Top IT Services Companies & Outsourced IT Support
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Featured
What are Featured Providers?
$1,000+$25 - $49 / hr50 - 249Eden Prairie, MNServices provided
See all 12 projectsCorporate Technologies is a managed IT service provider specializing in comprehensive IT support, cybersecurity, and infrastructure management. Across multiple reviews, 100% of clients express satisfaction with their technical expertise, responsiveness, and problem-solving capabilities. Many reviewers (about 75%) highlight their professionalism and commitment to client needs, with no significant areas for improvement noted.
$50,000+< $25 / hr1,000 - 9,999Montréal, CanadaServices provided
See all 10 projectsFlairsTech is a versatile IT service provider offering software development, customer support, and project management services. The company is highly regarded for its technical expertise, adaptability, and strong cultural alignment, resulting in improved operational efficiency and customer satisfaction. With over 90% of reviews mentioning positive collaboration and timely delivery, FlairsTech is consistently praised for their communication and professional dedication.
$50,000+$50 - $99 / hr1,000 - 9,999L'viv, UkraineServices provided
See all 37 projectsSigma Software Group is a versatile software development company offering a wide range of services, including web and mobile development, engineering support, and staff augmentation. The reviews indicate a strong emphasis on efficiency, collaboration, and alignment with client values. Approximately 80% of feedback highlights their punctuality and adaptability, while 60% commend their innovative approach and team integration. Overall, clients consistently express satisfaction with Sigma Software Group’s contributions to their projects.
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UndisclosedUndisclosed2 - 9Vaughan, Canada
Services provided
Tektonic is an IT managed services company. They offer IT managed services and IT strategy consulting and were launched in 1998. The company is in Vaughan, Canada.
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UndisclosedUndisclosed2 - 9Palma, Spain
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Cloud consulting & SI company Mallorca It Consulting is based in Palma, Spain. They specialize in cloud consulting & SI and other IT consulting and SI and were established in 2019.
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Featured
What are Featured Providers?
$10,000+$50 - $99 / hr50 - 249Bratislava, SlovakiaServices provided
See all 19 projectsRare Crew is a versatile software development company known for its custom solutions and expertise in areas such as POS systems, HR software, CRM systems, and business intelligence solutions. Based on reviews, Rare Crew consistently demonstrates strong project management, timely delivery, and understanding of client needs, with 100% positive feedback in terms of client satisfaction. Their adaptability and responsiveness are frequently highlighted, with over 90% of reviewers praising their tailored solutions and commitment to quality.
$50,000+$50 - $99 / hr50 - 249Zagreb, CroatiaServices provided
See all 19 projectsNotch is a software development company offering expertise in AI-driven solutions, UI/UX design, and web application development. Reviews consistently highlight their commitment to delivering projects on time and within budget, maintaining a strong communication approach, and integrating seamlessly with client teams. Approximately 100% of reviewers noted their impressive technical expertise and problem-solving capabilities, with many expressing a desire to retain their team members full-time due to their exceptional performance.
$5,000+$200 - $300 / hr10 - 49Santa Clarita, CAServices provided
See all 3 projectsDatalink Networks Inc. is an IT services company specializing in enhancing IT infrastructure, security, and support. Reviews indicate a 100% positive feedback rate, highlighting their exceptional service, rapid problem-solving, and proactive approach. Clients commend their technical competence and reliable project management, with no areas for improvement suggested.
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UndisclosedUndisclosed10 - 49Sydney, Australia
Services provided
FOIT Group is an IT managed services company. Launched in 2008, the firm specializes in IT managed services and cloud consulting & SI.
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UndisclosedUndisclosed2 - 9Springfield Lakes, Australia
Services provided
Incito Business Solutions is an IT managed services company. They are located in Springfield Lakes, Australia, and their services include IT managed services and cloud consulting & SI.
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UndisclosedUndisclosed50 - 249Norcross, GA
Services provided
IT managed services company Layer 3 Communications is based in Norcross, Georgia and Savannah, Georgia. They offer IT managed services and Cybersecurity and were established in 1998.
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UndisclosedUndisclosed10 - 49Peachtree Corners, GA
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5Q Partners is an IT managed services company. The Peachtree Corners, Georgia-based company was launched in 2014. Their services include IT managed services and Cybersecurity.
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UndisclosedUndisclosed250 - 999Norcross, GA
Services provided
GC&E Systems Group is an IT managed services company. Headquartered in Norcross, Georgia and Tampa, Florida, the company focuses on IT managed services and Cybersecurity.
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Featured
What are Featured Providers?
$10,000+$50 - $99 / hr250 - 999Sofia, BulgariaServices provided
See all 40 projectsAccedia is a versatile software development company specializing in custom software solutions, user experience design, and IT consultation. With overwhelmingly positive feedback from clients, Accedia is praised for its strong technical expertise, seamless team integration, and project management skills, consistently delivering projects on time and adapting to changing requirements. Approximately 100% of reviewers commend Accedia's commitment to understanding business goals and providing strategic, value-driven solutions.
$1,000+$25 - $49 / hr50 - 249Warszawa, PolandServices provided
See all 17 projectsWinged IT is a versatile IT recruitment and staff augmentation company that specializes in sourcing highly qualified tech professionals across various domains, including cybersecurity, software development, and HR consulting. With an overwhelmingly positive reception, 100% of reviewers commend their responsiveness, professionalism, and ability to meet specific client needs efficiently. Their seamless integration and exceptional talent delivery make them a reliable partner in tech recruitment.
$50,000+$25 - $49 / hr250 - 999Sofia, BulgariaServices provided
See all 34 projectsDreamix is a versatile software development company offering a wide range of services, including platform development, UX/UI design, data science, AI integration, and DevOps support. The company consistently receives high commendation for its technical expertise, communication skills, and ability to deliver projects on time. Approximately 90% of reviewers highlight Dreamix's cultural fit and collaborative approach, with nearly all reviewers praising their professionalism and responsiveness.
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UndisclosedUndisclosed10 - 49Nerang, Australia
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In Nerang, Australia, IT Leaders Group is an IT managed services company. Established in 2002, the team offers IT managed services and cloud consulting & SI.
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UndisclosedUndisclosed2 - 9Brisbane City, Australia
Services provided
360 Managed is a Brisbane City, Australia-based IT managed services company. Their services include IT managed services and Cybersecurity.
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Featured
What are Featured Providers?
$25,000+$25 - $49 / hr10 - 49Amman, JordanServices provided
See all 1 projects99brightminds is a recruitment and staffing company that specializes in outsourcing specific language skills, such as Arabic-speaking candidates, for IT and digital engineering projects. The overall feedback is overwhelmingly positive, highlighting their promptness and alignment with clients' values, with 100% of reviewers expressing satisfaction and noting improvements in hiring speed and candidate quality.
$1,000+$25 - $49 / hr50 - 249Austin, TXServices provided
See all 101 projectsPeeklogic, LLC is a proficient Salesforce development company with expertise in CRM customization, web development, and seamless integration solutions. The company is highly praised for its consistent project management, timely delivery, and responsive communication. Approximately 100% of reviewers highlight their impressive ability to adapt and meet evolving business needs, with no major areas for improvement mentioned.
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UndisclosedUndisclosed2 - 9Fyshwick, Australia
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Eagle IT Pty Ltd is an IT managed services company. They are based in Fyshwick, Australia and have small team. They provide IT managed services and Cybersecurity.
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UndisclosedUndisclosed50 - 249Launceston, Australia
Services provided
Software development company Anderson Morgan was launched in 1999. The team focuses on Custom Software Development and IT managed services and is located in Launceston, Australia.
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UndisclosedUndisclosed50 - 249Málaga, Spain
Services provided
Quistor is a midsize IT managed services company. They specialize in IT managed services and cloud consulting & SI and were established in 2005.
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UndisclosedUndisclosed10 - 49Tuggerah, Australia
Services provided
Presilient is an IT managed services company. They are based in Tuggerah, Australia. Their team provides IT managed services and cloud consulting & SI.
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UndisclosedUndisclosed2 - 9Toowoomba City, Australia
Services provided
Digit IT is an IT managed services company. The team focuses on IT managed services and cloud consulting & SI and is based in Toowoomba City, Australia.
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UndisclosedUndisclosed2 - 9East Melbourne, Australia
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Based in East Melbourne, Australia, MON Technology is an IT managed services company. Their services include IT managed services and cloud consulting & SI.
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UndisclosedUndisclosed10 - 49West Perth, Australia
Services provided
Launched in 2003, TechBrain Pty Ltd is a small IT managed services company. Their services include IT managed services and cloud consulting & SI.
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UndisclosedUndisclosed10 - 49Troy, MI
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Launched in 1995, Falcon Network Services is a cloud consulting & SI company. Headquartered in Troy, Michigan, the team focuses on cloud consulting & SI and IT managed services.
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UndisclosedUndisclosed2 - 9Troy, MI
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Computer Technologies, Inc. Is a Cybersecurity company. Established in 1991, the company is based in Troy, Michigan. Their team focuses on Cybersecurity and IT strategy consulting.
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UndisclosedUndisclosed10 - 49Perth, Australia
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IT managed services company Royal IT was founded in 2009. The team specializes in IT managed services and Cybersecurity.
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UndisclosedUndisclosed10 - 49Brookvale, Australia
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All IT Services is an IT managed services company. They are headquartered in Brookvale, Australia and have small team. They specialize in IT managed services and cloud consulting & SI.
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UndisclosedUndisclosed10 - 49North Sydney, Australia
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ENerds Pty Ltd is an IT managed services company launched in 2000. Their services include IT managed services and cloud consulting & SI.
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UndisclosedUndisclosed50 - 249Collingwood, Australia
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Midsize IT managed services company Powernet IT Solutions, is based in Collingwood, Australia. Their services include IT managed services and cloud consulting & SI.
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UndisclosedUndisclosed2 - 9Melbourne, Australia
Services provided
Workgroup Computer Solutions is an IT managed services company founded in 1999. The team provides IT managed services and cloud consulting & SI and is based in Melbourne, Australia.
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UndisclosedUndisclosed10 - 49Melbourne, Australia
Services provided
HIOD IT Pty Ltd, an IT managed services company, is in Melbourne, Australia. They focus on IT managed services and cloud consulting & SI.
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UndisclosedUndisclosed10 - 49Cremorne, Australia
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Launched in 1999, itro is an IT managed services company. Their team provides IT managed services and cloud consulting & SI.
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UndisclosedUndisclosed2 - 9Camp Hill, Australia
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Based in Camp Hill, Australia, UnderCtrl is a small IT managed services company. Their services include IT managed services and cloud consulting & SI.
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UndisclosedUndisclosed2 - 9Spring Hill, Australia
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D&G Solutions Group is an IT managed services company. They are headquartered in Spring Hill, Australia and have small team. They offer IT managed services and cloud consulting & SI.
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UndisclosedUndisclosed10 - 49Coopers Plains, Australia
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QCS Group is an IT managed services company. They specialize in IT managed services and Cybersecurity and were launched in 1998. The agency is based in Coopers Plains, Australia.
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UndisclosedUndisclosed2 - 9Perth, Australia
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Small IT managed services company ESN Group, is in Perth, Australia. The team specializes in IT managed services and Cybersecurity.
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UndisclosedUndisclosed2 - 9Currumbin Waters, Australia
Services provided
Netlogyx Technology Specialists is an IT managed services company founded in 2001. The company specializes in IT managed services and cloud consulting & SI.
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UndisclosedUndisclosed10 - 49Arundel, Australia
Services provided
ONGC Systems is an IT managed services company. The Arundel, Australia-based team offers IT managed services and cloud consulting & SI.
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UndisclosedUndisclosed10 - 49Wollongong, Australia
Services provided
Partner IT, a small IT managed services company, is located in Wollongong, Australia. The team specializes in IT managed services and cloud consulting & SI.
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UndisclosedUndisclosed10 - 49Mount Hawthorn, Australia
Services provided
IQPC is an IT managed services company based in Mount Hawthorn, Australia. They offer IT managed services and Cybersecurity.
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UndisclosedUndisclosed2 - 9Old Bridge, NJ
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Cloud consulting & SI company VCS IT Solutions - Managed IT Services provider NJ and NY provides cloud consulting & SI and IT strategy consulting. They were established in 2009.
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UndisclosedUndisclosed2 - 9Tustin, CA
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Nextech Inc. Is an IT managed services company. Based in Tustin, California and Edmond, Oklahoma, the team offers IT managed services and IT strategy consulting.
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UndisclosedUndisclosed2 - 9Leesburg, GA
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Established in 2018, GEA Technology Consultants is an IT managed services company. The small team provides IT managed services and IT strategy consulting.
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UndisclosedUndisclosed50 - 249Jersey City, NJ
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GoVirtual Limited is a midsize custom software development firm located in Jersey City, New Jersey and London , England. Their services include Custom Software Development and cloud consulting & SI.
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UndisclosedUndisclosed50 - 249Ciudad de Buenos Aires, Argentina
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ILatina Business Services is a custom software development firm founded in 2000. The team provides Custom Software Development and BI & big data consulting & SI.
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UndisclosedUndisclosed50 - 249Upper Marlboro, MD
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Launched in 2007, Graham Technologies, a midsize Business Consulting company, is headquartered in Upper Marlboro, Maryland. Their team focuses on Business Consulting and BI & big data consulting &
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UndisclosedUndisclosed2 - 9Pleasant Grove, UT
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IT managed services company RapidFire IT is headquartered in Pleasant Grove, Utah. The team provides IT managed services and Cybersecurity.
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UndisclosedUndisclosed2 - 9Riverside, CA
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Aegis Network Group, LLC. Is an IT managed services company. Founded in 2018, the team offers IT managed services and cloud consulting & SI. The agency is located in Riverside, California.
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UndisclosedUndisclosed10 - 49
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Argalis is an IT strategy consulting company. Their small team is headquartered in Cordoba, Argentina. Their services include IT strategy consulting and IT managed services.
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UndisclosedUndisclosed2 - 9Laguna Niguel, CA
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Small IT managed services company Delarman IT Services, is in Laguna Niguel, California. The team provides IT managed services and cloud consulting & SI.
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UndisclosedUndisclosed2 - 9Roanoke, VA
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ThankQ Tech, an IT managed services company, specializes in IT managed services and Cybersecurity. The firm is in Roanoke, Virginia.
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$1,000+$25 - $49 / hrFreelancerZagreb, Croatia
Services provided
In Zagreb, Croatia, Keltech digital d.o.o. Is a small IT managed services company. The team provides IT managed services and Cybersecurity.
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UndisclosedUndisclosed2 - 9Sacramento, CA
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DVBE Technology Group is a small Cybersecurity company. Founded in 2015, the team specializes in Cybersecurity and cloud consulting & SI.
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UndisclosedUndisclosed10 - 49Orlando, FL
Services provided
FedGovIT, Inc. Is an IT strategy consulting company. They were founded in 2014, and their services include IT strategy consulting and cloud consulting & SI.
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UndisclosedUndisclosed10 - 49Dunn Loring, VA
Services provided
ApplyLogic Consulting Group, LLC is a Cybersecurity company. Their small team is in Dunn Loring, Virginia and specializes in Cybersecurity and IT managed services. The company was founded in 2004.
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UndisclosedUndisclosed10 - 49Tysons, VA
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SPN Solutions Inc. Is an IT managed services company founded in 2012. The team specializes in IT managed services and cloud consulting & SI.
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UndisclosedUndisclosed50 - 249Arlington, VA
Services provided
Founded in 2007, Gc Associates USA, LLC is a midsize software development company. Their team offers Custom Software Development and cloud consulting & SI.
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At Clutch, we believe trust is the foundation of every business relationship. Our mission is to help buyers make confident, data-backed decisions informed by real client experiences.
Every review on Clutch undergoes a rigorous, human-led verification process to make sure it’s valid. Our team of specialists confirms the identity of each reviewer, ensures the project is legitimate, and only publishes reviews that meet our strict criteria.
Verification doesn’t stop at the point of publication. Our Trust & Safety team routinely audits older reviews against our guidelines. When reviews fall short of our standards, we remove them.
We evaluate service providers using a structured methodology that combines:
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This data powers tools like the Leaders Matrix, which helps you compare agencies directly. Our research team curates rankings by weighing verified reviews most heavily, so the most trusted and experienced providers rise to the top.
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List of the Best IT Services Providers
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$50,000+$50 - $99 / hr1,000 - 9,999Kraków, Poland
Ability to deliver
39.7/40.020/20 Reviews10/10 Clients & Experience9.7/10 Market PresenceService focus
55% IT Consulting45% Other -
$50,000+$50 - $99 / hr1,000 - 9,999Warszawa, Poland
Ability to deliver
39.3/40.020/20 Reviews10/10 Clients & Experience9.3/10 Market PresenceService focus
50% IT Consulting50% Other -
UndisclosedUndisclosed250 - 999Rockville, MD
Ability to deliver
37.3/40.018/20 Reviews9.5/10 Clients & Experience9.7/10 Market PresenceService focus
100% IT Consulting -
$5,000+$150 - $199 / hr1,000 - 9,999Cranbury, NJ
Ability to deliver
39.8/40.020/20 Reviews10/10 Clients & Experience9.8/10 Market PresenceService focus
90% IT Consulting10% Other -
$50,000+$50 - $99 / hr1,000 - 9,999Praha 8, Czech Republic
Ability to deliver
34.2/40.015.6/20 Reviews10/10 Clients & Experience8.7/10 Market PresenceService focus
40% IT Consulting60% Other -
$5,000+$150 - $199 / hr10 - 49Los Angeles, CA
Ability to deliver
34.6/40.015.8/20 Reviews9.3/10 Clients & Experience9.5/10 Market PresenceService focus
100% IT Consulting -
$50,000+$50 - $99 / hr1,000 - 9,999Łódź, Poland
Ability to deliver
33.9/40.015.2/20 Reviews9.9/10 Clients & Experience8.8/10 Market PresenceService focus
45% IT Consulting55% Other -
$5,000+$150 - $199 / hr50 - 249Brooklyn, NY
Ability to deliver
36.6/40.019.6/20 Reviews8.3/10 Clients & Experience8.7/10 Market PresenceService focus
90% IT Consulting10% Other -
$10,000+$100 - $149 / hr50 - 249Nashville, TN
Ability to deliver
33.8/40.015.6/20 Reviews8.6/10 Clients & Experience9.6/10 Market PresenceService focus
100% IT Consulting -
$5,000+$200 - $300 / hr250 - 999Glendale, CA
Ability to deliver
36.3/40.016.8/20 Reviews10/10 Clients & Experience9.5/10 Market PresenceService focus
100% IT Consulting -
$25,000+Undisclosed1,000 - 9,999Toronto, Canada
Ability to deliver
36.4/40.017.8/20 Reviews10/10 Clients & Experience8.6/10 Market PresenceService focus
90% IT Consulting10% Other -
$25,000+$50 - $99 / hr1,000 - 9,999Irving, TX
Ability to deliver
33.2/40.015.8/20 Reviews9.9/10 Clients & Experience7.4/10 Market PresenceService focus
75% IT Consulting25% Other -
$5,000+$200 - $300 / hr10 - 49Santa Clarita, CA
Ability to deliver
33.1/40.017.2/20 Reviews7.5/10 Clients & Experience8.5/10 Market PresenceService focus
100% IT Consulting -
$5,000+$200 - $300 / hr50 - 249San Jose, CA
Ability to deliver
35.7/40.017.2/20 Reviews9/10 Clients & Experience9.5/10 Market PresenceService focus
80% IT Consulting20% Other -
$50,000+$50 - $99 / hr250 - 999Plano, TX
Ability to deliver
36.9/40.017.2/20 Reviews9.7/10 Clients & Experience10/10 Market PresenceService focus
50% IT Consulting50% Other -
$1,000+$150 - $199 / hr50 - 249Vista, CA
Ability to deliver
35.4/40.018.2/20 Reviews10/10 Clients & Experience7.3/10 Market PresenceService focus
100% IT Consulting -
$5,000+$50 - $99 / hr50 - 249
Ability to deliver
34/40.016.4/20 Reviews10/10 Clients & Experience7.6/10 Market PresenceService focus
100% IT Consulting -
$1,000+$100 - $149 / hr50 - 249Hoboken, NJ
Ability to deliver
33.9/40.015.6/20 Reviews8.5/10 Clients & Experience9.8/10 Market PresenceService focus
100% IT Consulting -
UndisclosedUndisclosed10 - 49Newport Beach, CA
Ability to deliver
32.4/40.016.2/20 Reviews9.2/10 Clients & Experience6.9/10 Market PresenceService focus
100% IT Consulting -
$50,000+$50 - $99 / hr1,000 - 9,999L'viv, Ukraine
Ability to deliver
37.6/40.017.8/20 Reviews10/10 Clients & Experience9.8/10 Market PresenceService focus
30% IT Consulting70% Other -
$5,000+$100 - $149 / hr10 - 49Edinburgh, Scotland
Ability to deliver
35.1/40.016.2/20 Reviews10/10 Clients & Experience8.9/10 Market PresenceService focus
100% IT Consulting -
$10,000+Undisclosed50 - 249Oxon Hill, MD
Ability to deliver
34.8/40.016.4/20 Reviews9.9/10 Clients & Experience8.5/10 Market PresenceService focus
65% IT Consulting35% Other -
$25,000+$25 - $49 / hr1,000 - 9,999Orlando, FL
Ability to deliver
40/40.020/20 Reviews10/10 Clients & Experience10/10 Market PresenceService focus
40% IT Consulting60% Other -
$10,000+$50 - $99 / hr50 - 249Sofia, Bulgaria
Ability to deliver
37.2/40.018/20 Reviews10/10 Clients & Experience9.2/10 Market PresenceService focus
70% IT Consulting30% Other -
$1,000+$100 - $149 / hr250 - 999Dallas, TX
Ability to deliver
35.6/40.016/20 Reviews10/10 Clients & Experience9.6/10 Market PresenceService focus
100% IT Consulting -
$5,000+$150 - $199 / hr50 - 249Chicago, IL
Ability to deliver
34.3/40.015.8/20 Reviews9/10 Clients & Experience9.5/10 Market PresenceService focus
100% IT Consulting -
$25,000+Undisclosed250 - 999Los Angeles, CA
Ability to deliver
31.4/40.015.8/20 Reviews6.7/10 Clients & Experience8.9/10 Market PresenceService focus
80% IT Consulting20% Other -
$5,000+$150 - $199 / hr10 - 49Austin, TX
Ability to deliver
33.8/40.015.4/20 Reviews8.9/10 Clients & Experience9.5/10 Market PresenceService focus
100% IT Consulting -
$5,000+$100 - $149 / hr10 - 49San Antonio, TX
Ability to deliver
33.4/40.015.8/20 Reviews9.5/10 Clients & Experience8.1/10 Market PresenceService focus
100% IT Consulting -
$1,000+$150 - $199 / hr10 - 49Chicago, IL
Ability to deliver
36/40.016.4/20 Reviews10/10 Clients & Experience9.6/10 Market PresenceService focus
100% IT Consulting
Latest IT Services Articles
See all articles
Is Your Phone Spying On You? (And How to Stop It)
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![How to Create a Budget for BI & Analytics Services [With Template] cover image](https://img.shgstatic.com/clutch-static-prod/image/resize/715x400/s3fs-public/article/f07e9d6bd89e7f70df9c94301acdd847.png)
Top IT Services Agencies
An IT services company manages the technology that powers your organization. Depending on the engagement, the firm might handle day-to-day help desk tickets, secure your network, migrate workloads to the cloud, or design long-term infrastructure roadmaps. Think of them as an extension of your internal team, dedicated to keeping systems running, data protected, and users supported.
IT services providers offer these types of services:
- Managed services (24/7 monitoring, patching, user support)
- Cybersecurity (penetration testing, SOC, incident response)
- Cloud consulting (AWS, Azure, Google Cloud architecture)
- Network design and virtualization
- Data backup and disaster recovery
- IT strategy and digital transformation advisory
Some agencies also offer hardware procurement or staff augmentation for specialized projects.
Pricing depends on scope, complexity, and geography. Clutch data shows:
- Hourly rates: $75–$200 for on-shore talent; $25–$75 for offshore teams
- Managed service retainers: $1,000–$10,000+ per month, based on user count and SLA levels
- Project-based engagements (e.g., cloud migration): $10,000–$250,000+
Always request a detailed statement of work that ties milestones to costs.
Start by mapping your pain points, such as security gaps, legacy systems, scalability needs, and short-listing vendors with matching expertise. Review Clutch profiles for certifications (e.g., Microsoft Partner, SOC 2), industries served, and real-world results. Schedule discovery calls, verify cultural fit, and ask for client references who faced similar challenges. Finally, compare proposals for transparency in pricing, metrics, and SLAs.
Be cautious if a provider showcases any of these:
- Guarantees 100% uptime” without clear contingencies
- Can’t explain their security posture or compliance framework
- Offers one-size-fits-all packages with no customization
- Provides vague timelines or refuses to document responsibilities
- Has limited or unverifiable client feedback
Lack of transparency usually signals larger operational issues.
These are some of the key questions you should ask before hiring an IT services provider:
- What certifications do your engineers hold?
- How do you monitor and report on system health and security incidents?
- Can you share case studies relevant to our industry and tech stack?
- What is your average response and resolution time for critical tickets?
- How do you handle onboarding, knowledge transfer, and documentation?
- Will we retain ownership of all data, configurations, and cloud accounts?
Engaging in a detailed Q&A session helps ensure expectations are aligned before you sign the contract.