Top IT Services Companies & Outsourced IT Support
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Featured
What are Featured Providers?
$1,000+$25 - $49 / hr50 - 249Eden Prairie, MNServices provided
See all 12 projectsCorporate Technologies is a managed IT service provider specializing in comprehensive IT support, cybersecurity, and infrastructure management. Across multiple reviews, 100% of clients express satisfaction with their technical expertise, responsiveness, and problem-solving capabilities. Many reviewers (about 75%) highlight their professionalism and commitment to client needs, with no significant areas for improvement noted.
$50,000+< $25 / hr1,000 - 9,999Montréal, CanadaServices provided
See all 10 projectsFlairsTech is a versatile IT service provider offering software development, customer support, and project management services. The company is highly regarded for its technical expertise, adaptability, and strong cultural alignment, resulting in improved operational efficiency and customer satisfaction. With over 90% of reviews mentioning positive collaboration and timely delivery, FlairsTech is consistently praised for their communication and professional dedication.
$50,000+$50 - $99 / hr1,000 - 9,999L'viv, UkraineServices provided
See all 37 projectsSigma Software Group is a versatile software development company offering a wide range of services, including web and mobile development, engineering support, and staff augmentation. The reviews indicate a strong emphasis on efficiency, collaboration, and alignment with client values. Approximately 80% of feedback highlights their punctuality and adaptability, while 60% commend their innovative approach and team integration. Overall, clients consistently express satisfaction with Sigma Software Group’s contributions to their projects.
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Undisclosed$100 - $149 / hr250 - 999Vancouver, Canada
Services provided
Located in Vancouver, Canada, Sierra Systems Group is a midsize ERP consulting and SI company. The team focuses on ERP consulting and SI and IT managed services.
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$5,000+$150 - $199 / hr50 - 249Plattsburgh, NY
Services provided
SBS Group, a CRM consulting and SI company, was launched in 1986. The midsize team focuses on CRM consulting and SI and ERP consulting and SI.
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Featured
What are Featured Providers?
$10,000+$50 - $99 / hr50 - 249Bratislava, SlovakiaServices provided
See all 19 projectsRare Crew is a versatile software development company known for its custom solutions and expertise in areas such as POS systems, HR software, CRM systems, and business intelligence solutions. Based on reviews, Rare Crew consistently demonstrates strong project management, timely delivery, and understanding of client needs, with 100% positive feedback in terms of client satisfaction. Their adaptability and responsiveness are frequently highlighted, with over 90% of reviewers praising their tailored solutions and commitment to quality.
$50,000+$50 - $99 / hr50 - 249Zagreb, CroatiaServices provided
See all 19 projectsNotch is a software development company offering expertise in AI-driven solutions, UI/UX design, and web application development. Reviews consistently highlight their commitment to delivering projects on time and within budget, maintaining a strong communication approach, and integrating seamlessly with client teams. Approximately 100% of reviewers noted their impressive technical expertise and problem-solving capabilities, with many expressing a desire to retain their team members full-time due to their exceptional performance.
$5,000+$200 - $300 / hr10 - 49Santa Clarita, CAServices provided
See all 3 projectsDatalink Networks Inc. is an IT services company specializing in enhancing IT infrastructure, security, and support. Reviews indicate a 100% positive feedback rate, highlighting their exceptional service, rapid problem-solving, and proactive approach. Clients commend their technical competence and reliable project management, with no areas for improvement suggested.
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$10,000+$150 - $199 / hr50 - 249Lakewood, OH
Services provided
Cloud consulting & SI company Onix specializes in cloud consulting & SI and unified communications consulting & SI. They were launched in 1992.
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Undisclosed$100 - $149 / hr50 - 249Mount Prospect, IL
Services provided
Crestwood Associates is a CRM consulting and SI company. The Mount Prospect, Illinois-based company was founded in 1998. Their services include CRM consulting and SI and ERP consulting and SI.
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Undisclosed$100 - $149 / hr50 - 249Chicago, IL
Services provided
Sonoma Partners is a midsize CRM consulting and SI company founded in 2001. Their team specializes in CRM consulting and SI and cloud consulting & SI.
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$1,000+$25 - $49 / hr50 - 249New York, NY
Services provided
Located in Rajkot, India and New York, New York, NEX Softsys is a midsize IT strategy consulting company. Their services include IT strategy consulting and BI & big data consulting & SI.
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$5,000+$25 - $49 / hr10 - 49Englewood, CO
Services provided
Established in 1999, Verticomm is a cloud consulting & SI company. The small team offers cloud consulting & SI and IT managed services.
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Featured
What are Featured Providers?
$10,000+$50 - $99 / hr250 - 999Sofia, BulgariaServices provided
See all 40 projectsAccedia is a versatile software development company specializing in custom software solutions, user experience design, and IT consultation. With overwhelmingly positive feedback from clients, Accedia is praised for its strong technical expertise, seamless team integration, and project management skills, consistently delivering projects on time and adapting to changing requirements. Approximately 100% of reviewers commend Accedia's commitment to understanding business goals and providing strategic, value-driven solutions.
$1,000+$25 - $49 / hr50 - 249Warszawa, PolandServices provided
See all 17 projectsWinged IT is a versatile IT recruitment and staff augmentation company that specializes in sourcing highly qualified tech professionals across various domains, including cybersecurity, software development, and HR consulting. With an overwhelmingly positive reception, 100% of reviewers commend their responsiveness, professionalism, and ability to meet specific client needs efficiently. Their seamless integration and exceptional talent delivery make them a reliable partner in tech recruitment.
$50,000+$25 - $49 / hr250 - 999Sofia, BulgariaServices provided
See all 35 projectsDreamix is a versatile software development company offering a wide range of services, including platform development, UX/UI design, data science, AI integration, and DevOps support. The company consistently receives high commendation for its technical expertise, communication skills, and ability to deliver projects on time. Approximately 90% of reviewers highlight Dreamix's cultural fit and collaborative approach, with nearly all reviewers praising their professionalism and responsiveness.
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$5,000+$100 - $149 / hr50 - 249Chesterfield, England
Services provided
IT managed services company Peak Indicators is located in Chesterfield, England. Their services include IT managed services and BI & big data consulting & SI.
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$5,000+$100 - $149 / hr50 - 249Atlanta, GA
Services provided
IVision is an IT managed services company. Their midsize team of employees is located in Atlanta, Georgia. Their team offers IT managed services and cloud consulting & SI.
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Featured
What are Featured Providers?
$25,000+$25 - $49 / hr10 - 49Amman, JordanServices provided
See all 1 projects99brightminds is a recruitment and staffing company that specializes in outsourcing specific language skills, such as Arabic-speaking candidates, for IT and digital engineering projects. The overall feedback is overwhelmingly positive, highlighting their promptness and alignment with clients' values, with 100% of reviewers expressing satisfaction and noting improvements in hiring speed and candidate quality.
$1,000+$25 - $49 / hr50 - 249Austin, TXServices provided
See all 102 projectsPeeklogic, LLC is a proficient Salesforce development company with expertise in CRM customization, web development, and seamless integration solutions. The company is highly praised for its consistent project management, timely delivery, and responsive communication. Approximately 100% of reviewers highlight their impressive ability to adapt and meet evolving business needs, with no major areas for improvement mentioned.
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UndisclosedUndisclosed10,000+Plano, TX
Services provided
IT managed services company NTT DATA Services was founded in 1988. The large team provides IT managed services and CRM consulting and SI.
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UndisclosedUndisclosed10 - 49Addison, TX
Services provided
Launched in 2007, AVIO Consulting is a cloud consulting & SI company. The company specializes in cloud consulting & SI and Corporate Training & Coaching, and is small.
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$1,000+$50 - $99 / hr2 - 9Acton, MA
Services provided
Small IT managed services company Drivetech, Inc., is based in Acton, Massachusetts. The team provides IT managed services and Cybersecurity.
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$100,000+$100 - $149 / hr50 - 249Naperville, IL
Services provided
Egen is an IT strategy consulting company. They were established in 2002 and offer IT strategy consulting and cloud consulting & SI.
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UndisclosedUndisclosed50 - 249Columbia, MD
Services provided
ACGI Software is a Business Consulting company located in Columbia, Maryland. Founded in 1996, the team offers Business Consulting and cloud consulting & SI.
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UndisclosedUndisclosed50 - 249Milano, Italy
Services provided
Moviri is a midsize data analytics company launched in 2000. Their team focuses on BI & big data consulting & SI and IoT development.
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UndisclosedUndisclosed250 - 999Pune, India
Services provided
Extentia, a Merkle Company is a big data analytics company. Launched in 1998, the firm is headquartered in Pune, India. Their services include BI & big data consulting & SI and cloud consulting &
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UndisclosedUndisclosed50 - 249Navi Mumbai, India
Services provided
Inogic Tech is a big data analytics company. They provide BI & big data consulting & SI and cloud consulting & SI and were launched in 2006.
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$100,000+Undisclosed50 - 249Bengaluru, India
Services provided
GrayMatter Software Services is a midsize data analytics company. Established in 2006, the team provides BI & big data consulting & SI and IT strategy consulting.
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$1,000+$200 - $300 / hr2 - 9Culpeper, VA
Services provided
Launched in 2013, TechBox is a small Culpeper, Virginia-based IT managed services company. Their team specializes in IT managed services and Cybersecurity.
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$1,000+$150 - $199 / hr2 - 9Addison, TX
Services provided
Based in Addison, Texas, TEKZYS is an IT managed services company. They specialize in IT managed services and cloud consulting & SI.
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UndisclosedUndisclosed1,000 - 9,999
Services provided
Accion Labs is a large IT strategy consulting company. Launched in 2011, the team provides IT strategy consulting and IT managed services.
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$5,000+< $25 / hr250 - 999
Services provided
Deveonic is a cloud consulting & SI company. They specialize in cloud consulting & SI and Cybersecurity and were launched in 2015. The firm is headquartered in Wilmington, Delaware.
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UndisclosedUndisclosed50 - 249Pune, India
Services provided
Itradiant, a CRM consulting and SI company, offers CRM consulting and SI and ERP consulting and SI. The agency is in Pune, India.
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$1,000+$50 - $99 / hr50 - 249Wiesbaden, Germany
Services provided
Invensity GmbH is an IT strategy consulting company launched in 2007. Their team focuses on IT strategy consulting and Cybersecurity.
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Undisclosed$25 - $49 / hr2 - 9Kyiv, Ukraine
Services provided
Headquartered in Kyiv, Ukraine, Clusteray is a cloud consulting & SI company. They specialize in cloud consulting & SI and AI Consulting and were launched in 2024.
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$1,000+< $25 / hr10 - 49Kyiv, Ukraine
Services provided
App development company RIVERIT was launched in 2010. The agency offers Mobile App Development and E-Commerce Development, and is small.
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$5,000+$150 - $199 / hr2 - 9Charlotte, NC
Services provided
Cloud consulting & SI company Codenetix Technology is in Charlotte, North Carolina. They provide cloud consulting & SI and Cybersecurity and were established in 2019.
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$75,000+$25 - $49 / hr2 - 9Dar es Salaam, Tanzania
Services provided
See all 1 projectshttps://www.dabaga.co.tz/ offers cybersecurity risk assessments, awareness training, and consultation services. The overall feedback highlights the company's professionalism and effective communication, although there is room for improvement in their online training system. Clients appreciate their detailed reports and the effectiveness of their physical training sessions.
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$5,000+$100 - $149 / hr2 - 9Des Moines, IA
Services provided
Tier 3 Technology Solutions is a Des Moines, Iowa-based IT managed services company. They focus on IT managed services and Cybersecurity and were launched in 2007.
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$1,000+$50 - $99 / hr2 - 9Prague 5, Czech Republic
Services provided
IT managed services company wefree care, s.r.o. Was established in 2017. The firm provides IT managed services and other IT consulting and SI, and is small.
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$1,000+< $25 / hr2 - 9Chennai, India
Services provided
Established in 2016, Cenmax is a cloud consulting & SI company. Their team focuses on cloud consulting & SI and IT strategy consulting.
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Undisclosed$100 - $149 / hr2 - 9Forest, VA
Services provided
IT managed services company Benchmark ProTech was launched in 1978. The small team specializes in IT managed services and Cybersecurity.
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$1,000+$100 - $149 / hr2 - 9Pembroke Pines, FL
Services provided
Small IT managed services company Synex Technology Solutions, is headquartered in Pembroke Pines, Florida. Their services include IT managed services and IT strategy consulting.
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$1,000+$50 - $99 / hr2 - 9
Services provided
Located in London, England, Tuned IT is an IT managed services company. They specialize in IT managed services and IT strategy consulting.
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$10,000+$25 - $49 / hr2 - 9Ternopil, Ukraine
Services provided
Cloud consulting & SI company Rework-Space was founded in 2021. Based in Ternopil, Ukraine, the team specializes in cloud consulting & SI and BI & big data consulting & SI.
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UndisclosedUndisclosed2 - 9Jacksonville, FL
Services provided
GVS IT Services is an IT strategy consulting company. Located in Jacksonville, Florida, the team focuses on IT strategy consulting and IT managed services.
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$1,000+$150 - $199 / hr2 - 9Levittown, PA
Services provided
TechPolygon, LLC is a Levittown, Pennsylvania-based Cybersecurity company. They focus on Cybersecurity and IT managed services.
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$1,000+< $25 / hr2 - 9Dubai, United Arab Emirates
Services provided
Four Square International is a CRM consulting and SI company headquartered in Dubai, United Arab Emirates. Their services include CRM consulting and SI and IT managed services.
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$1,000+$100 - $149 / hr2 - 9
Services provided
IT Benchmarq is a small cloud consulting & SI company established in 2020. Their services include cloud consulting & SI and IT staff augmentation.
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$1,000+$25 - $49 / hr2 - 9Kyiv, Ukraine
Services provided
CR&D is an IT strategy consulting company established in 2018. Their team offers IT strategy consulting and CRM consulting and SI.
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$1,000+< $25 / hr2 - 9Dubai, United Arab Emirates
Services provided
Novobytes is a small IT managed services company founded in 2009. Their services include IT managed services and Cybersecurity.
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$10,000+$150 - $199 / hr2 - 9Regensdorf, Switzerland
Services provided
Defused Data GmbH, an Other Digital Marketing company, was founded in 2021. They specializes in Other Digital Marketing and BI & big data consulting & SI.
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$1,000+$100 - $149 / hr2 - 9Springfield, VA
Services provided
Kola Systems is a Cybersecurity company. They are based in Springfield, Virginia and have small team of experts. Their services include Cybersecurity and IT managed services.
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Undisclosed$100 - $149 / hr2 - 9Hainburg an der Donau, Austria
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DiCo GmbH is an IT strategy consulting company. The team is located in Hainburg an der Donau, Austria, and their services include IT strategy consulting and IT managed services.
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$1,000+$300+ / hr2 - 9
Services provided
Established in 2021, Nexclowd is an IT managed services company. The team offers IT managed services and Cybersecurity.
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UndisclosedUndisclosed2 - 9
Services provided
Flexytie is an IT strategy consulting company. They are headquartered in New Hyde Park, New York and have small team. They offer IT strategy consulting and BI & big data consulting & SI.
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Undisclosed$150 - $199 / hr2 - 9
Services provided
DH Solutions is a Cybersecurity company. Their team is in Westland, Michigan. The agency focuses on Cybersecurity and IT strategy consulting.
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Undisclosed$100 - $149 / hr2 - 9New Kent, VA
Services provided
Based in New Kent, Virginia and Fairfax, Virginia, Jointech LLC. Is an IT strategy consulting company. They focus on IT strategy consulting and IT managed services and were established in 2021.
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Undisclosed$150 - $199 / hr2 - 9
Services provided
Founded in 2017, Tectro IT is a Cybersecurity company. The team provides Cybersecurity and IT managed services and is based in Bentonville, Arkansas.
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$1,000+$50 - $99 / hr2 - 9București, Romania
Services provided
ProActiv IT is an IT strategy consulting company. Launched in 2013, the team provides IT strategy consulting and IT managed services. The firm is based in București, Romania.
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List of the Best IT Services Providers
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$50,000+$50 - $99 / hr1,000 - 9,999Kraków, Poland
Ability to deliver
39.7/40.020/20 Reviews10/10 Clients & Experience9.7/10 Market PresenceService focus
55% IT Consulting45% Other -
$50,000+$50 - $99 / hr1,000 - 9,999Warszawa, Poland
Ability to deliver
39.3/40.020/20 Reviews10/10 Clients & Experience9.3/10 Market PresenceService focus
50% IT Consulting50% Other -
UndisclosedUndisclosed250 - 999Rockville, MD
Ability to deliver
37.3/40.018/20 Reviews9.5/10 Clients & Experience9.7/10 Market PresenceService focus
100% IT Consulting -
$5,000+$150 - $199 / hr1,000 - 9,999Cranbury, NJ
Ability to deliver
39.8/40.020/20 Reviews10/10 Clients & Experience9.8/10 Market PresenceService focus
90% IT Consulting10% Other -
$50,000+$50 - $99 / hr1,000 - 9,999Praha 8, Czech Republic
Ability to deliver
34.2/40.015.6/20 Reviews10/10 Clients & Experience8.7/10 Market PresenceService focus
40% IT Consulting60% Other -
$5,000+$150 - $199 / hr10 - 49Los Angeles, CA
Ability to deliver
34.6/40.015.8/20 Reviews9.3/10 Clients & Experience9.5/10 Market PresenceService focus
100% IT Consulting -
$50,000+$50 - $99 / hr1,000 - 9,999Łódź, Poland
Ability to deliver
33.9/40.015.2/20 Reviews9.9/10 Clients & Experience8.8/10 Market PresenceService focus
45% IT Consulting55% Other -
$5,000+$150 - $199 / hr50 - 249Brooklyn, NY
Ability to deliver
36.6/40.019.6/20 Reviews8.3/10 Clients & Experience8.7/10 Market PresenceService focus
90% IT Consulting10% Other -
$10,000+$100 - $149 / hr50 - 249Nashville, TN
Ability to deliver
33.8/40.015.6/20 Reviews8.6/10 Clients & Experience9.6/10 Market PresenceService focus
100% IT Consulting -
$5,000+$200 - $300 / hr250 - 999Glendale, CA
Ability to deliver
36.3/40.016.8/20 Reviews10/10 Clients & Experience9.5/10 Market PresenceService focus
100% IT Consulting -
$25,000+Undisclosed1,000 - 9,999Toronto, Canada
Ability to deliver
36.4/40.017.8/20 Reviews10/10 Clients & Experience8.6/10 Market PresenceService focus
90% IT Consulting10% Other -
$25,000+$50 - $99 / hr1,000 - 9,999Irving, TX
Ability to deliver
33.2/40.015.8/20 Reviews9.9/10 Clients & Experience7.4/10 Market PresenceService focus
75% IT Consulting25% Other -
$5,000+$200 - $300 / hr10 - 49Santa Clarita, CA
Ability to deliver
33.1/40.017.2/20 Reviews7.5/10 Clients & Experience8.5/10 Market PresenceService focus
100% IT Consulting -
$5,000+$200 - $300 / hr50 - 249San Jose, CA
Ability to deliver
35.7/40.017.2/20 Reviews9/10 Clients & Experience9.5/10 Market PresenceService focus
80% IT Consulting20% Other -
$50,000+$50 - $99 / hr250 - 999Plano, TX
Ability to deliver
36.9/40.017.2/20 Reviews9.7/10 Clients & Experience10/10 Market PresenceService focus
50% IT Consulting50% Other -
$1,000+$150 - $199 / hr50 - 249Vista, CA
Ability to deliver
35.4/40.018.2/20 Reviews10/10 Clients & Experience7.3/10 Market PresenceService focus
100% IT Consulting -
$5,000+$50 - $99 / hr50 - 249
Ability to deliver
34/40.016.4/20 Reviews10/10 Clients & Experience7.6/10 Market PresenceService focus
100% IT Consulting -
$1,000+$100 - $149 / hr50 - 249Hoboken, NJ
Ability to deliver
33.9/40.015.6/20 Reviews8.5/10 Clients & Experience9.8/10 Market PresenceService focus
100% IT Consulting -
UndisclosedUndisclosed10 - 49Newport Beach, CA
Ability to deliver
32.4/40.016.2/20 Reviews9.2/10 Clients & Experience6.9/10 Market PresenceService focus
100% IT Consulting -
$50,000+$50 - $99 / hr1,000 - 9,999L'viv, Ukraine
Ability to deliver
37.6/40.017.8/20 Reviews10/10 Clients & Experience9.8/10 Market PresenceService focus
30% IT Consulting70% Other -
$5,000+$100 - $149 / hr10 - 49Edinburgh, Scotland
Ability to deliver
35.1/40.016.2/20 Reviews10/10 Clients & Experience8.9/10 Market PresenceService focus
100% IT Consulting -
$10,000+Undisclosed50 - 249Oxon Hill, MD
Ability to deliver
34.8/40.016.4/20 Reviews9.9/10 Clients & Experience8.5/10 Market PresenceService focus
65% IT Consulting35% Other -
$25,000+$25 - $49 / hr1,000 - 9,999Orlando, FL
Ability to deliver
40/40.020/20 Reviews10/10 Clients & Experience10/10 Market PresenceService focus
40% IT Consulting60% Other -
$10,000+$50 - $99 / hr50 - 249Sofia, Bulgaria
Ability to deliver
37.2/40.018/20 Reviews10/10 Clients & Experience9.2/10 Market PresenceService focus
70% IT Consulting30% Other -
$1,000+$100 - $149 / hr250 - 999Dallas, TX
Ability to deliver
35.6/40.016/20 Reviews10/10 Clients & Experience9.6/10 Market PresenceService focus
100% IT Consulting -
$5,000+$150 - $199 / hr50 - 249Chicago, IL
Ability to deliver
34.3/40.015.8/20 Reviews9/10 Clients & Experience9.5/10 Market PresenceService focus
100% IT Consulting -
$25,000+Undisclosed250 - 999Los Angeles, CA
Ability to deliver
31.4/40.015.8/20 Reviews6.7/10 Clients & Experience8.9/10 Market PresenceService focus
80% IT Consulting20% Other -
$5,000+$150 - $199 / hr10 - 49Austin, TX
Ability to deliver
33.8/40.015.4/20 Reviews8.9/10 Clients & Experience9.5/10 Market PresenceService focus
100% IT Consulting -
$5,000+$100 - $149 / hr10 - 49San Antonio, TX
Ability to deliver
33.4/40.015.8/20 Reviews9.5/10 Clients & Experience8.1/10 Market PresenceService focus
100% IT Consulting -
$1,000+$150 - $199 / hr10 - 49Chicago, IL
Ability to deliver
36/40.016.4/20 Reviews10/10 Clients & Experience9.6/10 Market PresenceService focus
100% IT Consulting
Latest IT Services Articles
See all articles
Is Your Phone Spying On You? (And How to Stop It)
Do you worry your phone is spying on you? You’re not alone. Learn how smartphones collect your data and what you can do to reduce what you share.
![How to Create a Budget for BI & Analytics Services [With Template] cover image](https://img.shgstatic.com/clutch-static-prod/image/resize/715x400/s3fs-public/article/f07e9d6bd89e7f70df9c94301acdd847.png)
Top IT Services Agencies
An IT services company manages the technology that powers your organization. Depending on the engagement, the firm might handle day-to-day help desk tickets, secure your network, migrate workloads to the cloud, or design long-term infrastructure roadmaps. Think of them as an extension of your internal team, dedicated to keeping systems running, data protected, and users supported.
IT services providers offer these types of services:
- Managed services (24/7 monitoring, patching, user support)
- Cybersecurity (penetration testing, SOC, incident response)
- Cloud consulting (AWS, Azure, Google Cloud architecture)
- Network design and virtualization
- Data backup and disaster recovery
- IT strategy and digital transformation advisory
Some agencies also offer hardware procurement or staff augmentation for specialized projects.
Pricing depends on scope, complexity, and geography. Clutch data shows:
- Hourly rates: $75–$200 for on-shore talent; $25–$75 for offshore teams
- Managed service retainers: $1,000–$10,000+ per month, based on user count and SLA levels
- Project-based engagements (e.g., cloud migration): $10,000–$250,000+
Always request a detailed statement of work that ties milestones to costs.
Start by mapping your pain points, such as security gaps, legacy systems, scalability needs, and short-listing vendors with matching expertise. Review Clutch profiles for certifications (e.g., Microsoft Partner, SOC 2), industries served, and real-world results. Schedule discovery calls, verify cultural fit, and ask for client references who faced similar challenges. Finally, compare proposals for transparency in pricing, metrics, and SLAs.
Be cautious if a provider showcases any of these:
- Guarantees 100% uptime” without clear contingencies
- Can’t explain their security posture or compliance framework
- Offers one-size-fits-all packages with no customization
- Provides vague timelines or refuses to document responsibilities
- Has limited or unverifiable client feedback
Lack of transparency usually signals larger operational issues.
These are some of the key questions you should ask before hiring an IT services provider:
- What certifications do your engineers hold?
- How do you monitor and report on system health and security incidents?
- Can you share case studies relevant to our industry and tech stack?
- What is your average response and resolution time for critical tickets?
- How do you handle onboarding, knowledge transfer, and documentation?
- Will we retain ownership of all data, configurations, and cloud accounts?
Engaging in a detailed Q&A session helps ensure expectations are aligned before you sign the contract.