Top Help Desk Services in New York
171 Companies
List of the Top New York Outsourced Help Desk Services
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Bit by Bit Computer Consultants
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$5,000+$150 - $199 / hr50 - 249New York, NYServices provided
50% IT Managed Services25% Custom Software Development25% CybersecurityFocus Areas
20% Help desk20% Disaster Recovery20% Managed Hosting Services +320% Security10% Other IT managed services10% TelecomSee all 54 projectsBit by Bit Computer Consultants is a prominent Managed IT Services provider, specializing in IT Support Services, and cybersecurity solutions. With a consistent record of success across various sectors, they boast a 100% satisfaction rate from clients who praise their responsiveness, project management skills, and proactive problem-solving approach. Clients value their flexibility and the personalized service they offer, making them a reliable partner for outsourced IT management needs.
Reviews mention Great team
Clients consistently express high satisfaction with the Bit by Bit Computer Consultants team, highlighting their responsiveness, effective communication, and strong customer service orientation. One client noted the team's ability to go above and beyond in addressing concerns, while another praised their balance of customer service, engineering expertise, and creativity. Overall, the sentiment reflects a commendable partnership, with clients feeling valued and supported throughout their projects.-
IT Managed Services for International Nonprofit Org
5.0 Aug 3, 2023Bit by Bit Computer Consultants consistently exceed our expectations because of their level of IT support, care, and expertise. Their whole team is incredible to work with and extremely responsive to our needs. Every time we need something, they’re able to offer valuable support.
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IT Consulting and Help Desk for Nonprofit
5.0 Jan 16, 2019The team from Bit by Bit has had a great impact on our organization. With their support, now many more people from our company can resolve IT problems at the same time. Since Bit by Bit dedicates multiple technicians to our organization, we can address internal needs on a timelier basis than we could before.
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Cloud Consulting, IT Services & Cybersecurity for Library
5.0 Jul 22, 2025My team at Bit by Bit is responsive to my concerns, is appropriately communicative about their progress, managed expectations along the way, and always looped me into the discussions about our environment. I have always found my contacts at Bit by Bit to go above and beyond in their customer service strategy and are delightful to deal with. Finding a team as well-balanced as this is rare, and we are grateful for the partnership.
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3 of 5 Help desk reviews are 5 stars$10,000 – $49,000 avg. project costHelp desk Experience
Overall feedback for Bit by Bit Computer Consultants in Help Desk services is overwhelmingly positive, with 90% of reviewers expressing satisfaction. Key strengths include excellent communication (mentioned by 70% of clients), timely project management, and strong expertise in IT solutions. Clients noted the provider's responsiveness and flexibility in addressing unique needs. Noteworthy testimonials highlight their professionalism and ability to handle complex IT challenges seamlessly, with one client stating, "They consistently exceed our expectations due to their level of IT support."
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35 of 45 IT Managed Services reviews are 5 stars2 new reviews for IT Managed Services in past 6 months$50,000 – $199,999 avg. project costRead 45 ReviewsIT Managed Services PROJECT HIGHLIGHT
Managed IT Services & Cybersecurity for Engineering Company
5.0 — Bit by Bit Computer Consultants provided managed services and cybersecurity for an engineering company. The team dove deep into the client's environment, including infrastructure, backend servers, Read moreWas this helpful?
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This provider is fluent in 1 language:
- English
This provider is available in 3 time zones:
- Central Standard Time (CST)
- Pacific Standard Time (PST)
- Mountain Standard Time (MST)
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$5,000+$100 - $149 / hr250 - 999New York, NY
Services provided
65% IT Managed Services35% CybersecurityFocus Areas
10% Help desk20% Managed Hosting Services20% Network +510% Disaster Recovery10% Hardware10% Managed Software Application & Solutions10% Other IT managed services10% SecuritySee all 9 projectsNet at Work LLC is a reputable provider of Managed IT Services and ERP consulting, particularly specializing in Sage X3. The company consistently receives positive reviews, with clients highlighting their expertise and punctuality. Approximately 100% of reviewers commend their effective project management and comprehensive IT support services. Net at Work LLC is particularly praised for their ability to streamline IT operations and provide invaluable customized solutions.
2 of 2 Help desk reviews are 5 stars2 new reviews for Help desk in past 6 months$50,000 – $199,999 avg. project costHelp desk Experience
Net at Work LLC has received positive feedback overall for their Help Desk services, with 100% of reviewers noting timely project delivery and effective communication. Clients appreciate the company's expertise, citing valuable IT and software support, particularly for SAGE Accounting. Key strengths include a dedicated staff and comprehensive service offerings. However, one reviewer mentioned a decline in engineer retention as an area for improvement. Overall, clients have expressed high satisfaction with the impact of their services on business success.
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Industry Experience
Net at Work LLC has demonstrated expertise across various industries including Manufacturing, Food & Beverage, and Other industries. Clients commend their IT support, project management, and ERP consulting services, highlighting strengths in SAGE Accounting and comprehensive managed services. Sentiment is overwhelmingly positive, noting timely delivery and technical knowledge. Industries such as Manufacturing benefit from robust managed services, while Food & Beverage clients appreciate network security and system integration. Overall, Net at Work LLC is well-suited for companies seeking reliable IT and ERP solutions.
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Consumer Products Transportation Food & Beverage Manufacturing Other industriesWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Client feedback indicates that Net at Work LLC offers commendable value for money, with several clients noting a 'good value for cost' and 'invaluable' support. For instance, one client highlighted that their SAGE Accounting support significantly contributed to their success, while another appreciated the thorough communication and timely delivery of services. Overall, clients expressed satisfaction with the cost-effectiveness and quality of services provided, suggesting a strong alignment between pricing and value received.Was this helpful?
More responsive than most other service providers
Get in TouchNet at Work LLC is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.Was this helpful?
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$5,000+Undisclosed10 - 49New York, NY
Services provided
50% IT Managed Services50% IT Strategy ConsultingFocus Areas
10% Help desk20% Other IT managed services10% Cloud Server Migration +610% Disaster Recovery10% Hardware10% Managed Hosting Services10% Managed Software Application & Solutions10% Network10% SecuritySee all 15 projectsTechPulse is a Managed IT Services provider specializing in IT Management, IT Support Services, and Outsourced IT Management. Across diverse sectors, 95% of feedback highlights their exceptional communication, efficiency, and ability to meet deadlines. Clients appreciate their proactive approach and capability to manage complex IT environments, ensuring zero downtime and seamless transitions, although some minor scheduling issues have been noted.
1 of 1 reviews is 5 stars1 new review for IT Managed Services servicesUnknown avg. project costRead 1 Recent ReviewReviewed 1 time in the past 6 months
In the past six months, client feedback for TechPulse has been overwhelmingly positive. A Technology Project Manager from Gallery Residential highlighted their exceptional adaptability and commitment, stating that TechPulse 'will move mountains to get the job done.' The company has successfully streamlined onboarding processes and managed transitions for numerous properties, resulting in a 95% satisfaction rate among employees. While minor scheduling challenges with technicians were noted, they were deemed insignificant, affirming TechPulse's reliability and value as an IT partner.Was this helpful?
10 of 13 IT Managed Services reviews are 5 stars1 new review for IT Managed Services in past 6 months$50,000 – $199,999 avg. project costRead 13 ReviewsIT Managed Services PROJECT HIGHLIGHT
IT Support & Security Services for Energy Company
5.0 — TechPulse provides IT support for an energy company. The team administrates the client's network, manages their software licenses and third-party applications, and provides IT security and threat Read moreWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
The overall sentiment regarding TechPulse's cost and value for money is highly positive. Clients consistently noted that TechPulse's pricing fits their budgets and offers great value, with comments such as 'good value for cost' and 'pricing fit our budget.' One client emphasized their satisfaction by stating, 'TechPulse has exceeded expectations,' while another remarked on their proactive approach, ensuring timely delivery and effective communication. Overall, clients feel they receive exceptional service relative to the investment made.Was this helpful?
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New York City, New York (3) Atlanta, Georgia (2) New Iberia, Louisiana (1) Greensboro, North Carolina (1) Houston, Texas (1) The Woodlands, Texas (1) Warren Township, New Jersey (1) Anchorage, Alaska (1) Broussard, Louisiana (1) Saint Martinville, Louisiana (1) Hasbrouck Heights, New Jersey (1) Magnolia, Texas (1)This provider is fluent in 2 languages:
- English
- Spanish
This provider is available in 4 time zones:
- Central Standard Time (CST)
- Eastern Standard Time (EST)
- Pacific Standard Time (PST)
- Mountain Standard Time (MST)
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$5,000+$150 - $199 / hr50 - 249Brooklyn, NY
Services provided
40% IT Managed Services20% Cybersecurity20% IT Strategy Consulting +210% Cloud Consulting & SI10% IT Staff AugmentationFocus Areas
10% Help desk25% Network10% Hardware +910% IT Budgeting10% Other IT managed services5% Disaster Recovery5% Governance & Compliance Assessments5% Managed Hosting Services5% Managed Software Application & Solutions5% Security5% Telecom5% Vendor Procurement & SelectionSee all 15 projectsCTS is a Managed IT Services provider specializing in IT Support and IT Management for educational institutions and other organizations. Their reviews highlight a consistent excellence in project management, responsiveness, and tailored solutions, with approximately 90% positive feedback. Clients appreciate their personalized approach, technical expertise, and the ability to anticipate challenges, although there is room for improvement in project management communication, as noted by one reviewer.
3 of 6 Help desk reviews are 5 stars2 new reviews for Help desk in past 6 monthsUnknown avg. project costHelp desk Experience
Overall, CTS received overwhelmingly positive feedback for their Help Desk services, with 100% of reviewers expressing satisfaction. Key themes include prompt response times, effective incident management, and a strong customer service-oriented culture. Notable strengths highlighted were their expertise in IT infrastructure management and their collaborative approach. Reviewers specifically praised CTS for clear communication and the ability to tailor solutions to client needs, underscoring their impact on improving technical operations and user satisfaction.
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9 of 14 IT Managed Services reviews are 5 stars6 new reviews for IT Managed Services in past 6 months$200,000 – $999,999 avg. project costRead 14 ReviewsIT Managed Services PROJECT HIGHLIGHT
IT Services for School Network
5.0 — CTS has set up a school network's IT infrastructure to streamline IT processes across their schools. They've configured hardware, managed system integrations, and optimized performance for daily Read moreWas this helpful?
Industry Experience
Charter Technology Solutions (CTS) has established a strong reputation within the education sector, particularly with K-12 charter schools, where they excel in IT infrastructure build-outs, managed services, and tech support. Clients consistently praise their project management, attention to detail, and responsiveness, leading to improved operational efficiencies and user satisfaction. In addition to education, CTS has also delivered valuable services in the arts and entertainment, and real estate industries, showcasing their adaptability and commitment to tailored solutions.
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Real estate Non-profit Education Arts, entertainment & musicWas this helpful?
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This provider is fluent in 2 languages:
- English
- Spanish
This provider is available in 38 time zones:
- Colombia Time (COT)
- Near East Time (NET)
- Middle East Time (MET)
- China Taiwan Time (CTT)
- Gulf Standard Time (GST)
- Brazil Eastern Time (BET)
- Greenwich Mean Time (GMT)
- India Standard Time (IST)
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$5,000+$150 - $199 / hr10 - 49New York, NY
Services provided
40% IT Managed Services30% Cybersecurity10% Cloud Consulting & SI +210% IT Staff Augmentation10% IT Strategy ConsultingFocus Areas
10% Help desk20% Other IT managed services10% Disaster Recovery +610% Hardware10% Managed Hosting Services10% Managed Software Application & Solutions10% Network10% Security10% TelecomSee all 44 projectsM6iT is a Managed IT Services provider specializing in IT support and management solutions for various industries. Their reviews reflect a positive customer experience, with 100% of reviewers expressing satisfaction, highlighting M6iT's responsiveness, project management capabilities, and comprehensive service offerings. Clients frequently commend their effective communication and swift response times, with 90% mentioning these attributes. M6iT is particularly praised for their ability to provide tailored IT solutions and seamless project execution.
Reviews mention Efficient
Clients consistently highlight the efficiency of M6iT, noting their quick response times and effective problem-solving capabilities. One client remarked on their ability to diagnose issues within minutes and their transparency regarding timelines. The director of administration praised their urgency and in-depth IT knowledge, stating, "They’re efficient, working quickly with their in-depth knowledge of the IT space." Overall, the sentiment regarding M6iT's efficiency is overwhelmingly positive, with clients expressing satisfaction and trust in their services.-
IT Infrastructure & Consulting for Executive Search Firm
5.0 Aug 5, 2020They’re efficient, working quickly with their in-depth knowledge of the IT space. We communicate issues through their ticketing system, and they’re able to respond to open tickets within about 10 minutes of us sending information. They’re transparent about their processes and situations that may take longer to diagnose.
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30 of 31 IT Managed Services reviews are 5 stars$10,000 – $49,000 avg. project costRead 31 ReviewsIT Managed Services PROJECT HIGHLIGHT
Managed IT Services for Retail Architecture Firm
5.0 — M6iT provides remote and on-site managed IT services for a retail architecture firm. M6iT manages the client's IT needs and has conducted a thorough onboarding process. Read moreWas this helpful?
Industry Experience
M6iT has demonstrated strong expertise across various industries, including Advertising & Marketing, Education, Retail, Real Estate, and Arts & Entertainment. Clients consistently commend their responsiveness, project management, and tailored IT solutions, particularly in cybersecurity and cloud services. Overall, feedback reflects a positive sentiment, indicating that their capabilities align effectively with the needs of businesses in these sectors, making them a suitable partner for companies seeking reliable IT support and infrastructure improvement.
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Advertising & marketing Education Consulting Other Industry IT Services Consumer Products Retail Real estate Arts, entertainment & music Publishing Hospitality & leisure Transportation Research Legal Construction Business servicesWas this helpful?
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This provider is fluent in 3 languages:
- English
- Spanish
- French
This provider is available in 1 time zone:
- Eastern Standard Time (EST)
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UndisclosedUndisclosed10 - 49Rochester, NY
Services provided
50% IT Managed Services35% Cybersecurity15% IT Staff AugmentationFocus Areas
35% Help desk12% Network12% Security +510% Disaster Recovery10% Hardware10% Managed Hosting Services6% Other IT managed services5% TelecomSee all 6 projectsCETech is a provider of Managed IT Services, specializing in IT Management and IT Support Services for diverse industries. Reviews highlight their reliability, responsiveness, and effective project management, with 100% of clients praising their service quality and communication. CETech has consistently delivered tailored IT solutions, enhancing cybersecurity and operational efficiency, and maintaining strong client relationships.
Reviews mention Proactive
CETech has received high praise for their proactive approach to project management. Clients highlighted their ability to consistently meet deadlines and effectively prevent issues, even amidst multiple concurrent projects. One client noted, 'They demonstrate exceptional proactive management,' while another emphasized their commitment to building relationships and providing comprehensive support. Overall, the sentiment reflects a strong appreciation for CETech's dedication to responsiveness and client needs.-
IT Infrastructure Migration for Sports Venue
5.0 Apr 1, 2025They demonstrate exceptional proactive management, consistently meeting deadlines and preventing issues, no matter the volume of concurrent projects.
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Cybersecurity & IT Managed Services for Government Co
5.0 Jun 4, 2025I'm most impressed by CETech's desire to support and build a relationship with us. They don't just answer the phone when there's a problem; they get involved with our system to provide the best support and recommendations.
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5 of 5 IT Managed Services reviews are 5 stars5 new reviews for IT Managed Services in past 6 months$10,000 – $49,000 avg. project costRead 5 ReviewsIT Managed Services PROJECT HIGHLIGHT
Managed IT Services for Battery R&D Company
5.0 — CETech provides ongoing IT support for a battery R&D company. The team helps with connectivity, servers, and laptops. CETech also works with the client on testing equipment, which includes old Read moreWas this helpful?
Industry Experience
CETech has received positive feedback across various industries, including Construction, Government, Financial Services, Sports, Manufacturing, and R&D. Clients commend CETech's expertise in IT infrastructure management, cybersecurity, and responsiveness. In Construction and Government, they excel in IT support and security solutions. In Financial Services, their transition to cloud-based systems is highlighted. The Sports sector praises their proactive management, while Manufacturing clients appreciate their compliance and security efforts. Overall, CETech is recognized for its strong communication and ability to adapt to diverse industry needs.
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Construction Government Financial services Sports Other Industry ManufacturingWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients consistently express satisfaction with CETech's pricing, noting it as competitive and fitting within their budgets. One client highlighted that CETech offered the best price for their required services, while another emphasized the good value for cost, especially when compared to previous providers. Overall sentiment reflects appreciation for CETech's transparent pricing and the quality of service received, with no significant complaints regarding costs, suggesting strong value for money.Was this helpful?
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$1,000+Undisclosed10 - 49New York, NY
Services provided
45% IT Managed Services15% Cybersecurity15% IT Strategy Consulting +215% Unified Communications Consulting & SI10% Other IT Consulting and SIFocus Areas
10% Help desk10% Cloud Server Migration10% Disaster Recovery +710% Governance & Compliance Assessments10% Hardware10% IT Budgeting10% Managed Software Application & Solutions10% Network10% Other IT managed services10% SecuritySee all 9 projectsRCS Professional Services is an IT Support Services and Managed IT Services provider known for its professionalism, reliability, and dedication to excellence. The company consistently receives high praise for its attention to detail and responsive customer service, as reflected in more than 90% positive reviews. Clients commend their proactive approach and seamless execution in managing IT infrastructure and support, ensuring efficient operations and client satisfaction.
Reviews mention Receptive
Clients have expressed high satisfaction with RCS Professional Services, noting their receptiveness to feedback and collaborative approach. One client highlighted how RCS listened to their challenges and provided tailored solutions, stating, 'Their team worked well with ours and they listened to the issues.' The ongoing support and training offered were also praised, with feedback indicating that RCS went 'above and beyond' in their service delivery.-
Cloud Consulting for Data Migration Company
5.0 Sep 30, 2021Their team worked well with ours and they listened to the issues and came up with solid solutions, they provided training and support above and beyond.
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1 of 1 reviews is 5 stars1 new review for IT Managed Services servicesLess than $10,000 avg. project costRead 1 Recent ReviewReviewed 1 time in the past 6 months
In recent reviews, clients commend RCS Professional Services for their professionalism, responsiveness, and attention to detail. One client highlighted their effective management in configuring and deploying iPads, noting that all devices were operational within the expected timeline, which improved deployment efficiency. The team's proactive communication and ability to anticipate challenges were particularly appreciated, establishing RCS as a reliable partner committed to delivering quality results and supporting long-term client success.Was this helpful?
5 of 5 IT Managed Services reviews are 5 stars1 new review for IT Managed Services in past 6 months$10,000 – $49,000 avg. project costRead 5 ReviewsIT Managed Services PROJECT HIGHLIGHT
IT Managed Services & Consulting for Real Estate Company
5.0 — RCS Professional Services provides ongoing IT support and troubleshooting services for a real estate company. The team also provides IT consulting and application maintenance services. Read moreWas this helpful?
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This provider is fluent in 1 language:
- English
This provider is available in 1 time zone:
- Eastern Standard Time (EST)
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$5,000+$200 - $300 / hr250 - 999New York, NY
Services provided
50% IT Managed Services30% Cybersecurity10% Cloud Consulting & SI +110% IT Strategy ConsultingFocus Areas
10% Help desk10% Disaster Recovery10% Hardware +710% IT Budgeting10% Managed Hosting Services10% Network10% Other IT managed services10% Security10% Software Expert Witness10% TelecomSee all 37 projectsCyberDuo is a Managed IT Services provider specializing in IT Management and IT Support Services, with a strong emphasis on cybersecurity and system efficiency. Across various industries, clients consistently commend CyberDuo for their professionalism, rapid response times, and customer-centric approach. Notably, 100% of reviews highlight their reliability and responsiveness, affirming their adept handling of complex IT challenges and delivering peace of mind to their clients.
Reviews mention Creative
Client feedback highlights CyberDuo's creative problem-solving abilities and proactive approach. Respondents praised the team's innovative suggestions, noting their effectiveness in enhancing operational efficiency. One client remarked on CyberDuo's capacity to develop new programs that greatly improved their overall effectiveness. Overall sentiment is highly positive, with clients expressing appreciation for the team's responsiveness and creativity in addressing their needs.-
System Integration and IT Support for a Diamond Wholesaler
5.0 Oct 10, 2019They’re great at coming up with new programs or suggestions to make us more effective. I value our relationship because I’m not a very tech-savvy person, and they’ve brought that to our company. They’ve brought suggestions that have improved our overall efficiency.
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21 of 22 IT Managed Services reviews are 5 stars2 new reviews for IT Managed Services in past 6 months$50,000 – $199,999 avg. project costRead 22 ReviewsIT Managed Services PROJECT HIGHLIGHT
IT Infrastructure Support for Regional Bank
5.0 — CyberDuo provides technical support to integrate a recently acquired company into the business. Their work involves executing hardening controls to meet internal cybersecurity and user access Read moreWas this helpful?
More responsive than most other service providers
Get in TouchCyberDuo is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.Was this helpful?
See All Locations (2)New York, NY
177 Prince Street
New York, NY 1001210 - 15
8559336638
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$5,000+< $25 / hr1,000 - 9,999Brooklyn, NY
Services provided
15% IT Managed Services30% ERP Consulting and SI15% IT Staff Augmentation +410% AI Agents10% Custom Software Development10% DevOps Managed Services10% Web DevelopmentFocus Areas
10% Help desk10% Cloud Server Migration10% Disaster Recovery +710% Managed Hosting Services10% Managed Software Application & Solutions10% Network10% Other IT managed services10% Security10% Software Evaluation10% Website MaintenanceSee all 93 projectsTop Remotely is a Managed IT Services provider specializing in IT support services, including remote monitoring, technical maintenance, and troubleshooting. With over 90% positive feedback, reviewers consistently praise their professionalism, responsiveness, and effective support, noting improved productivity and minimized downtime. Approximately 80% highlight their dependable project management and proactive solutions, enhancing overall client satisfaction.
Reviews mention Collaborative
Clients consistently praised Top Remotely for their collaborative approach and strong communication skills. Feedback highlighted that the team was 'responsive, professional, and easy to collaborate with', facilitating smooth project execution. One client noted their 'commitment to understanding our business needs', while another emphasized their 'clear communication and timely delivery of milestones'. Overall, the sentiment surrounding collaboration was highly positive, with clients expressing satisfaction and a willingness to engage with Top Remotely again.-
ERP Development & Implementation for Software Solutions Co
5.0 Jan 15, 2026Top Remotely maintained clear communication, regular updates, and delivered milestones on time. They were responsive to feedback and flexible in accommodating evolving requirements. The best aspect of working with Top Remotely was the depth of their technical expertise combined with their willingness to understand our business challenges. Their team was proactive, communicative, and easy to collaborate with throughout the project.
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ERP Consulting for Appliance Repair & Maintenance Company
5.0 Jan 16, 2026Top Remotely managed the project professionally with clear communication and timely delivery of milestones. They provided regular updates, responded quickly to feedback, and ensured everything stayed on schedule throughout development. The best aspect of working with Top Remotely was their technical expertise and commitment to understanding our business needs. Their team was responsive, proactive, and easy to collaborate with, even as requirements evolved.
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Custom ERP System for Construction & Home Improvement Co
5.0 Jan 17, 2026We appreciated their technical expertise, attention to detail, and ability to understand our business needs. The team was responsive, professional, and easy to collaborate with.
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54 of 54 reviews are 5 stars5 new reviews for IT Managed Services services$50,000 – $199,999 avg. project costRead 54 Recent ReviewsReviewed 54 times in the past 6 months
In the past six months, Top Remotely has received overwhelmingly positive feedback from clients across various sectors. Clients praised their technical expertise, responsiveness, and ability to seamlessly integrate remote staff into existing teams. For instance, one client noted that their operational efficiency improved significantly after Top Remotely implemented a custom ERP system, while another highlighted the reduction in downtime and faster issue resolution with IT staff augmentation. Overall, clients expressed high satisfaction with the quality of service and the tangible improvements in workflow efficiency.Was this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients consistently highlight Top Remotely's competitive pricing and excellent value for money. Feedback reveals that the company's services fit within budget constraints while delivering high-quality results. One client noted, 'Pricing fit our budget' alongside praise for the 'good value for cost.' Overall, the sentiment across reviews reflects strong satisfaction with the cost-effectiveness of their offerings, making Top Remotely an appealing choice for businesses seeking reliable IT support.Was this helpful?
More responsive than most other service providers
Get in TouchTop Remotely is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.Was this helpful?
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$5,000+$150 - $199 / hr250 - 999New York, NY
Services provided
75% IT Managed Services10% Cybersecurity10% IT Strategy Consulting +15% Cloud Consulting & SIFocus Areas
10% Help desk20% Security10% Disaster Recovery +610% Hardware10% Managed Hosting Services10% Managed Software Application & Solutions10% Network10% Other IT managed services10% TelecomSee all 92 projectsIntegris is a Managed IT Services provider offering comprehensive IT management, support services, and cybersecurity for various industries. The company consistently receives positive feedback, with approximately 90% of reviews highlighting their reliability, quick response, and effective communication. Clients appreciate their ability to manage complex IT systems and ensure security, although some suggest improvements in response times for support tickets.
Reviews mention Openness
The feedback regarding Integris reflects a positive sentiment towards their openness in communication and collaboration. Clients appreciate the team's willingness to engage in idea exchange, as noted by their ability to 'bounce ideas back and forth' to achieve optimal solutions. The long-term partnership has fostered a strong relationship, with clients highlighting Integris’s commitment to prioritizing their needs over their own. Overall, the sentiment is favorable, emphasizing that a reciprocal openness leads to a successful partnership.-
Network Security Services for Sporting Goods Manufacturer
5.0 Sep 21, 2023Brian, Jay, and Shannon are very easygoing and open to bouncing ideas back and forth to come up with the best solution. Integris focuses on doing what’s best for our company instead of their own interests. Overall, they’re heavily geared towards helping their customers to improve their situations. I recommend Integris fully in every capacity. The team is very open, so as long as you’re also open, you can have a good partnership with Integris.
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53 of 66 IT Managed Services reviews are 5 stars7 new reviews for IT Managed Services in past 6 months$50,000 – $199,999 avg. project costRead 66 ReviewsIT Managed Services PROJECT HIGHLIGHT
Cybersecurity, Cloud & Managed IT Services for Factoring Co
5.0 — Integris provides cybersecurity, cloud, and managed IT services for a factoring company. The team is responsible for managing the client’s software, hardware, and servers and offering Read moreWas this helpful?
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This provider is fluent in 1 language:
- English
This provider is available in 4 time zones:
- Central Standard Time (CST)
- Eastern Standard Time (EST)
- Pacific Standard Time (PST)
- Mountain Standard Time (MST)
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See All Locations (28)New York, NY
167 Madison Avenue, Suite 207
New York, NY 1000110 - 15
(888) 330-8808
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$1,000+$150 - $199 / hr10 - 49New York, NY
Services provided
50% IT Managed Services20% Cloud Consulting & SI10% Cybersecurity +210% IT Strategy Consulting10% Unified Communications Consulting & SIFocus Areas
20% Help desk20% Disaster Recovery20% Managed Hosting Services +220% Managed Software Application & Solutions20% SecuritySee all 13 projectsImagis is a Managed IT Services provider specializing in IT Management, IT Support Services, and cybersecurity solutions. The company consistently receives positive feedback, with 100% of reviewers praising their responsiveness and technical expertise. Clients highlight their proficiency in project management and their ability to deliver customized IT solutions tailored to specific organizational needs. Imagis excels in supporting cloud infrastructure and ensuring data security, making them a reliable partner for outsourced IT management.
Reviews mention Knowledgeable
The overall sentiment regarding Imagis' knowledgeability is highly positive, with clients consistently highlighting their expertise and responsiveness. One client noted their 'super responsive and knowledgeable' team, while another emphasized their 'Azure DevOps platform knowledge' and ability to provide valuable recommendations. Additionally, a client praised their team for understanding complex issues quickly, demonstrating their capability to communicate effectively with non-technical users. This strong feedback indicates that Imagis is well-regarded for their technical proficiency and customer support.-
Custom Software Dev for Nonprofit Organization
4.5 Dec 18, 2023Imagis is great not only at doing a great job but also at their knowledge transfer. The team gave me the tools to fix things when they finished the project. Despite being a small company, they're super responsive and knowledgeable, distinguishing them from other providers.
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Data Migration & Maintenance for Healthcare SaaS Provider
5.0 Mar 15, 2023Imagis’ main strengths are their Azure DevOps platform knowledge, ability to answer our questions and make recommendations, and expertise in their industry to give suggestions that bring better results.
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Cybersecurity Services for Women’s Health Advocacy Nonprofit
5.0 Feb 17, 2022Everyone that I’ve worked with from their team is very knowledgeable. Even when I reach out with an issue that I can’t explain very well, they’re able to understand me right away. They can also explain things right back to us in a way that’s very understandable for a non-tech-savvy person.
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Managed IT Services for Pharmaceutical Imaging Company
4.5 Nov 9, 2020Imagis is a very knowledgeable group of people. Like I said, from a price standpoint, they are very competitive. We’ve come to rely on them and their tactical expertise, predominantly in the cloud and security space.
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3 of 8 IT Managed Services reviews are 5 stars2 new reviews for IT Managed Services in past 6 months$50,000 – $199,999 avg. project costRead 8 ReviewsIT Managed Services PROJECT HIGHLIGHT
Managed IT & Cybersecurity Support for Nonprofit
4.5 — Imagis provides managed IT services and cybersecurity support for a nonprofit. The team helps the client become SOC 2 compliant by 2026. They’ve taken over the client’s users, assets, and Read moreWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Imagis is perceived as offering good value for money across various engagements. Clients have noted their competitive pricing, with one stating that their pricing 'fit our budget' and highlighted 'good value for cost.' Several reviews mention satisfaction with the quality of work relative to costs incurred, with projects delivered on time and within budget. However, some clients recommend comparing quotes to ensure the best value. Overall, the sentiment is that Imagis provides quality services that justify their pricing.Was this helpful?
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$5,000+$150 - $199 / hr10 - 49White Plains, NY
Services provided
40% IT Managed Services20% Cloud Consulting & SI20% Cybersecurity +120% IT Strategy ConsultingFocus Areas
20% Help desk20% Network15% Disaster Recovery +315% Hardware15% Managed Hosting Services15% SecuritySee all 15 projectsRed Key Solutions is a Managed IT Services provider offering comprehensive IT Management and IT Support Services. The company excels in outsourced IT management, ensuring seamless project implementation and exceptional customer service. Their strong focus on cybersecurity and effective communication is consistently praised, with over 90% of reviews highlighting their responsiveness and expertise. Red Key Solutions is lauded for its ability to function as an internal IT partner, enhancing operational efficiency and minimizing downtime across various industries.
Reviews mention Puts the customer first
Red Key Solutions consistently prioritizes customer satisfaction, as highlighted by clients who commend their genuine care and commitment. One client noted their exceptional service and dedication to resolving issues, stating they work until 100% satisfaction is achieved. Another emphasized the transparency and responsiveness of their team, which fosters a strong partnership. Overall, clients express confidence in Red Key Solutions' ability to align solutions with their needs, reinforcing a customer-first approach.-
IT Management for Physical Therapy & Fitness Company
5.0 Sep 15, 2020The team provides solid customer service, going above and beyond to tackle each individual situation. Whether it’s equipment buying or something more serious like web hosting, they don’t stop working until we’re 100% satisfied with their job. It’s the genuine nature in which they approach a project or deal with a client. They just had the right level of care and compassion.
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Network Renovation for Construction Company
5.0 Jan 3, 2019Communication is arguably their greatest strength. The IT director responded to all of our needs and questions without difficulty, but we also had access to their helpdesk. Red Key Solutions is always looking out for our best interest. While most companies make recommendations based on a sale’s perspective, Red Key Solutions only offers solutions that are relevant to our goals and challenges.
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Industry Experience
Red Key Solutions has demonstrated expertise across multiple industries, including Healthcare, IT Services, Legal, Retail, Real Estate, Financial Services, Energy, Telecommunications, and Construction. Clients commend their strong communication, responsiveness, and personalized service, particularly in managing IT infrastructure and ensuring compliance. The overall sentiment is overwhelmingly positive, with clients appreciating their adaptability and proactive approach to technology solutions, confirming Red Key Solutions as a versatile partner for businesses across various sectors.
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Legal Healthcare IT Services Retail Real estate Financial services Energy & natural resources Telecommunications Construction ManufacturingWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients consistently highlight Red Key Solutions as offering excellent value for money, often noting that their pricing aligns well with project budgets. For instance, one client appreciated that their pricing fit within budget while delivering good value. Another mentioned spending between $50,000 and $200,000 for comprehensive services, emphasizing the quality and responsiveness received. Overall, the sentiment reflects satisfaction with both the cost and the quality of services provided, making Red Key Solutions a competitive choice.Was this helpful?
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$1,000+Undisclosed10 - 49West Seneca, NY
Services provided
60% IT Managed Services20% Cybersecurity20% IT Strategy ConsultingFocus Areas
20% Help desk20% Managed Hosting Services20% Security +410% Disaster Recovery10% Hardware10% IT Budgeting10% NetworkSee all 5 projectsSynchroNet Industries Inc. is a Managed IT Services provider specializing in comprehensive IT support, including IT Management, Outsourced IT Services, and Managed Information Technology. The company is praised for its knowledgeable staff, responsive support, and proactive approach, with 100% positive feedback from reviewers highlighting their reliability and expertise in handling IT challenges efficiently.
Reviews mention Proactive
Clients have consistently praised SynchroNet Industries Inc. for their proactive approach, highlighting their readiness to assist with issues as they arise. One client noted their tendency to contact them with helpful insights, ensuring their needs are met promptly. The overall sentiment reflects strong satisfaction with their responsiveness and customer service, with clients emphasizing that every project has been completed to their total satisfaction.-
IT Support for Chamber of Commerce
5.0 Aug 31, 2021Every project they have been called upon to assist with has always been completed to our satisfaction. They are also proactive about contacting us when they discover something that might be helpful to our business.
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5 of 5 IT Managed Services reviews are 5 stars$10,000 – $49,000 avg. project costRead 5 ReviewsIT Managed Services PROJECT HIGHLIGHT
IT Support for Chamber of Commerce
5.0 — SynchroNet Industries Inc. provided IT support for a chamber of commerce. They also offered ad hoc assistance such as troubleshooting problems on email, scanning, cellphone usage, and Read moreWas this helpful?
Industry Experience
SynchroNet Industries Inc. has demonstrated expertise across various industries, including legal, dental, business services, and publishing. Clients praise their proactive approach, quick response times, and clear communication. The overall sentiment is highly positive, with notable strengths in IT infrastructure support, cybersecurity, and tailored service packages. Their impact is particularly evident in reducing downtime and enhancing operational efficiency. Organizations seeking reliable IT solutions in these sectors would find SynchroNet to be a suitable partner.
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Business services Publishing Legal Other Industry HealthcareWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients consistently commend SynchroNet Industries Inc. for their exceptional value and cost-effectiveness. One client noted a monthly expenditure of $2,600, stating they had never experienced downtime and regarded SynchroNet as the best IT provider after engaging with three others. Another highlighted the proactive nature of their services, which saved them significant costs on server issues. Overall, feedback reflects strong satisfaction with pricing relative to the quality of service provided.Was this helpful?
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Undisclosed$150 - $199 / hr250 - 999Buffalo, NY
Services provided
70% IT Managed Services15% Custom Software Development15% CybersecurityFocus Areas
20% Help desk20% Disaster Recovery20% Managed Hosting Services +320% Security10% Other IT managed services10% TelecomSee all 31 projectsPCA Technology Group is a reputable provider of Managed IT Services, specializing in IT Support Services, cybersecurity, and network management. Reviewers consistently highlight the company's professionalism, responsiveness, and effective project management, with 100% employee satisfaction and no reported data loss. Approximately 80% of the reviews emphasize their alignment with company values, showcasing PCA's dedication to maintaining strong client relationships and delivering on their promises.
Reviews mention Meets deadlines
Clients have consistently praised PCA Technology Group for their ability to meet deadlines and stay within budget. One client noted that PCA is 'great at meeting deadlines,' highlighting their effective project management. Overall, the sentiment regarding their punctuality is positive, with no reported issues from clients, indicating reliability and professionalism in their service delivery.-
Managed IT Services for Substance Abuse Prevention Agency
5.0 Dec 12, 2022PCA is great at meeting deadlines and staying on budget. We communicate via email, and we can call their help desk when needed.
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18 of 19 IT Managed Services reviews are 5 stars$200,000 – $999,999 avg. project costRead 19 ReviewsIT Managed Services PROJECT HIGHLIGHT
Managed IT Services for Nonprofit Organization
5.0 — PCA Technology Group provides managed IT services for a nonprofit organization. They are tasked with managing the client's IT needs, remote help desk services, cybersecurity training, and data Read moreWas this helpful?
Industry Experience
Netrio (formerly PCA Technology Group) has demonstrated expertise across various industries, including Education, Financial Services, Non-profit, Automotive, Healthcare, and Manufacturing. Feedback highlights their strengths in cybersecurity, IT management, and software development, with clients noting high responsiveness and effective project management. Overall sentiment is positive, with reviews indicating successful outcomes, strong communication, and alignment with organizational values, making Netrio an ideal fit for businesses seeking reliable IT support and innovative solutions in these sectors.
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Education Financial services Non-profit Automotive Construction Nonprofit Human Resources Medical Healthcare Manufacturing Energy & natural resources Business services Logistics & Supply Chain Transportation Retail Other Industry ConsultingWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Client feedback on PCA Technology Group's pricing highlights a consistent sentiment of good value for money. Many clients noted that PCA's pricing fit their budgets while delivering quality services. For instance, one client appreciated that PCA's pricing aligned with their financial constraints, stating they received 'good value for cost.' Another remarked on their 'competitive prices' while expressing satisfaction with the services provided. Overall, clients feel PCA offers a solid return on investment through responsive and effective IT support.Was this helpful?
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$5,000+$150 - $199 / hr10 - 49New York, NY
Services provided
65% IT Managed Services20% Cybersecurity10% IT Strategy Consulting +15% Other IT Consulting and SIFocus Areas
50% Help desk20% Disaster Recovery20% Network +110% Other IT managed servicesSee all 9 projectsExigent Technologies is a Managed IT Services provider offering comprehensive IT support and outsourced IT management. Across the reviews, clients praise their responsive and efficient service, with 100% highlighting their fast response times and technical competence. Their ability to seamlessly integrate with client operations and provide tailored solutions is consistently appreciated, making them a reliable partner for IT infrastructure and support.
5 of 5 IT Managed Services reviews are 5 stars$200,000 – $999,999 avg. project costRead 5 ReviewsIT Managed Services PROJECT HIGHLIGHT
IT Services for Law Firm
5.0 — Exigent Technologies was hired by a state planning law firm to conduct a wire fraud investigation. They were tasked with investigating the email and resolving how the fraud email happened. Read moreWas this helpful?
Industry Experience
Exigent Technologies has demonstrated expertise across various industries, particularly in Legal, Food & Beverages, Manufacturing, Telecommunications, Nonprofit, and Restaurants. Clients commend their swift response times, technical competence, and thorough project management. In the Legal sector, they excel in IT setup and security solutions. In Food & Beverages, they provide scalable network infrastructure. Overall, sentiment is highly positive, indicating strong potential for clients in these sectors seeking reliable IT support and project management.
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Legal Food & Beverages Manufacturing Restaurants Nonprofit Telecommunications Other IndustryWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients consistently praise Exigent Technologies for their exceptional value and cost-effectiveness. One client noted that their managed services are akin to having a full-time IT employee, providing significant savings. Another client highlighted the impressive responsiveness and efficiency, stating they often resolve issues before being formally reported. While some clients mentioned substantial investments, such as $150,000 annually, they expressed satisfaction with the quality of service received, indicating that the costs are justified by the level of expertise and support provided.Was this helpful?
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This provider is fluent in 1 language:
- English
This provider is available in 3 time zones:
- Eastern Standard Time (EST)
- Pacific Standard Time (PST)
- Mountain Standard Time (MST)
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$5,000+$100 - $149 / hr2 - 9New York, NY
Services provided
50% IT Managed Services15% Unified Communications Consulting & SI10% CRM Consulting and SI +310% Cloud Consulting & SI10% Cybersecurity5% IT Strategy ConsultingFocus Areas
40% Help desk25% Security15% Disaster Recovery +310% Other IT managed services5% Hardware5% Managed Software Application & SolutionsPRONKO is an IT managed services company established in 2019. Their services include IT managed services and unified communications consulting & SI.
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Outsourced IT Support, IT Consulting & Managed IT Services in NYC | Setton Consulting
Not yet reviewed
Verified$5,000+$200 - $300 / hr10 - 49New York, NYServices provided
70% IT Managed Services20% Cybersecurity10% IT Strategy ConsultingFocus Areas
20% Help desk15% Disaster Recovery15% Managed Hosting Services +515% Other IT managed services10% Managed Software Application & Solutions10% Network10% Security5% HardwareLaunched in 2010, Outsourced IT Support, IT Consulting & Managed IT Services in NYC | Setton Consulting is an IT managed services company. Their team focuses on IT managed services and
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UndisclosedUndisclosed50 - 249New York, NY
Services provided
35% IT Managed Services30% Cybersecurity10% Cloud Consulting & SI +310% IT Staff Augmentation10% IT Strategy Consulting5% Unified Communications Consulting & SIFocus Areas
10% Help desk10% Cloud Server Migration10% Disaster Recovery +810% Governance & Compliance Assessments10% IT Budgeting10% Managed Hosting Services10% Network10% Security10% Telecom5% Hardware5% Managed Software Application & SolutionsSee all 15 projectsOmega Systems is a Managed IT Services provider offering comprehensive IT Support Services, including network management, security, software, and hardware provisioning. The reviews, predominantly positive, highlight their exceptional customer service, responsiveness, and ability to tailor solutions to meet client needs. Approximately 90% of reviewers commend their proactive approach and communication skills. Some reviews suggest improvements in response times and coordination among technical staff.
Industry Experience
Omega Systems has extensive experience in the nonprofit and education sectors, receiving strong feedback for their IT management and support services. Clients highlight their expertise in optimizing IT infrastructure, enhancing network stability, and providing responsive support. Overall sentiment is highly positive, particularly in nonprofits, where they demonstrate a personal approach and adaptability to unique client needs. Their services are also valued in logistics and manufacturing, though less feedback is available from these sectors. Potential clients in nonprofit and education would find a suitable match with Omega Systems.
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Nonprofit Education Logistics & Supply Chain Manufacturing ConstructionWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients consistently highlight The TNS Group's competitive pricing and exceptional value for money. Feedback indicates they effectively manage budgets, particularly for non-profit organizations, with one client noting their costs remained under $10,000 while receiving comprehensive IT support. Another emphasized the company's commitment to accommodating specific financial constraints, stating that their investment yielded significant operational improvements. Overall, sentiment reflects satisfaction with the quality of service relative to cost, reinforcing TNS Group's reputation as a reliable partner.Was this helpful?
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See All Locations (7)New York, NY
13 West 36th Street, 2nd Floor
New York, NY 1001810 - 15
+1(212) 967-5757
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$1,000+Undisclosed1,000 - 9,999New York, NY
Services provided
10% IT Managed Services10% AI Development10% BI & Big Data Consulting & SI +710% Cloud Consulting & SI10% Custom Software Development10% Executive Search10% Generative AI10% Recruiting10% Recruitment Process Outsourcing10% StaffingFocus Areas
20% Help desk20% Cloud Server Migration20% Hardware +220% Managed Software Application & Solutions20% NetworkInsight Global, a big data analytics company, provides BI & big data consulting & SI and cloud consulting & SI. The firm is located in Atlanta, Georgia and Birmingham, Alabama.
Read moreMore responsive than most other service providers
Get in TouchInsight Global is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.Was this helpful?
See All Locations (63)New York, NY
250 Park Avenue, Suite 1100
New York, NY 10177101 - 150
8554864057
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$5,000+$150 - $199 / hr10 - 49New York, NY
Services provided
70% IT Managed Services15% Cybersecurity15% IT Strategy ConsultingFocus Areas
30% Help desk30% Network20% Security +210% Hardware10% Managed Hosting ServicesSee all 11 projectsArium is a provider of Managed IT Services, offering comprehensive IT support and outsourced IT management solutions. Their reviews highlight exceptional IT support services, with a particular emphasis on responsiveness and problem-solving capabilities, as 100% of reviewers praised their timely communication and efficiency. Clients consistently commend Arium for their dedication to high-quality service and adaptability, with no significant areas for improvement noted across reviews.
Reviews mention Reasonable pricing
Clients consistently highlight Arium's reasonable pricing as a significant benefit. One client noted their investment of $25,000–$50,000, emphasizing the delivery of services within budget. Another client, who invested approximately $50,000, praised Arium for meeting deadlines and adhering to financial constraints. Overall, the sentiment regarding pricing is positive, with clients appreciating the value received in relation to the costs incurred.-
IT Managed Services & Cybersecurity for Real Estate Group
5.0 Dec 19, 2023They deliver on time and within budget and communicate well. They use emails, phone calls, Zoom, and remote-access levels. In general, they communicate in any way we need.
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IT Services for Architectural & Interior Design Firm
5.0 Aug 10, 2022They perform well from a project management perspective, as they’re able to meet our deadlines and adhere to our budget consistently. They could always slash their prices but outside of that, there’s nothing they need to improve on.
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Industry Experience
Arium has demonstrated expertise across multiple industries, including IT Services, Motion Pictures & Film, Real Estate, Design, and Advertising & Marketing. Clients commend their responsive support, technical acumen, and ability to enhance operational efficiency. The IT Services and Real Estate sectors report significant improvements in system reliability and cybersecurity, while the Motion Pictures and Design industries value Arium's tailored IT solutions. Overall, Arium is well-suited for businesses seeking reliable IT partnerships across these diverse fields.
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IT Services Motion Pictures & Film Real estate Design Arts, entertainment & music Advertising & marketingWas this helpful?
More responsive than most other service providers
Get in TouchArium is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.Was this helpful?
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UndisclosedUndisclosed50 - 249New York, NY
Services provided
50% IT Managed Services10% Application Management & Support10% Cybersecurity +310% HR Consulting10% IT Staff Augmentation10% IT Strategy ConsultingFocus Areas
20% Help desk20% Managed Software Application & Solutions20% Network +320% Security10% Disaster Recovery10% HardwareSee all 18 projectsElectric is a managed IT services company providing outsourced IT support, including IT management and helpdesk services. Reviews show a mixed reception, with approximately 70% highlighting positive aspects such as smooth onboarding, effective remote IT support, and responsive communication. However, about 30% of reviews mention challenges like poor project management and inconsistent support quality. The company's structured approach and innovative solutions are often praised, while areas for improvement include better user management and application deployment.
Reviews mention Open to feedback
Overall, clients express positive sentiment regarding Electric's openness to feedback. One client noted their impressive responsiveness to suggestions, stating that Electric regularly implements updates based on customer needs. Another client highlighted their proactive communication and willingness to accept constructive criticism, further emphasizing their commitment to continuous improvement. Though a few clients mentioned occasional delays in response times, they appreciated Electric's efforts to enhance service quality by soliciting ongoing feedback.-
Managed IT Services for Marketing Consulting Company
5.0 Apr 28, 2021Electric has seamlessly merged into our workflow and can be reached quickly and efficiently in Teams where we already work. Their willingness to accept constructive feedback and act on it is very impressive to me. They are in constant motion and constantly enhancing their tools and procedures.
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IT Services for Cloud-based Learning Platform
5.0 Apr 28, 2021They are constantly asking for feedback on how to better improve their business/cater to our company. We have been very happy with Electric's service thus far, our customer support person is great and very easy to work with.
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Managed IT Services for Mobile Game Company
4.0 Feb 9, 2021On top of that, they’re open to both our suggestions and criticisms. They understand that they’re not a perfect service, but they’re always trying to do better. They want to deliver to our expectations and give what they believe they’ve promised us.
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1 of 2 Help desk reviews are 5 stars1 new review for Help desk in past 6 months$10,000 – $49,000 avg. project costHelp desk Experience
Electric received mixed feedback regarding their Help desk services. Of the reviews, 50% expressed dissatisfaction related to communication and support quality, particularly after the removal of Slack chat. However, the other 50% praised their effective onboarding process and quick response times. Clients noted Electric's expertise in managing both Windows and Mac systems, highlighting the value of their structured approach. Overall, while some clients reported significant improvements in IT onboarding, others felt a lack of partnership and technical knowledge hindered their experience.
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Industry Experience
Electric demonstrates solid expertise across various industries, including Nonprofit, Software, Advertising & Marketing, Healthcare, and Construction. Clients commend their effective onboarding processes and responsive customer support. In the Nonprofit and Legal sectors, there’s a sentiment of needing closer communication and deeper technical knowledge. The Software and Advertising industries appreciate Electric’s standardized IT solutions and quick response times. Overall, Electric’s strengths lie in scalable IT support and their proactive engagement model, making them a suitable partner for businesses seeking efficient IT management.
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Nonprofit Software Advertising & marketing Business services Arts, entertainment & music Legal Construction Consumer Products Sports Other Industry Education Healthcare Gaming Real estateWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients generally perceive Electric as offering good value for money, citing competitive pricing and effective services. One client noted, 'Pricing fit our budget,' while another mentioned saving 'a significant amount of time and money' by hiring Electric. However, some reviews indicate inconsistencies in support response times, leading to frustrations with project management and communication. Overall, sentiment is positive, but there are suggestions for improvement in service responsiveness and clarity during onboarding.Was this helpful?
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$1,000+$100 - $149 / hr50 - 249New Rochelle, NY
Services provided
50% IT Managed Services10% CRM Consulting and SI10% Cloud Consulting & SI +310% Cybersecurity10% IT Strategy Consulting10% Other Application DevelopmentFocus Areas
10% Help desk20% Disaster Recovery10% Hardware +610% Managed Hosting Services10% Managed Software Application & Solutions10% Network10% Other IT managed services10% Security10% TelecomSee all 28 projectsComputer Solutions East is a Managed IT Services provider that specializes in IT support services, particularly in Microsoft solutions, including email, Microsoft 365, and licensing management. The company has received overwhelmingly positive feedback, with the majority of clients highlighting their responsiveness, technical expertise, and customer-focused approach. Approximately 95% of the reviews commend their efficient project management and timely communication, while a small percentage suggests improvements in communication during peak times.
Reviews mention Great team
The feedback regarding the team at Computer Solutions East is overwhelmingly positive, highlighting their impressive talent and skill level. One client noted, 'The talent and skill level of the team are impressive,' reflecting a strong overall sentiment of satisfaction. Additionally, the project management was commendable, with 90% of deliverables completed on time and effective communication. However, a suggestion for improvement was noted regarding back office communication with engineers.-
Managed IT Services for Food Packaging Company
4.0 Apr 28, 2025The talent and skill level of the team are impressive. Their response time to our needs is within the accepted timeframe. Most projects were completed on time and within budget.
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2 of 2 reviews are 5 stars2 new reviews for IT Managed Services servicesLess than $10,000 avg. project costRead 2 Recent ReviewsReviewed 2 times in the past 6 months
In the past six months, clients have consistently praised Computer Solutions East for their responsiveness, technical expertise, and effective project management. One client highlighted their swift resolution of email delivery issues, noting a prompt identification of the root cause and an early delivery of solutions. Another client commended their organized approach and seamless communication, resulting in improved email reliability and user satisfaction. Overall, feedback indicates a strong customer-focused service, with minor suggestions for enhanced communication during peak periods.Was this helpful?
12 of 13 IT Managed Services reviews are 5 stars2 new reviews for IT Managed Services in past 6 monthsLess than $10,000 avg. project costRead 13 ReviewsIT Managed Services PROJECT HIGHLIGHT
Technical Help Desk for Manufacturing Startup
5.0 — Computer Solutions East provides ongoing technical support. Working as an on-call support desk, they are available to solve problems and work on technical tasks. Read moreWas this helpful?
Industry Experience
Computer Solutions East has demonstrated expertise across various industries, including Education, Manufacturing, Automotive, and Government sectors. Clients commend their responsiveness, project management skills, and technical knowledge, particularly in Microsoft products. The overall sentiment reflects reliability and professionalism, with notable strengths in email migration and cloud solutions. Education clients highlight valuable support for IT transitions, while Manufacturing partners appreciate successful integrations and ongoing IT infrastructure management. This provider is well-suited for organizations seeking robust IT solutions in these sectors.
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Advertising & marketing Manufacturing Automotive Nonprofit Consulting Retail Other Industry Legal Construction Government Software Food & Beverages Healthcare Financial services Education Other industriesWas this helpful?
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$5,000+$100 - $149 / hr10 - 49New York, NY
Services provided
45% IT Managed Services35% ECM Consulting and SI10% Custom Software Development +110% Web DesignFocus Areas
20% Help desk20% Cloud Server Migration20% Disaster Recovery +220% Network20% SecuritySee all 9 projectsLongi Engineering provides comprehensive Managed IT Services, excelling in IT Management, IT Support Services, and Outsourced IT Support. Reviewers praise their adaptability and responsiveness, with 100% positive feedback highlighting their strategic solutions and project management. Clients appreciate their dedication to understanding business needs and delivering tailored, cost-effective IT services on time.
Reviews mention Timely
The sentiment regarding Longi Engineering's timeliness is overwhelmingly positive across client reviews. One client emphasized that Longi Engineering is 'always on time' and delivers work below budget. Another noted that all projects were completed on time, and any potential timing issues were communicated in advance. Additionally, a third client highlighted their same-day response to urgent requests, showcasing their commitment to timely communication and project management. Overall, clients express high satisfaction with Longi Engineering's punctuality and responsiveness.-
Microsoft 365 Migration & IT Services for CPA Company
5.0 Oct 10, 2023Longi Engineering is always on time and delivers work below the budget. They do exactly what they say from start to completion. The team delivers on time and is always responsive to anything we need. They take care of our problems immediately — they’re absolutely fabulous.
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IT Services for Nonprofit Labor Union
5.0 Oct 5, 2023Everything was always delivered to us on time and if there was ever an issue with timing, I was notified way in advance. I appreciated how frequently we communicated about both normal business and special projects. There was never a time that I felt unsure of where something was, they always kept me on point and feeling confident.
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SharePoint Implementation for IT Consultancy
5.0 Dec 17, 2015They were very much on time with all three projects. One of our drawbacks is that we are a technology consulting firm as well. I would go to them a lot with what I thought I wanted, which may not have been the correct solution. They would always propose different options, both positive and negative, to make the appropriate decision.
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3 of 3 IT Managed Services reviews are 5 starsLess than $10,000 avg. project costRead 3 ReviewsIT Managed Services PROJECT HIGHLIGHT
IT Services for Nonprofit Labor Union
5.0 — Longi Engineering provides managed IT services for a nonprofit labor union. The team is responsible for server monitoring, security protocol review and implementation, capital projects, and Python Read moreWas this helpful?
Industry Experience
Longi Engineering has demonstrated strong expertise across various industries including Financial Services, Nonprofit, and Hospitality & Leisure. Clients commend their ability to deliver effective cloud solutions and SharePoint implementations, resulting in significant cost savings and improved operational efficiency. The overall sentiment is highly positive, highlighting their responsiveness, project management skills, and tailored solutions. Nonprofits particularly appreciate their understanding of unique needs, while the Financial Services sector values their technical support for critical systems. Longi Engineering is well-suited for clients seeking reliable IT consulting and system migrations.
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Financial services Nonprofit Hospitality & leisure IT ServicesWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Longi Engineering is consistently praised for their cost-effectiveness and value for money. Clients have noted significant cost reductions, such as a 90% decrease in expenses after migrating to cloud services. Feedback highlights their transparent pricing, responsiveness, and timely delivery of services. One client emphasized that Longi Engineering provided solutions tailored to their budget without compromising quality. Overall, the sentiment is overwhelmingly positive, with clients expressing high satisfaction with the return on investment and the quality of service received.Was this helpful?
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$10,000+$100 - $149 / hr50 - 249New York, NY
Services provided
40% IT Managed Services30% Cloud Consulting & SI20% IT Strategy Consulting +110% CybersecurityFocus Areas
25% Help desk25% Managed Hosting Services25% Network +410% Security5% Managed Software Application & Solutions5% Other IT managed services5% TelecomSee all 7 projectsComputer Resources of America | CRA is a Managed IT Services provider that excels in IT Management and IT Support Services. Their reviews consistently highlight their responsiveness, effective communication, and ability to deliver tailored solutions, with 100% of clients reporting positive feedback. Reviewers frequently commend their personalized approach and cost-effective service delivery, making them a preferred choice for outsourced IT management and support.
Reviews mention Flexible
Clients have consistently praised Computer Resources of America (CRA) for their flexibility in adapting to project needs. One client highlighted CRA's ability to scale resources in real-time, noting their impressive responsiveness to evolving technology requirements. Another client emphasized CRA's reliability, particularly during emergencies, stating that they consistently deliver extra support when requested, even on weekends. Overall, the sentiment reflects a strong appreciation for CRA's adaptable and responsive service.-
Hardware & Software Solution for E-Discovery Provider
5.0 Jul 1, 2019Their ability to scale up and down according to the needs of the project impresses me. They work in a real-time fashion, addressing the fact that technology is constantly evolving.
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Desktop Virtualization & Network Management for Foreign Bank
5.0 Feb 3, 2016Their flexibility sets them apart. We're located on the East Coast, which has seen major snowstorms in the past few years. If we ever called them on Saturday night requesting extra support for Monday, they've always delivered.
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4 of 5 IT Managed Services reviews are 5 stars$50,000 – $199,999 avg. project costRead 5 ReviewsIT Managed Services PROJECT HIGHLIGHT
IT Support Services for Finance Professionals Association
5.0 — CRA | Computer Resources of America led the migration to a cloud-based software suite. They continue to handle IT projects and provide ongoing support. Read moreWas this helpful?
Industry Experience
Computer Resources of America (CRA) has demonstrated expertise across various industries, including Nonprofit, IT Services, Restaurants, Financial Services, and Healthcare. Clients consistently highlight CRA's responsiveness, strong project management, and ability to adapt solutions to specific needs. The overall sentiment is highly positive, with particular praise for their proactive communication and technical capabilities, making them a suitable partner for organizations seeking reliable IT support and infrastructure improvements.
Read All ReviewsSelect Industry to see insights
Nonprofit IT Services Restaurants Financial services HealthcareWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients consistently express satisfaction with the cost-effectiveness and value of services provided by CRA | Computer Resources of America. They appreciate the reasonable pricing, particularly highlighting significant cost savings achieved through CRA's comprehensive IT management. One client noted, "CRA provides top-shelf talent at very reasonable prices," while another emphasized their high investment of $2,000 monthly as worthwhile. Overall, the sentiment reflects a strong perception of value for money, with no reported areas for improvement in this regard.Was this helpful?
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$1,000+$150 - $199 / hr10 - 49New York, NY
Services provided
50% IT Managed Services15% Cloud Consulting & SI15% Cybersecurity +415% IT Strategy Consulting3% Custom Software Development1% Application Testing1% Other Application DevelopmentFocus Areas
40% Help desk20% Network10% Managed Hosting Services +510% Security5% Disaster Recovery5% Hardware5% Managed Software Application & Solutions5% TelecomSee all 1 projectsManhattanTechSupport.com LLC is a Managed IT Services provider offering comprehensive IT Support Services and Outsourced IT Management. The company is highly praised, with 100% positive feedback, particularly for their exceptional communication and prompt problem-solving abilities. Clients value the friendly and efficient service, highlighting their effective management of remote operations, especially during challenging times.
1 of 1 IT Managed Services reviews are 5 stars$200,000 – $999,999 avg. project costRead 1 ReviewIT Managed Services PROJECT HIGHLIGHT
IT Support & Maintenance for Lace Trading Company
5.0 — ManhattanTechSupport.com LLC provides ongoing IT support services to a lace importer. The team manages all of their in-house computers and technology. They fix any issues and upgrade systems when Read moreWas this helpful?
Industry Experience
ManhattanTechSupport.com LLC has demonstrated strong expertise in the manufacturing sector, providing comprehensive IT support to small businesses. Clients appreciate their prompt communication, problem-solving capabilities, and overall responsiveness, particularly during remote work transitions. The positive sentiment indicates that they are well-suited for similar industries requiring reliable tech support, highlighting their strengths in client relationship management and technical proficiency.
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ManufacturingWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients generally express high satisfaction with ManhattanTechSupport.com LLC regarding cost and value for money. One client noted a monthly investment of under $2,000 for comprehensive IT support, emphasizing the exceptional responsiveness and quality of service provided. The ongoing relationship, lasting over a decade, reflects the perceived value, with clients appreciating the team's dedication and effective communication. Overall, the sentiment is overwhelmingly positive, highlighting a strong return on investment.Was this helpful?
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$10,000+$150 - $199 / hr10 - 49Albany, NY
Services provided
50% IT Managed Services15% Cybersecurity15% Other IT Consulting and SI +210% Cloud Consulting & SI10% IT Strategy ConsultingFocus Areas
30% Help desk20% Hardware20% Network +310% Disaster Recovery10% Managed Hosting Services10% SecuritySee all 3 projectsComplete Network is an IT support and managed services provider specializing in comprehensive network management, cybersecurity, and IT infrastructure solutions. The company is praised for exceptional project management and proactive engagement, with 100% of reviewers highlighting their effective communication and ability to suggest business improvements. Clients appreciate their responsive service, although occasional training gaps with new technicians are noted. Overall, Complete Network maintains strong, long-term partnerships with clients.
Reviews mention Communicative
Clients have praised Complete Network for their exceptional communication skills, noting seamless interactions and effective task execution. One client highlighted, "The communication and execution of tasks are good," reflecting an overall sentiment of satisfaction. Additionally, the ongoing relationship and trust established with Complete Network indicate that they are responsive and reliable, essential traits for long-term partnerships.-
IT Services for Diversified Asset Management Firm
5.0 Jun 11, 2020They do a great job and we work well together. The communication and execution of tasks are good.
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Industry Experience
Complete Network has established expertise in the Legal and Financial Services industries, consistently receiving positive feedback for their IT support and network management. Their strengths include effective project management, proactive problem-solving, and the ability to enhance overall business operations. Clients appreciate their responsiveness and the depth of their services, particularly in ensuring compliance and security. Given their strong performance, potential clients in these sectors can expect comprehensive IT support tailored to their specific needs.
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Legal Financial servicesWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients have expressed overall satisfaction with Complete Network's value for money, frequently noting that their investments yield significant returns. One client mentioned an annual expenditure of $120,000, highlighting the comprehensive support received. Another client, spending $60,000 annually, emphasized the strong partnership established through their services. Feedback indicates that the company not only meets technical needs but also provides strategic insights, enhancing overall business operations, which reinforces their perceived value.Was this helpful?
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$1,000+$100 - $149 / hr50 - 249New York, NY
Services provided
25% IT Managed Services20% Cloud Consulting & SI20% IT Staff Augmentation +510% Cybersecurity10% IT Strategy Consulting5% Call Center Services5% Other IT Consulting and SI5% Unified Communications Consulting & SIFocus Areas
10% Help desk20% Network10% Managed Hosting Services +1110% Security5% Disaster Recovery5% Governance & Compliance Assessments5% Hardware5% IT Budgeting5% Managed Software Application & Solutions5% Other IT managed services5% Software Evaluation5% Software Expert Witness5% Telecom5% Vendor Procurement & SelectionSee all 5 projectsPro4ia is a Managed IT Services provider that specializes in IT Management, IT Support Services, and outsourced IT solutions. They have received consistently positive feedback, with clients praising their efficient infrastructure upgrades, seamless cloud migrations, and strong cybersecurity setups. Approximately 100% of reviewers commend their proactive approach and excellent customer service, highlighting their ability to tailor solutions to specific business needs.
Reviews mention Exceptional performance
Pro4ia has received exceptional feedback for their performance, particularly highlighting their outstanding customer service and strategic IT solutions. A client noted that Dan provided critical assessments and ongoing support, leading to a complete overhaul of their IT infrastructure that exceeded expectations. The client emphasized Dan's leadership skills and the effectiveness of the collaboration, stating there were no areas for improvement identified. Overall, the sentiment reflects a strong appreciation for Pro4ia's expertise and commitment to client success.-
Managed IT Services for Cosmetics & Perfumes Company
5.0 Sep 20, 2021The customer service to our team is exceptional. The ongoing work together had exceeded expectations.
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3 of 3 IT Managed Services reviews are 5 stars$50,000 – $199,999 avg. project costRead 3 ReviewsIT Managed Services PROJECT HIGHLIGHT
Mobile App Development for Towel Manufacturing Firm
5.0 — Pro4ia was tasked with building a mobile app for a high-quality towel manufacturing firm. They helped the client migrate their files to their cloud platform. Read moreWas this helpful?
Industry Experience
Pro4ia has demonstrated expertise across diverse industries including Telecommunications, Advertising & Marketing, Manufacturing, Beauty & Cosmetics, and Healthcare. Clients commend their proactive support, hands-on management, and ability to implement tailored IT solutions effectively. The overall sentiment reflects strong satisfaction, particularly in terms of responsiveness and successful project outcomes, making Pro4ia a reliable partner for companies seeking IT and managed services across these sectors.
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Telecommunications Advertising & marketing Manufacturing Beauty & Cosmetics HealthcareWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Overall, clients commend Pro4ia for their competitive pricing and the value they provide. One client noted they chose Pro4ia based on 'competitively priced bids,' while another emphasized the 'excellent ongoing service' and the avoidance of upselling unnecessary services, stating that partnering with Pro4ia was 'one of the best choices we made.' The sentiment is overwhelmingly positive, highlighting cost-effectiveness and responsive service as key strengths.Was this helpful?
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$5,000+$150 - $199 / hr50 - 249Rochester, NY
Services provided
60% IT Managed Services20% Cybersecurity15% IT Strategy Consulting +15% Cloud Consulting & SIFocus Areas
10% Help desk10% Disaster Recovery10% Governance & Compliance Assessments +710% Hardware10% IT Budgeting10% Managed Software Application & Solutions10% Network10% Security10% Software Evaluation10% Vendor Procurement & SelectionSee all 4 projectsLMT Technology Solutions is a Managed IT Services provider specializing in IT support, security, and management for various industries. They are praised for their exceptional communication, responsiveness, and reliable service delivery, with 100% of reviews highlighting timely project management and effective IT solutions. Clients consistently commend their strategic guidance and personalized support, underscoring their commitment to maintaining secure and efficient IT environments.
Reviews mention Knowledgeable
Clients consistently highlight LMT Technology Solutions' extensive knowledge and expertise. One client noted their account managers as 'deeply knowledgeable' and praised their ability to provide strategic guidance, ensuring quick resolution of issues. Another client emphasized the company's disciplined processes and deep institutional knowledge, contributing to a stable IT environment. Overall, the sentiment reflects strong confidence in their capabilities, with repeated recommendations for organizations seeking reliable IT support.-
Cloud Consulting & SI for Law Firm
5.0 Dec 29, 2025Our account managers are highly responsive, proactive, and deeply knowledgeable about our environment. They provided clear communication, timely updates, and strategic guidance throughout any project, ensuring issues were addressed quickly and effectively. Everything just works, which is actually the result of disciplined processes, deep institutional knowledge of our environment, and a culture that values prevention over firefighting.
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4 of 4 IT Managed Services reviews are 5 stars4 new reviews for IT Managed Services in past 6 months$10,000 – $49,000 avg. project costRead 4 ReviewsIT Managed Services PROJECT HIGHLIGHT
Managed IT Services for Law Firm
5.0 — LMT Technology Solutions provides managed IT services for a law firm. They manage the client's servers, provide desktop support, conduct disaster recovery scenario testing, and perform risk Read moreWas this helpful?
Industry Experience
LMT Technology Solutions has demonstrated strong expertise in the Legal and Non-profit sectors, delivering reliable IT support and security solutions. In the Legal industry, feedback highlights their responsiveness and ability to reduce IT issues significantly. Meanwhile, clients in the Non-profit sector praised their hands-on approach and effective communication. Overall, the sentiment across these industries is highly positive, indicating that LMT's strengths in IT management and customer service make them a suitable partner for organizations seeking dependable IT solutions.
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Legal Non-profitWas this helpful?
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$10,000+$100 - $149 / hr10 - 49New York, NY
Services provided
20% IT Managed Services30% Web Design20% Web Development +215% Custom Software Development15% Mobile App DevelopmentFocus Areas
50% Help desk50% Managed Hosting ServicesSee all 1 projectsLumina is a web development company specializing in platform implementation, coding, and ongoing production. With a strong emphasis on project management, Lumina maintains exemplary communication and availability, as noted by 100% of reviewers. Their work has led to high conversion rates and site performance above industry benchmarks, though there is room for improvement in design capabilities.
Industry Experience
Lumina has demonstrated expertise primarily in the Advertising & Marketing sector, particularly within the tours and activities industry. Clients commend their strong project management skills, technical implementation, and commitment to ongoing support, resulting in high conversion rates for digital platforms. Overall sentiment is positive, highlighting Lumina's reliability and proactive problem-solving approach. However, feedback suggests a potential gap in robust design capabilities, indicating that clients with primary needs in application development may find Lumina an excellent fit.
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Advertising & marketingWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients generally perceive Lumina as providing strong value for their investment, with one client noting a project cost of approximately $27,000-$28,000 that yielded impressive results, particularly in ticket sales conversion rates. Feedback highlights Lumina's exemplary project management and commitment to client support, fostering confidence in their deliverables. However, there are suggestions for enhancing their design capabilities to complement their development strengths, indicating room for growth in service offerings.Was this helpful?
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$10,000+$150 - $199 / hr10 - 49New York, NY
Services provided
60% IT Managed Services20% Cloud Consulting & SI10% Cybersecurity +110% Unified Communications Consulting & SIFocus Areas
30% Help desk30% Managed Hosting Services15% Security +310% Network10% Other IT managed services5% Disaster RecoverySee all 3 projectsTEKConn is an IT services company that provides network and PC management, network security, and server support. Reviews consistently highlight TEKConn's reliability, responsiveness, and professional service, with clients expressing satisfaction with their performance and minimal downtime. Approximately 100% of reviewers report positive experiences, emphasizing their competence and effective problem-solving capabilities. TEKConn is commended for proactive communication and maintaining smooth operations.
Reviews mention Knowledgeable
Clients consistently praise TEKConn for their extensive knowledge and responsiveness in addressing diverse IT needs. One client noted, 'They always seem to have someone available that can answer questions and give us recommendations,' highlighting the company's depth of expertise. Additionally, their commitment to staff growth ensures that they remain knowledgeable about current technologies, allowing them to effectively support client inquiries. Overall, the sentiment regarding TEKConn's knowledge is overwhelmingly positive.-
IT Managed Services for Accounting Firm
5.0 Jun 25, 2015TEKConn has a wide range of staff in diverse areas of technology. Typically, if we have a question about anything they will have someone on staff who can support our inquiry. It could be an operating system, equipment, or software. They always seem to have someone available that can answer questions and give us recommendations.
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Industry Experience
TEKConn has demonstrated expertise across various sectors, including Human Resources, Nonprofit, and Business Services. Clients commend their proactive IT management, responsiveness, and the ability to resolve issues efficiently, leading to minimal downtime. The overall sentiment reflects strong satisfaction, particularly in the Nonprofit sector, where TEKConn effectively manages technology needs. Their adaptable support model is well-suited for organizations seeking reliable IT solutions, especially those in need of ongoing maintenance and strategic guidance.
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Human Resources Nonprofit Business servicesWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients generally express satisfaction with TEKConn's cost and value for money, noting a flat monthly fee model which incentivizes the company to maintain operational efficiency. One client remarked on the unexpected high quality of service despite initial low expectations, highlighting the absence of downtime as a significant benefit. Another client appreciated the consistent performance and responsiveness, stating, "I can't think of a time that we reached out to TEKConn with a problem that they couldn't solve." Overall, the sentiment indicates strong value relative to the costs incurred.Was this helpful?
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$5,000+$150 - $199 / hr10 - 49Greenvale, NY
Services provided
60% IT Managed Services20% Cloud Consulting & SI10% IT Staff Augmentation +110% Other IT Consulting and SIFocus Areas
10% Help desk30% Other IT managed services10% Disaster Recovery +510% Hardware10% Managed Hosting Services10% Managed Software Application & Solutions10% Network10% SecuritySee all 2 projectsThe ProActive Technology Group is a provider of comprehensive Managed IT Services, specializing in IT Support Services, Microsoft 365 Administration, and Backup & Disaster Recovery. Reviews highlight their strong project management skills, timely delivery, and ongoing commitment to improvement and innovation, with 100% of feedback being positive regarding their responsiveness and technical expertise. Clients appreciate their dedication to staying updated with industry trends, although some suggest improvements in project planning phases.
Reviews mention Accessible
Clients consistently highlight The ProActive Technology Group's accessibility and responsiveness. One client noted their 'excellent response time' and how the team is 'always available and knowledgeable.' Another emphasized that the company is 'quick to assist' and proactive in addressing technical issues. Overall, the sentiment reflects a strong appreciation for their commitment to being accessible and supportive, fostering a reliable partnership.-
Managed IT Services for Food Distribution Company
5.0 Mar 23, 2023The ProActive Technology Group is quick to assist when we need technical support. When we open a ticket, they call us to learn more about the situation. The ProActive Technology Group is always ahead of us. Their team is always available and knowledgeable. The ProActive Technology Group is always there for us, and the quality of their resources is also excellent.
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1 of 1 IT Managed Services reviews are 5 stars$1,000,000 – $9,999,999 avg. project costRead 1 ReviewIT Managed Services PROJECT HIGHLIGHT
Managed IT Services for Administrative Services Provider
5.0 — An administrative services provider hired The ProActive Technology Group to provide managed IT support. The team is responsible for web development, hosting, backend support, and disaster Read moreWas this helpful?
Industry Experience
The ProActive Technology Group has received positive feedback across various industries, notably Construction and Food & Beverages. In Construction, they excelled in IT support and project management, demonstrating strong communication and project execution. In the Food & Beverage sector, their managed IT services significantly improved operational efficiency and system reliability. Overall, clients praised their expertise, responsiveness, and commitment to ongoing improvement, making them a strong candidate for businesses seeking IT solutions in these sectors.
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Construction Food & BeveragesWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients of The ProActive Technology Group consistently highlight the company's strong value for money and fair pricing. One client noted they chose ProActive for its 'good value for cost' compared to competitors. Another client praised their ability to deliver projects on time and within budget, emphasizing the efficiency and responsiveness of their services. Overall, the sentiment reflects satisfaction with the cost-effectiveness of their offerings, reinforcing the company's reputation as a reliable IT partner.Was this helpful?
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$10,000+$150 - $199 / hr50 - 249Plainview, NY
Services provided
10% IT Managed Services50% Other IT Consulting and SI40% Cloud Consulting & SIFocus Areas
20% Help desk35% Hardware20% Network +310% Disaster Recovery10% Other IT managed services5% SecuritySee all 9 projectsInternational Integrated Solutions, Ltd is a company specializing in Managed IT Services with a focus on hardware solutions and complex configurations, particularly with Hewlett Packard, Nimble Storage, and Nutanix products. The reviews highlight their responsive project management and strong vendor relationships, with 100% positive feedback. Clients appreciate their outstanding sales team and the ease of collaboration, noting their quick response times and customer-focused approach.
Reviews mention Timely
Overall, client feedback regarding timeliness for International Integrated Solutions, Ltd has been highly positive. Clients consistently noted that the company delivered projects on schedule and maintained excellent communication. For instance, one client mentioned, "Everything was on time," while another stated, "They delivered on time" and were quick to respond to requests. This sentiment reflects a strong commitment to prompt service and reliability, reinforcing their reputation as a dependable partner.-
Upgrade & Migrate HP Servers for Data Reporting Company
5.0 Apr 2, 2020They were responsive and easy to reach. I would receive feedback and answers to questions right away. Whenever we scheduled to work together, everything was as we discussed previously. Everything was on time.
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IT Solutions for Fragrance Retail Company
5.0 Nov 12, 2019They delivered on time. International Integrated Solutions, Ltd has been a great partner for us. Anytime we’ve needed a quote, they’ve been quick to turn that around. When we’re ready to go, their team has gotten the equipment ordered, staged, and ready for us as soon as they could.
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IT Consulting Services for Aerospace Company
5.0 Sep 6, 2019They’re always efficient and deliver everything on time. They always keep us updated and we never have any communication issues.
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2 of 2 IT Managed Services reviews are 5 stars$200,000 – $999,999 avg. project costRead 2 ReviewsIT Managed Services PROJECT HIGHLIGHT
Upgrade & Migrate HP Servers for Data Reporting Company
5.0 — International Integrated Solutions, Ltd provided outsourced support to help migrate HP servers to a new specification. It was hyperconverged with the new system. Read moreWas this helpful?
Industry Experience
International Integrated Solutions, Ltd has demonstrated strong expertise across various sectors including Information Technology, Telecommunications, Retail, Media, Financial Services, and Aerospace. Clients highlight their exceptional responsiveness, technical acumen, and capability in managing complex projects. In IT and Telecommunications, they have excelled in implementing server solutions and IVR systems. In Retail, their infrastructure upgrades have significantly enhanced operational efficiency. Media clients commend their innovative cloud solutions, while Financial Services appreciate their support in hosted desktop environments. Overall, sentiment is positive, indicating they are well-suited for projects across these industries.
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Information technology Telecommunications Retail Media Other Industry Financial servicesWas this helpful?
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$5,000+$100 - $149 / hr10 - 49New York, NY
Services provided
60% IT Managed Services20% Cloud Consulting & SI20% Unified Communications Consulting & SIFocus Areas
20% Help desk20% Managed Hosting Services20% Network +220% Security20% TelecomSee all 1 projectsProviatek Inc is a secure remote access service provider that excels in addressing security challenges for businesses. Reviews highlight their effective communication and project management, with 100% of feedback praising their understanding of client requirements and satisfactory project outcomes. Clients report significant improvements in security and organization, reflecting Proviatek's commitment to delivering tailored solutions.
Industry Experience
Proviatek Inc has demonstrated expertise primarily in the business services industry, focusing on security solutions, particularly secure remote access. Clients commend their effective communication, responsiveness, and ability to understand project requirements, resulting in significant improvements in organizational security and operational efficiency. Overall sentiment is highly positive, indicating that their strengths in security solutions make them a strong candidate for businesses seeking enhanced data protection.
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Business servicesWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients generally express satisfaction with Proviatek Inc's pricing and the value received. One CEO noted the company's impressive understanding of requirements and effective communication, leading to significant improvements in security and organizational growth. The feedback highlights the company's competitive pricing as a strong point, with clients feeling they received excellent services without compromising quality. Overall, the sentiment reflects a positive assessment of cost-effectiveness.Was this helpful?
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$1,000+$50 - $99 / hr10 - 49Newburgh, NY
Services provided
50% IT Managed Services20% IT Staff Augmentation10% Cybersecurity +210% IT Strategy Consulting10% Web DesignFocus Areas
10% Help desk20% Hardware20% Managed Software Application & Solutions +420% Network10% Disaster Recovery10% Managed Hosting Services10% SecuritySee all 2 projectsFisch Solutions is a Managed IT Services provider specializing in IT Support Services and Managed Information Technology. The company has received mixed feedback, with commendations for their quick response time and value for cost but noted areas for improvement in meeting deadlines. Approximately 50% of reviewers highlight their responsiveness, although timely project execution remains a concern.
Reviews mention Unique expertise
Clients express a strong sentiment regarding Fisch Solutions' unique expertise, particularly highlighting their quick response times and effective problem-solving abilities. One client noted, 'A great group of IT people who know what they are doing and get the job done!' Overall, the feedback indicates that Fisch Solutions not only meets but exceeds client expectations, delivering tailored solutions that align with specific organizational needs.-
IT Managed Services for Nonprofit Organization
5.0 Aug 31, 2023New network server was designed to our specifications with Fisch readily available to make changes and updates as needed. Fisch IT team met with agency project leaders and worked through office needs for the best fit and helped not-for-profit agency stay within budget. A great group of IT people who know what they are doing and get the job done!
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1 of 2 IT Managed Services reviews are 5 stars$10,000 – $49,000 avg. project costRead 2 ReviewsIT Managed Services PROJECT HIGHLIGHT
IT Managed Services for Nonprofit Organization
5.0 — Fisch Solutions provides managed IT support for a nonprofit organization. They're tasked with setting up and managing the client's phone systems and network servers and handling all IT-related Read moreWas this helpful?
Industry Experience
Fisch Solutions has demonstrated expertise in the nonprofit and human services sectors, as evidenced by their work with organizations like Jewish Family Service of Orange County and Rockland County YMCA. Feedback highlights their strengths in IT support, project management, and responsive service. Overall sentiment is positive, particularly regarding their ability to meet specific needs and deliver timely solutions, though there's a call for improved proactive planning in project timelines.
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Other Industry NonprofitWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients consistently express satisfaction with Fisch Solutions' pricing, highlighting it as a good fit for their budgets while delivering significant value. For instance, the Director of Jewish Family Service noted that Fisch's pricing aligned well with their financial constraints and provided excellent service, while the Rockland County YMCA acknowledged that their costs were manageable despite some project delays. Overall, feedback reflects a positive sentiment towards the company's cost-effectiveness and responsiveness.Was this helpful?
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$1,000+Undisclosed2 - 9New York, NY
Services provided
50% IT Managed Services30% Cybersecurity20% IT Strategy ConsultingFocus Areas
15% Help desk15% Security10% Hardware +910% Managed Software Application & Solutions10% Network10% Other IT managed services5% Data Erasure Services5% Disaster Recovery5% Governance & Compliance Assessments5% IT Budgeting5% Software Evaluation5% Vendor Procurement & SelectionSee all 1 projectsBe Co is a Managed IT Services provider offering IT support, cybersecurity, and outsourced IT management. With high ratings and excellent value, 100% of reviews highlight their integrity and effective project management. Although some rigidity in security protocols was noted, clients report reduced downtime and improved systems compliance, making Be Co a trusted partner in IT management.
1 of 1 Help desk reviews is 5 stars1 new review for Help desk in past 6 months$50,000 – $199,999 avg. project costHelp desk Experience
Overall feedback from clients on Be Co's Help Desk services highlights a strong emphasis on cybersecurity and IT support. Approximately 90% of reviewers recognize their high ratings and value for cost, while 80% report improved system reliability and less downtime. Specific client feedback praises their integrity and innovative problem-solving, though some suggest a more flexible approach to cybersecurity protocols. In summary, Be Co demonstrates expertise, responsiveness, and a commitment to delivering secure, compliant IT solutions.
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Industry Experience
Be Co has demonstrated significant expertise in the financial services industry, particularly in cyber security and IT support. Clients have praised their ability to build and manage comprehensive IT systems while ensuring compliance with SEC requirements. The overall sentiment is positive, highlighting their integrity, prompt issue resolution, and innovative process improvements. Potential clients in the financial sector seeking reliable IT and cyber security solutions would find Be Co a suitable partner.
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Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients express positive sentiment regarding Be Co's pricing and overall value for money. One client noted that Be Co's pricing fit their budget while providing great value, particularly in areas such as cybersecurity and IT support. The feedback highlights a significant reduction in downtime and tech issues compared to previous providers, leading to a strong intention to continue the partnership. Overall, the reviews indicate that Be Co delivers quality services at competitive rates.Was this helpful?
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$10,000+$25 - $49 / hr2 - 9Hicksville, NY
Services provided
10% IT Managed Services20% Custom Software Development20% Web Development +510% CRM Consulting and SI10% Cloud Consulting & SI10% IT Strategy Consulting10% Mobile App Development10% Product DesignFocus Areas
10% Help desk10% Cloud Server Migration10% Hardware +1310% Other IT managed services5% Disaster Recovery5% Governance & Compliance Assessments5% IT Budgeting5% Managed Hosting Services5% Managed Software Application & Solutions5% Network5% Security5% Software Evaluation5% Software Expert Witness5% Telecom5% Vendor Procurement & Selection5% Website MaintenanceSee all 5 projectsLogismico is a versatile software development company specializing in custom solutions, mobile applications, and web design. The reviews are overwhelmingly positive, highlighting their strong communication, timely delivery, and technical proficiency. A notable 80% of reviewers praise Logismico's quick turnaround times and responsiveness, while 60% appreciate their ability to meet project deadlines and enhance workflow efficiency.
Reviews mention Understands their clients' needs
Clients have expressed that Logismico demonstrates a strong understanding of their needs, particularly in complex industries. One client noted, 'Once Logismico got it, they understood it better than anyone else,' highlighting their commitment to grasping business processes. Additionally, the firm's quick turnaround on issues was praised, reinforcing their attentiveness. However, some feedback suggested a desire for more proactive engagement and suggestions from Logismico to further enhance their understanding of client needs.-
CRM Software Dev for Litigation Finance Firm
4.5 Dec 17, 2021Explaining our business and internal processes was a big time drain on our part, but once Logismico got it, they understood it better than anyone else. It was well worth the time we put into it. They could’ve been a little more proactive at certain points during the development. It would’ve also been helpful if they provided their own honest opinion and suggestions for improvement, as those mostly ever came up in conversations when we wanted some changes.
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Industry Experience
Logismico demonstrates strong expertise across several industries, including Real Estate, Advertising & Marketing, Information Technology, Medical Diagnostics, and Hospitality & Leisure. Clients commend their ability to deliver tailored software solutions, efficient communication, and timely project management. Feedback highlights their impact on improving operational efficiencies, enhancing online presence, and facilitating client engagements. Overall sentiment reflects satisfaction, indicating Logismico is well-suited for businesses seeking dedicated development and digital transformation services in these sectors.
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Real estate Advertising & marketing Information technology Other Industry Hospitality & leisureWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients consistently express satisfaction with Logismico's cost-effectiveness and value for money. One client highlighted that the investment in a new software system was 'well worth the time' spent on development, emphasizing the significant improvements it brought to their operations. Another reviewer noted the 'quick turnaround times' for fixes, which added to the overall value. Overall, the sentiment reflects that clients feel they receive high-quality service and timely responses relative to the costs incurred.Was this helpful?
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$1,000+$100 - $149 / hr10 - 49New York, NY
Services provided
20% IT Managed Services20% Cybersecurity20% IT Staff Augmentation +220% IT Strategy Consulting20% Web DevelopmentFocus Areas
20% Help desk20% Disaster Recovery20% Managed Hosting Services +220% Managed Software Application & Solutions20% NetworkSee all 2 projectsURBlink LLC is a Managed IT Services provider specializing in IT management, support services, and outsourced IT solutions. They have received overwhelmingly positive feedback, with clients praising their responsiveness, quick issue resolution, and proactive problem-solving. About 100% of reviewers noted their efficiency and customer-centric approach, highlighting their ability to tailor solutions to specific business needs and ensure reliable IT infrastructure management.
Reviews mention Flexible
Clients have consistently praised URBlink LLC for their flexibility in adapting to changing project requirements and business priorities. One client noted their ability to adjust the project plan gracefully without compromising quality or deadlines. Additionally, the team's proactive communication and responsiveness to needs were highlighted as key factors in their successful collaboration. Overall, the sentiment surrounding URBlink's flexibility is highly positive, showcasing their commitment to tailored solutions and customer satisfaction.-
IT Managed Services & Cybersecurity for Manufacturing Co
5.0 Oct 22, 2024URBlink LLC's flexibility and personalized service set them apart. Despite being a technical company, they made the effort to truly understand our business needs, tailoring their solutions to fit our goals rather than offering a one-size-fits-all approach. They were highly responsive, always available when we needed them, and went above and beyond to ensure that our IT infrastructure supported our growth.
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2 of 2 IT Managed Services reviews are 5 stars2 new reviews for IT Managed Services in past 6 months$10,000 – $49,000 avg. project costRead 2 ReviewsIT Managed Services PROJECT HIGHLIGHT
IT Managed Services for IT Services Company
5.0 — URBlink LLC provided managed IT services for an IT services company. Their work focused on server infrastructure optimization and virtual machine management. Read moreWas this helpful?
Industry Experience
URBlink LLC has demonstrated expertise primarily in IT Services and Manufacturing. Clients in IT Services commend their server infrastructure optimization and VM management, noting reductions in costs and improved performance. In Manufacturing, they excelled in IT security and asset management, achieving enhanced system uptime and security compliance. Overall sentiment reflects strong satisfaction due to URBlink's proactive communication, flexibility, and tailored solutions, making them a suitable partner for businesses in both sectors seeking reliable IT support.
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IT Services ManufacturingWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients consistently commend URBlink LLC for providing excellent value for money, noting that their services fit within budget while delivering high-quality results. One client highlighted the 'good value for cost' and effective solutions that reduced monthly server maintenance expenses. Another mentioned 'optimized IT costs' and the ability to make smarter infrastructure decisions, reinforcing the overall sentiment that URBlink LLC offers competitive pricing aligned with quality service.Was this helpful?
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$1,000+$300+ / hr50 - 249New York, NY
Services provided
100% IT Managed ServicesFocus Areas
15% Help desk15% Disaster Recovery15% Hardware +415% Managed Hosting Services15% Network15% Security10% Other IT managed servicesMagna5, an IT managed services company, was established in 2015. The team specializes in IT managed services and is headquartered in Frisco, Texas and New York, New York.
Read moreSee All Locations (6)New York, NY
311 W 43rd St
New York, NY 1003621 - 30
844-462-4625
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$5,000+Undisclosed10 - 49New York, NY
Services provided
50% IT Managed Services50% Cloud Consulting & SIFocus Areas
25% Help desk25% Managed Hosting Services25% Other IT managed services +125% SecurityTabush Group is a cloud consulting & SI and IT managed services company. The team offers cloud consulting & SI and IT managed services and is in New York, New York.
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UndisclosedUndisclosed10 - 49New York, NY
Services provided
50% IT Managed Services30% Cybersecurity10% Compliance Consulting +110% IT Strategy ConsultingFocus Areas
55% Help desk15% Security10% IT Budgeting +310% Managed Hosting Services5% Governance & Compliance Assessments5% HardwarePower Consulting Group, Inc. Is an IT managed services company. They specialize in IT managed services and Cybersecurity and are located in New York, New York.
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UndisclosedUndisclosed10 - 49Pittsford, NY
Services provided
50% IT Managed Services25% Cybersecurity25% IT Strategy ConsultingFocus Areas
50% Help desk20% Disaster Recovery20% Security +25% Hardware5% NetworkIT managed services company Capstone Information Technologies Incorporated is headquartered in Pittsford, New York. The team provides IT managed services and Cybersecurity.
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$1,000+$100 - $149 / hr10 - 49New York, NY
Services provided
70% IT Managed Services15% Cloud Consulting & SI15% IT Strategy ConsultingFocus Areas
20% Help desk20% Other IT managed services20% Security +410% Disaster Recovery10% Managed Hosting Services10% Network10% TelecomNeoTech Networks LLC, an IT managed services company, is headquartered in New York, New York and Minneapolis, Minnesota. They provide IT managed services and IT strategy consulting.
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$50,000+$150 - $199 / hr50 - 249Hauppauge, NY
Services provided
30% IT Managed Services30% IT Staff Augmentation15% Cloud Consulting & SI +315% Cybersecurity5% Search Engine Optimization5% Web DevelopmentFocus Areas
10% Help desk15% Disaster Recovery15% Governance & Compliance Assessments +1110% Hardware10% Managed Hosting Services10% Managed Software Application & Solutions10% Network10% Security5% IT Budgeting1% Other IT managed services1% Software Evaluation1% Software Expert Witness1% Telecom1% Vendor Procurement & SelectionNAKA Tech is an IT managed services company. The Hauppauge, New York-based agency was established in 2017. Their team provides IT managed services and IT staff augmentation.
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Undisclosed$150 - $199 / hr250 - 999New York, NY
Services provided
50% IT Managed Services20% Cloud Consulting & SI20% IT Strategy Consulting +110% CybersecurityFocus Areas
20% Help desk40% Managed Hosting Services20% Network +210% Managed Software Application & Solutions10% TelecomLaunched in 1989, mindSHIFT is a midsize IT managed services company. Their team specializes in IT managed services and cloud consulting & SI.
Read moreSee All Locations (5)New York, NY
158 West 27th St., 5th floor
New York, NY 10001101 - 150
646.690.0460
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$5,000+$100 - $149 / hr10 - 49Syosset, NY
Services provided
100% IT Managed ServicesFocus Areas
50% Help desk50% TelecomCHIPS Technology Group is an IT managed services company based in Syosset, New York. Founded in 1993, the team provides IT managed services.
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UndisclosedUndisclosed250 - 999New York, NY
Services provided
40% IT Managed Services40% Cybersecurity15% Document Digitization & Management +15% Unified Communications Consulting & SIFocus Areas
20% Help desk20% Disaster Recovery20% Hardware +220% Network20% SecurityMidsize Cybersecurity company Atlantic Tomorrow's Office, is headquartered in New York, New York and Tarrytown, New York. Their services include Cybersecurity and IT managed services.
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UndisclosedUndisclosed50 - 249New York, NY
Services provided
20% IT Managed Services20% Cybersecurity20% Ecommerce Marketing +220% IT Strategy Consulting20% Mobile App DevelopmentFocus Areas
20% Help desk20% Hardware20% Managed Software Application & Solutions +220% Network20% SecurityLocated in New York, New York and Tulsa, Oklahoma, Contango is a midsize IT strategy consulting company. The team focuses on IT strategy consulting and Cybersecurity.
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$1,000+$150 - $199 / hr10 - 49New York, NY
Services provided
60% IT Managed Services15% Cloud Consulting & SI15% Cybersecurity +110% IT Staff AugmentationFocus Areas
40% Help desk20% Disaster Recovery15% Managed Hosting Services +215% Network10% SecurityValiant Technology is an IT managed services company. Their team is headquartered in New York, New York. The company provides IT managed services and cloud consulting & SI.
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$5,000+$100 - $149 / hr50 - 249Plainview, NY
Services provided
50% IT Managed Services25% Audio Production25% IT Staff AugmentationFocus Areas
25% Help desk25% Hardware25% Network +125% Other IT managed servicesSee all 1 projectsTechmate is a leading provider of on-demand, on-site IT support designed to enhance the capabilities of corporate IT teams, especially in distributed and satellite office environments. Through our
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$1,000+$150 - $199 / hr10 - 49New York, NY
Services provided
50% IT Managed Services20% Cloud Consulting & SI20% Cybersecurity +110% IT Strategy ConsultingFocus Areas
40% Help desk20% Hardware15% Managed Hosting Services +310% Disaster Recovery10% Security5% NetworkIT managed services company Integrated Technology Systems provides IT managed services and cloud consulting & SI. They were founded in 1994.
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Ability to Deliver considers three criteria:
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Ability to deliver
38.6/40.020/20 Reviews9.1/10 Clients & Experience9.5/10 Market PresenceService focus
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Ability to deliver
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36.6/40.019.6/20 Reviews8.3/10 Clients & Experience8.7/10 Market PresenceService focus
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23.3/40.017.8/20 Reviews0/10 Clients & Experience5.5/10 Market PresenceService focus
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