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Top Call Center Services & Voice Services in New Jersey

Ratings Updated: June 13, 2026

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7 Leaders 15 Contenders

104 Companies

Country: United States

State: New Jersey

List of the Top New Jersey Call Center Companies & Voice Services

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What are Featured Providers?
Top Customer Service

5.0 68 reviews
Premier Verified

$1,000+

Undisclosed

250 - 999

Serves New Jersey

Services provided

10% Call Center Services

55% Customer Service Outsourcing

15% Data Annotation Services +2 services

10% Back Office Outsourcing

10% Content Moderation Services

Top Customer Service is a Contact Center Services provider specializing in inbound call handling, Customer Support Services, and telephonic support across diverse industries. With a focus on professionalism and value, 100% of clients praise their agents' ability to manage inquiries efficiently and represent brands positively. Their well-organized project management and consistent service delivery have contributed to faster response times and improved customer satisfaction.

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Reviews mention Communicative
The sentiment regarding communication with Top Customer Service is overwhelmingly positive. Clients consistently praised their professionalism and ability to represent brands effectively. Feedback highlights clear and organized communication during project onboarding and ongoing support, with many noting the responsiveness of the team and their adherence to client guidelines. One client stated, "Their team communicated clearly and maintained consistent service quality," while another remarked on their "ability to handle inquiries accurately and efficiently." Overall, clients felt well-informed and supported throughout their engagements.

Customer Support Portal Dev & Design for Appliance Repair Co

5.0 Dec 6, 2025

Project management was very organized. Top Customer Service provided a clear timeline and milestone schedule, and each deliverable was delivered on or before the agreed deadlines. Weekly progress meetings helped keep things transparent. They were responsive and adaptive: whenever we requested minor changes (e.g., modifying workflow rules or updating UI labels), they addressed them quickly and incorporated feedback without difficulty. Top Customer Service's communication was clear and professional throughout.
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Customer Support Services for Renovation & Flooring Co

5.0 Dec 20, 2025

The team was well-organized and dependable. Communication was clear, tasks were handled on time, and they were quick to respond whenever we needed adjustments or had feedback. Working with them felt easy and stress-free.
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Customer Support for Home Renovation Company

5.0 Dec 22, 2025

Project management was very smooth and well organized. The team delivered everything on time and was always responsive to our needs. Communication was clear, and they were quick to address any questions or changes we requested.
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Customer Service Outsourcing for Towing Company

5.0 Dec 22, 2025

The team responded quickly and professionally to all of our needs. Communication was clear, and they were always ready to make adjustments based on our feedback. This level of communication was impressive and unique about the company.
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Call Center Services for Law Firm

5.0 Feb 7, 2026

Project management was smooth and reliable. Communication was clear, reports were provided when needed, and all services were delivered on time without issues.
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Average Project Cost Breakdown

$10,000 to $49,000 (18) $50,000 to $199,999 (11) $200,000 to $999,999 (6) $1,000,000 to $9,999,999 (1)

What Clients Have Said
Clients consistently praised Top Customer Service for its excellent value for money and competitive pricing. Feedback highlighted their ability to deliver high-quality support while remaining budget-friendly. For instance, one client noted, 'Good value for cost,' while another mentioned, 'Pricing fit our budget.' Overall, the sentiment across reviews indicates that clients felt they received substantial benefits from their investment, with improved response times and customer satisfaction justifying the costs incurred.
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More responsive than most other service providers

Top Customer Service is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.
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United States (18) Canada (13) France (1)

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Hugo Inc.

5.0 28 reviews
Verified

$1,000+

< $25 / hr

1,000 - 9,999

Serves New Jersey

Services provided

20% Call Center Services

25% Customer Service Outsourcing

15% Back Office Outsourcing +4 services

10% Content Moderation Services

10% Data Annotation Services

10% Finance & Accounting Outsourcing (FAO)

10% Sales Outsourcing

Hugo Inc. | Top CX Provider is a distinguished company specializing in Contact Center Services, offering comprehensive Customer Support Services across various channels such as email, chat, and phone. The client reviews highlight their adaptability and efficiency, with 100% positive feedback on their seamless integration and ability to enhance customer engagement capabilities, resulting in impressive metrics like a 99.8% accuracy in order processing and fulfillment.

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Reviews mention Accessible
The feedback regarding accessibility highlights Hugo's exceptional communication practices. Clients appreciated the availability of multiple channels, including Slack and email, which facilitated seamless coordination and timely updates. One client noted that the team was 'incredibly easy and fun to work with,' emphasizing their responsiveness and approachability. This overall sentiment reflects a strong commitment to maintaining open lines of communication, contributing positively to project collaboration and client satisfaction.

Customer Support for IT Company

5.0 Aug 24, 2023

Always available to connect via slack, email or chat. If we need to pick up the phone it’s never an issue. We have on-going calls as needed. The Hugo team is pretty flexible so it’s not hard to connect.
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3 of 3 Call Center Services reviews are 5 stars

$50,000 – $199,999 avg. project cost

Call Center Services PROJECT HIGHLIGHT

Back Office Outsourcing for E-Commerce Co
5.0 — Hugo provides back-office outsourcing for an e-commerce company. The team has handled the client's back-office tasks, managed communications and relationships with retailers' networks, and vetted Read more
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Average Project Cost Breakdown

$50,000 to $199,999 (7) $200,000 to $999,999 (6) $10,000 to $49,000 (2)

What Clients Have Said
Clients consistently commend the company for its exceptional value for money, highlighting that Hugo offers high-quality services at competitive rates. One client noted, 'Good value for cost,' while another emphasized their 'ability to scale services without compromising quality.' Many reviews reflect satisfaction with cost reductions and enhanced operational efficiency, with one client praising an '80% improvement in efficiency' compared to in-house hiring. Overall, the sentiment is overwhelmingly positive, indicating that clients perceive Hugo as a cost-effective partner.
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United States (9) Kenya (3) France (1) Netherlands (1) United Arab Emirates (1) England (1)

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Helpware CX

4.8 47 reviews
Premier Verified

$5,000+

< $25 / hr

1,000 - 9,999

Serves New Jersey

Services provided

20% Call Center Services

50% Customer Service Outsourcing

10% Back Office Outsourcing +2 services

10% Content Moderation Services

10% Data Annotation Services

Helpware CX is a professional provider of Contact Center Services, specializing in comprehensive Customer Support Services including Inbound and Outbound Call Handling, Phone Support, and Telephonic Support. The company has consistently received high ratings, with reviews highlighting their flexibility, seamless integration, and proactive management. Approximately 90% of reviews noted their impressive ability to customize services, adapt quickly, and maintain effective communication.

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0 of 1 reviews is 5 stars

Unknown avg. project cost

Reviewed 1 time in the past 6 months
In the last six months, client feedback for Helpware CX has been overwhelmingly positive. A telecommunications company noted their effective customer research, resulting in six new clients. The project's fast management and responsive communication were particularly praised. Clients appreciated the good value for cost, with no suggested areas for improvement. Overall, Helpware CX is recognized for their efficiency and impactful results.
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Average Project Cost Breakdown

$50,000 to $199,999 (12) $10,000 to $49,000 (10) Less than $10,000 (4) $200,000 to $999,999 (3) $1,000,000 to $9,999,999 (3) $10,000,000 + (1)

What Clients Have Said
Clients consistently highlight Helpware's exceptional value for money, noting their competitive pricing and high-quality service. One CEO remarked that Helpware provided 'good value for cost,' while another highlighted significant cost savings and improved quality. The responsiveness and adaptability of the team were frequently praised, with clients appreciating their ability to scale resources efficiently. Overall, Helpware is viewed favorably for delivering substantial results without compromising on quality, making them a reliable partner for various projects.
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More responsive than most other service providers

Helpware CX is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.
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United States (40) Canada (1) Georgia (1) Kenya (1) New Zealand (1)

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Select VoiceCom

4.8 9 reviews
Premier Verified

$5,000+

< $25 / hr

1,000 - 9,999

Serves New Jersey

Services provided

30% Call Center Services

30% Customer Service Outsourcing

10% Back Office Outsourcing +3 services

10% Finance & Accounting Outsourcing (FAO)

10% IT Staff Augmentation

10% Sales Outsourcing

Select VoiceCom is a provider of Contact Center Services, specializing in customer support, telephonic support, and telemarketing services. Reviews indicate a strong cultural fit with clients, highlighted by impressive communication and project management skills. Notably, Select VoiceCom achieved a 35% increase in customer satisfaction and a 25% boost in sales conversions. Positive feedback predominates, with no significant areas for improvement highlighted by clients.

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Reviews mention Communicative
Clients consistently commend Select VoiceCom for their exceptional communication skills. One client noted the team's responsiveness, stating they 'respond within 24 hours' and are 'open to suggestions, needs, or requests.' Another emphasized the 'open and honest feedback' that fosters a strong relationship. Overall, the sentiment reflects a high level of satisfaction with the company's communicative approach, highlighting their ability to honor commitments and adapt to client needs.

Call Center Services for Third-Party Management Company

4.5 Feb 6, 2025

Yes- their team has been amazing to work with. We are so grateful for the relationship we have built. We have open and honest feedback that goes both ways. SVC truly meets our needs from a culture prospective alone. I truly value the connection piece and the communication we are given.
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Recruitment Services for Financial Services Company

4.5 Oct 17, 2025

We have found SVC an extremely well organized and communicative team. They respond within 24 hours and have been very open to suggestions, needs, or requests to make the process work for everyone involved. We love their personalized approach, very easy to speak to, honor what they say they are going to do and are open minded to change.
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Industry Experience

Select VoiceCom exhibits strong capabilities across various industries, including Media, Business Services, Advertising & Marketing, Pharmaceuticals, Financial Services, and Legal. Clients commend their reliability, project management, and the ability to deliver measurable results, such as increased sales and improved customer service. Overall, feedback suggests a positive sentiment, particularly in the Financial Services and Legal sectors, where their attention to quality and client needs is highlighted as a key strength.
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Media Business services Advertising & marketing Pharmaceuticals Other industries Legal Financial services

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Average Project Cost Breakdown

$10,000 to $49,000 (2) $50,000 to $199,999 (2) $1,000,000 to $9,999,999 (2) $200,000 to $999,999 (1)

What Clients Have Said
Clients express a strong sentiment regarding Select VoiceCom's cost-effectiveness and value for money, often highlighting it as a key reason for their selection. One client noted it offered 'good value for cost,' and another mentioned the 'high ratings' and 'great culture fit' that justified their investment. Overall, feedback indicates that Select VoiceCom consistently delivers results that exceed expectations, making them a reliable partner for various business needs.
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United States (7) Australia (1)

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FreshLeads Technologies LLC

Not yet reviewed

Undisclosed

Undisclosed

2 - 9

South Brunswick Township, NJ

Services provided

10% API Development

10% Content Marketing

10% Email Marketing +7 services

10% Marketing Strategy

10% Mobile App Development

10% Pay Per Click

10% Sales Outsourcing

10% Search Engine Optimization

10% Social Media Marketing

10% Web Development

FreshLeads Technologies LLC, a Marketing Strategy company, was established in 2022. The company provides Marketing Strategy and Social Media Marketing, and is small.
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Virtually Centered Solutions LLC

Not yet reviewed

Undisclosed

Undisclosed

2 - 9

South Plainfield, NJ

Services provided

20% Back Office Outsourcing

20% Business Consulting

20% CRM Consulting and SI +4 services

10% Corporate Training & Coaching

10% Customer Service Outsourcing

10% Digital Strategy

10% Sales Outsourcing

Established in 2019, Virtually Centered Solutions LLC is a CRM consulting and SI company. The agency focuses on CRM consulting and SI and Business Consulting, and is small.
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What are Featured Providers?
six eleven global services

4.8 10 reviews
Verified

$1,000+

< $25 / hr

1,000 - 9,999

Serves New Jersey

Services provided

40% Call Center Services

30% Back Office Outsourcing

30% Customer Service Outsourcing

Six Eleven Global Services is a customer support services provider specializing in call handling and customer service operations. The company has garnered positive feedback, with reviewers highlighting their exceptional responsiveness and alignment with company values. A significant 100% of reviewers commend their swift one-hour response times and the cultural fit, without any noted areas for improvement.

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Reviews mention Open to feedback
Clients have expressed a positive sentiment regarding six eleven global services' openness to feedback, highlighting their strong listening skills and commitment to meeting client needs. One client noted, 'What six eleven does best is working very hard and listening to our directions very well.' However, there is room for improvement, as clients hope for more independent management from the team in the future. Overall, the willingness to adapt and respond to client instructions is appreciated.

Customer Service Outsourcing for Online Yoga Instructions Co

4.0 Feb 10, 2023

We have an open line of communication with six eleven via Slack and Zoom. Having daily communication allows us to ensure we’re executing and meeting our service-level agreements. What six eleven does best is working very hard and listening to our directions very well. We’re very clear and concise with our instructions. Still, we really appreciate how hard they work to meet our needs.
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Industry Experience

Six Eleven Global Services has demonstrated strengths in various industries, including Advertising & Marketing, Logistics & Supply Chain, Beauty & Cosmetics, Telecommunications, Consulting, and Wellness & Fitness. Clients praised their effective communication, high-quality service, and responsiveness. They excelled in providing customer support and managing projects with impressive accuracy, particularly in Logistics and Telecommunications where they ensured operational efficiency. Overall, they are a strong fit for companies seeking reliable outsourcing solutions in these sectors.
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Logistics & Supply Chain Advertising & marketing Beauty & Cosmetics Telecommunications Consulting Wellness & Fitness

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More responsive than most other service providers

six eleven global services is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.
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United States (6) Canada (1) Malaysia (1)

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A-SALES AB

4.8 68 reviews
Premier Verified

$1,000+

< $25 / hr

50 - 249

Serves New Jersey

Services provided

10% Call Center Services

80% Sales Outsourcing

10% Email Marketing

A-SALES AB specializes in outbound sales and lead generation, consistently delivering qualified B2B meetings across various industries. The company demonstrates exceptional project management and precision in targeting, with about 90% of reviewers highlighting their effectiveness in generating a predictable flow of qualified meetings. Clients commend their ability to tailor messaging to niche markets, with nearly 100% satisfaction in their commitment and execution.

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3 of 3 reviews are 5 stars

Less than $10,000 avg. project cost

Reviewed 3 times in the past 6 months
In the past six months, clients have praised A-SALES AB for their effective appointment-setting services and lead generation capabilities. One client noted a 300% increase in appointment generation, while another highlighted over 30 qualified calls booked, reflecting significant improvements in outreach effectiveness. Clients appreciate the team's responsiveness and commitment to quality, although some have suggested smoother communication processes could enhance project management. Overall, sentiment remains highly positive, with no major areas for improvement identified.
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Industry Experience

A-SALES AB has demonstrated expertise across various industries, including Information Technology, Business Services, Advertising & Marketing, and Healthcare. Feedback highlights their strengths in lead generation, appointment setting, and market penetration strategies. Clients across sectors report significant improvements in qualified meetings and pipeline growth. Overall, sentiment is positive, particularly within IT and Business Services, where their tailored approaches and responsive project management have been notably effective.
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Select Industry to see insights

Construction Consumer Products Government Manufacturing Financial services Education Healthcare Software Supply Chain, Logistics, and Transport Human Resources Advertising & marketing IT Services Consulting Business services Information technology

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Average Project Cost Breakdown

Less than $10,000 (20) $10,000 to $49,000 (14)

What Clients Have Said
Clients consistently perceive A-SALES AB as offering excellent value for money, with many noting their competitive pricing and effective results. One client highlighted that they chose A-SALES due to their 'good value for cost' and 'high ratings'. Another mentioned they received '21 meetings with furniture manufacturers' after investing less than $10,000. Overall, the sentiment is positive, with clients appreciating the return on investment and quality of leads generated.
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United States (15) Sweden (10) Norway (7) India (4) England (3) Finland (2) Canada (1) Germany (1) France (1) Japan (1) Netherlands (1) Australia (1) Philippines (1) Poland (1) Singapore (1) Belgium (1) United Arab Emirates (1) Armenia (1) Austria (1)

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MOV Management Ltd.

Not yet reviewed

Undisclosed

Undisclosed

10 - 49

Jersey City, NJ

Services provided

10% Content Marketing

10% Event Management

10% Graphic Design +7 services

10% Marketing Strategy

10% Pay Per Click

10% Product Design

10% Sales Outsourcing

10% Social Media Marketing

10% Video Production

10% Web Design

MOV Management Ltd. Is a Marketing Strategy company. The team offers Marketing Strategy and Social Media Marketing, and the company is based in Agia Varvara, Cyprus and Jersey City, New Jersey.
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Jersey City, NJ

2500 Plaza 5, 25th Floor, Harborside, Financial Center,
Jersey City, NJ 07302

+1 201 484 7200

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BuzzBoard

Not yet reviewed

Undisclosed

Undisclosed

50 - 249

Lyndhurst, NJ

Services provided

20% CRM Consulting and SI

20% Generative AI

20% Sales Outsourcing +4 services

10% BI & Big Data Consulting & SI

10% Business Consulting

10% Marketing Strategy

10% Search Engine Optimization

BuzzBoard is a CRM consulting and SI company. The team is in San Francisco, California and Lyndhurst, New Jersey, and their services include CRM consulting and SI and Sales Outsourcing.
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Lyndhurst, NJ

1050 Wall Street West, Suite 630
Lyndhurst, NJ 07071

(201) 355-0066

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Ability to deliver

Focus

Proven

Market Leaders

Emerging

Niche

Clutch Leaders Matrix

Rollover to see company insights or click a company below for more details.

1 SalesRoads

2 DialAmerica

3 Anserve Inc.

4 LawyerLine™

5 Caret

6 Express Virtual Assistant

7 TMP Direct

A Clutch Leaders Matrix provides a broad view of the top-performing companies in a particular service or location. Each company featured in a Leaders Matrix is evaluated based on Focus and Ability to Deliver. The size of each circle indicates that company’s size.

By using verified reviews, focused service details, and real project data, the Leaders Matrix highlights companies that consistently deliver and stand out from the rest. Each company’s position is based on how well they focus on a service area and how consistently they deliver results, helping you make informed, confident decisions. Learn More

Focus (x-axis)

Focus accounts for a company’s specialization within a certain service.

Ability to Deliver (y-axis)

Ability to Deliver considers three criteria:

Client feedback and reviews
Work experience and previous projects
Market presence and reputation in the industry

List of the Top 7 New Jersey Call Center Companies & Voice Services

SalesRoads

$5,000+

Undisclosed

50 - 249

Haddonfield, NJ

Ability to deliver

37/40.0

17.4/20 Reviews

10/10 Clients & Experience

9.6/10 Market Presence

Service focus

10% Call Center Services

80% Sales Outsourcing

10% Other

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DialAmerica

$5,000+

Undisclosed

1,000 - 9,999

Mahwah, NJ

Ability to deliver

30.6/40.0

14.6/20 Reviews

7.3/10 Clients & Experience

8.7/10 Market Presence

Service focus

50% Call Center Services

10% Sales Outsourcing

40% Other

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Anserve Inc.

Undisclosed

Undisclosed

50 - 249

Butler, NJ

Ability to deliver

29.3/40.0

16.2/20 Reviews

5.7/10 Clients & Experience

7.4/10 Market Presence

Service focus

90% Call Center Services

10% Other

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LawyerLine™

Undisclosed

< $25 / hr

250 - 999

Bernards, NJ

Ability to deliver

28.4/40.0

16/20 Reviews

7.4/10 Clients & Experience

5/10 Market Presence

Service focus

75% Call Center Services

5% Sales Outsourcing

20% Other

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Caret

Undisclosed

Undisclosed

10 - 49

Phillipsburg, NJ

Ability to deliver

30.8/40.0

16.2/20 Reviews

10/10 Clients & Experience

4.6/10 Market Presence

Service focus

25% Sales Outsourcing

75% Other

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Express Virtual Assistant

$1,000+

< $25 / hr

250 - 999

Princeton, NJ

Ability to deliver

23.7/40.0

18.4/20 Reviews

0/10 Clients & Experience

5.3/10 Market Presence

Service focus

50% Call Center Services

50% Other

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TMP Direct

$10,000+

$50 - $99 / hr

10,000+

Mount Olive, NJ

Ability to deliver

23.8/40.0

16.2/20 Reviews

2.3/10 Clients & Experience

5.3/10 Market Presence

Service focus

10% Sales Outsourcing

90% Other

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Commence Corporation

$1,000+

Undisclosed

10 - 49

Eatontown, NJ

Ability to deliver

5.7/40.0

0/20 Reviews

0/10 Clients & Experience

5.7/10 Market Presence

Service focus

60% Sales Outsourcing

40% Other

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Stafford Communications Group

$1,000+

Undisclosed

50 - 249

New Providence, NJ

Ability to deliver

8.9/40.0

0/20 Reviews

3.6/10 Clients & Experience

5.3/10 Market Presence

Service focus

20% Call Center Services

11% Sales Outsourcing

69% Other

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SIMETRIX SOLUTIONS

$25,000+

Undisclosed

50 - 249

Fair Lawn, NJ

Ability to deliver

6/40.0

0/20 Reviews

0/10 Clients & Experience

6/10 Market Presence

Service focus

45% Call Center Services

55% Other

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Millennium Medical Billing

$5,000+

$50 - $99 / hr

50 - 249

Montvale, NJ

Ability to deliver

4.9/40.0

0/20 Reviews

0/10 Clients & Experience

4.9/10 Market Presence

Service focus

50% Call Center Services

10% Sales Outsourcing

40% Other

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Dulcy

$1,000+

Undisclosed

2 - 9

Keyport, NJ

Ability to deliver

4.9/40.0

0/20 Reviews

0/10 Clients & Experience

4.9/10 Market Presence

Service focus

50% Sales Outsourcing

50% Other

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MSA Outsourcing Solutions LLC

Undisclosed

< $25 / hr

50 - 249

Jackson Township, NJ

Ability to deliver

4.6/40.0

0/20 Reviews

0/10 Clients & Experience

4.6/10 Market Presence

Service focus

25% Call Center Services

10% Sales Outsourcing

65% Other

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Staffingly Inc

$1,000+

$25 - $49 / hr

50 - 249

Piscataway, NJ

Ability to deliver

5.3/40.0

0/20 Reviews

0/10 Clients & Experience

5.3/10 Market Presence

Service focus

30% Call Center Services

70% Other

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VirtualCare Assistants

$1,000+

< $25 / hr

50 - 249

Hamilton Township, NJ

Ability to deliver

5.5/40.0

0/20 Reviews

0/10 Clients & Experience

5.5/10 Market Presence

Service focus

25% Call Center Services

75% Other

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Smyyth

$1,000+

< $25 / hr

50 - 249

South Plainfield, NJ

Ability to deliver

0/40.0

0/20 Reviews

0/10 Clients & Experience

0/10 Market Presence

Service focus

50% Call Center Services

50% Other

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Enablx

Undisclosed

Undisclosed

50 - 249

Randolph, NJ

Ability to deliver

0/40.0

0/20 Reviews

0/10 Clients & Experience

0/10 Market Presence

Service focus

50% Call Center Services

50% Other

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(v)WeCare Technology

Undisclosed

Undisclosed

250 - 999

Cherry Hill, NJ

Ability to deliver

0/40.0

0/20 Reviews

0/10 Clients & Experience

0/10 Market Presence

Service focus

50% Call Center Services

10% Sales Outsourcing

40% Other

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Affordable Locksmith Services

Undisclosed

Undisclosed

10 - 49

Bloomfield, NJ

Ability to deliver

5.2/40.0

0/20 Reviews

0/10 Clients & Experience

5.2/10 Market Presence

Service focus

25% Sales Outsourcing

75% Other

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Lock Locksmith Services

Undisclosed

Undisclosed

10 - 49

Pequannock Township, NJ

Ability to deliver

5.2/40.0

0/20 Reviews

0/10 Clients & Experience

5.2/10 Market Presence

Service focus

25% Sales Outsourcing

75% Other

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Amber Locksmith Store

Undisclosed

Undisclosed

10 - 49

Newark, NJ

Ability to deliver

5.2/40.0

0/20 Reviews

0/10 Clients & Experience

5.2/10 Market Presence

Service focus

25% Sales Outsourcing

75% Other

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Expert Locksmith Services

Undisclosed

Undisclosed

10 - 49

Jersey City, NJ

Ability to deliver

5.2/40.0

0/20 Reviews

0/10 Clients & Experience

5.2/10 Market Presence

Service focus

25% Sales Outsourcing

75% Other

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