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Top Call Center Services & Voice Services in Illinois

Ratings Updated: February 3, 2026
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8 Leaders 15 Contenders

114 Companies

Country: United States
State: Illinois

List of the Top Illinois Call Center Companies & Voice Services

  • Featured

    What are Featured Providers?

    SalesRoads Logotype

    SalesRoads

    4.9 65 reviews
    Premier Verified
    $5,000+
    Undisclosed
    50 - 249
    Serves Illinois

    Services provided

    10% Call Center Services
    80% Sales Outsourcing
    10% Email Marketing

    SalesRoads is a leading provider of Contact Center Services, specializing in outbound call center and telemarketing services. The company consistently receives positive feedback, with 100% of reviewers highlighting their efficient project management and results-driven approach. Approximately 86% of clients praise their ability to enhance lead generation and surpass sales goals, demonstrating their commitment to client success and strategic execution.

    See all 65 projects

    Reviews mention Transparent

    The sentiment regarding transparency is overwhelmingly positive across client reviews. Clients commend SalesRoads and VSA for their clear communication and reporting practices. A client noted that SalesRoads is 'very transparent in their reporting' and ensures daily value. Similarly, VSA's approach is characterized by 'outstanding communication' and a 'weekly dashboard' that provides clarity on results. Overall, clients appreciate the collaborative relationship and the transparency in processes, enhancing their trust and satisfaction with both companies.
    • Outbound Calls Services for Concierge Medicine Co
      5.0 Nov 6, 2023

      Kasey is our main point of contact and has been a pleasure to work with. They’re very transparent in their reporting and a true partner in working with our organization. They ensure we see the value daily.

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    • Inside Sales Telemarketing for Software Manufacturer
      5.0 May 22, 2019

      They communicate frequently so that we can make adjustments to campaigns as needed. We have a weekly call with the client services manager. If we're not getting the results that we want, they’ll advise us to consider a new campaign. If we’re exceeding our objectives, they’ll encourage us to run that campaign longer. Those adjustments are crucial to the success of our relationship. Not all campaigns are successful, but we can trust VSA, Inc. to let us know what resources should be put on which campaign.

      Read Full Review
    • Voice Services for Experience & Design Creation Company
      5.0 Mar 9, 2021

      Additionally, we hold a weekly Zoom call for 30 minutes where we voice any concerns and ask questions. We talk about upcoming appointments and appointments that have passed. The level of communication has been outstanding and over the top. It’s more than we could’ve ever imagined in terms of transparency, clarity, and precision. VSA is among the best I’ve ever worked with before with a subcontractor or professional service provider.

      Read Full Review
    Read All Reviews
    0 of 1 reviews is 5 stars
    Unknown avg. project cost

    Reviewed 1 time in the past 6 months

    Recent reviews of SalesRoads reflect a positive overall sentiment, highlighting their effectiveness in building sales pipelines. Clients appreciate the responsiveness and timely delivery of services, with one user noting an average of four meetings per week with qualified leads. However, there is a suggestion for improvement regarding the team's assertiveness in providing expert opinions. Overall, SalesRoads is viewed as a reliable partner in sales development.
    Read 1 Recent Review
    28 of 38 Call Center Services reviews are 5 stars
    $50,000 – $199,999 avg. project cost

    Call Center Services PROJECT HIGHLIGHT

    Market Research & Call Center Services for Home Appraisal Co

    4.0 — SalesRoads provides market research and call center services for a home appraisal company. The team helps the client find agents, increase awareness, and do market research surveys for the client's Read more
    Read 38 Reviews

    Industry Experience

    SalesRoads has demonstrated expertise across various industries, including Software, Manufacturing, Financial Services, Healthcare, and Education. Client feedback consistently highlights their strong communication, adaptability, and ability to generate high-quality leads and appointments. Overall sentiment is highly positive, particularly in Software and Financial Services, where they effectively enhanced sales pipelines and lead generation. Their collaborative approach and focus on understanding client needs make them a valuable partner for companies seeking robust outbound sales support.

    Read All Reviews

    Select Industry to see insights

    Software Manufacturing Real estate Financial services Design Healthcare Business services Nonprofit IT Services Engineering Human Resources Consumer Products Other Industry Education Retail Legal Advertising & marketing Information technology
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    Hugo Inc. Logotype

    Hugo Inc.

    5.0 28 reviews
    Premier Verified
    $1,000+
    < $25 / hr
    1,000 - 9,999
    Serves Illinois

    Services provided

    20% Call Center Services
    25% Customer Service Outsourcing
    15% Back Office Outsourcing +4 services
    10% Content Moderation Services
    10% Data Annotation Services
    10% Finance & Accounting Outsourcing (FAO)
    10% Sales Outsourcing

    Hugo Inc. | Top CX Provider is a distinguished company specializing in Contact Center Services, offering comprehensive Customer Support Services across various channels such as email, chat, and phone. The client reviews highlight their adaptability and efficiency, with 100% positive feedback on their seamless integration and ability to enhance customer engagement capabilities, resulting in impressive metrics like a 99.8% accuracy in order processing and fulfillment.

    See all 28 projects

    Reviews mention Experienced

    The client expressed high satisfaction with Hugo's experienced team, highlighting their meticulous attention to detail and the expertise of their sourcing agents. They noted significant improvements, including a 50% reduction in customer support tickets and the successful scaling of their affiliate program to over 800 ambassadors. Timely delivery and proactive communication through various channels were also praised, reinforcing the positive sentiment regarding Hugo's overall project management and effectiveness.
    • Content Mktg & Call Center Services for Cashback Gaming Co
      5.0 Aug 23, 2023

      Hugo impressed us with: Quality and Detail: Their work reflected meticulous attention to detail, consistently delivering excellent outcomes. Experienced Agents: Sourcing agents are seasoned professionals, contributing to campaign success. Dynamic Scalability: Hugo's flexible agent allocation adapts to campaign needs, optimizing efficiency and cost-effectiveness.

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    3 of 3 Call Center Services reviews are 5 stars
    $50,000 – $199,999 avg. project cost

    Call Center Services PROJECT HIGHLIGHT

    Back Office Outsourcing for E-Commerce Co

    5.0 — Hugo provides back-office outsourcing for an e-commerce company. The team has handled the client's back-office tasks, managed communications and relationships with retailers' networks, and vetted Read more
    Read 3 Reviews

    Industry Experience

    Hugo Inc. has garnered positive feedback across multiple industries, including Financial Services, eCommerce, Automotive, Software, Environmental Services, Advertising & Marketing, Information Technology, and Gaming. Their expertise in customer support, operational efficiency, and content management has consistently been highlighted as a strength. Clients noted significant improvements in response times, customer satisfaction, and overall efficiency. Hugo's ability to adapt to various industry needs, coupled with their commitment to high-quality service, positions them as a valuable partner for businesses seeking to enhance their operations.

    Read All Reviews

    Select Industry to see insights

    Financial services eCommerce Automotive Food & Beverages Software Information technology Environmental Services Advertising & marketing Gaming Media

    Average Project Cost Breakdown

    $50,000 to $199,999 (7) $200,000 to $999,999 (6) $10,000 to $49,000 (2)

    What Clients Have Said

    Clients consistently commend the company for its exceptional value for money, highlighting that Hugo offers high-quality services at competitive rates. One client noted, 'Good value for cost,' while another emphasized their 'ability to scale services without compromising quality.' Many reviews reflect satisfaction with cost reductions and enhanced operational efficiency, with one client praising an '80% improvement in efficiency' compared to in-house hiring. Overall, the sentiment is overwhelmingly positive, indicating that clients perceive Hugo as a cost-effective partner.
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    Helpware CX Logotype

    Helpware CX

    4.8 46 reviews
    Premier Verified
    $5,000+
    < $25 / hr
    1,000 - 9,999
    Serves Illinois

    Services provided

    20% Call Center Services
    60% Customer Service Outsourcing
    20% Back Office Outsourcing

    Helpware is a specialized provider of customer care services, offering expertise in both inbound and outbound call center operations. The company consistently receives high praise for its ability to customize solutions, leading to seamless integration with clients' needs. Approximately 80% of reviewers highlight Helpware's proactive approach and strong project management skills, while 90% emphasize its cultural and operational alignment with client goals, reflecting an overall positive reception.

    See all 46 projects

    Reviews mention Accessible

    Clients have expressed high satisfaction with Helpware's accessibility and responsiveness. One reviewer noted that the team was 'proactive and super helpful' in addressing support tickets, and they praised the effective onboarding process that facilitated clear communication. Overall, the sentiment reflects a strong appreciation for Helpware's commitment to being available and supportive, with no significant areas for improvement identified in the initial experiences.
    • Call Center Services for E-Learning Software Company
      5.0 Aug 29, 2020

      The team quickly learned the system, built a solid support ticket plan, and was proactive and super helpful how they answered tickets and made themselves available. Very effective. Very well planned onboarding plan and sessions designed to clearly communicate and get everyone on the same page.

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    Industry Experience

    Helpware has demonstrated strong capabilities across various industries including Information Technology, Healthcare, Software, eCommerce, Consumer Products, and Financial Services. Clients commend their expertise in providing scalable customer support, technical troubleshooting, and marketing services. The overall sentiment reflects high satisfaction with their responsive communication, adaptability, and the quality of work. Industries like Healthcare and IT Services highlight significant improvements in operational efficiency and customer satisfaction, marking Helpware as a suitable partner for organizations seeking reliable and high-quality outsourcing solutions.

    Read All Reviews

    Select Industry to see insights

    Information technology Arts, entertainment & music Healthcare Software eCommerce Consumer Products Education IT Services Food & Beverages Nonprofit Media Advertising & marketing Business services Financial services Retail Other Industry Automotive

    Average Project Cost Breakdown

    $50,000 to $199,999 (12) $10,000 to $49,000 (10) Less than $10,000 (4) $200,000 to $999,999 (3) $1,000,000 to $9,999,999 (3) $10,000,000 + (1)

    What Clients Have Said

    Helpware is consistently praised for delivering strong value for money, with clients noting that their pricing aligns well with the quality of service provided. For instance, a customer support manager highlighted that Helpware's pricing fit their budget while offering great value, leading to improved customer satisfaction scores. Another client mentioned their investment of $18,000 monthly for six employees, emphasizing the cost-effectiveness and successful outcomes achieved. Overall, clients feel that Helpware offers exceptional service relative to the costs incurred.
    Read All Reviews

    More responsive than most other service providers

    Helpware CX is very responsive

    They are a great candidate to start a conversation with. Send them a short message or project inquiry.
    Get in Touch
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    Select VoiceCom Logotype

    Select VoiceCom

    4.8 9 reviews
    Premier Verified
    $5,000+
    < $25 / hr
    1,000 - 9,999
    Serves Illinois

    Services provided

    30% Call Center Services
    30% Customer Service Outsourcing
    10% Back Office Outsourcing +3 services
    10% Finance & Accounting Outsourcing (FAO)
    10% IT Staff Augmentation
    10% Sales Outsourcing

    Select VoiceCom is a provider of Contact Center Services, specializing in customer support, telephonic support, and telemarketing services. Reviews indicate a strong cultural fit with clients, highlighted by impressive communication and project management skills. Notably, Select VoiceCom achieved a 35% increase in customer satisfaction and a 25% boost in sales conversions. Positive feedback predominates, with no significant areas for improvement highlighted by clients.

    See all 9 projects
    2 of 4 Call Center Services reviews are 5 stars
    $200,000 – $999,999 avg. project cost

    Call Center Services PROJECT HIGHLIGHT

    Call Center Services for Third-Party Management Company

    4.5 — Select VoiceCom provides call center services for a third-party management company. The team handles customer calls and supports the client's internal call center. Read more
    Read 4 Reviews

    Industry Experience

    Select VoiceCom exhibits strong capabilities across various industries, including Media, Business Services, Advertising & Marketing, Pharmaceuticals, Financial Services, and Legal. Clients commend their reliability, project management, and the ability to deliver measurable results, such as increased sales and improved customer service. Overall, feedback suggests a positive sentiment, particularly in the Financial Services and Legal sectors, where their attention to quality and client needs is highlighted as a key strength.

    Read All Reviews

    Select Industry to see insights

    Media Business services Advertising & marketing Pharmaceuticals Other industries Legal Financial services

    More responsive than most other service providers

    Select VoiceCom is very responsive

    They are a great candidate to start a conversation with. Send them a short message or project inquiry.
    Get in Touch

    View projects from:

    United States (7) Australia (1)
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  • Pradica Logotype

    Not yet reviewed

    Undisclosed
    Undisclosed
    10 - 49
    Oak Brook, IL

    Services provided

    30% Conversion Optimization
    30% Corporate Photography
    30% Search Engine Optimization +1 service
    10% Sales Outsourcing

    Founded in 2005, Pradica is a Conversion Optimization company. The small team focuses on Conversion Optimization and Search Engine Optimization.

    Read more
    View Profile
  • Breaking Blue Logotype

    Not yet reviewed

    $10,000+
    $150 - $199 / hr
    50 - 249
    Chicago, IL

    Services provided

    20% Call Center Services
    20% Branding
    20% Digital Strategy +2 services
    20% Search Engine Optimization
    20% Web Design

    Breaking Blue is a branding company. The London, England-based firm provides Branding and Call Center Services.

    Read more

    Chicago, IL

    3955 N. Paulina
    Chicago, IL 60613

    2 - 5

    00.1844.815.8713

    See All Locations (2)
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  • Featured

    What are Featured Providers?

    HelpSquad Logotype

    HelpSquad

    5.0 11 reviews
    Premier Verified
    $1,000+
    < $25 / hr
    250 - 999
    Serves Illinois

    Services provided

    30% Call Center Services
    40% Back Office Outsourcing
    30% Customer Service Outsourcing

    HelpSquad is a provider of comprehensive Customer Support Services, specializing in Contact Center Services, including inbound and outbound call handling and chat support. Their reviews highlight exceptional communication, timely project management, and customized solutions, with 100% of reviewers noting their responsiveness and technical depth, and 86% emphasizing the company's cost-effectiveness and cultural alignment.

    See all 11 projects

    Reviews mention Easy to work with

    Clients consistently express that HelpSquad is exceptionally easy to work with, demonstrating a willingness to adapt quickly to changing needs. One client noted their impressive responsiveness, stating they are 'very timely and great to work with.' Another highlighted HelpSquad's readiness to implement changes with 'little to no delay.' Overall, the sentiment reflects a strong satisfaction with their collaborative approach and effective communication.
    • Customer Service Outsourcing for Medical Company
      5.0 Aug 1, 2024

      HelpSquad is very timely and great to work with. I highly recommend them. HelpSquad is very easy to work with and always willing to make changes on the fly with little to no delay.

      Read Full Review
    • Live Chat Support Services for Consumer Products Company
      5.0 Jul 30, 2024

      The HelpSquad team was very responsive and always willing to work with us on bettering the chat experience. Their responsiveness is impressive.

      Read Full Review
    Read All Reviews
    2 of 2 reviews are 5 stars
    2 new reviews for Call Center Services services
    $50,000 – $199,999 avg. project cost

    Reviewed 2 times in the past 6 months

    Recent reviews for HelpSquad reflect a strong overall sentiment, highlighting exceptional communication and responsiveness. Clients from Vello Property Management noted a 25% increase in guest communication capacity and 33% labor cost savings, praising the team's attention to detail. Similarly, a Product Management Executive at National University commended HelpSquad's personalized service and seamless integration with their systems, stating the solution 'just worked.' Overall, clients appreciate the value and effectiveness of HelpSquad's services.
    Read 2 Recent Reviews

    Industry Experience

    HelpSquad has demonstrated strong expertise across various industries, including Real Estate, Advertising & Marketing, Medical, Manufacturing, and Education. Clients noted exceptional communication and timely project delivery, leading to significant improvements in customer service efficiency, lead generation, and operational cost savings. Overall sentiment is positive, highlighting HelpSquad's adaptability and responsiveness, making them a suitable partner for businesses seeking comprehensive customer support solutions.

    Read All Reviews

    Select Industry to see insights

    Real estate Education Pharmaceuticals Advertising & marketing Medical Consumer Products Manufacturing Business services Software Supply Chain, Logistics, and Transport Healthcare

    Average Project Cost Breakdown

    Less than $10,000 (3) $10,000 to $49,000 (3) $50,000 to $199,999 (1) $200,000 to $999,999 (1)

    What Clients Have Said

    Clients consistently highlight HelpSquad's affordability and value for money, noting that their pricing fits within budgets while delivering significant results. For instance, one client reported a 33% reduction in labor costs, while another emphasized the excellent service quality at a reasonable price. Overall sentiment reflects satisfaction with the cost-effectiveness of HelpSquad's services, aligning well with client expectations and project outcomes.
    Read All Reviews
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    Business & Services Solutions Logotype

    Business & Services Solutions

    5.0 17 reviews
    Verified
    $1,000+
    < $25 / hr
    50 - 249
    Serves Illinois

    Services provided

    40% Call Center Services
    40% Customer Service Outsourcing
    10% Back Office Outsourcing +1 service
    10% Sales Outsourcing

    Business & Services Solutions is a comprehensive provider of Contact Center Services, specializing in fields such as Customer Support Services and Technical Support. They are consistently praised for their ability to integrate seamlessly with clients' operations and for their proactive, empathetic service approach. With over 90% of feedback highlighting their strategic alignment and technical expertise, they excel in adapting to industry-specific needs, optimizing performance, and enhancing customer satisfaction across diverse sectors.

    See all 17 projects

    Reviews mention Great project management

    Clients consistently praised Business & Services Solutions for their exemplary project management, highlighting their structured yet flexible approach. One client noted the team's responsiveness to feedback, exemplified by immediate adaptations to new product features. Another emphasized their weekly check-ins and commitment to understanding client needs, resulting in seamless integration into operations. Overall, the sentiment reflects high satisfaction with their ability to deliver on time and adjust to changing requirements, establishing a strong partnership.
    • Customer Service Outsourcing for AI Consultancy
      5.0 Jun 19, 2025

      Business & Services Solutions demonstrated exceptional project management capabilities through their adaptive governance model. Their proactive approach was particularly evident when we launched a major ContextClue update - they not only preemptively trained their entire team but also created a specialized "SWAT team" to handle transition-related inquiries. Their account director's participation in our quarterly product roadmap sessions ensured perfect alignment between support resources and our release calendar.

      Read Full Review
    • Back-Office Outsourcing for Sports & Fitness Facility
      5.0 Jun 20, 2025

      BSS's Community-First Project Management approach set new standards for partnership. Their weekly check-ins accommodated our program rhythms, their staff took time to understand adaptive recreation, and their systems flexed with our seasonal needs. During our province-wide 'Fit for All' initiative launch, their team delivered customized registration forms, accessible reporting tools, and comprehensive staff training - all while maintaining exceptional responsiveness to individual needs.

      Read Full Review
    • Back-Office Outsourcing Services for Outsourcing Company
      5.0 May 20, 2025

      BSS Solution demonstrated a structured and reliable approach to project management, consistently delivering all key milestones on time. From the initial setup to the operational ramp-up, every stage of the project was completed within agreed deadlines, and occasionally even ahead of schedule, thanks to realistic planning and proactive coordination. This timely execution ensured a smooth onboarding and uninterrupted service delivery, which was critical for maintaining business continuity. The team at Business & Services Solutions proved to be highly responsive and adaptable to our specific operational needs.

      Read Full Review
    • Call Center Services for AI-Powered Platform
      5.0 Jun 17, 2025

      The project management was structured but flexible, which was important to us. We had weekly check-ins during the onboarding period, followed by bi-weekly performance reviews. They were extremely responsive to feedback. If a certain script or response needed updating due to a new product release, it was handled almost immediately.

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    Read All Reviews
    9 of 9 Call Center Services reviews are 5 stars
    9 new reviews for Call Center Services in past 6 months
    $10,000 – $49,000 avg. project cost

    Call Center Services PROJECT HIGHLIGHT

    Call Center Services for AI-Powered Platform

    5.0 — Business & Services Solutions provides call center services for an AI-powered platform. The team has taken the time to understand the client's software functionality, customer personas, use Read more
    Read 9 Reviews

    Industry Experience

    Business & Services Solutions has demonstrated strong expertise across various industries, including Pharmaceuticals, IT Services, Gaming, Healthcare, and Construction. Clients have praised their ability to adapt communication and support strategies to meet industry-specific needs, showcasing strengths in technical knowledge, empathy, and operational efficiency. Overall sentiment reflects satisfaction, with notable impacts on customer satisfaction, response times, and operational improvements, making them a fitting choice for projects in these sectors.

    Read All Reviews

    Select Industry to see insights

    Other industries Pharmaceuticals IT Services Gaming Medical Healthcare Construction Software Business services Advertising & marketing

    View projects from:

    Canada (4) Australia (2) France (2) Spain (2) Germany (1) Poland (1) Singapore (1)
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    six eleven global services Logotype

    six eleven global services

    4.8 10 reviews
    Verified
    $1,000+
    < $25 / hr
    1,000 - 9,999
    Serves Illinois

    Services provided

    40% Call Center Services
    30% Back Office Outsourcing
    30% Customer Service Outsourcing

    Six Eleven Global Services is a customer support services provider specializing in call handling and customer service operations. The company has garnered positive feedback, with reviewers highlighting their exceptional responsiveness and alignment with company values. A significant 100% of reviewers commend their swift one-hour response times and the cultural fit, without any noted areas for improvement.

    See all 10 projects
    1 of 1 Call Center Services reviews are 5 stars
    $50,000 – $199,999 avg. project cost

    Call Center Services PROJECT HIGHLIGHT

    Call Center Services for E-Commerce Company

    5.0 — Six eleven global services provides call center services to help an e-commerce company communicate with their customers. The vendor's team asks the end customers about their product experience. Read more
    Read 1 Review

    Industry Experience

    Six Eleven Global Services has demonstrated strengths in various industries, including Advertising & Marketing, Logistics & Supply Chain, Beauty & Cosmetics, Telecommunications, Consulting, and Wellness & Fitness. Clients praised their effective communication, high-quality service, and responsiveness. They excelled in providing customer support and managing projects with impressive accuracy, particularly in Logistics and Telecommunications where they ensured operational efficiency. Overall, they are a strong fit for companies seeking reliable outsourcing solutions in these sectors.

    Read All Reviews

    Select Industry to see insights

    Logistics & Supply Chain Advertising & marketing Beauty & Cosmetics Telecommunications Consulting Wellness & Fitness

    Average Project Cost Breakdown

    $50,000 to $199,999 (2) $200,000 to $999,999 (2) $1,000,000 to $9,999,999 (1)

    What Clients Have Said

    Clients generally express satisfaction with the cost-effectiveness and value for money provided by Six Eleven Global Services. Feedback highlights that their pricing aligns with client budgets while delivering high-quality services. One client noted, 'Pricing fits our budget; good value for cost,' while another emphasized, 'They provide excellent support' and maintain project accuracy over 95%. Overall, the sentiment reflects that clients perceive Six Eleven as a reliable partner that balances quality and affordability.
    Read All Reviews

    More responsive than most other service providers

    six eleven global services is very responsive

    They are a great candidate to start a conversation with. Send them a short message or project inquiry.
    Get in Touch
    View Profile Visit Website
  • MV Outsourcing Logotype

    Not yet reviewed

    $1,000+
    < $25 / hr
    50 - 249
    Oak Brook, IL

    Services provided

    25% Call Center Services
    75% Back Office Outsourcing

    MV Outsourcing is a midsize Oak Brook, Illinois-based Back Office Outsourcing company. Their services include Back Office Outsourcing and Call Center Services.

    Read more
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  • Relevant Elephant Logotype

    Not yet reviewed

    Undisclosed
    Undisclosed
    2 - 9
    Winfield, IL

    Services provided

    10% Content Marketing
    10% Email Marketing
    10% Marketing Strategy +7 services
    10% Pay Per Click
    10% Sales Outsourcing
    10% Search Engine Optimization
    10% Social Media Marketing
    10% Video Production
    10% Web Design
    10% Web Development

    Relevant Elephant is a Marketing Strategy company launched in 2014. Headquartered in Winfield, Illinois, the team focuses on Marketing Strategy and Social Media Marketing.

    Read more
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  • Connect International, LLC Logotype

    Not yet reviewed

    Undisclosed
    Undisclosed
    50 - 249
    Highland Park, IL

    Services provided

    20% Call Center Services
    20% Back Office Outsourcing
    20% Sales Outsourcing +4 services
    10% HR Consulting
    10% IT Managed Services
    10% Recruiting
    10% Staffing

    Connect International, LLC is a call center company established in 2007. Based in Managua, Nicaragua and Highland Park, Illinois, the team offers Call Center Services and Back Office Outsourcing.

    Read more

    Highland Park, IL

    667 Central Street
    Highland Park, IL 60035

    +1.866.493.8818

    See All Locations (2)
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  • Metrist Partners Logotype

    Not yet reviewed

    Undisclosed
    Undisclosed
    2 - 9
    Highland Park, IL

    Services provided

    40% Search Engine Optimization
    30% Conversion Optimization
    30% Sales Outsourcing

    Metrist Partners is a SEO company. They are located in Highland Park, Illinois and have small team. Their team specializes in Search Engine Optimization and Conversion Optimization.

    Read more
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  • Sea Hawks Solution Logotype

    Not yet reviewed

    Undisclosed
    Undisclosed
    2 - 9
    Chicago, IL

    Services provided

    20% Call Center Services
    10% Advertising
    10% Back Office Outsourcing +6 services
    10% Business Consulting
    10% Custom Software Development
    10% Customer Service Outsourcing
    10% IT Strategy Consulting
    10% Marketing Strategy
    10% Transcription

    Headquartered in Chicago, Illinois, Sea Hawks Solution is a call center service. Founded in 2018, the team provides Call Center Services and Advertising.

    Read more
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  • Featured

    What are Featured Providers?

    Belkins Logotype

    Belkins

    4.9 229 reviews
    Premier Verified
    $10,000+
    < $25 / hr
    50 - 249
    Serves Illinois

    Services provided

    10% Call Center Services
    70% Sales Outsourcing
    10% CRM Consulting and SI +1 service
    10% Email Marketing

    Belkins is a lead generation and outbound marketing company that specializes in creating effective sales campaigns through email, LinkedIn outreach, and cold-calling services. Reviews consistently highlight their ability to generate qualified leads, with 100% of reviewers noting successful appointment bookings and measurable outcomes. Clients praise Belkins' professionalism, timely communication, and high-quality project management, with no significant areas for improvement suggested.

    See all 229 projects
    5 of 6 reviews are 5 stars
    5 new reviews for Call Center Services services
    $10,000 – $49,000 avg. project cost

    Reviewed 6 times in the past 6 months

    Recent reviews for Belkins reflect a high level of client satisfaction, emphasizing their expertise in lead generation and project management. Clients noted impressive results, such as 78 qualified appointments and a 3.6x ROI in six months, alongside effective communication and timely delivery. One client highlighted Belkins' ability to adapt strategies and refine ideal customer profiles, leading to a consistent flow of qualified leads. Overall, the feedback indicates a strong partnership, with no significant areas for improvement identified.
    Read 6 Recent Reviews
    45 of 48 Call Center Services reviews are 5 stars
    5 new reviews for Call Center Services in past 6 months
    $10,000 – $49,000 avg. project cost

    Call Center Services PROJECT HIGHLIGHT

    Lead Generation for E-Commerce Dev Agency

    5.0 — Belkins provides lead generation services for an e-commerce development agency. The team conducts lead research, prospect data enrichment, email and LinkedIn outreach, and schedules meetings with Read more
    Read 48 Reviews

    Average Project Cost Breakdown

    $10,000 to $49,000 (108) $50,000 to $199,999 (31) Less than $10,000 (25) $200,000 to $999,999 (3) $1,000,000 to $9,999,999 (1)

    What Clients Have Said

    Clients consistently commend Belkins for their exceptional value for money, with many reporting significant returns on investment. For instance, one client noted a 3.6x ROI from a $9,000 deal, while another highlighted the booking of 60 appointments within a few months. Overall, clients appreciate Belkins' ability to deliver high-quality leads and appointments, often exceeding initial targets and expectations, making them a trusted partner in lead generation.
    Read All Reviews

    View projects from:

    United States (135) Ukraine (23) Canada (8) Estonia (6) England (5) Germany (5) Poland (3) Russia (2) Norway (2) Denmark (2) Belgium (2) Ireland (2) Cyprus (2) Latvia (2) Singapore (2) Portugal (2) Netherlands (2) Czech Republic (1) Finland (1) Mexico (1) Romania (1) Australia (1) Lithuania (1) Slovenia (1) Switzerland (1) United Arab Emirates (1) Israel (1) Chile (1) India (1)
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    A-SALES AB Logotype

    A-SALES AB

    4.9 62 reviews
    Premier Verified
    $1,000+
    < $25 / hr
    50 - 249
    Serves Illinois

    Services provided

    10% Call Center Services
    80% Sales Outsourcing
    10% Email Marketing

    A-SALES AB specializes in outbound sales and lead generation services. With a strong emphasis on creating tailored outreach campaigns, the company consistently delivers measurable results, averaging 10-22 qualified meetings per month for various clients. Client feedback is overwhelmingly positive, with 100% of reviewers highlighting A-SALES AB's precision targeting and reliable project management, while none reported areas for significant improvement.

    See all 62 projects
    19 of 20 reviews are 5 stars
    12 new reviews for Call Center Services services
    Less than $10,000 avg. project cost

    Reviewed 20 times in the past 6 months

    Recent reviews of A-SALES AB indicate a generally positive sentiment, highlighting their effective lead generation strategies and structured project management. Clients reported an average of 10-22 qualified meetings per month, with notable praise for their tailored outreach and quick adaptation to specific market needs. However, one review expressed dissatisfaction with the quality of work, describing it as unprofessional and lacking in substance. Overall, A-SALES AB appears to be a strong choice for businesses seeking reliable sales appointment generation.
    Read 20 Recent Reviews
    16 of 16 Call Center Services reviews are 5 stars
    13 new reviews for Call Center Services in past 6 months
    Less than $10,000 avg. project cost

    Call Center Services PROJECT HIGHLIGHT

    Sales, Email Mktg & Call Center Services for BPO Company

    5.0 — A-SALES AB provided sales outsourcing services for a BPO company. The team developed a persona and messaging and outreach sequences, and managed multichannel campaigns through cold emails and calls. Read more
    Read 16 Reviews

    Industry Experience

    A-SALES AB has proven expertise across industries such as Healthcare, IT Services, Advertising & Marketing, and Consulting. Clients commend their strong project management, personalized outreach, and ability to generate qualified leads effectively. Feedback highlights their nuanced understanding of highly regulated markets like Healthcare and their agile approach in IT and Advertising sectors, resulting in measurable success in booking meetings and expanding pipelines. Overall, they are well-suited for organizations seeking to enhance lead generation and sales strategies in these domains.

    Read All Reviews

    Select Industry to see insights

    Construction Consumer Products Government Manufacturing Information technology Financial services Education Healthcare Software Supply Chain, Logistics, and Transport Human Resources Advertising & marketing Business services IT Services Consulting

    London, England

    96 Kensington High Street
    London, England W8 4SG

    31 - 40

    See All Locations (3)
    View Profile Visit Website
    Assistring LLC Logotype

    Assistring LLC

    5.0 10 reviews
    $1,000+
    < $25 / hr
    50 - 249
    Serves Illinois

    Services provided

    45% Call Center Services
    45% Customer Service Outsourcing
    10% Back Office Outsourcing

    Assistring LLC is a provider of Contact Center Services specializing in Customer Support Services, Inbound and Outbound Call Center operations, and more. They have received overwhelmingly positive feedback, with nearly all clients reporting improved customer satisfaction and operational efficiency. Notably, 100% of reviews commend their commitment to quality service, effective project management, and ability to integrate their services seamlessly into existing operations.

    See all 10 projects
    9 of 10 Call Center Services reviews are 5 stars
    2 new reviews for Call Center Services in past 6 months
    $10,000 – $49,000 avg. project cost

    Call Center Services PROJECT HIGHLIGHT

    Call Center Services for Party Goods Retailer

    5.0 — Assistring LLC provided call center services for a party goods retailer. The team managed inquiries, issues, orders, fulfillment, returns, exchanges, and product information and recommendations. Read more
    Read 10 Reviews

    Average Project Cost Breakdown

    $10,000 to $49,000 (10)

    What Clients Have Said

    Client feedback indicates that Assistring LLC offers competitive pricing and good value for money. Multiple clients highlighted that the pricing fit their budgets and emphasized the alignment of company values. For instance, the Director of Operations at Downing noted they chose Assistring for its 'good value for cost.' Similarly, the Customer Service Director at Homebox remarked on the 'good value for cost' and positive outcomes from the partnership. Overall, the sentiment reflects satisfaction with cost-effectiveness and service quality.
    Read All Reviews

    View projects from:

    United States (6) England (4)

    Shah Faisal Town, Pakistan

    B-28 Taj center Shah Faisal Colony
    Shah Faisal Town, Pakistan 75230

    201 - 250

    +923400255599

    See All Locations (1)
    View Profile Visit Website
  • OPSVISE Logotype

    Not yet reviewed

    Undisclosed
    Undisclosed
    2 - 9
    Chicago, IL

    Services provided

    60% Fractional CMO Services
    20% Marketing Strategy
    20% Sales Outsourcing

    OPSVISE, a Fractional CMO Services company, is in Chicago, Illinois. Launched in 2021, the team specializes in Fractional CMO Services and Marketing Strategy.

    Read more
    View Profile
  • Innovative Marketing Solutions Consulting, LLC Logotype

    Not yet reviewed

    Undisclosed
    Undisclosed
    2 - 9
    Elmhurst, IL

    Services provided

    30% Branding
    30% Fractional CMO Services
    20% Marketing Strategy +1 service
    20% Sales Outsourcing

    Innovative Marketing Solutions Consulting, LLC is a small Elmhurst, Illinois-based branding agency. Their services include Branding and Fractional CMO Services.

    Read more
    View Profile
  • Ringer Logotype

    Not yet reviewed

    Undisclosed
    Undisclosed
    2 - 9
    Chicago, IL

    Services provided

    40% Fractional CMO Services
    20% Content Marketing
    20% IT Strategy Consulting +1 service
    20% Sales Outsourcing

    Ringer is a Fractional CMO Services company founded in 2016. Their services include Fractional CMO Services and Content Marketing.

    Read more
    View Profile
  • Superfantastik Logotype

    Not yet reviewed

    Undisclosed
    Undisclosed
    Freelancer
    Elgin, IL

    Services provided

    40% Content Marketing
    20% Content Writing Services
    20% Conversion Optimization +1 service
    20% Sales Outsourcing

    Superfantastik is a Content Marketing company founded in 2008. The agency specializes in Content Marketing and Conversion Optimization, and is small.

    Read more
    View Profile
  • ISC Media Logotype

    Not yet reviewed

    Undisclosed
    Undisclosed
    Freelancer
    Bloomington, IL

    Services provided

    15% Search Engine Optimization
    15% Web Design
    10% Content Marketing +6 services
    10% E-Commerce Development
    10% Email Marketing
    10% Marketing Strategy
    10% Sales Outsourcing
    10% Social Media Marketing
    10% Video Production

    ISC Media is a Bloomington, Illinois-based SEO agency. Their services include Search Engine Optimization and Web Design.

    Read more
    View Profile
  • SYKES Logotype

    Not yet reviewed

    $5,000+
    < $25 / hr
    10,000+
    Chicago, IL

    Services provided

    25% Call Center Services
    30% Customer Service Outsourcing
    25% Sales Outsourcing +2 services
    10% Back Office Outsourcing
    10% Social Media Marketing

    SYKES is a Customer Service Outsourcing company. They are headquartered in Tampa, Florida and Chicago, Illinois, and their services include Customer Service Outsourcing and Call Center Services.

    Read more

    Chicago, IL

    500 W. Madison St. Suite 2060
    Chicago, IL 60661

    31 - 40

    See All Locations (2)
    View Profile
  • Inktel Contact Center Solutions Logotype

    Not yet reviewed

    $1,000+
    < $25 / hr
    250 - 999
    Glendale Heights, IL

    Services provided

    12% Call Center Services
    58% Customer Service Outsourcing
    10% Direct Marketing +2 services
    10% E-Commerce Development
    10% Graphic Design

    Founded in 1997, Inktel Contact Center Solutions is a Customer Service Outsourcing company. Their team offers Customer Service Outsourcing and Call Center Services.

    Read more

    Glendale Heights, IL

    80 Internationale Blvd. Suite A
    Glendale Heights, IL 60139

    See All Locations (2)
    View Profile

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Ability to deliver
Focus
Clutch Leaders Matrix

Rollover to see company insights or click a company below for more details.

1 Hugo Inc.
2 Hit Rate Solutions
3 Acquirent
4 LiveAdmins
5 Treetop Growth Strategy
6 Chicago Business VoIP
7 The Connection
8 Rozlin Financial Group, Inc.

List of the Top 8 Illinois Call Center Companies & Voice Services

  1. Hugo Inc. Logotype

    Hugo Inc.

    $1,000+
    < $25 / hr
    1,000 - 9,999
    Chicago, IL

    Ability to deliver

    37.5/40.0
    18.6/20 Reviews
    9.4/10 Clients & Experience
    9.5/10 Market Presence

    Service focus

    20% Call Center Services
    10% Sales Outsourcing
    70% Other
    View Profile Visit Website
  2. Hit Rate Solutions Logotype

    Hit Rate Solutions

    $1,000+
    < $25 / hr
    50 - 249
    Chicago, IL

    Ability to deliver

    35.4/40.0
    16.6/20 Reviews
    9.5/10 Clients & Experience
    9.3/10 Market Presence

    Service focus

    45% Call Center Services
    15% Sales Outsourcing
    40% Other
    View Profile Visit Website
  3. Acquirent Logotype

    Acquirent

    $5,000+
    $25 - $49 / hr
    50 - 249
    Evanston, IL

    Ability to deliver

    30/40.0
    15.2/20 Reviews
    7.9/10 Clients & Experience
    6.8/10 Market Presence

    Service focus

    85% Sales Outsourcing
    15% Other
    View Profile Visit Website
  4. LiveAdmins Logotype

    LiveAdmins

    Undisclosed
    Undisclosed
    250 - 999
    Chicago, IL

    Ability to deliver

    27.4/40.0
    16.6/20 Reviews
    5.1/10 Clients & Experience
    5.7/10 Market Presence

    Service focus

    25% Call Center Services
    75% Other
    View Profile Visit Website
  5. Treetop Growth Strategy Logotype

    Treetop Growth Strategy

    $1,000+
    $150 - $199 / hr
    2 - 9
    Chicago, IL

    Ability to deliver

    27.1/40.0
    16.2/20 Reviews
    4.9/10 Clients & Experience
    6/10 Market Presence

    Service focus

    25% Sales Outsourcing
    75% Other
    View Profile Visit Website
  6. Chicago Business VoIP Logotype

    Chicago Business VoIP

    Undisclosed
    Undisclosed
    10 - 49
    Lake Forest, IL

    Ability to deliver

    20.2/40.0
    16.2/20 Reviews
    0/10 Clients & Experience
    4/10 Market Presence

    Service focus

    100% Call Center Services
    View Profile Visit Website
  7. The Connection Logotype

    The Connection

    $1,000+
    < $25 / hr
    1,000 - 9,999
    Burnsville, MN

    Ability to deliver

    19.9/40.0
    14.6/20 Reviews
    0/10 Clients & Experience
    5.3/10 Market Presence

    Service focus

    50% Call Center Services
    50% Other
    View Profile Visit Website
  8. Rozlin Financial Group, Inc. Logotype

    Rozlin Financial Group, Inc.

    $1,000+
    < $25 / hr
    10 - 49
    Sycamore, IL

    Ability to deliver

    19.7/40.0
    13/20 Reviews
    1.8/10 Clients & Experience
    4.9/10 Market Presence

    Service focus

    45% Call Center Services
    55% Other
    View Profile Visit Website
  9. Access One Logotype

    Access One

    Undisclosed
    Undisclosed
    50 - 249
    Chicago, IL

    Ability to deliver

    15.1/40.0
    0/20 Reviews
    7.2/10 Clients & Experience
    7.9/10 Market Presence

    Service focus

    50% Call Center Services
    50% Other
    View Profile Visit Website
  10. BizzBuzz.AI Logotype

    BizzBuzz.AI

    Undisclosed
    Undisclosed
    10 - 49
    Chicago, IL

    Ability to deliver

    21.4/40.0
    16.8/20 Reviews
    0/10 Clients & Experience
    4.6/10 Market Presence

    Service focus

    15% Sales Outsourcing
    85% Other
    View Profile Visit Website
  11. NCC Logotype

    NCC

    $1,000+
    < $25 / hr
    50 - 249
    Oak Brook, IL

    Ability to deliver

    12.4/40.0
    12.4/20 Reviews
    0/10 Clients & Experience
    0/10 Market Presence

    Service focus

    75% Call Center Services
    25% Other
    View Profile Visit Website
  12. Belkins Logotype

    Belkins

    $10,000+
    < $25 / hr
    50 - 249
    Denver, CO

    Ability to deliver

    40/40.0
    20/20 Reviews
    10/10 Clients & Experience
    10/10 Market Presence

    Service focus

    10% Call Center Services
    70% Sales Outsourcing
    20% Other
    View Profile Visit Website
  13. Administrative Resource Options Logotype

    Administrative Resource Options

    $1,000+
    < $25 / hr
    1,000 - 9,999
    Chicago, IL

    Ability to deliver

    5.3/40.0
    0/20 Reviews
    0/10 Clients & Experience
    5.3/10 Market Presence

    Service focus

    85% Call Center Services
    15% Other
    View Profile Visit Website
  14. Signius Communications Logotype

    Signius Communications

    $1,000+
    < $25 / hr
    10 - 49
    Park Ridge, IL

    Ability to deliver

    5.5/40.0
    0/20 Reviews
    0/10 Clients & Experience
    5.5/10 Market Presence

    Service focus

    56% Call Center Services
    44% Other
    View Profile Visit Website
  15. Jyngle Logotype

    Jyngle

    $1,000+
    Undisclosed
    10 - 49
    Geneva, IL

    Ability to deliver

    4.6/40.0
    0/20 Reviews
    0/10 Clients & Experience
    4.6/10 Market Presence

    Service focus

    90% Call Center Services
    10% Other
    View Profile Visit Website
  16. MAI Voice Logotype

    MAI Voice

    Undisclosed
    Undisclosed
    50 - 249
    Elgin, IL

    Ability to deliver

    4.6/40.0
    0/20 Reviews
    0/10 Clients & Experience
    4.6/10 Market Presence

    Service focus

    75% Call Center Services
    25% Other
    View Profile Visit Website
  17. Expertek Cyber Solutions Inc. Logotype

    Expertek Cyber Solutions Inc.

    $1,000+
    Undisclosed
    2 - 9
    Calumet City, IL

    Ability to deliver

    10.2/40.0
    0/20 Reviews
    4.9/10 Clients & Experience
    5.3/10 Market Presence

    Service focus

    30% Call Center Services
    70% Other
    View Profile Visit Website
  18. Kayal Health Logotype

    Kayal Health

    $1,000+
    $25 - $49 / hr
    50 - 249
    Oak Lawn, IL

    Ability to deliver

    4/40.0
    0/20 Reviews
    0/10 Clients & Experience
    4/10 Market Presence

    Service focus

    100% Call Center Services
    View Profile Visit Website
  19. Brown & Joseph Logotype

    Brown & Joseph

    Undisclosed
    Undisclosed
    50 - 249
    Itasca, IL

    Ability to deliver

    5.6/40.0
    0/20 Reviews
    0/10 Clients & Experience
    5.6/10 Market Presence

    Service focus

    40% Call Center Services
    60% Other
    View Profile Visit Website
  20. MAI Logotype

    MAI

    $1,000+
    < $25 / hr
    250 - 999
    Elgin, IL

    Ability to deliver

    5.6/40.0
    0/20 Reviews
    0/10 Clients & Experience
    5.6/10 Market Presence

    Service focus

    14% Call Center Services
    10% Sales Outsourcing
    76% Other
    View Profile Visit Website
  21. zeemedicalbilling Logotype

    zeemedicalbilling

    $1,000+
    < $25 / hr
    10 - 49
    Evanston, IL

    Ability to deliver

    5.5/40.0
    0/20 Reviews
    0/10 Clients & Experience
    5.5/10 Market Presence

    Service focus

    30% Call Center Services
    70% Other
    View Profile Visit Website
  22. Heart Certified Autocare Logotype

    Heart Certified Autocare

    Undisclosed
    Undisclosed
    50 - 249
    Evanston, IL

    Ability to deliver

    5.5/40.0
    0/20 Reviews
    0/10 Clients & Experience
    5.5/10 Market Presence

    Service focus

    25% Sales Outsourcing
    75% Other
    View Profile Visit Website
  23. SundogIT, Inc. Logotype

    SundogIT, Inc.

    Undisclosed
    Undisclosed
    10 - 49
    Naperville, IL

    Ability to deliver

    6.1/40.0
    0/20 Reviews
    0/10 Clients & Experience
    6.1/10 Market Presence

    Service focus

    25% Call Center Services
    75% Other
    View Profile Visit Website

Latest Call Centers Articles

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How to Build a Budget for Call Center Services [With Template]

Updated December 3, 2025
Sydney Wess

Call center costs can add up over time, so it’s important that companies establish a thorough budget plan before outsourcing.

Call Center Budget Template
Guide to Call Center Outsourcing cover image

Guide to Call Center Outsourcing

Updated December 18, 2024
Hannah Hicklen

Call center outsourcing is when a company hires a BPO service provider to handle inbound or outbound calls.

Call Center Outsourcing
How To Hire a Call Center in 4 Steps cover image

How To Hire a Call Center in 4 Steps

Updated December 18, 2024
Sydney Wess

Looking to hire a call center? Connecting with a reliable team has never been easier— check out our quick 4-step process to find the perfect partnership.

Call Center Outsourcing

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