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Top Inbound Appointment Setting Companies in Canada

Ratings Updated: June 22, 2026

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Purple Sales

4.7 23 reviews

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Premier Verified

$5,000+

$50 - $99 / hr

10 - 49

Toronto, Canada

Services provided

10% Call Center Services

50% Sales Outsourcing

10% CRM Consulting and SI +4

10% Search Engine Optimization

10% Web Design

5% Content Marketing

5% Email Marketing

Focus Areas

100% Inbound appointment scheduling

Purple Sales is a company specializing in Contact Center Services, focusing on providing customer support through both inbound and outbound call center operations. Overall feedback from their reviews is highly positive, with clients commending their adaptability, detailed reporting, and ability to align with company values. Approximately 80% of reviewers emphasized their effective telemarketing services and professional project management, while also noting areas for improvement such as enhanced communication strategies.

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Reviews mention Accessible
Clients generally perceive Purple Sales as accessible and responsive. A co-founder of Onyx Technologies highlighted their availability, stating, "They’re always available whenever I need them for something, and they’re very responsive." However, there was a request for improved communication frequency, as the client noted a lack of weekly updates, indicating a desire for greater visibility. Overall, the sentiment reflects a positive experience with their accessibility, despite minor areas for enhancement.

Lead Generation for Real Estate IT Company

4.5 Sep 29, 2020

They send questions our way whenever they come up, but don’t have frequent or recurring touchpoints. They’re always available whenever I need them for something, and they’re very responsive. They’ve delivered consistently, so this model of communication works for us.
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4 of 4 reviews are 5 stars

3 new reviews for Call Center Services services

$10,000 – $49,000 avg. project cost

Reviewed 4 times in the past 6 months
In the past six months, client feedback for Purple Sales has been overwhelmingly positive. Clients praised their responsiveness, effective project management, and ability to align strategies with business goals. Notable successes included a 36.5% increase in event participation and improved lead generation through tailored campaigns. Clients appreciated the detailed reporting and adaptability of the team, although some suggested enhancing outreach strategies for future projects. Overall, Purple Sales is viewed as a valuable partner in achieving sales and marketing objectives.
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Average Project Cost Breakdown

$10,000 to $49,000 (6) $50,000 to $199,999 (4) Less than $10,000 (3) $200,000 to $999,999 (1)

What Clients Have Said
Clients consistently report that Purple Sales offers good value for money, with many noting that their pricing fits within budget constraints. For instance, one client highlighted that Purple Sales' pricing was a significant factor in their selection, stating it 'fit our budget and offered good value for the cost.' Overall, the sentiment is positive, as clients appreciate the effectiveness of the services provided relative to the costs incurred, often leading to increased sales and improved lead generation.
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Canada (15) United States (5) France (2)

This provider is fluent in 2 languages:

English

French

This provider is available in 1 time zone:

Eastern Standard Time (EST)

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DMT Business Development

5.0 79 reviews
Premier Verified

$1,000+

$25 - $49 / hr

50 - 249

Ottawa, Canada

Services provided

10% Call Center Services

75% Sales Outsourcing

15% Email Marketing

Focus Areas

75% Inbound appointment scheduling

15% Virtual receptionist

10% Answering services

DMT Business Development is a proficient lead generation and sales pipeline expansion company. They excel in outbound lead generation and customer support services, consistently delivering positive outcomes such as booking numerous qualified meetings. Approximately 95% of reviews commend their clear communication, adaptability, and personalized approach, underscoring their effectiveness in generating high-quality leads.

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2 of 2 Inbound appointment scheduling reviews are 5 stars

Less than $10,000 avg. project cost

Inbound appointment scheduling Experience

DMT Business Development received overwhelmingly positive feedback for their Inbound appointment scheduling service, with 90% of reviews highlighting their efficiency and effective lead generation. Clients noted the team's ability to schedule 10-12 appointments monthly and find valuable partners for projects. Key strengths include rapid response times, timely project deliverables, and a strong alignment with client goals. Areas for minor improvement were noted, but overall sentiment remains highly favorable, positioning DMT as a reliable partner in appointment scheduling.
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23 of 23 Call Center Services reviews are 5 stars

13 new reviews for Call Center Services in past 6 months

Less than $10,000 avg. project cost

Call Center Services PROJECT HIGHLIGHT

Lead Generation Services for UX/UI Design Agency
5.0 — DMT Business Development was hired by a UX/UI design agency to provide lead generation services. The team focused on scheduling meetings with qualified prospects. Read more
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Average Project Cost Breakdown

$10,000 to $49,000 (32) Less than $10,000 (5)

What Clients Have Said
Clients consistently noted that DMT Business Development offers competitive pricing, which aligns well with their budgets. Feedback highlights that the company's services provide significant value, evidenced by successful lead generation and appointment setting. One client remarked on achieving 10 booked meetings monthly, while another reported a 40% increase in qualified leads. Overall, clients express satisfaction with the cost-effectiveness of DMT's services, emphasizing a strong return on investment.
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Martal Group

4.8 109 reviews
Premier Verified

$1,000+

$25 - $49 / hr

250 - 999

Oakville, Canada

Services provided

10% Call Center Services

70% Sales Outsourcing

10% AI Agents +1

10% Email Marketing

Focus Areas

100% Inbound appointment scheduling

Martal Group is a lead generation and sales engagement firm that provides services such as outbound call center and telemarketing services to help businesses connect with potential clients. Overall, 70% of their feedback is positive, highlighting their ability to integrate seamlessly with clients' teams and adapt quickly to market needs. However, some reviews (around 30%) indicate areas for improvement, such as incorporating feedback faster and enhancing transparency in campaign metrics.

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3 of 4 reviews are 5 stars

2 new reviews for Call Center Services services

$10,000 – $49,000 avg. project cost

Reviewed 4 times in the past 6 months
Recent reviews of Martal Group highlight a strong emphasis on quality lead generation and appointment setting, with clients noting their ability to deliver qualified conversations aligned with ideal customer profiles. One client praised their quick adaptation to their value proposition, while another noted the effectiveness of their project management and communication. Overall, sentiment is overwhelmingly positive, with clients appreciating Martal's focus on meaningful engagement over sheer volume, although some suggested minor areas for improvement in targeting and messaging.
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Industry Experience

Martal Group has demonstrated a strong capacity for lead generation across diverse sectors, including Information Technology, Business Services, and Advertising & Marketing. They excel in crafting tailored outreach strategies, utilizing email, LinkedIn, and phone campaigns to engage prospects effectively. Feedback highlights their commitment to quality over quantity, optimizing for fit and engagement. Clients report improved sales conversions and increased awareness in their target markets, indicating that Martal Group is particularly well-suited for tech-driven industries and B2B engagements.
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Retail Supply Chain, Logistics, and Transport Design Manufacturing Business services Software Logistics & Supply Chain Financial services Environmental Services Research Automotive Utilities Engineering Other Industry Healthcare Media Energy & natural resources Chemicals & Biotechnology IT Services Advertising & marketing Human Resources Wellness & Fitness Consulting Information technology Telecommunications

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Average Project Cost Breakdown

$10,000 to $49,000 (59) Less than $10,000 (13) $50,000 to $199,999 (10) $200,000 to $999,999 (1)

What Clients Have Said
Client feedback regarding Martal Group's cost and value for money is predominantly positive. Many clients noted that their pricing fits within budget while delivering significant returns. For instance, one client highlighted, 'Martal provided good value for cost,' while another remarked on their 'high-quality prospecting' and 'quick turnaround.' Overall, clients feel that Martal's services justify their expenses due to the consistent delivery of qualified leads and appointments, enhancing the clients' sales pipelines.
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United States (53) Canada (20) Israel (7) Germany (4) Russia (3) India (3) Australia (2) France (1) Finland (1) Denmark (1) Taiwan (1) Brazil (1) Pakistan (1) Romania (1) Bosnia and Herzegovina (1) Ukraine (1) Armenia (1) England (1)

This provider is fluent in 1 language:

English

This provider is available in 2 time zones:

Eastern Standard Time (EST)

Pacific Standard Time (PST)

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ContactPoint 360

4.8 6 reviews
Premier Verified

$1,000+

$25 - $49 / hr

1,000 - 9,999

Montréal, Canada

Services provided

41% Call Center Services

29% Customer Service Outsourcing

19% Back Office Outsourcing +1

11% Sales Outsourcing

Focus Areas

40% Inbound appointment scheduling

40% Answering services

20% Virtual receptionist

ContactPoint 360 is a global customer experience and outsourcing company offering a range of Contact Center Services, including Inbound and Outbound Call Center, Customer Support Services, and back-office operations. Reviews highlight their strong project management, quick scalability, and outstanding customer service, with 100% of reviewers noting improved customer satisfaction and response times. Their adaptability and alignment with client processes stand out.

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Reviews mention Flexible
Clients have consistently highlighted ContactPoint 360's flexibility as a significant asset. One client noted their 'willingness to adapt to our workflows' and described the team as feeling 'more like an extension of our internal team.' This adaptability contributed to a collaborative environment, enhancing the overall project experience. Overall, the sentiment regarding their flexibility is highly positive, with clients appreciating their responsiveness to changing needs and project requirements.

Back-Office/Customer Service Outsourcing for Software Dev Co

5.0 Jan 12, 2026

The flexibility and willingness to adapt to our workflows stood out. They felt collaborative and operated more like an extension of our internal team.
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2 of 3 reviews are 5 stars

1 new review for Call Center Services services

$10,000 – $49,000 avg. project cost

Reviewed 3 times in the past 6 months
Recent client feedback for ContactPoint 360 highlights a strong overall sentiment, with multiple reviews praising their effective communication, timely project management, and ability to improve support metrics like response times and customer satisfaction. Clients noted the seamless integration of ContactPoint 360's team with their internal operations, creating a collaborative environment. Suggestions for improvement included more detailed performance reporting, but overall, clients expressed high satisfaction with the partnership, citing good value for cost and alignment with company values.
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1 of 3 Call Center Services reviews are 5 stars

3 new reviews for Call Center Services in past 6 months

Less than $10,000 avg. project cost

Call Center Services PROJECT HIGHLIGHT

Call Center Services for Marketing Agency
5.0 — ContactPoint 360 provides call center services for a marketing agency. The team manages inbound and outbound call operations, customer email and chat support, and some administrative back-office Read more
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Montréal, Canada

35075 Rue de Sorel, 4th Floor Montréal
Montréal, Canada H4P
201 - 250

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Top Virtual Assistant

5.0 72 reviews
Premier Verified

$1,000+

Undisclosed

50 - 249

Toronto, Canada

Services provided

10% Call Center Services

30% Back Office Outsourcing

30% Content Writing Services +3

10% Accounting

10% Search Engine Optimization

10% Social Media Marketing

Focus Areas

10% Inbound appointment scheduling

60% Virtual receptionist

30% Answering services

Top Virtual Assistant is a customer support services company specializing in call handling, inbound and outbound call centers, and telephonic support. With a 95% positive feedback rate, clients commend their flexibility, professional approach, and seamless integration into existing workflows. Approximately 80% of reviews highlight their ability to improve efficiency and customer communication, underscoring their role as a reliable extension of client operations.

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Reviews mention Knowledgeable
Clients have consistently praised Top Virtual Assistant for their expertise and knowledge in handling technical and customer support tasks. One client highlighted their understanding of the company's hiring process as particularly beneficial. Overall, the sentiment regarding their knowledge is highly positive, with clients expressing satisfaction and no suggestions for improvement, indicating a strong alignment between client needs and the company's capabilities.

Customer Support for Retail Services Company

5.0 Aug 2, 2025

Top Virtual Assistant is knowledgeable about our company's hiring process, which is something we value. We have benefited from it.
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4 of 4 reviews are 5 stars

$10,000 – $49,000 avg. project cost

Reviewed 4 times in the past 6 months
Over the last six months, clients have consistently praised Top Virtual Assistant for their professionalism, responsiveness, and effective communication. Notable feedback includes improved response times, enhanced customer communication, and streamlined operations across various projects. Clients highlighted the team's ability to adapt to specific needs and manage tasks efficiently, with one client noting a significant reduction in missed calls. Overall, the sentiment is overwhelmingly positive, with only minor suggestions for improved onboarding and performance reporting.
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Industry Experience

Top Virtual Assistant has garnered positive feedback across multiple industries, showcasing expertise in Home Services, Automotive, Construction, Education, Non-profit, and more. Clients emphasized their strengths in administrative support, customer communication, and project management, leading to improved operational efficiency and customer satisfaction. Industries such as Automotive and Construction particularly noted significant workflow enhancement, while Non-profit clients appreciated their adaptable support. Overall sentiment is highly favorable, indicating that Top Virtual Assistant is well-equipped to cater to diverse sector needs.
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Contracting Agriculture Non-profit IT Services Real estate Retail Advertising & marketing Software Financial services Home Services Supply Chain, Logistics, and Transport Business services Insurance Education Construction Automotive

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United States (14) Canada (7) Australia (1) England (1)

This provider is available in 37 time zones:

Colombia Time (COT)

Near East Time (NET)

Middle East Time (MET)

China Taiwan Time (CTT)

Gulf Standard Time (GST)

Brazil Eastern Time (BET)

Greenwich Mean Time (GMT)

India Standard Time (IST)

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Task Virtual

4.9 58 reviews
Premier Verified

$1,000+

< $25 / hr

50 - 249

Toronto, Canada

Services provided

10% Call Center Services

40% Back Office Outsourcing

20% Search Engine Optimization +3

10% Customer Service Outsourcing

10% Data Annotation Services

10% Sales Outsourcing

Focus Areas

45% Inbound appointment scheduling

30% Answering services

25% Virtual receptionist

Task Virtual is a company specializing in Contact Center Services, offering comprehensive solutions such as Inbound and Outbound Call Center support, Telemarketing Services, and Customer Care Services. Their clients report a 100% satisfaction rate with improved workflow efficiencies and enhanced customer communication. Impressively, 50% of reviewers commend their adaptability and effective communication skills, contributing to seamless operational support.

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Reviews mention Transparent
Clients have praised Task Virtual for their transparency and clear communication throughout the project. One client noted their 'data-driven approach' and the ease of tracking progress as key strengths. They consistently delivered on time and proactively suggested improvements, which instilled confidence in their strategies. Although there was a minor request for more detailed explanations during initial phases, overall sentiment reflects high satisfaction with Task Virtual's transparency and commitment to client goals.

SEO Services for Pest Control Company

5.0 Dec 17, 2025

Task Virtual demonstrated excellent project management throughout our partnership. They consistently delivered work on time and were highly responsive to our needs, always making sure to address any questions or adjustments we had promptly. Communication was clear and efficient, and they kept us informed of progress with regular updates, ensuring that we were aligned on goals and milestones at all times. Additionally, their transparency and data-driven approach gave us confidence every step of the way, making it easy to track progress and see tangible outcomes.
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Industry Experience

Task Virtual has garnered positive feedback across diverse industries, including Consumer Products, Financial Services, Education, Information Technology, Advertising & Marketing, and Arts & Entertainment. Clients praised their expertise in SEO strategies and operational efficiency, noting significant increases in website traffic, customer satisfaction, and overall productivity. The sentiment is overwhelmingly positive, highlighting their responsiveness and tailored approaches, making them a fitting choice for organizations seeking to enhance their online presence, improve client interactions, and streamline back-office operations.
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Business services Arts, entertainment & music Information technology Advertising & marketing Beauty & Cosmetics IT Services Healthcare Legal Financial services Consumer products & services Education

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Average Project Cost Breakdown

Less than $10,000 (9) $10,000 to $49,000 (3) $50,000 to $199,999 (1)

What Clients Have Said
Clients consistently commend Task Virtual for their exceptional value for money, noting that their pricing aligns well with the quality of services provided. One client highlighted the 'good value for cost' and another emphasized that they chose Task Virtual due to their 'pricing fit our budget.' Overall, feedback reflects a strong sentiment of satisfaction with the cost-effectiveness of their services, with many clients reporting significant improvements in efficiency and outcomes that justify the investment.
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Toronto, Canada

100 Madison Avenue
Toronto, Canada M5R 2S4
2 - 5

+1 3472846666

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Pathway Communications

Not yet reviewed
Verified

$1,000+

$150 - $199 / hr

50 - 249

Markham, Canada

Services provided

30% Call Center Services

35% IT Managed Services

20% Cybersecurity +1

15% Cloud Consulting & SI

Focus Areas

20% Inbound appointment scheduling

50% Answering services

30% Virtual receptionist

IT managed services company Pathway Communications is in Markham, Canada and Victoria, Canada. Their services include IT managed services and Call Center Services.
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SureCall Contact Centers

4.8 13 reviews

$5,000+

$50 - $99 / hr

250 - 999

Calgary, Canada

Services provided

60% Call Center Services

20% Back Office Outsourcing

20% Customer Service Outsourcing

Focus Areas

50% Inbound appointment scheduling

50% Virtual receptionist

SureCall Contact Centers is a prominent provider of Contact Center Services, specializing in Customer Support Services, Inbound and Outbound Call Center operations, and Telephonic Support. Their reviews are overwhelmingly positive, with clients praising their efficiency, responsiveness, and proactive approach. Notably, 100% of reviewers commend their project management skills, and a significant portion highlights their ability to swiftly adapt to client needs and maintain high-quality service standards.

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1 of 1 Inbound appointment scheduling reviews is 5 stars

1 new review for Inbound appointment scheduling in past 6 months

Unknown avg. project cost

Inbound appointment scheduling Experience

Overall, client feedback on SureCall Contact Centers for inbound appointment scheduling is highly positive, with 100% of reviewers expressing satisfaction with their timely delivery and fast service. Clients appreciate the provider's expertise in managing communication needs effectively, highlighting their responsiveness and reliability. The engagement has proven impactful, as noted by the HR manager of Simco Management, who emphasized their ongoing collaboration and potential for future improvements, indicating no negative feedback on their performance.
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6 of 8 Call Center Services reviews are 5 stars

1 new review for Call Center Services in past 6 months

$10,000 – $49,000 avg. project cost

Call Center Services PROJECT HIGHLIGHT

Customer Support for Advertising & Marketing Firm
5.0 — SureCall provides ongoing bilingual 24/7 customer phone and email support for an advertising and marketing firm. They've created training decks and tracked customer support data. Read more
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Industry Experience

SureCall Contact Centers has demonstrated strong expertise across various industries, including real estate, advertising & marketing, financial services, automotive, business services, government, hospitality, and consumer products. Clients appreciate their responsiveness, project management, and the ability to handle diverse customer service needs effectively. Overall sentiment is highly positive, particularly in advertising, where they excel in improving customer satisfaction, and in financial services for their flexibility and value. This makes them a fitting partner for organizations seeking reliable, efficient support in these sectors.
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Advertising & marketing Financial services Automotive Business services Government Hospitality & leisure Consumer Products Real estate Sports

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More responsive than most other service providers

SureCall Contact Centers is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.
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The Sales Factory

4.7 23 reviews

$25,000+

Undisclosed

50 - 249

Toronto, Canada

Services provided

15% Call Center Services

70% Sales Outsourcing

15% Market Research

Focus Areas

100% Inbound appointment scheduling

The Sales Factory is a leading company in telemarketing services, focusing on outbound call center and lead generation solutions. Across multiple reviews, 100% of clients praised their professionalism, adaptability, and effective communication. Their ability to deliver high-quality leads and successfully book meetings consistently enhanced clients' sales pipelines and conversion rates.

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4 of 9 Call Center Services reviews are 5 stars

1 new review for Call Center Services in past 6 months

$10,000 – $49,000 avg. project cost

Call Center Services PROJECT HIGHLIGHT

Call Center & Lead Gen Services for Logistics Co
4.5 — The Sales Factory provided lead generation services for a logistics company. The team was responsible for cold calling, emailing, and sourcing new leads to pass to the client's sales Read more
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Average Project Cost Breakdown

$10,000 to $49,000 (5) $50,000 to $199,999 (4) Less than $10,000 (1)

What Clients Have Said
The Sales Factory is widely recognized for providing good value for money, with multiple clients noting that their pricing fits within budgets while delivering significant results. A client praised their 'good value for cost,' while another highlighted their 'exceptional results' and 'transparency.' Overall, feedback indicates a positive sentiment towards their pricing relative to the quality of service provided, with several clients expressing satisfaction with the outcomes achieved for the investment made.
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More responsive than most other service providers

The Sales Factory is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.
Get in Touch

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United States (14) Canada (7) Israel (1)

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BitWide

5.0 12 reviews

$1,000+

$25 - $49 / hr

10 - 49

Calgary, Canada

Services provided

30% Call Center Services

30% Sales Outsourcing

25% Email Marketing +1

15% Content Writing Services

Focus Areas

50% Inbound appointment scheduling

35% Answering services

15% Virtual receptionist

BitWide is a company specializing in outbound call center and telemarketing services, focusing on lead generation and customer engagement. The reviews reflect a positive overall sentiment, with 100% of clients commending their effective communication and adaptability. Notably, 60% of reviewers appreciated their project management and service customization, while 40% highlighted the responsiveness of their team in addressing client needs.

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Reviews mention Team players
Clients consistently highlight BitWide's collaborative approach, describing the team as an extension of their own. One client noted the 'personality' the BitWide team brings to sales outreach, emphasizing the human element over automation. The structured communication, including weekly reports and regular check-ins, fosters a strong partnership. Overall, the sentiment surrounding Team players is highly positive, with clients appreciating the dedication and adaptability exhibited by BitWide throughout the project.

LinkedIn & Email Outreach for Web & App Development Company

5.0 Nov 3, 2022

The BitWide team brings personality to their sales outreach and you experience an extension of your own team rather than automated outreach with no human element. We communicate with the team regularly through scheduled check-in calls, emails, as well as weekly meetings to discuss progress. BitWide communicates this very well and is assuring in their steps to identify challenges right out of the gate.
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6 of 6 Call Center Services reviews are 5 stars

Less than $10,000 avg. project cost

Call Center Services PROJECT HIGHLIGHT

Sales Outreach for IT Company
5.0 — BitWide provided call center services for an IT company. They were responsible for connecting with prospects through LinkedIn and following up with unresponsive leads each month through phone calls. Read more
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Industry Experience

BitWide has received positive feedback across several industries including Consumer Products, Business Services, IT Services, Software, and Advertising & Marketing. Clients appreciate their effective lead generation, strong communication, and adaptability in outreach tactics. Notably, their expertise in cold calling and LinkedIn engagement has significantly boosted client sales metrics and brand awareness. Overall sentiment indicates a strong fit for companies seeking reliable sales outreach solutions, particularly in technology, marketing, and service-oriented sectors.
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Consumer Products Business services IT Services Advertising & marketing Software

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Canada (6) India (1) Russia (1) United States (1)

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24H Virtual

5.0 13 reviews

Undisclosed

Undisclosed

50 - 249

Toronto, Canada

Services provided

50% Call Center Services

20% Back Office Outsourcing

20% Customer Service Outsourcing +1

10% Sales Outsourcing

Focus Areas

15% Inbound appointment scheduling

60% Virtual receptionist

25% Answering services

24H Virtual is a company specializing in Contact Center Services, providing comprehensive solutions such as Customer Support Services, Inbound Call Center, and Call Handling. Reviewers consistently highlight their professionalism, responsiveness, and adaptability, with approximately 95% of feedback being positive. Many emphasize their effective communication and flexibility, particularly in managing after-hours services and unique projects.

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Reviews mention Passionate about their work
Clients consistently express that 24H Virtual is passionate about their work, exemplified by their enthusiastic engagement in projects. One client noted, 'The most impressive thing about 24H Virtual was that they were my partner and loved this project as much as I did!' This sentiment underscores a strong commitment to client goals and satisfaction, with clients appreciating their willingness to tackle unique and smaller projects that others would overlook.

Virtual Assistance for Community Credit Union

5.0 Jan 11, 2022

The most impressive thing about 24H Virtual was that they were my partner and loved this project as much as I did! The most unique thing was that they will do small projects where other companies wouldn't even think about it!
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8 of 8 Call Center Services reviews are 5 stars

Less than $10,000 avg. project cost

Call Center Services PROJECT HIGHLIGHT

Call Answering Support for Law Firm
5.0 — A law firm backend service hired 24H Virtual to provide call answering services. They trained a team of receptionists to answer calls from the client's customers and its management and technical Read more
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Industry Experience

24H Virtual demonstrates strong expertise across various industries, including legal, financial services, real estate, hospitality, and wellness. Clients praise their responsive communication, project management, and the ability to enhance service quality and efficiency. Overall sentiment is positive, with particular strengths in customer service and call handling. They are well-suited for businesses needing 24/7 customer support, administrative assistance, and tailored service solutions, making them a versatile partner for diverse sectors.
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Legal Other Industry Financial services Business services Real estate Hospitality & leisure Wellness & Fitness Transportation

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Canada (10) United States (3)

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Line One Contact Centres Inc

4.3 3 reviews

$1,000+

Undisclosed

250 - 999

Calgary, Canada

Services provided

35% Call Center Services

25% Customer Service Outsourcing

20% IT Managed Services +2

10% Back Office Outsourcing

10% Business Consulting

Focus Areas

25% Inbound appointment scheduling

50% Answering services

25% Virtual receptionist

Line One Contact Centres Inc offers comprehensive Contact Center Services, including Inbound and Outbound Call Center, Customer Support, and Telephonic Support. The company consistently receives positive feedback, with a 100% satisfaction rate among reviewers. Clients commend their flexibility, adaptability to new technologies, and excellent project management, highlighting their ability to maintain high service standards and minimal errors.

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Reviews mention Transparent
Clients have praised Line One Contact Centres Inc for their transparency and effective communication throughout their partnership. One client highlighted the importance of being 'honest, transparent, and clear about your expectations and concerns,' which has fostered a strong collaborative relationship. Additionally, the client noted high levels of flexibility and responsiveness, indicating that Line One actively listens to and addresses client needs. Overall, feedback reflects a positive sentiment towards their transparent approach to service delivery.

Call Center Services for Nonprofit Charity Org

4.5 Mar 17, 2022

We have a very effective change management system in place that we use to manage the collaboration. They’ve created a portal to share information with their staff and accept changes and messages. We can track the margin of error and other metrics via that portal, as it allows us to track and identify errors. We’re in continuous communication with them via Microsoft Teams, phone, and email.
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Call Center Services for Nonprofit Charity Org

4.5 Mar 17, 2022

Meet them in the middle. Be honest, transparent, and clear about your expectations and concerns — this approach has certainly paid off for us.
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0 of 3 Call Center Services reviews are 5 stars

$1,000,000 – $9,999,999 avg. project cost

Call Center Services PROJECT HIGHLIGHT

IT Help Desk Services for National Homebuilding Company
4.5 — A national housebuilding company hired Line One Contact Centres Inc for IT help desk services. The team provides after-hours support for tier one and two level services using ServiceNow. Read more
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Average Project Cost Breakdown

$200,000 to $999,999 (2) $10,000,000 + (1)

What Clients Have Said
Clients consistently report that Line One Contact Centres Inc offers excellent value for money, with many noting their reasonable pricing and high-quality service. For instance, one client highlighted that despite investing over $300,000, they faced zero complaints and achieved a 90% call answer rate. Another client mentioned paying approximately $5,100 USD monthly for reliable 24/7 emergency services, emphasizing the effectiveness of their collaboration. Overall, the sentiment reflects satisfaction with cost-effectiveness and service delivery.
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Calgary, Alberta (1) Toronto, Ontario (1) Quebec, Quebec (1)

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Telelink

4.8 3 reviews

$1,000+

< $25 / hr

50 - 249

St. John's, Canada

Services provided

100% Call Center Services

Focus Areas

25% Inbound appointment scheduling

50% Answering services

25% Virtual receptionist

Telelink is a provider of Contact Center Services, specializing in Inbound Call Center support and Customer Service Center solutions. With a focus on customer care, Telelink is consistently praised for their responsive and professional service, with 100% of reviewers expressing satisfaction. Clients commend their effective call handling and seamless integration into business operations, highlighting their attentiveness and ability to ensure quality results.

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Reviews mention High-quality work
Clients express a strong sentiment towards the high-quality work delivered by Telelink. One client, a revenue manager at Bellstar Resorts, noted satisfaction with the service and emphasized the impressive level of attention their account received. Additionally, they highlighted the company's commitment to follow-up, which ensured quality results. Overall, feedback indicates a consistent appreciation for Telelink's dedication to delivering exceptional service.

Call Center Services for Hotel & Resorts Company

5.0 May 30, 2022

We are satisfied with the service we've received. Their follow up with their team to ensure quality results.
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2 of 3 Call Center Services reviews are 5 stars

Less than $10,000 avg. project cost

Call Center Services PROJECT HIGHLIGHT

Call Center Services for Hotel & Resorts Company
5.0 — Telelink has provided 24/7 call answering services for a hotel and resort company. Their work also includes conversations about hotel amenities and service promises. Read more
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Industry Experience

Telelink has received positive feedback across various industries, including Hospitality & Leisure, Mechanical Contracting, and Nonprofit. Clients highlight their effective customer service, responsiveness, and ability to quickly adapt to specific needs, enhancing overall customer experience. In Hospitality, they excel in handling reservation calls, while in Mechanical Contracting, they streamline urgent service calls. Nonprofit clients appreciate their personable approach and data reporting capabilities. Overall, their strengths in communication and project management make them a suitable partner across diverse sectors.
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Construction Hospitality & leisure Nonprofit

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Average Project Cost Breakdown

$10,000 to $49,000 (2) Less than $10,000 (1)

What Clients Have Said
Clients have generally expressed satisfaction with Telelink's pricing and value for money. A revenue manager highlighted that the company's competitive pricing and service promises were key factors in their selection. The president of Iron Dog Mechanical noted their extreme satisfaction with the service, emphasizing improved customer experiences and prompt responses. Additionally, the chair of SOPAC appreciated the personalized service, stating that the costs incurred were justified by the effective results achieved, showcasing overall positive sentiment towards the company's value.
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Agents Republic Inc.

4.5 1 review

$1,000+

< $25 / hr

250 - 999

Vancouver, Canada

Services provided

60% Call Center Services

20% Customer Service Outsourcing

10% Sales Outsourcing +2

5% BI & Big Data Consulting & SI

5% Market Research

Focus Areas

36% Inbound appointment scheduling

64% Answering services

Agents Republic Inc. is a customer support services company renowned for its comprehensive 24/7 multi-language support and technical assistance. Clients commend their exceptional adaptability and communication, with 100% positive feedback. Notably, they achieved a 15% increase in customer satisfaction (CSAT), a 20-point NPS improvement, and a 30% reduction in average response time.

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Industry Experience

Agents Republic Inc. has demonstrated notable expertise in the gaming industry, particularly in mobile gaming, where they provided comprehensive customer support services. Feedback highlights their strengths in quality, adaptability, and project management, leading to significant improvements in customer satisfaction and cost efficiency. Overall sentiment in this industry is highly positive, indicating that potential clients in gaming can expect effective support solutions and proactive communication from the provider.
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Gaming

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Average Project Cost Breakdown

What Clients Have Said
Clients have noted that Agents Republic Inc. offers competitive pricing that fits within budget constraints while delivering significant value. One client highlighted a 20% reduction in operational costs achieved through their services, enhancing overall cost efficiency. The positive sentiment surrounding their cost-effectiveness is reinforced by comments on high-quality support and timely delivery, indicating that the investment in their services yields substantial returns in customer satisfaction and operational success.
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Seologist

5.0 1 review

$5,000+

$100 - $149 / hr

10 - 49

Toronto, Canada

Services provided

15% Call Center Services

15% Email Marketing

10% AR/VR Development +6

10% Advertising

10% Content Marketing

10% Public Relations

10% Social Media Marketing

10% UX/UI Design

10% Web Development

Focus Areas

35% Inbound appointment scheduling

35% Virtual receptionist

30% Answering services

Seologist is an SEO agency praised for delivering exceptional and timely SEO services, helping clients achieve top search rankings efficiently. The feedback is overwhelmingly positive, with 100% of reviewers noting impressive results, effective collaboration, and professionalism. Clients commend their ability to exceed expectations, turning underperforming websites into high-traffic platforms, with no areas identified for improvement.

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Industry Experience

SEOlogist has demonstrated expertise primarily in the financial services sector, particularly in mortgage brokering. Clients report exceptional results, including improved online visibility and lead generation, often within weeks. The company's strengths include a deep understanding of competitive digital marketing landscapes, effective SEO strategies, and professional service. Overall sentiment from the financial services industry is highly positive, indicating that SEOlogist is well-suited for businesses seeking to enhance their online presence and attract customers.
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Financial services

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Average Project Cost Breakdown

$10,000 to $49,000 (1)

What Clients Have Said
Clients express high satisfaction with SEOlogist's cost-effectiveness and value for money. One client noted that they received 'an army of knowledgeable and expert specialists at very reasonable costs,' leading to impressive results within weeks. The company's ability to deliver on time and often ahead of schedule further enhances their perceived value. Overall, the sentiment reflects that SEOlogist not only meets but exceeds client expectations while maintaining competitive pricing.
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Peak Demand

5.0 1 review

$10,000+

$200 - $300 / hr

2 - 9

Toronto, Canada

Services provided

30% Call Center Services

30% AI Consulting

30% Customer Service Outsourcing +2

5% Search Engine Optimization

5% Web Design

Focus Areas

25% Inbound appointment scheduling

50% Answering services

25% Virtual receptionist

Peak Demand is a specialized AI implementation company that excels in custom voice AI solutions for healthcare. Based on their reviews, 100% of feedback is positive, highlighting their technical expertise, responsive support, and alignment with client values. Their exceptional project management and seamless integration capabilities are frequently praised, making them a recommended partner for healthcare organizations seeking dedicated AI solutions.

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VereQuest

Not yet reviewed

Undisclosed

Undisclosed

50 - 249

Toronto, Canada

Services provided

55% Call Center Services

45% IT Strategy Consulting

Focus Areas

55% Inbound appointment scheduling

45% Virtual receptionist

Phone answering service VereQuest is based in Toronto, Canada. The team focuses on Call Center Services and IT strategy consulting.
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Miratel

Not yet reviewed

$1,000+

< $25 / hr

250 - 999

Vaughan, Canada

Services provided

30% Call Center Services

50% Back Office Outsourcing

10% Customer Service Outsourcing +1

10% Sales Outsourcing

Focus Areas

35% Inbound appointment scheduling

65% Answering services

Founded in 2000, Miratel is a Back Office Outsourcing company. Their team offers Back Office Outsourcing and Call Center Services.
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VoIP.ms

Not yet reviewed

Undisclosed

Undisclosed

50 - 249

Terrebonne, Canada

Services provided

50% Call Center Services

50% Unified Communications Consulting & SI

Focus Areas

33% Inbound appointment scheduling

34% Virtual receptionist

33% Answering services

Founded in 2007, VoIP.ms is an unified communications consulting & SI and answering service company. The midsize team specializes in unified communications consulting & SI and Call Center Services.
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Smiledog "Your Receptionist"

Not yet reviewed

$1,000+

< $25 / hr

10 - 49

Bedford, Canada

Services provided

50% Call Center Services

50% Customer Service Outsourcing

Focus Areas

50% Inbound appointment scheduling

50% Virtual receptionist

Smiledog "Your Receptionist", a small call center and Customer Service Outsourcing company, is located in Bedford, Canada. Their services include Call Center Services and Customer Service
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Kroll Communications Inc.

Not yet reviewed

$5,000+

< $25 / hr

2 - 9

Edmonton, Canada

Services provided

10% Call Center Services

30% Market Research

20% Direct Marketing +4

20% Sales Outsourcing

10% Customer Service Outsourcing

5% Email Marketing

5% Marketing Strategy

Focus Areas

100% Inbound appointment scheduling

Kroll Communications Inc. Is a Market Research company based in Edmonton, Canada. They provide Market Research and Direct Marketing and were launched in 2017.
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Intercon Messaging Inc.

Not yet reviewed

Undisclosed

Undisclosed

10 - 49

Drayton Valley, Canada

Services provided

75% Call Center Services

25% Customer Service Outsourcing

Focus Areas

15% Inbound appointment scheduling

70% Answering services

15% Virtual receptionist

Intercon Messaging Inc. Is a call center company. They were launched in 1996, and their services include Call Center Services and Customer Service Outsourcing.
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Alliance Answer

Not yet reviewed

$10,000+

Undisclosed

50 - 249

Kingston, Canada

Services provided

75% Call Center Services

25% Customer Service Outsourcing

Focus Areas

20% Inbound appointment scheduling

47% Answering services

33% Virtual receptionist

Located in Kingston, Canada, Alliance Answer is a midsize answering service. The team offers Call Center Services and Customer Service Outsourcing.
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Answer North America

Not yet reviewed

Undisclosed

< $25 / hr

10 - 49

Toronto, Canada

Services provided

100% Call Center Services

Focus Areas

20% Inbound appointment scheduling

70% Answering services

10% Virtual receptionist

Answer North America is a small Toronto, Canada-based telephone answering service. Their services include Call Center Services.
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Globalfaces Direct

Not yet reviewed

Undisclosed

Undisclosed

50 - 249

Toronto, Canada

Services provided

60% Call Center Services

40% Financial Consulting

Focus Areas

70% Inbound appointment scheduling

30% Answering services

Globalfaces Direct is a call center launched in 2012. The team specializes in Call Center Services and Financial Consulting and is located in Toronto, Canada and Charlotte, North Carolina.
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Global Empire Corporation

Not yet reviewed

$50,000+

< $25 / hr

250 - 999

Edmonton, Canada

Services provided

30% Call Center Services

40% Back Office Outsourcing

20% Customer Service Outsourcing +1

10% Sales Outsourcing

Focus Areas

14% Inbound appointment scheduling

57% Answering services

29% Virtual receptionist

Global Empire Corporation is a Back Office Outsourcing company in Edmonton, Canada. They offer Back Office Outsourcing and Call Center Services.
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RingRang

Not yet reviewed

Undisclosed

Undisclosed

2 - 9

Ottawa, Canada

Services provided

90% Call Center Services

10% Customer Service Outsourcing

Focus Areas

33% Inbound appointment scheduling

34% Virtual receptionist

33% Answering services

Located in Ottawa, Canada, RingRang is a small answering service company. The team specializes in Call Center Services and Customer Service Outsourcing.
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NCRi

Not yet reviewed

Undisclosed

Undisclosed

50 - 249

Mississauga, Canada

Services provided

40% Call Center Services

30% Back Office Outsourcing

30% Customer Service Outsourcing

Focus Areas

20% Inbound appointment scheduling

60% Answering services

20% Virtual receptionist

NCRi is an answering service company established in 2008. The firm focuses on Call Center Services and Back Office Outsourcing.
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HireAway

Not yet reviewed

Undisclosed

< $25 / hr

50 - 249

Toronto, Canada

Services provided

25% Call Center Services

25% Back Office Outsourcing

25% Corporate Travel Management +1

25% Customer Service Outsourcing

Focus Areas

35% Inbound appointment scheduling

35% Virtual receptionist

30% Answering services

HireAway is a call center company founded in 2019. Their services include Call Center Services and Back Office Outsourcing.
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Eazy Virtual Services

Not yet reviewed

Undisclosed

Undisclosed

2 - 9

Toronto, Canada

Services provided

30% Call Center Services

30% Business Consulting

15% Back Office Outsourcing +2

15% Sales Outsourcing

10% IT Staff Augmentation

Focus Areas

35% Inbound appointment scheduling

35% Virtual receptionist

30% Answering services

Founded in 2022, Eazy Virtual Services is a Business Consulting company. Their services include Business Consulting and Call Center Services.
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AnswerPlus

Not yet reviewed

$1,000+

< $25 / hr

250 - 999

Toronto, Canada

Services provided

100% Call Center Services

Focus Areas

24% Inbound appointment scheduling

50% Answering services

26% Virtual receptionist

AnswerPlus is a phone answering service. In Toronto, Canada, the company was established in 1961. Their team focuses on Call Center Services.
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Qallus JSR Inc.

Not yet reviewed

$1,000+

< $25 / hr

10 - 49

Toronto, Canada

Services provided

25% Call Center Services

25% Back Office Outsourcing

25% Customer Service Outsourcing +1

25% Sales Outsourcing

Focus Areas

30% Inbound appointment scheduling

45% Answering services

25% Virtual receptionist

In Toronto, Canada, Qallus JSR Inc. Is a phone answering service. Their services include Call Center Services and Back Office Outsourcing.
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Aptitude 360 Inc

Not yet reviewed

Undisclosed

Undisclosed

50 - 249

Toronto, Canada

Services provided

50% Call Center Services

50% Back Office Outsourcing

Focus Areas

35% Inbound appointment scheduling

35% Answering services

30% Virtual receptionist

Aptitude 360 Inc is a call center and Back Office Outsourcing company. They specialize in Call Center Services and Back Office Outsourcing and were founded in 2019.
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Answer 365

Not yet reviewed

$1,000+

< $25 / hr

50 - 249

Halifax, Canada

Services provided

60% Call Center Services

40% Customer Service Outsourcing

Focus Areas

33% Inbound appointment scheduling

67% Answering services

Answer 365 is an answering service company. The team is located in Halifax, Canada, and their services include Call Center Services and Customer Service Outsourcing.
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BluCollarAi

Not yet reviewed

Undisclosed

Undisclosed

2 - 9

Calgary, Canada

Services provided

20% Call Center Services

50% AI Agents

30% Conversion Optimization

Focus Areas

40% Inbound appointment scheduling

40% Answering services

20% Virtual receptionist

BluCollarAi is an AI Agents company. Located in Calgary, Canada, their small team specializes in AI Agents and Conversion Optimization. The firm was established in 2026.
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TAS-PAGE

Not yet reviewed

$1,000+

< $25 / hr

10 - 49

Peterborough, Canada

Services provided

60% Call Center Services

40% Customer Service Outsourcing

Focus Areas

33% Inbound appointment scheduling

34% Virtual receptionist

33% Answering services

TAS-PAGE is a telephone answering service. Located in Peterborough, Canada, the firm was founded in 1952. Their team provides Call Center Services and Customer Service Outsourcing.
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OnCall Centre

Not yet reviewed

$1,000+

< $25 / hr

10 - 49

Ottawa, Canada

Services provided

60% Call Center Services

40% Customer Service Outsourcing

Focus Areas

33% Inbound appointment scheduling

67% Answering services

Established in 1971, OnCall Centre is a small Ottawa, Canada-based call center service. Their services include Call Center Services and Customer Service Outsourcing.
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Call Centre Systems Inc.

Not yet reviewed

$1,000+

$300+ / hr

10 - 49

Toronto, Canada

Services provided

25% Call Center Services

30% Commercial Brokerage Services

20% Customer Service Outsourcing +2

15% Fulfillment

10% Sales Outsourcing

Focus Areas

10% Inbound appointment scheduling

50% Virtual receptionist

40% Answering services

Call Centre Systems Inc. Is a Commercial Brokerage Services company. Founded in 1989, the company is in Toronto, Canada. Their services include Commercial Brokerage Services and Call Center
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callnova

Not yet reviewed

$100,000+

< $25 / hr

10 - 49

London, Canada

Services provided

20% Call Center Services

20% Back Office Outsourcing

20% Business Consulting +2

20% Corporate Travel Management

20% Trucking

Focus Areas

20% Inbound appointment scheduling

60% Virtual receptionist

20% Answering services

Callnova, a Business Consulting company, was founded in 2018. Based in London, Canada, the team focuses on Business Consulting and Call Center Services.
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FTalent

5.0 2 reviews

$1,000+

< $25 / hr

50 - 249

Montréal, Canada

Services provided

20% Call Center Services

60% Customer Service Outsourcing

10% Back Office Outsourcing +1

10% Sales Outsourcing

Focus Areas

10% Inbound appointment scheduling

70% Answering services

20% Virtual receptionist

FTalent specializes in providing cost-effective and high-performance customer service outsourcing solutions to businesses. We build dedicated teams in Mexico, selecting the top 1% of customer
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Montréal, Canada

1000 Sherbrooke St W
Montréal, Canada H3A 3G4
6 - 9

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Select Call Centre

Not yet reviewed

Undisclosed

Undisclosed

10 - 49

Edmonton, Canada

Services provided

100% Call Center Services

Focus Areas

20% Inbound appointment scheduling

40% Answering services

40% Virtual receptionist

Select Call Centre is a call center company. The Edmonton, Canada-based firm was founded in 1969. Their team provides Call Center Services.
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eCom Customer Care Inc

Not yet reviewed

Undisclosed

Undisclosed

50 - 249

Winnipeg, Canada

Services provided

15% Call Center Services

20% Marketing Strategy

20% Social Media Marketing +3

20% Web Development

15% Back Office Outsourcing

10% Customer Service Outsourcing

Focus Areas

50% Inbound appointment scheduling

50% Answering services

ECom Customer Care Inc is a Marketing Strategy company. Their team is located in Winnipeg, Canada. The company focuses on Marketing Strategy and Social Media Marketing.
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Premier NX

Not yet reviewed

$25,000+

Undisclosed

1,000 - 9,999

Rothesay, Canada

Services provided

10% Call Center Services

10% Back Office Outsourcing

10% Customer Service Outsourcing +12

10% Finance & Accounting Outsourcing (FAO)

10% IT Managed Services

5% API Development

5% Accounting

5% Application Management & Support

5% CRM Consulting and SI

5% Custom Software Development

5% Ecommerce Marketing

5% Graphic Design

5% Social Media Marketing

5% Unified Communications Consulting & SI

5% Video Production

Focus Areas

100% Inbound appointment scheduling

IT managed services company Premier NX was founded in 2003. The team offers IT managed services and Call Center Services.
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Rothesay, Canada

153 Hampton Road
Rothesay, Canada E2E 2P2
1001 - 2000

+1 310 568 6000

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Profcallcenter

Not yet reviewed

$1,000+

< $25 / hr

10 - 49

Toronto, Canada

Services provided

60% Call Center Services

20% Back Office Outsourcing

20% Sales Outsourcing

Focus Areas

30% Inbound appointment scheduling

40% Virtual receptionist

30% Answering services

Profcallcenter is an answering service. Launched in 2000, their team focuses on Call Center Services and Back Office Outsourcing.
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Toronto, Canada

Parkcrest Dr
Toronto, Canada M1M
2 - 5

+14378370101

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PatientSERV

Not yet reviewed

Undisclosed

Undisclosed

2 - 9

Toronto, Canada

Services provided

30% Call Center Services

30% Back Office Outsourcing

20% Corporate Training & Coaching +1

20% IT Strategy Consulting

Focus Areas

30% Inbound appointment scheduling

40% Virtual receptionist

30% Answering services

Phone answering service PatientSERV was founded in 2013. Based in Toronto, Canada, the team focuses on Call Center Services and Back Office Outsourcing.
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Rezolves

5.0 1 review

$1,000+

< $25 / hr

10 - 49

Mississauga, Canada

Services provided

50% Call Center Services

50% Customer Service Outsourcing

Focus Areas

70% Inbound appointment scheduling

15% Answering services

15% Virtual receptionist

Rezolves offers comprehensive Contact Center Services, including Customer Support Services, Inbound Call Center, and Outbound Call Center, as well as Telemarketing Services. Reviews highlight their professionalism, effective project management, and ability to deliver significant improvements in customer satisfaction, order processing efficiency, and digital marketing outcomes. Clients appreciate their holistic approach, data-driven strategies, and responsive communication.

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Mississauga, Canada

150-77 City Center Drive, Mississauga, ON L5B 1M5
Mississauga, Canada L5B 1M5
6 - 9

+1 (416) 648-7581

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Mekka Communications Incorporated

Not yet reviewed

Undisclosed

< $25 / hr

2 - 9

Toronto, Canada

Services provided

80% Call Center Services

20% Customer Service Outsourcing

Focus Areas

25% Inbound appointment scheduling

50% Answering services

25% Virtual receptionist

Small telephone answering service Mekka Communications Incorporated, is in Toronto, Canada. The team offers Call Center Services and Customer Service Outsourcing.
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TeleMED Diagnostic Management

Not yet reviewed

Undisclosed

Undisclosed

10 - 49

Toronto, Canada

Services provided

10% Call Center Services

20% Application Testing

20% Compliance Consulting +4

20% IT Managed Services

10% Back Office Outsourcing

10% Business Consulting

10% IT Strategy Consulting

Focus Areas

30% Inbound appointment scheduling

40% Virtual receptionist

30% Answering services

TeleMED Diagnostic Management is a Toronto, Canada-based IT managed services company. The team provides IT managed services and Application Testing.
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MarketOne International

Not yet reviewed

$10,000+

Undisclosed

250 - 999

Toronto, Canada

Services provided

30% Call Center Services

35% Email Marketing

20% Marketing Strategy +2

10% Conversion Optimization

5% Sales Outsourcing

Focus Areas

100% Inbound appointment scheduling

MarketOne International is an Email Marketing company founded in 1998. Their services include Email Marketing and Call Center Services.
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Toronto, Canada

5775 Yonge Street Suite 522 North York
Toronto, Canada M2M 4J1

781.663.0700

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AnswerForce

4.4 18 reviews

Undisclosed

Undisclosed

1,000 - 9,999

Toronto, Canada

Services provided

70% Call Center Services

30% Customer Service Outsourcing

Focus Areas

10% Inbound appointment scheduling

45% Answering services

45% Virtual receptionist

AnswerForce is a Contact Center Services provider specializing in Customer Support and Call Handling. Their reviews are predominantly positive, with 90% of reviewers highlighting their professionalism and responsive customer service. Clients commend AnswerForce's script customization and adaptability in managing complex call handling needs, though one review mentioned challenges in communication and billing. Overall, AnswerForce is praised for its excellent Customer Service Center capabilities.

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Reviews mention Customized support
Clients have expressed high satisfaction with AnswerForce's customized support, noting their adaptability and responsiveness. One client highlighted a 93% consultation booking rate and remarked that callers often do not realize they are speaking to a service. The company's proactive communication and ability to tailor scripts in real-time were particularly praised. Overall, the sentiment reflects confidence in AnswerForce's capability to meet specific client needs effectively.

Answering Services for Home Improvement & Repair Company

5.0 May 4, 2020

They’re able to update the script on a whim, which is very valuable for our business. The ability to change and update the script is a big deal for our company. They need to go to our website and search for a location with the zip code, and it’s a lot of work, but they do a good job. Be honest about what you want, and they’ll work with you to reach that goal.
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Industry Experience

AnswerForce has received positive feedback across various industries, including Energy & Natural Resources, Financial Services, Education, IT Services, and Retail. Clients commend their responsiveness, professional call management, and ability to customize scripts effectively. The overall sentiment is highly favorable in sectors like Energy and Financial Services, where seamless service integration and improved customer communication were highlighted. Educational institutions also appreciate their efficient inbound client management. Potential clients in these industries may find AnswerForce a suitable partner for enhancing customer interaction.
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Energy & natural resources Financial services Consulting Nonprofit Human Resources Construction Education Information technology Manufacturing Retail Business services Utilities IT Services

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Average Project Cost Breakdown

Less than $10,000 (6) $50,000 to $199,999 (3) $10,000 to $49,000 (1)

What Clients Have Said
Clients generally perceive AnswerForce as offering excellent value for money, particularly highlighting its competitive pricing and comprehensive service features. One client noted, 'The completeness of the service offering and features for a price that is comparable to those who are offering less.' Another praised the responsiveness and adaptability of the service, stating, 'They fit seamlessly into our daily operations.' However, there were mentions of pricing concerns, with some clients suggesting that rates could be lower. Overall, the sentiment leans positively towards the company's cost-effectiveness.
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Toronto, Canada

99 Yorkville Avenue
Toronto, Canada M5R 1C1
76 - 100

800 858 1426

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