Top BPO Companies in Ontario

Ratings Updated: April 1, 2026

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13 Leaders 15 Contenders

271 Companies

Country: Canada

Province: Ontario

List of the Top Ontario BPO Services

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Featured

What are Featured Providers?
Hugo Inc.

5.0 28 reviews
Premier Verified

$1,000+

< $25 / hr

1,000 - 9,999

Serves Ontario

Services provided

25% Customer Service Outsourcing

20% Call Center Services

15% Back Office Outsourcing +4 services

10% Content Moderation Services

10% Data Annotation Services

10% Finance & Accounting Outsourcing (FAO)

10% Sales Outsourcing

Hugo Inc. | Top CX Provider is an outsourcing company specializing in customer experience (CX) and support services. The company consistently receives high praise for its effective project management and adaptability, with 100% of reviewers noting the team's ability to seamlessly integrate into existing operations. Approximately 70% of the feedback highlights the company's impressive cultural fit and commitment to quality, with measurable outcomes like increased efficiency and customer satisfaction.

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Reviews mention Helpful
Clients have expressed a positive sentiment towards Hugo, highlighting their proactive and enthusiastic approach. One client noted that Hugo's integration into their team for lead qualification and customer support was seamless, significantly enhancing productivity and customer interactions. Their effective communication, including daily standups and ongoing chat support, was particularly appreciated. Overall, Hugo is seen as a valuable partner, contributing to operational success without any noted areas for improvement.

Customer Support for Marketing & Advertising Company

5.0 Aug 28, 2023

Hugo's operational support liberated us. By handling routine tasks like customer support and lead qualification, we redirected our resources to new business ventures and strategic priorities. This shift boosted productivity, innovation, and competitive edge, while Hugo ensured efficient day-to-day operations.
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Customer Support for Marketing & Advertising Company

5.0 Aug 28, 2023

Very enthusiastic people who are very proactive and keen to always help.
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Industry Experience

Hugo Inc. has garnered positive feedback across multiple industries, including Financial Services, eCommerce, Automotive, Software, Environmental Services, Advertising & Marketing, Information Technology, and Gaming. Their expertise in customer support, operational efficiency, and content management has consistently been highlighted as a strength. Clients noted significant improvements in response times, customer satisfaction, and overall efficiency. Hugo's ability to adapt to various industry needs, coupled with their commitment to high-quality service, positions them as a valuable partner for businesses seeking to enhance their operations.
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Financial services eCommerce Automotive Food & Beverages Software Information technology Environmental Services Advertising & marketing Gaming Media

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Average Project Cost Breakdown

$50,000 to $199,999 (7) $200,000 to $999,999 (6) $10,000 to $49,000 (2)

What Clients Have Said
Clients consistently commend the company for its exceptional value for money, highlighting that Hugo offers high-quality services at competitive rates. One client noted, 'Good value for cost,' while another emphasized their 'ability to scale services without compromising quality.' Many reviews reflect satisfaction with cost reductions and enhanced operational efficiency, with one client praising an '80% improvement in efficiency' compared to in-house hiring. Overall, the sentiment is overwhelmingly positive, indicating that clients perceive Hugo as a cost-effective partner.
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United States (9) Kenya (3) France (1) Netherlands (1) United Arab Emirates (1) England (1)

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TECHSPEED INC

4.9 18 reviews
Premier Verified

$1,000+

< $25 / hr

50 - 249

Serves Ontario

Services provided

20% Back Office Outsourcing

15% Customer Service Outsourcing

15% Data Annotation Services +5 services

15% Document Digitization & Management

10% Call Center Services

10% Content Moderation Services

10% Litigation Support Services

5% Transcription

TECHSPEED INC is a data solutions company specializing in data entry, content management, and business process outsourcing. The company is praised for its professionalism and adaptability, with 100% of clients highlighting their responsiveness and 90% appreciating their ability to deliver on time. Clients commend their excellent project management and flexibility, noting a strong customer-first mindset. There were no significant areas for improvement mentioned across reviews.

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Industry Experience

TechSpeed Inc has demonstrated expertise across various industries including Politics, Home Services, Retail, Financial Services, and Advertising & Marketing. Clients commend their strong project management, responsiveness, and ability to deliver high-quality results efficiently. Overall sentiment reflects satisfaction, particularly in data processing and customer service, making them a suitable fit for organizations requiring reliable data entry, research, and operational support in diverse sectors.
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Software Other Industry Business services Consulting IT Services Nonprofit Real estate Financial services Retail Healthcare Home Services Politics Advertising & marketing

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Average Project Cost Breakdown

Less than $10,000 (6) $10,000 to $49,000 (5)

What Clients Have Said
Clients consistently highlight TECHSPEED INC's competitive pricing and exceptional value for money. One client noted they chose TECHSPEED for their 'good value for cost,' emphasizing the superior volume and speed of deliverables compared to other vendors. Another pointed out that their pricing fit within budget while maintaining high-quality service. Overall, the sentiment reflects strong satisfaction with the cost-effectiveness and reliability of TECHSPEED's services, with multiple clients expressing no identified areas for improvement.
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More responsive than most other service providers

TECHSPEED INC is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.
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United States (16) Canada (1)

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Connext

5.0 7 reviews
Premier Verified

$1,000+

< $25 / hr

1,000 - 9,999

Serves Ontario

Services provided

30% Customer Service Outsourcing

30% Finance & Accounting Outsourcing (FAO)

20% Back Office Outsourcing +1 service

20% IT Staff Augmentation

Connext is a business process outsourcing company specializing in call center services, transaction management, and accounting processes. Reviewers praise Connext for their impressive hiring process, alignment with company values, and capability to rapidly provide skilled personnel. Over 90% of reviewers highlight their effective communication and project management, while some mention the need for increased employee training. The company is recognized for fostering long-term partnerships.

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1 of 1 reviews is 5 stars

Unknown avg. project cost

Reviewed 1 time in the past 6 months
In recent reviews, clients have expressed overall satisfaction with Connext's call center services, particularly noting a significant reduction in guest complaints and improved reservation accuracy. One client highlighted the impressive hiring process and alignment of values. However, there is a suggestion for enhancing employee training. Communication has been effective, with most projects delivered on time, reinforcing a positive sentiment towards Connext's reliability and professionalism.
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Industry Experience

Connext has demonstrated expertise across various industries, including entertainment, real estate, financial services, software, and business services. Clients commend their ability to quickly scale teams and improve operational efficiencies. The overall sentiment is highly positive, highlighting strengths in communication, talent acquisition, and alignment with client values. This provider appears particularly well-suited for companies in need of outsourcing solutions to enhance productivity, streamline operations, and support growth in a collaborative manner.
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Arts, entertainment & music Real estate Financial services Software Business services Other Industry

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Average Project Cost Breakdown

$10,000 to $49,000 (1)

What Clients Have Said
Clients consistently highlight Connext's competitive pricing and overall value for money. For instance, one client noted that Connext's pricing fit their budget while aligning with their company values, leading to a successful partnership. Another client emphasized the cost-effectiveness in expanding their operations without the overhead of establishing a legal entity. Overall, the sentiment reflects satisfaction with the balance of cost and quality of service, reinforcing Connext as a reliable outsourcing partner.
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Honolulu, Hawaii (3) Denver, Colorado (1) Mechanicsville, Virginia (1) Trevose, Pennsylvania (1)

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Keizer Solutions Inc.

Not yet reviewed

Undisclosed

Undisclosed

10 - 49

Windsor, Canada

Services provided

50% Back Office Outsourcing

25% Call Center Services

25% Cybersecurity

Keizer Solutions Inc. Is a small Back Office Outsourcing company. Established in 2010, the team specializes in Back Office Outsourcing and Cybersecurity.
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Windsor, Canada

3190 Devon Dr, Suite A
Windsor, Canada N8X 4L2

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ExecutiveAssistance Business Solutions Inc.

Not yet reviewed

$1,000+

< $25 / hr

2 - 9

Barrie, Canada

Services provided

30% Back Office Outsourcing

20% Business Consulting

10% Accounting +4 services

10% Graphic Design

10% Search Engine Optimization

10% Social Media Marketing

10% Web Design

ExecutiveAssistance Business Solutions Inc. Is a small Barrie, Canada-based Back Office Outsourcing company. Their services include Back Office Outsourcing and Business Consulting.
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What are Featured Providers?
Remote CoWorker

4.8 176 reviews
Premier Verified

$1,000+

< $25 / hr

1,000 - 9,999

Serves Ontario

Services provided

45% Back Office Outsourcing

15% Finance & Accounting Outsourcing (FAO)

10% Call Center Services +3 services

10% Customer Service Outsourcing

10% HR Consulting

10% Sales Outsourcing

Remote CoWorker is a virtual assistance service provider known for its comprehensive administrative support, project management, and marketing solutions. Across various industries, client feedback is overwhelmingly positive, with over 95% praising the team's responsiveness, efficiency, and ability to learn quickly. Many reviewers highlight the company’s exceptional project management skills, professionalism, and the significant improvement in productivity and time management they experienced.

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Reviews mention Accessible
Clients consistently commend Remote CoWorker for their accessibility and responsiveness. One client noted, 'Princess J. P. has been a pleasure to work with...always willing to do whatever it takes to get the job finished,' highlighting their dedication to understanding client needs. Another client emphasized their 'remarkable time management skills' and promptness in delivering tasks ahead of deadlines. Overall, the sentiment reflects a strong appreciation for the company's commitment to being available and attentive to client demands.

Back Office Outsourcing for Defense Products Reseller

5.0 May 24, 2024

We were pleased with their availability and willingness to understand my needs and demands. Princess J. P. has been a pleasure to work with. She helps me with my business every day and is always willing to do whatever it takes to get the job finished.
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Call Center & Lead Generation Services for Tear Out Company

5.0 Aug 2, 2023

What was most impressive to me was their wide range of professionals that are available to assist you. First and foremost, I was immediately impressed by their remarkable time management skills. Not only were they always on time, but they consistently delivered completed tasks well ahead of the designated deadlines.
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14 of 14 reviews are 5 stars

Less than $10,000 avg. project cost

Reviewed 14 times in the past 6 months
Recent reviews of Remote CoWorker highlight exceptional performance in administrative support across various sectors. Clients consistently praised their responsiveness, reliability, and ability to learn quickly. Specific feedback includes a notable increase in productivity, with one client reporting a 30% improvement. Communication was frequently cited as impressive, with clients appreciating timely responses and effective project management. Overall, the sentiment is overwhelmingly positive, with no significant areas for improvement identified by reviewers.
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Average Project Cost Breakdown

Less than $10,000 (53) $10,000 to $49,000 (12) $50,000 to $199,999 (3) $200,000 to $999,999 (1) $1,000,000 to $9,999,999 (1)

What Clients Have Said
Clients consistently highlight Remote CoWorker's excellent value for money, noting that their pricing aligns well with budgets. For instance, one client appreciated the 'good value for cost' and another emphasized that 'pricing fits our budget.' Many reviews express satisfaction with the efficiency and quality of work delivered, with comments on how the services have led to increased productivity and successful outcomes for various projects. Overall, the sentiment surrounding cost-effectiveness and value remains overwhelmingly positive.
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United States (108) Canada (4) United Arab Emirates (2) Australia (1) Belgium (1) Ireland (1) England (1)

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HelpSquad

5.0 11 reviews
Premier Verified

$1,000+

< $25 / hr

250 - 999

Serves Ontario

Services provided

40% Back Office Outsourcing

30% Call Center Services

30% Customer Service Outsourcing

HelpSquad is a customer service outsourcing company specializing in live chat support, call center augmentation, and virtual assistance across various industries. The company consistently receives high praise for its responsiveness, personalized service, and cost-effective solutions. Approximately 100% of reviewers commend HelpSquad for their attentive project management, while about 70% highlight significant improvements in lead generation and client engagement.

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Industry Experience

HelpSquad has demonstrated strong expertise across various industries, including Real Estate, Advertising & Marketing, Medical, Manufacturing, and Education. Clients noted exceptional communication and timely project delivery, leading to significant improvements in customer service efficiency, lead generation, and operational cost savings. Overall sentiment is positive, highlighting HelpSquad's adaptability and responsiveness, making them a suitable partner for businesses seeking comprehensive customer support solutions.
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Real estate Education Pharmaceuticals Advertising & marketing Medical Consumer Products Manufacturing Business services Software Supply Chain, Logistics, and Transport Healthcare

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Average Project Cost Breakdown

Less than $10,000 (3) $10,000 to $49,000 (3) $50,000 to $199,999 (1) $200,000 to $999,999 (1)

What Clients Have Said
Clients consistently highlight HelpSquad's affordability and value for money, noting that their pricing fits within budgets while delivering significant results. For instance, one client reported a 33% reduction in labor costs, while another emphasized the excellent service quality at a reasonable price. Overall sentiment reflects satisfaction with the cost-effectiveness of HelpSquad's services, aligning well with client expectations and project outcomes.
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More responsive than most other service providers

HelpSquad is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.
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Hatboro, Pennsylvania (3) New Orleans, Louisiana (1) Rochester, Minnesota (1) San Diego, California (1) Lexington, Kentucky (1) Oak Brook, Illinois (1) Lawrenceville, New Jersey (1) Quakertown, Pennsylvania (1) Souderton, Pennsylvania (1)

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Select VoiceCom

4.8 9 reviews
Premier Verified

$5,000+

< $25 / hr

1,000 - 9,999

Serves Ontario

Services provided

30% Call Center Services

30% Customer Service Outsourcing

10% Back Office Outsourcing +3 services

10% Finance & Accounting Outsourcing (FAO)

10% IT Staff Augmentation

10% Sales Outsourcing

Select VoiceCom is a customer service and sales outsourcing company praised for its ability to enhance client operations through effective team staffing and management. Across reviews, 100% highlight their exemplary project management and communication, often going above expectations. Approximately 85% of reviews mention their cultural alignment and responsiveness, while results include increased sales, customer satisfaction, and overall efficiency.

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Reviews mention Easy to work with
Clients consistently describe Select VoiceCom as easy to work with, highlighting their open communication and responsiveness. One client noted, 'their team has been amazing to work with,' appreciating the honest feedback exchange. Another remarked on their 'personalized approach' and willingness to adapt, stating they are 'very easy to speak to.' Overall, the sentiment reflects a strong alignment in culture and values, contributing to a collaborative and effective partnership.

Recruitment Services for Financial Services Company

4.5 Oct 17, 2025

We have found SVC an extremely well organized and communicative team. They respond within 24 hours and have been very open to suggestions, needs, or requests to make the process work for everyone involved. We love their personalized approach, very easy to speak to, honor what they say they are going to do and are open minded to change.
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0 of 1 reviews is 5 stars

$10,000 – $49,000 avg. project cost

Reviewed 1 time in the past 6 months
In the last six months, client feedback for Select VoiceCom has been overwhelmingly positive. A Chief People Officer from a financial services company praised their well-organized and communicative team, noting responsiveness within 24 hours and a personalized approach. Clients appreciated their alignment in company values and culture fit. No areas for improvement were identified, indicating a high level of satisfaction with their services, particularly in sourcing and managing talent effectively.
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Industry Experience

Select VoiceCom exhibits strong capabilities across various industries, including Media, Business Services, Advertising & Marketing, Pharmaceuticals, Financial Services, and Legal. Clients commend their reliability, project management, and the ability to deliver measurable results, such as increased sales and improved customer service. Overall, feedback suggests a positive sentiment, particularly in the Financial Services and Legal sectors, where their attention to quality and client needs is highlighted as a key strength.
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Media Business services Advertising & marketing Pharmaceuticals Other industries Legal Financial services

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Average Project Cost Breakdown

$10,000 to $49,000 (2) $50,000 to $199,999 (2) $1,000,000 to $9,999,999 (2) $200,000 to $999,999 (1)

What Clients Have Said
Clients express a strong sentiment regarding Select VoiceCom's cost-effectiveness and value for money, often highlighting it as a key reason for their selection. One client noted it offered 'good value for cost,' and another mentioned the 'high ratings' and 'great culture fit' that justified their investment. Overall, feedback indicates that Select VoiceCom consistently delivers results that exceed expectations, making them a reliable partner for various business needs.
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NEO MD - Canada

Not yet reviewed

Undisclosed

Undisclosed

2 - 9

Milton, Canada

Services provided

50% Back Office Outsourcing

50% Transcription

NEO MD - Canada is a Back Office Outsourcing and Transcription company in Milton, Canada and Great Neck, New York. Founded in 2010, the team specializes in Back Office Outsourcing and Transcription.
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2081 Technologies Development Inc.

Not yet reviewed

Undisclosed

Undisclosed

2 - 9

London, Canada

Services provided

25% BI & Big Data Consulting & SI

25% Back Office Outsourcing

25% Cloud Consulting & SI +1 service

25% Custom Software Development

In London, Canada, 2081 Technologies Development Inc. Is a data analytics company. They focus on BI & big data consulting & SI and cloud consulting & SI.
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RPO SERVICES

Not yet reviewed

Undisclosed

Undisclosed

10 - 49

Kitchener, Canada

Services provided

20% Accounting

20% Recruiting

20% Recruitment Process Outsourcing +2 services

20% Sales Outsourcing

20% Staffing

RPO SERVICES is an Accounting company based in Kitchener, Canada. They provide Accounting and Sales Outsourcing.
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Avenue Road Advertising

Not yet reviewed

$5,000+

$100 - $149 / hr

50 - 249

Toronto, Canada

Services provided

30% Web Design

20% Search Engine Optimization

15% Call Center Services +3 services

15% Pay Per Click

10% Content Marketing

10% Social Media Marketing

Avenue Road Advertising is a web design company. The company is located in Toronto, Canada. Their team specializes in Web Design and Search Engine Optimization.
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Technology Outsourcing Solutions

Not yet reviewed

$1,000+

< $25 / hr

2 - 9

Mississauga, Canada

Services provided

20% Back Office Outsourcing

20% Custom Software Development

20% IT Managed Services +2 services

20% Staffing

20% Web Design

Technology Outsourcing Solutions is a small Mississauga, Canada-based software development company. The team focuses on Custom Software Development and Back Office Outsourcing.
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MarKam Solutions

5.0 9 reviews
Premier Verified

$1,000+

< $25 / hr

50 - 249

Serves Ontario

Services provided

30% Call Center Services

20% Customer Service Outsourcing

20% IT Managed Services +2 services

20% Sales Outsourcing

10% Back Office Outsourcing

MarKam Solutions is a versatile outsourcing provider specializing in technical support, sales, operations, and customer service. Across multiple reviews, clients commend their professional management, alignment with company values, and ability to meet budget constraints. With over 90% positive feedback, MarKam Solutions is praised for their adaptability, responsiveness, and the strategic impact on metrics such as customer satisfaction and sales growth.

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Reviews mention Customized support
Clients have expressed high satisfaction with MarKam Solutions' customized support, highlighting their ability to adapt solutions to meet specific needs. One client noted the company's 'personal approach' and willingness to go 'the extra mile' despite budget constraints. The project management was praised for professionalism and open communication, with clients reporting quick adaptations and effective problem-solving. Overall, the sentiment reflects a strong alignment of values and a commitment to delivering tailored support.

Call Center Services & Customer Service for Cybersecurity Co

5.0 Nov 6, 2025

The management was highly professional, with great corporate culture, able to understand our needs and adapt themselves to tailor the solutions that works best for us. MarKam Solutions showed very personal approach with attention to our company and project. Even if our budget was tight, they did the impossible to tailor a solution that covers our needs.
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3 of 3 reviews are 5 stars

$10,000 – $49,000 avg. project cost

Reviewed 3 times in the past 6 months
Recent reviews of MarKam Solutions reflect a strong overall sentiment, highlighting their exceptional project management, responsiveness, and ability to tailor solutions to client needs. Clients praised their effective communication and quick adaptation to changes, with one noting a 50% increase in lead generation. Another remarked on their personal approach and commitment to delivering quality services within budget constraints. No significant areas for improvement were identified, underscoring their reliability and professionalism.
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Industry Experience

MarKam Solutions has demonstrated expertise across various sectors, including Advertising & Marketing, Supply Chain & Logistics, Manufacturing, Transportation, and Information Technology. Clients commend their ability to enhance operational efficiency, boost sales, and improve customer satisfaction. The overall sentiment is highly positive, particularly within Supply Chain & Logistics, where they provided significant cost reductions and revenue growth. Their strengths lie in adaptability, effective communication, and a strong understanding of industry-specific needs, making them a suitable partner across these diverse fields.
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Advertising & marketing Information technology Supply Chain, Logistics, and Transport Manufacturing Transportation

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United States (4) Bulgaria (3) England (1)

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TDCX

4.8 12 reviews
Verified

$100,000+

Undisclosed

10,000+

Serves Ontario

Services provided

50% Customer Service Outsourcing

20% Sales Outsourcing

10% Business Consulting +2 services

10% Call Center Services

10% Content Moderation Services

TDCX is a business process outsourcing company specializing in customer service, technical support, and risk assessment across diverse industries, primarily in the APAC region. The company receives consistently positive feedback, with reviews highlighting their scalability, efficient communication, and proactive problem-solving capabilities. Clients appreciate their ability to adapt quickly to changes and deliver high-quality outcomes, with approximately 90% of feedback being positive.

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Reviews mention Innovative
Client feedback highlights TDCX's innovative approach to support, with notable instances of their quick adaptation to process changes and the introduction of new solutions. One client emphasized their ability to provide proactive support and suggest improvements, stating, "They frequently suggest great ideas for improvement." Overall sentiment reflects a strong appreciation for TDCX's collaborative nature and innovative problem-solving capabilities, contributing positively to clients' operational success.

Call Center Services for Global Social Media Company

5.0 May 17, 2022

The team is very dedicated and motivated to try out new solutions, implement pilots and offer innovative ideas for us to consider. I really enjoy their collaborative approach, and our working relationship really feels like a partnership towards reaching our goals. They are very reactive whenever a technical problem occurs they will quickly come up with alternatives and different temporary workflows to minimize disruptions while issues are fixed.
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Call Center Services for Tech Company

5.0 Jun 16, 2021

Innovation and proactive support is another measurement area for TDCX, including how much they can motivate the team in order to reduce attrition rates. They listen closely to our needs, and they actively support our business requirements, even outside the core areas we define in our scope of work. They frequently suggest great ideas for improvement.
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Industry Experience

TDCX demonstrates strong capabilities across various industries, including Hospitality & Leisure, Social Networking, Financial Services, Food & Beverages, Software, Consumer Products, Retail, and IT Services. Feedback emphasizes their agility, innovative problem-solving, and exceptional communication. Clients commend their ability to scale operations while maintaining high service quality, particularly in customer support and risk assessment. Overall sentiment is positive, with notable strengths in fostering partnerships, operational excellence, and a dedication to enhancing customer experience.
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Hospitality & leisure Social Networking Financial services Food & Beverages Software Consumer Products Retail IT Services

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Average Project Cost Breakdown

$1,000,000 to $9,999,999 (2) $200,000 to $999,999 (1) $10,000,000 + (1)

What Clients Have Said
Clients have expressed a generally positive sentiment regarding TDCX's cost and value for money. Feedback highlights their ability to deliver high-quality services while maintaining competitive pricing, as noted by a vendor manager who emphasized TDCX's best value in terms of cost and quality. However, some clients suggested that pricing could be more competitive. Overall, TDCX is regarded as a reliable partner that provides significant value, often exceeding expectations in service delivery.
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Singapore (7) Germany (1) Spain (1) United States (1)

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Big Outsource

5.0 52 reviews
Premier Verified

$10,000+

< $25 / hr

250 - 999

Serves Ontario

Services provided

40% Customer Service Outsourcing

30% Back Office Outsourcing

20% Call Center Services +1 service

10% Finance & Accounting Outsourcing (FAO)

Big Outsource is a professional virtual assistance service provider specializing in administrative support, customer service, and content management tasks. Reviews indicate a high level of satisfaction, with approximately 90% of clients noting improvements in efficiency and communication. Clients appreciate their proactive project management and seamless integration into existing workflows, though some desire more proactive tool suggestions and flexible support hours.

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Reviews mention Detail-oriented
The sentiment regarding detail-oriented service from Big Outsource is overwhelmingly positive. Clients praised the company's meticulous attention to detail, highlighting instances where they elevated content quality and ensured error-free deliverables. One client noted their VA's ability to authentically capture brand voice, while another emphasized the impressive organization of materials, which enhanced the overall presentation. Overall, clients expressed satisfaction with Big Outsource's commitment to quality and thoroughness in their work.

Data Entry Process Services for Educational Company

5.0 Aug 5, 2023

Big Outsource stands out with their unwavering dedication to delivering high-quality services. Their attention to detail, accuracy, and quick turnaround times are particularly impressive.
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Documentation & Transcription for Preservation Mgmt. Company

5.0 Jul 1, 2025

The attention to detail was impressive. They didn’t just transcribe they organized. They didn’t just clean up slides they elevated them. Our sessions looked and felt more premium because of their work.
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VA & Back Office Outsourcing for FinTech Co

5.0 Jul 29, 2025

I loved how the VA quickly picked up my tone of voice and was able to write captions that felt authentic to my brand. She was curious, attentive, and clearly took pride in getting the little details right. For a solo founder like me, that’s golden.
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1 of 1 reviews is 5 stars

$50,000 – $199,999 avg. project cost

Reviewed 1 time in the past 6 months
In the past six months, clients have praised Big Outsource for their responsiveness and ability to enhance project efficiency. One client noted a 30% improvement in turnaround time and appreciated the proactive communication and support provided by their assigned assistant. The alignment of company values and budget considerations were key factors in selecting Big Outsource. However, there is a suggestion for improvement in proposing new content tools, indicating room for further innovation.
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Average Project Cost Breakdown

$50,000 to $199,999 (15) $10,000 to $49,000 (1) $200,000 to $999,999 (1)

What Clients Have Said
Clients frequently commend Big Outsource for their competitive pricing and exceptional value for money. Many highlighted that the pricing fit their budgets while still delivering high-quality service. For instance, one client noted a 70% reduction in in-house admin workload and a 15% increase in client satisfaction, emphasizing the value derived from their partnership. Overall, the sentiment reflects strong satisfaction with cost versus the quality of service provided, underscoring Big Outsource's alignment with client needs and expectations.
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United States (19) Canada (2) Australia (1) India (1) Serbia (1) Switzerland (1) England (1)

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Ampere Digital

Not yet reviewed

Undisclosed

Undisclosed

2 - 9

Mississauga, Canada

Services provided

20% E-Commerce Development

20% Pay Per Click

20% Sales Outsourcing +2 services

20% Search Engine Optimization

20% Social Media Marketing

Ampere Digital is a small social media marketing agency headquartered in Mississauga, Canada. Their services include Social Media Marketing and Search Engine Optimization.
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King Digital Marketing

Not yet reviewed

Undisclosed

Undisclosed

2 - 9

Toronto, Canada

Services provided

20% Pay Per Click

20% Sales Outsourcing

20% Search Engine Optimization +2 services

20% Social Media Marketing

20% Web Design

King Digital Marketing is a social media marketing firm based in Toronto, Canada. They provide Social Media Marketing and Search Engine Optimization.
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What are Featured Providers?
Remote Team Solutions

5.0 23 reviews
Premier Verified

Undisclosed

Undisclosed

250 - 999

Serves Ontario

Services provided

10% Back Office Outsourcing

10% Call Center Services

10% Customer Service Outsourcing +7 services

10% Employer of Record (EOR) Services

10% Finance & Accounting Outsourcing (FAO)

10% HR Outsourcing

10% IT Staff Augmentation

10% Recruitment Process Outsourcing

10% Sales Outsourcing

10% Staffing

Remote Team Solutions is a staffing and recruitment company specializing in remote team management and virtual assistance. Reviews suggest a high level of client satisfaction, with 100% of reviewers praising their responsiveness, cost-effectiveness, and cultural alignment. Clients consistently highlight the company's trustworthiness and ability to exceed expectations, which has fostered long-term partnerships across various industries.

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Reviews mention Proactive
Clients consistently highlight the proactivity of Remote Team Solutions as a key strength. One client noted their 'remarkable' speed in responding to requests, while another emphasized their proactive approach to addressing challenges, ensuring all needs were met. Additionally, a CEO praised their initiative in identifying the need for trademark registration, showcasing their commitment to client success. Overall, the sentiment regarding proactivity is overwhelmingly positive, reflecting a strong alignment with client needs.

BPO Services for Handicraft Store

5.0 Aug 24, 2022

They really see for our company and our staff. They make sure to provide anything we need and help us with it. They always approach all challenges proactively.
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Local Recruitment Services for Retail Tech Software Company

5.0 Oct 23, 2022

The speed in responding to any requests we made and their proactiveness were remarkable! Very effective despite the time difference Egypt-Ireland-Mexico. Frequent emails between us and they were always ready to jump in meetings when needed.
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App & Web Development for Winery

5.0 Dec 28, 2020

Remote Team Solutions is the one who pointed out to us that we didn’t have a trademark. They let me know that they could handle that for me and made a case for why it’s best to be prepared by having one. That demonstrated to me the extent to which they’re willing to look out for their customers.
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1 of 1 reviews is 5 stars

$10,000 – $49,000 avg. project cost

Reviewed 1 time in the past 6 months
Recent feedback for Remote Team Solutions highlights their effective project management and timely delivery of services. A Processing Manager from Texas Specialty Underwriters praised their ability to issue policies faster while maintaining quality. Clients appreciate the flexibility in managing their teams and noted the good value for cost. Overall, sentiment is positive, with no significant areas for improvement identified, indicating a strong alignment with client expectations.
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Average Project Cost Breakdown

$10,000 to $49,000 (9) Less than $10,000 (3) $50,000 to $199,999 (2) $1,000,000 to $9,999,999 (1)

What Clients Have Said
Client feedback on Remote Team Solutions underscores strong value for money, with several reviewers highlighting the company's competitive pricing and high-quality service. For instance, one client noted they achieved a 50% cost reduction by hiring senior recruiters through RTS, while another emphasized that the overall cost was lower than other firms without sacrificing quality. Overall, clients express satisfaction with the balance of cost and service delivery, reinforcing RTS's reputation for providing good value.
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More responsive than most other service providers

Remote Team Solutions is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.
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BluePay

Not yet reviewed

$1,000+

< $25 / hr

250 - 999

Oakville, Canada

Services provided

100% Back Office Outsourcing

Founded in 2003, BluePay is a midsize Back Office Outsourcing company. Their team specializes in Back Office Outsourcing.
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Exzo Global Inc

Not yet reviewed

Undisclosed

Undisclosed

Freelancer

Waterloo, Canada

Services provided

20% Back Office Outsourcing

20% Pay Per Click

20% Social Media Marketing +2 services

20% Video Production

20% Web Design

Exzo Global Inc is a social media marketing agency. Launched in 2018, their team specializes in Social Media Marketing and Pay Per Click.
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TechHighway Systems Inc.

Not yet reviewed

Undisclosed

Undisclosed

10 - 49

Oakville, Canada

Services provided

20% Web Development

10% API Development

10% Application Testing +6 services

10% Custom Software Development

10% E-Commerce Development

10% Mobile App Development

10% Pay Per Click

10% Sales Outsourcing

10% Search Engine Optimization

Launched in 2008, TechHighway Systems Inc. Is a small Oakville, Canada-based web development firm. Their services include Web Development and Search Engine Optimization.
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NucleusTeq

Not yet reviewed

Undisclosed

Undisclosed

250 - 999

Toronto, Canada

Services provided

15% AI Development

15% Robotics Process Automation

10% BI & Big Data Consulting & SI +6 services

10% Back Office Outsourcing

10% CRM Consulting and SI

10% Cloud Consulting & SI

10% DevOps Managed Services

10% Digital Strategy

10% ERP Consulting and SI

NucleusTeq is an artificial intelligence company. The midsize Phoenix, Arizona-based team focuses on Artificial Intelligence and Robotics Process Automation. The company was launched in 2018.
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Toronto, Canada

20 Gerrard St E
Toronto, Canada M5B 2P3
2 - 5

613.285.5534

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D-SOL Media Marketing

Not yet reviewed

$5,000+

$100 - $149 / hr

Freelancer

Burlington, Canada

Services provided

20% Mobile & App Marketing

15% Call Center Services

15% Email Marketing +5 services

10% Advertising

10% Content Marketing

10% Public Relations

10% Social Media Marketing

10% UX/UI Design

D-SOL Media Marketing is a Mobile & App Marketing company. Located in Burlington, Canada, the team provides Mobile & App Marketing and Call Center Services.
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Moneris Digital

Not yet reviewed

Undisclosed

Undisclosed

2 - 9

Toronto, Canada

Services provided

40% Affiliate Marketing

20% Content Marketing

20% UX/UI Design +2 services

10% Sales Outsourcing

10% Search Engine Optimization

Moneris Digital is an Affiliate Marketing company located in Toronto, Canada. Established in 2022, the team provides Affiliate Marketing and Content Marketing.
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Corpshore Solutions

5.0 2 reviews

$250,000+

< $25 / hr

1,000 - 9,999

Toronto, Canada

Services provided

21% Back Office Outsourcing

20% Finance & Accounting Outsourcing (FAO)

15% Business Consulting +5 services

14% Customer Service Outsourcing

10% Financial Consulting

10% Market Research

5% BI & Big Data Consulting & SI

5% Logistics & Supply Chain Consulting

We pride in providing cutting-edge nearshore, offshore and onshore call center services to all small, medium and large scale entreprises looking to leverage top-notch human resource and artificial
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Jackson Swiss Partners

Not yet reviewed

Undisclosed

Undisclosed

10 - 49

Toronto, Canada

Services provided

20% Application Testing

20% BI & Big Data Consulting & SI

20% Back Office Outsourcing +3 services

20% Funding & Investment

10% AI Development

10% Business Consulting

Jackson Swiss Partners is a City of London, England-based big data analytics company. They specialize in BI & big data consulting & SI and Application Testing and were founded in 2018.
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Toronto, Canada

212 King St W, Jackson Swiss Suite
Toronto, Canada M5H 1K5
1

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H-Line Soft

Not yet reviewed

$1,000+

< $25 / hr

50 - 249

Hamilton, Canada

Services provided

45% Back Office Outsourcing

25% HR Consulting

10% Call Center Services +2 services

10% Customer Service Outsourcing

10% Sales Outsourcing

H-Line Soft is a midsize Back Office Outsourcing company based in Secunderabad, India and Fremont, California. The team provides Back Office Outsourcing and HR Consulting.
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Hamilton, Canada

5-1404 Cormorant Rd
Hamilton, Canada L9G 4V5

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Matrix Global InfoTech Solutions

Not yet reviewed

$5,000+

$100 - $149 / hr

50 - 249

Mississauga, Canada

Services provided

25% Web Design

25% Web Development

15% UX/UI Design +4 services

10% Call Center Services

10% Email Marketing

10% Social Media Marketing

5% Logo

Matrix Global InfoTech Solutions is a web design agency. The Pune, India-based team offers Web Design and Web Development.
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Mississauga, Canada

120 Dundas Street East
Mississauga, Canada L5A 1W6
2 - 5

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Exavalu

Not yet reviewed

Undisclosed

Undisclosed

250 - 999

Toronto, Canada

Services provided

20% IT Strategy Consulting

15% CRM Consulting and SI

15% ERP Consulting and SI +5 services

10% AI Development

10% API Development

10% Business Consulting

10% Compliance Consulting

10% Sales Outsourcing

Exavalu is an IT strategy consulting company. Launched in 2018, the agency offers IT strategy consulting and CRM consulting and SI.
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Toronto, Canada

55 York Street, Suite 401
Toronto, Canada M5J 1R7
2 - 5

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Yesler

Not yet reviewed

$5,000+

$100 - $149 / hr

50 - 249

Mississauga, Canada

Services provided

20% Call Center Services

20% Content Marketing

20% Market Research +2 services

20% Marketing Strategy

20% Social Media Marketing

Yesler, a midsize call center service, is based in Seattle, Washington and Wayne, Pennsylvania. Their services include Call Center Services and Content Marketing.
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Mississauga, Canada

77 City Center
Mississauga, Canada L5B 1M5

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Why Trust Clutch

At Clutch, we believe trust is the foundation of every business relationship. Our mission is to help buyers make confident, data-backed decisions informed by real client experiences.

Every review on Clutch undergoes a rigorous, human-led verification process to make sure it’s valid. Our team of specialists confirms the identity of each reviewer, ensures the project is legitimate, and only publishes reviews that meet our strict criteria.

Verification doesn’t stop at the point of publication. Our Trust & Safety team routinely audits older reviews against our guidelines. When reviews fall short of our standards, we remove them.

We evaluate service providers using a structured methodology that combines:

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Market presence
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This data powers tools like the Leaders Matrix, which helps you compare agencies directly. Our research team curates rankings by weighing verified reviews most heavily, so the most trusted and experienced providers rise to the top.

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Ability to deliver

Focus

Proven

Market Leaders

Emerging

Niche

Clutch Leaders Matrix

Rollover to see company insights or click a company below for more details.

1 24H Virtual

2 The Sales Factory

3 Purple Sales

4 Veta Virtual

5 Portage Sales

6 VoiceLogic.com

7 Omnie Integrated Services Inc.

8 Clever Digital Marketing

9 Zenbooks

10 ZRAFTED

11 Code Creators

12 Get Ninja - Virtual Assistant

13 Seologist

A Clutch Leaders Matrix provides a broad view of the top-performing companies in a particular service or location. Each company featured in a Leaders Matrix is evaluated based on Focus and Ability to Deliver. The size of each circle indicates that company’s size.

By using verified reviews, focused service details, and real project data, the Leaders Matrix highlights companies that consistently deliver and stand out from the rest. Each company’s position is based on how well they focus on a service area and how consistently they deliver results, helping you make informed, confident decisions. Learn More

Focus (x-axis)

Focus accounts for a company’s specialization within a certain service.

Ability to Deliver (y-axis)

Ability to Deliver considers three criteria:

Client feedback and reviews
Work experience and previous projects
Market presence and reputation in the industry

List of the Top 13 Ontario BPO Services

24H Virtual

Undisclosed

Undisclosed

50 - 249

Toronto, Canada

Ability to deliver

30.6/40.0

16.2/20 Reviews

9.3/10 Clients & Experience

5.2/10 Market Presence

Service focus

100% Back Office Outsourcing

View Profile Visit Website
The Sales Factory

$25,000+

Undisclosed

50 - 249

Toronto, Canada

Ability to deliver

34.8/40.0

17.4/20 Reviews

9.8/10 Clients & Experience

7.5/10 Market Presence

Service focus

85% Back Office Outsourcing

15% Other

View Profile Visit Website
Purple Sales

$5,000+

$50 - $99 / hr

10 - 49

Toronto, Canada

Ability to deliver

33.3/40.0

16.8/20 Reviews

10/10 Clients & Experience

6.5/10 Market Presence

Service focus

60% Back Office Outsourcing

40% Other

View Profile Visit Website
Veta Virtual

$1,000+

Undisclosed

50 - 249

Toronto, Canada

Ability to deliver

34.5/40.0

19.2/20 Reviews

9.7/10 Clients & Experience

5.5/10 Market Presence

Service focus

33% Back Office Outsourcing

67% Other

View Profile Visit Website
Portage Sales

$10,000+

$300+ / hr

2 - 9

Toronto, Canada

Ability to deliver

32.8/40.0

17.2/20 Reviews

10/10 Clients & Experience

5.6/10 Market Presence

Service focus

50% Back Office Outsourcing

50% Other

View Profile Visit Website
VoiceLogic.com

$1,000+

< $25 / hr

50 - 249

Toronto, Canada

Ability to deliver

19.7/40.0

13/20 Reviews

0/10 Clients & Experience

6.7/10 Market Presence

Service focus

100% Back Office Outsourcing

View Profile Visit Website
Omnie Integrated Services Inc.

$1,000+

< $25 / hr

50 - 249

Toronto, Canada

Ability to deliver

23.6/40.0

16.2/20 Reviews

1.9/10 Clients & Experience

5.5/10 Market Presence

Service focus

100% Back Office Outsourcing

View Profile Visit Website
Clever Digital Marketing

$10,000+

Undisclosed

10 - 49

Vaughan, Canada

Ability to deliver

30.2/40.0

16.2/20 Reviews

8.3/10 Clients & Experience

5.7/10 Market Presence

Service focus

35% Back Office Outsourcing

65% Other

View Profile Visit Website
Zenbooks

$1,000+

$150 - $199 / hr

10 - 49

Ottawa, Canada

Ability to deliver

30.2/40.0

17.6/20 Reviews

3.7/10 Clients & Experience

8.9/10 Market Presence

Service focus

10% Back Office Outsourcing

90% Other

View Profile Visit Website
ZRAFTED

Undisclosed

$50 - $99 / hr

10 - 49

Toronto, Canada

Ability to deliver

26.2/40.0

16.2/20 Reviews

5.1/10 Clients & Experience

4.9/10 Market Presence

Service focus

30% Back Office Outsourcing

70% Other

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Code Creators

$1,000+

< $25 / hr

50 - 249

Mississauga, Canada

Ability to deliver

29/40.0

16.2/20 Reviews

5.4/10 Clients & Experience

7.4/10 Market Presence

Service focus

10% Back Office Outsourcing

90% Other

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Get Ninja - Virtual Assistant

Undisclosed

Undisclosed

10 - 49

Toronto, Canada

Ability to deliver

20.6/40.0

16.6/20 Reviews

0/10 Clients & Experience

4/10 Market Presence

Service focus

60% Back Office Outsourcing

40% Other

View Profile Visit Website
Seologist

$5,000+

$100 - $149 / hr

10 - 49

Toronto, Canada

Ability to deliver

25/40.0

16.2/20 Reviews

2.1/10 Clients & Experience

6.7/10 Market Presence

Service focus

15% Back Office Outsourcing

85% Other

View Profile Visit Website
3C Contact Services

$1,000+

< $25 / hr

50 - 249

Vaughan, Canada

Ability to deliver

6.7/40.0

0/20 Reviews

0/10 Clients & Experience

6.7/10 Market Presence

Service focus

100% Back Office Outsourcing

View Profile Visit Website
Miratel

$1,000+

< $25 / hr

250 - 999

Vaughan, Canada

Ability to deliver

5.8/40.0

0/20 Reviews

0/10 Clients & Experience

5.8/10 Market Presence

Service focus

100% Back Office Outsourcing

View Profile Visit Website
Bill Gosling Outsourcing

$10,000+

< $25 / hr

1,000 - 9,999

Newmarket, Canada

Ability to deliver

5.7/40.0

0/20 Reviews

0/10 Clients & Experience

5.7/10 Market Presence

Service focus

80% Back Office Outsourcing

20% Other

View Profile Visit Website
Callnovo

Undisclosed

Undisclosed

1,000 - 9,999

Markham, Canada

Ability to deliver

5.5/40.0

0/20 Reviews

0/10 Clients & Experience

5.5/10 Market Presence

Service focus

100% Back Office Outsourcing

View Profile Visit Website
NCRi

Undisclosed

Undisclosed

50 - 249

Mississauga, Canada

Ability to deliver

5.3/40.0

0/20 Reviews

0/10 Clients & Experience

5.3/10 Market Presence

Service focus

100% Back Office Outsourcing

View Profile Visit Website
Gatestone & Co.

$1,000+

< $25 / hr

250 - 999

Toronto, Canada

Ability to deliver

5.2/40.0

0/20 Reviews

0/10 Clients & Experience

5.2/10 Market Presence

Service focus

100% Back Office Outsourcing

View Profile Visit Website
Simpro Solutions

$1,000+

< $25 / hr

250 - 999

Toronto, Canada

Ability to deliver

4.9/40.0

0/20 Reviews

0/10 Clients & Experience

4.9/10 Market Presence

Service focus

100% Back Office Outsourcing

View Profile Visit Website
REACH

$1,000+

$50 - $99 / hr

2 - 9

Toronto, Canada

Ability to deliver

22.2/40.0

16.4/20 Reviews

0/10 Clients & Experience

5.8/10 Market Presence

Service focus

10% Back Office Outsourcing

90% Other

View Profile Visit Website
Monochromatic Partners

$5,000+

$200 - $300 / hr

2 - 9

Toronto, Canada

Ability to deliver

20.6/40.0

16.6/20 Reviews

0/10 Clients & Experience

4/10 Market Presence

Service focus

20% Back Office Outsourcing

80% Other

View Profile Visit Website
Martal Group

$1,000+

$25 - $49 / hr

250 - 999

Oakville, Canada

Ability to deliver

39.8/40.0

19.8/20 Reviews

10/10 Clients & Experience

10/10 Market Presence

Service focus

80% Back Office Outsourcing

20% Other

View Profile Visit Website
EmpireOne Contact Center

$1,000+

$25 - $49 / hr

10 - 49

Toronto, Canada

Ability to deliver

4.9/40.0

0/20 Reviews

0/10 Clients & Experience

4.9/10 Market Presence

Service focus

100% Back Office Outsourcing

View Profile Visit Website
DMT Business Development

$1,000+

$25 - $49 / hr

50 - 249

Ottawa, Canada

Ability to deliver

38.9/40.0

20/20 Reviews

10/10 Clients & Experience

8.9/10 Market Presence

Service focus

85% Back Office Outsourcing

15% Other

View Profile Visit Website
Qallus JSR Inc.

$1,000+

< $25 / hr

10 - 49

Toronto, Canada

Ability to deliver

4/40.0

0/20 Reviews

0/10 Clients & Experience

4/10 Market Presence

Service focus

100% Back Office Outsourcing

View Profile Visit Website
PROSOLUTIONS BPO

Undisclosed

Undisclosed

10 - 49

Ajax, Canada

Ability to deliver

6.4/40.0

0/20 Reviews

1.8/10 Clients & Experience

4.7/10 Market Presence

Service focus

85% Back Office Outsourcing

15% Other

View Profile Visit Website
Alliance Answer

$10,000+

Undisclosed

50 - 249

Kingston, Canada

Ability to deliver

5.3/40.0

0/20 Reviews

0/10 Clients & Experience

5.3/10 Market Presence

Service focus

100% Back Office Outsourcing

View Profile Visit Website

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Reviewed 1 time in the past 6 months

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Remote Team Solutions is very responsive

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