Top BPO Companies in Ontario
261 Companies
List of the Top Ontario BPO Services
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$1,000+< $25 / hr1,000 - 9,999Serves OntarioServices provided
25% Customer Service Outsourcing20% Call Center Services15% Back Office Outsourcing +4 services10% Content Moderation Services10% Data Annotation Services10% Finance & Accounting Outsourcing (FAO)10% Sales OutsourcingSee all 28 projectsHugo Inc. | Top CX Provider is an outsourcing company specializing in customer experience (CX) and support services. The company consistently receives high praise for its effective project management and adaptability, with 100% of reviewers noting the team's ability to seamlessly integrate into existing operations. Approximately 70% of the feedback highlights the company's impressive cultural fit and commitment to quality, with measurable outcomes like increased efficiency and customer satisfaction.
Reviews mention Well-organized projects
Clients have consistently praised Hugo for their well-organized project management and efficient onboarding processes. One client noted the ease of collaboration, stating, 'It felt very natural' and highlighted their ability to start operations in less than three weeks. Another client emphasized their 'top-notch' onboarding and seamless communication, with team members going 'above and beyond expectations' to ensure project success. Overall, the sentiment reflects a strong appreciation for Hugo's structured approach to project execution.-
Outsourced Accounting & Content Writing for IT Services Firm
4.5 Sep 11, 2023They actively listened to our project requirements and expectations, ensuring a mutual understanding before proceeding. Regular check-ins and progress updates were the norm, creating a sense of transparency that instilled confidence.
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Digital Strategy for Environmental Solutions Platform
5.0 Aug 29, 2023We had an onboarding session that lasted 1 week and then on-going meetings and conversations depending on project timelines. Their onboarding documentation was very thorough and easy to follow.
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Accounting Services for Marketing & Venture Capital Firm
5.0 Aug 24, 2023They actively listened to our project requirements and expectations, ensuring a mutual understanding before proceeding. Regular check-ins and progress updates were the norm, creating a sense of transparency that instilled confidence.
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Scaling & QA Services for Media Company
5.0 Aug 23, 2023From the moment we engaged with Hugo it felt very natural. They’re very organized and have clearly done this for a lot of great brands. As soon as we started working with them, we were onboarded and up and running in less than 3 weeks which I did not expect.
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Staff Aug & Content Moderation for Blockchain Technology Co
5.0 Aug 23, 2023Their onboarding was top-notch, ensuring a smooth start. Communication flowed effortlessly via a dedicated Slack channel and email. Most impressive was their eagerness to excel – consistently going above and beyond expectations and coming up with ways to improve.
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Industry Experience
Hugo Inc. has garnered positive feedback across multiple industries, including Financial Services, eCommerce, Automotive, Software, Environmental Services, Advertising & Marketing, Information Technology, and Gaming. Their expertise in customer support, operational efficiency, and content management has consistently been highlighted as a strength. Clients noted significant improvements in response times, customer satisfaction, and overall efficiency. Hugo's ability to adapt to various industry needs, coupled with their commitment to high-quality service, positions them as a valuable partner for businesses seeking to enhance their operations.
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Financial services eCommerce Automotive Food & Beverages Software Information technology Environmental Services Advertising & marketing Gaming MediaWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients consistently commend the company for its exceptional value for money, highlighting that Hugo offers high-quality services at competitive rates. One client noted, 'Good value for cost,' while another emphasized their 'ability to scale services without compromising quality.' Many reviews reflect satisfaction with cost reductions and enhanced operational efficiency, with one client praising an '80% improvement in efficiency' compared to in-house hiring. Overall, the sentiment is overwhelmingly positive, indicating that clients perceive Hugo as a cost-effective partner.Was this helpful?
View projects from:
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UndisclosedUndisclosed10 - 49Oakville, Canada
Services provided
20% Web Development10% API Development10% Application Testing +6 services10% Custom Software Development10% E-Commerce Development10% Mobile App Development10% Pay Per Click10% Sales Outsourcing10% Search Engine OptimizationLaunched in 2008, TechHighway Systems Inc. Is a small Oakville, Canada-based web development firm. Their services include Web Development and Search Engine Optimization.
Read moreSee All Locations (2)Pimpri-Chinchwad, India
#2201, EFC Limited – 2nd floor JK InfoTech 2, Rajiv Gandhi Infotech Park, Phase1, Hinjewadi
Pimpri-Chinchwad, India 41105710 - 15
+91 95610 55010
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$5,000+$100 - $149 / hrFreelancerBurlington, Canada
Services provided
20% Mobile & App Marketing15% Call Center Services15% Email Marketing +5 services10% Advertising10% Content Marketing10% Public Relations10% Social Media Marketing10% UX/UI DesignD-SOL Media Marketing is a Mobile & App Marketing company. Located in Burlington, Canada, the team provides Mobile & App Marketing and Call Center Services.
Read moreSee All Locations (1)Burlington, Canada
2071 Headon Forest Drive
Burlington, Canada L7M 2N51
+1.905.333.5607
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UndisclosedUndisclosed2 - 9Toronto, Canada
Services provided
40% Affiliate Marketing20% Content Marketing20% UX/UI Design +2 services10% Sales Outsourcing10% Search Engine OptimizationMoneris Digital is an Affiliate Marketing company located in Toronto, Canada. Established in 2022, the team provides Affiliate Marketing and Content Marketing.
Read moreSee All Locations (1)Toronto, Canada
100 University Ave
Toronto, Canada M5J 1V61
+1.647.795.6766
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$250,000+< $25 / hr1,000 - 9,999Toronto, Canada
Services provided
21% Back Office Outsourcing20% Finance & Accounting Outsourcing (FAO)15% Business Consulting +5 services14% Customer Service Outsourcing10% Financial Consulting10% Market Research5% BI & Big Data Consulting & SI5% Logistics & Supply Chain ConsultingSee all 2 projectsWe pride in providing cutting-edge nearshore, offshore and onshore call center services to all small, medium and large scale entreprises looking to leverage top-notch human resource and artificial
Read moreSee All Locations (3)Santo Domingo, Dominican Republic
Calle Guarocuya esq Presa de Valdesia
Santo Domingo, Dominican Republic251 - 300
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UndisclosedUndisclosed10 - 49Toronto, Canada
Services provided
20% Application Testing20% BI & Big Data Consulting & SI20% Back Office Outsourcing +3 services20% Funding & Investment10% AI Development10% Business ConsultingJackson Swiss Partners is a City of London, England-based big data analytics company. They specialize in BI & big data consulting & SI and Application Testing and were founded in 2018.
Read moreSee All Locations (3)City of London, England
Hillgate Place
City of London, England W821 - 30
+44 208 106 4444
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$1,000+< $25 / hr50 - 249Hamilton, Canada
Services provided
45% Back Office Outsourcing25% HR Consulting10% Call Center Services +2 services10% Customer Service Outsourcing10% Sales OutsourcingH-Line Soft is a midsize Back Office Outsourcing company based in Secunderabad, India and Fremont, California. The team provides Back Office Outsourcing and HR Consulting.
Read moreSee All Locations (4)Aberdeen , Scotland
177 j Hardgate
Aberdeen , Scotland AB11 6YB0203.239.7823
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$5,000+$100 - $149 / hr50 - 249Mississauga, Canada
Services provided
25% Web Design25% Web Development15% UX/UI Design +4 services10% Call Center Services10% Email Marketing10% Social Media Marketing5% LogoMatrix Global InfoTech Solutions is a web design agency. The Pune, India-based team offers Web Design and Web Development.
Read moreSee All Locations (2)Pune, India
Kharadi IT Park
Pune, India 411014201 - 250
+91-7387098989
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UndisclosedUndisclosed50 - 249Toronto, Canada
Services provided
15% AI Development15% Robotics Process Automation10% BI & Big Data Consulting & SI +6 services10% Back Office Outsourcing10% CRM Consulting and SI10% Cloud Consulting & SI10% DevOps Managed Services10% Digital Strategy10% ERP Consulting and SIMidsize artificial intelligence firm NucleusTeq, is located in Phoenix, Arizona and Toronto, Canada. Their services include Artificial Intelligence and Robotics Process Automation.
Read moreSee All Locations (3)Indore, India
1st Floor, Brilliant Titanium, Scheme Number 78, Part II, Vijay Nagar
Indore, India 45201050 - 75
+91 019136382948
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UndisclosedUndisclosed250 - 999Toronto, Canada
Services provided
20% IT Strategy Consulting15% CRM Consulting and SI15% ERP Consulting and SI +5 services10% AI Development10% API Development10% Business Consulting10% Compliance Consulting10% Sales OutsourcingExavalu is an IT strategy consulting company. Launched in 2018, the agency offers IT strategy consulting and CRM consulting and SI.
Read moreSee All Locations (3)Toronto, Canada
55 York Street, Suite 401
Toronto, Canada M5J 1R72 - 5
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UndisclosedUndisclosed10,000+Sydney, Australia
Services provided
10% Cloud Consulting & SI10% IT Managed Services10% IT Strategy Consulting +14 services5% AI Consulting5% AI Development5% Application Management & Support5% Application Testing5% Back Office Outsourcing5% CRM Consulting and SI5% Custom Software Development5% Customer Service Outsourcing5% Cybersecurity5% Digital Strategy5% ERP Consulting and SI5% Enterprise App Modernization5% Finance & Accounting Outsourcing (FAO)5% Generative AIHexaware Technologies is a large IT strategy consulting company. Established in 1990, the team focuses on IT strategy consulting and cloud consulting & SI.
Read moreSee All Locations (15)Frankfurt am Main, Germany
Frankfurt Hexaware Technologies GmbH, Lyonerstr. 15, D-60528 Frankfurt am Main, Germany
Frankfurt am Main, Germany 6052810 - 15
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$5,000+$100 - $149 / hr50 - 249Mississauga, Canada
Services provided
20% Call Center Services20% Content Marketing20% Market Research +2 services20% Marketing Strategy20% Social Media MarketingYesler, a midsize call center service, is based in Seattle, Washington and Wayne, Pennsylvania. Their services include Call Center Services and Content Marketing.
Read moreSee All Locations (4)Wayne, PA
724 Was Lancaster Ave
Wayne, PA 19087
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We evaluate service providers using a structured methodology that combines:
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This data powers tools like the Leaders Matrix, which helps you compare agencies directly. Our research team curates rankings by weighing verified reviews most heavily, so the most trusted and experienced providers rise to the top.
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A Clutch Leaders Matrix provides a broad view of the top-performing companies in a particular service or location. Each company featured in a Leaders Matrix is evaluated based on Focus and Ability to Deliver. The size of each circle indicates that company’s size.
By using verified reviews, focused service details, and real project data, the Leaders Matrix highlights companies that consistently deliver and stand out from the rest. Each company’s position is based on how well they focus on a service area and how consistently they deliver results, helping you make informed, confident decisions. Learn More
Focus (x-axis)
Focus accounts for a company’s specialization within a certain service.
Ability to Deliver (y-axis)
Ability to Deliver considers three criteria:
- Client feedback and reviews
- Work experience and previous projects
- Market presence and reputation in the industry
List of the Top 11 Ontario BPO Services
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UndisclosedUndisclosed50 - 249Toronto, Canada
Ability to deliver
30.6/40.016.2/20 Reviews9.3/10 Clients & Experience5.2/10 Market PresenceService focus
100% Back Office Outsourcing -
$25,000+Undisclosed50 - 249Toronto, Canada
Ability to deliver
34.8/40.017.4/20 Reviews9.8/10 Clients & Experience7.5/10 Market PresenceService focus
85% Back Office Outsourcing15% Other -
$1,000+Undisclosed10 - 49Toronto, Canada
Ability to deliver
33.9/40.018.6/20 Reviews9.7/10 Clients & Experience5.5/10 Market PresenceService focus
100% Back Office Outsourcing -
$5,000+$50 - $99 / hr10 - 49Toronto, Canada
Ability to deliver
33.7/40.017.2/20 Reviews10/10 Clients & Experience6.5/10 Market PresenceService focus
75% Back Office Outsourcing25% Other -
$10,000+$300+ / hr2 - 9Toronto, Canada
Ability to deliver
32.8/40.017.2/20 Reviews10/10 Clients & Experience5.6/10 Market PresenceService focus
50% Back Office Outsourcing50% Other -
$1,000+< $25 / hr50 - 249Toronto, Canada
Ability to deliver
19.7/40.013/20 Reviews0/10 Clients & Experience6.7/10 Market PresenceService focus
100% Back Office Outsourcing -
$1,000+< $25 / hr50 - 249Toronto, Canada
Ability to deliver
23.6/40.016.2/20 Reviews1.9/10 Clients & Experience5.5/10 Market PresenceService focus
100% Back Office Outsourcing -
$10,000+Undisclosed10 - 49Vaughan, Canada
Ability to deliver
30.2/40.016.2/20 Reviews8.3/10 Clients & Experience5.7/10 Market PresenceService focus
35% Back Office Outsourcing65% Other -
Undisclosed$50 - $99 / hr10 - 49Toronto, Canada
Ability to deliver
26.2/40.016.2/20 Reviews5.1/10 Clients & Experience4.9/10 Market PresenceService focus
30% Back Office Outsourcing70% Other -
$1,000+< $25 / hr50 - 249Mississauga, Canada
Ability to deliver
29/40.016.2/20 Reviews5.4/10 Clients & Experience7.4/10 Market PresenceService focus
10% Back Office Outsourcing90% Other -
$5,000+$100 - $149 / hr10 - 49Toronto, Canada
Ability to deliver
25/40.016.2/20 Reviews2.1/10 Clients & Experience6.7/10 Market PresenceService focus
15% Back Office Outsourcing85% Other -
$1,000+< $25 / hr50 - 249Vaughan, Canada
Ability to deliver
6.7/40.00/20 Reviews0/10 Clients & Experience6.7/10 Market PresenceService focus
100% Back Office Outsourcing -
$1,000+< $25 / hr250 - 999Vaughan, Canada
Ability to deliver
5.8/40.00/20 Reviews0/10 Clients & Experience5.8/10 Market PresenceService focus
100% Back Office Outsourcing -
$10,000+< $25 / hr1,000 - 9,999Newmarket, Canada
Ability to deliver
5.7/40.00/20 Reviews0/10 Clients & Experience5.7/10 Market PresenceService focus
80% Back Office Outsourcing20% Other -
UndisclosedUndisclosed1,000 - 9,999Markham, Canada
Ability to deliver
5.5/40.00/20 Reviews0/10 Clients & Experience5.5/10 Market PresenceService focus
100% Back Office Outsourcing -
UndisclosedUndisclosed50 - 249Mississauga, Canada
Ability to deliver
5.3/40.00/20 Reviews0/10 Clients & Experience5.3/10 Market PresenceService focus
100% Back Office Outsourcing -
$1,000+< $25 / hr250 - 999Toronto, Canada
Ability to deliver
5.2/40.00/20 Reviews0/10 Clients & Experience5.2/10 Market PresenceService focus
100% Back Office Outsourcing -
$1,000+< $25 / hr250 - 999Toronto, Canada
Ability to deliver
4.9/40.00/20 Reviews0/10 Clients & Experience4.9/10 Market PresenceService focus
100% Back Office Outsourcing -
$5,000+$200 - $300 / hr2 - 9Toronto, Canada
Ability to deliver
21/40.017/20 Reviews0/10 Clients & Experience4/10 Market PresenceService focus
20% Back Office Outsourcing80% Other -
$1,000+$50 - $99 / hr2 - 9Toronto, Canada
Ability to deliver
22.2/40.016.4/20 Reviews0/10 Clients & Experience5.8/10 Market PresenceService focus
10% Back Office Outsourcing90% Other -
$1,000+$25 - $49 / hr250 - 999Oakville, Canada
Ability to deliver
40/40.020/20 Reviews10/10 Clients & Experience10/10 Market PresenceService focus
85% Back Office Outsourcing15% Other -
$1,000+$25 - $49 / hr10 - 49Toronto, Canada
Ability to deliver
4.9/40.00/20 Reviews0/10 Clients & Experience4.9/10 Market PresenceService focus
100% Back Office Outsourcing -
$1,000+$25 - $49 / hr50 - 249Ottawa, Canada
Ability to deliver
38.6/40.020/20 Reviews10/10 Clients & Experience8.6/10 Market PresenceService focus
85% Back Office Outsourcing15% Other -
$1,000+< $25 / hr10 - 49Toronto, Canada
Ability to deliver
4/40.00/20 Reviews0/10 Clients & Experience4/10 Market PresenceService focus
100% Back Office Outsourcing -
UndisclosedUndisclosed10 - 49Ajax, Canada
Ability to deliver
6.4/40.00/20 Reviews1.8/10 Clients & Experience4.7/10 Market PresenceService focus
85% Back Office Outsourcing15% Other -
$10,000+Undisclosed50 - 249Kingston, Canada
Ability to deliver
5.3/40.00/20 Reviews0/10 Clients & Experience5.3/10 Market PresenceService focus
100% Back Office Outsourcing
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