Top BPO Companies in Virginia

Ratings Updated: September 6, 2026

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What are Featured Providers?
ROI CX Solutions

4.8 4 reviews

Premier Verified

$50,000+

Undisclosed

1,000 - 9,999

Serves Virginia

Services provided

20% Back Office Outsourcing

20% Call Center Services

20% Customer Service Outsourcing +4 services

15% Finance & Accounting Outsourcing (FAO)

10% Content Moderation Services

10% Data Annotation Services

5% HR Outsourcing

ROI CX Solutions is a customer support management company that excels in enhancing customer satisfaction and streamlining support processes. With over 80% of reviews highlighting their flexibility, responsiveness, and efficiency, they have consistently improved key metrics such as first response time, call handling, and customer satisfaction. Despite initial recruitment challenges, their adaptability and commitment to client needs remain commendable.

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Reviews mention Accommodating
Clients have praised ROI CX Solutions for their accommodating nature, highlighting their strong flexibility in adapting to unique needs and maintaining consistent communication. One client noted the team's ability to adjust to the learning curve of their tech stack and support requirements, which significantly enhanced user experience. Despite initial setbacks in talent recruitment, ROI CX Solutions demonstrated a commitment to meeting project milestones and effectively addressing client concerns, ultimately fostering a positive working relationship.

Call Center Services for Software Dev Company

4.5 Feb 25, 2026

ROI CX Solutions’ project management has been solid overall, with strong flexibility and accommodation to our unique needs. We experienced a slight setback early on in recruiting the right talent, but that seems to be on track now that we’ve dialed in the ideal agent persona. They’ve delivered on time after the initial hiccups, meeting key milestones despite the challenges.
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Industry Experience

ROI CX Solutions has garnered positive feedback across various industries, including Retail, Medical, Hospitality & Leisure, and Consumer Products & Services. Clients commend their professionalism, responsiveness, and ability to enhance customer satisfaction. In Retail, they effectively manage service desk operations, while in Medical, they streamline patient interactions and improve call handling metrics. Their flexibility and strong communication have been highlighted in Hospitality, and they have significantly reduced response times in Consumer Products. Overall sentiment indicates strong expertise and positive impact within these sectors.
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Hospitality & leisure Retail Consumer products & services Medical

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Average Project Cost Breakdown

$50,000 to $199,999 (1)

What Clients Have Said
Clients consistently commend ROI CX Solutions for offering competitive pricing and significant value for money. A DocMJ executive noted that their pricing fit the budget while delivering good value, resulting in improved call performance and operational efficiency. Similarly, feedback from a hospitality director highlighted that ROI CX Solutions' pricing aligned with their budget and provided excellent value, contributing to lower costs and increased flexibility. Overall, client sentiment reflects satisfaction with the cost-effectiveness of their services.
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Austin, Texas (1) Dallas, Texas (1) Shiner, United States (1)

This provider is fluent in 1 language:

English

This provider is available in 4 time zones:

Central Standard Time (CST)

Eastern Standard Time (EST)

Pacific Standard Time (PST)

Mountain Standard Time (MST)

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Hugo Inc.

5.0 28 reviews

Verified

$1,000+

< $25 / hr

1,000 - 9,999

Serves Virginia

Services provided

25% Customer Service Outsourcing

20% Call Center Services

15% Back Office Outsourcing +4 services

10% Content Moderation Services

10% Data Annotation Services

10% Finance & Accounting Outsourcing (FAO)

10% Sales Outsourcing

Hugo Inc. | Top CX Provider is an outsourcing company specializing in customer experience (CX) and support services. The company consistently receives high praise for its effective project management and adaptability, with 100% of reviewers noting the team's ability to seamlessly integrate into existing operations. Approximately 70% of the feedback highlights the company's impressive cultural fit and commitment to quality, with measurable outcomes like increased efficiency and customer satisfaction.

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Reviews mention Great team
Clients consistently highlight the professionalism and approachability of the Hugo team, emphasizing their effective communication and responsiveness. One client noted that the team was 'incredibly easy and fun to work with,' fostering a collaborative atmosphere that significantly contributed to project success. The team's dedication to aligning with client needs and their commitment to quality were also frequently praised, reinforcing the overall sentiment of a great team that genuinely cares about client success.

Customer Support for FinTech Organization

5.0 Aug 23, 2023

Hugo demonstrated exceptional proficiency in assembling a team of customer support specialists, showcasing an impressive knack for identifying and enlisting professionals with profound expertise in providing assistance. Their dedication to delivering precise and influential customer support was evident in the caliber of support specialists they curated.
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Industry Experience

Hugo Inc. has received positive feedback across various industries, including Financial Services, eCommerce, Automotive, Information Technology, Gaming, Media, and Advertising & Marketing. Clients commend their expertise in enhancing customer support, streamlining operations, and driving revenue growth. In Financial Services, they excel at global customer experience management; in eCommerce, they improve back-office efficiency. Their adaptable project management and commitment to quality have resulted in measurable outcomes such as increased transaction volume and improved customer satisfaction, making them a reliable partner for businesses seeking growth and operational excellence.
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Media Information technology Financial services eCommerce Food & Beverages Automotive Environmental Services Advertising & marketing Gaming Software

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Average Project Cost Breakdown

$50,000 to $199,999 (7) $200,000 to $999,999 (6) $10,000 to $49,000 (2)

What Clients Have Said
Clients consistently commend Hugo Inc. for providing excellent value for money, noting that their services align well with project costs. For instance, a CMO highlighted Hugo's 'good value for cost' in scaling customer experience infrastructure, while a Head of Finance remarked on their 'great culture fit' and 'good value for cost.' Overall, the sentiment reflects satisfaction with the pricing relative to the quality and impact of services delivered, reinforcing Hugo's reputation as a cost-effective partner.
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United States (9) Kenya (3) France (1) Netherlands (1) United Arab Emirates (1) England (1)

This provider is fluent in 54 languages:

Mandarin

English

Spanish

Arabic

Bengali

Hindi

Russian

Portuguese

Japanese

German

Javanese

Korean

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This provider is available in 38 time zones:

Colombia Time (COT)

Near East Time (NET)

Middle East Time (MET)

China Taiwan Time (CTT)

Gulf Standard Time (GST)

Brazil Eastern Time (BET)

Greenwich Mean Time (GMT)

India Standard Time (IST)

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Top Customer Service

5.0 68 reviews

Premier Verified

$1,000+

Undisclosed

250 - 999

Serves Virginia

Services provided

55% Customer Service Outsourcing

15% Data Annotation Services

10% Back Office Outsourcing +2 services

10% Call Center Services

10% Content Moderation Services

Top Customer Service is a customer support agency renowned for its excellent call handling and content writing services. Across the reviews provided, 88% of clients emphasize their professionalism and ability to improve communication efficiency. Clients report smoother workflows, increased client satisfaction, and enhanced brand representation. Despite minimal suggestions for proactive content strategy, their high-quality service remains consistently praised.

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Reviews mention Great team
Clients have consistently praised Top Customer Service for their impressive team dynamics and adaptability. One client highlighted their ability to learn and effectively respond to customer inquiries in technical languages, noting, 'Their teammates are good learners.' Additionally, the client commended the team's leadership and management, stating, 'Top Customer Service has good leadership and management.' Overall, the sentiment reflects a strong appreciation for the team's capabilities and responsiveness.

Customer Service Outsourcing for Software Development Co

5.0 Jun 30, 2025

We manage the project in-house. Top Customer Service team lead is always available and delivers our requests. We speak with him once a month and have a meeting where he gives us a detailed overview of what they've done. Top Customer Service's teammates are good learners. They've learned about the languages we work with and can respond to our customers' inquiries.
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8 of 8 reviews are 5 stars

$50,000 – $199,999 avg. project cost

Reviewed 8 times in the past 6 months
In the last six months, clients have consistently praised Top Customer Service for their professionalism, effective communication, and ability to enhance customer satisfaction. A CEO noted immediate improvements in content clarity and SEO performance, while a Marketing Manager highlighted reduced missed calls and improved response times. Clients appreciated the team's understanding of brand voice and commitment to quality service. Overall sentiment is highly positive, with minor suggestions for more proactive strategic input.
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Average Project Cost Breakdown

$10,000 to $49,000 (18) $50,000 to $199,999 (11) $200,000 to $999,999 (6) $1,000,000 to $9,999,999 (1)

What Clients Have Said
Clients consistently praised Top Customer Service for its excellent value for money and competitive pricing. Feedback highlighted their ability to deliver high-quality support while remaining budget-friendly. For instance, one client noted, 'Good value for cost,' while another mentioned, 'Pricing fit our budget.' Overall, the sentiment across reviews indicates that clients felt they received substantial benefits from their investment, with improved response times and customer satisfaction justifying the costs incurred.
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United States (18) Canada (13) France (1)

This provider is fluent in 20 languages:

English

Spanish

Arabic

Hindi

Russian

Japanese

German

Javanese

Korean

French

Turkish

Italian

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This provider is available in 35 time zones:

Colombia Time (COT)

Near East Time (NET)

Middle East Time (MET)

China Taiwan Time (CTT)

Gulf Standard Time (GST)

Brazil Eastern Time (BET)

Greenwich Mean Time (GMT)

India Standard Time (IST)

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TDCX

4.8 12 reviews

Verified

$100,000+

Undisclosed

10,000+

Serves Virginia

Services provided

50% Customer Service Outsourcing

20% Sales Outsourcing

10% Business Consulting +2 services

10% Call Center Services

10% Content Moderation Services

TDCX is a prominent business process outsourcing (BPO) company that specializes in providing global quality evaluations, customer support, and scalable operations solutions across various sectors such as hospitality, social media, fintech, and e-commerce. Clients frequently praise TDCX for their agility, reliability, and exceptional communication skills, with a focus on collaborative and innovative problem-solving approaches. Approximately 95% of feedback highlights their ability to consistently exceed expectations and deliver high-quality service, with numerous clients noting their impressive capacity for scaling operations without compromising quality. Some areas for improvement mentioned include exploring more competitive costing and flexible remote work options. Overall, TDCX maintains a strong reputation as a reliable and effective partner in enhancing customer experience and operational efficiency.

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Reviews mention Easy to work with
Clients consistently highlight TDCX's ease of collaboration, noting their dedication, flexibility, and responsiveness. One client praised the managers for being 'very easy to work with,' emphasizing trust and alignment in their partnership. The Operations manager was commended for being accessible and quick to respond to inquiries, further enhancing the collaborative experience. Overall, the sentiment reflects a strong appreciation for TDCX's supportive approach and commitment to their clients' growth.

BPO Services for E-Commerce Company

5.0 Mar 31, 2022

The managers are very easy to work with, there is alignment and also trust between us. The Operations manager is very easy to reach and fast in response. In addition, the Operations manager is very open to ideas and collaboration to improve performance for both the team's well-being and business needs.
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Industry Experience

TDCX demonstrates strong capabilities across various industries, including Hospitality & Leisure, Social Networking, Financial Services, Food & Beverages, Software, Consumer Products, Retail, and IT Services. Feedback emphasizes their agility, innovative problem-solving, and exceptional communication. Clients commend their ability to scale operations while maintaining high service quality, particularly in customer support and risk assessment. Overall sentiment is positive, with notable strengths in fostering partnerships, operational excellence, and a dedication to enhancing customer experience.
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Hospitality & leisure Social Networking Financial services Food & Beverages Software Consumer Products Retail IT Services

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Average Project Cost Breakdown

$1,000,000 to $9,999,999 (2) $200,000 to $999,999 (1) $10,000,000 + (1)

What Clients Have Said
Clients have expressed a generally positive sentiment regarding TDCX's cost and value for money. Feedback highlights their ability to deliver high-quality services while maintaining competitive pricing, as noted by a vendor manager who emphasized TDCX's best value in terms of cost and quality. However, some clients suggested that pricing could be more competitive. Overall, TDCX is regarded as a reliable partner that provides significant value, often exceeding expectations in service delivery.
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Singapore (7) Germany (1) Spain (1) United States (1)

This provider is available in 32 time zones:

Near East Time (NET)

Middle East Time (MET)

China Taiwan Time (CTT)

Brazil Eastern Time (BET)

Greenwich Mean Time (GMT)

India Standard Time (IST)

Japan Standard Time (JST)

Midway Islands Time (MIT)

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Buzzy Work Pro

Not yet reviewed

Verified

$10,000+

$100 - $149 / hr

2 - 9

Front Royal, VA

Services provided

50% Back Office Outsourcing

20% Pay Per Click

10% Fractional CMO Services +2 services

10% Marketing Strategy

10% Search Engine Optimization

Buzzy Work Pro is a Back Office Outsourcing company. Established in 2025, the company offers Back Office Outsourcing and Pay Per Click.
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MAP Communications

4.2 14 reviews

Undisclosed

Undisclosed

10 - 49

Chesapeake, VA

Services provided

70% Call Center Services

30% Customer Service Outsourcing

MAP Communications is a call-answering service provider. Their reviews show a mixed reception, with one client expressing dissatisfaction due to inadequate customer support and billing issues, while another client highlights their efficient call management and communication skills, resulting in improved revenue and efficiency. Approximately 50% of the feedback is positive, with customer service and response time being frequently mentioned strengths.

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Reviews mention Communicative
Clients consistently praise MAP Communications for their excellent communication skills and responsiveness. One client highlighted their ability to quickly respond and meet deadlines, stating they are 'very quick to respond' and 'always meet our deadlines.' The overall sentiment reflects a strong appreciation for the company's communicative approach, with an emphasis on how it enhances customer experience and operational efficiency.

Customer Experience Assistance for Manufacturing Service

5.0 Nov 2, 2017

They have flawless communication skills.
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Industry Experience

MAP Communications has notably worked across various industries, including business services, manufacturing, financial services, information technology, real estate, retail, and consumer products. Feedback highlights strengths in communication and efficiency in the manufacturing sector, with some clients reporting improved revenue. However, the business services sector received mixed reviews, with concerns about service quality and customer experience. Overall, MAP Communications is well-suited for manufacturing and IT, while potential clients in business services should proceed with caution.
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Manufacturing Other Industry Healthcare Real estate Retail Financial services Consumer Products Business services Information technology

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Average Project Cost Breakdown

Less than $10,000 (12) $10,000 to $49,000 (1) $200,000 to $999,999 (1)

What Clients Have Said
MAP Communications receives mixed feedback regarding its cost and value for money. While one client appreciated the pricing that fit their budget, another expressed dissatisfaction with the service provided, highlighting a lack of effective call handling despite the cost. Positive remarks noted significant savings in time and money, but there were also calls for lower prices. Overall, clients indicated that while the service could be cost-effective, the quality must align with expectations.
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Maitland, Florida (1) Miami, Florida (1) Sarasota, Florida (1) Valrico, Florida (1) Atlanta, Georgia (1) Wilmington, North Carolina (1) Columbia, Tennessee (1) Memphis, Tennessee (1) Wayne, New Jersey (1) Lorain, Ohio (1) Fremont, California (1) San Bernardino, California (1) Coventry, Connecticut (1)

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Red2Black Group

5.0 5 reviews

$5,000+

$150 - $199 / hr

2 - 9

Fairfax Station, VA

Services provided

70% Sales Outsourcing

20% Corporate Training & Coaching

10% Business Consulting

Red2Black Group is a consultancy specializing in sales process optimization and enablement, assisting companies across various industries with CRM integration, sales training, and management. The reviews reflect overwhelmingly positive feedback, with 100% of reviewers praising their expertise in sales and CRM processes, and 80% highlighting their effective project management and responsiveness. A few clients suggested minor improvements in proposal turnaround, but generally expressed high satisfaction with their collaborative approach and results-oriented methodology.

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Reviews mention Experienced
Clients express a highly positive sentiment regarding Red2Black Group's expertise and experience. One client noted that their sales numbers increased by 50% due to the team's effective training and management. Patrick, the founder, was praised for his intelligence and commitment, being described as an integral partner rather than just a consultant. Overall, clients recommend Red2Black Group for their professionalism and impactful results, with no significant areas for improvement identified.

Sales Team Training for Energy Consultancy

5.0 Feb 22, 2022

Patrick was smart and experienced. He was committed to his work and more than just a consultant; Patrick was our partner and an integral part of our team.
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Industry Experience

Red2Black Group has demonstrated expertise across multiple industries, including Transportation, IT Services, Healthcare, Consulting, and Media. In Transportation, they streamlined sales processes, enhancing logistics and CRM integration, resulting in increased market share. The IT Services sector saw over 50% growth in sales presentations through efficient analytics. In Healthcare, they improved sales closure rates and aligned cross-department objectives. Their consulting work in the energy sector resulted in a 50% increase in sales. Overall, feedback highlights their strong project management, adaptability, and effective training capabilities.
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Transportation IT Services Healthcare Consulting Media

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Average Project Cost Breakdown

$200,000 to $999,999 (2) Less than $10,000 (1) $10,000 to $49,000 (1)

What Clients Have Said
Clients have praised Red2Black Group for delivering significant value relative to their costs, with investments ranging from $25,000 to $220,000. Feedback highlights their efficiency and expertise in improving sales processes, resulting in substantial revenue increases, such as a 50% rise in sales presentations. Clients appreciated their responsiveness and ability to manage expectations, indicating a strong return on investment. Overall, the sentiment reflects satisfaction with the company's pricing and perceived value, with suggestions for minor improvements in proposal timeliness.
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United States (3) Canada (1) Israel (1)

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Salaria Sales Solutions

5.0 7 reviews

$1,000+

$100 - $149 / hr

50 - 249

Arlington, VA

Services provided

25% Call Center Services

25% Content Marketing

25% Customer Service Outsourcing +1 service

25% Digital Strategy

Salaria Sales Solutions is a business development sales support firm specializing in lead generation, appointment setting, and outbound sales engine management. The company has received overwhelmingly positive feedback from reviewers, with clients highlighting their professionalism, proactive communication, and ability to exceed expectations in generating qualified leads. Notably, 100% of reviewers emphasize their effective project management and adaptability, leading to significant improvements in sales pipelines and business growth.

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Reviews mention Proactive
Clients consistently praised Salaria Sales Solutions for their proactive approach to project management. One CEO noted their team 'flags issues quickly and adjusts accordingly,' while the National Sales Manager highlighted that Salaria operates as a 'true extension of our sales team,' demonstrating responsiveness and precision. The proactive nature of their communication and strategy adjustments has been instrumental in achieving measurable improvements in meeting quality and conversion rates, reflecting a strong commitment to client success.

Lead Generation for Wayfinding System Company

5.0 Feb 20, 2026

In Q1 2025, 10% of completed meetings converted into qualified sales opportunities. By Q3, that figure had grown to 41% - a 4x improvement over three quarters. That kind of trajectory reflects a team that actively learns, refines targeting, and improves without being pushed. Across Q1–Q3 2025, Salaria generated 16 sales-qualified opportunities from 61 completed meetings. Four of those converted to closed business, most within two to three weeks of the initial meeting. That's a 25% SQL-to-close rate on a service that runs at a flat monthly fee. What stands out most is their precision and responsiveness. Their research team builds highly targeted lists that actually match our ICP, not generic database exports. Their SDRs communicate professionally, follow our messaging closely, and provide transparent reporting so we always know what’s happening in the campaign. They iterate quickly, adjust strategy based on real‑time feedback, and operate like an extension of our internal team. The combination of speed, data accuracy, and consistent communication has made them one of the easiest partners to work with. The data is clean, the messaging is on‑point, and their team adjusts quickly based on feedback. They operate like a true extension of our sales organization. Honestly, nothing stands out as a real downside. Any small issues that come up are addressed quickly, and their team is proactive about keeping the campaign on track.
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Outbound Sales Engine for On-Site Maintenance Company

5.0 Apr 10, 2026

Salaria Sales Solutions’ communication has been consistent and proactive. When something isn’t working, they flag it and adjust. When a meeting doesn’t show, they’re already working to get it back on the calendar.
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4 of 4 reviews are 5 stars

$10,000 – $49,000 avg. project cost

Reviewed 4 times in the past 6 months
Recent reviews of Salaria Sales Solutions highlight their exceptional ability to build effective sales pipelines and generate qualified leads. Clients noted impressive outcomes, such as booking 185 demos and achieving significant weekly revenue growth. The team's professionalism, proactive communication, and adaptability to client needs received consistent praise. Reviewers appreciated the structure and discipline in managing outreach processes, with many indicating no areas for improvement. Overall, sentiment towards Salaria Sales Solutions is overwhelmingly positive, reflecting their value in driving sales success.
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Industry Experience

Salaria Sales Solutions has demonstrated robust expertise across various industries, including Automotive, Education, Energy & Natural Resources, Business Services, and Advertising & Marketing. Clients commend their ability to generate qualified leads, enhance outbound sales processes, and provide data-driven insights. The overall sentiment is highly positive, with particular praise for their flexibility, communication, and the measurable impact on pipeline growth. Salaria is particularly well-suited for organizations seeking structured sales support and effective lead generation strategies.
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Energy & natural resources Business services Other industries Automotive Education Advertising & marketing

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Average Project Cost Breakdown

$10,000 to $49,000 (1) $50,000 to $199,999 (1)

What Clients Have Said
Clients consistently highlight Salaria Sales Solutions' competitive pricing and strong value for money. For instance, a CEO noted that their pricing fit the budget while providing exceptional value, evident in the consistent booking of qualified meetings. Another client emphasized the impressive conversion rates and measurable pipeline growth achieved at a flat monthly fee, reinforcing the sentiment that Salaria delivers significant ROI. Overall, feedback reflects satisfaction with the cost-effectiveness of their services.
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DCA Virtual Business Support

4.8 7 reviews

$1,000+

$50 - $99 / hr

10 - 49

Richmond, VA

Services provided

30% Web Design

20% Back Office Outsourcing

20% Content Marketing +3 services

10% Customer Service Outsourcing

10% Graphic Design

10% Logo

DCA Virtual Business Support is a versatile digital service provider specializing in website development, social media management, and administrative support. Across various projects, 100% of reviewers highlight their professionalism, effective communication, and impressive project management skills. Clients frequently commend DCA's ability to meet timelines and deliver high-quality, tailored solutions that enhance business operations and online presence.

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Reviews mention Proactive
Clients have consistently praised DCA Virtual Business Support for their proactive approach, particularly highlighting Samantha's organization and attentiveness. One client noted her ability to conduct thorough research and suggest effective software integrations, which significantly improved their operations. Timely updates and reminders for newsletters further exemplify their proactive service. Overall, the sentiment reflects strong satisfaction with the team's responsiveness and initiative in managing client needs.

Web Dev for Safety Training Company

5.0 Mar 15, 2021

A company is only as good as the team they have executing. I am blessed to have Samantha as my team lead. She is organized, attentive, pro-active, responsive and talented. Samantha did all my research and made all the suggestions for software integration which has worked perfectly.
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Industry Experience

DCA Virtual Business Support has received positive feedback across various industries including Business Services, Arts & Entertainment, Utilities, Education, and Advertising & Marketing. Clients commend their expertise in website development, social media management, and content creation, highlighting strengths in responsiveness, professionalism, and understanding specific industry needs. The overall sentiment is favorable, particularly for businesses seeking tailored digital solutions and effective project management.
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Other Industry Arts, entertainment & music Business services Advertising & marketing Utilities Education

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Average Project Cost Breakdown

Less than $10,000 (5) $10,000 to $49,000 (2)

What Clients Have Said
Clients generally perceive DCA Virtual Business Support as providing good value for money, despite some feedback regarding higher pricing. One client noted, "Their pricing is a little high, but you get high-quality content," suggesting that the quality justifies the cost. Another client expressed satisfaction with their $4,700 investment, stating that the new website met modern standards and helped attract new customers. Overall sentiment indicates that clients appreciate the professionalism and quality of work, deeming it worth the investment.
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Charlotte, North Carolina (3) Indian Trail, North Carolina (1) Addison, Illinois (1) Concord, California (1) Worcester, Massachusetts (1)

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Centro

Not yet reviewed

Undisclosed

Undisclosed

1,000 - 9,999

Winchester, VA

Services provided

30% HR Outsourcing

15% Call Center Services

15% Customer Service Outsourcing +5 services

10% CRM Consulting and SI

10% IT Managed Services

10% Sales Outsourcing

5% Back Office Outsourcing

5% ERP Consulting and SI

Centro is a HR Outsourcing company. The Winchester, Virginia-based firm specializes in HR Outsourcing and Call Center Services.
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Bay Business Group

4.8 6 reviews

$1,000+

Undisclosed

10 - 49

Falls Church, VA

Services provided

70% Finance & Accounting Outsourcing (FAO)

20% Back Office Outsourcing

10% Call Center Services

Bay Business Group is a professional accounting and bookkeeping service provider, recognized for their expertise in monthly accounting, payroll processing, and tax preparation. Across various reviews, 100% of clients praise their prompt communication, professionalism, and ability to handle complex transactions seamlessly. They are highly valued for their role in financial clarity and growth, with no reported areas for improvement.

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Reviews mention Great team
Clients consistently praise Bay Business Group for their exceptional team, highlighting their competence and interpersonal skills. One client noted that tax accountants Darcy and Taylor are 'lovely people and extremely competent,' reflecting overall satisfaction with team performance. The positive sentiment is further reinforced by the client's experience of improved financial reporting and decision-making, alongside a seamless communication process. Overall, the feedback underscores a strong appreciation for the team's professionalism and effectiveness.

Accounting Services for IT Company

5.0 Jul 29, 2026

Darcy and Taylor (Tax Accountants) are both lovely people and extremely competent.
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Industry Experience

Bay Business Group demonstrates expertise in the Information Technology, Media, Business Services, and Financial Services sectors. Clients commend their professionalism, responsiveness, and ability to deliver high-quality accounting and back-office services. The overall sentiment is positive, with notable strengths in compliance, efficiency, and proactive financial management. Their impact is evident in enhanced operational efficiency and significant cost savings, particularly in IT and financial services, making them a suitable fit for businesses in these industries.
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Media Business services Information technology Financial services

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Average Project Cost Breakdown

$10,000 to $49,000 (1) $50,000 to $199,999 (1) $1,000,000 to $9,999,999 (1)

What Clients Have Said
Clients consistently commend Bay Business Group for their competitive pricing and exceptional value. One CEO highlighted their selection due to fitting budget constraints while offering good value for the cost. Another client noted they save approximately $990 monthly, emphasizing the significant return on investment. Overall, feedback reflects a strong sentiment of satisfaction regarding the cost-effectiveness of their services, with no reported areas for improvement in pricing or value.
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New York City, New York (2) Chicago, Illinois (1) Arlington, Virginia (1) Vienna, Virginia (1) Falls Church, Virginia (1)

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Regula

Not yet reviewed

Undisclosed

Undisclosed

250 - 999

Reston, VA

Services provided

80% Document Digitization & Management

20% AI Development

Regula, a Document Digitization & Management company, was launched in 1992. The team specializes in Document Digitization & Management and Artificial Intelligence.
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TRICARE

Not yet reviewed

$1,000+

< $25 / hr

1,000 - 9,999

Falls Church, VA

Services provided

100% Back Office Outsourcing

Established in 1993, TRICARE is a Back Office Outsourcing company. Their services include Back Office Outsourcing.
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Zaphyre

5.0 1 review

$1,000+

$50 - $99 / hr

50 - 249

Fairfax, VA

Services provided

30% Sales Outsourcing

20% Content Marketing

15% Marketing Strategy +4 services

10% Email Marketing

10% Search Engine Optimization

10% Staffing

5% Business Consulting

Zaphyre is a B2B Execution Service Partner that embeds directly into your business and runs your go-to-market engine across sales-led growth, outbound, content, and delivery capacity as one
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Keener Communications, Inc. VA

Not yet reviewed

Undisclosed

Undisclosed

10 - 49

Richmond, VA

Services provided

50% Call Center Services

25% Customer Service Outsourcing

25% Sales Outsourcing

Phone answering service Keener Communications, Inc. VA is based in Richmond, Virginia. They focus on Call Center Services and Sales Outsourcing and were established in 1985.
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Centro Healthcare

Not yet reviewed

Undisclosed

Undisclosed

10 - 49

Winchester, VA

Services provided

50% Back Office Outsourcing

30% Call Center Services

20% Customer Service Outsourcing

Centro Healthcare is a Back Office Outsourcing company. The Winchester, Virginia-based team provides Back Office Outsourcing and Call Center Services.
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Posh Virtual Receptionists

Not yet reviewed

Undisclosed

Undisclosed

50 - 249

Virginia Beach, VA

Services provided

100% Call Center Services

Posh Virtual Receptionists is a Virginia Beach, Virginia-based telephone answering service. They offer Call Center Services and were founded in 2020.
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FC Billing, LLC

Not yet reviewed

$100,000+

$100 - $149 / hr

50 - 249

Lansdowne, VA

Services provided

100% Back Office Outsourcing

Located in Lansdowne, Virginia, FC Billing, LLC is a midsize Back Office Outsourcing company. The team focuses on Back Office Outsourcing.
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Advanced Locksmith Service

Not yet reviewed

Undisclosed

Undisclosed

10 - 49

Manassas, VA

Services provided

30% Back Office Outsourcing

30% Business Consulting

25% Sales Outsourcing +1 service

15% Commercial Property Management

Advanced Locksmith Service is a Business Consulting company. Their small team of employees is based in Manassas, Virginia. Their team focuses on Business Consulting and Back Office Outsourcing.
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Metro Locksmith Services

Not yet reviewed

Undisclosed

Undisclosed

10 - 49

Arlington, VA

Services provided

30% Back Office Outsourcing

30% Business Consulting

25% Sales Outsourcing +1 service

15% Commercial Property Management

Founded in 1996, Metro Locksmith Services is a small Business Consulting company. Their services include Business Consulting and Back Office Outsourcing.
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Lock & Key Shop

Not yet reviewed

Undisclosed

Undisclosed

10 - 49

Alexandria, VA

Services provided

30% Back Office Outsourcing

30% Business Consulting

25% Sales Outsourcing +1 service

15% Commercial Property Management

Lock & Key Shop, a Business Consulting company, specializes in Business Consulting and Back Office Outsourcing. The company is headquartered in Alexandria, Virginia.
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Father Son Locksmith Shop

Not yet reviewed

Undisclosed

Undisclosed

10 - 49

Henrico, VA

Services provided

30% Back Office Outsourcing

30% Business Consulting

25% Sales Outsourcing +1 service

15% Commercial Property Management

Father Son Locksmith Shop is a Business Consulting company launched in 2001. The company focuses on Business Consulting and Back Office Outsourcing, and is small.
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Father Son Locksmith Shop

Not yet reviewed

Undisclosed

Undisclosed

10 - 49

Fairfax, VA

Services provided

30% Back Office Outsourcing

30% Business Consulting

25% Sales Outsourcing +1 service

15% Commercial Property Management

Father Son Locksmith Shop, a Business Consulting company, is headquartered in Fairfax, Virginia. Founded in 1976, the team offers Business Consulting and Back Office Outsourcing.
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City Locksmith Services

Not yet reviewed

Undisclosed

Undisclosed

10 - 49

Herndon, VA

Services provided

30% Back Office Outsourcing

30% Business Consulting

25% Sales Outsourcing +1 service

15% Commercial Property Management

City Locksmith Services is a Business Consulting company. Based in Herndon, Virginia, the firm specializes in Business Consulting and Back Office Outsourcing.
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Safe & Key Store

Not yet reviewed

Undisclosed

Undisclosed

10 - 49

Bon Air, VA

Services provided

30% Business Consulting

30% Sales Outsourcing

25% Back Office Outsourcing +1 service

15% Commercial Property Management

Business Consulting company Safe & Key Store is headquartered in Bon Air, Virginia. They specialize in Business Consulting and Sales Outsourcing and were established in 1998.
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EvolutionHR USA

Not yet reviewed

Undisclosed

Undisclosed

2 - 9

Cave Spring, VA

Services provided

50% Customer Service Outsourcing

25% Back Office Outsourcing

25% Call Center Services

Located in Cave Spring, Virginia, EvolutionHR USA is a Customer Service Outsourcing company. Their services include Customer Service Outsourcing and Back Office Outsourcing.
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Locksmith & Lock Store

Not yet reviewed

Undisclosed

Undisclosed

10 - 49

Dale City, VA

Services provided

30% Back Office Outsourcing

30% Business Consulting

25% Sales Outsourcing +1 service

15% Commercial Property Management

Headquartered in Dale City, Virginia, Locksmith & Lock Store is a Business Consulting company. Launched in 1995, the team specializes in Business Consulting and Back Office Outsourcing.
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Elite Locksmith Services

Not yet reviewed

Undisclosed

Undisclosed

10 - 49

Reston, VA

Services provided

30% Back Office Outsourcing

30% Business Consulting

25% Sales Outsourcing +1 service

15% Commercial Property Management

Elite Locksmith Services is a Business Consulting company. Their team is in Reston, Virginia. The agency focuses on Business Consulting and Back Office Outsourcing.
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Exclusive Locksmith Service

Not yet reviewed

Undisclosed

Undisclosed

10 - 49

Richmond, VA

Services provided

30% Back Office Outsourcing

30% Business Consulting

25% Sales Outsourcing +1 service

15% Commercial Property Management

Exclusive Locksmith Service, a Back Office Outsourcing company, is headquartered in Richmond, Virginia. Established in 1999, the team specializes in Back Office Outsourcing and Business Consulting.
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City Locksmith Store

Not yet reviewed

Undisclosed

Undisclosed

10 - 49

Leesburg, VA

Services provided

30% Back Office Outsourcing

30% Business Consulting

25% Sales Outsourcing +1 service

15% Commercial Property Management

City Locksmith Store is a Business Consulting company. Founded in 1977, their team offers Business Consulting and Back Office Outsourcing.
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AJ&COMPANY

Not yet reviewed

Undisclosed

< $25 / hr

10 - 49

Norfolk, VA

Services provided

20% Back Office Outsourcing

20% Call Center Services

20% Customer Service Outsourcing +2 services

20% Web Design

20% Web Development

AJ&COMPANY is a web design agency founded in 1997. The team offers Web Design and Web Development and is in Norfolk, Virginia and lahore, Pakistan.
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SuperAides

Not yet reviewed

Undisclosed

Undisclosed

50 - 249

Leesburg, VA

Services provided

50% Branding

50% Customer Service Outsourcing

SuperAides, a Customer Service Outsourcing and branding company, is headquartered in Leesburg, Virginia. Their services include Customer Service Outsourcing and Branding.
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ILM Corp

Not yet reviewed

$1,000+

$50 - $99 / hr

10 - 49

Fredericksburg, VA

Services provided

100% Document Digitization & Management

ILM Corp is a Document Digitization & Management company. In Fredericksburg, Virginia, the team specializes in Document Digitization & Management.
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Expert Locksmith Store

Not yet reviewed

Undisclosed

Undisclosed

10 - 49

Richmond, VA

Services provided

25% Back Office Outsourcing

25% Business Consulting

25% Commercial Brokerage Services +1 service

25% Sales Outsourcing

Business Consulting company Expert Locksmith Store is in Richmond, Virginia. Launched in 1993, the team focuses on Business Consulting and Back Office Outsourcing.
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Elite Locksmith Services

Not yet reviewed

Undisclosed

Undisclosed

10 - 49

Richmond, VA

Services provided

25% Back Office Outsourcing

25% Business Consulting

25% Commercial Property Management +1 service

25% Sales Outsourcing

Elite Locksmith Services is a Business Consulting company. They were launched in 1985, and their services include Business Consulting and Back Office Outsourcing.
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Medetec

Not yet reviewed

$1,000+

< $25 / hr

10 - 49

Herndon, VA

Services provided

80% Back Office Outsourcing

20% Corporate Training & Coaching

Medetec is a small Back Office Outsourcing company established in 2000. Their services include Back Office Outsourcing and Corporate Training & Coaching.
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Herndon, VA

198 Van Buren Street
Herndon, VA 20170
16 - 20

703-709-3000

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Super Locksmith Services

Not yet reviewed

Undisclosed

Undisclosed

10 - 49

Herndon, VA

Services provided

20% Back Office Outsourcing

20% Building Security Services

20% Business Consulting +2 services

20% Commercial Property Management

20% Sales Outsourcing

Super Locksmith Services is a Business Consulting company. In Herndon, Virginia, the team specializes in Business Consulting and Back Office Outsourcing.
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PerfectBPOSolutions

Not yet reviewed

Undisclosed

Undisclosed

10 - 49

Fairfax, VA

Services provided

30% Call Center Services

20% Back Office Outsourcing

20% Customer Service Outsourcing +3 services

10% Advertising

10% Business Consulting

10% Marketing Strategy

Call center company PerfectBPOSolutions is in Fairfax, Virginia. Launched in 2021, the team provides Call Center Services and Back Office Outsourcing.
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CHRISTLAND

Not yet reviewed

$5,000+

Undisclosed

2 - 9

Richmond, VA

Services provided

50% Sales Outsourcing

40% Email Marketing

10% Demand Generation Marketing

CHRISTLAND is a small Richmond, Virginia-based Sales Outsourcing company. The team offers Sales Outsourcing and Email Marketing.
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Siftly Leads

Not yet reviewed

Undisclosed

$50 - $99 / hr

2 - 9

Richmond, VA

Services provided

100% Sales Outsourcing

Sales Outsourcing company Siftly Leads was established in 2025. Headquartered in Richmond, Virginia, the team specializes in Sales Outsourcing.
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Lowkia

5.0 1 review

$1,000+

< $25 / hr

10 - 49

Springfield, VA

Services provided

20% Back Office Outsourcing

20% Content Moderation Services

20% Customer Service Outsourcing +2 services

20% Search Engine Optimization

20% Social Media Marketing

Lowkia is a versatile business process outsourcing (BPO) provider that delivers tailored solutions to enhance operational efficiency and drive growth across multiple industries. Specializing in
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Ultatel

Not yet reviewed

Undisclosed

Undisclosed

50 - 249

Herndon, VA

Services provided

50% Unified Communications Consulting & SI

25% AI Agents

25% Call Center Services

Ultatel, an unified communications consulting & SI company, was established in 2016. The team offers unified communications consulting & SI and AI Agents.
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Hms USA Medical billing company

Not yet reviewed

$1,000+

< $25 / hr

10 - 49

Reston, VA

Services provided

50% Business Consulting

30% Customer Service Outsourcing

20% Marketing Strategy

Hms USA Medical billing company is a small Business Consulting company launched in 2019. Their team focuses on Business Consulting and Customer Service Outsourcing.
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DXC Technology

Not yet reviewed

Undisclosed

Undisclosed

10,000+

McLean, VA

Services provided

20% Back Office Outsourcing

20% Business Consulting

20% Cloud Consulting & SI +3 services

20% IT Strategy Consulting

10% Blockchain

10% IoT Development

Based in McLean, Virginia, DXC Technology is a Back Office Outsourcing company. Established in 2017, the team offers Back Office Outsourcing and cloud consulting & SI.
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DOMA Technologies

Not yet reviewed

Undisclosed

Undisclosed

50 - 249

Virginia Beach, VA

Services provided

100% Document Digitization & Management

DOMA Technologies is a midsize Virginia Beach, Virginia-based Document Digitization & Management company. Their services include Document Digitization & Management.
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NIB

Not yet reviewed

$1,000+

Undisclosed

10 - 49

Alexandria, VA

Services provided

20% Branding

20% Call Center Services

20% Conversion Optimization +2 services

20% Cybersecurity

20% Web Development

NIB, a branding agency, was established in 1938. They focuses on Branding and Conversion Optimization.
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Voxly Partners: 100x Returns

Not yet reviewed

$1,000+

$50 - $99 / hr

2 - 9

Virginia Beach, VA

Services provided

30% Business Consulting

30% Funding & Investment

30% Sales Outsourcing +1 service

10% Business Valuation Services

Voxly Partners: 100x Returns is a Business Consulting company. They are based in Virginia Beach, Virginia, and their services include Business Consulting and Sales Outsourcing.
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GoVivace Inc

5.0 1 review

$1,000+

$25 - $49 / hr

10 - 49

McLean, VA

Services provided

35% AI Consulting

35% AI Development

10% Call Center Services +2 services

10% Customer Service Outsourcing

10% Transcription

GoVivace Inc specializes in Speech Analytics and Auto QA solutions for contact centers and BPOs. Reviewers commend the company for its reliable and efficient solutions, professional project management, and excellent support. However, some suggest that clearer progress updates could enhance the client experience.

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Books On Time

Not yet reviewed

$1,000+

$25 - $49 / hr

50 - 249

Linton Hall, VA

Services provided

20% Accounting

20% Back Office Outsourcing

20% Financial Advising & Planning +2 services

20% Financial Consulting

20% Fractional CFO Services

Books On Time is a Back Office Outsourcing company. Established in 2019, the team specializes in Back Office Outsourcing and Accounting.
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Ethos Technologies

Not yet reviewed

Undisclosed

Undisclosed

10 - 49

Salem, VA

Services provided

50% Cybersecurity

25% Back Office Outsourcing

25% Customer Service Outsourcing

Ethos Technologies is a Cybersecurity company. They are located in Salem, Virginia and have small team of experts. Their services include Cybersecurity and Back Office Outsourcing.
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HyperGen Inc.

Not yet reviewed

Undisclosed

Undisclosed

10 - 49

Hollins, VA

Services provided

50% Back Office Outsourcing

25% HR Consulting

25% Recruiting

HyperGen Inc. Is a small Back Office Outsourcing company founded in 1992. Their services include Back Office Outsourcing and Recruiting.
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Case Healthcare Solutions, Inc.

Not yet reviewed

Undisclosed

Undisclosed

10 - 49

Reston, VA

Services provided

70% Back Office Outsourcing

20% Logistics & Supply Chain Consulting

10% Warehousing & Distribution

Case Healthcare Solutions, Inc. Is a Reston, Virginia-based Back Office Outsourcing company. Their services include Back Office Outsourcing and Logistics & Supply Chain Consulting.
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Nexonic

Not yet reviewed

Undisclosed

$50 - $99 / hr

50 - 249

Falls Church, VA

Services provided

20% Customer Service Outsourcing

20% Digital Asset Management

20% IT Strategy Consulting +2 services

20% Mobile App Development

20% Web Development

Nexonic is a midsize IT strategy consulting company headquartered in Falls Church, Virginia and Kuala Lumpur, Malaysia. Their services include IT strategy consulting and Web Development.
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Matrix MSP

Not yet reviewed

$1,000+

$100 - $149 / hr

10 - 49

Alexandria, VA

Services provided

10% BI & Big Data Consulting & SI

10% Call Center Services

10% Cloud Consulting & SI +7 services

10% Cybersecurity

10% ERP Consulting and SI

10% IT Managed Services

10% IT Staff Augmentation

10% IT Strategy Consulting

10% Other IT Consulting and SI

10% Unified Communications Consulting & SI

Matrix MSP is a small Alexandria, Virginia-based IT strategy consulting company. The team specializes in IT strategy consulting and BI & big data consulting & SI.
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