Top BPO Companies in Virginia

Ratings Updated: June 15, 2026

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Featured

What are Featured Providers?
Unity Communications

4.9 44 reviews
Premier Verified

$1,000+

< $25 / hr

1,000 - 9,999

Serves Virginia

Services provided

25% Back Office Outsourcing

20% Employer of Record (EOR) Services

15% Customer Service Outsourcing +4 services

10% Call Center Services

10% HR Outsourcing

10% Recruitment Process Outsourcing

10% Sales Outsourcing

Unity Communications is a versatile outsourcing company specializing in customer service, data management, and support for a diverse range of industries. With a 99.59% attendance rate, they are praised for their professionalism, responsiveness, and seamless integration into client operations. Approximately 85% of reviews highlight their effective communication and project management, though 15% suggest areas for improvement, such as refining candidate searches and enhancing performance evaluations.

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Reviews mention Exceptional performance
Unity Communications has received exceptional feedback from clients, highlighting their outstanding performance and dedication. One client praised their ability to handle extensive insurance calls efficiently, noting, 'They perform unbelievably well' and described their team as 'the happiest and hardest working group of people.' Another client emphasized their timely and accurate processing, stating, 'They exceed our expectations.' Overall, clients consistently express satisfaction with Unity Communications' responsiveness, professionalism, and positive culture.

Customer Service Support for Wireless Company

5.0 Jun 6, 2019

They add value to our company and have severely reduced the number of mistakes being made by our customer service representatives. They consistently receive positive feedback, and we want to hire more of them. They’re responsive and follow through with every task. I assign cases in Salesforce according to our service-level agreement, and Unity Communications knows the workflow perfectly.
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1 of 1 reviews is 5 stars

Unknown avg. project cost

Reviewed 1 time in the past 6 months
In recent reviews, clients express high satisfaction with Unity Communications, noting their effective support in revenue cycle management and clerical tasks. One client highlighted their impressive organizational skills and responsiveness, leading to consistent collections despite staff turnover. Feedback underscored the team's respectful and engaged demeanor, contributing to a positive working relationship. While there were initial attendance issues, the implementation of new strategies led to a remarkable 99.59% attendance rate, demonstrating their commitment to improvement.
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Industry Experience

Unity Communications has demonstrated significant expertise across various industries, including healthcare, telecommunications, retail, and e-commerce. Clients commend their responsiveness, professionalism, and ability to integrate seamlessly into existing teams. Notable strengths include effective customer service management, data processing, and administrative support. The overall sentiment reflects high satisfaction, particularly in healthcare and telecommunications, indicating a strong fit for organizations seeking reliable operational support and improved customer interaction.
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Wellness & Fitness Healthcare Telecommunications Consumer Products Software Information technology Supply Chain, Logistics, and Transport Agriculture Utilities Advertising & marketing Retail Media Food & Beverages Beauty & Cosmetics Consulting Education IT Services Medical Other industries Other Industry

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United States (34) Australia (1) Canada (1) Ireland (1)

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Hugo Inc.

5.0 28 reviews
Verified

$1,000+

< $25 / hr

1,000 - 9,999

Serves Virginia

Services provided

25% Customer Service Outsourcing

20% Call Center Services

15% Back Office Outsourcing +4 services

10% Content Moderation Services

10% Data Annotation Services

10% Finance & Accounting Outsourcing (FAO)

10% Sales Outsourcing

Hugo Inc. | Top CX Provider is an outsourcing company specializing in customer experience (CX) and support services. The company consistently receives high praise for its effective project management and adaptability, with 100% of reviewers noting the team's ability to seamlessly integrate into existing operations. Approximately 70% of the feedback highlights the company's impressive cultural fit and commitment to quality, with measurable outcomes like increased efficiency and customer satisfaction.

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Reviews mention Collaborative
Client feedback reveals a strong sentiment of collaboration with Hugo, highlighting their effective communication and flexibility. One client noted, "The team at Hugo was not only professional but also incredibly easy and fun to work with," emphasizing their approachability and responsiveness. The use of multiple communication channels facilitated seamless coordination, fostering a collaborative atmosphere that significantly contributed to the project's success. Overall, clients appreciate Hugo's commitment to partnership and creativity.

Call Center Services for Gaming Company

5.0 Aug 17, 2023

The team at Hugo was not only professional but also incredibly easy and fun to work with. Their approachability, responsiveness, enthusiasm, and willingness to adapt to our needs created a collaborative atmosphere that fostered creativity and productivity. It felt like we were working alongside a team that genuinely cared about the success of our project.
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Industry Experience

Hugo Inc. has garnered positive feedback across multiple industries, including Financial Services, eCommerce, Automotive, Software, Environmental Services, Advertising & Marketing, Information Technology, and Gaming. Their expertise in customer support, operational efficiency, and content management has consistently been highlighted as a strength. Clients noted significant improvements in response times, customer satisfaction, and overall efficiency. Hugo's ability to adapt to various industry needs, coupled with their commitment to high-quality service, positions them as a valuable partner for businesses seeking to enhance their operations.
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Financial services eCommerce Automotive Food & Beverages Software Information technology Environmental Services Advertising & marketing Gaming Media

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Average Project Cost Breakdown

$50,000 to $199,999 (7) $200,000 to $999,999 (6) $10,000 to $49,000 (2)

What Clients Have Said
Clients consistently commend the company for its exceptional value for money, highlighting that Hugo offers high-quality services at competitive rates. One client noted, 'Good value for cost,' while another emphasized their 'ability to scale services without compromising quality.' Many reviews reflect satisfaction with cost reductions and enhanced operational efficiency, with one client praising an '80% improvement in efficiency' compared to in-house hiring. Overall, the sentiment is overwhelmingly positive, indicating that clients perceive Hugo as a cost-effective partner.
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United States (9) Kenya (3) France (1) Netherlands (1) United Arab Emirates (1) England (1)

This provider is fluent in 54 languages:

Mandarin

English

Spanish

Arabic

Bengali

Hindi

Russian

Portuguese

Japanese

German

Javanese

Korean

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This provider is available in 38 time zones:

Colombia Time (COT)

Near East Time (NET)

Middle East Time (MET)

China Taiwan Time (CTT)

Gulf Standard Time (GST)

Brazil Eastern Time (BET)

Greenwich Mean Time (GMT)

India Standard Time (IST)

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Remote CoWorker

4.8 189 reviews
Premier Verified

$1,000+

< $25 / hr

1,000 - 9,999

Serves Virginia

Services provided

45% Back Office Outsourcing

15% Finance & Accounting Outsourcing (FAO)

10% Call Center Services +3 services

10% Customer Service Outsourcing

10% HR Consulting

10% Sales Outsourcing

Remote CoWorker is a virtual assistance provider specializing in administrative support, business development, and market research. The company has garnered consistently positive feedback, with clients praising their communication, professionalism, and value. Approximately 90% of reviewers highlight their effective project management and responsiveness, with no significant areas for improvement noted across reviews.

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Reviews mention Collaborative
The overall sentiment regarding collaboration with Remote CoWorker is highly positive. Clients appreciate the active engagement from leadership, noting that the COO takes time to work closely with team members. One client highlighted the project manager's dedication to training VAs based on the company's SOPs, which exceeded expectations. Additionally, the responsiveness and adaptability of the team to client schedules were commended, indicating a strong collaborative spirit throughout the project.

Staff Augmentation for Digital Marketing Agency

5.0 Apr 4, 2024

The COO of a large corporation actually takes the time to work with people many levels below him. The project manager actually helps take your company's SOPs and train the VAs. I did not expect this level of engagement from the agency.
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16 of 17 reviews are 5 stars

Less than $10,000 avg. project cost

Reviewed 17 times in the past 6 months
In the past six months, clients have praised Remote CoWorker for their exceptional communication, professionalism, and timely project delivery. Notably, one client highlighted the 'significant increase in capacity for business development' and another noted their 'impressive onboarding process.' Overall sentiment reflects high satisfaction, with multiple clients stating they felt supported and valued, contributing to improved operational efficiency and productivity. Areas for improvement were rarely mentioned, indicating strong performance across various projects.
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Industry Experience

Remote CoWorker excels across multiple industries, including Medical, Real Estate, Arts & Entertainment, and Education. Feedback indicates strong project management, responsiveness, and a commitment to understanding client needs. In Medical, they enhance operational efficiency and patient communication, while in Real Estate, they improve lead generation and appointment scheduling. Clients in Arts & Entertainment praise their administrative support, and Education providers benefit from effective marketing strategies. Overall, Remote CoWorker is well-regarded for its adaptability and efficiency across diverse sectors.
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Business services Advertising & marketing Plumbing Franchises Consulting Contracting HVAC Transportation Manufacturing Other industries Hospitality & leisure Nonprofit Insurance Restaurants Arts, entertainment & music eCommerce Financial services Construction Beauty & Cosmetics Retail Software Information technology IT Services Food & Beverage Consumer products & services Consumer Products Food & Beverages Other Industry Wellness & Fitness Environmental Services Design Automotive Education Media Healthcare Publishing Energy & natural resources Legal Sports Medical Real estate

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United States (116) Canada (5) United Arab Emirates (2) England (2) Australia (1) Belgium (1) Ireland (1)

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TECHSPEED INC

4.9 18 reviews
Premier Verified

$1,000+

< $25 / hr

50 - 249

Serves Virginia

Services provided

15% Back Office Outsourcing

15% Customer Service Outsourcing

15% Data Annotation Services +5 services

15% Document Digitization & Management

10% AI Agents

10% Call Center Services

10% Content Moderation Services

10% Litigation Support Services

TECHSPEED INC is a data solutions company specializing in data entry, data management, and customer service. They have consistently received positive feedback, with approximately 100% of reviewers praising their punctuality, professionalism, and adaptability. Clients highlight their proactive communication, reliability, and ability to swiftly scale operations, making TECHSPEED INC a highly recommended partner for complex data projects.

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Reviews mention Transparent
The feedback indicates a strong sentiment of transparency from TechSpeed Inc. Clients appreciated their immediate communication regarding both positive and negative aspects of the project. One client specifically noted, "Their extremely transparent whether it be good or bad, they were able to communicate immediately," highlighting their effective handling of changes during the process. Overall, the sentiment reflects confidence in the company's open communication and commitment to client needs.

Market Research & Outreach for Equipment Retailer

5.0 Nov 30, 2022

The company was extremely transparent whether it be good or bad, they were able to communicate immediately. Any change I threw at them, they handled with grace.
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2 of 2 reviews are 5 stars

Unknown avg. project cost

Reviewed 2 times in the past 6 months
In recent reviews, clients commend TECHSPEED INC for their exceptional data management and project execution. One client highlighted their effective restructuring of WordPress content, enhancing user experience and SEO. Another noted the company's impressive speed and accuracy in delivering election information, surpassing competitors. Both reviews emphasize the team's professionalism and responsiveness, with no significant areas for improvement identified. Overall, sentiment is overwhelmingly positive, reflecting a strong alignment with client needs.
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Industry Experience

TechSpeed Inc has demonstrated expertise across various industries including Politics, Home Services, Retail, Financial Services, and Advertising & Marketing. Clients commend their strong project management, responsiveness, and ability to deliver high-quality results efficiently. Overall sentiment reflects satisfaction, particularly in data processing and customer service, making them a suitable fit for organizations requiring reliable data entry, research, and operational support in diverse sectors.
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Software Other Industry Business services Consulting IT Services Nonprofit Real estate Financial services Retail Healthcare Home Services Politics Advertising & marketing

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Average Project Cost Breakdown

Less than $10,000 (6) $10,000 to $49,000 (5)

What Clients Have Said
Clients consistently highlight TECHSPEED INC's competitive pricing and exceptional value for money. One client noted they chose TECHSPEED for their 'good value for cost,' emphasizing the superior volume and speed of deliverables compared to other vendors. Another pointed out that their pricing fit within budget while maintaining high-quality service. Overall, the sentiment reflects strong satisfaction with the cost-effectiveness and reliability of TECHSPEED's services, with multiple clients expressing no identified areas for improvement.
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Buzzy Work Pro

Not yet reviewed

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Verified

$10,000+

$100 - $149 / hr

2 - 9

Front Royal, VA

Services provided

50% Back Office Outsourcing

20% Pay Per Click

10% Fractional CMO Services +2 services

10% Marketing Strategy

10% Search Engine Optimization

Buzzy Work Pro is a Back Office Outsourcing company. Established in 2025, the company offers Back Office Outsourcing and Pay Per Click.
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MAP Communications

4.2 14 reviews

Undisclosed

Undisclosed

10 - 49

Chesapeake, VA

Services provided

70% Call Center Services

30% Customer Service Outsourcing

MAP Communications is a call-answering service provider. Their reviews show a mixed reception, with one client expressing dissatisfaction due to inadequate customer support and billing issues, while another client highlights their efficient call management and communication skills, resulting in improved revenue and efficiency. Approximately 50% of the feedback is positive, with customer service and response time being frequently mentioned strengths.

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Reviews mention Efficient
Clients have praised MAP Communications for their efficient services, highlighting their quick response times and ability to meet deadlines. One client noted a significant reduction in hours and costs, stating they saved 'tons of hours and thousands of dollars.' Moreover, the company has been credited with improving revenue and overall efficiency, indicating a strong alignment with client needs and expectations.

Customer Experience Assistance for Manufacturing Service

5.0 Nov 2, 2017

They improved our revenue and efficiency. They have flawless communication skills.
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Industry Experience

MAP Communications has demonstrated expertise across various industries, including Business Services, Manufacturing, Financial Services, Consumer Products, Information Technology, Real Estate, Healthcare, and Retail. Clients in Manufacturing reported significant savings and improved efficiency, while feedback from Business Services highlighted challenges in call handling. Overall sentiment varies, with strong satisfaction in Manufacturing and concerns about service quality in Business Services, suggesting a good fit for sectors prioritizing customer experience and inbound call management.
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Business services Manufacturing Financial services Other Industry Consumer Products Information technology Real estate Healthcare Retail

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Average Project Cost Breakdown

Less than $10,000 (12) $10,000 to $49,000 (1) $200,000 to $999,999 (1)

What Clients Have Said
Clients have mixed sentiments regarding MAP Communications' cost and value for money. One reviewer appreciated the pricing that fit their budget, while another highlighted significant savings in hours and costs, attributing increased efficiency and revenue to their services. However, the former expressed dissatisfaction with service quality and billing issues, indicating that the perceived value did not meet expectations. Overall, while some clients find value in the cost-effectiveness, others feel the service does not justify its pricing.
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Maitland, Florida (1) Miami, Florida (1) Sarasota, Florida (1) Valrico, Florida (1) Atlanta, Georgia (1) Wilmington, North Carolina (1) Columbia, Tennessee (1) Memphis, Tennessee (1) Wayne, New Jersey (1) Lorain, Ohio (1) Fremont, California (1) San Bernardino, California (1) Coventry, Connecticut (1)

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Featured

What are Featured Providers?
Big Outsource

5.0 52 reviews
Premier Verified

$10,000+

< $25 / hr

250 - 999

Serves Virginia

Services provided

40% Customer Service Outsourcing

30% Back Office Outsourcing

20% Call Center Services +1 service

10% Finance & Accounting Outsourcing (FAO)

Big Outsource is a professional virtual assistance service provider specializing in administrative support, customer service, and content management tasks. Reviews indicate a high level of satisfaction, with approximately 90% of clients noting improvements in efficiency and communication. Clients appreciate their proactive project management and seamless integration into existing workflows, though some desire more proactive tool suggestions and flexible support hours.

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Reviews mention Transparent
Clients have praised Big Outsource for their transparency and proactive communication throughout the project. One client highlighted their 'outstanding project management' and noted that responses to needs were 'quick,' emphasizing appreciation for their transparency. Overall, the sentiment reflects a strong alignment with the company's values, leading to improved customer satisfaction and efficient service delivery.

Customer Support for Telecommunications Company

5.0 Aug 5, 2023

Big Outsource demonstrated outstanding project management. Their delivery was always timely and they were quick to respond to our requirements. Their proactive communication and transparency are particularly appreciated.
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Industry Experience

Big Outsource has demonstrated notable expertise across various industries, including Information Technology, eCommerce, Healthcare, Financial Services, and Consumer Products. Clients commend their ability to enhance operational efficiency, improve customer service response times, and maintain a high standard of quality. Overall sentiments reflect a strong alignment of values, professionalism, and effective communication, making them a suitable partner for businesses seeking reliable support in these sectors.
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Healthcare Software Financial services Chemicals & Biotechnology Other industries Wellness & Fitness Beauty Education Medical Real estate Retail Telecommunications Beauty & Cosmetics Arts, entertainment & music Legal Supply Chain, Logistics, and Transport Consulting Consumer Products Information technology eCommerce

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Average Project Cost Breakdown

$50,000 to $199,999 (15) $10,000 to $49,000 (1) $200,000 to $999,999 (1)

What Clients Have Said
Clients frequently commend Big Outsource for their competitive pricing and exceptional value for money. Many highlighted that the pricing fit their budgets while still delivering high-quality service. For instance, one client noted a 70% reduction in in-house admin workload and a 15% increase in client satisfaction, emphasizing the value derived from their partnership. Overall, the sentiment reflects strong satisfaction with cost versus the quality of service provided, underscoring Big Outsource's alignment with client needs and expectations.
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United States (19) Canada (2) Australia (1) India (1) Serbia (1) Switzerland (1) England (1)

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TDCX

4.8 12 reviews
Verified

$100,000+

Undisclosed

10,000+

Serves Virginia

Services provided

50% Customer Service Outsourcing

20% Sales Outsourcing

10% Business Consulting +2 services

10% Call Center Services

10% Content Moderation Services

TDCX is a business process outsourcing company specializing in customer service, technical support, and risk assessment across diverse industries, primarily in the APAC region. The company receives consistently positive feedback, with reviews highlighting their scalability, efficient communication, and proactive problem-solving capabilities. Clients appreciate their ability to adapt quickly to changes and deliver high-quality outcomes, with approximately 90% of feedback being positive.

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Reviews mention Accessible
Clients express a highly positive sentiment regarding TDCX's accessibility. Feedback highlights the company's dedication to accommodating client requests and their open communication style. One client noted, "The Operations manager is very easy to reach and fast in response," emphasizing the importance of accessibility in fostering collaboration. Additionally, TDCX's willingness to adapt and grow alongside clients reinforces their commitment to being accessible and supportive throughout the project lifecycle.

BPO Services for E-Commerce Company

5.0 Mar 31, 2022

The managers are very easy to work with, there is alignment and also trust between us. We have weekly syncs and our action items are well-managed over a tracker. The Operations manager is also on top of things and very open to ideas and collaboration to improve performance for both the team's well-being and business needs. In addition, the Operations manager is very easy to reach and fast in response.
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Industry Experience

TDCX demonstrates strong capabilities across various industries, including Hospitality & Leisure, Social Networking, Financial Services, Food & Beverages, Software, Consumer Products, Retail, and IT Services. Feedback emphasizes their agility, innovative problem-solving, and exceptional communication. Clients commend their ability to scale operations while maintaining high service quality, particularly in customer support and risk assessment. Overall sentiment is positive, with notable strengths in fostering partnerships, operational excellence, and a dedication to enhancing customer experience.
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Hospitality & leisure Social Networking Financial services Food & Beverages Software Consumer Products Retail IT Services

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Average Project Cost Breakdown

$1,000,000 to $9,999,999 (2) $200,000 to $999,999 (1) $10,000,000 + (1)

What Clients Have Said
Clients have expressed a generally positive sentiment regarding TDCX's cost and value for money. Feedback highlights their ability to deliver high-quality services while maintaining competitive pricing, as noted by a vendor manager who emphasized TDCX's best value in terms of cost and quality. However, some clients suggested that pricing could be more competitive. Overall, TDCX is regarded as a reliable partner that provides significant value, often exceeding expectations in service delivery.
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Singapore (7) Germany (1) Spain (1) United States (1)

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Red2Black Group

5.0 5 reviews

$5,000+

$150 - $199 / hr

2 - 9

Fairfax Station, VA

Services provided

70% Sales Outsourcing

20% Corporate Training & Coaching

10% Business Consulting

Red2Black Group is a consultancy specializing in sales process development and enablement, particularly in integrating CRM systems and training sales teams. They have consistently received positive feedback, with reviewers highlighting their expertise in sales processes, project management, and personalized approach. Approximately 80% of clients noted significant sales improvements, while their responsiveness and professionalism were frequently lauded across reviews.

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Reviews mention Timely
The feedback regarding Red2Black Group's timeliness is overwhelmingly positive. Clients noted that Pat was always easy to reach and consistently met every deadline. One client emphasized that Pat's ability to provide individual attention and support contributed significantly to their sales team's success. Overall, the sentiment reflects a strong appreciation for the company's commitment to timely communication and project delivery.

Sales Training for Networking & Media Company

5.0 Feb 15, 2022

Pat was always very easy to reach and met every deadline he was given.
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Industry Experience

Red2Black Group has demonstrated expertise across multiple industries, including Transportation, IT Services, Healthcare, Consulting, and Media. In Transportation, they streamlined sales processes, enhancing logistics and CRM integration, resulting in increased market share. The IT Services sector saw over 50% growth in sales presentations through efficient analytics. In Healthcare, they improved sales closure rates and aligned cross-department objectives. Their consulting work in the energy sector resulted in a 50% increase in sales. Overall, feedback highlights their strong project management, adaptability, and effective training capabilities.
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Transportation IT Services Healthcare Consulting Media

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Average Project Cost Breakdown

$200,000 to $999,999 (2) Less than $10,000 (1) $10,000 to $49,000 (1)

What Clients Have Said
Clients have praised Red2Black Group for delivering significant value relative to their costs, with investments ranging from $25,000 to $220,000. Feedback highlights their efficiency and expertise in improving sales processes, resulting in substantial revenue increases, such as a 50% rise in sales presentations. Clients appreciated their responsiveness and ability to manage expectations, indicating a strong return on investment. Overall, the sentiment reflects satisfaction with the company's pricing and perceived value, with suggestions for minor improvements in proposal timeliness.
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United States (3) Canada (1) Israel (1)

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Salaria Sales Solutions

5.0 6 reviews

$1,000+

$100 - $149 / hr

50 - 249

Arlington, VA

Services provided

25% Call Center Services

25% Content Marketing

25% Customer Service Outsourcing +1 service

25% Digital Strategy

Salaria Sales Solutions is a business development sales support firm specializing in building outbound sales engines and lead generation. Across their reviews, 100% of clients report impressive responsiveness and flexibility, with over 64% citing their ability to refine targeting and messaging effectively. They consistently deliver measurable outcomes, such as increased pipeline activity and a high conversion rate from meetings to sales opportunities.

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Reviews mention Detail-oriented
Clients have consistently praised Salaria Sales Solutions for their meticulous attention to detail, which has been instrumental in delivering successful outcomes. One client highlighted the team's 'attention to detail, advanced tools, and excellent communication' as key factors in their project management. Additionally, detailed reports on campaign metrics and lead conversion rates further exemplify the company's commitment to thoroughness, reinforcing their reputation as a top choice in B2B lead generation.

Lead Generation for Solar Contracting Firm

5.0 May 29, 2024

The team's attention to detail, advanced tools, and excellent communication make them a top choice for sales success.
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4 of 4 reviews are 5 stars

Unknown avg. project cost

Reviewed 4 times in the past 6 months
Recent client feedback for Salaria Sales Solutions highlights their exceptional ability to generate qualified leads and maintain effective communication. Clients noted measurable outcomes, such as 185 demos booked and a significant increase in pipeline activity. The team's responsiveness and flexibility in adjusting strategies were particularly praised, ensuring smooth project management and a structured approach. Overall, the sentiment is overwhelmingly positive, with clients recommending Salaria for their data-driven processes and commitment to client success.
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Average Project Cost Breakdown

$50,000 to $199,999 (1)

What Clients Have Said
Clients consistently highlight Salaria Sales Solutions' competitive pricing and exceptional value for money. One client noted, 'their pricing fit our budget, they offered good value for the cost, and their company values aligned with ours.' Another stated, 'pricing fit our budget' and emphasized their impressive results, including a 25% SQL-to-close rate. Overall, clients express satisfaction with the return on investment and the measurable outcomes achieved through their services.
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Gainesville, Florida (1) Chicago, Illinois (1) South Chicago, Illinois (1) Tempe, Arizona (1) Elmendorf Air Force Base, Alaska (1) Jessup, Pennsylvania (1)

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DCA Virtual Business Support

4.8 7 reviews

$1,000+

$50 - $99 / hr

10 - 49

Richmond, VA

Services provided

30% Web Design

20% Back Office Outsourcing

20% Content Marketing +3 services

10% Customer Service Outsourcing

10% Graphic Design

10% Logo

DCA Virtual Business Support is a versatile digital agency offering website development, branding, and social media management. Reviewers consistently praise their professionalism, responsiveness, and ability to deliver high-quality results, with 100% of reviews highlighting positive outcomes. Clients appreciate the personalized, attentive service provided by team members like Samantha, contributing to an overall seamless experience and successful project execution.

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Reviews mention High-quality work
Clients consistently commend DCA Virtual Business Support for delivering high-quality work. One client noted, 'The level of professionalism and dedication to producing quality products' was impressive, while another highlighted the agency's expertise in creating relatable content that significantly increased market credibility. Despite concerns about pricing, many clients express satisfaction with the value received, emphasizing that the quality justifies the investment.

Online Service for Digital Marketing Industry

5.0 Apr 1, 2021

The level of professionalism and dedication to producing quality products is impressive. I am very satisfied with the results and overall work DCA produces for my business.
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Social Media Marketing & Web Support for Staffing Firm

4.5 Apr 1, 2021

The content they have created for us has definitely helped build our credibility in the market. Their expertise in creating content truly sets them apart. Their pricing is a little high, but you get high-quality content.
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Industry Experience

DCA Virtual Business Support has received positive feedback across various industries including Business Services, Arts & Entertainment, Utilities, Education, and Advertising & Marketing. Clients commend their expertise in website development, social media management, and content creation, highlighting strengths in responsiveness, professionalism, and understanding specific industry needs. The overall sentiment is favorable, particularly for businesses seeking tailored digital solutions and effective project management.
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Other Industry Arts, entertainment & music Business services Advertising & marketing Utilities Education

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Average Project Cost Breakdown

Less than $10,000 (5) $10,000 to $49,000 (2)

What Clients Have Said
Clients generally perceive DCA Virtual Business Support as providing good value for money, despite some feedback regarding higher pricing. One client noted, "Their pricing is a little high, but you get high-quality content," suggesting that the quality justifies the cost. Another client expressed satisfaction with their $4,700 investment, stating that the new website met modern standards and helped attract new customers. Overall sentiment indicates that clients appreciate the professionalism and quality of work, deeming it worth the investment.
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Charlotte, North Carolina (3) Indian Trail, North Carolina (1) Addison, Illinois (1) Concord, California (1) Worcester, Massachusetts (1)

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Centro

Not yet reviewed

Undisclosed

Undisclosed

1,000 - 9,999

Winchester, VA

Services provided

30% HR Outsourcing

15% Call Center Services

15% Customer Service Outsourcing +5 services

10% CRM Consulting and SI

10% IT Managed Services

10% Sales Outsourcing

5% Back Office Outsourcing

5% ERP Consulting and SI

Centro is a HR Outsourcing company. The Winchester, Virginia-based firm specializes in HR Outsourcing and Call Center Services.
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Bay Business Group

4.6 4 reviews

$1,000+

Undisclosed

10 - 49

Falls Church, VA

Services provided

70% Finance & Accounting Outsourcing (FAO)

20% Back Office Outsourcing

10% Call Center Services

Bay Business Group is a professional back-office service provider specializing in accounting and administrative support. Notable strengths include exceptional quality of work and responsiveness, with 100% of reviewers praising their professionalism and efficiency. This company consistently delivers timely, cost-effective solutions, contributing to significant monthly savings for clients, while maintaining high standards of compliance and client satisfaction.

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Reviews mention Innovative
Clients consistently highlight Bay Business Group's innovative approach, noting their strengths in inversion and innovation, which enhance logistics and operational efficiency. One client emphasized the necessity of their services in generating substantial cost savings, specifically citing a monthly saving of $10,000. Overall, the sentiment regarding their innovation is positive, with clients expressing satisfaction and recognizing the importance of their modern tools and systems in improving service quality.

Payment Processing for IT Company

5.0 Dec 24, 2017

Their strengths are inversion and innovation, their logistics, and their environment.
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1 of 1 reviews is 5 stars

Unknown avg. project cost

Reviewed 1 time in the past 6 months
Recent client feedback for Bay Business Group highlights their professionalism and responsiveness, particularly in accounting services. One client noted their successful transition from an underperforming accountant, stating, "They are the epitome of professionalism" and praised their timely delivery and effective communication. Clients appreciate the balanced financials and DCAA compliance achieved, with no identified areas for improvement. Overall sentiment reflects high satisfaction and confidence in their capabilities.
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Industry Experience

The provider has demonstrated strong expertise in the Media, Information Technology, and Business Services industries. Clients have praised their excellent quality of work, innovative solutions, and ability to save significant time and money. In Media, they excel in back office support, while in IT, they enhance operational efficiency and compliance. The Business Services sector highlights their responsiveness and professionalism. Overall, the sentiment is highly positive across all industries, making them a compelling choice for potential clients.
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Media Business services Information technology

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New York City, New York (2) Chicago, Illinois (1) Arlington, Virginia (1)

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Regula

Not yet reviewed

Undisclosed

Undisclosed

250 - 999

Reston, VA

Services provided

80% Document Digitization & Management

20% AI Development

Regula, a Document Digitization & Management company, was launched in 1992. The team specializes in Document Digitization & Management and Artificial Intelligence.
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Zaphyre

Not yet reviewed

$1,000+

< $25 / hr

50 - 249

Fairfax, VA

Services provided

35% Sales Outsourcing

20% Email Marketing

15% Business Consulting +2 services

15% Content Writing Services

15% Market Research

Sales Outsourcing company Zaphyre offers Sales Outsourcing and Email Marketing. They are headquartered in Fairfax, Virginia.
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TRICARE

Not yet reviewed

$1,000+

< $25 / hr

1,000 - 9,999

Falls Church, VA

Services provided

100% Back Office Outsourcing

Established in 1993, TRICARE is a Back Office Outsourcing company. Their services include Back Office Outsourcing.
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Keener Communications, Inc. VA

Not yet reviewed

Undisclosed

Undisclosed

10 - 49

Richmond, VA

Services provided

50% Call Center Services

25% Customer Service Outsourcing

25% Sales Outsourcing

Phone answering service Keener Communications, Inc. VA is based in Richmond, Virginia. They focus on Call Center Services and Sales Outsourcing and were established in 1985.
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Centro Healthcare

Not yet reviewed

Undisclosed

Undisclosed

10 - 49

Winchester, VA

Services provided

50% Back Office Outsourcing

30% Call Center Services

20% Customer Service Outsourcing

Centro Healthcare is a Back Office Outsourcing company. The Winchester, Virginia-based team provides Back Office Outsourcing and Call Center Services.
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Posh Virtual Receptionists

Not yet reviewed

Undisclosed

Undisclosed

50 - 249

Virginia Beach, VA

Services provided

100% Call Center Services

Posh Virtual Receptionists is a Virginia Beach, Virginia-based telephone answering service. They offer Call Center Services and were founded in 2020.
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FC Billing, LLC

Not yet reviewed

$100,000+

$100 - $149 / hr

50 - 249

Lansdowne, VA

Services provided

100% Back Office Outsourcing

Located in Lansdowne, Virginia, FC Billing, LLC is a midsize Back Office Outsourcing company. The team focuses on Back Office Outsourcing.
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Advanced Locksmith Service

Not yet reviewed

Undisclosed

Undisclosed

10 - 49

Manassas, VA

Services provided

30% Back Office Outsourcing

30% Business Consulting

25% Sales Outsourcing +1 service

15% Commercial Property Management

Advanced Locksmith Service is a Business Consulting company. Their small team of employees is based in Manassas, Virginia. Their team focuses on Business Consulting and Back Office Outsourcing.
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Metro Locksmith Services

Not yet reviewed

Undisclosed

Undisclosed

10 - 49

Arlington, VA

Services provided

30% Back Office Outsourcing

30% Business Consulting

25% Sales Outsourcing +1 service

15% Commercial Property Management

Founded in 1996, Metro Locksmith Services is a small Business Consulting company. Their services include Business Consulting and Back Office Outsourcing.
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Lock & Key Shop

Not yet reviewed

Undisclosed

Undisclosed

10 - 49

Alexandria, VA

Services provided

30% Back Office Outsourcing

30% Business Consulting

25% Sales Outsourcing +1 service

15% Commercial Property Management

Lock & Key Shop, a Business Consulting company, specializes in Business Consulting and Back Office Outsourcing. The company is headquartered in Alexandria, Virginia.
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Father Son Locksmith Shop

Not yet reviewed

Undisclosed

Undisclosed

10 - 49

Henrico, VA

Services provided

30% Back Office Outsourcing

30% Business Consulting

25% Sales Outsourcing +1 service

15% Commercial Property Management

Father Son Locksmith Shop is a Business Consulting company launched in 2001. The company focuses on Business Consulting and Back Office Outsourcing, and is small.
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Father Son Locksmith Shop

Not yet reviewed

Undisclosed

Undisclosed

10 - 49

Fairfax, VA

Services provided

30% Back Office Outsourcing

30% Business Consulting

25% Sales Outsourcing +1 service

15% Commercial Property Management

Father Son Locksmith Shop, a Business Consulting company, is headquartered in Fairfax, Virginia. Founded in 1976, the team offers Business Consulting and Back Office Outsourcing.
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City Locksmith Services

Not yet reviewed

Undisclosed

Undisclosed

10 - 49

Herndon, VA

Services provided

30% Back Office Outsourcing

30% Business Consulting

25% Sales Outsourcing +1 service

15% Commercial Property Management

City Locksmith Services is a Business Consulting company. Based in Herndon, Virginia, the firm specializes in Business Consulting and Back Office Outsourcing.
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Safe & Key Store

Not yet reviewed

Undisclosed

Undisclosed

10 - 49

Bon Air, VA

Services provided

30% Business Consulting

30% Sales Outsourcing

25% Back Office Outsourcing +1 service

15% Commercial Property Management

Business Consulting company Safe & Key Store is headquartered in Bon Air, Virginia. They specialize in Business Consulting and Sales Outsourcing and were established in 1998.
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EvolutionHR USA

Not yet reviewed

Undisclosed

Undisclosed

2 - 9

Cave Spring, VA

Services provided

50% Customer Service Outsourcing

25% Back Office Outsourcing

25% Call Center Services

Located in Cave Spring, Virginia, EvolutionHR USA is a Customer Service Outsourcing company. Their services include Customer Service Outsourcing and Back Office Outsourcing.
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Locksmith & Lock Store

Not yet reviewed

Undisclosed

Undisclosed

10 - 49

Dale City, VA

Services provided

30% Back Office Outsourcing

30% Business Consulting

25% Sales Outsourcing +1 service

15% Commercial Property Management

Headquartered in Dale City, Virginia, Locksmith & Lock Store is a Business Consulting company. Launched in 1995, the team specializes in Business Consulting and Back Office Outsourcing.
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Elite Locksmith Services

Not yet reviewed

Undisclosed

Undisclosed

10 - 49

Reston, VA

Services provided

30% Back Office Outsourcing

30% Business Consulting

25% Sales Outsourcing +1 service

15% Commercial Property Management

Elite Locksmith Services is a Business Consulting company. Their team is in Reston, Virginia. The agency focuses on Business Consulting and Back Office Outsourcing.
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Exclusive Locksmith Service

Not yet reviewed

Undisclosed

Undisclosed

10 - 49

Richmond, VA

Services provided

30% Back Office Outsourcing

30% Business Consulting

25% Sales Outsourcing +1 service

15% Commercial Property Management

Exclusive Locksmith Service, a Back Office Outsourcing company, is headquartered in Richmond, Virginia. Established in 1999, the team specializes in Back Office Outsourcing and Business Consulting.
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City Locksmith Store

Not yet reviewed

Undisclosed

Undisclosed

10 - 49

Leesburg, VA

Services provided

30% Back Office Outsourcing

30% Business Consulting

25% Sales Outsourcing +1 service

15% Commercial Property Management

City Locksmith Store is a Business Consulting company. Founded in 1977, their team offers Business Consulting and Back Office Outsourcing.
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AJ&COMPANY

Not yet reviewed

Undisclosed

< $25 / hr

10 - 49

Norfolk, VA

Services provided

20% Back Office Outsourcing

20% Call Center Services

20% Customer Service Outsourcing +2 services

20% Web Design

20% Web Development

AJ&COMPANY is a web design agency founded in 1997. The team offers Web Design and Web Development and is in Norfolk, Virginia and lahore, Pakistan.
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SuperAides

Not yet reviewed

Undisclosed

Undisclosed

50 - 249

Leesburg, VA

Services provided

50% Branding

50% Customer Service Outsourcing

SuperAides, a Customer Service Outsourcing and branding company, is headquartered in Leesburg, Virginia. Their services include Customer Service Outsourcing and Branding.
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Expert Locksmith Store

Not yet reviewed

Undisclosed

Undisclosed

10 - 49

Richmond, VA

Services provided

25% Back Office Outsourcing

25% Business Consulting

25% Commercial Brokerage Services +1 service

25% Sales Outsourcing

Business Consulting company Expert Locksmith Store is in Richmond, Virginia. Launched in 1993, the team focuses on Business Consulting and Back Office Outsourcing.
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Elite Locksmith Services

Not yet reviewed

Undisclosed

Undisclosed

10 - 49

Richmond, VA

Services provided

25% Back Office Outsourcing

25% Business Consulting

25% Commercial Property Management +1 service

25% Sales Outsourcing

Elite Locksmith Services is a Business Consulting company. They were launched in 1985, and their services include Business Consulting and Back Office Outsourcing.
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Medetec

Not yet reviewed

$1,000+

< $25 / hr

10 - 49

Herndon, VA

Services provided

80% Back Office Outsourcing

20% Corporate Training & Coaching

Medetec is a small Back Office Outsourcing company established in 2000. Their services include Back Office Outsourcing and Corporate Training & Coaching.
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Herndon, VA

198 Van Buren Street
Herndon, VA 20170
16 - 20

703-709-3000

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Super Locksmith Services

Not yet reviewed

Undisclosed

Undisclosed

10 - 49

Herndon, VA

Services provided

20% Back Office Outsourcing

20% Building Security Services

20% Business Consulting +2 services

20% Commercial Property Management

20% Sales Outsourcing

Super Locksmith Services is a Business Consulting company. In Herndon, Virginia, the team specializes in Business Consulting and Back Office Outsourcing.
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PerfectBPOSolutions

Not yet reviewed

Undisclosed

Undisclosed

10 - 49

Fairfax, VA

Services provided

30% Call Center Services

20% Back Office Outsourcing

20% Customer Service Outsourcing +3 services

10% Advertising

10% Business Consulting

10% Marketing Strategy

Call center company PerfectBPOSolutions is in Fairfax, Virginia. Launched in 2021, the team provides Call Center Services and Back Office Outsourcing.
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CHRISTLAND

Not yet reviewed

$5,000+

Undisclosed

2 - 9

Richmond, VA

Services provided

50% Sales Outsourcing

40% Email Marketing

10% Demand Generation Marketing

CHRISTLAND is a small Richmond, Virginia-based Sales Outsourcing company. The team offers Sales Outsourcing and Email Marketing.
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Siftly Leads

Not yet reviewed

Undisclosed

$50 - $99 / hr

2 - 9

Richmond, VA

Services provided

100% Sales Outsourcing

Sales Outsourcing company Siftly Leads was established in 2025. Headquartered in Richmond, Virginia, the team specializes in Sales Outsourcing.
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Lowkia

5.0 1 review

$1,000+

< $25 / hr

10 - 49

Springfield, VA

Services provided

20% Back Office Outsourcing

20% Content Moderation Services

20% Customer Service Outsourcing +2 services

20% Search Engine Optimization

20% Social Media Marketing

Lowkia is a versatile business process outsourcing (BPO) provider that delivers tailored solutions to enhance operational efficiency and drive growth across multiple industries. Specializing in
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Ultatel

Not yet reviewed

Undisclosed

Undisclosed

50 - 249

Herndon, VA

Services provided

50% Unified Communications Consulting & SI

25% AI Agents

25% Call Center Services

Ultatel, an unified communications consulting & SI company, was established in 2016. The team offers unified communications consulting & SI and AI Agents.
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Hms USA Medical billing company

Not yet reviewed

$1,000+

< $25 / hr

10 - 49

Reston, VA

Services provided

50% Business Consulting

30% Customer Service Outsourcing

20% Marketing Strategy

Hms USA Medical billing company is a small Business Consulting company launched in 2019. Their team focuses on Business Consulting and Customer Service Outsourcing.
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DXC Technology

Not yet reviewed

Undisclosed

Undisclosed

10,000+

McLean, VA

Services provided

20% Back Office Outsourcing

20% Business Consulting

20% Cloud Consulting & SI +3 services

20% IT Strategy Consulting

10% Blockchain

10% IoT Development

Based in McLean, Virginia, DXC Technology is a Back Office Outsourcing company. Established in 2017, the team offers Back Office Outsourcing and cloud consulting & SI.
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DOMA Technologies

Not yet reviewed

Undisclosed

Undisclosed

50 - 249

Virginia Beach, VA

Services provided

100% Document Digitization & Management

DOMA Technologies is a midsize Virginia Beach, Virginia-based Document Digitization & Management company. Their services include Document Digitization & Management.
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NIB

Not yet reviewed

$1,000+

Undisclosed

10 - 49

Alexandria, VA

Services provided

20% Branding

20% Call Center Services

20% Conversion Optimization +2 services

20% Cybersecurity

20% Web Development

NIB, a branding agency, was established in 1938. They focuses on Branding and Conversion Optimization.
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Voxly Partners: 100x Returns

Not yet reviewed

$1,000+

$50 - $99 / hr

2 - 9

Virginia Beach, VA

Services provided

30% Business Consulting

30% Funding & Investment

30% Sales Outsourcing +1 service

10% Business Valuation Services

Voxly Partners: 100x Returns is a Business Consulting company. They are based in Virginia Beach, Virginia, and their services include Business Consulting and Sales Outsourcing.
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GoVivace Inc

5.0 1 review

$1,000+

$25 - $49 / hr

10 - 49

McLean, VA

Services provided

35% AI Consulting

35% AI Development

10% Call Center Services +2 services

10% Customer Service Outsourcing

10% Transcription

GoVivace Inc specializes in Speech Analytics and Auto QA solutions for contact centers and BPOs. Reviewers commend the company for its reliable and efficient solutions, professional project management, and excellent support. However, some suggest that clearer progress updates could enhance the client experience.

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Books On Time

Not yet reviewed

$1,000+

$25 - $49 / hr

50 - 249

Linton Hall, VA

Services provided

20% Accounting

20% Back Office Outsourcing

20% Financial Advising & Planning +2 services

20% Financial Consulting

20% Fractional CFO Services

Books On Time is a Back Office Outsourcing company. Established in 2019, the team specializes in Back Office Outsourcing and Accounting.
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Ethos Technologies

Not yet reviewed

Undisclosed

Undisclosed

10 - 49

Salem, VA

Services provided

50% Cybersecurity

25% Back Office Outsourcing

25% Customer Service Outsourcing

Ethos Technologies is a Cybersecurity company. They are located in Salem, Virginia and have small team of experts. Their services include Cybersecurity and Back Office Outsourcing.
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HyperGen Inc.

Not yet reviewed

Undisclosed

Undisclosed

10 - 49

Hollins, VA

Services provided

50% Back Office Outsourcing

25% HR Consulting

25% Recruiting

HyperGen Inc. Is a small Back Office Outsourcing company founded in 1992. Their services include Back Office Outsourcing and Recruiting.
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Case Healthcare Solutions, Inc.

Not yet reviewed

Undisclosed

Undisclosed

10 - 49

Reston, VA

Services provided

70% Back Office Outsourcing

20% Logistics & Supply Chain Consulting

10% Warehousing & Distribution

Case Healthcare Solutions, Inc. Is a Reston, Virginia-based Back Office Outsourcing company. Their services include Back Office Outsourcing and Logistics & Supply Chain Consulting.
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Nexonic

Not yet reviewed

Undisclosed

$50 - $99 / hr

50 - 249

Falls Church, VA

Services provided

20% Customer Service Outsourcing

20% Digital Asset Management

20% IT Strategy Consulting +2 services

20% Mobile App Development

20% Web Development

Nexonic is a midsize IT strategy consulting company headquartered in Falls Church, Virginia and Kuala Lumpur, Malaysia. Their services include IT strategy consulting and Web Development.
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Matrix MSP

Not yet reviewed

$1,000+

$100 - $149 / hr

10 - 49

Alexandria, VA

Services provided

10% BI & Big Data Consulting & SI

10% Call Center Services

10% Cloud Consulting & SI +7 services

10% Cybersecurity

10% ERP Consulting and SI

10% IT Managed Services

10% IT Staff Augmentation

10% IT Strategy Consulting

10% Other IT Consulting and SI

10% Unified Communications Consulting & SI

Matrix MSP is a small Alexandria, Virginia-based IT strategy consulting company. The team specializes in IT strategy consulting and BI & big data consulting & SI.
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Profinity

5.0 2 reviews

$1,000+

< $25 / hr

10 - 49

Virginia Beach, VA

Services provided

100% Customer Service Outsourcing

Profinity is a company specializing in virtual assistant and customer support services, providing innovative and flexible solutions tailored to client needs. Based on the reviews, Profinity boasts a 100% satisfaction rate among clients, who commend their proactive problem-solving, improved customer satisfaction, and operational efficiency. Clients highlight Profinity's timely delivery, exceptional responsiveness, and commitment to quality assurance, making them a valuable partner.

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Reviews mention Exceptional results
Clients have reported exceptional results from Profinity's services, highlighting a 30% reduction in response times and a 25% increase in customer satisfaction. The Cofounder of Buildberg emphasized Profinity's proactive problem-solving and strong customer-centric focus, noting their ability to anticipate needs and provide innovative solutions. The project management was described as highly effective, with timely deliveries and adaptability to specific requests, reinforcing Profinity's reputation as a valuable partner in enhancing operational efficiency.

Customer Service Outsourcing for Software Company

5.0 Jul 30, 2024

The project significantly improved our operational efficiency and customer satisfaction. We observed a 30% reduction in response times to customer inquiries, alongside a 25% improvement in overall customer satisfaction rates based on our latest surveys. Additionally, the team’s adept handling of administrative tasks led to a 20% reduction in operational costs, demonstrating their effectiveness and the value they added to our operations.
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Industry Experience

Profinity has demonstrated notable expertise in the Software and Real Estate industries, consistently receiving positive feedback for their customer support services. In Software, clients highlighted improvements in operational efficiency and customer satisfaction, with a 30% reduction in response times. In Real Estate, Profinity's quick email support and effective communication resulted in a 90%+ satisfaction rate. Overall, their strengths lie in adaptability, reliability, and a proactive approach to client needs, making them a suitable partner for organizations seeking enhanced customer engagement in these sectors.
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Software Real estate

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Average Project Cost Breakdown

What Clients Have Said
Clients consistently highlight Profinity's pricing as fitting their budgets while providing excellent value for money. One CEO noted that Profinity's services led to a 25% improvement in customer satisfaction and a 40% reduction in response times, affirming their cost-effectiveness. Another client emphasized the company's ability to deliver quality support without exceeding financial constraints, demonstrating a strong return on investment. Overall, feedback reflects a positive sentiment regarding Profinity's affordability and the substantial benefits derived from their services.
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