Top BPO Companies in Virginia

Ratings Updated: April 30, 2026

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What are Featured Providers?
Top Customer Service

5.0 68 reviews
Premier Verified

$1,000+

Undisclosed

250 - 999

Serves Virginia

Services provided

55% Customer Service Outsourcing

15% Data Annotation Services

10% Back Office Outsourcing +2 services

10% Call Center Services

10% Content Moderation Services

Top Customer Service is a multifaceted customer support and call-handling company renowned for its professionalism and tailored solutions. They provide services such as inbound call handling, customer inquiry management, and content writing, with a focus on enhancing brand voice and consistency. Their reviews reflect a 95% satisfaction rate, with 100% of clients praising their professionalism and communication skills, although 10% noted room for more proactive content suggestions.

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Reviews mention High-quality work
Clients consistently praised Top Customer Service for delivering high-quality work that meets or exceeds expectations. One CEO noted their exceptional performance in managing customer service, stating, "Their quality of work is up to the mark and they are performing excellent." Another client emphasized the clarity and engagement of content produced, which significantly improved their website's user experience and lead inquiries. Overall, the sentiment reflects strong satisfaction with the company's output and effectiveness in enhancing business operations.

Customer Service Outsourcing for Ghostwriting Company

5.0 Jun 24, 2025

The quality of their work meets our expectations, and they're doing a great job. Since we've had in-house staff change workplaces before, losing money and time on training, we've opted for an outsourced solution, and Top Customer Service has been good so far, and we're saving over 50% in costs.
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Customer Service Outsourcing for Digital Agency

5.0 Jul 9, 2025

Top Customer Service has allowed us to see greater satisfaction on the part of the customers. Their quality of work is up to the mark and they are performing excellent. We have experienced before in-house personnel shifting offices, wasting money and time on training, and hence our decision to use outsourced services, where Top Customer Service has performed satisfactorily and saved more than 50 percent.
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Content Writing Services for Digital Marketing Agency

5.0 Apr 19, 2026

The most impressive part was their ability to understand our brand voice quickly and translate it into well-written content. They didn’t just write generic copy—they created content that actually sounded like our business and matched our industry tone. In some cases, we would have appreciated slightly more proactive suggestions around content strategy and keyword direction. However, the writing quality and consistency were strong enough that this was not a major issue.
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27 of 27 reviews are 5 stars

$50,000 – $199,999 avg. project cost

Reviewed 27 times in the past 6 months
In the past six months, Top Customer Service has received consistently positive feedback from clients across various industries. Clients praised their professionalism, responsiveness, and ability to adapt to brand voices, resulting in improved communication and customer satisfaction. For instance, a client noted a 50% reduction in response times after implementing their support portal. While some suggested minor improvements in proactive communication and detailed reporting, overall sentiment remains highly favorable, indicating they are a reliable partner for enhancing customer service operations.
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Industry Experience

The provider has demonstrated expertise across several industries, including Automotive, Electric, Home Services, Contracting, Education, Medical, Legal, Business Services, and more. Clients highlight their strengths in efficient customer communication, professionalism, and their ability to handle inquiries promptly. Feedback shows a consistently positive impact on response times and customer satisfaction across sectors, suggesting their services are particularly beneficial for companies aiming to enhance customer support and engagement.
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Advertising & marketing Agriculture Non-profit Construction Home Services Electric Financial services IT Services Other Industry Other industries Business services Real estate Government Education Medical Automotive Legal Contracting

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United States (18) Canada (13) France (1)

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Hugo Inc.

5.0 28 reviews
Verified

$1,000+

< $25 / hr

1,000 - 9,999

Serves Virginia

Services provided

25% Customer Service Outsourcing

20% Call Center Services

15% Back Office Outsourcing +4 services

10% Content Moderation Services

10% Data Annotation Services

10% Finance & Accounting Outsourcing (FAO)

10% Sales Outsourcing

Hugo Inc. | Top CX Provider is an outsourcing company specializing in customer experience (CX) and support services. The company consistently receives high praise for its effective project management and adaptability, with 100% of reviewers noting the team's ability to seamlessly integrate into existing operations. Approximately 70% of the feedback highlights the company's impressive cultural fit and commitment to quality, with measurable outcomes like increased efficiency and customer satisfaction.

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Reviews mention Flexible
The overall sentiment regarding flexibility in client feedback is overwhelmingly positive. Clients highlight Hugo's ability to adapt to changing needs and deliver on time, facilitating seamless communication and collaboration. For instance, one client noted, "Hugo's remarkable grasp of our company culture" and their "dedication to our specific requirements was evident in their personalized approach and flexible solutions." Another client emphasized their "flexibility and dependability," underscoring the company's commitment to meeting diverse client demands effectively.

Digital Marketing, SMM & SEO for Software Solutions Company

5.0 Dec 8, 2023

In instances where adjustments were needed, Hugo's team displayed flexibility and a solutions-oriented mindset, ensuring that our specific requirements were not only met but often exceeded. Their commitment to delivering items on time and their responsiveness to our evolving needs underscored the effectiveness of their project management approach, fostering a collaborative and productive partnership.
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Customer Support for IT Company

5.0 Aug 24, 2023

The Hugo team is pretty flexible so it’s not hard to connect. Always available to connect via slack, email or chat. If we need to pick up the phone it’s never an issue. We have on-going calls as needed.
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Content Mktg & Call Center Services for Cashback Gaming Co

5.0 Aug 23, 2023

Hugo's flexible agent allocation adapts to campaign needs, optimizing efficiency and cost-effectiveness. Every month we can adapt our plan. Multichannel Communication: Leveraging Slack, email, and monthly meetings, they ensure seamless collaboration and updates.
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Customer Service Outsourcing for Gaming Company

5.0 Aug 22, 2023

Their devotion to catering to our specific demands was evident in their customized approach and adaptable solutions. Collaborating with a team that consistently went above and beyond our expectations has been an absolute pleasure. Hugo's remarkable service, flexibility, and dependability position them as an exceptional partner.
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Multilingual Customer Support for Beverage Company

5.0 Aug 22, 2023

Hugo seamlessly adapted to our needs, ensuring every delivery was punctual and hassle-free. Their dedication to our specific requirements was evident in their personalized approach and flexible solutions. It's been a pleasure collaborating with a team that not only met our expectations but consistently exceeded them.
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Industry Experience

Hugo Inc. has garnered positive feedback across multiple industries, including Financial Services, eCommerce, Automotive, Software, Environmental Services, Advertising & Marketing, Information Technology, and Gaming. Their expertise in customer support, operational efficiency, and content management has consistently been highlighted as a strength. Clients noted significant improvements in response times, customer satisfaction, and overall efficiency. Hugo's ability to adapt to various industry needs, coupled with their commitment to high-quality service, positions them as a valuable partner for businesses seeking to enhance their operations.
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Financial services eCommerce Automotive Food & Beverages Software Information technology Environmental Services Advertising & marketing Gaming Media

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Average Project Cost Breakdown

$50,000 to $199,999 (7) $200,000 to $999,999 (6) $10,000 to $49,000 (2)

What Clients Have Said
Clients consistently commend the company for its exceptional value for money, highlighting that Hugo offers high-quality services at competitive rates. One client noted, 'Good value for cost,' while another emphasized their 'ability to scale services without compromising quality.' Many reviews reflect satisfaction with cost reductions and enhanced operational efficiency, with one client praising an '80% improvement in efficiency' compared to in-house hiring. Overall, the sentiment is overwhelmingly positive, indicating that clients perceive Hugo as a cost-effective partner.
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United States (9) Kenya (3) France (1) Netherlands (1) United Arab Emirates (1) England (1)

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Remote CoWorker

4.8 184 reviews
Premier Verified

$1,000+

< $25 / hr

1,000 - 9,999

Serves Virginia

Services provided

45% Back Office Outsourcing

15% Finance & Accounting Outsourcing (FAO)

10% Call Center Services +3 services

10% Customer Service Outsourcing

10% HR Consulting

10% Sales Outsourcing

Remote CoWorker is a virtual assistance company offering a wide range of services, including administrative support, customer service, and project management across various industries. The feedback is overwhelmingly positive, with approximately 90% of reviewers highlighting their responsiveness, reliability, and effective communication. Clients frequently praise their team's ability to align with company values and deliver tasks on time, contributing significantly to operational efficiency and productivity improvements.

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Reviews mention Personable
The overall sentiment regarding the personable nature of Remote CoWorker is highly positive. Clients consistently noted the team's responsiveness and genuine interest in their business growth. One client highlighted a sales representative's fantastic communication, expressing that Remote CoWorker is 'very personable in an age when it's hard to talk to people.' Another client emphasized the ease of communication with virtual assistants, describing them as 'competent, easy to talk with, and willing to be trained.'

Virtual Assistance for Financial Advisory & Consulting Firm

5.0 Sep 29, 2024

What stood out most about this company was their ability to seamlessly combine efficiency with adaptability, delivering exceptional results while maintaining a personalized approach.
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VA Services for Damage Claims Firm

5.0 Dec 17, 2020

The VAs are competent, easy to talk with and are willing to be trained. They have good personalities. The company also gives support if you tell them what you need.
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Legal Assistance Outsourcing for Law Firm

5.0 Jun 23, 2025

Remote CoWorker has been unbelievably responsive in terms of customer service and making me feel like a valued customer. We communicate via email and Zoom. Remote CoWorker is very personable in an age when it's hard to talk to people.
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18 of 18 reviews are 5 stars

Less than $10,000 avg. project cost

Reviewed 18 times in the past 6 months
In the past six months, Remote CoWorker received overwhelmingly positive feedback from clients across diverse industries. Clients praised their responsiveness, professionalism, and ability to provide tailored support, as evidenced by comments such as 'the teammate has been amazing' and 'they deliver on time.' Notable successes included improved operational efficiency and enhanced customer service. Areas for improvement were minimal, with most clients expressing high satisfaction and recommending their services without reservation.
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Industry Experience

Remote CoWorker has garnered positive feedback across various industries, particularly in Real Estate, Legal, Medical, and Advertising & Marketing. Clients have praised their responsiveness, cultural fit, and the quality of candidates provided. In Real Estate, their administrative support led to increased productivity, while in Medical settings, they enhanced operational efficiency. The overall sentiment reflects satisfaction with project management, timely delivery, and effective communication, making Remote CoWorker a suitable choice for businesses seeking reliable virtual assistance across multiple sectors.
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Business services Real estate Advertising & marketing Plumbing Franchises Consulting Contracting HVAC Transportation Manufacturing Other industries Hospitality & leisure Nonprofit Insurance Restaurants Education Arts, entertainment & music eCommerce Financial services Construction Beauty & Cosmetics Retail Software Information technology IT Services Food & Beverage Consumer products & services Consumer Products Food & Beverages Other Industry Wellness & Fitness Environmental Services Design Automotive Media Healthcare Sports Publishing Energy & natural resources Legal Medical

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United States (112) Canada (5) United Arab Emirates (2) Australia (1) Belgium (1) Ireland (1) England (1)

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TECHSPEED INC

4.9 18 reviews
Premier Verified

$1,000+

< $25 / hr

50 - 249

Serves Virginia

Services provided

20% Back Office Outsourcing

15% Customer Service Outsourcing

15% Data Annotation Services +5 services

15% Document Digitization & Management

10% Call Center Services

10% Content Moderation Services

10% Litigation Support Services

5% Transcription

TECHSPEED INC is a data solutions company specializing in data entry, content management, and business process outsourcing. The company is praised for its professionalism and adaptability, with 100% of clients highlighting their responsiveness and 90% appreciating their ability to deliver on time. Clients commend their excellent project management and flexibility, noting a strong customer-first mindset. There were no significant areas for improvement mentioned across reviews.

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Reviews mention Helpful
Overall sentiment regarding TechSpeed Inc. is highly positive, with clients consistently highlighting their helpfulness and flexibility. One client noted their staff as 'very helpful and willing to always take on a new project,' while another emphasized their 'willingness to remain flexible and helpful.' Additionally, a third client praised their professionalism and timely communication, stating they 'always deliver work on time.' There were no reported areas for improvement, reinforcing the effectiveness of their services.

Staff Augmentation for Fixed Cost Reduction Firm

4.5 Dec 6, 2022

The willingness to remain flexible and helpful was impressive. They consistently demonstrated a readiness to adapt to our needs and provide assistance whenever required. This approach facilitated a strong and effective working relationship.
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Data Entry Services for M&A Advisory Firm

5.0 Jun 3, 2021

They are professional and helpful, consistently delivering work on time. The team demonstrated a strong ability to prioritize resources effectively, especially when urgent tasks arose. Additionally, the project manager is easy to communicate with and very hands-on throughout the process.
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Data Entry & Document Digitization for Credit Reporting Agency

5.0 Aug 22, 2025

TECHSPEED INC demonstrated excellent project management. Always willing to ask questions and be there when we need them. Their people have been great. Very helpful and willing to always take on a new project.
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2 of 2 reviews are 5 stars

Unknown avg. project cost

Reviewed 2 times in the past 6 months
Recent reviews for TECHSPEED INC highlight their exceptional data management and project execution capabilities. Clients praised their professionalism, responsiveness, and ability to deliver accurate information swiftly. One client noted their impressive handling of WordPress data, enhancing both user experience and SEO value. Another commended the volume and speed of election-related data they provided. Overall, feedback indicates high satisfaction, with no significant areas for improvement identified.
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Average Project Cost Breakdown

Less than $10,000 (6) $10,000 to $49,000 (5)

What Clients Have Said
Clients consistently highlight TECHSPEED INC's competitive pricing and exceptional value for money. One client noted they chose TECHSPEED for their 'good value for cost,' emphasizing the superior volume and speed of deliverables compared to other vendors. Another pointed out that their pricing fit within budget while maintaining high-quality service. Overall, the sentiment reflects strong satisfaction with the cost-effectiveness and reliability of TECHSPEED's services, with multiple clients expressing no identified areas for improvement.
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United States (16) Canada (1)

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MAP Communications

4.2 14 reviews

Undisclosed

Undisclosed

10 - 49

Chesapeake, VA

Services provided

70% Call Center Services

30% Customer Service Outsourcing

MAP Communications is a call-answering service provider. Their reviews show a mixed reception, with one client expressing dissatisfaction due to inadequate customer support and billing issues, while another client highlights their efficient call management and communication skills, resulting in improved revenue and efficiency. Approximately 50% of the feedback is positive, with customer service and response time being frequently mentioned strengths.

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Reviews mention Communicative
Clients have consistently praised MAP Communications for their exceptional communication skills and responsiveness. One reviewer highlighted their 'flawless communication skills' and noted that they are 'very quick to respond and always meet our deadlines.' Overall, the sentiment regarding their communicative abilities is highly positive, indicating that MAP Communications effectively addresses client needs and fosters a collaborative environment.

Customer Experience Assistance for Manufacturing Service

5.0 Nov 2, 2017

They have flawless communication skills.
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Industry Experience

MAP Communications has demonstrated expertise across various industries, including Business Services, Manufacturing, Financial Services, Consumer Products, Information Technology, Real Estate, Healthcare, and Retail. Clients in Manufacturing reported significant savings and improved efficiency, while feedback from Business Services highlighted challenges in call handling. Overall sentiment varies, with strong satisfaction in Manufacturing and concerns about service quality in Business Services, suggesting a good fit for sectors prioritizing customer experience and inbound call management.
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Business services Manufacturing Financial services Other Industry Consumer Products Information technology Real estate Healthcare Retail

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Average Project Cost Breakdown

Less than $10,000 (12) $10,000 to $49,000 (1) $200,000 to $999,999 (1)

What Clients Have Said
Clients have mixed sentiments regarding MAP Communications' cost and value for money. One reviewer appreciated the pricing that fit their budget, while another highlighted significant savings in hours and costs, attributing increased efficiency and revenue to their services. However, the former expressed dissatisfaction with service quality and billing issues, indicating that the perceived value did not meet expectations. Overall, while some clients find value in the cost-effectiveness, others feel the service does not justify its pricing.
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Maitland, Florida (1) Miami, Florida (1) Sarasota, Florida (1) Valrico, Florida (1) Atlanta, Georgia (1) Wilmington, North Carolina (1) Columbia, Tennessee (1) Memphis, Tennessee (1) Wayne, New Jersey (1) Lorain, Ohio (1) Fremont, California (1) San Bernardino, California (1) Coventry, Connecticut (1)

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Red2Black Group

5.0 5 reviews

$5,000+

$150 - $199 / hr

2 - 9

Fairfax Station, VA

Services provided

70% Sales Outsourcing

20% Corporate Training & Coaching

10% Business Consulting

Red2Black Group is a consultancy specializing in sales process development and enablement, particularly in integrating CRM systems and training sales teams. They have consistently received positive feedback, with reviewers highlighting their expertise in sales processes, project management, and personalized approach. Approximately 80% of clients noted significant sales improvements, while their responsiveness and professionalism were frequently lauded across reviews.

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Reviews mention Unique expertise
Clients consistently commend Red2Black Group for their unique expertise in sales processes and enablement. One client noted their ability to merge multiple sales operations into a cohesive system, while another highlighted their practical, digestible approach that enhanced understanding. Additionally, a client emphasized the impressive results, citing a 50% increase in sales numbers due to Red2Black's training and management. Overall, the sentiment reflects strong satisfaction with their specialized knowledge and effective project execution.

Sales Infrastructure & CRM Integration for SaaS Company

5.0 May 25, 2022

Red2Black was very good at understanding what our organization needed. They were experts in sales processes and enablement, and that expertise, combined with their knowledge of CRM, was really what we needed.
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BPO for Healthcare Management Company

5.0 Mar 1, 2022

Red2Black Group seemed like they had expertise in the job compared to other providers. They gave me the impression that they were founded in reality because they didn’t come to us with their fancy lingo; it was very true to life and very digestible, making a more impactful, realistic, and unique look.
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Sales Team Training for Energy Consultancy

5.0 Feb 22, 2022

Red2Black Group’s expertise helped us increase our sales numbers by 50%. Patrick was smart and experienced. He was committed to his work and more than just a consultant; Patrick was our partner and an integral part of our team.
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Industry Experience

Red2Black Group has demonstrated expertise across multiple industries, including Transportation, IT Services, Healthcare, Consulting, and Media. In Transportation, they streamlined sales processes, enhancing logistics and CRM integration, resulting in increased market share. The IT Services sector saw over 50% growth in sales presentations through efficient analytics. In Healthcare, they improved sales closure rates and aligned cross-department objectives. Their consulting work in the energy sector resulted in a 50% increase in sales. Overall, feedback highlights their strong project management, adaptability, and effective training capabilities.
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Transportation IT Services Healthcare Consulting Media

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Average Project Cost Breakdown

$200,000 to $999,999 (2) Less than $10,000 (1) $10,000 to $49,000 (1)

What Clients Have Said
Clients have praised Red2Black Group for delivering significant value relative to their costs, with investments ranging from $25,000 to $220,000. Feedback highlights their efficiency and expertise in improving sales processes, resulting in substantial revenue increases, such as a 50% rise in sales presentations. Clients appreciated their responsiveness and ability to manage expectations, indicating a strong return on investment. Overall, the sentiment reflects satisfaction with the company's pricing and perceived value, with suggestions for minor improvements in proposal timeliness.
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United States (3) Canada (1) Israel (1)

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Featured

What are Featured Providers?
Big Outsource

5.0 52 reviews
Premier Verified

$10,000+

< $25 / hr

250 - 999

Serves Virginia

Services provided

40% Customer Service Outsourcing

30% Back Office Outsourcing

20% Call Center Services +1 service

10% Finance & Accounting Outsourcing (FAO)

Big Outsource is a professional virtual assistance service provider specializing in administrative support, customer service, and content management tasks. Reviews indicate a high level of satisfaction, with approximately 90% of clients noting improvements in efficiency and communication. Clients appreciate their proactive project management and seamless integration into existing workflows, though some desire more proactive tool suggestions and flexible support hours.

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Reviews mention Proactive
Clients consistently praised Big Outsource for their proactive approach in managing projects. For instance, one client noted that their virtual assistant was 'excellent at flagging issues proactively and never waited to be told twice.' Another client highlighted the team's ability to 'provide proactive solutions to any challenges that arose.' Overall, the sentiment around proactivity is overwhelmingly positive, with clients appreciating the timely communication and the initiative taken to ensure smooth operations.

Customer Support for Telecommunications Company

5.0 Aug 5, 2023

Big Outsource demonstrated outstanding project management. Their delivery was always timely and they were quick to respond to our requirements. Their proactive communication and transparency are particularly appreciated.
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Data Entry Process Services for Educational Company

5.0 Aug 5, 2023

The project management at Big Outsource is highly commendable. They have consistently delivered on time and have been extremely responsive to our requests and needs. Their proactive approach in anticipating and solving issues has been greatly appreciated.
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Customer Support for Driving Technology Company

5.0 Aug 4, 2023

Big Outsource has shown impressive project management skills. They have always delivered on time and have been quick to respond to our needs, often providing proactive solutions to any challenges that arose.
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Call Center Support for Health Consultation Firm

5.0 Jul 19, 2023

Big Outsource's team is proactive in keeping us informed about any changes, updates, or issues relating to their team. We experience open lines of communication, which has allowed us to address any concerns or provide feedback promptly.
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Customer Support Services for Petrochemical Company

5.0 Jul 13, 2023

Big Outsource demonstrated exceptional project management throughout our partnership. They consistently delivered items on time, meeting or exceeding our expectations. Their team was highly responsive to our needs, promptly addressing any concerns or issues that arose. Their proactive approach to communication and collaboration ensured that our customer service operations ran smoothly and efficiently.
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Industry Experience

Big Outsource has demonstrated notable expertise across various industries, including Information Technology, eCommerce, Healthcare, Financial Services, and Consumer Products. Clients commend their ability to enhance operational efficiency, improve customer service response times, and maintain a high standard of quality. Overall sentiments reflect a strong alignment of values, professionalism, and effective communication, making them a suitable partner for businesses seeking reliable support in these sectors.
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Healthcare Software Financial services Chemicals & Biotechnology Other industries Wellness & Fitness Beauty Education Medical Real estate Retail Telecommunications Beauty & Cosmetics Arts, entertainment & music Legal Supply Chain, Logistics, and Transport Consulting Consumer Products Information technology eCommerce

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Average Project Cost Breakdown

$50,000 to $199,999 (15) $10,000 to $49,000 (1) $200,000 to $999,999 (1)

What Clients Have Said
Clients frequently commend Big Outsource for their competitive pricing and exceptional value for money. Many highlighted that the pricing fit their budgets while still delivering high-quality service. For instance, one client noted a 70% reduction in in-house admin workload and a 15% increase in client satisfaction, emphasizing the value derived from their partnership. Overall, the sentiment reflects strong satisfaction with cost versus the quality of service provided, underscoring Big Outsource's alignment with client needs and expectations.
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United States (19) Canada (2) Australia (1) India (1) Serbia (1) Switzerland (1) England (1)

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TDCX

4.8 12 reviews
Verified

$100,000+

Undisclosed

10,000+

Serves Virginia

Services provided

50% Customer Service Outsourcing

20% Sales Outsourcing

10% Business Consulting +2 services

10% Call Center Services

10% Content Moderation Services

TDCX is a business process outsourcing company specializing in customer service, technical support, and risk assessment across diverse industries, primarily in the APAC region. The company receives consistently positive feedback, with reviews highlighting their scalability, efficient communication, and proactive problem-solving capabilities. Clients appreciate their ability to adapt quickly to changes and deliver high-quality outcomes, with approximately 90% of feedback being positive.

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Reviews mention Proactive
TDCX has been consistently praised for their proactive approach in client engagements. Clients noted their quick adaptability to process changes and their initiative in identifying improvement opportunities. One client highlighted TDCX's ability to suggest innovative solutions and conduct timely analyses, while another emphasized their proactive management style, which often anticipates issues before they escalate. Overall, the sentiment reflects a strong appreciation for TDCX's commitment to collaboration and problem-solving.

Call Center Services for Global Tech Company

5.0 Jun 25, 2021

TDCX has a high bar on operational rhythm and cadence - 90% of the time they run the business on their own without any intervention needed from our teams. The remaining times, they are proactive in identifying areas of opportunity and partner with us on solving the issues before they become trends. They manage a large portion of APAC business with us and we trust their ability to deliver the best possible outcomes to our customers!
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Call Center Services for Tech Company

5.0 Jun 16, 2021

Innovation and proactive support is another measurement area for TDCX, including how much they can motivate the team in order to reduce attrition rates. There’s a high demand for top talent in Barcelona, especially with multiple language skills. We want to keep good talent within the business, and they manage to help us do this. They listen closely to our needs, and they actively support our business requirements, even outside the core areas we define in our scope of work.
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Industry Experience

TDCX demonstrates strong capabilities across various industries, including Hospitality & Leisure, Social Networking, Financial Services, Food & Beverages, Software, Consumer Products, Retail, and IT Services. Feedback emphasizes their agility, innovative problem-solving, and exceptional communication. Clients commend their ability to scale operations while maintaining high service quality, particularly in customer support and risk assessment. Overall sentiment is positive, with notable strengths in fostering partnerships, operational excellence, and a dedication to enhancing customer experience.
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Hospitality & leisure Social Networking Financial services Food & Beverages Software Consumer Products Retail IT Services

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Average Project Cost Breakdown

$1,000,000 to $9,999,999 (2) $200,000 to $999,999 (1) $10,000,000 + (1)

What Clients Have Said
Clients have expressed a generally positive sentiment regarding TDCX's cost and value for money. Feedback highlights their ability to deliver high-quality services while maintaining competitive pricing, as noted by a vendor manager who emphasized TDCX's best value in terms of cost and quality. However, some clients suggested that pricing could be more competitive. Overall, TDCX is regarded as a reliable partner that provides significant value, often exceeding expectations in service delivery.
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Singapore (7) Germany (1) Spain (1) United States (1)

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Salaria Sales Solutions

5.0 5 reviews

$1,000+

$100 - $149 / hr

50 - 249

Arlington, VA

Services provided

25% Call Center Services

25% Content Marketing

25% Customer Service Outsourcing +1 service

25% Digital Strategy

Salaria Sales Solutions is a business development firm specializing in lead generation, outbound sales, and sales development outreach. Reviews consistently highlight their effectiveness in generating qualified leads, with over 64% show rate on scheduled meetings and conversion rates improving significantly over time. Clients praise their proactive communication, data-driven approach, and alignment with company values, with no negative feedback reported.

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Reviews mention Detail-oriented
Clients have consistently praised Salaria Sales Solutions for their detail-oriented approach. One director noted the team's 'attention to detail, advanced tools, and excellent communication,' which significantly contributed to campaign success. Additionally, the provision of 'detailed reports on campaign metrics and lead conversion rates' further underscores their meticulousness. Overall, the sentiment reflects a strong appreciation for their thoroughness and commitment to delivering high-quality results.

Lead Generation for Solar Contracting Firm

5.0 May 29, 2024

The team's attention to detail, advanced tools, and excellent communication make them a top choice for sales success.
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3 of 3 reviews are 5 stars

Unknown avg. project cost

Reviewed 3 times in the past 6 months
In the past six months, client feedback for Salaria Sales Solutions has been overwhelmingly positive. Clients commend their disciplined approach to outbound sales, noting significant increases in qualified meetings and pipeline activity. For instance, one client reported booking over 220 meetings with a 68% show rate, while another experienced a fourfold improvement in conversion rates. Clients appreciate the team's proactive communication, data-driven strategies, and alignment with company values, with no major areas for improvement identified.
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Industry Experience

Salaria Sales Solutions has demonstrated expertise across various industries including Education, Automotive, Business Services, Energy & Natural Resources, and other sectors. Clients have praised their analytical approach, effective lead generation, and ability to create qualified sales opportunities. Feedback indicates strengths in project management, communication, and tailored outreach strategies. Overall sentiment is highly positive, particularly in Education and Automotive sectors, making Salaria a strong contender for businesses seeking impactful sales solutions.
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Other industries Energy & natural resources Business services Education Automotive

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Average Project Cost Breakdown

$50,000 to $199,999 (1)

What Clients Have Said
Clients consistently highlight Salaria Sales Solutions' excellent value for money, noting their pricing aligns well with budget expectations while delivering significant results. One client emphasized that the cost was justified by the high conversion rates and measurable pipeline growth achieved. Another mentioned the company's proactive approach and transparency, reinforcing the perception of a good return on investment. Overall, the sentiment is overwhelmingly positive, with clients recommending Salaria for its effective service at a competitive price.
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DCA Virtual Business Support

4.8 7 reviews

$1,000+

$50 - $99 / hr

10 - 49

Richmond, VA

Services provided

30% Web Design

20% Back Office Outsourcing

20% Content Marketing +3 services

10% Customer Service Outsourcing

10% Graphic Design

10% Logo

DCA Virtual Business Support is a versatile digital agency offering website development, branding, and social media management. Reviewers consistently praise their professionalism, responsiveness, and ability to deliver high-quality results, with 100% of reviews highlighting positive outcomes. Clients appreciate the personalized, attentive service provided by team members like Samantha, contributing to an overall seamless experience and successful project execution.

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Reviews mention Well-organized projects
Clients of DCA Virtual Business Support consistently highlight the well-organized nature of their projects. One client noted that the team provided regular updates and incorporated feedback effectively, resulting in a website that met modern standards. Another praised the seamless workflow and comprehensive onboarding process, which facilitated quick scaling of operations. Overall, the sentiment is highly positive, with clients appreciating the team's organization, responsiveness, and ability to meet project goals efficiently.

Web Dev for Carpet Cleaning Company

5.0 Apr 8, 2021

They provided updates and gave us opportunities to provide feedback. Then they made changes. We largely communicated via email.
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Web Dev for Safety Training Company

5.0 Mar 15, 2021

Direct line of communication email as primary keeping is simple works best. I am blessed to have Samantha as my team lead. She is organized, attentive, pro-active, responsive and talented.
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Industry Experience

DCA Virtual Business Support has received positive feedback across various industries including Business Services, Arts & Entertainment, Utilities, Education, and Advertising & Marketing. Clients commend their expertise in website development, social media management, and content creation, highlighting strengths in responsiveness, professionalism, and understanding specific industry needs. The overall sentiment is favorable, particularly for businesses seeking tailored digital solutions and effective project management.
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Other Industry Arts, entertainment & music Business services Advertising & marketing Utilities Education

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Average Project Cost Breakdown

Less than $10,000 (5) $10,000 to $49,000 (2)

What Clients Have Said
Clients generally perceive DCA Virtual Business Support as providing good value for money, despite some feedback regarding higher pricing. One client noted, "Their pricing is a little high, but you get high-quality content," suggesting that the quality justifies the cost. Another client expressed satisfaction with their $4,700 investment, stating that the new website met modern standards and helped attract new customers. Overall sentiment indicates that clients appreciate the professionalism and quality of work, deeming it worth the investment.
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Charlotte, North Carolina (3) Indian Trail, North Carolina (1) Addison, Illinois (1) Concord, California (1) Worcester, Massachusetts (1)

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Centro

Not yet reviewed

Undisclosed

Undisclosed

1,000 - 9,999

Winchester, VA

Services provided

30% HR Outsourcing

15% Call Center Services

15% Customer Service Outsourcing +5 services

10% CRM Consulting and SI

10% IT Managed Services

10% Sales Outsourcing

5% Back Office Outsourcing

5% ERP Consulting and SI

Centro is a HR Outsourcing company. The Winchester, Virginia-based firm specializes in HR Outsourcing and Call Center Services.
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Bay Business Group

4.6 4 reviews

$1,000+

Undisclosed

10 - 49

Falls Church, VA

Services provided

70% Finance & Accounting Outsourcing (FAO)

20% Back Office Outsourcing

10% Call Center Services

Bay Business Group is a professional back-office service provider specializing in accounting and administrative support. Notable strengths include exceptional quality of work and responsiveness, with 100% of reviewers praising their professionalism and efficiency. This company consistently delivers timely, cost-effective solutions, contributing to significant monthly savings for clients, while maintaining high standards of compliance and client satisfaction.

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1 of 1 reviews is 5 stars

Unknown avg. project cost

Reviewed 1 time in the past 6 months
In recent reviews, clients have praised Bay Business Group for their professionalism and responsiveness. One client noted that they successfully balanced their books and achieved DCAA compliance within a month, highlighting the team's efficient project management. The user-friendly financial interface and consistent communication were also appreciated. Overall, sentiment remains highly positive, with no significant areas for improvement identified by clients.
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Industry Experience

The provider has demonstrated strong expertise in the Media, Information Technology, and Business Services industries. Clients have praised their excellent quality of work, innovative solutions, and ability to save significant time and money. In Media, they excel in back office support, while in IT, they enhance operational efficiency and compliance. The Business Services sector highlights their responsiveness and professionalism. Overall, the sentiment is highly positive across all industries, making them a compelling choice for potential clients.
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Media Business services Information technology

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Average Project Cost Breakdown

$10,000 to $49,000 (1) $50,000 to $199,999 (1) $1,000,000 to $9,999,999 (1)

What Clients Have Said
Clients consistently report that the company offers excellent value for money, with significant monthly savings. One client noted a monthly saving of $10,000, while another estimated $18,000. Feedback highlights their competitive pricing structure, with clients selecting them for their budget fit and overall value. A client emphasized that the pricing was a key factor in their decision to partner with the company, reinforcing the sentiment that their services are both necessary and cost-effective.
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New York City, New York (2) Chicago, Illinois (1) Arlington, Virginia (1)

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Regula

Not yet reviewed

Undisclosed

Undisclosed

250 - 999

Reston, VA

Services provided

80% Document Digitization & Management

20% AI Development

Regula, a Document Digitization & Management company, was launched in 1992. The team specializes in Document Digitization & Management and Artificial Intelligence.
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Zaphyre

Not yet reviewed

$1,000+

< $25 / hr

50 - 249

Fairfax, VA

Services provided

35% Sales Outsourcing

20% Email Marketing

15% Business Consulting +2 services

15% Content Writing Services

15% Market Research

Sales Outsourcing company Zaphyre offers Sales Outsourcing and Email Marketing. They are headquartered in Fairfax, Virginia.
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TRICARE

Not yet reviewed

$1,000+

< $25 / hr

1,000 - 9,999

Falls Church, VA

Services provided

100% Back Office Outsourcing

Established in 1993, TRICARE is a Back Office Outsourcing company. Their services include Back Office Outsourcing.
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Keener Communications, Inc. VA

Not yet reviewed

Undisclosed

Undisclosed

10 - 49

Richmond, VA

Services provided

50% Call Center Services

25% Customer Service Outsourcing

25% Sales Outsourcing

Phone answering service Keener Communications, Inc. VA is based in Richmond, Virginia. They focus on Call Center Services and Sales Outsourcing and were established in 1985.
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Centro Healthcare

Not yet reviewed

Undisclosed

Undisclosed

10 - 49

Winchester, VA

Services provided

50% Back Office Outsourcing

30% Call Center Services

20% Customer Service Outsourcing

Centro Healthcare is a Back Office Outsourcing company. The Winchester, Virginia-based team provides Back Office Outsourcing and Call Center Services.
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Posh Virtual Receptionists

Not yet reviewed

Undisclosed

Undisclosed

50 - 249

Virginia Beach, VA

Services provided

100% Call Center Services

Posh Virtual Receptionists is a Virginia Beach, Virginia-based telephone answering service. They offer Call Center Services and were founded in 2020.
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FC Billing, LLC

Not yet reviewed

$100,000+

$100 - $149 / hr

50 - 249

Lansdowne, VA

Services provided

100% Back Office Outsourcing

Located in Lansdowne, Virginia, FC Billing, LLC is a midsize Back Office Outsourcing company. The team focuses on Back Office Outsourcing.
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Advanced Locksmith Service

Not yet reviewed

Undisclosed

Undisclosed

10 - 49

Manassas, VA

Services provided

30% Back Office Outsourcing

30% Business Consulting

25% Sales Outsourcing +1 service

15% Commercial Property Management

Advanced Locksmith Service is a Business Consulting company. Their small team of employees is based in Manassas, Virginia. Their team focuses on Business Consulting and Back Office Outsourcing.
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Metro Locksmith Services

Not yet reviewed

Undisclosed

Undisclosed

10 - 49

Arlington, VA

Services provided

30% Back Office Outsourcing

30% Business Consulting

25% Sales Outsourcing +1 service

15% Commercial Property Management

Founded in 1996, Metro Locksmith Services is a small Business Consulting company. Their services include Business Consulting and Back Office Outsourcing.
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Lock & Key Shop

Not yet reviewed

Undisclosed

Undisclosed

10 - 49

Alexandria, VA

Services provided

30% Back Office Outsourcing

30% Business Consulting

25% Sales Outsourcing +1 service

15% Commercial Property Management

Lock & Key Shop, a Business Consulting company, specializes in Business Consulting and Back Office Outsourcing. The company is headquartered in Alexandria, Virginia.
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Father Son Locksmith Shop

Not yet reviewed

Undisclosed

Undisclosed

10 - 49

Henrico, VA

Services provided

30% Back Office Outsourcing

30% Business Consulting

25% Sales Outsourcing +1 service

15% Commercial Property Management

Father Son Locksmith Shop is a Business Consulting company launched in 2001. The company focuses on Business Consulting and Back Office Outsourcing, and is small.
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Father Son Locksmith Shop

Not yet reviewed

Undisclosed

Undisclosed

10 - 49

Fairfax, VA

Services provided

30% Back Office Outsourcing

30% Business Consulting

25% Sales Outsourcing +1 service

15% Commercial Property Management

Father Son Locksmith Shop, a Business Consulting company, is headquartered in Fairfax, Virginia. Founded in 1976, the team offers Business Consulting and Back Office Outsourcing.
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City Locksmith Services

Not yet reviewed

Undisclosed

Undisclosed

10 - 49

Herndon, VA

Services provided

30% Back Office Outsourcing

30% Business Consulting

25% Sales Outsourcing +1 service

15% Commercial Property Management

City Locksmith Services is a Business Consulting company. Based in Herndon, Virginia, the firm specializes in Business Consulting and Back Office Outsourcing.
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Safe & Key Store

Not yet reviewed

Undisclosed

Undisclosed

10 - 49

Bon Air, VA

Services provided

30% Business Consulting

30% Sales Outsourcing

25% Back Office Outsourcing +1 service

15% Commercial Property Management

Business Consulting company Safe & Key Store is headquartered in Bon Air, Virginia. They specialize in Business Consulting and Sales Outsourcing and were established in 1998.
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EvolutionHR USA

Not yet reviewed

Undisclosed

Undisclosed

2 - 9

Cave Spring, VA

Services provided

50% Customer Service Outsourcing

25% Back Office Outsourcing

25% Call Center Services

Located in Cave Spring, Virginia, EvolutionHR USA is a Customer Service Outsourcing company. Their services include Customer Service Outsourcing and Back Office Outsourcing.
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Locksmith & Lock Store

Not yet reviewed

Undisclosed

Undisclosed

10 - 49

Dale City, VA

Services provided

30% Back Office Outsourcing

30% Business Consulting

25% Sales Outsourcing +1 service

15% Commercial Property Management

Headquartered in Dale City, Virginia, Locksmith & Lock Store is a Business Consulting company. Launched in 1995, the team specializes in Business Consulting and Back Office Outsourcing.
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Elite Locksmith Services

Not yet reviewed

Undisclosed

Undisclosed

10 - 49

Reston, VA

Services provided

30% Back Office Outsourcing

30% Business Consulting

25% Sales Outsourcing +1 service

15% Commercial Property Management

Elite Locksmith Services is a Business Consulting company. Their team is in Reston, Virginia. The agency focuses on Business Consulting and Back Office Outsourcing.
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Exclusive Locksmith Service

Not yet reviewed

Undisclosed

Undisclosed

10 - 49

Richmond, VA

Services provided

30% Back Office Outsourcing

30% Business Consulting

25% Sales Outsourcing +1 service

15% Commercial Property Management

Exclusive Locksmith Service, a Back Office Outsourcing company, is headquartered in Richmond, Virginia. Established in 1999, the team specializes in Back Office Outsourcing and Business Consulting.
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City Locksmith Store

Not yet reviewed

Undisclosed

Undisclosed

10 - 49

Leesburg, VA

Services provided

30% Back Office Outsourcing

30% Business Consulting

25% Sales Outsourcing +1 service

15% Commercial Property Management

City Locksmith Store is a Business Consulting company. Founded in 1977, their team offers Business Consulting and Back Office Outsourcing.
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AJ&COMPANY

Not yet reviewed

Undisclosed

< $25 / hr

10 - 49

Norfolk, VA

Services provided

20% Back Office Outsourcing

20% Call Center Services

20% Customer Service Outsourcing +2 services

20% Web Design

20% Web Development

AJ&COMPANY is a web design agency founded in 1997. The team offers Web Design and Web Development and is in Norfolk, Virginia and lahore, Pakistan.
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Elite Locksmith Services

Not yet reviewed

Undisclosed

Undisclosed

10 - 49

Richmond, VA

Services provided

25% Back Office Outsourcing

25% Business Consulting

25% Commercial Property Management +1 service

25% Sales Outsourcing

Elite Locksmith Services is a Business Consulting company. They were launched in 1985, and their services include Business Consulting and Back Office Outsourcing.
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Medetec

Not yet reviewed

$1,000+

< $25 / hr

10 - 49

Herndon, VA

Services provided

80% Back Office Outsourcing

20% Corporate Training & Coaching

Medetec is a small Back Office Outsourcing company established in 2000. Their services include Back Office Outsourcing and Corporate Training & Coaching.
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Herndon, VA

198 Van Buren Street
Herndon, VA 20170
16 - 20

703-709-3000

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Expert Locksmith Store

Not yet reviewed

Undisclosed

Undisclosed

10 - 49

Richmond, VA

Services provided

25% Back Office Outsourcing

25% Business Consulting

25% Commercial Brokerage Services +1 service

25% Sales Outsourcing

Business Consulting company Expert Locksmith Store is in Richmond, Virginia. Launched in 1993, the team focuses on Business Consulting and Back Office Outsourcing.
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Super Locksmith Services

Not yet reviewed

Undisclosed

Undisclosed

10 - 49

Herndon, VA

Services provided

20% Back Office Outsourcing

20% Building Security Services

20% Business Consulting +2 services

20% Commercial Property Management

20% Sales Outsourcing

Super Locksmith Services is a Business Consulting company. In Herndon, Virginia, the team specializes in Business Consulting and Back Office Outsourcing.
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PerfectBPOSolutions

Not yet reviewed

Undisclosed

Undisclosed

10 - 49

Fairfax, VA

Services provided

30% Call Center Services

20% Back Office Outsourcing

20% Customer Service Outsourcing +3 services

10% Advertising

10% Business Consulting

10% Marketing Strategy

Call center company PerfectBPOSolutions is in Fairfax, Virginia. Launched in 2021, the team provides Call Center Services and Back Office Outsourcing.
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CHRISTLAND

Not yet reviewed

$5,000+

Undisclosed

2 - 9

Richmond, VA

Services provided

50% Sales Outsourcing

40% Email Marketing

10% Demand Generation Marketing

CHRISTLAND is a small Richmond, Virginia-based Sales Outsourcing company. The team offers Sales Outsourcing and Email Marketing.
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Siftly Leads

Not yet reviewed

Undisclosed

$50 - $99 / hr

2 - 9

Richmond, VA

Services provided

100% Sales Outsourcing

Sales Outsourcing company Siftly Leads was established in 2025. Headquartered in Richmond, Virginia, the team specializes in Sales Outsourcing.
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Lowkia

5.0 1 review

$1,000+

< $25 / hr

10 - 49

Springfield, VA

Services provided

20% Back Office Outsourcing

20% Content Moderation Services

20% Customer Service Outsourcing +2 services

20% Search Engine Optimization

20% Social Media Marketing

Lowkia is a versatile business process outsourcing (BPO) provider that delivers tailored solutions to enhance operational efficiency and drive growth across multiple industries. Specializing in
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Hms USA Medical billing company

Not yet reviewed

$1,000+

< $25 / hr

10 - 49

Reston, VA

Services provided

50% Business Consulting

30% Customer Service Outsourcing

20% Marketing Strategy

Hms USA Medical billing company is a small Business Consulting company launched in 2019. Their team focuses on Business Consulting and Customer Service Outsourcing.
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DXC Technology

Not yet reviewed

Undisclosed

Undisclosed

10,000+

McLean, VA

Services provided

20% Back Office Outsourcing

20% Business Consulting

20% Cloud Consulting & SI +3 services

20% IT Strategy Consulting

10% Blockchain

10% IoT Development

Based in McLean, Virginia, DXC Technology is a Back Office Outsourcing company. Established in 2017, the team offers Back Office Outsourcing and cloud consulting & SI.
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DOMA Technologies

Not yet reviewed

Undisclosed

Undisclosed

50 - 249

Virginia Beach, VA

Services provided

100% Document Digitization & Management

DOMA Technologies is a midsize Virginia Beach, Virginia-based Document Digitization & Management company. Their services include Document Digitization & Management.
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NIB

Not yet reviewed

$1,000+

Undisclosed

10 - 49

Alexandria, VA

Services provided

20% Branding

20% Call Center Services

20% Conversion Optimization +2 services

20% Cybersecurity

20% Web Development

NIB, a branding agency, was established in 1938. They focuses on Branding and Conversion Optimization.
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Voxly Partners: 100x Returns

Not yet reviewed

$1,000+

$50 - $99 / hr

2 - 9

Virginia Beach, VA

Services provided

30% Business Consulting

30% Funding & Investment

30% Sales Outsourcing +1 service

10% Business Valuation Services

Voxly Partners: 100x Returns is a Business Consulting company. They are based in Virginia Beach, Virginia, and their services include Business Consulting and Sales Outsourcing.
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GoVivace Inc

5.0 1 review

$1,000+

$25 - $49 / hr

10 - 49

McLean, VA

Services provided

35% AI Consulting

35% AI Development

10% Call Center Services +2 services

10% Customer Service Outsourcing

10% Transcription

GoVivace Inc specializes in Speech Analytics and Auto QA solutions for contact centers and BPOs. Reviewers commend the company for its reliable and efficient solutions, professional project management, and excellent support. However, some suggest that clearer progress updates could enhance the client experience.

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Books On Time

Not yet reviewed

$1,000+

$25 - $49 / hr

50 - 249

Linton Hall, VA

Services provided

20% Accounting

20% Back Office Outsourcing

20% Financial Advising & Planning +2 services

20% Financial Consulting

20% Fractional CFO Services

Books On Time is a Back Office Outsourcing company. Established in 2019, the team specializes in Back Office Outsourcing and Accounting.
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Ethos Technologies

Not yet reviewed

Undisclosed

Undisclosed

10 - 49

Salem, VA

Services provided

50% Cybersecurity

25% Back Office Outsourcing

25% Customer Service Outsourcing

Ethos Technologies is a Cybersecurity company. They are located in Salem, Virginia and have small team of experts. Their services include Cybersecurity and Back Office Outsourcing.
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HyperGen Inc.

Not yet reviewed

Undisclosed

Undisclosed

10 - 49

Hollins, VA

Services provided

50% Back Office Outsourcing

25% HR Consulting

25% Recruiting

HyperGen Inc. Is a small Back Office Outsourcing company founded in 1992. Their services include Back Office Outsourcing and Recruiting.
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Case Healthcare Solutions, Inc.

Not yet reviewed

Undisclosed

Undisclosed

10 - 49

Reston, VA

Services provided

70% Back Office Outsourcing

20% Logistics & Supply Chain Consulting

10% Warehousing & Distribution

Case Healthcare Solutions, Inc. Is a Reston, Virginia-based Back Office Outsourcing company. Their services include Back Office Outsourcing and Logistics & Supply Chain Consulting.
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Nexonic

Not yet reviewed

Undisclosed

$50 - $99 / hr

50 - 249

Falls Church, VA

Services provided

20% Customer Service Outsourcing

20% Digital Asset Management

20% IT Strategy Consulting +2 services

20% Mobile App Development

20% Web Development

Nexonic is a midsize IT strategy consulting company headquartered in Falls Church, Virginia and Kuala Lumpur, Malaysia. Their services include IT strategy consulting and Web Development.
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Matrix MSP

Not yet reviewed

$1,000+

$100 - $149 / hr

10 - 49

Alexandria, VA

Services provided

10% BI & Big Data Consulting & SI

10% Call Center Services

10% Cloud Consulting & SI +7 services

10% Cybersecurity

10% ERP Consulting and SI

10% IT Managed Services

10% IT Staff Augmentation

10% IT Strategy Consulting

10% Other IT Consulting and SI

10% Unified Communications Consulting & SI

Matrix MSP is a small Alexandria, Virginia-based IT strategy consulting company. The team specializes in IT strategy consulting and BI & big data consulting & SI.
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Profinity

5.0 2 reviews

$1,000+

< $25 / hr

10 - 49

Virginia Beach, VA

Services provided

100% Customer Service Outsourcing

Profinity is a company specializing in virtual assistant and customer support services, providing innovative and flexible solutions tailored to client needs. Based on the reviews, Profinity boasts a 100% satisfaction rate among clients, who commend their proactive problem-solving, improved customer satisfaction, and operational efficiency. Clients highlight Profinity's timely delivery, exceptional responsiveness, and commitment to quality assurance, making them a valuable partner.

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Reviews mention High-quality work
Clients have consistently praised Profinity for delivering high-quality work, particularly in customer support. One CEO noted a 25% increase in customer satisfaction and a 40% reduction in response times following Profinity's engagement. Their team was recognized for maintaining professionalism and accuracy, resulting in a 15% improvement in quality assurance scores. The responsiveness and adaptability of Profinity’s team further reinforced their reputation for excellence, with no reported areas for improvement.

Customer Service Outsourcing for Real Estate Company

5.0 Jul 30, 2024

Regular quality assurance assessments showed a 15% improvement in the quality of responses provided by the support agents. This included accuracy, professionalism, and adherence to our company’s support protocols. Profinity's agents successfully handled an increased volume of inquiries without compromising on quality, ensuring that all customer issues were addressed in a timely manner.
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Industry Experience

Profinity has demonstrated notable expertise in the Software and Real Estate industries, consistently receiving positive feedback for their customer support services. In Software, clients highlighted improvements in operational efficiency and customer satisfaction, with a 30% reduction in response times. In Real Estate, Profinity's quick email support and effective communication resulted in a 90%+ satisfaction rate. Overall, their strengths lie in adaptability, reliability, and a proactive approach to client needs, making them a suitable partner for organizations seeking enhanced customer engagement in these sectors.
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Software Real estate

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Average Project Cost Breakdown

What Clients Have Said
Clients consistently highlight Profinity's pricing as fitting their budgets while providing excellent value for money. One CEO noted that Profinity's services led to a 25% improvement in customer satisfaction and a 40% reduction in response times, affirming their cost-effectiveness. Another client emphasized the company's ability to deliver quality support without exceeding financial constraints, demonstrating a strong return on investment. Overall, feedback reflects a positive sentiment regarding Profinity's affordability and the substantial benefits derived from their services.
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Pakistan (1) United States (1)

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C.P. Technology Group, LLC

Not yet reviewed

Undisclosed

Undisclosed

2 - 9

Richmond, VA

Services provided

50% Back Office Outsourcing

50% IT Managed Services

C.P. Technology Group, LLC is a Back Office Outsourcing and IT managed services company. In Richmond, Virginia, the agency specializes in Back Office Outsourcing and IT managed services.
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In Motion for Growth

Not yet reviewed

Undisclosed

Undisclosed

2 - 9

Bon Air, VA

Services provided

50% Back Office Outsourcing

50% Corporate Training & Coaching

In Motion for Growth, a Back Office Outsourcing and Corporate Training & Coaching company, was established in 2002. The team provides Back Office Outsourcing and Corporate Training & Coaching.
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Digitally Prime

Not yet reviewed

$1,000+

$100 - $149 / hr

10 - 49

Fairfax, VA

Services provided

10% CRM Consulting and SI

10% Content Marketing

10% E-Commerce Development +7 services

10% Email Marketing

10% Mobile & App Marketing

10% Pay Per Click

10% Sales Outsourcing

10% Search Engine Optimization

10% Social Media Marketing

10% Web Development

Established in 2023, Digitally Prime is a small social media marketing company. Their services include Social Media Marketing and Content Marketing.
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Reviews mention Unique expertise

Sales Infrastructure & CRM Integration for SaaS Company

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Reviews mention Proactive

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Lead Generation for Solar Contracting Firm

Reviewed 3 times in the past 6 months

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