Top BPO Companies in Glasgow
51 Companies
List of the Top Glasgow BPO Services
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Featured
What are Featured Providers?
$1,000+< $25 / hr1,000 - 9,999Serves Glasgow, ScotlandServices provided
25% Customer Service Outsourcing20% Call Center Services15% Back Office Outsourcing +4 services10% Content Moderation Services10% Data Annotation Services10% Finance & Accounting Outsourcing (FAO)10% Sales OutsourcingSee all 28 projectsHugo Inc. | Top CX Provider is an outsourcing company specializing in customer experience (CX) and support services. The company consistently receives high praise for its effective project management and adaptability, with 100% of reviewers noting the team's ability to seamlessly integrate into existing operations. Approximately 70% of the feedback highlights the company's impressive cultural fit and commitment to quality, with measurable outcomes like increased efficiency and customer satisfaction.
Industry Experience
Hugo Inc. has garnered positive feedback across multiple industries, including Financial Services, eCommerce, Automotive, Software, Environmental Services, Advertising & Marketing, Information Technology, and Gaming. Their expertise in customer support, operational efficiency, and content management has consistently been highlighted as a strength. Clients noted significant improvements in response times, customer satisfaction, and overall efficiency. Hugo's ability to adapt to various industry needs, coupled with their commitment to high-quality service, positions them as a valuable partner for businesses seeking to enhance their operations.
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Financial services eCommerce Automotive Food & Beverages Software Information technology Environmental Services Advertising & marketing Gaming MediaWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients consistently commend the company for its exceptional value for money, highlighting that Hugo offers high-quality services at competitive rates. One client noted, 'Good value for cost,' while another emphasized their 'ability to scale services without compromising quality.' Many reviews reflect satisfaction with cost reductions and enhanced operational efficiency, with one client praising an '80% improvement in efficiency' compared to in-house hiring. Overall, the sentiment is overwhelmingly positive, indicating that clients perceive Hugo as a cost-effective partner.Was this helpful?
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See All Locations (2)Lagos, Nigeria
2nd Floor, 152 Ikorodu Rd, Onipanu, Lagos 102215, Lagos, Nigeria
Lagos, Nigeria 102215Was this helpful?
$1,000+< $25 / hr50 - 249Serves Glasgow, ScotlandServices provided
20% Back Office Outsourcing15% Customer Service Outsourcing15% Data Annotation Services +5 services15% Document Digitization & Management10% Call Center Services10% Content Moderation Services10% Litigation Support Services5% TranscriptionSee all 18 projectsTECHSPEED INC is a data solutions company specializing in data entry, content management, and business process outsourcing. The company is praised for its professionalism and adaptability, with 100% of clients highlighting their responsiveness and 90% appreciating their ability to deliver on time. Clients commend their excellent project management and flexibility, noting a strong customer-first mindset. There were no significant areas for improvement mentioned across reviews.
3 of 3 reviews are 5 starsUnknown avg. project costRead 3 Recent ReviewsReviewed 3 times in the past 6 months
In the past six months, TECHSPEED INC has received overwhelmingly positive feedback from clients. Notable comments include their impressive speed, accuracy, and proactive communication. One client praised their data management skills, noting enhancements to user experience and SEO. Another highlighted their responsiveness and effective project management, consistently delivering on time. Clients have expressed satisfaction with the value provided, with no significant areas for improvement identified, reflecting a strong overall sentiment towards the company's services.Was this helpful?
Industry Experience
TechSpeed Inc has demonstrated expertise across various industries including Politics, Home Services, Retail, Financial Services, and Advertising & Marketing. Clients commend their strong project management, responsiveness, and ability to deliver high-quality results efficiently. Overall sentiment reflects satisfaction, particularly in data processing and customer service, making them a suitable fit for organizations requiring reliable data entry, research, and operational support in diverse sectors.
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Software Other Industry Business services Consulting IT Services Nonprofit Real estate Financial services Retail Healthcare Home Services Politics Advertising & marketingWas this helpful?
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See All Locations (2)Pune, India
Pune IT Park, 34 Aundh Road, Bhau Patil Marg,
Pune, India 411020151 - 200
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$1,000+< $25 / hr1,000 - 9,999Serves Glasgow, ScotlandServices provided
30% Customer Service Outsourcing30% Finance & Accounting Outsourcing (FAO)20% Back Office Outsourcing +1 service20% IT Staff AugmentationSee all 7 projectsConnext is a business process outsourcing company specializing in call center services, transaction management, and accounting processes. Reviewers praise Connext for their impressive hiring process, alignment with company values, and capability to rapidly provide skilled personnel. Over 90% of reviewers highlight their effective communication and project management, while some mention the need for increased employee training. The company is recognized for fostering long-term partnerships.
Reviews mention Transparent
The overall sentiment regarding transparency in Connext Global Solutions is highly positive. Clients appreciate the clear and open communication throughout the recruitment process and project management. One client noted that the communication with Connext was 'very good and transparent,' highlighting their proactive and fair approach during challenges, such as the pandemic. This level of integrity and transparency has fostered strong client relationships and contributed to ongoing collaboration.-
Staff Augmentation for Accounting Management Firm
5.0 Dec 17, 2021Our communication with the Connext team who helped us recruit and design a workable structure has been very good and transparent. The communication with the team of our resources has taken time to develop. We are still continuing to work on processes and technologies to improve the workflow.
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Industry Experience
Connext has demonstrated expertise across various industries, including entertainment, real estate, financial services, software, and business services. Clients commend their ability to quickly scale teams and improve operational efficiencies. The overall sentiment is highly positive, highlighting strengths in communication, talent acquisition, and alignment with client values. This provider appears particularly well-suited for companies in need of outsourcing solutions to enhance productivity, streamline operations, and support growth in a collaborative manner.
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Arts, entertainment & music Real estate Financial services Software Business services Other IndustryWas this helpful?
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See All Locations (5)Ahmedabad, India
Swastik Cross Road
Ahmedabad, India 3800092 - 5
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$10,000+< $25 / hr1,000 - 9,999Glasgow , Scotland
Services provided
35% Customer Service Outsourcing25% Call Center Services10% Back Office Outsourcing +4 services10% Corporate Training & Coaching10% Sales Outsourcing5% AI Development5% Other Application DevelopmentLarge Customer Service Outsourcing company Bill Gosling Outsourcing, is in Newmarket, Canada and Glasgow , Scotland. The team offers Customer Service Outsourcing and Call Center Services.
Read moreSee All Locations (4)Glasgow , Scotland
Anderston House 389 Argyle Street
Glasgow , Scotland G2 8LR251 - 300
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$10,000+Undisclosed50 - 249Glasgow, Scotland
Services provided
40% Customer Service Outsourcing30% Back Office Outsourcing20% Call Center Services +1 service10% Warehousing & DistributionTaskaler is a Customer Service Outsourcing company. They were founded in 2021, and their services include Customer Service Outsourcing and Back Office Outsourcing.
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Featured
What are Featured Providers?
$1,000+< $25 / hr1,000 - 9,999Serves Glasgow, ScotlandServices provided
45% Back Office Outsourcing15% Finance & Accounting Outsourcing (FAO)10% Call Center Services +3 services10% Customer Service Outsourcing10% HR Consulting10% Sales OutsourcingSee all 172 projectsRemote CoWorker is a virtual assistant service provider specializing in administrative support, social media management, and project coordination. The company has received overwhelmingly positive feedback, with 100% of reviewers praising their professionalism, timely deliverables, and communication. Clients frequently commend their ability to enhance productivity and save time, with several noting a 30% increase in productivity or gaining 5–15 hours of time per week.
17 of 17 reviews are 5 starsLess than $10,000 avg. project costRead 17 Recent ReviewsReviewed 17 times in the past 6 months
Recent reviews for Remote CoWorker reflect a consistently positive sentiment, highlighting their high levels of responsiveness and professionalism. Clients noted significant improvements in productivity, with one mentioning a 30% increase due to effective administrative support. Feedback emphasized the team's ability to meet deadlines and adapt to client needs, with one CEO praising their exceptional onboarding process. Overall, clients expressed satisfaction with the quality of service, often stating there were no areas for improvement.Was this helpful?
Industry Experience
Remote CoWorker has demonstrated expertise across diverse industries including Real Estate, Healthcare, Legal, and Business Services. Clients consistently praise their prompt communication, project management, and ability to enhance operational efficiency. Strong sentiment is noted in Real Estate and Business Services, highlighting significant productivity increases. In Healthcare and Legal, feedback emphasizes effective administrative support. Overall, providers are well-suited for clients seeking dependable remote assistance, particularly in sectors requiring high levels of organization and communication.
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Business services Medical Consulting Contracting HVAC Transportation Manufacturing Other industries Hospitality & leisure Nonprofit Insurance Restaurants Education Arts, entertainment & music eCommerce Financial services Construction Beauty & Cosmetics Retail Software Information technology IT Services Food & Beverage Consumer products & services Consumer Products Automotive Food & Beverages Other Industry Wellness & Fitness Environmental Services Design Media Healthcare Sports Publishing Advertising & marketing Energy & natural resources Legal Real estateWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients consistently highlight Remote CoWorker's cost-effectiveness and value for money, with numerous reviews praising their competitive pricing and high-quality service. For instance, one client from Transform & Renew PLLC noted that their pricing fit their budget while providing good value for the cost. Similarly, another client emphasized the impressive quality of work relative to the affordable rates. Overall, the sentiment reflects satisfaction with the services rendered, aligning well with clients' financial expectations.Was this helpful?
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$1,000+< $25 / hr250 - 999Serves Glasgow, ScotlandServices provided
40% Back Office Outsourcing30% Call Center Services30% Customer Service OutsourcingSee all 11 projectsHelpSquad is a customer service outsourcing company specializing in live chat support, call center augmentation, and virtual assistance across various industries. The company consistently receives high praise for its responsiveness, personalized service, and cost-effective solutions. Approximately 100% of reviewers commend HelpSquad for their attentive project management, while about 70% highlight significant improvements in lead generation and client engagement.
Reviews mention Great team
Clients consistently express high satisfaction with HelpSquad, highlighting their exceptional team collaboration and understanding of project requirements. One reviewer noted, "HelpSquad delivered exactly what we needed," and praised the entire team's expertise, stating, "Everyone seemed to know what they were doing." The overall sentiment reflects a strong appreciation for their ability to enhance operational efficiency, with an emphasis on timely and effective project management.-
Virtual Agent Dev for Omnichannel Support Solutions Co
5.0 Feb 22, 2024I want to congratulate the whole team because everyone seemed to know what they were doing. HelpSquad's ability to perfectly understand our needs was their strongest point. I didn't think there was anything they could improve on because I had such a good experience working with them.
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2 of 2 reviews are 5 stars$50,000 – $199,999 avg. project costRead 2 Recent ReviewsReviewed 2 times in the past 6 months
Recent feedback on HelpSquad highlights exceptional communication and a strong alignment with client needs, resulting in measurable success. Vello Property Management noted a 25% increase in guest communication hours and 33% labor cost savings, while National University praised the seamless integration of services and personalized support. Both clients emphasized HelpSquad's high ratings and value for cost, indicating overall satisfaction with their services and a commitment to timely project delivery.Was this helpful?
More responsive than most other service providers
Get in TouchHelpSquad is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.Was this helpful?
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$5,000+< $25 / hr1,000 - 9,999Serves Glasgow, ScotlandServices provided
30% Call Center Services30% Customer Service Outsourcing10% Back Office Outsourcing +3 services10% Finance & Accounting Outsourcing (FAO)10% IT Staff Augmentation10% Sales OutsourcingSee all 9 projectsSelect VoiceCom is a customer service and sales outsourcing company praised for its ability to enhance client operations through effective team staffing and management. Across reviews, 100% highlight their exemplary project management and communication, often going above expectations. Approximately 85% of reviews mention their cultural alignment and responsiveness, while results include increased sales, customer satisfaction, and overall efficiency.
0 of 1 reviews is 5 stars$10,000 – $49,000 avg. project costRead 1 Recent ReviewReviewed 1 time in the past 6 months
Recent reviews of Select VoiceCom highlight a strong alignment of company values and a well-organized, communicative team. Clients praised their personalized approach, responsiveness, and ability to source and hire talented individuals effectively. One client noted their impressive project management, with timely responses and openness to suggestions. Overall, sentiment is highly positive, with no reported areas for improvement in the last six months.Was this helpful?
Industry Experience
Select VoiceCom exhibits strong capabilities across various industries, including Media, Business Services, Advertising & Marketing, Pharmaceuticals, Financial Services, and Legal. Clients commend their reliability, project management, and the ability to deliver measurable results, such as increased sales and improved customer service. Overall, feedback suggests a positive sentiment, particularly in the Financial Services and Legal sectors, where their attention to quality and client needs is highlighted as a key strength.
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Media Business services Advertising & marketing Pharmaceuticals Other industries Legal Financial servicesWas this helpful?
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See All Locations (2)Savannah, GA
4 Cedar Cove
Savannah, GA 314101
4783064144
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UndisclosedUndisclosed50 - 249Glasgow, Scotland
Services provided
45% Customer Service Outsourcing25% Call Center Services10% Back Office Outsourcing +3 services10% Business Consulting5% Custom Software Development5% Mobile App DevelopmentGo-centric Limited is a Customer Service Outsourcing company in Glasgow, Scotland. Founded in 1996, the team provides Customer Service Outsourcing and Call Center Services.
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$1,000+< $25 / hr10 - 49Glasgow, Scotland
Services provided
60% Call Center Services40% Sales OutsourcingSee all 1 projectsThe Lead Generation Company is a lead generation and telemarketing firm. Feedback indicates a predominantly negative experience, with 100% of reviewers expressing dissatisfaction due to unprofessionalism, lack of effective results, and poor communication. Reviewers highlight their failure to deliver on promises, inadequate LinkedIn activity, and an overall lack of initiative in improving outcomes.
Industry Experience
The Lead Generation Company has primarily worked within the IT Services sector, where feedback reveals significant shortcomings. Clients reported inefficiency and unprofessionalism, resulting in poor lead generation outcomes and a lack of engagement during projects. Their expertise appears inadequate, leading to dissatisfaction regarding their telemarketing and LinkedIn outreach services. Overall sentiment from this industry is negative, indicating that potential clients in IT Services may want to reconsider partnering with this provider.
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Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Feedback regarding The Lead Generation Company's cost and value for money is predominantly negative. Clients expressed dissatisfaction with the lack of effective lead generation, with one reviewer highlighting that only five prospectuses were produced over five months, leading to frustration over wasted resources. Concerns were raised about their focus on fulfilling contracted hours rather than delivering results, with a notable lack of initiative and communication. Overall, clients felt that the service did not justify the expense incurred.Was this helpful?
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$1,000+< $25 / hr250 - 999Glasgow , Scotland
Services provided
100% Call Center Services1Call Direct is an answering service. The firm is based in Glasgow , Scotland and Motherwell, Scotland. Their team focuses on Call Center Services.
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$5,000+$300+ / hr2 - 9Bellshill, Scotland
Services provided
25% Call Center Services25% Market Research25% Sales Outsourcing +1 service25% Web DesignPure Pipeline is a Market Research company. The team offers Market Research and Web Design and is in Bellshill, Scotland.
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$5,000+< $25 / hr50 - 249Port glasgow, Scotland
Services provided
60% Call Center Services20% Sales Outsourcing10% Back Office Outsourcing +2 services5% Customer Service Outsourcing5% TranslationRMACC Group, an answering service, is headquartered in Port glasgow, Scotland. Established in 2019, the team offers Call Center Services and Sales Outsourcing.
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Featured
What are Featured Providers?
$1,000+Undisclosed1,000 - 9,999Serves Glasgow, ScotlandServices provided
50% Customer Service Outsourcing15% Back Office Outsourcing15% Call Center Services +2 services15% Employer of Record (EOR) Services5% Data Annotation ServicesSee all 11 projectsBoldr. is a business process outsourcing (BPO) company providing services such as customer support, technical support, and HR solutions. Client feedback is largely positive, highlighting their strong partnership approach, cultural fit, and cost-effectiveness. Approximately 83% of reviewers noted strong project management skills and ability to meet deadlines, with common praise for their adaptability and genuine care for employees. Areas for improvement include faster hiring processes and more proactive feedback.
Industry Experience
Boldr. demonstrates strong expertise in customer support across diverse sectors, including retail, e-commerce, consumer products, and financial services. Clients commend their adaptability, effective communication, and project management skills, often noting significant improvements in response times and customer satisfaction. The overall sentiment is highly positive, with clients highlighting substantial cost savings and growth in operational capacity. For companies in need of reliable outsourcing solutions, particularly in customer support and data monitoring, Boldr. presents a compelling option.
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Other industries Consumer products & services Other Industry Retail Manufacturing Consumer Products Financial servicesWas this helpful?
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See All Locations (5)Mérida, Mexico
3F Conexion 60, Calle 60 #346
Mérida, Mexico 97000151 - 200
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$1,000+< $25 / hr50 - 249Serves Glasgow, ScotlandServices provided
30% Call Center Services20% Customer Service Outsourcing20% IT Managed Services +2 services20% Sales Outsourcing10% Back Office OutsourcingSee all 9 projectsMarKam Solutions is a versatile outsourcing provider specializing in technical support, sales, operations, and customer service. Across multiple reviews, clients commend their professional management, alignment with company values, and ability to meet budget constraints. With over 90% positive feedback, MarKam Solutions is praised for their adaptability, responsiveness, and the strategic impact on metrics such as customer satisfaction and sales growth.
3 of 3 reviews are 5 stars$10,000 – $49,000 avg. project costRead 3 Recent ReviewsReviewed 3 times in the past 6 months
In the last six months, MarKam Solutions has received positive feedback for their exceptional project management and client-centric approach. Clients highlighted their professionalism, adaptability, and effective communication. One client reported a 50% increase in lead generation and a 35% improvement in conversion rates, attributing these results to MarKam's strategic methods. Another praised their tailored solutions despite budget constraints, emphasizing their commitment to client needs. Overall, the sentiment is overwhelmingly favorable, with no significant areas for improvement noted.Was this helpful?
Industry Experience
MarKam Solutions has demonstrated expertise across various sectors, including Advertising & Marketing, Supply Chain & Logistics, Manufacturing, Transportation, and Information Technology. Clients commend their ability to enhance operational efficiency, boost sales, and improve customer satisfaction. The overall sentiment is highly positive, particularly within Supply Chain & Logistics, where they provided significant cost reductions and revenue growth. Their strengths lie in adaptability, effective communication, and a strong understanding of industry-specific needs, making them a suitable partner across these diverse fields.
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Advertising & marketing Information technology Supply Chain, Logistics, and Transport Manufacturing TransportationWas this helpful?
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$100,000+Undisclosed10,000+Serves Glasgow, ScotlandServices provided
50% Customer Service Outsourcing20% Sales Outsourcing10% Business Consulting +2 services10% Call Center Services10% Content Moderation ServicesSee all 12 projectsTDCX is a business process outsourcing company specializing in customer service, technical support, and risk assessment across diverse industries, primarily in the APAC region. The company receives consistently positive feedback, with reviews highlighting their scalability, efficient communication, and proactive problem-solving capabilities. Clients appreciate their ability to adapt quickly to changes and deliver high-quality outcomes, with approximately 90% of feedback being positive.
Reviews mention Autonomous
The feedback regarding TDCX's autonomy is overwhelmingly positive. Clients appreciate their creative problem-solving and efficiency, highlighting instances where the team consistently exceeded expectations. One reviewer noted, "They always go the extra mile for their client," emphasizing their reliability and proactive approach. Overall, TDCX is recognized as a highly autonomous partner, enabling clients to focus on more complex projects while they manage quality evaluations effectively.-
BPO Services for Tech Company
5.0 May 25, 2022Creative, autonomous, efficient, reliable, excellent communication skills - and most importantly - always go the extra mile for their client. Every time we asked them to deliver on a task, they did that very well and then also went above and beyond.
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More responsive than most other service providers
Get in TouchTDCX is responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.Was this helpful?
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See All Locations (15)Sant Adrià de Besòs, Spain
Carrer Joan MirĂł 21, Barcelona, 08005, Spain
Sant Adrià de Besòs, Spain 08930751 - 1000
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$1,000+< $25 / hr10 - 49Glasgow, Scotland
Services provided
100% Back Office OutsourcingBack Office Outsourcing company NewGalexy is in Glasgow, Scotland and London, England. The team focuses on Back Office Outsourcing.
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$1,000+< $25 / hr10 - 49Glasgow, Scotland
Services provided
25% Back Office Outsourcing25% Call Center Services25% HR Consulting +1 service25% Other IT Consulting and SIZinc Group LTD is a Back Office Outsourcing company. The Glasgow, Scotland-based company offers Back Office Outsourcing and Call Center Services.
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What are Featured Providers?
$10,000+< $25 / hr250 - 999Serves Glasgow, ScotlandServices provided
40% Customer Service Outsourcing30% Back Office Outsourcing20% Call Center Services +1 service10% Finance & Accounting Outsourcing (FAO)See all 46 projectsBig Outsource is a professional virtual assistance service provider specializing in administrative support, customer service, and content management tasks. Reviews indicate a high level of satisfaction, with approximately 90% of clients noting improvements in efficiency and communication. Clients appreciate their proactive project management and seamless integration into existing workflows, though some desire more proactive tool suggestions and flexible support hours.
4 of 4 reviews are 5 stars$50,000 – $199,999 avg. project costRead 4 Recent ReviewsReviewed 4 times in the past 6 months
Recent reviews of Big Outsource highlight exceptional responsiveness and reliability, with clients noting significant improvements in their operational efficiency. For instance, a client reported a 30% reduction in project turnaround time, while another achieved a 70% decrease in administrative workload. Users appreciated the proactive communication and adaptability of the team, which fostered a sense of stability in their operations. However, some clients suggested that more proactive tool recommendations could enhance the service further.Was this helpful?
Industry Experience
Big Outsource has demonstrated notable expertise across various industries, including Information Technology, eCommerce, Healthcare, Financial Services, and Consumer Products. Clients commend their ability to enhance operational efficiency, improve customer service response times, and maintain a high standard of quality. Overall sentiments reflect a strong alignment of values, professionalism, and effective communication, making them a suitable partner for businesses seeking reliable support in these sectors.
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Healthcare Software Financial services Chemicals & Biotechnology Other industries Wellness & Fitness Beauty Education Medical Real estate Retail Telecommunications Beauty & Cosmetics Arts, entertainment & music Legal Supply Chain, Logistics, and Transport Consulting Consumer Products Information technology eCommerceWas this helpful?
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See All Locations (2)Santo Tomas, Philippines
Brgy. San Roque
Santo Tomas, Philippines 423450 - 75
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UndisclosedUndisclosed250 - 999Serves Glasgow, ScotlandServices provided
10% Back Office Outsourcing10% Call Center Services10% Customer Service Outsourcing +7 services10% Employer of Record (EOR) Services10% Finance & Accounting Outsourcing (FAO)10% HR Outsourcing10% IT Staff Augmentation10% Recruitment Process Outsourcing10% Sales Outsourcing10% StaffingSee all 22 projectsRemote Team Solutions specializes in staffing and recruitment, offering services like virtual assistance, customer care outsourcing, and recruitment support for various industries. With a 100% positive feedback rate, clients highlight their reliability, trustworthiness, and alignment with company values. Over 75% of reviewers appreciate their timely delivery and cost-effective solutions, with many noting the company's exceptional project management and responsiveness.
Reviews mention Accessible
Clients have consistently praised the company's accessibility and responsiveness. One CEO noted that communication was immediate, making it feel as though the team was local rather than offshore. The firm was commended for its willingness to listen and provide flexible solutions, with clients appreciating the high morale of the workers who felt integrated into their companies. Overall, the sentiment surrounding accessibility is overwhelmingly positive, highlighting a strong commitment to client support.-
Recruiting Services for Construction Company
5.0 May 6, 2024They have always been incredibly responsive and available at all times of the day. They delivered on time even though I was highly selective during the recruitment process. My initial expectations have not only been met but exceeded to a level I didn't think possible.
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HR Services for IT Consulting Firm
5.0 Aug 29, 2022I can completely forget they are offshore, it's as if they're right here since they communicate immediately and provide the support we need at all times. They are accessible and willing to be as flexible as we require. I talked with many outsourcing companies, but RTS stands out by a lot since I can see how happy their workers actually are.
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1 of 1 reviews is 5 starsUnknown avg. project costRead 1 Recent ReviewReviewed 1 time in the past 6 months
Recent reviews for Remote Team Solutions reflect a strong positive sentiment, highlighting their effective project management and alignment with client values. A CTO from Nutiliti praised their trustworthiness and seamless integration into business operations, noting a four-year partnership and plans for continued collaboration. The client emphasized the company's responsiveness and support, appreciating their flexibility in management style. Overall, clients view Remote Team Solutions as a reliable partner, with no significant areas for improvement identified.Was this helpful?
More responsive than most other service providers
Get in TouchRemote Team Solutions is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.Was this helpful?
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$5,000+Undisclosed10 - 49Services provided
25% Call Center Services25% Sales Outsourcing20% Customer Service Outsourcing +2 services15% Back Office Outsourcing15% CRM Consulting and SISee all 1 projectsCall Center Solutions Africa (CCSA) is a full-service outsourcing provider helping businesses launch, scale, and optimize omnichannel teams of expert-led contact center teams in Africa. We
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$10,000+$150 - $199 / hr10 - 49Glasgow, Scotland
Services provided
20% Marketing Strategy15% Branding15% Email Marketing +4 services15% Search Engine Optimization15% Social Media Marketing10% Back Office Outsourcing10% Print DesignMarketing Strategy company Whitewall Marketing is based in Glasgow, Scotland. Established in 2005, the team specializes in Marketing Strategy and Branding.
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UndisclosedUndisclosed1,000 - 9,999Edinburgh, Scotland
Services provided
70% Call Center Services30% Customer Service OutsourcingSee all 18 projectsAnswerForce is a comprehensive answering service provider offering 24/7 call management, personalized scripting, and CRM integration solutions. Overall feedback from their reviews is overwhelmingly positive, with a strong emphasis on their exceptional customer service, adaptability, and responsiveness. Notable mentions include efficiency and professionalism, with nearly 90% of reviews highlighting these aspects. However, there is a small percentage of dissatisfaction, primarily concerning communication and billing issues.
Industry Experience
AnswerForce has demonstrated expertise across diverse industries, including Energy & Natural Resources, Financial Services, Nonprofit, Consulting, Human Resources, IT Services, Construction, Education, Utilities, Retail, and Manufacturing. Clients commend their responsiveness, professionalism, and ability to streamline communication processes. Positive feedback highlights their adaptability and effective script management, especially in industries requiring 24/7 support. Overall, AnswerForce is well-suited for businesses that prioritize customer service and call management.
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Energy & natural resources Financial services Consulting Nonprofit Human Resources IT Services Construction Education Utilities Information technology Manufacturing Retail Business servicesWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Overall, clients express positive sentiments regarding AnswerForce's cost-effectiveness and value for money. Several reviews highlight competitive pricing and flexible billing structures tailored to call volumes, such as a client noting a monthly cost of $225 for comprehensive service. Additionally, clients appreciate the high-quality service relative to pricing, with one stating that AnswerForce offers 'excellent service at a good cost.' However, some feedback indicates room for improvement in pricing transparency and billing clarity.Was this helpful?
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See All Locations (2)Edinburgh, Scotland
11 Rutland Street
Edinburgh, Scotland EH1 2AB76 - 100
08000119020
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$1,000+< $25 / hr2 - 9Glasgow, Scotland
Services provided
50% Back Office Outsourcing50% Call Center ServicesTime Assistant, a small Back Office Outsourcing and call center company, is in Glasgow, Scotland. The team offers Back Office Outsourcing and Call Center Services.
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UndisclosedUndisclosed1,000 - 9,999Edinburgh, Scotland
Services provided
70% Call Center Services30% Sales OutsourcingSee all 31 projectsAnswerConnect is a business process outsourcing company specializing in virtual receptionist and inbound call handling services. The reviews are overwhelmingly positive, with about 90% highlighting their reliable, organized, and professional service. Clients frequently commend their ability to manage high call volumes efficiently, which saves time and labor costs. There is a consistent theme of satisfaction with their customer service and adaptable scripting options.
Industry Experience
AnswerConnect has received positive feedback across multiple industries, including Retail, Legal, Manufacturing, Arts & Entertainment, Information Technology, Healthcare, Transportation, and Consumer Products. Clients commend their effective call handling, personalized customer service, and ability to manage large call volumes, which enhances productivity and customer satisfaction. Overall, the sentiment is highly favorable, particularly in sectors like Healthcare and Manufacturing, where reliable, efficient communication is crucial.
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Retail Legal Manufacturing Arts, entertainment & music Information technology Other Industry Transportation Healthcare Real estate Consumer Products Business services Financial services Telecommunications Advertising & marketingWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Client feedback on AnswerConnect indicates a strong sentiment regarding its cost-effectiveness and value for money. Many reviewers highlighted that the services provided have led to significant savings, with one client noting a monthly saving of $4,000 to $5,000. Others mentioned that the pricing is reasonable, with packages that fit their needs. Overall, clients appreciate the affordable rates combined with high-quality service, emphasizing that outsourcing to AnswerConnect has resulted in enhanced productivity and customer satisfaction.Was this helpful?
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See All Locations (2)Edinburgh, Scotland
11 Rutland St
Edinburgh, Scotland EH1 2AB50 - 75
+44 800 802 1069
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$1,000+< $25 / hr250 - 999Edinburgh , Scotland
Services provided
35% Back Office Outsourcing35% Finance & Accounting Outsourcing (FAO)30% Call Center ServicesSee all 1 projectsSmartPA is a professional services company specializing in providing skilled personal assistants to support businesses in scaling operations and improving customer engagement. Reviews indicate a highly positive experience, with a focus on seamless integration and exceptional personal service, as mentioned by 100% of reviewers. The company's ability to integrate their PAs as perceived internal team members is particularly praised.
Industry Experience
SmartPA has demonstrated strong expertise in the consulting industry, particularly in franchise support and customer service. Clients highlight their seamless integration, effective communication, and ability to contribute to business growth through lead generation and appointment setting. Overall sentiment in this industry is highly positive, with clients appreciating the personal service and adaptability of SmartPA's team, making them a valuable partner for businesses aiming to scale and enhance operational efficiency.
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ConsultingWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients express strong satisfaction with SmartPA's cost-effectiveness, noting that they provide high-quality service without the burden of excessive fees. One client highlighted an investment of approximately $100,000 and emphasized the seamless onboarding and integration of PAs into their team, which enhanced their business outcomes. The overall sentiment indicates that SmartPA offers significant value for money, making it an attractive option for businesses seeking flexible support without a premium price tag.Was this helpful?
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$1,000+< $25 / hr2 - 9Glasgow, Scotland
Services provided
67% Back Office Outsourcing33% Call Center ServicesBack Office Outsourcing company Clyde Offices was founded in 2012. The company provides Back Office Outsourcing and Call Center Services.
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$10,000+$100 - $149 / hr50 - 249Glasgow, Scotland, Scotland
Services provided
20% Branding20% Call Center Services20% Digital Strategy +2 services20% Search Engine Optimization20% Web DesignMidsize branding agency 999 Design, is in Glasgow, Scotland, Scotland and London, England. Their services include Branding and Call Center Services.
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$1,000+< $25 / hr10 - 49Dunbartonshire, Scotland
Services provided
100% Call Center ServicesVirtual VIP Ltd is a Dunbartonshire, Scotland-based call center. They specialize in Call Center Services.
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$10,000+$150 - $199 / hr10 - 49Glasgow, Scotland
Services provided
20% Branding20% Call Center Services20% Digital Strategy +2 services20% Search Engine Optimization20% Web Design3x1 Public Relations, a branding agency, focus on Branding and Call Center Services. They were founded in 2001.
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$10,000+$150 - $199 / hrFreelancerGlasgow, Scotland
Services provided
20% Branding20% Call Center Services20% Digital Strategy +2 services20% Search Engine Optimization20% Web DesignAura PR (Scotland) Ltd is a branding firm. They focus on Branding and Call Center Services and were founded in 2008.
Read more -
UndisclosedUndisclosed2 - 9Kirkintilloch, Scotland
Services provided
20% Pay Per Click20% SMS Marketing20% Sales Outsourcing +2 services20% Search Engine Optimization20% Social Media MarketingLupo Interactive Ltd is a social media marketing firm. They were founded in 2021, and their services include Social Media Marketing and Search Engine Optimization.
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$1,000+< $25 / hr50 - 249Edinburgh, Scotland
Services provided
70% Call Center Services20% Customer Service Outsourcing10% Back Office OutsourcingThe Answer Centre is an answering service. The Wokingham , England-based team specializes in Call Center Services and Customer Service Outsourcing.
Read moreSee All Locations (2)Edinburgh, Scotland
Hudson House, 8 Albany Street
Edinburgh, Scotland EH1 3QB21 - 30
0800 093 7333
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$10,000+$150 - $199 / hr2 - 9East Kilbride, Scotland
Services provided
20% Advertising20% E-Commerce Development20% Search Engine Optimization +4 services10% Back Office Outsourcing10% Call Center Services10% Customer Service Outsourcing10% Sales OutsourcingMotivation Marketing is an Advertising company. They were established in 1991 and specialize in Advertising and E-Commerce Development.
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$1,000+< $25 / hr10 - 49Roslin, Scotland
Services provided
80% Call Center Services20% Customer Service OutsourcingConnect Communications Services Ltd is a call center. They are headquartered in Roslin, Scotland and have small team. Their services include Call Center Services and Customer Service Outsourcing.
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Undisclosed< $25 / hr10 - 49Edinburgh, Scotland
Services provided
50% Back Office Outsourcing50% Call Center ServicesClinic Answer is an answering service and Back Office Outsourcing company in Wokingham, England and Edinburgh, Scotland. Their services include Call Center Services and Back Office Outsourcing.
Read moreSee All Locations (2)Edinburgh, Scotland
Hudson House, 8 Albany Street
Edinburgh, Scotland EH1 3QB10 - 15
+44 800 804 6056
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$1,000+< $25 / hr2 - 9Dunfermline, Scotland
Services provided
65% Back Office Outsourcing35% Call Center ServicesJH Virtual Assistant is a Back Office Outsourcing company. They are headquartered in Dunfermline, Scotland. Their team focuses on Back Office Outsourcing and Call Center Services.
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$10,000+$150 - $199 / hr2 - 9Glasgow, Scotland
Services provided
20% Branding20% Call Center Services20% Digital Strategy +2 services20% Search Engine Optimization20% Web DesignFreight Design is a branding agency. Their small team is based in Glasgow, Scotland. Their services include Branding and Call Center Services.
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$10,000+$150 - $199 / hr2 - 9Cambuslang, Scotland
Services provided
20% Branding20% Call Center Services20% Digital Strategy +2 services20% Search Engine Optimization20% Web DesignDezign fanatics is a branding company. They are based in Cambuslang, Scotland and have small team. Their services include Branding and Call Center Services.
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$10,000+$150 - $199 / hr1,000 - 9,999Edinburgh, Scotland, Scotland
Services provided
20% Branding20% Call Center Services20% Digital Strategy +2 services20% Search Engine Optimization20% Web DesignDunnhumby is a branding firm. Based in London, England and Edinburgh, Scotland, Scotland, the agency provides Branding and Call Center Services.
Read moreSee All Locations (2)Edinburgh, Scotland, Scotland
Tesco Bank 2 South Gyle Cresent
Edinburgh, Scotland, Scotland EH12 9FQ1
+44.20.8832.9222
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UndisclosedUndisclosed250 - 999Edinburgh, Scotland
Services provided
40% IT Managed Services30% Document Digitization & Management30% ECM Consulting and SIFounded in 1987, Objective Corporation is an IT managed services company. The agency offers IT managed services and ECM consulting and SI, and is midsize.
Read moreSee All Locations (10)Edinburgh, Scotland
9–10 St Andrews Square
Edinburgh, Scotland EH2 2AF6 - 9
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$10,000+$150 - $199 / hr10 - 49Edinburgh, Scotland
Services provided
50% Web Design20% Back Office Outsourcing15% Graphic Design +1 service15% Product DesignWeb design company Primate was launched in 2011. The team offers Web Design and Back Office Outsourcing.
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UndisclosedUndisclosed10 - 49Edinburgh , Scotland
Services provided
60% Call Center Services40% Commercial Brokerage ServicesHudson House is a call center service. Their small team is in Edinburgh , Scotland. Their team focuses on Call Center Services and Commercial Brokerage Services.
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$10,000+$150 - $199 / hr2 - 9Glasgow, Scotland
Services provided
40% Public Relations20% Video Production10% Back Office Outsourcing +3 services10% Branding10% Event Management10% Search Engine OptimizationFounded in 1997, Headline PR is a small Glasgow, Scotland-based PR agency. Their services include Public Relations and Video Production.
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UndisclosedUndisclosed2 - 9Glasgow, Scotland
Services provided
15% Branding15% Web Development10% Compliance Consulting +6 services10% Email Marketing10% Graphic Design10% Pay Per Click10% Sales Outsourcing10% Search Engine Optimization10% Social Media MarketingGraeme Gorrie Marketing Consultancy is a branding agency. Their small team is based in Glasgow, Scotland. Their team focuses on Branding and Web Development.
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UndisclosedUndisclosed2 - 9Edinburgh, Scotland
Services provided
25% Business Consulting25% Content Marketing25% Marketing Strategy +1 service25% Sales OutsourcingAlpha P Tech Ltd is a Marketing Strategy company based in Edinburgh, Scotland. They provide Marketing Strategy and Content Marketing and were launched in 2018.
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$1,000+$25 - $49 / hrFreelancerEdinburgh, Scotland
Services provided
40% E-Commerce Development35% Back Office Outsourcing10% Business Consulting +2 services10% Web Design5% Corporate Training & CoachingNetsu, a Back Office Outsourcing company, was launched in 2024. The company focuses on Back Office Outsourcing and E-Commerce Development.
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UndisclosedUndisclosed10 - 49South Queensferry, Scotland
Services provided
25% Business Consulting25% Call Center Services25% Cloud Consulting & SI +2 services15% Unified Communications Consulting & SI10% IT Managed ServicesDifference Corporation is a cloud consulting & SI company. Established in 2002, the company is in South Queensferry, Scotland. Their services include cloud consulting & SI and Business Consulting.
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$10,000+$150 - $199 / hr10 - 49Edinburgh, Scotland
Services provided
20% Branding20% Call Center Services20% Digital Strategy +2 services20% Search Engine Optimization20% Web DesignLEWIS Creative Consultants is a small branding firm established in 1973. Their team offers Branding and Call Center Services.
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$10,000+$150 - $199 / hr50 - 249Edinburgh, Scotland
Services provided
20% Branding20% Call Center Services20% Digital Strategy +2 services20% Search Engine Optimization20% Web DesignIndicia, a branding company, was founded in 2000. The team offers Branding and Call Center Services and is located in Bristol, England and London, England.
Read moreSee All Locations (3)Edinburgh, Scotland
15 Links Place
Edinburgh, Scotland EH6 7EZ2 - 5
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$10,000+$150 - $199 / hr2 - 9Edinburgh, Scotland, Scotland
Services provided
20% Branding20% Call Center Services20% Digital Strategy +2 services20% Search Engine Optimization20% Web DesignBased in Edinburgh, Scotland, Scotland, 60 Watt Edinburgh Ltd is a small branding agency. The team offers Branding and Call Center Services.
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UndisclosedUndisclosed10 - 49Edinburgh , Scotland
Services provided
50% Business Consulting20% BI & Big Data Consulting & SI20% Cloud Consulting & SI +1 service10% Back Office OutsourcingNewtyne is a Business Consulting company. The small Edinburgh , Scotland-based team specializes in Business Consulting and BI & big data consulting & SI. The company was founded in 2004.
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$10,000+$150 - $199 / hr2 - 9Edinburgh, Scotland
Services provided
20% Branding20% Call Center Services20% Digital Strategy +2 services20% Search Engine Optimization20% Web DesignIn Edinburgh, Scotland, Nevis Design is a branding company. Their services include Branding and Call Center Services.
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$1,000+< $25 / hr2 - 9Coupar Angus, Scotland
Services provided
90% Back Office Outsourcing10% TranscriptionTayside Virtual Assistant is a Back Office Outsourcing company. They focus on Back Office Outsourcing and Transcription and were launched in 2014.
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$10,000+$150 - $199 / hr10 - 49Dundee, Scotland, Scotland
Services provided
20% Branding20% Call Center Services20% Digital Strategy +2 services20% Search Engine Optimization20% Web DesignAvian Studio is a branding firm. They are located in Dundee, Scotland, Scotland and have small team. Their team offers Branding and Call Center Services.
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UndisclosedUndisclosed2 - 9Dundee, Scotland
Services provided
15% Branding15% E-Commerce Development15% Mobile App Development +4 services15% Search Engine Optimization15% Web Design15% Web Development10% Sales OutsourcingOssian Media® is a branding agency. They specialize in Branding and Search Engine Optimization and were founded in 2011. The agency is based in Dundee, Scotland.
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UndisclosedUndisclosed10 - 49Kirkcaldy , Scotland
Services provided
90% Call Center Services10% Customer Service OutsourcingConnect First is a call center. Their small team is in Kirkcaldy , Scotland. Their team offers Call Center Services and Customer Service Outsourcing.
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$1,000+< $25 / hr2 - 9Kilmarnock, Scotland
Services provided
60% Back Office Outsourcing10% Accounting10% Customer Service Outsourcing +2 services10% Digital Strategy10% Other Digital MarketingMy UK Virtual Assistant is a Back Office Outsourcing company. They focus on Back Office Outsourcing and Accounting and are based in Kilmarnock, Scotland.
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UndisclosedUndisclosed10 - 49Edinburgh, Scotland
Services provided
100% Back Office OutsourcingBased in Edinburgh, Scotland, Syntax Secretarial Solutions is a small Back Office Outsourcing company. Their services include Back Office Outsourcing.
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$1,000+< $25 / hr50 - 249Glasgow, Scotland
Services provided
40% Back Office Outsourcing15% Business Consulting15% Finance & Accounting Outsourcing (FAO) +4 services15% IT Managed Services5% Custom Software Development5% Mobile App Development5% Web DevelopmentBack Office Outsourcing company Anderson Group is based in Luton, England and Glasgow, Scotland. Their services include Back Office Outsourcing and Finance & Accounting Outsourcing (FAO).
Read moreSee All Locations (4)Glasgow, Scotland
58 West Regent Street
Glasgow, Scotland G2Was this helpful?
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UndisclosedUndisclosed2 - 9Edinburgh , Scotland
Services provided
100% Call Center ServicesEstablished in 2012, Nexus Business Space, a small call center, is in Edinburgh , Scotland. Their team offers Call Center Services.
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$10,000+$150 - $199 / hr2 - 9Eskbank, Edinburgh, Scotland
Services provided
40% E-Commerce Development30% Call Center Services30% Content MarketingGo360 is an e-commerce development firm based in Eskbank, Edinburgh, Scotland and Peterculter Aberdeen, Scotland. Their services include E-Commerce Development and Call Center Services.
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List of the Top Glasgow BPO Services
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$10,000+< $25 / hr1,000 - 9,999Newmarket, Canada
Ability to deliver
5.7/40.00/20 Reviews0/10 Clients & Experience5.7/10 Market PresenceService focus
80% Back Office Outsourcing20% Other -
$10,000+Undisclosed50 - 249Glasgow, Scotland
Ability to deliver
4.6/40.00/20 Reviews0/10 Clients & Experience4.6/10 Market PresenceService focus
90% Back Office Outsourcing10% Other -
UndisclosedUndisclosed50 - 249Glasgow, Scotland
Ability to deliver
4.9/40.00/20 Reviews0/10 Clients & Experience4.9/10 Market PresenceService focus
80% Back Office Outsourcing20% Other -
$1,000+< $25 / hr10 - 49Glasgow, Scotland
Ability to deliver
1.8/40.01.8/20 Reviews0/10 Clients & Experience0/10 Market PresenceService focus
100% Back Office Outsourcing -
$1,000+< $25 / hr250 - 999Glasgow , Scotland
Ability to deliver
0/40.00/20 Reviews0/10 Clients & Experience0/10 Market PresenceService focus
100% Back Office Outsourcing -
$5,000+$300+ / hr2 - 9Bellshill, Scotland
Ability to deliver
4/40.00/20 Reviews0/10 Clients & Experience4/10 Market PresenceService focus
50% Back Office Outsourcing50% Other -
$5,000+< $25 / hr50 - 249Port glasgow, Scotland
Ability to deliver
5.5/40.00/20 Reviews1.5/10 Clients & Experience4/10 Market PresenceService focus
95% Back Office Outsourcing5% Other -
$1,000+< $25 / hr10 - 49Glasgow, Scotland
Ability to deliver
0/40.00/20 Reviews0/10 Clients & Experience0/10 Market PresenceService focus
100% Back Office Outsourcing -
$1,000+< $25 / hr10 - 49Glasgow, Scotland
Ability to deliver
0/40.00/20 Reviews0/10 Clients & Experience0/10 Market PresenceService focus
50% Back Office Outsourcing50% Other -
$10,000+$150 - $199 / hr10 - 49Glasgow, Scotland
Ability to deliver
5.2/40.00/20 Reviews0/10 Clients & Experience5.2/10 Market PresenceService focus
10% Back Office Outsourcing90% Other -
UndisclosedUndisclosed1,000 - 9,999Portland, OR
Ability to deliver
31.2/40.014.6/20 Reviews8.3/10 Clients & Experience8.4/10 Market PresenceService focus
100% Back Office Outsourcing -
$1,000+< $25 / hr2 - 9Glasgow, Scotland
Ability to deliver
0/40.00/20 Reviews0/10 Clients & Experience0/10 Market PresenceService focus
100% Back Office Outsourcing -
UndisclosedUndisclosed1,000 - 9,999Portland, OR
Ability to deliver
24.5/40.015/20 Reviews1/10 Clients & Experience8.4/10 Market PresenceService focus
100% Back Office Outsourcing -
$1,000+< $25 / hr250 - 999Edinburgh , Scotland
Ability to deliver
24.1/40.016.2/20 Reviews7.9/10 Clients & Experience0/10 Market PresenceService focus
65% Back Office Outsourcing35% Other -
$1,000+< $25 / hr2 - 9Glasgow, Scotland
Ability to deliver
0/40.00/20 Reviews0/10 Clients & Experience0/10 Market PresenceService focus
100% Back Office Outsourcing
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