Top BPO Companies in Glasgow
0 Leaders 15 Contenders
52 Companies
List of the Top Glasgow BPO Services
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Featured
What are Featured Providers?
$1,000+< $25 / hr1,000 - 9,999Serves Glasgow, ScotlandServices provided
25% Customer Service Outsourcing20% Call Center Services15% Back Office Outsourcing +4 services10% Content Moderation Services10% Data Annotation Services10% Finance & Accounting Outsourcing (FAO)10% Sales OutsourcingSee all 28 projectsHugo Inc. | Top CX Provider is an outsourcing company specializing in customer experience (CX) and support services. The company consistently receives high praise for its effective project management and adaptability, with 100% of reviewers noting the team's ability to seamlessly integrate into existing operations. Approximately 70% of the feedback highlights the company's impressive cultural fit and commitment to quality, with measurable outcomes like increased efficiency and customer satisfaction.
Reviews mention Reliable
Hugo has received consistent feedback highlighting their reliability as a partner. Clients praised their unwavering commitment to on-time deliveries, with one stating, "Hugo's unwavering commitment to on-time deliveries has been nothing short of impressive." Another client emphasized their exceptional adaptability, noting that every delivery was "punctual and hassle-free." Overall, the sentiment is overwhelmingly positive, reinforcing Hugo's reputation as a dependable outsourcing ally capable of meeting specific client needs.-
Customer Service Outsourcing for Gaming Company
5.0 Aug 22, 2023I'm thrilled to express my outstanding journey partnering with Hugo, our reliable outsourcing ally. Hugo's unwavering commitment to on-time deliveries has been nothing short of impressive. Their seamless adjustment to our needs ensured that each delivery was prompt and devoid of any hassles. Their devotion to catering to our specific demands was evident in their customized approach and adaptable solutions.
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Multilingual Customer Support for Beverage Company
5.0 Aug 22, 2023I'm delighted to share my exceptional experience working with Hugo, our trusted outsourcing partner. Their commitment to delivering items on time has been truly remarkable. Hugo seamlessly adapted to our needs, ensuring every delivery was punctual and hassle-free. Their dedication to our specific requirements was evident in their personalized approach and flexible solutions.
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Industry Experience
Hugo Inc. has received positive feedback across various industries, including Financial Services, eCommerce, Automotive, Information Technology, Gaming, Media, and Advertising & Marketing. Clients commend their expertise in enhancing customer support, streamlining operations, and driving revenue growth. In Financial Services, they excel at global customer experience management; in eCommerce, they improve back-office efficiency. Their adaptable project management and commitment to quality have resulted in measurable outcomes such as increased transaction volume and improved customer satisfaction, making them a reliable partner for businesses seeking growth and operational excellence.
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Media Information technology Financial services eCommerce Food & Beverages Automotive Environmental Services Advertising & marketing Gaming SoftwareWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients consistently commend Hugo Inc. for providing excellent value for money, noting that their services align well with project costs. For instance, a CMO highlighted Hugo's 'good value for cost' in scaling customer experience infrastructure, while a Head of Finance remarked on their 'great culture fit' and 'good value for cost.' Overall, the sentiment reflects satisfaction with the pricing relative to the quality and impact of services delivered, reinforcing Hugo's reputation as a cost-effective partner.Was this helpful?
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$1,000+< $25 / hr1,000 - 9,999Serves Glasgow, ScotlandServices provided
30% Customer Service Outsourcing30% Finance & Accounting Outsourcing (FAO)20% Back Office Outsourcing +1 service20% IT Staff AugmentationSee all 7 projectsConnext is a versatile outsourcing agency providing call center, accounting, and business process management services. Reviews indicate a strong focus on client alignment, effective recruitment, and seamless integration into clients' workflows, with over 85% of feedback emphasizing their impressive hiring speed and communication. Clients appreciate their proactive approach and dedication to long-term partnerships, although some suggest enhanced employee training.
Reviews mention Helpful
The overall sentiment towards Connext Global Solutions is positive, with clients appreciating their proactive approach and integrity. One CEO highlighted the effective communication and the ability to quickly scale resources, noting that Connext mobilized equipment during the pandemic to ensure uninterrupted service. Clients expressed satisfaction with the partnership, emphasizing the substantial impact on their operational efficiency and growth, though they also suggested an expansion into new geographic areas for talent recruitment.-
Staff Augmentation for Accounting Management Firm
5.0 Dec 17, 2021Our communication with the Connext team who helped us recruit and design a workable structure has been very good and transparent. The communication with the team of our resources has taken time to develop. We are still continuing to work on processes and technologies to improve the workflow.
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Industry Experience
Connext has demonstrated expertise across multiple industries, including Arts & Entertainment, Financial Services, Business Services, Real Estate, and IT. Clients commend their effective call center services, streamlined accounting processes, and dependable recruitment strategies, leading to improved operational efficiency and customer satisfaction. Overall sentiment is positive, highlighting their proactive communication and commitment to long-term partnerships, making them a strong candidate for businesses seeking reliable outsourcing solutions in these sectors.
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Arts, entertainment & music Financial services Software Business services Other Industry Real estateWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients have consistently noted that Connext offers strong value for money, with one reviewer highlighting their 'pricing fit our budget' and another emphasizing the 'cost, expertise, and long-term partnership' they provide. Many clients reported significant improvements in operational efficiency and reduced workloads, indicating that the services received justified their investment. Overall, the sentiment is positive, with clients appreciating the balance of cost and quality in Connext's offerings.Was this helpful?
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$1,000+< $25 / hr50 - 249Serves Glasgow, ScotlandServices provided
30% Call Center Services20% Customer Service Outsourcing20% IT Managed Services +2 services20% Sales Outsourcing10% Back Office OutsourcingSee all 9 projectsMarKam Solutions is a versatile outsourcing provider specializing in technical support, sales, operations, and customer service. Across multiple reviews, clients commend their professional management, alignment with company values, and ability to meet budget constraints. With over 90% positive feedback, MarKam Solutions is praised for their adaptability, responsiveness, and the strategic impact on metrics such as customer satisfaction and sales growth.
Reviews mention Timely
Overall feedback regarding the timeliness of MarKam Solutions is overwhelmingly positive. Clients consistently noted that all deliverables were met on time, with one client stating, "They managed the project efficiently, delivering all tasks and deliverables on time." Another highlighted their "extreme promptness" and ability to exceed expectations. Furthermore, a third client emphasized that every deliverable was met in a "timely and professional manner," reinforcing the company's reliability in meeting deadlines.-
Call Center Services for Furniture Manufacturer
5.0 Nov 1, 2024All project deliverables were met in professional and timely manner.
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Sales & Customer Service Outsourcing for Transportation Co
5.0 Sep 9, 2024Every deliverable was met on a timely and professional manner.
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Call Center Services for Auto Transport Broker
5.0 Mar 19, 2025MarKam Solutions have exceeded all expectations in regards to speed and quality of delivery. They have also been incredibly decisive when things aren't working.
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Back Office Outsourcing for Creative Agency
5.0 Nov 5, 2025They managed the project efficiently, delivering all tasks and deliverables on time. Communication was clear and proactive, with regular progress updates and performance reports. Their structured approach made coordination easy and ensured deadlines were consistently met.
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Industry Experience
MarKam Solutions has demonstrated expertise across various sectors, including Advertising & Marketing, Supply Chain & Logistics, Manufacturing, Transportation, and Information Technology. Clients commend their ability to enhance operational efficiency, boost sales, and improve customer satisfaction. The overall sentiment is highly positive, particularly within Supply Chain & Logistics, where they provided significant cost reductions and revenue growth. Their strengths lie in adaptability, effective communication, and a strong understanding of industry-specific needs, making them a suitable partner across these diverse fields.
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Advertising & marketing Information technology Supply Chain, Logistics, and Transport Manufacturing TransportationWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients consistently praised MarKam Solutions for their competitive pricing and excellent value for money. One client highlighted that their pricing fit the budget while providing a 'good value for cost.' Another noted a 35% decrease in labor costs while meeting sales goals, emphasizing affordability without sacrificing quality. Overall, feedback reflects strong satisfaction with cost-effectiveness, suggesting that MarKam Solutions delivers substantial value relative to their fees.Was this helpful?
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$50,000+$50 - $99 / hr250 - 999Glasgow, Scotland
Services provided
40% Sales Outsourcing20% Account-Based Marketing15% Customer Service Outsourcing +4 services10% Call Center Services5% Demand Generation Marketing5% Event Marketing5% Other Digital MarketingSales Outsourcing company Televerde was launched in 1995. The team focuses on Sales Outsourcing and Account-Based Marketing.
Read moreSee All Locations (3)Glasgow, Scotland
3rd floor, 53 Bothwell Street
Glasgow, Scotland G2 6TS151 - 200
+44 141 280 6500
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$10,000+< $25 / hr1,000 - 9,999Glasgow , Scotland
Services provided
35% Customer Service Outsourcing25% Call Center Services10% Back Office Outsourcing +4 services10% Corporate Training & Coaching10% Sales Outsourcing5% AI Development5% Other Application DevelopmentLarge Customer Service Outsourcing company Bill Gosling Outsourcing, is in Newmarket, Canada and Glasgow , Scotland. The team offers Customer Service Outsourcing and Call Center Services.
Read moreSee All Locations (5)Glasgow , Scotland
Anderston House 389 Argyle Street
Glasgow , Scotland G2 8LR251 - 300
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Featured
What are Featured Providers?
$100,000+Undisclosed10,000+Serves Glasgow, ScotlandServices provided
50% Customer Service Outsourcing20% Sales Outsourcing10% Business Consulting +2 services10% Call Center Services10% Content Moderation ServicesSee all 12 projectsTDCX is a prominent business process outsourcing (BPO) company that specializes in providing global quality evaluations, customer support, and scalable operations solutions across various sectors such as hospitality, social media, fintech, and e-commerce. Clients frequently praise TDCX for their agility, reliability, and exceptional communication skills, with a focus on collaborative and innovative problem-solving approaches. Approximately 95% of feedback highlights their ability to consistently exceed expectations and deliver high-quality service, with numerous clients noting their impressive capacity for scaling operations without compromising quality. Some areas for improvement mentioned include exploring more competitive costing and flexible remote work options. Overall, TDCX maintains a strong reputation as a reliable and effective partner in enhancing customer experience and operational efficiency.
Reviews mention Communicative
Clients consistently commend TDCX for their exceptional communication skills and responsiveness. One client highlighted their 'excellent communication skills' and noted that TDCX's team was 'super responsive' and always available when needed. Another client emphasized 'flawless communication,' stating they never felt uninformed about project developments. Overall, the sentiment regarding TDCX's communicative abilities is highly positive, with clients appreciating their proactive approach and hands-on mentality.-
BPO Services for Tech Company
5.0 May 25, 2022We have weekly Zoom calls and we also communicate in Slack daily, when necessary. Pre-pandemic, we would also meet in person at least once every quarter. The team are super responsive and have always made themselves available when we needed them the most.
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Call Center Services for Luxury E-Commerce Company
5.0 Apr 8, 2022Communication is always flawless with them. Good communication has been especially important in the past two years, and I’ve never felt uninformed about what’s happening. We usually have weekly Zoom meetings with the operations manager, and then communication happens ad hoc whenever needed.
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Industry Experience
TDCX demonstrates strong capabilities across various industries, including Hospitality & Leisure, Social Networking, Financial Services, Food & Beverages, Software, Consumer Products, Retail, and IT Services. Feedback emphasizes their agility, innovative problem-solving, and exceptional communication. Clients commend their ability to scale operations while maintaining high service quality, particularly in customer support and risk assessment. Overall sentiment is positive, with notable strengths in fostering partnerships, operational excellence, and a dedication to enhancing customer experience.
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Hospitality & leisure Social Networking Financial services Food & Beverages Software Consumer Products Retail IT ServicesWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients have expressed a generally positive sentiment regarding TDCX's cost and value for money. Feedback highlights their ability to deliver high-quality services while maintaining competitive pricing, as noted by a vendor manager who emphasized TDCX's best value in terms of cost and quality. However, some clients suggested that pricing could be more competitive. Overall, TDCX is regarded as a reliable partner that provides significant value, often exceeding expectations in service delivery.Was this helpful?
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UndisclosedUndisclosed250 - 999Serves Glasgow, ScotlandServices provided
30% Staffing10% Back Office Outsourcing10% Call Center Services +5 services10% Customer Service Outsourcing10% Employer of Record (EOR) Services10% Finance & Accounting Outsourcing (FAO)10% IT Staff Augmentation10% Recruitment Process OutsourcingSee all 24 projectsRemote Team Solutions is a staffing company specializing in recruiting and managing remote teams across various industries. The reviews highlight their strength in sourcing talent that aligns with company cultures, with approximately 100% of reviewers commending their dedication and professionalism. Clients consistently appreciate their responsive communication and timely project management, though a few noted the hiring process could sometimes be rushed.
0 of 1 reviews is 5 stars$200,000 – $999,999 avg. project costRead 1 Recent ReviewReviewed 1 time in the past 6 months
Remote Team Solutions has received positive feedback in recent reviews, highlighting their impressive talent acquisition capabilities and effective project management. Clients noted an increased close rate and successful appointment setting, attributing this success to the dedicated team members, particularly praising Gustavo's efforts. While generally satisfied, one client suggested that the hiring process could occasionally feel rushed. Overall, the sentiment is highly favorable, emphasizing Remote Team Solutions' strong cultural fit and commitment to client needs.Was this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Overall, clients have expressed high satisfaction with Remote Team Solutions regarding their cost-effectiveness and value for money. One client noted the 'good value for cost' and another highlighted their 'amazing staff' and the ability to provide high-quality talent at lower costs. Additionally, clients appreciated the comprehensive services provided for a single monthly fee, which they deemed a 'gamechanger.' The sentiment across reviews indicates that clients feel they receive excellent service and results relative to their investment.Was this helpful?
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$1,000+< $25 / hr50 - 249Serves Glasgow, ScotlandServices provided
30% Back Office Outsourcing25% Call Center Services25% Content Moderation Services +1 service20% Customer Service OutsourcingSee all 18 projectsTECHSPEED INC is a data management and business process outsourcing company, excelling in services like data entry, data cleaning, and customer support. Their reviews reveal an impressive track record of responsive project management and adaptability, with 100% of reviewers expressing satisfaction and no identified areas for improvement. Notably, clients highlight their efficiency, proactive communication, and ability to handle complex data projects with precision.
Reviews mention Well-organized projects
TECHSPEED INC has received positive feedback regarding their well-organized project management. Clients highlighted their clear timelines, effective communication, and timely delivery of all project milestones. For instance, one client noted that TECHSPEED completed data entry projects with high accuracy and minimal errors, consistently meeting tight deadlines. Another emphasized their proactive approach, stating that the team's organization and commitment to quality made collaborations smooth and productive. Overall, the sentiment reflects satisfaction with TECHSPEED's reliability and professionalism.-
Data Entry for Scholarship Fund
5.0 Jul 11, 2019Most impressive is their level of organization and their willingness to tackle the project with an expectation of perfection. They understand that it takes hard work on the front side of a technical data entry project to achieve a successful conclusion. Their level of consistency in being efficient, responsive, and error free is something to be admired.
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Industry Experience
TECHSPEED INC has demonstrated expertise across multiple industries, including Politics, Home Services, Retail, Financial Services, and Advertising & Marketing. Clients commend their efficiency in data management, accuracy in data entry, and responsiveness to project needs. Overall sentiment is highly positive, highlighting strengths in communication and adaptability, making them a suitable partner for businesses seeking reliable data solutions and project support across these sectors.
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Software Other Industry Business services Consulting IT Services Nonprofit Financial services Retail Healthcare Home Services Politics Real estate Advertising & marketingWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients consistently note that TECHSPEED INC offers excellent value for money, with many explicitly stating that their pricing fits within budget and provides good cost-effectiveness. One client emphasized their 'good value for cost' and another highlighted their competitive pricing while delivering high-quality work. Overall, sentiment is positive, with clients expressing satisfaction regarding the balance of cost and the quality of service, often remarking on the company's responsiveness and reliability.Was this helpful?
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$10,000+Undisclosed50 - 249Glasgow, Scotland
Services provided
40% Customer Service Outsourcing30% Back Office Outsourcing20% Call Center Services +1 service10% Warehousing & DistributionTaskaler is a Customer Service Outsourcing company. They were founded in 2021, and their services include Customer Service Outsourcing and Back Office Outsourcing.
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UndisclosedUndisclosed50 - 249Glasgow, Scotland
Services provided
45% Customer Service Outsourcing25% Call Center Services10% Back Office Outsourcing +3 services10% Business Consulting5% Custom Software Development5% Mobile App DevelopmentGo-centric Limited is a Customer Service Outsourcing company in Glasgow, Scotland. Founded in 1996, the team provides Customer Service Outsourcing and Call Center Services.
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$1,000+< $25 / hr10 - 49Glasgow, Scotland
Services provided
60% Call Center Services40% Sales OutsourcingSee all 1 projectsThe Lead Generation Company is a lead generation and telemarketing firm. Feedback indicates a predominantly negative experience, with 100% of reviewers expressing dissatisfaction due to unprofessionalism, lack of effective results, and poor communication. Reviewers highlight their failure to deliver on promises, inadequate LinkedIn activity, and an overall lack of initiative in improving outcomes.
Industry Experience
The Lead Generation Company has primarily worked within the IT Services sector, where feedback reveals significant dissatisfaction. Clients report ineffective lead generation, poor communication, and a lack of professionalism. Despite initial confidence, results in terms of qualified leads were severely lacking. The overall sentiment from the IT Services industry suggests that potential clients should exercise caution when considering this provider, as their performance appears inconsistent and below expectations.
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IT ServicesWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients have expressed significant dissatisfaction with The Lead Generation Company's value for money, particularly citing ineffective lead generation and poor communication. One client noted that despite a five-month engagement, only five prospectuses were provided, with many meetings not occurring and leads being outside the target audience. The client emphasized that the company's focus seemed to be on fulfilling contracted hours rather than delivering results, leading to a negative overall sentiment regarding cost-effectiveness.Was this helpful?
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$5,000+$300+ / hr2 - 9Bellshill, Scotland
Services provided
25% Call Center Services25% Market Research25% Sales Outsourcing +1 service25% Web DesignPure Pipeline is a Market Research company. The team offers Market Research and Web Design and is in Bellshill, Scotland.
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$1,000+< $25 / hr2 - 9East Kilbride, Scotland
Services provided
25% Call Center Services25% Email Marketing25% Robotics Process Automation +1 service25% Sales OutsourcingSmall call center Thrive International Ltd, is in East Kilbride, Scotland. Their services include Call Center Services and Email Marketing.
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$5,000+< $25 / hr50 - 249Port glasgow, Scotland
Services provided
60% Call Center Services20% Sales Outsourcing10% Back Office Outsourcing +2 services5% Customer Service Outsourcing5% TranslationRMACC Group, an answering service, is headquartered in Port glasgow, Scotland. Established in 2019, the team offers Call Center Services and Sales Outsourcing.
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$1,000+< $25 / hr10 - 49Glasgow, Scotland
Services provided
100% Back Office OutsourcingBack Office Outsourcing company NewGalexy is in Glasgow, Scotland and London, England. The team focuses on Back Office Outsourcing.
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$1,000+< $25 / hr10 - 49Glasgow, Scotland
Services provided
25% Back Office Outsourcing25% Call Center Services25% HR Consulting +1 service25% Other IT Consulting and SIZinc Group LTD is a Back Office Outsourcing company. The Glasgow, Scotland-based company offers Back Office Outsourcing and Call Center Services.
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UndisclosedUndisclosed10 - 49Glasgow, Scotland
Services provided
20% Email Marketing20% Pay Per Click20% Sales Outsourcing +2 services20% Search Engine Optimization20% Social Media MarketingNexus Healthcare is a social media marketing firm. The Glasgow, Scotland-based firm provides Social Media Marketing and Email Marketing.
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UndisclosedUndisclosed10 - 49Glasgow, Scotland
Services provided
10% SMS Marketing10% Sales Outsourcing10% Search Engine Optimization +14 services5% Back Office Outsourcing5% Call Center Services5% Content Marketing5% Customer Service Outsourcing5% E-Commerce Development5% Email Marketing5% Finance & Accounting Outsourcing (FAO)5% Graphic Design5% Logo5% Mobile & App Marketing5% Print Design5% Social Media Marketing5% Web Design5% Web DevelopmentTasker Base is a SMS Marketing company. Their small team of employees is located in Glasgow, Scotland. Their team specializes in SMS Marketing and Search Engine Optimization.
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$1,000+< $25 / hr2 - 9Glasgow, Scotland
Services provided
50% Back Office Outsourcing50% Call Center ServicesTime Assistant, a small Back Office Outsourcing and call center company, is in Glasgow, Scotland. The team offers Back Office Outsourcing and Call Center Services.
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UndisclosedUndisclosed1,000 - 9,999Edinburgh, Scotland
Services provided
70% Call Center Services30% Customer Service OutsourcingSee all 18 projectsAnswerForce is a call answering service company that provides 24/7 phone management, scripting, and customer support solutions for businesses across various industries. The overall feedback is highly positive, with approximately 93% of clients appreciating their professionalism, responsiveness, and comprehensive service offerings. Clients commend their ability to integrate seamlessly with existing systems and adapt to specific business needs. However, there is a minority of feedback indicating dissatisfaction with communication and billing practices.
Industry Experience
AnswerForce has demonstrated expertise across various industries including Energy, Financial Services, Education, and Retail. Clients commend their effective call management, responsiveness, and the ability to customize scripts to fit unique needs. Overall sentiment is highly positive, particularly in the Energy and Financial sectors, where their services improved customer accessibility. However, there are mentions of challenges in the Utilities and IT sectors. Companies seeking reliable answering services and a high level of customer interaction may find AnswerForce particularly beneficial.
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Energy & natural resources Financial services Consulting Nonprofit Human Resources Education Information technology Business services Manufacturing Construction Retail Utilities IT ServicesWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Overall, clients express satisfaction with AnswerForce's pricing and value for money. Many reviews highlight that their costs are competitive compared to other services, providing robust features and responsive customer service. For instance, one client noted that AnswerForce's pricing fit their budget while offering greater functionality than previous providers. Another mentioned a significant ROI of 508%. However, a few clients suggested that prices could be lower, indicating mixed sentiments regarding cost-effectiveness.Was this helpful?
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San Antonio, Texas (1) Edina, Minnesota (1) Denville, New Jersey (1) Buffalo, New York (1) New York City, New York (1) Cincinnati, Ohio (1) Los Angeles, California (1) Denver, Colorado (1) Phoenix, Arizona (1) Philadelphia, Pennsylvania (1) Loganville, Georgia (1) Levelland, Texas (1) Groveport, Ohio (1) Conway, Massachusetts (1) Orange County, California (1)Was this helpful?
See All Locations (3)Edinburgh, Scotland
11 Rutland Street
Edinburgh, Scotland EH1 2AB76 - 100
08000119020
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$10,000+$150 - $199 / hr10 - 49Glasgow, Scotland
Services provided
20% Marketing Strategy15% Branding15% Email Marketing +4 services15% Search Engine Optimization15% Social Media Marketing10% Back Office Outsourcing10% Print DesignMarketing Strategy company Whitewall Marketing is based in Glasgow, Scotland. Established in 2005, the team specializes in Marketing Strategy and Branding.
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$1,000+< $25 / hr250 - 999Edinburgh , Scotland
Services provided
35% Back Office Outsourcing35% Finance & Accounting Outsourcing (FAO)30% Call Center ServicesSee all 1 projectsSmartPA is a company specializing in providing personalized support services, including administrative and customer service roles, to businesses seeking flexibility in scaling their operations. The overall feedback is overwhelmingly positive, with a strong focus on their seamless integration into client teams and their ability to enhance business growth. Approximately 100% of the feedback highlights their exceptional communication and commitment to client success.
Industry Experience
SmartPA has demonstrated expertise in franchise consulting and related sectors, providing tailored support that enhances customer service and lead generation. Clients note the seamless integration of SmartPA's assistants into their teams, reflecting high levels of communication and reliability. Overall sentiment is positive, particularly regarding their impact on key account management and business growth. Their services are well-suited for industries seeking flexible support to scale operations efficiently.
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Other industriesWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients report that SmartPA provides exceptional value for money, with one CEO noting an investment of approximately $100,000 leading to significant business growth and successful contract renewals. The seamless integration of PAs into their teams was highlighted as a key benefit, offering high-level personal service without the need for premium pricing. Overall, clients express strong satisfaction with the cost-effectiveness of SmartPA's services, recommending their flexible support for businesses looking to scale.Was this helpful?
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UndisclosedUndisclosed1,000 - 9,999Edinburgh, Scotland
Services provided
70% Call Center Services30% Sales OutsourcingSee all 32 projectsAnswerConnect is a call center service provider offering virtual reception, lead qualification, and customer service solutions. Reviews indicate a high level of satisfaction, with approximately 85% of reviewers emphasizing their efficient project management and customer service. Clients frequently commend their professionalism, quick response time, and cost-effective solutions, with many highlighting their impact on reducing labor costs and enhancing customer interactions.
Reviews mention Easy to work with
AnswerConnect is consistently praised for being easy to work with, as highlighted by clients who appreciate the effortless communication and flexibility in adjusting scripts. One client noted the impressive ease of getting assistance when issues arise, while another emphasized the service's user-friendliness and ability to manage high call volumes without additional staffing. Overall, the sentiment reflects a strong satisfaction with AnswerConnect's collaborative approach and responsiveness.-
Inbound Call Services for Manufacturing Company
4.5 Dec 24, 2017They are easy to use.
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Call Center Services for Legal Services Provider
5.0 Oct 16, 2020The workflow between our team and theirs was very effective. What stood out the most was how easy it is to change the script as needed. It is also impressive how easy it is to get someone on the phone to help when an issue arises.
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1 of 1 reviews is 5 starsLess than $10,000 avg. project costRead 1 Recent ReviewReviewed 1 time in the past 6 months
AnswerConnect has received positive feedback for its call center services, particularly in lead qualification and project management. Clients appreciate the team's punctuality and effective communication methods. Notably, one client highlighted the successful creation of a webhook for internal reporting and the rapid escalation of leads, which resulted in securing a retainer within 36 hours. Overall, clients express satisfaction with AnswerConnect's performance and do not identify any areas for improvement.Was this helpful?
Industry Experience
AnswerConnect has demonstrated expertise across multiple industries including retail, legal, manufacturing, arts and entertainment, information technology, and financial services. Clients have consistently praised their personalized customer service, effective call management, and adaptability in scripting. Overall sentiment is overwhelmingly positive, with clients noting significant labor cost savings and improved customer satisfaction. AnswerConnect is particularly well-suited for businesses seeking to enhance customer interaction while managing high call volumes efficiently.
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Advertising & marketing Retail Legal Manufacturing Arts, entertainment & music Information technology Other industries Real estate Business services Financial services TelecommunicationsWas this helpful?
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Dallas, Texas (2) Farmingdale, New York (2) Pittsburgh, Pennsylvania (2) Houston, Texas (2) Santa Ana, California (1) Chandler, Arizona (1) Pittsburg, Kansas (1) Foley, Alabama (1) Chicago, Illinois (1) New York City, New York (1) Covina, California (1) Sacramento, California (1) Maitland, Florida (1) Sunnyvale, California (1) Vacaville, California (1) Charlotte, North Carolina (1) Portland, Oregon (1) Spokane, Washington (1) Vancouver, Washington (1) Owensboro, Kentucky (1) Orlando, Florida (1) Hampton, Virginia (1) Franklin Lakes, New Jersey (1) Miami, Florida (1) Island Park, New York (1) Pikeville, Kentucky (1) Spring City, Pennsylvania (1)Was this helpful?
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$1,000+< $25 / hr2 - 9Glasgow, Scotland
Services provided
67% Back Office Outsourcing33% Call Center ServicesBack Office Outsourcing company Clyde Offices was founded in 2012. The company provides Back Office Outsourcing and Call Center Services.
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$10,000+$100 - $149 / hr50 - 249Glasgow, Scotland, Scotland
Services provided
20% Branding20% Call Center Services20% Digital Strategy +2 services20% Search Engine Optimization20% Web DesignMidsize branding agency 999 Design, is in Glasgow, Scotland, Scotland and London, England. Their services include Branding and Call Center Services.
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$10,000+$150 - $199 / hr10 - 49Glasgow, Scotland
Services provided
20% Branding20% Call Center Services20% Digital Strategy +2 services20% Search Engine Optimization20% Web Design3x1 Public Relations, a branding agency, focus on Branding and Call Center Services. They were founded in 2001.
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UndisclosedUndisclosed2 - 9Kirkintilloch, Scotland
Services provided
20% Pay Per Click20% SMS Marketing20% Sales Outsourcing +2 services20% Search Engine Optimization20% Social Media MarketingLupo Interactive Ltd is a social media marketing firm. They were founded in 2021, and their services include Social Media Marketing and Search Engine Optimization.
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$10,000+$150 - $199 / hrFreelancerGlasgow, Scotland
Services provided
20% Branding20% Call Center Services20% Digital Strategy +2 services20% Search Engine Optimization20% Web DesignAura PR (Scotland) Ltd is a branding firm. They focus on Branding and Call Center Services and were founded in 2008.
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$1,000+< $25 / hr50 - 249Edinburgh, Scotland
Services provided
70% Call Center Services20% Customer Service Outsourcing10% Back Office OutsourcingThe Answer Centre is an answering service. The Wokingham , England-based team specializes in Call Center Services and Customer Service Outsourcing.
Read moreSee All Locations (2)Edinburgh, Scotland
Hudson House, 8 Albany Street
Edinburgh, Scotland EH1 3QB21 - 30
0800 093 7333
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$10,000+$150 - $199 / hr2 - 9East Kilbride, Scotland
Services provided
20% Advertising20% E-Commerce Development20% Search Engine Optimization +4 services10% Back Office Outsourcing10% Call Center Services10% Customer Service Outsourcing10% Sales OutsourcingMotivation Marketing is an Advertising company. They were established in 1991 and specialize in Advertising and E-Commerce Development.
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$1,000+< $25 / hr10 - 49Roslin, Scotland
Services provided
80% Call Center Services20% Customer Service OutsourcingConnect Communications Services Ltd is a call center. They are headquartered in Roslin, Scotland and have small team. Their services include Call Center Services and Customer Service Outsourcing.
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Undisclosed< $25 / hr10 - 49Edinburgh, Scotland
Services provided
50% Back Office Outsourcing50% Call Center ServicesClinic Answer is an answering service and Back Office Outsourcing company in Wokingham, England and Edinburgh, Scotland. Their services include Call Center Services and Back Office Outsourcing.
Read moreSee All Locations (2)Edinburgh, Scotland
Hudson House, 8 Albany Street
Edinburgh, Scotland EH1 3QB10 - 15
+44 800 804 6056
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$1,000+< $25 / hr2 - 9Dunfermline, Scotland
Services provided
65% Back Office Outsourcing35% Call Center ServicesJH Virtual Assistant is a Back Office Outsourcing company. They are headquartered in Dunfermline, Scotland. Their team focuses on Back Office Outsourcing and Call Center Services.
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$10,000+$150 - $199 / hr2 - 9Glasgow, Scotland
Services provided
20% Branding20% Call Center Services20% Digital Strategy +2 services20% Search Engine Optimization20% Web DesignFreight Design is a branding agency. Their small team is based in Glasgow, Scotland. Their services include Branding and Call Center Services.
Read more -
$10,000+$150 - $199 / hr2 - 9Cambuslang, Scotland
Services provided
20% Branding20% Call Center Services20% Digital Strategy +2 services20% Search Engine Optimization20% Web DesignDezign fanatics is a branding company. They are based in Cambuslang, Scotland and have small team. Their services include Branding and Call Center Services.
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$10,000+$150 - $199 / hr1,000 - 9,999Edinburgh, Scotland, Scotland
Services provided
20% Branding20% Call Center Services20% Digital Strategy +2 services20% Search Engine Optimization20% Web DesignDunnhumby is a branding firm. Based in London, England and Edinburgh, Scotland, Scotland, the agency provides Branding and Call Center Services.
Read moreSee All Locations (4)Edinburgh, Scotland, Scotland
Tesco Bank 2 South Gyle Cresent
Edinburgh, Scotland, Scotland EH12 9FQ1
+44.20.8832.9222
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UndisclosedUndisclosed250 - 999Edinburgh, Scotland
Services provided
40% IT Managed Services30% Document Digitization & Management30% ECM Consulting and SIFounded in 1987, Objective Corporation is an IT managed services company. The agency offers IT managed services and ECM consulting and SI, and is midsize.
Read moreSee All Locations (11)Edinburgh, Scotland
9–10 St Andrews Square
Edinburgh, Scotland EH2 2AF6 - 9
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UndisclosedUndisclosed10 - 49Edinburgh , Scotland
Services provided
60% Call Center Services40% Commercial Brokerage ServicesHudson House is a call center service. Their small team is in Edinburgh , Scotland. Their team focuses on Call Center Services and Commercial Brokerage Services.
Read more -
$10,000+$150 - $199 / hr10 - 49Edinburgh, Scotland
Services provided
50% Web Design20% Back Office Outsourcing15% Graphic Design +1 service15% Product DesignWeb design company Primate was launched in 2011. The team offers Web Design and Back Office Outsourcing.
Read more -
$10,000+$150 - $199 / hr2 - 9Glasgow, Scotland
Services provided
40% Public Relations20% Video Production10% Back Office Outsourcing +3 services10% Branding10% Event Management10% Search Engine OptimizationFounded in 1997, Headline PR is a small Glasgow, Scotland-based PR agency. Their services include Public Relations and Video Production.
Read more -
UndisclosedUndisclosed2 - 9Glasgow, Scotland
Services provided
15% Branding15% Web Development10% Compliance Consulting +6 services10% Email Marketing10% Graphic Design10% Pay Per Click10% Sales Outsourcing10% Search Engine Optimization10% Social Media MarketingGraeme Gorrie Marketing Consultancy is a branding agency. Their small team is based in Glasgow, Scotland. Their team focuses on Branding and Web Development.
Read more -
UndisclosedUndisclosed10 - 49South Queensferry, Scotland
Services provided
25% Business Consulting25% Call Center Services25% Cloud Consulting & SI +2 services15% Unified Communications Consulting & SI10% IT Managed ServicesDifference Corporation is a cloud consulting & SI company. Established in 2002, the company is in South Queensferry, Scotland. Their services include cloud consulting & SI and Business Consulting.
Read more -
UndisclosedUndisclosed2 - 9Edinburgh, Scotland
Services provided
25% Business Consulting25% Content Marketing25% Marketing Strategy +1 service25% Sales OutsourcingAlpha P Tech Ltd is a Marketing Strategy company based in Edinburgh, Scotland. They provide Marketing Strategy and Content Marketing and were launched in 2018.
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$1,000+$25 - $49 / hrFreelancerEdinburgh, Scotland
Services provided
40% E-Commerce Development35% Back Office Outsourcing10% Business Consulting +2 services10% Web Design5% Corporate Training & CoachingNetsu, a Back Office Outsourcing company, was launched in 2024. The company focuses on Back Office Outsourcing and E-Commerce Development.
Read more -
$10,000+$150 - $199 / hr10 - 49Edinburgh, Scotland
Services provided
20% Branding20% Call Center Services20% Digital Strategy +2 services20% Search Engine Optimization20% Web DesignLEWIS Creative Consultants is a small branding firm established in 1973. Their team offers Branding and Call Center Services.
Read more -
$10,000+$150 - $199 / hr50 - 249Edinburgh, Scotland
Services provided
20% Branding20% Call Center Services20% Digital Strategy +2 services20% Search Engine Optimization20% Web DesignIndicia, a branding company, was founded in 2000. The team offers Branding and Call Center Services and is located in Bristol, England and London, England.
Read moreSee All Locations (3)Edinburgh, Scotland
15 Links Place
Edinburgh, Scotland EH6 7EZ2 - 5
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$10,000+$150 - $199 / hr2 - 9Edinburgh, Scotland, Scotland
Services provided
20% Branding20% Call Center Services20% Digital Strategy +2 services20% Search Engine Optimization20% Web DesignBased in Edinburgh, Scotland, Scotland, 60 Watt Edinburgh Ltd is a small branding agency. The team offers Branding and Call Center Services.
Read more -
UndisclosedUndisclosed10 - 49Edinburgh , Scotland
Services provided
50% Business Consulting20% BI & Big Data Consulting & SI20% Cloud Consulting & SI +1 service10% Back Office OutsourcingNewtyne is a Business Consulting company. The small Edinburgh , Scotland-based team specializes in Business Consulting and BI & big data consulting & SI. The company was founded in 2004.
Read more -
$10,000+$150 - $199 / hr2 - 9Edinburgh, Scotland
Services provided
20% Branding20% Call Center Services20% Digital Strategy +2 services20% Search Engine Optimization20% Web DesignIn Edinburgh, Scotland, Nevis Design is a branding company. Their services include Branding and Call Center Services.
Read more -
$1,000+< $25 / hr2 - 9Coupar Angus, Scotland
Services provided
90% Back Office Outsourcing10% TranscriptionTayside Virtual Assistant is a Back Office Outsourcing company. They focus on Back Office Outsourcing and Transcription and were launched in 2014.
Read more -
$10,000+$150 - $199 / hr10 - 49Dundee, Scotland, Scotland
Services provided
20% Branding20% Call Center Services20% Digital Strategy +2 services20% Search Engine Optimization20% Web DesignAvian Studio is a branding firm. They are located in Dundee, Scotland, Scotland and have small team. Their team offers Branding and Call Center Services.
Read more -
UndisclosedUndisclosed2 - 9Dundee, Scotland
Services provided
15% Branding15% E-Commerce Development15% Mobile App Development +4 services15% Search Engine Optimization15% Web Design15% Web Development10% Sales OutsourcingOssian Media® is a branding agency. They specialize in Branding and Search Engine Optimization and were founded in 2011. The agency is based in Dundee, Scotland.
Read more -
UndisclosedUndisclosed10 - 49Kirkcaldy , Scotland
Services provided
90% Call Center Services10% Customer Service OutsourcingConnect First is a call center. Their small team is in Kirkcaldy , Scotland. Their team offers Call Center Services and Customer Service Outsourcing.
Read more -
UndisclosedUndisclosed10 - 49Edinburgh, Scotland
Services provided
100% Back Office OutsourcingBased in Edinburgh, Scotland, Syntax Secretarial Solutions is a small Back Office Outsourcing company. Their services include Back Office Outsourcing.
Read more -
$1,000+< $25 / hr50 - 249Glasgow, Scotland
Services provided
40% Back Office Outsourcing15% Business Consulting15% Finance & Accounting Outsourcing (FAO) +4 services15% IT Managed Services5% Custom Software Development5% Mobile App Development5% Web DevelopmentBack Office Outsourcing company Anderson Group is based in Luton, England and Glasgow, Scotland. Their services include Back Office Outsourcing and Finance & Accounting Outsourcing (FAO).
Read moreSee All Locations (4)Glasgow, Scotland
58 West Regent Street
Glasgow, Scotland G2Was this helpful?
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UndisclosedUndisclosed2 - 9Edinburgh , Scotland
Services provided
100% Call Center ServicesEstablished in 2012, Nexus Business Space, a small call center, is in Edinburgh , Scotland. Their team offers Call Center Services.
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List of the Top Glasgow BPO Services
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$50,000+$50 - $99 / hr250 - 999Glasgow, Scotland
Ability to deliver
6.4/40.00/20 Reviews2.1/10 Clients & Experience4.4/10 Market PresenceService focus
65% Back Office Outsourcing35% Other -
$10,000+< $25 / hr1,000 - 9,999Glasgow , Scotland
Ability to deliver
4.3/40.00/20 Reviews0/10 Clients & Experience4.3/10 Market PresenceService focus
80% Back Office Outsourcing20% Other -
$10,000+Undisclosed50 - 249Glasgow, Scotland
Ability to deliver
3.4/40.00/20 Reviews0/10 Clients & Experience3.4/10 Market PresenceService focus
90% Back Office Outsourcing10% Other -
UndisclosedUndisclosed50 - 249Glasgow, Scotland
Ability to deliver
3.7/40.00/20 Reviews0/10 Clients & Experience3.7/10 Market PresenceService focus
80% Back Office Outsourcing20% Other -
$1,000+< $25 / hr10 - 49Glasgow, Scotland
Ability to deliver
1.6/40.01.6/20 Reviews0/10 Clients & Experience0/10 Market PresenceService focus
100% Back Office Outsourcing -
$5,000+$300+ / hr2 - 9Bellshill, Scotland
Ability to deliver
3/40.00/20 Reviews0/10 Clients & Experience3/10 Market PresenceService focus
50% Back Office Outsourcing50% Other -
$1,000+< $25 / hr2 - 9East Kilbride, Scotland
Ability to deliver
3/40.00/20 Reviews0/10 Clients & Experience3/10 Market PresenceService focus
50% Back Office Outsourcing50% Other -
$5,000+< $25 / hr50 - 249Port glasgow, Scotland
Ability to deliver
4.5/40.00/20 Reviews1.5/10 Clients & Experience3/10 Market PresenceService focus
95% Back Office Outsourcing5% Other -
$1,000+< $25 / hr10 - 49Glasgow, Scotland
Ability to deliver
0/40.00/20 Reviews0/10 Clients & Experience0/10 Market PresenceService focus
100% Back Office Outsourcing -
$1,000+< $25 / hr10 - 49Glasgow, Scotland
Ability to deliver
0/40.00/20 Reviews0/10 Clients & Experience0/10 Market PresenceService focus
50% Back Office Outsourcing50% Other -
UndisclosedUndisclosed10 - 49Glasgow, Scotland
Ability to deliver
3.9/40.00/20 Reviews0/10 Clients & Experience3.9/10 Market PresenceService focus
20% Back Office Outsourcing80% Other -
UndisclosedUndisclosed10 - 49Glasgow, Scotland
Ability to deliver
3/40.00/20 Reviews0/10 Clients & Experience3/10 Market PresenceService focus
25% Back Office Outsourcing75% Other -
$1,000+< $25 / hr2 - 9Glasgow, Scotland
Ability to deliver
0/40.00/20 Reviews0/10 Clients & Experience0/10 Market PresenceService focus
100% Back Office Outsourcing -
UndisclosedUndisclosed1,000 - 9,999Edinburgh, Scotland
Ability to deliver
27.1/40.014.6/20 Reviews8.3/10 Clients & Experience4.2/10 Market PresenceService focus
100% Back Office Outsourcing -
$10,000+$150 - $199 / hr10 - 49Glasgow, Scotland
Ability to deliver
3.9/40.00/20 Reviews0/10 Clients & Experience3.9/10 Market PresenceService focus
10% Back Office Outsourcing90% Other
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