Top BPO Companies in Glasgow
50 Companies
List of the Top Glasgow BPO Services
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Featured
What are Featured Providers?
$1,000+< $25 / hr1,000 - 9,999Serves Glasgow, ScotlandServices provided
25% Customer Service Outsourcing20% Call Center Services15% Back Office Outsourcing +4 services10% Content Moderation Services10% Data Annotation Services10% Finance & Accounting Outsourcing (FAO)10% Sales OutsourcingSee all 28 projectsHugo Inc. | Top CX Provider is an outsourcing company specializing in customer experience (CX) and support services. The company consistently receives high praise for its effective project management and adaptability, with 100% of reviewers noting the team's ability to seamlessly integrate into existing operations. Approximately 70% of the feedback highlights the company's impressive cultural fit and commitment to quality, with measurable outcomes like increased efficiency and customer satisfaction.
Reviews mention Great team
Clients consistently praise Hugo for their exceptional team, highlighting their effective communication, timely execution, and adaptability. One client noted that Hugo's ability to assemble a proficient team of customer support specialists greatly enhanced their operations. The overall sentiment reflects a strong appreciation for Hugo's commitment to transforming customer support and their role as a strategic partner, demonstrating that they are more than just a service provider.-
Customer Support for FinTech Organization
5.0 Aug 23, 2023Hugo demonstrated exceptional proficiency in assembling a team of customer support specialists, showcasing an impressive knack for identifying and enlisting professionals with profound expertise in providing assistance. Their dedication to delivering precise and influential customer support was evident in the caliber of support specialists they curated.
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Industry Experience
Hugo Inc. has garnered positive feedback across multiple industries, including Financial Services, eCommerce, Automotive, Software, Environmental Services, Advertising & Marketing, Information Technology, and Gaming. Their expertise in customer support, operational efficiency, and content management has consistently been highlighted as a strength. Clients noted significant improvements in response times, customer satisfaction, and overall efficiency. Hugo's ability to adapt to various industry needs, coupled with their commitment to high-quality service, positions them as a valuable partner for businesses seeking to enhance their operations.
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Financial services eCommerce Automotive Food & Beverages Software Information technology Environmental Services Advertising & marketing Gaming MediaWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients consistently commend the company for its exceptional value for money, highlighting that Hugo offers high-quality services at competitive rates. One client noted, 'Good value for cost,' while another emphasized their 'ability to scale services without compromising quality.' Many reviews reflect satisfaction with cost reductions and enhanced operational efficiency, with one client praising an '80% improvement in efficiency' compared to in-house hiring. Overall, the sentiment is overwhelmingly positive, indicating that clients perceive Hugo as a cost-effective partner.Was this helpful?
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$1,000+< $25 / hr50 - 249Serves Glasgow, ScotlandServices provided
20% Back Office Outsourcing15% Customer Service Outsourcing15% Data Annotation Services +5 services15% Document Digitization & Management10% Call Center Services10% Content Moderation Services10% Litigation Support Services5% TranscriptionSee all 18 projectsTECHSPEED INC is a data solutions company specializing in data entry, data management, and customer service. They have consistently received positive feedback, with approximately 100% of reviewers praising their punctuality, professionalism, and adaptability. Clients highlight their proactive communication, reliability, and ability to swiftly scale operations, making TECHSPEED INC a highly recommended partner for complex data projects.
Reviews mention Reliable
Clients consistently highlight TECHSPEED INC's reliability, noting their effective project management and proactive communication. One client praised their ability to meet deadlines and respond swiftly to inquiries, emphasizing the impressive ownership and accountability demonstrated by the team. The feedback reflects a strong sentiment of satisfaction, with no identified areas for improvement, indicating that the company consistently meets and exceeds client expectations.-
Data Entry Services for Data Solutions Company
5.0 Jun 2, 2021Output is consistent and reliable. Issues rarely occur and, when they do, they are sure to correct quickly.
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Customer Service Outsourcing for Home Care Agency
5.0 Sep 29, 2025Their project management was organized and reliable. What stood out most was their proactive communication and customer-first mindset. They were responsive to our needs, adapting quickly when priorities shifted or when additional support was required. Their performance was reliable and professional, and I was fully satisfied with the support they provided.
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2 of 2 reviews are 5 starsUnknown avg. project costRead 2 Recent ReviewsReviewed 2 times in the past 6 months
Recent reviews for TECHSPEED INC reflect a highly positive sentiment, with clients praising their professionalism, responsiveness, and the quality of deliverables. One client highlighted their efficient data management processes, noting improved user experience and SEO benefits. Another emphasized the company's ability to provide comprehensive and timely election information, surpassing competitors in both speed and accuracy. Overall, clients express satisfaction with the engagement, citing no areas for improvement.Was this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients consistently highlight TECHSPEED INC's competitive pricing and exceptional value for money. One client noted they chose TECHSPEED for their 'good value for cost,' emphasizing the superior volume and speed of deliverables compared to other vendors. Another pointed out that their pricing fit within budget while maintaining high-quality service. Overall, the sentiment reflects strong satisfaction with the cost-effectiveness and reliability of TECHSPEED's services, with multiple clients expressing no identified areas for improvement.Was this helpful?
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$1,000+< $25 / hr1,000 - 9,999Serves Glasgow, ScotlandServices provided
30% Customer Service Outsourcing30% Finance & Accounting Outsourcing (FAO)20% Back Office Outsourcing +1 service20% IT Staff AugmentationSee all 7 projectsConnext is a versatile outsourcing agency providing call center, accounting, and business process management services. Reviews indicate a strong focus on client alignment, effective recruitment, and seamless integration into clients' workflows, with over 85% of feedback emphasizing their impressive hiring speed and communication. Clients appreciate their proactive approach and dedication to long-term partnerships, although some suggest enhanced employee training.
Industry Experience
Connext has demonstrated expertise across various industries, including entertainment, real estate, financial services, software, and business services. Clients commend their ability to quickly scale teams and improve operational efficiencies. The overall sentiment is highly positive, highlighting strengths in communication, talent acquisition, and alignment with client values. This provider appears particularly well-suited for companies in need of outsourcing solutions to enhance productivity, streamline operations, and support growth in a collaborative manner.
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Arts, entertainment & music Real estate Financial services Software Business services Other IndustryWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients consistently highlight Connext's competitive pricing and overall value for money. For instance, one client noted that Connext's pricing fit their budget while aligning with their company values, leading to a successful partnership. Another client emphasized the cost-effectiveness in expanding their operations without the overhead of establishing a legal entity. Overall, the sentiment reflects satisfaction with the balance of cost and quality of service, reinforcing Connext as a reliable outsourcing partner.Was this helpful?
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$10,000+< $25 / hr1,000 - 9,999Glasgow , Scotland
Services provided
35% Customer Service Outsourcing25% Call Center Services10% Back Office Outsourcing +4 services10% Corporate Training & Coaching10% Sales Outsourcing5% AI Development5% Other Application DevelopmentLarge Customer Service Outsourcing company Bill Gosling Outsourcing, is in Newmarket, Canada and Glasgow , Scotland. The team offers Customer Service Outsourcing and Call Center Services.
Read moreSee All Locations (5)Glasgow , Scotland
Anderston House 389 Argyle Street
Glasgow , Scotland G2 8LR251 - 300
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$10,000+Undisclosed50 - 249Glasgow, Scotland
Services provided
40% Customer Service Outsourcing30% Back Office Outsourcing20% Call Center Services +1 service10% Warehousing & DistributionTaskaler is a Customer Service Outsourcing company. They were founded in 2021, and their services include Customer Service Outsourcing and Back Office Outsourcing.
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Featured
What are Featured Providers?
$1,000+< $25 / hr1,000 - 9,999Serves Glasgow, ScotlandServices provided
45% Back Office Outsourcing15% Finance & Accounting Outsourcing (FAO)10% Call Center Services +3 services10% Customer Service Outsourcing10% HR Consulting10% Sales OutsourcingSee all 189 projectsRemote CoWorker is a virtual assistance provider specializing in administrative support, business development, and market research. The company has garnered consistently positive feedback, with clients praising their communication, professionalism, and value. Approximately 90% of reviewers highlight their effective project management and responsiveness, with no significant areas for improvement noted across reviews.
17 of 18 reviews are 5 starsLess than $10,000 avg. project costRead 18 Recent ReviewsReviewed 18 times in the past 6 months
Recent reviews for Remote CoWorker highlight an overwhelmingly positive sentiment, with clients praising their responsiveness, effective communication, and the quality of virtual assistants provided. For instance, the CEO of Tiana Alexandria LLC noted a significant increase in social media engagement, while the Director of All-Steps Formation Riding commended the exceptional organization and support during onboarding. Clients consistently reported timely delivery of tasks and high satisfaction with the tailored assistance they received, indicating Remote CoWorker's strong alignment with client needs.Was this helpful?
Industry Experience
Remote CoWorker has demonstrated strong expertise across various industries, particularly in Medical, Real Estate, Legal, and Advertising & Marketing. Clients have praised their ability to enhance operational efficiency, improve customer engagement, and provide responsive administrative support. The overall sentiment is positive, with notable strengths in staffing, project management, and communication. Medical and Legal sectors particularly benefit from their specialized assistants, while industries like Real Estate and Advertising appreciate the marketing and client management capabilities. Potential clients in these sectors would find Remote CoWorker a fitting partner.
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Business services Real estate Advertising & marketing Plumbing Franchises Consulting Contracting HVAC Transportation Manufacturing Other industries Hospitality & leisure Nonprofit Insurance Restaurants Arts, entertainment & music eCommerce Financial services Construction Beauty & Cosmetics Retail Software Information technology IT Services Food & Beverage Consumer products & services Consumer Products Food & Beverages Other Industry Wellness & Fitness Environmental Services Design Automotive Education Media Healthcare Publishing Energy & natural resources Legal Sports MedicalWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Client feedback regarding Remote CoWorker consistently highlights their competitive pricing and overall value for money. Many clients emphasized that the pricing fit their budgets while still delivering high-quality service. For instance, one client noted that the pricing was 'a godsend' for small businesses, while another mentioned the 'good value for cost.' However, there were mentions of occasional communication issues regarding pricing increases, indicating a need for clearer communication in that area.Was this helpful?
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$5,000+< $25 / hr1,000 - 9,999Serves Glasgow, ScotlandServices provided
30% Call Center Services30% Customer Service Outsourcing10% Back Office Outsourcing +3 services10% Finance & Accounting Outsourcing (FAO)10% IT Staff Augmentation10% Sales OutsourcingSee all 9 projectsSelect VoiceCom is a customer service and sales outsourcing company praised for its ability to enhance client operations through effective team staffing and management. Across reviews, 100% highlight their exemplary project management and communication, often going above expectations. Approximately 85% of reviews mention their cultural alignment and responsiveness, while results include increased sales, customer satisfaction, and overall efficiency.
Industry Experience
Select VoiceCom exhibits strong capabilities across various industries, including Media, Business Services, Advertising & Marketing, Pharmaceuticals, Financial Services, and Legal. Clients commend their reliability, project management, and the ability to deliver measurable results, such as increased sales and improved customer service. Overall, feedback suggests a positive sentiment, particularly in the Financial Services and Legal sectors, where their attention to quality and client needs is highlighted as a key strength.
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Media Business services Advertising & marketing Pharmaceuticals Other industries Legal Financial servicesWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients express a strong sentiment regarding Select VoiceCom's cost-effectiveness and value for money, often highlighting it as a key reason for their selection. One client noted it offered 'good value for cost,' and another mentioned the 'high ratings' and 'great culture fit' that justified their investment. Overall, feedback indicates that Select VoiceCom consistently delivers results that exceed expectations, making them a reliable partner for various business needs.Was this helpful?
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$1,000+< $25 / hr50 - 249Serves Glasgow, ScotlandServices provided
30% Call Center Services20% Customer Service Outsourcing20% IT Managed Services +2 services20% Sales Outsourcing10% Back Office OutsourcingSee all 9 projectsMarKam Solutions is a versatile outsourcing provider specializing in technical support, sales, operations, and customer service. Across multiple reviews, clients commend their professional management, alignment with company values, and ability to meet budget constraints. With over 90% positive feedback, MarKam Solutions is praised for their adaptability, responsiveness, and the strategic impact on metrics such as customer satisfaction and sales growth.
Reviews mention Efficient
Clients have consistently praised MarKam Solutions for their efficient project management and timely deliveries. One reviewer highlighted their ability to significantly increase listing output and improve turnaround times while maintaining quality. The structured approach and proactive communication were noted as key strengths, allowing for seamless collaboration. Overall, the sentiment reflects high satisfaction with MarKam's efficiency and responsiveness, with no notable areas for improvement identified.-
Back Office Outsourcing for Creative Agency
5.0 Nov 5, 2025They managed the project efficiently, delivering all tasks and deliverables on time. Communication was clear and proactive, with regular progress updates and performance reports. Their structured approach made coordination easy and ensured deadlines were consistently met.
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Industry Experience
MarKam Solutions has demonstrated expertise across various sectors, including Advertising & Marketing, Supply Chain & Logistics, Manufacturing, Transportation, and Information Technology. Clients commend their ability to enhance operational efficiency, boost sales, and improve customer satisfaction. The overall sentiment is highly positive, particularly within Supply Chain & Logistics, where they provided significant cost reductions and revenue growth. Their strengths lie in adaptability, effective communication, and a strong understanding of industry-specific needs, making them a suitable partner across these diverse fields.
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Advertising & marketing Information technology Supply Chain, Logistics, and Transport Manufacturing TransportationWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients consistently praised MarKam Solutions for their competitive pricing and excellent value for money. One client highlighted that their pricing fit the budget while providing a 'good value for cost.' Another noted a 35% decrease in labor costs while meeting sales goals, emphasizing affordability without sacrificing quality. Overall, feedback reflects strong satisfaction with cost-effectiveness, suggesting that MarKam Solutions delivers substantial value relative to their fees.Was this helpful?
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UndisclosedUndisclosed50 - 249Glasgow, Scotland
Services provided
45% Customer Service Outsourcing25% Call Center Services10% Back Office Outsourcing +3 services10% Business Consulting5% Custom Software Development5% Mobile App DevelopmentGo-centric Limited is a Customer Service Outsourcing company in Glasgow, Scotland. Founded in 1996, the team provides Customer Service Outsourcing and Call Center Services.
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$1,000+< $25 / hr10 - 49Glasgow, Scotland
Services provided
60% Call Center Services40% Sales OutsourcingSee all 1 projectsThe Lead Generation Company is a lead generation and telemarketing firm. Feedback indicates a predominantly negative experience, with 100% of reviewers expressing dissatisfaction due to unprofessionalism, lack of effective results, and poor communication. Reviewers highlight their failure to deliver on promises, inadequate LinkedIn activity, and an overall lack of initiative in improving outcomes.
Industry Experience
The Lead Generation Company has primarily worked within the IT Services sector, where feedback reveals significant shortcomings. Clients reported inefficiency and unprofessionalism, resulting in poor lead generation outcomes and a lack of engagement during projects. Their expertise appears inadequate, leading to dissatisfaction regarding their telemarketing and LinkedIn outreach services. Overall sentiment from this industry is negative, indicating that potential clients in IT Services may want to reconsider partnering with this provider.
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Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Feedback regarding The Lead Generation Company's cost and value for money is predominantly negative. Clients expressed dissatisfaction with the lack of effective lead generation, with one reviewer highlighting that only five prospectuses were produced over five months, leading to frustration over wasted resources. Concerns were raised about their focus on fulfilling contracted hours rather than delivering results, with a notable lack of initiative and communication. Overall, clients felt that the service did not justify the expense incurred.Was this helpful?
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$5,000+$300+ / hr2 - 9Bellshill, Scotland
Services provided
25% Call Center Services25% Market Research25% Sales Outsourcing +1 service25% Web DesignPure Pipeline is a Market Research company. The team offers Market Research and Web Design and is in Bellshill, Scotland.
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$5,000+< $25 / hr50 - 249Port glasgow, Scotland
Services provided
60% Call Center Services20% Sales Outsourcing10% Back Office Outsourcing +2 services5% Customer Service Outsourcing5% TranslationRMACC Group, an answering service, is headquartered in Port glasgow, Scotland. Established in 2019, the team offers Call Center Services and Sales Outsourcing.
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UndisclosedUndisclosed10 - 49Glasgow, Scotland
Services provided
20% Email Marketing20% Pay Per Click20% Sales Outsourcing +2 services20% Search Engine Optimization20% Social Media MarketingNexus Healthcare is a social media marketing firm. The Glasgow, Scotland-based firm provides Social Media Marketing and Email Marketing.
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Featured
What are Featured Providers?
$100,000+Undisclosed10,000+Serves Glasgow, ScotlandServices provided
50% Customer Service Outsourcing20% Sales Outsourcing10% Business Consulting +2 services10% Call Center Services10% Content Moderation ServicesSee all 12 projectsTDCX is a business process outsourcing company specializing in customer service, technical support, and risk assessment across diverse industries, primarily in the APAC region. The company receives consistently positive feedback, with reviews highlighting their scalability, efficient communication, and proactive problem-solving capabilities. Clients appreciate their ability to adapt quickly to changes and deliver high-quality outcomes, with approximately 90% of feedback being positive.
Reviews mention Trustworthy
Clients consistently express high levels of trust in TDCX, highlighting their commitment to transparency and collaboration. One client noted that TDCX fosters a culture where concerns can be raised, enhancing operational efficiencies and trust among all parties. Another emphasized the strong alignment and accountability demonstrated by TDCX's team, which facilitated a seamless working relationship. Overall, the sentiment reflects a strong belief in TDCX's reliability and dedication to client success.-
Customer Service, Security & Risk Assessment for Fintech Co
5.0 Apr 28, 2022TDCX has created a culture where everyone at every level can raise a question or concern which has enabled my engagements with them to result in countless operating enhancements as well as large scale operating shifts making all partners in the network increase outputs. This encouragement of transparency into the good or bad fosters trust between agent to TDCX and TDCX to client where everyone wins, including other vendors in the network. More partners should strive to operate this way.
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BPO Services for E-Commerce Company
5.0 Mar 31, 2022The team is very dedicated, willing to accommodate our requests based on learnings and business needs and also open for improvements. In addition, the team is also organised and hold themselves accountable in timeline and deliverables. The managers are very easy to work with, there is alignment and also trust between us.
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Industry Experience
TDCX demonstrates strong capabilities across various industries, including Hospitality & Leisure, Social Networking, Financial Services, Food & Beverages, Software, Consumer Products, Retail, and IT Services. Feedback emphasizes their agility, innovative problem-solving, and exceptional communication. Clients commend their ability to scale operations while maintaining high service quality, particularly in customer support and risk assessment. Overall sentiment is positive, with notable strengths in fostering partnerships, operational excellence, and a dedication to enhancing customer experience.
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Hospitality & leisure Social Networking Financial services Food & Beverages Software Consumer Products Retail IT ServicesWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients have expressed a generally positive sentiment regarding TDCX's cost and value for money. Feedback highlights their ability to deliver high-quality services while maintaining competitive pricing, as noted by a vendor manager who emphasized TDCX's best value in terms of cost and quality. However, some clients suggested that pricing could be more competitive. Overall, TDCX is regarded as a reliable partner that provides significant value, often exceeding expectations in service delivery.Was this helpful?
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$10,000+< $25 / hr250 - 999Serves Glasgow, ScotlandServices provided
40% Customer Service Outsourcing30% Back Office Outsourcing20% Call Center Services +1 service10% Finance & Accounting Outsourcing (FAO)See all 52 projectsBig Outsource is a professional virtual assistance service provider specializing in administrative support, customer service, and content management tasks. Reviews indicate a high level of satisfaction, with approximately 90% of clients noting improvements in efficiency and communication. Clients appreciate their proactive project management and seamless integration into existing workflows, though some desire more proactive tool suggestions and flexible support hours.
Industry Experience
Big Outsource has demonstrated notable expertise across various industries, including Information Technology, eCommerce, Healthcare, Financial Services, and Consumer Products. Clients commend their ability to enhance operational efficiency, improve customer service response times, and maintain a high standard of quality. Overall sentiments reflect a strong alignment of values, professionalism, and effective communication, making them a suitable partner for businesses seeking reliable support in these sectors.
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Healthcare Software Financial services Chemicals & Biotechnology Other industries Wellness & Fitness Beauty Education Medical Real estate Retail Telecommunications Beauty & Cosmetics Arts, entertainment & music Legal Supply Chain, Logistics, and Transport Consulting Consumer Products Information technology eCommerceWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients frequently commend Big Outsource for their competitive pricing and exceptional value for money. Many highlighted that the pricing fit their budgets while still delivering high-quality service. For instance, one client noted a 70% reduction in in-house admin workload and a 15% increase in client satisfaction, emphasizing the value derived from their partnership. Overall, the sentiment reflects strong satisfaction with cost versus the quality of service provided, underscoring Big Outsource's alignment with client needs and expectations.Was this helpful?
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UndisclosedUndisclosed250 - 999Serves Glasgow, ScotlandServices provided
10% Back Office Outsourcing10% Call Center Services10% Customer Service Outsourcing +7 services10% Employer of Record (EOR) Services10% Finance & Accounting Outsourcing (FAO)10% HR Outsourcing10% IT Staff Augmentation10% Recruitment Process Outsourcing10% Sales Outsourcing10% StaffingSee all 23 projectsRemote Team Solutions is a staffing and recruitment company specializing in remote team management and virtual assistance. Reviews suggest a high level of client satisfaction, with 100% of reviewers praising their responsiveness, cost-effectiveness, and cultural alignment. Clients consistently highlight the company's trustworthiness and ability to exceed expectations, which has fostered long-term partnerships across various industries.
Reviews mention Hard working
The feedback regarding the sentiment of hard work is overwhelmingly positive. One client noted the team's 'phenomenal work ethic,' highlighting that they consistently opt to work during slow periods and complete tasks by deadlines without incurring overtime costs. The client expressed confidence in their ability to sustain growth, emphasizing that the team consistently meets performance benchmarks and has significantly improved operational efficiency.-
Data Entry, Processing and Invoicing for Real Estate company
5.0 Aug 27, 2019Their overall performance is much better than other companies I’ve worked with. We’ve built a solid business relationship and their work ethic is phenomenal. Whenever I offer them days off, when things are slow around the holidays, they always opt to work instead. I’ve never paid an overtime bill, even though I should have.
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1 of 1 reviews is 5 stars$10,000 – $49,000 avg. project costRead 1 Recent ReviewReviewed 1 time in the past 6 months
Recent reviews of Remote Team Solutions reflect a positive sentiment, highlighting their effective project management and timely delivery of services. Clients commend the team's ability to quickly issue policies while maintaining quality, with one client noting, "We are getting policies out even faster with the quality we are looking for." Furthermore, clients appreciate the collaborative approach, stating that they can manage their team while Remote Team Solutions ensures their needs are met. Overall, feedback indicates strong satisfaction with their services.Was this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Client feedback on Remote Team Solutions underscores strong value for money, with several reviewers highlighting the company's competitive pricing and high-quality service. For instance, one client noted they achieved a 50% cost reduction by hiring senior recruiters through RTS, while another emphasized that the overall cost was lower than other firms without sacrificing quality. Overall, clients express satisfaction with the balance of cost and service delivery, reinforcing RTS's reputation for providing good value.Was this helpful?
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$1,000+< $25 / hr10 - 49Glasgow, Scotland
Services provided
100% Back Office OutsourcingBack Office Outsourcing company NewGalexy is in Glasgow, Scotland and London, England. The team focuses on Back Office Outsourcing.
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$1,000+< $25 / hr10 - 49Glasgow, Scotland
Services provided
25% Back Office Outsourcing25% Call Center Services25% HR Consulting +1 service25% Other IT Consulting and SIZinc Group LTD is a Back Office Outsourcing company. The Glasgow, Scotland-based company offers Back Office Outsourcing and Call Center Services.
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UndisclosedUndisclosed10 - 49Glasgow, Scotland
Services provided
10% SMS Marketing10% Sales Outsourcing10% Search Engine Optimization +14 services5% Back Office Outsourcing5% Call Center Services5% Content Marketing5% Customer Service Outsourcing5% E-Commerce Development5% Email Marketing5% Finance & Accounting Outsourcing (FAO)5% Graphic Design5% Logo5% Mobile & App Marketing5% Print Design5% Social Media Marketing5% Web Design5% Web DevelopmentTasker Base is a SMS Marketing company. Their small team of employees is located in Glasgow, Scotland. Their team specializes in SMS Marketing and Search Engine Optimization.
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$10,000+$150 - $199 / hr10 - 49Glasgow, Scotland
Services provided
20% Marketing Strategy15% Branding15% Email Marketing +4 services15% Search Engine Optimization15% Social Media Marketing10% Back Office Outsourcing10% Print DesignMarketing Strategy company Whitewall Marketing is based in Glasgow, Scotland. Established in 2005, the team specializes in Marketing Strategy and Branding.
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UndisclosedUndisclosed1,000 - 9,999Edinburgh, Scotland
Services provided
70% Call Center Services30% Customer Service OutsourcingSee all 18 projectsAnswerForce is a comprehensive answering service provider offering 24/7 call management, personalized scripting, and CRM integration solutions. Overall feedback from their reviews is overwhelmingly positive, with a strong emphasis on their exceptional customer service, adaptability, and responsiveness. Notable mentions include efficiency and professionalism, with nearly 90% of reviews highlighting these aspects. However, there is a small percentage of dissatisfaction, primarily concerning communication and billing issues.
Reviews mention Customized support
Clients express high satisfaction with AnswerForce's customized support, highlighting their flexibility in adapting scripts to meet specific business needs. One client noted, "The ability to change and update the script is a big deal for our company," emphasizing the value of responsiveness and adaptability. Overall, the sentiment reflects a strong appreciation for their tailored services, with clients feeling supported and engaged throughout their collaboration.-
Answering Services for Home Improvement & Repair Company
5.0 May 4, 2020They’re able to update the script on a whim, which is very valuable for our business. The ability to change and update the script is a big deal for our company. They need to go to our website and search for a location with the zip code, and it’s a lot of work, but they do a good job. Be honest about what you want, and they’ll work with you to reach that goal.
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Read All ReviewsWhat Clients Have Said
Overall, clients express positive sentiments regarding AnswerForce's cost-effectiveness and value for money. Several reviews highlight competitive pricing and flexible billing structures tailored to call volumes, such as a client noting a monthly cost of $225 for comprehensive service. Additionally, clients appreciate the high-quality service relative to pricing, with one stating that AnswerForce offers 'excellent service at a good cost.' However, some feedback indicates room for improvement in pricing transparency and billing clarity.Was this helpful?
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San Antonio, Texas (1) Edina, Minnesota (1) Denville, New Jersey (1) Buffalo, New York (1) New York City, New York (1) Cincinnati, Ohio (1) Los Angeles, California (1) Denver, Colorado (1) Phoenix, Arizona (1) Philadelphia, Pennsylvania (1) Loganville, Georgia (1) Levelland, Texas (1) Groveport, Ohio (1) Conway, Massachusetts (1) Orange County, California (1)Was this helpful?
See All Locations (3)Edinburgh, Scotland
11 Rutland Street
Edinburgh, Scotland EH1 2AB76 - 100
08000119020
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$1,000+< $25 / hr2 - 9Glasgow, Scotland
Services provided
50% Back Office Outsourcing50% Call Center ServicesTime Assistant, a small Back Office Outsourcing and call center company, is in Glasgow, Scotland. The team offers Back Office Outsourcing and Call Center Services.
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UndisclosedUndisclosed1,000 - 9,999Edinburgh, Scotland
Services provided
70% Call Center Services30% Sales OutsourcingSee all 31 projectsAnswerConnect is a business process outsourcing company specializing in virtual receptionist and inbound call handling services. The reviews are overwhelmingly positive, with about 90% highlighting their reliable, organized, and professional service. Clients frequently commend their ability to manage high call volumes efficiently, which saves time and labor costs. There is a consistent theme of satisfaction with their customer service and adaptable scripting options.
Reviews mention Accessible
Clients consistently express a positive sentiment regarding AnswerConnect's accessibility. They appreciate the 24/7 availability and prompt responses, which enhance their customer service capabilities. One client noted, 'Having a great call center helps puts my small business on the road to success,' highlighting the ease of communication. Additionally, clients value the effective handling of messages and inquiries, indicating that AnswerConnect is a reliable partner for their operational needs.-
Inbound Customer Support for Medium-sized Company
5.0 Nov 2, 2017They are great at taking messages, taking orders, lead captures, and appointment setting. They are also strong in email, chat, and access to the website. It's very good so far.
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Industry Experience
AnswerConnect has received positive feedback across multiple industries, including Retail, Legal, Manufacturing, Arts & Entertainment, Information Technology, Healthcare, Transportation, and Consumer Products. Clients commend their effective call handling, personalized customer service, and ability to manage large call volumes, which enhances productivity and customer satisfaction. Overall, the sentiment is highly favorable, particularly in sectors like Healthcare and Manufacturing, where reliable, efficient communication is crucial.
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Retail Legal Manufacturing Arts, entertainment & music Information technology Other Industry Transportation Healthcare Real estate Consumer Products Business services Financial services Telecommunications Advertising & marketingWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Client feedback on AnswerConnect indicates a strong sentiment regarding its cost-effectiveness and value for money. Many reviewers highlighted that the services provided have led to significant savings, with one client noting a monthly saving of $4,000 to $5,000. Others mentioned that the pricing is reasonable, with packages that fit their needs. Overall, clients appreciate the affordable rates combined with high-quality service, emphasizing that outsourcing to AnswerConnect has resulted in enhanced productivity and customer satisfaction.Was this helpful?
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Dallas, Texas (2) Farmingdale, New York (2) Pittsburgh, Pennsylvania (2) Santa Ana, California (1) Vacaville, California (1) Pittsburg, Kansas (1) Houston, Texas (1) Foley, Alabama (1) Chicago, Illinois (1) New York City, New York (1) Covina, California (1) Sacramento, California (1) Maitland, Florida (1) Sunnyvale, California (1) Charlotte, North Carolina (1) Chandler, Arizona (1) Portland, Oregon (1) Spokane, Washington (1) Vancouver, Washington (1) Owensboro, Kentucky (1) Orlando, Florida (1) Hampton, Virginia (1) Franklin Lakes, New Jersey (1) Miami, Florida (1) Island Park, New York (1) Pikeville, Kentucky (1) Spring City, Pennsylvania (1)Was this helpful?
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$1,000+< $25 / hr250 - 999Edinburgh , Scotland
Services provided
35% Back Office Outsourcing35% Finance & Accounting Outsourcing (FAO)30% Call Center ServicesSee all 1 projectsSmartPA is a professional services company specializing in providing skilled personal assistants to support businesses in scaling operations and improving customer engagement. Reviews indicate a highly positive experience, with a focus on seamless integration and exceptional personal service, as mentioned by 100% of reviewers. The company's ability to integrate their PAs as perceived internal team members is particularly praised.
Industry Experience
SmartPA has demonstrated strong expertise in the consulting industry, particularly in franchise support and customer service. Clients highlight their seamless integration, effective communication, and ability to contribute to business growth through lead generation and appointment setting. Overall sentiment in this industry is highly positive, with clients appreciating the personal service and adaptability of SmartPA's team, making them a valuable partner for businesses aiming to scale and enhance operational efficiency.
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ConsultingWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients express strong satisfaction with SmartPA's cost-effectiveness, noting that they provide high-quality service without the burden of excessive fees. One client highlighted an investment of approximately $100,000 and emphasized the seamless onboarding and integration of PAs into their team, which enhanced their business outcomes. The overall sentiment indicates that SmartPA offers significant value for money, making it an attractive option for businesses seeking flexible support without a premium price tag.Was this helpful?
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$1,000+< $25 / hr2 - 9Glasgow, Scotland
Services provided
67% Back Office Outsourcing33% Call Center ServicesBack Office Outsourcing company Clyde Offices was founded in 2012. The company provides Back Office Outsourcing and Call Center Services.
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$10,000+$100 - $149 / hr50 - 249Glasgow, Scotland, Scotland
Services provided
20% Branding20% Call Center Services20% Digital Strategy +2 services20% Search Engine Optimization20% Web DesignMidsize branding agency 999 Design, is in Glasgow, Scotland, Scotland and London, England. Their services include Branding and Call Center Services.
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$10,000+$150 - $199 / hr10 - 49Glasgow, Scotland
Services provided
20% Branding20% Call Center Services20% Digital Strategy +2 services20% Search Engine Optimization20% Web Design3x1 Public Relations, a branding agency, focus on Branding and Call Center Services. They were founded in 2001.
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$10,000+$150 - $199 / hrFreelancerGlasgow, Scotland
Services provided
20% Branding20% Call Center Services20% Digital Strategy +2 services20% Search Engine Optimization20% Web DesignAura PR (Scotland) Ltd is a branding firm. They focus on Branding and Call Center Services and were founded in 2008.
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UndisclosedUndisclosed2 - 9Kirkintilloch, Scotland
Services provided
20% Pay Per Click20% SMS Marketing20% Sales Outsourcing +2 services20% Search Engine Optimization20% Social Media MarketingLupo Interactive Ltd is a social media marketing firm. They were founded in 2021, and their services include Social Media Marketing and Search Engine Optimization.
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$1,000+< $25 / hr50 - 249Edinburgh, Scotland
Services provided
70% Call Center Services20% Customer Service Outsourcing10% Back Office OutsourcingThe Answer Centre is an answering service. The Wokingham , England-based team specializes in Call Center Services and Customer Service Outsourcing.
Read moreSee All Locations (2)Edinburgh, Scotland
Hudson House, 8 Albany Street
Edinburgh, Scotland EH1 3QB21 - 30
0800 093 7333
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$10,000+$150 - $199 / hr2 - 9East Kilbride, Scotland
Services provided
20% Advertising20% E-Commerce Development20% Search Engine Optimization +4 services10% Back Office Outsourcing10% Call Center Services10% Customer Service Outsourcing10% Sales OutsourcingMotivation Marketing is an Advertising company. They were established in 1991 and specialize in Advertising and E-Commerce Development.
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$1,000+< $25 / hr10 - 49Roslin, Scotland
Services provided
80% Call Center Services20% Customer Service OutsourcingConnect Communications Services Ltd is a call center. They are headquartered in Roslin, Scotland and have small team. Their services include Call Center Services and Customer Service Outsourcing.
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Undisclosed< $25 / hr10 - 49Edinburgh, Scotland
Services provided
50% Back Office Outsourcing50% Call Center ServicesClinic Answer is an answering service and Back Office Outsourcing company in Wokingham, England and Edinburgh, Scotland. Their services include Call Center Services and Back Office Outsourcing.
Read moreSee All Locations (2)Edinburgh, Scotland
Hudson House, 8 Albany Street
Edinburgh, Scotland EH1 3QB10 - 15
+44 800 804 6056
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$1,000+< $25 / hr2 - 9Dunfermline, Scotland
Services provided
65% Back Office Outsourcing35% Call Center ServicesJH Virtual Assistant is a Back Office Outsourcing company. They are headquartered in Dunfermline, Scotland. Their team focuses on Back Office Outsourcing and Call Center Services.
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$10,000+$150 - $199 / hr2 - 9Glasgow, Scotland
Services provided
20% Branding20% Call Center Services20% Digital Strategy +2 services20% Search Engine Optimization20% Web DesignFreight Design is a branding agency. Their small team is based in Glasgow, Scotland. Their services include Branding and Call Center Services.
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$10,000+$150 - $199 / hr2 - 9Cambuslang, Scotland
Services provided
20% Branding20% Call Center Services20% Digital Strategy +2 services20% Search Engine Optimization20% Web DesignDezign fanatics is a branding company. They are based in Cambuslang, Scotland and have small team. Their services include Branding and Call Center Services.
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$10,000+$150 - $199 / hr1,000 - 9,999Edinburgh, Scotland, Scotland
Services provided
20% Branding20% Call Center Services20% Digital Strategy +2 services20% Search Engine Optimization20% Web DesignDunnhumby is a branding firm. Based in London, England and Edinburgh, Scotland, Scotland, the agency provides Branding and Call Center Services.
Read moreSee All Locations (4)Edinburgh, Scotland, Scotland
Tesco Bank 2 South Gyle Cresent
Edinburgh, Scotland, Scotland EH12 9FQ1
+44.20.8832.9222
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UndisclosedUndisclosed250 - 999Edinburgh, Scotland
Services provided
40% IT Managed Services30% Document Digitization & Management30% ECM Consulting and SIFounded in 1987, Objective Corporation is an IT managed services company. The agency offers IT managed services and ECM consulting and SI, and is midsize.
Read moreSee All Locations (11)Edinburgh, Scotland
9–10 St Andrews Square
Edinburgh, Scotland EH2 2AF6 - 9
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$10,000+$150 - $199 / hr10 - 49Edinburgh, Scotland
Services provided
50% Web Design20% Back Office Outsourcing15% Graphic Design +1 service15% Product DesignWeb design company Primate was launched in 2011. The team offers Web Design and Back Office Outsourcing.
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UndisclosedUndisclosed10 - 49Edinburgh , Scotland
Services provided
60% Call Center Services40% Commercial Brokerage ServicesHudson House is a call center service. Their small team is in Edinburgh , Scotland. Their team focuses on Call Center Services and Commercial Brokerage Services.
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$10,000+$150 - $199 / hr2 - 9Glasgow, Scotland
Services provided
40% Public Relations20% Video Production10% Back Office Outsourcing +3 services10% Branding10% Event Management10% Search Engine OptimizationFounded in 1997, Headline PR is a small Glasgow, Scotland-based PR agency. Their services include Public Relations and Video Production.
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UndisclosedUndisclosed2 - 9Glasgow, Scotland
Services provided
15% Branding15% Web Development10% Compliance Consulting +6 services10% Email Marketing10% Graphic Design10% Pay Per Click10% Sales Outsourcing10% Search Engine Optimization10% Social Media MarketingGraeme Gorrie Marketing Consultancy is a branding agency. Their small team is based in Glasgow, Scotland. Their team focuses on Branding and Web Development.
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UndisclosedUndisclosed2 - 9Edinburgh, Scotland
Services provided
25% Business Consulting25% Content Marketing25% Marketing Strategy +1 service25% Sales OutsourcingAlpha P Tech Ltd is a Marketing Strategy company based in Edinburgh, Scotland. They provide Marketing Strategy and Content Marketing and were launched in 2018.
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$1,000+$25 - $49 / hrFreelancerEdinburgh, Scotland
Services provided
40% E-Commerce Development35% Back Office Outsourcing10% Business Consulting +2 services10% Web Design5% Corporate Training & CoachingNetsu, a Back Office Outsourcing company, was launched in 2024. The company focuses on Back Office Outsourcing and E-Commerce Development.
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UndisclosedUndisclosed10 - 49South Queensferry, Scotland
Services provided
25% Business Consulting25% Call Center Services25% Cloud Consulting & SI +2 services15% Unified Communications Consulting & SI10% IT Managed ServicesDifference Corporation is a cloud consulting & SI company. Established in 2002, the company is in South Queensferry, Scotland. Their services include cloud consulting & SI and Business Consulting.
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$10,000+$150 - $199 / hr10 - 49Edinburgh, Scotland
Services provided
20% Branding20% Call Center Services20% Digital Strategy +2 services20% Search Engine Optimization20% Web DesignLEWIS Creative Consultants is a small branding firm established in 1973. Their team offers Branding and Call Center Services.
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$10,000+$150 - $199 / hr50 - 249Edinburgh, Scotland
Services provided
20% Branding20% Call Center Services20% Digital Strategy +2 services20% Search Engine Optimization20% Web DesignIndicia, a branding company, was founded in 2000. The team offers Branding and Call Center Services and is located in Bristol, England and London, England.
Read moreSee All Locations (3)Edinburgh, Scotland
15 Links Place
Edinburgh, Scotland EH6 7EZ2 - 5
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$10,000+$150 - $199 / hr2 - 9Edinburgh, Scotland, Scotland
Services provided
20% Branding20% Call Center Services20% Digital Strategy +2 services20% Search Engine Optimization20% Web DesignBased in Edinburgh, Scotland, Scotland, 60 Watt Edinburgh Ltd is a small branding agency. The team offers Branding and Call Center Services.
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UndisclosedUndisclosed10 - 49Edinburgh , Scotland
Services provided
50% Business Consulting20% BI & Big Data Consulting & SI20% Cloud Consulting & SI +1 service10% Back Office OutsourcingNewtyne is a Business Consulting company. The small Edinburgh , Scotland-based team specializes in Business Consulting and BI & big data consulting & SI. The company was founded in 2004.
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$10,000+$150 - $199 / hr2 - 9Edinburgh, Scotland
Services provided
20% Branding20% Call Center Services20% Digital Strategy +2 services20% Search Engine Optimization20% Web DesignIn Edinburgh, Scotland, Nevis Design is a branding company. Their services include Branding and Call Center Services.
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$1,000+< $25 / hr2 - 9Coupar Angus, Scotland
Services provided
90% Back Office Outsourcing10% TranscriptionTayside Virtual Assistant is a Back Office Outsourcing company. They focus on Back Office Outsourcing and Transcription and were launched in 2014.
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$10,000+$150 - $199 / hr10 - 49Dundee, Scotland, Scotland
Services provided
20% Branding20% Call Center Services20% Digital Strategy +2 services20% Search Engine Optimization20% Web DesignAvian Studio is a branding firm. They are located in Dundee, Scotland, Scotland and have small team. Their team offers Branding and Call Center Services.
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UndisclosedUndisclosed2 - 9Dundee, Scotland
Services provided
15% Branding15% E-Commerce Development15% Mobile App Development +4 services15% Search Engine Optimization15% Web Design15% Web Development10% Sales OutsourcingOssian Media® is a branding agency. They specialize in Branding and Search Engine Optimization and were founded in 2011. The agency is based in Dundee, Scotland.
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UndisclosedUndisclosed10 - 49Kirkcaldy , Scotland
Services provided
90% Call Center Services10% Customer Service OutsourcingConnect First is a call center. Their small team is in Kirkcaldy , Scotland. Their team offers Call Center Services and Customer Service Outsourcing.
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UndisclosedUndisclosed10 - 49Edinburgh, Scotland
Services provided
100% Back Office OutsourcingBased in Edinburgh, Scotland, Syntax Secretarial Solutions is a small Back Office Outsourcing company. Their services include Back Office Outsourcing.
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$1,000+< $25 / hr50 - 249Glasgow, Scotland
Services provided
40% Back Office Outsourcing15% Business Consulting15% Finance & Accounting Outsourcing (FAO) +4 services15% IT Managed Services5% Custom Software Development5% Mobile App Development5% Web DevelopmentBack Office Outsourcing company Anderson Group is based in Luton, England and Glasgow, Scotland. Their services include Back Office Outsourcing and Finance & Accounting Outsourcing (FAO).
Read moreSee All Locations (4)Glasgow, Scotland
58 West Regent Street
Glasgow, Scotland G2Was this helpful?
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UndisclosedUndisclosed2 - 9Edinburgh , Scotland
Services provided
100% Call Center ServicesEstablished in 2012, Nexus Business Space, a small call center, is in Edinburgh , Scotland. Their team offers Call Center Services.
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$10,000+$150 - $199 / hr2 - 9Eskbank, Edinburgh, Scotland
Services provided
40% E-Commerce Development30% Call Center Services30% Content MarketingGo360 is an e-commerce development firm based in Eskbank, Edinburgh, Scotland and Peterculter Aberdeen, Scotland. Their services include E-Commerce Development and Call Center Services.
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$10,000+$150 - $199 / hr2 - 9Clydebank, Scotland
Services provided
20% Branding20% Call Center Services20% Digital Strategy +2 services20% Search Engine Optimization20% Web DesignRepublik One Limited is a small branding company headquartered in Clydebank, Scotland. Their services include Branding and Call Center Services.
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Focus (x-axis)
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Ability to Deliver (y-axis)
Ability to Deliver considers three criteria:
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List of the Top Glasgow BPO Services
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$10,000+< $25 / hr1,000 - 9,999Glasgow , Scotland
Ability to deliver
5.7/40.00/20 Reviews0/10 Clients & Experience5.7/10 Market PresenceService focus
80% Back Office Outsourcing20% Other -
$10,000+Undisclosed50 - 249Glasgow, Scotland
Ability to deliver
4.6/40.00/20 Reviews0/10 Clients & Experience4.6/10 Market PresenceService focus
90% Back Office Outsourcing10% Other -
UndisclosedUndisclosed50 - 249Glasgow, Scotland
Ability to deliver
4.9/40.00/20 Reviews0/10 Clients & Experience4.9/10 Market PresenceService focus
80% Back Office Outsourcing20% Other -
$1,000+< $25 / hr10 - 49Glasgow, Scotland
Ability to deliver
1.8/40.01.8/20 Reviews0/10 Clients & Experience0/10 Market PresenceService focus
100% Back Office Outsourcing -
$5,000+$300+ / hr2 - 9Bellshill, Scotland
Ability to deliver
4/40.00/20 Reviews0/10 Clients & Experience4/10 Market PresenceService focus
50% Back Office Outsourcing50% Other -
$5,000+< $25 / hr50 - 249Port glasgow, Scotland
Ability to deliver
5.5/40.00/20 Reviews1.5/10 Clients & Experience4/10 Market PresenceService focus
95% Back Office Outsourcing5% Other -
UndisclosedUndisclosed10 - 49Glasgow, Scotland
Ability to deliver
5.2/40.00/20 Reviews0/10 Clients & Experience5.2/10 Market PresenceService focus
20% Back Office Outsourcing80% Other -
$1,000+< $25 / hr10 - 49Glasgow, Scotland
Ability to deliver
0/40.00/20 Reviews0/10 Clients & Experience0/10 Market PresenceService focus
100% Back Office Outsourcing -
$1,000+< $25 / hr10 - 49Glasgow, Scotland
Ability to deliver
0/40.00/20 Reviews0/10 Clients & Experience0/10 Market PresenceService focus
50% Back Office Outsourcing50% Other -
UndisclosedUndisclosed10 - 49Glasgow, Scotland
Ability to deliver
4/40.00/20 Reviews0/10 Clients & Experience4/10 Market PresenceService focus
25% Back Office Outsourcing75% Other -
$10,000+$150 - $199 / hr10 - 49Glasgow, Scotland
Ability to deliver
5.2/40.00/20 Reviews0/10 Clients & Experience5.2/10 Market PresenceService focus
10% Back Office Outsourcing90% Other -
UndisclosedUndisclosed1,000 - 9,999Edinburgh, Scotland
Ability to deliver
31.2/40.014.6/20 Reviews8.3/10 Clients & Experience8.4/10 Market PresenceService focus
100% Back Office Outsourcing -
$1,000+< $25 / hr2 - 9Glasgow, Scotland
Ability to deliver
0/40.00/20 Reviews0/10 Clients & Experience0/10 Market PresenceService focus
100% Back Office Outsourcing -
UndisclosedUndisclosed1,000 - 9,999Edinburgh, Scotland
Ability to deliver
24.5/40.015/20 Reviews1/10 Clients & Experience8.4/10 Market PresenceService focus
100% Back Office Outsourcing -
$1,000+< $25 / hr250 - 999Edinburgh , Scotland
Ability to deliver
24.1/40.016.2/20 Reviews7.9/10 Clients & Experience0/10 Market PresenceService focus
65% Back Office Outsourcing35% Other
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