Top Call Center Services & Voice Services in Glasgow
40 Companies
List of the Top Glasgow Call Center Companies & Voice Services
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What are Featured Providers?
$1,000+< $25 / hr250 - 999Serves Glasgow, ScotlandServices provided
30% Call Center Services60% Customer Service Outsourcing10% Back Office OutsourcingSee all 26 projectsSimply Contact is a professional contact center services company specializing in inbound and outbound call handling, customer support services, and telephonic support across various languages and channels. Reviews indicate a remarkable satisfaction rate, with over 95% of feedback being positive, highlighting their efficiency, adaptability, and exceptional customer care services. Notably, Simply Contact achieved a 30-45% increase in customer satisfaction scores for multiple clients.
12 of 15 Call Center Services reviews are 5 stars$200,000 – $999,999 avg. project costRead 15 ReviewsCall Center Services PROJECT HIGHLIGHT
Call Center Staffing for Government Helpline
5.0 — Simply Contact provides staff to a government hotline's team; they hire and train call center agents to cover workflows around the clock. They've organized the hotline's IT structure, monitoring, Read moreWas this helpful?
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$10,000+< $25 / hr1,000 - 9,999Glasgow , Scotland
Services provided
25% Call Center Services35% Customer Service Outsourcing10% Back Office Outsourcing +4 services10% Corporate Training & Coaching10% Sales Outsourcing5% AI Development5% Other Application DevelopmentLarge Customer Service Outsourcing company Bill Gosling Outsourcing, is in Newmarket, Canada and Glasgow , Scotland. The team offers Customer Service Outsourcing and Call Center Services.
Read moreSee All Locations (4)Glasgow , Scotland
Anderston House 389 Argyle Street
Glasgow , Scotland G2 8LR251 - 300
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$1,000+< $25 / hr10 - 49Glasgow, Scotland
Services provided
60% Call Center Services40% Sales OutsourcingSee all 1 projectsThe Lead Generation Company is a telemarketing services provider specializing in outbound call center operations and lead generation. However, 100% of the reviews reflect negative feedback, highlighting their inefficacy, lack of professionalism, and failure to meet contractual obligations. Reviewers consistently report an absence of tangible results and unproductive communication practices.
Industry Experience
The Lead Generation Company has primarily worked within the IT Services sector, where feedback reveals significant shortcomings. Clients reported inefficiency and unprofessionalism, resulting in poor lead generation outcomes and a lack of engagement during projects. Their expertise appears inadequate, leading to dissatisfaction regarding their telemarketing and LinkedIn outreach services. Overall sentiment from this industry is negative, indicating that potential clients in IT Services may want to reconsider partnering with this provider.
Read All ReviewsSelect Industry to see insights
IT ServicesWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Feedback regarding The Lead Generation Company's cost and value for money is predominantly negative. Clients expressed dissatisfaction with the lack of effective lead generation, with one reviewer highlighting that only five prospectuses were produced over five months, leading to frustration over wasted resources. Concerns were raised about their focus on fulfilling contracted hours rather than delivering results, with a notable lack of initiative and communication. Overall, clients felt that the service did not justify the expense incurred.Was this helpful?
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$5,000+$300+ / hr2 - 9Bellshill, Scotland
Services provided
25% Call Center Services25% Market Research25% Sales Outsourcing +1 service25% Web DesignPure Pipeline is a Market Research company. The team offers Market Research and Web Design and is in Bellshill, Scotland.
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$1,000+< $25 / hr250 - 999Glasgow , Scotland
Services provided
100% Call Center Services1Call Direct is an answering service. The firm is based in Glasgow , Scotland and Motherwell, Scotland. Their team focuses on Call Center Services.
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UndisclosedUndisclosed50 - 249Glasgow, Scotland
Services provided
25% Call Center Services45% Customer Service Outsourcing10% Back Office Outsourcing +3 services10% Business Consulting5% Custom Software Development5% Mobile App DevelopmentGo-centric Limited is a Customer Service Outsourcing company in Glasgow, Scotland. Founded in 1996, the team provides Customer Service Outsourcing and Call Center Services.
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$10,000+Undisclosed50 - 249Glasgow, Scotland
Services provided
20% Call Center Services40% Customer Service Outsourcing30% Back Office Outsourcing +1 service10% Warehousing & DistributionTaskaler is a Customer Service Outsourcing company. They were founded in 2021, and their services include Customer Service Outsourcing and Back Office Outsourcing.
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$5,000+< $25 / hr50 - 249Port glasgow, Scotland
Services provided
60% Call Center Services20% Sales Outsourcing10% Back Office Outsourcing +2 services5% Customer Service Outsourcing5% TranslationRMACC Group, an answering service, is headquartered in Port glasgow, Scotland. Established in 2019, the team offers Call Center Services and Sales Outsourcing.
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UndisclosedUndisclosed1,000 - 9,999Edinburgh, Scotland
Services provided
70% Call Center Services30% Customer Service OutsourcingSee all 18 projectsAnswerForce is a Contact Center Services provider specializing in Customer Support and Call Handling. Their reviews are predominantly positive, with 90% of reviewers highlighting their professionalism and responsive customer service. Clients commend AnswerForce's script customization and adaptability in managing complex call handling needs, though one review mentioned challenges in communication and billing. Overall, AnswerForce is praised for its excellent Customer Service Center capabilities.
Reviews mention Helpful
Clients express high satisfaction with AnswerForce's services, emphasizing their responsiveness and customer-centric approach. One client noted the seamless integration and support provided during setup, which enhanced efficiency by 10%. They appreciated the proactive suggestions for improvements, highlighting the value delivered. Overall, the sentiment is overwhelmingly positive, with clients reporting that AnswerForce effectively addresses high call volumes and improves customer service without missing SLAs.-
Answering Services for IT Services Firm
5.0 Nov 16, 2020Set-up was incredibly simple and thorough. AnswerForce consultants were incredibly helpful in scripting and integration set-up. AnswerForce and our staff work seamlessly together.
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9 of 14 Call Center Services reviews are 5 stars$10,000 – $49,000 avg. project costRead 14 ReviewsCall Center Services PROJECT HIGHLIGHT
Answering Service for Oil & Gas Service Company
5.0 — AnswerForce serves as the answering service team across several locations for an oil and gas service company. The team handles incoming calls on a 24/7 basis. Read moreWas this helpful?
Industry Experience
AnswerForce has demonstrated expertise across diverse industries, including Energy & Natural Resources, Financial Services, Nonprofit, Consulting, Human Resources, IT Services, Construction, Education, Utilities, Retail, and Manufacturing. Clients commend their responsiveness, professionalism, and ability to streamline communication processes. Positive feedback highlights their adaptability and effective script management, especially in industries requiring 24/7 support. Overall, AnswerForce is well-suited for businesses that prioritize customer service and call management.
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Energy & natural resources Financial services Consulting Nonprofit Human Resources IT Services Construction Education Utilities Information technology Manufacturing Retail Business servicesWas this helpful?
See All Locations (2)Edinburgh, Scotland
11 Rutland Street
Edinburgh, Scotland EH1 2AB76 - 100
08000119020
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$1,000+< $25 / hr10 - 49Glasgow, Scotland
Services provided
25% Call Center Services25% Back Office Outsourcing25% HR Consulting +1 service25% Other IT Consulting and SIZinc Group LTD is a Back Office Outsourcing company. The Glasgow, Scotland-based company offers Back Office Outsourcing and Call Center Services.
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UndisclosedUndisclosed1,000 - 9,999Edinburgh, Scotland
Services provided
70% Call Center Services30% Sales OutsourcingSee all 31 projectsAnswerConnect is a Contact Center Services provider specializing in Inbound Call Center and Customer Support Services. Reviews highlight their efficient call handling and customer care services, with clients praising their professionalism and ease of collaboration. Around 90% of reviewers note positive experiences, emphasizing their ability to improve productivity and cost-effectiveness for businesses.
Reviews mention Professional
Clients consistently highlight AnswerConnect's professionalism, emphasizing their effective call handling and quick response times. One client noted, 'They are very professional and answer calls very effectively,' which underscores the company's commitment to quality service. Overall, the sentiment regarding professionalism is highly positive, with clients expressing satisfaction and no reported areas for improvement.-
Call Answering Service for Transportation Company
5.0 Nov 2, 2017The service provider's strengths include their quick response and professional nature. This aspect of their service is consistently highlighted as a key advantage, ensuring that client needs are addressed efficiently and effectively.
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17 of 31 Call Center Services reviews are 5 stars$50,000 – $199,999 avg. project costRead 31 ReviewsCall Center Services PROJECT HIGHLIGHT
Answering Service for Tech Company
5.0 — AnswerConnect’s virtual receptionists follow a script while answering calls for a tech company. Dealing directly with the client’s customers, they screen each call, quality leads, and book Read moreWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Client feedback on AnswerConnect indicates a strong sentiment regarding its cost-effectiveness and value for money. Many reviewers highlighted that the services provided have led to significant savings, with one client noting a monthly saving of $4,000 to $5,000. Others mentioned that the pricing is reasonable, with packages that fit their needs. Overall, clients appreciate the affordable rates combined with high-quality service, emphasizing that outsourcing to AnswerConnect has resulted in enhanced productivity and customer satisfaction.Was this helpful?
See All Locations (2)Edinburgh, Scotland
11 Rutland St
Edinburgh, Scotland EH1 2AB50 - 75
+44 800 802 1069
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$1,000+< $25 / hr10 - 49Dunbartonshire, Scotland
Services provided
100% Call Center ServicesVirtual VIP Ltd is a Dunbartonshire, Scotland-based call center. They specialize in Call Center Services.
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$10,000+$100 - $149 / hr50 - 249Glasgow, Scotland, Scotland
Services provided
20% Call Center Services20% Branding20% Digital Strategy +2 services20% Search Engine Optimization20% Web DesignMidsize branding agency 999 Design, is in Glasgow, Scotland, Scotland and London, England. Their services include Branding and Call Center Services.
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$1,000+< $25 / hr250 - 999Edinburgh , Scotland
Services provided
30% Call Center Services35% Back Office Outsourcing35% Finance & Accounting Outsourcing (FAO)See all 1 projectsSmartPA is a company specializing in Customer Support Services and Call Handling. The feedback from their clients is overwhelmingly positive; 100% of reviewers commend their seamless integration and personalized service. Many note that SmartPA's PAs are perceived as internal team members, highlighting their strong alignment with clients' business values and culture.
1 of 1 Call Center Services reviews are 5 stars$50,000 – $199,999 avg. project costRead 1 ReviewCall Center Services PROJECT HIGHLIGHT
BPO & Lead Generation for Franchise Consulting Firm
5.0 — SmartPA provides ongoing support and personal assistance services for a franchise consulting firm. They help answer calls, provide customer service, set appointments, manage a database, and do Read moreWas this helpful?
Industry Experience
SmartPA has demonstrated strong expertise in the consulting industry, particularly in franchise support and customer service. Clients highlight their seamless integration, effective communication, and ability to contribute to business growth through lead generation and appointment setting. Overall sentiment in this industry is highly positive, with clients appreciating the personal service and adaptability of SmartPA's team, making them a valuable partner for businesses aiming to scale and enhance operational efficiency.
Read All ReviewsSelect Industry to see insights
ConsultingWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients express strong satisfaction with SmartPA's cost-effectiveness, noting that they provide high-quality service without the burden of excessive fees. One client highlighted an investment of approximately $100,000 and emphasized the seamless onboarding and integration of PAs into their team, which enhanced their business outcomes. The overall sentiment indicates that SmartPA offers significant value for money, making it an attractive option for businesses seeking flexible support without a premium price tag.Was this helpful?
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$10,000+$150 - $199 / hr10 - 49Glasgow, Scotland
Services provided
20% Call Center Services20% Branding20% Digital Strategy +2 services20% Search Engine Optimization20% Web Design3x1 Public Relations, a branding agency, focus on Branding and Call Center Services. They were founded in 2001.
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$10,000+$150 - $199 / hrFreelancerGlasgow, Scotland
Services provided
20% Call Center Services20% Branding20% Digital Strategy +2 services20% Search Engine Optimization20% Web DesignAura PR (Scotland) Ltd is a branding firm. They focus on Branding and Call Center Services and were founded in 2008.
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$1,000+< $25 / hr2 - 9Glasgow, Scotland
Services provided
50% Call Center Services50% Back Office OutsourcingTime Assistant, a small Back Office Outsourcing and call center company, is in Glasgow, Scotland. The team offers Back Office Outsourcing and Call Center Services.
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UndisclosedUndisclosed2 - 9Kirkintilloch, Scotland
Services provided
20% Pay Per Click20% SMS Marketing20% Sales Outsourcing +2 services20% Search Engine Optimization20% Social Media MarketingLupo Interactive Ltd is a social media marketing firm. They were founded in 2021, and their services include Social Media Marketing and Search Engine Optimization.
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$1,000+< $25 / hr10 - 49Roslin, Scotland
Services provided
80% Call Center Services20% Customer Service OutsourcingConnect Communications Services Ltd is a call center. They are headquartered in Roslin, Scotland and have small team. Their services include Call Center Services and Customer Service Outsourcing.
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$1,000+< $25 / hr2 - 9Glasgow, Scotland
Services provided
33% Call Center Services67% Back Office OutsourcingBack Office Outsourcing company Clyde Offices was founded in 2012. The company provides Back Office Outsourcing and Call Center Services.
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$1,000+< $25 / hr50 - 249Edinburgh, Scotland
Services provided
70% Call Center Services20% Customer Service Outsourcing10% Back Office OutsourcingThe Answer Centre is an answering service. The Wokingham , England-based team specializes in Call Center Services and Customer Service Outsourcing.
Read moreSee All Locations (2)Edinburgh, Scotland
Hudson House, 8 Albany Street
Edinburgh, Scotland EH1 3QB21 - 30
0800 093 7333
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Undisclosed< $25 / hr10 - 49Edinburgh, Scotland
Services provided
50% Call Center Services50% Back Office OutsourcingClinic Answer is an answering service and Back Office Outsourcing company in Wokingham, England and Edinburgh, Scotland. Their services include Call Center Services and Back Office Outsourcing.
Read moreSee All Locations (2)Edinburgh, Scotland
Hudson House, 8 Albany Street
Edinburgh, Scotland EH1 3QB10 - 15
+44 800 804 6056
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$10,000+$150 - $199 / hr2 - 9Glasgow, Scotland
Services provided
20% Call Center Services20% Branding20% Digital Strategy +2 services20% Search Engine Optimization20% Web DesignFreight Design is a branding agency. Their small team is based in Glasgow, Scotland. Their services include Branding and Call Center Services.
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$10,000+$150 - $199 / hr2 - 9Cambuslang, Scotland
Services provided
20% Call Center Services20% Branding20% Digital Strategy +2 services20% Search Engine Optimization20% Web DesignDezign fanatics is a branding company. They are based in Cambuslang, Scotland and have small team. Their services include Branding and Call Center Services.
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$10,000+$150 - $199 / hr2 - 9East Kilbride, Scotland
Services provided
10% Call Center Services20% Advertising20% E-Commerce Development +4 services20% Search Engine Optimization10% Back Office Outsourcing10% Customer Service Outsourcing10% Sales OutsourcingMotivation Marketing is an Advertising company. They were established in 1991 and specialize in Advertising and E-Commerce Development.
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UndisclosedUndisclosed10 - 49Edinburgh , Scotland
Services provided
60% Call Center Services40% Commercial Brokerage ServicesHudson House is a call center service. Their small team is in Edinburgh , Scotland. Their team focuses on Call Center Services and Commercial Brokerage Services.
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$10,000+$150 - $199 / hr1,000 - 9,999Edinburgh, Scotland, Scotland
Services provided
20% Call Center Services20% Branding20% Digital Strategy +2 services20% Search Engine Optimization20% Web DesignDunnhumby is a branding firm. Based in London, England and Edinburgh, Scotland, Scotland, the agency provides Branding and Call Center Services.
Read moreSee All Locations (2)Edinburgh, Scotland, Scotland
Tesco Bank 2 South Gyle Cresent
Edinburgh, Scotland, Scotland EH12 9FQ1
+44.20.8832.9222
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UndisclosedUndisclosed2 - 9Glasgow, Scotland
Services provided
15% Branding15% Web Development10% Compliance Consulting +6 services10% Email Marketing10% Graphic Design10% Pay Per Click10% Sales Outsourcing10% Search Engine Optimization10% Social Media MarketingGraeme Gorrie Marketing Consultancy is a branding agency. Their small team is based in Glasgow, Scotland. Their team focuses on Branding and Web Development.
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UndisclosedUndisclosed2 - 9Edinburgh, Scotland
Services provided
25% Business Consulting25% Content Marketing25% Marketing Strategy +1 service25% Sales OutsourcingAlpha P Tech Ltd is a Marketing Strategy company based in Edinburgh, Scotland. They provide Marketing Strategy and Content Marketing and were launched in 2018.
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$1,000+< $25 / hr2 - 9Dunfermline, Scotland
Services provided
35% Call Center Services65% Back Office OutsourcingJH Virtual Assistant is a Back Office Outsourcing company. They are headquartered in Dunfermline, Scotland. Their team focuses on Back Office Outsourcing and Call Center Services.
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UndisclosedUndisclosed10 - 49South Queensferry, Scotland
Services provided
25% Call Center Services25% Business Consulting25% Cloud Consulting & SI +2 services15% Unified Communications Consulting & SI10% IT Managed ServicesDifference Corporation is a cloud consulting & SI company. Established in 2002, the company is in South Queensferry, Scotland. Their services include cloud consulting & SI and Business Consulting.
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$10,000+$150 - $199 / hr10 - 49Edinburgh, Scotland
Services provided
20% Call Center Services20% Branding20% Digital Strategy +2 services20% Search Engine Optimization20% Web DesignLEWIS Creative Consultants is a small branding firm established in 1973. Their team offers Branding and Call Center Services.
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$10,000+$150 - $199 / hr50 - 249Edinburgh, Scotland
Services provided
20% Call Center Services20% Branding20% Digital Strategy +2 services20% Search Engine Optimization20% Web DesignIndicia, a branding company, was founded in 2000. The team offers Branding and Call Center Services and is located in Bristol, England and London, England.
Read moreSee All Locations (3)Edinburgh, Scotland
15 Links Place
Edinburgh, Scotland EH6 7EZ2 - 5
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$10,000+$150 - $199 / hr2 - 9Edinburgh, Scotland, Scotland
Services provided
20% Call Center Services20% Branding20% Digital Strategy +2 services20% Search Engine Optimization20% Web DesignBased in Edinburgh, Scotland, Scotland, 60 Watt Edinburgh Ltd is a small branding agency. The team offers Branding and Call Center Services.
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$10,000+$150 - $199 / hr2 - 9Edinburgh, Scotland
Services provided
20% Call Center Services20% Branding20% Digital Strategy +2 services20% Search Engine Optimization20% Web DesignIn Edinburgh, Scotland, Nevis Design is a branding company. Their services include Branding and Call Center Services.
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$10,000+$150 - $199 / hr10 - 49Dundee, Scotland, Scotland
Services provided
20% Call Center Services20% Branding20% Digital Strategy +2 services20% Search Engine Optimization20% Web DesignAvian Studio is a branding firm. They are located in Dundee, Scotland, Scotland and have small team. Their team offers Branding and Call Center Services.
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UndisclosedUndisclosed2 - 9Dundee, Scotland
Services provided
15% Branding15% E-Commerce Development15% Mobile App Development +4 services15% Search Engine Optimization15% Web Design15% Web Development10% Sales OutsourcingOssian Media® is a branding agency. They specialize in Branding and Search Engine Optimization and were founded in 2011. The agency is based in Dundee, Scotland.
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UndisclosedUndisclosed10 - 49Kirkcaldy , Scotland
Services provided
90% Call Center Services10% Customer Service OutsourcingConnect First is a call center. Their small team is in Kirkcaldy , Scotland. Their team offers Call Center Services and Customer Service Outsourcing.
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UndisclosedUndisclosed2 - 9Edinburgh , Scotland
Services provided
100% Call Center ServicesEstablished in 2012, Nexus Business Space, a small call center, is in Edinburgh , Scotland. Their team offers Call Center Services.
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$10,000+$150 - $199 / hr2 - 9Eskbank, Edinburgh, Scotland
Services provided
30% Call Center Services40% E-Commerce Development30% Content MarketingGo360 is an e-commerce development firm based in Eskbank, Edinburgh, Scotland and Peterculter Aberdeen, Scotland. Their services include E-Commerce Development and Call Center Services.
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$10,000+$150 - $199 / hr2 - 9Clydebank, Scotland
Services provided
20% Call Center Services20% Branding20% Digital Strategy +2 services20% Search Engine Optimization20% Web DesignRepublik One Limited is a small branding company headquartered in Clydebank, Scotland. Their services include Branding and Call Center Services.
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List of the Top Glasgow Call Center Companies & Voice Services
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$10,000+< $25 / hr1,000 - 9,999Newmarket, Canada
Ability to deliver
5.7/40.00/20 Reviews0/10 Clients & Experience5.7/10 Market PresenceService focus
25% Call Center Services10% Sales Outsourcing65% Other -
$1,000+< $25 / hr10 - 49Glasgow, Scotland
Ability to deliver
1.8/40.01.8/20 Reviews0/10 Clients & Experience0/10 Market PresenceService focus
60% Call Center Services40% Sales Outsourcing -
$5,000+$300+ / hr2 - 9Bellshill, Scotland
Ability to deliver
4/40.00/20 Reviews0/10 Clients & Experience4/10 Market PresenceService focus
25% Call Center Services25% Sales Outsourcing50% Other -
$1,000+< $25 / hr250 - 999Glasgow , Scotland
Ability to deliver
0/40.00/20 Reviews0/10 Clients & Experience0/10 Market PresenceService focus
100% Call Center Services -
UndisclosedUndisclosed50 - 249Glasgow, Scotland
Ability to deliver
4.9/40.00/20 Reviews0/10 Clients & Experience4.9/10 Market PresenceService focus
25% Call Center Services75% Other -
$10,000+Undisclosed50 - 249Glasgow, Scotland
Ability to deliver
4.6/40.00/20 Reviews0/10 Clients & Experience4.6/10 Market PresenceService focus
20% Call Center Services80% Other -
$5,000+< $25 / hr50 - 249Port glasgow, Scotland
Ability to deliver
5.5/40.00/20 Reviews1.5/10 Clients & Experience4/10 Market PresenceService focus
60% Call Center Services20% Sales Outsourcing20% Other -
UndisclosedUndisclosed1,000 - 9,999Portland, OR
Ability to deliver
31.2/40.014.6/20 Reviews8.3/10 Clients & Experience8.4/10 Market PresenceService focus
70% Call Center Services30% Other -
$1,000+< $25 / hr10 - 49Glasgow, Scotland
Ability to deliver
0/40.00/20 Reviews0/10 Clients & Experience0/10 Market PresenceService focus
25% Call Center Services75% Other -
UndisclosedUndisclosed1,000 - 9,999Portland, OR
Ability to deliver
24.5/40.015/20 Reviews1/10 Clients & Experience8.4/10 Market PresenceService focus
70% Call Center Services30% Sales Outsourcing -
$1,000+< $25 / hr10 - 49Dunbartonshire, Scotland
Ability to deliver
0/40.00/20 Reviews0/10 Clients & Experience0/10 Market PresenceService focus
100% Call Center Services -
$10,000+$100 - $149 / hr50 - 249Glasgow, Scotland, Scotland
Ability to deliver
0/40.00/20 Reviews0/10 Clients & Experience0/10 Market PresenceService focus
20% Call Center Services80% Other -
$1,000+< $25 / hr250 - 999Edinburgh , Scotland
Ability to deliver
24.1/40.016.2/20 Reviews7.9/10 Clients & Experience0/10 Market PresenceService focus
30% Call Center Services70% Other -
$10,000+$150 - $199 / hr10 - 49Glasgow, Scotland
Ability to deliver
0/40.00/20 Reviews0/10 Clients & Experience0/10 Market PresenceService focus
20% Call Center Services80% Other -
$10,000+$150 - $199 / hrFreelancerGlasgow, Scotland
Ability to deliver
5.5/40.00/20 Reviews0/10 Clients & Experience5.5/10 Market PresenceService focus
20% Call Center Services80% Other
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