Top BPO Companies in Baltimore
218 Companies
List of the Top Baltimore BPO Services
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Featured
What are Featured Providers?
$1,000+< $25 / hr1,000 - 9,999Serves Baltimore, MDServices provided
25% Back Office Outsourcing20% Employer of Record (EOR) Services15% Customer Service Outsourcing +4 services10% Call Center Services10% HR Outsourcing10% Recruitment Process Outsourcing10% Sales OutsourcingSee all 44 projectsUnity Communications is a professional outsourcing company specializing in customer service, billing management, and data processing across various industries. The company is praised for its reliability, responsiveness, and ability to align with client company values. Notable strengths include high communication standards, cultural fit, and value for cost. Around 95% of reviews highlight their effective project management and adaptability, while 10% suggest improvements in specific areas such as agent evaluation and leadership transitions.
Reviews mention Puts the customer first
Clients consistently commend Unity Communications for prioritizing customer needs and providing exceptional support. One client noted their ability to treat the business as their own, showcasing a culture of kindness and dedication. Another highlighted their responsiveness and commitment, stating they go above and beyond, resulting in smoother operations and reduced errors. Overall, the sentiment reflects a strong appreciation for Unity's customer-first approach, with clients expressing satisfaction and trust in their capabilities.-
Staff Augmentation for E-Commerce Business
5.0 Nov 11, 2021Simply put, the ability to go above and beyond all of my expectations and treat and care for our business as it belonged to them. The culture at Unity demonstrates a great deal of kindness, honesty, hard work and determination to go above and beyond in every case imaginable.
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1 of 1 reviews is 5 starsUnknown avg. project costRead 1 Recent ReviewReviewed 1 time in the past 6 months
Recent reviews for Unity Communications highlight their effective support in revenue cycle management, with clients noting their organization, communication, and respectful team culture. One client emphasized the seamless handling of collections and timely call management, contributing to sustained client satisfaction. Despite initial attendance issues, Unity Communications swiftly implemented solutions, achieving a notable 99.59% attendance rate. Overall, the sentiment reflects a strong partnership characterized by reliability and a commitment to client needs.Was this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients consistently highlight Unity Communications' competitive pricing and excellent value for money. For instance, one client noted that their pricing fit their budget while also providing great service quality, stating, "Unity Communications offers good value for the cost." Another client emphasized that the services delivered were "much better" than local alternatives, attributing significant effectiveness and efficiency to their work. Overall, the feedback reflects a strong sentiment of satisfaction regarding cost-effectiveness and service quality.Was this helpful?
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$1,000+< $25 / hr1,000 - 9,999Serves Baltimore, MDServices provided
25% Customer Service Outsourcing20% Call Center Services15% Back Office Outsourcing +4 services10% Content Moderation Services10% Data Annotation Services10% Finance & Accounting Outsourcing (FAO)10% Sales OutsourcingSee all 28 projectsHugo Inc. | Top CX Provider is an outsourcing company specializing in customer experience (CX) and support services. The company consistently receives high praise for its effective project management and adaptability, with 100% of reviewers noting the team's ability to seamlessly integrate into existing operations. Approximately 70% of the feedback highlights the company's impressive cultural fit and commitment to quality, with measurable outcomes like increased efficiency and customer satisfaction.
Reviews mention Innovative
Clients consistently praised Hugo for their innovative approach to digital marketing and customer support. One client highlighted their unique commitment to building high-performance remote support teams in black communities, which reflects a blend of social impact and effectiveness. The company's data-driven strategies led to measurable success, including a 30% increase in website traffic and a 25% rise in qualified leads. Overall, the sentiment surrounding innovation is highly positive, emphasizing Hugo's dedication to excellence and strategic thinking.-
Digital Marketing, SMM & SEO for Software Solutions Company
5.0 Dec 8, 2023What stood out most about Hugo was their unique commitment to building high-performance remote client support teams in black communities, fostering a more nuanced and less biased approach to customer support, marketplace operations, and content moderation. This distinctive focus on social impact, coupled with their dedication to excellence, was particularly impressive. Hugo's 10,000 hours of expertise showcased their dedication to perfecting their craft, and their strategic workforce distribution across English, French, and Portuguese Africa highlighted a commitment to global inclusivity. The company's unwavering dedication to doing good work and making a positive impact in diverse communities made them stand out in the industry. Their holistic approach, combining business goals with a commitment to social responsibility, showcased a unique blend of innovation, purpose, and effectiveness that set Hugo apart from other companies in the field.
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Industry Experience
Hugo Inc. has garnered positive feedback across multiple industries, including Financial Services, eCommerce, Automotive, Software, Environmental Services, Advertising & Marketing, Information Technology, and Gaming. Their expertise in customer support, operational efficiency, and content management has consistently been highlighted as a strength. Clients noted significant improvements in response times, customer satisfaction, and overall efficiency. Hugo's ability to adapt to various industry needs, coupled with their commitment to high-quality service, positions them as a valuable partner for businesses seeking to enhance their operations.
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Financial services eCommerce Automotive Food & Beverages Software Information technology Environmental Services Advertising & marketing Gaming MediaWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients consistently commend the company for its exceptional value for money, highlighting that Hugo offers high-quality services at competitive rates. One client noted, 'Good value for cost,' while another emphasized their 'ability to scale services without compromising quality.' Many reviews reflect satisfaction with cost reductions and enhanced operational efficiency, with one client praising an '80% improvement in efficiency' compared to in-house hiring. Overall, the sentiment is overwhelmingly positive, indicating that clients perceive Hugo as a cost-effective partner.Was this helpful?
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$1,000+< $25 / hr1,000 - 9,999Serves Baltimore, MDServices provided
45% Back Office Outsourcing15% Finance & Accounting Outsourcing (FAO)10% Call Center Services +3 services10% Customer Service Outsourcing10% HR Consulting10% Sales OutsourcingSee all 176 projectsRemote CoWorker is a virtual assistance service provider known for its comprehensive administrative support, project management, and marketing solutions. Across various industries, client feedback is overwhelmingly positive, with over 95% praising the team's responsiveness, efficiency, and ability to learn quickly. Many reviewers highlight the company’s exceptional project management skills, professionalism, and the significant improvement in productivity and time management they experienced.
Reviews mention Personable
Clients consistently highlight Remote CoWorker's personable approach, emphasizing their responsiveness and genuine interest in client needs. One client noted that the sales representative was 'fantastic' and made them feel valued, while another praised their ability to combine efficiency with a personalized touch. Overall, the sentiment reflects a strong appreciation for the team's approachability and customer service, reinforcing their reputation as a supportive partner in achieving business goals.-
Virtual Assistance for Financial Advisory & Consulting Firm
5.0 Sep 29, 2024What stood out most about this company was their ability to seamlessly combine efficiency with adaptability, delivering exceptional results while maintaining a personalized approach.
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VA Services for Damage Claims Firm
5.0 Dec 17, 2020The VAs are competent, easy to talk with and are willing to be trained. They have good personalities. The company also gives support if you tell them what you need.
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Legal Assistance Outsourcing for Law Firm
5.0 Jun 23, 2025Remote CoWorker has been unbelievably responsive in terms of customer service and making me feel like a valued customer. We communicate via email and Zoom. Remote CoWorker is very personable in an age when it's hard to talk to people.
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14 of 14 reviews are 5 starsLess than $10,000 avg. project costRead 14 Recent ReviewsReviewed 14 times in the past 6 months
Recent reviews of Remote CoWorker highlight exceptional performance in administrative support across various sectors. Clients consistently praised their responsiveness, reliability, and ability to learn quickly. Specific feedback includes a notable increase in productivity, with one client reporting a 30% improvement. Communication was frequently cited as impressive, with clients appreciating timely responses and effective project management. Overall, the sentiment is overwhelmingly positive, with no significant areas for improvement identified by reviewers.Was this helpful?
Industry Experience
Remote CoWorker has received positive feedback across various industries, demonstrating notable strengths in sectors such as automotive, real estate, healthcare, and legal services. Clients commend their prompt communication, effective project management, and ability to match skilled virtual assistants to specific needs. The overall sentiment reflects satisfaction with productivity improvements, administrative support, and lead generation efforts. Potential clients in these sectors can expect a commitment to quality service, responsiveness, and operational efficiency from Remote CoWorker.
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Business services Medical Plumbing Consulting Contracting HVAC Transportation Manufacturing Other industries Hospitality & leisure Nonprofit Insurance Restaurants Education Arts, entertainment & music eCommerce Financial services Construction Beauty & Cosmetics Retail Software Information technology IT Services Food & Beverage Consumer products & services Consumer Products Food & Beverages Other Industry Wellness & Fitness Environmental Services Design Automotive Media Healthcare Sports Publishing Advertising & marketing Energy & natural resources Legal Real estateWas this helpful?
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$1,000+< $25 / hr50 - 249Serves Baltimore, MDServices provided
20% Back Office Outsourcing15% Customer Service Outsourcing15% Data Annotation Services +5 services15% Document Digitization & Management10% Call Center Services10% Content Moderation Services10% Litigation Support Services5% TranscriptionSee all 18 projectsTECHSPEED INC is a data solutions company specializing in data entry, content management, and business process outsourcing. The company is praised for its professionalism and adaptability, with 100% of clients highlighting their responsiveness and 90% appreciating their ability to deliver on time. Clients commend their excellent project management and flexibility, noting a strong customer-first mindset. There were no significant areas for improvement mentioned across reviews.
3 of 3 reviews are 5 starsUnknown avg. project costRead 3 Recent ReviewsReviewed 3 times in the past 6 months
In the past six months, TECHSPEED INC has received positive feedback for their professionalism, timely delivery, and effective communication. Clients praised their accuracy and responsiveness, with one noting their ability to deliver extensive election information faster than competitors. Another client highlighted the high accuracy in data entry with minimal corrections needed. Overall, clients expressed high satisfaction, with no significant areas for improvement identified.Was this helpful?
Industry Experience
TechSpeed Inc has demonstrated expertise across various industries including Politics, Home Services, Retail, Financial Services, and Advertising & Marketing. Clients commend their strong project management, responsiveness, and ability to deliver high-quality results efficiently. Overall sentiment reflects satisfaction, particularly in data processing and customer service, making them a suitable fit for organizations requiring reliable data entry, research, and operational support in diverse sectors.
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Software Other Industry Business services Consulting IT Services Nonprofit Real estate Financial services Retail Healthcare Home Services Politics Advertising & marketingWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients consistently highlight TECHSPEED INC's competitive pricing and exceptional value for money. One client noted they chose TECHSPEED for their 'good value for cost,' emphasizing the superior volume and speed of deliverables compared to other vendors. Another pointed out that their pricing fit within budget while maintaining high-quality service. Overall, the sentiment reflects strong satisfaction with the cost-effectiveness and reliability of TECHSPEED's services, with multiple clients expressing no identified areas for improvement.Was this helpful?
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UndisclosedUndisclosed10 - 49Baltimore, MD
Services provided
15% Business Consulting10% Branding10% Call Center Services +8 services10% Corporate Training & Coaching10% Document Digitization & Management10% Event Management10% Event Marketing10% HR Consulting5% Marketing Strategy5% Video Production5% Web DesignThe Nolan Group, LLC. Is a Business Consulting company. The team is located in Baltimore, Maryland, and their services include Business Consulting and Branding.
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UndisclosedUndisclosed10 - 49Baltimore, MD
Services provided
40% IT Managed Services20% BI & Big Data Consulting & SI20% Document Digitization & Management +1 service20% Logistics & Supply Chain ConsultingIn Baltimore, Maryland, Electronics Value Recovery is an IT managed services company. The team offers IT managed services and BI & big data consulting & SI.
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Featured
What are Featured Providers?
$1,000+< $25 / hr250 - 999Serves Baltimore, MDServices provided
40% Back Office Outsourcing30% Call Center Services30% Customer Service OutsourcingSee all 11 projectsHelpSquad is a customer service outsourcing company specializing in live chat support, call center augmentation, and virtual assistance across various industries. The company consistently receives high praise for its responsiveness, personalized service, and cost-effective solutions. Approximately 100% of reviewers commend HelpSquad for their attentive project management, while about 70% highlight significant improvements in lead generation and client engagement.
Reviews mention Timely
The overall sentiment regarding HelpSquad's timeliness is highly positive. Clients consistently noted that tasks were completed on time, with one client stating, "Tasks are completed on time and any issues resolved quickly." Another client emphasized their "timely and professional" handling of inquiries. Additionally, project management was described as satisfactory, with all deadlines met and communication being prompt. This reflects HelpSquad's commitment to responsive and timely service delivery.-
Customer Service Outsourcing for Medical Company
5.0 Aug 1, 2024HelpSquad is very timely and great to work with. I highly recommend them. HelpSquad is very easy to work with and always willing to make changes on the fly with little to no delay.
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Virtual Agent Dev for Omnichannel Support Solutions Co
5.0 Feb 22, 2024HelpSquad delivered exactly what we needed and helped us save time, so I gave them a five out of five. Everything was satisfactory with HelpSquad's project management in terms of delivering on time and within budget.
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Call Center Services for Software Company
5.0 Feb 14, 2024Attentiveness and timeliness was on point.
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Call Center Services for Moving & Storage Company
5.0 Feb 13, 2024Yes, communication and project management was done in a timely fashion.
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Call Center Services for Property Management Company
5.0 Dec 10, 2025Tasks are completed on time and any issues resolved quickly. Team takes feedback with urgency and care.
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Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients consistently highlight HelpSquad's affordability and value for money, noting that their pricing fits within budgets while delivering significant results. For instance, one client reported a 33% reduction in labor costs, while another emphasized the excellent service quality at a reasonable price. Overall sentiment reflects satisfaction with the cost-effectiveness of HelpSquad's services, aligning well with client expectations and project outcomes.Was this helpful?
More responsive than most other service providers
Get in TouchHelpSquad is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.Was this helpful?
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$10,000+< $25 / hr250 - 999Serves Baltimore, MDServices provided
40% Customer Service Outsourcing30% Back Office Outsourcing20% Call Center Services +1 service10% Finance & Accounting Outsourcing (FAO)See all 52 projectsBig Outsource is a professional virtual assistance service provider specializing in administrative support, customer service, and content management tasks. Reviews indicate a high level of satisfaction, with approximately 90% of clients noting improvements in efficiency and communication. Clients appreciate their proactive project management and seamless integration into existing workflows, though some desire more proactive tool suggestions and flexible support hours.
Reviews mention Communicative
The feedback regarding Big Outsource's communicative nature is overwhelmingly positive. Clients consistently highlight their timely responses and proactive communication. For instance, one client noted, "Always on time, very communicative," while another emphasized, "Their level of communication has been exceptional." Additionally, clients appreciated the team's ability to adapt quickly and manage tasks independently, reinforcing the sentiment that Big Outsource excels in maintaining clear and effective communication throughout their projects.-
Customer Support for Telecommunications Company
5.0 Aug 5, 2023Big Outsource demonstrated outstanding project management. Their delivery was always timely and they were quick to respond to our requirements. Their proactive communication and transparency are particularly appreciated.
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Data Entry for E-Commerce Company
5.0 Jul 26, 2023Our experience with Big Outsource has been remarkably positive. They ensured that any minor hurdles were promptly addressed, and our collaboration took off smoothly from there. The team's consistent updates and clear communication were appreciated and contributed to a seamless workflow.
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Call Center Support for Health Consultation Firm
5.0 Jul 19, 2023Their responsive leadership team have been instrumental in our success. The level of communication has been exceptional. Big Outsource's team is proactive in keeping us informed about any changes, updates, or issues relating to their team.
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Customer Support Services for Petrochemical Company
5.0 Jul 13, 2023Big Outsource demonstrated exceptional project management throughout our partnership. Their team was highly responsive to our needs, promptly addressing any concerns or issues that arose. Their proactive approach to communication and collaboration ensured that our customer service operations ran smoothly and efficiently.
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Customer Service Outsourcing for EdTech Company
5.0 May 20, 2025BigOutsource has been a tremendous partner. They are extremely communicative, responsive, their culture is in great alignment with ours, and their staff who work directly with our team supporting our customers are extremely professional, super kind, and feel like a direct extension of our internal team because everyone gets on so well.
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Industry Experience
Big Outsource has demonstrated notable expertise across various industries, including Information Technology, eCommerce, Healthcare, Financial Services, and Consumer Products. Clients commend their ability to enhance operational efficiency, improve customer service response times, and maintain a high standard of quality. Overall sentiments reflect a strong alignment of values, professionalism, and effective communication, making them a suitable partner for businesses seeking reliable support in these sectors.
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Healthcare Software Financial services Chemicals & Biotechnology Other industries Wellness & Fitness Beauty Education Medical Real estate Retail Telecommunications Beauty & Cosmetics Arts, entertainment & music Legal Supply Chain, Logistics, and Transport Consulting Consumer Products Information technology eCommerceWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients frequently commend Big Outsource for their competitive pricing and exceptional value for money. Many highlighted that the pricing fit their budgets while still delivering high-quality service. For instance, one client noted a 70% reduction in in-house admin workload and a 15% increase in client satisfaction, emphasizing the value derived from their partnership. Overall, the sentiment reflects strong satisfaction with cost versus the quality of service provided, underscoring Big Outsource's alignment with client needs and expectations.Was this helpful?
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$100,000+Undisclosed10,000+Serves Baltimore, MDServices provided
50% Customer Service Outsourcing20% Sales Outsourcing10% Business Consulting +2 services10% Call Center Services10% Content Moderation ServicesSee all 12 projectsTDCX is a business process outsourcing company specializing in customer service, technical support, and risk assessment across diverse industries, primarily in the APAC region. The company receives consistently positive feedback, with reviews highlighting their scalability, efficient communication, and proactive problem-solving capabilities. Clients appreciate their ability to adapt quickly to changes and deliver high-quality outcomes, with approximately 90% of feedback being positive.
Reviews mention Reliable
Clients have consistently described TDCX as a highly reliable partner, citing their agility, excellent communication skills, and commitment to delivering quality results. One client noted their team as 'highly calibrated and reliable experts,' emphasizing the positive impact on their complex projects. Additionally, TDCX has been praised for their responsiveness and willingness to go the extra mile, ensuring that tasks are completed effectively and efficiently, which reinforces their reputation for reliability.-
BPO Services for Tech Company
5.0 May 25, 2022This team are highly calibrated and reliable experts, we have benefitted greatly from all of their CI suggestions. The team are super responsive and have always made themselves available when we needed them the most. Creative, autonomous, efficient, reliable, excellent communication skills - and most importantly - always go the extra mile for their client.
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Industry Experience
TDCX demonstrates strong capabilities across various industries, including Hospitality & Leisure, Social Networking, Financial Services, Food & Beverages, Software, Consumer Products, Retail, and IT Services. Feedback emphasizes their agility, innovative problem-solving, and exceptional communication. Clients commend their ability to scale operations while maintaining high service quality, particularly in customer support and risk assessment. Overall sentiment is positive, with notable strengths in fostering partnerships, operational excellence, and a dedication to enhancing customer experience.
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Hospitality & leisure Social Networking Financial services Food & Beverages Software Consumer Products Retail IT ServicesWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients have expressed a generally positive sentiment regarding TDCX's cost and value for money. Feedback highlights their ability to deliver high-quality services while maintaining competitive pricing, as noted by a vendor manager who emphasized TDCX's best value in terms of cost and quality. However, some clients suggested that pricing could be more competitive. Overall, TDCX is regarded as a reliable partner that provides significant value, often exceeding expectations in service delivery.Was this helpful?
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UndisclosedUndisclosed10 - 49Baltimore, MD
Services provided
40% IT Managed Services20% Document Digitization & Management20% Logistics & Supply Chain Consulting +2 services10% Compliance Consulting10% Waste ManagementSmall IT managed services company BPAI LLC, is located in Baltimore, Maryland. Their services include IT managed services and Logistics & Supply Chain Consulting.
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UndisclosedUndisclosed250 - 999Gaithersburg, MD
Services provided
20% Back Office Outsourcing20% Customer Service Outsourcing20% IT Managed Services +2 services20% Mobile App Development20% Product DesignUnityPay is a Product Design company launched in 2006. Based in Gaithersburg, Maryland and Gaithersburg, Maryland, the team provides Product Design and IT managed services.
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UndisclosedUndisclosed10 - 49Baldwin, MD
Services provided
65% Business Consulting35% Customer Service OutsourcingPro Pool Fence is a small Baldwin, Maryland-based Business Consulting company. Their services include Business Consulting and Customer Service Outsourcing.
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$1,000+Undisclosed10 - 49Falls Church, VA
Services provided
70% Finance & Accounting Outsourcing (FAO)20% Back Office Outsourcing10% Call Center ServicesSee all 4 projectsBay Business Group is a professional back-office service provider specializing in accounting and administrative support. Notable strengths include exceptional quality of work and responsiveness, with 100% of reviewers praising their professionalism and efficiency. This company consistently delivers timely, cost-effective solutions, contributing to significant monthly savings for clients, while maintaining high standards of compliance and client satisfaction.
1 of 1 reviews is 5 starsUnknown avg. project costRead 1 Recent ReviewReviewed 1 time in the past 6 months
In the last six months, clients have praised Bay Business Group for their professionalism and responsiveness. One client highlighted their impressive turnaround, stating they successfully balanced books and achieved DCAA compliance within a month, showcasing effective project management. The firm was selected for their high ratings and value for cost. Overall sentiment reflects strong satisfaction, with clients noting timely deliverables and a seamless communication process, leaving little room for improvement.Was this helpful?
Industry Experience
The provider has demonstrated strong expertise in the Media, Information Technology, and Business Services industries. Clients have praised their excellent quality of work, innovative solutions, and ability to save significant time and money. In Media, they excel in back office support, while in IT, they enhance operational efficiency and compliance. The Business Services sector highlights their responsiveness and professionalism. Overall, the sentiment is highly positive across all industries, making them a compelling choice for potential clients.
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Media Business services Information technologyWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients consistently report that the company offers excellent value for money, with significant monthly savings. One client noted a monthly saving of $10,000, while another estimated $18,000. Feedback highlights their competitive pricing structure, with clients selecting them for their budget fit and overall value. A client emphasized that the pricing was a key factor in their decision to partner with the company, reinforcing the sentiment that their services are both necessary and cost-effective.Was this helpful?
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$1,000+$200 - $300 / hrFreelancerWashington, DC
Services provided
65% Sales Outsourcing25% Corporate Training & Coaching10% Business ConsultingSee all 3 projectsSalesByTomorrow is a sales consulting and coaching company specializing in optimizing sales processes and increasing conversion rates. Reviews highlight a 100% positive feedback rate, with clients praising their in-depth knowledge and tailored training programs. Notably, 100% of reviewers appreciated their alignment with company values and culture fit. SalesByTomorrow's efficient project management and genuine commitment to adding value are frequently commended.
Reviews mention Knowledgeable
Clients have consistently praised SalesByTomorrow for their extensive knowledge and expertise in B2B sales. One client highlighted the company's ability to conduct a thorough needs assessment and deliver a tailored training program that significantly improved their sales process. The feedback indicates a strong sentiment of confidence in SalesByTomorrow's capabilities, with clients noting their in-depth understanding of sales strategies and effective communication throughout the project.-
Sales Training & Consulting for E-Commerce Business
5.0 Oct 6, 2023I'm impressed with their in-depth knowledge and experience in B2B sales + the ability to jump in & improve any sales process.
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Industry Experience
SalesByTomorrow has demonstrated expertise primarily in the Advertising & Marketing sector, with a focus on enhancing sales processes for B2B SaaS and e-commerce businesses. Client feedback highlights their strengths in improving closing rates, optimizing sales strategies, and delivering tailored training programs. Overall sentiment is highly positive, emphasizing the provider's genuine commitment to client success, effective communication, and valuable insights, making them a strong fit for companies seeking to elevate their sales performance.
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Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients frequently commend SalesByTomorrow for their cost-effectiveness and significant value for money. One client noted, 'Good value for cost,' while another emphasized that they 'could definitely charge more if they’re gonna continue adding value like this.' Overall, the sentiment reflects strong satisfaction with the pricing relative to the outcomes achieved, including increased revenue and improved sales processes.Was this helpful?
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UndisclosedUndisclosed2 - 9Arbutus, MD
Services provided
20% Accounting20% Corporate Training & Coaching20% Marketing Strategy +3 services20% Sales Outsourcing10% Event Marketing10% HR ConsultingAtlas Business Consulting, LLC is an Arbutus, Maryland-based Marketing Strategy company. They focus on Marketing Strategy and Corporate Training & Coaching and were established in 2022.
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UndisclosedUndisclosed250 - 999Washington, DC
Services provided
25% Back Office Outsourcing25% Custom Software Development25% Customer Service Outsourcing +1 service25% CybersecurityEnlightened, Inc. Is a custom software development firm headquartered in Washington, District of Columbia. Founded in 1999, the team provides Custom Software Development and Back Office Outsourcing.
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UndisclosedUndisclosed10 - 49Silver Spring, MD
Services provided
30% Back Office Outsourcing30% Business Consulting25% Sales Outsourcing +1 service15% Commercial Property ManagementLogan Locksmith Shop is a Business Consulting company. Established in 1989, the company specializes in Business Consulting and Back Office Outsourcing.
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UndisclosedUndisclosed10 - 49Washington, DC
Services provided
30% Back Office Outsourcing30% Business Consulting25% Sales Outsourcing +1 service15% Commercial Property ManagementSuper Locksmith Services, a Business Consulting company, is located in Washington, District of Columbia. The team specializes in Business Consulting and Back Office Outsourcing.
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UndisclosedUndisclosed10 - 49Gaithersburg, MD
Services provided
30% Back Office Outsourcing30% Business Consulting25% Sales Outsourcing +1 service15% Commercial Property ManagementLocksmith & Key Store, a Business Consulting company, was established in 1982. The firm offers Business Consulting and Back Office Outsourcing.
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UndisclosedUndisclosedFreelancerAnnapolis, MD
Services provided
80% Customer Service Outsourcing10% Advertising10% HR ConsultingUsa plumbing pro is a Customer Service Outsourcing company. Based in Annapolis, Maryland, the company was launched in 2022. Their team provides Customer Service Outsourcing and Advertising.
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UndisclosedUndisclosed2 - 9Baltimore, MD
Services provided
50% IT Managed Services15% Call Center Services15% Cybersecurity +2 services10% BI & Big Data Consulting & SI10% Cloud Consulting & SIIron Flame Technologies, Inc. Is an IT managed services company. Founded in 2004, the firm is located in Baltimore, Maryland. Their team provides IT managed services and Cybersecurity.
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$1,000+< $25 / hr1,000 - 9,999Falls Church, VA
Services provided
100% Back Office OutsourcingEstablished in 1993, TRICARE is a Back Office Outsourcing company. Their services include Back Office Outsourcing.
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$25,000+$150 - $199 / hr50 - 249Baltimore, MD
Services provided
30% Custom Software Development30% IT Managed Services30% IT Staff Augmentation +1 service10% Call Center ServicesSerigor Inc is a midsize custom software development company headquartered in Baltimore, Maryland. Their services include Custom Software Development and IT managed services.
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UndisclosedUndisclosed50 - 249Columbia, MD
Services provided
60% Accounting30% Business Consulting10% Call Center ServicesBooth Management Consulting, LLC is an Accounting company. They are in Columbia, Maryland and have midsize team. They offer Accounting and Business Consulting.
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UndisclosedUndisclosed10 - 49Washington, DC
Services provided
30% Back Office Outsourcing30% Business Consulting25% Sales Outsourcing +1 service15% Commercial Property ManagementAmber Locksmith Store is a Business Consulting company. The agency is located in Washington, District of Columbia. Their team provides Business Consulting and Back Office Outsourcing.
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UndisclosedUndisclosed10 - 49Germantown, MD
Services provided
30% Back Office Outsourcing30% Business Consulting25% Sales Outsourcing +1 service15% Commercial Property ManagementLock Safe Services, a Business Consulting company, focuses on Business Consulting and Back Office Outsourcing. The agency is in Germantown, Maryland.
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UndisclosedUndisclosed250 - 999Reston, VA
Services provided
80% Document Digitization & Management20% AI DevelopmentRegula, a Document Digitization & Management company, was launched in 1992. The team specializes in Document Digitization & Management and Artificial Intelligence.
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UndisclosedUndisclosed10 - 49Bethesda, MD
Services provided
30% Back Office Outsourcing30% Business Consulting25% Sales Outsourcing +1 service15% Commercial Property ManagementGold Locksmith Store, a Business Consulting company, was established in 1989. The company offers Business Consulting and Back Office Outsourcing.
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UndisclosedUndisclosed10 - 49Washington, DC
Services provided
30% Back Office Outsourcing30% Business Consulting25% Sales Outsourcing +1 service15% Commercial Property ManagementExclusive Locksmith Service is a Business Consulting company founded in 1976. Their team provides Business Consulting and Back Office Outsourcing.
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$1,000+$25 - $49 / hr2 - 9Greenbelt, MD
Services provided
85% Call Center Services15% Customer Service OutsourcingLaunched in 1990, Quick Connections is an answering service company. The agency focuses on Call Center Services and Customer Service Outsourcing, and is small.
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UndisclosedUndisclosed10 - 49Baltimore, MD
Services provided
10% Advertising10% Content Marketing10% Email Marketing +7 services10% Marketing Strategy10% Pay Per Click10% Sales Outsourcing10% Search Engine Optimization10% Social Media Marketing10% Web Design10% Web DevelopmentDigi Solutions is an Advertising company. They are headquartered in Baltimore, Maryland, and their services include Advertising and Marketing Strategy.
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UndisclosedUndisclosed10 - 49Hillcrest Heights, MD
Services provided
20% Back Office Outsourcing20% Building Security Services20% Business Consulting +2 services20% Commercial Property Management20% Sales OutsourcingCity Locksmith Store is a Business Consulting company founded in 1985. Their team focuses on Business Consulting and Back Office Outsourcing.
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UndisclosedUndisclosed50 - 249Cockeysville, MD
Services provided
20% CRM Consulting and SI20% Email Marketing20% Sales Outsourcing +2 services20% Search Engine Optimization20% Web DesignShowcase IDX is an Email Marketing company. They offer Email Marketing and Search Engine Optimization and were launched in 2002.
Read moreSee All Locations (2)Cockeysville, MD
11350 McCormick Rd Executive Plaza III, Suite 200
Cockeysville, MD 210311
+1.800.478.0181
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UndisclosedUndisclosed10 - 49Arlington, VA
Services provided
30% Back Office Outsourcing30% Business Consulting25% Sales Outsourcing +1 service15% Commercial Property ManagementFounded in 1996, Metro Locksmith Services is a small Business Consulting company. Their services include Business Consulting and Back Office Outsourcing.
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UndisclosedUndisclosed2 - 9Greenbelt, MD
Services provided
50% Call Center Services25% Business Consulting25% Finance & Accounting Outsourcing (FAO)Civility Management Solutions, an answering service company, is in Greenbelt, Maryland. Founded in 2012, the team specializes in Call Center Services and Finance & Accounting Outsourcing (FAO).
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UndisclosedUndisclosed10 - 49Alexandria, VA
Services provided
30% Back Office Outsourcing30% Business Consulting25% Sales Outsourcing +1 service15% Commercial Property ManagementLock & Key Shop, a Business Consulting company, specializes in Business Consulting and Back Office Outsourcing. The company is headquartered in Alexandria, Virginia.
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$1,000+$50 - $99 / hr2 - 9Finksburg, MD
Services provided
25% IT Managed Services20% Call Center Services20% Cybersecurity +2 services20% IT Strategy Consulting15% Business ConsultingTech Support Done Right is an IT managed services company launched in 2018. The small team offers IT managed services and IT strategy consulting.
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UndisclosedUndisclosed10 - 49Columbia, MD
Services provided
40% Business Consulting30% Back Office Outsourcing30% IT Managed ServicesData Federal Corporation is a Business Consulting company in Columbia, Maryland. They specialize in Business Consulting and IT managed services.
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UndisclosedUndisclosed10,000+McLean, VA
Services provided
20% Back Office Outsourcing20% Business Consulting20% Cloud Consulting & SI +3 services20% IT Strategy Consulting10% Blockchain10% IoT DevelopmentBased in McLean, Virginia, DXC Technology is a Back Office Outsourcing company. Established in 2017, the team offers Back Office Outsourcing and cloud consulting & SI.
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$1,000+< $25 / hr2 - 9Washington, DC
Services provided
20% Recruiting20% Staffing15% Back Office Outsourcing +3 services15% Custom Software Development15% Customer Service Outsourcing15% HR OutsourcingSmall Recruiting company AUTIN LLC, is in Washington, District of Columbia. Their services include Recruiting and Staffing.
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$1,000+< $25 / hr50 - 249Fairfax, VA
Services provided
35% Sales Outsourcing20% Email Marketing15% Business Consulting +2 services15% Content Writing Services15% Market ResearchSales Outsourcing company Zaphyre offers Sales Outsourcing and Email Marketing. They are headquartered in Fairfax, Virginia.
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UndisclosedUndisclosed10 - 49Rockville, MD
Services provided
30% Back Office Outsourcing30% Event Marketing20% Business Consulting +1 service20% Market ResearchRose Li & Associates, Inc. Is a small Rockville, Maryland-based Back Office Outsourcing company. Their services include Back Office Outsourcing and Event Marketing.
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$1,000+$25 - $49 / hr10 - 49Germantown, MD
Services provided
20% Content Marketing20% Email Marketing20% Sales Outsourcing +2 services20% Social Media Marketing20% Web DesignLocated in Germantown, Maryland and Germantown, Maryland, Summit Marketing Group is a social media marketing firm. They specialize in Social Media Marketing and Content Marketing.
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UndisclosedUndisclosed10 - 49Annapolis, MD
Services provided
30% Business Consulting30% IT Staff Augmentation20% Back Office Outsourcing +1 service20% Web DevelopmentThe Moore Group is a Business Consulting company. The team offers Business Consulting and IT staff augmentation and is located in Annapolis, Maryland.
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$1,000+$100 - $149 / hr10 - 49Washington, DC
Services provided
10% BI & Big Data Consulting & SI10% Call Center Services10% Cloud Consulting & SI +7 services10% Cybersecurity10% ERP Consulting and SI10% IT Managed Services10% IT Staff Augmentation10% IT Strategy Consulting10% Other IT Consulting and SI10% Unified Communications Consulting & SIMatrix MSP is a small Alexandria, Virginia-based IT strategy consulting company. The team specializes in IT strategy consulting and BI & big data consulting & SI.
Read moreSee All Locations (2)Washington, DC
1775 Eye Street, Suite 1150
Washington, DC 2000610 - 15
202 996 8100
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$100,000+$100 - $149 / hr50 - 249Lansdowne, VA
Services provided
100% Back Office OutsourcingLocated in Lansdowne, Virginia, FC Billing, LLC is a midsize Back Office Outsourcing company. The team focuses on Back Office Outsourcing.
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UndisclosedUndisclosed10 - 49Bethesda, MD
Services provided
20% Call Center Services10% Back Office Outsourcing10% Branding +6 services10% CRM Consulting and SI10% Content Marketing10% Graphic Design10% Pay Per Click10% Search Engine Optimization10% Social Media MarketingFormicidae, an answering service company, was founded in 2015. The team specializes in Call Center Services and Branding and is headquartered in Bethesda, Maryland.
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$5,000+$150 - $199 / hr2 - 9Fairfax Station, VA
Services provided
70% Sales Outsourcing20% Corporate Training & Coaching10% Business ConsultingSee all 5 projectsRed2Black Group is a consultancy specializing in sales process development and enablement, particularly in integrating CRM systems and training sales teams. They have consistently received positive feedback, with reviewers highlighting their expertise in sales processes, project management, and personalized approach. Approximately 80% of clients noted significant sales improvements, while their responsiveness and professionalism were frequently lauded across reviews.
Reviews mention Understands their clients' needs
Clients consistently highlight Red2Black Group's strong understanding of their needs. One client noted their expertise in sales processes and CRM integration, stating that Red2Black was efficient and adept at managing expectations. They were praised for their responsiveness and ability to design a sales infrastructure tailored to the client's objectives. Overall, feedback reflects a high level of satisfaction with Red2Black's capability to align their services with client requirements.-
Sales Infrastructure & CRM Integration for SaaS Company
5.0 May 25, 2022Red2Black was very efficient; within a couple of months, they were able to map out what we needed. Their process was very practical, and they were on top of identifying and managing the design of the entire sales infrastructure. The team was very much on top of what we needed and was good at managing expectations. Red2Black was very good at understanding what our organization needed. They were experts in sales processes and enablement, and that expertise, combined with their knowledge of CRM, was really what we needed.
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Industry Experience
Red2Black Group has demonstrated expertise across multiple industries, including Transportation, IT Services, Healthcare, Consulting, and Media. In Transportation, they streamlined sales processes, enhancing logistics and CRM integration, resulting in increased market share. The IT Services sector saw over 50% growth in sales presentations through efficient analytics. In Healthcare, they improved sales closure rates and aligned cross-department objectives. Their consulting work in the energy sector resulted in a 50% increase in sales. Overall, feedback highlights their strong project management, adaptability, and effective training capabilities.
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Transportation IT Services Healthcare Consulting MediaWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients have praised Red2Black Group for delivering significant value relative to their costs, with investments ranging from $25,000 to $220,000. Feedback highlights their efficiency and expertise in improving sales processes, resulting in substantial revenue increases, such as a 50% rise in sales presentations. Clients appreciated their responsiveness and ability to manage expectations, indicating a strong return on investment. Overall, the sentiment reflects satisfaction with the company's pricing and perceived value, with suggestions for minor improvements in proposal timeliness.Was this helpful?
Review Rating from Clients
5.0/5.0
Quality
5.0
Schedule
5.0
Cost
5.0
Willing to Refer
5.0
Reviewers from Tysons and McLean, Virginia, highlight Red2Black Group's proficiency in sales strategy, team integration, and process optimization. Their work led to significant revenue growth and improved pipeline management, with a focus on personalized, professional support for government and defense sector clients.Read Local ReviewsWas this helpful?
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$1,000+$25 - $49 / hr10 - 49McLean, VA
Services provided
35% AI Consulting35% AI Development10% Call Center Services +2 services10% Customer Service Outsourcing10% TranscriptionSee all 1 projectsGoVivace Inc specializes in Speech Analytics and Auto QA solutions for contact centers and BPOs. Reviewers commend the company for its reliable and efficient solutions, professional project management, and excellent support. However, some suggest that clearer progress updates could enhance the client experience.
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$1,000+< $25 / hr10 - 49Herndon, VA
Services provided
80% Back Office Outsourcing20% Corporate Training & CoachingMedetec is a small Back Office Outsourcing company established in 2000. Their services include Back Office Outsourcing and Corporate Training & Coaching.
Read moreSee All Locations (2)Herndon, VA
198 Van Buren Street
Herndon, VA 2017016 - 20
703-709-3000
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$10,000+< $25 / hr50 - 249Middletown, DE
Services provided
100% Customer Service OutsourcingLocated in Dubai, United Arab Emirates and Middletown, Delaware, UTO Services LLC is a midsize Customer Service Outsourcing company. Their services include Customer Service Outsourcing.
Read moreSee All Locations (3)Middletown, DE
651 N Broad St
Middletown, DE 1970916 - 20
+13024496552
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UndisclosedUndisclosed10 - 49Reston, VA
Services provided
30% Back Office Outsourcing30% Business Consulting25% Sales Outsourcing +1 service15% Commercial Property ManagementElite Locksmith Services is a Business Consulting company. Their team is in Reston, Virginia. The agency focuses on Business Consulting and Back Office Outsourcing.
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UndisclosedUndisclosed10 - 49Herndon, VA
Services provided
30% Back Office Outsourcing30% Business Consulting25% Sales Outsourcing +1 service15% Commercial Property ManagementCity Locksmith Services is a Business Consulting company. Based in Herndon, Virginia, the firm specializes in Business Consulting and Back Office Outsourcing.
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$1,000+Undisclosed10 - 49Alexandria, VA
Services provided
20% Branding20% Call Center Services20% Conversion Optimization +2 services20% Cybersecurity20% Web DevelopmentNIB, a branding agency, was established in 1938. They focuses on Branding and Conversion Optimization.
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UndisclosedUndisclosed10 - 49Fairfax, VA
Services provided
30% Call Center Services20% Back Office Outsourcing20% Customer Service Outsourcing +3 services10% Advertising10% Business Consulting10% Marketing StrategyCall center company PerfectBPOSolutions is in Fairfax, Virginia. Launched in 2021, the team provides Call Center Services and Back Office Outsourcing.
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$1,000+< $25 / hr10 - 49Reston, VA
Services provided
50% Business Consulting30% Customer Service Outsourcing20% Marketing StrategyHms USA Medical billing company is a small Business Consulting company launched in 2019. Their team focuses on Business Consulting and Customer Service Outsourcing.
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UndisclosedUndisclosed2 - 9Largo, MD
Services provided
50% Accounting40% Back Office Outsourcing10% Financial Advising & PlanningPrecise Business Solutions is an Accounting company. Established in 2015, their team focuses on Accounting and Back Office Outsourcing.
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Focus (x-axis)
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Ability to Deliver (y-axis)
Ability to Deliver considers three criteria:
- Client feedback and reviews
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List of the Top 1 Baltimore BPO Services
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$1,000+< $25 / hr10 - 49Baltimore, MD
Ability to deliver
28.3/40.015.2/20 Reviews4.6/10 Clients & Experience8.6/10 Market PresenceService focus
50% Back Office Outsourcing50% Other -
UndisclosedUndisclosed10 - 49Baltimore, MD
Ability to deliver
5.3/40.00/20 Reviews0/10 Clients & Experience5.3/10 Market PresenceService focus
100% Back Office Outsourcing -
$1,000+$100 - $149 / hr2 - 9Baltimore, MD
Ability to deliver
18.3/40.013/20 Reviews0.7/10 Clients & Experience4.6/10 Market PresenceService focus
10% Back Office Outsourcing90% Other -
UndisclosedUndisclosed2 - 9Glen Burnie, MD
Ability to deliver
5.9/40.00/20 Reviews0.6/10 Clients & Experience5.3/10 Market PresenceService focus
100% Back Office Outsourcing -
$10,000+$50 - $99 / hr1,000 - 9,999Columbia, MD
Ability to deliver
10.8/40.00/20 Reviews2.9/10 Clients & Experience7.9/10 Market PresenceService focus
20% Back Office Outsourcing80% Other -
$1,000+$25 - $49 / hr10 - 49Millersville, MD
Ability to deliver
4.6/40.00/20 Reviews0/10 Clients & Experience4.6/10 Market PresenceService focus
80% Back Office Outsourcing20% Other -
$1,000+< $25 / hr50 - 249Towson, MD
Ability to deliver
5.3/40.00/20 Reviews1.4/10 Clients & Experience4/10 Market PresenceService focus
50% Back Office Outsourcing50% Other -
UndisclosedUndisclosed50 - 249Ellicott City, MD
Ability to deliver
0/40.00/20 Reviews0/10 Clients & Experience0/10 Market PresenceService focus
75% Back Office Outsourcing25% Other -
UndisclosedUndisclosed10 - 49Baltimore, MD
Ability to deliver
5.2/40.00/20 Reviews0/10 Clients & Experience5.2/10 Market PresenceService focus
55% Back Office Outsourcing45% Other -
UndisclosedUndisclosed10 - 49Essex, MD
Ability to deliver
5.2/40.00/20 Reviews0/10 Clients & Experience5.2/10 Market PresenceService focus
55% Back Office Outsourcing45% Other -
UndisclosedUndisclosed10 - 49Baltimore, MD
Ability to deliver
5.2/40.00/20 Reviews0/10 Clients & Experience5.2/10 Market PresenceService focus
55% Back Office Outsourcing45% Other -
UndisclosedUndisclosed10 - 49Baltimore, MD
Ability to deliver
5.2/40.00/20 Reviews0/10 Clients & Experience5.2/10 Market PresenceService focus
55% Back Office Outsourcing45% Other -
UndisclosedUndisclosed2 - 9Baltimore, MD
Ability to deliver
0/40.00/20 Reviews0/10 Clients & Experience0/10 Market PresenceService focus
100% Back Office Outsourcing -
UndisclosedUndisclosed10 - 49Perry Hall, MD
Ability to deliver
4.9/40.00/20 Reviews0/10 Clients & Experience4.9/10 Market PresenceService focus
55% Back Office Outsourcing45% Other -
UndisclosedUndisclosed10 - 49Parkville, MD
Ability to deliver
4.9/40.00/20 Reviews0/10 Clients & Experience4.9/10 Market PresenceService focus
55% Back Office Outsourcing45% Other -
UndisclosedUndisclosed10 - 49Baltimore, MD
Ability to deliver
4.9/40.00/20 Reviews0/10 Clients & Experience4.9/10 Market PresenceService focus
55% Back Office Outsourcing45% Other
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