Top Call Center Services & Voice Services in Saudi Arabia

Ratings Updated: April 20, 2025

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Featured

What are Featured Providers?
Martal Group

4.8 96 reviews
Premier Verified

$1,000+

$25 - $49 / hr

250 - 999

Serves Saudi Arabia

Services provided

10% Call Center Services

75% Sales Outsourcing

15% Email Marketing

Martal Group is a lead generation and sales engagement company known for their multi-channel approach, including email, phone, and LinkedIn outreach. Reviews reflect a mixed yet predominantly positive perception, with 71% of feedback highlighting effective lead generation and consistent communication. They impress clients with their adaptability and strategic input, though some reviews mention areas for improvement in empathy and industry-specific understanding.

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Reviews mention Flexible

Martal Group has received positive feedback regarding their flexibility in accommodating client needs. Clients noted their ability to pivot quickly based on feedback, with one remarking that their flexibility was 'the icing on the cake.' Another client highlighted Martal's adaptability in learning new products and markets, indicating a strong capability to adjust strategies effectively. Overall, clients appreciate Martal Group's responsiveness and willingness to adapt, contributing positively to project outcomes.

Marketing Strategy for Link Building Agency

5.0 Nov 22, 2023

Their team was quick and efficient. They have a streamlined process for content marketing, resulting in a quick turnaround on every project. Their flexibility in accommodating our needs has been the icing on the cake.

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Outbound Sales Strategies for Freight Digital Platform

4.0 Dec 10, 2020

Their quickness at learning our product and industry as well as their ability to pivot impressed us. Flex quickly based on our feedback and their interaction with the prospects (better than competitor).

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Business Development for Technology Transfer Office

4.0 Sep 19, 2019

They are a very cost-effective and flexible alternative to hiring an in-house sales team.

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Business Development & Marketing for Computer Software Firm

5.0 Aug 18, 2019

MARTAL group is very flexible and has the expertise to learn new products, markets, and technology domain. They have very good experience in market penetration.

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Lead Generation Marketing Partnership for SaaS

4.5 May 28, 2019

The effectiveness of the conversion process should be improved. On the upside, they were rather flexible in incorporating updates to our marketing materials as we refined them every week by incorporating feedback from early prospects.

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7 of 12 Call Center Services reviews are 5 stars

2 new reviews for Call Center Services in past 6 months

$10,000 – $49,000 avg. project cost

Call Center Services PROJECT HIGHLIGHT

Call Center Services for Consulting Co

5.0 — Martal Group provided call center services for a consulting company. The team called target organizations to secure meetings for the client’s field salesforce in an effort to generate leads. Read more

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3 of 5 reviews are 5 stars

2 new reviews for Call Center Services services

$50,000 – $199,999 avg. project cost

Reviewed 5 times in the past 6 months

In the past six months, Martal Group has received positive feedback for their lead generation services, with clients noting impressive metrics such as a 15% increase in inbound traffic and over 238 market-qualified leads generated. Clients appreciated their professionalism, quick iterations, and responsiveness to needs during projects. However, one review highlighted a lack of tangible results and suggested improvements in customer empathy. Overall, sentiment remains largely favorable, reflecting a strong alignment with client goals.

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Australia (1)

Armenia (1)

Brazil (1)

Canada (18)

Taiwan (1)

Denmark (1)

Finland (1)

France (1)

Germany (4)

India (3)

Israel (7)

Pakistan (1)

Romania (1)

Russia (3)

Ukraine (1)

United States (45)

England (1)

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Helpware

4.8 45 reviews
Premier Verified

$5,000+

< $25 / hr

1,000 - 9,999

Serves Saudi Arabia

Services provided

20% Call Center Services

60% Customer Service Outsourcing

20% Back Office Outsourcing

Helpware is a provider of comprehensive Contact Center Services, specializing in Customer Support Services, Inbound and Outbound Call Center operations, and Customer Care Services. The reviews reflect a strong client satisfaction rate, highlighting Helpware's adaptability, professionalism, and seamless integration with client teams. Approximately 90% of feedback emphasizes impressive scalability and proactive management, with no significant areas for improvement mentioned.

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Reviews mention Flexible

Clients consistently commend Helpware for their flexibility in adapting to project needs and timelines. One client noted that Helpware was 'flexible when we needed to shift timing along the way,' while another highlighted their ability to accommodate a smaller team size, stating they were 'willing to start with a smaller project and then grow with it.' Overall, the sentiment reflects a strong appreciation for Helpware's adaptability and responsiveness to evolving client requirements.

Call Center Services for Hotel Booking Software Company

5.0 Aug 21, 2023

The team met all goals for implementation and was flexible when we needed to shift timing along the way.

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Call Center Services for Resume Builder Website

5.0 Apr 29, 2021

We appreciate most just how flexible they were in working with a smaller, but rapidly growing, business.

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Customer Service via Chat

5.0 Feb 1, 2019

Their team members have been very understanding and easy to work with. Also, they're very flexible and accommodating. There was one team member whose level of English wasn't sufficient to work with chats, so Helpware reassigned her to a different project and gave us someone else.

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17 of 21 Call Center Services reviews are 5 stars

$200,000 – $999,999 avg. project cost

Call Center Services PROJECT HIGHLIGHT

Call Center Services for Digital Government Partner

5.0 — Helpware provides call center services for a digital government partner. They offer resources to assist the public on phones and email by responding to inbound calls and reviewing applications. Read more

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More responsive than most other service providers

Helpware is very responsive

They are a great candidate to start a conversation with. Send them a short message or project inquiry.

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Canada (1)

Georgia (1)

New Zealand (1)

United States (39)

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Hit Rate Solutions

4.7 13 reviews
Verified

$1,000+

< $25 / hr

50 - 249

Serves Saudi Arabia

Services provided

45% Call Center Services

25% Back Office Outsourcing

15% Customer Service Outsourcing +1 service

15% Sales Outsourcing

Hit Rate Solutions is a company specializing in Contact Center Services, offering a range of services including Inbound and Outbound Call Center, Customer Support, and Telemarketing Services. Reviews reveal a strong emphasis on professionalism, with 100% of reviewers highlighting timely delivery and effective communication. Clients commend the company for its excellent value for cost, with many praising their responsiveness and ability to tailor services to specific needs.

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Reviews mention Puts the customer first

The feedback from clients highlights Hit Rate Solutions' strong commitment to customer satisfaction. One client noted the company's proactive approach in ensuring follow-ups with customers, which significantly improved their service efficiency. Additionally, the availability of dedicated managers for immediate communication and project adjustments further exemplified their customer-first mentality. Overall, clients expressed high satisfaction with the responsiveness and adaptability of Hit Rate Solutions, indicating a strong alignment with their needs.

Phone Answering & Data Encoding Services for Locksmith Firm

5.0 Dec 2, 2023

Every thing that i need to change with my project i got manger that i can send message right away and we can do the change to make it fit for my needs. Also there is another manager always keep checking up with me that im happy with my project and with my associates. They are committed to the project. They taking care for that A-Z if some associate is getting sick they taking care for change of shift also if associate need days off they take care for all the changes which is save me a lot of time that i don't need to take care for that kind of staff.

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5 of 9 Call Center Services reviews are 5 stars

Less than $10,000 avg. project cost

Call Center Services PROJECT HIGHLIGHT

Market Research Survey for Independent Consultant

5.0 — Outsourced resources from Hit Rate used telephone calls, emails, and texts to conduct data collection for marketing research. Read more

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More responsive than most other service providers

Hit Rate Solutions is responsive

They are a great candidate to start a conversation with. Send them a short message or project inquiry.

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Canada (1)

United States (9)

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Division50

4.9 4 reviews

$1,000+

Undisclosed

2 - 9

Riyadh, Saudi Arabia

Services provided

30% Call Center Services

40% Sales Outsourcing

15% Email Marketing +1 service

15% Event Marketing

Division50 is a marketing and lead generation consultancy known for its innovative strategies and effective outreach campaigns. The company consistently receives positive feedback, with 100% of reviews highlighting their timely communication, strategic expertise, and ability to enhance engagement and lead generation processes. Clients appreciate their alignment with company values and their ability to deliver low-cost, high-value results.

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Reviews mention Understands their clients' needs

Clients consistently highlight Division50's strong understanding of their business needs. One client noted their impressive ability to create a campaign that resonated with their ideal customer profile. Feedback indicates that Division50 maintains prompt communication and delivers results aligned with client expectations, demonstrating a commitment to understanding and addressing client objectives effectively.

Lead Generation Services for Data Analytics Company

4.5 Apr 11, 2023

The ability to understand our business model and create a campaign that resonates well with our ideal customer profile was most impressive. Project is still ongoing and till date, the team is delivering results as promised and following an efficient process. Great persistence & dedication.

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United Arab Emirates (2)

England (1)

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Smart Link

Not yet reviewed

$250,000+

$300+ / hr

1,000 - 9,999

Riyadh, Saudi Arabia

Services provided

20% Call Center Services

45% Customer Service Outsourcing

25% Back Office Outsourcing +1 service

10% Sales Outsourcing

Smart Link is a Customer Service Outsourcing company. The team is in Riyadh, Saudi Arabia, and their services include Customer Service Outsourcing and Back Office Outsourcing.
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Featured

What are Featured Providers?
Hugo

5.0 25 reviews
Premier Verified

$1,000+

< $25 / hr

1,000 - 9,999

Serves Saudi Arabia

Services provided

10% Call Center Services

40% Customer Service Outsourcing

20% Back Office Outsourcing +2 services

20% Data Annotation Services

10% Content Moderation Services

Hugo is a company specializing in Contact Center Services, offering comprehensive Customer Support Services, including inbound and outbound call handling. Clients consistently praise Hugo's adaptability and efficiency, with 100% of reviewers noting improved operational capabilities and customer engagement. Their expertise has led to significant business improvements, such as a 99.8% accuracy in order processing and enhanced customer support experiences.

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Reviews mention Flexible

Client feedback highlights Hugo's exceptional flexibility in adapting to project requirements and communication needs. One client noted Hugo's team was 'pretty flexible' and 'always available' for calls, demonstrating a commitment to responsiveness. Another client emphasized their ability to adjust solutions to meet specific demands, ensuring timely deliveries. Overall, the sentiment surrounding Hugo's flexibility is overwhelmingly positive, with clients appreciating their adaptability and proactive approach to project management.

Digital Marketing, SMM & SEO for Software Solutions Company

5.0 Dec 8, 2023

In instances where adjustments were needed, Hugo's team displayed flexibility and a solutions-oriented mindset, ensuring that our specific requirements were not only met but often exceeded. Their commitment to delivering items on time and their responsiveness to our evolving needs underscored the effectiveness of their project management approach, fostering a collaborative and productive partnership.

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Customer Support for IT Company

5.0 Aug 24, 2023

The Hugo team is pretty flexible so it’s not hard to connect. Always available to connect via slack, email or chat. If we need to pick up the phone it’s never an issue. We have on-going calls as needed.

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Content Mktg & Call Center Services for Cashback Gaming Co

5.0 Aug 23, 2023

Hugo's flexible agent allocation adapts to campaign needs, optimizing efficiency and cost-effectiveness. Every month we can adapt our plan. Multichannel Communication: Leveraging Slack, email, and monthly meetings, they ensure seamless collaboration and updates.

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Customer Service Outsourcing for Gaming Company

5.0 Aug 22, 2023

Their devotion to catering to our specific demands was evident in their customized approach and adaptable solutions. Collaborating with a team that consistently went above and beyond our expectations has been an absolute pleasure. Hugo's remarkable service, flexibility, and dependability position them as an exceptional partner.

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Multilingual Customer Support for Beverage Company

5.0 Aug 22, 2023

Hugo seamlessly adapted to our needs, ensuring every delivery was punctual and hassle-free. Their dedication to our specific requirements was evident in their personalized approach and flexible solutions. It's been a pleasure collaborating with a team that not only met our expectations but consistently exceeded them.

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3 of 3 Call Center Services reviews are 5 stars

2 new reviews for Call Center Services in past 6 months

$50,000 – $199,999 avg. project cost

Call Center Services PROJECT HIGHLIGHT

Back Office Outsourcing for E-Commerce Co

5.0 — Hugo provides back-office outsourcing for an e-commerce company. The team has handled the client's back-office tasks, managed communications and relationships with retailers' networks, and vetted Read more

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France (1)

Kenya (3)

Netherlands (1)

United Arab Emirates (1)

United States (8)

England (1)

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Select VoiceCom

4.9 8 reviews
Premier Verified

$5,000+

< $25 / hr

1,000 - 9,999

Serves Saudi Arabia

Services provided

25% Call Center Services

35% Customer Service Outsourcing

20% Sales Outsourcing +2 services

15% Back Office Outsourcing

5% Business Continuity Management

Select VoiceCom is a versatile provider of Call Center Services, specializing in Customer Support and Telemarketing. They consistently receive positive feedback, with customers noting their excellent project management and alignment with company values. Notably, 75% of reviewers praised their cultural fit and communication, and clients have seen improvements such as a 35% increase in customer satisfaction scores.

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2 of 4 Call Center Services reviews are 5 stars

4 new reviews for Call Center Services in past 6 months

$200,000 – $999,999 avg. project cost

Call Center Services PROJECT HIGHLIGHT

Call Center Services for Third-Party Management Company

4.5 — Select VoiceCom provides call center services for a third-party management company. The team handles customer calls and supports the client's internal call center. Read more

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More responsive than most other service providers

Select VoiceCom is very responsive

They are a great candidate to start a conversation with. Send them a short message or project inquiry.

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SureCall

4.8 11 reviews
Premier Verified

$5,000+

$50 - $99 / hr

250 - 999

Serves Saudi Arabia

Services provided

60% Call Center Services

20% Back Office Outsourcing

20% Customer Service Outsourcing

SureCall is a comprehensive contact center service provider specializing in customer support services, inbound and outbound call handling, and telephonic support. Across their reviews, SureCall is praised for their exceptional project management skills, responsiveness, and flexibility, with over 80% of users highlighting their efficient communication and quick response times. Their ability to customize solutions to meet specific client needs is frequently noted as a key strength.

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Reviews mention Flexible

Clients consistently highlight SureCall's flexibility as a key strength. One client noted their willingness to adapt to fluctuating deadlines and their responsiveness to immediate support needs. Another emphasized how SureCall's team evolved to meet challenges during COVID-19, demonstrating their commitment to partnership rather than mere service provision. Overall, the sentiment regarding flexibility is overwhelmingly positive, with clients expressing satisfaction in how SureCall accommodates their changing requirements.

Call Center Services for Contractor & Risk Mgmt Company

5.0 May 9, 2024

They’re great at being flexible and providing ongoing feedback on how things are going throughout the project. I’m impressed with their flexibility in terms of our fluctuating deadlines. They’re willing to work with us on such deadlines.

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BPO & Voice Services for National Hockey Organization

4.0 Nov 13, 2020

Our account lead has been terrific on that front as well, being available and flexible. We’ve had so many moving targets and variables with respect to the messaging that we’ve communicated to our members, and they’ve been able to adjust on the fly. Whenever we run into situations that require more immediate support, she provides help within a quick turnaround time.

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5 of 7 Call Center Services reviews are 5 stars

2 new reviews for Call Center Services in past 6 months

$10,000 – $49,000 avg. project cost

Call Center Services PROJECT HIGHLIGHT

Customer Support for Advertising & Marketing Firm

5.0 — SureCall provides ongoing bilingual 24/7 customer phone and email support for an advertising and marketing firm. They've created training decks and tracked customer support data. Read more

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1 of 2 reviews are 5 stars

1 new review for Call Center Services services

$200,000 – $999,999 avg. project cost

Reviewed 2 times in the past 6 months

In the last six months, client feedback on SureCall has been overwhelmingly positive, highlighting their effective call center services and excellent project management. Clients reported significant time savings and improved customer satisfaction, with specific praise for team members Ryan and Marchaund. The flexibility and culture of SureCall were also noted as impressive attributes. Overall, clients expressed satisfaction with the service delivery and indicated no areas for improvement.

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Canada (5)

United States (4)

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ETISAL International

Not yet reviewed

$5,000+

< $25 / hr

1,000 - 9,999

الرياض, Saudi Arabia

Services provided

15% Call Center Services

25% Customer Service Outsourcing

20% IT Managed Services +6 services

10% Back Office Outsourcing

10% HR Outsourcing

10% Sales Outsourcing

5% Accounting

3% Recruiting

2% Staffing

ETISAL International is a Customer Service Outsourcing company located in Cairo, Egypt and Cairo, Egypt. Their services include Customer Service Outsourcing and IT managed services.
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Excellent Solutions

Not yet reviewed

$50,000+

< $25 / hr

1,000 - 9,999

Riyadh, Saudi Arabia

Services provided

40% Call Center Services

15% HR Outsourcing

15% Recruitment Process Outsourcing +3 services

10% Back Office Outsourcing

10% Customer Service Outsourcing

10% Sales Outsourcing

Excellent Solutions is a large call center company headquartered in Riyadh, Saudi Arabia. Their services include Call Center Services and HR Outsourcing.
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Life Contact Center

Not yet reviewed

$25,000+

Undisclosed

10 - 49

Riyadh, Saudi Arabia

Services provided

50% Call Center Services

20% Corporate Training & Coaching

20% HR Consulting +1 service

10% Direct Marketing

Life Contact Center is a small telephone answering service located in Riyadh, Saudi Arabia. The team provides Call Center Services and Corporate Training & Coaching.
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Elite Design Studio

Not yet reviewed

$1,000+

$25 - $49 / hr

2 - 9

Jeddah, Saudi Arabia

Services provided

20% Call Center Services

60% Video Production

20% Corporate Photography

Elite Design Studio is a small Jeddah, Saudi Arabia-based video production company. Their services include Video Production and Call Center Services.
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Twerlo AI

Not yet reviewed

$1,000+

$25 - $49 / hr

10 - 49

Jeddah, Saudi Arabia

Services provided

30% Call Center Services

60% AI Development

5% CRM Consulting and SI +1 service

5% IoT Development

Twerlo AI is a Dubai, United Arab Emirates-based artificial intelligence development company. Their services include Artificial Intelligence and Call Center Services.
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Featured

What are Featured Providers?
HelpSquad

5.0 9 reviews
Premier Verified

$1,000+

< $25 / hr

250 - 999

Serves Saudi Arabia

Services provided

30% Call Center Services

40% Back Office Outsourcing

30% Customer Service Outsourcing

HelpSquad specializes in Contact Center Services, providing comprehensive customer support, including inbound call handling, telephonic support, and customer care services. With a focus on responsiveness and tailored solutions, 100% of reviewers commend their professionalism and adaptability. Clients appreciate their ability to manage tasks efficiently, leading to enhanced productivity, increased leads, and customer satisfaction.

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Reviews mention Communicative

Clients consistently praised HelpSquad for their communicative approach, noting that they maintained constant contact via email and were readily available for calls. One client highlighted the excellent customer service, stating that HelpSquad was responsive to both their needs and those of their customers. Overall sentiment reflects strong satisfaction with communication, with no reported complaints regarding responsiveness or engagement.

Conversion Optimization for Digital Marketing Agency

5.0 Nov 18, 2024

They were in constant contact via email, and if I ever had a question I could get on a call with their team. The primary form of communication with HelpSquad was through Virtual Meeting and Email or Messaging App.

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6 of 6 Call Center Services reviews are 5 stars

1 new review for Call Center Services in past 6 months

$10,000 – $49,000 avg. project cost

Call Center Services PROJECT HIGHLIGHT

Sales Outsourcing & Call Center Services for Cosmetic & Surgical Dentistry

5.0 — HelpSquad, LLC provides ongoing virtual assistant services for a dental clinic. The goal is to alleviate the client's internal staff workload. This includes inbound/outbound calls, billing, and data Read more

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More responsive than most other service providers

HelpSquad is very responsive

They are a great candidate to start a conversation with. Send them a short message or project inquiry.

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Rochester, Minnesota (1)

Lexington, Kentucky (1)

Oak Brook, Illinois (1)

Lawrenceville, New Jersey (1)

Hatboro, Pennsylvania (3)

Quakertown, Pennsylvania (1)

Souderton, Pennsylvania (1)

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six eleven global services

4.8 10 reviews
Verified

$1,000+

< $25 / hr

1,000 - 9,999

Serves Saudi Arabia

Services provided

40% Call Center Services

30% Back Office Outsourcing

30% Customer Service Outsourcing

Six Eleven Global Services is a customer support services provider specializing in call handling and customer service operations. The company has garnered positive feedback, with reviewers highlighting their exceptional responsiveness and alignment with company values. A significant 100% of reviewers commend their swift one-hour response times and the cultural fit, without any noted areas for improvement.

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Reviews mention Flexible

Clients have consistently highlighted the flexibility of Six Eleven Global Services as a key strength. One senior manager noted their 'good quality/price ratio and flexibility' as deciding factors for selection. Additionally, they were praised for their 'mindset of quality' and willingness to improve processes. Overall, the sentiment around flexibility is highly positive, with clients appreciating their adaptability to meet specific service needs.

Customer Service BPO for Remote Monitoring Company

5.0 Feb 13, 2023

They're distinguished by flexibility, concern to improve the processes, and mindset of quality.

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1 of 1 Call Center Services reviews are 5 stars

$50,000 – $199,999 avg. project cost

Call Center Services PROJECT HIGHLIGHT

Call Center Services for E-Commerce Company

5.0 — Six eleven global services provides call center services to help an e-commerce company communicate with their customers. The vendor's team asks the end customers about their product experience. Read more

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More responsive than most other service providers

six eleven global services is responsive

They are a great candidate to start a conversation with. Send them a short message or project inquiry.

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Canada (1)

Malaysia (1)

United States (6)

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Simply Contact

4.8 26 reviews
Premier Verified

$1,000+

< $25 / hr

250 - 999

Serves Saudi Arabia

Services provided

30% Call Center Services

60% Customer Service Outsourcing

10% Back Office Outsourcing

Simply Contact is a proficient provider of Contact Center Services, specializing in Inbound and Outbound Call Center operations, Customer Support Services, and multilingual Customer Care Services. They consistently receive high praise, with clients noting impressive enhancements in customer satisfaction, response time, and cost-efficiency. An estimated 98% of feedback highlights their professional project management and adaptability, underscoring their effectiveness in delivering tailored, high-quality telephonic support solutions.

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Reviews mention Flexible

Overall sentiment regarding Simply Contact's flexibility is highly positive. Clients frequently highlight their adaptability and responsiveness to specific needs. For instance, one client noted their 'great communicators and adaptive to our needs,' while another emphasized their 'flexible approach and transparent work process.' Additionally, a client mentioned their 'flexibility of cooperation model,' showcasing Simply Contact's commitment to accommodating diverse project requirements effectively.

Customer Service Support for Public Interest Tech Firm

5.0 Jan 19, 2024

They were great communicators and adaptive to our needs. They also moved quickly. Great interaction with their team - very pleasant, flexible, and patient with us.

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Call Center Services for Social Media Monitoring Tool

5.0 May 9, 2023

Simply Contact's project management was excellent. They are highly responsive to our needs and feedback. I'd say their team is professional, efficient, and flexible, and they work closely with us to ensure that our goals and objectives are met.

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Call Center Services for Wheelchair Rental System

4.5 May 1, 2023

Simply Contact's dedication to quality and cost-efficiency is truly remarkable. Their flexible approach and transparent work process, combined with their commitment to delivering the highest level of customer service, make them an invaluable partner for WheelShare.

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Customer Support Services for SaaS Company

5.0 Apr 25, 2023

The workflow between our team and Simply Contact was highly effective. Their project manager always provides timely updates and ensures a transparent workflow. We were also impressed by Simply Contact's flexibility in meeting our specific requirements.

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Call Center Services for Cosmetic & Beauty Brand

5.0 Feb 28, 2021

Simply Contact team is very flexible and reliable, they always strive to provide the best service, and implement the most efficient solutions. Besides the great quality of services, Simply Contact provides transparent workflow and communication.

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12 of 15 Call Center Services reviews are 5 stars

$200,000 – $999,999 avg. project cost

Call Center Services PROJECT HIGHLIGHT

Call Center Staffing for Government Helpline

5.0 — Simply Contact provides staff to a government hotline's team; they hire and train call center agents to cover workflows around the clock. They've organized the hotline's IT structure, monitoring, Read more

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2 of 3 reviews are 5 stars

$10,000 – $49,000 avg. project cost

Reviewed 3 times in the past 6 months

In the past six months, Simply Contact has received positive feedback for its customer support services, with clients noting quick adaptation and effective communication. A CEO praised their timely delivery and professional interactions, while a CMO highlighted a 40% reduction in claims processing time. Overall sentiment reflects satisfaction with Simply Contact's ability to tailor services to specific needs, though some clients suggested improvements in pricing strategy. Clients appreciated the reliability and responsiveness of the team throughout their projects.

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Israel (1)

Italy (1)

Latvia (1)

Philippines (1)

Ukraine (8)

United States (7)

England (4)

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Moscar Business Solutions

Not yet reviewed

$1,000+

< $25 / hr

10 - 49

Jeddah, Saudi Arabia

Services provided

25% Call Center Services

25% Back Office Outsourcing

25% ERP Consulting and SI +1 service

25% HR Outsourcing

ERP consulting and SI company Moscar Business Solutions is in Cairo, Egypt and Jeddah, Saudi Arabia. Their services include ERP consulting and SI and Call Center Services.
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Leads

Not yet reviewed

Undisclosed

Undisclosed

10 - 49

Al Khobar, Saudi Arabia

Services provided

20% Sales Outsourcing

20% Search Engine Optimization

20% Social Media Marketing +2 services

20% UX/UI Design

20% Web Development

Leads is a social media marketing agency. They focus on Social Media Marketing and Search Engine Optimization and are based in Al Khobar, Saudi Arabia.
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Featured

What are Featured Providers?
SupportYourApp

4.9 59 reviews
Premier Verified

$1,000+

< $25 / hr

1,000 - 9,999

Serves Saudi Arabia

Services provided

25% Call Center Services

60% Customer Service Outsourcing

15% Back Office Outsourcing

SupportYourApp is a professional Customer Support Services provider specializing in Contact Center Services and Telephonic Support, with a focus on inbound and outbound call handling across multiple languages. The company's dedication to delivering timely, efficient, and high-quality support is consistently praised, with 100% of reviewers highlighting their professionalism and proactive communication. The flexibility in scaling support teams and maintaining customer satisfaction has been a significant advantage for many clients.

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Reviews mention Flexible

Clients consistently highlight SupportYourApp's flexibility in adapting to their evolving needs. For instance, one client noted their ability to quickly establish a new team within a week to handle new requests, showcasing their responsiveness and adaptability. Another client praised their flexibility in addressing inquiries and adjusting to operational changes seamlessly. Overall, the sentiment regarding flexibility is overwhelmingly positive, with clients appreciating SupportYourApp's willingness to adapt and support their growth effectively.

Customer Support for Smart Home Climate Control Brand

5.0 Aug 27, 2024

SupportYourApp excelled in project management. They consistently delivered on time and kept us informed with regular updates and progress reports. Their team was highly responsive, often addressing our needs within hours, and they're flexible in adapting to any changes or new requirements. Their proactive approach to problem-solving and commitment to continuous improvement ensured that the project stayed on track and met all of our objectives.

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Customer Service for E-Bike & E-Scooter Sharing Operator

4.5 Mar 22, 2023

They are flexible and quick learners.

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Customer Support Services & Chatbot Dev for Software Company

5.0 Jun 16, 2020

They’re flexible and have the ability to adapt to any new changes, challenges, and improvements. When we wanted to launch a new team to handle a new type of request, they set up a new team for us in less than a week. We fully educated the team and started working in a week, which was really impressive.

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Staff Augmentation for Software Provider

5.0 Sep 4, 2019

All team members were very easy to work with and always looked for ways to address all questions and concerns in a flexible manner even if they did not fit their existing practices well.

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Technical Customer Support for Software Developer

5.0 Dec 8, 2016

SupportYourApp has always been flexible in replacing or retraining resources, but I recommend just bearing with the team and making sure that requests for the process are as transparent as possible.

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26 of 29 Call Center Services reviews are 5 stars

1 new review for Call Center Services in past 6 months

$50,000 – $199,999 avg. project cost

Call Center Services PROJECT HIGHLIGHT

Customer Service Outsourcing for Public Transportation Co

4.0 — SupportYourApp provides customer support services for a public transportation company. The team monitors customer requests 24/7, handling support cases for the client's products and the companies Read more

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More responsive than most other service providers

SupportYourApp is very responsive

They are a great candidate to start a conversation with. Send them a short message or project inquiry.

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Austria (1)

Czech Republic (1)

Denmark (1)

Germany (1)

Greece (1)

Ireland (1)

Israel (6)

Italy (1)

Luxembourg (1)

Netherlands (3)

Russia (1)

Sweden (1)

Switzerland (1)

Ukraine (7)

United States (18)

England (4)

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Significo

5.0 3 reviews

$1,000+

$25 - $49 / hr

50 - 249

Serves Saudi Arabia

Services provided

40% Call Center Services

20% Customer Service Outsourcing

15% Back Office Outsourcing +2 services

15% CRM Consulting and SI

10% Direct Marketing

Significo is a proficient provider of Customer Support Services, specializing in Contact Center Services, including both inbound and outbound call handling. With a 100% positive feedback rate from clients, they are praised for their passion, expertise, and customer-centric approach. Clients report increased customer satisfaction, reduced waiting times, and improved service efficiency through their collaboration with Significo.

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2 of 2 Call Center Services reviews are 5 stars

$200,000 – $999,999 avg. project cost

Call Center Services PROJECT HIGHLIGHT

Call Center Services for Passenger Transportation Company

5.0 — Significo provided call center services to a passenger transportation company. They assisted the end customers with travel price inquiries, subscription ticket inquiries, passenger complaints, and Read more

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Valoris Center

4.9 11 reviews
Premier Verified

$1,000+

< $25 / hr

250 - 999

Serves Saudi Arabia

Services provided

50% Call Center Services

20% Customer Service Outsourcing

15% Back Office Outsourcing +1 service

15% CRM Consulting and SI

Valoris Center is a leading provider of comprehensive Contact Center Services, including Inbound and Outbound Call Center solutions. The company is consistently praised for its flexibility and professional approach, achieving success rates of up to 80% and customer satisfaction scores above 90%. Clients commend their proactive communication and adaptability in addressing diverse customer support needs.

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Reviews mention Flexible

The sentiment regarding Valoris Center's flexibility is overwhelmingly positive across multiple reviews. Clients appreciate their adaptability to varying demands, with one stating, "Valoris has always been a flexible partner, adapting to our needs, especially during peaks." Another client highlighted their ability to manage fluctuating volumes and noted, "We appreciate Valoris Center's flexibility and capacity to adapt." Overall, Valoris Center is recognized for their proactive approach and quick response to client requirements.

Call Center Services for Digital Solutions Provider

4.5 Mar 3, 2023

Valoris has always been a flexible partner, adapting to our needs, especially when we encountered peaks or distinctive demands regarding our service. They are proactive and deliver comprehensive reports; they react quickly whenever needed and efficiently deal with unplanned topics.

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Outbound Call Center Service for Automobile Company

5.0 Feb 21, 2023

We appreciate that Valoris adapted to our industry particularities and managed to dive into the specifics; they are also flexible and result oriented.

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Call Center Services for Consumer Products Company

5.0 Nov 9, 2021

Taking into consideration our fluctuating volumes and the difficulty to predict the forecast. We appreciate Valoris Center's flexibility and capacity to adapt, and we acknowledge their involvement in the project.

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Call Center Services for Delivery App

5.0 Sep 24, 2021

Valoris is a flexible business partner, meaning they can adapt and react to challenges. They proved this from the start, by handling a quick and effective ramp-up. Moreover, in the first year of business, they scaled up the team up to three times and improved customer satisfaction scores, in the same time.

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Call Center Services for Optics Co

5.0 Mar 12, 2025

The team at Valoris Center is highly flexible and consistently offers improvement ideas. They deliver on time and respond promptly to our needs, providing a professional service. Valoris Center stands out for their flexibility and strong people skills.

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6 of 7 Call Center Services reviews are 5 stars

2 new reviews for Call Center Services in past 6 months

$50,000 – $199,999 avg. project cost

Call Center Services PROJECT HIGHLIGHT

Call Center & Sales Services for FinTech Platform Co

5.0 — Valoris Center was hired by a fintech platform company to manage their outbound service and sales campaign. The team handled the client's welcome calls and encouraged customers to order a physical Read more

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2 of 2 reviews are 5 stars

2 new reviews for Call Center Services services

$10,000 – $49,000 avg. project cost

Reviewed 2 times in the past 6 months

Recent client feedback for Valoris Center highlights their strong performance in customer engagement and project management. One client praised their flexibility and effective communication, achieving a 20% appointment success rate. Another noted an impressive 80% contact rate with new customers and a proactive approach that enhanced customer experience. Overall, sentiment is highly positive, with clients appreciating their professionalism, innovative ideas, and commitment to delivering results, without any noted areas for improvement.

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Acsel Now

Not yet reviewed

$1,000+

$25 - $49 / hr

2 - 9

Riyadh, Saudi Arabia

Services provided

45% Business Consulting

20% Corporate Training & Coaching

15% Sales Outsourcing +2 services

10% Digital Strategy

10% Financial Consulting

Acsel Now is a Business Consulting company. Launched in 2019, the team offers Business Consulting and Corporate Training & Coaching.
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Leader Investment Group - LIG

Not yet reviewed

Undisclosed

Undisclosed

250 - 999

Riyadh, Saudi Arabia

Services provided

15% Call Center Services

20% BI & Big Data Consulting & SI

20% Business Consulting +3 services

20% IT Strategy Consulting

15% IoT Development

10% Cybersecurity

Leader Investment Group - LIG is a midsize IT strategy consulting company. Established in 2009, the team provides IT strategy consulting and BI & big data consulting & SI.
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Belkins

4.9 223 reviews
Premier Verified

$1,000+

< $25 / hr

50 - 249

Serves Saudi Arabia

Services provided

10% Call Center Services

70% Sales Outsourcing

10% CRM Consulting and SI +1 service

10% Email Marketing

Belkins is a lead generation and Contact Center Services company that excels in outbound email and telephonic support. With a strong emphasis on personalized outreach and appointment setting, their work consistently garners positive feedback, with over 90% of reviews highlighting their efficiency and proactive communication. Clients frequently commend their ability to foresee challenges and adapt strategies for improved results, offering great value for cost.

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Reviews mention Flexible

The sentiment regarding flexibility in Belkins' client feedback is overwhelmingly positive. Clients noted their adaptability in project management and willingness to pivot strategies as needed. For instance, one client appreciated how Belkins quickly adjusted their approach when initial strategies did not yield desired outcomes. Another client highlighted their ability to tailor outreach based on continuous feedback, ensuring alignment with evolving project goals. Overall, Belkins is recognized for their responsive and flexible management style, contributing significantly to client satisfaction.

Email Marketing & Sales Outsourcing for Consulting Firm

5.0 Aug 27, 2024

Their project management was excellent, balancing structure and flexibility. They delivered on time, communicated clearly, and used advanced tools and methods, adapting quickly to our needs.

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Business Lead Dev for Manufacturing Company

5.0 Apr 30, 2024

They were always responsive and flexible. This dynamic and innovative approach was part of what made their customer support excellent.

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Lead Generation & Email Mktg for Medical Device Software Co

4.5 Mar 21, 2024

Belkins really listened to us and tailored their approach to meet our unique needs. They were flexible and focused on getting us results.

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Appointment Setting for Educational Establishment

5.0 Mar 9, 2024

This team is very flexible and ready to constantly experiment to improve and optimize towards our goals.

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Email Mktg & Lead Gen for Employee Recognition Programs Co

5.0 Feb 27, 2024

The Belkins team is flexible, responsive, clear with their communication, and quick to pivot if we ask. Even though they are on the other side of the Atlantic from our team, we have experienced no issues with timely communication or delivery of services.

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41 of 43 Call Center Services reviews are 5 stars

$10,000 – $49,000 avg. project cost

Call Center Services PROJECT HIGHLIGHT

Account-Based Marketing for IT Services Company

5.0 — Belkins executed a targeted account-based marketing campaign for an IT services company. The tasks included identifying potential clients, creating outreach campaigns, cold calling, Read more

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1 of 2 reviews are 5 stars

$10,000 – $49,000 avg. project cost

Reviewed 2 times in the past 6 months

In the past six months, Belkins has received positive feedback for their proactive approach and effective cold outreach strategies. Clients noted their responsiveness and commitment to understanding unique business needs. For example, MedTrans Go highlighted their success in booking over 50 meetings, resulting in two new customer acquisitions. However, one client suggested earlier strategy pivots could enhance results. Overall, sentiment remains highly favorable, with clients appreciating Belkins' value and partnership-oriented mindset.

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Australia (1)

Belgium (2)

Canada (8)

Chile (1)

Cyprus (1)

Czech Republic (1)

Denmark (2)

Estonia (6)

Finland (1)

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Unity Communications

4.9 46 reviews
Premier Verified

$1,000+

< $25 / hr

1,000 - 9,999

Serves Saudi Arabia

Services provided

10% Call Center Services

55% Back Office Outsourcing

35% Customer Service Outsourcing

Unity Communications is a reputable company specializing in comprehensive Customer Support Services, including Inbound and Outbound Call Center solutions. Their consistent high ratings reflect a strong commitment to quality and client satisfaction, with over 80% of reviews highlighting their professionalism and effective communication. Notable achievements include a 20% increase in customer satisfaction and a 30% reduction in response times, showcasing their dedication to excellence in telephonic support.

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Reviews mention Flexible

Unity Communications has received consistently positive feedback regarding their flexibility and responsiveness. Clients noted their ability to adapt to changing requirements, with one client highlighting their experience in managing initial kick-off issues effectively. Another client emphasized their willingness to accommodate new tasks and evolve the scope of work seamlessly. Overall, the sentiment surrounding flexibility is overwhelmingly positive, with multiple clients expressing satisfaction with how Unity Communications has facilitated smoother operations and improved project outcomes.

Call Center Services for E-Commerce Company

5.0 Sep 28, 2021

They are very flexible and responsive. Everything has been satisfying for now.

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E-Commerce Back Office Support for Aerospace Company

5.0 Jul 10, 2020

Flexibility, and ability to deal with change. This is an organization with a lot of experience — they had seen the kick-off issues before, and knew how to address them.

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BPO for E-commerce Mergers & Acquisitions Firm

5.0 May 13, 2020

They’re very proactive and flexible, as we’ve evolved our scope of work to include both task completion and a dedicated account representative. They’re always willing to help us achieve our goals.

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Outsourced Customer Service and E-Commerce for Crafts Company

5.0 Jun 19, 2019

Transitioning things over to them was thought out well in advance and was incredibly flexible with my hectic schedule. I have NO complaints!

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Data Entry & Processing for Toxicology Laboratory

4.5 Feb 25, 2025

The month-to-month nature allows for flexibility on the front end should things not be a good fit, which they are. The flexibility helps to solidify the justification of pricing with management. The communication has been well received.

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6 of 7 Call Center Services reviews are 5 stars

3 new reviews for Call Center Services in past 6 months

$10,000 – $49,000 avg. project cost

Call Center Services PROJECT HIGHLIGHT

Customer Support Services for Private Equity Group

5.0 — Unity Communications is providing customer service support for a private equity group’s recently acquired companies. They’ve also helped the client migrate their CRM to HubSpot and their phone Read more

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Canada (1)

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United States (35)

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IBT: No. 1 BPO Company in Middle East

4.0 1 review

$50,000+

Undisclosed

1,000 - 9,999

Riyadh, Saudi Arabia

Services provided

30% Call Center Services

20% Customer Service Outsourcing

20% IT Managed Services +5 services

10% Back Office Outsourcing

10% Finance & Accounting Outsourcing (FAO)

5% Staffing

3% HR Outsourcing

2% Recruiting

IBT: No. 1 BPO Company in Middle East is a leading provider of Contact Center Services, specializing in Customer Support Services and Call Handling. Their reviews reflect a high level of professionalism and effective communication, with 100% of feedback highlighting their prompt actions and successful achievement of agreed KPIs, making them a reliable choice for telephonic support needs.

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0 of 1 Call Center Services reviews are 5 stars

1 new review for Call Center Services in past 6 months

$200,000 – $999,999 avg. project cost

Call Center Services PROJECT HIGHLIGHT

Call Center Services for Eyecare Hospital

4.0 — IBT: No. 1 BPO Company in Middle East provides call center services for an eyecare hospital. The team is responsible for handling the client's calls after duty hours and on public holidays. Read more

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AL ASILA

Not yet reviewed

Undisclosed

Undisclosed

50 - 249

Riyadh, Saudi Arabia

Services provided

50% Call Center Services

25% Business Consulting

25% IT Managed Services

AL ASILA is an answering service company. They are headquartered in Riyadh, Saudi Arabia, and their services include Call Center Services and IT managed services.
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Raya CX

Not yet reviewed

$10,000+

< $25 / hr

1,000 - 9,999

Al Khobar, Saudi Arabia

Services provided

20% Call Center Services

30% Back Office Outsourcing

20% HR Outsourcing +4 services

10% Customer Service Outsourcing

10% Sales Outsourcing

5% Email Marketing

5% Social Media Marketing

Raya CX is a Back Office Outsourcing company located in Cairo, Egypt and Dubai, United Arab Emirates. Their services include Back Office Outsourcing and Call Center Services.
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More responsive than most other service providers

Raya CX is very responsive

They are a great candidate to start a conversation with. Send them a short message or project inquiry.

Get in Touch

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RSI NGD Group of Companies

5.0 1 review

$1,000+

Undisclosed

50 - 249

Riyadh, Saudi Arabia

Services provided

10% Call Center Services

10% Back Office Outsourcing

10% Business Consulting +8 services

10% Content Writing Services

10% Customer Service Outsourcing

10% Digital Strategy

10% Sales Outsourcing

10% Search Engine Optimization

10% Web Design

5% HR Outsourcing

5% Staffing

RSI NGD Group of Companies is a customer service outsourcing firm renowned for enhancing customer experience operations. The company received overwhelmingly positive feedback, with 100% of reviewers praising their commitment to delivering unique, cost-effective solutions that exceeded expectations and increased customer satisfaction. Additionally, 100% of the feedback highlighted their exemplary project management and communication skills.

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Centro

Not yet reviewed

Undisclosed

Undisclosed

1,000 - 9,999

Riyadh, Saudi Arabia

Services provided

15% Call Center Services

30% HR Outsourcing

15% Customer Service Outsourcing +5 services

10% CRM Consulting and SI

10% IT Managed Services

10% Sales Outsourcing

5% Back Office Outsourcing

5% ERP Consulting and SI

Centro is a HR Outsourcing company. The Winchester, Virginia-based firm specializes in HR Outsourcing and Call Center Services.
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