Top Call Center Services & Voice Services in Saudi Arabia
14 Companies
List of the Top Saudi Arabia Call Center Companies & Voice Services
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$1,000+< $25 / hr1,000 - 9,999Serves Saudi ArabiaServices provided
25% Call Center Services35% Customer Service Outsourcing20% AI Agents +2 services15% Back Office Outsourcing5% Data Annotation ServicesSee all 81 projectsSupportYourApp is a premier provider of Contact Center Services, specializing in Customer Support Services, including Inbound and Outbound Call Center operations. The company is consistently praised for its high responsiveness, flexibility, and the ability to deliver 24/7 telephonic support. Across reviews, SupportYourApp receives positive feedback for its professionalism and commitment to efficient call handling, with no major areas for improvement noted by 100% of reviewers.
Reviews mention Efficient
The overall sentiment regarding efficiency in client feedback for SupportYourApp is overwhelmingly positive. Clients praised the team's ability to handle customer inquiries and support tasks promptly and effectively. For instance, one client noted, 'The team has been responsive, reliable, and easy to work with.' Another stated, 'Their professionalism and efficiency have contributed positively to our service standards.' Overall, clients expressed satisfaction with timely responses and smooth project management, highlighting a consistent delivery of quality service.-
Customer Support Services for B2B Software Development Firm
5.0 Jan 10, 2023We had an in-house team previously and they were excellent, so we were concerned that an outsourced team wouldn't have the depth of experience required - however, they have maintained the excellent level of user feedback we were getting before, and are always being complimented by customers on how quickly and efficiently they resolve issues. This has enabled us to free up the previous in-house team members to take on other roles in the business, so a massive win-win.
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Support for Video-Based Health & Wellness Monitor
5.0 Nov 15, 2021It is very efficient. The team and our Delivery Manager are always ready to help us. We are also very open to the team asking for our expertise. We are very glad to help them out any way we can, and they are very eager to learn new things and become better for our customers.
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Customer Support Services for SaaS Company
4.5 Aug 5, 2021Their ability and willingness to talk, listen, share and do everything to make us comfortable and at the same time be efficient for our business is truly stunning.
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BPO Services for Marketing Platform
5.0 May 5, 2021We see more and more positive reviews from customers regarding not only the speed but also the efficiency of our team! It is now very effective - we found our common ground in order to have both sections happy!
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Presales & Customer Support for AI Language Platform
5.0 Apr 15, 2020Their ability to deliver is great as well. They’re extremely responsive, and we’re confident that our customers are getting personalized service. Their personal touch and approach make them feel like they’re talking to a person, not a robot. They’re not only efficient, but they go the extra mile to personalize.
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11 of 14 reviews are 5 stars1 new review for Call Center Services services$200,000 – $999,999 avg. project costRead 14 Recent ReviewsReviewed 14 times in the past 6 months
In the last six months, client feedback on SupportYourApp has been mixed. While some clients praised their responsiveness and adaptability, as seen in the health platform review highlighting strong performance and proactive communication, others reported significant issues. A lifestyle apparel brand noted a lack of accountability and ownership, leading to increased internal workload. Overall, sentiment varies, with some clients recommending the service and others expressing dissatisfaction due to execution shortcomings.Was this helpful?
29 of 32 Call Center Services reviews are 5 stars1 new review for Call Center Services in past 6 months$50,000 – $199,999 avg. project costRead 32 ReviewsCall Center Services PROJECT HIGHLIGHT
Technical Support for Analytics Platform
5.0 — SupportYourApp provides ongoing L2 and L3 phone and email technical support for an analytics platform. Read moreWas this helpful?
Industry Experience
SupportYourApp has demonstrated expertise across various industries, including Information Technology, Healthcare, and Financial Services, receiving positive feedback for their operational excellence and customer-centric approach. Clients highlighted their adaptability and proactive communication in managing customer support, particularly in fast-paced environments like eCommerce and SaaS. Overall sentiment is favorable, with many clients noting improved response times and customer satisfaction, making them a suitable partner for technology-driven and service-oriented businesses.
Read All ReviewsSelect Industry to see insights
Non-profit Consumer Products eCommerce HVAC Healthcare Telecommunications Arts, entertainment & music Research Transportation Other Industry Social Networking Hospitality & leisure Business services Gaming Software Education IT Services Financial services Manufacturing Fitness Wellness & Fitness Advertising & marketing Other industries Information technology RetailWas this helpful?
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Division50
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$1,000+Undisclosed50 - 249Riyadh, Saudi ArabiaServices provided
20% Call Center Services25% Demand Generation Marketing25% Event Marketing +2 services15% Performance Marketing15% Sales OutsourcingSee all 28 projectsDivision50 is a strategic agency specializing in Contact Center Services and integrated sales and marketing solutions. Across multiple reviews, 100% of clients commend their effective coordination of inbound and outbound efforts, leading to significant ROI and seamless execution. Notably, Division50 is praised for their attention to brand voice and business-first mindset, although some desire more granular reporting and additional coaching support.
Reviews mention Innovative
Clients have consistently praised Division50 for their innovative approach to marketing and project execution. One client highlighted their ability to combine innovative messaging with data-driven targeting, significantly enhancing engagement through personalized outreach. Another noted that Division50's innovative strategies led to a 30% increase in event attendance and improved participant engagement. Overall, the sentiment regarding their innovation is highly positive, emphasizing their unique contributions to client projects.-
Marketing Services for Financial Services Company
5.0 Mar 14, 2024Their innovative thinking and carefully planned strategy boosted our events and made a lasting impact on attendees.
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Email Marketing for IT Services & Consulting Company
5.0 Sep 15, 2025The ability to combine innovative messaging with data-driven targeting was what really impressed me. Division50 greatly increased engagement by customizing each sequence to distinct decision-maker personalities rather than sending generic bulk emails. Their work seemed like an extension of our own marketing team because of their proficiency in matching our IT consulting value proposition with email outreach.
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Industry Experience
Division50 has demonstrated expertise across multiple industries, notably Financial Services, IT Services, Software, Advertising & Marketing, and Telecommunications. Clients praised their ability to integrate sales and marketing strategies, resulting in improved lead generation and conversion rates. Overall sentiment is highly positive, with notable strengths in project management, responsiveness, and the capacity to drive measurable business outcomes. This provider is particularly well-suited for organizations seeking to enhance their sales processes and marketing effectiveness.
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Consulting IT Services Information technology Telecommunications Software Financial services Advertising & marketingWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Overall, clients consistently reported that Division50 offers excellent value for money, with many highlighting that their pricing aligns well with project budgets. For instance, one CEO noted that Division50's 'pricing fit our budget' and provided 'good value for cost.' Multiple clients emphasized the effectiveness of their services, leading to significant outcomes such as increased lead generation and revenue growth, further validating their cost-effectiveness.Was this helpful?
See All Locations (2)Riyadh, Saudi Arabia
Al Shohda District
Riyadh, Saudi Arabia 132412 - 5
+971522764190
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$250,000+$300+ / hr1,000 - 9,999Riyadh, Saudi Arabia
Services provided
20% Call Center Services45% Customer Service Outsourcing25% Back Office Outsourcing +1 service10% Sales OutsourcingSmart Link is a Customer Service Outsourcing company. The team is in Riyadh, Saudi Arabia, and their services include Customer Service Outsourcing and Back Office Outsourcing.
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$5,000+< $25 / hr1,000 - 9,999الرياض, Saudi Arabia
Services provided
15% Call Center Services25% Customer Service Outsourcing20% IT Managed Services +6 services10% Back Office Outsourcing10% HR Outsourcing10% Sales Outsourcing5% Accounting3% Recruiting2% StaffingETISAL International is a Customer Service Outsourcing company located in Cairo, Egypt and Cairo, Egypt. Their services include Customer Service Outsourcing and IT managed services.
Read moreSee All Locations (3)الرياض, Saudi Arabia
Al Izdihar Dist., P.O. Box 814 Riyadh
الرياض, Saudi Arabia 114681001 - 2000
+ 966.11.494.0606
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$50,000+< $25 / hr1,000 - 9,999Riyadh, Saudi Arabia
Services provided
40% Call Center Services15% HR Outsourcing15% Recruitment Process Outsourcing +3 services10% Back Office Outsourcing10% Customer Service Outsourcing10% Sales OutsourcingExcellent Solutions is a large call center company headquartered in Riyadh, Saudi Arabia. Their services include Call Center Services and HR Outsourcing.
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$25,000+Undisclosed10 - 49Riyadh, Saudi Arabia
Services provided
50% Call Center Services20% Corporate Training & Coaching20% HR Consulting +1 service10% Direct MarketingLife Contact Center is a small telephone answering service located in Riyadh, Saudi Arabia. The team provides Call Center Services and Corporate Training & Coaching.
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$1,000+$25 - $49 / hr2 - 9Jeddah, Saudi Arabia
Services provided
20% Call Center Services60% Video Production20% Corporate PhotographyElite Design Studio is a small Jeddah, Saudi Arabia-based video production company. Their services include Video Production and Call Center Services.
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$1,000+$25 - $49 / hr10 - 49Jeddah, Saudi Arabia
Services provided
30% Call Center Services60% AI Development5% CRM Consulting and SI +1 service5% IoT DevelopmentTwerlo AI is a Dubai, United Arab Emirates-based artificial intelligence development company. Their services include Artificial Intelligence and Call Center Services.
Read moreSee All Locations (3)Jeddah, Saudi Arabia
Jeddah
Jeddah, Saudi Arabia 0000041 - 49
0583280804
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$1,000+< $25 / hr10 - 49Jeddah, Saudi Arabia
Services provided
25% Call Center Services25% Back Office Outsourcing25% ERP Consulting and SI +1 service25% HR OutsourcingERP consulting and SI company Moscar Business Solutions is in Cairo, Egypt and Jeddah, Saudi Arabia. Their services include ERP consulting and SI and Call Center Services.
Read moreSee All Locations (2)Jeddah, Saudi Arabia
Al Murjanah Tower, Prince Sultan Road, Jeddah - Saudi Arabia
Jeddah, Saudi Arabia 2343510 - 15
+201101720558
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$1,000+$50 - $99 / hr10 - 49Al Khobar, Saudi Arabia
Services provided
20% Sales Outsourcing20% Search Engine Optimization20% Social Media Marketing +2 services20% UX/UI Design20% Web DevelopmentLeads is a social media marketing agency. They focus on Social Media Marketing and Search Engine Optimization and are based in Al Khobar, Saudi Arabia.
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$1,000+$25 - $49 / hr2 - 9Riyadh, Saudi Arabia
Services provided
45% Business Consulting20% Corporate Training & Coaching15% Sales Outsourcing +2 services10% Digital Strategy10% Financial ConsultingAcsel Now is a Business Consulting company. Launched in 2019, the team offers Business Consulting and Corporate Training & Coaching.
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UndisclosedUndisclosed250 - 999Riyadh, Saudi Arabia
Services provided
15% Call Center Services20% BI & Big Data Consulting & SI20% Business Consulting +3 services20% IT Strategy Consulting15% IoT Development10% CybersecurityLeader Investment Group - LIG is a midsize IT strategy consulting company. Established in 2009, the team provides IT strategy consulting and BI & big data consulting & SI.
Read moreSee All Locations (4)Riyadh, Saudi Arabia
1st floor Asas Gallary hay Ar Rabi, Al Qala’a street
Riyadh, Saudi Arabia 13316201 - 250
+966 920.009.276
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$50,000+Undisclosed1,000 - 9,999Riyadh, Saudi Arabia
Services provided
30% Call Center Services20% Customer Service Outsourcing20% IT Managed Services +5 services10% Back Office Outsourcing10% Finance & Accounting Outsourcing (FAO)5% Staffing3% HR Outsourcing2% RecruitingSee all 1 projectsIBT: No. 1 BPO Company in Middle East is a leading provider of Contact Center Services, specializing in Customer Support Services and Call Handling. Their reviews reflect a high level of professionalism and effective communication, with 100% of feedback highlighting their prompt actions and successful achievement of agreed KPIs, making them a reliable choice for telephonic support needs.
0 of 1 Call Center Services reviews are 5 stars1 new review for Call Center Services in past 6 months$200,000 – $999,999 avg. project costRead 1 ReviewCall Center Services PROJECT HIGHLIGHT
Call Center Services for Eyecare Hospital
4.0 — IBT: No. 1 BPO Company in Middle East provides call center services for an eyecare hospital. The team is responsible for handling the client's calls after duty hours and on public holidays. Read moreWas this helpful?
Industry Experience
IBT: No. 1 BPO Company in Middle East has garnered positive feedback in the medical industry, particularly for its expertise in managing call center operations for healthcare providers. Clients have praised their effective communication, professionalism, and ability to meet agreed KPIs, indicating a strong capability in delivering results. The company is deemed a reliable partner for businesses seeking quality BPO services within the healthcare sector, reflecting a favorable sentiment overall.
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MedicalWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients have expressed a positive sentiment regarding IBT's pricing, highlighting it as a key factor in their selection process. One client noted that the 'pricing fit our budget' and emphasized the 'good value for cost' provided. Overall, the feedback indicates that IBT delivers effective services at a competitive price, meeting clients' expectations without the need for improvements in this area.Was this helpful?
See All Locations (7)Riyadh, Saudi Arabia
Building No: 9353, Office # 3, Shaddad Al Fahri Farazdaq Street, Al Malaz
Riyadh, Saudi Arabia 12642151 - 200
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$10,000+< $25 / hr1,000 - 9,999Al Khobar, Saudi Arabia
Services provided
20% Call Center Services30% Back Office Outsourcing20% HR Outsourcing +4 services10% Customer Service Outsourcing10% Sales Outsourcing5% Email Marketing5% Social Media MarketingRaya CX is a Back Office Outsourcing company located in Cairo, Egypt and Dubai, United Arab Emirates. Their services include Back Office Outsourcing and Call Center Services.
Read moreMore responsive than most other service providers
Get in TouchRaya CX is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.Was this helpful?
See All Locations (6)Al Khobar, Saudi Arabia
Shoaibi Building, Prince Thamer Street, Al-Khobar Al Shamalia, Khobar, KSA 34428
Al Khobar, Saudi Arabia 34428201 - 250
+966 13 825 8500
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UndisclosedUndisclosed1,000 - 9,999Riyadh, Saudi Arabia
Services provided
15% Call Center Services30% HR Outsourcing15% Customer Service Outsourcing +5 services10% CRM Consulting and SI10% IT Managed Services10% Sales Outsourcing5% Back Office Outsourcing5% ERP Consulting and SICentro is a HR Outsourcing company. The Winchester, Virginia-based firm specializes in HR Outsourcing and Call Center Services.
Read moreSee All Locations (4)Riyadh, Saudi Arabia
7051, Al-Ahsa street
Riyadh, Saudi Arabia 1283610 - 15
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List of the Top 1 Saudi Arabia Call Center Companies & Voice Services
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$1,000+Undisclosed50 - 249Riyadh, Saudi Arabia
Ability to deliver
32.4/40.017.8/20 Reviews10/10 Clients & Experience4.6/10 Market PresenceService focus
20% Call Center Services15% Sales Outsourcing65% Other -
$250,000+$300+ / hr1,000 - 9,999Riyadh, Saudi Arabia
Ability to deliver
5.5/40.00/20 Reviews0/10 Clients & Experience5.5/10 Market PresenceService focus
20% Call Center Services10% Sales Outsourcing70% Other -
$5,000+< $25 / hr1,000 - 9,999الرياض, Saudi Arabia
Ability to deliver
5.3/40.00/20 Reviews0/10 Clients & Experience5.3/10 Market PresenceService focus
15% Call Center Services10% Sales Outsourcing75% Other -
$50,000+< $25 / hr1,000 - 9,999Riyadh, Saudi Arabia
Ability to deliver
5.2/40.00/20 Reviews0/10 Clients & Experience5.2/10 Market PresenceService focus
40% Call Center Services10% Sales Outsourcing50% Other -
$25,000+Undisclosed10 - 49Riyadh, Saudi Arabia
Ability to deliver
4/40.00/20 Reviews0/10 Clients & Experience4/10 Market PresenceService focus
50% Call Center Services50% Other -
$1,000+$25 - $49 / hr2 - 9Jeddah, Saudi Arabia
Ability to deliver
8.2/40.00/20 Reviews3.6/10 Clients & Experience4.6/10 Market PresenceService focus
20% Call Center Services80% Other -
$1,000+$25 - $49 / hr10 - 49Jeddah, Saudi Arabia
Ability to deliver
5.2/40.00/20 Reviews0/10 Clients & Experience5.2/10 Market PresenceService focus
30% Call Center Services70% Other -
$1,000+< $25 / hr10 - 49Jeddah, Saudi Arabia
Ability to deliver
5.6/40.00/20 Reviews0/10 Clients & Experience5.6/10 Market PresenceService focus
25% Call Center Services75% Other -
$1,000+$50 - $99 / hr10 - 49Al Khobar, Saudi Arabia
Ability to deliver
4/40.00/20 Reviews0/10 Clients & Experience4/10 Market PresenceService focus
20% Sales Outsourcing80% Other -
$1,000+$25 - $49 / hr2 - 9Riyadh, Saudi Arabia
Ability to deliver
5.2/40.00/20 Reviews0/10 Clients & Experience5.2/10 Market PresenceService focus
15% Sales Outsourcing85% Other -
UndisclosedUndisclosed250 - 999Riyadh, Saudi Arabia
Ability to deliver
0/40.00/20 Reviews0/10 Clients & Experience0/10 Market PresenceService focus
15% Call Center Services85% Other -
$50,000+Undisclosed1,000 - 9,999Riyadh, Saudi Arabia
Ability to deliver
17.8/40.013.2/20 Reviews0/10 Clients & Experience4.6/10 Market PresenceService focus
30% Call Center Services70% Other -
$10,000+< $25 / hr1,000 - 9,999Al Khobar, Saudi Arabia
Ability to deliver
8.4/40.00/20 Reviews1.9/10 Clients & Experience6.5/10 Market PresenceService focus
20% Call Center Services10% Sales Outsourcing70% Other -
UndisclosedUndisclosed1,000 - 9,999Riyadh, Saudi Arabia
Ability to deliver
10.5/40.00/20 Reviews4.8/10 Clients & Experience5.7/10 Market PresenceService focus
15% Call Center Services10% Sales Outsourcing75% Other
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