Top BPO Companies in Saudi Arabia

Ratings Updated: February 9, 2025

Featured

What are Featured Providers?

ConnectOS

Not yet reviewed

Undisclosed

< $25 / hr

1,000 - 9,999

Serves Saudi Arabia

Services provided

10% Back Office Outsourcing

10% Call Center Services

10% Customer Service Outsourcing +7 services

10% Finance & Accounting Outsourcing (FAO)

10% HR Consulting

10% HR Outsourcing

10% IT Managed Services

10% IT Staff Augmentation

10% IT Strategy Consulting

10% Sales Outsourcing

ConnectOS is a leading provider of offshore talent for organisations in Australia, New Zealand, the US, Canada and the UK. For over a decade, we’ve been supporting our global clients with premium
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Hugo

5.0 25 reviews
Premier Verified

$1,000+

< $25 / hr

1,000 - 9,999

Serves Saudi Arabia

Services provided

40% Customer Service Outsourcing

20% Back Office Outsourcing

20% Data Annotation Services +2 services

10% Call Center Services

10% Content Moderation Services

Hugo is a versatile outsourcing company specializing in customer support, content management, and operational efficiency. Across various projects, they have consistently delivered remarkable results, such as a 99.8% accuracy rate in order processing and a 50% reduction in support tickets. Reviewers appreciated their adaptability and seamless integration into existing operations, with 100% of reviews highlighting their positive impact on operational capacity and efficiency.

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Reviews mention Experienced

Clients express high satisfaction with Hugo's expertise and professionalism. One client noted that Hugo effectively managed their affiliate program, resulting in over 800 global ambassadors and a 50% reduction in customer support tickets. The team's meticulous attention to detail and dynamic scalability were particularly praised, reflecting their ability to adapt to project needs. Overall, the sentiment is overwhelmingly positive, highlighting Hugo's commitment to quality and timely delivery.

Content Mktg & Call Center Services for Cashback Gaming Co

5.0 Aug 23, 2023

Hugo impressed us with: Quality and Detail: Their work reflected meticulous attention to detail, consistently delivering excellent outcomes. Experienced Agents: Sourcing agents are seasoned professionals, contributing to campaign success. Dynamic Scalability: Hugo's flexible agent allocation adapts to campaign needs, optimizing efficiency and cost-effectiveness.

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1 of 1 Data Annotation Services reviews are 5 stars

$50,000 – $199,999 avg. project cost

Data Annotation Services PROJECT HIGHLIGHT

Content Moderation & Customer Support for Digital Media Co

5.0 — Hugo provides content moderation services for a digital media company. The team also offers customer support to existing customers and potential prospects via email and chat. Read more

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France (1)

Kenya (3)

Netherlands (1)

United Arab Emirates (1)

United States (8)

England (1)

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TECHSPEED INC

4.9 13 reviews
Premier Verified

$1,000+

< $25 / hr

50 - 249

Serves Saudi Arabia

Services provided

20% Back Office Outsourcing

15% Customer Service Outsourcing

15% Data Annotation Services +5 services

15% Document Digitization & Management

10% Call Center Services

10% Content Moderation Services

10% Transcription

5% Generative AI

TECHSPEED INC is a company specializing in data entry, transcription, lead generation, and business process outsourcing services. The reviews highlight their adaptability, efficiency, and excellent customer service, with a notable emphasis on their quick response times and error-free project execution. Approximately 100% of reviewers praised their reliability and communicative approach, while only a small percentage noted minor areas for improvement, such as record-keeping. Their consistent performance makes them a trusted partner in diverse industries.

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Reviews mention Communicative

Overall, clients consistently commend TechSpeed Inc. for their strong communication skills. They noted the company's transparency, timely updates, and responsiveness to inquiries. For instance, one client highlighted that TechSpeed communicated delivery times throughout a critical project, while another praised their ability to address changes promptly. The sentiment across reviews is overwhelmingly positive, with clients appreciating the professionalism and clarity in communication that facilitates seamless collaboration.

Transcription Services for Consumer Credit Reporting Agency

5.0 Dec 12, 2022

TechSpeed recently completed a highly critical project for us in which the updated dispositions for active court records were collected in an effort to provide them quickly to our customers. We received batches of these updates for nearly 136,000 cases and TechSpeed was communicating delivery times every step of the way. We were able to ingest these updates much quicker than anticipated and our customers were extremely pleased with the turnaround time.

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Market Research & Outreach for Equipment Retailer

5.0 Nov 30, 2022

We maintained weekly collaborative meetings to discuss productivity & were constantly discussing new potential processes to better production. Their extremely transparent whether it be good or bad, they were able to communicate immediately. Any change I threw at them, they handled with grace.

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Data Entry Services for M&A Advisory Firm

5.0 Jun 3, 2021

The team is very familiar with Microsoft Excel, and they handled the data entry work well. We set up some checking points in the templates, and the team made their best to get checking points “OK” before submitting them to us. Sometimes, when we have urgent tasks, they could quickly priority their resources to accommodate the timeline. Also, the project manager is easy to communicate with and very hands-on for the whole process.

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Data Entry for Scholarship Fund

5.0 Jul 11, 2019

Perfect. Their team leader is extremely communicative and is quick to respond to any questions we have had. Conversely, the team leader is efficient in reviewing the information we provide and presenting clarifying questions to ensure the project will be completed as near to perfect as possible.

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Data Mining to Assess Global Pain Landscape

5.0 Feb 6, 2019

Regarding communication, TechSpeed LLC responded almost instantly to every request we had. They created the deliverables very quickly. The workflow was effective and fast.

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Canada (1)

United States (11)

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Division50

4.9 4 reviews

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Verified

$1,000+

Undisclosed

2 - 9

Riyadh, Saudi Arabia

Services provided

40% Sales Outsourcing

30% Call Center Services

15% Email Marketing +1 service

15% Event Marketing

Division50 is a marketing and lead generation consultancy known for its innovative strategies and effective outreach campaigns. The company consistently receives positive feedback, with 100% of reviews highlighting their timely communication, strategic expertise, and ability to enhance engagement and lead generation processes. Clients appreciate their alignment with company values and their ability to deliver low-cost, high-value results.

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Reviews mention Results-oriented

Clients have expressed a strong sentiment towards Division50's results-oriented approach, highlighting significant achievements such as the generation of qualified leads that exceeded expectations and a notably lower cost per lead compared to typical PPC campaigns. One client noted the ongoing project's positive outcomes and effective communication, emphasizing Division50's understanding of their business model and the ability to create resonant campaigns. Overall, feedback indicates a consistent delivery of results and a commitment to client objectives.

Lead Generation Services for Data Analytics Company

4.5 Apr 11, 2023

The number of leads generated through the direct outreach process met our expectations and continue to generate great results. The percentage of leads generated have progressed well within our sales cycle. The cost per qualified lead generated is significantly lower than typical PPC ad campaigns.

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1 of 1 Event Marketing reviews are 5 stars

$10,000 – $49,000 avg. project cost

Event Marketing PROJECT HIGHLIGHT

Web Optimization & Event Marketing for Digital Marketing Co

5.0 — A digital marketing agency hired Division50 to improve their website's functionality, UX, and overall performance. Additionally, the team helped the client develop and implement event marketing Read more

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United Arab Emirates (2)

England (1)

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Hexaware Technologies

Not yet reviewed
Verified

Undisclosed

Undisclosed

10,000+

Riyadh, Saudi Arabia

Services provided

10% Cloud Consulting & SI

10% IT Managed Services

10% IT Strategy Consulting +14 services

5% AI Consulting

5% AI Development

5% Application Management & Support

5% Application Testing

5% Back Office Outsourcing

5% CRM Consulting and SI

5% Custom Software Development

5% Customer Service Outsourcing

5% Cybersecurity

5% Digital Strategy

5% ERP Consulting and SI

5% Enterprise App Modernization

5% Finance & Accounting Outsourcing (FAO)

5% Generative AI

Hexaware Technologies is an IT strategy consulting company established in 1990. The large team specializes in IT strategy consulting and cloud consulting & SI.
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Featured

What are Featured Providers?
Remote CoWorker

4.8 122 reviews
Premier Verified

$1,000+

< $25 / hr

1,000 - 9,999

Serves Saudi Arabia

Services provided

45% Back Office Outsourcing

15% Finance & Accounting Outsourcing (FAO)

10% Call Center Services +3 services

10% Customer Service Outsourcing

10% HR Consulting

10% Sales Outsourcing

Remote CoWorker is a virtual assistance company renowned for providing administrative support and operational efficiency. Clients consistently highlight the company's ability to deliver on time, with 100% of reviews mentioning punctuality and responsiveness. Additionally, over 90% of reviewers express satisfaction with the company's value for cost and high ratings. Remote CoWorker's personalized approach to understanding client needs and sourcing suitable candidates is a recurring theme in their feedback.

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Reviews mention Collaborative

The overall sentiment regarding collaboration with Remote CoWorker is highly positive. Clients appreciate the active engagement from leadership, noting that the COO takes time to work closely with team members. One client highlighted the project manager's dedication to training VAs based on the company's SOPs, which exceeded expectations. Additionally, the responsiveness and adaptability of the team to client schedules were commended, indicating a strong collaborative spirit throughout the project.

Staff Augmentation for Digital Marketing Agency

5.0 Apr 4, 2024

The COO of a large corporation actually takes the time to work with people many levels below him. The project manager actually helps take your company's SOPs and train the VAs. I did not expect this level of engagement from the agency.

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28 of 39 Back Office Outsourcing reviews are 5 stars

14 new reviews for Back Office Outsourcing in past 6 months

Less than $10,000 avg. project cost

Back Office Outsourcing PROJECT HIGHLIGHT

Back-Office & Telemarketing Outsourcing for Insurance Co

5.0 — Remote CoWorker provides back-office and telemarketing services for an insurance company. The team makes cold calls to mid-size businesses, schedules appointments, handles objections, and assists in Read more

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Australia (1)

Belgium (1)

Canada (3)

United Arab Emirates (1)

United States (72)

England (1)

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SupportYourApp

4.9 59 reviews
Premier Verified

$1,000+

< $25 / hr

1,000 - 9,999

Serves Saudi Arabia

Services provided

60% Customer Service Outsourcing

25% Back Office Outsourcing

15% Call Center Services

SupportYourApp is a customer support service provider that specializes in offering tailored support solutions, including call and email handling, content moderation, and multilingual support. Across reviews, 100% of clients highlighted their professionalism, adaptability, and effective communication, leading to improvements in customer satisfaction and retention. The company's value for cost and alignment with client values are frequently praised.

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2 of 2 HR Consulting reviews are 5 stars

$50,000 – $199,999 avg. project cost

HR Consulting PROJECT HIGHLIGHT

Call Services for Vacation Rental Company

5.0 — SupportYourApp provides resources to support external communications for a hospitality company. They communicate with clients across platforms to address inquiries, establish reservations, and Read more

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Austria (1)

Czech Republic (1)

Denmark (1)

Germany (1)

Greece (1)

Ireland (1)

Israel (6)

Italy (1)

Luxembourg (1)

Netherlands (3)

Russia (1)

Sweden (1)

Switzerland (1)

Ukraine (7)

United States (18)

England (4)

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JOYNO INC

5.0 3 reviews
Verified

$1,000+

Undisclosed

250 - 999

Serves Saudi Arabia

Services provided

20% Content Marketing

20% Email Marketing

20% Social Media Marketing +4 services

10% Back Office Outsourcing

10% Call Center Services

10% SMS Marketing

10% Video Marketing

JOYNO INC is a comprehensive digital marketing and design firm that excels in lead generation, social media marketing, website development, and branding. Reviews highlight their exceptional quality, creativity, and customer-centric approach, with a 100% positive feedback rate emphasizing effective communication, timely delivery, and strong company values. Clients frequently commend their professionalism and passion, which significantly benefit client engagement and business growth.

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1 of 1 Back Office Outsourcing reviews are 5 stars

1 new review for Back Office Outsourcing in past 6 months

Less than $10,000 avg. project cost

Back Office Outsourcing PROJECT HIGHLIGHT

Comprehensive Digital Mktg Services for Wellness Company

5.0 — JOYNO INC provides comprehensive digital marketing services for a wellness company. The team is responsible for creating and posting content on various platforms, including YouTube, Facebook, and Read more

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Philippines (2)

United States (1)

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Smart Link

Not yet reviewed

$250,000+

$300+ / hr

1,000 - 9,999

Riyadh, Saudi Arabia

Services provided

45% Customer Service Outsourcing

25% Back Office Outsourcing

20% Call Center Services +1 service

10% Sales Outsourcing

Smart Link is a Customer Service Outsourcing company. The team is in Riyadh, Saudi Arabia, and their services include Customer Service Outsourcing and Back Office Outsourcing.
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ETISAL International

Not yet reviewed

$5,000+

< $25 / hr

1,000 - 9,999

الرياض, Saudi Arabia

Services provided

25% Customer Service Outsourcing

20% IT Managed Services

15% Call Center Services +6 services

10% Back Office Outsourcing

10% HR Outsourcing

10% Sales Outsourcing

5% Accounting

3% Recruiting

2% Staffing

ETISAL International is a Customer Service Outsourcing company located in Cairo, Egypt and Cairo, Egypt. Their services include Customer Service Outsourcing and IT managed services.
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Excellent Solutions

Not yet reviewed

$50,000+

< $25 / hr

1,000 - 9,999

Riyadh, Saudi Arabia

Services provided

40% Call Center Services

15% HR Outsourcing

15% Recruitment Process Outsourcing +3 services

10% Back Office Outsourcing

10% Customer Service Outsourcing

10% Sales Outsourcing

Excellent Solutions is a large call center company headquartered in Riyadh, Saudi Arabia. Their services include Call Center Services and HR Outsourcing.
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Moscar Business Solutions

Not yet reviewed

$1,000+

< $25 / hr

10 - 49

Jeddah, Saudi Arabia

Services provided

25% Back Office Outsourcing

25% Call Center Services

25% ERP Consulting and SI +1 service

25% HR Outsourcing

ERP consulting and SI company Moscar Business Solutions is in Cairo, Egypt and Jeddah, Saudi Arabia. Their services include ERP consulting and SI and Call Center Services.
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Life Contact Center

Not yet reviewed

$25,000+

Undisclosed

10 - 49

Riyadh, Saudi Arabia

Services provided

50% Call Center Services

20% Corporate Training & Coaching

20% HR Consulting +1 service

10% Direct Marketing

Life Contact Center is a small telephone answering service located in Riyadh, Saudi Arabia. The team provides Call Center Services and Corporate Training & Coaching.
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Featured

What are Featured Providers?
Connext

5.0 5 reviews
Verified

$1,000+

< $25 / hr

1,000 - 9,999

Serves Saudi Arabia

Services provided

30% Customer Service Outsourcing

30% Finance & Accounting Outsourcing (FAO)

20% Back Office Outsourcing +1 service

20% IT Staff Augmentation

Connext is a business outsourcing company specializing in transaction management, business processing, and recruitment of highly skilled candidates. Across reviews, clients praise Connext for their efficiency, professionalism, and ability to tailor services to specific needs, leading to improved business growth and client satisfaction. Approximately 100% of reviews highlight Connext's reliability and commitment to building long-term partnerships.

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Reviews mention Communicative

Clients have consistently praised Connext for their excellent communication skills, noting the proactive and transparent interactions throughout the project lifecycle. One client highlighted the 'excellent back and forth communication' and described Connext as 'more on the ball' than their team. Another emphasized the 'very good and transparent' communication with the recruitment team, fostering a strong relationship. Overall, the sentiment reflects a high level of satisfaction with Connext's communicative approach.

IT Staff Augmentation for Payment Services Company

5.0 Nov 15, 2022

ConnextGlobal was more on the ball than we were. We had excellent back and forth communication. Again, we followed the lead they showed us.

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Staff Augmentation for Accounting Management Firm

5.0 Dec 17, 2021

Our communication with the Connext team who helped us recruit and design a workable structure has been very good and transparent. The communication with the team of our resources has taken time to develop. We are still continuing to work on processes and technologies to improve the workflow.

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1 of 1 HR Consulting reviews are 5 stars

Unknown avg. project cost

HR Consulting PROJECT HIGHLIGHT

Accounting for Real Estate Development Firm

5.0 — Connext was hired by a real estate development firm to provide payroll, back office administration, and more accounting services. The client is being billed every month for the project. Read more

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Denver, Colorado (1)

Honolulu, Hawaii (2)

Trevose, Pennsylvania (1)

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SureCall

4.8 11 reviews
Premier Verified

$5,000+

$50 - $99 / hr

250 - 999

Serves Saudi Arabia

Services provided

60% Call Center Services

20% Back Office Outsourcing

20% Customer Service Outsourcing

SureCall is a comprehensive call center service provider offering solutions such as customer service, helpdesk support, and order management across various industries. From the reviews provided, 100% of clients emphasize their effective project management, responsiveness, and ability to deliver on time, while 84% specifically praise their flexibility and customized solutions. Clients appreciate SureCall's proactive approach and excellent communication, with no significant areas for improvement noted.

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1 of 1 Customer Service Outsourcing reviews are 5 stars

1 new review for Customer Service Outsourcing in past 6 months

$200,000 – $999,999 avg. project cost

Customer Service Outsourcing PROJECT HIGHLIGHT

Customer Service Outsourcing for Financial Services Co

5.0 — SureCall provided call center services for a financial services company. The team handled the client's overflow call volume. Read more

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Canada (5)

United States (4)

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Sharkhelpers

4.8 5 reviews
Premier Verified

$1,000+

< $25 / hr

10 - 49

Serves Saudi Arabia

Services provided

15% HR Outsourcing

15% PEO/Employee Leasing

15% Recruiting +5 services

15% Staffing

10% Back Office Outsourcing

10% Customer Service Outsourcing

10% Employer of Record (EOR) Services

10% IT Staff Augmentation

Sharkhelpers is a recruitment and HR services company that excels in providing tailored staffing solutions. The company receives overwhelmingly positive feedback, with 100% of reviewers noting their ability to deliver high-quality candidates that align with clients' needs. Clients frequently commend Sharkhelpers for their exceptional customer service, communication, and efficient project management. The company's dedication to employee well-being and community contributions is also highly praised.

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Reviews mention Puts the customer first

Sharkhelpers consistently prioritizes customer satisfaction, as highlighted by a COO of an Amazon Marketing Agency who praised the CEO, Paula, for her exceptional communication and dedication. The client noted that Sharkhelpers provided outstanding employees who seamlessly integrated into their team, emphasizing the company's commitment to employee welfare and community support. Overall, the sentiment reflects a strong appreciation for Sharkhelpers' customer-centric approach, with no areas for improvement identified.

Staff Augmentation for Amazon Marketing Agency

5.0 Apr 6, 2022

Even though the team members are remote, they have become a vital part of our team. The communication and work ethic is outstanding. It is extremely impressive how they treat their employees and how they give back and help the community.

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0 of 1 Recruitment Process Outsourcing reviews are 5 stars

Unknown avg. project cost

Recruitment Process Outsourcing PROJECT HIGHLIGHT

Recruiting Services for Web Development Agency

4.0 — Sharkhelpers offers recruiting services for a web development agency. The team sources candidates for interviews according to job descriptions and has recruited an operations manager and a frontend Read more

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Canada (1)

Spain (1)

United States (2)

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Elite Design Studio

Not yet reviewed

$1,000+

$25 - $49 / hr

2 - 9

Jeddah, Saudi Arabia

Services provided

60% Video Production

20% Call Center Services

20% Corporate Photography

Elite Design Studio is a small Jeddah, Saudi Arabia-based video production company. Their services include Video Production and Call Center Services.
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Yaqoot Manpower Services

Not yet reviewed

$10,000+

$300+ / hr

10 - 49

Jeddah, Saudi Arabia

Services provided

20% Back Office Outsourcing

20% Customer Service Outsourcing

20% Finance & Accounting Outsourcing (FAO) +2 services

20% HR Outsourcing

20% Recruitment Process Outsourcing

Yaqoot Manpower Services, a Back Office Outsourcing company, is headquartered in Jeddah, Saudi Arabia. The team specializes in Back Office Outsourcing and Finance & Accounting Outsourcing (FAO).
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Featured

What are Featured Providers?
TDCX

4.8 12 reviews
Verified

$100,000+

Undisclosed

10,000+

Singapore

Services provided

60% Customer Service Outsourcing

20% Sales Outsourcing

10% Business Consulting +1 service

10% Call Center Services

TDCX is a business process outsourcing company specializing in customer service, technical support, and risk assessment across diverse industries, primarily in the APAC region. The company receives consistently positive feedback, with reviews highlighting their scalability, efficient communication, and proactive problem-solving capabilities. Clients appreciate their ability to adapt quickly to changes and deliver high-quality outcomes, with approximately 90% of feedback being positive.

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Reviews mention Creative

Clients have consistently praised TDCX for their creative problem-solving capabilities and innovative approaches. One review highlighted their 'agility, communication style, and creative problem solving' as key deciding factors for selection. Additionally, their ability to deliver above expectations and provide valuable continuous improvement suggestions further emphasizes their creative strengths. Overall, the sentiment regarding TDCX's creativity is highly positive, reflecting their effectiveness in enhancing client projects.

BPO Services for Tech Company

5.0 May 25, 2022

Creative, autonomous, efficient, reliable, excellent communication skills - and most importantly - always go the extra mile for their client. Every time we asked them to deliver on a task, they did that very well and then also went above and beyond.

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6 of 6 Call Center Services reviews are 5 stars

$1,000,000 – $9,999,999 avg. project cost

Call Center Services PROJECT HIGHLIGHT

Customer Deployment for Consumer Products Company

5.0 — TDCX supports customer experience deployment services for a consumer products company. They are also tasked with maintaining their own unique internal culture. Read more

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Germany (1)

Singapore (7)

Spain (1)

United States (1)

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Select VoiceCom

4.9 8 reviews
Premier Verified

$5,000+

< $25 / hr

1,000 - 9,999

Serves Saudi Arabia

Services provided

35% Customer Service Outsourcing

25% Call Center Services

20% Sales Outsourcing +2 services

15% Back Office Outsourcing

5% Business Continuity Management

Select VoiceCom is a call center and customer service agency noted for its detailed-oriented approach and high standards in service delivery. Overall, the reviews reflect a 100% positive sentiment, with 60% highlighting their exceptional project management and communication skills. Their ability to tailor services aligns with diverse client needs, contributing to measurable successes such as increased customer satisfaction and sales conversions.

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Australia (1)

United States (6)

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Remote Team Solutions

4.9 20 reviews
Premier Verified

Undisclosed

Undisclosed

50 - 249

Serves Saudi Arabia

Services provided

25% Staffing

15% Back Office Outsourcing

15% Call Center Services +4 services

15% IT Staff Augmentation

10% Customer Service Outsourcing

10% PEO/Employee Leasing

10% Recruiting

Remote Team Solutions is a recruitment and staffing agency specializing in providing tailored solutions to increase manpower and fill critical positions for various industries. With 100% positive feedback across reviews, clients commend their exceptional responsiveness, cultural fit, and ability to exceed expectations. Approximately 80% of reviewers highlight the company's commitment to understanding client needs and delivering above and beyond service.

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Reviews mention Efficient

Clients highlight Remote Team Solutions' efficiency in their recruitment processes, noting quick turnaround times and effective communication. One client emphasized their ability to find the perfect candidate after an extensive search, praising the team's responsiveness and knowledge. Overall, the sentiment is highly positive, with clients appreciating the collaborative nature of their partnership and the team's understanding of specific project needs.

Recruitment Solutions for Real Estate Company

5.0 Oct 18, 2021

Our partnership has been very collaborative because their communication skills are always on point. On top of that, they’re very quick and efficient. We mainly communicate through email, and occasionally, we have Zoom meetings.

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1 of 1 IT Staff Augmentation reviews are 5 stars

$50,000 – $199,999 avg. project cost

IT Staff Augmentation PROJECT HIGHLIGHT

Staff Augmentation for Strategic Digital Agency

5.0 — Remote Team Solutions provides staff augmentation services for a strategic digital agency. The client was looking for WordPress web developers and visual designers with experience in web design. Read more

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Ireland (1)

Mexico (1)

New Zealand (1)

United States (15)

England (1)

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LocalEyes

Not yet reviewed

$5,000+

$50 - $99 / hr

10 - 49

Riyadh, Saudi Arabia

Services provided

65% Business Consulting

35% Document Digitization & Management

LocalEyes, a Business Consulting company, is headquartered in Riyadh, Saudi Arabia. They offer Business Consulting and Document Digitization & Management and were founded in 2018.
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Twerlo AI

Not yet reviewed

$1,000+

$25 - $49 / hr

10 - 49

Jeddah, Saudi Arabia

Services provided

60% AI Development

30% Call Center Services

5% CRM Consulting and SI +1 service

5% IoT Development

Twerlo AI is a Dubai, United Arab Emirates-based artificial intelligence development company. Their services include Artificial Intelligence and Call Center Services.
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What are Featured Providers?
SupportZebra

4.7 3 reviews
Verified

$5,000+

< $25 / hr

1,000 - 9,999

Serves Saudi Arabia

Services provided

70% Customer Service Outsourcing

20% Back Office Outsourcing

10% Call Center Services

SupportZebra is a business process outsourcing (BPO) company specializing in customer support and content moderation services. Their clients commend them for enhancing response times and maintaining high customer satisfaction scores, with positive feedback from 100% of reviewers. Notably, 50% of the reviews highlight their commitment to employee well-being, emphasizing the importance of mental health and a supportive work environment.

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Reviews mention Exceeds expectations

SupportZebra has consistently exceeded client expectations, particularly in project management and responsiveness. The director of trust and safety at Linktree noted their ability to meet tight deadlines and effectively manage large volumes of data, often resolving issues within a week. Client feedback highlighted SupportZebra's responsiveness to feedback, resulting in improved morale among moderators. Overall, the partnership has been characterized by strong communication and a commitment to quality, reinforcing SupportZebra’s reputation as a reliable service provider.

Content Moderation Services for SaaS Company

4.0 May 29, 2024

They’ve met deadlines and exceeded our expectations in terms of turnaround times. Because of our job's nature, we sometimes have to give them projects suddenly. Our team often encounters content that violates our community standards, and we might not know it existed on the platform before.

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1 of 1 Customer Service Outsourcing reviews are 5 stars

Unknown avg. project cost

Customer Service Outsourcing PROJECT HIGHLIGHT

Customer Service Outsourcing for Expense Management Company

5.0 — SupportZebra provides ongoing customer service outsourcing services for an expense management and corporate card company. The team handles phone, chat, and email support for the card side of the Read more

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Acsel Now

Not yet reviewed

$1,000+

$25 - $49 / hr

2 - 9

Riyadh, Saudi Arabia

Services provided

45% Business Consulting

20% Corporate Training & Coaching

15% Sales Outsourcing +2 services

10% Digital Strategy

10% Financial Consulting

Acsel Now is a Business Consulting company. Launched in 2019, the team offers Business Consulting and Corporate Training & Coaching.
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e-Procure

Not yet reviewed

Undisclosed

Undisclosed

10 - 49

الرياض, Saudi Arabia

Services provided

40% Blockchain

10% Logistics & Supply Chain Consulting

5% Business Consulting +9 services

5% Custom Software Development

5% Document Digitization & Management

5% E-Commerce Development

5% Enterprise App Modernization

5% Finance & Accounting Outsourcing (FAO)

5% Fulfillment

5% IT Managed Services

5% Sales Outsourcing

5% Warehousing & Distribution

Blockchain company e-Procure was established in 2020. The small team provides Blockchain and Logistics & Supply Chain Consulting.
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Jadarah Business Consulting

Not yet reviewed

$5,000+

$50 - $99 / hr

10 - 49

Riyadh, Saudi Arabia

Services provided

70% Business Consulting

20% Corporate Training & Coaching

10% Document Digitization & Management

Jadarah Business Consulting is a Business Consulting company. Their small team of employees is in Riyadh, Saudi Arabia. Their team focuses on Business Consulting and Corporate Training & Coaching.
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IBT: No. 1 BPO Company in Middle East

4.0 1 review

$50,000+

Undisclosed

1,000 - 9,999

Riyadh, Saudi Arabia

Services provided

30% Call Center Services

20% Customer Service Outsourcing

20% IT Managed Services +5 services

10% Back Office Outsourcing

10% Finance & Accounting Outsourcing (FAO)

5% Staffing

3% HR Outsourcing

2% Recruiting

IBT: No. 1 BPO Company in Middle East is a business process outsourcing firm specializing in call center services. They have been praised for effective communication, professional project management, and achieving KPIs. With approximately 70% positive feedback highlighting their reachability and value for cost, clients report no areas needing improvement.

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0 of 1 Call Center Services reviews are 5 stars

1 new review for Call Center Services in past 6 months

$200,000 – $999,999 avg. project cost

Call Center Services PROJECT HIGHLIGHT

Call Center Services for Eyecare Hospital

4.0 — IBT: No. 1 BPO Company in Middle East provides call center services for an eyecare hospital. The team is responsible for handling the client's calls after duty hours and on public holidays. Read more

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Leader Investment Group - LIG

Not yet reviewed

Undisclosed

Undisclosed

250 - 999

Riyadh, Saudi Arabia

Services provided

20% BI & Big Data Consulting & SI

20% Business Consulting

20% IT Strategy Consulting +3 services

15% Call Center Services

15% IoT Development

10% Cybersecurity

Leader Investment Group - LIG is a midsize IT strategy consulting company. Established in 2009, the team provides IT strategy consulting and BI & big data consulting & SI.
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Raya CX

Not yet reviewed

$10,000+

< $25 / hr

1,000 - 9,999

Al Khobar, Saudi Arabia

Services provided

30% Back Office Outsourcing

20% Call Center Services

20% HR Outsourcing +4 services

10% Customer Service Outsourcing

10% Sales Outsourcing

5% Email Marketing

5% Social Media Marketing

Raya CX is a Back Office Outsourcing company located in Cairo, Egypt and Dubai, United Arab Emirates. Their services include Back Office Outsourcing and Call Center Services.
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AL ASILA

Not yet reviewed

Undisclosed

Undisclosed

50 - 249

Riyadh, Saudi Arabia

Services provided

50% Call Center Services

25% Business Consulting

25% IT Managed Services

AL ASILA is an answering service company. They are headquartered in Riyadh, Saudi Arabia, and their services include Call Center Services and IT managed services.
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RSI NGD Group of Companies

5.0 1 review

$1,000+

Undisclosed

50 - 249

Riyadh, Saudi Arabia

Services provided

10% Back Office Outsourcing

10% Business Consulting

10% Call Center Services +8 services

10% Content Writing Services

10% Customer Service Outsourcing

10% Digital Strategy

10% Sales Outsourcing

10% Search Engine Optimization

10% Web Design

5% HR Outsourcing

5% Staffing

RSI NGD Group of Companies is a customer service outsourcing firm renowned for enhancing customer experience operations. The company received overwhelmingly positive feedback, with 100% of reviewers praising their commitment to delivering unique, cost-effective solutions that exceeded expectations and increased customer satisfaction. Additionally, 100% of the feedback highlighted their exemplary project management and communication skills.

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1 of 1 Customer Service Outsourcing reviews are 5 stars

1 new review for Customer Service Outsourcing in past 6 months

$10,000 – $49,000 avg. project cost

Customer Service Outsourcing PROJECT HIGHLIGHT

Customer Service Outsourcing for Automotive Services Company

5.0 — RSI NGD Group of Companies provided customer service outsourcing for an automotive services company. The team assessed the client's existing processes, trained their staff, and implemented a new Read more

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Centro

Not yet reviewed

Undisclosed

Undisclosed

1,000 - 9,999

Riyadh, Saudi Arabia

Services provided

30% HR Outsourcing

15% Call Center Services

15% Customer Service Outsourcing +5 services

10% CRM Consulting and SI

10% IT Managed Services

10% Sales Outsourcing

5% Back Office Outsourcing

5% ERP Consulting and SI

Centro is a HR Outsourcing company. The Winchester, Virginia-based firm specializes in HR Outsourcing and Call Center Services.
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Influencer

Not yet reviewed

Undisclosed

Undisclosed

50 - 249

Riyadh, Saudi Arabia

Services provided

35% Content Marketing

35% Social Media Marketing

30% Back Office Outsourcing

Influencer is a social media marketing agency. In City of London, England and New York, New York, the firm offers Social Media Marketing and Content Marketing.
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