Top BPO Companies in Saudi Arabia

Ratings Updated: March 31, 2026

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Featured

What are Featured Providers?
Hugo Inc.

5.0 28 reviews
Premier Verified

$1,000+

< $25 / hr

1,000 - 9,999

Serves Saudi Arabia

Services provided

25% Customer Service Outsourcing

20% Call Center Services

15% Back Office Outsourcing +4 services

10% Content Moderation Services

10% Data Annotation Services

10% Finance & Accounting Outsourcing (FAO)

10% Sales Outsourcing

Hugo Inc. | Top CX Provider is an outsourcing company specializing in customer experience (CX) and support services. The company consistently receives high praise for its effective project management and adaptability, with 100% of reviewers noting the team's ability to seamlessly integrate into existing operations. Approximately 70% of the feedback highlights the company's impressive cultural fit and commitment to quality, with measurable outcomes like increased efficiency and customer satisfaction.

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Reviews mention Easy to work with
Clients consistently highlight Hugo's approachability and professionalism, noting that they are 'really nice people to work with' and that the collaboration feels 'natural.' Feedback indicates that Hugo's team actively listens to project requirements and maintains open communication, fostering a productive atmosphere. One client emphasized the ease and speed of working with Hugo, stating they are 'easy to work with' and have a streamlined process. Overall, the sentiment regarding Hugo's ease of collaboration is overwhelmingly positive.

Outsourced Accounting & Content Writing for IT Services Firm

4.5 Sep 11, 2023

They actively listened to our project requirements and expectations, ensuring a mutual understanding before proceeding. Regular check-ins and progress updates were the norm, creating a sense of transparency that instilled confidence. Easy, fast, and streamlined. People there know what they’re doing, and they’re just really nice people to work with.
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Accounting Services for Marketing & Venture Capital Firm

5.0 Aug 24, 2023

They actively listened to our project requirements and expectations, ensuring a mutual understanding before proceeding. Regular check-ins and progress updates were the norm, creating a sense of transparency that instilled confidence. The team knows what they’re doing, and they're really easy to work with.
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Scaling & QA Services for Media Company

5.0 Aug 23, 2023

From the moment we engaged with Hugo it felt very natural. They’re very organized and have clearly done this for a lot of great brands. As soon as we started working with them, we were onboarded and up and running in less than 3 weeks which I did not expect. Overall it’s been easy to work with Hugo.
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Call Center Services for Gaming Company

5.0 Aug 17, 2023

Communication played a pivotal role in our partnership, and Hugo excelled in this regard. They provided a range of communication channels including Slack, email, and even phone calls, ensuring that we were always connected and well-informed. The team at Hugo was not only professional but also incredibly easy and fun to work with. Their approachability, responsiveness, enthusiasm, and willingness to adapt to our needs created a collaborative atmosphere that fostered creativity and productivity.
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Industry Experience

Hugo Inc. has garnered positive feedback across multiple industries, including Financial Services, eCommerce, Automotive, Software, Environmental Services, Advertising & Marketing, Information Technology, and Gaming. Their expertise in customer support, operational efficiency, and content management has consistently been highlighted as a strength. Clients noted significant improvements in response times, customer satisfaction, and overall efficiency. Hugo's ability to adapt to various industry needs, coupled with their commitment to high-quality service, positions them as a valuable partner for businesses seeking to enhance their operations.
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Financial services eCommerce Automotive Food & Beverages Software Information technology Environmental Services Advertising & marketing Gaming Media

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Average Project Cost Breakdown

$50,000 to $199,999 (7) $200,000 to $999,999 (6) $10,000 to $49,000 (2)

What Clients Have Said
Clients consistently commend the company for its exceptional value for money, highlighting that Hugo offers high-quality services at competitive rates. One client noted, 'Good value for cost,' while another emphasized their 'ability to scale services without compromising quality.' Many reviews reflect satisfaction with cost reductions and enhanced operational efficiency, with one client praising an '80% improvement in efficiency' compared to in-house hiring. Overall, the sentiment is overwhelmingly positive, indicating that clients perceive Hugo as a cost-effective partner.
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United States (9) Kenya (3) France (1) Netherlands (1) United Arab Emirates (1) England (1)

This provider is fluent in 54 languages:

Mandarin

English

Spanish

Arabic

Bengali

Hindi

Russian

Portuguese

Japanese

German

Javanese

Korean

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This provider is available in 38 time zones:

Colombia Time (COT)

Near East Time (NET)

Middle East Time (MET)

China Taiwan Time (CTT)

Gulf Standard Time (GST)

Brazil Eastern Time (BET)

Greenwich Mean Time (GMT)

India Standard Time (IST)

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TECHSPEED INC

4.9 18 reviews
Premier Verified

$1,000+

< $25 / hr

50 - 249

Serves Saudi Arabia

Services provided

20% Back Office Outsourcing

15% Customer Service Outsourcing

15% Data Annotation Services +5 services

15% Document Digitization & Management

10% Call Center Services

10% Content Moderation Services

10% Litigation Support Services

5% Transcription

TECHSPEED INC is a data solutions company specializing in data entry, content management, and business process outsourcing. The company is praised for its professionalism and adaptability, with 100% of clients highlighting their responsiveness and 90% appreciating their ability to deliver on time. Clients commend their excellent project management and flexibility, noting a strong customer-first mindset. There were no significant areas for improvement mentioned across reviews.

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3 of 3 reviews are 5 stars

Unknown avg. project cost

Reviewed 3 times in the past 6 months
In the past six months, TECHSPEED INC has received positive feedback for their professionalism, timely delivery, and effective communication. Clients praised their accuracy and responsiveness, with one noting their ability to deliver extensive election information faster than competitors. Another client highlighted the high accuracy in data entry with minimal corrections needed. Overall, clients expressed high satisfaction, with no significant areas for improvement identified.
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Industry Experience

TechSpeed Inc has demonstrated expertise across various industries including Politics, Home Services, Retail, Financial Services, and Advertising & Marketing. Clients commend their strong project management, responsiveness, and ability to deliver high-quality results efficiently. Overall sentiment reflects satisfaction, particularly in data processing and customer service, making them a suitable fit for organizations requiring reliable data entry, research, and operational support in diverse sectors.
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Software Other Industry Business services Consulting IT Services Nonprofit Real estate Financial services Retail Healthcare Home Services Politics Advertising & marketing

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Average Project Cost Breakdown

Less than $10,000 (6) $10,000 to $49,000 (5)

What Clients Have Said
Clients consistently highlight TECHSPEED INC's competitive pricing and exceptional value for money. One client noted they chose TECHSPEED for their 'good value for cost,' emphasizing the superior volume and speed of deliverables compared to other vendors. Another pointed out that their pricing fit within budget while maintaining high-quality service. Overall, the sentiment reflects strong satisfaction with the cost-effectiveness and reliability of TECHSPEED's services, with multiple clients expressing no identified areas for improvement.
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More responsive than most other service providers

TECHSPEED INC is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.
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Connext

5.0 7 reviews
Premier Verified

$1,000+

< $25 / hr

1,000 - 9,999

Serves Saudi Arabia

Services provided

30% Customer Service Outsourcing

30% Finance & Accounting Outsourcing (FAO)

20% Back Office Outsourcing +1 service

20% IT Staff Augmentation

Connext is a business process outsourcing company specializing in call center services, transaction management, and accounting processes. Reviewers praise Connext for their impressive hiring process, alignment with company values, and capability to rapidly provide skilled personnel. Over 90% of reviewers highlight their effective communication and project management, while some mention the need for increased employee training. The company is recognized for fostering long-term partnerships.

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Reviews mention Hard working
Clients consistently express a high level of satisfaction with Connext's hardworking ethos. Feedback highlights their commitment to excellence, with one client noting that the staff is 'engaged and committed to providing excellent service.' Another client emphasized the team's effort in quickly matching candidates to their needs, stating, 'Connext finds highly talented candidates, quickly and works very hard.' Overall, the sentiment reflects a strong appreciation for their diligence and dedication in supporting client success.

Staff Augmentation for Title & Escrow Company

5.0 Jan 23, 2023

Connext finds highly talented candidates, quickly and works very hard to match candidates with our preferred profile. We always feel supported by their management team and have access to them always should a problem come up. The staff are engaged and committed to providing excellent service, they continuously strive for excellence in all that they do.
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Staff Augmentation for Accounting Management Firm

5.0 Dec 17, 2021

As with any business relationships we encounter obstacles. However, with Connext, they are always proactive, fair, and show a great deal of integrity in our interactions. When COVID hit, they were able to mobilize and get all the computers to our resources' homes so that there was no interruption in services. They have continued to be proactive in helping us add resources during the pandemic.
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1 of 1 reviews is 5 stars

Unknown avg. project cost

Reviewed 1 time in the past 6 months
In recent reviews, clients have expressed overall satisfaction with Connext's call center services, particularly noting a significant reduction in guest complaints and improved reservation accuracy. One client highlighted the impressive hiring process and alignment of values. However, there is a suggestion for enhancing employee training. Communication has been effective, with most projects delivered on time, reinforcing a positive sentiment towards Connext's reliability and professionalism.
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Average Project Cost Breakdown

$10,000 to $49,000 (1)

What Clients Have Said
Clients consistently highlight Connext's competitive pricing and overall value for money. For instance, one client noted that Connext's pricing fit their budget while aligning with their company values, leading to a successful partnership. Another client emphasized the cost-effectiveness in expanding their operations without the overhead of establishing a legal entity. Overall, the sentiment reflects satisfaction with the balance of cost and quality of service, reinforcing Connext as a reliable outsourcing partner.
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Honolulu, Hawaii (3) Denver, Colorado (1) Mechanicsville, Virginia (1) Trevose, Pennsylvania (1)

This provider is fluent in 2 languages:

English

Spanish

This provider is available in 7 time zones:

Hawaii Standard Time (HST)

Alaska Standard Time (AKST)

Central Standard Time (CST)

Eastern Standard Time (EST)

Pacific Standard Time (PST)

Phoenix Standard Time (PNT)

Mountain Standard Time (MST)

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Division50

5.0 28 reviews

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Verified

$1,000+

Undisclosed

50 - 249

Riyadh, Saudi Arabia

Services provided

25% Demand Generation Marketing

25% Event Marketing

20% Call Center Services +2 services

15% Performance Marketing

15% Sales Outsourcing

Division50 is a comprehensive marketing and sales solutions company, specializing in digital advertising, sales department creation, and event outreach. Across the reviews, clients consistently praise Division50 for their strategic alignment, pricing, and impressive results, with 100% of the reviews noting successful outcomes such as increased lead generation and sales pipeline growth. Their attention to brand voice and seamless integration of marketing and sales efforts are frequently highlighted as unique strengths.

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Reviews mention Well-organized projects
Clients consistently praised Division50 for their well-organized project management. For instance, one CEO noted their disciplined workflow, highlighting timely milestone achievements and effective dashboard updates. Another client emphasized the seamless integration of various strategies, resulting in a cohesive sales system. Overall, feedback reflects strong satisfaction with Division50's structured approach, adaptability to changing needs, and the ability to deliver projects on schedule, enhancing client confidence in their capabilities.

Email Marketing for IT Services & Consulting Company

5.0 Sep 15, 2025

Division50 has reliable and well-organized project management. They started with a detailed campaign blueprint and adhered to deadlines without exception. Proactive communication was demonstrated via weekly check-ins and prompt responses to our requests for comments or modifications.
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Sales Outsourcing for IT Services Company

5.0 Oct 3, 2025

Their project management style combined structure with adaptability. Timelines were clearly laid out and milestones hit CRM deployment, training cycles, and cadence design all arrived when promised. Just as importantly, they respond to shifting priorities without friction. Weekly touchpoints, detailed dashboards, and quick adjustments when strategies needed tweaking gave us confidence that nothing was slipping through the cracks.
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Digital Mktg & Sales Outsourcing for Financial Services Firm

5.0 Oct 3, 2025

Division50 maintained a disciplined workflow. Milestones were consistently hit on schedule, dashboards were updated weekly, and their team quickly adapted to new regional priorities. The seamless coordination between inbound ads and outbound SDR follow-ups was impressive.
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Digital Marketing Services for Brand Development Agency

5.0 Oct 3, 2025

Division50 managed the process with precision. Weekly updates were delivered on time, and they ensured campaigns were monitored closely with frequent optimizations. Their responsiveness and ability to adapt quickly gave us confidence that nothing was left unchecked.
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Industry Experience

Division50 has demonstrated expertise across multiple industries, notably Financial Services, IT Services, Software, Advertising & Marketing, and Telecommunications. Clients praised their ability to integrate sales and marketing strategies, resulting in improved lead generation and conversion rates. Overall sentiment is highly positive, with notable strengths in project management, responsiveness, and the capacity to drive measurable business outcomes. This provider is particularly well-suited for organizations seeking to enhance their sales processes and marketing effectiveness.
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Consulting IT Services Information technology Telecommunications Software Financial services Advertising & marketing

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United Arab Emirates (6) Australia (2) Saudi Arabia (2) United States (2) England (2)

This provider is fluent in 3 languages:

English

Arabic

French

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Riyadh, Saudi Arabia

Al Shohda District
Riyadh, Saudi Arabia 13241
2 - 5

+971522764190

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Hexaware Technologies

Not yet reviewed
Verified

Undisclosed

Undisclosed

10,000+

Riyadh, Saudi Arabia

Services provided

20% AI Development

20% IT Managed Services

15% IT Strategy Consulting +6 services

10% Application Management & Support

10% Back Office Outsourcing

10% Cloud Consulting & SI

5% Custom Software Development

5% Cybersecurity

5% ERP Consulting and SI

Founded in 1990, Hexaware Technologies is a large Woodbridge Township, New Jersey-based IT managed services company. Their team specializes in IT managed services and Artificial Intelligence.
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Riyadh, Saudi Arabia

406-A, Floor 4, AI Olaya road, Riyadh, Saudi Arabia
Riyadh, Saudi Arabia 12211
10 - 15

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Featured

What are Featured Providers?
Remote CoWorker

4.8 176 reviews
Premier Verified

$1,000+

< $25 / hr

1,000 - 9,999

Serves Saudi Arabia

Services provided

45% Back Office Outsourcing

15% Finance & Accounting Outsourcing (FAO)

10% Call Center Services +3 services

10% Customer Service Outsourcing

10% HR Consulting

10% Sales Outsourcing

Remote CoWorker is a virtual assistance service provider known for its comprehensive administrative support, project management, and marketing solutions. Across various industries, client feedback is overwhelmingly positive, with over 95% praising the team's responsiveness, efficiency, and ability to learn quickly. Many reviewers highlight the company’s exceptional project management skills, professionalism, and the significant improvement in productivity and time management they experienced.

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Reviews mention Trustworthy
Clients consistently describe Remote CoWorker as a trustworthy partner, highlighting their professionalism and responsiveness. One client noted the remarkable talent and dedication of their assigned virtual assistant, stating she exceeded all expectations. Another emphasized the company's integrity, expressing confidence in their ability to address concerns promptly. Overall, the sentiment reflects a strong trust in Remote CoWorker's capabilities and commitment to quality service.

Back-Office Services for Seafood Business

4.5 Feb 20, 2024

We expect more professionalism from some of the managers. I hope they are the ones to lead more by example, especially with how they treat their VAs. Other than that, we find the company trustworthy.
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Back Office Outsourcing for Event Planning Co

4.0 Mar 12, 2025

The company's response was positive and they were described as trustworthy. Overall, they did well.
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14 of 14 reviews are 5 stars

Less than $10,000 avg. project cost

Reviewed 14 times in the past 6 months
Recent reviews of Remote CoWorker highlight exceptional performance in administrative support across various sectors. Clients consistently praised their responsiveness, reliability, and ability to learn quickly. Specific feedback includes a notable increase in productivity, with one client reporting a 30% improvement. Communication was frequently cited as impressive, with clients appreciating timely responses and effective project management. Overall, the sentiment is overwhelmingly positive, with no significant areas for improvement identified by reviewers.
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Average Project Cost Breakdown

Less than $10,000 (53) $10,000 to $49,000 (12) $50,000 to $199,999 (3) $200,000 to $999,999 (1) $1,000,000 to $9,999,999 (1)

What Clients Have Said
Clients consistently highlight Remote CoWorker's excellent value for money, noting that their pricing aligns well with budgets. For instance, one client appreciated the 'good value for cost' and another emphasized that 'pricing fits our budget.' Many reviews express satisfaction with the efficiency and quality of work delivered, with comments on how the services have led to increased productivity and successful outcomes for various projects. Overall, the sentiment surrounding cost-effectiveness and value remains overwhelmingly positive.
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United States (108) Canada (4) United Arab Emirates (2) Australia (1) Belgium (1) Ireland (1) England (1)

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HelpSquad

5.0 11 reviews
Premier Verified

$1,000+

< $25 / hr

250 - 999

Serves Saudi Arabia

Services provided

40% Back Office Outsourcing

30% Call Center Services

30% Customer Service Outsourcing

HelpSquad is a customer service outsourcing company specializing in live chat support, call center augmentation, and virtual assistance across various industries. The company consistently receives high praise for its responsiveness, personalized service, and cost-effective solutions. Approximately 100% of reviewers commend HelpSquad for their attentive project management, while about 70% highlight significant improvements in lead generation and client engagement.

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Reviews mention Easy to work with
Clients consistently express that HelpSquad is exceptionally easy to work with, demonstrating a willingness to adapt quickly to changing needs. One client noted their impressive responsiveness, stating they are 'very timely and great to work with.' Another highlighted HelpSquad's readiness to implement changes with 'little to no delay.' Overall, the sentiment reflects a strong satisfaction with their collaborative approach and effective communication.

Customer Service Outsourcing for Medical Company

5.0 Aug 1, 2024

HelpSquad is very timely and great to work with. I highly recommend them. HelpSquad is very easy to work with and always willing to make changes on the fly with little to no delay.
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Live Chat Support Services for Consumer Products Company

5.0 Jul 30, 2024

The HelpSquad team was very responsive and always willing to work with us on bettering the chat experience. Their responsiveness is impressive.
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1 of 1 reviews is 5 stars

$50,000 – $199,999 avg. project cost

Reviewed 1 time in the past 6 months
In the last six months, HelpSquad has received positive feedback for their exceptional communication and effective guest service solutions. A client from Vello Property Management noted a 25% increase in guest communication hours and a 33% reduction in labor costs. They highlighted the team's responsiveness and attention to detail throughout the process, from sales to account management, emphasizing HelpSquad's alignment with their company's values and culture.
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Average Project Cost Breakdown

Less than $10,000 (3) $10,000 to $49,000 (3) $50,000 to $199,999 (1) $200,000 to $999,999 (1)

What Clients Have Said
Clients consistently highlight HelpSquad's affordability and value for money, noting that their pricing fits within budgets while delivering significant results. For instance, one client reported a 33% reduction in labor costs, while another emphasized the excellent service quality at a reasonable price. Overall sentiment reflects satisfaction with the cost-effectiveness of HelpSquad's services, aligning well with client expectations and project outcomes.
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Hatboro, Pennsylvania (3) New Orleans, Louisiana (1) Rochester, Minnesota (1) San Diego, California (1) Lexington, Kentucky (1) Oak Brook, Illinois (1) Lawrenceville, New Jersey (1) Quakertown, Pennsylvania (1) Souderton, Pennsylvania (1)

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Select VoiceCom

4.8 9 reviews
Premier Verified

$5,000+

< $25 / hr

1,000 - 9,999

Serves Saudi Arabia

Services provided

30% Call Center Services

30% Customer Service Outsourcing

10% Back Office Outsourcing +3 services

10% Finance & Accounting Outsourcing (FAO)

10% IT Staff Augmentation

10% Sales Outsourcing

Select VoiceCom is a customer service and sales outsourcing company praised for its ability to enhance client operations through effective team staffing and management. Across reviews, 100% highlight their exemplary project management and communication, often going above expectations. Approximately 85% of reviews mention their cultural alignment and responsiveness, while results include increased sales, customer satisfaction, and overall efficiency.

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Reviews mention Detail-oriented
Clients have consistently highlighted Select VoiceCom's detail-oriented approach, emphasizing their ability to provide valuable insights drawn from prior experiences to enhance campaign success. One client noted their impressive attention to detail, which significantly contributed to optimizing the campaign's effectiveness. Overall, the sentiment reflects a strong appreciation for the company's meticulousness, although there are suggestions for more frequent goal check-ins to ensure ongoing alignment.

Recruitment Services for Clinical Research Company

5.0 Jan 13, 2025

The team is very attentive and follows the process as directed. They follow the steps and directives with ease.
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Call Center Services for MarTech Company

5.0 Jan 19, 2025

They're detail-oriented and provide a lot of inputs based on their previous experience to make the campaign successful.
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0 of 1 reviews is 5 stars

$10,000 – $49,000 avg. project cost

Reviewed 1 time in the past 6 months
In the last six months, client feedback for Select VoiceCom has been overwhelmingly positive. A Chief People Officer from a financial services company praised their well-organized and communicative team, noting responsiveness within 24 hours and a personalized approach. Clients appreciated their alignment in company values and culture fit. No areas for improvement were identified, indicating a high level of satisfaction with their services, particularly in sourcing and managing talent effectively.
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Industry Experience

Select VoiceCom exhibits strong capabilities across various industries, including Media, Business Services, Advertising & Marketing, Pharmaceuticals, Financial Services, and Legal. Clients commend their reliability, project management, and the ability to deliver measurable results, such as increased sales and improved customer service. Overall, feedback suggests a positive sentiment, particularly in the Financial Services and Legal sectors, where their attention to quality and client needs is highlighted as a key strength.
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Media Business services Advertising & marketing Pharmaceuticals Other industries Legal Financial services

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United States (7) Australia (1)

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Smart Link

Not yet reviewed

$250,000+

$300+ / hr

1,000 - 9,999

Riyadh, Saudi Arabia

Services provided

45% Customer Service Outsourcing

25% Back Office Outsourcing

20% Call Center Services +1 service

10% Sales Outsourcing

Smart Link is a Customer Service Outsourcing company. The team is in Riyadh, Saudi Arabia, and their services include Customer Service Outsourcing and Back Office Outsourcing.
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ETISAL International

Not yet reviewed

$5,000+

< $25 / hr

1,000 - 9,999

الرياض, Saudi Arabia

Services provided

25% Customer Service Outsourcing

20% IT Managed Services

15% Call Center Services +6 services

10% Back Office Outsourcing

10% HR Outsourcing

10% Sales Outsourcing

5% Accounting

3% Recruiting

2% Staffing

ETISAL International is a Customer Service Outsourcing company located in Cairo, Egypt and Cairo, Egypt. Their services include Customer Service Outsourcing and IT managed services.
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الرياض, Saudi Arabia

Al Izdihar Dist., P.O. Box 814 Riyadh
الرياض, Saudi Arabia 11468
1001 - 2000

+ 966.11.494.0606

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Excellent Solutions

Not yet reviewed

$50,000+

< $25 / hr

1,000 - 9,999

Riyadh, Saudi Arabia

Services provided

40% Call Center Services

15% HR Outsourcing

15% Recruitment Process Outsourcing +3 services

10% Back Office Outsourcing

10% Customer Service Outsourcing

10% Sales Outsourcing

Excellent Solutions is a large call center company headquartered in Riyadh, Saudi Arabia. Their services include Call Center Services and HR Outsourcing.
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Moscar Business Solutions

Not yet reviewed

$1,000+

< $25 / hr

10 - 49

Jeddah, Saudi Arabia

Services provided

25% Back Office Outsourcing

25% Call Center Services

25% ERP Consulting and SI +1 service

25% HR Outsourcing

ERP consulting and SI company Moscar Business Solutions is in Cairo, Egypt and Jeddah, Saudi Arabia. Their services include ERP consulting and SI and Call Center Services.
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Jeddah, Saudi Arabia

Al Murjanah Tower, Prince Sultan Road, Jeddah - Saudi Arabia
Jeddah, Saudi Arabia 23435
10 - 15

+201101720558

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Life Contact Center

Not yet reviewed

$25,000+

Undisclosed

10 - 49

Riyadh, Saudi Arabia

Services provided

50% Call Center Services

20% Corporate Training & Coaching

20% HR Consulting +1 service

10% Direct Marketing

Life Contact Center is a small telephone answering service located in Riyadh, Saudi Arabia. The team provides Call Center Services and Corporate Training & Coaching.
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What are Featured Providers?
MarKam Solutions

5.0 9 reviews
Premier Verified

$1,000+

< $25 / hr

50 - 249

Serves Saudi Arabia

Services provided

30% Call Center Services

20% Customer Service Outsourcing

20% IT Managed Services +2 services

20% Sales Outsourcing

10% Back Office Outsourcing

MarKam Solutions is a versatile outsourcing provider specializing in technical support, sales, operations, and customer service. Across multiple reviews, clients commend their professional management, alignment with company values, and ability to meet budget constraints. With over 90% positive feedback, MarKam Solutions is praised for their adaptability, responsiveness, and the strategic impact on metrics such as customer satisfaction and sales growth.

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Reviews mention Knowledgeable
Clients consistently highlight MarKam Solutions' extensive industry knowledge and expertise as a significant asset. One client noted their 'in-depth industry knowledge, data-driven approach, and adaptability,' while another emphasized their 'extensive knowledge of this industry' and the valuable insights provided. Overall, the sentiment regarding their knowledgeability is overwhelmingly positive, with multiple clients expressing satisfaction with the quality of talent and strategic insights offered throughout their collaborations.

Call Center Services for Logistics & Supply Chain Company

5.0 Nov 7, 2024

Their in-depth industry knowledge, data-driven approach, and adaptability to the business's ever-changing needs were impressive. They were very structured and detail-oriented in their approach, always making data-driven decisions to support the needs of the business. Communication was professional and on point and they were very adaptive and responsive.
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Call Center Services for Furniture Manufacturer

5.0 Nov 1, 2024

Their in-depth knowledge of the latest technology and customer service frameworks impressed us. All project deliverables were met in professional and timely manner. Increased customer attention and number of returning customers.
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Call Center Services for Auto Transport Broker

5.0 Mar 19, 2025

Their extensive knowledge of this industry and not only the quality of the folks they have brought to our sales and dispatch teams but also the insights they bring to our team.
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Sales Outsourcing & Lead Gen for Advertising Account Co

5.0 Feb 13, 2025

MarKam Solutions' in-depth process knowledge and technology stack awareness were impressive. They maintained clear timelines, delivered every milestone on schedule, and proactively communicated progress at each stage. Their team was highly responsive, adapting quickly to our feedback and evolving priorities.
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Industry Experience

MarKam Solutions has demonstrated expertise across various sectors, including Advertising & Marketing, Supply Chain & Logistics, Manufacturing, Transportation, and Information Technology. Clients commend their ability to enhance operational efficiency, boost sales, and improve customer satisfaction. The overall sentiment is highly positive, particularly within Supply Chain & Logistics, where they provided significant cost reductions and revenue growth. Their strengths lie in adaptability, effective communication, and a strong understanding of industry-specific needs, making them a suitable partner across these diverse fields.
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Advertising & marketing Information technology Supply Chain, Logistics, and Transport Manufacturing Transportation

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Average Project Cost Breakdown

$50,000 to $199,999 (3) $10,000 to $49,000 (1) $200,000 to $999,999 (1)

What Clients Have Said
Clients consistently praised MarKam Solutions for their competitive pricing and excellent value for money. One client highlighted that their pricing fit the budget while providing a 'good value for cost.' Another noted a 35% decrease in labor costs while meeting sales goals, emphasizing affordability without sacrificing quality. Overall, feedback reflects strong satisfaction with cost-effectiveness, suggesting that MarKam Solutions delivers substantial value relative to their fees.
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United States (4) Bulgaria (3) England (1)

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TDCX

4.8 12 reviews
Verified

$100,000+

Undisclosed

10,000+

Serves Saudi Arabia

Services provided

50% Customer Service Outsourcing

20% Sales Outsourcing

10% Business Consulting +2 services

10% Call Center Services

10% Content Moderation Services

TDCX is a business process outsourcing company specializing in customer service, technical support, and risk assessment across diverse industries, primarily in the APAC region. The company receives consistently positive feedback, with reviews highlighting their scalability, efficient communication, and proactive problem-solving capabilities. Clients appreciate their ability to adapt quickly to changes and deliver high-quality outcomes, with approximately 90% of feedback being positive.

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Reviews mention Collaborative
Client feedback highlights TDCX's strong collaborative approach, emphasizing their partnership mentality and responsiveness to challenges. One client noted their ability to adapt quickly to process changes and offer innovative solutions, fostering a sense of teamwork. Another praised the organization's commitment to long-term growth and flexibility, with effective communication and alignment between teams. Overall, the sentiment reflects a positive perception of TDCX's collaborative efforts in supporting client objectives.

Call Center Services for Global Social Media Company

5.0 May 17, 2022

I really enjoy their collaborative approach, and our working relationship really feels like a partnership towards reaching our goals. They are very reactive whenever a technical problem occurs they will quickly come up with alternatives and different temporary workflows to minimize disruptions while issues are fixed. Their analytics teams are also very quick to conduct analysis and come back with valuable insights.
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BPO Services for E-Commerce Company

5.0 Mar 31, 2022

We have weekly syncs and our action items are well-managed over a tracker. The Operations manager is also on top of things and very open to ideas and collaboration to improve performance for both the team's well-being and business needs. In addition, the Operations manager is very easy to reach and fast in response.
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Industry Experience

TDCX demonstrates strong capabilities across various industries, including Hospitality & Leisure, Social Networking, Financial Services, Food & Beverages, Software, Consumer Products, Retail, and IT Services. Feedback emphasizes their agility, innovative problem-solving, and exceptional communication. Clients commend their ability to scale operations while maintaining high service quality, particularly in customer support and risk assessment. Overall sentiment is positive, with notable strengths in fostering partnerships, operational excellence, and a dedication to enhancing customer experience.
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Hospitality & leisure Social Networking Financial services Food & Beverages Software Consumer Products Retail IT Services

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Average Project Cost Breakdown

$1,000,000 to $9,999,999 (2) $200,000 to $999,999 (1) $10,000,000 + (1)

What Clients Have Said
Clients have expressed a generally positive sentiment regarding TDCX's cost and value for money. Feedback highlights their ability to deliver high-quality services while maintaining competitive pricing, as noted by a vendor manager who emphasized TDCX's best value in terms of cost and quality. However, some clients suggested that pricing could be more competitive. Overall, TDCX is regarded as a reliable partner that provides significant value, often exceeding expectations in service delivery.
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Singapore (7) Germany (1) Spain (1) United States (1)

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Big Outsource

5.0 52 reviews
Premier Verified

$10,000+

< $25 / hr

250 - 999

Serves Saudi Arabia

Services provided

40% Customer Service Outsourcing

30% Back Office Outsourcing

20% Call Center Services +1 service

10% Finance & Accounting Outsourcing (FAO)

Big Outsource is a professional virtual assistance service provider specializing in administrative support, customer service, and content management tasks. Reviews indicate a high level of satisfaction, with approximately 90% of clients noting improvements in efficiency and communication. Clients appreciate their proactive project management and seamless integration into existing workflows, though some desire more proactive tool suggestions and flexible support hours.

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Reviews mention Flexible
Overall sentiment regarding Big Outsource's flexibility is highly positive, with clients noting their adaptability to specific needs and creative workflows. One client emphasized their ability to balance structure amid creative chaos, stating they 'worked with our creative flow instead of trying to box us into a process that didn’t fit.' Another remarked on their responsiveness and willingness to adjust staffing as needed, showcasing a commendable level of flexibility that significantly improved operational efficiency.

Back Office Support & Graphic Design for E-Commerce Platform

5.0 Jul 29, 2023

They delivered on time, were responsive to our needs, and showed flexibility in their approach based on our feedback. Big Outsource's project management was commendable and they respond timely to our need.
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Data Entry for E-Commerce Company

5.0 Jul 26, 2023

While the initial stages of our partnership involved a bit of a learning curve, Big Outsource demonstrated commendable flexibility and responsiveness. They ensured that any minor hurdles were promptly addressed, and our collaboration took off smoothly from there.
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Video Editing Support for Real Estate Investment Company

5.0 May 20, 2025

They weren’t rigid. They worked with our creative flow instead of trying to box us into a process that didn’t fit. They knew how to balance structure with the creative chaos we tend to operate in. Super responsive and always on it.
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1 of 1 reviews is 5 stars

$50,000 – $199,999 avg. project cost

Reviewed 1 time in the past 6 months
In the past six months, clients have praised Big Outsource for their responsiveness and ability to enhance project efficiency. One client noted a 30% improvement in turnaround time and appreciated the proactive communication and support provided by their assigned assistant. The alignment of company values and budget considerations were key factors in selecting Big Outsource. However, there is a suggestion for improvement in proposing new content tools, indicating room for further innovation.
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Industry Experience

Big Outsource has demonstrated notable expertise across various industries, including Information Technology, eCommerce, Healthcare, Financial Services, and Consumer Products. Clients commend their ability to enhance operational efficiency, improve customer service response times, and maintain a high standard of quality. Overall sentiments reflect a strong alignment of values, professionalism, and effective communication, making them a suitable partner for businesses seeking reliable support in these sectors.
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Healthcare Software Financial services Chemicals & Biotechnology Other industries Wellness & Fitness Beauty Education Medical Real estate Retail Telecommunications Beauty & Cosmetics Arts, entertainment & music Legal Supply Chain, Logistics, and Transport Consulting Consumer Products Information technology eCommerce

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Average Project Cost Breakdown

$50,000 to $199,999 (15) $10,000 to $49,000 (1) $200,000 to $999,999 (1)

What Clients Have Said
Clients frequently commend Big Outsource for their competitive pricing and exceptional value for money. Many highlighted that the pricing fit their budgets while still delivering high-quality service. For instance, one client noted a 70% reduction in in-house admin workload and a 15% increase in client satisfaction, emphasizing the value derived from their partnership. Overall, the sentiment reflects strong satisfaction with cost versus the quality of service provided, underscoring Big Outsource's alignment with client needs and expectations.
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Elite Design Studio

Not yet reviewed

$1,000+

$25 - $49 / hr

2 - 9

Jeddah, Saudi Arabia

Services provided

60% Video Production

20% Call Center Services

20% Corporate Photography

Elite Design Studio is a small Jeddah, Saudi Arabia-based video production company. Their services include Video Production and Call Center Services.
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Yaqoot Manpower Services

Not yet reviewed

$10,000+

$300+ / hr

10 - 49

Jeddah, Saudi Arabia

Services provided

20% Back Office Outsourcing

20% Customer Service Outsourcing

20% Finance & Accounting Outsourcing (FAO) +2 services

20% HR Outsourcing

20% Recruitment Process Outsourcing

Yaqoot Manpower Services, a Back Office Outsourcing company, is headquartered in Jeddah, Saudi Arabia. The team specializes in Back Office Outsourcing and Finance & Accounting Outsourcing (FAO).
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What are Featured Providers?
Remote Team Solutions

5.0 23 reviews
Premier Verified

Undisclosed

Undisclosed

250 - 999

Serves Saudi Arabia

Services provided

10% Back Office Outsourcing

10% Call Center Services

10% Customer Service Outsourcing +7 services

10% Employer of Record (EOR) Services

10% Finance & Accounting Outsourcing (FAO)

10% HR Outsourcing

10% IT Staff Augmentation

10% Recruitment Process Outsourcing

10% Sales Outsourcing

10% Staffing

Remote Team Solutions is a staffing and recruitment company specializing in remote team management and virtual assistance. Reviews suggest a high level of client satisfaction, with 100% of reviewers praising their responsiveness, cost-effectiveness, and cultural alignment. Clients consistently highlight the company's trustworthiness and ability to exceed expectations, which has fostered long-term partnerships across various industries.

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Reviews mention Helpful
Clients express a highly positive sentiment towards Remote Team Solutions, highlighting their helpfulness and responsiveness. One CEO noted the team, particularly Pedro, was 'really helpful' and went 'above and beyond' to ensure satisfaction. The company was commended for its timely project management and ability to meet client needs without any areas for improvement identified. Overall, the feedback emphasizes a strong recommendation for their services based on their supportive approach.

Staff Augmentation for Media Company

5.0 Nov 8, 2023

Great Company great staff and Really helpful from Pedro to the rest of the team. They go above and beyond i highly recommend them. Very responsive and really helpful.
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BPO Services for Handicraft Store

5.0 Aug 24, 2022

We talked with their sales team, then their talent acquisition team, and we have direct communication with their HR, Talend Development, and It managers, who help us in anything we need. They really see for our company and our staff. They make sure to provide anything we need and help us with it.
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Industry Experience

Remote Team Solutions has demonstrated expertise across diverse industries, including Legal, Media, Advertising & Marketing, Real Estate, and Business Services. Clients commend their strong project management, responsive communication, and high-quality staff, particularly for roles in customer service, recruitment, and virtual assistance. Overall sentiment is overwhelmingly positive, with clients noting significant improvements in operational efficiency, team integration, and cost-effectiveness. This provider is well-suited for clients in need of reliable staffing solutions in dynamic environments.
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Insurance Legal Other Industry Construction Human Resources Media Advertising & marketing IT Services Retail Business services Real estate Food & Beverages Software

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Average Project Cost Breakdown

$10,000 to $49,000 (9) Less than $10,000 (3) $50,000 to $199,999 (2) $1,000,000 to $9,999,999 (1)

What Clients Have Said
Client feedback on Remote Team Solutions underscores strong value for money, with several reviewers highlighting the company's competitive pricing and high-quality service. For instance, one client noted they achieved a 50% cost reduction by hiring senior recruiters through RTS, while another emphasized that the overall cost was lower than other firms without sacrificing quality. Overall, clients express satisfaction with the balance of cost and service delivery, reinforcing RTS's reputation for providing good value.
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United States (18) Ireland (1) Mexico (1) New Zealand (1) England (1)

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LocalEyes

Not yet reviewed

$5,000+

$50 - $99 / hr

10 - 49

Riyadh, Saudi Arabia

Services provided

65% Business Consulting

35% Document Digitization & Management

LocalEyes, a Business Consulting company, is headquartered in Riyadh, Saudi Arabia. They offer Business Consulting and Document Digitization & Management and were founded in 2018.
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Twerlo AI

Not yet reviewed

$1,000+

$25 - $49 / hr

10 - 49

Jeddah, Saudi Arabia

Services provided

60% AI Development

30% Call Center Services

5% CRM Consulting and SI +1 service

5% IoT Development

Twerlo AI is a Dubai, United Arab Emirates-based artificial intelligence development company. Their services include Artificial Intelligence and Call Center Services.
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Jeddah, Saudi Arabia

Jeddah
Jeddah, Saudi Arabia 00000
41 - 49

0583280804

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Leads

Not yet reviewed

$1,000+

$50 - $99 / hr

10 - 49

Al Khobar, Saudi Arabia

Services provided

20% Sales Outsourcing

20% Search Engine Optimization

20% Social Media Marketing +2 services

20% UX/UI Design

20% Web Development

Leads is a social media marketing agency. They focus on Social Media Marketing and Search Engine Optimization and are based in Al Khobar, Saudi Arabia.
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Acsel Now

Not yet reviewed

$1,000+

$25 - $49 / hr

2 - 9

Riyadh, Saudi Arabia

Services provided

45% Business Consulting

20% Corporate Training & Coaching

15% Sales Outsourcing +2 services

10% Digital Strategy

10% Financial Consulting

Acsel Now is a Business Consulting company. Launched in 2019, the team offers Business Consulting and Corporate Training & Coaching.
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QMet

Not yet reviewed

Undisclosed

Undisclosed

250 - 999

Riyadh, Saudi Arabia

Services provided

40% Compliance Consulting

20% Business Consulting

20% Corporate Training & Coaching +2 services

10% Document Digitization & Management

10% Other IT Consulting and SI

QMet, a Compliance Consulting company, was founded in 2008. Headquartered in Riyadh, Saudi Arabia and Seef, Bahrain, the team specializes in Compliance Consulting and Business Consulting.
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OmniHub Integrated Solutions

4.5 1 review

$5,000+

$25 - $49 / hr

2 - 9

Jeddah, Saudi Arabia

Services provided

40% Business Consulting

20% Back Office Outsourcing

20% Financial Consulting +1 service

20% Fractional CFO Services

OmniHub Integrated Solutions We build and execute Saudi Arabia’s most complex, high-stakes projects. OmniHub is the one-stop execution partner for organizations that cannot leave mission-critical
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e-Procure

Not yet reviewed

Undisclosed

Undisclosed

10 - 49

الرياض, Saudi Arabia

Services provided

40% Blockchain

10% Logistics & Supply Chain Consulting

5% Business Consulting +9 services

5% Custom Software Development

5% Document Digitization & Management

5% E-Commerce Development

5% Enterprise App Modernization

5% Finance & Accounting Outsourcing (FAO)

5% Fulfillment

5% IT Managed Services

5% Sales Outsourcing

5% Warehousing & Distribution

Blockchain company e-Procure was established in 2020. The small team provides Blockchain and Logistics & Supply Chain Consulting.
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Jadarah Business Consulting

Not yet reviewed

$5,000+

$50 - $99 / hr

10 - 49

Riyadh, Saudi Arabia

Services provided

70% Business Consulting

20% Corporate Training & Coaching

10% Document Digitization & Management

Jadarah Business Consulting is a Business Consulting company. Their small team of employees is in Riyadh, Saudi Arabia. Their team focuses on Business Consulting and Corporate Training & Coaching.
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IBT: No. 1 BPO Company in Middle East

4.0 1 review

$50,000+

Undisclosed

1,000 - 9,999

Riyadh, Saudi Arabia

Services provided

30% Call Center Services

20% Customer Service Outsourcing

20% IT Managed Services +5 services

10% Back Office Outsourcing

10% Finance & Accounting Outsourcing (FAO)

5% Staffing

3% HR Outsourcing

2% Recruiting

IBT: No. 1 BPO Company in Middle East is a business process outsourcing firm specializing in call center services. They have been praised for effective communication, professional project management, and achieving KPIs. With approximately 70% positive feedback highlighting their reachability and value for cost, clients report no areas needing improvement.

See all 1 projects

Industry Experience

IBT: No. 1 BPO Company in Middle East has garnered positive feedback in the medical industry, particularly for its expertise in managing call center operations for healthcare providers. Clients have praised their effective communication, professionalism, and ability to meet agreed KPIs, indicating a strong capability in delivering results. The company is deemed a reliable partner for businesses seeking quality BPO services within the healthcare sector, reflecting a favorable sentiment overall.
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Select Industry to see insights

Medical

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Average Project Cost Breakdown

What Clients Have Said
Clients have expressed a positive sentiment regarding IBT's pricing, highlighting it as a key factor in their selection process. One client noted that the 'pricing fit our budget' and emphasized the 'good value for cost' provided. Overall, the feedback indicates that IBT delivers effective services at a competitive price, meeting clients' expectations without the need for improvements in this area.
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Riyadh, Saudi Arabia

Building No: 9353, Office # 3, Shaddad Al Fahri Farazdaq Street, Al Malaz
Riyadh, Saudi Arabia 12642
151 - 200

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Leader Investment Group - LIG

Not yet reviewed

Undisclosed

Undisclosed

250 - 999

Riyadh, Saudi Arabia

Services provided

20% BI & Big Data Consulting & SI

20% Business Consulting

20% IT Strategy Consulting +3 services

15% Call Center Services

15% IoT Development

10% Cybersecurity

Leader Investment Group - LIG is a midsize IT strategy consulting company. Established in 2009, the team provides IT strategy consulting and BI & big data consulting & SI.
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Riyadh, Saudi Arabia

1st floor Asas Gallary hay Ar Rabi, Al Qala’a street
Riyadh, Saudi Arabia 13316
201 - 250

+966 920.009.276

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Raya CX

Not yet reviewed

$10,000+

< $25 / hr

1,000 - 9,999

Al Khobar, Saudi Arabia

Services provided

30% Back Office Outsourcing

20% Call Center Services

20% HR Outsourcing +4 services

10% Customer Service Outsourcing

10% Sales Outsourcing

5% Email Marketing

5% Social Media Marketing

Raya CX is a Back Office Outsourcing company located in Cairo, Egypt and Dubai, United Arab Emirates. Their services include Back Office Outsourcing and Call Center Services.
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More responsive than most other service providers

Raya CX is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.
Get in Touch

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Al Khobar, Saudi Arabia

Shoaibi Building, Prince Thamer Street, Al-Khobar Al Shamalia, Khobar, KSA 34428
Al Khobar, Saudi Arabia 34428
201 - 250

+966 13 825 8500

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Centro

Not yet reviewed

Undisclosed

Undisclosed

1,000 - 9,999

Riyadh, Saudi Arabia

Services provided

30% HR Outsourcing

15% Call Center Services

15% Customer Service Outsourcing +5 services

10% CRM Consulting and SI

10% IT Managed Services

10% Sales Outsourcing

5% Back Office Outsourcing

5% ERP Consulting and SI

Centro is a HR Outsourcing company. The Winchester, Virginia-based firm specializes in HR Outsourcing and Call Center Services.
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Riyadh, Saudi Arabia

7051, Al-Ahsa street
Riyadh, Saudi Arabia 12836
10 - 15

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Top BPO Companies in Saudi Arabia

List of the Top Saudi Arabia BPO Services

Reviews mention Easy to work with

Outsourced Accounting & Content Writing for IT Services Firm

Accounting Services for Marketing & Venture Capital Firm

Scaling & QA Services for Media Company

Call Center Services for Gaming Company

Industry Experience

Select Industry to see insights

Average Project Cost Breakdown

What Clients Have Said

Reviewed 3 times in the past 6 months

Industry Experience

Select Industry to see insights

Average Project Cost Breakdown

What Clients Have Said

TECHSPEED INC is very responsive

Reviews mention Hard working

Staff Augmentation for Title & Escrow Company

Staff Augmentation for Accounting Management Firm

Reviewed 1 time in the past 6 months

Average Project Cost Breakdown

What Clients Have Said

Reviews mention Well-organized projects

Email Marketing for IT Services & Consulting Company

Sales Outsourcing for IT Services Company

Digital Mktg & Sales Outsourcing for Financial Services Firm

Digital Marketing Services for Brand Development Agency

Industry Experience

Select Industry to see insights

Reviews mention Trustworthy

Back-Office Services for Seafood Business

Back Office Outsourcing for Event Planning Co

Reviewed 14 times in the past 6 months

Average Project Cost Breakdown

What Clients Have Said

Reviews mention Easy to work with

Customer Service Outsourcing for Medical Company

Live Chat Support Services for Consumer Products Company

Reviewed 1 time in the past 6 months

Average Project Cost Breakdown

What Clients Have Said

Reviews mention Detail-oriented

Recruitment Services for Clinical Research Company

Call Center Services for MarTech Company

Reviewed 1 time in the past 6 months

Industry Experience

Select Industry to see insights

Reviews mention Knowledgeable

Call Center Services for Logistics & Supply Chain Company

Call Center Services for Furniture Manufacturer

Call Center Services for Auto Transport Broker

Sales Outsourcing & Lead Gen for Advertising Account Co

Industry Experience

Select Industry to see insights

Average Project Cost Breakdown

What Clients Have Said

Reviews mention Collaborative

Call Center Services for Global Social Media Company

BPO Services for E-Commerce Company

Industry Experience

Select Industry to see insights

Average Project Cost Breakdown

What Clients Have Said

Reviews mention Flexible

Back Office Support & Graphic Design for E-Commerce Platform

Data Entry for E-Commerce Company

Video Editing Support for Real Estate Investment Company

Reviewed 1 time in the past 6 months

Industry Experience

Select Industry to see insights

Average Project Cost Breakdown

What Clients Have Said

Reviews mention Helpful

Staff Augmentation for Media Company

BPO Services for Handicraft Store

Industry Experience

Select Industry to see insights

Average Project Cost Breakdown

What Clients Have Said