Top Inbound Call Center Services in the Philippines

Ratings Updated: April 1, 2026

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167 Companies

Country: Philippines

List of the Top Philippines Inbound Call Centers Services

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Remote Teams PH

Not yet reviewed

$1,000+

< $25 / hr

50 - 249

Taguig, Philippines

Services provided

10% Back Office Outsourcing

10% Business Consulting

10% Call Center Services +9 services

10% Corporate Training & Coaching

10% Customer Service Outsourcing

10% Finance & Accounting Outsourcing (FAO)

10% Recruiting

10% Sales Outsourcing

10% Staffing

5% Executive Search

3% HR Consulting

2% HR Outsourcing

Business Consulting company Remote Teams PH is in Taguig, Philippines. The team provides Business Consulting and Call Center Services.
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More responsive than most other service providers

Remote Teams PH is very responsive
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Integreon

Not yet reviewed

$5,000+

< $25 / hr

1,000 - 9,999

Makati, Philippines

Services provided

45% Back Office Outsourcing

25% Transcription

10% Call Center Services +2 services

10% Customer Service Outsourcing

10% Sales Outsourcing

Integreon, a large Back Office Outsourcing company, is headquartered in New York, New York and Makati, Philippines. Their services include Back Office Outsourcing and Transcription.
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Makati, Philippines

4th Floor, 6750 Ayala Avenue 1226
Makati, Philippines 1226
101 - 150

63.2.819.3714

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Bill Gosling Outsourcing

Not yet reviewed

$10,000+

< $25 / hr

1,000 - 9,999

Taguig, Philippines

Services provided

35% Customer Service Outsourcing

25% Call Center Services

10% Back Office Outsourcing +4 services

10% Corporate Training & Coaching

10% Sales Outsourcing

5% AI Development

5% Other Application Development

Large Customer Service Outsourcing company Bill Gosling Outsourcing, is in Newmarket, Canada and Glasgow , Scotland. The team offers Customer Service Outsourcing and Call Center Services.
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Taguig, Philippines

16F Three World Square, Upper McKinley Road, Fort Bonifacio,
Taguig, Philippines 1634
201 - 250

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FilWeb Asia Inc

Not yet reviewed

$1,000+

$25 - $49 / hr

50 - 249

San Pedro, Philippines

Services provided

24% Customer Service Outsourcing

20% Call Center Services

15% Graphic Design +3 services

15% Search Engine Optimization

15% Social Media Marketing

11% Back Office Outsourcing

FilWeb Asia Inc is a Customer Service Outsourcing company. The San Pedro, Philippines-based firm provides Customer Service Outsourcing and Call Center Services.
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PrimeOutsourcing Inc.

Not yet reviewed

Undisclosed

Undisclosed

2 - 9

Mandaluyong, Philippines

Services provided

50% Call Center Services

30% Back Office Outsourcing

20% HR Outsourcing

PrimeOutsourcing Inc., a small call center company, is in Mandaluyong, Philippines. Their services include Call Center Services and Back Office Outsourcing.
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NICE inContact

3.8 4 reviews

$1,000+

< $25 / hr

1,000 - 9,999

Taguig, Philippines

Services provided

50% Call Center Services

40% Customer Service Outsourcing

10% Business Consulting

NICE inContact is a business process outsourcing company specializing in customer service solutions, including inbound call handling and interactive voice response services. The reviews generally highlight positive aspects, with approximately 75% mentioning strengths such as updated tools, effective communication, and cost savings. However, some feedback suggests room for improvement in employee engagement to reduce turnover.

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Reviews mention Reasonable pricing
Clients express positive sentiments regarding NICE inContact's reasonable pricing, noting it as a key strength. One reviewer highlighted that the service provider offers 'competitive prices' and contributes to a 5-10% reduction in average spending. Overall, the feedback suggests satisfaction with the pricing structure, which aligns with the quality of services provided.

IVR Services

4.5 Dec 21, 2017

They offer updated tools, good support, and competitive prices.
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Industry Experience

NICE inContact has demonstrated expertise across various industries, including Business Services, Information Technology, Media, and Other Industries. Clients commend their competitive pricing, effective customer support, and high-quality service, resulting in improved efficiency and time savings. Overall sentiment is positive, highlighting strengths such as updated tools and proactive communication. Businesses seeking reliable inbound service solutions, especially in seasons with fluctuating demand, will find NICE inContact to be a suitable provider.
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Other Industry Business services Information technology Media

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Cedar Hill, Texas (1) New York City, New York (1) San Jose, California (1) Ashburn, Virginia (1)

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Taguig, Philippines

Picadilly Star, Suite 903 4th Ave Corner 27th St Fort Bonifacio, Global City
Taguig, Philippines 1636
50 - 75

63.02.410.4300

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C9 Staff

Not yet reviewed

Undisclosed

Undisclosed

50 - 249

Taguig, Philippines

Services provided

20% Back Office Outsourcing

20% HR Outsourcing

10% Accounting +5 services

10% Call Center Services

10% Executive Search

10% Finance & Accounting Outsourcing (FAO)

10% Recruiting

10% Staffing

Launched in 2018, C9 Staff, a midsize Back Office Outsourcing company, is headquartered in Istanbul, Türkiye and Seattle, Washington. Their team provides Back Office Outsourcing and HR Outsourcing.
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Taguig, Philippines

One Global Place Level 10-1 & Level 20-1 5th Avenue Corner 25th Street Bonifacio Global City, Metro Manila
Taguig, Philippines 1632
16 - 20

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Aidey

5.0 32 reviews

$1,000+

< $25 / hr

10 - 49

Manila, Philippines

Services provided

75% Customer Service Outsourcing

15% Call Center Services

10% Back Office Outsourcing

Aidey is a customer support and back-office solutions provider known for seamlessly integrating into client operations across various sectors, such as finance, retail, and SaaS platforms. Feedback from clients highlights Aidey's efficient project management and strong cultural alignment, with 100% of reviews praising their responsiveness and the positive impact on metrics like response times and customer satisfaction scores. While some mentions of onboarding improvements exist, their attention to detail and proactive approach to process enhancements are consistently commended.

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Reviews mention Puts the customer first
The feedback regarding Aidey emphasizes their commitment to putting the customer first. Clients noted their genuine care for customer satisfaction and the ability to quickly adopt the brand's tone. Specific outcomes included a significant reduction in refund-related tickets by 28% and an improvement in customer satisfaction scores from 75% to 91%. Additionally, Aidey's reliability in following standard operating procedures and providing weekly reports further reinforced their customer-centric approach.

Customer Support Services for Technology Company

5.0 Jun 17, 2025

They genuinely cared about our customers and picked up our brand tone quickly.
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BPO & Back Office Outsourcing for FinTech Co

5.0 Jun 20, 2025

They cared about accuracy and asked smart questions rather than blindly following instructions. Always punctual. They sent a weekly error log and adjusted processes as needed.
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Industry Experience

Aidey has demonstrated expertise across various industries including Manufacturing, Financial Services, Software, Healthcare, Education, and Hospitality. Feedback highlights strengths in customer support management, efficiency improvements, and a keen attention to detail. Notably, they have achieved measurable results such as reducing response times and increasing customer satisfaction scores. Their cultural fit and adaptability are frequently praised, making them a strong candidate for firms seeking reliable, detail-oriented outsourced support in these sectors.
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Manufacturing Financial services Fitness Software Business services Real estate Media Education Hospitality & leisure Healthcare

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Average Project Cost Breakdown

$50,000 to $199,999 (13) Less than $10,000 (4) $10,000 to $49,000 (3) $200,000 to $999,999 (2)

What Clients Have Said
Client feedback consistently highlights Aidey’s competitive pricing and strong value for money. Multiple reviews noted that Aidey’s costs fit within clients' budgets while delivering high-quality service, with one client stating they received 'good value for cost.' Additionally, measurable outcomes, such as improved customer satisfaction and reduced operational times, further affirm the perceived value of Aidey's services, making them a preferred choice for many businesses.
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United States (18) India (2) Australia (1) England (1)

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Centro

Not yet reviewed

Undisclosed

Undisclosed

1,000 - 9,999

Mandaluyong, Philippines

Services provided

30% HR Outsourcing

15% Call Center Services

15% Customer Service Outsourcing +5 services

10% CRM Consulting and SI

10% IT Managed Services

10% Sales Outsourcing

5% Back Office Outsourcing

5% ERP Consulting and SI

Centro is a HR Outsourcing company. The Winchester, Virginia-based firm specializes in HR Outsourcing and Call Center Services.
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Mandaluyong, Philippines

Worldwide Corporate Plaza 3rd Floor, Shaw Blvd
Mandaluyong, Philippines 1552
101 - 150

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Prospects DM

Not yet reviewed

$1,000+

< $25 / hr

250 - 999

Lungsod ng Cebu, Philippines

Services provided

30% Call Center Services

25% IT Managed Services

15% Application Management & Support +2 services

15% Customer Service Outsourcing

15% Sales Outsourcing

Founded in 2008, Prospects DM is a midsize Hamilton, Canada-based answering service company. Their services include Call Center Services and IT managed services.
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Lungsod ng Cebu, Philippines

15th Floor, I.T. Tower Cebu Business Park,
Lungsod ng Cebu, Philippines

877.285.7052

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Firstsource Solutions

Not yet reviewed

$100,000+

< $25 / hr

1,000 - 9,999

Muntinlupa, Philippines

Services provided

45% Call Center Services

35% Customer Service Outsourcing

10% Business Consulting +1 service

10% Finance & Accounting Outsourcing (FAO)

Firstsource Solutions is a large London , England-based phone answering service. Their services include Call Center Services and Customer Service Outsourcing.
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Muntinlupa, Philippines

Plaza D, Northgate Cyberzone 5th Floor, Firstsource Building, Filinvest Alabang
Muntinlupa, Philippines 1781
76 - 100

+63 2 858 2000

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WireTask

Not yet reviewed

$10,000+

< $25 / hr

50 - 249

Pasig, Philippines

Services provided

25% Back Office Outsourcing

25% Business Consulting

25% Call Center Services +1 service

25% Sales Outsourcing

WireTask is a midsize Business Consulting company located in Docklands, Australia and Dhaka, Bangladesh. Their services include Business Consulting and Call Center Services.
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Pasig, Philippines

3 Doña Julia Vargas Avenue
Pasig, Philippines
2 - 5

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Motif

Not yet reviewed

$1,000+

< $25 / hr

1,000 - 9,999

Quezon City, Philippines

Services provided

100% Call Center Services

Motif is a large answering service company headquartered in San Mateo, California and Ahmedabad, India. The team specializes in Call Center Services.
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Quezon City, Philippines

4/F, E-Commerce Plaza, 1 Garden Road Eastwood Cyberpark, Bagumbayan, Libis
Quezon City, Philippines 1110
21 - 30

63.2.900.1158

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Datacom

Not yet reviewed

$1,000+

< $25 / hr

1,000 - 9,999

Quezon City, Philippines

Services provided

100% Call Center Services

Located in Wellington, New Zealand and Wellington, New Zealand, Datacom is an answering service. They offer Call Center Services and were established in 1965.
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Quezon City, Philippines

Level 23F IBM Plaza 8 Eastwood Ave, Eastwood City Cyberpark E. Rodriguez Jr. Ave. (C-5) Bagumbayan
Quezon City, Philippines 1110
41 - 49

63.2.802.6600

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Welsend

4.9 11 reviews

$50,000+

< $25 / hr

10,000+

Taguig, Philippines

Services provided

50% Customer Service Outsourcing

30% Call Center Services

10% Back Office Outsourcing +1 service

10% CRM Consulting and SI

Welsend is a professional contact center and outsourcing service provider, offering solutions for telemarketing, customer service, and technical support. Their clients consistently praise their project management capabilities, professionalism, and effective communication. Across reviews, 90% of clients highlight Welsend's detailed orientation and responsiveness, while clients note minor areas for improvement, such as employee retention and service level management.

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Reviews mention Flexible
Clients have consistently praised Welsend for their flexibility and responsiveness throughout project execution. One client noted that Welsend's meticulous planning and adaptability in training programs and telemarketing scripts were particularly impressive. Additionally, the company maintained effective communication, allowing clients to raise needs and adjust requests at any time, which further highlights their commitment to client satisfaction and project success.

Call Center Services for Telecommunications Company

5.0 Dec 11, 2023

Welsend is very detail-oriented and flexible. They ensured that every aspect, ranging from the training program for agents to the precise script used in the telemarketing brochures, was meticulously planned to appeal to the ideal prospective customers. Throughout the duration of their work, Welsend's project management abilities also impressed me greatly. They were attentive to our needs, receptive to our viewpoints, and consistently maintained their professionalism.
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Industry Experience

Welsend has demonstrated significant expertise across various industries, including Telecommunications, Government, Transportation, Manufacturing, and Hospitality. In Telecommunications, they excelled in increasing sales and customer satisfaction. Their Government engagements highlight professionalism and operational efficiency. In Transportation, Welsend provided effective customer service support, while in Manufacturing, they showcased strong project management and adaptability. In Hospitality, they impressed clients with quick execution and service quality. Overall, their strengths lie in responsiveness, project management, and industry-specific solutions, making them a good fit for clients in these sectors.
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Telecommunications Government Transportation Manufacturing Hospitality & leisure

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Average Project Cost Breakdown

$200,000 to $999,999 (3) $1,000,000 to $9,999,999 (1)

What Clients Have Said
Welsend is consistently recognized for providing strong value for money, with clients noting their pricing aligns well with budget expectations. One client highlighted Welsend as a 'great culture fit' and 'good value for cost,' while another emphasized their 'professionalism and reliability' as key strengths. Overall, feedback suggests that Welsend delivers quality services effectively, making them a commendable choice for businesses seeking cost-effective solutions.
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China (5) Germany (1)

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Webhelp

Not yet reviewed

Undisclosed

Undisclosed

10,000+

Pasay, Philippines

Services provided

33% Customer Service Outsourcing

23% Call Center Services

15% Sales Outsourcing +17 services

5% Back Office Outsourcing

5% Business Consulting

5% Finance & Accounting Outsourcing (FAO)

1% AI Development

1% BI & Big Data Consulting & SI

1% CRM Consulting and SI

1% Custom Software Development

1% Digital Strategy

1% Graphic Design

1% HR Consulting

1% Mobile App Development

1% Transcription

1% Translation

1% UX/UI Design

1% Unified Communications Consulting & SI

1% Web Design

1% Web Development

Webhelp, a Customer Service Outsourcing company, was established in 2000. The large team provides Customer Service Outsourcing and Call Center Services.
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Pasay, Philippines

Macapagal Avenue, Mall of Asia Complex, Pasay City
Pasay, Philippines 1300
301 - 400

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Millenium1 Solutions

Not yet reviewed

$1,000+

< $25 / hr

1,000 - 9,999

Pasig, Philippines

Services provided

25% Back Office Outsourcing

25% Call Center Services

25% Customer Service Outsourcing +1 service

25% IT Managed Services

Launched in 2013, Millenium1 Solutions is an IT managed services company. The company focuses on IT managed services and Call Center Services, and is large.
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Pasig, Philippines

10 Brixton Technology Center Brixton Street Brgy Kapitolyo
Pasig, Philippines 1600

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Ability to deliver

Focus

Proven

Market Leaders

Emerging

Niche

Clutch Leaders Matrix

Rollover to see company insights or click a company below for more details.

1 Unity Communications

2 Big Outsource

3 IdeasUnlimited

4 Remote CoWorker

5 Connext

6 Boldr.

7 Hit Rate Solutions

8 Select VoiceCom

9 OBI Services

10 Outsourced

11 Enshored

12 Emapta

13 Acquire Intelligence

14 TRU29 Solutions Inc.

15 SupportZebra

A Clutch Leaders Matrix provides a broad view of the top-performing companies in a particular service or location. Each company featured in a Leaders Matrix is evaluated based on Focus and Ability to Deliver. The size of each circle indicates that company’s size.

By using verified reviews, focused service details, and real project data, the Leaders Matrix highlights companies that consistently deliver and stand out from the rest. Each company’s position is based on how well they focus on a service area and how consistently they deliver results, helping you make informed, confident decisions. Learn More

Focus (x-axis)

Focus accounts for a company’s specialization within a certain service.

Ability to Deliver (y-axis)

Ability to Deliver considers three criteria:

Client feedback and reviews
Work experience and previous projects
Market presence and reputation in the industry

List of the Top 15 Philippines Inbound Call Centers Services

Unity Communications

$1,000+

< $25 / hr

1,000 - 9,999

Taguig, Philippines

Ability to deliver

39/40.0

19.4/20 Reviews

10/10 Clients & Experience

9.6/10 Market Presence

Service focus

60% Inbound Voice Services

40% Other

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Big Outsource

$10,000+

< $25 / hr

250 - 999

San Pablo City, Philippines

Ability to deliver

38.7/40.0

20/20 Reviews

10/10 Clients & Experience

8.7/10 Market Presence

Service focus

140% Inbound Voice Services

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IdeasUnlimited

$1,000+

< $25 / hr

50 - 249

Koronadal City, Philippines

Ability to deliver

38.1/40.0

20/20 Reviews

10/10 Clients & Experience

8.1/10 Market Presence

Service focus

120% Inbound Voice Services

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Remote CoWorker

$1,000+

< $25 / hr

1,000 - 9,999

Taguig, Philippines

Ability to deliver

38.9/40.0

20/20 Reviews

10/10 Clients & Experience

8.9/10 Market Presence

Service focus

50% Inbound Voice Services

50% Other

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Connext

$1,000+

< $25 / hr

1,000 - 9,999

Angeles, Philippines

Ability to deliver

35.6/40.0

17/20 Reviews

10/10 Clients & Experience

8.6/10 Market Presence

Service focus

60% Inbound Voice Services

40% Other

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Boldr.

$1,000+

Undisclosed

1,000 - 9,999

Pasig, Philippines

Ability to deliver

35.4/40.0

15.8/20 Reviews

10/10 Clients & Experience

9.6/10 Market Presence

Service focus

145% Inbound Voice Services

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Hit Rate Solutions

$1,000+

< $25 / hr

50 - 249

Bacolod, Philippines

Ability to deliver

35.4/40.0

16.6/20 Reviews

9.5/10 Clients & Experience

9.3/10 Market Presence

Service focus

165% Inbound Voice Services

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Select VoiceCom

$5,000+

< $25 / hr

1,000 - 9,999

Cebu City, Philippines

Ability to deliver

34.2/40.0

17.4/20 Reviews

10/10 Clients & Experience

6.8/10 Market Presence

Service focus

150% Inbound Voice Services

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OBI Services

$1,000+

< $25 / hr

50 - 249

Dipolog City, Philippines

Ability to deliver

33.1/40.0

18.6/20 Reviews

7.9/10 Clients & Experience

6.6/10 Market Presence

Service focus

125% Inbound Voice Services

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Outsourced

Undisclosed

Undisclosed

1,000 - 9,999

Quezon City, Philippines

Ability to deliver

32/40.0

18.4/20 Reviews

4.4/10 Clients & Experience

9.2/10 Market Presence

Service focus

60% Inbound Voice Services

40% Other

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Enshored

$1,000+

< $25 / hr

1,000 - 9,999

Pasig, Philippines

Ability to deliver

31.9/40.0

16.6/20 Reviews

6.9/10 Clients & Experience

8.4/10 Market Presence

Service focus

90% Inbound Voice Services

10% Other

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Emapta

Undisclosed

Undisclosed

10,000+

Mandaluyong, Philippines

Ability to deliver

32.2/40.0

15.2/20 Reviews

7.6/10 Clients & Experience

9.4/10 Market Presence

Service focus

45% Inbound Voice Services

55% Other

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Acquire Intelligence

$1,000+

< $25 / hr

1,000 - 9,999

Pasig, Philippines

Ability to deliver

30.9/40.0

15/20 Reviews

6.8/10 Clients & Experience

9.2/10 Market Presence

Service focus

74% Inbound Voice Services

26% Other

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TRU29 Solutions Inc.

$1,000+

< $25 / hr

250 - 999

Pasig, Philippines

Ability to deliver

31.8/40.0

16.4/20 Reviews

10/10 Clients & Experience

5.4/10 Market Presence

Service focus

75% Inbound Voice Services

25% Other

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SupportZebra

$5,000+

< $25 / hr

1,000 - 9,999

Cagayan De Oro City, Philippines

Ability to deliver

29.6/40.0

14.8/20 Reviews

7.6/10 Clients & Experience

7.1/10 Market Presence

Service focus

170% Inbound Voice Services

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Flatworld Solutions

$1,000+

< $25 / hr

1,000 - 9,999

Davao City, Philippines

Ability to deliver

29.3/40.0

15.4/20 Reviews

8/10 Clients & Experience

5.9/10 Market Presence

Service focus

90% Inbound Voice Services

10% Other

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Booth

$1,000+

Undisclosed

1,000 - 9,999

Makati, Philippines

Ability to deliver

32.1/40.0

17.2/20 Reviews

8/10 Clients & Experience

6.8/10 Market Presence

Service focus

40% Inbound Voice Services

60% Other

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Penbrothers

Undisclosed

Undisclosed

1,000 - 9,999

Makati, Philippines

Ability to deliver

32/40.0

16.4/20 Reviews

7.2/10 Clients & Experience

8.4/10 Market Presence

Service focus

20% Inbound Voice Services

80% Other

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Satellite Office

Undisclosed

Undisclosed

1,000 - 9,999

Taguig, Philippines

Ability to deliver

31.8/40.0

15/20 Reviews

10/10 Clients & Experience

6.8/10 Market Presence

Service focus

20% Inbound Voice Services

80% Other

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six eleven global services

$1,000+

< $25 / hr

1,000 - 9,999

Davao City, Philippines

Ability to deliver

27.8/40.0

15.4/20 Reviews

5.8/10 Clients & Experience

6.5/10 Market Presence

Service focus

180% Inbound Voice Services

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Sourcefit

$1,000+

< $25 / hr

1,000 - 9,999

Quezon City, Philippines

Ability to deliver

28.5/40.0

18.8/20 Reviews

2.3/10 Clients & Experience

7.4/10 Market Presence

Service focus

50% Inbound Voice Services

50% Other

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JOYNO INC

$1,000+

Undisclosed

250 - 999

Lapu-Lapu City, Philippines

Ability to deliver

30.6/40.0

16.4/20 Reviews

10/10 Clients & Experience

4.2/10 Market Presence

Service focus

30% Inbound Voice Services

70% Other

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vlbpo cx

$5,000+

< $25 / hr

50 - 249

Caloocan, Philippines

Ability to deliver

26.7/40.0

16.6/20 Reviews

4.6/10 Clients & Experience

5.5/10 Market Presence

Service focus

195% Inbound Voice Services

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Staff Outsourcing Solutions

$1,000+

< $25 / hr

1,000 - 9,999

Cebu City, Philippines

Ability to deliver

26.5/40.0

16.8/20 Reviews

4.2/10 Clients & Experience

5.5/10 Market Presence

Service focus

50% Inbound Voice Services

50% Other

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Open Access BPO

$10,000+

$50 - $99 / hr

1,000 - 9,999

Makati, Philippines

Ability to deliver

25/40.0

16.2/20 Reviews

0.6/10 Clients & Experience

8.2/10 Market Presence

Service focus

100% Inbound Voice Services

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Catalyst BPX

$5,000+

< $25 / hr

50 - 249

Taguig, Philippines

Ability to deliver

31.3/40.0

16.4/20 Reviews

9.2/10 Clients & Experience

5.8/10 Market Presence

Service focus

30% Inbound Voice Services

70% Other

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Smiles On Demand

$1,000+

< $25 / hr

1,000 - 9,999

Sibulan, Philippines

Ability to deliver

24.3/40.0

16.8/20 Reviews

1.6/10 Clients & Experience

6/10 Market Presence

Service focus

100% Inbound Voice Services

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Telework PH

$1,000+

< $25 / hr

250 - 999

Baliuag, Philippines

Ability to deliver

24/40.0

16.2/20 Reviews

2.7/10 Clients & Experience

5.2/10 Market Presence

Service focus

125% Inbound Voice Services

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Pac Biz Contact Center Outsourcing

$1,000+

< $25 / hr

50 - 249

Dumaguete, Philippines

Ability to deliver

24/40.0

15.2/20 Reviews

1.9/10 Clients & Experience

6.9/10 Market Presence

Service focus

225% Inbound Voice Services

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STAFFVIRTUAL

$1,000+

< $25 / hr

250 - 999

Mandaluyong City, Philippines

Ability to deliver

23.7/40.0

16.6/20 Reviews

0/10 Clients & Experience

7.1/10 Market Presence

Service focus

92% Inbound Voice Services

8% Other

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