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Top Sales Outsourcing Companies in Malaysia

Ratings Updated: April 23, 2026

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6 Leaders 13 Contenders

19 Companies

Country: Malaysia

Services: Sales Outsourcing

List of the Top Malaysia B2B Sales Outsourcing Services

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What are Featured Providers?
LevelUp Leads

5.0 56 reviews
Premier Verified

$1,000+

$25 - $49 / hr

50 - 249

Serves Malaysia

Services provided

80% Sales Outsourcing

10% Call Center Services

10% Email Marketing

LevelUp Leads is a prominent sales outsourcing solutions provider, specializing in Sales Team Outsourcing and Sales Talent Acquisition. With an impressive 100% positive feedback, clients commend their effective project management, flexibility, and ability to exceed expectations. 70% of reviewers highlight their adeptness in customizing sales strategies, while 60% praise their team’s responsiveness and commitment to quality lead generation.

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6 of 7 reviews are 5 stars

7 new reviews for Sales Outsourcing services

$10,000 – $49,000 avg. project cost

Reviewed 7 times in the past 6 months
Over the past six months, LevelUp Leads has received positive feedback from clients, highlighting their effectiveness in lead generation and project management. Clients noted a significant increase in qualified meetings—up to four times their previous averages. The team's responsiveness, friendliness, and adaptability to client needs were frequently mentioned as impressive. One client specifically praised LevelUp Leads for exceeding expectations with meeting setups and effective communication. Overall, the sentiment is overwhelmingly positive, with clients expressing satisfaction and no significant areas for improvement identified.
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26 of 29 Sales Outsourcing reviews are 5 stars

7 new reviews for Sales Outsourcing in past 6 months

$10,000 – $49,000 avg. project cost

Sales Outsourcing PROJECT HIGHLIGHT

Sales Outsourcing & Marketing Services for IoT Solutions Co
5.0 — LevelUp Leads provides sales and marketing services for an IoT solutions provider. The team runs the client's sales efforts, including cold and warm calls, follow-ups, re-engagement, and social Read more
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Average Project Cost Breakdown

$10,000 to $49,000 (23) Less than $10,000 (6) $50,000 to $199,999 (4)

What Clients Have Said
Clients consistently praise LevelUp Leads for their cost-effectiveness and high value for money, noting that their services significantly enhance lead generation and sales opportunities. For example, one client reported a fourfold increase in qualified meetings, while another highlighted the generation of over 50 qualified leads in just six months, exceeding previous performance. Overall, feedback indicates strong satisfaction with the return on investment, with many clients emphasizing the adaptability and responsiveness of the team.
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United States (45) Canada (2) Bulgaria (1) India (1)

This provider is fluent in 1 language:

English

This provider is available in 3 time zones:

Central Standard Time (CST)

Eastern Standard Time (EST)

Pacific Standard Time (PST)

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Belkins

4.9 230 reviews
Premier Verified

$1,000+

< $25 / hr

50 - 249

Serves Malaysia

Services provided

70% Sales Outsourcing

10% CRM Consulting and SI

10% Call Center Services +1 service

10% Email Marketing

Belkins is a sales outsourcing solutions firm specializing in lead generation and sales team augmentation. With consistently high ratings and a strong culture fit, their expertise has led to successful campaigns, such as achieving a 41% open rate and booking 78 relevant appointments. Clients praise their proactive communication, project management, and ability to deliver results, with over 90% of reviews highlighting their professionalism and effectiveness in meeting sales outsourcing objectives.

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Reviews mention Team players
The reviews reflect a strong sentiment towards Belkins as a team player, with clients noting their seamless integration and communication. One client stated, "They have become a part of our company," highlighting their collaborative approach. Another remarked, "Belkins agents are responsive and ready to share insights," emphasizing their proactive engagement. Overall, clients consistently praised Belkins for their intuitive understanding of needs and their ability to operate as an extension of the client's team.

Advertising, Email Mktg & CRM Consulting for FinTech Company

5.0 Oct 31, 2023

The communication has been seamless, addressing our queries and concerns promptly. It felt like they were an extension of our team, genuinely invested in our success. They've been effective and responsive throughout our partnership, meeting and often exceeding our expectations.
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Appointment Setting Services for Career Coaching Firm

5.0 Mar 24, 2023

They act as a true partner. They listen, they pivot when necessary and most importantly, they care about our success and are invested. They worked closely with us to understand our needs and goals, and their work style was a breath of fresh air after our negative experience with our previous vendor.
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Lead Generation for Merchandising Company

5.0 Oct 3, 2022

We quickly got along, and they seamlessly integrated into our team. Belkins team is incredibly communicative, smart, and proactive. They always give feedback and heed our suggestions.
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Lead Generation for Market Research Agency

5.0 Aug 2, 2022

The communication was flawless. Belkins were responsive, ready to listen, and attentive to details. I liked that we collaborated as one team.
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Lead Generation for Consulting Firm

5.0 Mar 22, 2022

Belkins' team became an extension of our internal team. They are trusted advisors, insightful and not afraid to share when something isn’t working. They always stay in touch, so we feel that our marketing efforts are thoroughly monitored and managed.
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6 of 7 reviews are 5 stars

6 new reviews for Sales Outsourcing services

$10,000 – $49,000 avg. project cost

Reviewed 7 times in the past 6 months
Recent client feedback on Belkins highlights their exceptional project management and lead generation capabilities. A CMO noted their proactive approach, resulting in 78 booked appointments and a 3.6x ROI. Another client praised their discipline and effective outreach, leading to 137 qualified demos. Overall, clients appreciate Belkins' ability to understand their needs and deliver results, with many indicating no areas for improvement. The sentiment is overwhelmingly positive, with clients emphasizing the value of their collaboration.
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Industry Experience

Belkins has garnered positive feedback across various industries, emphasizing their expertise in lead generation and appointment setting. In the advertising & marketing sector, they excelled in creating targeted outreach strategies, achieving high engagement rates and generating numerous qualified leads. Their work in sectors like healthcare, manufacturing, and information technology highlighted their adaptability and understanding of niche markets, resulting in successful campaigns and high appointment rates. Overall, clients praised their professionalism, responsiveness, and ability to deliver tailored solutions, making them a suitable partner for organizations seeking growth in these fields.
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IT Services Arts, entertainment & music Healthcare Software Consulting Design Telecommunications Business services Information technology Medical Financial services Manufacturing Education Food & Beverage Chemicals & Biotechnology Logistics & Supply Chain Media Wellness & Fitness Human Resources Energy & natural resources Motion Pictures & Film Consumer products & services Automotive Construction Legal Retail Other Industry Real estate Research Engineering Utilities Other industries Advertising & marketing Non-profit

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United States (136) Ukraine (23) Canada (8) Estonia (6) England (5) Germany (5) Poland (3) Russia (2) Norway (2) Denmark (2) Belgium (2) Ireland (2) Cyprus (2) Latvia (2) Singapore (2) Portugal (2) Netherlands (2) Czech Republic (1) Finland (1) Mexico (1) Romania (1) Australia (1) Lithuania (1) Slovenia (1) Switzerland (1) United Arab Emirates (1) Israel (1) Chile (1) India (1)

This provider is fluent in 3 languages:

English

German

French

This provider is available in 2 time zones:

Eastern Standard Time (EST)

Mountain Standard Time (MST)

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A-SALES AB

4.9 64 reviews
Premier Verified

$1,000+

< $25 / hr

50 - 249

Serves Malaysia

Services provided

80% Sales Outsourcing

10% Call Center Services

10% Email Marketing

A-SALES AB is a Sales Outsourcing Solutions provider that specializes in Sales Team Outsourcing, Sales Development Agency services, and Sales Operations Consulting. The company has received largely positive feedback, with approximately 89% of reviewers highlighting their effective outreach and lead generation abilities. However, some reviews indicate occasional communication and quality issues, with one review severely criticizing their professionalism and delivery.

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41 of 44 Sales Outsourcing reviews are 5 stars

10 new reviews for Sales Outsourcing in past 6 months

Less than $10,000 avg. project cost

Sales Outsourcing PROJECT HIGHLIGHT

Sales Outsourcing & Lead Geneneration for B2B SaaS Company
5.0 — A-SALES AB provides ongoing sales outsourcing services for a B2B SaaS company. The team engages with enterprise accounts and sets meetings with qualified leads using email and phone outreach. Read more
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Industry Experience

A-SALES AB has garnered positive feedback across various industries including business services, advertising and marketing, healthcare, and information technology. Clients commend their expertise in lead generation, appointment setting, and tailored outreach strategies, resulting in a consistent flow of qualified meetings. The overall sentiment reflects satisfaction with their project management and responsiveness. Notably, they excel in adapting messaging to align with specific market needs, making them a strong partner for companies in sectors such as healthcare, IT, and digital marketing.
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Construction Consumer Products Government Manufacturing Information technology Financial services Education Healthcare Software Supply Chain, Logistics, and Transport Human Resources Advertising & marketing IT Services Consulting Business services

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Average Project Cost Breakdown

Less than $10,000 (19) $10,000 to $49,000 (14)

What Clients Have Said
Clients consistently highlight A-Sales AB's strong value for money, noting that their pricing aligns well with project budgets. For instance, one client emphasized the 'good value for cost,' while another appreciated their 'high-quality leads' that resulted in significant ROI. Overall, the sentiment is positive, with many stating that the investment led to a steady flow of qualified meetings and successful outreach campaigns, reinforcing the perception of cost-effectiveness and satisfactory outcomes.
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United States (13) Sweden (10) Norway (7) India (4) England (3) Finland (2) Canada (1) Germany (1) France (1) Japan (1) Netherlands (1) Australia (1) Philippines (1) Poland (1) Singapore (1) Belgium (1) United Arab Emirates (1) Armenia (1) Austria (1)

This provider is fluent in 26 languages:

English

Arabic

Russian

Portuguese

German

French

Turkish

Italian

Polish

Ukrainian

Romanian

Dutch

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SummitNext

4.7 5 reviews

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Verified

$1,000+

< $25 / hr

250 - 999

Petaling Jaya, Malaysia

Services provided

20% Sales Outsourcing

25% Customer Service Outsourcing

20% AI Development +3 services

15% Call Center Services

10% Back Office Outsourcing

10% Content Moderation Services

SummitNext, a Sales Outsourcing Solutions provider, excels in Sales Team Outsourcing and Customer Service Management. The company is praised for its professional project management and integrity, achieving objectives like generating 10 qualified leads within two months. Reviewers highlight their impressive integration and innovation, with 100% positive feedback and no reported areas for improvement.

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Reviews mention Professional
Clients have consistently highlighted SummitNext's professionalism, noting their 'professional and perfect' project management and timely delivery of services. One CEO praised their integrity, integration, and innovation, emphasizing that the company's values aligned well with their own. Additionally, the successful generation of 10 qualified leads within two months further showcases their effective approach. Overall, the sentiment reflects a strong appreciation for SummitNext's professional conduct and successful outcomes.

Lead Generation for Value Added Reseller

5.0 Mar 30, 2023

The company demonstrated professional and perfect project management, ensuring that all items were delivered on time. Their integrity, integration, and innovation were particularly impressive, showcasing their commitment to maintaining high standards in their work.
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1 of 1 Sales Outsourcing reviews are 5 stars

Less than $10,000 avg. project cost

Sales Outsourcing PROJECT HIGHLIGHT

Lead Generation for Value Added Reseller
5.0 — SummitNext Technologies Sdn. Bhd. developed a CRM solution foa value added reseller. The team built the client's platform to capture information about the company and its interactions. Read more
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Average Project Cost Breakdown

$50,000 to $199,999 (2)

What Clients Have Said
Clients consistently highlight SummitNext's competitive pricing and strong value for money. One client noted their 'good value for cost,' while another emphasized that SummitNext's pricing 'fits our budget.' Additionally, feedback reflects satisfaction with the quality of service provided relative to costs, as seen in the remark about 'cost-efficiency' and 'long-term value.' Overall, the sentiment regarding the company's pricing structure is positive, with room for improvement suggested as company needs increase.
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More responsive than most other service providers

SummitNext is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.
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TDCX

4.8 12 reviews
Verified

$100,000+

Undisclosed

10,000+

Kuala Lumpur, Malaysia

Services provided

20% Sales Outsourcing

50% Customer Service Outsourcing

10% Business Consulting +2 services

10% Call Center Services

10% Content Moderation Services

TDCX is a business process outsourcing company specializing in customer service, technical support, and risk assessment across diverse industries, primarily in the APAC region. The company receives consistently positive feedback, with reviews highlighting their scalability, efficient communication, and proactive problem-solving capabilities. Clients appreciate their ability to adapt quickly to changes and deliver high-quality outcomes, with approximately 90% of feedback being positive.

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Reviews mention High-quality work
Clients consistently commend TDCX for delivering high-quality work, demonstrating exceptional efficiency and actionable insights. One client highlighted their team's 'extremely high performing' capabilities in risk assessments, while another noted a 'rapid reduction in cost per case' alongside 'industry-leading CSAT.' TDCX's ability to scale operations without compromising service quality was frequently mentioned, with clients appreciating their commitment to customer experience and proactive support, which has led to improved satisfaction ratings.

Customer Service, Security & Risk Assessment for Fintech Co

5.0 Apr 28, 2022

Our teams with TDCX, specifically under my direction, are extremely high performing in terms of efficiency and quality for human based risk assessments. The TDCX team provide deeply insightful and actionable analysis on a regular basis to aid us in achieving our operational targets and business goals.
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BPO Services for Social Media Platform

4.0 Apr 14, 2022

We are impressed with their ability to scale their services and at the same time maintain their quality of service. Great support functions like training, QA & WFM.
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Call Center Services for Tech Company

5.0 Jun 16, 2021

TDCX delivers what they promise and exceeds results, even with difficult constraints. They ensure future success for our business by delivering an exceptional customer experience. This is completely in line with our values, including being customer-focused, even though we’re sales support and not post-sales support.
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Industry Experience

TDCX demonstrates strong capabilities across various industries, including Hospitality & Leisure, Social Networking, Financial Services, Food & Beverages, Software, Consumer Products, Retail, and IT Services. Feedback emphasizes their agility, innovative problem-solving, and exceptional communication. Clients commend their ability to scale operations while maintaining high service quality, particularly in customer support and risk assessment. Overall sentiment is positive, with notable strengths in fostering partnerships, operational excellence, and a dedication to enhancing customer experience.
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Hospitality & leisure Social Networking Financial services Food & Beverages Software Consumer Products Retail IT Services

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Average Project Cost Breakdown

$1,000,000 to $9,999,999 (2) $200,000 to $999,999 (1) $10,000,000 + (1)

What Clients Have Said
Clients have expressed a generally positive sentiment regarding TDCX's cost and value for money. Feedback highlights their ability to deliver high-quality services while maintaining competitive pricing, as noted by a vendor manager who emphasized TDCX's best value in terms of cost and quality. However, some clients suggested that pricing could be more competitive. Overall, TDCX is regarded as a reliable partner that provides significant value, often exceeding expectations in service delivery.
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Kuala Lumpur, Malaysia

Level 7, Menara TH 1 Sentral, Jalan Stesen Sentral 5, KL Sentral, 50470 Kuala Lumpur
Kuala Lumpur, Malaysia 50470
501 - 750

0327318888

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Featured

What are Featured Providers?
CoDev

4.7 16 reviews
Premier Verified

$5,000+

$25 - $49 / hr

250 - 999

Serves Malaysia

Services provided

20% Sales Outsourcing

10% BI & Big Data Consulting & SI

10% Custom Software Development +6 services

10% DevOps Managed Services

10% HR Outsourcing

10% IT Staff Augmentation

10% Mobile App Development

10% Recruitment Process Outsourcing

10% Web Development

CoDev is a Sales Outsourcing Solutions company that has received positive feedback for its effective lead generation and sales team outsourcing services. The company enhanced meeting bookings by 2-3 times within two months, with 100% of reviews highlighting their strong process and professional, amiable staff. Their rapid onboarding and client-aligned company values are frequently praised.

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Reviews mention High-quality work
Clients consistently commend CoDev for delivering high-quality work that meets their expectations. The Technical Engineering Manager of Nexio highlighted the impressive quality of developers and timely project delivery, reflecting satisfaction with the plugin and CMS built for their needs. Similarly, a Senior Web Developer noted the exceptional performance of a CoDev developer, emphasizing the delivery of great quality work and responsiveness. Overall, feedback indicates strong client approval of CoDev's work quality and project management.

Application Testing for Game Server Platform

4.5 Aug 29, 2024

Defect Detection Efficiency (DDE): If the majority of defects are caught by the QA team before the product is released (resulting in a high DDE), this would indicate that the testing processes are robust and comprehensive, minimizing the likelihood of users encountering issues post-release. Coverage Percentage: Achieving a high percentage of code, features, or functionalities covered by both automated and manual tests indicates that the product is thoroughly tested, reducing the risk of undetected issues. This comprehensive coverage ensures that all critical paths and use cases are validated.
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API & Custom Software Dev for Financial Services Co

5.0 Aug 28, 2024

They did deliver the items on time and the quality was what we were looking for. They're very responsive to any requests or needs from our end. I found the quality of CoDev's developers to be impressive. And their communication is top notch.
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Web Dev & Design Staff Augmentation for Marketing Agency

5.0 Aug 28, 2024

She's always willing to go above and beyond to deliver great quality work. And my contact at Codev, Sadie Briggs, has been great to work with as well! Our clients have been very happy with the websites we're delivering.
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1 of 1 Sales Outsourcing reviews are 5 stars

1 new review for Sales Outsourcing in past 6 months

$10,000 – $49,000 avg. project cost

Sales Outsourcing PROJECT HIGHLIGHT

Lead Gen & Sales Outsourcing for Paid Advertising Agency
5.0 — CoDev provides lead generation services for a paid advertising agency. The team is tasked with booking calls with in-market qualified leads for the client. Read more
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Industry Experience

CoDev has demonstrated expertise across various industries, notably in Advertising & Marketing, Information Technology, Software, Gaming, Financial Services, Medical, and Education. Clients commend their strong processes, effectiveness in lead generation, design consistency, and quality assurance. The sentiment is overwhelmingly positive, highlighting their professionalism, communication, and cultural alignment. CoDev's strengths lie in rapid project delivery, talent quality, and impactful support, making them a valuable partner for businesses in these sectors.
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Advertising & marketing Information technology Gaming Software Financial services Business services Medical Education

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Average Project Cost Breakdown

$10,000 to $49,000 (1) $50,000 to $199,999 (1)

What Clients Have Said
Clients consistently commend CoDev for offering excellent value for money, with many noting that their pricing fits within budget constraints while delivering high-quality results. For instance, one client highlighted that CoDev's services significantly improved lead generation, emphasizing the good value for cost. Another client mentioned the affordability of staffing solutions, noting that CoDev provides cost-effective resources without compromising quality. Overall, the sentiment reflects satisfaction with both cost and the overall value received.
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SRG ASIA PACIFIC

4.5 3 reviews

$10,000+

Undisclosed

250 - 999

Kuala Lumpur, Malaysia

Services provided

10% Sales Outsourcing

40% Customer Service Outsourcing

15% Call Center Services +5 services

10% Back Office Outsourcing

10% IT Managed Services

5% Business Consulting

5% HR Consulting

5% Market Research

SRG ASIA PACIFIC is a Sales Outsourcing Solutions provider, excelling in managing inbound contact centers with strong project management and client-oriented service. While 80% of their services meet expectations, their outbound telesales team shows room for improvement. Many clients appreciate their value for money and openness to negotiation.

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Reviews mention Open to feedback
Clients have noted that SRG ASIA PACIFIC is consistently open to feedback and negotiation, fostering a collaborative environment. One client highlighted their willingness to discuss pricing, contrasting it with other firms. However, concerns were raised regarding the outbound telesales team's performance, with a lack of client input during hiring processes identified as a potential issue. Overall, the sentiment reflects a strong appreciation for their client-oriented approach, balanced with suggestions for improvement in specific areas.

Call Center Services for Medical Product Company

4.0 Jan 31, 2022

We have monthly performance reviews for QA. Generally, we meet online or in person. SRG ASIA PACIFIC's value for money is excellent. They're always open to discussing and negotiating prices to ensure deals happen. I've worked with other companies who aren't open to negotiation, so I appreciate that SRG ASIA PACIFIC is.
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Industry Experience

SRG ASIA PACIFIC has demonstrated expertise across the Telecommunications, IT Services, and Consumer Products industries. In Telecommunications, they excel in inbound call management and recruitment, receiving positive feedback for their consistent service and agile project management. In IT Services, they provide effective technical support and ticket management, though some communication challenges were noted. In the Consumer Products sector, they successfully manage inbound and outbound call centers, although improvements in telesales performance were suggested. Overall, feedback highlights SRG's strong client orientation and adaptability.
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Telecommunications IT Services Consumer Products

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More responsive than most other service providers

SRG ASIA PACIFIC is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.
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Malaysia (2) Singapore (1)

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ENVO BPO

4.8 2 reviews

$1,000+

$25 - $49 / hr

250 - 999

Petaling Jaya, Malaysia

Services provided

25% Sales Outsourcing

50% Call Center Services

15% Customer Service Outsourcing +1 service

10% IT Managed Services

ENVO BPO is a telemarketing and lead generation company specializing in database collection and sales support. Client feedback highlights their professionalism, adaptability, and expertise, with 100% of reviewers praising their service quality and dedication. Areas for improvement include reducing project initiation time, though overall satisfaction remains high.

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Reviews mention Exceeds expectations
Clients have expressed that ENVO BPO consistently exceeds expectations, particularly in lead generation and sales support. One client highlighted their professionalism and dedication to understanding business needs, resulting in multiple qualified leads daily. The thorough approach and service quality were commended, with no areas for improvement noted. Overall, the sentiment reflects strong satisfaction and trust in ENVO BPO's capabilities.

Lead Generation & Sales Support for Product Seller

5.0 Jun 3, 2020

They did exactly what we required and surpassed our expectations. At first it took a bit of groundwork from our end to teach and guide them about the products we sold. But we do not regret engaging them one bit. Our internal sales team were handed multiple qualified leads on a daily basis and we took the opportunity to convert them.
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Industry Experience

ENVO BPO has demonstrated expertise particularly in the Healthcare and Telecommunications industries. Clients have praised their thoroughness in lead generation and database management, noting strong communication and effective workflows. In Healthcare, they successfully enhanced brand presence and stakeholder engagement. In Telecommunications, they provided exemplary sales support and lead qualification, exceeding expectations. Overall, sentiment is highly positive, positioning ENVO BPO as a reliable partner for businesses seeking growth in these sectors.
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Healthcare Telecommunications

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Average Project Cost Breakdown

Less than $10,000 (1) $10,000 to $49,000 (1)

What Clients Have Said
Clients generally perceive ENVO BPO as providing good value for money, with one reviewer noting they were 'extremely happy' with the service quality and professionalism. Another client highlighted the comprehensive database generated for their healthcare project, indicating satisfaction with the investment. However, there was feedback suggesting that the turnaround time to initiate projects could be improved. Overall, the sentiment reflects a positive assessment of cost-effectiveness and service delivery.
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More responsive than most other service providers

ENVO BPO is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.
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Upstream BPO

5.0 13 reviews

$1,000+

Undisclosed

1,000 - 9,999

Kuala Lumpur, Malaysia

Services provided

25% Sales Outsourcing

65% Call Center Services

10% Social Media Marketing

Upstream BPO is a Sales Outsourcing Solutions company specializing in lead research, prospecting, and sales team augmentation. Positive feedback is prevalent, with 100% of reviewers highlighting their ability to exceed expectations and deliver on objectives such as lead generation and data enrichment. The company is praised for its adaptability, proactive project management, and impressive support and work quality.

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Reviews mention Adaptable
The feedback highlights Upstream BPO's high adaptability to client needs, with one client noting their ability to modify processes effectively. The President & CEO of Skyline Properties emphasized their impressive responsiveness, stating that the agency fulfilled goals on schedule while minimizing errors. Overall, the sentiment regarding adaptability is overwhelmingly positive, indicating that Upstream BPO is capable of adjusting to meet specific client requirements.

Sales Outsourcing for Property Management Firm

5.0 Mar 6, 2024

The agency may modify the procedure to meet the demands of the consumer and is adaptable to their needs. The organization keeps its word: goals were fulfilled on schedule, mistakes were either completely avoided or minimized. It's amazing how adaptable they are to changing the procedure.
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2 of 2 Sales Outsourcing reviews are 5 stars

2 new reviews for Sales Outsourcing in past 6 months

Less than $10,000 avg. project cost

Sales Outsourcing PROJECT HIGHLIGHT

Sales Outsourcing for Property Management Firm
5.0 — Upstream BPO was hired to conduct B2B lead research, locating and compiling data on potential clients for a property management firm. Read more
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Industry Experience

Upstream BPO has demonstrated strong expertise across diverse industries such as Consumer Products & Services, Real Estate, Wellness & Fitness, and Telecommunications. Feedback indicates their strengths lie in delivering high-quality customer service, effective appointment setting, and lead generation. Clients appreciate their proactive communication and adaptability to changing requirements. Overall sentiment is positive, with clients noting significant improvements in operational efficiency and customer satisfaction, making Upstream BPO a suitable choice for companies in these sectors.
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Consumer products & services Real estate Wellness & Fitness Telecommunications

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Average Project Cost Breakdown

$10,000 to $49,000 (2) Less than $10,000 (1) $50,000 to $199,999 (1) $200,000 to $999,999 (1)

What Clients Have Said
Clients consistently express satisfaction with Upstream BPO's cost and value for money. One client noted the 'good value for cost' and praised the company's ability to exceed expectations despite lofty goals. Another highlighted significant savings on hardware and training, attributing improved productivity to their services. While some clients acknowledged areas for improvement, the overall sentiment reflects that Upstream BPO delivers reliable, high-quality services that justify their investment.
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Scicom

4.4 6 reviews

$10,000+

< $25 / hr

1,000 - 9,999

Kuala Lumpur, Malaysia

Services provided

10% Sales Outsourcing

10% Back Office Outsourcing

10% Branding +8 services

10% Call Center Services

10% Customer Service Outsourcing

10% Digital Strategy

10% E-Commerce Development

10% Fulfillment

10% HR Consulting

5% Mobile App Development

5% Web Development

Scicom is a customer service solutions provider offering multilingual support, process optimization, and exceptional service standards. Overall feedback highlights their effective project management, flexibility, and alignment with client needs, with 100% of reviewers expressing satisfaction regarding their cultural fit and value. Additionally, 50% of reviewers emphasized their impressive responsiveness and adaptability to changes. They are praised for their professionalism and ability to scale operations effectively.

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Reviews mention Professional
Client feedback reflects a highly professional sentiment towards Scicom, highlighting their exceptional standards in customer service and effective project management. Notably, the Operations Manager from ja-dialog praised the timely responses to requests and the flexibility in addressing challenges, particularly time zone differences. The review emphasizes the friendly and collaborative atmosphere, likening the relationship to working with long-time friends, which showcases the professionalism of Scicom's employees.

Translation & Support Services for Customer Support Company

5.0 Jul 11, 2023

Project management has been handled perfectly well - each request and requirement raised was met very timely, and despite the initial struggle of hiring personnel, we met all deadlines and managed to provide a working solution to the client. Additionally, to mention is the unexpected flexibility to adjust complications resulting from the time difference - for each meeting, different slots were provided to ensure the best possible timing. This shows an extremely high level of professional employees.
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Industry Experience

Scicom has demonstrated expertise in the eCommerce and Telecommunications industries, receiving positive feedback for their cost-effective solutions and flexibility in meeting changing business needs. Clients noted the provider's strength in delivering exceptional customer service, multilingual support, and effective project management. Overall sentiment is favorable, with clients appreciating Scicom's responsiveness and cultural alignment, making them a suitable partner for businesses seeking support in these sectors.
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eCommerce Telecommunications

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Average Project Cost Breakdown

$10,000 to $49,000 (1)

What Clients Have Said
Clients consistently commend Scicom for providing good value for cost. One client noted achieving cost savings compared to previous operations, emphasizing Scicom's ability to optimize processes while maintaining quality service. Another client highlighted Scicom's alignment with their values and the flexibility in pricing models. Overall sentiment reflects satisfaction with Scicom's pricing, indicating that they deliver quality services that justify their costs.
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Swivelt

5.0 2 reviews

$100,000+

Undisclosed

10 - 49

Kuala Lumpur, Malaysia

Services provided

30% Sales Outsourcing

30% Customer Service Outsourcing

20% Back Office Outsourcing +2 services

10% Pay Per Click

10% Search Engine Optimization

Swivelt is a versatile company specializing in B2B marketing and CRM tool development. Clients praise their ability to enhance brand awareness and streamline sales processes effectively, with 100% of reviewers highlighting their expertise, friendly communication, and innovative solutions. Their experienced team is lauded for delivering quality results promptly, with no areas for improvement noted.

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Reviews mention Creative
Swivelt has received positive feedback regarding their creativity in project execution. Clients noted that the software developed was not only effective but also enhanced the efficiency of their sales teams. One client specifically highlighted Swivelt as 'fast, accurate, and creative,' indicating a strong appreciation for their innovative approaches. Overall, the sentiment towards Swivelt's creative capabilities is highly favorable, with no reported areas for improvement.

Salesforce Implementation for IT Company

5.0 Mar 20, 2020

The company is described as fast, accurate, and creative, which highlights their ability to deliver innovative solutions efficiently.
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Average Project Cost Breakdown

Less than $10,000 (2)

What Clients Have Said
Clients have praised Swivelt for delivering excellent value for money, noting their impactful results in a short timeframe. One client highlighted a significant increase in brand awareness and lead generation within 15 days, emphasizing the company's quality work and friendly communication. Another review commended the software developed for a new CRM, which streamlined the sales process. Overall, the sentiment reflects satisfaction with both the pricing and the outcomes achieved.
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Indonesia (1) Malaysia (1)

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Kuala Lumpur, Malaysia

30-9, 10 & 11, East Wing, Q Sentral, Jalan Stesen Sentral 2
Kuala Lumpur, Malaysia 50470
31 - 40

+60 3-8685 5505

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Wave Evolution

Not yet reviewed

$5,000+

$100 - $149 / hr

2 - 9

Petaling Jaya, Malaysia

Services provided

25% Sales Outsourcing

25% Email Marketing

25% Search Engine Optimization +1 service

25% Social Media Marketing

Wave Evolution is an Email Marketing company. They were established in 2007, and their services include Email Marketing and Search Engine Optimization.
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VPO Services

Not yet reviewed

$5,000+

Undisclosed

250 - 999

Kuala Lumpur, Malaysia

Services provided

10% Sales Outsourcing

50% Customer Service Outsourcing

10% Back Office Outsourcing +5 services

10% Call Center Services

5% Accounting

5% HR Outsourcing

5% Market Research

5% Recruiting

Customer Service Outsourcing company VPO Services was established in 2015. Based in Kuala Lumpur, Malaysia, the team specializes in Customer Service Outsourcing and Back Office Outsourcing.
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Tin City Impact

Not yet reviewed

$5,000+

Undisclosed

10 - 49

Kuala Lumpur, Malaysia

Services provided

10% Sales Outsourcing

10% Content Writing Services

10% Corporate Photography +7 services

10% Graphic Design

10% Pay Per Click

10% Search Engine Optimization

10% Social Media Marketing

10% UX/UI Design

10% Video Production

10% Web Development

Social media marketing company Tin City Impact was established in 2019. Located in Kuala Lumpur, Malaysia, the team provides Social Media Marketing and Search Engine Optimization.
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TAKO Since 1979

Not yet reviewed

Undisclosed

Undisclosed

2 - 9

Beranang, Malaysia

Services provided

25% Sales Outsourcing

25% Pay Per Click

25% Search Engine Optimization +1 service

25% Social Media Marketing

Founded in 1979, TAKO Since 1979 is a small Beranang, Malaysia-based social media marketing company. Their services include Social Media Marketing and Search Engine Optimization.
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Xpandeast

5.0 3 reviews

$5,000+

< $25 / hr

10 - 49

Petaling Jaya, Malaysia

Services provided

45% Sales Outsourcing

20% Content Marketing

20% Social Media Marketing +3 services

5% Demand Generation Marketing

5% Email Marketing

5% Search Engine Optimization

Xpandeast is a Sales Development Agency that specializes in providing comprehensive Sales Outsourcing Solutions, including lead generation, sales team augmentation, and sales process automation. Across reviews, they are praised for their professionalism, ability to deliver results on time, and their collaborative approach, which clients appreciate as they feel like an extension of their own teams. With over 90% of the feedback highlighting their effectiveness and adaptability, Xpandeast is recognized for enhancing sales performance and managing sales operations efficiently.

See all 3 projects

Petaling Jaya, Malaysia

28 Jalan SS 6/3
Petaling Jaya, Malaysia 47301
2 - 5

+6281362413544

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M4U Marketing

Not yet reviewed

$5,000+

Undisclosed

10 - 49

Kuala Lumpur, Malaysia

Services provided

10% Sales Outsourcing

10% Account-Based Marketing

10% Branding +7 services

10% Call Center Services

10% Demand Generation Marketing

10% Digital Strategy

10% Event Management

10% Event Marketing

10% Market Research

10% Marketing Strategy

M4U Marketing, a branding firm, is based in Singapore and Tambon San Phranet, Thailand. Their services include Branding and Market Research.
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Kuala Lumpur, Malaysia

A-02-07 Block A, Glomac Damansara 699 Jalan Damansara
Kuala Lumpur, Malaysia 60000
2 - 5

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Webhelp

Not yet reviewed

Undisclosed

Undisclosed

10,000+

Kuala Lumpur, Malaysia

Services provided

15% Sales Outsourcing

33% Customer Service Outsourcing

23% Call Center Services +17 services

5% Back Office Outsourcing

5% Business Consulting

5% Finance & Accounting Outsourcing (FAO)

1% AI Development

1% BI & Big Data Consulting & SI

1% CRM Consulting and SI

1% Custom Software Development

1% Digital Strategy

1% Graphic Design

1% HR Consulting

1% Mobile App Development

1% Transcription

1% Translation

1% UX/UI Design

1% Unified Communications Consulting & SI

1% Web Design

1% Web Development

Webhelp, a Customer Service Outsourcing company, was established in 2000. The large team provides Customer Service Outsourcing and Call Center Services.
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Kuala Lumpur, Malaysia

Level 8, 9, 11,12 Menara Sunway (VISIO) Lingkaran SV, Sunway Velocity
Kuala Lumpur, Malaysia 55100
2001 - 5000

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Bendigo Marketing

Not yet reviewed

$5,000+

$100 - $149 / hr

2 - 9

Petaling Jaya, Malaysia

Services provided

10% Sales Outsourcing

25% HR Consulting

25% IT Managed Services +3 services

20% Back Office Outsourcing

10% Call Center Services

10% Customer Service Outsourcing

Bendigo Marketing is a small Petaling Jaya, Malaysia-based IT managed services company. Their services include IT managed services and HR Consulting.
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Chima Services Sdn Bhd

Not yet reviewed

$5,000+

$100 - $149 / hr

10 - 49

Kuala Lumpur, Malaysia

Services provided

15% Sales Outsourcing

45% Call Center Services

15% CRM Consulting and SI +2 services

15% Search Engine Optimization

10% Customer Service Outsourcing

Established in 2015, Chima Services Sdn Bhd is a small call center based in Kuala Lumpur, Malaysia. Their team provides Call Center Services and CRM consulting and SI.
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Nectar Group

Not yet reviewed

Undisclosed

Undisclosed

10 - 49

Kuala Lumpur, Malaysia

Services provided

50% Sales Outsourcing

25% Email Marketing

25% Marketing Strategy

Small Sales Outsourcing company Nectar Group, is in Kuala Lumpur, Malaysia. Their services include Sales Outsourcing and Marketing Strategy.
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Envo Bpo Services Sdn Bhd

Not yet reviewed

Undisclosed

Undisclosed

250 - 999

Petaling Jaya, Malaysia

Services provided

20% Sales Outsourcing

20% Back Office Outsourcing

20% Call Center Services +2 services

20% Direct Marketing

20% HR Outsourcing

Envo Bpo Services Sdn Bhd is a Direct Marketing company. They focus on Direct Marketing and Call Center Services and are based in Petaling Jaya, Malaysia and Kuala Lumpur, Malaysia.
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Callbox Asia Pacific

Not yet reviewed

Undisclosed

Undisclosed

250 - 999

Kuala Lumpur, Malaysia

Services provided

20% Sales Outsourcing

35% Back Office Outsourcing

35% Call Center Services +1 service

10% Direct Marketing

Callbox Asia Pacific is a telephone answering service. The agency is in Kuala Lumpur, Malaysia. Their team specializes in Call Center Services and Back Office Outsourcing.
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At Clutch, we believe trust is the foundation of every business relationship. Our mission is to help buyers make confident, data-backed decisions informed by real client experiences.

Every review on Clutch undergoes a rigorous, human-led verification process to make sure it’s valid. Our team of specialists confirms the identity of each reviewer, ensures the project is legitimate, and only publishes reviews that meet our strict criteria.

Verification doesn’t stop at the point of publication. Our Trust & Safety team routinely audits older reviews against our guidelines. When reviews fall short of our standards, we remove them.

We evaluate service providers using a structured methodology that combines:

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This data powers tools like the Leaders Matrix, which helps you compare agencies directly. Our research team curates rankings by weighing verified reviews most heavily, so the most trusted and experienced providers rise to the top.

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We take fraud seriously. Providers who violate our guidelines may face lower rankings, restricted visibility, or removal from the platform altogether.

Clutch’s commitment to transparency is ongoing. We’re constantly refining our systems to protect the integrity of reviews and support you in finding the right agency.

Ability to deliver

Focus

Proven

Market Leaders

Emerging

Niche

Clutch Leaders Matrix

Rollover to see company insights or click a company below for more details.

1 SummitNext

2 SRG ASIA PACIFIC

3 ENVO BPO

4 Upstream BPO

5 Scicom

6 Swivelt

A Clutch Leaders Matrix provides a broad view of the top-performing companies in a particular service or location. Each company featured in a Leaders Matrix is evaluated based on Focus and Ability to Deliver. The size of each circle indicates that company’s size.

By using verified reviews, focused service details, and real project data, the Leaders Matrix highlights companies that consistently deliver and stand out from the rest. Each company’s position is based on how well they focus on a service area and how consistently they deliver results, helping you make informed, confident decisions. Learn More

Focus (x-axis)

Focus accounts for a company’s specialization within a certain service.

Ability to Deliver (y-axis)

Ability to Deliver considers three criteria:

Client feedback and reviews
Work experience and previous projects
Market presence and reputation in the industry

List of the Top Malaysia B6B Sales Outsourcing Services

SummitNext

$1,000+

< $25 / hr

250 - 999

Petaling Jaya, Malaysia

Ability to deliver

32.2/40.0

15.8/20 Reviews

9.3/10 Clients & Experience

7.1/10 Market Presence

Service focus

20% Sales Outsourcing

80% Other

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SRG ASIA PACIFIC

$10,000+

Undisclosed

250 - 999

Kuala Lumpur, Malaysia

Ability to deliver

30.5/40.0

14.6/20 Reviews

10/10 Clients & Experience

6/10 Market Presence

Service focus

10% Sales Outsourcing

90% Other

View Profile Visit Website
ENVO BPO

$1,000+

$25 - $49 / hr

250 - 999

Petaling Jaya, Malaysia

Ability to deliver

24/40.0

15.6/20 Reviews

2.5/10 Clients & Experience

5.9/10 Market Presence

Service focus

25% Sales Outsourcing

75% Other

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Upstream BPO

$1,000+

Undisclosed

1,000 - 9,999

Kuala Lumpur, Malaysia

Ability to deliver

21.9/40.0

16.4/20 Reviews

1.5/10 Clients & Experience

4/10 Market Presence

Service focus

25% Sales Outsourcing

75% Other

View Profile Visit Website
Scicom

$10,000+

< $25 / hr

1,000 - 9,999

Kuala Lumpur, Malaysia

Ability to deliver

21.7/40.0

15/20 Reviews

0/10 Clients & Experience

6.7/10 Market Presence

Service focus

10% Sales Outsourcing

90% Other

View Profile Visit Website
Swivelt

$100,000+

Undisclosed

10 - 49

Kuala Lumpur, Malaysia

Ability to deliver

22.9/40.0

16.2/20 Reviews

1.3/10 Clients & Experience

5.3/10 Market Presence

Service focus

30% Sales Outsourcing

70% Other

View Profile Visit Website
Wave Evolution

$5,000+

$100 - $149 / hr

2 - 9

Petaling Jaya, Malaysia

Ability to deliver

5.3/40.0

0/20 Reviews

0/10 Clients & Experience

5.3/10 Market Presence

Service focus

25% Sales Outsourcing

75% Other

View Profile Visit Website
VPO Services

$5,000+

Undisclosed

250 - 999

Kuala Lumpur, Malaysia

Ability to deliver

4.9/40.0

0/20 Reviews

0/10 Clients & Experience

4.9/10 Market Presence

Service focus

10% Sales Outsourcing

90% Other

View Profile Visit Website
Tin City Impact

$5,000+

Undisclosed

10 - 49

Kuala Lumpur, Malaysia

Ability to deliver

4/40.0

0/20 Reviews

0/10 Clients & Experience

4/10 Market Presence

Service focus

10% Sales Outsourcing

90% Other

View Profile Visit Website
TAKO Since 1979

Undisclosed

Undisclosed

2 - 9

Beranang, Malaysia

Ability to deliver

4/40.0

0/20 Reviews

0/10 Clients & Experience

4/10 Market Presence

Service focus

25% Sales Outsourcing

75% Other

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TDCX

$100,000+

Undisclosed

10,000+

Kuala Lumpur, Malaysia

Ability to deliver

29.4/40.0

15.8/20 Reviews

4.5/10 Clients & Experience

9.1/10 Market Presence

Service focus

20% Sales Outsourcing

80% Other

View Profile Visit Website
Xpandeast

$5,000+

< $25 / hr

10 - 49

Petaling Jaya, Malaysia

Ability to deliver

4.9/40.0

0/20 Reviews

0/10 Clients & Experience

4.9/10 Market Presence

Service focus

45% Sales Outsourcing

55% Other

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M4U Marketing

$5,000+

Undisclosed

10 - 49

Kuala Lumpur, Malaysia

Ability to deliver

4.6/40.0

0/20 Reviews

0/10 Clients & Experience

4.6/10 Market Presence

Service focus

10% Sales Outsourcing

90% Other

View Profile Visit Website
Webhelp

Undisclosed

Undisclosed

10,000+

Kuala Lumpur, Malaysia

Ability to deliver

7.2/40.0

0/20 Reviews

0/10 Clients & Experience

7.2/10 Market Presence

Service focus

15% Sales Outsourcing

85% Other

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Bendigo Marketing

$5,000+

$100 - $149 / hr

2 - 9

Petaling Jaya, Malaysia

Ability to deliver

0/40.0

0/20 Reviews

0/10 Clients & Experience

0/10 Market Presence

Service focus

10% Sales Outsourcing

90% Other

View Profile Visit Website
Chima Services Sdn Bhd

$5,000+

$100 - $149 / hr

10 - 49

Kuala Lumpur, Malaysia

Ability to deliver

0/40.0

0/20 Reviews

0/10 Clients & Experience

0/10 Market Presence

Service focus

15% Sales Outsourcing

85% Other

View Profile Visit Website
Nectar Group

Undisclosed

Undisclosed

10 - 49

Kuala Lumpur, Malaysia

Ability to deliver

0/40.0

0/20 Reviews

0/10 Clients & Experience

0/10 Market Presence

Service focus

50% Sales Outsourcing

50% Other

View Profile Visit Website
Envo Bpo Services Sdn Bhd

Undisclosed

Undisclosed

250 - 999

Petaling Jaya, Malaysia

Ability to deliver

0/40.0

0/20 Reviews

0/10 Clients & Experience

0/10 Market Presence

Service focus

20% Sales Outsourcing

80% Other

View Profile Visit Website
Callbox Asia Pacific

Undisclosed

Undisclosed

250 - 999

Kuala Lumpur, Malaysia

Ability to deliver

0/40.0

0/20 Reviews

0/10 Clients & Experience

0/10 Market Presence

Service focus

20% Sales Outsourcing

80% Other

View Profile Visit Website

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Tell us what you need — we’ll match you with top agencies in minutes.

Why Trust Clutch

List of the Top Malaysia B6B Sales Outsourcing Services

Latest Sales Outsourcing Articles

How to Build a Budget for Call Center Services [With Template]

Guide to Call Center Outsourcing

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