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Top Sales Outsourcing Companies in Kuala Lumpur

Ratings Updated: April 23, 2026
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7 Leaders 12 Contenders

19 Companies

Country: Malaysia
City: Kuala Lumpur
Services: Sales Outsourcing

List of the Top Kuala Lumpur B2B Sales Outsourcing Services

  • Featured

    What are Featured Providers?

    LevelUp Leads Logotype

    LevelUp Leads

    5.0 56 reviews
    Premier Verified
    $1,000+
    $25 - $49 / hr
    50 - 249
    Serves Kuala Lumpur, Malaysia

    Services provided

    80% Sales Outsourcing
    10% Call Center Services
    10% Email Marketing

    LevelUp Leads is a prominent sales outsourcing solutions provider, specializing in Sales Team Outsourcing and Sales Talent Acquisition. With an impressive 100% positive feedback, clients commend their effective project management, flexibility, and ability to exceed expectations. 70% of reviewers highlight their adeptness in customizing sales strategies, while 60% praise their team’s responsiveness and commitment to quality lead generation.

    See all 56 projects

    Reviews mention Accessible

    Overall, client feedback highlights LevelUp Leads' exceptional accessibility and responsiveness. Clients praised their commitment to open communication, with one noting a dedicated project manager who addressed issues promptly. Chris, a key contact, was specifically recognized for his availability and understanding of client needs. Another client commended the team's ability to deliver on promises and maintain daily access, reinforcing a strong partnership. This consistent accessibility contributes to a positive sentiment surrounding their client relationships.
    • Digital Marketing & SMM for Life Settlements Company
      5.0 Jan 17, 2024

      They have delivered on everything they promised and have been extremely responsive to all our questions and needs! The daily access we have to them is impressive.

      Read Full Review
    • Lead Generation & Email Mktg for Software Security Company
      5.0 Jul 7, 2023

      Response speed was great, they were always available to meet and make the changes needed. They took the time to understand our needs and our value proposition, which resulted in high-quality services and speedy delivery of items.

      Read Full Review
    • Email Marketing for Logistics & Transportation Company
      5.0 Jun 15, 2023

      Their responsiveness was remarkable, as they always made themselves available to address any concerns or queries we had throughout the project. They demonstrated a strong commitment to understanding our unique requirements and tailoring their services accordingly.

      Read Full Review
    • Marketing & Lead Generation for Self-Employed Contractor
      4.5 Jun 6, 2023

      The LevelUp team is very attentive to customer goals and objectives. They support a healthy and pro-active two way dialogue, and are available to help with any issues, concerns, or requests.

      Read Full Review
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    26 of 29 Sales Outsourcing reviews are 5 stars
    7 new reviews for Sales Outsourcing in past 6 months
    $10,000 – $49,000 avg. project cost

    Sales Outsourcing PROJECT HIGHLIGHT

    Sales Outsourcing & Marketing Services for IoT Solutions Co

    5.0 — LevelUp Leads provides sales and marketing services for an IoT solutions provider. The team runs the client's sales efforts, including cold and warm calls, follow-ups, re-engagement, and social Read more
    Read 29 Reviews

    Industry Experience

    LevelUp Leads has demonstrated significant expertise in various industries, including manufacturing, eCommerce, insurance, and hospitality. Clients highlight their strengths in lead generation, project management, and responsive communication, resulting in improved sales pipelines and appointment setting. Overall sentiment is highly positive across industries, with clients particularly appreciating their adaptability and tailored outreach strategies, making LevelUp Leads a strong partner for B2B engagements in diverse market sectors.

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    Select Industry to see insights

    eCommerce Hospitality & leisure Manufacturing Software Sports IT Services Construction Food & Beverage Information technology Advertising & marketing Engineering Education Automotive Financial services Real estate Consulting Arts, entertainment & music Legal Other industries Insurance Business services

    Average Project Cost Breakdown

    $10,000 to $49,000 (23) Less than $10,000 (6) $50,000 to $199,999 (4)

    What Clients Have Said

    Clients consistently praise LevelUp Leads for their cost-effectiveness and high value for money, noting that their services significantly enhance lead generation and sales opportunities. For example, one client reported a fourfold increase in qualified meetings, while another highlighted the generation of over 50 qualified leads in just six months, exceeding previous performance. Overall, feedback indicates strong satisfaction with the return on investment, with many clients emphasizing the adaptability and responsiveness of the team.
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    Belkins Logotype

    Belkins

    4.9 230 reviews
    Premier Verified
    $1,000+
    < $25 / hr
    50 - 249
    Serves Kuala Lumpur, Malaysia

    Services provided

    70% Sales Outsourcing
    10% CRM Consulting and SI
    10% Call Center Services +1 service
    10% Email Marketing

    Belkins is a sales outsourcing solutions firm specializing in lead generation and sales team augmentation. With consistently high ratings and a strong culture fit, their expertise has led to successful campaigns, such as achieving a 41% open rate and booking 78 relevant appointments. Clients praise their proactive communication, project management, and ability to deliver results, with over 90% of reviews highlighting their professionalism and effectiveness in meeting sales outsourcing objectives.

    See all 230 projects

    Reviews mention Passionate about their work

    Clients express a strong sentiment regarding Belkins' passion for their work, highlighting their commitment and professionalism. One client noted, "I like how passionate they are about what they do," reflecting a deep appreciation for the team's dedication. Additionally, the client emphasized that every interaction revealed a high level of expertise, stating, "Really, one of the best agencies I ever worked with!" Overall, the feedback underscores Belkins' enthusiastic approach to client projects.
    • Marketing & Outreach Campaigns for Music Management SaaS
      5.0 May 13, 2020

      I like how passionate they are about what they do. Also, every person I interact with is a great professional. I think their management spends a lot on hiring and training. Really, one of the best agencies I ever worked with!

      Read Full Review
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    6 of 7 reviews are 5 stars
    6 new reviews for Sales Outsourcing services
    $10,000 – $49,000 avg. project cost

    Reviewed 7 times in the past 6 months

    Recent client feedback on Belkins highlights their exceptional project management and lead generation capabilities. A CMO noted their proactive approach, resulting in 78 booked appointments and a 3.6x ROI. Another client praised their discipline and effective outreach, leading to 137 qualified demos. Overall, clients appreciate Belkins' ability to understand their needs and deliver results, with many indicating no areas for improvement. The sentiment is overwhelmingly positive, with clients emphasizing the value of their collaboration.
    Read 7 Recent Reviews
    58 of 66 Sales Outsourcing reviews are 5 stars
    6 new reviews for Sales Outsourcing in past 6 months
    $10,000 – $49,000 avg. project cost

    Sales Outsourcing PROJECT HIGHLIGHT

    Email Marketing for Health & Wellness Company

    5.0 — Belkins has developed custom email outreach campaigns for a health and wellness company. They are tasked with identifying and engaging potential leads, generating leads, and setting appointments for Read more
    Read 66 Reviews

    More responsive than most other service providers

    Belkins is responsive

    They are a great candidate to start a conversation with. Send them a short message or project inquiry.
    Get in Touch
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    A-SALES AB Logotype

    A-SALES AB

    4.9 64 reviews
    Premier Verified
    $1,000+
    < $25 / hr
    50 - 249
    Serves Kuala Lumpur, Malaysia

    Services provided

    80% Sales Outsourcing
    10% Call Center Services
    10% Email Marketing

    A-SALES AB is a Sales Outsourcing Solutions provider that specializes in Sales Team Outsourcing, Sales Development Agency services, and Sales Operations Consulting. The company has received largely positive feedback, with approximately 89% of reviewers highlighting their effective outreach and lead generation abilities. However, some reviews indicate occasional communication and quality issues, with one review severely criticizing their professionalism and delivery.

    See all 64 projects

    Reviews mention Creative

    Clients have praised A-SALES AB for their innovative approach and proactive communication, highlighting their ability to deliver high-quality leads and effective client acquisition systems. One client noted the impressive curation of leads that met specific criteria, which significantly contributed to business growth. Overall, the sentiment regarding A-SALES AB's creativity in lead generation and campaign optimization is highly positive, with clients expressing satisfaction with the results and responsiveness of the team.
    • Lead Generation for Digital Marketing Agency
      5.0 Mar 29, 2024

      We appreciated their proactive approach, clear communication, and innovative thinking.

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    9 of 10 reviews are 5 stars
    10 new reviews for Sales Outsourcing services
    Less than $10,000 avg. project cost

    Reviewed 10 times in the past 6 months

    Recent reviews for A-SALES AB indicate a generally positive sentiment, with clients praising their effective lead generation and project management. One client highlighted a 300% increase in appointment generation, while another noted consistent delivery of 14-18 qualified meetings per month. However, some feedback pointed to communication gaps and a need for smoother operational processes. Overall, A-SALES AB is recognized for its structured approach and ability to tailor outreach effectively, though there are areas for improvement in responsiveness.
    Read 10 Recent Reviews
    41 of 44 Sales Outsourcing reviews are 5 stars
    10 new reviews for Sales Outsourcing in past 6 months
    Less than $10,000 avg. project cost

    Sales Outsourcing PROJECT HIGHLIGHT

    Sales Outsourcing & Lead Geneneration for B2B SaaS Company

    5.0 — A-SALES AB provides ongoing sales outsourcing services for a B2B SaaS company. The team engages with enterprise accounts and sets meetings with qualified leads using email and phone outreach. Read more
    Read 44 Reviews

    Industry Experience

    A-SALES AB has garnered positive feedback across various industries including business services, advertising and marketing, healthcare, and information technology. Clients commend their expertise in lead generation, appointment setting, and tailored outreach strategies, resulting in a consistent flow of qualified meetings. The overall sentiment reflects satisfaction with their project management and responsiveness. Notably, they excel in adapting messaging to align with specific market needs, making them a strong partner for companies in sectors such as healthcare, IT, and digital marketing.

    Read All Reviews

    Select Industry to see insights

    Construction Consumer Products Government Manufacturing Information technology Financial services Education Healthcare Software Supply Chain, Logistics, and Transport Human Resources Advertising & marketing IT Services Consulting Business services
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  • SummitNext Logotype

    4.7 5 reviews
    Verified
    $1,000+
    < $25 / hr
    250 - 999
    Petaling Jaya, Malaysia

    Services provided

    20% Sales Outsourcing
    25% Customer Service Outsourcing
    20% AI Development +3 services
    15% Call Center Services
    10% Back Office Outsourcing
    10% Content Moderation Services

    SummitNext, a Sales Outsourcing Solutions provider, excels in Sales Team Outsourcing and Customer Service Management. The company is praised for its professional project management and integrity, achieving objectives like generating 10 qualified leads within two months. Reviewers highlight their impressive integration and innovation, with 100% positive feedback and no reported areas for improvement.

    See all 5 projects

    Reviews mention Well-organized projects

    Clients have consistently praised SummitNext for their well-organized project management and timely deliveries. One HR Director noted their 'very organized and proactive' approach, which ensured that business needs were understood and met promptly. The firm's strong communication and adaptability contributed to a positive partnership, with measurable outcomes in recruitment success and candidate quality, reinforcing their reputation for effective project execution.
    • Employee Mgmt & Recruitment Services for FinTech Company
      5.0 Sep 24, 2023

      SummitNext consistently met our recruitment and staffing deadlines, ensuring the availability of qualified talent when needed. Their project management was described as very organized and proactive to understand our business needs. They were always on time with their deliveries, which was impressive.

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    Industry Experience

    SummitNext has received positive feedback across various industries, showcasing strengths in Financial Services, eCommerce, and Consulting. In Financial Services, clients praised their ability to provide qualified candidates and timely delivery. In eCommerce, their agility and result-oriented approach were highlighted. In Consulting, their integrity and proactive communication were commended. Overall, their expertise in recruitment, employee management, and lead generation positions them as a strong fit for companies seeking reliable support in these sectors.

    Read All Reviews

    Select Industry to see insights

    Financial services eCommerce Consulting

    View projects from:

    Malaysia (3) Taiwan (1) Singapore (1)

    This provider is fluent in 11 languages:

    • Mandarin
    • English
    • Russian
    • Japanese
    • Korean
    • Cantonese
    • Tamil
    • Urdu
    • Ukrainian
    • Thai
    • Filipino

    This provider is available in 1 time zone:

    • Universal Coordinated Time (UTC)

    Review Rating from Clients

    5.0/5.0

    Quality

    4.8

    Schedule

    4.8

    Cost

    4.8

    Willing to Refer

    5.0

    Petaling Jaya-based clients praise SummitNext for their expertise in HR and recruitment, delivering timely, high-quality staffing solutions with strong communication and adaptability. They value the company's professionalism, cost-effectiveness, and alignment with organizational values, highlighting their reliable project management and ethical standards.
    Read Local Reviews
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  • TDCX Logotype

    4.8 12 reviews
    Verified
    $100,000+
    Undisclosed
    10,000+
    Kuala Lumpur, Malaysia

    Services provided

    20% Sales Outsourcing
    50% Customer Service Outsourcing
    10% Business Consulting +2 services
    10% Call Center Services
    10% Content Moderation Services

    TDCX is a business process outsourcing company specializing in customer service, technical support, and risk assessment across diverse industries, primarily in the APAC region. The company receives consistently positive feedback, with reviews highlighting their scalability, efficient communication, and proactive problem-solving capabilities. Clients appreciate their ability to adapt quickly to changes and deliver high-quality outcomes, with approximately 90% of feedback being positive.

    See all 12 projects

    Industry Experience

    TDCX demonstrates strong capabilities across various industries, including Hospitality & Leisure, Social Networking, Financial Services, Food & Beverages, Software, Consumer Products, Retail, and IT Services. Feedback emphasizes their agility, innovative problem-solving, and exceptional communication. Clients commend their ability to scale operations while maintaining high service quality, particularly in customer support and risk assessment. Overall sentiment is positive, with notable strengths in fostering partnerships, operational excellence, and a dedication to enhancing customer experience.

    Read All Reviews

    Select Industry to see insights

    Hospitality & leisure Social Networking Financial services Food & Beverages Software Consumer Products Retail IT Services

    Average Project Cost Breakdown

    $1,000,000 to $9,999,999 (2) $200,000 to $999,999 (1) $10,000,000 + (1)

    What Clients Have Said

    Clients have expressed a generally positive sentiment regarding TDCX's cost and value for money. Feedback highlights their ability to deliver high-quality services while maintaining competitive pricing, as noted by a vendor manager who emphasized TDCX's best value in terms of cost and quality. However, some clients suggested that pricing could be more competitive. Overall, TDCX is regarded as a reliable partner that provides significant value, often exceeding expectations in service delivery.
    Read All Reviews

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    Singapore (7) Germany (1) Spain (1) United States (1)

    This provider is available in 32 time zones:

    • Near East Time (NET)
    • Middle East Time (MET)
    • China Taiwan Time (CTT)
    • Brazil Eastern Time (BET)
    • Greenwich Mean Time (GMT)
    • India Standard Time (IST)
    • Japan Standard Time (JST)
    • Midway Islands Time (MIT)
    View all time zones

    Kuala Lumpur, Malaysia

    Level 7, Menara TH 1 Sentral, Jalan Stesen Sentral 5, KL Sentral, 50470 Kuala Lumpur
    Kuala Lumpur, Malaysia 50470

    501 - 750

    0327318888

    See All Locations (17)
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  • Featured

    What are Featured Providers?

    CoDev Logotype

    CoDev

    4.7 16 reviews
    Premier Verified
    $5,000+
    $25 - $49 / hr
    250 - 999
    Serves Kuala Lumpur, Malaysia

    Services provided

    20% Sales Outsourcing
    10% BI & Big Data Consulting & SI
    10% Custom Software Development +6 services
    10% DevOps Managed Services
    10% HR Outsourcing
    10% IT Staff Augmentation
    10% Mobile App Development
    10% Recruitment Process Outsourcing
    10% Web Development

    CoDev is a Sales Outsourcing Solutions company that has received positive feedback for its effective lead generation and sales team outsourcing services. The company enhanced meeting bookings by 2-3 times within two months, with 100% of reviews highlighting their strong process and professional, amiable staff. Their rapid onboarding and client-aligned company values are frequently praised.

    See all 16 projects

    Reviews mention Efficient

    Clients have expressed a highly positive sentiment regarding CoDev's efficiency in project execution and communication. One client noted their 'talent pool and expertise' along with 'cost efficiency.' Additionally, key metrics such as high defect detection rates and quick resolution times underscore their effective QA processes. However, there were mentions of occasional delays in processing requests, particularly regarding pay rate adjustments. Overall, clients find CoDev to be a valuable partner for their projects.
    • Application Testing for Game Server Platform
      4.5 Aug 29, 2024

      A high percentage of identified bugs being fixed within a specific timeframe demonstrates effective collaboration between QA and development teams. This implies a strong process for reporting, prioritizing, and resolving issues efficiently. A short average time to resolve and close bugs would suggest that the QA process is streamlined, with efficient communication channels and workflows that allow quick identification and correction of issues.

      Read Full Review
    Read All Reviews
    1 of 1 Sales Outsourcing reviews are 5 stars
    1 new review for Sales Outsourcing in past 6 months
    $10,000 – $49,000 avg. project cost

    Sales Outsourcing PROJECT HIGHLIGHT

    Lead Gen & Sales Outsourcing for Paid Advertising Agency

    5.0 — CoDev provides lead generation services for a paid advertising agency. The team is tasked with booking calls with in-market qualified leads for the client. Read more
    Read 1 Review

    Average Project Cost Breakdown

    $10,000 to $49,000 (1) $50,000 to $199,999 (1)

    What Clients Have Said

    Clients consistently commend CoDev for offering excellent value for money, with many noting that their pricing fits within budget constraints while delivering high-quality results. For instance, one client highlighted that CoDev's services significantly improved lead generation, emphasizing the good value for cost. Another client mentioned the affordability of staffing solutions, noting that CoDev provides cost-effective resources without compromising quality. Overall, the sentiment reflects satisfaction with both cost and the overall value received.
    Read All Reviews

    View projects from:

    United States (13) Canada (1) England (1)
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  • SRG ASIA PACIFIC Logotype

    4.5 3 reviews
    $10,000+
    Undisclosed
    250 - 999
    Kuala Lumpur, Malaysia

    Services provided

    10% Sales Outsourcing
    40% Customer Service Outsourcing
    15% Call Center Services +5 services
    10% Back Office Outsourcing
    10% IT Managed Services
    5% Business Consulting
    5% HR Consulting
    5% Market Research

    SRG ASIA PACIFIC is a Sales Outsourcing Solutions provider, excelling in managing inbound contact centers with strong project management and client-oriented service. While 80% of their services meet expectations, their outbound telesales team shows room for improvement. Many clients appreciate their value for money and openness to negotiation.

    See all 3 projects

    Reviews mention Open to feedback

    Clients have noted that SRG ASIA PACIFIC is consistently open to feedback and negotiation, fostering a collaborative environment. One client highlighted their willingness to discuss pricing, contrasting it with other firms. However, concerns were raised regarding the outbound telesales team's performance, with a lack of client input during hiring processes identified as a potential issue. Overall, the sentiment reflects a strong appreciation for their client-oriented approach, balanced with suggestions for improvement in specific areas.
    • Call Center Services for Medical Product Company
      4.0 Jan 31, 2022

      We have monthly performance reviews for QA. Generally, we meet online or in person. SRG ASIA PACIFIC's value for money is excellent. They're always open to discussing and negotiating prices to ensure deals happen. I've worked with other companies who aren't open to negotiation, so I appreciate that SRG ASIA PACIFIC is.

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    Industry Experience

    SRG ASIA PACIFIC has demonstrated expertise across the Telecommunications, IT Services, and Consumer Products industries. In Telecommunications, they excel in inbound call management and recruitment, receiving positive feedback for their consistent service and agile project management. In IT Services, they provide effective technical support and ticket management, though some communication challenges were noted. In the Consumer Products sector, they successfully manage inbound and outbound call centers, although improvements in telesales performance were suggested. Overall, feedback highlights SRG's strong client orientation and adaptability.

    Read All Reviews

    Select Industry to see insights

    Telecommunications IT Services Consumer Products

    Average Project Cost Breakdown

    $200,000 to $999,999 (1) $10,000,000 + (1)

    What Clients Have Said

    Clients generally perceive SRG ASIA PACIFIC as offering strong value for money, with one client noting their excellent negotiation flexibility in pricing. Another client highlighted a significant investment of $100 million over decades, reflecting confidence in their cost-effectiveness. However, concerns were raised about the performance of the outbound telesales team, indicating a need for improvement in that area. Overall, feedback suggests that while SRG ASIA PACIFIC delivers good service, there are areas where enhancements could further justify their pricing.
    Read All Reviews

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    Malaysia (2) Singapore (1)
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  • ENVO BPO Logotype

    4.8 2 reviews
    $1,000+
    $25 - $49 / hr
    250 - 999
    Kuala Lumpur, Malaysia

    Services provided

    25% Sales Outsourcing
    50% Call Center Services
    15% Customer Service Outsourcing +1 service
    10% IT Managed Services

    ENVO BPO is a telemarketing and lead generation company specializing in database collection and sales support. Client feedback highlights their professionalism, adaptability, and expertise, with 100% of reviewers praising their service quality and dedication. Areas for improvement include reducing project initiation time, though overall satisfaction remains high.

    See all 2 projects

    Reviews mention Exceeds expectations

    Clients have expressed that ENVO BPO consistently exceeds expectations, particularly in lead generation and sales support. One client highlighted their professionalism and dedication to understanding business needs, resulting in multiple qualified leads daily. The thorough approach and service quality were commended, with no areas for improvement noted. Overall, the sentiment reflects strong satisfaction and trust in ENVO BPO's capabilities.
    • Lead Generation & Sales Support for Product Seller
      5.0 Jun 3, 2020

      They did exactly what we required and surpassed our expectations. At first it took a bit of groundwork from our end to teach and guide them about the products we sold. But we do not regret engaging them one bit. Our internal sales team were handed multiple qualified leads on a daily basis and we took the opportunity to convert them.

      Read Full Review
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    Industry Experience

    ENVO BPO has demonstrated expertise particularly in the Healthcare and Telecommunications industries. Clients have praised their thoroughness in lead generation and database management, noting strong communication and effective workflows. In Healthcare, they successfully enhanced brand presence and stakeholder engagement. In Telecommunications, they provided exemplary sales support and lead qualification, exceeding expectations. Overall, sentiment is highly positive, positioning ENVO BPO as a reliable partner for businesses seeking growth in these sectors.

    Read All Reviews

    Select Industry to see insights

    Healthcare Telecommunications

    Average Project Cost Breakdown

    Less than $10,000 (1) $10,000 to $49,000 (1)

    What Clients Have Said

    Clients generally perceive ENVO BPO as providing good value for money, with one reviewer noting they were 'extremely happy' with the service quality and professionalism. Another client highlighted the comprehensive database generated for their healthcare project, indicating satisfaction with the investment. However, there was feedback suggesting that the turnaround time to initiate projects could be improved. Overall, the sentiment reflects a positive assessment of cost-effectiveness and service delivery.
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    More responsive than most other service providers

    ENVO BPO is very responsive

    They are a great candidate to start a conversation with. Send them a short message or project inquiry.
    Get in Touch
    View Profile
  • Swivelt Logotype

    5.0 2 reviews
    $100,000+
    Undisclosed
    10 - 49
    Kuala Lumpur, Malaysia

    Services provided

    30% Sales Outsourcing
    30% Customer Service Outsourcing
    20% Back Office Outsourcing +2 services
    10% Pay Per Click
    10% Search Engine Optimization

    Swivelt is a versatile company specializing in B2B marketing and CRM tool development. Clients praise their ability to enhance brand awareness and streamline sales processes effectively, with 100% of reviewers highlighting their expertise, friendly communication, and innovative solutions. Their experienced team is lauded for delivering quality results promptly, with no areas for improvement noted.

    See all 2 projects

    Reviews mention Communicative

    Clients have highlighted Swivelt's exceptional communication skills, noting that the project manager assigned was 'very friendly and easy to communicate with,' which facilitated a smooth workflow. The overall sentiment reflects a high level of satisfaction regarding their communicative capabilities, contributing to a successful partnership and positive project outcomes.
    • B2B Marketing for IT Software
      5.0 Oct 28, 2020

      The project manager assigned to us was very friendly and easy to communicate with us and understand all the requirements.

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    Indonesia (1) Malaysia (1)

    Kuala Lumpur, Malaysia

    30-9, 10 & 11, East Wing, Q Sentral, Jalan Stesen Sentral 2
    Kuala Lumpur, Malaysia 50470

    31 - 40

    +60 3-8685 5505

    See All Locations (16)

    Review Rating from Clients

    5.0/5.0

    Quality

    5.0

    Schedule

    5.0

    Cost

    5.0

    Willing to Refer

    5.0

    Reviewers in Kuala Lumpur commend Swivelt for their expertise in brand awareness campaigns, achieving notable results within 15 days. Their multidisciplinary team provides strategic keyword analysis and creative content, with clients emphasizing their professionalism, experience, and effective collaboration.
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  • Upstream BPO Logotype

    5.0 13 reviews
    $1,000+
    Undisclosed
    1,000 - 9,999
    Kuala Lumpur, Malaysia

    Services provided

    25% Sales Outsourcing
    65% Call Center Services
    10% Social Media Marketing

    Upstream BPO is a Sales Outsourcing Solutions company specializing in lead research, prospecting, and sales team augmentation. Positive feedback is prevalent, with 100% of reviewers highlighting their ability to exceed expectations and deliver on objectives such as lead generation and data enrichment. The company is praised for its adaptability, proactive project management, and impressive support and work quality.

    See all 13 projects
    2 of 2 Sales Outsourcing reviews are 5 stars
    2 new reviews for Sales Outsourcing in past 6 months
    Less than $10,000 avg. project cost

    Sales Outsourcing PROJECT HIGHLIGHT

    Sales Outsourcing for Property Management Firm

    5.0 — Upstream BPO was hired to conduct B2B lead research, locating and compiling data on potential clients for a property management firm. Read more
    Read 2 Reviews

    Average Project Cost Breakdown

    $10,000 to $49,000 (2) Less than $10,000 (1) $50,000 to $199,999 (1) $200,000 to $999,999 (1)

    What Clients Have Said

    Clients consistently express satisfaction with Upstream BPO's cost and value for money. One client noted the 'good value for cost' and praised the company's ability to exceed expectations despite lofty goals. Another highlighted significant savings on hardware and training, attributing improved productivity to their services. While some clients acknowledged areas for improvement, the overall sentiment reflects that Upstream BPO delivers reliable, high-quality services that justify their investment.
    Read All Reviews

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    United States (3) Malaysia (2)

    Review Rating from Clients

    5.0/5.0

    Quality

    5.0

    Schedule

    5.0

    Cost

    4.5

    Willing to Refer

    5.0

    Kuala Lumpur clients commend Upstream BPO for delivering comprehensive support in customer inquiries, appointment setting, and lead management. Their adaptable, responsive team ensures timely results, cost savings, and high-quality service, making them a trusted partner for complex, long-term projects.
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  • Scicom Logotype

    4.4 6 reviews
    $10,000+
    < $25 / hr
    1,000 - 9,999
    Kuala Lumpur, Malaysia

    Services provided

    10% Sales Outsourcing
    10% Back Office Outsourcing
    10% Branding +8 services
    10% Call Center Services
    10% Customer Service Outsourcing
    10% Digital Strategy
    10% E-Commerce Development
    10% Fulfillment
    10% HR Consulting
    5% Mobile App Development
    5% Web Development

    Scicom is a customer service solutions provider offering multilingual support, process optimization, and exceptional service standards. Overall feedback highlights their effective project management, flexibility, and alignment with client needs, with 100% of reviewers expressing satisfaction regarding their cultural fit and value. Additionally, 50% of reviewers emphasized their impressive responsiveness and adaptability to changes. They are praised for their professionalism and ability to scale operations effectively.

    See all 6 projects

    Reviews mention Flexible

    Clients have expressed high satisfaction with Scicom's flexibility in adapting to project requirements and changing conditions. One client highlighted Scicom's 'unexpected flexibility' in managing time zone challenges, ensuring timely responses to requests. Another noted their 'agility and scalability' in meeting diverse business needs. Overall, the sentiment surrounding flexibility is overwhelmingly positive, showcasing Scicom's commitment to client collaboration and responsiveness.
    • Customer Support for E-commerce Company
      4.0 Jul 14, 2023

      Scicom understands the importance of being responsive to client needs. As well as demonstrating a willingness to collaborate, adapt to changes, and provide proactive solutions to meet our needs. Scicom offers multilingual support services that cater to our diverse customer base and provides localized assistance in various languages. They offer flexible engagement models, which provide us with the agility and scalability required to adapt to changing business needs and market dynamics.

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    • Translation & Support Services for Customer Support Company
      5.0 Jul 11, 2023

      Project management has been handled perfectly well - each request and requirement raised was met very timely, and despite the initial struggle of hiring personnel, we met all deadlines and managed to provide a working solution to the client. Additionally, to mention is the unexpected flexibility to adjust complications resulting from the time difference - for each meeting, different slots were provided to ensure the best possible timing. Even though we have started as a very small project, it was never even hinted that the generated revenue would cease of existence compared to other clients of SCICOM.

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    Average Project Cost Breakdown

    $10,000 to $49,000 (1)

    What Clients Have Said

    Clients consistently commend Scicom for providing good value for cost. One client noted achieving cost savings compared to previous operations, emphasizing Scicom's ability to optimize processes while maintaining quality service. Another client highlighted Scicom's alignment with their values and the flexibility in pricing models. Overall sentiment reflects satisfaction with Scicom's pricing, indicating that they deliver quality services that justify their costs.
    Read All Reviews

    View projects from:

    Germany (1) Malaysia (1)

    Review Rating from Clients

    4.0/5.0

    Quality

    3.5

    Schedule

    4.0

    Cost

    4.0

    Willing to Refer

    4.0

    Kuala Lumpur clients commend Scicom for their industry knowledge, flexible support models, and multilingual capabilities. They provide cost-efficient customer support, process enhancements, and scalable solutions, emphasizing responsiveness and project reliability. Their local presence fosters strong communication and cultural understanding.
    Read Local Reviews
    View Profile
  • Webhelp Logotype

    Not yet reviewed

    Undisclosed
    Undisclosed
    10,000+
    Kuala Lumpur, Malaysia

    Services provided

    15% Sales Outsourcing
    33% Customer Service Outsourcing
    23% Call Center Services +17 services
    5% Back Office Outsourcing
    5% Business Consulting
    5% Finance & Accounting Outsourcing (FAO)
    1% AI Development
    1% BI & Big Data Consulting & SI
    1% CRM Consulting and SI
    1% Custom Software Development
    1% Digital Strategy
    1% Graphic Design
    1% HR Consulting
    1% Mobile App Development
    1% Transcription
    1% Translation
    1% UX/UI Design
    1% Unified Communications Consulting & SI
    1% Web Design
    1% Web Development

    Webhelp, a Customer Service Outsourcing company, was established in 2000. The large team provides Customer Service Outsourcing and Call Center Services.

    Read more

    Kuala Lumpur, Malaysia

    Level 8, 9, 11,12 Menara Sunway (VISIO) Lingkaran SV, Sunway Velocity
    Kuala Lumpur, Malaysia 55100

    2001 - 5000

    See All Locations (52)
    View Profile
  • Wave Evolution Logotype

    Not yet reviewed

    $5,000+
    $100 - $149 / hr
    2 - 9
    Petaling Jaya, Malaysia

    Services provided

    25% Sales Outsourcing
    25% Email Marketing
    25% Search Engine Optimization +1 service
    25% Social Media Marketing

    Wave Evolution is an Email Marketing company. They were established in 2007, and their services include Email Marketing and Search Engine Optimization.

    Read more
    View Profile
  • VPO Services Logotype

    Not yet reviewed

    $5,000+
    Undisclosed
    250 - 999
    Kuala Lumpur, Malaysia

    Services provided

    10% Sales Outsourcing
    50% Customer Service Outsourcing
    10% Back Office Outsourcing +5 services
    10% Call Center Services
    5% Accounting
    5% HR Outsourcing
    5% Market Research
    5% Recruiting

    Customer Service Outsourcing company VPO Services was established in 2015. Based in Kuala Lumpur, Malaysia, the team specializes in Customer Service Outsourcing and Back Office Outsourcing.

    Read more
    View Profile
  • Xpandeast Logotype

    5.0 3 reviews
    $5,000+
    < $25 / hr
    10 - 49
    Petaling Jaya, Malaysia

    Services provided

    45% Sales Outsourcing
    20% Content Marketing
    20% Social Media Marketing +3 services
    5% Demand Generation Marketing
    5% Email Marketing
    5% Search Engine Optimization

    Xpandeast is a Sales Development Agency that specializes in providing comprehensive Sales Outsourcing Solutions, including lead generation, sales team augmentation, and sales process automation. Across reviews, they are praised for their professionalism, ability to deliver results on time, and their collaborative approach, which clients appreciate as they feel like an extension of their own teams. With over 90% of the feedback highlighting their effectiveness and adaptability, Xpandeast is recognized for enhancing sales performance and managing sales operations efficiently.

    See all 3 projects

    Petaling Jaya, Malaysia

    28 Jalan SS 6/3
    Petaling Jaya, Malaysia 47301

    2 - 5

    +6281362413544

    See All Locations (2)
    View Profile
  • M4U Marketing Logotype

    Not yet reviewed

    $5,000+
    Undisclosed
    10 - 49
    Kuala Lumpur, Malaysia

    Services provided

    10% Sales Outsourcing
    10% Account-Based Marketing
    10% Branding +7 services
    10% Call Center Services
    10% Demand Generation Marketing
    10% Digital Strategy
    10% Event Management
    10% Event Marketing
    10% Market Research
    10% Marketing Strategy

    M4U Marketing, a branding firm, is based in Singapore and Tambon San Phranet, Thailand. Their services include Branding and Market Research.

    Read more

    Kuala Lumpur, Malaysia

    A-02-07 Block A, Glomac Damansara 699 Jalan Damansara
    Kuala Lumpur, Malaysia 60000

    2 - 5

    See All Locations (4)
    View Profile
  • Tin City Impact Logotype

    Not yet reviewed

    $5,000+
    Undisclosed
    10 - 49
    Kuala Lumpur, Malaysia

    Services provided

    10% Sales Outsourcing
    10% Content Writing Services
    10% Corporate Photography +7 services
    10% Graphic Design
    10% Pay Per Click
    10% Search Engine Optimization
    10% Social Media Marketing
    10% UX/UI Design
    10% Video Production
    10% Web Development

    Social media marketing company Tin City Impact was established in 2019. Located in Kuala Lumpur, Malaysia, the team provides Social Media Marketing and Search Engine Optimization.

    Read more
    View Profile
  • TAKO Since 1979 Logotype

    Not yet reviewed

    Undisclosed
    Undisclosed
    2 - 9
    Beranang, Malaysia

    Services provided

    25% Sales Outsourcing
    25% Pay Per Click
    25% Search Engine Optimization +1 service
    25% Social Media Marketing

    Founded in 1979, TAKO Since 1979 is a small Beranang, Malaysia-based social media marketing company. Their services include Social Media Marketing and Search Engine Optimization.

    Read more
    View Profile
  • Bendigo Marketing Logotype

    Not yet reviewed

    $5,000+
    $100 - $149 / hr
    2 - 9
    Petaling Jaya, Malaysia

    Services provided

    10% Sales Outsourcing
    25% HR Consulting
    25% IT Managed Services +3 services
    20% Back Office Outsourcing
    10% Call Center Services
    10% Customer Service Outsourcing

    Bendigo Marketing is a small Petaling Jaya, Malaysia-based IT managed services company. Their services include IT managed services and HR Consulting.

    Read more
    View Profile
  • Chima Services Sdn Bhd Logotype

    Not yet reviewed

    $5,000+
    $100 - $149 / hr
    10 - 49
    Kuala Lumpur, Malaysia

    Services provided

    15% Sales Outsourcing
    45% Call Center Services
    15% CRM Consulting and SI +2 services
    15% Search Engine Optimization
    10% Customer Service Outsourcing

    Established in 2015, Chima Services Sdn Bhd is a small call center based in Kuala Lumpur, Malaysia. Their team provides Call Center Services and CRM consulting and SI.

    Read more
    View Profile
  • Nectar Group Logotype

    Not yet reviewed

    Undisclosed
    Undisclosed
    10 - 49
    Kuala Lumpur, Malaysia

    Services provided

    50% Sales Outsourcing
    25% Email Marketing
    25% Marketing Strategy

    Small Sales Outsourcing company Nectar Group, is in Kuala Lumpur, Malaysia. Their services include Sales Outsourcing and Marketing Strategy.

    Read more
    View Profile
  • Envo Bpo Services Sdn Bhd Logotype

    Not yet reviewed

    Undisclosed
    Undisclosed
    250 - 999
    Kuala Lumpur, Malaysia

    Services provided

    20% Sales Outsourcing
    20% Back Office Outsourcing
    20% Call Center Services +2 services
    20% Direct Marketing
    20% HR Outsourcing

    Envo Bpo Services Sdn Bhd is a Direct Marketing company. They focus on Direct Marketing and Call Center Services and are based in Petaling Jaya, Malaysia and Kuala Lumpur, Malaysia.

    Read more

    Kuala Lumpur, Malaysia

    Jalan Kerinchi, Unit 7-11, Bangsar South Vertical Suite
    Kuala Lumpur, Malaysia 59200

    101 - 150

    See All Locations (2)
    View Profile
  • Callbox Asia Pacific Logotype

    Not yet reviewed

    Undisclosed
    Undisclosed
    250 - 999
    Kuala Lumpur, Malaysia

    Services provided

    20% Sales Outsourcing
    35% Back Office Outsourcing
    35% Call Center Services +1 service
    10% Direct Marketing

    Callbox Asia Pacific is a telephone answering service. The agency is in Kuala Lumpur, Malaysia. Their team specializes in Call Center Services and Back Office Outsourcing.

    Read more
    View Profile

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At Clutch, we believe trust is the foundation of every business relationship. Our mission is to help buyers make confident, data-backed decisions informed by real client experiences.

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We evaluate service providers using a structured methodology that combines:

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Ability to deliver
Focus
Clutch Leaders Matrix

Rollover to see company insights or click a company below for more details.

1 SummitNext
2 SRG ASIA PACIFIC
3 TDCX
4 ENVO BPO
5 Swivelt
6 Upstream BPO
7 Scicom

List of the Top Kuala Lumpur B7B Sales Outsourcing Services

  1. SummitNext Logotype

    SummitNext

    $1,000+
    < $25 / hr
    250 - 999
    Petaling Jaya, Malaysia

    Ability to deliver

    32.2/40.0
    15.8/20 Reviews
    9.3/10 Clients & Experience
    7.1/10 Market Presence

    Service focus

    20% Sales Outsourcing
    80% Other
    View Profile Visit Website
  2. SRG ASIA PACIFIC Logotype

    SRG ASIA PACIFIC

    $10,000+
    Undisclosed
    250 - 999
    Kuala Lumpur, Malaysia

    Ability to deliver

    30.5/40.0
    14.6/20 Reviews
    10/10 Clients & Experience
    6/10 Market Presence

    Service focus

    10% Sales Outsourcing
    90% Other
    View Profile Visit Website
  3. TDCX Logotype

    TDCX

    $100,000+
    Undisclosed
    10,000+
    Kuala Lumpur, Malaysia

    Ability to deliver

    29.4/40.0
    15.8/20 Reviews
    4.5/10 Clients & Experience
    9.1/10 Market Presence

    Service focus

    20% Sales Outsourcing
    80% Other
    View Profile Visit Website
  4. ENVO BPO Logotype

    ENVO BPO

    $1,000+
    $25 - $49 / hr
    250 - 999
    Kuala Lumpur, Malaysia

    Ability to deliver

    24/40.0
    15.6/20 Reviews
    2.5/10 Clients & Experience
    5.9/10 Market Presence

    Service focus

    25% Sales Outsourcing
    75% Other
    View Profile Visit Website
  5. Swivelt Logotype

    Swivelt

    $100,000+
    Undisclosed
    10 - 49
    Kuala Lumpur, Malaysia

    Ability to deliver

    22.9/40.0
    16.2/20 Reviews
    1.3/10 Clients & Experience
    5.3/10 Market Presence

    Service focus

    30% Sales Outsourcing
    70% Other
    View Profile Visit Website
  6. Upstream BPO Logotype

    Upstream BPO

    $1,000+
    Undisclosed
    1,000 - 9,999
    Kuala Lumpur, Malaysia

    Ability to deliver

    21.9/40.0
    16.4/20 Reviews
    1.5/10 Clients & Experience
    4/10 Market Presence

    Service focus

    25% Sales Outsourcing
    75% Other
    View Profile Visit Website
  7. Scicom Logotype

    Scicom

    $10,000+
    < $25 / hr
    1,000 - 9,999
    Kuala Lumpur, Malaysia

    Ability to deliver

    21.7/40.0
    15/20 Reviews
    0/10 Clients & Experience
    6.7/10 Market Presence

    Service focus

    10% Sales Outsourcing
    90% Other
    View Profile Visit Website
  8. Webhelp Logotype

    Webhelp

    Undisclosed
    Undisclosed
    10,000+
    Kuala Lumpur, Malaysia

    Ability to deliver

    7.2/40.0
    0/20 Reviews
    0/10 Clients & Experience
    7.2/10 Market Presence

    Service focus

    15% Sales Outsourcing
    85% Other
    View Profile Visit Website
  9. Wave Evolution Logotype

    Wave Evolution

    $5,000+
    $100 - $149 / hr
    2 - 9
    Petaling Jaya, Malaysia

    Ability to deliver

    5.3/40.0
    0/20 Reviews
    0/10 Clients & Experience
    5.3/10 Market Presence

    Service focus

    25% Sales Outsourcing
    75% Other
    View Profile Visit Website
  10. VPO Services Logotype

    VPO Services

    $5,000+
    Undisclosed
    250 - 999
    Kuala Lumpur, Malaysia

    Ability to deliver

    4.9/40.0
    0/20 Reviews
    0/10 Clients & Experience
    4.9/10 Market Presence

    Service focus

    10% Sales Outsourcing
    90% Other
    View Profile Visit Website
  11. Xpandeast Logotype

    Xpandeast

    $5,000+
    < $25 / hr
    10 - 49
    Petaling Jaya, Malaysia

    Ability to deliver

    4.9/40.0
    0/20 Reviews
    0/10 Clients & Experience
    4.9/10 Market Presence

    Service focus

    45% Sales Outsourcing
    55% Other
    View Profile Visit Website
  12. M4U Marketing Logotype

    M4U Marketing

    $5,000+
    Undisclosed
    10 - 49
    Kuala Lumpur, Malaysia

    Ability to deliver

    4.6/40.0
    0/20 Reviews
    0/10 Clients & Experience
    4.6/10 Market Presence

    Service focus

    10% Sales Outsourcing
    90% Other
    View Profile Visit Website
  13. Tin City Impact Logotype

    Tin City Impact

    $5,000+
    Undisclosed
    10 - 49
    Kuala Lumpur, Malaysia

    Ability to deliver

    4/40.0
    0/20 Reviews
    0/10 Clients & Experience
    4/10 Market Presence

    Service focus

    10% Sales Outsourcing
    90% Other
    View Profile Visit Website
  14. TAKO Since 1979 Logotype

    TAKO Since 1979

    Undisclosed
    Undisclosed
    2 - 9
    Beranang, Malaysia

    Ability to deliver

    4/40.0
    0/20 Reviews
    0/10 Clients & Experience
    4/10 Market Presence

    Service focus

    25% Sales Outsourcing
    75% Other
    View Profile Visit Website
  15. Bendigo Marketing Logotype

    Bendigo Marketing

    $5,000+
    $100 - $149 / hr
    2 - 9
    Petaling Jaya, Malaysia

    Ability to deliver

    0/40.0
    0/20 Reviews
    0/10 Clients & Experience
    0/10 Market Presence

    Service focus

    10% Sales Outsourcing
    90% Other
    View Profile Visit Website
  16. Chima Services Sdn Bhd Logotype

    Chima Services Sdn Bhd

    $5,000+
    $100 - $149 / hr
    10 - 49
    Kuala Lumpur, Malaysia

    Ability to deliver

    0/40.0
    0/20 Reviews
    0/10 Clients & Experience
    0/10 Market Presence

    Service focus

    15% Sales Outsourcing
    85% Other
    View Profile Visit Website
  17. Nectar Group Logotype

    Nectar Group

    Undisclosed
    Undisclosed
    10 - 49
    Kuala Lumpur, Malaysia

    Ability to deliver

    0/40.0
    0/20 Reviews
    0/10 Clients & Experience
    0/10 Market Presence

    Service focus

    50% Sales Outsourcing
    50% Other
    View Profile Visit Website
  18. Envo Bpo Services Sdn Bhd Logotype

    Envo Bpo Services Sdn Bhd

    Undisclosed
    Undisclosed
    250 - 999
    Kuala Lumpur, Malaysia

    Ability to deliver

    0/40.0
    0/20 Reviews
    0/10 Clients & Experience
    0/10 Market Presence

    Service focus

    20% Sales Outsourcing
    80% Other
    View Profile Visit Website
  19. Callbox Asia Pacific Logotype

    Callbox Asia Pacific

    Undisclosed
    Undisclosed
    250 - 999
    Kuala Lumpur, Malaysia

    Ability to deliver

    0/40.0
    0/20 Reviews
    0/10 Clients & Experience
    0/10 Market Presence

    Service focus

    20% Sales Outsourcing
    80% Other
    View Profile Visit Website

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Call center outsourcing is when a company hires a BPO service provider to handle inbound or outbound calls.

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