Xpandeast

BACKGROUND

Please describe your company and position.

I am the Director of Clinical Science and Applied Analytics of Nox Health

Describe what your company does in a single sentence.

Nox Health is a global leader in sleep diagnostics and value-based care on a mission to improve the health of people with chronic conditions. Our diagnostic devices are used more than two million times annually in more than 50 countries, and our value-based, outcomes-focused sleep care management program now covers more than a million employees.

Headquartered in Atlanta, Georgia, and with operations in Reykjavík, Iceland and Denver, Colorado, Nox Health’s delivery of sleep care is unmatched with accurate sleep diagnostics, comprehensive, value-based sleep care management and rigorous outcomes measurement. 

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Xpandeast to accomplish?

• CRM Data Validation
• Lead Generation
• Lead Nurturing
• Inbound Lead Management

SOLUTION

How did you find Xpandeast?

Referral

Why did you select Xpandeast over others?

• Pricing fit our budget
• Great culture fit
• Working directly with the founders of the company

How many teammates from Xpandeast were assigned to this project?

6-10 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

We engaged Xpandeast to oversee our substantial incoming lead volume. Less than five minutes was the required speed to lead, with an emphasis on interest and financial pre-qualification prior to setting up a conversation with our sales team. The objective was to change from an internal team to a full-service team under Xpandeast's management and direction. We hired them to handle incoming leads as well as serve as sales assistants. 

We discovered that we needed help managing the lead data in our CRM, organizing contracts and scheduling reschedules for our sales team, sending critical follow-ups, and managing the complete sales pipeline in an assistant-level capacity. After they completed these two tasks, we increased our involvement and used LinkedIn and targeted emails to create extremely strategic outbound appointments. 

After two years, we still have four SDR representatives working with them because they performed so well in every aspect.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

• Number of incoming leads were handled. 
• Lead inquiry to first contact speed (has to be 5 minutes) for incoming leads. 
• The quantity of qualifying meetings that were scheduled based on incoming lead inquiries and the rationale (disposition) for the non-qualification. 
• We tracked the number of prospects engaged, the conversion rate, the average lead conversion time, and the channel approach that produced the highest conversion when it came to outbound lead generation.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Each project is finished on time. Proactively, the team offers suggestions. We were particularly pleased with Xpandeast's ability to maintain modest size despite having a big footprint. It means that even if they have a whole project team working on our program, I am still able to work closely with their founders.

What was your primary form of communication with Xpandeast?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

They go above and beyond to ensure the program functions. Selling is difficult. I understand that. Furthermore, no guarantees exist. Thus, you must trust the agency's experience, just like when employing a full-time employee. Since Xpandeast is founder-run, they have unmatched experience.

Are there any areas for improvement or something Xpandeast could have done differently?

Not that I can think of, to be honest.

BACKGROUND

Please describe your company and position.

I am the CEO of Sun Life Financial Indonesia.

Describe what your company does in a single sentence.

Sun Life is a leading financial services organization dedicated to helping people achieve lifetime financial security and live healthier lives.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Xpandeast to accomplish?
Complete Email Marketing Solution

SOLUTION

How did you find Xpandeast?

Clutch Site

Why did you select Xpandeast over others?

Pricing fit our budget

How many teammates from Xpandeast were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

An account manager with the ability to build up automation/flows, handle SMS campaigns as needed, and oversee email marketing campaigns (setup, testing, segment list, QA, copy editing, deploys, audit, reporting). Data managers, designers, and developers/coders are also available. Planning & Strategy.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

We feel confident that they're not just an outside agency but rather a committed partner working together to achieve our aims because of their ability to fit in with our company culture and meet our goals. Xpandeast's expertise in email marketing is unmatched. They are always willing to help with any problems.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

The availability and timely reactions of Xpandeast, LLC have been essential to our collaboration. Our ability to keep a smooth schedule has been made possible by their team's exceptional turnaround time, which has helped us routinely achieve our campaign deadlines.

What was your primary form of communication with Xpandeast?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

Their proactive problem-solving style and our account manager's expertise. Beyond the ordinary service provider, they demonstrate a higher level of attention and foresight by not only anticipating and preventing potential problems but also promptly addressing challenges. Their proactive approach has continuously helped us save time and money, demonstrating their dedication to our success beyond simply taking care of our urgent requirements.

Are there any areas for improvement or something Xpandeast could have done differently?

Better clear reports and project management skills

BACKGROUND

Please describe your company and position.

I am the CEO & Founder at MiyaHealth of MiyaHealth Pte Ltd

Describe what your company does in a single sentence.

MiyaHealth is a global AI-driven SaaS company that builds and operates digital infrastructure to enable greater efficiency for Payors and Providers, resulting in better Patient outcomes.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Xpandeast to accomplish?

• Boost the visibility of my company
• Make interesting and enlightening content.
• Aim for the right audience.

SOLUTION

How did you find Xpandeast?

• Online Search
• Clutch Site

Why did you select Xpandeast over others?

• Pricing fit our budget
• Great culture fit
• Good value for cost
• Company values aligned

How many teammates from Xpandeast were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

With a wide range of services that have greatly increased our brand's visibility and engagement, Xpandeast has played a key role in revolutionizing our online presence. They created engaging material that was pertinent to our audience's tastes and our brand's voice. 

Every piece of content, from marketing materials to website writing, was made entertaining and effectively articulated our value proposition thanks to their strategic approach. 

In summary, Xpandeast provided a comprehensive marketing solution that addressed every aspect, including content production and market targeting, propelling our brand's expansion and prosperity in a cutthroat online environment.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

1. Website Traffic
2. Content Engagement
3. Lead Generation
4. High Engagement Rates
5. Search Engine Optimization

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Xpandeast's skill at project management was impressive; they constantly delivered products on schedule and with excellent attention to detail. Their group showed a great degree of efficiency and organization, making sure that every stage of the project was completed without a hitch. Their attentiveness to our requirements was noteworthy. They shown a sincere dedication to the success of our project by being consistently prompt in responding to inquiries, addressing issues, and making revisions as needed. 

It was impressive how they could adjust to shifting demands without sacrificing deadlines or quality. Every step of the process was straightforward and predictable because of their proactive communication and frequent updates. This strategy not only increased trust but also facilitated a fun and easy working relationship. 
Essentially, project management at Xpandeast was a crucial element in the prompt and effective execution of our projects, demonstrating their professionalism and commitment to client satisfaction.

What was your primary form of communication with Xpandeast?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

The most remarkable thing about Xpandeast was their ability to combine data-driven ideas with a creative approach. They stood out from other businesses with their creative and analytical marketing approach. They were adept at telling gripping stories that connected with our audience and at using data to guide and improve their advertising. 

Their team's unwavering commitment to learning about our company and sector enabled them to develop tactics and content that were not only highly successful but also closely in line with our brand values and objectives. The degree of customization and meticulousness exhibited in their work was genuinely exceptional and greatly contributed to the triumph of our promotional campaigns. 

Are there any areas for improvement or something Xpandeast could have done differently?

During my time of working with Xpandeast, I really can't think of anything that needs to be done better. All around, their performance was outstanding. They constantly produced excellent work, showed a deep comprehension of our industry, and offered first-rate customer support. They took a thorough approach and performed exceptionally well on the project from start to finish, from planning to follow-up. 

It was admirable how they were able to stay on top of things, adjust when things changed, and communicate clearly and effectively. With regard to marketing partnerships, Xpandeast really raised the bar so high that there was no place for improvement in their already excellent service.

BACKGROUND

Please describe your company and position.

I am the Founder | CEO of ConsultingWhiz LLC

Describe what your company does in a single sentence.

ConsultingWhiz your leading Mobile and Software Development Company.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Xpandeast to accomplish?

• In order to improve the SEO value of our website, we sought to increase backlink building and our content marketing efforts.

SOLUTION

How did you find Xpandeast?

Online Search

Why did you select Xpandeast over others?

Pricing fit our budget

How many teammates from Xpandeast were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

With the aid of Xpandeast, we were able to thoroughly examine our content marketing prospects. In addition to conducting excellent research on the competitors, they also performed excellent analysis on target audiences. With the support of their extensive research and opportunity sizing, they would put out a list of subjects on which they would create content.

They would create the material and submit it to us for approval once we had agreed upon a list of subjects to explore. Xpandeast was consistently very quick in implementing the adjustments, even though we had a lot of internal stakeholders and stages of permission to go through. Xpandeast would supply the completed assets and we would once we had consent from all parties.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

The caliber of Xpandeast's labor and the outcomes they produced much above our expectations. They assisted us in regularly producing material that would have a good Google search engine ranking. They even assisted us with the optimization of an article that ranked #1 for a very competitive, high volume search phrase. In the end, that post became one of the main sources of traffic for our website.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

The process was very efficient and productive. To make sure they were providing us with the greatest service possible, they modified their process. We had several internal approval processes and parties to deal with, as was previously said, and Xpandeast was always understanding and helpful at every turn.

What was your primary form of communication with Xpandeast?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

There are several outstanding aspects of Xpandeast. They base a lot of their decision-making on statistics. Their whole body of work is supported by data. They went above and above to guarantee that the highest caliber of work was being produced. They take care to do things well and without skimping, and the results speak for themselves.

They're also very wonderful to work with. The entire team, from designers and engineers to content marketers to the company's founder Ross, is made up of wonderful individuals who are a delight to work with.

Are there any areas for improvement or something Xpandeast could have done differently?

Nothing at all

BACKGROUND

Please describe your company and position.

I am the Director - PT LabIVF Group Indonesia of LabIVF Group (SG, MY, TW, TH, ID, PH)

Describe what your company does in a single sentence.

LabIVF Group was spin out of Labquip group of offices in Asia.

The first Labquip office in Singapore was set up in 1983. Specializing in ventilation equipment , general lab equipment and niche areas like pharmcological animal research, plant physiology etc.

Our group of companies has been established since 1983 and carrying close to 40 years of experiences specializing in laboratory equipment business.

In 1988, we have started our focus in IVF and cryopreservation business which made us the first and the only company in the region that specializing in this field. To further develop and concentrate on the business of infertility, IVF, cryogenics, cord blood and tissue banking.

With more than 20 years of experiences in IVF and cryopreservation business, we represent most of the best brand names in the industry as well as manufactured some of our own equipment. We hold exclusive distributorships within the region and also partner with our clients.

We are proud to have dynamic, experienced and qualified team of employees to ensure the smooth running of the companies. The Management team of the companies are involved in the planning, development and management directly to ensure the clients and potential customers of LabIVF being served with the good quality products, good and responsive sales and reliable technical support.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Xpandeast to accomplish?

• The objective was to facilitate productive meetings with private equity firms, consulting firms, and independent consultants in order to expand the client base.

SOLUTION

How did you find Xpandeast?

Online Search

Why did you select Xpandeast over others?

High ratings

How many teammates from Xpandeast were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

They have been working with us for a month. For us, Xpandeast created email campaigns, executed a focused B2B appointment-setting approach, and produced quality prospects. Our partnership with Xpandeast has been very successful over the last month. Ten of the fifteen appointments that were scheduled for the Pilot term have already been arranged.

Positive outcomes were observed right away, and there was noticeable progress during the first week. Xpandeast's multi-channel, tailored approach has shown remarkable results.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Xpandeast was able to schedule 10 of the 15 scheduled appointments. Within the first week, the first plan started to show results, resulting in measurable interaction with high-potential leads.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

They balanced structure and flexibility in their superb project management. They were punctual, had good communication skills, employed cutting-edge equipment and techniques, and rapidly adjusted to meet our requirements. 

What was your primary form of communication with Xpandeast?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

Xpandeast adjusted fast and produced outcomes. They were quite successful in setting up meetings with our target segments with their individualized, omnichannel strategy. We thought their strategy was excellent.

Are there any areas for improvement or something Xpandeast could have done differently?

No. We are happy with the partnership overall.

BACKGROUND

Please describe your company and position.

I am the Managing Partner of Lead Generation World

Describe what your company does in a single sentence.

Lead Generation World (LGW) is the home for lead generators, performance marketers, and the service providers that support their efforts. LGW brings together the brightest minds in the industry and those that want to improve their lead generation campaigns from creation to close. 

LGW’s primary focus is to help Advertisers and Lead Buyers successfully navigate the lead generation ecosystem by providing highly targeted and insightful content alongside exclusive networking opportunities with companies that can support their efforts.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Xpandeast to accomplish?

• Fast Track New Verticals

SOLUTION

How did you find Xpandeast?

• Online Search
• Clutch Site

Why did you select Xpandeast over others?

• Pricing fit our budget
• Good value for cost

How many teammates from Xpandeast were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Xpandeast took part in our planned expansion into new verticals.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Appointment level set and attended

Describe their project management. Did they deliver items on time? How did they respond to your needs?

They have achieved our objectives and are very accommodating to our evolving needs.

What was your primary form of communication with Xpandeast?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

I'm impressed by Xpandeast's knowledge of our specifications and their high degree of flexibility.

Are there any areas for improvement or something Xpandeast could have done differently?

None

BACKGROUND

Please describe your company and position.

I am the Owner of S&J Business Management

Describe what your company does in a single sentence.

 we ensure seamless integration and efficient management of your financial data, streamlining your operations and empowering you with real-time insights.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Xpandeast to accomplish?

• Increase website traffic coming from organic sources
• Establish SEO strategy

SOLUTION

How did you find Xpandeast?

• Online Search
• Clutch Site

Why did you select Xpandeast over others?

Pricing fit our budget

How many teammates from Xpandeast were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

 we worked with Xpandeast to create a number of blogs and other assets to support the growth of our online presence and SEO while also facilitating sales. As our working relationship expanded, we gave them the faith to create product pages, case studies, and a sales deck that our sales staff could use with assurance.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

• A rise in website traffic.
• improved comprehension of our processes and differentiators by customers.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

They were really accommodating and assisted us in moving forward with our projects so that we could confidently meet our deadlines. Our content was consistently supplied on time and in excellent condition; first drafts were nearly perfect, requiring only small edits or suggestions.

What was your primary form of communication with Xpandeast?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

Not only are Xpandeast talented individuals, but they also sincerely care about my needs and objectives. If I had an urgent need, they would pause what they were doing to help me meet my deadline.

Are there any areas for improvement or something Xpandeast could have done differently?

No areas for improvement - the team did a stellar job throughout our entire engagement.