Top IT Services Companies & Outsourced IT Support
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Featured
What are Featured Providers?
$1,000+$150 - $199 / hr50 - 249Oak Brook, ILServices provided
See all 26 projectsBetterWorld Technology is a managed services provider (MSP) offering comprehensive IT solutions, including server management, cybersecurity, and remote monitoring. They are highly praised for their seamless transitions, excellent communication, and customer-centric approach. With over 95% of reviews being positive, clients commend their efficiency, transparency, and cost-effectiveness, making them a preferred choice in the industry.
$1,000+$25 - $49 / hr50 - 249Eden Prairie, MNServices provided
See all 12 projectsCorporate Technologies is a managed IT services provider offering support in IT infrastructure, cybersecurity, and technical assistance. They maintain high client satisfaction, with over 90% of reviews highlighting their responsiveness and technical expertise. Clients emphasize their patience, reliability, and ability to deliver solutions on time, with minimal disruption. Overall, they are praised for their proactive approach and strong alignment with client needs.
$50,000+$50 - $99 / hr50 - 249Zagreb, CroatiaServices provided
See all 19 projectsNotch is a software development company offering expertise in AI-driven solutions, UI/UX design, and web application development. Reviews consistently highlight their commitment to delivering projects on time and within budget, maintaining a strong communication approach, and integrating seamlessly with client teams. Approximately 100% of reviewers noted their impressive technical expertise and problem-solving capabilities, with many expressing a desire to retain their team members full-time due to their exceptional performance.
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UndisclosedUndisclosed50 - 249Edison, NJ
Services provided
Launched in 2007, McKinsol Consulting Inc. Is a midsize Edison, New Jersey-based cloud consulting & SI company. Their services include cloud consulting & SI and ERP consulting and SI.
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UndisclosedUndisclosed1,000 - 9,999Austin, TX
Services provided
Tricentis is an Application Testing company headquartered in Austin, Texas and Wien, Austria. They specialize in Application Testing and cloud consulting & SI and were founded in 2007.
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Featured
What are Featured Providers?
$50,000+$50 - $99 / hr1,000 - 9,999L'viv, UkraineServices provided
See all 37 projectsSigma Software Group is a versatile software development company offering a wide range of services, including web and mobile development, engineering support, and staff augmentation. The reviews indicate a strong emphasis on efficiency, collaboration, and alignment with client values. Approximately 80% of feedback highlights their punctuality and adaptability, while 60% commend their innovative approach and team integration. Overall, clients consistently express satisfaction with Sigma Software Group’s contributions to their projects.
$10,000+$50 - $99 / hr50 - 249Bratislava, SlovakiaServices provided
See all 18 projectsRare Crew is a versatile software development company known for its custom solutions and expertise in areas such as POS systems, HR software, CRM systems, and business intelligence solutions. Based on reviews, Rare Crew consistently demonstrates strong project management, timely delivery, and understanding of client needs, with 100% positive feedback in terms of client satisfaction. Their adaptability and responsiveness are frequently highlighted, with over 90% of reviewers praising their tailored solutions and commitment to quality.
UndisclosedUndisclosed10 - 49Santa Clarita, CAServices provided
See all 3 projectsDatalink Networks Inc. is an IT services company specializing in infrastructure transformation, network security, and IT support. The company consistently delivers dependable and efficient service, with reviews highlighting their ability to quickly resolve challenges and exceed expectations. Approximately 100% of reviewers praised their problem-solving capabilities, timely communication, and high availability, with no noted areas for improvement.
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UndisclosedUndisclosed1,000 - 9,999San Jose, CA
Services provided
Automation Anywhere is an Application Testing company. The team offers Application Testing and cloud consulting & SI and is headquartered in San Jose, California and Bengaluru, India.
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UndisclosedUndisclosed50 - 249Paris, France
Services provided
Datatorii, a big data company, focus on BI & big data consulting & SI and cloud consulting & SI. They were established in 2017.
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UndisclosedUndisclosed10 - 49Creve Coeur, MO
Services provided
CSG is an IT strategy consulting company. Based in Creve Coeur, Missouri, their team focuses on IT strategy consulting and BI & big data consulting & SI.
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UndisclosedUndisclosed50 - 249Atlanta, GA
Services provided
Metas Solutions is a big data analytics company. Launched in 2014, the company provides BI & big data consulting & SI and IT strategy consulting.
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UndisclosedUndisclosed2 - 9Toronto, Canada
Services provided
Metro Market Gurus is a big data company and cloud consulting & SI company. Their small team is based in Toronto, Canada. Their team provides BI & big data consulting & SI and cloud consulting & SI.
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Featured
What are Featured Providers?
$50,000+< $25 / hr1,000 - 9,999Montréal, CanadaServices provided
See all 9 projectsFlairsTech is a versatile IT and customer service solutions provider, offering services such as DevOps, customer support, and graphic design. The company is commended for its flexibility, strong cultural fit, and effective communication, with 100% of reviews highlighting their professionalism and adaptability. Clients particularly appreciate their ability to improve operational efficiency and project delivery.
$50,000+$25 - $49 / hr250 - 999Sofia, BulgariaServices provided
See all 33 projectsDreamix is a versatile software development company known for its expertise in DevOps, data engineering, AI integration, and custom software solutions. It consistently receives high praise for its professional communication, timely delivery, and cultural fit with clients. Over 90% of reviews highlight Dreamix's technical proficiency and proactive approach, with clients frequently appreciating their dedication to shared goals and successful project outcomes.
$1,000+$25 - $49 / hr50 - 249Warszawa, PolandServices provided
See all 17 projectsWinged IT is a versatile IT recruitment and staff augmentation company that specializes in sourcing highly qualified tech professionals across various domains, including cybersecurity, software development, and HR consulting. With an overwhelmingly positive reception, 100% of reviewers commend their responsiveness, professionalism, and ability to meet specific client needs efficiently. Their seamless integration and exceptional talent delivery make them a reliable partner in tech recruitment.
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UndisclosedUndisclosed50 - 249London, England
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Avolution is a midsize big data analytics company based in London, England and North Sydney, Australia. Their services include BI & big data consulting & SI and IT strategy consulting.
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UndisclosedUndisclosed50 - 249Eden Prairie, MN
Services provided
ILM Professional Services, Inc. Is a big data analytics company. Based in Eden Prairie, Minnesota, the team offers BI & big data consulting & SI and cloud consulting & SI.
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Featured
What are Featured Providers?
$5,000+$50 - $99 / hr10 - 49Clayton-le-Woods, EnglandServices provided
See all 21 projectsFluidOne - Chorley is an IT services company that specializes in security testing, IT infrastructure management, and hosting services. The reviews reflect a high level of satisfaction, with 100% positive feedback highlighting their rapid response, effective project management, and proactive communication. Approximately 80% of reviewers praised their ability to deliver results on time and within budget, noting their flexibility and can-do attitude in adapting to changes.
$10,000+$50 - $99 / hr1,000 - 9,999Warszawa, PolandServices provided
See all 72 projectsInnowise is a versatile technology solutions provider offering services such as custom database creation, data management, software development, and DevOps support. The company is consistently praised for its project management, timely delivery, and ability to integrate smoothly into client teams. Approximately 90% of reviewers commend Innowise's technical expertise and responsiveness, while some suggest improvements in documentation and visual detail handling. Overall, Innowise is recognized for delivering high-quality outcomes with a commitment to client satisfaction.
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UndisclosedUndisclosed10 - 49
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Grafico Analytics, LLC is a big data company and cloud consulting & SI company. They were founded in 2020, and their services include BI & big data consulting & SI and cloud consulting & SI.
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UndisclosedUndisclosed2 - 9
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Established in 2020, OrangeViz is a big data analytics company and Cybersecurity company. Their team specializes in BI & big data consulting & SI and Cybersecurity.
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UndisclosedUndisclosed10 - 49Sant Feliu de Llobregat, Spain
Services provided
Founded in 2018, Data2Diamond is a data analytics company. Their services include BI & big data consulting & SI and cloud consulting & SI.
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UndisclosedUndisclosed2 - 9Jacksonville Beach, FL
Services provided
Pesante Analytics LLC is a small big data analytics company based in Jacksonville Beach, Florida. The team specializes in BI & big data consulting & SI and Robotics Process Automation.
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UndisclosedUndisclosed50 - 249Pasadena, CA
Services provided
Satwic Inc is an artificial intelligence development company. The team provides Artificial Intelligence and Robotics Process Automation, and the firm is located in Pasadena, California.
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UndisclosedUndisclosed250 - 999Grand Rapids, MI
Services provided
Applied Innovation, an IT managed services company, was founded in 1987. The midsize team offers IT managed services and Cybersecurity.
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UndisclosedUndisclosed50 - 249Valladolid, Spain
Services provided
LUCE INNOVATIVE TECHNOLOGIES, a software development firm, was founded in 2008. They offers Custom Software Development and Generative AI.
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UndisclosedUndisclosed50 - 249Brentwood, TN
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MedSR is an IT strategy consulting company. Launched in 2001, the team focuses on IT strategy consulting and IT managed services. The company is headquartered in Brentwood, Tennessee.
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UndisclosedUndisclosed50 - 249Pleasanton, CA
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DotSolved Systems Inc. Is a data analytics company. They are in Pleasanton, California and have midsize team of experts. Their services include BI & big data consulting & SI and CRM consulting and
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UndisclosedUndisclosed50 - 249Southfield, MI
Services provided
ImageSoft is an ECM consulting and SI company. The company is based in Southfield, Michigan. Their team focuses on ECM consulting and SI and ERP consulting and SI.
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UndisclosedUndisclosed50 - 249Lawrence Township, NJ
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Launched in 2001, Optima Global Solutions is a midsize Lawrence Township, New Jersey-based Robotics Process Automation company. Their services include Robotics Process Automation and Market
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UndisclosedUndisclosed50 - 249Ramona, CA
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C3IT Solutions is a midsize Ramona, California-based AI firm. The team offers Artificial Intelligence and Robotics Process Automation.
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UndisclosedUndisclosed1,000 - 9,999Bonita Springs, FL
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Edenred Pay USA is a CRM consulting and SI company. Located in Bonita Springs, Florida and Secaucus, New Jersey, the agency offers CRM consulting and SI and Back Office Outsourcing.
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UndisclosedUndisclosed50 - 249Edison, NJ
Services provided
OpenBots is a midsize Edison, New Jersey-based IT managed services company. The team provides IT managed services and Robotics Process Automation.
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UndisclosedUndisclosed50 - 249Hillsboro, OR
Services provided
NerdPine is an user experience company. They offer UX/UI Design and cloud consulting & SI and are based in Hillsboro, Oregon.
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UndisclosedUndisclosed50 - 249St. Louis, MO
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KnowledgeLake is a Content Marketing company. Established in 1999, their team offers Content Marketing and cloud consulting & SI.
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UndisclosedUndisclosed10 - 49Toronto, Canada
Services provided
Sylphia Consulting is a cloud consulting & SI company. Their team is located in Toronto, Canada. The agency offers cloud consulting & SI and BI & big data consulting & SI.
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UndisclosedUndisclosed50 - 249London, England
Services provided
Midsize CRM consulting and SI company Infomentum, is located in London, England. Their services include CRM consulting and SI and IT strategy consulting.
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UndisclosedUndisclosed250 - 999Madrid, Spain
Services provided
Redsys Spain is a Blockchain company. Their midsize team is located in Madrid, Spain and Córdoba, Spain. Their team specializes in Blockchain and Cybersecurity.
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UndisclosedUndisclosed50 - 249Durham, NC
Services provided
Launched in 2009, Business Intelligence Professionals is a midsize SEO agency. Their team focuses on Search Engine Optimization and BI & big data consulting & SI.
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UndisclosedUndisclosed2 - 9
Services provided
Servaplex Ltd is a small IT strategy consulting company headquartered in Blackrock, Australia. Their services include IT strategy consulting and IT managed services.
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UndisclosedUndisclosed10 - 49Madrid, Spain
Services provided
Founded in 2011, Obsidian Soft is an IT strategy consulting company. Located in Madrid, Spain, the team specializes in IT strategy consulting and Artificial Intelligence.
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UndisclosedUndisclosed50 - 249Kyiv, Ukraine
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Launched in 2000, Priocom is an IT strategy consulting and IT managed services company. Their services include IT strategy consulting and IT managed services.
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UndisclosedUndisclosed2 - 9Clichy, France
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Nexa.itsm is an IT strategy consulting company. The team is headquartered in Clichy, France, and their services include IT strategy consulting and IT managed services.
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UndisclosedUndisclosed50 - 249Troy, MI
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Re-Source Partners Asset Management, Inc. Is a Troy, Michigan-based IT strategy consulting company. The team specializes in IT strategy consulting and IT managed services.
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UndisclosedUndisclosed10 - 49Livonia, MI
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Blazent is a big data company established in 2001. The agency provides BI & big data consulting & SI and IT strategy consulting.
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UndisclosedUndisclosed250 - 999Lawrenceville, GA
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Launched in 2008, Nasscomm is an IT strategy consulting company. The team offers IT strategy consulting and IT managed services.
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UndisclosedUndisclosed1,000 - 9,999Alpharetta, GA
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IT strategy consulting company Nexwave offers IT strategy consulting and IT managed services. They were established in 2008.
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UndisclosedUndisclosed50 - 249Atlanta, GA
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IVoyant is an IT strategy consulting company. The Atlanta, Georgia-based company offers IT strategy consulting and IT managed services.
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UndisclosedUndisclosed2 - 9Monroe, NC
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IT strategy consulting and IT managed services company Pabba's IT Consulting offers IT strategy consulting and IT managed services. They were established in 2022.
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UndisclosedUndisclosed10 - 49London, England
Services provided
Established in 2018, Old Street Solutions is an IT strategy consulting company. The firm offers IT strategy consulting and BI & big data consulting & SI, and is small.
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UndisclosedUndisclosed50 - 249London, England
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CTM is an IT strategy consulting and IT managed services company. Founded in 2014, their team provides IT strategy consulting and IT managed services.
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UndisclosedUndisclosed10 - 49London, England
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Located in London, England and New York, New York, CKM Analytix is an IT strategy consulting company. The team specializes in IT strategy consulting and BI & big data consulting & SI.
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UndisclosedUndisclosed50 - 249London, England
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TechExcel, Inc. Is a midsize IT strategy consulting company launched in 1992. Their services include IT strategy consulting and CRM consulting and SI.
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UndisclosedUndisclosed50 - 249Milano, Italy
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Based in Milano, Italy, YouCo is an IT strategy consulting company. The team focuses on IT strategy consulting and IT managed services.
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UndisclosedUndisclosed2 - 9Florham Park, NJ
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Global IT Service LLC is an IT strategy consulting and IT managed services company. Their team is located in Florham Park, New Jersey. The firm provides IT strategy consulting and IT managed
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UndisclosedUndisclosed2 - 9Bloomingdale, NJ
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Founded in 1993, Open Access Systems Corporation DBA OASYS Corporation is a small IT strategy consulting company. Their team focuses on IT strategy consulting and IT managed services.
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UndisclosedUndisclosed2 - 9
Services provided
IT strategy consulting company Sierra Computer Group is headquartered in Reno, Nevada. Their services include IT strategy consulting and IT managed services.
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UndisclosedUndisclosed50 - 249Edison, NJ
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Located in Edison, New Jersey, WeDoServiceNow is a midsize IT strategy consulting company. The team offers IT strategy consulting and IT managed services.
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UndisclosedUndisclosed2 - 9Newark, DE
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PartnerVP is a small Newark, Delaware-based IT strategy consulting company. The team focuses on IT strategy consulting and IT managed services.
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UndisclosedUndisclosed10 - 49Rzeszów, Poland
Services provided
Mint Service Desk is a small Rzeszów, Poland-based IT strategy consulting company. The team offers IT strategy consulting and IT managed services.
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At Clutch, we believe trust is the foundation of every business relationship. Our mission is to help buyers make confident, data-backed decisions informed by real client experiences.
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We evaluate service providers using a structured methodology that combines:
- In-depth client interviews and ratings
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- Market presence
- Portfolio examples and industry recognition
This data powers tools like the Leaders Matrix, which helps you compare agencies directly. Our research team curates rankings by weighing verified reviews most heavily, so the most trusted and experienced providers rise to the top.
Using this unique combination of verified client feedback and provider-supplied insights, Clutch distills the most important details into clear, digestible summaries so you have everything you need to make confident, informed decisions quickly.
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List of the Best IT Services Providers
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$50,000+$50 - $99 / hr1,000 - 9,999Kraków, Poland
Ability to deliver
39.6/40.020/20 Reviews10/10 Clients & Experience9.6/10 Market PresenceService focus
55% IT Consulting45% Other -
$25,000+$25 - $49 / hr1,000 - 9,999Orlando, FL
Ability to deliver
40/40.020/20 Reviews10/10 Clients & Experience10/10 Market PresenceService focus
50% IT Consulting50% Other -
UndisclosedUndisclosed250 - 999Rockville, MD
Ability to deliver
37.7/40.018.4/20 Reviews9.5/10 Clients & Experience9.7/10 Market PresenceService focus
100% IT Consulting -
$5,000+$150 - $199 / hr10 - 49Los Angeles, CA
Ability to deliver
34.8/40.016/20 Reviews9.3/10 Clients & Experience9.5/10 Market PresenceService focus
100% IT Consulting -
UndisclosedUndisclosed10 - 49Santa Clarita, CA
Ability to deliver
34.3/40.017.2/20 Reviews7.5/10 Clients & Experience9.6/10 Market PresenceService focus
100% IT Consulting -
$50,000+$50 - $99 / hr1,000 - 9,999Praha 8, Czech Republic
Ability to deliver
34.2/40.015.6/20 Reviews10/10 Clients & Experience8.7/10 Market PresenceService focus
40% IT Consulting60% Other -
$5,000+$200 - $300 / hr250 - 999Glendale, CA
Ability to deliver
36.5/40.017/20 Reviews10/10 Clients & Experience9.5/10 Market PresenceService focus
100% IT Consulting -
$5,000+$150 - $199 / hr250 - 999Cranbury, NJ
Ability to deliver
39.8/40.020/20 Reviews10/10 Clients & Experience9.8/10 Market PresenceService focus
100% IT Consulting -
$50,000+$50 - $99 / hr1,000 - 9,999Łódź, Poland
Ability to deliver
33.9/40.015.2/20 Reviews9.9/10 Clients & Experience8.8/10 Market PresenceService focus
45% IT Consulting55% Other -
$5,000+$150 - $199 / hr50 - 249Brooklyn, NY
Ability to deliver
36.6/40.019.6/20 Reviews8.3/10 Clients & Experience8.7/10 Market PresenceService focus
90% IT Consulting10% Other -
$10,000+$100 - $149 / hr50 - 249Nashville, TN
Ability to deliver
33.8/40.015.6/20 Reviews8.6/10 Clients & Experience9.6/10 Market PresenceService focus
100% IT Consulting -
$5,000+$50 - $99 / hr50 - 249
Ability to deliver
34.8/40.017.2/20 Reviews10/10 Clients & Experience7.6/10 Market PresenceService focus
100% IT Consulting -
$25,000+Undisclosed1,000 - 9,999Toronto, Canada
Ability to deliver
36/40.017.4/20 Reviews10/10 Clients & Experience8.6/10 Market PresenceService focus
90% IT Consulting10% Other -
$25,000+$50 - $99 / hr1,000 - 9,999Irving, TX
Ability to deliver
33.2/40.015.8/20 Reviews9.9/10 Clients & Experience7.4/10 Market PresenceService focus
75% IT Consulting25% Other -
$5,000+$200 - $300 / hr50 - 249San Jose, CA
Ability to deliver
35.7/40.017.2/20 Reviews9/10 Clients & Experience9.5/10 Market PresenceService focus
80% IT Consulting20% Other -
$50,000+$50 - $99 / hr250 - 999Plano, TX
Ability to deliver
36.9/40.017.2/20 Reviews9.7/10 Clients & Experience10/10 Market PresenceService focus
50% IT Consulting50% Other -
$1,000+$150 - $199 / hr50 - 249Vista, CA
Ability to deliver
35.4/40.018.2/20 Reviews10/10 Clients & Experience7.3/10 Market PresenceService focus
100% IT Consulting -
$1,000+$100 - $149 / hr50 - 249Hoboken, NJ
Ability to deliver
33.9/40.015.6/20 Reviews8.5/10 Clients & Experience9.8/10 Market PresenceService focus
100% IT Consulting -
UndisclosedUndisclosed10 - 49Newport Beach, CA
Ability to deliver
32.4/40.016.2/20 Reviews9.2/10 Clients & Experience6.9/10 Market PresenceService focus
100% IT Consulting -
$10,000+Undisclosed50 - 249Oxon Hill, MD
Ability to deliver
35/40.016.6/20 Reviews9.9/10 Clients & Experience8.5/10 Market PresenceService focus
65% IT Consulting35% Other -
$10,000+$50 - $99 / hr50 - 249Sofia, Bulgaria
Ability to deliver
37.3/40.018.2/20 Reviews10/10 Clients & Experience9.2/10 Market PresenceService focus
70% IT Consulting30% Other -
$5,000+$100 - $149 / hr10 - 49Edinburgh, Scotland
Ability to deliver
35.7/40.016.8/20 Reviews10/10 Clients & Experience8.9/10 Market PresenceService focus
100% IT Consulting -
$5,000+$150 - $199 / hr50 - 249Chicago, IL
Ability to deliver
34.3/40.015.8/20 Reviews9/10 Clients & Experience9.5/10 Market PresenceService focus
100% IT Consulting -
$5,000+$150 - $199 / hr10 - 49Austin, TX
Ability to deliver
34/40.015.6/20 Reviews8.9/10 Clients & Experience9.5/10 Market PresenceService focus
100% IT Consulting -
$5,000+$100 - $149 / hr10 - 49San Antonio, TX
Ability to deliver
33.6/40.016/20 Reviews9.5/10 Clients & Experience8.1/10 Market PresenceService focus
100% IT Consulting -
$50,000+$50 - $99 / hr1,000 - 9,999Warszawa, Poland
Ability to deliver
39.3/40.020/20 Reviews10/10 Clients & Experience9.3/10 Market PresenceService focus
35% IT Consulting65% Other -
$1,000+$100 - $149 / hr250 - 999Dallas, TX
Ability to deliver
35.2/40.016/20 Reviews10/10 Clients & Experience9.2/10 Market PresenceService focus
100% IT Consulting -
$25,000+Undisclosed250 - 999Los Angeles, CA
Ability to deliver
31.3/40.015.8/20 Reviews6.7/10 Clients & Experience8.8/10 Market PresenceService focus
80% IT Consulting20% Other -
$5,000+$150 - $199 / hr10 - 49Fishers, IN
Ability to deliver
31.1/40.017.6/20 Reviews7.5/10 Clients & Experience6/10 Market PresenceService focus
100% IT Consulting -
$1,000+$150 - $199 / hr10 - 49Scottsdale, AZ
Ability to deliver
36.4/40.016.8/20 Reviews10/10 Clients & Experience9.6/10 Market PresenceService focus
100% IT Consulting
Latest IT Services Articles
See all articles
The Best Password Managers for Small Businesses in 2026
How secured are you online? Explore these top password managers to help safeguard your small business from malicious cyber attacks this 2026.
Top IT Services Agencies
An IT services company manages the technology that powers your organization. Depending on the engagement, the firm might handle day-to-day help desk tickets, secure your network, migrate workloads to the cloud, or design long-term infrastructure roadmaps. Think of them as an extension of your internal team, dedicated to keeping systems running, data protected, and users supported.
IT services providers offer these types of services:
- Managed services (24/7 monitoring, patching, user support)
- Cybersecurity (penetration testing, SOC, incident response)
- Cloud consulting (AWS, Azure, Google Cloud architecture)
- Network design and virtualization
- Data backup and disaster recovery
- IT strategy and digital transformation advisory
Some agencies also offer hardware procurement or staff augmentation for specialized projects.
Pricing depends on scope, complexity, and geography. Clutch data shows:
- Hourly rates: $75–$200 for on-shore talent; $25–$75 for offshore teams
- Managed service retainers: $1,000–$10,000+ per month, based on user count and SLA levels
- Project-based engagements (e.g., cloud migration): $10,000–$250,000+
Always request a detailed statement of work that ties milestones to costs.
Start by mapping your pain points, such as security gaps, legacy systems, scalability needs, and short-listing vendors with matching expertise. Review Clutch profiles for certifications (e.g., Microsoft Partner, SOC 2), industries served, and real-world results. Schedule discovery calls, verify cultural fit, and ask for client references who faced similar challenges. Finally, compare proposals for transparency in pricing, metrics, and SLAs.
Be cautious if a provider showcases any of these:
- Guarantees 100% uptime” without clear contingencies
- Can’t explain their security posture or compliance framework
- Offers one-size-fits-all packages with no customization
- Provides vague timelines or refuses to document responsibilities
- Has limited or unverifiable client feedback
Lack of transparency usually signals larger operational issues.
These are some of the key questions you should ask before hiring an IT services provider:
- What certifications do your engineers hold?
- How do you monitor and report on system health and security incidents?
- Can you share case studies relevant to our industry and tech stack?
- What is your average response and resolution time for critical tickets?
- How do you handle onboarding, knowledge transfer, and documentation?
- Will we retain ownership of all data, configurations, and cloud accounts?
Engaging in a detailed Q&A session helps ensure expectations are aligned before you sign the contract.