Top IT Services Companies & Outsourced IT Support
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Featured
What are Featured Providers?
$1,000+$150 - $199 / hr50 - 249Oak Brook, ILServices provided
See all 26 projectsBetterWorld Technology is a managed services provider (MSP) offering comprehensive IT solutions, including server management, cybersecurity, and remote monitoring. They are highly praised for their seamless transitions, excellent communication, and customer-centric approach. With over 95% of reviews being positive, clients commend their efficiency, transparency, and cost-effectiveness, making them a preferred choice in the industry.
$1,000+$25 - $49 / hr50 - 249Eden Prairie, MNServices provided
See all 12 projectsCorporate Technologies is a managed IT services provider offering support in IT infrastructure, cybersecurity, and technical assistance. They maintain high client satisfaction, with over 90% of reviews highlighting their responsiveness and technical expertise. Clients emphasize their patience, reliability, and ability to deliver solutions on time, with minimal disruption. Overall, they are praised for their proactive approach and strong alignment with client needs.
$50,000+$50 - $99 / hr50 - 249Zagreb, CroatiaServices provided
See all 19 projectsNotch is a software development company offering expertise in AI-driven solutions, UI/UX design, and web application development. Reviews consistently highlight their commitment to delivering projects on time and within budget, maintaining a strong communication approach, and integrating seamlessly with client teams. Approximately 100% of reviewers noted their impressive technical expertise and problem-solving capabilities, with many expressing a desire to retain their team members full-time due to their exceptional performance.
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$1,000+$25 - $49 / hr10 - 49Chennai, India
Services provided
Small data analytics company Lapis Data Analytics, is located in Chennai, India. The team focuses on BI & big data consulting & SI and Custom Software Development.
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$1,000+< $25 / hr2 - 9Colombo, Sri Lanka
Services provided
Founded in 2013, RG Web Design Lanka is a small web design company in Colombo, Sri Lanka. Their team provides Web Design and Advertising.
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Featured
What are Featured Providers?
$50,000+$50 - $99 / hr1,000 - 9,999L'viv, UkraineServices provided
See all 37 projectsSigma Software Group is a versatile software development company offering a wide range of services, including web and mobile development, engineering support, and staff augmentation. The reviews indicate a strong emphasis on efficiency, collaboration, and alignment with client values. Approximately 80% of feedback highlights their punctuality and adaptability, while 60% commend their innovative approach and team integration. Overall, clients consistently express satisfaction with Sigma Software Group’s contributions to their projects.
$10,000+$50 - $99 / hr50 - 249Bratislava, SlovakiaServices provided
See all 18 projectsRare Crew is a versatile software development company known for its custom solutions and expertise in areas such as POS systems, HR software, CRM systems, and business intelligence solutions. Based on reviews, Rare Crew consistently demonstrates strong project management, timely delivery, and understanding of client needs, with 100% positive feedback in terms of client satisfaction. Their adaptability and responsiveness are frequently highlighted, with over 90% of reviewers praising their tailored solutions and commitment to quality.
UndisclosedUndisclosed10 - 49Santa Clarita, CAServices provided
See all 3 projectsDatalink Networks Inc. is an IT services company specializing in infrastructure transformation, network security, and IT support. The company consistently delivers dependable and efficient service, with reviews highlighting their ability to quickly resolve challenges and exceed expectations. Approximately 100% of reviewers praised their problem-solving capabilities, timely communication, and high availability, with no noted areas for improvement.
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$1,000+< $25 / hr2 - 9PUNE, India
Services provided
Located in PUNE, India, Fortun8 Technologies is a social media marketing company. Established in 2020, the team offers Social Media Marketing and Search Engine Optimization.
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$5,000+$100 - $149 / hr10 - 49London, England
Services provided
Tallulah is a branding agency. Their small team of employees is headquartered in London, England and El Segundo, California. Their team focuses on Branding and Graphic Design.
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$25,000+Undisclosed10 - 49Pittsburgh, PA
Services provided
Fivestar Development is a small custom software development company founded in 1997. Their team specializes in Custom Software Development and UX/UI Design.
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UndisclosedUndisclosed10 - 49Denver, CO
Services provided
Cadre Technologies is a Denver, Colorado-based Application Management & Support company. They offer Application Management & Support and Custom Software Development and were founded in 2001.
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UndisclosedUndisclosed10 - 49Mountain View, CA
Services provided
Launched in 2015, Clodura.AI, a small Market Research company, is located in Mountain View, California and Pune, India. Their services include Market Research and Email Marketing.
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Featured
What are Featured Providers?
$50,000+< $25 / hr1,000 - 9,999Montréal, CanadaServices provided
See all 9 projectsFlairsTech is a versatile IT and customer service solutions provider, offering services such as DevOps, customer support, and graphic design. The company is commended for its flexibility, strong cultural fit, and effective communication, with 100% of reviews highlighting their professionalism and adaptability. Clients particularly appreciate their ability to improve operational efficiency and project delivery.
$50,000+$25 - $49 / hr250 - 999Sofia, BulgariaServices provided
See all 33 projectsDreamix is a versatile software development company known for its expertise in DevOps, data engineering, AI integration, and custom software solutions. It consistently receives high praise for its professional communication, timely delivery, and cultural fit with clients. Over 90% of reviews highlight Dreamix's technical proficiency and proactive approach, with clients frequently appreciating their dedication to shared goals and successful project outcomes.
$1,000+$25 - $49 / hr50 - 249Warszawa, PolandServices provided
See all 17 projectsWinged IT is a versatile IT recruitment and staff augmentation company that specializes in sourcing highly qualified tech professionals across various domains, including cybersecurity, software development, and HR consulting. With an overwhelmingly positive reception, 100% of reviewers commend their responsiveness, professionalism, and ability to meet specific client needs efficiently. Their seamless integration and exceptional talent delivery make them a reliable partner in tech recruitment.
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UndisclosedUndisclosed10 - 49Milano, Italy
Services provided
AppQuality is an Application Testing company. Founded in 2015, the team specializes in Application Testing and Conversion Optimization. The firm is headquartered in Milano, Italy.
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$1,000+$25 - $49 / hr50 - 249Sydney, Australia
Services provided
Liveware, a Business Consulting company, was founded in 2018. They focuses on Business Consulting and IT managed services.
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Featured
What are Featured Providers?
$5,000+$50 - $99 / hr10 - 49Clayton-le-Woods, EnglandServices provided
See all 21 projectsFluidOne - Chorley is an IT services company that specializes in security testing, IT infrastructure management, and hosting services. The reviews reflect a high level of satisfaction, with 100% positive feedback highlighting their rapid response, effective project management, and proactive communication. Approximately 80% of reviewers praised their ability to deliver results on time and within budget, noting their flexibility and can-do attitude in adapting to changes.
$10,000+$50 - $99 / hr1,000 - 9,999Warszawa, PolandServices provided
See all 72 projectsInnowise is a versatile technology solutions provider offering services such as custom database creation, data management, software development, and DevOps support. The company is consistently praised for its project management, timely delivery, and ability to integrate smoothly into client teams. Approximately 90% of reviewers commend Innowise's technical expertise and responsiveness, while some suggest improvements in documentation and visual detail handling. Overall, Innowise is recognized for delivering high-quality outcomes with a commitment to client satisfaction.
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$1,000+$50 - $99 / hr10 - 49Nairobi, Kenya
Services provided
In Nairobi, Kenya, Avertis Solutions Ltd is a branding agency. They focus on Branding and Digital Strategy.
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Undisclosed< $25 / hr10 - 49
Services provided
Launched in 2020, MOZ Tech is a web design agency. The agency offers Web Design and BI & big data consulting & SI.
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Undisclosed< $25 / hr10 - 49
Services provided
Trionex Private Limited is a small Lahore, Pakistan-based ERP consulting and SI company. The team focuses on ERP consulting and SI and Custom Software Development.
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$1,000+$25 - $49 / hr10 - 49
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See all 1 projectsWeb Panel Solutions was founded in 2015 with a clear vision to help businesses grow through reliable, scalable, and innovative digital solutions. What started as a small team of passionate
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$1,000+< $25 / hr50 - 249
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See all 1 projectsEfforts Solutions IT offers advanced web and mobile application development, particularly in the healthcare sector. Reviews consistently highlight the company's flexibility, dedication, and effective coordination, contributing to project success and client satisfaction. Clients appreciate their business insights and market advice, which are deemed crucial for their projects.
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$1,000+< $25 / hr50 - 249Mumbai, India
Services provided
See all 1 projectsLeapFeed - Leap Towards Success specializes in listing services for e-commerce platforms like Amazon and Sears. Reviews highlight their timely delivery, professionalism, and dedicated customer service. Clients appreciate their efficient project management and seasoned team, although coordinating across different time zones required pre-scheduled meetings.
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Undisclosed< $25 / hr10 - 49Port Harcourt, Nigeria
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Boxvibe Technologies, a small web development firm, is in Port Harcourt, Nigeria. The team offers Web Development and IT managed services.
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$1,000+Undisclosed10 - 49Liederbach am Taunus, Germany
Services provided
Docuvita GmbH & Co. KG is a small Liederbach am Taunus, Germany-based Application Management & Support company. The team specializes in Application Management & Support and ECM consulting and SI.
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$1,000+< $25 / hr10 - 49Mokena, IL
Services provided
Buscemi IT Solutions is a small IT managed services company in Mokena, Illinois. Their services include IT managed services and Search Engine Optimization.
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Undisclosed$150 - $199 / hr10 - 49Saskatoon, Canada
Services provided
Complete Technologies is an IT managed services company. Their small team of employees is in Saskatoon, Canada and Regina, Canada. Their team focuses on IT managed services.
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$5,000+$100 - $149 / hr2 - 9Broadview Heights, OH
Services provided
Based in Broadview Heights, Ohio, Silo Connectors, LLC is a CRM consulting and SI company. The team focuses on CRM consulting and SI.
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$100,000+$25 - $49 / hr10 - 49Noida, India
Services provided
Canticle india is an ERP consulting and SI company. Their small team is based in Noida, India and specializes in ERP consulting and SI. The firm was founded in 2012.
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$1,000+$25 - $49 / hr50 - 249Warszawa, Poland
Services provided
Established in 2016, GS Services is an IT staff augmentation company. The team focuses on IT staff augmentation and IT managed services.
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$250,000+Undisclosed2 - 9Markham, Canada
Services provided
CM Inc. Is a small custom software development company launched in 1987. Their team offers Custom Software Development and IT managed services.
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$10,000+Undisclosed10 - 49Casablanca, Morocco
Services provided
WATTSC is a Business Consulting company. They are in Casablanca, Morocco and have small team of experts. Their services include Business Consulting and ERP consulting and SI.
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$5,000+$25 - $49 / hr2 - 9Budapest, Hungary
Services provided
Szarvas Számítástechnika Kft. Is an IT managed services company. Their team is based in Budapest, Hungary. The firm focuses on IT managed services.
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Undisclosed$100 - $149 / hr50 - 249San Jose, CA
Services provided
Tech.us, Inc, an artificial intelligence development company, is located in San Jose, California. Their services include Artificial Intelligence and Custom Software Development.
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$1,000+Undisclosed2 - 9
Services provided
SiWõ is a software development company. They were established in 2018, and their services include Custom Software Development and Artificial Intelligence.
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Undisclosed$50 - $99 / hr2 - 9
Services provided
See all 1 projectsDentiSystems is a cybersecurity innovator specializing in deception technology and proactive threat intelligence. Unlike traditional passive security, our flagship platform, DentiGrid, uses
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$1,000+$50 - $99 / hr2 - 9
Services provided
See all 2 projectsHedexo offers web design, development, and business card design services. The overall feedback indicates exceptional communication, timely delivery, and high-quality project management, with clients highlighting Hedexo's ability to surpass expectations and deliver significant value for cost. Multiple reviewers noted the professional interaction and successful completion of web development projects.
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$1,000+$50 - $99 / hr2 - 9
Services provided
Elucomputing is a software development firm. Their team is based in Nigeria and offers Custom Software Development and Web Development.
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$10,000+$50 - $99 / hr50 - 249Jakarta Selatan, Indonesia
Services provided
E-commerce development company Suitmedia is based in Jakarta Selatan, Indonesia. Established in 2009, the team provides E-Commerce Development and IT strategy consulting.
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$25,000+< $25 / hr2 - 9Skopje, North Macedonia
Services provided
Snippet7 is a custom software development company established in 2015. The company focuses on Custom Software Development and Blockchain.
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$1,000+< $25 / hr2 - 9Gurugram, India
Services provided
Vadvice Consulting Services LLP is a Corporate Training & Coaching company. They were launched in 2021, and their services include Corporate Training & Coaching and Business Consulting.
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$1,000+< $25 / hr2 - 9Surat, India
Services provided
Web design company WRT Infotech was founded in 2020. The team offers Web Design and cloud consulting & SI and is located in Surat, India.
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$1,000+$25 - $49 / hr2 - 9
Services provided
Small IT strategy consulting company PowerGrit Advisors Corporation, is based in Mabalacat, Philippines. The team offers IT strategy consulting and Business Consulting.
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$1,000+$50 - $99 / hr2 - 9
Services provided
Almora Tech is a SEO agency. The company is located in Coimbatore, India. Their services include Search Engine Optimization and Cybersecurity.
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$1,000+$25 - $49 / hr2 - 9
Services provided
Cloud consulting & SI company Softgen provides cloud consulting & SI and Custom Software Development. They were launched in 2024.
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$1,000+< $25 / hr2 - 9
Services provided
Shreem Software Solutions is a software development firm. The team offers Custom Software Development and Web Development, and the firm is based in Khargone, India.
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UndisclosedUndisclosed2 - 9Jodhpur, India
Services provided
See all 2 projectsThe Growth Thrive offers a range of digital services including social media marketing, website design, graphics, SEO, and social media optimization. Overall, clients are impressed by their professionalism, timely delivery, and dedication, noting that they deliver effective solutions that generate measurable results. The Growth Thrive is particularly praised for their quick response times and unique, creative ideas.
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$1,000+$25 - $49 / hr10 - 49Crawley, England
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Union Designers is a website development company launched in 2014. The team provides Web Development and Web Design and is in Crawley, England.
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Undisclosed< $25 / hr2 - 9Alexandria, Egypt
Services provided
6codeways is a web development company. Their small team is in Alexandria, Egypt and offers Web Development and Custom Software Development. The company was founded in 2022.
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$5,000+$150 - $199 / hr2 - 9
Services provided
InHouse, a software development company, is based in Santa Monica, California. They specialize in Custom Software Development and Web Development and were founded in 2021.
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$1,000+$25 - $49 / hr2 - 9Prague, Czech Republic
Services provided
Established in 2016, Simetrio Agency is a branding agency. The agency specializes in Branding and Marketing Strategy.
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$5,000+$200 - $300 / hrFreelancerŁódź, Poland
Services provided
Based in Łódź, Poland, Gamification Consulting is a small Business Consulting company. Their services include Business Consulting and IT strategy consulting.
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$25,000+$25 - $49 / hr1,000 - 9,999Ahmedabad, India
Services provided
See all 1 projectsSilver Touch Technologies offers product development services and has received positive feedback for their timely delivery and dedication. Clients have highlighted their proficiency in meeting deadlines and effective project management, which has contributed to successful product launches.
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UndisclosedUndisclosed10 - 49London, England
Services provided
See all 1 projectsGYANA provides online education focusing on courses like Google Ads and web designing. Reviews highlight their structured project management, clear communication, and cost-effective, comprehensive courses. Overall, clients appreciate the improved user engagement and mobile responsiveness of their projects, though there is a desire for an expanded curriculum, particularly in AI.
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$1,000+$25 - $49 / hr10 - 49
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See all 1 projectsWorkerMan provides outsourcing and staffing services, notably assisting with the development of audiobooks using text-to-speech AI technology. Feedback highlights their efficient and effective onboarding process, adaptability, and responsiveness to client needs. Clients appreciate their value for cost and commitment to continuous improvement, although some noted challenges with understanding candidate backgrounds.
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UndisclosedUndisclosed250 - 999Herndon, VA
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Idexcel is a web development company. The company is located in Herndon, Virginia. Their team specializes in Web Development and Application Testing.
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$5,000+$100 - $149 / hr50 - 249
Services provided
HMB is an ECM consulting and SI company. The team specializes in ECM consulting and SI, and the agency is located in Westerville, Ohio and Westerville, Ohio.
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Undisclosed$100 - $149 / hr50 - 249Bengaluru, India
Services provided
Embitel Technologies is an e-commerce development firm established in 2005. The firm offers E-Commerce Development and IoT development.
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Get My MatchesWhy Trust Clutch
At Clutch, we believe trust is the foundation of every business relationship. Our mission is to help buyers make confident, data-backed decisions informed by real client experiences.
Every review on Clutch undergoes a rigorous, human-led verification process to make sure it’s valid. Our team of specialists confirms the identity of each reviewer, ensures the project is legitimate, and only publishes reviews that meet our strict criteria.
Verification doesn’t stop at the point of publication. Our Trust & Safety team routinely audits older reviews against our guidelines. When reviews fall short of our standards, we remove them.
We evaluate service providers using a structured methodology that combines:
- In-depth client interviews and ratings
- Comprehensive project details
- Market presence
- Portfolio examples and industry recognition
This data powers tools like the Leaders Matrix, which helps you compare agencies directly. Our research team curates rankings by weighing verified reviews most heavily, so the most trusted and experienced providers rise to the top.
Using this unique combination of verified client feedback and provider-supplied insights, Clutch distills the most important details into clear, digestible summaries so you have everything you need to make confident, informed decisions quickly.
We take fraud seriously. Providers who violate our guidelines may face lower rankings, restricted visibility, or removal from the platform altogether.
Clutch’s commitment to transparency is ongoing. We’re constantly refining our systems to protect the integrity of reviews and support you in finding the right agency.
List of the Best IT Services Providers
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$50,000+$50 - $99 / hr1,000 - 9,999Kraków, Poland
Ability to deliver
39.6/40.020/20 Reviews10/10 Clients & Experience9.6/10 Market PresenceService focus
55% IT Consulting45% Other -
$25,000+$25 - $49 / hr1,000 - 9,999Orlando, FL
Ability to deliver
40/40.020/20 Reviews10/10 Clients & Experience10/10 Market PresenceService focus
50% IT Consulting50% Other -
UndisclosedUndisclosed250 - 999Rockville, MD
Ability to deliver
37.7/40.018.4/20 Reviews9.5/10 Clients & Experience9.7/10 Market PresenceService focus
100% IT Consulting -
$5,000+$150 - $199 / hr10 - 49Los Angeles, CA
Ability to deliver
34.8/40.016/20 Reviews9.3/10 Clients & Experience9.5/10 Market PresenceService focus
100% IT Consulting -
$50,000+$50 - $99 / hr1,000 - 9,999Praha 8, Czech Republic
Ability to deliver
34.2/40.015.6/20 Reviews10/10 Clients & Experience8.7/10 Market PresenceService focus
40% IT Consulting60% Other -
$5,000+$200 - $300 / hr250 - 999Glendale, CA
Ability to deliver
36.5/40.017/20 Reviews10/10 Clients & Experience9.5/10 Market PresenceService focus
100% IT Consulting -
$5,000+$150 - $199 / hr250 - 999Cranbury, NJ
Ability to deliver
39.8/40.020/20 Reviews10/10 Clients & Experience9.8/10 Market PresenceService focus
100% IT Consulting -
$50,000+$50 - $99 / hr1,000 - 9,999Łódź, Poland
Ability to deliver
33.9/40.015.2/20 Reviews9.9/10 Clients & Experience8.8/10 Market PresenceService focus
45% IT Consulting55% Other -
$5,000+$150 - $199 / hr50 - 249Brooklyn, NY
Ability to deliver
36.6/40.019.6/20 Reviews8.3/10 Clients & Experience8.7/10 Market PresenceService focus
90% IT Consulting10% Other -
$10,000+$100 - $149 / hr50 - 249Nashville, TN
Ability to deliver
33.8/40.015.6/20 Reviews8.6/10 Clients & Experience9.6/10 Market PresenceService focus
100% IT Consulting -
$5,000+$50 - $99 / hr50 - 249
Ability to deliver
34.8/40.017.2/20 Reviews10/10 Clients & Experience7.6/10 Market PresenceService focus
100% IT Consulting -
$25,000+Undisclosed1,000 - 9,999Toronto, Canada
Ability to deliver
36/40.017.4/20 Reviews10/10 Clients & Experience8.6/10 Market PresenceService focus
90% IT Consulting10% Other -
$25,000+$50 - $99 / hr1,000 - 9,999Irving, TX
Ability to deliver
33.2/40.015.8/20 Reviews9.9/10 Clients & Experience7.4/10 Market PresenceService focus
75% IT Consulting25% Other -
$5,000+$200 - $300 / hr50 - 249San Jose, CA
Ability to deliver
35.7/40.017.2/20 Reviews9/10 Clients & Experience9.5/10 Market PresenceService focus
80% IT Consulting20% Other -
$50,000+$50 - $99 / hr250 - 999Plano, TX
Ability to deliver
36.9/40.017.2/20 Reviews9.7/10 Clients & Experience10/10 Market PresenceService focus
50% IT Consulting50% Other -
$1,000+$150 - $199 / hr50 - 249Vista, CA
Ability to deliver
35.4/40.018.2/20 Reviews10/10 Clients & Experience7.3/10 Market PresenceService focus
100% IT Consulting -
$1,000+$100 - $149 / hr50 - 249Hoboken, NJ
Ability to deliver
33.9/40.015.6/20 Reviews8.5/10 Clients & Experience9.8/10 Market PresenceService focus
100% IT Consulting -
UndisclosedUndisclosed10 - 49Newport Beach, CA
Ability to deliver
32.4/40.016.2/20 Reviews9.2/10 Clients & Experience6.9/10 Market PresenceService focus
100% IT Consulting -
$10,000+Undisclosed50 - 249Oxon Hill, MD
Ability to deliver
35/40.016.6/20 Reviews9.9/10 Clients & Experience8.5/10 Market PresenceService focus
65% IT Consulting35% Other -
UndisclosedUndisclosed10 - 49Santa Clarita, CA
Ability to deliver
32.3/40.017.2/20 Reviews7.5/10 Clients & Experience7.6/10 Market PresenceService focus
100% IT Consulting -
$10,000+$50 - $99 / hr50 - 249Sofia, Bulgaria
Ability to deliver
37.3/40.018.2/20 Reviews10/10 Clients & Experience9.2/10 Market PresenceService focus
70% IT Consulting30% Other -
$5,000+$100 - $149 / hr10 - 49Edinburgh, Scotland
Ability to deliver
35.7/40.016.8/20 Reviews10/10 Clients & Experience8.9/10 Market PresenceService focus
100% IT Consulting -
$5,000+$150 - $199 / hr50 - 249Chicago, IL
Ability to deliver
34.3/40.015.8/20 Reviews9/10 Clients & Experience9.5/10 Market PresenceService focus
100% IT Consulting -
$5,000+$150 - $199 / hr10 - 49Austin, TX
Ability to deliver
34/40.015.6/20 Reviews8.9/10 Clients & Experience9.5/10 Market PresenceService focus
100% IT Consulting -
$5,000+$100 - $149 / hr10 - 49San Antonio, TX
Ability to deliver
33.6/40.016/20 Reviews9.5/10 Clients & Experience8.1/10 Market PresenceService focus
100% IT Consulting -
$50,000+$50 - $99 / hr1,000 - 9,999Warszawa, Poland
Ability to deliver
39.3/40.020/20 Reviews10/10 Clients & Experience9.3/10 Market PresenceService focus
35% IT Consulting65% Other -
$1,000+$100 - $149 / hr250 - 999Dallas, TX
Ability to deliver
35.2/40.016/20 Reviews10/10 Clients & Experience9.2/10 Market PresenceService focus
100% IT Consulting -
$25,000+Undisclosed250 - 999Los Angeles, CA
Ability to deliver
31.3/40.015.8/20 Reviews6.7/10 Clients & Experience8.8/10 Market PresenceService focus
80% IT Consulting20% Other -
$5,000+$150 - $199 / hr10 - 49Fishers, IN
Ability to deliver
31.1/40.017.6/20 Reviews7.5/10 Clients & Experience6/10 Market PresenceService focus
100% IT Consulting -
$1,000+$150 - $199 / hr10 - 49Scottsdale, AZ
Ability to deliver
36.4/40.016.8/20 Reviews10/10 Clients & Experience9.6/10 Market PresenceService focus
100% IT Consulting
Latest IT Services Articles
See all articles
The Best Password Managers for Small Businesses in 2026
How secured are you online? Explore these top password managers to help safeguard your small business from malicious cyber attacks this 2026.
Top IT Services Agencies
An IT services company manages the technology that powers your organization. Depending on the engagement, the firm might handle day-to-day help desk tickets, secure your network, migrate workloads to the cloud, or design long-term infrastructure roadmaps. Think of them as an extension of your internal team, dedicated to keeping systems running, data protected, and users supported.
IT services providers offer these types of services:
- Managed services (24/7 monitoring, patching, user support)
- Cybersecurity (penetration testing, SOC, incident response)
- Cloud consulting (AWS, Azure, Google Cloud architecture)
- Network design and virtualization
- Data backup and disaster recovery
- IT strategy and digital transformation advisory
Some agencies also offer hardware procurement or staff augmentation for specialized projects.
Pricing depends on scope, complexity, and geography. Clutch data shows:
- Hourly rates: $75–$200 for on-shore talent; $25–$75 for offshore teams
- Managed service retainers: $1,000–$10,000+ per month, based on user count and SLA levels
- Project-based engagements (e.g., cloud migration): $10,000–$250,000+
Always request a detailed statement of work that ties milestones to costs.
Start by mapping your pain points, such as security gaps, legacy systems, scalability needs, and short-listing vendors with matching expertise. Review Clutch profiles for certifications (e.g., Microsoft Partner, SOC 2), industries served, and real-world results. Schedule discovery calls, verify cultural fit, and ask for client references who faced similar challenges. Finally, compare proposals for transparency in pricing, metrics, and SLAs.
Be cautious if a provider showcases any of these:
- Guarantees 100% uptime” without clear contingencies
- Can’t explain their security posture or compliance framework
- Offers one-size-fits-all packages with no customization
- Provides vague timelines or refuses to document responsibilities
- Has limited or unverifiable client feedback
Lack of transparency usually signals larger operational issues.
These are some of the key questions you should ask before hiring an IT services provider:
- What certifications do your engineers hold?
- How do you monitor and report on system health and security incidents?
- Can you share case studies relevant to our industry and tech stack?
- What is your average response and resolution time for critical tickets?
- How do you handle onboarding, knowledge transfer, and documentation?
- Will we retain ownership of all data, configurations, and cloud accounts?
Engaging in a detailed Q&A session helps ensure expectations are aligned before you sign the contract.