Top IT Services Companies & Outsourced IT Support
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List of the Best IT Services Providers
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What are Featured Providers?
$1,000+$150 - $199 / hr50 - 249Oak Brook, ILServices provided
50% IT Managed Services30% Cybersecurity15% IT Strategy Consulting +1 service5% Compliance ConsultingSee all 26 projectsBetterWorld Technology is a managed services provider (MSP) offering comprehensive IT solutions, including server management, cybersecurity, and remote monitoring. They are highly praised for their seamless transitions, excellent communication, and customer-centric approach. With over 95% of reviews being positive, clients commend their efficiency, transparency, and cost-effectiveness, making them a preferred choice in the industry.
Reviews mention Honest
Clients have consistently praised BetterWorld Technology for their honesty and transparency. One client noted that they deliver on their promises, stating, 'They are responsive, responsible, thorough, and transparent.' The emphasis on clear communication and integrity has contributed to a positive overall sentiment, with clients feeling confident in their services and noting no areas for improvement.-
IT Managed Services for Cybersecurity Consulting Company
5.0 Jul 18, 2024BetterWorld Technology is the best MSP I've come across. They are responsive, responsible, thorough, and transparent. Always fully transparent and upfront. Honesty. Transparency. They deliver on what they say they will do.
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Industry Experience
BetterWorld Technology has received positive feedback across various industries, including Nonprofit, Education, Healthcare, Retail, and Consulting. Clients appreciate their responsiveness, communication, and seamless transitions in Managed IT services. Nonprofit organizations highlight effective cybersecurity and support for remote operations. Educational institutions value their cost-effective solutions and project management expertise. Retail clients commend the smooth migration processes. Overall, BetterWorld Technology demonstrates strong capabilities in IT management and support tailored to diverse industry needs.
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Design Consulting Retail Nonprofit Consumer products & services Non-profit Consumer Products Education Healthcare Financial services Software Food & Beverages Construction Business services Other IndustryWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients consistently highlight BetterWorld Technology's competitive pricing and strong value for money. Feedback indicates that their services fit within budget constraints while delivering high-quality outcomes. For instance, one client noted that BetterWorld provided 'good value for cost' and another emphasized their 'cost-effective solutions' that improved operational efficiency. Overall, the sentiment across reviews reflects satisfaction with both affordability and the level of service provided.Was this helpful?
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Chicago, Illinois (4) Washington, District of Columbia (4) Massillon, Ohio (1) Milwaukee, Wisconsin (1) Plano, Texas (1) Marietta, Georgia (1) Lisle, Illinois (1) Palatine, Illinois (1) Winter Park, Florida (1) Frederick, Maryland (1) Los Altos, California (1) Los Angeles, California (1) Millbrae, California (1) Denver, Colorado (1) Pueblo, Colorado (1) Portland, Oregon (1) Tysons, Virginia (1)Was this helpful?
$1,000+$25 - $49 / hr50 - 249Eden Prairie, MNServices provided
80% IT Managed Services10% Cloud Consulting & SI10% CybersecuritySee all 11 projectsCorporate Technologies is a managed IT services provider that offers comprehensive IT support, infrastructure management, and cybersecurity solutions. Clients consistently praise their responsiveness, professionalism, and ability to meet project deadlines, with approximately 90% of reviews highlighting their effective communication and timely problem resolution. They are recognized for their knowledgeable staff and customized solutions, making them a valuable partner in enhancing operational efficiency.
Reviews mention Team players
Clients consistently highlight Corporate Technologies as exemplary team players, emphasizing their commitment to partnership and collaboration. One client praised their hands-on approach, stating they 'never hesitate to come onsite and work hands-on with our team.' Their proactive communication and dedication to community initiatives, such as volunteering for major events, further reflect their alignment with client missions. Overall, feedback indicates a strong sentiment of reliability and responsiveness, making them a trusted extension of clients' teams.-
IT Managed Services for Medical Foundation
4.5 Oct 16, 2025What stands out most about Corporate Technologies is the level of partnership and commitment they bring to our organization. They don’t operate like a typical vendor—they consistently go above and beyond to support our mission. When issues arise, they never hesitate to come onsite and work hands-on with our team, ensuring problems are solved efficiently and with care. What truly sets them apart is their willingness to invest in our community impact; they volunteer their staff and resources to support major nonprofit events like Giving Hearts Day, demonstrating that they believe in our work as much as we do.
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6 of 11 reviews are 5 stars$10,000 – $49,000 avg. project costRead 11 Recent ReviewsReviewed 11 times in the past 6 months
Recent reviews for Corporate Technologies reflect a strong overall sentiment of satisfaction among clients. Many highlight their responsiveness and technical expertise, with one client noting, 'They respond quickly with techs we are familiar with and complete projects on time.' Another stated, 'Corporate Technologies ensures system uptime and responsiveness during peak operational periods.' Overall, clients appreciate their proactive support and willingness to assist, with minimal areas for improvement identified.Was this helpful?
Industry Experience
Corporate Technologies demonstrates strong expertise across various industries, including Telecommunications, Manufacturing, Non-Profit, Legal, Home Services, Construction, Design, and Transportation. Clients consistently commend their responsive service, effective IT management, and focus on security. Overall sentiment is highly positive, with notable strengths in timely communication, technical know-how, and a commitment to aligning with client values, making them a suitable partner for organizations seeking reliable IT support.
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Transportation Other Industry Construction Home Services Legal Non-profit Telecommunications ManufacturingWas this helpful?
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$50,000+$50 - $99 / hr50 - 249Zagreb, CroatiaServices provided
35% Custom Software Development20% AI Development15% Enterprise App Modernization +3 services10% AI Agents10% AI Consulting10% IT Staff AugmentationSee all 19 projectsNotch is a software development company offering expertise in AI-driven solutions, UI/UX design, and web application development. Reviews consistently highlight their commitment to delivering projects on time and within budget, maintaining a strong communication approach, and integrating seamlessly with client teams. Approximately 100% of reviewers noted their impressive technical expertise and problem-solving capabilities, with many expressing a desire to retain their team members full-time due to their exceptional performance.
2 of 2 reviews are 5 stars$200,000 – $999,999 avg. project costRead 2 Recent ReviewsReviewed 2 times in the past 6 months
Recent reviews for Notch highlight exceptional client satisfaction, particularly regarding their expertise in AI/ML and software engineering. Clients from Iskon Internet and 1Worldsync praised Notch for their responsive support and ability to meet project timelines despite challenges. Both emphasized the impressive dedication of the Notch team, with one client expressing a desire to hire team members full-time. Overall, feedback reflects strong performance and alignment with client needs, with no reported areas for improvement.Was this helpful?
Industry Experience
The provider has demonstrated expertise across multiple industries including Information Technology, Telecommunications, and Automotive. Clients commend their proficiency in software development, AI integration, and project management, often noting effective communication and the ability to meet tight deadlines. Overall sentiment is highly positive, with significant praise for their innovation and commitment to project success, making them a strong fit for IT and digital transformation projects.
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Automotive Agriculture Software Sports IT Services Construction Education Manufacturing Information technology TelecommunicationsWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients consistently praised Notch for providing excellent value for money, highlighting their competitive pricing and high-quality service. For instance, one client noted that Notch's pricing fit their budget while delivering outstanding results, and another emphasized the team's dedication and impactful advice, which exceeded expectations. Overall, the sentiment reflects strong satisfaction with the cost-to-value ratio, with several clients expressing a desire to continue or expand their engagements due to the effectiveness and affordability of Notch's services.Was this helpful?
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$1,000+< $25 / hr10 - 49Jaipur, India
Services provided
20% AI Development20% Cloud Consulting & SI20% Cybersecurity +3 services20% IT Strategy Consulting10% Custom Software Development10% Web DesignLaunched in 2022, Sukrut Associates is an IT strategy consulting company. The team specializes in IT strategy consulting and cloud consulting & SI.
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UndisclosedUndisclosed10 - 49
Services provided
20% Cloud Consulting & SI20% Cybersecurity20% IT Strategy Consulting +2 services20% Mobile App Development20% Web DevelopmentBeincareer is an IT strategy consulting company. The Visakhapatnam, India-based agency was founded in 2024. Their team focuses on IT strategy consulting and cloud consulting & SI.
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Featured
What are Featured Providers?
$50,000+$50 - $99 / hr1,000 - 9,999L'viv, UkraineServices provided
25% Custom Software Development21% Mobile App Development21% Web Development +3 services11% AI Consulting11% BI & Big Data Consulting & SI11% Enterprise App ModernizationSee all 37 projectsSigma Software Group is a versatile software development company offering a wide range of services, including web and mobile development, engineering support, and staff augmentation. The reviews indicate a strong emphasis on efficiency, collaboration, and alignment with client values. Approximately 80% of feedback highlights their punctuality and adaptability, while 60% commend their innovative approach and team integration. Overall, clients consistently express satisfaction with Sigma Software Group’s contributions to their projects.
0 of 1 reviews is 5 stars$50,000 – $199,999 avg. project costRead 1 Recent ReviewReviewed 1 time in the past 6 months
Recent reviews of Sigma Software Group highlight a positive overall sentiment, with clients praising their efficiency, creativity, and collaborative spirit. One CMO noted significant improvements in website engagement, traffic, and lead quality following a redesign. Timely delivery and responsive communication were also commended. However, some clients suggested a need for more proactive guidance on best practices, indicating a desire for a more consultative approach in addition to execution.Was this helpful?
Industry Experience
Sigma Software Group has demonstrated significant expertise across various industries, including Advertising & Marketing, Aviation, Food & Beverage, Financial Services, Education, and more. Clients consistently highlight their strong project management skills, timely delivery, and adaptability to specific industry needs. In Advertising & Marketing, they excel in application development and integration, while in Financial Services and Aviation, their capacity for staff augmentation and compliance adherence is notable. Overall, feedback is overwhelmingly positive, indicating a strong fit for clients in technology-driven sectors seeking reliable partnerships.
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Other Industry Food & Beverage Information technology Financial services Education Logistics & Supply Chain Construction Arts, entertainment & music Software Sports IT Services Manufacturing Automotive Retail Real estate Design Healthcare Gambling Advertising & marketingWas this helpful?
More responsive than most other service providers
Get in TouchSigma Software Group is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.Was this helpful?
$10,000+$50 - $99 / hr50 - 249Bratislava, SlovakiaServices provided
70% Custom Software Development20% BI & Big Data Consulting & SI10% Mobile App DevelopmentSee all 18 projectsRare Crew is a versatile software development company known for its custom solutions and expertise in areas such as POS systems, HR software, CRM systems, and business intelligence solutions. Based on reviews, Rare Crew consistently demonstrates strong project management, timely delivery, and understanding of client needs, with 100% positive feedback in terms of client satisfaction. Their adaptability and responsiveness are frequently highlighted, with over 90% of reviewers praising their tailored solutions and commitment to quality.
Reviews mention Personable
Clients consistently highlight the personable nature of Rare Crew's team, emphasizing their friendliness and professionalism. One client noted, "the people we interact with are equally excellent and a delight to work with!" Additionally, their passion and enthusiasm were praised, with a remark that great people contribute to effective technology. Overall, the sentiment reflects a strong appreciation for the team's approachable demeanor, enhancing the overall client experience.-
Web Dev for Civic Nonprofit
5.0 Jan 15, 2021They didn't hesitate and immediately agreed to cooperate with us even though it was a cost for them. Our work continued and they were also part of some other nonprofit activities. The CEO of Rare Crew helped us a lot and also personally helped a few families in need. I don’t have anything negative to say about Rare Crew. They’re very professional but also displayed their human side, which is natural for them.
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Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients consistently highlight Rare Crew's competitive pricing and strong value for money. One client noted that their 'pricing fit our budget' and emphasized their 'good value for cost.' Another mentioned that Rare Crew delivered projects 'on time and on budget,' reinforcing their reliability. Overall, the sentiment across reviews indicates satisfaction with the cost-effectiveness of Rare Crew's services, with clients appreciating the quality delivered in relation to the investment made.Was this helpful?
More responsive than most other service providers
Get in TouchRare Crew is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.Was this helpful?
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UndisclosedUndisclosed10 - 49Santa Clarita, CAServices provided
20% Cloud Consulting & SI20% Cybersecurity20% IT Managed Services +2 services20% IT Strategy Consulting20% Unified Communications Consulting & SISee all 3 projectsDatalink Networks Inc. is an IT services company specializing in infrastructure transformation, network security, and IT support. The company consistently delivers dependable and efficient service, with reviews highlighting their ability to quickly resolve challenges and exceed expectations. Approximately 100% of reviewers praised their problem-solving capabilities, timely communication, and high availability, with no noted areas for improvement.
Reviews mention Great project management
Datalink Networks Inc. received high praise for their exceptional project management capabilities. Clients highlighted their consistent delivery, clear timelines, and effective communication, which ensured smooth project execution. One client noted their proactive approach and attention to detail, stating, "Datalink Networks Inc. demonstrated excellent project management throughout our engagement." Overall, the sentiment is overwhelmingly positive, with clients appreciating their reliability and commitment to delivering outstanding service.-
Managed IT Services for Seafood Company
5.0 Aug 20, 2025Datalink Networks Inc. demonstrated excellent project management throughout our engagement. Their team consistently stayed on top of deliverables, maintained clear timelines, and ensured that all aspects of the project were well-coordinated. Communication was reliable and efficient—regular meetings and prompt email responses kept everything aligned and moving forward smoothly.
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1 of 1 reviews is 5 starsLess than $10,000 avg. project costRead 1 Recent ReviewReviewed 1 time in the past 6 months
In the past six months, client feedback for Datalink Networks Inc. has been overwhelmingly positive. One client highlighted their exceptional problem-solving abilities, noting that the team effectively resolved interface issues and provided timely support, making them feel prioritized. The implementation of Barracuda email services was executed efficiently, exceeding expectations. Clients praised the company's proactive approach and quick communication, with no reported areas for improvement, indicating a strong alignment with client needs and expectations.Was this helpful?
Industry Experience
Datalink Networks Inc. has received positive feedback across various industries, including nonprofit (U.S. Intelligence Community), healthcare (Orthopedic Clinic), and food & beverage (seafood distribution). Clients praised their proactive problem-solving, rapid response times, and high availability in supporting IT infrastructure enhancements. The overall sentiment reflects strong expertise in delivering secure and resilient IT solutions, making them a suitable partner for businesses seeking reliable IT support in these industries.
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Nonprofit Food & BeverageWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients generally perceive Datalink Networks Inc. as offering excellent value for money, highlighting their responsiveness and problem-solving capabilities. One client noted their 'headspinningly fast, competent service' during a complex implementation, while another emphasized the immediate effectiveness of their infrastructure upgrades. Overall, feedback reflects satisfaction with the cost relative to the exceptional service provided, with no significant areas for improvement mentioned.Was this helpful?
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$5,000+$25 - $49 / hr10 - 49
Services provided
10% BI & Big Data Consulting & SI10% CRM Consulting and SI10% Cloud Consulting & SI +7 services10% Custom Software Development10% ERP Consulting and SI10% IT Managed Services10% IT Staff Augmentation10% IT Strategy Consulting10% Mobile App Development10% Web DevelopmentFounded in 2010, ByteZora IT Consulting & Technologies, a small IT strategy consulting company, is in Ernakulam, India. Their services include IT strategy consulting and BI & big data consulting &
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$10,000+$25 - $49 / hr10 - 49
Services provided
20% Blockchain20% Cloud Consulting & SI20% Cybersecurity +2 services20% IT Strategy Consulting20% Web DevelopmentIT strategy consulting company OSTOLEX is in Kyiv, Ukraine. They focus on IT strategy consulting and cloud consulting & SI and were founded in 2023.
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$5,000+$50 - $99 / hr10 - 49Newport News, VA
Services provided
40% Custom Software Development20% Cloud Consulting & SI20% Cybersecurity +1 service20% IT Strategy ConsultingEdgeCode Solutions is a Newport News, Virginia-based custom software development company. Founded in 2023, the team specializes in Custom Software Development and IT strategy consulting.
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$1,000+< $25 / hr10 - 49
Services provided
10% BI & Big Data Consulting & SI10% CRM Consulting and SI10% Cloud Consulting & SI +7 services10% Cybersecurity10% IT Managed Services10% IT Strategy Consulting10% Mobile App Development10% Search Engine Optimization10% Social Media Marketing10% Web DevelopmentBudaniya Technologies LLP is a Jaipur, India-based social media marketing firm. Their services include Social Media Marketing and Search Engine Optimization.
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$5,000+$25 - $49 / hr10 - 49Lahore, Pakistan
Services provided
20% Cloud Consulting & SI20% Cybersecurity20% IT Strategy Consulting +2 services20% Mobile App Development20% Web DevelopmentUpverse Co. Is an IT strategy consulting company. Established in 2023, the agency is in Lahore, Pakistan. Their team focuses on IT strategy consulting and cloud consulting & SI.
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Featured
What are Featured Providers?
$50,000+< $25 / hr1,000 - 9,999Montréal, CanadaServices provided
20% IT Managed Services15% Application Management & Support15% Call Center Services +4 services15% Custom Software Development15% Customer Service Outsourcing10% Enterprise App Modernization10% Finance & Accounting Outsourcing (FAO)See all 9 projectsFlairsTech is a versatile IT and customer service solutions provider, offering services such as DevOps, customer support, and graphic design. The company is commended for its flexibility, strong cultural fit, and effective communication, with 100% of reviews highlighting their professionalism and adaptability. Clients particularly appreciate their ability to improve operational efficiency and project delivery.
Reviews mention Transparent
Clients have expressed a strong sentiment of transparency in their interactions with FlairsTech. One client highlighted that project manager Ezz effectively managed customer expectations, ensuring that all details remained transparent among stakeholders. This level of transparency facilitated communication and alignment across teams. Overall, clients appreciate the clarity and openness in project management, which enhances collaboration and trust in the working relationship.-
Staff Augmentation for Software Company
3.5 May 24, 2023Ezz is amazing as a project manager. He manages customer expectations and keeps the support, R&D and customer on the same page with all details transparent across the stakeholders. Flairstech provides quality support and Project management resources.
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0 of 1 reviews is 5 stars$50,000 – $199,999 avg. project costRead 1 Recent ReviewReviewed 1 time in the past 6 months
In recent reviews, clients have expressed high satisfaction with FlairsTech's expertise in DevOps and cloud technologies, particularly highlighting their effective communication and project management. One client noted their impressive ability to collaborate across global teams, while another emphasized timely delivery and comprehensive support in infrastructure migrations. Overall sentiment reflects strong confidence in FlairsTech's capabilities, with no significant areas for improvement identified.Was this helpful?
Industry Experience
FlairsTech has demonstrated expertise across various sectors, including Consumer Products & Services, Hospitality & Leisure, Media, and Financial Services. Clients praise their ability to enhance customer support, improve operational efficiency, and deliver quality resources. Overall sentiment is positive, highlighting strengths in communication, adaptability, and project management. Particularly, the company excels in supporting customer service and technical operations, making them a suitable partner for organizations seeking improvements in these areas.
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Consumer products & services Hospitality & leisure Media Software Financial services ConstructionWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients consistently note FlairsTech's competitive pricing and strong value for money, with comments highlighting that their pricing fits budgets and offers good value. One client mentioned, "Pricing fit our budget and good value for cost," while another stated, "Their pricing model was unique and fit well with how we needed to budget for customer support." Overall, the sentiment is positive, with clients appreciating the cost-effectiveness without compromising quality.Was this helpful?
$50,000+$25 - $49 / hr250 - 999Sofia, BulgariaServices provided
25% Custom Software Development20% IT Staff Augmentation15% Web Development +4 services10% AI Development10% IT Managed Services10% IT Strategy Consulting10% Mobile App DevelopmentSee all 33 projectsDreamix is a versatile software development company known for its expertise in DevOps, data engineering, AI integration, and custom software solutions. It consistently receives high praise for its professional communication, timely delivery, and cultural fit with clients. Over 90% of reviews highlight Dreamix's technical proficiency and proactive approach, with clients frequently appreciating their dedication to shared goals and successful project outcomes.
5 of 5 reviews are 5 stars$50,000 – $199,999 avg. project costRead 5 Recent ReviewsReviewed 5 times in the past 6 months
Recent reviews for Dreamix reflect a consistently positive sentiment, highlighting their expertise and effective communication. Clients praised Dreamix for delivering high-quality work that met project goals, such as enhancing productivity and developing innovative solutions. Notably, one client commended their seamless integration into teams and proactive support. Overall, clients appreciated the company's value for cost and cultural fit, with no significant areas for improvement identified.Was this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients consistently emphasize Dreamix's excellent value for cost, with feedback highlighting their ability to deliver high-quality work within budget. For instance, one client noted the 'good value for cost' and praised the team's understanding of project needs. Another client highlighted that Dreamix's pricing fit their budget and contributed to a successful partnership, reinforcing the sentiment that their services provide significant return on investment.Was this helpful?
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$1,000+$25 - $49 / hr50 - 249Warszawa, PolandServices provided
40% IT Staff Augmentation40% Recruiting10% Cybersecurity +1 service10% HR ConsultingSee all 17 projectsWinged IT is a versatile IT recruitment and staff augmentation company that specializes in sourcing highly qualified tech professionals across various domains, including cybersecurity, software development, and HR consulting. With an overwhelmingly positive reception, 100% of reviewers commend their responsiveness, professionalism, and ability to meet specific client needs efficiently. Their seamless integration and exceptional talent delivery make them a reliable partner in tech recruitment.
1 of 1 reviews is 5 starsUnknown avg. project costRead 1 Recent ReviewReviewed 1 time in the past 6 months
In the last six months, client feedback for Winged IT has been overwhelmingly positive. The Analytics Director of a financial services firm noted their exceptional responsiveness, professionalism, and the delivery of over 250 highly qualified candidates, which significantly contributed to building their Polish Tech Hub. Clients appreciated Winged IT's alignment with their values, timely candidate delivery, and adaptability to feedback, establishing them as a reliable partner in recruitment without identifying areas for improvement.Was this helpful?
Industry Experience
Winged IT has demonstrated expertise across various industries, including IT Services, Information Technology, Advertising & Marketing, and Financial Services. Clients praised their responsiveness, professionalism, and ability to deliver high-quality candidates tailored to specific project needs. Overall, the sentiment is highly positive, particularly regarding their strength in cybersecurity and staff augmentation. Potential clients in these sectors can expect reliable partnership, swift delivery, and a solid understanding of technical requirements.
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Information technology Advertising & marketing Software IT Services Financial servicesWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients consistently praised Winged IT for delivering good value for cost, with many highlighting that their pricing fit within budget constraints. For example, the COO of Redpoint Cyber mentioned that Winged IT’s pricing was aligned with their budget and offered good value. Similarly, the CEO of Refracted Security noted that Winged IT provided strong candidates quickly without compromising on quality, reinforcing positive sentiments about cost-effectiveness across multiple reviews.Was this helpful?
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$1,000+< $25 / hr10 - 49Chakpachuria, India
Services provided
20% Cloud Consulting & SI20% Cybersecurity20% IT Strategy Consulting +2 services20% Mobile App Development20% Web DevelopmentSAR Venture & Softwares, an IT strategy consulting company, specialize in IT strategy consulting and cloud consulting & SI. They were launched in 2020.
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$1,000+< $25 / hr10 - 49Ghaziabad, India
Services provided
20% Cloud Consulting & SI20% Custom Software Development20% Cybersecurity +2 services20% IT Strategy Consulting20% Mobile App DevelopmentEstablished in 2023, Founder Code Technology is an IT strategy consulting company. Located in Ghaziabad, India, the team offers IT strategy consulting and cloud consulting & SI.
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Featured
What are Featured Providers?
$5,000+$50 - $99 / hr10 - 49Clayton-le-Woods, EnglandServices provided
80% IT Managed Services10% Cybersecurity10% IT Strategy ConsultingSee all 21 projectsFluidOne - Chorley is an IT services company that specializes in security testing, IT infrastructure management, and hosting services. The reviews reflect a high level of satisfaction, with 100% positive feedback highlighting their rapid response, effective project management, and proactive communication. Approximately 80% of reviewers praised their ability to deliver results on time and within budget, noting their flexibility and can-do attitude in adapting to changes.
Reviews mention Unique expertise
Clients express a strong sentiment regarding Orca's unique expertise, highlighting their technical knowledge and problem-solving capabilities. One client noted, 'Orca’s expertise and knowledge from the very start of the project have been great,' while another emphasized their proactive maintenance and active monitoring, leading to increased uptime. Overall, clients appreciate Orca's responsiveness and technical proficiency, although there is a desire for deeper knowledge in specific areas like Microsoft Teams Rooms.-
Managed IT Services for AV Systems Integration Company
5.0 Aug 12, 2022Orca’s expertise and knowledge from the very start of the project have been great. Mark and Alex (Director) are technical experts that can answer any questions or solve any problems we have.
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Industry Experience
FluidOne - Chorley demonstrates strong expertise in the Financial Services and Manufacturing industries. Feedback highlights their rapid response capabilities and ability to restore IT infrastructure effectively, ensuring business continuity. Clients in Financial Services commend their transparency and strategic IT planning, while those in Manufacturing appreciate their proactive management and communication. Overall, they are well-suited for businesses needing reliable IT support in both sectors, with a focus on enhancement and system reliability.
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Manufacturing Financial services IT Services Engineering Real estate Legal ConstructionWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients generally perceive FluidOne - Chorley and Orca as providing good value for money. One client noted, 'the costs were reasonable' given the rapid response and effective solutions delivered. Another remarked on Orca's ability to stay within budget while maintaining high service quality. The overall sentiment indicates satisfaction with the pricing structure, with multiple clients affirming the companies' transparency and responsiveness, further enhancing their perceived value.Was this helpful?
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$10,000+Undisclosed2 - 9
Services provided
50% IT Strategy Consulting25% Cybersecurity25% IT Managed ServicesEstablished in 2014, 202 Partners is a small IT strategy consulting company. Their team specializes in IT strategy consulting and IT managed services.
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$1,000+$50 - $99 / hr2 - 9Burnsville, MN
Services provided
45% Cloud Consulting & SI30% IT Managed Services15% IT Strategy Consulting +1 service10% Other IT Consulting and SICloud Clarity is a cloud consulting & SI company. The company is based in Burnsville, Minnesota. Their services include cloud consulting & SI and IT managed services.
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UndisclosedUndisclosed2 - 9
Services provided
40% Cybersecurity25% Cloud Consulting & SI25% IT Managed Services +1 service10% Web DevelopmentBased in Meyrin, Switzerland, HyperSecureIT Sàrl is a small Cybersecurity company. Their services include Cybersecurity and cloud consulting & SI.
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UndisclosedUndisclosed2 - 9Harrison, NY
Services provided
45% IT Managed Services30% Cybersecurity15% IT Strategy Consulting +2 services5% Cloud Consulting & SI5% Unified Communications Consulting & SIHudson InfoSys, LLC is an IT managed services company. The Tarrytown, New York-based team provides IT managed services and IT strategy consulting.
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$50,000+$150 - $199 / hr2 - 9Dunblane, Scotland
Services provided
35% Cloud Consulting & SI20% AI Consulting20% IT Managed Services +2 services15% IT Strategy Consulting10% Unified Communications Consulting & SICloud Sherpa is a cloud consulting & SI company. Based in Dunblane, Scotland, the agency was launched in 2021. Their team offers cloud consulting & SI and IT managed services.
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$10,000+$300+ / hr2 - 9Montréal, Canada
Services provided
60% Cybersecurity15% Cloud Consulting & SI15% IT Managed Services +1 service10% IT Strategy ConsultingIn Montréal, Canada, Data Next Step is a Cybersecurity company. Launched in 2018, the team provides Cybersecurity and cloud consulting & SI.
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UndisclosedUndisclosed2 - 9
Services provided
50% Cloud Consulting & SI25% Cybersecurity25% IT Managed ServicesAcklo is a cloud consulting & SI company. They are headquartered in London, England. Their team offers cloud consulting & SI and Cybersecurity.
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$1,000+$150 - $199 / hr2 - 9
Services provided
30% Cybersecurity30% IT Managed Services15% IT Strategy Consulting +4 services10% AI Consulting5% ERP Consulting and SI5% IT Staff Augmentation5% Other IT Consulting and SITech-Tastic is an IT managed services company. They are based in West Allis, Wisconsin. Their team provides IT managed services and Cybersecurity.
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$1,000+$100 - $149 / hr2 - 9
Services provided
45% IT Managed Services30% Cybersecurity15% Cloud Consulting & SI +1 service10% IT Strategy ConsultingAce Tech Systems LLC, a small IT managed services company, is located in Miami, Florida. Their services include IT managed services and Cybersecurity.
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$10,000+$50 - $99 / hr50 - 249Carbondale, IL
Services provided
50% Blockchain10% AI Development10% BI & Big Data Consulting & SI +3 services10% IT Managed Services10% Mobile App Development10% Web DevelopmentSee all 1 projectsOptimusFox provides innovative blockchain solutions, including Dapp development on the Solana Blockchain. Their projects often involve integrating blockchain technology with platforms like Telegram. Reviews highlight their professional communication, technical skills, and ability to deliver projects on time, underscoring their strong alignment with client values and budget considerations.
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$10,000+< $25 / hr10 - 49Bhopal, India
Services provided
30% IT Strategy Consulting10% AI Development10% BI & Big Data Consulting & SI +6 services10% Blockchain10% Cloud Consulting & SI10% IT Managed Services10% IT Staff Augmentation5% Custom Software Development5% Web DevelopmentSee all 1 projectsCheckmate Global Technologies specializes in cloud development services, offering high-quality engineering expertise. Overall, the feedback highlights their hardworking nature and the impressive quality of their engineers. However, there is room for improvement in timely project updates and testing processes.
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$10,000+$100 - $149 / hr10 - 49Amman, Jordan
Services provided
20% BI & Big Data Consulting & SI20% Custom Software Development20% Cybersecurity +3 services20% IT Managed Services10% Business Consulting10% IT Strategy ConsultingUnited Business Applications, a custom software development company, is in Amman, Jordan. Their services include Custom Software Development and BI & big data consulting & SI.
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$1,000+$50 - $99 / hr10 - 49Istanbul, Türkiye
Services provided
40% Cloud Consulting & SI20% Custom Software Development20% Cybersecurity +2 services10% IT Managed Services10% Web DevelopmentSufle is a cloud consulting & SI company. The Istanbul, Türkiye-based company was founded in 2018. Their team focuses on cloud consulting & SI and Custom Software Development.
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UndisclosedUndisclosed10 - 49Belcamp, MD
Services provided
50% IT Managed Services20% Cybersecurity20% Other IT Consulting and SI +1 service10% IT Strategy ConsultingEstablished in 2003, Decisive Data Systems is an IT managed services company. The agency offers IT managed services and Cybersecurity.
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$10,000+$300+ / hr10 - 49Sydney, Australia
Services provided
20% Cloud Consulting & SI20% ECM Consulting and SI20% ERP Consulting and SI +3 services20% IT Staff Augmentation10% BI & Big Data Consulting & SI10% Low/No Code DevelopmentDFSM Consulting is a big data company. They are based in Sydney, Australia and have small team of experts. Their services include BI & big data consulting & SI and cloud consulting & SI.
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UndisclosedUndisclosed10 - 49
Services provided
40% IT Managed Services20% Cybersecurity20% Other IT Consulting and SI +2 services10% Digital Strategy10% IT Strategy ConsultingIT managed services company Qcom Ltd was established in 2000. The team focuses on IT managed services and Cybersecurity.
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UndisclosedUndisclosed10 - 49
Services provided
50% IT Managed Services20% Cybersecurity20% Other IT Consulting and SI +1 service10% Cloud Consulting & SIFounded in 2010, Kearns Technology Inc is an IT managed services company. The small team provides IT managed services and Cybersecurity.
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UndisclosedUndisclosed10 - 49
Services provided
35% Cloud Consulting & SI25% BI & Big Data Consulting & SI10% AI Consulting +3 services10% AI Development10% Generative AI10% Low/No Code DevelopmentBI Solusi is a data analytics company launched in 2018. The team specializes in BI & big data consulting & SI and cloud consulting & SI.
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$5,000+$50 - $99 / hr10 - 49
Services provided
45% Blockchain30% Web Design15% Cybersecurity +1 service10% Web DevelopmentNava Labs is a Blockchain company. Founded in 2022, their team specializes in Blockchain and Web Design.
Read more -
$1,000+< $25 / hr50 - 249
Services provided
20% API Development20% CRM Consulting and SI20% Cloud Consulting & SI +2 services20% ERP Consulting and SI20% IT Managed ServicesSee all 2 projectsKawach Technology: Empowering Businesses with Innovative Software Solutions Kawach Technology is a dynamic software development company dedicated to delivering cutting-edge solutions that drive
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$1,000+$150 - $199 / hrFreelancer
Services provided
20% CRM Consulting and SI20% Cloud Consulting & SI20% Cybersecurity +2 services20% IT Managed Services20% IT Strategy ConsultingSee all 1 projectsThe Deady Group connects public sector, healthcare, education, and finance teams with vetted SaaS, AI, and cybersecurity vendors. We simplify tech evaluation and ensure secure, compliant digital
Read more -
UndisclosedUndisclosed2 - 9Toronto, Canada
Services provided
35% Cybersecurity35% IT Managed Services30% IT Strategy ConsultingSee all 1 projectsPexo IT Solution Ltd. provides IT support, cybersecurity, and SEO services, delivering personalized and cost-effective solutions tailored to client needs. Feedback highlights their timeliness, prompt communication, and alignment with company values, resulting in successful user account setups and cybersecurity enhancements. Clients appreciate their value for cost and responsiveness.
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$1,000+$25 - $49 / hr1,000 - 9,999London, England
Services provided
35% Cybersecurity35% IT Strategy Consulting30% IT Managed ServicesSee all 1 projectsBeryl Technologies Ltd provides IT services, including cabling and decommissioning tasks in data centers across Europe and APAC. The reviews highlight the company's efficient project management, timely responses, and budget-friendly pricing. Clients express high satisfaction with their collaborative efforts, indicating that Beryl Technologies Ltd is a reliable partner for dispatch and other IT-related tasks.
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$10,000+$150 - $199 / hr50 - 249Norcross, GA
Services provided
30% Cloud Consulting & SI30% IT Managed Services25% IT Strategy Consulting +1 service15% CybersecurityCorus360, a midsize cloud consulting & SI company, is in Norcross, Georgia and Greenwood Village, Colorado. The team provides cloud consulting & SI and IT managed services.
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UndisclosedUndisclosed10 - 49
Services provided
40% IT Strategy Consulting30% Cybersecurity30% IT Managed ServicesPCTEK is an IT strategy consulting company. Their team is headquartered in Montevideo, Uruguay and provides IT strategy consulting and IT managed services.
Read more -
$10,000+$100 - $149 / hr2 - 9Schaumburg, IL
Services provided
30% Cloud Consulting & SI30% IT Strategy Consulting20% BI & Big Data Consulting & SI +1 service20% Business ConsultingMSTRATEGY & COMPANY LLC is a cloud consulting & SI company. The Schaumburg, Illinois-based team offers cloud consulting & SI and IT strategy consulting.
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$10,000+$300+ / hr10 - 49Gerrards Cross, England
Services provided
25% BI & Big Data Consulting & SI25% Cloud Consulting & SI25% IT Strategy Consulting +1 service25% IoT DevelopmentEdgeMethods is a big data analytics company located in Gerrards Cross, England. They focus on BI & big data consulting & SI and cloud consulting & SI and were established in 2016.
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$1,000+$25 - $49 / hr10 - 49Lviv, Ukraine
Services provided
35% Cybersecurity35% IT Managed Services30% Cloud Consulting & SICybersecurity company Technoji is in Lviv, Ukraine. The team focuses on Cybersecurity and IT managed services.
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UndisclosedUndisclosed10 - 49Woburn, MA
Services provided
30% BI & Big Data Consulting & SI30% Cloud Consulting & SI30% IT Strategy Consulting +1 service10% AI DevelopmentHeadquartered in Woburn, Massachusetts, Curate Insights is a small IT strategy consulting company. The team offers IT strategy consulting and BI & big data consulting & SI.
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UndisclosedUndisclosed10 - 49Bengaluru, India
Services provided
40% BI & Big Data Consulting & SI30% Cloud Consulting & SI30% IT Strategy ConsultingInstaData.works is a big data analytics company. The small Bengaluru, India-based team provides BI & big data consulting & SI and IT strategy consulting. The firm was established in 2017.
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UndisclosedUndisclosed2 - 9Cork, Ireland
Services provided
34% Cybersecurity33% IT Managed Services33% IT Strategy ConsultingCybersecurity company Secure Target was launched in 2020. The team specializes in Cybersecurity and IT strategy consulting and is based in Cork, Ireland.
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$1,000+$25 - $49 / hr50 - 249دبي, United Arab Emirates
Services provided
10% AI Development10% BI & Big Data Consulting & SI10% CRM Consulting and SI +8 services10% Cloud Consulting & SI10% Custom Software Development10% ERP Consulting and SI10% IT Staff Augmentation10% Mobile App Development10% Web Development5% IT Strategy Consulting5% Other IT Consulting and SIAxey FZCO is a big data analytics company located in دبي, United Arab Emirates. They offer BI & big data consulting & SI and cloud consulting & SI and were established in 2018.
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$1,000+$150 - $199 / hrFreelancerNew Port Richey, FL
Services provided
40% Cybersecurity40% IT Strategy Consulting20% Cloud Consulting & SIForSynse is an IT strategy consulting company launched in 2019. The small team offers IT strategy consulting and Cybersecurity.
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$100,000+$300+ / hr1,000 - 9,999New York, NY
Services provided
80% IT Strategy Consulting5% BI & Big Data Consulting & SI5% Cybersecurity +2 services5% Unified Communications Consulting & SI5% Web DevelopmentLinkserve Corporation is a large IT strategy consulting company. Founded in 1954, the team provides IT strategy consulting and BI & big data consulting & SI.
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$1,000+$50 - $99 / hr2 - 9
Services provided
50% Cybersecurity30% Cloud Consulting & SI20% IT Managed ServicesCyberOps Prime is a Cybersecurity company. The Bucharest, Romania-based company focuses on Cybersecurity and cloud consulting & SI.
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$5,000+< $25 / hr10 - 49Ho Chi Minh City, Vietnam
Services provided
25% CRM Consulting and SI25% Cloud Consulting & SI25% IT Staff Augmentation +1 service25% IT Strategy ConsultingFlying Whales is an IT strategy consulting company established in 2020. Their services include IT strategy consulting and cloud consulting & SI.
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Undisclosed< $25 / hr10 - 49
Services provided
40% Cybersecurity30% Cloud Consulting & SI30% IT Managed ServicesCloud Armor IT Consultancy is a Cybersecurity company. The team provides Cybersecurity and cloud consulting & SI, and the company is based in Hyderabad, India and New York, New York.
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Undisclosed$25 - $49 / hr50 - 249
Services provided
20% CRM Consulting and SI20% ERP Consulting and SI20% IT Managed Services +2 services20% IT Staff Augmentation20% IT Strategy ConsultingVService IT Solutions, an IT strategy consulting company, was established in 2011. The midsize team offers IT strategy consulting and CRM consulting and SI.
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Undisclosed$100 - $149 / hr2 - 9West Chicago, IL
Services provided
35% Cybersecurity35% IT Managed Services30% Cloud Consulting & SICyology.IO LLC is a Cybersecurity company. They offer Cybersecurity and IT managed services and were founded in 2019. The agency is based in West Chicago, Illinois.
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$1,000+$25 - $49 / hr2 - 9Earley, England
Services provided
35% Cloud Consulting & SI35% IT Strategy Consulting30% IT Managed ServicesEstablished in 2020, NowCloud is a small IT strategy consulting company headquartered in Earley, England. Their team focuses on IT strategy consulting and cloud consulting & SI.
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UndisclosedUndisclosed2 - 9Lewiston, ME
Services provided
35% Cybersecurity35% IT Managed Services30% IT Strategy ConsultingLaunched in 2021, Dirigo Technology is a small Cybersecurity company. Their services include Cybersecurity and IT managed services.
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This data powers tools like the Leaders Matrix, which helps you compare agencies directly. Our research team curates rankings by weighing verified reviews most heavily, so the most trusted and experienced providers rise to the top.
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A Clutch Leaders Matrix provides a broad view of the top-performing companies in a particular service or location. Each company featured in a Leaders Matrix is evaluated based on Focus and Ability to Deliver. The size of each circle indicates that company’s size.
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Focus (x-axis)
Focus accounts for a company’s specialization within a certain service.
Ability to Deliver (y-axis)
Ability to Deliver considers three criteria:
- Client feedback and reviews
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List of the Best IT Services Providers
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$50,000+$50 - $99 / hr1,000 - 9,999Kraków, Poland
Ability to deliver
39.6/40.020/20 Reviews10/10 Clients & Experience9.6/10 Market PresenceService focus
55% IT Consulting45% Other -
$25,000+$25 - $49 / hr1,000 - 9,999Orlando, FL
Ability to deliver
40/40.020/20 Reviews10/10 Clients & Experience10/10 Market PresenceService focus
50% IT Consulting50% Other -
UndisclosedUndisclosed250 - 999Rockville, MD
Ability to deliver
37.9/40.018.6/20 Reviews9.5/10 Clients & Experience9.7/10 Market PresenceService focus
100% IT Consulting -
$5,000+$150 - $199 / hr10 - 49Los Angeles, CA
Ability to deliver
34.8/40.016/20 Reviews9.3/10 Clients & Experience9.5/10 Market PresenceService focus
100% IT Consulting -
$50,000+$50 - $99 / hr1,000 - 9,999Praha 8, Czech Republic
Ability to deliver
34.2/40.015.6/20 Reviews10/10 Clients & Experience8.7/10 Market PresenceService focus
40% IT Consulting60% Other -
$5,000+$200 - $300 / hr250 - 999Glendale, CA
Ability to deliver
36.7/40.017.2/20 Reviews10/10 Clients & Experience9.5/10 Market PresenceService focus
100% IT Consulting -
$5,000+$150 - $199 / hr250 - 999Cranbury, NJ
Ability to deliver
39.8/40.020/20 Reviews10/10 Clients & Experience9.8/10 Market PresenceService focus
100% IT Consulting -
$50,000+$50 - $99 / hr1,000 - 9,999Łódź, Poland
Ability to deliver
33.9/40.015.2/20 Reviews9.9/10 Clients & Experience8.8/10 Market PresenceService focus
45% IT Consulting55% Other -
$5,000+$150 - $199 / hr50 - 249Brooklyn, NY
Ability to deliver
36.6/40.019.6/20 Reviews8.3/10 Clients & Experience8.7/10 Market PresenceService focus
90% IT Consulting10% Other -
$10,000+$100 - $149 / hr50 - 249Nashville, TN
Ability to deliver
33.8/40.015.6/20 Reviews8.6/10 Clients & Experience9.6/10 Market PresenceService focus
100% IT Consulting -
$5,000+$50 - $99 / hr50 - 249Astana, Kazakhstan
Ability to deliver
34.8/40.017.2/20 Reviews10/10 Clients & Experience7.6/10 Market PresenceService focus
100% IT Consulting -
$25,000+Undisclosed1,000 - 9,999Toronto, Canada
Ability to deliver
36/40.017.4/20 Reviews10/10 Clients & Experience8.6/10 Market PresenceService focus
85% IT Consulting15% Other -
$25,000+$50 - $99 / hr1,000 - 9,999Irving, TX
Ability to deliver
33.2/40.015.8/20 Reviews9.9/10 Clients & Experience7.4/10 Market PresenceService focus
75% IT Consulting25% Other -
$5,000+$200 - $300 / hr50 - 249San Jose, CA
Ability to deliver
35.7/40.017.2/20 Reviews9/10 Clients & Experience9.5/10 Market PresenceService focus
80% IT Consulting20% Other -
$50,000+$50 - $99 / hr250 - 999Plano, TX
Ability to deliver
36.9/40.017.2/20 Reviews9.7/10 Clients & Experience10/10 Market PresenceService focus
50% IT Consulting50% Other -
$1,000+$150 - $199 / hr50 - 249Vista, CA
Ability to deliver
35.4/40.018.2/20 Reviews10/10 Clients & Experience7.3/10 Market PresenceService focus
100% IT Consulting -
$1,000+$100 - $149 / hr50 - 249Hoboken, NJ
Ability to deliver
33.9/40.015.6/20 Reviews8.5/10 Clients & Experience9.8/10 Market PresenceService focus
100% IT Consulting -
UndisclosedUndisclosed10 - 49Newport Beach, CA
Ability to deliver
32.4/40.016.2/20 Reviews9.2/10 Clients & Experience6.9/10 Market PresenceService focus
100% IT Consulting -
$10,000+Undisclosed50 - 249Oxon Hill, MD
Ability to deliver
35/40.016.6/20 Reviews9.9/10 Clients & Experience8.5/10 Market PresenceService focus
65% IT Consulting35% Other -
UndisclosedUndisclosed10 - 49Santa Clarita, CA
Ability to deliver
32.3/40.017.2/20 Reviews7.5/10 Clients & Experience7.6/10 Market PresenceService focus
100% IT Consulting -
$10,000+$50 - $99 / hr50 - 249Sofia, Bulgaria
Ability to deliver
37.3/40.018.2/20 Reviews10/10 Clients & Experience9.2/10 Market PresenceService focus
70% IT Consulting30% Other -
$5,000+$100 - $149 / hr10 - 49Edinburgh, Scotland
Ability to deliver
35.7/40.016.8/20 Reviews10/10 Clients & Experience8.9/10 Market PresenceService focus
100% IT Consulting -
$5,000+$150 - $199 / hr50 - 249Chicago, IL
Ability to deliver
34.3/40.015.8/20 Reviews9/10 Clients & Experience9.5/10 Market PresenceService focus
100% IT Consulting -
$5,000+$150 - $199 / hr10 - 49Austin, TX
Ability to deliver
34/40.015.6/20 Reviews8.9/10 Clients & Experience9.5/10 Market PresenceService focus
100% IT Consulting -
$5,000+$100 - $149 / hr10 - 49San Antonio, TX
Ability to deliver
33.6/40.016/20 Reviews9.5/10 Clients & Experience8.1/10 Market PresenceService focus
100% IT Consulting -
$50,000+$50 - $99 / hr1,000 - 9,999Warszawa, Poland
Ability to deliver
39.3/40.020/20 Reviews10/10 Clients & Experience9.3/10 Market PresenceService focus
35% IT Consulting65% Other -
$25,000+Undisclosed250 - 999Los Angeles, CA
Ability to deliver
31.3/40.015.8/20 Reviews6.7/10 Clients & Experience8.8/10 Market PresenceService focus
80% IT Consulting20% Other -
$1,000+$100 - $149 / hr250 - 999Dallas, TX
Ability to deliver
35.1/40.016/20 Reviews10/10 Clients & Experience9.1/10 Market PresenceService focus
100% IT Consulting -
$5,000+$150 - $199 / hr10 - 49Fishers, IN
Ability to deliver
31.1/40.017.6/20 Reviews7.5/10 Clients & Experience6/10 Market PresenceService focus
100% IT Consulting -
$1,000+$150 - $199 / hr10 - 49Scottsdale, AZ
Ability to deliver
36.4/40.016.8/20 Reviews10/10 Clients & Experience9.6/10 Market PresenceService focus
100% IT Consulting
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Top IT Services Agencies
An IT services company manages the technology that powers your organization. Depending on the engagement, the firm might handle day-to-day help desk tickets, secure your network, migrate workloads to the cloud, or design long-term infrastructure roadmaps. Think of them as an extension of your internal team, dedicated to keeping systems running, data protected, and users supported.
IT services providers offer these types of services:
- Managed services (24/7 monitoring, patching, user support)
- Cybersecurity (penetration testing, SOC, incident response)
- Cloud consulting (AWS, Azure, Google Cloud architecture)
- Network design and virtualization
- Data backup and disaster recovery
- IT strategy and digital transformation advisory
Some agencies also offer hardware procurement or staff augmentation for specialized projects.
Pricing depends on scope, complexity, and geography. Clutch data shows:
- Hourly rates: $75–$200 for on-shore talent; $25–$75 for offshore teams
- Managed service retainers: $1,000–$10,000+ per month, based on user count and SLA levels
- Project-based engagements (e.g., cloud migration): $10,000–$250,000+
Always request a detailed statement of work that ties milestones to costs.
Start by mapping your pain points, such as security gaps, legacy systems, scalability needs, and short-listing vendors with matching expertise. Review Clutch profiles for certifications (e.g., Microsoft Partner, SOC 2), industries served, and real-world results. Schedule discovery calls, verify cultural fit, and ask for client references who faced similar challenges. Finally, compare proposals for transparency in pricing, metrics, and SLAs.
Be cautious if a provider showcases any of these:
- Guarantees 100% uptime” without clear contingencies
- Can’t explain their security posture or compliance framework
- Offers one-size-fits-all packages with no customization
- Provides vague timelines or refuses to document responsibilities
- Has limited or unverifiable client feedback
Lack of transparency usually signals larger operational issues.
These are some of the key questions you should ask before hiring an IT services provider:
- What certifications do your engineers hold?
- How do you monitor and report on system health and security incidents?
- Can you share case studies relevant to our industry and tech stack?
- What is your average response and resolution time for critical tickets?
- How do you handle onboarding, knowledge transfer, and documentation?
- Will we retain ownership of all data, configurations, and cloud accounts?
Engaging in a detailed Q&A session helps ensure expectations are aligned before you sign the contract.
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