Top IT Managed Service Providers in Washington DC
Washington, DC isn’t just the nation’s capital—it’s a fast-growing tech corridor anchored by federal agencies, cybersecurity innovators, and a thriving startup scene in neighborhoods like NoMa and Navy Yard. For organizations that rely on uninterrupted networks and stringent compliance, partnering with a trusted managed service provider (MSP) is mission-critical.
Clutch helps you cut through the noise by featuring only MSPs with verified client reviews, detailed service portfolios, and transparent pricing. Use our filters to sort by hourly rate, industry focus, or company size and quickly find the right fit for your IT environment.
For a broader view, explore the global Top IT Managed Service Providers, or compare nearby talent in Baltimore and Arlington.
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Featured
What are Featured Providers?
$5,000+$100 - $149 / hr10 - 49Serves Washington, DCServices provided
See all 25 projectsBCA IT, Inc. is a Managed IT Services provider specializing in comprehensive IT management and support services, including cybersecurity, IT infrastructure maintenance, and cloud solutions. The company consistently receives high praise from clients, with approximately 100% of reviews highlighting their professionalism, responsiveness, and seamless integration into client operations. Clients frequently commend their ability to deliver timely solutions and demonstrate a proactive approach, resulting in enhanced IT functionality and security.
$50,000+$50 - $99 / hr50 - 249Serves Washington, DCServices provided
See all 39 projectsZazz is a versatile mobile and web development company known for delivering innovative solutions across various industries, including insurance, education, and recruitment. The company receives overwhelmingly positive feedback, with a notable emphasis on their technical expertise, project management skills, and ability to meet client needs—leading to significant outcomes such as user engagement increases of up to 60% and user satisfaction rates as high as 92%.
$1,000+$25 - $49 / hr50 - 249Serves Washington, DCServices provided
See all 11 projectsCorporate Technologies is a Managed IT Services provider offering comprehensive IT support, management, and cybersecurity solutions. Overall, 100% of reviewers praise their proactive and responsive service, highlighting their swift resolution of issues, often within the same business day. Their dedication to client needs and efficient project management are also frequently mentioned, making them a reliable partner for outsourced IT management.
$1,000+$100 - $149 / hr250 - 999Serves Washington, DCServices provided
See all 72 projectsTPx Communications is a Managed IT Services provider offering comprehensive Information Technology Services, including IT Support Services, network security, and outsourced IT management. With approximately 90% of reviews praising their responsiveness and value for cost, TPx Communications is lauded for their customer service, project management, and expertise in providing seamless IT and communication solutions.
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UndisclosedUndisclosed10 - 49Sterling, VA
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TestPros, Inc. Is a Sterling, Virginia-based IT managed services and Business Consulting company. Their services include IT managed services and Business Consulting.
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UndisclosedUndisclosed10 - 49Reston, VA
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Solve Ltd. Is an IT managed services company. The team focuses on IT managed services and cloud consulting & SI, and the firm is located in Reston, Virginia.
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Featured
What are Featured Providers?
$1,000+$150 - $199 / hr50 - 249Serves Washington, DCServices provided
See all 26 projectsBetterWorld Technology is a managed IT services provider offering comprehensive IT management and support services, including cybersecurity, telecommunication, and helpdesk solutions. With 100% positive reviews, clients frequently commend their responsive communication, effective project management, and ability to seamlessly execute IT transitions. Approximately 50% of reviewers highlight their impressive transparency and strategic planning abilities, establishing BetterWorld Technology as a reliable partner for managed IT services and support.
$5,000+$100 - $149 / hr250 - 999Serves Washington, DCServices provided
See all 3 projectsNet at Work LLC is a Managed IT Services provider with a strong emphasis on IT Management and Support Services. Feedback across their reviews is predominantly positive, with clients praising their technical expertise and project management capabilities. Approximately 100% of reviewers highlight their proactive communication and comprehensive IT solutions, making Net at Work LLC a reliable partner in Managed Information Technology.
$5,000+$150 - $199 / hr250 - 999Washington, DCServices provided
See all 92 projectsIntegris is a Managed IT Services provider offering comprehensive IT management, support services, and cybersecurity for various industries. The company consistently receives positive feedback, with approximately 90% of reviews highlighting their reliability, quick response, and effective communication. Clients appreciate their ability to manage complex IT systems and ensure security, although some suggest improvements in response times for support tickets.
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$5,000+$100 - $149 / hr50 - 249Herndon, VA
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NextPoint Group LLC is a Herndon, Virginia-based IT managed services company. They focus on IT managed services and were launched in 2004.
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UndisclosedUndisclosed50 - 249Alexandria, VA
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Launched in 2011, Goldbelt Glacier Health Services, LLC is a midsize IT managed services company. Their services include IT managed services and Business Consulting.
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UndisclosedUndisclosedFreelancerWashington, DC
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Founded in 2025, ITBridg is an IT strategy consulting and IT managed services company. The team provides IT strategy consulting and IT managed services.
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$5,000+$150 - $199 / hr10 - 49Manassas, VA
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IT managed services company First Column IT was founded in 2002. The small team specializes in IT managed services and Cybersecurity.
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UndisclosedUndisclosed250 - 999Chantilly, VA
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BuzzClan is an IT strategy consulting company established in 2013. The agency offers IT strategy consulting and BI & big data consulting & SI.
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Featured
What are Featured Providers?
$10,000+$50 - $99 / hr50 - 249Serves Washington, DCServices provided
See all 14 projectsITGix is a Managed IT Services provider specializing in IT Management and Outsourced IT Support, particularly in areas such as infrastructure design, AWS cloud operations, and DevOps architecture. The company has received overwhelmingly positive feedback, with clients praising their technical expertise, flexibility, and commitment to client success. Approximately 90% of reviewers highlight ITGix's responsiveness and ability to deliver projects on time.
UndisclosedUndisclosed50 - 249Serves Washington, DCServices provided
See all 6 projectsFive Nines is an IT Managed Services Provider specializing in Managed IT Services, IT Support, and Outsourced IT Management. Across their reviews, clients consistently praise their effective IT management, proactive support, and dedication to aligning with company culture and values. Approximately 80% of reviewers highlight Five Nines' ability to deliver timely solutions and maintain strong communication, while a similar percentage appreciate their expertise in cybersecurity and network management.
UndisclosedUndisclosed10 - 49Serves Washington, DCServices provided
See all 3 projectsDatalink Networks Inc. is a Managed IT Services provider known for its expertise in Outsourced IT Support and IT Management. Across reviews, 100% of clients commend their rapid response and problem-solving abilities, highlighting their exceptional project management and high availability. Their proactive approach and commitment to client satisfaction are consistently praised, with no areas for improvement noted.
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$1,000+$50 - $99 / hr50 - 249Woodbridge, VA
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NOVA Computer Solutions is an IT strategy consulting company. The Woodbridge, Virginia-based company specializes in IT strategy consulting and cloud consulting & SI.
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UndisclosedUndisclosed2 - 9Silver Spring, MD
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Founded in 2017, Analytic Acquisitions LLC is a small Silver Spring, Maryland-based business intelligence company. Their team offers BI & big data consulting & SI and Cybersecurity.
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Featured
What are Featured Providers?
$10,000+Undisclosed250 - 999Serves Washington, DCServices provided
IBM i and Microsoft Systems, Reimagined for Tomorrow. Innovators in AI-powered IT modernization, Fresche manages and maximizes the value of IBM i and Microsoft business-critical systems. Our
Read moreUndisclosed$200 - $300 / hr50 - 249Serves Washington, DCServices provided
See all 4 projectsIntegritek Holdings is a Managed IT Services provider specializing in IT Support Services and IT Management. Their reviews reflect a strong commitment to customer service, with consistent praise for their responsiveness and professionalism. Approximately 100% of reviewers commend their expertise in managing IT projects within budget and on time, and mention minimal staff turnover, ensuring familiarity with their clients' systems.
$5,000+Undisclosed1,000 - 9,999Serves Washington, DCServices provided
See all 22 projectsSikich is a Managed IT Services provider offering outsourced IT support and management solutions. Reviews for Sikich are overwhelmingly positive, with approximately 100% of feedback highlighting their proactive approach, responsiveness, and ability to handle complex IT challenges. Clients consistently commend their thorough communication and seamless project execution, with many appreciating their expertise in Microsoft infrastructure and network security.
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UndisclosedUndisclosed2 - 9Alexandria, VA
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Located in Alexandria, Virginia, Intelipath Group is a Cybersecurity company. Launched in 2010, the team focuses on Cybersecurity and IT managed services.
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UndisclosedUndisclosed2 - 9Silver Spring, MD
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In Silver Spring, Maryland, ITegrity, Inc. Is a cloud consulting & SI company. Launched in 2009, the team focuses on cloud consulting & SI and IT managed services.
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UndisclosedUndisclosed2 - 9Washington, DC
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ADAI is a PR agency. They are in Washington, District of Columbia and have small team. Their team offers Public Relations and IT managed services.
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UndisclosedUndisclosed50 - 249Sterling, VA
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Launched in 2006, iZeal, Inc is an IT strategy consulting company. Their services include IT strategy consulting and IT staff augmentation.
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$1,000+< $25 / hr10 - 49Rockville, MD
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InstantCard, a HR Consulting company, was launched in 2008. Located in Rockville, Maryland, the team provides HR Consulting and IT managed services.
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$1,000+$100 - $149 / hr10 - 49Owings Mills, MD
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See all 4 projectsComputer Services Unlimited (CSU) is a versatile digital solutions provider specializing in web development and maintenance, often working with non-profit organizations. Across various reviews, CSU is consistently praised for their efficient project management, timely delivery, and excellent communication, with 100% positive feedback on their responsiveness and value. Clients commend CSU's ability to understand and integrate branding, with no significant areas for improvement noted.
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UndisclosedUndisclosed250 - 999Herndon, VA
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Idexcel is a web development company. The company is located in Herndon, Virginia. Their team specializes in Web Development and Application Testing.
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$5,000+$100 - $149 / hr10 - 49Rockville, MD
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IT managed services company Optimal Networks is headquartered in Rockville, Maryland. They provide IT managed services and IT strategy consulting and were launched in 1991.
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UndisclosedUndisclosed2 - 9Falls Church, VA
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Arles Technologies L.L.C. Is a small IT managed services company founded in 2016. Their team provides IT managed services and Cybersecurity.
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UndisclosedUndisclosed10 - 49Odenton, MD
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Established in 2001, LS3 TECHNOLOGIES is an IT managed services company. The agency provides IT managed services.
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UndisclosedUndisclosed10 - 49Calverton, MD
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E-INFOSOL LLC is a Cybersecurity company. Headquartered in Calverton, Maryland, the team provides Cybersecurity and Custom Software Development.
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UndisclosedUndisclosed10 - 49Springfield, VA
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SecureTech360, LLC is a small Cybersecurity company launched in 2009. Their services include Cybersecurity and Enterprise App Modernization.
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UndisclosedUndisclosed10 - 49Alexandria, VA
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Software development company AO Consult LLC is in Alexandria, Virginia. The team provides Custom Software Development and IT strategy consulting.
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UndisclosedUndisclosed10 - 49Falls Church, VA
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Athena Consulting Group, LLC is a Cybersecurity company founded in 2004. Headquartered in Falls Church, Virginia, the team provides Cybersecurity and IT strategy consulting.
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UndisclosedUndisclosed10 - 49Fairfax, VA
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Corporate Training & Coaching company BG Consulting Services focuses on Corporate Training & Coaching and Graphic Design. They were founded in 2011.
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UndisclosedUndisclosed10 - 49Fort Washington, MD
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Located in Fort Washington, Maryland, Galaxy Consulting, LLC is a Cybersecurity company. Founded in 2014, the team offers Cybersecurity and Business Consulting.
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UndisclosedUndisclosed10 - 49Washington, DC
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Dragonfli Group LLC. Is a Cybersecurity company. They are headquartered in Washington, District of Columbia and have small team. They provide Cybersecurity and cloud consulting & SI.
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UndisclosedUndisclosed10 - 49McLean, VA
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Founded in 2005, Counterpointe Solutions is a small McLean, Virginia-based software development firm. Their services include Custom Software Development and Mobile App Development.
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UndisclosedUndisclosed10 - 49Falls Church, VA
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Serry Systems Inc. Is a Falls Church, Virginia-based Enterprise App Modernization company. They offer Enterprise App Modernization and cloud consulting & SI and were launched in 2006.
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UndisclosedUndisclosed10 - 49Forest Heights, MD
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DSSP Consulting, Inc. Is a Financial Consulting company. Headquartered in Forest Heights, Maryland, the firm was founded in 2007. Their services include Financial Consulting and IT managed services.
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UndisclosedUndisclosed10 - 49Washington, DC
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Corporate Portfolio Management Solutions (CPMS) is an IT strategy consulting company. Founded in 2005, the team provides IT strategy consulting and BI & big data consulting & SI.
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UndisclosedUndisclosed10 - 49Arlington, VA
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Kent Campa and Kate Incorporated is an IT managed services company based in Arlington, Virginia. The team provides IT managed services and Business Consulting.
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UndisclosedUndisclosed10 - 49Vienna, VA
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Zentek Consulting is an IT strategy consulting company founded in 2004. The firm offers IT strategy consulting and BI & big data consulting & SI.
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UndisclosedUndisclosed10 - 49McLean, VA
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VIATEQ Corporation is a Cybersecurity company. Their small team of employees is headquartered in McLean, Virginia. Their team specializes in Cybersecurity and Business Consulting.
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UndisclosedUndisclosed10 - 49Washington, DC
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Small IT strategy consulting company Focalpoint Consulting Group, LLC, is located in Washington, District of Columbia. Their services include IT strategy consulting and BI & big data consulting &
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UndisclosedUndisclosed10 - 49Alexandria, VA
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GLOBAL PROFESSIONAL SOLUTIONS, INC. Is an IT managed services and Business Consulting company. They are in Alexandria, Virginia. Their team specializes in IT managed services and Business
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UndisclosedUndisclosed10 - 49Washington, DC
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Established in 1991, Tai Pedro & Associates, P.C is an Accounting company. Their services include Accounting and IT managed services.
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UndisclosedUndisclosed10 - 49Washington, DC
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Founded in 2009, Whiteboard Advisors, a small branding company, is based in Washington, District of Columbia. Their team provides Branding and Market Research.
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UndisclosedUndisclosed10 - 49Silver Spring, MD
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3Links Technologies, Inc. Is a small IT managed services company. They offer IT managed services and Application Management & Support and were founded in 1998.
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UndisclosedUndisclosed10 - 49Bethesda, MD
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The Capital Group is an IT managed services company based in Bethesda, Maryland. They focus on IT managed services and Commercial Financing and were launched in 1995.
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UndisclosedUndisclosed10 - 49McLean, VA
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Founded in 2016, stackArmor is a small McLean, Virginia-based cloud consulting & SI company. Their team specializes in cloud consulting & SI and Cybersecurity.
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UndisclosedUndisclosed10 - 49Vienna, VA
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Cybertek Solutions is an IT managed services company. The team is in Vienna, Virginia, and their services include IT managed services and Custom Software Development.
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UndisclosedUndisclosed10 - 49Greenbelt, MD
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SES Corporation is an IT managed services company founded in 2003. Their team offers IT managed services and Corporate Training & Coaching.
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Undisclosed$100 - $149 / hr2 - 9North Bethesda, MD
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Keynetik LLC is an IT strategy consulting company. They provide IT strategy consulting and cloud consulting & SI and were launched in 2006. The agency is in North Bethesda, Maryland.
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UndisclosedUndisclosed1,000 - 9,999Hanover, MD
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Allegis Global Solutions is an IT managed services and Recruitment Process Outsourcing company established in 2001. The team specializes in IT managed services and Recruitment Process Outsourcing.
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UndisclosedUndisclosed10 - 49Ashburn, VA
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Identika is a small IT managed services company in Ashburn, Virginia. The team offers IT managed services.
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$10,000+$100 - $149 / hr10 - 49Manassas, VA
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General Computer Development is a small Manassas, Virginia-based IT managed services company. Their services include IT managed services and Cybersecurity.
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$10,000+$50 - $99 / hr50 - 249Reston, VA
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Based in Reston, Virginia and Lahore, Pakistan, Plumlogix (MBE Salesforce Partner) is a CRM consulting and SI company. They provide CRM consulting and SI and IT strategy consulting.
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UndisclosedUndisclosed50 - 249Herndon, VA
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Forward Thinking Innovations, LLC FTIC is an IT managed services company. They were launched in 2008 and provide IT managed services and Corporate Training & Coaching.
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Undisclosed$100 - $149 / hr2 - 9Gaithersburg, MD
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Lucid Technologies is an IT managed services company. Founded in 2015, their team offers IT managed services and Cybersecurity.
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UndisclosedUndisclosed250 - 999Washington, DC
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Revolution Messaging is a midsize Advertising company established in 2009. Their team focuses on Advertising and Graphic Design.
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List of the Top 15 Washington DC IT MSPs
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$5,000+$150 - $199 / hr250 - 999Cranbury, NJ
Ability to deliver
39.8/40.020/20 Reviews10/10 Clients & Experience9.8/10 Market PresenceService focus
75% IT Managed Services25% Other -
UndisclosedUndisclosed250 - 999New York, NY
Ability to deliver
38.1/40.018.8/20 Reviews9.5/10 Clients & Experience9.7/10 Market PresenceService focus
50% IT Managed Services50% Other -
$5,000+$100 - $149 / hr50 - 249Washington, DC
Ability to deliver
35.9/40.016.6/20 Reviews10/10 Clients & Experience9.3/10 Market PresenceService focus
70% IT Managed Services30% Other -
$10,000+$100 - $149 / hr10 - 49Washington, DC
Ability to deliver
34.6/40.016.6/20 Reviews9.3/10 Clients & Experience8.7/10 Market PresenceService focus
40% IT Managed Services60% Other -
UndisclosedUndisclosed250 - 999Washington, DC
Ability to deliver
30.5/40.016.2/20 Reviews5.7/10 Clients & Experience8.6/10 Market PresenceService focus
80% IT Managed Services20% Other -
$5,000+Undisclosed1,000 - 9,999St. Louis, MO
Ability to deliver
29.5/40.018.4/20 Reviews2.4/10 Clients & Experience8.7/10 Market PresenceService focus
40% IT Managed Services60% Other -
$10,000+$150 - $199 / hr250 - 999Washington, DC
Ability to deliver
28.2/40.016.2/20 Reviews3.1/10 Clients & Experience8.9/10 Market PresenceService focus
50% IT Managed Services50% Other -
$1,000+$150 - $199 / hr10 - 49Washington, DC
Ability to deliver
27.9/40.016.6/20 Reviews1.9/10 Clients & Experience9.4/10 Market PresenceService focus
70% IT Managed Services30% Other -
$1,000+$200 - $300 / hr250 - 999Alexandria, VA
Ability to deliver
27.7/40.016/20 Reviews5.8/10 Clients & Experience6/10 Market PresenceService focus
60% IT Managed Services40% Other -
$10,000+Undisclosed50 - 249Oxon Hill, MD
Ability to deliver
35.4/40.017/20 Reviews9.9/10 Clients & Experience8.5/10 Market PresenceService focus
10% IT Managed Services90% Other -
$10,000+$25 - $49 / hr250 - 999Washington, DC
Ability to deliver
34.3/40.017.4/20 Reviews10/10 Clients & Experience6.9/10 Market PresenceService focus
10% IT Managed Services90% Other -
$5,000+$100 - $149 / hr10 - 49Washington, DC
Ability to deliver
26.4/40.016.2/20 Reviews2.8/10 Clients & Experience7.4/10 Market PresenceService focus
50% IT Managed Services50% Other -
$5,000+$100 - $149 / hr2 - 9Arlington, VA
Ability to deliver
31/40.015.8/20 Reviews8.6/10 Clients & Experience6.5/10 Market PresenceService focus
15% IT Managed Services85% Other -
UndisclosedUndisclosed1,000 - 9,999Rockville, MD
Ability to deliver
26/40.020/20 Reviews1.4/10 Clients & Experience4.6/10 Market PresenceService focus
15% IT Managed Services85% Other -
$10,000+$150 - $199 / hr50 - 249Arlington, VA
Ability to deliver
26.8/40.016.2/20 Reviews4.9/10 Clients & Experience5.7/10 Market PresenceService focus
20% IT Managed Services80% Other -
$10,000+$100 - $149 / hr50 - 249McLean, VA
Ability to deliver
27.6/40.016.4/20 Reviews5.5/10 Clients & Experience5.7/10 Market PresenceService focus
10% IT Managed Services90% Other -
$1,000+$150 - $199 / hr10 - 49Fairfax, VA
Ability to deliver
21/40.015.2/20 Reviews0.6/10 Clients & Experience5.2/10 Market PresenceService focus
50% IT Managed Services50% Other -
$25,000+Undisclosed10 - 49Washington, DC
Ability to deliver
25.3/40.015.6/20 Reviews2.7/10 Clients & Experience7/10 Market PresenceService focus
20% IT Managed Services80% Other -
$1,000+$150 - $199 / hr10 - 49Washington, DC
Ability to deliver
20.4/40.016.4/20 Reviews0/10 Clients & Experience4/10 Market PresenceService focus
20% IT Managed Services80% Other -
$1,000+$150 - $199 / hr10 - 49Falls Church, VA
Ability to deliver
5.7/40.00/20 Reviews0/10 Clients & Experience5.7/10 Market PresenceService focus
60% IT Managed Services40% Other -
$5,000+$150 - $199 / hr10 - 49Washington, DC
Ability to deliver
5.6/40.00/20 Reviews0/10 Clients & Experience5.6/10 Market PresenceService focus
60% IT Managed Services40% Other -
$1,000+$25 - $49 / hr250 - 999Alexandria, VA
Ability to deliver
5.5/40.00/20 Reviews0/10 Clients & Experience5.5/10 Market PresenceService focus
60% IT Managed Services40% Other -
UndisclosedUndisclosed2 - 9Washington, DC
Ability to deliver
4.9/40.00/20 Reviews0/10 Clients & Experience4.9/10 Market PresenceService focus
80% IT Managed Services20% Other -
$1,000+$100 - $149 / hr50 - 249Forest Heights, MD
Ability to deliver
4.9/40.00/20 Reviews0/10 Clients & Experience4.9/10 Market PresenceService focus
50% IT Managed Services50% Other -
$5,000+Undisclosed2 - 9Alexandria, VA
Ability to deliver
4.6/40.00/20 Reviews0/10 Clients & Experience4.6/10 Market PresenceService focus
100% IT Managed Services -
$50,000+Undisclosed250 - 999Washington, DC
Ability to deliver
8.3/40.00/20 Reviews0/10 Clients & Experience8.3/10 Market PresenceService focus
20% IT Managed Services80% Other -
$1,000+Undisclosed50 - 249Reston, VA
Ability to deliver
26/40.016.2/20 Reviews2.1/10 Clients & Experience7.7/10 Market PresenceService focus
40% IT Managed Services60% Other -
$5,000+$150 - $199 / hr10 - 49Bethesda, MD
Ability to deliver
5.7/40.00/20 Reviews0/10 Clients & Experience5.7/10 Market PresenceService focus
50% IT Managed Services50% Other -
$1,000+$150 - $199 / hr10 - 49Alexandria, VA
Ability to deliver
9.9/40.00/20 Reviews1.8/10 Clients & Experience8.1/10 Market PresenceService focus
25% IT Managed Services75% Other -
$10,000+$50 - $99 / hr50 - 249Reston, VA
Ability to deliver
31.8/40.017/20 Reviews8.7/10 Clients & Experience6.1/10 Market PresenceService focus
10% IT Managed Services90% Other
Washington DC IT Managed Services FAQs
Local MSPs understand the region’s unique blend of government regulations, stringent data-handling mandates, and fast-paced lobbying cycles. A Washington DC-based partner can:
- Navigate federal compliance frameworks such as FISMA and FedRAMP faster than a distant provider.
- Offer on-site support within hours across the DMV (DC, Maryland, Virginia) metro—crucial for hardware emergencies.
- Leverage relationships with area data centers in Ashburn’s “Data Center Alley” for low-latency hosting and backup.
- Align service hours with federal and contractor schedules, reducing downtime during critical legislative periods.
Pricing varies thanks to several key factors such as project scope, level of customization, and number of devices. Most MSPs based in Washington DC bill:
- $150 – $225 per user, per month for all-inclusive support (monitoring, help desk, patching, cybersecurity).
- $125 – $175 per device, per month for server or network management.
- Project-based migrations (e.g., Microsoft 365, AWS) often range from $10,000 – $50,000 depending on data complexity and compliance needs.
Proximity to high-security facilities and higher labor costs mean DC rates trend 10–15% above the national average, yet many firms offset this with government contracting expertise and faster response times.
While MSPs here tackle diverse sectors, the following dominate their portfolios:
- Federal and state government contractors
- Non-profits and NGOs headquartered near Capitol Hill
- Legal and lobbying firms requiring strict confidentiality
- Financial-services outfits regulated by FINRA and SEC
- Healthcare associations and telehealth startups adhering to HIPAA
Specialized practices also support think tanks, higher-ed institutions like Georgetown University, and cybersecurity boutiques clustered in Crystal City.
- Verify active clearances or compliance certifications (CMMC, ISO 27001).
- Request local case studies—successful 24/7 support for a K Street law firm, for example.
- Compare SLAs—look for sub-15-minute response times and on-site visits within four hours.
- Assess toolsets (RMM, SIEM, ticketing) to ensure smooth integration with your current stack.
- Read Clutch reviews for candid feedback on communication, transparency, and measurable results.
It’s easy to feel overwhelmed by the options when navigating the market. Clutch prepared vetted directories and data-driven resources to help you make an informed decision.
- Vague familiarity with FedRAMP or CMMC despite advertising “government expertise.”
- No local engineers—outsourcing Level-1 support offshore can delay urgent fixes.
- SLAs with limited after-hours coverage (Congress rarely keeps 9-to-5).
- One-size-fits-all pricing that ignores your agency’s compliance or scalability needs.
- Reluctance to provide references from DC-area clients citing security concerns—experienced MSPs know how to share sanitized success stories without breaching NDAs.
Finding a trustworthy, capable, and proven partner is essential to ensuring a smooth partnership. Make sure to spot and avoid these warning signs right away.