CyberLynx

BACKGROUND

Please describe your company and position.

I am the Business Operations Specialist of Qwaltec, Inc.

Describe what your company does in a single sentence.

Qwaltec, INC. Aerospace Engineering

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire CyberLynx to accomplish?

• IT Assistance
• IT issues
• Technology

SOLUTION

How did you find CyberLynx?

Other

Why did you select CyberLynx over others?

• High ratings
• Great culture fit
• Good value for cost

How many teammates from CyberLynx were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

 ⭐⭐⭐⭐⭐ Hands down, the best IT company I have worked with in my career! I have worked with quite a few IT companies over the years, and CyberLynx is by far one of the best. Their team is incredibly knowledgeable, responsive, professional, and genuinely committed to helping. What really sets them apart is how easy they are to work with. When an issue comes up, they don't make you feel like you're bothering them or leave you waiting for days for a response. They jump in, figure out what is going on, explain things clearly, and get it taken care of. You can tell they truly care about their customers and take pride in what they do. Having a reliable IT company that you can trust makes such a difference, especially when you're dealing with the day-to-day technology needs of a business. After all my years of working with different IT companies, I can honestly say, CyberLynx is the best I've worked with. I wouldn't hesitate to recommend them to any business looking for an IT partner that is dependable, knowledgeable, and actually cares about their clients. Five stars without hesitation! ⭐⭐⭐⭐⭐

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

On going and do 100% of our new employee IT set up and more. Help with Tech issues and troubleshooting.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Superior, Always on time and so reliable. ido what i need with am always in need of help and they do with a smile and so nice.

What was your primary form of communication with CyberLynx?

Email or Messaging App

What did you find most impressive or unique about this company?

Very personable and friendly! Unique to the point of never feeling bad about what I am unable to do or know and they are polite, patient and great work.

Are there any areas for improvement or something CyberLynx could have done differently?

NO, I have not seen one improvement that is needed.