Cybersecurity IT Managed Services
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Confidential
Oct. 2024 - Ongoing

5.0

Quality: 5.0

Schedule: 5.0

Cost: 4.5

Willing to Refer: 4.5

"We're impressed with their response time."

Oct 22, 2026

Controller, Meridian Investments, Inc.

Kimberly Payne

Real estate
Vienna, Virginia
11-50 Employees
Online Review
Verified

Orion Network Solutions provides IT support for a real estate company. The work includes office moves and complete IT build-outs, onboarding and offboarding, and liaising with other third-party vendors.

Orion Network Solutions has reduced downtime, improved security, and increased response times for the client. The team made it their business to know everything about the client's business and their IT needs. The client praises their communication via in-person meetings, emails, and messaging apps.

BACKGROUND

Introduce your business and what you do there.

I’m the controller of Meridian Investments, Inc., a real estate company. We’re a registered broker/dealer.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Orion Network Solutions to accomplish for Meridian Investments?

We needed online and on-site IT support.

SOLUTION

What was the scope of their involvement?

Orion Network Solutions is our third-party IT provider. They’ve done everything from office moves to everyday tasks to monthly vulnerability testing. We can rely on them for anything we need done. Their work includes office moves and complete IT build-outs, onboarding and offboarding, and liaising with other third-party vendors.

What is the team composition?

We work with two members of Orion Network Solutions’ team.

How did you come to work with Orion Network Solutions?

We found them on Clutch. We chose them because they had high ratings, were close to our geographic location, and had a great culture fit.

What is the status of this engagement?

We started working together in October 2024, and the engagement is ongoing.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

We’re experiencing ongoing success with Orion Network Solutions. We’ve seen reduced downtime, improved security, and faster response times. They immediately made it their business to know everything about our business and our IT needs. We’ve seen a 100% improvement from our previous IT provider.

How did Orion Network Solutions perform from a project management standpoint?

They deliver on time. We communicate via in-person meetings, emails, and messaging apps.

What did you find most impressive about them?

We’re impressed with their response time.

Are there any areas they could improve?

There’s nothing they need to improve.

RATINGS

5.0

Orion Network Solutions

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