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Innovative Discovery (ID) acquired Integro in the fall of 2020. Many of the reviews listed here reflect the client relationships and experiences with people from Integro that are now with ID. Here is a bit more about ID:

Innovative Discovery partners with law firms, corporations, and government agencies to provide service, guidance, and consultation throughout the information lifecycle.

  • Min project size
    $10,000+
  • Hourly rate
    $150 - $199 / hr
  • Employees
    50 - 249
  • Locations
    Arlington, VA
  • Year founded
    Founded 2005

1 Locations

  • Arlington , VA

No have been added yet...

    Pricing Snapshot

    Min. project size $10,000+
    Avg. hourly rate $150 - $199 /hr
    Rating for cost 4.9 /5

    What Clients Have Said

    Integro's pricing varies significantly, with projects ranging from $56,000 to $5 million. Clients appreciate the value for cost, noting thoroughness, expertise, and strong project management. Several engagements involve ongoing relationships, indicating satisfaction with both cost and service quality.

    This summary is based on verified Clutch reviews.

    Most Common Project Size

    $50,000 - $199,999 based on 9 reviews
    < $49,999 $50,000 - $199,999 $200,000 - $999,999 > $1,000,000
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    Innovative Discovery Review Insights

    Overall Review Rating

    5.0
    • Quality 4.9
    • Schedule 4.7
    • Cost 4.9
    • Willing to Refer 4.5

    Top Mentions

    Review Highlights

    • Effective Training and Support

      Innovative Discovery excels in providing training and ongoing support. Clients value their detailed training sessions and the availability of support for troubleshooting and system maintenance.

    • High Level of Professionalism

      The team at Innovative Discovery is noted for their professionalism. Clients appreciate their clear communication, timely delivery, and the ability to meet project requirements effectively.

    • Strong Technical Expertise

      The technical expertise of Innovative Discovery is frequently mentioned. They are adept at solving technical challenges and provide valuable insights that enhance project outcomes.

    • Successful Project Outcomes

      Clients report successful project outcomes, with systems functioning as expected and significant improvements in data management processes. The company consistently meets or exceeds expectations.

    • Challenges with Coordination

      Some clients noted challenges with coordination, particularly in large-scale projects involving multiple tools. This was often due to the complexity of the projects and the need for better initial planning.

    • Positive Long-Term Relationships

      Many clients have long-term relationships with Innovative Discovery, highlighting their reliability and the consistent quality of their services over time.

    Innovative Discovery Reviews

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    Managed IT Services for Financial Institution

    • IT Managed Services
    • Confidential
    • Nov. 2018 - Ongoing
    5.0
    Quality
    5.0
    Schedule
    5.0
    Cost
    5.0
    Willing to Refer
    5.0

    "Integro truly surrounds its clients with individuals with different expertise."

    Program Manager, Records Information Management
    Anonymous
    • Financial services
    • Chicago, Illinois
    • 10,001+ Employees
    • Phone Interview 
    • Verified

    Integro provides resources and strategies for a data cleanup operation for a financial institution. The project is ongoing.

    IT Managed Services for Insurance Company

    • IT Managed Services
    • $50,000 to $199,999
    • Apr. - July 2019
    5.0
    Quality
    5.0
    Schedule
    5.0
    Cost
    5.0
    Willing to Refer
    5.0

    “Their team has an extremely high degree of professionalism.”

    Information Governance Consultant, Insurance Company
    Beth Saylor
    • Healthcare
    • Columbus, Georgia
    • 5,001-10,000 Employees
    • Phone Interview 
    • Verified

    Integro performed an in-depth need review of the content-assessment division of a major insurance provider. Their team then helped select and implement a software solution to streamline their processes.

    Database Cleanup and Consulting for Insurance Company

    • BI & Big Data Consulting & SI
    • $200,000 to $999,999
    • Aug. 2017 - Ongoing
    5.0
    Quality
    5.0
    Schedule
    4.0
    Cost
    5.0
    Willing to Refer
    5.0

    "They regularly tackled technical challenges and initiatives outside our original scope without complaint."

    Information Governance, Insurance Firm
    Anonymous
    • Financial services
    • United States
    • 10,001+ Employees
    • Phone Interview 
    • Verified

    Integro built a solution to index unstructured data for an insurance firm. They integrated IBM tools to reclassify records and to supply insights into the data. The team now provides consulting services.

    IBM Solutions Integration for Bank

    • Other IT Consulting and SI
    • $1,000,000 to $9,999,999
    • Mar. 2016 - Ongoing
    5.0
    Quality
    5.0
    Schedule
    4.5
    Cost
    4.5
    Willing to Refer
    5.0

    “If I have any issues, I know that I can reach out to anyone from the top down for help.”

    Records Manager, BBVA Compass
    Debi Tadd
    • Financial services
    • Austin, Texas
    • 10,001+ Employees
    • Phone Interview 
    • Verified

    Using the results of a previous tech consultant’s audit, Integro is implementing a comprehensive software suite (e.g. Atlas, StoredIQ) as part of a defensible disposition strategy for data retention.

    IBM ECM Implementation for Shipping Company

    • $50,000 to $199,999
    • July 2016 - Ongoing
    5.0
    Quality
    5.0
    Schedule
    5.0
    Cost
    5.0
    Willing to Refer
    5.0

    “Integro has been helpful in making sure that we’re getting full use of the tools.”

    Head of Information Services, Transportation Company
    Anonymous
    • Logistics & Supply Chain
    • Lowell, Arkansas
    • 10,001+ Employees
    • Phone Interview 
    • Verified

    Integro created and executed the project plan to install, set up, roll out and train staff for IBM’s information lifecycle governance suite including StoredIQ and StoredIQ for Legal.

    IBM ECM Work for Financial Services Corporation

    • Confidential
    • Jan. 2015 - Ongoing
    4.5
    Quality
    4.0
    Schedule
    5.0
    Cost
    4.0
    Willing to Refer
    4.5

    "Integro let us know proactively how many hours we had left, were quick to return phone calls, and had a great staff."

    Head of the Enterprise, Content Management Team
    Anonymous
    • Financial services
    • Boston, Massachusetts
    • 10,001+ Employees
    • Phone Interview 
    • Verified

    Integro handled the installation, performance tuning, and training for a new technological tool for managing redundant data. The agency collaborated in-house.

    Application Consulting and Customization For Natural Gas Provider

    • Other IT Consulting and SI
    • $200,000 to $999,999
    5.0
    Quality
    5.0
    Schedule
    5.0
    Cost
    5.0
    Willing to Refer
    5.0

    "[T]he quality of the work by Integro is well above average."

    IT Manager, Natural Gas Provider
    Anonymous
    • Energy & natural resources
    • Dallas, Texas
    • 5,001-10,000 Employees
    • Phone Interview 
    • Verified

    Integro initially built an email solution for an energy company. Their role later expanded to involve IBM software development, records management, data collection, and content classification. 

    ECM Migration for Home Security Company

    • $50,000 to $199,999
    • May - Aug. 2014
    5.0
    Quality
    5.0
    Schedule
    4.0
    Cost
    5.0
    Willing to Refer
    4.0

    "I got exactly what I was expecting."

    IT Program Manager, Home Security Corporation
    Anonymous
    • Other Industry
    • Miami, Florida
    • 10,001+ Employees
    • Phone Interview 
    • Verified

    Integro assisted with a content management system relocation by providing subject matter expertise throughout the main engagement.

    ECM Integration for Energy Company

    • Confidential
    • Mar. 2014 - Ongoing
    5.0
    Quality
    5.0
    Schedule
    5.0
    Cost
    5.0
    Willing to Refer
    5.0

    "Integro has done a great job in trouble-shooting our issues and trying to make the system function correctly." 

    Project Manager, Oil Company
    Anonymous
    • Energy & natural resources
    • Houston, Alaska
    • 1,001-5,000 Employees
    • Phone Interview 
    • Verified

    Integro began their involvement with discovery, consulting, and recommendations for an existing system. The agency then conducted training and education regarding upgrades and enhancements.

    ECM Implementation for Credit Union

    • $200,000 to $999,999
    • Jan. 2008 - Ongoing
    5.0
    Quality
    5.0
    Schedule
    4.0
    Cost
    5.0
    Willing to Refer
    n/a

    "It’s not just money for them. They do care about delivering top-quality results to the client."

    Assistant VP, IT group, Credit Union
    Anonymous
    • Financial services
    • Tucson, Arizona
    • 201-500 Employees
    • Phone Interview 
    • Verified

    Integro quarterbacked the implementation and installation of new systems and software. The agency continues to provide maintenance and support for the records management project.

    Locations (1)

    76 - 100

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