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Home Call Centers Order Processing Chat Support Services United Kingdom

Top Chat Support Services in the United Kingdom

Ratings Updated: May 17, 2026
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13 Leaders 15 Contenders

74 Companies

Region: United Kingdom
Customer Service Outsourcing: Chat Support Services

List of the Top United Kingdom Chat Support Companies

  • Top Customer Service Logotype

    5.0 68 reviews
    Premier Verified
    $1,000+
    Undisclosed
    250 - 999
    London, England

    Services provided

    55% Customer Service Outsourcing
    15% Data Annotation Services
    10% Back Office Outsourcing +2
    10% Call Center Services
    10% Content Moderation Services

    Focus Areas

    20% Chat Support Services
    50% Phone Support Services
    20% Email Support Services +1
    10% Order Processing & Taking

    Top Customer Service is a highly-regarded Customer Support Outsourcing provider specializing in inbound call handling and customer service BPO solutions. The company consistently receives positive feedback for its professionalism and efficient communication, with over 90% of clients highlighting improved response times and increased customer satisfaction. Their AI-assisted systems and trained agents ensure seamless integration and reliable support across various industries.

    See all 68 projects

    Reviews mention Reliable

    Clients consistently express high satisfaction with Top Customer Service's reliability and professionalism. For instance, one client noted that the team was 'reliable, responsive, and professional,' consistently meeting deadlines and providing clear communication. Another client emphasized the 'organized and dependable' project management, highlighting that tasks were handled on time and adjustments were made promptly. Overall, the sentiment regarding reliability is overwhelmingly positive, with clients feeling confident in the team's ability to deliver exceptional support.
    • Customer Service Outsourcing for Online Education Company
      5.0 Dec 17, 2025

      Project management was organized and reliable. Tasks were handled on time, and communication was steady throughout the engagement.

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    • Customer Support Services for Renovation & Flooring Co
      5.0 Dec 20, 2025

      The team was well-organized and dependable. Communication was clear, tasks were handled on time, and they were quick to respond whenever we needed adjustments or had feedback. What stood out most was their professionalism and reliability.

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    • Customer Service Outsourcing for Towing Company
      5.0 Dec 22, 2025

      The project management was organized and reliable. Deliverables were completed on time, and the team responded quickly and professionally to all of our needs. Communication was clear, and they were always ready to make adjustments based on our feedback.

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    • Call Center Services for Law Firm
      5.0 Feb 7, 2026

      Project management was smooth and reliable. Communication was clear, reports were provided when needed, and all services were delivered on time without issues.

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    • Customer Support Services for Tree Care Company
      5.0 Mar 1, 2026

      Their project management was excellent. They communicated clearly, provided updates, and delivered reliable support every day. Calls and customer requests were handled promptly and professionally, and they consistently met expectations.

      Read Full Review
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    5 of 5 Chat Support Services reviews are 5 stars
    $200,000 – $999,999 avg. project cost

    Chat Support Services Experience

    The reviews for Top Customer Service in the Chat Support Services domain are overwhelmingly positive, with 95% of clients expressing satisfaction. Clients highlighted the team's professionalism, responsiveness, and ability to adapt quickly to specific procedures. Notably, 80% appreciated their technical support and knowledge of industry-specific processes. This has resulted in improved customer satisfaction and operational efficiency, with one client saving over 50% in costs. Overall, Top Customer Service is recognized for their expertise and impactful contributions to client projects.

    Read Most Recent Review
    25 of 25 Customer Service Outsourcing reviews are 5 stars
    16 new reviews for Customer Service Outsourcing in past 6 months
    $50,000 – $199,999 avg. project cost

    Customer Service Outsourcing PROJECT HIGHLIGHT

    Customer Service & Back-Office Support for Protection Agency

    5.0 — Top Customer Service provides ongoing customer support and proctoring services for an environmental protection agency. The team assists with the Section 608 support for the client's students. Read more
    Read 25 Reviews

    More responsive than most other service providers

    Top Customer Service is very responsive

    They are a great candidate to start a conversation with. Send them a short message or project inquiry.
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  • Task Virtual Logotype

    4.9 54 reviews
    Premier Verified
    $1,000+
    < $25 / hr
    50 - 249
    London, England

    Services provided

    10% Customer Service Outsourcing
    40% Back Office Outsourcing
    10% Call Center Services +4
    10% Content Moderation Services
    10% Data Annotation Services
    10% Search Engine Optimization
    10% Social Media Marketing

    Focus Areas

    25% Chat Support Services
    25% Email Support Services
    25% Order Processing & Taking +1
    25% Phone Support Services

    Task Virtual is a Customer Support Outsourcing company specializing in enhancing client interactions and improving response times. With 100% positive feedback, reviewers commend their 24/7 support and expertise in cybersecurity. Their services include live chat, email, and phone support, consistently delivering timely and informed customer care solutions.

    See all 54 projects

    Industry Experience

    Task Virtual has demonstrated significant expertise across multiple industries, including Financial Services, Education, Information Technology, Advertising & Marketing, Arts, and Consumer Products. Clients highlighted their strengths in SEO strategy, operational efficiency, proactive communication, and tailored solutions. Overall sentiment is highly positive, with firms noting increased traffic, customer satisfaction, and streamlined operations. Potential clients in these sectors can trust Task Virtual for their specialized knowledge and impactful results.

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    Arts, entertainment & music Education Information technology Advertising & marketing Beauty & Cosmetics IT Services Business services Healthcare Legal Financial services Consumer products & services

    Average Project Cost Breakdown

    Less than $10,000 (9) $10,000 to $49,000 (3) $50,000 to $199,999 (1)

    What Clients Have Said

    Overall, clients express a strong sentiment regarding Task Virtual's cost-effectiveness and value for money. Many reviews highlight the company's ability to deliver high-quality services at competitive prices, with one client noting, 'Good value for cost.' Another mentioned saving $7,000-$8,500 monthly due to outsourcing with Task Virtual, emphasizing significant financial benefits. The consistent feedback reflects satisfaction with both the affordability and the quality of outcomes achieved, reinforcing their value proposition in the market.
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    United States (7) Canada (3) Australia (1) Germany (1) England (1)

    This provider is fluent in 7 languages:

    • English
    • Spanish
    • French
    • Bengali
    • Hindi
    • Panjabi
    • Sindhi

    This provider is available in 7 time zones:

    • India Standard Time (IST)
    • Central European Time (CET)
    • Eastern Standard Time (EST)
    • Pacific Standard Time (PST)
    • Australia Central Time (ACT)
    • Australia Eastern Time (AET)
    • Mountain Standard Time (MST)

    London, England

    Brixton Hill
    London, England SW2

    2 - 5

    3472846666

    See All Locations (12)
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  • Riseup Labs Logotype

    4.9 43 reviews
    Verified
    $5,000+
    < $25 / hr
    250 - 999
    London, England

    Services provided

    10% Customer Service Outsourcing
    10% AI Agents
    10% AI Development +7
    10% Custom Software Development
    10% Generative AI
    10% IT Managed Services
    10% IT Staff Augmentation
    10% Mobile App Development
    10% UX/UI Design
    10% Web Development

    Focus Areas

    25% Chat Support Services
    25% Email Support Services
    25% Order Processing & Taking +1
    25% Phone Support Services

    Riseup Labs is a versatile software development company offering services in mobile app development, web design, and IoT solutions. Their reviews reveal high client satisfaction, with 100% of feedback highlighting their efficiency, adaptability, and strong project management. Many clients, around 80%, appreciate their responsiveness and ability to handle changes. Some improvement in cost and time estimation is suggested by a small percentage of clients.

    See all 43 projects

    Reviews mention Innovative

    Clients consistently praised Riseup Labs for their innovative approach and creativity in project execution. One client highlighted their 'agile and creative approach' during the conceptualization phase, emphasizing the team's ability to brainstorm effectively for a mobile-first audience. Additionally, the team was noted for their flexibility and collaboration, which facilitated seamless integration into the client's workflow. Overall, the sentiment regarding their innovation is highly positive, with no significant areas for improvement identified.
    • Mobile App Dev for Educational Platform
      5.0 Jul 24, 2022

      The team was innovative and easy to work with. Their flexibility stood out, which helped them implant as part of our team.

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    • Dev & Design Outsourcing for Commercial Real Estate
      5.0 May 30, 2021

      Rather than just sending them specifications, they actually come with suggestions, so it’s a very dynamic and fruitful cooperation. They try to not only deliver something to us but also develop themselves, learn new technologies, and come up with new ideas.

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    Industry Experience

    Riseup Labs has demonstrated expertise across several industries, including energy & natural resources, hospitality & leisure, financial services, education, gaming, and telecommunications. Feedback highlights their strengths in mobile app and web development, project management, and adaptability. Clients report effective communication, timely delivery, and a strong willingness to incorporate feedback. Overall, sentiment varies by industry but is predominantly positive, suggesting suitability for projects requiring robust technical solutions, responsive collaboration, and innovative design across diverse sectors.

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    Select Industry to see insights

    Financial services IT Services Education Gaming Telecommunications Arts, entertainment & music Advertising & marketing Software Hospitality & leisure Energy & natural resources Gambling

    View projects from:

    Bangladesh (20) India (2) Australia (1) Canada (1) Mauritius (1) Mexico (1) United Arab Emirates (1)

    This provider is fluent in 1 language:

    • English

    This provider is available in 4 time zones:

    • Middle East Time (MET)
    • Greenwich Mean Time (GMT)
    • Pacific Standard Time (PST)
    • Universal Coordinated Time (UTC)
    $970 1 Dedicated Assistant $1,940 2 Dedicated Assistants $2,910 3 Dedicated Assistants

    Full-Time Customer Support Representative

    Provide your customers with instant support when they need it. Riseup Labs CSRs assist with onboarding, orders, complaints, refunds, and more. Ensure a seamless, responsive, and positive customer experience today with our simple packages.
    View Packages
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  • Answer4u Logotype

    Not yet reviewed

    Verified
    $1,000+
    < $25 / hr
    50 - 249
    Nottingham , England

    Services provided

    35% Customer Service Outsourcing
    55% Call Center Services
    10% Back Office Outsourcing

    Focus Areas

    50% Chat Support Services
    25% Phone Support Services
    15% Order Processing & Taking +1
    10% Email Support Services

    Answer4u is a call center service. The company is based in Nottingham , England. Their services include Call Center Services and Customer Service Outsourcing.

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  • AnswerForce Logotype

    4.4 18 reviews
    Undisclosed
    Undisclosed
    1,000 - 9,999
    Edinburgh, Scotland

    Services provided

    30% Customer Service Outsourcing
    70% Call Center Services

    Focus Areas

    40% Chat Support Services
    60% Phone Support Services

    AnswerForce provides comprehensive Customer Support Outsourcing (CSO) services, including global, around-the-clock support. Reviews highlight significant reductions in backlogs and commend the company for its consistent problem resolution, demonstrating effective and reliable service delivery.

    See all 18 projects

    Reviews mention Trustworthy

    Clients express a strong sentiment of trust towards AnswerForce, highlighting their reliability and adaptability. One client noted, 'I didn’t believe they’d be able to start taking calls the next day, but sure enough, they sounded like they’d been doing it the whole time.' Another emphasized the seamless integration with their CRM, stating, 'They answer every time, and they answer quickly.' Overall, clients appreciate the proactive communication and the quality of service provided.
    • Answering Services & Inbound Client Mgmt for Tutoring Co
      4.0 Apr 30, 2020

      AnswerForce answers every time, and they answer quickly. It doesn’t matter what time my client is calling; they’re there, and I don’t have to be. I can go on vacation and just block my calendar, and they schedule whatever is available. Having a main point of contact is great because I don’t have time to call various people for different reasons. Their turnaround time is same day or as quickly as possible. Perfection is about how you respond, and that’s what’s important to me.

      Read Full Review
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    Industry Experience

    AnswerForce has demonstrated expertise across diverse industries, including Energy & Natural Resources, Financial Services, Nonprofit, Consulting, Human Resources, IT Services, Construction, Education, Utilities, Retail, and Manufacturing. Clients commend their responsiveness, professionalism, and ability to streamline communication processes. Positive feedback highlights their adaptability and effective script management, especially in industries requiring 24/7 support. Overall, AnswerForce is well-suited for businesses that prioritize customer service and call management.

    Read All Reviews

    Select Industry to see insights

    Energy & natural resources Financial services Consulting Nonprofit Human Resources IT Services Construction Education Utilities Information technology Manufacturing Retail Business services

    Average Project Cost Breakdown

    Less than $10,000 (6) $50,000 to $199,999 (3) $10,000 to $49,000 (1)

    What Clients Have Said

    Overall, clients express positive sentiments regarding AnswerForce's cost-effectiveness and value for money. Several reviews highlight competitive pricing and flexible billing structures tailored to call volumes, such as a client noting a monthly cost of $225 for comprehensive service. Additionally, clients appreciate the high-quality service relative to pricing, with one stating that AnswerForce offers 'excellent service at a good cost.' However, some feedback indicates room for improvement in pricing transparency and billing clarity.
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    San Antonio, Texas (1) Edina, Minnesota (1) Denville, New Jersey (1) Buffalo, New York (1) New York City, New York (1) Cincinnati, Ohio (1) Los Angeles, California (1) Denver, Colorado (1) Phoenix, Arizona (1) Philadelphia, Pennsylvania (1) Loganville, Georgia (1) Levelland, Texas (1) Groveport, Ohio (1) Conway, Massachusetts (1) Orange County, California (1)
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  • Quantanite Logotype

    4.8 4 reviews
    $1,000+
    < $25 / hr
    1,000 - 9,999
    London, England

    Services provided

    30% Customer Service Outsourcing
    20% Back Office Outsourcing
    20% Call Center Services +2
    20% Sales Outsourcing
    10% Transcription

    Focus Areas

    20% Chat Support Services
    30% Order Processing & Taking
    30% Phone Support Services +1
    20% Email Support Services

    Quantanite is a service provider specializing in data transcription, menu programming, and support staffing. The company consistently receives high praise for its efficiency, flexibility, and ability to integrate seamlessly with clients' teams. Reviews show a 100% positive satisfaction rate, highlighting their strong candidate pool and capacity to meet productivity expectations consistently. Quantanite's adaptability and commitment to exceeding client needs are recurrent themes across feedback.

    See all 4 projects

    Reviews mention High-quality work

    Quantanite has received overwhelmingly positive feedback regarding the high quality of their work. Clients have noted their efficiency and ability to meet or exceed expectations consistently. One client highlighted, 'The quality of Quantanite's work is high,' emphasizing their proficiency in handling complex tasks. Another client remarked on the strong commitment of their analysts, stating they are 'like an extension of our full-time team.' Overall, the sentiment reflects confidence in Quantanite's capabilities and dedication to client success.
    • Transcription for Receipt Scanning Software Provider
      5.0 Mar 10, 2021

      The quality of Quantanite's work is high. They consistently met or exceeded our expectations. Their ability to keep our information secure was never an issue.

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    Industry Experience

    Quantanite has demonstrated expertise across the Software and Food & Beverages industries. In Software, they excel in receipt transcription and operational support, receiving praise for their quality and efficiency. In the Food & Beverages sector, they effectively manage menu programming and support, showcasing flexibility and responsiveness. Overall, client sentiment is highly positive, highlighting Quantanite’s ability to integrate seamlessly with teams and deliver results that meet or exceed expectations.

    Read All Reviews

    Select Industry to see insights

    Software Food & Beverages

    Average Project Cost Breakdown

    $50,000 to $199,999 (2) $10,000 to $49,000 (1) $200,000 to $999,999 (1)

    What Clients Have Said

    Client feedback regarding Quantanite's cost and value for money is predominantly positive. One client noted their fixed monthly billing per full-time employee as cost-effective, while another highlighted their competitive pricing as a key factor in selecting them. Overall, clients expressed satisfaction with the quality of work relative to costs, with one stating that Quantanite consistently exceeded productivity expectations and provided high-quality services. The sentiment indicates a strong perception of value for the investment made.
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    United States (2) Canada (1) England (1)
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  • The Contact Company Logotype

    5.0 2 reviews
    Undisclosed
    Undisclosed
    1,000 - 9,999
    Birkenhead , England

    Services provided

    60% Customer Service Outsourcing
    20% Back Office Outsourcing
    10% Call Center Services +1
    10% Sales Outsourcing

    Focus Areas

    36% Chat Support Services
    32% Phone Support Services
    16% Email Support Services +1
    16% Order Processing & Taking

    The Contact Company is a customer support and call center service provider known for delivering high-quality, scalable customer service. Their dedication to transparency and seamless project management has resulted in a customer satisfaction rate surpassing 80%. Approximately 100% of reviewers emphasize their positive company culture and commitment to client success.

    See all 2 projects

    Reviews mention Flexible

    Clients have expressed high satisfaction with The Contact Company's flexibility in adapting to new demands and changing requirements. One client noted their impressive agility during the onboarding process, highlighting that shared SaaS tools facilitated a smooth transition. Overall, the sentiment regarding flexibility is overwhelmingly positive, with clients recognizing The Contact Company’s commitment to aligning with their evolving needs and maintaining a productive workflow.
    • Customer Support for Entertainment Platform
      5.0 Feb 4, 2019

      We share the same SaaS tools, which made the onboarding process incredibly smooth. Their team maintains a fast and productive workflow and keeps us informed of trends. They are also extremely flexible with new demands and changing requirements.

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    Industry Experience

    The Contact Company has demonstrated expertise in the Media and Retail industries, providing high-quality customer support and call center services. In the Media sector, they excelled in scalability and customer satisfaction, surpassing goals with a focus on company culture and flexibility. In Retail, they have been recognized for delivering excellent results and transparency, reinforcing brand values. Overall, their strengths in both industries suggest a strong fit for projects requiring dedicated customer service solutions.

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    Media Retail

    Average Project Cost Breakdown

    $200,000 to $999,999 (2)

    What Clients Have Said

    The Contact Company is praised for its value-based pricing, with clients noting that they provide cost-effective and high-quality customer service. A representative from YouView highlighted their impressive pricing during a competitive evaluation, while Great Little Trading Co. emphasized the company's ability to reflect their high-end brand at a reasonable cost. Overall, clients express high satisfaction with the balance of cost and quality, reinforcing the company's strong value proposition.
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    United States (1) England (1)
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  • Commversion | Managed Live Chat Logotype

    5.0 2 reviews
    $1,000+
    Undisclosed
    50 - 249
    London, England

    Services provided

    20% Customer Service Outsourcing
    80% Conversion Optimization

    Focus Areas

    80% Chat Support Services
    20% Email Support Services

    Commversion | Managed Live Chat specializes in providing 24-hour live chat support services, effectively managing client queries and bookings for businesses. The company is highly recommended, with 100% of reviews praising its seamless integration into existing teams and its ability to enhance efficiency and customer engagement. Clients laud Commversion for its exceptional service quality, flexibility, and competence.

    See all 2 projects

    Reviews mention Team players

    Commversion UK has received positive feedback regarding their role as team players, with clients noting their ability to seamlessly integrate into existing operations. One client highlighted their impression that Commversion functions as a dedicated chat center, enhancing workflow and communication. The adaptability and responsiveness of the team were also praised, as they quickly adjusted to client needs, significantly improving efficiency and client engagement.
    • Live Chat Services for Beauty Clinic
      5.0 May 7, 2019

      Our initial contact was easy and hassle-free. I appreciate their ability to become a seamless extension of our team. Clients think we have a chat center dedicated only to us!

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    Industry Experience

    Commversion | Managed Live Chat has received positive feedback across various industries, including business services and arts, entertainment & music. Clients praised their expertise in handling client queries efficiently, enhancing customer engagement, and significantly freeing up internal resources. The business services sector highlighted their reliable, 24-hour support, while the arts industry noted their seamless integration and effective lead management. Overall, Commversion is well-regarded for its responsiveness and operational excellence, making it a strong fit for service-oriented sectors.

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    Select Industry to see insights

    Business services Arts, entertainment & music

    Average Project Cost Breakdown

    Less than $10,000 (1) $10,000 to $49,000 (1)

    What Clients Have Said

    Clients consistently commend Commversion for their exceptional value and cost-effectiveness. One client noted that the live chat service significantly reduced staffing needs, allowing them to focus more on in-house clients, while another highlighted the impressive quality of responses and the seamless integration into their operations. The feedback suggests that Commversion not only meets but exceeds expectations, providing substantial savings and efficiency, making it a worthwhile investment for businesses.
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    India (1) England (1)
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  • PREMIUMHELP Logotype

    5.0 4 reviews
    $1,000+
    < $25 / hr
    250 - 999
    Manchester, England

    Services provided

    10% Customer Service Outsourcing
    60% Back Office Outsourcing
    20% Social Media Marketing +1
    10% Graphic Design

    Focus Areas

    100% Chat Support Services

    PREMIUMHELP is an SEO service provider that assists businesses in enhancing their website rankings and organic traffic through skilled SEO analysts and virtual assistants. The company is praised for its affordability, effective communication, and professional efficiency, with 100% of reviewers noting successful SEO outcomes and workflow management. While the team is commended for meeting deadlines consistently, scheduling meetings could be improved.

    See all 4 projects

    Industry Experience

    PREMIUMHELP has demonstrated expertise primarily in the Education industry, providing SEO services that significantly improved website rankings and organic traffic for a career counseling firm. Clients praised their affordable packages, efficient professionals, and effective communication, noting a positive impact on sales through optimized content and social media. Overall sentiment towards their services in the Education sector is highly favorable, indicating a strong fit for organizations seeking digital marketing support.

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    Education

    Average Project Cost Breakdown

    $10,000 to $49,000 (1)

    What Clients Have Said

    Clients have consistently praised PREMIUMHELP for its affordability and value for money, noting that their packages are the most competitive in the market. One client emphasized their satisfaction with the cost-effectiveness of the services, highlighting the positive outcomes in organic traffic and sales. The efficient workflow and dedicated support were also acknowledged, reinforcing the sentiment that the company delivers substantial value relative to its pricing.
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    Manchester, England

    13th Floor, City Tower,
    Manchester, England M1 4BT

    50 - 75

    9962476758

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  • Arise Logotype

    4.7 3 reviews
    $250,000+
    $25 - $49 / hr
    250 - 999
    Leeds, England

    Services provided

    61% Customer Service Outsourcing
    19% Call Center Services
    10% Back Office Outsourcing +1
    10% Corporate Training & Coaching

    Focus Areas

    10% Chat Support Services
    80% Phone Support Services
    10% Email Support Services

    Arise is an outbound services company specializing in call management, appointment setting, and marketing. It is praised for its reliability and strong communication, with reviews consistently highlighting helpful service and customer care. Approximately 100% of the reviews express satisfaction with no significant areas for improvement, and clients report financial savings ranging from $100 to $5,000 monthly.

    See all 3 projects

    Reviews mention Communicative

    Clients consistently commend Arise for their strong communication skills, highlighting their effectiveness in managing outbound sales calls and customer interactions. One client specifically noted that 'communication is strong' and emphasized that their customer service is commendable. Overall, the sentiment regarding Arise's communicative abilities is highly positive, with no suggested areas for improvement in this regard.
    • Appointment Setting for Small Marketing Agency
      4.5 Aug 11, 2017

      Their customer service is good. Communication is strong. There are no improvements.

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    Industry Experience

    Arise demonstrates strong expertise across various industries, including Telecommunications, Manufacturing, and Advertising & Marketing. Clients commend their reliability, effective communication, and ability to produce significant cost savings. Feedback highlights their strengths in handling outbound calls and appointment setting, with substantial time and financial efficiencies reported. Overall, the positive sentiment underscores Arise's suitability for businesses seeking dependable support in customer engagement and sales across these sectors.

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    Telecommunications Manufacturing Advertising & marketing

    Average Project Cost Breakdown

    Less than $10,000 (1) $10,000 to $49,000 (1) $200,000 to $999,999 (1)

    What Clients Have Said

    Clients generally perceive Arise as providing excellent value for money, with one reviewer noting a monthly savings of $2,000, while another mentioned a $100 reduction in costs. Overall sentiment reflects satisfaction with their services, as clients highlight reliability and effective communication. The pricing structure appears flexible, with some clients receiving package deals. The company's ability to save clients both time and money is consistently acknowledged, reinforcing their reputation for cost-effectiveness.
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    Leeds, England

    1 Park Row
    Leeds, England LS1 5JL

    251 - 300

    1+ 855-274-7301

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  • Oneresource (Oneresource Virtual Assistants Ltd) Logotype

    4.8 5 reviews
    $1,000+
    $25 - $49 / hr
    10 - 49
    Banbury, England

    Services provided

    15% Customer Service Outsourcing
    25% Back Office Outsourcing
    15% Email Marketing +3
    15% Finance & Accounting Outsourcing (FAO)
    15% Sales Outsourcing
    15% Social Media Marketing

    Focus Areas

    50% Chat Support Services
    50% Email Support Services

    Oneresource Virtual Assistants Ltd provides virtual assistant services, specializing in administrative support, financial accounting, and market research. Their efficiency and professional approach are consistently praised, with 100% of reviewers noting positive outcomes, such as enhanced productivity and effective task management. Clients appreciate their swift, detailed work and the personal touch they bring to services.

    See all 5 projects

    Reviews mention Timely

    Clients consistently express positive sentiment regarding Oneresource Virtual Assistants Ltd's timely delivery of services. One client highlighted that tasks were 'always on time and in full,' while another noted the team's 'rapid response to tight deadlines.' Additionally, clients appreciated the proactive approach in managing workflows, allowing for smooth operations. Overall, feedback indicates a strong reliability in meeting deadlines, contributing to enhanced productivity and client satisfaction.
    • Invoicing & Expense Management for Sports Marketing Company
      5.0 Sep 19, 2023

      They've undoubtedly contributed to the smooth running of our business across multiple high-profile and international clients where attention to detail and rapid response to tight deadlines is essential.

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    • Virtual Assistant Solutions for Mortgage Broker
      5.0 May 2, 2022

      The ability to quickly and efficiently pick up new workflows at a moments notice, taking the pressure off the business.

      Read Full Review
    • Market Research for Real Estate Company
      5.0 Apr 4, 2022

      They got the job done swiftly and very efficiently. If 1 potential client comes on board we will get an infinite return on our investment.

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    Industry Experience

    Oneresource Virtual Assistants Ltd has demonstrated significant expertise across various industries, including Human Resources, Advertising & Marketing, Financial Services, and Real Estate. Feedback highlights their strengths in administrative support, invoicing and expense management, and market research. Clients commend their efficiency, attention to detail, and ability to enhance productivity. Overall sentiment is highly positive, particularly in Financial Services and Marketing sectors, making Oneresource a strong candidate for businesses seeking reliable support in these fields.

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    Select Industry to see insights

    Human Resources Advertising & marketing Financial services Real estate

    Average Project Cost Breakdown

    Less than $10,000 (3) $10,000 to $49,000 (1)

    What Clients Have Said

    Clients consistently highlight Oneresource Virtual Assistants Ltd's excellent value for money, with feedback emphasizing their competitive pricing and high-quality service. One client noted their 'good value for cost,' while another stated that the services provided were a 'value add' from the outset. The company is praised for its efficiency, which has allowed clients to focus on core business activities, demonstrating a strong return on investment.
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    London, England (2) Portsmouth, England (1) Oxford, England (1) Bloxham, England (1)
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  • Face for Business Logotype

    4.8 3 reviews
    Undisclosed
    Undisclosed
    10 - 49
    Burscough, England

    Services provided

    50% Customer Service Outsourcing
    50% Call Center Services

    Focus Areas

    10% Chat Support Services
    70% Phone Support Services
    20% Order Processing & Taking

    Face for Business is a company providing professional virtual receptionist and call answering services, praised for their personalized approach and seamless integration into client operations. Clients report a 100% satisfaction rate, highlighting improved customer relationships, enhanced service quality, and increased client conversions. The service is noted for its reliability, comprehensive call logging, and effective communication, with no areas identified for improvement.

    See all 3 projects

    Reviews mention High-quality work

    Clients consistently commend Face for Business for delivering high-quality work, emphasizing their ability to build strong relationships with callers and provide seamless service. One client noted their messaging service as 'fantastic' and highlighted that the transition to a virtual receptionist went unnoticed by clients. Another client praised their understanding of expectations and the ability to deliver precisely, resulting in a perfect 5/5 rating on Trustpilot. Overall, feedback reveals high satisfaction with the professionalism and effectiveness of their services.
    • Customer Support for Vaping & CBD Products Manufacturer
      4.5 Feb 24, 2022

      We could not be happier with FFB and would recommend without hesitation their services. We now view them as an integral part of OUR COMPANY. They listen...and deliver precisely against our remit.

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    • Answering Services for Financial Adviser Firm
      5.0 Feb 24, 2022

      On the back of Face For Business taking our calls we have converted more clients than anticipated and the feedback from our clients is impressive. The service and feedback is second to none, they can also provide us with a recording of the calls that they have taken.

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    Industry Experience

    Face for Business has received positive feedback primarily in the Financial Services and Manufacturing industries. Clients from financial services praised their call answering and customer support, highlighting their ability to build personal relationships with clients and enhance client conversion rates. In the manufacturing sector, particularly in vaping and CBD products, they were commended for their understanding of client needs and seamless integration into company operations. Overall, sentiment across these industries is highly favorable, showcasing Face for Business as a reliable partner for organizations seeking personalized and effective customer service solutions.

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    Select Industry to see insights

    Financial services Manufacturing

    Average Project Cost Breakdown

    Less than $10,000 (2) $10,000 to $49,000 (1)

    What Clients Have Said

    Clients consistently praise Face for Business for providing high-quality services at competitive prices. One client noted their monthly investment of £300-£350 as cost-effective compared to hiring an in-house receptionist. Another highlighted the excellent value, stating they receive first-class support at a highly competitive price. Overall, the sentiment reflects satisfaction with both the affordability and the value delivered, with many clients viewing the service as integral to their operations.
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  • Medical PA Logotype

    4.5 1 review
    Undisclosed
    $25 - $49 / hr
    10 - 49
    Harlow, England

    Services provided

    35% Customer Service Outsourcing
    35% Call Center Services
    30% Back Office Outsourcing

    Focus Areas

    10% Chat Support Services
    45% Phone Support Services
    25% Email Support Services +1
    20% Order Processing & Taking

    Medical PA is a call center service provider specializing in managing phone calls and appointment scheduling for medical clinics. Reviews highlight their professionalism and efficiency, with 100% of feedback indicating positive time savings and patient satisfaction. However, 100% of reviews also note the need for improvement in handling call transfers without dropping calls.

    See all 1 projects

    Industry Experience

    Medical PA demonstrates notable expertise in the healthcare industry, providing efficient call center services that significantly reduce administrative burdens for medical professionals. Feedback highlights their professionalism and responsiveness, leading to improved patient interactions. While praised for their efficiency, minor concerns about call handling consistency were noted. Overall, the sentiment is positive, making Medical PA a strong candidate for healthcare providers seeking to enhance patient management.

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    Select Industry to see insights

    Healthcare

    Average Project Cost Breakdown

    Less than $10,000 (1)

    What Clients Have Said

    Clients generally perceive Medical PA as offering good value for money, with one podiatrist noting an investment of approximately $7,500, which significantly saved him time previously spent on calls. The professionalism of their service received positive feedback, with patients appreciating the responsiveness. However, there were minor concerns regarding call handling consistency. Overall, the sentiment is favorable, indicating that clients find the cost justified by the efficiency and quality of service provided.
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  • CALLCARE Logotype

    0.5 1 review
    $1,000+
    < $25 / hr
    250 - 999
    London, England

    Services provided

    40% Customer Service Outsourcing
    40% Call Center Services
    20% Back Office Outsourcing

    Focus Areas

    10% Chat Support Services
    40% Order Processing & Taking
    40% Phone Support Services +1
    10% Email Support Services

    CALLCARE is a UK-based company providing out-of-hours telephone answering services. While their onboarding process is reportedly effective, with initial setup conducted smoothly, reviews highlight significant shortcomings in communication and project management. Approximately 80% of feedback emphasizes poor post-implementation support, with reports of unreturned communications and unmet contractual commitments, leading to project abandonment.

    See all 1 projects

    Industry Experience

    CALLCARE has received feedback primarily from the software industry, where they were tasked with providing out-of-hours support. Reviewers noted their effective onboarding process and reasonable pricing. However, overall sentiment indicates dissatisfaction due to poor post-implementation support, slow communication, and inadequate staff training, leading to a lack of engagement and fulfillment of contractual obligations. Potential clients in the software sector may consider CALLCARE's strengths in initial setup but should be cautious regarding ongoing service reliability.

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    Select Industry to see insights

    Software

    Average Project Cost Breakdown

    $10,000 to $49,000 (1)

    What Clients Have Said

    Clients have noted that CALLCARE offers a reasonable pricing structure, making it an attractive option for services. However, feedback indicates that the overall value is diminished by poor post-implementation support and communication issues. One client reported dissatisfaction with being billed despite abandoning the project due to unmet commitments. Overall, while the initial onboarding process was praised, the lack of responsiveness and ineffective staff training have led to concerns regarding the true value for money.
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  • 3C Online Logotype

    Not yet reviewed

    $1,000+
    $25 - $49 / hr
    10 - 49
    London, England

    Services provided

    55% Customer Service Outsourcing
    30% Sales Outsourcing
    10% Content Marketing +1
    5% Content Writing Services

    Focus Areas

    25% Chat Support Services
    25% Email Support Services
    25% Order Processing & Taking +1
    25% Phone Support Services

    3C Online, a Customer Service Outsourcing company, was launched in 2015. The team specializes in Customer Service Outsourcing and Sales Outsourcing.

    Read more
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  • NexAura Logotype

    Not yet reviewed

    $5,000+
    $100 - $149 / hr
    10 - 49
    Bradford, England

    Services provided

    10% Customer Service Outsourcing
    30% Custom Software Development
    20% AI Consulting +3
    20% AI Development
    10% AI Agents
    10% Call Center Services

    Focus Areas

    50% Chat Support Services
    50% Phone Support Services

    NexAura is a custom software development firm. The Bradford, England-based firm provides Custom Software Development and Artificial Intelligence.

    Read more
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  • Webhelp Logotype

    Not yet reviewed

    Undisclosed
    Undisclosed
    10,000+
    London, England

    Services provided

    33% Customer Service Outsourcing
    23% Call Center Services
    15% Sales Outsourcing +17
    5% Back Office Outsourcing
    5% Business Consulting
    5% Finance & Accounting Outsourcing (FAO)
    1% AI Development
    1% BI & Big Data Consulting & SI
    1% CRM Consulting and SI
    1% Custom Software Development
    1% Digital Strategy
    1% Graphic Design
    1% HR Consulting
    1% Mobile App Development
    1% Transcription
    1% Translation
    1% UX/UI Design
    1% Unified Communications Consulting & SI
    1% Web Design
    1% Web Development

    Focus Areas

    10% Chat Support Services
    70% Phone Support Services
    15% Email Support Services +1
    5% Order Processing & Taking

    Webhelp, a Customer Service Outsourcing company, was established in 2000. The large team provides Customer Service Outsourcing and Call Center Services.

    Read more

    London, England

    Brock House 19 Langham Street
    London, England W1W 7NY

    More than 5k

    +44 (0)1324575000

    See All Locations (52)
    View Profile
  • Virtalent Logotype

    Not yet reviewed

    Undisclosed
    $25 - $49 / hr
    50 - 249
    Birmingham, England

    Services provided

    10% Customer Service Outsourcing
    80% Back Office Outsourcing
    5% Other Marketing +1
    5% Sales Outsourcing

    Focus Areas

    70% Chat Support Services
    15% Order Processing & Taking
    15% Phone Support Services

    Virtalent is a Back Office Outsourcing company. Their midsize team of employees is located in Birmingham, England. Their team provides Back Office Outsourcing and Customer Service Outsourcing.

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  • Bill Gosling Outsourcing Logotype

    Not yet reviewed

    $10,000+
    < $25 / hr
    1,000 - 9,999
    Glasgow , Scotland

    Services provided

    35% Customer Service Outsourcing
    25% Call Center Services
    10% Back Office Outsourcing +4
    10% Corporate Training & Coaching
    10% Sales Outsourcing
    5% AI Development
    5% Other Application Development

    Focus Areas

    14% Chat Support Services
    43% Phone Support Services
    33% Order Processing & Taking +1
    10% Email Support Services

    Large Customer Service Outsourcing company Bill Gosling Outsourcing, is in Newmarket, Canada and Glasgow , Scotland. The team offers Customer Service Outsourcing and Call Center Services.

    Read more

    Glasgow , Scotland

    Anderston House 389 Argyle Street
    Glasgow , Scotland G2 8LR

    251 - 300

    See All Locations (5)
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  • Call Center Solutions Logotype

    Not yet reviewed

    $1,000+
    < $25 / hr
    10 - 49
    Balsall Common, England

    Services provided

    51% Customer Service Outsourcing
    49% Call Center Services

    Focus Areas

    50% Chat Support Services
    35% Phone Support Services
    15% Order Processing & Taking

    Call Center Solutions is a Balsall Common, England-based Customer Service Outsourcing company. Their services include Customer Service Outsourcing and Call Center Services.

    Read more
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  • FM Outsource Logotype

    Not yet reviewed

    $1,000+
    < $25 / hr
    250 - 999
    Bury, England

    Services provided

    80% Customer Service Outsourcing
    10% Business Consulting
    5% Transcription +1
    5% Translation

    Focus Areas

    19% Chat Support Services
    62% Phone Support Services
    19% Email Support Services

    FM Outsource is a Bury, England-based Customer Service Outsourcing company. They specialize in Customer Service Outsourcing and Business Consulting and were founded in 2012.

    Read more
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  • Whistl Logotype

    Not yet reviewed

    Undisclosed
    Undisclosed
    1,000 - 9,999
    Marlow, England

    Services provided

    10% Customer Service Outsourcing
    30% Fulfillment
    15% Call Center Services +8
    10% Back Office Outsourcing
    10% Logistics & Supply Chain Consulting
    5% Air Freight
    5% Freight forwarding
    5% Ocean Freight
    5% Rail Freight
    3% Direct Marketing
    2% Product Marketing

    Focus Areas

    25% Chat Support Services
    25% Email Support Services
    25% Order Processing & Taking +1
    25% Phone Support Services

    Whistl , a Fulfillment company, was founded in 1950. The team focuses on Fulfillment and Call Center Services and is based in Marlow, England.

    Read more
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  • Impact Call Centre Logotype

    Not yet reviewed

    Undisclosed
    Undisclosed
    50 - 249
    Romsey , England

    Services provided

    50% Customer Service Outsourcing
    50% Sales Outsourcing

    Focus Areas

    26% Chat Support Services
    44% Phone Support Services
    30% Order Processing & Taking

    Impact Call Centre is a Customer Service Outsourcing and Sales Outsourcing company. They are located in Romsey , England. Their team offers Customer Service Outsourcing and Sales Outsourcing.

    Read more
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  • The Answer Centre Logotype

    Not yet reviewed

    $1,000+
    < $25 / hr
    50 - 249
    Wokingham , England

    Services provided

    20% Customer Service Outsourcing
    70% Call Center Services
    10% Back Office Outsourcing

    Focus Areas

    100% Chat Support Services

    The Answer Centre is an answering service. The Wokingham , England-based team specializes in Call Center Services and Customer Service Outsourcing.

    Read more
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  • Call Vidia Logotype

    Not yet reviewed

    $5,000+
    $25 - $49 / hr
    10 - 49
    London , England

    Services provided

    35% Customer Service Outsourcing
    25% Back Office Outsourcing
    20% Call Center Services +1
    20% Sales Outsourcing

    Focus Areas

    71% Chat Support Services
    29% Phone Support Services

    Founded in 2018, Call Vidia is a Customer Service Outsourcing company. The company offers Customer Service Outsourcing and Back Office Outsourcing, and is small.

    Read more

    London , England

    1501, New Providence Wharf, 1 Fairmont Avenue
    London , England E14 9PB

    10 - 15

    +44.800.433.2876

    See All Locations (2)
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  • go-centric Limited Logotype

    Not yet reviewed

    Undisclosed
    Undisclosed
    50 - 249
    Glasgow, Scotland

    Services provided

    45% Customer Service Outsourcing
    25% Call Center Services
    10% Back Office Outsourcing +3
    10% Business Consulting
    5% Custom Software Development
    5% Mobile App Development

    Focus Areas

    27% Chat Support Services
    73% Phone Support Services

    Go-centric Limited is a Customer Service Outsourcing company in Glasgow, Scotland. Founded in 1996, the team provides Customer Service Outsourcing and Call Center Services.

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  • Top Employee Logotype

    Not yet reviewed

    $1,000+
    < $25 / hr
    10 - 49
    Corby, England

    Services provided

    95% Customer Service Outsourcing
    1% Graphic Design
    1% Other Design +3
    1% Sales Outsourcing
    1% UX/UI Design
    1% Web Design

    Focus Areas

    25% Chat Support Services
    25% Email Support Services
    25% Order Processing & Taking +1
    25% Phone Support Services

    Customer Service Outsourcing company Top Employee focuses on Customer Service Outsourcing and Web Design. They are headquartered in Corby, England.

    Read more
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  • Taskaler Logotype

    Not yet reviewed

    $10,000+
    Undisclosed
    50 - 249
    Glasgow, Scotland

    Services provided

    40% Customer Service Outsourcing
    30% Back Office Outsourcing
    20% Call Center Services +1
    10% Warehousing & Distribution

    Focus Areas

    30% Chat Support Services
    50% Email Support Services
    15% Order Processing & Taking +1
    5% Phone Support Services

    Taskaler is a Customer Service Outsourcing company. They were founded in 2021, and their services include Customer Service Outsourcing and Back Office Outsourcing.

    Read more
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  • Live IT Support Logotype

    Not yet reviewed

    $1,000+
    < $25 / hr
    10 - 49
    Balsall Common, England

    Services provided

    30% Customer Service Outsourcing
    50% IT Managed Services
    10% Call Center Services +1
    10% Sales Outsourcing

    Focus Areas

    80% Chat Support Services
    20% Phone Support Services

    Live IT Support is a Balsall Common, England-based IT managed services company. They offer IT managed services and Customer Service Outsourcing and were established in 2016.

    Read more
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  • ProcessFlows Logotype

    Not yet reviewed

    $1,000+
    < $25 / hr
    50 - 249
    Hants, England

    Services provided

    10% Customer Service Outsourcing
    50% Back Office Outsourcing
    10% Business Consulting +3
    10% Custom Software Development
    10% Finance & Accounting Outsourcing (FAO)
    10% IT Managed Services

    Focus Areas

    100% Chat Support Services

    ProcessFlows, a Back Office Outsourcing company, focus on Back Office Outsourcing and Custom Software Development. They were launched in 1987.

    Read more
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  • Angel Call Handling Logotype

    Not yet reviewed

    $1,000+
    < $25 / hr
    2 - 9
    Andover, England

    Services provided

    36% Customer Service Outsourcing
    38% Call Center Services
    26% Sales Outsourcing

    Focus Areas

    69% Chat Support Services
    31% Phone Support Services

    Angel Call Handling is a small telephone answering service. Launched in 2017, the team offers Call Center Services and Customer Service Outsourcing.

    Read more
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  • Konecta Logotype

    Not yet reviewed

    $1,000+
    < $25 / hr
    10,000+
    Milton Keynes, England

    Services provided

    20% Customer Service Outsourcing
    40% Back Office Outsourcing
    30% Call Center Services +1
    10% Sales Outsourcing

    Focus Areas

    50% Chat Support Services
    50% Phone Support Services

    Konecta, a Back Office Outsourcing company, offers Back Office Outsourcing and Call Center Services. The agency is headquartered in Milton Keynes, England.

    Read more
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  • ServicesNow Group Logotype

    Not yet reviewed

    Undisclosed
    Undisclosed
    250 - 999
    Manchester, England

    Services provided

    35% Customer Service Outsourcing
    35% Back Office Outsourcing
    30% Transcription

    Focus Areas

    50% Chat Support Services
    50% Phone Support Services

    ServicesNow Group is a Back Office Outsourcing company established in 2002. The agency offers Back Office Outsourcing and Customer Service Outsourcing, and is midsize.

    Read more
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  • Ventrica Logotype

    Not yet reviewed

    $1,000+
    < $25 / hr
    250 - 999
    Southend-on-sea, England

    Services provided

    33% Customer Service Outsourcing
    34% Call Center Services
    20% Back Office Outsourcing +1
    13% Sales Outsourcing

    Focus Areas

    50% Chat Support Services
    50% Phone Support Services

    Launched in 2010, Ventrica is an answering service company. The team offers Call Center Services and Customer Service Outsourcing.

    Read more
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  • MPL Contact Logotype

    Not yet reviewed

    $1,000+
    < $25 / hr
    50 - 249
    Sutton Coldfield, England

    Services provided

    51% Customer Service Outsourcing
    49% Call Center Services

    Focus Areas

    49% Chat Support Services
    51% Phone Support Services

    MPL Contact is a Customer Service Outsourcing company founded in 1994. The team specializes in Customer Service Outsourcing and Call Center Services and is based in Sutton Coldfield, England.

    Read more
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  • Lemon Contact Centre Logotype

    Not yet reviewed

    $1,000+
    < $25 / hr
    50 - 249
    Stockton-on-Tees , England

    Services provided

    25% Customer Service Outsourcing
    52% Call Center Services
    23% Back Office Outsourcing

    Focus Areas

    30% Chat Support Services
    70% Phone Support Services

    Lemon Contact Centre, a telephone answering service, is located in Stockton-on-Tees , England. Their services include Call Center Services and Customer Service Outsourcing.

    Read more
    View Profile
  • BusinAssist Logotype

    5.0 1 review
    Undisclosed
    Undisclosed
    2 - 9
    Romford, England

    Services provided

    25% Customer Service Outsourcing
    25% Back Office Outsourcing
    25% Business Consulting +1
    25% Call Center Services

    Focus Areas

    50% Chat Support Services
    50% Phone Support Services

    BusinAssist is a top provider of global business support solutions. We focus in delivering support services to start-ups, small to medium-sized businesses, as well as major multinational

    Read more
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  • Granby Logotype

    Not yet reviewed

    $10,000+
    $150 - $199 / hr
    50 - 249
    Blackburn, England

    Services provided

    19% Customer Service Outsourcing
    25% Digital Strategy
    25% IT Managed Services +2
    19% Back Office Outsourcing
    12% Call Center Services

    Focus Areas

    33% Chat Support Services
    34% Order Processing & Taking
    33% Phone Support Services

    Granby is a Digital Strategy company. Based in Blackburn, England, the agency was established in 1999. Their services include Digital Strategy and IT managed services.

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  • e-PA Logotype

    Not yet reviewed

    Undisclosed
    Undisclosed
    10 - 49
    Shanklin, England

    Services provided

    70% Customer Service Outsourcing
    30% Call Center Services

    Focus Areas

    10% Chat Support Services
    60% Phone Support Services
    15% Email Support Services +1
    15% Order Processing & Taking

    E-PA is a Customer Service Outsourcing company. They were established in 2002, and their services include Customer Service Outsourcing and Call Center Services.

    Read more
    View Profile
  • Clearanswer Logotype

    Not yet reviewed

    $1,000+
    < $25 / hr
    250 - 999
    Borough Green, England

    Services provided

    46% Customer Service Outsourcing
    41% Call Center Services
    13% Back Office Outsourcing

    Focus Areas

    27% Chat Support Services
    41% Phone Support Services
    32% Order Processing & Taking

    Customer Service Outsourcing company Clearanswer specializes in Customer Service Outsourcing and Call Center Services. They are based in Borough Green, England.

    Read more
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  • Advantis Credit Limited Logotype

    Not yet reviewed

    Undisclosed
    Undisclosed
    50 - 249
    Stoke-on-Trent, England

    Services provided

    40% Customer Service Outsourcing
    20% Back Office Outsourcing
    20% Call Center Services +1
    20% Financial Advising & Planning

    Focus Areas

    50% Chat Support Services
    50% Phone Support Services

    Advantis Credit Limited is a Customer Service Outsourcing company. Located in Stoke-on-Trent, England, the team specializes in Customer Service Outsourcing and Call Center Services.

    Read more
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  • Medlysis Logotype

    5.0 1 review
    $1,000+
    < $25 / hr
    10 - 49
    London, England

    Services provided

    20% Customer Service Outsourcing
    55% Call Center Services
    25% Recruitment Process Outsourcing

    Focus Areas

    40% Chat Support Services
    35% Phone Support Services
    15% Email Support Services +1
    10% Order Processing & Taking

    Medlysis – Simplifying Medical Record Retrieval & ROI Services Location: London, UK | Serving clients across the United States Description:Medlysis is a specialized third-party service

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  • Reliance International Limited Logotype

    Not yet reviewed

    $1,000+
    < $25 / hr
    2 - 9
    Cheltenham, England

    Services provided

    50% Customer Service Outsourcing
    50% Back Office Outsourcing

    Focus Areas

    25% Chat Support Services
    25% Email Support Services
    25% Order Processing & Taking +1
    25% Phone Support Services

    Reliance International Limited, a Back Office Outsourcing and Customer Service Outsourcing company, was launched in 2019. The company offers Back Office Outsourcing and Customer Service Outsourcing.

    Read more
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  • Demand Exchange Logotype

    Not yet reviewed

    Undisclosed
    Undisclosed
    10 - 49
    London, England

    Services provided

    50% Customer Service Outsourcing
    50% Sales Outsourcing

    Focus Areas

    50% Chat Support Services
    50% Email Support Services

    Demand Exchange, a Customer Service Outsourcing and Sales Outsourcing company, was established in 2017. They provides Customer Service Outsourcing and Sales Outsourcing.

    Read more
    View Profile
  • Destiny Business Solutions Ltd Logotype

    Not yet reviewed

    $1,000+
    < $25 / hr
    50 - 249
    Chigwell, England

    Services provided

    20% Customer Service Outsourcing
    80% Back Office Outsourcing

    Focus Areas

    25% Chat Support Services
    25% Email Support Services
    25% Order Processing & Taking +1
    25% Phone Support Services

    Founded in 2011, Destiny Business Solutions Ltd is a midsize Back Office Outsourcing company. Their team provides Back Office Outsourcing and Customer Service Outsourcing.

    Read more
    View Profile
  • TechOvex Logotype

    Not yet reviewed

    Undisclosed
    Undisclosed
    50 - 249
    Prestwich, England

    Services provided

    30% Customer Service Outsourcing
    35% Back Office Outsourcing
    35% Finance & Accounting Outsourcing (FAO)

    Focus Areas

    100% Chat Support Services

    Back Office Outsourcing company TechOvex is headquartered in Prestwich, England. They provide Back Office Outsourcing and Finance & Accounting Outsourcing (FAO) and were established in 2019.

    Read more
    View Profile
  • UK Call Centre Logotype

    Not yet reviewed

    $1,000+
    < $25 / hr
    10 - 49
    Chester , England

    Services provided

    44% Customer Service Outsourcing
    56% Call Center Services

    Focus Areas

    57% Chat Support Services
    43% Phone Support Services

    Call center service UK Call Centre was launched in 1993. The company specializes in Call Center Services and Customer Service Outsourcing.

    Read more
    View Profile
  • AlldayPA Logotype

    Not yet reviewed

    $1,000+
    < $25 / hr
    250 - 999
    Salford, England

    Services provided

    15% Customer Service Outsourcing
    62% Call Center Services
    13% Back Office Outsourcing +1
    10% Sales Outsourcing

    Focus Areas

    40% Chat Support Services
    25% Order Processing & Taking
    25% Phone Support Services +1
    10% Email Support Services

    Call center service AlldayPA focuses on Call Center Services and Customer Service Outsourcing. They are based in Salford, England.

    Read more
    View Profile
  • Desire Group International Logotype

    5.0 1 review
    $5,000+
    < $25 / hr
    2 - 9
    London, England

    Services provided

    15% Customer Service Outsourcing
    40% Sales Outsourcing
    10% Direct Marketing +5
    10% Email Marketing
    10% Search Engine Optimization
    5% Business Consulting
    5% Content Marketing
    5% Social Media Marketing

    Focus Areas

    30% Chat Support Services
    35% Email Support Services
    25% Phone Support Services +1
    10% Order Processing & Taking

    Desire Group International specializes in services such as Customer Support Outsourcing and sales process improvement. Overall feedback from clients highlights their tech-driven approach, seamless reporting, and efficient project management, leading to significant business growth and increased revenue. Clients appreciate their systematic work process but suggest room for improvement in pricing.

    See all 1 projects
    View Profile
  • Capita Customer Mgt Logotype

    Not yet reviewed

    $1,000+
    < $25 / hr
    10,000+
    Wath upon Dearne, England

    Services provided

    10% Customer Service Outsourcing
    10% Accounting
    10% Digital Strategy +12
    10% IT Managed Services
    10% Marketing Strategy
    5% Back Office Outsourcing
    5% Business Consulting
    5% CRM Consulting and SI
    5% Email Marketing
    5% Graphic Design
    5% HR Consulting
    5% Mobile & App Marketing
    5% Mobile App Development
    5% Print Design
    5% Translation

    Focus Areas

    25% Chat Support Services
    38% Phone Support Services
    37% Order Processing & Taking

    Accounting company Capita Customer Mgt provides Accounting and Digital Strategy. They were launched in 1984.

    Read more
    View Profile

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Clutch Leaders Matrix

Rollover to see company insights or click a company below for more details.

1 Top Customer Service
2 AnswerForce
3 Quantanite
4 Riseup Labs
5 The Contact Company
6 Commversion | Managed Live Chat
7 PREMIUMHELP
8 Task Virtual
9 Arise
10 Oneresource (Oneresource Virtual Assistants Ltd)
11 Face for Business
12 Medical PA
13 CALLCARE

List of the Top 13 United Kingdom Chat Support Companies

  1. Top Customer Service Logotype

    Top Customer Service

    $1,000+
    Undisclosed
    250 - 999
    London, England

    Ability to deliver

    34.8/40.0
    20/20 Reviews
    8.6/10 Clients & Experience
    6.2/10 Market Presence

    Service focus

    55% Customer Service Outsourcing
    20% Chat Support Services
    45% Other
    View Profile Visit Website
  2. AnswerForce Logotype

    AnswerForce

    Undisclosed
    Undisclosed
    1,000 - 9,999
    Edinburgh, Scotland

    Ability to deliver

    31.2/40.0
    14.6/20 Reviews
    8.3/10 Clients & Experience
    8.4/10 Market Presence

    Service focus

    30% Customer Service Outsourcing
    40% Chat Support Services
    70% Other
    View Profile Visit Website
  3. Quantanite Logotype

    Quantanite

    $1,000+
    < $25 / hr
    1,000 - 9,999
    London, England

    Ability to deliver

    30.3/40.0
    15.6/20 Reviews
    7.6/10 Clients & Experience
    7.1/10 Market Presence

    Service focus

    30% Customer Service Outsourcing
    20% Chat Support Services
    70% Other
    View Profile Visit Website
  4. Riseup Labs Logotype

    Riseup Labs

    $5,000+
    < $25 / hr
    250 - 999
    London, England

    Ability to deliver

    35/40.0
    17/20 Reviews
    10/10 Clients & Experience
    8.1/10 Market Presence

    Service focus

    10% Customer Service Outsourcing
    25% Chat Support Services
    90% Other
    View Profile Visit Website
  5. The Contact Company Logotype

    The Contact Company

    Undisclosed
    Undisclosed
    1,000 - 9,999
    Birkenhead , England

    Ability to deliver

    24.7/40.0
    16.2/20 Reviews
    2.7/10 Clients & Experience
    5.8/10 Market Presence

    Service focus

    60% Customer Service Outsourcing
    36% Chat Support Services
    40% Other
    View Profile Visit Website
  6. Commversion | Managed Live Chat Logotype

    Commversion | Managed Live Chat

    $1,000+
    Undisclosed
    50 - 249
    London, England

    Ability to deliver

    27.2/40.0
    16.2/20 Reviews
    5.7/10 Clients & Experience
    5.3/10 Market Presence

    Service focus

    20% Customer Service Outsourcing
    80% Chat Support Services
    80% Other
    View Profile Visit Website
  7. PREMIUMHELP Logotype

    PREMIUMHELP

    $1,000+
    < $25 / hr
    250 - 999
    Manchester, England

    Ability to deliver

    23.3/40.0
    16.2/20 Reviews
    2.2/10 Clients & Experience
    4.9/10 Market Presence

    Service focus

    10% Customer Service Outsourcing
    100% Chat Support Services
    90% Other
    View Profile Visit Website
  8. Task Virtual Logotype

    Task Virtual

    $1,000+
    < $25 / hr
    50 - 249
    London, England

    Ability to deliver

    27.2/40.0
    16.6/20 Reviews
    2.2/10 Clients & Experience
    8.3/10 Market Presence

    Service focus

    10% Customer Service Outsourcing
    25% Chat Support Services
    90% Other
    View Profile Visit Website
  9. Arise Logotype

    Arise

    $250,000+
    $25 - $49 / hr
    250 - 999
    Leeds, England

    Ability to deliver

    23/40.0
    15.2/20 Reviews
    0/10 Clients & Experience
    7.8/10 Market Presence

    Service focus

    61% Customer Service Outsourcing
    10% Chat Support Services
    39% Other
    View Profile Visit Website
  10. Oneresource (Oneresource Virtual Assistants Ltd) Logotype

    Oneresource (Oneresource Virtual Assistants Ltd)

    $1,000+
    $25 - $49 / hr
    10 - 49
    Banbury, England

    Ability to deliver

    22.7/40.0
    15.8/20 Reviews
    1.8/10 Clients & Experience
    5.2/10 Market Presence

    Service focus

    15% Customer Service Outsourcing
    50% Chat Support Services
    85% Other
    View Profile Visit Website
  11. Face for Business Logotype

    Face for Business

    Undisclosed
    Undisclosed
    10 - 49
    Burscough, England

    Ability to deliver

    22.3/40.0
    15.6/20 Reviews
    0.4/10 Clients & Experience
    6.3/10 Market Presence

    Service focus

    50% Customer Service Outsourcing
    10% Chat Support Services
    50% Other
    View Profile Visit Website
  12. Medical PA Logotype

    Medical PA

    Undisclosed
    $25 - $49 / hr
    10 - 49
    Harlow, England

    Ability to deliver

    20.1/40.0
    14.6/20 Reviews
    1.4/10 Clients & Experience
    4/10 Market Presence

    Service focus

    35% Customer Service Outsourcing
    10% Chat Support Services
    65% Other
    View Profile Visit Website
  13. CALLCARE Logotype

    CALLCARE

    $1,000+
    < $25 / hr
    250 - 999
    London, England

    Ability to deliver

    16.3/40.0
    1.6/20 Reviews
    7.6/10 Clients & Experience
    7.1/10 Market Presence

    Service focus

    40% Customer Service Outsourcing
    10% Chat Support Services
    60% Other
    View Profile Visit Website
  14. Answer4u Logotype

    Answer4u

    $1,000+
    < $25 / hr
    50 - 249
    Nottingham , England

    Ability to deliver

    7.6/40.0
    0/20 Reviews
    2/10 Clients & Experience
    5.6/10 Market Presence

    Service focus

    35% Customer Service Outsourcing
    50% Chat Support Services
    65% Other
    View Profile Visit Website
  15. 3C Online Logotype

    3C Online

    $1,000+
    $25 - $49 / hr
    10 - 49
    London, England

    Ability to deliver

    9.9/40.0
    0/20 Reviews
    4.6/10 Clients & Experience
    5.3/10 Market Presence

    Service focus

    55% Customer Service Outsourcing
    25% Chat Support Services
    45% Other
    View Profile Visit Website
  16. NexAura Logotype

    NexAura

    $5,000+
    $100 - $149 / hr
    10 - 49
    Bradford, England

    Ability to deliver

    11/40.0
    0/20 Reviews
    7/10 Clients & Experience
    4/10 Market Presence

    Service focus

    10% Customer Service Outsourcing
    50% Chat Support Services
    90% Other
    View Profile Visit Website
  17. Webhelp Logotype

    Webhelp

    Undisclosed
    Undisclosed
    10,000+
    London, England

    Ability to deliver

    7.2/40.0
    0/20 Reviews
    0/10 Clients & Experience
    7.2/10 Market Presence

    Service focus

    33% Customer Service Outsourcing
    10% Chat Support Services
    67% Other
    View Profile Visit Website
  18. Virtalent Logotype

    Virtalent

    Undisclosed
    $25 - $49 / hr
    50 - 249
    Birmingham, England

    Ability to deliver

    8.5/40.0
    0/20 Reviews
    1.4/10 Clients & Experience
    7.1/10 Market Presence

    Service focus

    10% Customer Service Outsourcing
    70% Chat Support Services
    90% Other
    View Profile Visit Website
  19. Bill Gosling Outsourcing Logotype

    Bill Gosling Outsourcing

    $10,000+
    < $25 / hr
    1,000 - 9,999
    Glasgow , Scotland

    Ability to deliver

    5.7/40.0
    0/20 Reviews
    0/10 Clients & Experience
    5.7/10 Market Presence

    Service focus

    35% Customer Service Outsourcing
    14% Chat Support Services
    65% Other
    View Profile Visit Website
  20. Call Center Solutions Logotype

    Call Center Solutions

    $1,000+
    < $25 / hr
    10 - 49
    Balsall Common, England

    Ability to deliver

    4.9/40.0
    0/20 Reviews
    0/10 Clients & Experience
    4.9/10 Market Presence

    Service focus

    51% Customer Service Outsourcing
    50% Chat Support Services
    49% Other
    View Profile Visit Website
  21. FM Outsource Logotype

    FM Outsource

    $1,000+
    < $25 / hr
    250 - 999
    Bury, England

    Ability to deliver

    5.5/40.0
    0/20 Reviews
    0/10 Clients & Experience
    5.5/10 Market Presence

    Service focus

    80% Customer Service Outsourcing
    19% Chat Support Services
    20% Other
    View Profile Visit Website
  22. Whistl Logotype

    Whistl

    Undisclosed
    Undisclosed
    1,000 - 9,999
    Marlow, England

    Ability to deliver

    6.4/40.0
    0/20 Reviews
    0/10 Clients & Experience
    6.4/10 Market Presence

    Service focus

    10% Customer Service Outsourcing
    25% Chat Support Services
    90% Other
    View Profile Visit Website
  23. Impact Call Centre Logotype

    Impact Call Centre

    Undisclosed
    Undisclosed
    50 - 249
    Romsey , England

    Ability to deliver

    5.2/40.0
    0/20 Reviews
    0/10 Clients & Experience
    5.2/10 Market Presence

    Service focus

    50% Customer Service Outsourcing
    26% Chat Support Services
    50% Other
    View Profile Visit Website
  24. The Answer Centre Logotype

    The Answer Centre

    $1,000+
    < $25 / hr
    50 - 249
    Wokingham , England

    Ability to deliver

    5.5/40.0
    0/20 Reviews
    0/10 Clients & Experience
    5.5/10 Market Presence

    Service focus

    20% Customer Service Outsourcing
    100% Chat Support Services
    80% Other
    View Profile Visit Website
  25. Call Vidia Logotype

    Call Vidia

    $5,000+
    $25 - $49 / hr
    10 - 49
    London , England

    Ability to deliver

    5.2/40.0
    0/20 Reviews
    0/10 Clients & Experience
    5.2/10 Market Presence

    Service focus

    35% Customer Service Outsourcing
    71% Chat Support Services
    65% Other
    View Profile Visit Website
  26. go-centric Limited Logotype

    go-centric Limited

    Undisclosed
    Undisclosed
    50 - 249
    Glasgow, Scotland

    Ability to deliver

    4.9/40.0
    0/20 Reviews
    0/10 Clients & Experience
    4.9/10 Market Presence

    Service focus

    45% Customer Service Outsourcing
    27% Chat Support Services
    55% Other
    View Profile Visit Website
  27. Top Employee Logotype

    Top Employee

    $1,000+
    < $25 / hr
    10 - 49
    Corby, England

    Ability to deliver

    6.1/40.0
    0/20 Reviews
    2.1/10 Clients & Experience
    4/10 Market Presence

    Service focus

    95% Customer Service Outsourcing
    25% Chat Support Services
    5% Other
    View Profile Visit Website
  28. Taskaler Logotype

    Taskaler

    $10,000+
    Undisclosed
    50 - 249
    Glasgow, Scotland

    Ability to deliver

    4.6/40.0
    0/20 Reviews
    0/10 Clients & Experience
    4.6/10 Market Presence

    Service focus

    40% Customer Service Outsourcing
    30% Chat Support Services
    60% Other
    View Profile Visit Website

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