Top Chat Support Services in the United Kingdom
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$1,000+Undisclosed250 - 999London, England
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See all 68 projectsTop Customer Service is a highly-regarded Customer Support Outsourcing provider specializing in inbound call handling and customer service BPO solutions. The company consistently receives positive feedback for its professionalism and efficient communication, with over 90% of clients highlighting improved response times and increased customer satisfaction. Their AI-assisted systems and trained agents ensure seamless integration and reliable support across various industries.
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$1,000+< $25 / hr50 - 249London, England
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See all 54 projectsTask Virtual is a Customer Support Outsourcing company specializing in enhancing client interactions and improving response times. With 100% positive feedback, reviewers commend their 24/7 support and expertise in cybersecurity. Their services include live chat, email, and phone support, consistently delivering timely and informed customer care solutions.
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$5,000+< $25 / hr250 - 999London, England
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See all 44 projectsRiseup Labs is a versatile software development company specializing in web and mobile app development, UI/UX design, and backend systems. The company's reviews reflect an 85% positive feedback rating, with clients praising their adaptability, project management, and ability to understand and integrate business workflows. Approximately 20% of reviewers highlighted their ability to suggest practical improvements, and over 30% commended their communication and responsiveness.
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$1,000+< $25 / hr50 - 249Nottingham , England
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Answer4u is a call center service. The company is based in Nottingham , England. Their services include Call Center Services and Customer Service Outsourcing.
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UndisclosedUndisclosed1,000 - 9,999Edinburgh, Scotland
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See all 18 projectsAnswerForce provides comprehensive Customer Support Outsourcing (CSO) services, including global, around-the-clock support. Reviews highlight significant reductions in backlogs and commend the company for its consistent problem resolution, demonstrating effective and reliable service delivery.
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$1,000+< $25 / hr1,000 - 9,999London, England
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See all 4 projectsQuantanite is a service provider specializing in data transcription, menu programming, and support staffing. The company consistently receives high praise for its efficiency, flexibility, and ability to integrate seamlessly with clients' teams. Reviews show a 100% positive satisfaction rate, highlighting their strong candidate pool and capacity to meet productivity expectations consistently. Quantanite's adaptability and commitment to exceeding client needs are recurrent themes across feedback.
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UndisclosedUndisclosed1,000 - 9,999Birkenhead , England
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See all 2 projectsThe Contact Company is a customer support and call center service provider known for delivering high-quality, scalable customer service. Their dedication to transparency and seamless project management has resulted in a customer satisfaction rate surpassing 80%. Approximately 100% of reviewers emphasize their positive company culture and commitment to client success.
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$1,000+Undisclosed50 - 249London, England
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See all 2 projectsCommversion | Managed Live Chat specializes in providing 24-hour live chat support services, effectively managing client queries and bookings for businesses. The company is highly recommended, with 100% of reviews praising its seamless integration into existing teams and its ability to enhance efficiency and customer engagement. Clients laud Commversion for its exceptional service quality, flexibility, and competence.
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$1,000+< $25 / hr250 - 999Manchester, England
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See all 4 projectsPREMIUMHELP is an SEO service provider that assists businesses in enhancing their website rankings and organic traffic through skilled SEO analysts and virtual assistants. The company is praised for its affordability, effective communication, and professional efficiency, with 100% of reviewers noting successful SEO outcomes and workflow management. While the team is commended for meeting deadlines consistently, scheduling meetings could be improved.
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$250,000+$25 - $49 / hr250 - 999Leeds, England
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See all 3 projectsArise is an outbound services company specializing in call management, appointment setting, and marketing. It is praised for its reliability and strong communication, with reviews consistently highlighting helpful service and customer care. Approximately 100% of the reviews express satisfaction with no significant areas for improvement, and clients report financial savings ranging from $100 to $5,000 monthly.
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$1,000+$25 - $49 / hr10 - 49Banbury, England
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See all 5 projectsOneresource Virtual Assistants Ltd provides virtual assistant services, specializing in administrative support, financial accounting, and market research. Their efficiency and professional approach are consistently praised, with 100% of reviewers noting positive outcomes, such as enhanced productivity and effective task management. Clients appreciate their swift, detailed work and the personal touch they bring to services.
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UndisclosedUndisclosed10 - 49Burscough, England
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See all 3 projectsFace for Business is a company providing professional virtual receptionist and call answering services, praised for their personalized approach and seamless integration into client operations. Clients report a 100% satisfaction rate, highlighting improved customer relationships, enhanced service quality, and increased client conversions. The service is noted for its reliability, comprehensive call logging, and effective communication, with no areas identified for improvement.
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Undisclosed$25 - $49 / hr10 - 49Harlow, England
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See all 1 projectsMedical PA is a call center service provider specializing in managing phone calls and appointment scheduling for medical clinics. Reviews highlight their professionalism and efficiency, with 100% of feedback indicating positive time savings and patient satisfaction. However, 100% of reviews also note the need for improvement in handling call transfers without dropping calls.
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$1,000+< $25 / hr250 - 999London, England
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See all 1 projectsCALLCARE is a UK-based company providing out-of-hours telephone answering services. While their onboarding process is reportedly effective, with initial setup conducted smoothly, reviews highlight significant shortcomings in communication and project management. Approximately 80% of feedback emphasizes poor post-implementation support, with reports of unreturned communications and unmet contractual commitments, leading to project abandonment.
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$1,000+$25 - $49 / hr10 - 49London, England
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3C Online, a Customer Service Outsourcing company, was launched in 2015. The team specializes in Customer Service Outsourcing and Sales Outsourcing.
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$5,000+$100 - $149 / hr10 - 49Bradford, England
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NexAura is a custom software development firm. The Bradford, England-based firm provides Custom Software Development and Artificial Intelligence.
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UndisclosedUndisclosed10,000+London, England
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Webhelp, a Customer Service Outsourcing company, was established in 2000. The large team provides Customer Service Outsourcing and Call Center Services.
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Undisclosed$25 - $49 / hr50 - 249Birmingham, England
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Virtalent is a Back Office Outsourcing company. Their midsize team of employees is located in Birmingham, England. Their team provides Back Office Outsourcing and Customer Service Outsourcing.
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$10,000+< $25 / hr1,000 - 9,999Glasgow , Scotland
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Large Customer Service Outsourcing company Bill Gosling Outsourcing, is in Newmarket, Canada and Glasgow , Scotland. The team offers Customer Service Outsourcing and Call Center Services.
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$1,000+< $25 / hr10 - 49Balsall Common, England
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Call Center Solutions is a Balsall Common, England-based Customer Service Outsourcing company. Their services include Customer Service Outsourcing and Call Center Services.
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$1,000+< $25 / hr250 - 999Bury, England
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FM Outsource is a Bury, England-based Customer Service Outsourcing company. They specialize in Customer Service Outsourcing and Business Consulting and were founded in 2012.
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UndisclosedUndisclosed1,000 - 9,999Marlow, England
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Whistl , a Fulfillment company, was founded in 1950. The team focuses on Fulfillment and Call Center Services and is based in Marlow, England.
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UndisclosedUndisclosed50 - 249Romsey , England
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Impact Call Centre is a Customer Service Outsourcing and Sales Outsourcing company. They are located in Romsey , England. Their team offers Customer Service Outsourcing and Sales Outsourcing.
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$1,000+< $25 / hr50 - 249Wokingham , England
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The Answer Centre is an answering service. The Wokingham , England-based team specializes in Call Center Services and Customer Service Outsourcing.
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$5,000+$25 - $49 / hr10 - 49London , England
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Founded in 2018, Call Vidia is a Customer Service Outsourcing company. The company offers Customer Service Outsourcing and Back Office Outsourcing, and is small.
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UndisclosedUndisclosed50 - 249Glasgow, Scotland
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Go-centric Limited is a Customer Service Outsourcing company in Glasgow, Scotland. Founded in 1996, the team provides Customer Service Outsourcing and Call Center Services.
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$1,000+< $25 / hr10 - 49Corby, England
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Customer Service Outsourcing company Top Employee focuses on Customer Service Outsourcing and Web Design. They are headquartered in Corby, England.
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$10,000+Undisclosed50 - 249Glasgow, Scotland
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Taskaler is a Customer Service Outsourcing company. They were founded in 2021, and their services include Customer Service Outsourcing and Back Office Outsourcing.
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$1,000+< $25 / hr10 - 49Balsall Common, England
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Live IT Support is a Balsall Common, England-based IT managed services company. They offer IT managed services and Customer Service Outsourcing and were established in 2016.
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$1,000+< $25 / hr50 - 249Hants, England
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ProcessFlows, a Back Office Outsourcing company, focus on Back Office Outsourcing and Custom Software Development. They were launched in 1987.
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$1,000+< $25 / hr2 - 9Andover, England
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Angel Call Handling is a small telephone answering service. Launched in 2017, the team offers Call Center Services and Customer Service Outsourcing.
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$1,000+< $25 / hr10,000+Milton Keynes, England
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Konecta, a Back Office Outsourcing company, offers Back Office Outsourcing and Call Center Services. The agency is headquartered in Milton Keynes, England.
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UndisclosedUndisclosed250 - 999Manchester, England
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ServicesNow Group is a Back Office Outsourcing company established in 2002. The agency offers Back Office Outsourcing and Customer Service Outsourcing, and is midsize.
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$1,000+< $25 / hr250 - 999Southend-on-sea, England
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Launched in 2010, Ventrica is an answering service company. The team offers Call Center Services and Customer Service Outsourcing.
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$1,000+< $25 / hr50 - 249Sutton Coldfield, England
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MPL Contact is a Customer Service Outsourcing company founded in 1994. The team specializes in Customer Service Outsourcing and Call Center Services and is based in Sutton Coldfield, England.
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$1,000+< $25 / hr50 - 249Stockton-on-Tees , England
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Lemon Contact Centre, a telephone answering service, is located in Stockton-on-Tees , England. Their services include Call Center Services and Customer Service Outsourcing.
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UndisclosedUndisclosed2 - 9Romford, England
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See all 1 projectsBusinAssist is a top provider of global business support solutions. We focus in delivering support services to start-ups, small to medium-sized businesses, as well as major multinational
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$10,000+$150 - $199 / hr50 - 249Blackburn, England
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Granby is a Digital Strategy company. Based in Blackburn, England, the agency was established in 1999. Their services include Digital Strategy and IT managed services.
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UndisclosedUndisclosed10 - 49Shanklin, England
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E-PA is a Customer Service Outsourcing company. They were established in 2002, and their services include Customer Service Outsourcing and Call Center Services.
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$1,000+< $25 / hr250 - 999Borough Green, England
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Customer Service Outsourcing company Clearanswer specializes in Customer Service Outsourcing and Call Center Services. They are based in Borough Green, England.
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UndisclosedUndisclosed50 - 249Stoke-on-Trent, England
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Advantis Credit Limited is a Customer Service Outsourcing company. Located in Stoke-on-Trent, England, the team specializes in Customer Service Outsourcing and Call Center Services.
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$1,000+< $25 / hr10 - 49London, England
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See all 1 projectsMedlysis – Simplifying Medical Record Retrieval & ROI Services Location: London, UK | Serving clients across the United States Description:Medlysis is a specialized third-party service
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$1,000+< $25 / hr2 - 9Cheltenham, England
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Reliance International Limited, a Back Office Outsourcing and Customer Service Outsourcing company, was launched in 2019. The company offers Back Office Outsourcing and Customer Service Outsourcing.
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UndisclosedUndisclosed10 - 49London, England
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Demand Exchange, a Customer Service Outsourcing and Sales Outsourcing company, was established in 2017. They provides Customer Service Outsourcing and Sales Outsourcing.
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$1,000+< $25 / hr50 - 249Chigwell, England
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Founded in 2011, Destiny Business Solutions Ltd is a midsize Back Office Outsourcing company. Their team provides Back Office Outsourcing and Customer Service Outsourcing.
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UndisclosedUndisclosed50 - 249Prestwich, England
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Back Office Outsourcing company TechOvex is headquartered in Prestwich, England. They provide Back Office Outsourcing and Finance & Accounting Outsourcing (FAO) and were established in 2019.
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$1,000+< $25 / hr10 - 49Chester , England
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Call center service UK Call Centre was launched in 1993. The company specializes in Call Center Services and Customer Service Outsourcing.
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$1,000+< $25 / hr250 - 999Salford, England
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Call center service AlldayPA focuses on Call Center Services and Customer Service Outsourcing. They are based in Salford, England.
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$5,000+< $25 / hr2 - 9London, England
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See all 1 projectsDesire Group International specializes in services such as Customer Support Outsourcing and sales process improvement. Overall feedback from clients highlights their tech-driven approach, seamless reporting, and efficient project management, leading to significant business growth and increased revenue. Clients appreciate their systematic work process but suggest room for improvement in pricing.
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UndisclosedUndisclosed50 - 249Cuffley, England
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BoS Outsourcing, an Advertising company, offer Advertising and Marketing Strategy. They were launched in 2017.
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List of the Top 13 United Kingdom Chat Support Companies
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$1,000+Undisclosed250 - 999London, England
Ability to deliver
34.8/40.020/20 Reviews8.6/10 Clients & Experience6.2/10 Market PresenceService focus
55% Customer Service Outsourcing20% Chat Support Services45% Other -
UndisclosedUndisclosed1,000 - 9,999Edinburgh, Scotland
Ability to deliver
31.2/40.014.6/20 Reviews8.3/10 Clients & Experience8.4/10 Market PresenceService focus
30% Customer Service Outsourcing40% Chat Support Services70% Other -
$5,000+< $25 / hr250 - 999London, England
Ability to deliver
35.7/40.017.6/20 Reviews10/10 Clients & Experience8.1/10 Market PresenceService focus
10% Customer Service Outsourcing25% Chat Support Services90% Other -
$1,000+< $25 / hr1,000 - 9,999London, England
Ability to deliver
30.3/40.015.6/20 Reviews7.6/10 Clients & Experience7.1/10 Market PresenceService focus
30% Customer Service Outsourcing20% Chat Support Services70% Other -
UndisclosedUndisclosed1,000 - 9,999Birkenhead , England
Ability to deliver
24.7/40.016.2/20 Reviews2.7/10 Clients & Experience5.8/10 Market PresenceService focus
60% Customer Service Outsourcing36% Chat Support Services40% Other -
$1,000+Undisclosed50 - 249London, England
Ability to deliver
27.2/40.016.2/20 Reviews5.7/10 Clients & Experience5.3/10 Market PresenceService focus
20% Customer Service Outsourcing80% Chat Support Services80% Other -
$1,000+< $25 / hr250 - 999Manchester, England
Ability to deliver
23.3/40.016.2/20 Reviews2.2/10 Clients & Experience4.9/10 Market PresenceService focus
10% Customer Service Outsourcing100% Chat Support Services90% Other -
$1,000+< $25 / hr50 - 249London, England
Ability to deliver
27.2/40.016.6/20 Reviews2.2/10 Clients & Experience8.3/10 Market PresenceService focus
10% Customer Service Outsourcing25% Chat Support Services90% Other -
$250,000+$25 - $49 / hr250 - 999Leeds, England
Ability to deliver
23/40.015.2/20 Reviews0/10 Clients & Experience7.8/10 Market PresenceService focus
61% Customer Service Outsourcing10% Chat Support Services39% Other -
$1,000+$25 - $49 / hr10 - 49Banbury, England
Ability to deliver
22.7/40.015.8/20 Reviews1.8/10 Clients & Experience5.2/10 Market PresenceService focus
15% Customer Service Outsourcing50% Chat Support Services85% Other -
UndisclosedUndisclosed10 - 49Burscough, England
Ability to deliver
22.3/40.015.6/20 Reviews0.4/10 Clients & Experience6.3/10 Market PresenceService focus
50% Customer Service Outsourcing10% Chat Support Services50% Other -
Undisclosed$25 - $49 / hr10 - 49Harlow, England
Ability to deliver
20.1/40.014.6/20 Reviews1.4/10 Clients & Experience4/10 Market PresenceService focus
35% Customer Service Outsourcing10% Chat Support Services65% Other -
$1,000+< $25 / hr250 - 999London, England
Ability to deliver
16.3/40.01.6/20 Reviews7.6/10 Clients & Experience7.1/10 Market PresenceService focus
40% Customer Service Outsourcing10% Chat Support Services60% Other -
$1,000+< $25 / hr50 - 249Nottingham , England
Ability to deliver
7.6/40.00/20 Reviews2/10 Clients & Experience5.6/10 Market PresenceService focus
35% Customer Service Outsourcing50% Chat Support Services65% Other -
$1,000+$25 - $49 / hr10 - 49London, England
Ability to deliver
9.9/40.00/20 Reviews4.6/10 Clients & Experience5.3/10 Market PresenceService focus
55% Customer Service Outsourcing25% Chat Support Services45% Other -
$5,000+$100 - $149 / hr10 - 49Bradford, England
Ability to deliver
11/40.00/20 Reviews7/10 Clients & Experience4/10 Market PresenceService focus
10% Customer Service Outsourcing50% Chat Support Services90% Other -
UndisclosedUndisclosed10,000+London, England
Ability to deliver
7.2/40.00/20 Reviews0/10 Clients & Experience7.2/10 Market PresenceService focus
33% Customer Service Outsourcing10% Chat Support Services67% Other -
Undisclosed$25 - $49 / hr50 - 249Birmingham, England
Ability to deliver
8.5/40.00/20 Reviews1.4/10 Clients & Experience7.1/10 Market PresenceService focus
10% Customer Service Outsourcing70% Chat Support Services90% Other -
$10,000+< $25 / hr1,000 - 9,999Glasgow , Scotland
Ability to deliver
5.7/40.00/20 Reviews0/10 Clients & Experience5.7/10 Market PresenceService focus
35% Customer Service Outsourcing14% Chat Support Services65% Other -
$1,000+< $25 / hr10 - 49Balsall Common, England
Ability to deliver
4.9/40.00/20 Reviews0/10 Clients & Experience4.9/10 Market PresenceService focus
51% Customer Service Outsourcing50% Chat Support Services49% Other -
$1,000+< $25 / hr250 - 999Bury, England
Ability to deliver
5.5/40.00/20 Reviews0/10 Clients & Experience5.5/10 Market PresenceService focus
80% Customer Service Outsourcing19% Chat Support Services20% Other -
UndisclosedUndisclosed1,000 - 9,999Marlow, England
Ability to deliver
6.4/40.00/20 Reviews0/10 Clients & Experience6.4/10 Market PresenceService focus
10% Customer Service Outsourcing25% Chat Support Services90% Other -
UndisclosedUndisclosed50 - 249Romsey , England
Ability to deliver
5.2/40.00/20 Reviews0/10 Clients & Experience5.2/10 Market PresenceService focus
50% Customer Service Outsourcing26% Chat Support Services50% Other -
$1,000+< $25 / hr50 - 249Wokingham , England
Ability to deliver
5.5/40.00/20 Reviews0/10 Clients & Experience5.5/10 Market PresenceService focus
20% Customer Service Outsourcing100% Chat Support Services80% Other -
$5,000+$25 - $49 / hr10 - 49London , England
Ability to deliver
5.2/40.00/20 Reviews0/10 Clients & Experience5.2/10 Market PresenceService focus
35% Customer Service Outsourcing71% Chat Support Services65% Other -
UndisclosedUndisclosed50 - 249Glasgow, Scotland
Ability to deliver
4.9/40.00/20 Reviews0/10 Clients & Experience4.9/10 Market PresenceService focus
45% Customer Service Outsourcing27% Chat Support Services55% Other -
$1,000+< $25 / hr10 - 49Corby, England
Ability to deliver
6.1/40.00/20 Reviews2.1/10 Clients & Experience4/10 Market PresenceService focus
95% Customer Service Outsourcing25% Chat Support Services5% Other -
$10,000+Undisclosed50 - 249Glasgow, Scotland
Ability to deliver
4.6/40.00/20 Reviews0/10 Clients & Experience4.6/10 Market PresenceService focus
40% Customer Service Outsourcing30% Chat Support Services60% Other
Latest Chat Support Services Articles
See all articles![How to Build a Budget for Call Center Services [With Template] cover image](https://img.shgstatic.com/clutch-static-prod/image/resize/715x400/s3fs-public/article/ba3fb126c373d45b88403b0272fa9201.jpg)
How to Build a Budget for Call Center Services [With Template]
Call center costs can add up over time, so it’s important that companies establish a thorough budget plan before outsourcing.
