Top Chat Support Services in the United Kingdom
72 Companies
List of the Top United Kingdom Chat Support Companies
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Top Customer Service
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$1,000+Undisclosed250 - 999London, EnglandServices provided
80% Customer Service Outsourcing10% Back Office Outsourcing10% Call Center ServicesFocus Areas
20% Chat Support Services50% Phone Support Services20% Email Support Services +110% Order Processing & TakingSee all 67 projectsTop Customer Service is a prominent provider of Customer Support Outsourcing and Call Center Solutions, offering services such as inbound call handling and customer inquiry management. With a 100% satisfaction rate, clients commend their professionalism and efficiency, noting significant improvements in response times and client satisfaction. Approximately 75% of reviewers praise their seamless integration and alignment with company values.
Reviews mention Knowledgeable
The overall sentiment regarding the knowledgeability of Top Customer Service is highly positive. Clients commend their understanding of the recruitment industry, which significantly benefited the project. One client noted, 'Top Customer Service has knowledge of the recruitment side of our business, which is something we’re looking for.' Additionally, the technical team's tiered support structure was highlighted as very helpful, further underscoring their expertise in managing complex technical requirements.-
Tech Support & Customer Service for an AI-Based Hiring Co
5.0 Jun 27, 2025Top Customer Service has knowledge of the recruitment side of our business, which is something we’re looking for. It has been helpful to us. If you need technical support, Top Customer Service has a very good technical team. They have tier 1, tier 2, and tier 3 support, and they’re very helpful.
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26 of 26 reviews are 5 stars16 new reviews for Customer Service Outsourcing services$50,000 – $199,999 avg. project costRead 26 Recent ReviewsReviewed 26 times in the past 6 months
In the past six months, client feedback for Top Customer Service has been overwhelmingly positive, highlighting their professionalism and responsiveness. Clients noted improved communication, faster response times, and reduced missed inquiries, particularly in industries like construction and childcare. Specific praise included the effective handling of customer inquiries and the seamless integration of their services into existing workflows. Clients appreciated the team's ability to represent their brands well, with no significant areas for improvement identified.Was this helpful?
5 of 5 Chat Support Services reviews are 5 stars$200,000 – $999,999 avg. project costChat Support Services Experience
Overall, Top Customer Service has received positive feedback for their Chat Support Services, with 100% of reviewers expressing satisfaction. Clients commend the team's professionalism, responsiveness, and ability to learn specific industry languages and procedures quickly. Notably, 75% mentioned improved customer satisfaction and efficiency, while 50% cited significant cost savings. Reviewers emphasized the seamless integration of support processes and the effective handling of customer interactions. Areas for improvement were rarely noted, reflecting consistent performance across projects.
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See All Locations (4)London, England
40 Wenlock Road MASBROUGH STREET
London, England N1 7GH101 - 150
8889730077
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$5,000+< $25 / hr250 - 999London, England
Services provided
10% Customer Service Outsourcing10% AI Agents10% AI Development +710% Custom Software Development10% Generative AI10% IT Managed Services10% IT Staff Augmentation10% Mobile App Development10% UX/UI Design10% Web DevelopmentFocus Areas
25% Chat Support Services25% Email Support Services25% Order Processing & Taking +125% Phone Support ServicesSee all 43 projectsRiseup Labs is a versatile software development company offering services in mobile app development, web design, and IoT solutions. Their reviews reveal high client satisfaction, with 100% of feedback highlighting their efficiency, adaptability, and strong project management. Many clients, around 80%, appreciate their responsiveness and ability to handle changes. Some improvement in cost and time estimation is suggested by a small percentage of clients.
Reviews mention Accommodating
The feedback regarding the sentiment of 'Accommodating' is overwhelmingly positive. Clients highlighted the exceptional communication and hands-on approach of the project manager, who was praised for being attentive and responsive to needs. One client noted that the team was 'very accommodating' throughout the entire process, from scriptwriting to editing, requiring minimal repetition of requests. Overall, the sentiment reflects a strong appreciation for the company's flexibility and dedication to client satisfaction.-
Video Production for Creative Agency
5.0 Nov 24, 2021Their project manager Mr. Dipu was a great communicator and very hands-on with everything that was needed. They were very accommodating from scriptwriting, storyboard, and edit processes, and I didn't have to repeat myself endless times. Just said what I wanted once - and they got it.
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1 of 3 reviews are 5 stars$50,000 – $199,999 avg. project costRead 3 Recent ReviewsReviewed 3 times in the past 6 months
In the past six months, Riseup Labs has received positive feedback for their adaptability and effective project management. Clients from diverse sectors, including ATEC Australia and Pizza Hotline, praised their timely deliveries and willingness to iterate based on client feedback. Notably, ATEC highlighted the significant increase in IoT connections due to Riseup's backend development. While some clients suggested improvements in cost and time estimation, overall sentiment remains favorable, with strong recommendations for their services.Was this helpful?
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This provider is fluent in 1 language:
- English
This provider is available in 4 time zones:
- Middle East Time (MET)
- Greenwich Mean Time (GMT)
- Pacific Standard Time (PST)
- Universal Coordinated Time (UTC)
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See All Locations (5)London, England
Unit 2595, 275 New North Road, London, N1 7AA, UK
London, England N1 7AA6 - 9
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$1,000+< $25 / hr50 - 249Nottingham , England
Services provided
35% Customer Service Outsourcing55% Call Center Services10% Back Office OutsourcingFocus Areas
50% Chat Support Services25% Phone Support Services15% Order Processing & Taking +110% Email Support ServicesAnswer4u is a call center service. The company is based in Nottingham , England. Their services include Call Center Services and Customer Service Outsourcing.
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UndisclosedUndisclosed1,000 - 9,999Edinburgh, Scotland
Services provided
30% Customer Service Outsourcing70% Call Center ServicesFocus Areas
40% Chat Support Services60% Phone Support ServicesSee all 18 projectsAnswerForce provides comprehensive Customer Support Outsourcing (CSO) services, including global, around-the-clock support. Reviews highlight significant reductions in backlogs and commend the company for its consistent problem resolution, demonstrating effective and reliable service delivery.
Reviews mention Well-organized projects
Clients have consistently praised AnswerForce for their well-organized project execution. One client noted the 'incredibly simple and thorough' setup process, highlighting the seamless collaboration between teams. Another emphasized the proactive support received in scripting and integration, which resulted in a significant improvement in staff efficiency. Overall, the sentiment reflects a strong satisfaction with AnswerForce's ability to manage projects effectively, ensuring no calls are missed and service levels are maintained.-
Answering Services for IT Services Firm
5.0 Nov 16, 2020Set-up was incredibly simple and thorough. AnswerForce consultants were incredibly helpful in scripting and integration set-up. AnswerForce and our staff work seamlessly together.
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Average Project Cost Breakdown
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Overall, clients express positive sentiments regarding AnswerForce's cost-effectiveness and value for money. Several reviews highlight competitive pricing and flexible billing structures tailored to call volumes, such as a client noting a monthly cost of $225 for comprehensive service. Additionally, clients appreciate the high-quality service relative to pricing, with one stating that AnswerForce offers 'excellent service at a good cost.' However, some feedback indicates room for improvement in pricing transparency and billing clarity.Was this helpful?
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See All Locations (3)Edinburgh, Scotland
11 Rutland Street
Edinburgh, Scotland EH1 2AB76 - 100
08000119020
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$1,000+< $25 / hr1,000 - 9,999London, England
Services provided
30% Customer Service Outsourcing20% Back Office Outsourcing20% Call Center Services +220% Sales Outsourcing10% TranscriptionFocus Areas
20% Chat Support Services30% Order Processing & Taking30% Phone Support Services +120% Email Support ServicesSee all 4 projectsQuantanite is a service provider specializing in data transcription, menu programming, and support staffing. The company consistently receives high praise for its efficiency, flexibility, and ability to integrate seamlessly with clients' teams. Reviews show a 100% positive satisfaction rate, highlighting their strong candidate pool and capacity to meet productivity expectations consistently. Quantanite's adaptability and commitment to exceeding client needs are recurrent themes across feedback.
Reviews mention Timely
Overall, client sentiment regarding Quantanite's timeliness is highly positive. Clients noted that Quantanite consistently exceeded productivity expectations, often completing tasks faster than anticipated. One client highlighted that their outputs were consistently over 100%, while another mentioned their project management was effective, with regular updates and communication. Although there were initial hiccups, Quantanite quickly addressed concerns and improved performance, demonstrating their commitment to meeting deadlines and maintaining strong client relationships.-
Website & Account Management Services for Food Delivery Firm
4.5 Jan 12, 2021Consistently, they've been over 100%, and they’re completing their work faster than I expect them to. Their project management has been great. The Quantanite team has a very regular cadence in terms of providing us with updates on performance. Their members have at least a weekly call with their team leads.
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Industry Experience
Quantanite has demonstrated expertise across the Software and Food & Beverages industries. In Software, they excel in receipt transcription and operational support, receiving praise for their quality and efficiency. In the Food & Beverages sector, they effectively manage menu programming and support, showcasing flexibility and responsiveness. Overall, client sentiment is highly positive, highlighting Quantanite’s ability to integrate seamlessly with teams and deliver results that meet or exceed expectations.
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Software Food & BeveragesWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Client feedback regarding Quantanite's cost and value for money is predominantly positive. One client noted their fixed monthly billing per full-time employee as cost-effective, while another highlighted their competitive pricing as a key factor in selecting them. Overall, clients expressed satisfaction with the quality of work relative to costs, with one stating that Quantanite consistently exceeded productivity expectations and provided high-quality services. The sentiment indicates a strong perception of value for the investment made.Was this helpful?
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UndisclosedUndisclosed1,000 - 9,999Birkenhead , England
Services provided
60% Customer Service Outsourcing20% Back Office Outsourcing10% Call Center Services +110% Sales OutsourcingFocus Areas
36% Chat Support Services32% Phone Support Services16% Email Support Services +116% Order Processing & TakingSee all 2 projectsThe Contact Company is a customer support and call center service provider known for delivering high-quality, scalable customer service. Their dedication to transparency and seamless project management has resulted in a customer satisfaction rate surpassing 80%. Approximately 100% of reviewers emphasize their positive company culture and commitment to client success.
Reviews mention Dedicated
Clients express a strong sentiment of dedication regarding The Contact Company, highlighting their commitment to customer satisfaction. One client noted, "Despite being an outsourced vendor, they are dedicated to our goal of maximum customer satisfaction." Additionally, their positive company culture and flexibility in adapting to changing requirements further reinforce this sentiment. Overall, feedback indicates a high level of trust and appreciation for The Contact Company's dedicated approach to service.-
Customer Support for Entertainment Platform
5.0 Feb 4, 2019Their positive company culture is undoubtedly their greatest strength. Despite being an outsourced vendor, they are dedicated to our goal of maximum customer satisfaction. From our perspective, there are no areas of concern.
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Industry Experience
The Contact Company has demonstrated expertise in the Media and Retail industries, providing high-quality customer support and call center services. In the Media sector, they excelled in scalability and customer satisfaction, surpassing goals with a focus on company culture and flexibility. In Retail, they have been recognized for delivering excellent results and transparency, reinforcing brand values. Overall, their strengths in both industries suggest a strong fit for projects requiring dedicated customer service solutions.
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Media RetailWas this helpful?
Average Project Cost Breakdown
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The Contact Company is praised for its value-based pricing, with clients noting that they provide cost-effective and high-quality customer service. A representative from YouView highlighted their impressive pricing during a competitive evaluation, while Great Little Trading Co. emphasized the company's ability to reflect their high-end brand at a reasonable cost. Overall, clients express high satisfaction with the balance of cost and quality, reinforcing the company's strong value proposition.Was this helpful?
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$1,000+Undisclosed50 - 249London, England
Services provided
20% Customer Service Outsourcing80% Conversion OptimizationFocus Areas
80% Chat Support Services20% Email Support ServicesSee all 2 projectsCommversion | Managed Live Chat specializes in providing 24-hour live chat support services, effectively managing client queries and bookings for businesses. The company is highly recommended, with 100% of reviews praising its seamless integration into existing teams and its ability to enhance efficiency and customer engagement. Clients laud Commversion for its exceptional service quality, flexibility, and competence.
Reviews mention Flexible
Clients have consistently praised Commversion for their flexibility in addressing project needs. One client noted that the project manager demonstrated flexibility and precision, ensuring thorough communication and confirmation processes. This adaptability has been highlighted as a key factor in their effective collaboration, contributing to the overall satisfaction with the service. The sentiment surrounding flexibility is overwhelmingly positive, with clients feeling well-supported in their unique requirements.-
Live Chat Support for Coworking Website
5.0 May 11, 2019The project manager is flexible and precise. He shares all of the sheets with us and conducts two additional confirmations. All of the approved answers come back for one final check before going online.
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Industry Experience
Commversion | Managed Live Chat has received positive feedback across various industries, including business services and arts, entertainment & music. Clients praised their expertise in handling client queries efficiently, enhancing customer engagement, and significantly freeing up internal resources. The business services sector highlighted their reliable, 24-hour support, while the arts industry noted their seamless integration and effective lead management. Overall, Commversion is well-regarded for its responsiveness and operational excellence, making it a strong fit for service-oriented sectors.
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Business services Arts, entertainment & musicWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients consistently commend Commversion for their exceptional value and cost-effectiveness. One client noted that the live chat service significantly reduced staffing needs, allowing them to focus more on in-house clients, while another highlighted the impressive quality of responses and the seamless integration into their operations. The feedback suggests that Commversion not only meets but exceeds expectations, providing substantial savings and efficiency, making it a worthwhile investment for businesses.Was this helpful?
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$1,000+< $25 / hr250 - 999Manchester, England
Services provided
10% Customer Service Outsourcing60% Back Office Outsourcing20% Social Media Marketing +110% Graphic DesignFocus Areas
100% Chat Support ServicesSee all 4 projectsPREMIUMHELP is an SEO service provider that assists businesses in enhancing their website rankings and organic traffic through skilled SEO analysts and virtual assistants. The company is praised for its affordability, effective communication, and professional efficiency, with 100% of reviewers noting successful SEO outcomes and workflow management. While the team is commended for meeting deadlines consistently, scheduling meetings could be improved.
Industry Experience
PREMIUMHELP has demonstrated expertise primarily in the Education industry, providing SEO services that significantly improved website rankings and organic traffic for a career counseling firm. Clients praised their affordable packages, efficient professionals, and effective communication, noting a positive impact on sales through optimized content and social media. Overall sentiment towards their services in the Education sector is highly favorable, indicating a strong fit for organizations seeking digital marketing support.
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Average Project Cost Breakdown
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Clients have consistently praised PREMIUMHELP for its affordability and value for money, noting that their packages are the most competitive in the market. One client emphasized their satisfaction with the cost-effectiveness of the services, highlighting the positive outcomes in organic traffic and sales. The efficient workflow and dedicated support were also acknowledged, reinforcing the sentiment that the company delivers substantial value relative to its pricing.Was this helpful?
See All Locations (4)Manchester, England
13th Floor, City Tower,
Manchester, England M1 4BT50 - 75
9962476758
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$250,000+$25 - $49 / hr250 - 999Leeds, England
Services provided
61% Customer Service Outsourcing19% Call Center Services10% Back Office Outsourcing +110% Corporate Training & CoachingFocus Areas
10% Chat Support Services80% Phone Support Services10% Email Support ServicesSee all 3 projectsArise is an outbound services company specializing in call management, appointment setting, and marketing. It is praised for its reliability and strong communication, with reviews consistently highlighting helpful service and customer care. Approximately 100% of the reviews express satisfaction with no significant areas for improvement, and clients report financial savings ranging from $100 to $5,000 monthly.
Reviews mention Proactive
The reviews for Arise highlight a consistently proactive approach in their service delivery. Clients noted strong communication and effective outbound sales capabilities, stating, 'They do it well' and appreciating the $5,000 monthly savings. One reviewer emphasized that there are no areas for improvement, showcasing their satisfaction with the proactive measures taken by Arise. Overall, the sentiment reflects a positive assessment of the company's proactive engagement and responsiveness.-
Appointment Setting for Small Marketing Agency
4.5 Aug 11, 2017The service provider's communication is strong, which indicates their ability to be proactive in addressing client needs and ensuring smooth project execution.
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Industry Experience
Arise demonstrates strong expertise across various industries, including Telecommunications, Manufacturing, and Advertising & Marketing. Clients commend their reliability, effective communication, and ability to produce significant cost savings. Feedback highlights their strengths in handling outbound calls and appointment setting, with substantial time and financial efficiencies reported. Overall, the positive sentiment underscores Arise's suitability for businesses seeking dependable support in customer engagement and sales across these sectors.
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Telecommunications Manufacturing Advertising & marketingWas this helpful?
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See All Locations (3)Leeds, England
1 Park Row
Leeds, England LS1 5JL251 - 300
1+ 855-274-7301
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$1,000+$25 - $49 / hr10 - 49Banbury, England
Services provided
15% Customer Service Outsourcing25% Back Office Outsourcing15% Email Marketing +315% Finance & Accounting Outsourcing (FAO)15% Sales Outsourcing15% Social Media MarketingFocus Areas
50% Chat Support Services50% Email Support ServicesSee all 5 projectsOneresource Virtual Assistants Ltd provides virtual assistant services, specializing in administrative support, financial accounting, and market research. Their efficiency and professional approach are consistently praised, with 100% of reviewers noting positive outcomes, such as enhanced productivity and effective task management. Clients appreciate their swift, detailed work and the personal touch they bring to services.
Reviews mention Accommodating
Clients have consistently highlighted Oneresource Virtual Assistants Ltd's accommodating nature, noting their responsiveness and flexibility. One client emphasized that the team was able to handle new workflows at a moment's notice, significantly alleviating pressure on their business. Additionally, regular communication channels were established, ensuring ongoing collaboration. Overall, the sentiment regarding their accommodating approach is overwhelmingly positive, with no reported areas for improvement.-
Virtual Assistant Solutions for Mortgage Broker
5.0 May 2, 2022We had weekly and monthly communication channels booked in, as well as adhoc meetings that arose due to new workflows that needed to be met. The ability to quickly and efficiently pick up new workflows at a moment's notice, taking the pressure off the business.
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Industry Experience
Oneresource Virtual Assistants Ltd has demonstrated significant expertise across various industries, including Human Resources, Advertising & Marketing, Financial Services, and Real Estate. Feedback highlights their strengths in administrative support, invoicing and expense management, and market research. Clients commend their efficiency, attention to detail, and ability to enhance productivity. Overall sentiment is highly positive, particularly in Financial Services and Marketing sectors, making Oneresource a strong candidate for businesses seeking reliable support in these fields.
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Human Resources Advertising & marketing Financial services Real estateWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients consistently highlight Oneresource Virtual Assistants Ltd's excellent value for money, with feedback emphasizing their competitive pricing and high-quality service. One client noted their 'good value for cost,' while another stated that the services provided were a 'value add' from the outset. The company is praised for its efficiency, which has allowed clients to focus on core business activities, demonstrating a strong return on investment.Was this helpful?
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UndisclosedUndisclosed10 - 49Burscough, England
Services provided
50% Customer Service Outsourcing50% Call Center ServicesFocus Areas
10% Chat Support Services70% Phone Support Services20% Order Processing & TakingSee all 3 projectsFace for Business is a company providing professional virtual receptionist and call answering services, praised for their personalized approach and seamless integration into client operations. Clients report a 100% satisfaction rate, highlighting improved customer relationships, enhanced service quality, and increased client conversions. The service is noted for its reliability, comprehensive call logging, and effective communication, with no areas identified for improvement.
Reviews mention Customized support
Clients express high satisfaction with Face for Business's customized support, noting the personalized service provided by dedicated receptionists. One client highlighted their ability to build relationships with callers, creating a seamless experience that feels integrated with their own staff. Feedback emphasizes the importance of effective communication and the reliability of their services, particularly during challenging times like the COVID-19 pandemic. Overall, clients feel that Face for Business delivers exceptional, tailored support, enhancing their operations without any noted areas for improvement.-
Virtual Receptionist Services for Accounting Firm
5.0 Feb 28, 2022The onboarding process is seamless as well; none of our clients have noticed that we’ve switched to using a virtual receptionist, and they’ve even developed great relationships and rapport with the PAs. They even remind us to return some of our customer’s calls when we come back from a holiday. We communicate via emails and phone calls. They’re very good at updating their system according to our schedule and requests.
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Industry Experience
Face for Business has received positive feedback primarily in the Financial Services and Manufacturing industries. Clients from financial services praised their call answering and customer support, highlighting their ability to build personal relationships with clients and enhance client conversion rates. In the manufacturing sector, particularly in vaping and CBD products, they were commended for their understanding of client needs and seamless integration into company operations. Overall, sentiment across these industries is highly favorable, showcasing Face for Business as a reliable partner for organizations seeking personalized and effective customer service solutions.
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Financial services ManufacturingWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients consistently praise Face for Business for providing high-quality services at competitive prices. One client noted their monthly investment of £300-£350 as cost-effective compared to hiring an in-house receptionist. Another highlighted the excellent value, stating they receive first-class support at a highly competitive price. Overall, the sentiment reflects satisfaction with both the affordability and the value delivered, with many clients viewing the service as integral to their operations.Was this helpful?
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Undisclosed$25 - $49 / hr10 - 49Harlow, England
Services provided
35% Customer Service Outsourcing35% Call Center Services30% Back Office OutsourcingFocus Areas
10% Chat Support Services45% Phone Support Services25% Email Support Services +120% Order Processing & TakingSee all 1 projectsMedical PA is a call center service provider specializing in managing phone calls and appointment scheduling for medical clinics. Reviews highlight their professionalism and efficiency, with 100% of feedback indicating positive time savings and patient satisfaction. However, 100% of reviews also note the need for improvement in handling call transfers without dropping calls.
Industry Experience
Medical PA demonstrates notable expertise in the healthcare industry, providing efficient call center services that significantly reduce administrative burdens for medical professionals. Feedback highlights their professionalism and responsiveness, leading to improved patient interactions. While praised for their efficiency, minor concerns about call handling consistency were noted. Overall, the sentiment is positive, making Medical PA a strong candidate for healthcare providers seeking to enhance patient management.
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HealthcareWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients generally perceive Medical PA as offering good value for money, with one podiatrist noting an investment of approximately $7,500, which significantly saved him time previously spent on calls. The professionalism of their service received positive feedback, with patients appreciating the responsiveness. However, there were minor concerns regarding call handling consistency. Overall, the sentiment is favorable, indicating that clients find the cost justified by the efficiency and quality of service provided.Was this helpful?
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$1,000+< $25 / hr250 - 999London, England
Services provided
40% Customer Service Outsourcing40% Call Center Services20% Back Office OutsourcingFocus Areas
10% Chat Support Services40% Order Processing & Taking40% Phone Support Services +110% Email Support ServicesSee all 1 projectsCALLCARE is a UK-based company providing out-of-hours telephone answering services. While their onboarding process is reportedly effective, with initial setup conducted smoothly, reviews highlight significant shortcomings in communication and project management. Approximately 80% of feedback emphasizes poor post-implementation support, with reports of unreturned communications and unmet contractual commitments, leading to project abandonment.
Industry Experience
CALLCARE has received feedback primarily from the software industry, where they were tasked with providing out-of-hours support. Reviewers noted their effective onboarding process and reasonable pricing. However, overall sentiment indicates dissatisfaction due to poor post-implementation support, slow communication, and inadequate staff training, leading to a lack of engagement and fulfillment of contractual obligations. Potential clients in the software sector may consider CALLCARE's strengths in initial setup but should be cautious regarding ongoing service reliability.
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SoftwareWas this helpful?
Average Project Cost Breakdown
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Clients have noted that CALLCARE offers a reasonable pricing structure, making it an attractive option for services. However, feedback indicates that the overall value is diminished by poor post-implementation support and communication issues. One client reported dissatisfaction with being billed despite abandoning the project due to unmet commitments. Overall, while the initial onboarding process was praised, the lack of responsiveness and ineffective staff training have led to concerns regarding the true value for money.Was this helpful?
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$1,000+$25 - $49 / hr10 - 49London, England
Services provided
55% Customer Service Outsourcing30% Sales Outsourcing10% Content Marketing +15% Content Writing ServicesFocus Areas
25% Chat Support Services25% Email Support Services25% Order Processing & Taking +125% Phone Support Services3C Online, a Customer Service Outsourcing company, was launched in 2015. The team specializes in Customer Service Outsourcing and Sales Outsourcing.
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UndisclosedUndisclosed10,000+London, England
Services provided
33% Customer Service Outsourcing23% Call Center Services15% Sales Outsourcing +175% Back Office Outsourcing5% Business Consulting5% Finance & Accounting Outsourcing (FAO)1% AI Development1% BI & Big Data Consulting & SI1% CRM Consulting and SI1% Custom Software Development1% Digital Strategy1% Graphic Design1% HR Consulting1% Mobile App Development1% Transcription1% Translation1% UX/UI Design1% Unified Communications Consulting & SI1% Web Design1% Web DevelopmentFocus Areas
10% Chat Support Services70% Phone Support Services15% Email Support Services +15% Order Processing & TakingWebhelp, a Customer Service Outsourcing company, was established in 2000. The large team provides Customer Service Outsourcing and Call Center Services.
Read moreSee All Locations (52)London, England
Brock House 19 Langham Street
London, England W1W 7NYMore than 5k
+44 (0)1324575000
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Undisclosed$25 - $49 / hr50 - 249Birmingham, England
Services provided
10% Customer Service Outsourcing80% Back Office Outsourcing5% Other Marketing +15% Sales OutsourcingFocus Areas
70% Chat Support Services15% Order Processing & Taking15% Phone Support ServicesVirtalent is a Back Office Outsourcing company. Their midsize team of employees is located in Birmingham, England. Their team provides Back Office Outsourcing and Customer Service Outsourcing.
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$10,000+< $25 / hr1,000 - 9,999Glasgow , Scotland
Services provided
35% Customer Service Outsourcing25% Call Center Services10% Back Office Outsourcing +410% Corporate Training & Coaching10% Sales Outsourcing5% AI Development5% Other Application DevelopmentFocus Areas
14% Chat Support Services43% Phone Support Services33% Order Processing & Taking +110% Email Support ServicesLarge Customer Service Outsourcing company Bill Gosling Outsourcing, is in Newmarket, Canada and Glasgow , Scotland. The team offers Customer Service Outsourcing and Call Center Services.
Read moreSee All Locations (5)Glasgow , Scotland
Anderston House 389 Argyle Street
Glasgow , Scotland G2 8LR251 - 300
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$1,000+< $25 / hr10 - 49Balsall Common, England
Services provided
51% Customer Service Outsourcing49% Call Center ServicesFocus Areas
50% Chat Support Services35% Phone Support Services15% Order Processing & TakingCall Center Solutions is a Balsall Common, England-based Customer Service Outsourcing company. Their services include Customer Service Outsourcing and Call Center Services.
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$1,000+< $25 / hr250 - 999Bury, England
Services provided
80% Customer Service Outsourcing10% Business Consulting5% Transcription +15% TranslationFocus Areas
19% Chat Support Services62% Phone Support Services19% Email Support ServicesFM Outsource is a Bury, England-based Customer Service Outsourcing company. They specialize in Customer Service Outsourcing and Business Consulting and were founded in 2012.
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UndisclosedUndisclosed1,000 - 9,999Marlow, England
Services provided
10% Customer Service Outsourcing30% Fulfillment15% Call Center Services +810% Back Office Outsourcing10% Logistics & Supply Chain Consulting5% Air Freight5% Freight forwarding5% Ocean Freight5% Rail Freight3% Direct Marketing2% Product MarketingFocus Areas
25% Chat Support Services25% Email Support Services25% Order Processing & Taking +125% Phone Support ServicesWhistl , a Fulfillment company, was founded in 1950. The team focuses on Fulfillment and Call Center Services and is based in Marlow, England.
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UndisclosedUndisclosed50 - 249Romsey , England
Services provided
50% Customer Service Outsourcing50% Sales OutsourcingFocus Areas
26% Chat Support Services44% Phone Support Services30% Order Processing & TakingImpact Call Centre is a Customer Service Outsourcing and Sales Outsourcing company. They are located in Romsey , England. Their team offers Customer Service Outsourcing and Sales Outsourcing.
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$1,000+< $25 / hr50 - 249Wokingham , England
Services provided
20% Customer Service Outsourcing70% Call Center Services10% Back Office OutsourcingFocus Areas
100% Chat Support ServicesThe Answer Centre is an answering service. The Wokingham , England-based team specializes in Call Center Services and Customer Service Outsourcing.
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$5,000+$25 - $49 / hr10 - 49London , England
Services provided
35% Customer Service Outsourcing25% Back Office Outsourcing20% Call Center Services +120% Sales OutsourcingFocus Areas
71% Chat Support Services29% Phone Support ServicesFounded in 2018, Call Vidia is a Customer Service Outsourcing company. The company offers Customer Service Outsourcing and Back Office Outsourcing, and is small.
Read moreSee All Locations (2)London , England
1501, New Providence Wharf, 1 Fairmont Avenue
London , England E14 9PB10 - 15
+44.800.433.2876
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UndisclosedUndisclosed50 - 249Glasgow, Scotland
Services provided
45% Customer Service Outsourcing25% Call Center Services10% Back Office Outsourcing +310% Business Consulting5% Custom Software Development5% Mobile App DevelopmentFocus Areas
27% Chat Support Services73% Phone Support ServicesGo-centric Limited is a Customer Service Outsourcing company in Glasgow, Scotland. Founded in 1996, the team provides Customer Service Outsourcing and Call Center Services.
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$1,000+< $25 / hr10 - 49Corby, England
Services provided
95% Customer Service Outsourcing1% Graphic Design1% Other Design +31% Sales Outsourcing1% UX/UI Design1% Web DesignFocus Areas
25% Chat Support Services25% Email Support Services25% Order Processing & Taking +125% Phone Support ServicesCustomer Service Outsourcing company Top Employee focuses on Customer Service Outsourcing and Web Design. They are headquartered in Corby, England.
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$10,000+Undisclosed50 - 249Glasgow, Scotland
Services provided
40% Customer Service Outsourcing30% Back Office Outsourcing20% Call Center Services +110% Warehousing & DistributionFocus Areas
30% Chat Support Services50% Email Support Services15% Order Processing & Taking +15% Phone Support ServicesTaskaler is a Customer Service Outsourcing company. They were founded in 2021, and their services include Customer Service Outsourcing and Back Office Outsourcing.
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$1,000+< $25 / hr10 - 49Balsall Common, England
Services provided
30% Customer Service Outsourcing50% IT Managed Services10% Call Center Services +110% Sales OutsourcingFocus Areas
80% Chat Support Services20% Phone Support ServicesLive IT Support is a Balsall Common, England-based IT managed services company. They offer IT managed services and Customer Service Outsourcing and were established in 2016.
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$1,000+< $25 / hr50 - 249Hants, England
Services provided
10% Customer Service Outsourcing50% Back Office Outsourcing10% Business Consulting +310% Custom Software Development10% Finance & Accounting Outsourcing (FAO)10% IT Managed ServicesFocus Areas
100% Chat Support ServicesProcessFlows, a Back Office Outsourcing company, focus on Back Office Outsourcing and Custom Software Development. They were launched in 1987.
Read more -
$1,000+< $25 / hr2 - 9Andover, England
Services provided
36% Customer Service Outsourcing38% Call Center Services26% Sales OutsourcingFocus Areas
69% Chat Support Services31% Phone Support ServicesAngel Call Handling is a small telephone answering service. Launched in 2017, the team offers Call Center Services and Customer Service Outsourcing.
Read more -
$1,000+< $25 / hr10,000+Milton Keynes, England
Services provided
20% Customer Service Outsourcing40% Back Office Outsourcing30% Call Center Services +110% Sales OutsourcingFocus Areas
50% Chat Support Services50% Phone Support ServicesKonecta, a Back Office Outsourcing company, offers Back Office Outsourcing and Call Center Services. The agency is headquartered in Milton Keynes, England.
Read more -
UndisclosedUndisclosed250 - 999Manchester, England
Services provided
35% Customer Service Outsourcing35% Back Office Outsourcing30% TranscriptionFocus Areas
50% Chat Support Services50% Phone Support ServicesServicesNow Group is a Back Office Outsourcing company established in 2002. The agency offers Back Office Outsourcing and Customer Service Outsourcing, and is midsize.
Read more -
$1,000+< $25 / hr250 - 999Southend-on-sea, England
Services provided
33% Customer Service Outsourcing34% Call Center Services20% Back Office Outsourcing +113% Sales OutsourcingFocus Areas
50% Chat Support Services50% Phone Support ServicesLaunched in 2010, Ventrica is an answering service company. The team offers Call Center Services and Customer Service Outsourcing.
Read more -
$1,000+< $25 / hr50 - 249Sutton Coldfield, England
Services provided
51% Customer Service Outsourcing49% Call Center ServicesFocus Areas
49% Chat Support Services51% Phone Support ServicesMPL Contact is a Customer Service Outsourcing company founded in 1994. The team specializes in Customer Service Outsourcing and Call Center Services and is based in Sutton Coldfield, England.
Read more -
$1,000+< $25 / hr50 - 249Stockton-on-Tees , England
Services provided
25% Customer Service Outsourcing52% Call Center Services23% Back Office OutsourcingFocus Areas
30% Chat Support Services70% Phone Support ServicesLemon Contact Centre, a telephone answering service, is located in Stockton-on-Tees , England. Their services include Call Center Services and Customer Service Outsourcing.
Read more -
$10,000+$150 - $199 / hr50 - 249Blackburn, England
Services provided
19% Customer Service Outsourcing25% Digital Strategy25% IT Managed Services +219% Back Office Outsourcing12% Call Center ServicesFocus Areas
33% Chat Support Services34% Order Processing & Taking33% Phone Support ServicesGranby is a Digital Strategy company. Based in Blackburn, England, the agency was established in 1999. Their services include Digital Strategy and IT managed services.
Read more -
UndisclosedUndisclosed10 - 49Shanklin, England
Services provided
70% Customer Service Outsourcing30% Call Center ServicesFocus Areas
10% Chat Support Services60% Phone Support Services15% Email Support Services +115% Order Processing & TakingE-PA is a Customer Service Outsourcing company. They were established in 2002, and their services include Customer Service Outsourcing and Call Center Services.
Read more -
UndisclosedUndisclosed2 - 9Romford, England
Services provided
25% Customer Service Outsourcing25% Back Office Outsourcing25% Business Consulting +125% Call Center ServicesFocus Areas
50% Chat Support Services50% Phone Support ServicesSee all 1 projectsBusinAssist is a top provider of global business support solutions. We focus in delivering support services to start-ups, small to medium-sized businesses, as well as major multinational
Read more -
$1,000+< $25 / hr250 - 999Borough Green, England
Services provided
46% Customer Service Outsourcing41% Call Center Services13% Back Office OutsourcingFocus Areas
27% Chat Support Services41% Phone Support Services32% Order Processing & TakingCustomer Service Outsourcing company Clearanswer specializes in Customer Service Outsourcing and Call Center Services. They are based in Borough Green, England.
Read more -
UndisclosedUndisclosed50 - 249Stoke-on-Trent, England
Services provided
40% Customer Service Outsourcing20% Back Office Outsourcing20% Call Center Services +120% Financial Advising & PlanningFocus Areas
50% Chat Support Services50% Phone Support ServicesAdvantis Credit Limited is a Customer Service Outsourcing company. Located in Stoke-on-Trent, England, the team specializes in Customer Service Outsourcing and Call Center Services.
Read more -
$1,000+< $25 / hr10 - 49London, England
Services provided
20% Customer Service Outsourcing55% Call Center Services25% Recruitment Process OutsourcingFocus Areas
40% Chat Support Services35% Phone Support Services15% Email Support Services +110% Order Processing & TakingSee all 1 projectsMedlysis – Simplifying Medical Record Retrieval & ROI Services Location: London, UK | Serving clients across the United States Description:Medlysis is a specialized third-party service
Read more -
$1,000+< $25 / hr2 - 9Cheltenham, England
Services provided
50% Customer Service Outsourcing50% Back Office OutsourcingFocus Areas
25% Chat Support Services25% Email Support Services25% Order Processing & Taking +125% Phone Support ServicesReliance International Limited, a Back Office Outsourcing and Customer Service Outsourcing company, was launched in 2019. The company offers Back Office Outsourcing and Customer Service Outsourcing.
Read more -
UndisclosedUndisclosed10 - 49London, England
Services provided
50% Customer Service Outsourcing50% Sales OutsourcingFocus Areas
50% Chat Support Services50% Email Support ServicesDemand Exchange, a Customer Service Outsourcing and Sales Outsourcing company, was established in 2017. They provides Customer Service Outsourcing and Sales Outsourcing.
Read more -
$1,000+< $25 / hr50 - 249Chigwell, England
Services provided
20% Customer Service Outsourcing80% Back Office OutsourcingFocus Areas
25% Chat Support Services25% Email Support Services25% Order Processing & Taking +125% Phone Support ServicesFounded in 2011, Destiny Business Solutions Ltd is a midsize Back Office Outsourcing company. Their team provides Back Office Outsourcing and Customer Service Outsourcing.
Read more -
UndisclosedUndisclosed50 - 249Prestwich, England
Services provided
30% Customer Service Outsourcing35% Back Office Outsourcing35% Finance & Accounting Outsourcing (FAO)Focus Areas
100% Chat Support ServicesBack Office Outsourcing company TechOvex is headquartered in Prestwich, England. They provide Back Office Outsourcing and Finance & Accounting Outsourcing (FAO) and were established in 2019.
Read more -
$1,000+< $25 / hr10 - 49Chester , England
Services provided
44% Customer Service Outsourcing56% Call Center ServicesFocus Areas
57% Chat Support Services43% Phone Support ServicesCall center service UK Call Centre was launched in 1993. The company specializes in Call Center Services and Customer Service Outsourcing.
Read more -
$1,000+< $25 / hr250 - 999Salford, England
Services provided
15% Customer Service Outsourcing62% Call Center Services13% Back Office Outsourcing +110% Sales OutsourcingFocus Areas
40% Chat Support Services25% Order Processing & Taking25% Phone Support Services +110% Email Support ServicesCall center service AlldayPA focuses on Call Center Services and Customer Service Outsourcing. They are based in Salford, England.
Read more -
$5,000+< $25 / hr2 - 9London, England
Services provided
15% Customer Service Outsourcing40% Sales Outsourcing10% Direct Marketing +510% Email Marketing10% Search Engine Optimization5% Business Consulting5% Content Marketing5% Social Media MarketingFocus Areas
30% Chat Support Services35% Email Support Services25% Phone Support Services +110% Order Processing & TakingSee all 1 projectsDesire Group International specializes in services such as Customer Support Outsourcing and sales process improvement. Overall feedback from clients highlights their tech-driven approach, seamless reporting, and efficient project management, leading to significant business growth and increased revenue. Clients appreciate their systematic work process but suggest room for improvement in pricing.
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$1,000+< $25 / hr10,000+Wath upon Dearne, England
Services provided
10% Customer Service Outsourcing10% Accounting10% Digital Strategy +1210% IT Managed Services10% Marketing Strategy5% Back Office Outsourcing5% Business Consulting5% CRM Consulting and SI5% Email Marketing5% Graphic Design5% HR Consulting5% Mobile & App Marketing5% Mobile App Development5% Print Design5% TranslationFocus Areas
25% Chat Support Services38% Phone Support Services37% Order Processing & TakingAccounting company Capita Customer Mgt provides Accounting and Digital Strategy. They were launched in 1984.
Read more -
UndisclosedUndisclosed50 - 249Cuffley, England
Services provided
20% Customer Service Outsourcing20% Advertising20% Finance & Accounting Outsourcing (FAO) +220% Marketing Strategy20% RecruitingFocus Areas
25% Chat Support Services30% Phone Support Services25% Email Support Services +120% Order Processing & TakingBoS Outsourcing, an Advertising company, offer Advertising and Marketing Strategy. They were launched in 2017.
Read moreSee All Locations (4)Cuffley, England
Sopers House - Office 125, Sopers Road, Hertfordshire
Cuffley, England EN6 4RY76 - 100
+44 208 064 6000
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$1,000+< $25 / hr10 - 49London, England
Services provided
37% Customer Service Outsourcing25% Back Office Outsourcing16% Call Center Services +212% Sales Outsourcing10% Social Media MarketingFocus Areas
68% Chat Support Services16% Order Processing & Taking16% Phone Support ServicesRSVP is a Customer Service Outsourcing company. Their small team is located in London, England. Their services include Customer Service Outsourcing and Back Office Outsourcing.
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Focus (x-axis)
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Ability to Deliver (y-axis)
Ability to Deliver considers three criteria:
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List of the Top 12 United Kingdom Chat Support Companies
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$1,000+Undisclosed250 - 999London, England
Ability to deliver
34.8/40.020/20 Reviews8.6/10 Clients & Experience6.2/10 Market PresenceService focus
80% Customer Service Outsourcing20% Chat Support Services20% Other -
UndisclosedUndisclosed1,000 - 9,999Edinburgh, Scotland
Ability to deliver
31.2/40.014.6/20 Reviews8.3/10 Clients & Experience8.4/10 Market PresenceService focus
30% Customer Service Outsourcing40% Chat Support Services70% Other -
$1,000+< $25 / hr1,000 - 9,999London, England
Ability to deliver
30.3/40.015.6/20 Reviews7.6/10 Clients & Experience7.1/10 Market PresenceService focus
30% Customer Service Outsourcing20% Chat Support Services70% Other -
$5,000+< $25 / hr250 - 999London, England
Ability to deliver
35/40.017/20 Reviews10/10 Clients & Experience8.1/10 Market PresenceService focus
10% Customer Service Outsourcing25% Chat Support Services90% Other -
UndisclosedUndisclosed1,000 - 9,999Birkenhead , England
Ability to deliver
24.7/40.016.2/20 Reviews2.7/10 Clients & Experience5.8/10 Market PresenceService focus
60% Customer Service Outsourcing36% Chat Support Services40% Other -
$1,000+Undisclosed50 - 249London, England
Ability to deliver
27.2/40.016.2/20 Reviews5.7/10 Clients & Experience5.3/10 Market PresenceService focus
20% Customer Service Outsourcing80% Chat Support Services80% Other -
$1,000+< $25 / hr250 - 999Manchester, England
Ability to deliver
23.3/40.016.2/20 Reviews2.2/10 Clients & Experience4.9/10 Market PresenceService focus
10% Customer Service Outsourcing100% Chat Support Services90% Other -
$250,000+$25 - $49 / hr250 - 999Leeds, England
Ability to deliver
23/40.015.2/20 Reviews0/10 Clients & Experience7.8/10 Market PresenceService focus
61% Customer Service Outsourcing10% Chat Support Services39% Other -
$1,000+$25 - $49 / hr10 - 49Banbury, England
Ability to deliver
22.7/40.015.8/20 Reviews1.8/10 Clients & Experience5.2/10 Market PresenceService focus
15% Customer Service Outsourcing50% Chat Support Services85% Other -
UndisclosedUndisclosed10 - 49Burscough, England
Ability to deliver
22.3/40.015.6/20 Reviews0.4/10 Clients & Experience6.3/10 Market PresenceService focus
50% Customer Service Outsourcing10% Chat Support Services50% Other -
Undisclosed$25 - $49 / hr10 - 49Harlow, England
Ability to deliver
20.1/40.014.6/20 Reviews1.4/10 Clients & Experience4/10 Market PresenceService focus
35% Customer Service Outsourcing10% Chat Support Services65% Other -
$1,000+< $25 / hr250 - 999London, England
Ability to deliver
16.3/40.01.6/20 Reviews7.6/10 Clients & Experience7.1/10 Market PresenceService focus
40% Customer Service Outsourcing10% Chat Support Services60% Other -
$1,000+< $25 / hr50 - 249Nottingham , England
Ability to deliver
7.6/40.00/20 Reviews2/10 Clients & Experience5.6/10 Market PresenceService focus
35% Customer Service Outsourcing50% Chat Support Services65% Other -
$1,000+$25 - $49 / hr10 - 49London, England
Ability to deliver
9.9/40.00/20 Reviews4.6/10 Clients & Experience5.3/10 Market PresenceService focus
55% Customer Service Outsourcing25% Chat Support Services45% Other -
UndisclosedUndisclosed10,000+London, England
Ability to deliver
7.2/40.00/20 Reviews0/10 Clients & Experience7.2/10 Market PresenceService focus
33% Customer Service Outsourcing10% Chat Support Services67% Other -
Undisclosed$25 - $49 / hr50 - 249Birmingham, England
Ability to deliver
8.5/40.00/20 Reviews1.4/10 Clients & Experience7.1/10 Market PresenceService focus
10% Customer Service Outsourcing70% Chat Support Services90% Other -
$10,000+< $25 / hr1,000 - 9,999Glasgow , Scotland
Ability to deliver
5.7/40.00/20 Reviews0/10 Clients & Experience5.7/10 Market PresenceService focus
35% Customer Service Outsourcing14% Chat Support Services65% Other -
$1,000+< $25 / hr10 - 49Balsall Common, England
Ability to deliver
4.9/40.00/20 Reviews0/10 Clients & Experience4.9/10 Market PresenceService focus
51% Customer Service Outsourcing50% Chat Support Services49% Other -
$1,000+< $25 / hr250 - 999Bury, England
Ability to deliver
5.5/40.00/20 Reviews0/10 Clients & Experience5.5/10 Market PresenceService focus
80% Customer Service Outsourcing19% Chat Support Services20% Other -
UndisclosedUndisclosed1,000 - 9,999Marlow, England
Ability to deliver
6.4/40.00/20 Reviews0/10 Clients & Experience6.4/10 Market PresenceService focus
10% Customer Service Outsourcing25% Chat Support Services90% Other -
UndisclosedUndisclosed50 - 249Romsey , England
Ability to deliver
5.2/40.00/20 Reviews0/10 Clients & Experience5.2/10 Market PresenceService focus
50% Customer Service Outsourcing26% Chat Support Services50% Other -
$1,000+< $25 / hr50 - 249Wokingham , England
Ability to deliver
5.5/40.00/20 Reviews0/10 Clients & Experience5.5/10 Market PresenceService focus
20% Customer Service Outsourcing100% Chat Support Services80% Other -
$5,000+$25 - $49 / hr10 - 49London , England
Ability to deliver
5.2/40.00/20 Reviews0/10 Clients & Experience5.2/10 Market PresenceService focus
35% Customer Service Outsourcing71% Chat Support Services65% Other -
UndisclosedUndisclosed50 - 249Glasgow, Scotland
Ability to deliver
4.9/40.00/20 Reviews0/10 Clients & Experience4.9/10 Market PresenceService focus
45% Customer Service Outsourcing27% Chat Support Services55% Other -
$1,000+< $25 / hr10 - 49Corby, England
Ability to deliver
6.1/40.00/20 Reviews2.1/10 Clients & Experience4/10 Market PresenceService focus
95% Customer Service Outsourcing25% Chat Support Services5% Other -
$10,000+Undisclosed50 - 249Glasgow, Scotland
Ability to deliver
4.6/40.00/20 Reviews0/10 Clients & Experience4.6/10 Market PresenceService focus
40% Customer Service Outsourcing30% Chat Support Services60% Other -
$1,000+< $25 / hr10 - 49Balsall Common, England
Ability to deliver
4.9/40.00/20 Reviews0/10 Clients & Experience4.9/10 Market PresenceService focus
30% Customer Service Outsourcing80% Chat Support Services70% Other
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