Desire Group International

BACKGROUND

Please describe your company and position.

I am the Head of Growth department of a healthcare products manufacturer.

Describe what your company does in a single sentence.

Manufacturer of healthcare products and wet wipes.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Desire Group International to accomplish?

• Helping us generate more leads and qualified appointments
• Strengthening our Social Media presence and improving our Sales Process
• Expansion of our business in different markets with in the UK
• Closing revenue deals and helping us generate over 300k£ in 5 months time

SOLUTION

How did you find Desire Group International?

Referral

Why did you select Desire Group International over others?

• High ratings
• Pricing fit our budget
• Good value for cost
• Referred to me
• Company values aligned

How many teammates from Desire Group International were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

The primary objective of Desire Group International was to help us grow our revenue as we were seeking sales outsourcing partners, since they were newly established they made sure that everything we needed was taken care and helped us improving our customer base, they have multiple ways of doing one single task. 

They are very tech driven when it comes to accomplishing any task. The reporting process is very seamless, all the CRM’s they use while doing our work was satisfying. We suggest anyone who is looking to grow your business effectively reach out to them.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

We had increase in monthly sales revenue, our lead conversion rate. The target market of our business expanded nearly 250% in short time.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Deliveries were spot on and on time. Their project implementation manager ensure all the deadlines are meeting and their routinely call is all about how they can deliver better, they don’t negotiate on prices but quality of work is measured throughout with us.

What was your primary form of communication with Desire Group International?

• In-Person Meeting
• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

I was impressed by their driven work process. All the work is systematically done once we shared what we wanted and shared our expectations.

Are there any areas for improvement or something Desire Group International could have done differently?

I think just the prices rest everything was absolutely spot on.