How much does it cost to hire a BPO firm in Bogotá?

Pricing varies thanks to a range of factors, including service line, language, and complexity. Most Clutch-listed BPO firms from Bogotá charge: Customer support/call center agents: $8 – $18 per hour, depending on language, channel mix, and SLAs. Back-office processes: $7 – $16 per hour; specialized roles trend higher. Team-based or managed programs: $5,000 – $50,000+ per month based on seat count, QA, training, and reporting depth. One-time setup and transition fees: $2,000 – $10,000 for knowledge transfer, playbooks, integrations, and WFM. Ask for transparent pricing by role and channel, clarify what’s included (training, QA, WFM, tooling), and lock in SLAs aligned to KPIs like first contact resolution (FCR), CSAT, and AHT.

Which industries do Bogotá BPO firms serve?

Bogotá providers support a broad mix of local and international clients, ranging: Fintech and financial services — KYC support, billing, collections Travel, hospitality, and airlines — reservations, loyalty, multilingual CX E-commerce and retail — order support, returns, marketplace ops Logistics and last-mile delivery — dispatch, exception handling Telecom and media — tech support, subscriber care Healthcare and health tech — member services, claims support SaaS and IT — tier 1–2 support, data enrichment, QA Education and e-learning — student services, enrollment

How do I choose the right BPO agency in Bogotá?

Define scope and KPIs – volumes, languages, hours, and metrics. Validate experience – review case studies in your industry and channels. Check compliance and security – ISO 27001, PCI DSS, SOC 2; ask about data residency and PII handling. Assess operations – QA scorecards, coaching cadence, WFM practices, and supervisor-to-agent ratios. Evaluate tech stack – compatibility with Zendesk, Salesforce, Freshdesk, Five9, Genesys, Twilio, and analytics. Read verified reviews – leverage Clutch to compare ratings, budgets, and client feedback before shortlisting. Use filters on Clutch to sort Bogotá listings by budget, languages, client size, and industry focus. Shortlist 3–5 firms, then run structured vendor interviews with a scoring rubric.

What are red flags when hiring a BPO firm in Bogotá?

Unrealistic pricing or “all-in” quotes without line-item clarity No references, thin case studies, or inconsistent reporting samples Vague SLAs or avoidance of KPI commitments High agent attrition with no retention plan or coaching program Limited security posture (no audits, unclear PII workflows) Heavy reliance on subcontractors without disclosure Poor language QA or weak writing samples for English support Inflexible tooling or resistance to integrations with your CRM/CCaaS Don’t get swayed by enticing fees or promises; stay on the lookout for these red flags.

Home BPO Colombia Bogota

Top BPO Companies in Bogota

Q: Why hire a Bogotá-based BPO agency?

Bogotá offers a strong blend of value, talent, and access. Nearshore proximity (often overlapping Eastern and Central time) enables real-time collaboration and faster iteration than many offshore alternatives. The city’s workforce brings neutral Spanish, strong English proficiency, and specialized domain skills across CX, finance ops, content moderation, and data entry. Moreover, local providers are used to scaling rapidly for seasonal U.S. and LATAM demand, with robust telecom infrastructure and Tier III data centers. Many teams also operate within Colombia’s data protection framework and global standards (e.g., ISO 27001, PCI DSS), adding confidence for regulated workloads. If your roadmap includes Spanish-language support, regional market insights, or omnichannel CX, Bogotá’s BPO ecosystem is a smart fit.

Bogotá is Colombia’s business engine and a rising nearshore hub for customer experience, back-office, and shared services. With a bilingual workforce, competitive costs, and proximity to U.S. time zones, BPO companies in Bogotá help brands scale support, streamline operations, and enter Spanish-speaking markets. Clutch makes selection simple: we verify client reviews, analyze case studies, and map service focus so you can compare providers by ratings, industry expertise, tech stack, and team size.

From Chapinero to the Zona Franca, you’ll find partners serving sectors tied to the city’s strengths — fintech, travel, logistics, and SaaS — fueled by talent from universities like Universidad de los Andes, Javeriana, and the National University of Colombia. Use filters for budget, languages, onsite/remote delivery, and more to narrow your shortlist. Explore directories like:

• Top BPO Companies

• BPO Companies in Colombia

• BPO Companies in Ecuador

• BPO Companies in Venezuela

• Bogotá BPO Companies for Information Technology

Ratings Updated: July 17, 2026

We verify reviews and evaluate companies so you can choose with confidence. We may earn a fee for some placements. Learn how Clutch ensures trust

Featured

What are Featured Providers?
Connext

5.0 7 reviews

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Clutch conducts a rigorous verification process, confirming a provider’s business registration, legal history, credit background, and client feedback to be legitimate, so you can trust their ability to deliver. Learn More

Premier Verified

$1,000+

< $25 / hr

1,000 - 9,999

Serves Bogota, Colombia

Services provided

30% Customer Service Outsourcing

30% Finance & Accounting Outsourcing (FAO)

20% Back Office Outsourcing +1 service

20% IT Staff Augmentation

Connext is a versatile outsourcing agency providing call center, accounting, and business process management services. Reviews indicate a strong focus on client alignment, effective recruitment, and seamless integration into clients' workflows, with over 85% of feedback emphasizing their impressive hiring speed and communication. Clients appreciate their proactive approach and dedication to long-term partnerships, although some suggest enhanced employee training.

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Reviews mention Transparent
Clients have expressed a positive sentiment regarding Connext's transparency throughout their collaboration. One CEO highlighted the 'very good and transparent' communication in recruiting and structuring their team, which facilitated a productive partnership. Additionally, the proactive and fair approach of Connext was noted during challenging times, such as the COVID-19 pandemic, where they ensured uninterrupted service. Overall, the feedback indicates a strong emphasis on integrity and open communication.

Staff Augmentation for Accounting Management Firm

5.0 Dec 17, 2021

Our communication with the Connext team who helped us recruit and design a workable structure has been very good and transparent. The communication with the team of our resources has taken time to develop. We are still continuing to work on processes and technologies to improve the workflow.
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Industry Experience

Connext has demonstrated expertise across multiple industries, including Arts & Entertainment, Financial Services, Business Services, Real Estate, and IT. Clients commend their effective call center services, streamlined accounting processes, and dependable recruitment strategies, leading to improved operational efficiency and customer satisfaction. Overall sentiment is positive, highlighting their proactive communication and commitment to long-term partnerships, making them a strong candidate for businesses seeking reliable outsourcing solutions in these sectors.
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Arts, entertainment & music Financial services Software Business services Other Industry Real estate

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Average Project Cost Breakdown

$10,000 to $49,000 (1)

What Clients Have Said
Clients have consistently noted that Connext offers strong value for money, with one reviewer highlighting their 'pricing fit our budget' and another emphasizing the 'cost, expertise, and long-term partnership' they provide. Many clients reported significant improvements in operational efficiency and reduced workloads, indicating that the services received justified their investment. Overall, the sentiment is positive, with clients appreciating the balance of cost and quality in Connext's offerings.
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Honolulu, Hawaii (3) Denver, Colorado (1) Mechanicsville, Virginia (1) Trevose, Pennsylvania (1)

This provider is fluent in 2 languages:

English

Spanish

This provider is available in 7 time zones:

Hawaii Standard Time (HST)

Alaska Standard Time (AKST)

Central Standard Time (CST)

Eastern Standard Time (EST)

Pacific Standard Time (PST)

Phoenix Standard Time (PNT)

Mountain Standard Time (MST)

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Remote Team Solutions

5.0 24 reviews
Premier Verified

Undisclosed

Undisclosed

250 - 999

Serves Bogota, Colombia

Services provided

30% Staffing

10% Back Office Outsourcing

10% Call Center Services +5 services

10% Customer Service Outsourcing

10% Employer of Record (EOR) Services

10% Finance & Accounting Outsourcing (FAO)

10% IT Staff Augmentation

10% Recruitment Process Outsourcing

Remote Team Solutions is a staffing and recruitment company that excels in sourcing and managing remote employees across various industries. With approximately 90% positive feedback from reviewers, clients frequently praise their ability to find great talent and their supportive project management approach. Notably, around 40% of reviewers highlight their cultural fit and alignment with company values as standout features.

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Industry Experience

Remote Team Solutions has received positive feedback across various industries, including Home Services, Insurance, Legal, Advertising & Marketing, and Software. Clients commend their exceptional talent acquisition, project management, and ability to enhance customer experiences. Notably, in Home Services and Insurance, they improved sales and policy issuance timelines, respectively. Legal clients appreciated the quality of executive assistants, while in Advertising & Marketing, they effectively supported recruitment. The overall sentiment reflects a strong cultural fit and responsiveness, making them a suitable partner for diverse projects.
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Insurance Software Legal Other Industry Construction Human Resources Media Advertising & marketing Retail Business services Real estate Food & Beverages IT Services

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Average Project Cost Breakdown

$10,000 to $49,000 (9) Less than $10,000 (3) $50,000 to $199,999 (2) $200,000 to $999,999 (1) $1,000,000 to $9,999,999 (1)

What Clients Have Said
Overall, clients have expressed high satisfaction with Remote Team Solutions regarding their cost-effectiveness and value for money. One client noted the 'good value for cost' and another highlighted their 'amazing staff' and the ability to provide high-quality talent at lower costs. Additionally, clients appreciated the comprehensive services provided for a single monthly fee, which they deemed a 'gamechanger.' The sentiment across reviews indicates that clients feel they receive excellent service and results relative to their investment.
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United States (19) Ireland (1) Mexico (1) New Zealand (1) England (1)

This provider is fluent in 2 languages:

English

Spanish

This provider is available in 4 time zones:

Central Standard Time (CST)

Eastern Standard Time (EST)

Pacific Standard Time (PST)

Mountain Standard Time (MST)

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Connext

5.0 7 reviews

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Clutch conducts a rigorous verification process, confirming a provider’s business registration, legal history, credit background, and client feedback to be legitimate, so you can trust their ability to deliver. Learn More

Premier Verified

$1,000+

< $25 / hr

1,000 - 9,999

Bogotá, Colombia

Services provided

30% Customer Service Outsourcing

30% Finance & Accounting Outsourcing (FAO)

20% Back Office Outsourcing +1 service

20% IT Staff Augmentation

Connext is a versatile outsourcing agency providing call center, accounting, and business process management services. Reviews indicate a strong focus on client alignment, effective recruitment, and seamless integration into clients' workflows, with over 85% of feedback emphasizing their impressive hiring speed and communication. Clients appreciate their proactive approach and dedication to long-term partnerships, although some suggest enhanced employee training.

See all 7 projects
Reviews mention Transparent
Clients have expressed a positive sentiment regarding Connext's transparency throughout their collaboration. One CEO highlighted the 'very good and transparent' communication in recruiting and structuring their team, which facilitated a productive partnership. Additionally, the proactive and fair approach of Connext was noted during challenging times, such as the COVID-19 pandemic, where they ensured uninterrupted service. Overall, the feedback indicates a strong emphasis on integrity and open communication.

Staff Augmentation for Accounting Management Firm

5.0 Dec 17, 2021

Our communication with the Connext team who helped us recruit and design a workable structure has been very good and transparent. The communication with the team of our resources has taken time to develop. We are still continuing to work on processes and technologies to improve the workflow.
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Industry Experience

Connext has demonstrated expertise across multiple industries, including Arts & Entertainment, Financial Services, Business Services, Real Estate, and IT. Clients commend their effective call center services, streamlined accounting processes, and dependable recruitment strategies, leading to improved operational efficiency and customer satisfaction. Overall sentiment is positive, highlighting their proactive communication and commitment to long-term partnerships, making them a strong candidate for businesses seeking reliable outsourcing solutions in these sectors.
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Arts, entertainment & music Financial services Software Business services Other Industry Real estate

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Average Project Cost Breakdown

$10,000 to $49,000 (1)

What Clients Have Said
Clients have consistently noted that Connext offers strong value for money, with one reviewer highlighting their 'pricing fit our budget' and another emphasizing the 'cost, expertise, and long-term partnership' they provide. Many clients reported significant improvements in operational efficiency and reduced workloads, indicating that the services received justified their investment. Overall, the sentiment is positive, with clients appreciating the balance of cost and quality in Connext's offerings.
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Honolulu, Hawaii (3) Denver, Colorado (1) Mechanicsville, Virginia (1) Trevose, Pennsylvania (1)

This provider is fluent in 2 languages:

English

Spanish

This provider is available in 7 time zones:

Hawaii Standard Time (HST)

Alaska Standard Time (AKST)

Central Standard Time (CST)

Eastern Standard Time (EST)

Pacific Standard Time (PST)

Phoenix Standard Time (PNT)

Mountain Standard Time (MST)

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ContactPoint 360

4.8 6 reviews
Premier Verified

$1,000+

$25 - $49 / hr

1,000 - 9,999

Bogotá, Colombia

Services provided

41% Call Center Services

29% Customer Service Outsourcing

19% Back Office Outsourcing +1 service

11% Sales Outsourcing

ContactPoint 360 is a global customer experience and outsourcing company offering CX, BPO, and digital transformation services. Their consistent delivery and alignment with client processes have been praised, with 100% positive feedback highlighting improved response times and customer satisfaction. Reviewers commend their professionalism, adaptability, and seamless integration, noting minimal areas for improvement.

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Reviews mention Proactive
Clients consistently praised ContactPoint 360 for its proactive approach to project management. One client noted their organized and proactive management style, highlighting timely deliverables and quick responses to changing requirements. Another client echoed this sentiment, commending their proactive updates and adaptability when needed. Overall, the feedback reflects a strong positive sentiment regarding the company's proactive engagement, contributing to improved customer satisfaction and operational efficiency.

Customer Support & Call Center Services for SEO Company

4.5 Dec 29, 2025

Their project management approach was organized and proactive. Deliverables were consistently on time, and they were quick to respond when requirements changed.
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2 of 2 reviews are 5 stars

$10,000 – $49,000 avg. project cost

Reviewed 2 times in the past 6 months
Recent reviews highlight ContactPoint 360's effective customer support and operational assistance, with clients noting improved response times and positive customer feedback. A Sales Manager from Vincario emphasized their commitment to quality and seamless integration with internal processes, while a UX UI designer praised their flexibility and collaborative spirit. Both clients appreciated timely deliverables and responsiveness, with suggestions for more detailed performance reporting as the only area for improvement. Overall, the sentiment is highly positive.
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Average Project Cost Breakdown

Less than $10,000 (2) $10,000 to $49,000 (1)

What Clients Have Said
Clients consistently highlight ContactPoint 360's competitive pricing and strong value for money. For instance, one client noted that their 'pricing fit our budget' and emphasized 'good value for cost.' Another client echoed this sentiment, stating that the company provided 'great culture fit' and 'good value for cost.' Overall, the feedback reflects a positive sentiment towards the company's affordability and the quality of services provided, solidifying their reputation as a cost-effective solution.
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Armenia (1) Canada (1) Costa Rica (1) Czech Republic (1) Estonia (1)

This provider is fluent in 1 language:

English

This provider is available in 38 time zones:

Colombia Time (COT)

Near East Time (NET)

Middle East Time (MET)

China Taiwan Time (CTT)

Gulf Standard Time (GST)

Brazil Eastern Time (BET)

Greenwich Mean Time (GMT)

India Standard Time (IST)

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Booth

4.8 18 reviews
Verified

$1,000+

Undisclosed

1,000 - 9,999

Bogotá, Colombia

Services provided

20% Back Office Outsourcing

20% Customer Service Outsourcing

10% Finance & Accounting Outsourcing (FAO) +8 services

10% IT Staff Augmentation

10% Other Digital Marketing

5% Content Marketing

5% Data Annotation Services

5% HR Outsourcing

5% IT Managed Services

5% PEO/Employee Leasing

5% Recruitment Process Outsourcing

Booth & Partners is a versatile outsourcing company offering Employer of Record services, administrative support, and project management solutions. Overall, 90% of reviews highlight their cultural fit, cost-effectiveness, and responsiveness. Clients appreciate their commitment to continuous improvement and tailored solutions, although some suggest enhancements in HR processes and performance tracking. Their high-quality service is evidenced by improved operational efficiency and positive client experiences.

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Reviews mention Personable
Clients have highlighted Booth & Partners for their personable approach, noting their proactive and professional demeanor. One client specifically mentioned that their qualities are significant to their company, emphasizing the importance of a friendly and engaging support team. Overall, the sentiment reflects a strong appreciation for the company's ability to connect with customers, contributing positively to the client experience.

Customer Service Outsourcing for Consumer Products Co

4.0 Aug 29, 2024

Booth & Partners has been proactive, professional, and personable. All qualities that mean a lot to our company.
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Industry Experience

Booth & Partners has demonstrated expertise across diverse industries, including technology, retail, real estate, education, insurance, and advertising. They are praised for their cultural alignment, responsiveness, and commitment to client satisfaction. Positive feedback highlights their ability to facilitate cost-effective talent acquisition and operational support. Notably, in sectors like education and technology, they efficiently scaled teams while maintaining quality service. Overall, their impact is notably beneficial for companies seeking to enhance capacity and operational efficiency.
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Real estate Nonprofit Software Retail Consumer Products Consulting Insurance Human Resources Business services Financial services Advertising & marketing Education

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Average Project Cost Breakdown

$10,000 to $49,000 (2) $50,000 to $199,999 (2) Less than $10,000 (1)

What Clients Have Said
Clients generally perceive Booth & Partners as providing good value for money, with multiple reviews highlighting their cost-effectiveness. For instance, one client noted that their pricing fit within budget while maintaining a great culture fit. Another mentioned that Booth & Partners helped them scale their team cost-effectively. Overall, the sentiment is positive, with clients appreciating the quality of service relative to the costs, although a few indicated a need for improved performance tracking.
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United States (8) Australia (5) Canada (1) Portugal (1)

This provider is fluent in 3 languages:

English

Spanish

Filipino

This provider is available in 12 time zones:

Middle East Time (MET)

Central African Time (CAT)

Eastern African Time (EAT)

Central European Time (CET)

Central Standard Time (CST)

Eastern European Time (EET)

Eastern Standard Time (EST)

Pacific Standard Time (PST)

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TDCX

4.8 12 reviews
Verified

$100,000+

Undisclosed

10,000+

Bogotá, Colombia

Services provided

50% Customer Service Outsourcing

20% Sales Outsourcing

10% Business Consulting +2 services

10% Call Center Services

10% Content Moderation Services

TDCX is a prominent business process outsourcing (BPO) company that specializes in providing global quality evaluations, customer support, and scalable operations solutions across various sectors such as hospitality, social media, fintech, and e-commerce. Clients frequently praise TDCX for their agility, reliability, and exceptional communication skills, with a focus on collaborative and innovative problem-solving approaches. Approximately 95% of feedback highlights their ability to consistently exceed expectations and deliver high-quality service, with numerous clients noting their impressive capacity for scaling operations without compromising quality. Some areas for improvement mentioned include exploring more competitive costing and flexible remote work options. Overall, TDCX maintains a strong reputation as a reliable and effective partner in enhancing customer experience and operational efficiency.

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Reviews mention Accessible
Clients express a highly positive sentiment regarding TDCX's accessibility. Feedback highlights the company's dedication to accommodating client requests and their open communication style. One client noted, "The Operations manager is very easy to reach and fast in response," emphasizing the importance of accessibility in fostering collaboration. Additionally, TDCX's willingness to adapt and grow alongside clients reinforces their commitment to being accessible and supportive throughout the project lifecycle.

BPO Services for E-Commerce Company

5.0 Mar 31, 2022

The managers are very easy to work with, there is alignment and also trust between us. We have weekly syncs and our action items are well-managed over a tracker. The Operations manager is also on top of things and very open to ideas and collaboration to improve performance for both the team's well-being and business needs. In addition, the Operations manager is very easy to reach and fast in response.
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Average Project Cost Breakdown

$1,000,000 to $9,999,999 (2) $200,000 to $999,999 (1) $10,000,000 + (1)

What Clients Have Said
Clients have expressed a generally positive sentiment regarding TDCX's cost and value for money. Feedback highlights their ability to deliver high-quality services while maintaining competitive pricing, as noted by a vendor manager who emphasized TDCX's best value in terms of cost and quality. However, some clients suggested that pricing could be more competitive. Overall, TDCX is regarded as a reliable partner that provides significant value, often exceeding expectations in service delivery.
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Singapore (7) Germany (1) Spain (1) United States (1)

This provider is available in 32 time zones:

Near East Time (NET)

Middle East Time (MET)

China Taiwan Time (CTT)

Brazil Eastern Time (BET)

Greenwich Mean Time (GMT)

India Standard Time (IST)

Japan Standard Time (JST)

Midway Islands Time (MIT)

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Bogotá, Colombia

Calle 26 # 92-32 (Gold 9- Piso 4), Centro empresarial Connecta
Bogotá, Colombia 110911
751 - 1000

+57 601 743 3303

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Emapta

4.7 3 reviews

Undisclosed

Undisclosed

10,000+

Bogotá, Colombia

Services provided

25% Back Office Outsourcing

25% Finance & Accounting Outsourcing (FAO)

25% IT Staff Augmentation +3 services

15% Call Center Services

5% Engineering

5% HR Consulting

Emapta is a business process outsourcing (BPO) company that provides human resource management, payroll, and office amenities, among other services. The reviews highlight Emapta's ability to source talented professionals and enhance organizational productivity, with 100% of reviews mentioning positive impacts on team efficiency and satisfaction. Areas for improvement include enhancing accuracy in attendance tracking and addressing technical issues with banking partners.

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Reviews mention Transparent
Clients consistently commend Emapta for their transparency throughout the collaboration process. One notable client, Matt Wilkins, emphasized that transparency was one of the most impressive aspects of Emapta's service. He highlighted how the company effectively communicated and managed resources, facilitating a strong working relationship. Overall, the sentiment regarding transparency is overwhelmingly positive, indicating that clients appreciate Emapta's openness and clarity in their operations.

Office Based Services for Electrical & Electronic Mfr.

5.0 Oct 9, 2020

The workflow between our team and theirs was very effective, utilizing tools like Skype before the advent of Microsoft Teams and Zoom. A few calls and emails were all it took to have our resources picked out and ready for hire. What we found most impressive about this company was their transparency.
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Industry Experience

Emapta has demonstrated expertise across various industries, including healthcare, energy and natural resources, and genetics. Clients in healthcare praised their ability to reduce development costs while maintaining quality, resulting in rapid patient acquisition. In the energy sector, Emapta excelled in assembling talented teams, enhancing operational flexibility. For the genetics industry, they provided essential human resource management and a conducive work environment, boosting team productivity. Overall, feedback indicates a strong sentiment of satisfaction, highlighting Emapta's adaptability and effective communication.
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Healthcare Other Industry Energy & natural resources

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Australia (2) United States (1)

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Bogotá, Colombia

97-46 Carrera 16
Bogotá, Colombia 110221
50 - 75

+57 601 786 8748

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OutPLEX

5.0 1 review

Undisclosed

Undisclosed

1,000 - 9,999

Bogotá, Colombia

Services provided

40% Call Center Services

40% Customer Service Outsourcing

10% Back Office Outsourcing +1 service

10% Sales Outsourcing

OutPLEX is a call center service provider known for handling inbound order calls and customer inquiries. According to client feedback, 100% of reviewers highlighted their effective project management and excellent service levels. Positive remarks were given for their alignment with company values and responsive communication, though onsite meetings were suggested for improvement.

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Industry Experience

OutPLEX has demonstrated strong expertise in the consumer products and services industry, particularly for online retail businesses. Clients have praised their ability to lower costs, improve service quality, and enhance call handling efficiency. The overall sentiment is positive, highlighting their excellent project management and responsiveness. Their culture and values align well with those of their clients, making them a good fit for companies seeking reliable customer service solutions in this sector.
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Consumer products & services

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Average Project Cost Breakdown

$10,000 to $49,000 (1)

What Clients Have Said
Clients have praised OutPLEX for providing good value for cost, with one reviewer noting that their service levels and cost per call exceeded expectations. The company's strong project management and responsiveness were also highlighted, contributing to an overall positive sentiment regarding the balance of cost and value. While there were suggestions for improvement, such as increasing onsite meetings, the primary feedback indicates satisfaction with the pricing relative to the quality of service provided.
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Bogotá, Colombia

75 - 51 Carrera 7
Bogotá, Colombia 110221
201 - 250

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Parrolabs

5.0 13 reviews

$10,000+

$50 - $99 / hr

10 - 49

Bogotá, Colombia

Services provided

20% IT Staff Augmentation

20% Recruitment Process Outsourcing

15% HR Outsourcing +4 services

15% Sales Outsourcing

10% Custom Software Development

10% Marketing Strategy

10% Web Design

Parrolabs is a diverse digital agency offering services in web and mobile development, social media management, and SEO optimization. Reviewers consistently praise their collaborative, responsive approach, and problem-solving capabilities. With a strong emphasis on understanding client needs, approximately 90% of reviews highlight their professionalism and adaptability, while the remaining acknowledge their expertise in modern technologies. Parrolabs is recognized for forming strong, enduring partnerships with clients.

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Average Project Cost Breakdown

$10,000 to $49,000 (5) $50,000 to $199,999 (4)

What Clients Have Said
Clients consistently highlight Parrolabs' competitive pricing and strong value for money. One client noted they chose Parrolabs for their 'good value for cost,' while another emphasized their competitive pricing compared to industry standards. Overall, clients express satisfaction with the quality of work relative to the investment, stating that Parrolabs delivers high-quality results and effectively meets project needs without exceeding budget expectations.
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United States (10) Canada (1) Colombia (1) Netherlands (1)

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Bogotá, Colombia

TV 5 #42-81 Suite 301
Bogotá, Colombia 110311
31 - 40

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Review Rating from Clients

5.0/5.0

Quality

4.5

Schedule

5.0

Cost

0.0

Willing to Refer

5.0

Reviewers in Colombia commend Parrolabs for assisting with early-stage MVP development, noting their team’s good quality work and professionalism. Clients appreciate the smooth collaboration, clear communication, and the company’s capacity to deliver on promises within tight timelines.
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Red Design Systems - Design Solutions

4.9 8 reviews

$5,000+

$25 - $49 / hr

10 - 49

Bogotá, Colombia

Services provided

40% Back Office Outsourcing

30% Web Development

20% Business Consulting +1 service

10% Financial Consulting

Red Design Systems - Design Solutions is a versatile agency offering services in custom software development, brand design, digital marketing, web development, animation, and customer support. With remarkable project management and a customer-focused approach, they excel in delivering efficient, tailored solutions. Notably, 100% of reviews highlight their excellent communication and client satisfaction, with no significant areas for improvement mentioned.

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Reviews mention Efficient
Clients have consistently praised Red Design Systems for their efficiency in project execution. One client noted a 60% increase in web traffic and zero downtime since project launch, highlighting their effective deployment and security measures. The use of Agile methodology and Google Collaboration Tools facilitated clear communication and swift project delivery. Overall, the sentiment reflects strong satisfaction with their ability to understand and materialize client visions promptly and effectively.

Web Development for Tech Blog

5.0 Mar 16, 2021

The company uses Agile as its methodology in order to keep things simple, clear and measurable. We did the project in 10 sprints. The company used Google Collaboration Tools to streamline the review process.
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Industry Experience

Red Design Systems - Design Solutions has demonstrated expertise across various industries, including IT Services, Manufacturing, Gaming, Design, Consumer Products, and Retail. Clients commend their strong project management skills, adaptability, and ability to deliver high-quality results tailored to specific industry needs. Sentiment across reviews is overwhelmingly positive, highlighting their effectiveness in enhancing brand visibility, user experience, and operational efficiency, making them a suitable partner for diverse business sectors.
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Design IT Services Manufacturing Gaming Consumer Products Retail

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Colombia (5) Canada (1) France (1) United States (1)

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Bogotá, Colombia

Carrera 68 No.75a 50 Piso 3
Bogotá, Colombia 111211
31 - 40

(+571) 344 14 61

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Talento

5.0 4 reviews

$1,000+

Undisclosed

50 - 249

Bogotá, Colombia

Services provided

30% Back Office Outsourcing

20% Recruiting

20% Staffing +2 services

15% Employer of Record (EOR) Services

15% IT Staff Augmentation

Talento, an executive and talent staffing company, offers services such as recruitment and project management with a focus on delivering high-quality candidates and creative solutions. Approximately 100% of the reviews highlight their effective communication, responsiveness, and dedication to client satisfaction, while nearly 0% of reviewers noted any areas for improvement, underscoring their exceptional service and alignment with client values.

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Reviews mention Creative
Clients consistently praised Sworkz for their creativity, noting their ability to provide innovative solutions and enhance project visions. One CEO highlighted their 'willingness to provide creative solutions' in a competitive market, while another mentioned their 'remarkable blend of creativity and ownership' that elevated project outcomes. Overall, the sentiment reflects strong appreciation for Sworkz's creative approach, with no significant areas for improvement noted, indicating a high level of client satisfaction.

Back Office Outsourcing for Logistics Company

5.0 Dec 12, 2024

Their project management is excellent, and so is their response time. They quickly and creatively solve problems for transportation partners. Their willingness to provide creative solutions, and be scrappy in a crowded market, is what sets them apart from the rest.
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Branding, Web Dev & Marketing for EV Charge Point Operator

5.0 Jul 17, 2024

What stood out most about Sworkz was their remarkable blend of creativity and ownership of our project. They didn't just execute tasks; they infused each stage with innovative ideas that enhanced our vision beyond what we had imagined. Their dedication went beyond fulfilling requirements; they demonstrated genuine passion for achieving the best possible results. This level of personal investment and creativity truly set them apart and made our collaboration exceptionally productive.
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Average Project Cost Breakdown

$10,000 to $49,000 (2) Less than $10,000 (1)

What Clients Have Said
Clients consistently highlight Sworkz's competitive pricing and strong value for money, noting that their services fit within budget constraints while delivering excellent results. For instance, one client emphasized that Sworkz provided 'good value for cost' and helped reduce employment expenses, while another appreciated their 'personalized attention' and commitment to project success. Overall, the sentiment reflects satisfaction with the cost-effectiveness of Sworkz's offerings, reinforcing their reputation as a reliable partner.
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Boca Raton, Florida (1) Miami, Florida (1) Atlanta, Georgia (1) Austin, Texas (1)

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Bogotá, Colombia

88-64 Carrera 15
Bogotá, Colombia 110221
16 - 20

(305) 614-1090

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BPM CONSULTING SAS

Not yet reviewed

Undisclosed

Undisclosed

1,000 - 9,999

Bogotá, Colombia

Services provided

30% Call Center Services

30% Customer Service Outsourcing

10% BI & Big Data Consulting & SI +3 services

10% Back Office Outsourcing

10% Cybersecurity

10% IT Managed Services

BPM CONSULTING SAS is a call center company. They are located in Bogotá, Colombia, and their services include Call Center Services and Customer Service Outsourcing.
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Ongresso - Counsulting Business Services

4.5 2 reviews

$1,000+

$50 - $99 / hr

10 - 49

Bogotá, Colombia

Services provided

20% Back Office Outsourcing

20% Business Consulting

20% Finance & Accounting Outsourcing (FAO) +3 services

20% HR Outsourcing

10% Labor & Employment Law

10% Tax Law

Ongresso - Consulting Business Services is a consulting firm specializing in legal entity setup, HR services, and accounting. Feedback across reviews indicates that 100% of clients appreciate their personalized and dynamic approach, with 50% lauding their project management skills and professionalism. However, some clients note areas for improvement in knowledge depth and process structure.

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Reviews mention Professional
Clients consistently praise Ongresso - Consulting Business Services for their outstanding professionalism and competency. One client noted, 'Their professionalism and competency are outstanding,' emphasizing their reliability in managing projects effectively. The project management was described as excellent, with clear roles and adherence to deadlines. Overall, the sentiment reflects a strong confidence in Ongresso's capabilities, with no suggestions for improvement mentioned.

HR Services for Agricultural Company

5.0 Oct 5, 2022

Project management is excellent; everybody knows their role and does a good job of keeping the project moving forward within deadlines despite any challenges. Regarding tools, we use Zoom, Google Meet, and Microsoft Teams. Their professionalism and competency are outstanding, so we wouldn’t even entertain working with somebody else.
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Industry Experience

Ongresso - Consulting Business Services has received positive feedback across various industries including Business Services and Agriculture. In Business Services, they excel in legal entity setup and payroll administration, demonstrating strong project management and client-focused service. In the Agriculture sector, they successfully facilitated market entry in Colombia, showcasing their HR capabilities and professionalism. Overall, clients appreciate Ongresso's attentiveness and dedication, making them a suitable option for businesses seeking tailored consulting services in these fields.
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Business services Agriculture

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Average Project Cost Breakdown

$10,000 to $49,000 (2)

What Clients Have Said
Clients consistently commend Ongresso - Consulting Business Services for their competitive pricing and the value they provide. One client noted, 'They were cheaper than everyone else we were looking to work with,' while another highlighted their 'professionalism and competency' as reasons for continued partnership despite investment ranging from $10,000 to over $20,000. Overall, feedback indicates satisfaction with both cost-effectiveness and the quality of services rendered.
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Bogotá, Colombia

19-41 Calle 90
Bogotá, Colombia 110221
16 - 20

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Filta

5.0 3 reviews

Undisclosed

Undisclosed

250 - 999

Bogotá, Colombia

Services provided

20% Back Office Outsourcing

20% Graphic Design

15% Business Consulting +3 services

15% E-Commerce Development

15% Mobile App Development

15% Recruiting

Filta is a recruitment and staffing solutions company specializing in providing skilled personnel for various business needs, including software development, customer support, and administrative roles. The overall feedback from reviews is positive, highlighting Filta's professionalism, values alignment, and effective project management, with over 90% of reviewers praising the quality of candidates and the efficiency of their hiring processes.

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3 of 3 reviews are 5 stars

Unknown avg. project cost

Reviewed 3 times in the past 6 months
Recent client feedback on Filta highlights their exceptional project management and candidate quality. Clients praised their thorough hiring processes, noting that Filta delivered candidates efficiently and aligned with company values. For instance, one client from POS Cafe commended their professionalism and support, stating, 'they've been exceptional.' Another client from Stoddarts noted the quick scaling of their team and effective onboarding. Overall, sentiment is overwhelmingly positive, with minor suggestions for improvement regarding platform navigation and onboarding materials.
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Industry Experience

Filta has demonstrated strong expertise in the eCommerce sector, particularly in catalog management and advertising roles. Clients appreciate their ability to enhance operational efficiency, evident through improved catalog error correction rates. The provider is recognized for their alignment with client values, effective communication, and timely project delivery. Overall, feedback from the eCommerce industry highlights Filta's impressive cultural fit and commitment to finding suitable talent, making them an excellent choice for businesses in this space.
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Average Project Cost Breakdown

What Clients Have Said
Clients have expressed satisfaction with Filta's pricing, noting it aligns well with their budgets and offers great value for the cost. One reviewer highlighted that Filta's services provided 'good value for cost' and emphasized the company's strong cultural fit. Overall sentiment indicates that clients appreciate the balance of quality and affordability, with a focus on effective project management and timely delivery.
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Bogotá, Colombia

Cra 7 # 116-50 - Office 04-123,
Bogotá, Colombia 110221
10 - 15

+1 (877) 7030866

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Webhelp

Not yet reviewed

Undisclosed

Undisclosed

10,000+

Bogotá, Colombia

Services provided

33% Customer Service Outsourcing

23% Call Center Services

15% Sales Outsourcing +17 services

5% Back Office Outsourcing

5% Business Consulting

5% Finance & Accounting Outsourcing (FAO)

1% AI Development

1% BI & Big Data Consulting & SI

1% CRM Consulting and SI

1% Custom Software Development

1% Digital Strategy

1% Graphic Design

1% HR Consulting

1% Mobile App Development

1% Transcription

1% Translation

1% UX/UI Design

1% Unified Communications Consulting & SI

1% Web Design

1% Web Development

Webhelp, a Customer Service Outsourcing company, was established in 2000. The large team provides Customer Service Outsourcing and Call Center Services.
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Bogotá, Colombia

Canapro - Calle 63, Edificio Canapro,
Bogotá, Colombia 111221
More than 5k

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Apex America

Not yet reviewed

$10,000+

Undisclosed

10,000+

Bogotá, Colombia

Services provided

40% Call Center Services

20% Back Office Outsourcing

20% Customer Service Outsourcing +3 services

10% Content Moderation Services

5% Business Consulting

5% Robotics Process Automation

Apex America is a telephone answering service. Established in 2003, the firm is in Córdoba, Argentina and ARW, Argentina. Their services include Call Center Services and Back Office Outsourcing.
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Bogotá, Colombia

3472 Carrera 13a
Bogotá, Colombia 110311
1001 - 2000

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Expansion Americas

5.0 5 reviews

$1,000+

$150 - $199 / hr

10 - 49

Bogotá, Colombia

Services provided

30% Sales Outsourcing

25% Generative AI

25% Market Research +1 service

20% Demand Generation Marketing

Expansion Americas is a business development and market research firm specializing in lead generation, market intelligence, and strategic advisory services across various industries. Reviews highlight their strong market knowledge, with impressive results such as a 35% conversion rate and a 520% pipeline growth, and a high level of customer satisfaction, as evidenced by 100% positive feedback with no indicated areas for improvement.

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Reviews mention Well-organized projects
Clients have expressed a positive sentiment regarding the well-organized nature of projects handled by Expansion Americas. One client noted that the team delivers on time and maintains effective communication through both in-person and virtual meetings. This level of organization has contributed to successful outcomes, such as generating concrete leads for new business opportunities. Overall, the feedback reflects a high level of satisfaction with the project's management and execution.

Commercial Property Management for Real Estate Company

5.0 Apr 28, 2026

Expansion Americas delivers on time and is organized. We communicate via in-person and virtual meetings.
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4 of 4 reviews are 5 stars

Less than $10,000 avg. project cost

Reviewed 4 times in the past 6 months
Recent reviews of Expansion Americas reflect a highly positive sentiment, with clients praising their market knowledge, effective lead generation, and project management. Notably, one client highlighted a 35% conversion rate and 520% pipeline growth from their engagement, while another reported a 165% increase in international revenue year-over-year. Clients appreciate the team's organization, communication, and cultural fit, with many indicating no areas for improvement. Overall, Expansion Americas is viewed as a valuable partner in business development.
Read 4 Recent Reviews

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Average Project Cost Breakdown

Less than $10,000 (1)

What Clients Have Said
Clients consistently report that Expansion Americas offers good value for money, often highlighting their competitive pricing and effective results. One client noted that their pricing fit within budget while delivering significant outcomes, including a 35% conversion rate and 520% pipeline growth. Another mentioned a 165% increase in international revenue, attributing this success to the company's cost-effective services. Overall, the sentiment around their pricing and value proposition is positive, with multiple clients expressing satisfaction with the return on investment.
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Review Rating from Clients

5.0/5.0

Quality

5.0

Schedule

4.9

Cost

4.9

Willing to Refer

5.0

Local clients commend Expansion Americas for their effective market analysis, outreach, and partnership facilitation, which have led to increased revenue, pipeline growth, and new market insights. They appreciate the team's responsiveness, professionalism, and tailored approach to diverse organizational needs.
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Ubiquity

Not yet reviewed

$10,000+

< $25 / hr

10,000+

Bogotá, Colombia

Services provided

35% Customer Service Outsourcing

25% Call Center Services

20% Back Office Outsourcing +3 services

10% Sales Outsourcing

5% Finance & Accounting Outsourcing (FAO)

5% IT Managed Services

Ubiquity is a Customer Service Outsourcing company. The team offers Customer Service Outsourcing and Call Center Services, and the firm is based in New York, New York and McAllen, Texas.
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Bogotá, Colombia

CCI Building Calle 26, No. 59-41, 6th Floor
Bogotá, Colombia 110111
301 - 400

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Outsourcing S.A.S BIC

Not yet reviewed

$10,000+

< $25 / hr

1,000 - 9,999

Bogotá, Colombia

Services provided

37% Call Center Services

25% Customer Service Outsourcing

13% Back Office Outsourcing +2 services

13% Staffing

12% HR Consulting

Call center Outsourcing S.A.S BIC specializes in Call Center Services and Customer Service Outsourcing. They are based in Bogotá, Colombia and Bogotá, Colombia.
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BKPO

Not yet reviewed

$1,000+

$25 - $49 / hr

50 - 249

Bogotá, Colombia

Services provided

35% Back Office Outsourcing

35% Call Center Services

30% Customer Service Outsourcing

BKPO is an answering service company. The firm is headquartered in Bogotá, Colombia. Their team provides Call Center Services and Back Office Outsourcing.
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WORLD JOINT CONNECTION

Not yet reviewed

$1,000+

$25 - $49 / hr

50 - 249

Madrid, Colombia

Services provided

30% Call Center Services

25% Back Office Outsourcing

20% Direct Marketing +2 services

15% Sales Outsourcing

10% Customer Service Outsourcing

WORLD JOINT CONNECTION is a Madrid, Colombia-based telephone answering service. The team offers Call Center Services and Back Office Outsourcing.
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Arcos Soluciones Tecnologicas SAS

Not yet reviewed

Undisclosed

Undisclosed

50 - 249

Bogotá, Colombia

Services provided

80% Call Center Services

20% Customer Service Outsourcing

Arcos Soluciones Tecnologicas SAS is a call center headquartered in Bogotá, Colombia. They specialize in Call Center Services and Customer Service Outsourcing.
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Data Tools S.A.

Not yet reviewed

Undisclosed

Undisclosed

250 - 999

Bogotá, Colombia

Services provided

40% Back Office Outsourcing

40% IT Strategy Consulting

20% IT Managed Services

Launched in 1997, Data Tools S.A. Is a midsize IT strategy consulting company. Their services include IT strategy consulting and Back Office Outsourcing.
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TrueAdvertize

Not yet reviewed

$5,000+

$150 - $199 / hr

2 - 9

Bogotá, D.C., Colombia

Services provided

50% Sales Outsourcing

30% Email Marketing

20% Marketing Strategy

Founded in 2023, TrueAdvertize is a Sales Outsourcing company. The team focuses on Sales Outsourcing and Email Marketing.
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Indexcol

Not yet reviewed

$5,000+

$100 - $149 / hr

10 - 49

Bogotá, Colombia

Services provided

40% Branding

30% Call Center Services

30% E-Commerce Development

Indexcol, a branding firm, provides Branding and Call Center Services. The company is located in Bogotá, Colombia.
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BlueMarketing

Not yet reviewed

Undisclosed

Undisclosed

2 - 9

Bogotá, Colombia

Services provided

35% Sales Outsourcing

30% Digital Strategy

18% Customer Service Outsourcing +1 service

17% Call Center Services

Small Sales Outsourcing company BlueMarketing, is located in Bogotá, Colombia. Their services include Sales Outsourcing and Digital Strategy.
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FLUVIP

Not yet reviewed

Undisclosed

Undisclosed

50 - 249

Bogotá, Colombia

Services provided

60% Back Office Outsourcing

40% Content Marketing

Back Office Outsourcing company FLUVIP is located in Bogotá, Colombia. Their services include Back Office Outsourcing and Content Marketing.
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COS Colombian Outsourcing Solutions

Not yet reviewed

Undisclosed

Undisclosed

50 - 249

Bogotá, Colombia

Services provided

70% Call Center Services

30% Accounting

COS Colombian Outsourcing Solutions is a phone answering service. Located in Bogotá, Colombia, their team offers Call Center Services and Accounting.
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Recovery & Services

Not yet reviewed

Undisclosed

Undisclosed

50 - 249

Bogotá, Colombia

Services provided

100% Call Center Services

Established in 2012, Recovery & Services is a midsize Bogotá, Colombia-based telephone answering service. Their team offers Call Center Services.
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Teledisca

Not yet reviewed

Undisclosed

Undisclosed

50 - 249

Bogotá, Colombia

Services provided

25% Digital Strategy

25% Web Development

20% Call Center Services +2 services

20% Customer Service Outsourcing

10% Back Office Outsourcing

Teledisca is a Digital Strategy company. Founded in 2016, the agency is located in Bogotá, Colombia. Their team offers Digital Strategy and Web Development.
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Collect Center

Not yet reviewed

Undisclosed

Undisclosed

50 - 249

Bogotá, Colombia

Services provided

100% Call Center Services

Collect Center is an answering service company located in Panamá, Panama and Bogotá, Colombia. They provide Call Center Services.
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Bogotá, Colombia

Carrera 10 No 19-65 Camacol Building - Office 401.
Bogotá, Colombia 110221
2 - 5

+57.3.160.104.200

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Viapin Colombia SAS

Not yet reviewed

Undisclosed

Undisclosed

10 - 49

Bogotá, Colombia

Services provided

100% Call Center Services

Viapin Colombia SAS, an answering service company, is located in Bogotá, Colombia. They specialize in Call Center Services and were established in 2004.
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Datascoring De Colombia

Not yet reviewed

Undisclosed

Undisclosed

10 - 49

Bogotá, Colombia

Services provided

100% Call Center Services

Datascoring De Colombia, an answering service, is based in Bogotá, Colombia. Established in 1996, the team specializes in Call Center Services.
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Cellvoz Cloud Services

Not yet reviewed

Undisclosed

Undisclosed

10 - 49

Bogotá, Colombia

Services provided

60% Call Center Services

20% Cloud Consulting & SI

20% Other Marketing

Cellvoz Cloud Services is an answering service company. Their small team is headquartered in Bogotá, Colombia. Their team provides Call Center Services and Other Marketing.
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Crowe Co S.A.S. (Colombia)

Not yet reviewed

$1,000+

< $25 / hr

250 - 999

Bogotá, Colombia

Services provided

35% Finance & Accounting Outsourcing (FAO)

30% Accounting

10% Back Office Outsourcing +5 services

5% Cybersecurity

5% IT Managed Services

5% IT Staff Augmentation

5% IT Strategy Consulting

5% Other IT Consulting and SI

Finance & Accounting Outsourcing (FAO) company Crowe Co S.A.S. (Colombia) was launched in 1995. The team offers Finance & Accounting Outsourcing (FAO) and Accounting.
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BRM S.A.

Not yet reviewed

$5,000+

$100 - $149 / hr

1,000 - 9,999

Bogotá, Colombia

Services provided

20% BI & Big Data Consulting & SI

20% Back Office Outsourcing

20% Branding +2 services

20% CRM Consulting and SI

20% Social Media Marketing

BRM S.A. Is a data analytics company. In Bogotá, Colombia, the agency was established in 2005. Their services include BI & big data consulting & SI and Back Office Outsourcing.
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SmartBpo SAS

Not yet reviewed

$1,000+

< $25 / hr

10 - 49

Bogotá, Colombia

Services provided

10% AI Agents

10% Accounting

10% Back Office Outsourcing +7 services

10% Business Consulting

10% Business Continuity Management

10% Corporate Law

10% Data Annotation Services

10% Finance & Accounting Outsourcing (FAO)

10% Market Research

10% Sales Outsourcing

SmartBpo SAS is a Market Research company. Their team is headquartered in Bogotá, Colombia and Medellín, Colombia. The company specializes in Market Research and AI Agents.
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LATAM MEDICAL TALENT

Not yet reviewed

$5,000+

$50 - $99 / hr

10 - 49

Bogotá, Colombia

Services provided

25% Business Consulting

25% HR Outsourcing

20% Back Office Outsourcing +2 services

20% Recruiting

10% HR Consulting

LATAM MEDICAL TALENT is a HR Outsourcing company. Founded in 2026, the company provides HR Outsourcing and Business Consulting.
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DRS Consulting

Not yet reviewed

Undisclosed

Undisclosed

2 - 9

Bogotá, Colombia

Services provided

50% Back Office Outsourcing

50% Finance & Accounting Outsourcing (FAO)

DRS Consulting is a Back Office Outsourcing and Finance & Accounting Outsourcing (FAO) company launched in 2013. The team offers Back Office Outsourcing and Finance & Accounting Outsourcing (FAO).
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DIGITALWARE

Not yet reviewed

Undisclosed

Undisclosed

250 - 999

Bogotá, Colombia

Services provided

20% BI & Big Data Consulting & SI

20% Back Office Outsourcing

20% ERP Consulting and SI +2 services

20% IT Managed Services

20% IT Strategy Consulting

DIGITALWARE is an IT strategy consulting company. The team specializes in IT strategy consulting and BI & big data consulting & SI and is based in Bogotá, Colombia.
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Kolvoz SAS

Not yet reviewed

Undisclosed

Undisclosed

10 - 49

Bogotá, Colombia

Services provided

30% Call Center Services

30% Corporate Training & Coaching

10% Custom Software Development +3 services

10% Marketing Strategy

10% Web Design

10% Web Development

Based in Bogotá, Colombia, Kolvoz SAS is a telephone answering service. The team focuses on Call Center Services and Corporate Training & Coaching.
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Soporte Lógico Ltda.

Not yet reviewed

Undisclosed

Undisclosed

50 - 249

Bogotá, Colombia

Services provided

25% Business Consulting

25% Digital Strategy

15% Back Office Outsourcing +5 services

10% Customer Service Outsourcing

10% HR Consulting

10% Recruiting

3% HR Outsourcing

2% Staffing

Launched in 2009, Soporte Lógico Ltda. Is a Digital Strategy company. The team offers Digital Strategy and Business Consulting.
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Vinali Group

Not yet reviewed

Undisclosed

Undisclosed

50 - 249

Bogotá, Colombia

Services provided

25% Call Center Services

25% Recruiting

25% Recruitment Process Outsourcing +1 service

25% Staffing

Vinali Group is an answering service. Their midsize team is in Bogotá, Colombia. Their services include Call Center Services and Staffing.
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FG Advisors

Not yet reviewed

Undisclosed

Undisclosed

10 - 49

Bogotá, Colombia

Services provided

25% Accounting

25% Back Office Outsourcing

25% Business Consulting +1 service

25% HR Outsourcing

FG Advisors is an Accounting company. They were established in 2013, and their services include Accounting and Back Office Outsourcing.
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Revisar Auditores

Not yet reviewed

Undisclosed

Undisclosed

10 - 49

Chapinero, Colombia

Services provided

25% Accounting

25% Back Office Outsourcing

25% Business Consulting +1 service

25% Finance & Accounting Outsourcing (FAO)

Launched in 2014, Revisar Auditores, a small Accounting company, is headquartered in Chapinero, Colombia. Their team focuses on Accounting and Back Office Outsourcing.
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TXT Agencia Transmedia

Not yet reviewed

Undisclosed

Undisclosed

50 - 249

Bogotá, Colombia

Services provided

20% Branding

20% Sales Outsourcing

10% Advertising +5 services

10% Digital Strategy

10% Market Research

10% Marketing Strategy

10% Public Relations

10% Social Media Marketing

TXT Agencia Transmedia is a branding agency. They are located in Bogotá, Colombia, and their services include Branding and Sales Outsourcing.
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ACS Audit and Consulting

Not yet reviewed

Undisclosed

Undisclosed

2 - 9

Bogotá, Colombia

Services provided

25% Back Office Outsourcing

25% Business Consulting

20% Accounting +2 services

20% Corporate Training & Coaching

10% HR Consulting

ACS Audit and Consulting is a Back Office Outsourcing company. They were founded in 2007 and provide Back Office Outsourcing and Business Consulting.
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Amezquita & Cia

Not yet reviewed

Undisclosed

Undisclosed

2 - 9

Bogotá, Colombia

Services provided

25% Accounting

25% Back Office Outsourcing

25% Business Consulting +1 service

25% Finance & Accounting Outsourcing (FAO)

Amezquita & Cia is a Bogotá, Colombia-based Accounting company. They specialize in Accounting and Back Office Outsourcing and were established in 1969.
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WorkAudit

Not yet reviewed

Undisclosed

Undisclosed

2 - 9

Bogotá, Colombia

Services provided

25% Accounting

25% Back Office Outsourcing

25% Business Consulting +1 service

25% Finance & Accounting Outsourcing (FAO)

Established in 2015, WorkAudit is a small Accounting company in Bogotá, Colombia. Their team offers Accounting and Back Office Outsourcing.
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ACT Consultores

Not yet reviewed

Undisclosed

Undisclosed

2 - 9

Bogota, Colombia

Services provided

50% Accounting

25% Back Office Outsourcing

25% Business Consulting

Launched in 2018, ACT Consultores is a small Bogota, Colombia-based Accounting company. Their services include Accounting and Back Office Outsourcing.
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GPS Talent

Not yet reviewed

$1,000+

$50 - $99 / hr

10 - 49

Norte, Colombia

Services provided

35% IT Strategy Consulting

20% Customer Service Outsourcing

20% IT Managed Services +2 services

15% Talent Representation

10% Business Consulting

GPS Talent is an IT strategy consulting company. Based in Norte, Colombia, the company was founded in 1995. Their team specializes in IT strategy consulting and IT managed services.
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Peña Marulanda Asesores

Not yet reviewed

Undisclosed

Undisclosed

2 - 9

Bogotá, Colombia

Services provided

80% Accounting

20% Back Office Outsourcing

Launched in 2012, Peña Marulanda Asesores is an Accounting company. The firm specializes in Accounting and Back Office Outsourcing.
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Why Trust Clutch

At Clutch, we believe trust is the foundation of every business relationship. Our mission is to help buyers make confident, data-backed decisions informed by real client experiences.

Every review on Clutch undergoes a rigorous, human-led verification process to make sure it’s valid. Our team of specialists confirms the identity of each reviewer, ensures the project is legitimate, and only publishes reviews that meet our strict criteria.

Verification doesn’t stop at the point of publication. Our Trust & Safety team routinely audits older reviews against our guidelines. When reviews fall short of our standards, we remove them.

We evaluate service providers using a structured methodology that combines:

In-depth client interviews and ratings
Comprehensive project details
Market presence
Portfolio examples and industry recognition

This data powers tools like the Leaders Matrix, which helps you compare agencies directly. Our research team curates rankings by weighing verified reviews most heavily, so the most trusted and experienced providers rise to the top.

Using this unique combination of verified client feedback and provider-supplied insights, Clutch distills the most important details into clear, digestible summaries so you have everything you need to make confident, informed decisions quickly.

We take fraud seriously. Providers who violate our guidelines may face lower rankings, restricted visibility, or removal from the platform altogether.

Clutch’s commitment to transparency is ongoing. We’re constantly refining our systems to protect the integrity of reviews and support you in finding the right agency.

Bogotá BPO FAQs

Bogotá offers a strong blend of value, talent, and access. Nearshore proximity (often overlapping Eastern and Central time) enables real-time collaboration and faster iteration than many offshore alternatives. The city’s workforce brings neutral Spanish, strong English proficiency, and specialized domain skills across CX, finance ops, content moderation, and data entry.

Moreover, local providers are used to scaling rapidly for seasonal U.S. and LATAM demand, with robust telecom infrastructure and Tier III data centers. Many teams also operate within Colombia’s data protection framework and global standards (e.g., ISO 27001, PCI DSS), adding confidence for regulated workloads. If your roadmap includes Spanish-language support, regional market insights, or omnichannel CX, Bogotá’s BPO ecosystem is a smart fit.

Pricing varies thanks to a range of factors, including service line, language, and complexity. Most Clutch-listed BPO firms from Bogotá charge:

Customer support/call center agents: $8 – $18 per hour, depending on language, channel mix, and SLAs.
Back-office processes: $7 – $16 per hour; specialized roles trend higher.
Team-based or managed programs: $5,000 – $50,000+ per month based on seat count, QA, training, and reporting depth.
One-time setup and transition fees: $2,000 – $10,000 for knowledge transfer, playbooks, integrations, and WFM.

Ask for transparent pricing by role and channel, clarify what’s included (training, QA, WFM, tooling), and lock in SLAs aligned to KPIs like first contact resolution (FCR), CSAT, and AHT.

Bogotá providers support a broad mix of local and international clients, ranging:

Fintech and financial services — KYC support, billing, collections
Travel, hospitality, and airlines — reservations, loyalty, multilingual CX
E-commerce and retail — order support, returns, marketplace ops
Logistics and last-mile delivery — dispatch, exception handling
Telecom and media — tech support, subscriber care
Healthcare and health tech — member services, claims support
SaaS and IT — tier 1–2 support, data enrichment, QA
Education and e-learning — student services, enrollment

Define scope and KPIs – volumes, languages, hours, and metrics.
Validate experience – review case studies in your industry and channels.
Check compliance and security – ISO 27001, PCI DSS, SOC 2; ask about data residency and PII handling.
Assess operations – QA scorecards, coaching cadence, WFM practices, and supervisor-to-agent ratios.
Evaluate tech stack – compatibility with Zendesk, Salesforce, Freshdesk, Five9, Genesys, Twilio, and analytics.
Read verified reviews – leverage Clutch to compare ratings, budgets, and client feedback before shortlisting.

Use filters on Clutch to sort Bogotá listings by budget, languages, client size, and industry focus. Shortlist 3–5 firms, then run structured vendor interviews with a scoring rubric.

Unrealistic pricing or “all-in” quotes without line-item clarity
No references, thin case studies, or inconsistent reporting samples
Vague SLAs or avoidance of KPI commitments
High agent attrition with no retention plan or coaching program
Limited security posture (no audits, unclear PII workflows)
Heavy reliance on subcontractors without disclosure
Poor language QA or weak writing samples for English support
Inflexible tooling or resistance to integrations with your CRM/CCaaS

Don’t get swayed by enticing fees or promises; stay on the lookout for these red flags.

Top BPO Companies in Bogota

List of the Top Bogota BPO Services

Reviews mention Transparent

Staff Augmentation for Accounting Management Firm

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Industry Experience

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Reviews mention Transparent

Staff Augmentation for Accounting Management Firm

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Reviews mention Proactive

Customer Support & Call Center Services for SEO Company

Reviewed 2 times in the past 6 months

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Reviews mention Personable

Customer Service Outsourcing for Consumer Products Co

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Reviews mention Accessible

BPO Services for E-Commerce Company

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Reviews mention Transparent

Office Based Services for Electrical & Electronic Mfr.

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Industry Experience

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Reviews mention Efficient

Web Development for Tech Blog

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Reviews mention Creative

Back Office Outsourcing for Logistics Company

Branding, Web Dev & Marketing for EV Charge Point Operator

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Reviews mention Professional

HR Services for Agricultural Company

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Reviewed 3 times in the past 6 months

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Reviews mention Well-organized projects

Commercial Property Management for Real Estate Company

Reviewed 4 times in the past 6 months

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