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Top BPO Companies in Venezuela

Ratings Updated: March 27, 2025

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14 Companies

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14 Companies

Country: Venezuela

List of the Top Venezuela BPO Services

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What are Featured Providers?
Connext

5.0 5 reviews
Verified

$1,000+

< $25 / hr

1,000 - 9,999

Serves Venezuela

Services provided

30% Customer Service Outsourcing

30% Finance & Accounting Outsourcing (FAO)

20% Back Office Outsourcing +1 service

20% IT Staff Augmentation

Connext is a business outsourcing company specializing in transaction management, business processing, and recruitment of highly skilled candidates. Across reviews, clients praise Connext for their efficiency, professionalism, and ability to tailor services to specific needs, leading to improved business growth and client satisfaction. Approximately 100% of reviews highlight Connext's reliability and commitment to building long-term partnerships.

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Reviews mention Receptive

The feedback regarding Connext reflects a highly receptive sentiment, with clients noting their attentiveness to needs and flexibility in adapting recruitment strategies. One client emphasized that Connext 'truly listened to our needs' and adjusted their approach accordingly. Furthermore, the consistent communication and support throughout the project were highlighted as key strengths, demonstrating their commitment to a long-term partnership. Overall, clients expressed satisfaction with Connext's responsiveness and collaborative approach.

Recruitment Services for Expense Management Software Company

5.0 Jul 25, 2022

Highly effective – Connext set up touchpoints at the degree of frequency we required (up to daily) and had a regular exchange of emails to ensure we were not losing cycles due to time zone differences. Initially they also worked with our internal recruiting team to understand the types of candidate profiles we typically looked for to more rapidly target individuals who might be a good fit. Connext has truly listened to our needs across roles and has adjusted their recruiting outreach methodology as required to help us. It is clear that they see our long-term success as an extension of their own.

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1 of 1 HR Consulting reviews are 5 stars

Unknown avg. project cost

HR Consulting PROJECT HIGHLIGHT

Accounting for Real Estate Development Firm

5.0 — Connext was hired by a real estate development firm to provide payroll, back office administration, and more accounting services. The client is being billed every month for the project. Read more

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Denver, Colorado (1)

Honolulu, Hawaii (2)

Trevose, Pennsylvania (1)

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Sharkhelpers

4.8 6 reviews
Premier Verified

$1,000+

< $25 / hr

10 - 49

Serves Venezuela

Services provided

15% HR Outsourcing

15% PEO/Employee Leasing

15% Recruiting +5 services

15% Staffing

10% Back Office Outsourcing

10% Customer Service Outsourcing

10% Employer of Record (EOR) Services

10% IT Staff Augmentation

Sharkhelpers is a recruitment and HR services company specializing in sourcing and onboarding skilled professionals across various industries, such as operations, sales, and administrative roles. They have received overwhelmingly positive feedback, with approximately 100% of clients expressing satisfaction with their attentive customer service, responsiveness, and successful recruitment outcomes. A recurring theme among reviews is their ability to align candidates with clients' specific requirements and company cultures.

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Reviews mention Team players

Client feedback emphasizes Sharkhelpers' role as a supportive team player, highlighting their effective communication and alignment with client needs. One client noted that the team listens carefully to specific requirements and provides quality candidates, contrasting their experience with less attentive agencies. The client praised the team's follow-up and responsiveness, particularly mentioning Jorge and Paula's contributions. Overall, the sentiment is overwhelmingly positive, with clients expressing high levels of trust and satisfaction in Sharkhelpers' collaborative approach.

Recruiting Services for Web Development Agency

4.0 May 20, 2024

The team is an essential partner that recruits good talent and is a central member of our team. Most of the candidates we interviewed during the recruitment process were aligned with us or weren't very far off. We had worked with other recruiting agencies before who just shoved us candidates, and it was a waste of time. Sharkhelpers is far from that and really listens to our requirements, getting into the specific skills we seek in a candidate. Sharkhelpers has been helpful and followed up with the right questions. The entire team, in unison, has always been very supportive.

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1 of 1 Employer of Record (EOR) Services reviews are 5 stars

Less than $10,000 avg. project cost

Employer of Record (EOR) Services PROJECT HIGHLIGHT

Automation Specialist Recruiting for Digital Marketing Co

5.0 — Sharkhelpers has been hired by a digital marketing company to recruit an automation specialist. The team is tasked with sourcing a qualified candidate who can start promptly and provide an Read more

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Canada (1)

Spain (1)

United States (3)

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Unity Communications

4.9 46 reviews
Premier Verified

$1,000+

< $25 / hr

1,000 - 9,999

Serves Venezuela

Services provided

55% Back Office Outsourcing

35% Customer Service Outsourcing

10% Call Center Services

Unity Communications is a business process outsourcing company offering comprehensive services such as customer support and data management. Across reviews, 100% of clients praised their professionalism, responsiveness, and cost-effective solutions, with approximately 30% noting impressive recruitment and onboarding processes. Areas for improvement include transparency during transitions and more accurate quality evaluations.

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Reviews mention Understands the needs of their clients

Unity Communications demonstrates a strong understanding of client needs, as evidenced by their thorough project management and proactive communication. One client praised their ability to screen candidates effectively and maintain ongoing communication regarding any potential issues. Another highlighted their attentiveness and responsiveness to concerns, stating they were 'very attentive and customer-focused.' Overall, the sentiment is overwhelmingly positive, with clients appreciating Unity's commitment to building strong relationships and delivering tailored solutions.

Asset Procurement for Expense Management Software Company

5.0 Mar 31, 2023

Unity was very thorough. The project management team understood the agent profile we needed and screened each candidate. They clearly communicated and involved specialists at each stage of the process.

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Outsourcing Project for Warehousing Company

5.0 Jul 2, 2019

They were very professional and willing to understand our business. Also, they're great communicators and let us know about possible delays.

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2 of 3 Document Digitization & Management reviews are 5 stars

3 new reviews for Document Digitization & Management in past 6 months

$10,000 – $49,000 avg. project cost

Document Digitization & Management PROJECT HIGHLIGHT

Data Entry & Processing for Healthcare Co

5.0 — Unity Communications managed medical records for a healthcare company. The team also managed clinical notes and created patient care plans using clinical notes. Read more

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Canada (1)

Ireland (1)

United States (35)

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Condor Digital Services LLC

5.0 4 reviews

$5,000+

$25 - $49 / hr

50 - 249

Caracas, Venezuela

Services provided

10% CRM Consulting and SI

10% Content Marketing

10% Marketing Strategy +7 services

10% Pay Per Click

10% Sales Outsourcing

10% Search Engine Optimization

10% Social Media Marketing

10% Video Production

10% Web Design

10% Web Development

Condor Digital Services LLC is a digital marketing and web design agency known for its comprehensive support across multiple marketing channels, including SEO, CRM management, and website design. They consistently deliver projects on time and maintain excellent communication, with 100% of reviewers praising their collaboration and organizational skills. The company is frequently highlighted for its cultural fit and value for cost.

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Reviews mention Timely

Overall, client feedback emphasizes Condor Digital Services LLC's exceptional timeliness in project delivery. One client noted, 'Always deliver in time and help the whole team when needed,' while another stated, 'Thanks to Condor, our projects are always completed on time, on budget, and according to requirements.' This consistent punctuality has significantly contributed to client satisfaction and the successful attainment of project objectives.

Digital Marketing Strategy for Outsourcing Company

5.0 Nov 8, 2023

Always deliver in time and help the whole team when needed. Their willingness to work and how on time they deliver everything is impressive. The team has great communication skills and the people that work for us are great.

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Digital Marketing Services for Management Consulting Firm

5.0 Sep 19, 2023

Thanks to Condor, our projects are always completed on time, on budget, and according to requirements. Their responsiveness and care for our business success are notable. A great fit with our team culturally, which allowed for easy communication and collaboration.

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2 of 2 Web Development reviews are 5 stars

$200,000 – $999,999 avg. project cost

Web Development PROJECT HIGHLIGHT

Web & Marketing Design for Research & Analyst Firm

5.0 — Condor Digital Services LLC provides web design services for a research and analyst firm. The team offers assistance with streamlining the firm's marketing design and strategic efforts. Read more

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Boca Raton, Florida (1)

Fort Lauderdale, Florida (2)

Plantation, Florida (1)

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THECC SA

Not yet reviewed

Undisclosed

Undisclosed

10 - 49

Maracaibo, Venezuela

Services provided

50% Back Office Outsourcing

30% Call Center Services

20% Customer Service Outsourcing

THECC SA is a Back Office Outsourcing company. Their small team is based in Maracaibo, Venezuela. Their services include Back Office Outsourcing and Call Center Services.
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Featured

What are Featured Providers?
Remote Team Solutions

4.9 20 reviews
Premier Verified

Undisclosed

Undisclosed

50 - 249

Serves Venezuela

Services provided

25% Staffing

15% Back Office Outsourcing

15% Call Center Services +4 services

15% IT Staff Augmentation

10% Customer Service Outsourcing

10% PEO/Employee Leasing

10% Recruiting

Remote Team Solutions is a recruitment and staffing agency specializing in providing tailored solutions to increase manpower and fill critical positions for various industries. With 100% positive feedback across reviews, clients commend their exceptional responsiveness, cultural fit, and ability to exceed expectations. Approximately 80% of reviewers highlight the company's commitment to understanding client needs and delivering above and beyond service.

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Reviews mention Understands the needs of their clients

Remote Team Solutions demonstrates a strong understanding of client needs, as evidenced by multiple reviews. Clients praised their ability to grasp unique requirements, with one stating they 'took the time to understand our needs entirely.' Another noted their 'deep understanding' of specific roles and company culture. Overall, sentiment is highly positive, highlighting their responsiveness, flexibility, and commitment to delivering tailored solutions, which fosters strong, lasting partnerships with clients.

Technical Position Recruitment for Hyperscale Data Company

5.0 Jan 24, 2024

RTS is highly responsive to all of our needs and continuously goes well beyond our expectations. They took the time to understand our needs entirely and did far more than just a keyword search selection of candidates.

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Remote Employee Recruitment for Digital Mktg & Web Dev Co

5.0 Aug 10, 2023

From the very beginning, their team demonstrated a deep understanding of our unique needs. They helped us source candidates who not only possessed the requisite skills but also aligned perfectly with our company culture and values. Their meticulous approach to screening and vetting candidates ensured that every individual presented was not only a match on paper but also a potential fit for our specific work dynamics.

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Recruitment Services for Property Management Platform

5.0 Aug 31, 2021

They dived deep to understand our culture, candidate requirements, and the candidate profiles most likely to succeed. They continue to work with us to perfect our recruiting process.

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1 of 1 Recruitment Process Outsourcing reviews are 5 stars

$1,000,000 – $9,999,999 avg. project cost

Recruitment Process Outsourcing PROJECT HIGHLIGHT

Technical Position Recruitment for Hyperscale Data Company

5.0 — A hyperscale data company has hired Remote Team Solutions to provide recruitment services. The team is entrusted to find a candidate to fill a critical, highly technical position. Read more

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Ireland (1)

Mexico (1)

New Zealand (1)

United States (15)

England (1)

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Person To Person

Not yet reviewed

Undisclosed

Undisclosed

50 - 249

Caracas, Venezuela

Services provided

40% Call Center Services

20% Back Office Outsourcing

20% Finance & Accounting Outsourcing (FAO) +2 services

10% Customer Service Outsourcing

10% Document Digitization & Management

Person To Person, a midsize phone answering service, is in Caracas, Venezuela. The team specializes in Call Center Services and Back Office Outsourcing.
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Directa Group

Not yet reviewed

Undisclosed

Undisclosed

50 - 249

Caracas, Venezuela

Services provided

80% Call Center Services

10% Customer Service Outsourcing

10% Sales Outsourcing

Phone answering service Directa Group is based in Caracas, Venezuela. They focus on Call Center Services and Sales Outsourcing.
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Call Center Services Venezuela

Not yet reviewed

Undisclosed

Undisclosed

2 - 9

Caracas, Venezuela

Services provided

60% Call Center Services

40% Back Office Outsourcing

Call Center Services Venezuela is a small call center headquartered in Caracas, Venezuela. The team focuses on Call Center Services and Back Office Outsourcing.
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Inversiones DRC

Not yet reviewed

Undisclosed

Undisclosed

10 - 49

Caracas, Venezuela

Services provided

40% Call Center Services

20% Business Consulting

20% Customer Service Outsourcing +2 services

10% Back Office Outsourcing

10% HR Consulting

Founded in 2012, Inversiones DRC is an answering service. The small team provides Call Center Services and Business Consulting.
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Pegaso Consulting

Not yet reviewed

Undisclosed

Undisclosed

50 - 249

Caracas, Venezuela

Services provided

70% Call Center Services

30% Business Consulting

Pegaso Consulting is a Caracas, Venezuela-based phone answering service. They offer Call Center Services and Business Consulting.
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Americankpo

Not yet reviewed

Undisclosed

Undisclosed

10 - 49

Caracas, Venezuela

Services provided

70% Back Office Outsourcing

30% IT Managed Services

Headquartered in Caracas, Venezuela, Americankpo is a small Back Office Outsourcing company. Their services include Back Office Outsourcing and IT managed services.
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Myselfteam

Not yet reviewed

Undisclosed

Undisclosed

2 - 9

Caracas, Venezuela

Services provided

50% Call Center Services

50% Graphic Design

Myselfteam is a call center company and graphic design agency. Launched in 2017, the team focuses on Call Center Services and Graphic Design.
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WTFE - World Tel-Fax Electronics, C.A.

Not yet reviewed

Undisclosed

Undisclosed

50 - 249

Caracas, Venezuela

Services provided

70% Web Development

30% Call Center Services

Web development company WTFE - World Tel-Fax Electronics, C.A. Focuses on Web Development and Call Center Services. They were established in 1992.
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BPO LATAM

Not yet reviewed

Undisclosed

Undisclosed

10 - 49

Caracas, Venezuela

Services provided

35% Accounting

35% Back Office Outsourcing

30% HR Consulting

Launched in 2014, BPO LATAM is an Accounting company. The firm focuses on Accounting and Back Office Outsourcing.
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Elvis Di Marcantonio

Not yet reviewed

$1,000+

$200 - $300 / hr

Freelancer

Caracas, Venezuela

Services provided

10% Advertising

10% Branding

10% Broadcast Video +7 services

10% Call Center Services

10% Corporate Training & Coaching

10% Digital Strategy

10% Mobile & App Marketing

10% Social Media Marketing

10% Translation

10% Video Production

Elvis Di Marcantonio is an Advertising company. Based in New York, New York and Caracas, Venezuela, the team offers Advertising and Branding.
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Sch Consultores

Not yet reviewed

Undisclosed

Undisclosed

2 - 9

Caracas, Venezuela

Services provided

25% Accounting

25% Call Center Services

25% Corporate Training & Coaching +1 service

25% Custom Software Development

Sch Consultores, an Accounting company, was founded in 2007. Headquartered in Caracas, Venezuela, the team focuses on Accounting and Custom Software Development.
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Auditores Externos de Venezuela

Not yet reviewed

Undisclosed

Undisclosed

2 - 9

Caracas, Venezuela

Services provided

35% Accounting

25% Business Consulting

25% Finance & Accounting Outsourcing (FAO) +1 service

15% Back Office Outsourcing

Auditores Externos de Venezuela, an Accounting company, was established in 2006. The firm specializes in Accounting and Finance & Accounting Outsourcing (FAO).
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Ability to deliver

Focus

Proven

Market Leaders

Emerging

Niche

Clutch Leaders Matrix

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1 Condor Digital Services LLC

A Clutch Leaders Matrix provides a broad view of the top-performing companies in a particular service or location. Each company featured in a Leaders Matrix is evaluated based on Focus and Ability to Deliver. The size of each circle indicates that company’s size. Learn More

Focus (x-axis)

Focus accounts for a company’s specialization within a certain service.

Ability to Deliver (y-axis)

Ability to Deliver considers three criteria:

Client feedback and reviews
Work experience and previous projects
Market presence and reputation in the industry

List of the Top 1 Venezuela BPO Services

Condor Digital Services LLC

$5,000+

$25 - $49 / hr

50 - 249

Caracas, Venezuela

Ability to deliver

24.4/40.0

16.8/20 Reviews

1.9/10 Clients & Experience

5.7/10 Market Presence

Service focus

10% Back Office Outsourcing

90% Other

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THECC SA

Undisclosed

Undisclosed

10 - 49

Maracaibo, Venezuela

Ability to deliver

0/40.0

0/20 Reviews

0/10 Clients & Experience

0/10 Market Presence

Service focus

100% Back Office Outsourcing

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Person To Person

Undisclosed

Undisclosed

50 - 249

Caracas, Venezuela

Ability to deliver

0/40.0

0/20 Reviews

0/10 Clients & Experience

0/10 Market Presence

Service focus

80% Back Office Outsourcing

20% Other

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Directa Group

Undisclosed

Undisclosed

50 - 249

Caracas, Venezuela

Ability to deliver

0/40.0

0/20 Reviews

0/10 Clients & Experience

0/10 Market Presence

Service focus

100% Back Office Outsourcing

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Call Center Services Venezuela

Undisclosed

Undisclosed

2 - 9

Caracas, Venezuela

Ability to deliver

0/40.0

0/20 Reviews

0/10 Clients & Experience

0/10 Market Presence

Service focus

100% Back Office Outsourcing

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Inversiones DRC

Undisclosed

Undisclosed

10 - 49

Caracas, Venezuela

Ability to deliver

0/40.0

0/20 Reviews

0/10 Clients & Experience

0/10 Market Presence

Service focus

70% Back Office Outsourcing

30% Other

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Pegaso Consulting

Undisclosed

Undisclosed

50 - 249

Caracas, Venezuela

Ability to deliver

0/40.0

0/20 Reviews

0/10 Clients & Experience

0/10 Market Presence

Service focus

70% Back Office Outsourcing

30% Other

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Americankpo

Undisclosed

Undisclosed

10 - 49

Caracas, Venezuela

Ability to deliver

0/40.0

0/20 Reviews

0/10 Clients & Experience

0/10 Market Presence

Service focus

70% Back Office Outsourcing

30% Other

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Myselfteam

Undisclosed

Undisclosed

2 - 9

Caracas, Venezuela

Ability to deliver

0/40.0

0/20 Reviews

0/10 Clients & Experience

0/10 Market Presence

Service focus

50% Back Office Outsourcing

50% Other

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WTFE - World Tel-Fax Electronics, C.A.

Undisclosed

Undisclosed

50 - 249

Caracas, Venezuela

Ability to deliver

0/40.0

0/20 Reviews

0/10 Clients & Experience

0/10 Market Presence

Service focus

30% Back Office Outsourcing

70% Other

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BPO LATAM

Undisclosed

Undisclosed

10 - 49

Caracas, Venezuela

Ability to deliver

0/40.0

0/20 Reviews

0/10 Clients & Experience

0/10 Market Presence

Service focus

35% Back Office Outsourcing

65% Other

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Elvis Di Marcantonio

$1,000+

$200 - $300 / hr

Freelancer

Caracas, Venezuela

Ability to deliver

4/40.0

0/20 Reviews

0/10 Clients & Experience

4/10 Market Presence

Service focus

10% Back Office Outsourcing

90% Other

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Sch Consultores

Undisclosed

Undisclosed

2 - 9

Caracas, Venezuela

Ability to deliver

0/40.0

0/20 Reviews

0/10 Clients & Experience

0/10 Market Presence

Service focus

25% Back Office Outsourcing

75% Other

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Auditores Externos de Venezuela

Undisclosed

Undisclosed

2 - 9

Caracas, Venezuela

Ability to deliver

0/40.0

0/20 Reviews

0/10 Clients & Experience

0/10 Market Presence

Service focus

15% Back Office Outsourcing

85% Other

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Specialties

Payment Processing
BPO Back Office
FAO
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Data Entry
Content Creation
Claims Processing
Virtual Assistant
Medical Billing

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Top BPO Companies in Venezuela

List of the Top Venezuela BPO Services

Reviews mention Receptive

Recruitment Services for Expense Management Software Company

Accounting for Real Estate Development Firm

Reviews mention Team players

Recruiting Services for Web Development Agency

Automation Specialist Recruiting for Digital Marketing Co

Reviews mention Understands the needs of their clients

Asset Procurement for Expense Management Software Company

Outsourcing Project for Warehousing Company

Data Entry & Processing for Healthcare Co

Reviews mention Timely

Digital Marketing Strategy for Outsourcing Company

Digital Marketing Services for Management Consulting Firm

Web & Marketing Design for Research & Analyst Firm