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Top Call Center Services & Voice Services for Telecommunication Companies in the United Kingdom

Ratings Updated: May 15, 2026
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7 Leaders 15 Contenders

53 Companies

Region: United Kingdom
Industry: Telecommunications

Best Call Center Companies & Voice Services for Telecommunication Companies in the United Kingdom

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    Simply Contact Logotype

    Simply Contact

    4.8 26 reviews
    Verified
    $1,000+
    < $25 / hr
    250 - 999
    Serves United Kingdom

    Services provided

    35% Call Center Services
    55% Customer Service Outsourcing
    10% Back Office Outsourcing

    Simply Contact is a professional contact center services company specializing in inbound and outbound call handling, customer support services, and telephonic support across various languages and channels. Reviews indicate a remarkable satisfaction rate, with over 95% of feedback being positive, highlighting their efficiency, adaptability, and exceptional customer care services. Notably, Simply Contact achieved a 30-45% increase in customer satisfaction scores for multiple clients.

    See all 26 projects
    12 of 15 Call Center Services reviews are 5 stars
    $200,000 – $999,999 avg. project cost

    Call Center Services PROJECT HIGHLIGHT

    Call Center Staffing for Government Helpline

    5.0 — Simply Contact provides staff to a government hotline's team; they hire and train call center agents to cover workflows around the clock. They've organized the hotline's IT structure, monitoring, Read more
    Read 15 Reviews

    Industry Experience

    Simply Contact has demonstrated expertise across multiple industries, including Information Technology, Financial Services, Software, Education, Advertising & Marketing, and Retail. Clients consistently highlight their strengths in providing efficient customer support, adaptability, and multilingual services. Positive feedback reflects enhanced customer satisfaction, increased resolution speeds, and tailored solutions across sectors. Overall sentiment is particularly favorable within IT and Software, indicating a strong fit for businesses seeking reliable customer service and support.

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    Software Information technology Financial services Education Advertising & marketing IT Services Arts, entertainment & music Retail Hospitality & leisure Human Resources Business services Telecommunications

    Average Project Cost Breakdown

    $10,000 to $49,000 (6) $1,000,000 to $9,999,999 (4) $50,000 to $199,999 (3)

    What Clients Have Said

    Overall, feedback regarding Simply Contact's cost and value for money is largely positive. Clients frequently noted that their pricing fits within budget constraints while delivering high-quality service. For instance, a marketing manager highlighted 'good value for cost,' and a CEO mentioned that Simply Contact 'met our expectations' regarding pricing strategies. However, some reviews suggested room for improvement in their pricing strategy. Overall, clients find them reliable and responsive, making them a cost-effective choice for customer support solutions.
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    Ukraine (8) United States (7) England (4) Israel (1) Italy (1) Latvia (1) Philippines (1)

    This provider is fluent in 13 languages:

    • Arabic
    • Czech
    • Dutch
    • English
    • French
    • German
    • Italian
    • Polish
    • Romanian
    • Russian
    • Slovakian
    • Spanish
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  • Paragon Sales Solutions Logotype

    4.9 45 reviews
    Premier Verified
    $1,000+
    $25 - $49 / hr
    10 - 49
    Countesthorpe, England

    Services provided

    25% Call Center Services
    25% Sales Outsourcing
    25% Social Media Marketing +3 services
    10% Other Marketing
    10% Web Design
    5% Business Consulting

    Paragon Sales Solutions is a company specializing in telemarketing services, including inbound and outbound call center operations, customer support services, and lead generation. Feedback from clients emphasizes their professional communication, responsiveness, and ability to adapt, with 100% of reviews highlighting their effective contact center services and customer care. Clients consistently praise the team’s enthusiasm, alignment with company values, and their capacity to deliver tangible results and qualified leads.

    See all 45 projects

    Reviews mention Hard working

    Clients consistently praise the team at Paragon Sales Solutions for their hard work and dedication. One client noted, "They’re hardworking, so be a hard worker and be adaptable to change." Additionally, the CEO of LM Clinical highlighted their adaptability and efficiency, stating they have had a more significant impact in two months than a previous agency did in six. Overall, the sentiment reflects a strong appreciation for the team's commitment to delivering results.
    • Call Center Services for IT Company
      5.0 Sep 18, 2023

      Very friendly, professional and diligent. Great attitude - took on feedback well and improved. Took the time to understand our proposition. I heard recordings of some of the calls - Connor represents us well by being friendly and affable on calls.

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    11 of 14 Call Center Services reviews are 5 stars
    1 new review for Call Center Services in past 6 months
    Less than $10,000 avg. project cost

    Call Center Services PROJECT HIGHLIGHT

    Sales Outsourcing for Energy Consultancy

    5.0 — Paragon Sales Solutions provides sales outsourcing services for an energy consultancy. The goal is to generate new warm opportunities through outbound calling and book meetings with the client's Read more
    Read 14 Reviews

    Average Project Cost Breakdown

    Less than $10,000 (18) $10,000 to $49,000 (2) $50,000 to $199,999 (2)

    What Clients Have Said

    Clients consistently commend Paragon Sales Solutions for their competitive pricing and high value for money. Feedback highlights that their services fit within various budgets while delivering quality results, such as generating leads and enhancing brand visibility. One client noted, "Pricing fit our budget," while another remarked on the "good value for cost." Overall sentiment reflects satisfaction with the company's cost-effectiveness and the tangible outcomes achieved, reinforcing their reputation as a valuable partner.
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    England (28) Ireland (1) Malaysia (1) United States (1)
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  • Excelerate360 Ltd Logotype

    4.9 5 reviews
    $5,000+
    $50 - $99 / hr
    50 - 249
    Hitchin, England

    Services provided

    100% Sales Outsourcing

    Excelerate360 Ltd is a sales consultancy and lead generation company, praised for its strong cultural fit and ability to integrate with clients' teams. They consistently deliver on time, adapting to clients' changing needs, with 100% positive feedback in reviews highlighting their impressive project management, sales strategy development, and lead generation capabilities. Approximately 60% of reviewers commend their communication and dedication to understanding clients' business models.

    See all 5 projects

    Reviews mention Communicative

    Clients consistently highlight Excelerate360 Ltd's strong communication skills, noting the effectiveness of their Account Manager who maintained transparency and accountability throughout the project. Weekly meetings and various communication channels facilitated a collaborative environment. One client emphasized the company's commitment to addressing gaps in strategy, showcasing their proactive approach. Overall, feedback reflects a high level of satisfaction with the company's communicative practices, contributing positively to the partnership.
    • Lead Generation Services for Software Company
      4.5 Oct 13, 2025

      Weekly meetings; an Account Manager that remained fully accountable for communication, delivery and remaining transparent on the status of the monthly performance, and they provided clear action steps on delivery. What was your primary form of communication with Excelerate360 Ltd? In-Person Meeting, Virtual Meeting, Email or Messaging App. That from the top down, they have all come from a sales background, drive methodology, communication and push hard when they see gaps or potential flaws in GTM strategy.

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    Industry Experience

    Excelerate360 Ltd demonstrates strong expertise across various industries, including Information Technology, Financial Services, Legal, and Software. Clients commend their ability to structure sales processes, generate qualified leads, and develop go-to-market strategies. Positive sentiment is noted particularly in the IT and Software sectors for their adaptability and timely delivery. In the Financial and Legal industries, their understanding of complex market needs and hands-on support is highly valued, making them a noteworthy partner for organizations seeking growth and efficiency.

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    Software Information technology Financial services Legal

    More responsive than most other service providers

    Excelerate360 Ltd is very responsive

    They are a great candidate to start a conversation with. Send them a short message or project inquiry.
    Get in Touch

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    England (2) Austria (1) France (1)
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  • Abacus Cambridge Partners Logotype

    4.9 4 reviews
    Undisclosed
    Undisclosed
    50 - 249
    London, England

    Services provided

    10% Call Center Services
    40% ERP Consulting and SI
    15% BI & Big Data Consulting & SI +3 services
    15% Custom Software Development
    10% Customer Service Outsourcing
    10% Sales Outsourcing

    Abacus Cambridge Partners excels in Contact Center Services, specializing in Customer Support Services including inbound and outbound call handling. They maintain a professional environment with well-educated, adaptable agents. Their quick adaptability and positive work culture are frequently praised, although response times occasionally exceed expectations. Overall, they receive positive feedback for their service quality and team dynamics.

    See all 4 projects

    Reviews mention Patient

    The feedback regarding Abacus Cambridge Partners highlights their notable patience, particularly in handling lengthy negotiations, with one client stating, "the type of negotiations can be exhausting... there’s never been any bad feelings about it." Clients appreciate the team's ability to maintain positive energy despite challenges, marking this quality as a significant strength. Overall, the sentiment towards Abacus is highly favorable, reflecting their adaptability and supportive work environment.
    • Call Center Voice Services for Financial Services Co.
      4.5 Sep 17, 2020

      I’d also add that they’re very patient. The type of negotiations that they do can be exhausting when they’re put on hold for up to an hour. Regardless, there’s never been any bad feelings about it because the team has a good dynamic. They maintain positive energy throughout.

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    0 of 1 Call Center Services reviews are 5 stars
    $50,000 – $199,999 avg. project cost

    Call Center Services PROJECT HIGHLIGHT

    Call Center Voice Services for Financial Services Co.

    4.5 — Abacus has a team of dedicated call agents to support a financial services’ bill negotiation offering. They go through a rigorous training process before negotiating a customer’s bills for a Read more
    Read 1 Review

    Industry Experience

    Abacus Cambridge Partners has demonstrated strong expertise in the Telecommunications, Retail, and Financial Services industries. In Telecommunications, clients praised their API management capabilities, particularly with Apigee, highlighting rapid implementation and significant reduction in time-to-market. Retail clients valued their API maturity and governance skills, while feedback from Financial Services noted their effective BPO services and adaptability. Overall, sentiment across industries is highly positive, showcasing Abacus's ability to deliver quality solutions and enhance operational efficiency.

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    Select Industry to see insights

    Telecommunications Retail Financial services

    Average Project Cost Breakdown

    $50,000 to $199,999 (1) $1,000,000 to $9,999,999 (1)

    What Clients Have Said

    Clients generally perceive Abacus Cambridge Partners as offering excellent value for money. One review highlighted timely delivery and flexibility in adapting to dynamic requirements, reflecting a strong return on investment. Another client noted that their project was completed without additional costs, emphasizing the company's professionalism. However, some clients suggested improvements in resource allocation, indicating that while the costs are justified, scaling their expertise could enhance overall service efficiency.
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  • Sopro Logotype

    5.0 4 reviews
    $1,000+
    Undisclosed
    250 - 999
    Brighton and Hove, England

    Services provided

    90% Sales Outsourcing
    10% Email Marketing

    Sopro is a lead generation company that specializes in creating and managing email outreach campaigns for businesses across various industries. The reviews reflect a satisfaction rate of 100%, with clients consistently praising their effectiveness in generating qualified leads, timely project delivery, and innovative, cost-effective strategies. Approximately 75% of reviewers mentioned the impressive project management and adaptability of their AI tools.

    See all 4 projects
    4 of 4 reviews are 5 stars
    $10,000 – $49,000 avg. project cost

    Reviewed 4 times in the past 6 months

    Recent reviews for Sopro indicate a strong overall sentiment, highlighting their effectiveness in lead generation and campaign management. Clients from diverse industries praised Sopro for delivering qualified leads and enhancing brand visibility. Notably, one client reported a cost per lead reduction to $48, while another emphasized their tailored outreach and proactive communication. Overall, clients found Sopro's team dedicated, professional, and responsive, with no significant areas for improvement mentioned.
    Read 4 Recent Reviews

    Industry Experience

    Sopro has garnered positive feedback across various industries including manufacturing, security, software development, and design. Clients appreciated their lead generation expertise, particularly in sectors such as energy, oil and gas, and pharmaceuticals. The provider demonstrated strengths in communication, project management, and tailored outreach strategies, resulting in improved sales pipelines and visibility. Overall sentiment reflects strong satisfaction with Sopro's professionalism and effectiveness, making them a suitable partner for businesses seeking to enhance their outreach and lead generation efforts.

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    Select Industry to see insights

    Other industries Manufacturing Design

    Average Project Cost Breakdown

    $10,000 to $49,000 (1)

    What Clients Have Said

    Client feedback highlights Sopro's strong value for money and competitive pricing. A global account executive noted that their selection was based on Sopro's pricing fitting their budget while delivering significant results, such as reducing cost per lead to $48. Similarly, the CEO of Tessellation Software emphasized Sopro's good value for cost, leading to improved visibility and outreach. Overall, clients express satisfaction with the cost-effectiveness and quality of services provided.
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    Raleigh, North Carolina (1) Westport, Connecticut (1) Salt Lake City, Utah (1) Plymouth, Indiana (1)
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  • The Contact Company Logotype

    5.0 2 reviews
    Undisclosed
    Undisclosed
    1,000 - 9,999
    Birkenhead , England

    Services provided

    10% Call Center Services
    60% Customer Service Outsourcing
    20% Back Office Outsourcing +1 service
    10% Sales Outsourcing

    The Contact Company specializes in Contact Center Services, offering comprehensive customer support solutions including inbound and outbound call services, telemarketing, and phone support. With 100% satisfaction across reviews, clients praise their seamless workflow, agility, and commitment to customer satisfaction, emphasizing their positive company culture and transparency.

    See all 2 projects
    2 of 2 Call Center Services reviews are 5 stars
    $200,000 – $999,999 avg. project cost

    Call Center Services PROJECT HIGHLIGHT

    Customer Support for Entertainment Platform

    5.0 — The Contact Company is providing 24/7 customer support for technical and sales issues. They offer assistance via phone, email, social media, live chat, and corporate web forums. Read more
    Read 2 Reviews

    Industry Experience

    The Contact Company has demonstrated expertise in the Media and Retail industries, providing high-quality customer support and call center services. In the Media sector, they excelled in scalability and customer satisfaction, surpassing goals with a focus on company culture and flexibility. In Retail, they have been recognized for delivering excellent results and transparency, reinforcing brand values. Overall, their strengths in both industries suggest a strong fit for projects requiring dedicated customer service solutions.

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    Select Industry to see insights

    Media Retail

    Average Project Cost Breakdown

    $200,000 to $999,999 (2)

    What Clients Have Said

    The Contact Company is praised for its value-based pricing, with clients noting that they provide cost-effective and high-quality customer service. A representative from YouView highlighted their impressive pricing during a competitive evaluation, while Great Little Trading Co. emphasized the company's ability to reflect their high-end brand at a reasonable cost. Overall, clients express high satisfaction with the balance of cost and quality, reinforcing the company's strong value proposition.
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    United States (1) England (1)
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  • incite Logotype

    4.9 4 reviews
    $5,000+
    $100 - $149 / hr
    10 - 49
    Kingston Upon Thames, England

    Services provided

    30% Sales Outsourcing
    20% Digital Strategy
    20% Marketing Strategy +3 services
    10% Business Consulting
    10% Content Marketing
    10% Email Marketing

    Incite is a marketing effectiveness consultancy specializing in lead generation and managing multi-channel outreach campaigns. Reviews indicate a high level of satisfaction, with 100% positive feedback praising their ability to understand client goals and deliver results beyond expectations. Noteworthy themes include their professional tenacity, ability to expand market reach, and maintaining excellent project management practices.

    See all 4 projects

    Reviews mention Well-organized projects

    Clients have consistently praised incite for their well-organized project management and execution. One client noted, "The execution was three times what we expected!" Another remarked on the effectiveness of their weekly catch-ups and communication portal, stating, "The information exchange is really good." Overall, feedback indicates a strong sentiment towards incite's ability to understand client goals and deliver structured, impactful solutions.
    • Lead Generation & Consulting for Brand Language Agency
      5.0 Feb 17, 2021

      We have a portal we utilize for communication and project management. It’s a great way to ask quick questions as well as answer the questions they have for us. Our teams have a weekly catch-up to make sure we’re aware of status, giving feedback, and planning ahead. The information exchange is really good.

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    Industry Experience

    Incite has garnered positive feedback across multiple industries, notably Consulting, Advertising & Marketing, and Design. Clients commend their expertise in lead generation, ability to drive business development, and effective outreach strategies. In the Consulting industry, they significantly expanded networks, while in Advertising & Marketing, they enhanced client acquisition and sales processes. Design agencies praised Incite for managing complex outreach, demonstrating a strong understanding of market positioning. Overall, Incite's strengths lie in their adaptability, collaborative approach, and impactful results tailored to each sector.

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    Consulting Advertising & marketing Design

    Average Project Cost Breakdown

    Less than $10,000 (1) $10,000 to $49,000 (1) $50,000 to $199,999 (1) $200,000 to $999,999 (1)

    What Clients Have Said

    Clients generally perceive incite as providing strong value for money, with feedback highlighting significant returns on investment. One client noted a tripling of their international network, while another emphasized the positive impact on lead generation, stating, "Overall, their work has been very positive for our business." Despite investments reaching up to £500,000, clients feel that incite's services justify the costs, with one remarking on their confidence in a month-to-month engagement model, reflecting the agency’s commitment to delivering results.
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  • Arise Logotype

    4.7 3 reviews
    $250,000+
    $25 - $49 / hr
    250 - 999
    Leeds, England

    Services provided

    19% Call Center Services
    61% Customer Service Outsourcing
    10% Back Office Outsourcing +1 service
    10% Corporate Training & Coaching

    Arise is a company specializing in Contact Center Services, particularly emphasizing outbound call handling and telephonic support. Reviewers consistently praise their reliability and customer service, with strengths in communication and generating new business. Approximately 100% of feedback highlights their positive impact, with no cons mentioned, and customers report significant time and cost savings.

    See all 3 projects
    1 of 3 Call Center Services reviews are 5 stars
    $50,000 – $199,999 avg. project cost

    Call Center Services PROJECT HIGHLIGHT

    Call Waiting Support for Telecommunications Service

    4.5 — Read more
    Read 3 Reviews

    Industry Experience

    Arise demonstrates strong expertise across various industries, including Telecommunications, Manufacturing, and Advertising & Marketing. Clients commend their reliability, effective communication, and ability to produce significant cost savings. Feedback highlights their strengths in handling outbound calls and appointment setting, with substantial time and financial efficiencies reported. Overall, the positive sentiment underscores Arise's suitability for businesses seeking dependable support in customer engagement and sales across these sectors.

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    Select Industry to see insights

    Telecommunications Manufacturing Advertising & marketing

    Average Project Cost Breakdown

    Less than $10,000 (1) $10,000 to $49,000 (1) $200,000 to $999,999 (1)

    What Clients Have Said

    Clients generally perceive Arise as providing excellent value for money, with one reviewer noting a monthly savings of $2,000, while another mentioned a $100 reduction in costs. Overall sentiment reflects satisfaction with their services, as clients highlight reliability and effective communication. The pricing structure appears flexible, with some clients receiving package deals. The company's ability to save clients both time and money is consistently acknowledged, reinforcing their reputation for cost-effectiveness.
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    Atlanta, Georgia (1) Chicago, Illinois (1) Pendleton, Oregon (1)
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  • Daktela UK Logotype

    Not yet reviewed

    Undisclosed
    Undisclosed
    10 - 49
    Chester, England

    Services provided

    100% Call Center Services

    Call center company Daktela UK is located in Chester, England and Winnersh, England. Founded in 2005, the team specializes in Call Center Services.

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  • UpWhale Logotype

    5.0 9 reviews
    $50,000+
    $50 - $99 / hr
    10 - 49
    Birmingham, England

    Services provided

    15% Business Consulting
    15% Sales Outsourcing
    10% Digital Strategy +11 services
    10% Email Marketing
    5% Blockchain Marketing
    5% Content Marketing
    5% Content Writing Services
    5% Conversion Optimization
    5% Corporate Training & Coaching
    5% Market Research
    5% Marketing Strategy
    5% Other Digital Marketing
    5% Other Marketing
    5% Social Media Marketing

    UpWhale is a lead generation and digital marketing agency that specializes in enhancing client engagement through strategic communication and personalized outreach. Across reviews, 100% of clients highlight UpWhale's exceptional project management and responsiveness, with a significant improvement in lead generation and conversion rates noted by 80% of reviewers. Their commitment to customer satisfaction and innovative approaches are consistently praised.

    See all 9 projects

    Reviews mention Knowledgeable

    Clients consistently describe UpWhale as knowledgeable, particularly highlighting their ability to tailor strategies to specific market needs. One client emphasized their impressive combination of deep industry knowledge with innovative social selling techniques, which significantly enhanced lead generation and engagement rates. Additionally, their responsiveness and commitment to understanding client objectives were noted as key strengths. Overall, the sentiment reflects strong confidence in UpWhale's expertise and effectiveness in delivering customized solutions.
    • LinkedIn Lead Generation Strategy for AI Development Company
      5.0 Mar 13, 2024

      Unlike other agencies, they didn't just apply generic strategies; instead, UpWhale took the time to understand our specific market position and tailored their approach accordingly. Their ability to combine deep industry knowledge with innovative social selling techniques was particularly impressive.

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    Industry Experience

    UpWhale has demonstrated expertise across multiple industries, notably IT Services, Advertising & Marketing, and Software. Clients in IT Services praised their effective lead generation and personalized email campaigns, achieving significant increases in engagement and conversion rates. In Advertising & Marketing, the team streamlined client interactions and improved Upwork bidding processes, leading to higher bid win rates. Software clients reported enhanced lead generation through tailored strategies and training, resulting in notable improvements in engagement metrics. Overall, UpWhale is well-regarded for their strategic insights, customer service commitment, and adaptability, making them a strong fit for clients in technology-driven sectors.

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    IT Services Advertising & marketing Software

    Average Project Cost Breakdown

    $10,000 to $49,000 (4) Less than $10,000 (1)

    What Clients Have Said

    Clients consistently express positive sentiments regarding UpWhale's cost-effectiveness and value for money, highlighting their services as affordable yet impactful. One client noted that UpWhale provided 'good value for cost' and another emphasized that their 'pricing fit our budget.' Overall, clients appreciated the high return on investment, with reports of significant increases in engagement and lead generation, indicating that UpWhale delivers considerable value relative to their pricing.
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    United States (3) Israel (1) Poland (1) England (1)
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  • LiveHelpIndia Logotype

    4.5 1 review
    $1,000+
    < $25 / hr
    1,000 - 9,999
    London, England

    Services provided

    15% Email Marketing
    15% Pay Per Click
    15% Search Engine Optimization +5 services
    15% Social Media Marketing
    10% Architectural Design
    10% Back Office Outsourcing
    10% Market Research
    10% Sales Outsourcing

    LiveHelpIndia provides 24/7 live chat customer support, including voice and text-based virtual assistants, and human agents. Their services have significantly improved customer satisfaction scores to 90% and helped reduce operational costs. The feedback highlights their professional communication, timely delivery, and alignment with clients' values and budget, suggesting a strong cultural fit.

    See all 1 projects

    London, England

    37 Floor 1 Canada Square
    London, England E14 5AA

    6 - 9

    +44-7401-250008

    London, England

    Canada Square
    London, England E14

    6 - 9

    +44-7401-250008

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  • CATI call center Logotype

    Not yet reviewed

    $1,000+
    < $25 / hr
    50 - 249
    Monks Risborough, England

    Services provided

    50% Call Center Services
    10% Customer Service Outsourcing
    10% Direct Marketing +3 services
    10% Event Marketing
    10% Market Research
    10% Public Relations

    CATI call center is an answering service company. Launched in 2011, the team offers Call Center Services and Event Marketing. The company is in Kyiv, Ukraine and Monks Risborough, England.

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    Monks Risborough, England

    71 South Street
    Monks Risborough, England HP27

    10 - 15

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  • Abacus Outsourcing Logotype

    Not yet reviewed

    $250,000+
    < $25 / hr
    1,000 - 9,999
    London, England

    Services provided

    35% Call Center Services
    15% Business Consulting
    15% Sales Outsourcing +6 services
    10% Financial Consulting
    5% Custom Software Development
    5% Enterprise App Modernization
    5% HR Outsourcing
    5% IT Staff Augmentation
    5% Other IT Consulting and SI

    Abacus Outsourcing is a call center company. Based in Lahore, Pakistan and London, England, their team provides Call Center Services and Business Consulting.

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    More responsive than most other service providers

    Abacus Outsourcing is very responsive

    They are a great candidate to start a conversation with. Send them a short message or project inquiry.
    Get in Touch

    London, England

    2 Kingdom Street
    London, England W2 6BD

    2 - 5

    +44 (0) 203 580 4343

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  • Intradiem Logotype

    Not yet reviewed

    Undisclosed
    Undisclosed
    50 - 249
    Bristol, England

    Services provided

    80% Call Center Services
    10% Other Application Development
    10% Web Development

    Intradiem is a Marietta, Georgia-based call center company. They offer Call Center Services and Web Development and were founded in 1995.

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    Bristol, England

    1 Glass Wharf
    Bristol, England BS2 0ZX

    2 - 5

    001 888 566 9457

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  • Zebra Connexions Ltd Logotype

    Not yet reviewed

    $1,000+
    $25 - $49 / hr
    10 - 49
    Harlow, England

    Services provided

    80% Call Center Services
    20% Back Office Outsourcing

    Established in 2004, Zebra Connexions Ltd is an answering service. The small team specializes in Call Center Services and Back Office Outsourcing.

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  • Webhelp Logotype

    Not yet reviewed

    Undisclosed
    Undisclosed
    10,000+
    London, England

    Services provided

    23% Call Center Services
    33% Customer Service Outsourcing
    15% Sales Outsourcing +17 services
    5% Back Office Outsourcing
    5% Business Consulting
    5% Finance & Accounting Outsourcing (FAO)
    1% AI Development
    1% BI & Big Data Consulting & SI
    1% CRM Consulting and SI
    1% Custom Software Development
    1% Digital Strategy
    1% Graphic Design
    1% HR Consulting
    1% Mobile App Development
    1% Transcription
    1% Translation
    1% UX/UI Design
    1% Unified Communications Consulting & SI
    1% Web Design
    1% Web Development

    Webhelp, a Customer Service Outsourcing company, was established in 2000. The large team provides Customer Service Outsourcing and Call Center Services.

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    London, England

    Brock House 19 Langham Street
    London, England W1W 7NY

    More than 5k

    +44 (0)1324575000

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  • Cymphony Logotype

    Not yet reviewed

    $1,000+
    $50 - $99 / hr
    50 - 249
    Crewe , England

    Services provided

    100% Call Center Services

    Launched in 2010, Cymphony is a midsize call center company. Their team offers Call Center Services.

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  • Connect Communications Services Ltd Logotype

    Not yet reviewed

    $1,000+
    < $25 / hr
    10 - 49
    Roslin, Scotland

    Services provided

    80% Call Center Services
    20% Customer Service Outsourcing

    Connect Communications Services Ltd is a call center. They are headquartered in Roslin, Scotland and have small team. Their services include Call Center Services and Customer Service Outsourcing.

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  • Unity4 Logotype

    Not yet reviewed

    $10,000+
    $25 - $49 / hr
    1,000 - 9,999
    Bridgnorth, England

    Services provided

    57% Call Center Services
    16% Customer Service Outsourcing
    10% Sales Outsourcing +5 services
    4% Conversion Optimization
    4% Marketing Strategy
    4% Translation
    3% Email Marketing
    2% Digital Strategy

    Unity4 is a call center. The Surry Hills, Australia-based team specializes in Call Center Services and Customer Service Outsourcing.

    Read more

    Bridgnorth, England

    The Old Grammar School, St Leonards Close
    Bridgnorth, England WV16

    251 - 300

    0800 003 039

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  • BPO Recruit Logotype

    Not yet reviewed

    $1,000+
    < $25 / hr
    10 - 49
    London , England

    Services provided

    100% Call Center Services

    BPO Recruit is a telephone answering service. Their small team is located in London , England and offers Call Center Services. The firm was launched in 2009.

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  • Inspired B2B Marketing Logotype

    Not yet reviewed

    $1,000+
    < $25 / hr
    10 - 49
    Fareham, England

    Services provided

    75% Sales Outsourcing
    25% Back Office Outsourcing

    Small Sales Outsourcing company Inspired B2B Marketing, is located in Fareham, England. The team focuses on Sales Outsourcing and Back Office Outsourcing.

    Read more
    View Profile
  • ATM Group Logotype

    Not yet reviewed

    $10,000+
    < $25 / hr
    1,000 - 9,999
    Leicester, England

    Services provided

    35% Call Center Services
    45% Customer Service Outsourcing
    20% Sales Outsourcing

    ATM Group is a Customer Service Outsourcing company established in 2007. The team specializes in Customer Service Outsourcing and Call Center Services.

    Read more
    View Profile
  • Angel Call Handling Logotype

    Not yet reviewed

    $1,000+
    < $25 / hr
    2 - 9
    Andover, England

    Services provided

    38% Call Center Services
    36% Customer Service Outsourcing
    26% Sales Outsourcing

    Angel Call Handling is a small telephone answering service. Launched in 2017, the team offers Call Center Services and Customer Service Outsourcing.

    Read more
    View Profile
  • Clarify Logotype

    Not yet reviewed

    Undisclosed
    Undisclosed
    50 - 249
    Theale, England

    Services provided

    50% Sales Outsourcing
    20% Account-Based Marketing
    20% Marketing Strategy +2 services
    5% Demand Generation Marketing
    5% Digital Strategy

    Clarify is a Sales Outsourcing company established in 2003. Located in Theale, England and Tampa, Florida, the team offers Sales Outsourcing and Account-Based Marketing.

    Read more
    View Profile
  • Air Marketing Logotype

    Not yet reviewed

    Undisclosed
    Undisclosed
    50 - 249
    Exeter, England

    Services provided

    20% Call Center Services
    20% Advertising
    20% Digital Strategy +2 services
    20% Recruiting
    20% Sales Outsourcing

    Air Marketing is an Advertising company. The team offers Advertising and Digital Strategy and is located in Exeter, England.

    Read more
    View Profile
  • Bandwagon Telemarketing Ltd Logotype

    Not yet reviewed

    $1,000+
    $25 - $49 / hr
    50 - 249
    Longparish, England

    Services provided

    70% Call Center Services
    30% CRM Consulting and SI

    Bandwagon Telemarketing Ltd is a telephone answering service. The Longparish, England-based agency provides Call Center Services and CRM consulting and SI.

    Read more
    View Profile
  • Win Labs Logotype

    Not yet reviewed

    $5,000+
    $150 - $199 / hr
    10 - 49
    London, England

    Services provided

    80% Sales Outsourcing
    20% Business Consulting

    Win Labs is a London, England-based Sales Outsourcing company. The team specializes in Sales Outsourcing and Business Consulting.

    Read more
    View Profile
  • Call Center Solutions Logotype

    Not yet reviewed

    $1,000+
    < $25 / hr
    10 - 49
    Balsall Common, England

    Services provided

    49% Call Center Services
    51% Customer Service Outsourcing

    Call Center Solutions is a Balsall Common, England-based Customer Service Outsourcing company. Their services include Customer Service Outsourcing and Call Center Services.

    Read more
    View Profile
  • Firestarter Business Solutions Ltd Logotype

    Not yet reviewed

    $5,000+
    $100 - $149 / hr
    2 - 9
    Cheltenham, England

    Services provided

    40% Business Consulting
    40% Sales Outsourcing
    10% Marketing Strategy +1 service
    10% Product Marketing

    Firestarter Business Solutions Ltd is a Business Consulting company headquartered in Cheltenham, England. Their services include Business Consulting and Sales Outsourcing.

    Read more
    View Profile
  • 1Call Direct Logotype

    Not yet reviewed

    $1,000+
    < $25 / hr
    250 - 999
    Glasgow , Scotland

    Services provided

    100% Call Center Services

    1Call Direct is an answering service. The firm is based in Glasgow , Scotland and Motherwell, Scotland. Their team focuses on Call Center Services.

    Read more
    View Profile
  • KC Contact Centres Logotype

    Not yet reviewed

    $1,000+
    < $25 / hr
    250 - 999
    East Yorkshire, England

    Services provided

    80% Call Center Services
    10% Customer Service Outsourcing
    10% Sales Outsourcing

    In East Yorkshire, England, KC Contact Centres is a call center. Founded in 1999, the team specializes in Call Center Services and Sales Outsourcing.

    Read more
    View Profile
  • Clearanswer Logotype

    Not yet reviewed

    $1,000+
    < $25 / hr
    250 - 999
    Borough Green, England

    Services provided

    41% Call Center Services
    46% Customer Service Outsourcing
    13% Back Office Outsourcing

    Customer Service Outsourcing company Clearanswer specializes in Customer Service Outsourcing and Call Center Services. They are based in Borough Green, England.

    Read more
    View Profile
  • Star Virtual Office Logotype

    Not yet reviewed

    $1,000+
    < $25 / hr
    2 - 9
    Ringstead, England

    Services provided

    55% Call Center Services
    30% Sales Outsourcing
    15% Customer Service Outsourcing

    Star Virtual Office is a phone answering service headquartered in Ringstead, England. They focus on Call Center Services and Sales Outsourcing and were launched in 2008.

    Read more
    View Profile
  • Opal Outsourcing Logotype

    Not yet reviewed

    Undisclosed
    Undisclosed
    50 - 249
    Dudley, England

    Services provided

    35% Back Office Outsourcing
    35% Customer Service Outsourcing
    30% Sales Outsourcing

    Opal Outsourcing is a Customer Service Outsourcing company. They provide Customer Service Outsourcing and Back Office Outsourcing and are based in Dudley, England.

    Read more
    View Profile
  • Circa Core Ltd Logotype

    Not yet reviewed

    Undisclosed
    $25 - $49 / hr
    2 - 9
    London, England

    Services provided

    40% Call Center Services
    25% CRM Consulting and SI
    15% Business Consulting +2 services
    10% AI Agents
    10% Back Office Outsourcing

    Circa Core Ltd is a small answering service company. Founded in 2025, the team focuses on Call Center Services and CRM consulting and SI.

    Read more
    View Profile
  • Toucan Telemarketing Logotype

    Not yet reviewed

    $1,000+
    < $25 / hr
    10 - 49
    Congleton, England

    Services provided

    54% Call Center Services
    36% Sales Outsourcing
    10% Back Office Outsourcing

    Toucan Telemarketing, a call center company, is located in Congleton, England. Their services include Call Center Services and Sales Outsourcing.

    Read more
    View Profile
  • Phoenix 24-7 Logotype

    Not yet reviewed

    $1,000+
    < $25 / hr
    10 - 49
    Aberdeen , Scotland

    Services provided

    100% Call Center Services

    Phoenix 24-7, a small telephone answering service, is in Aberdeen , Scotland. The team specializes in Call Center Services.

    Read more
    View Profile
  • Zoom Answer Call Logotype

    Not yet reviewed

    $1,000+
    < $25 / hr
    10 - 49
    Cambridge , England

    Services provided

    100% Call Center Services

    Zoom Answer Call is a telephone answering service. They are located in Cambridge , England and have small team. They specialize in Call Center Services.

    Read more
    View Profile
  • BCC Logotype

    Not yet reviewed

    $1,000+
    < $25 / hr
    50 - 249
    Northamptonshire, England

    Services provided

    54% Call Center Services
    18% Customer Service Outsourcing
    18% Sales Outsourcing +1 service
    10% Business Consulting

    BCC is a midsize call center company. Founded in 1989, the team focuses on Call Center Services and Sales Outsourcing.

    Read more
    View Profile
  • DVS Logotype

    Not yet reviewed

    $1,000+
    < $25 / hr
    10 - 49
    Hastings, England

    Services provided

    75% Call Center Services
    15% Sales Outsourcing
    10% Customer Service Outsourcing

    Headquartered in Hastings, England, DVS is an answering service company. Their services include Call Center Services and Sales Outsourcing.

    Read more
    View Profile
  • Confero Logotype

    Not yet reviewed

    $1,000+
    < $25 / hr
    10 - 49
    Wembley, England

    Services provided

    36% Call Center Services
    36% Customer Service Outsourcing
    18% Sales Outsourcing +1 service
    10% Back Office Outsourcing

    Confero, a call center, is located in Wembley, England and London, England. Their services include Call Center Services and Customer Service Outsourcing.

    Read more
    View Profile
  • Totally Inbound Logotype

    Not yet reviewed

    $1,000+
    < $25 / hr
    2 - 9
    Peterborough, England

    Services provided

    60% Call Center Services
    40% Customer Service Outsourcing

    Founded in 1993, Totally Inbound is a telephone answering service. The team specializes in Call Center Services and Customer Service Outsourcing.

    Read more
    View Profile
  • TelePA Logotype

    Not yet reviewed

    $1,000+
    < $25 / hr
    2 - 9
    Wells, England

    Services provided

    60% Call Center Services
    30% Back Office Outsourcing
    10% AR/VR Development

    Phone answering service TelePA was launched in 2004. Based in Wells, England, the team offers Call Center Services and Back Office Outsourcing.

    Read more
    View Profile
  • The ContactPeople Logotype

    Not yet reviewed

    $1,000+
    < $25 / hr
    50 - 249
    Liverpool , England

    Services provided

    42% Call Center Services
    38% Customer Service Outsourcing
    10% Back Office Outsourcing +1 service
    10% HR Consulting

    The ContactPeople is a telephone answering service established in 1992. Their services include Call Center Services and Customer Service Outsourcing.

    Read more
    View Profile
  • Metric Central Logotype

    Not yet reviewed

    $1,000+
    Undisclosed
    2 - 9
    Warwick, England

    Services provided

    25% Call Center Services
    50% Email Marketing
    25% Direct Marketing

    Launched in 2019, Metric Central is a small Email Marketing company. Their team provides Email Marketing and Direct Marketing.

    Read more
    View Profile
  • Future Faced Ltd Logotype

    Not yet reviewed

    $1,000+
    $25 - $49 / hr
    2 - 9
    West End, England

    Services provided

    25% Email Marketing
    25% Sales Outsourcing
    25% Search Engine Optimization +1 service
    25% Web Design

    Established in 2022, Future Faced Ltd, a small Email Marketing company, is in West End, England. Their services include Email Marketing and Search Engine Optimization.

    Read more
    View Profile
  • TOTAL PA LTD Logotype

    Not yet reviewed

    Undisclosed
    Undisclosed
    2 - 9
    Liverpool, England

    Services provided

    20% Call Center Services
    80% Back Office Outsourcing

    TOTAL PA LTD is a Back Office Outsourcing company. They specialize in Back Office Outsourcing and Call Center Services and are headquartered in Liverpool, England and Liverpool, England.

    Read more
    View Profile
  • GCM Logotype

    Not yet reviewed

    $1,000+
    < $25 / hr
    2 - 9
    Belfast City, Northern Ireland, Northern Ireland

    Services provided

    48% Call Center Services
    52% Customer Service Outsourcing

    GCM, a Customer Service Outsourcing company, is located in Belfast City, Northern Ireland, Northern Ireland. Founded in 2016, the team provides Customer Service Outsourcing and Call Center Services.

    Read more
    View Profile
  • The Business Outsourcing Company Logotype

    Not yet reviewed

    $1,000+
    < $25 / hr
    2 - 9
    London, England

    Services provided

    25% Call Center Services
    40% Back Office Outsourcing
    25% Customer Service Outsourcing +1 service
    10% Sales Outsourcing

    Back Office Outsourcing company The Business Outsourcing Company is based in London, England and Ripon, England. They provide Back Office Outsourcing and Call Center Services.

    Read more
    View Profile
  • RSVP Logotype

    Not yet reviewed

    $1,000+
    < $25 / hr
    10 - 49
    London, England

    Services provided

    16% Call Center Services
    37% Customer Service Outsourcing
    25% Back Office Outsourcing +2 services
    12% Sales Outsourcing
    10% Social Media Marketing

    RSVP is a Customer Service Outsourcing company. Their small team is located in London, England. Their services include Customer Service Outsourcing and Back Office Outsourcing.

    Read more
    View Profile
  • H-Line Soft Logotype

    Not yet reviewed

    $1,000+
    < $25 / hr
    50 - 249
    Aberdeen , Scotland

    Services provided

    10% Call Center Services
    45% Back Office Outsourcing
    25% HR Consulting +2 services
    10% Customer Service Outsourcing
    10% Sales Outsourcing

    H-Line Soft is a midsize Back Office Outsourcing company based in Secunderabad, India and Fremont, California. The team provides Back Office Outsourcing and HR Consulting.

    Read more

    Aberdeen , Scotland

    177 j Hardgate
    Aberdeen , Scotland AB11 6YB

    0203.239.7823

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Clutch Leaders Matrix

Rollover to see company insights or click a company below for more details.

1 Excelerate360 Ltd
2 Paragon Sales Solutions
3 Abacus Cambridge Partners
4 Sopro
5 The Contact Company
6 incite
7 Arise

Best Call Center Companies & Voice Services for Telecommunication Companies in the United Kingdom

  1. Excelerate360 Ltd Logotype

    Excelerate360 Ltd

    $5,000+
    $50 - $99 / hr
    50 - 249
    Hitchin, England

    Ability to deliver

    31.9/40.0
    16.4/20 Reviews
    9.5/10 Clients & Experience
    6/10 Market Presence

    Service focus

    100% Sales Outsourcing
    View Profile Visit Website
  2. Paragon Sales Solutions Logotype

    Paragon Sales Solutions

    $1,000+
    $25 - $49 / hr
    10 - 49
    Countesthorpe, England

    Ability to deliver

    31/40.0
    17.8/20 Reviews
    6.4/10 Clients & Experience
    6.8/10 Market Presence

    Service focus

    25% Call Center Services
    25% Sales Outsourcing
    50% Other
    View Profile Visit Website
  3. Abacus Cambridge Partners Logotype

    Abacus Cambridge Partners

    Undisclosed
    Undisclosed
    50 - 249
    London, England

    Ability to deliver

    32/40.0
    15.8/20 Reviews
    8.2/10 Clients & Experience
    8/10 Market Presence

    Service focus

    10% Call Center Services
    10% Sales Outsourcing
    80% Other
    View Profile Visit Website
  4. Sopro Logotype

    Sopro

    $1,000+
    Undisclosed
    250 - 999
    Brighton and Hove, England

    Ability to deliver

    23.1/40.0
    17.4/20 Reviews
    0/10 Clients & Experience
    5.7/10 Market Presence

    Service focus

    90% Sales Outsourcing
    10% Other
    View Profile Visit Website
  5. The Contact Company Logotype

    The Contact Company

    Undisclosed
    Undisclosed
    1,000 - 9,999
    Birkenhead , England

    Ability to deliver

    24.7/40.0
    16.2/20 Reviews
    2.7/10 Clients & Experience
    5.8/10 Market Presence

    Service focus

    10% Call Center Services
    10% Sales Outsourcing
    80% Other
    View Profile Visit Website
  6. incite Logotype

    incite

    $5,000+
    $100 - $149 / hr
    10 - 49
    Kingston Upon Thames, England

    Ability to deliver

    27.6/40.0
    15.8/20 Reviews
    6.7/10 Clients & Experience
    5.2/10 Market Presence

    Service focus

    30% Sales Outsourcing
    70% Other
    View Profile Visit Website
  7. Arise Logotype

    Arise

    $250,000+
    $25 - $49 / hr
    250 - 999
    Leeds, England

    Ability to deliver

    23/40.0
    15.2/20 Reviews
    0/10 Clients & Experience
    7.8/10 Market Presence

    Service focus

    19% Call Center Services
    81% Other
    View Profile Visit Website
  8. Daktela UK Logotype

    Daktela UK

    Undisclosed
    Undisclosed
    10 - 49
    Chester, England

    Ability to deliver

    10/40.0
    0/20 Reviews
    4.5/10 Clients & Experience
    5.6/10 Market Presence

    Service focus

    100% Call Center Services
    View Profile Visit Website
  9. UpWhale Logotype

    UpWhale

    $50,000+
    $50 - $99 / hr
    10 - 49
    Birmingham, England

    Ability to deliver

    20.8/40.0
    16.8/20 Reviews
    0/10 Clients & Experience
    4/10 Market Presence

    Service focus

    15% Sales Outsourcing
    85% Other
    View Profile Visit Website
  10. LiveHelpIndia Logotype

    LiveHelpIndia

    $1,000+
    < $25 / hr
    1,000 - 9,999
    London, England

    Ability to deliver

    16.7/40.0
    0/20 Reviews
    10/10 Clients & Experience
    6.7/10 Market Presence

    Service focus

    10% Sales Outsourcing
    90% Other
    View Profile Visit Website
  11. CATI call center Logotype

    CATI call center

    $1,000+
    < $25 / hr
    50 - 249
    Monks Risborough, England

    Ability to deliver

    5.2/40.0
    0/20 Reviews
    0/10 Clients & Experience
    5.2/10 Market Presence

    Service focus

    50% Call Center Services
    50% Other
    View Profile Visit Website
  12. Abacus Outsourcing Logotype

    Abacus Outsourcing

    $250,000+
    < $25 / hr
    1,000 - 9,999
    London, England

    Ability to deliver

    7.6/40.0
    0/20 Reviews
    0/10 Clients & Experience
    7.6/10 Market Presence

    Service focus

    35% Call Center Services
    15% Sales Outsourcing
    50% Other
    View Profile Visit Website
  13. Intradiem Logotype

    Intradiem

    Undisclosed
    Undisclosed
    50 - 249
    Bristol, England

    Ability to deliver

    7.3/40.0
    0/20 Reviews
    0.6/10 Clients & Experience
    6.7/10 Market Presence

    Service focus

    80% Call Center Services
    20% Other
    View Profile Visit Website
  14. Zebra Connexions Ltd Logotype

    Zebra Connexions Ltd

    $1,000+
    $25 - $49 / hr
    10 - 49
    Harlow, England

    Ability to deliver

    5.6/40.0
    0/20 Reviews
    0.7/10 Clients & Experience
    4.9/10 Market Presence

    Service focus

    80% Call Center Services
    20% Other
    View Profile Visit Website
  15. Webhelp Logotype

    Webhelp

    Undisclosed
    Undisclosed
    10,000+
    London, England

    Ability to deliver

    7.2/40.0
    0/20 Reviews
    0/10 Clients & Experience
    7.2/10 Market Presence

    Service focus

    23% Call Center Services
    15% Sales Outsourcing
    62% Other
    View Profile Visit Website
  16. Cymphony Logotype

    Cymphony

    $1,000+
    $50 - $99 / hr
    50 - 249
    Crewe , England

    Ability to deliver

    5.6/40.0
    0/20 Reviews
    0/10 Clients & Experience
    5.6/10 Market Presence

    Service focus

    100% Call Center Services
    View Profile Visit Website
  17. Connect Communications Services Ltd Logotype

    Connect Communications Services Ltd

    $1,000+
    < $25 / hr
    10 - 49
    Roslin, Scotland

    Ability to deliver

    6.1/40.0
    0/20 Reviews
    0.6/10 Clients & Experience
    5.5/10 Market Presence

    Service focus

    80% Call Center Services
    20% Other
    View Profile Visit Website
  18. Unity4 Logotype

    Unity4

    $10,000+
    $25 - $49 / hr
    1,000 - 9,999
    Bridgnorth, England

    Ability to deliver

    6.1/40.0
    0/20 Reviews
    0/10 Clients & Experience
    6.1/10 Market Presence

    Service focus

    57% Call Center Services
    10% Sales Outsourcing
    33% Other
    View Profile Visit Website
  19. BPO Recruit Logotype

    BPO Recruit

    $1,000+
    < $25 / hr
    10 - 49
    London , England

    Ability to deliver

    4.9/40.0
    0/20 Reviews
    0/10 Clients & Experience
    4.9/10 Market Presence

    Service focus

    100% Call Center Services
    View Profile Visit Website
  20. Inspired B2B Marketing Logotype

    Inspired B2B Marketing

    $1,000+
    < $25 / hr
    10 - 49
    Fareham, England

    Ability to deliver

    5.6/40.0
    0/20 Reviews
    0/10 Clients & Experience
    5.6/10 Market Presence

    Service focus

    75% Sales Outsourcing
    25% Other
    View Profile Visit Website
  21. ATM Group Logotype

    ATM Group

    $10,000+
    < $25 / hr
    1,000 - 9,999
    Leicester, England

    Ability to deliver

    4.9/40.0
    0/20 Reviews
    0/10 Clients & Experience
    4.9/10 Market Presence

    Service focus

    35% Call Center Services
    20% Sales Outsourcing
    45% Other
    View Profile Visit Website
  22. Angel Call Handling Logotype

    Angel Call Handling

    $1,000+
    < $25 / hr
    2 - 9
    Andover, England

    Ability to deliver

    5.3/40.0
    0/20 Reviews
    0/10 Clients & Experience
    5.3/10 Market Presence

    Service focus

    38% Call Center Services
    26% Sales Outsourcing
    36% Other
    View Profile Visit Website

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Call center costs can add up over time, so it’s important that companies establish a thorough budget plan before outsourcing.

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Call center outsourcing is when a company hires a BPO service provider to handle inbound or outbound calls.

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