Top Call Center Services & Voice Services in Ogden
31 Companies
List of the Top Ogden Call Center Companies & Voice Services
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Featured
What are Featured Providers?
$5,000+Undisclosed50 - 249Serves Ogden, United StatesServices provided
10% Call Center Services80% Sales Outsourcing10% Email MarketingSee all 65 projectsSalesRoads is a leading provider of Contact Center Services, specializing in outbound call center and telemarketing services. The company consistently receives positive feedback, with 100% of reviewers highlighting their efficient project management and results-driven approach. Approximately 86% of clients praise their ability to enhance lead generation and surpass sales goals, demonstrating their commitment to client success and strategic execution.
28 of 38 Call Center Services reviews are 5 stars$50,000 – $199,999 avg. project costRead 38 ReviewsCall Center Services PROJECT HIGHLIGHT
Market Research & Call Center Services for Home Appraisal Co
4.0 — SalesRoads provides market research and call center services for a home appraisal company. The team helps the client find agents, increase awareness, and do market research surveys for the client's Read moreWas this helpful?
Industry Experience
SalesRoads has demonstrated expertise across various industries, including Software, Manufacturing, Financial Services, Healthcare, and Education. Client feedback consistently highlights their strong communication, adaptability, and ability to generate high-quality leads and appointments. Overall sentiment is highly positive, particularly in Software and Financial Services, where they effectively enhanced sales pipelines and lead generation. Their collaborative approach and focus on understanding client needs make them a valuable partner for companies seeking robust outbound sales support.
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Software Manufacturing Real estate Financial services Design Healthcare Business services Nonprofit IT Services Engineering Human Resources Consumer Products Other Industry Education Retail Legal Advertising & marketing Information technologyWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients consistently highlight SalesRoads' excellent value for money, often noting their cost-effectiveness compared to competitors. For instance, one client stated that they achieved a 100% ROI, while another mentioned substantial revenue growth attributed to SalesRoads' efforts. Many reviews emphasize the company's adaptability and responsiveness, with clients appreciating the quality of leads generated and the overall positive impact on their sales pipelines. Overall, the sentiment is highly favorable regarding the balance between cost and value delivered.Was this helpful?
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This provider is available in 1 time zone:
- Eastern European Time (EET)
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$1,000+< $25 / hr1,000 - 9,999Serves Ogden, United StatesServices provided
20% Call Center Services25% Customer Service Outsourcing15% Back Office Outsourcing +4 services10% Content Moderation Services10% Data Annotation Services10% Finance & Accounting Outsourcing (FAO)10% Sales OutsourcingSee all 28 projectsHugo Inc. | Top CX Provider is a distinguished company specializing in Contact Center Services, offering comprehensive Customer Support Services across various channels such as email, chat, and phone. The client reviews highlight their adaptability and efficiency, with 100% positive feedback on their seamless integration and ability to enhance customer engagement capabilities, resulting in impressive metrics like a 99.8% accuracy in order processing and fulfillment.
Reviews mention Helpful
Clients have expressed a positive sentiment towards Hugo, highlighting their proactive and enthusiastic approach. One client noted that Hugo's integration into their team for lead qualification and customer support was seamless, significantly enhancing productivity and customer interactions. Their effective communication, including daily standups and ongoing chat support, was particularly appreciated. Overall, Hugo is seen as a valuable partner, contributing to operational success without any noted areas for improvement.-
Customer Support for Marketing & Advertising Company
5.0 Aug 28, 2023Hugo's operational support liberated us. By handling routine tasks like customer support and lead qualification, we redirected our resources to new business ventures and strategic priorities. This shift boosted productivity, innovation, and competitive edge, while Hugo ensured efficient day-to-day operations.
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Customer Support for Marketing & Advertising Company
5.0 Aug 28, 2023Very enthusiastic people who are very proactive and keen to always help.
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3 of 3 Call Center Services reviews are 5 stars$50,000 – $199,999 avg. project costRead 3 ReviewsCall Center Services PROJECT HIGHLIGHT
Back Office Outsourcing for E-Commerce Co
5.0 — Hugo provides back-office outsourcing for an e-commerce company. The team has handled the client's back-office tasks, managed communications and relationships with retailers' networks, and vetted Read moreWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients consistently commend the company for its exceptional value for money, highlighting that Hugo offers high-quality services at competitive rates. One client noted, 'Good value for cost,' while another emphasized their 'ability to scale services without compromising quality.' Many reviews reflect satisfaction with cost reductions and enhanced operational efficiency, with one client praising an '80% improvement in efficiency' compared to in-house hiring. Overall, the sentiment is overwhelmingly positive, indicating that clients perceive Hugo as a cost-effective partner.Was this helpful?
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This provider is fluent in 54 languages:
- Mandarin
- English
- Spanish
- Arabic
- Bengali
- Hindi
- Russian
- Portuguese
- Japanese
- German
- Javanese
- Korean
This provider is available in 38 time zones:
- Colombia Time (COT)
- Near East Time (NET)
- Middle East Time (MET)
- China Taiwan Time (CTT)
- Gulf Standard Time (GST)
- Brazil Eastern Time (BET)
- Greenwich Mean Time (GMT)
- India Standard Time (IST)
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$5,000+< $25 / hr1,000 - 9,999Serves Ogden, United StatesServices provided
20% Call Center Services60% Customer Service Outsourcing20% Back Office OutsourcingSee all 46 projectsHelpware is a specialized provider of customer care services, offering expertise in both inbound and outbound call center operations. The company consistently receives high praise for its ability to customize solutions, leading to seamless integration with clients' needs. Approximately 80% of reviewers highlight Helpware's proactive approach and strong project management skills, while 90% emphasize its cultural and operational alignment with client goals, reflecting an overall positive reception.
Reviews mention Efficient
Clients consistently commend Helpware for their efficiency and responsiveness. One CEO highlighted their ability to exceed expectations by hiring an agent within two weeks and consistently meeting deadlines. Another client noted that Helpware's team completes tasks quickly and effectively, allowing their own team to focus on client-facing work. Overall, the sentiment reflects strong satisfaction with Helpware's efficient service delivery and effective communication, reinforcing their value as a reliable partner.-
Call Center Services for Professional Services Company
5.0 Sep 24, 2020There are so many people involved in the onboarding, so it went smoothly. It was quick and efficient. To me, I really appreciated that I can scale my business with Helpware.
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Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Helpware is consistently praised for delivering strong value for money, with clients noting that their pricing aligns well with the quality of service provided. For instance, a customer support manager highlighted that Helpware's pricing fit their budget while offering great value, leading to improved customer satisfaction scores. Another client mentioned their investment of $18,000 monthly for six employees, emphasizing the cost-effectiveness and successful outcomes achieved. Overall, clients feel that Helpware offers exceptional service relative to the costs incurred.Was this helpful?
More responsive than most other service providers
Get in TouchHelpware CX is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.Was this helpful?
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This provider is fluent in 16 languages:
- Mandarin
- English
- Spanish
- Arabic
- Russian
- Portuguese
- Japanese
- German
- Korean
- French
- Vietnamese
- Italian
This provider is available in 32 time zones:
- Near East Time (NET)
- Middle East Time (MET)
- China Taiwan Time (CTT)
- Brazil Eastern Time (BET)
- Greenwich Mean Time (GMT)
- India Standard Time (IST)
- Japan Standard Time (JST)
- Midway Islands Time (MIT)
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$5,000+< $25 / hr1,000 - 9,999Serves Ogden, United StatesServices provided
30% Call Center Services30% Customer Service Outsourcing10% Back Office Outsourcing +3 services10% Finance & Accounting Outsourcing (FAO)10% IT Staff Augmentation10% Sales OutsourcingSee all 9 projectsSelect VoiceCom is a provider of Contact Center Services, specializing in customer support, telephonic support, and telemarketing services. Reviews indicate a strong cultural fit with clients, highlighted by impressive communication and project management skills. Notably, Select VoiceCom achieved a 35% increase in customer satisfaction and a 25% boost in sales conversions. Positive feedback predominates, with no significant areas for improvement highlighted by clients.
0 of 1 reviews is 5 stars$10,000 – $49,000 avg. project costRead 1 Recent ReviewReviewed 1 time in the past 6 months
In recent reviews, clients have praised Select VoiceCom for their exceptional organization and communication, noting responses within 24 hours and a willingness to adapt to client needs. A Chief People Officer highlighted their effective team sourcing and hiring capabilities, emphasizing a strong cultural fit and alignment of values. Overall sentiment is highly positive, with no significant areas for improvement identified, reflecting a strong partnership and satisfaction with service delivery.Was this helpful?
2 of 4 Call Center Services reviews are 5 stars$200,000 – $999,999 avg. project costRead 4 ReviewsCall Center Services PROJECT HIGHLIGHT
Call Center Services for Third-Party Management Company
4.5 — Select VoiceCom provides call center services for a third-party management company. The team handles customer calls and supports the client's internal call center. Read moreWas this helpful?
More responsive than most other service providers
Get in TouchSelect VoiceCom is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.Was this helpful?
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This provider is fluent in 1 language:
- English
This provider is available in 1 time zone:
- Eastern Standard Time (EST)
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ROI CX Solutions
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$50,000+Undisclosed1,000 - 9,999American Fork, UTServices provided
20% Call Center Services20% Back Office Outsourcing20% Customer Service Outsourcing +4 services15% Finance & Accounting Outsourcing (FAO)10% Content Moderation Services10% Data Annotation Services5% HR OutsourcingSee all 4 projectsROI CX Solutions is a Contact Center Services provider specializing in Customer Support Services, Inbound and Outbound Call Center operations, and Telephonic Support. Overall, 100% of the reviewers highlight their flexibility, responsiveness, and ability to enhance customer satisfaction through efficient call handling and issue resolution, demonstrating significant improvements in metrics like first response time and customer satisfaction scores.
Reviews mention Timely
The overall sentiment regarding timeliness in ROI CX Solutions' performance is highly positive. Clients consistently noted their ability to deliver on time and effectively manage projects. For instance, one client praised their punctuality in delivering new hires, while another highlighted their commitment to meeting key milestones despite initial setbacks. Overall, clients appreciated the responsiveness and flexibility of ROI CX Solutions in addressing any issues promptly, enhancing the efficiency of their operations.-
Call Center Services for Medical Marijuana Co
4.5 Jan 16, 2026They always deliver on time and work with us to handle any issues. We communicate via virtual meetings.
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Staffing & Call Center Services for Event Company
5.0 Jan 16, 2026They delivered their new hires on time. Their flexibility and willingness to work on anything we need have been impressive.
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Call Center Services for Software Dev Company
4.5 Feb 25, 2026ROI CX Solutions' project management has been solid overall, with strong flexibility and accommodation to our unique needs. We experienced a slight setback early on in recruiting the right talent, but that seems to be on track now that we’ve dialed in the ideal agent persona. They’ve delivered on time after the initial hiccups, meeting key milestones despite the challenges. We communicate through virtual meetings, emails, and messaging apps.
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2 of 4 reviews are 5 stars3 new reviews for Call Center Services services$50,000 – $199,999 avg. project costRead 4 Recent ReviewsReviewed 4 times in the past 6 months
Recent reviews for ROI CX Solutions reflect a strong overall sentiment, highlighting their effective customer support operations and responsiveness. Clients reported significant improvements in metrics such as first response time and customer satisfaction scores. One client noted a 25% improvement in response speed and a drop in callback wait times. Feedback emphasized their flexibility, timely delivery, and adaptability to client needs, though some suggested a desire for more proactive training initiatives.Was this helpful?
More responsive than most other service providers
Get in TouchROI CX Solutions is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.Was this helpful?
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This provider is fluent in 1 language:
- English
This provider is available in 4 time zones:
- Central Standard Time (CST)
- Eastern Standard Time (EST)
- Pacific Standard Time (PST)
- Mountain Standard Time (MST)
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$5,000+$25 - $49 / hr250 - 999Lehi, UT
Services provided
20% Sales Outsourcing10% BI & Big Data Consulting & SI10% Custom Software Development +6 services10% DevOps Managed Services10% HR Outsourcing10% IT Staff Augmentation10% Mobile App Development10% Recruitment Process Outsourcing10% Web DevelopmentSee all 16 projectsCoDev is a versatile outsourcing company specializing in software development, graphic design, quality assurance, and lead generation. The company consistently receives high praise for its efficient project management, with 100% of reviewers noting timely delivery and responsiveness. Approximately 70% of clients highlight CoDev's value for cost and strong cultural alignment as key benefits. The team is lauded for its enthusiasm, professionalism, and effective communication.
Industry Experience
CoDev has demonstrated expertise across various industries, notably in Advertising & Marketing, Information Technology, Software, Gaming, Financial Services, Medical, and Education. Clients commend their strong processes, effectiveness in lead generation, design consistency, and quality assurance. The sentiment is overwhelmingly positive, highlighting their professionalism, communication, and cultural alignment. CoDev's strengths lie in rapid project delivery, talent quality, and impactful support, making them a valuable partner for businesses in these sectors.
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Advertising & marketing Information technology Gaming Software Financial services Business services Medical EducationWas this helpful?
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This provider is fluent in 1 language:
- English
This provider is available in 1 time zone:
- Mountain Standard Time (MST)
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Review Rating from Clients
5.0/5.0
Quality
4.6
Schedule
5.0
Cost
4.8
Willing to Refer
4.6
Salt Lake City-based clients highlight CoDev's expertise in custom web development, CMS solutions, and API integrations, delivering projects on time with high-quality communication. Their team seamlessly augmented internal developers, providing cost-effective staffing and reliable support for complex projects.Read Local ReviewsWas this helpful?
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Featured
What are Featured Providers?
$1,000+< $25 / hr250 - 999Serves Ogden, United StatesServices provided
30% Call Center Services40% Back Office Outsourcing30% Customer Service OutsourcingSee all 11 projectsHelpSquad is a provider of comprehensive Customer Support Services, specializing in Contact Center Services, including inbound and outbound call handling and chat support. Their reviews highlight exceptional communication, timely project management, and customized solutions, with 100% of reviewers noting their responsiveness and technical depth, and 86% emphasizing the company's cost-effectiveness and cultural alignment.
Reviews mention Timely
The overall sentiment regarding HelpSquad's timeliness is highly positive. Clients consistently noted that tasks were completed on time, with one client stating, "Tasks are completed on time and any issues resolved quickly." Another client emphasized their "timely and professional" handling of inquiries. Additionally, project management was described as satisfactory, with all deadlines met and communication being prompt. This reflects HelpSquad's commitment to responsive and timely service delivery.-
Customer Service Outsourcing for Medical Company
5.0 Aug 1, 2024HelpSquad is very timely and great to work with. I highly recommend them. HelpSquad is very easy to work with and always willing to make changes on the fly with little to no delay.
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Virtual Agent Dev for Omnichannel Support Solutions Co
5.0 Feb 22, 2024HelpSquad delivered exactly what we needed and helped us save time, so I gave them a five out of five. Everything was satisfactory with HelpSquad's project management in terms of delivering on time and within budget.
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Call Center Services for Software Company
5.0 Feb 14, 2024Attentiveness and timeliness was on point.
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Call Center Services for Moving & Storage Company
5.0 Feb 13, 2024Yes, communication and project management was done in a timely fashion.
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Call Center Services for Property Management Company
5.0 Dec 10, 2025Tasks are completed on time and any issues resolved quickly. Team takes feedback with urgency and care.
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1 of 1 reviews is 5 stars1 new review for Call Center Services services$50,000 – $199,999 avg. project costRead 1 Recent ReviewReviewed 1 time in the past 6 months
Recent reviews of HelpSquad reflect a highly positive sentiment, highlighting their exceptional communication and responsiveness. A client noted a 25% increase in guest communication hours and a 33% reduction in labor costs within three months. The team's ability to handle inquiries across multiple platforms and their prompt resolution of issues were particularly praised. Clients appreciate the alignment of company values and the overall professionalism demonstrated throughout the engagement.Was this helpful?
More responsive than most other service providers
Get in TouchHelpSquad is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.Was this helpful?
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$1,000+< $25 / hr1,000 - 9,999Serves Ogden, United StatesServices provided
40% Call Center Services30% Back Office Outsourcing30% Customer Service OutsourcingSee all 10 projectsSix Eleven Global Services is a customer support services provider specializing in call handling and customer service operations. The company has garnered positive feedback, with reviewers highlighting their exceptional responsiveness and alignment with company values. A significant 100% of reviewers commend their swift one-hour response times and the cultural fit, without any noted areas for improvement.
Reviews mention Exceptional results
Clients consistently report exceptional results from six eleven global services, particularly highlighting their ability to provide high-quality talent and responsive support. One client noted, 'six eleven’s services are very good, and they’ve provided us with great talent,' emphasizing the long-term success of their collaboration. Their commitment to project management is also praised, with feedback stating, 'Their commitment to the project is outstanding – they’re always there when we need them.' Overall, clients express a high level of satisfaction.-
BPO Services for Telecommuniactions & IT Services Company
4.5 Feb 15, 2023six eleven’s services are very good, and they’ve provided us with great talent. We’ve been working with them for around 10 years now, and some of the resources they originally provided us with are still working for us. These resources are now excellent managers, and they know our business and processes very well.
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Industry Experience
Six Eleven Global Services has demonstrated strengths in various industries, including Advertising & Marketing, Logistics & Supply Chain, Beauty & Cosmetics, Telecommunications, Consulting, and Wellness & Fitness. Clients praised their effective communication, high-quality service, and responsiveness. They excelled in providing customer support and managing projects with impressive accuracy, particularly in Logistics and Telecommunications where they ensured operational efficiency. Overall, they are a strong fit for companies seeking reliable outsourcing solutions in these sectors.
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Logistics & Supply Chain Advertising & marketing Beauty & Cosmetics Telecommunications Consulting Wellness & FitnessWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients generally express satisfaction with the cost-effectiveness and value for money provided by Six Eleven Global Services. Feedback highlights that their pricing aligns with client budgets while delivering high-quality services. One client noted, 'Pricing fits our budget; good value for cost,' while another emphasized, 'They provide excellent support' and maintain project accuracy over 95%. Overall, the sentiment reflects that clients perceive Six Eleven as a reliable partner that balances quality and affordability.Was this helpful?
More responsive than most other service providers
Get in Touchsix eleven global services is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.Was this helpful?
$1,000+< $25 / hr50 - 249Serves Ogden, United StatesServices provided
10% Call Center Services80% Sales Outsourcing10% Email MarketingSee all 62 projectsA-SALES AB specializes in outbound sales and lead generation services. With a strong emphasis on creating tailored outreach campaigns, the company consistently delivers measurable results, averaging 10-22 qualified meetings per month for various clients. Client feedback is overwhelmingly positive, with 100% of reviewers highlighting A-SALES AB's precision targeting and reliable project management, while none reported areas for significant improvement.
Reviews mention Helpful
The feedback regarding A-SALES AB highlights their responsiveness and helpfulness, particularly in data iteration and addressing client needs. One client noted that the team is 'always open to feedback' and actively seeks to improve outcomes. Their approach to communication and collaboration was praised, emphasizing their commitment to achieving the best results. Overall, the sentiment reflects a positive experience with a focus on client satisfaction and continuous improvement.-
Call Center Services & Market Research for Software Company
5.0 Aug 14, 2024Overall, the team is responsive, receptive to feedback, and very helpful in terms of data iteration. The team is always open to feedback, if there is room for improvement they don’t take it the wrong way and try to figure out the best solution to move forward and establish the greatest results.
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12 of 13 reviews are 5 stars9 new reviews for Call Center Services servicesLess than $10,000 avg. project costRead 13 Recent ReviewsReviewed 13 times in the past 6 months
Recent reviews of A-SALES AB highlight a mix of positive and negative client experiences. Many clients praised their structured project management, timely deliverables, and effective lead generation, achieving averages of 10-22 qualified meetings per month. Notably, one client commended A-SALES AB's ability to tailor outreach effectively in niche markets. However, one review expressed significant dissatisfaction, citing poor quality of work and unprofessionalism, leading to unmet expectations and a strong recommendation to avoid the company. Overall, sentiment is mixed, with several clients reporting success and others experiencing major challenges.Was this helpful?
Industry Experience
A-SALES AB has proven expertise across industries such as Healthcare, IT Services, Advertising & Marketing, and Consulting. Clients commend their strong project management, personalized outreach, and ability to generate qualified leads effectively. Feedback highlights their nuanced understanding of highly regulated markets like Healthcare and their agile approach in IT and Advertising sectors, resulting in measurable success in booking meetings and expanding pipelines. Overall, they are well-suited for organizations seeking to enhance lead generation and sales strategies in these domains.
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Construction Consumer Products Government Manufacturing Information technology Financial services Education Healthcare Software Supply Chain, Logistics, and Transport Human Resources Advertising & marketing Business services IT Services ConsultingWas this helpful?
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$25,000+Undisclosed1,000 - 9,999Ogden, UT
Services provided
75% Sales Outsourcing20% Product Marketing5% Direct MarketingSee all 28 projectsMarketStar Bulgaria, a provider of Contact Center Services, excels in offering Customer Support Services and Call Handling solutions. Reviews highlight their dedication, attention to detail, and structured approach. Approximately 90% of feedback is positive, with clients praising their process management and telephonic support. However, some noted initial challenges with industry familiarization due to team juniority.
Reviews mention Establish clear expectations
Clients have consistently highlighted MarketStar Bulgaria's ability to establish clear expectations throughout their projects. One client noted the impressive 'clear processes and established workflow,' which facilitated effective collaboration. Overall, the sentiment reflects satisfaction with the company's commitment to clarity, enabling successful outcomes and fostering ongoing partnerships.-
Advertising for Scale-Up Networking Event
5.0 Aug 28, 2019The clear processes and established workflow were impressive. Many senior people that were not part of the Tech Tour network were invited and attracted. They did the whole structure and they were the ones pushing to make it happen.
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2 of 2 Call Center Services reviews are 5 starsLess than $10,000 avg. project costRead 2 ReviewsCall Center Services PROJECT HIGHLIGHT
Outbound Sales Calling for Fintech Company
5.0 — Out2Bound is an ongoing partner of a fintech company that assists in all aspects of their sales efforts, including lead database management, email strategy, scriptwriting, and lead generation. Read moreWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients consistently praised MarketStar Bulgaria for offering good value for money, often highlighting their effective sales strategies and tailored training programs. One client noted the company's 'great culture fit' and 'good value for cost,' while another emphasized their 'flexibility' and 'proactive attitude.' Overall, clients felt that the investment in MarketStar Bulgaria's services yielded substantial returns in terms of lead generation and sales process optimization, with many stating that they exceeded expectations.Was this helpful?
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UndisclosedUndisclosed1,000 - 9,999Ogden, UT
Services provided
65% Sales Outsourcing15% Customer Service Outsourcing10% Digital Strategy +1 service10% Marketing StrategyMarketStar is a Sales Outsourcing company. Established in 1988, the firm is in Ogden, Utah and Dublin, Ireland. Their services include Sales Outsourcing and Customer Service Outsourcing.
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$1,000+< $25 / hr50 - 249Layton, UT
Services provided
35% Business Consulting35% Sales Outsourcing30% Funding & InvestmentIn and Layton, Utah, Fenix Venture is a midsize Business Consulting company. Their services include Business Consulting and Sales Outsourcing.
Read moreMore responsive than most other service providers
Get in TouchFenix Venture is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.Was this helpful?
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UndisclosedUndisclosed250 - 999Ogden, UT
Services provided
100% Call Center ServicesIn Ogden, Utah, AvantGuard Monitoring Centers is a midsize phone answering service. The team focuses on Call Center Services.
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$5,000+Undisclosed50 - 249Salt Lake City, UT
Services provided
100% Sales OutsourcingSee all 4 projectsLaunch Leads specializes in Contact Center Services, focusing on appointment setting and outbound call center solutions. The company receives positive feedback for its competitive pricing and management support, achieving an 18-20% lead-to-demo conversion rate. Clients appreciate the strong communication and relationship-building skills demonstrated by the team, including close collaboration with project managers.
Industry Experience
Launch Leads has demonstrated proficiency in the IT Services, Advertising & Marketing, and Residential Solar industries. Clients praise their effective appointment-setting strategies, resulting in significant lead generation and conversion rates, particularly in IT and solar sales. Their adaptability to various client workflows and commitment to establishing personal connections are frequently highlighted strengths. Overall sentiment reflects high satisfaction, positioning Launch Leads as a valuable partner for businesses seeking growth in these sectors.
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IT Services Advertising & marketingWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients consistently highlight Launch Leads' competitive pricing and the strong value for money they provide. One client noted their selection was influenced by 'competitive pricing and management support,' while another emphasized the significant return on investment, achieving over $1 million in pipeline within four months. Overall, feedback is positive regarding cost-effectiveness, with clients appreciating the balance of technology and personal interaction that enhances lead generation.Was this helpful?
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Review Rating from Clients
5.0/5.0
Quality
5.0
Schedule
5.0
Cost
4.0
Willing to Refer
5.0
Salt Lake City-based clients praise Launch Leads for their professional, tech-savvy approach to appointment setting, significantly boosting lead quality and quantity. Their tailored processes and seamless workflow integration demonstrate deep expertise in lead generation for digital marketing agencies.Read Local ReviewsWas this helpful?
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Featured
What are Featured Providers?
$1,000+< $25 / hr50 - 249Serves Ogden, United StatesServices provided
40% Call Center Services45% Customer Service Outsourcing15% Back Office OutsourcingSee all 15 projectsAssistring LLC is a company that specializes in Contact Center Services, offering Inbound Call Center and Customer Support Services. Across numerous reviews, they are praised for their effective call handling, operational reliability, and ability to enhance customer satisfaction. Approximately 85% of reviewers commend their project management skills and strategic approach, indicating a consistent track record of exceeding client expectations and improving customer service metrics.
1 of 1 reviews is 5 stars1 new review for Call Center Services services$10,000 – $49,000 avg. project costRead 1 Recent ReviewReviewed 1 time in the past 6 months
In recent reviews, clients have praised Assistring LLC for their operational excellence and effective multichannel support. A notable review highlighted their ability to handle tens of thousands of inbound calls monthly while improving sales performance compared to previous vendors. Clients appreciate their flexibility, consistent performance, and alignment with company values. Overall, sentiment is highly positive, with emphasis on their reliability as a strategic partner and effective process optimization.Was this helpful?
Industry Experience
Assistring LLC has demonstrated expertise across diverse industries, including Real Estate, Utilities, Retail, Insurance, and Hospitality. Feedback highlights strong project management, effective communication, and significant improvements in customer satisfaction and operational efficiency. Clients in Retail note substantial increases in sales and customer loyalty, while those in Utilities and Insurance highlight enhanced service delivery and responsiveness. Overall, Assistring LLC is particularly well-suited for businesses seeking to elevate customer service operations and improve customer engagement.
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Retail Real estate Utilities Insurance Hospitality & leisure Consumer products & servicesWas this helpful?
$1,000 Best for 500 calls a month. $5,000 Best for 2500 calls a month. $10,000 Best for 5000 calls a month.View PackagesCustomer Support call
Our Customer Support Call package provides businesses with 24/7 professional customer service to handle inbound calls, inquiries, and order-taking. With a team of highly trained agents, we ensure your customers receive timely and effective support, enhancing their overall experience with your brand.Was this helpful?
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$1,000+$200 - $300 / hr2 - 9North Ogden, UT
Services provided
20% Pay Per Click20% Sales Outsourcing20% Search Engine Optimization +2 services20% Web Design20% Web DevelopmentRyan Spelts Marketing is a small SEO company founded in 2023. Their team offers Search Engine Optimization and Pay Per Click.
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Undisclosed< $25 / hr50 - 249Salt Lake City, UT
Services provided
100% Call Center ServicesSee all 20 projectsDavinci Virtual Office Solutions specializes in Contact Center Services, providing Customer Support, Inbound and Outbound Call Center, and Telephonic Support. Their reviews highlight exceptional customer service and efficiency, with 100% of reviewers praising their promptness and professionalism. Clients note significant cost savings and improved call management, with 90% mentioning seamless call handling and a marked reduction in missed calls.
Industry Experience
Davinci Virtual Office Solutions has received positive feedback across diverse industries, including Nonprofit, Healthcare, IT Services, Advertising & Marketing, Real Estate, and Business Services. Clients praised their expertise in customer service, responsiveness, and flexibility in managing virtual office needs. The Healthcare sector highlighted their contribution to reducing missed calls, while the Nonprofit sector appreciated their tailored support. However, some clients in Advertising & Marketing reported dissatisfaction with service reliability. Overall, Davinci excels in delivering virtual office solutions, making them a suitable partner for clients seeking effective administrative assistance.
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Nonprofit Healthcare IT Services Advertising & marketing Media Real estate Other Industry Energy & natural resources Business services Information technology Manufacturing Financial services GovernmentWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients generally perceive Davinci Virtual Office Solutions as offering good value for money, with many noting affordable pricing structures. For example, one client mentioned a $200 monthly subscription and described the service as critical to their business operations. Another client highlighted the flexibility and cost-effectiveness of their service, stating it was 'very affordable.' However, there are contrasting views, as one reviewer expressed disappointment in service quality despite competitive pricing. Overall, sentiment leans positive regarding cost and value.Was this helpful?
1 of 1 Ogden-based review is 5 starsLess than $10,000 avg. project cost for Call Center Services services in OgdenRead Similar ReviewsCall Center Services project highlight
Virtual Answering Services for Mental Health Medical Clinic
5.0 — Using a script, Davinci Virtual Office Solutions follows industry best practices while answering phones for a mental health and substance abuse clinic. They take messages and relay them to the Read moreWas this helpful?
Review Rating from Clients
5.0/5.0
Quality
4.0
Schedule
5.0
Cost
5.0
Willing to Refer
5.0
Utah-based clients praise Davinci Virtual Office Solutions for their reliable live call answering, overflow support, and professional workflow. They handle complex call management for diverse businesses, including sales and ghostwriting, delivering prompt responses and high ROI. Clients value their cost-effective, flexible virtual services.Read Local ReviewsWas this helpful?
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UndisclosedUndisclosed2 - 9Ogden, UT
Services provided
20% E-Commerce Development20% SMS Marketing20% Sales Outsourcing +3 services20% Social Media Marketing10% Content Marketing10% Market ResearchFiture Marketing is a social media marketing firm located in Ogden, Utah. The team offers Social Media Marketing and E-Commerce Development.
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$1,000+< $25 / hr1,000 - 9,999Sandy, UT
Services provided
50% Call Center Services40% Customer Service Outsourcing10% Business ConsultingSee all 4 projectsNICE inContact is a contact center services provider specializing in inbound call center and customer support services. Overall, the reviews highlight their updated tools, strong communication, and responsive customer care services, with around 75% of reviewers mentioning the quality of their call handling and customer service. However, some feedback indicates areas for improvement in employee engagement due to high turnover.
Reviews mention Easy to work with
Clients consistently express a positive sentiment regarding their ease of collaboration with NICE inContact. They highlight the company's proactive approach and effective communication, noting that NICE inContact simplifies their operations by handling customer support independently. One client remarked on the convenience and ease of use as key strengths, while another appreciated the minimal need for their involvement. Overall, the feedback indicates a strong alignment with client needs, fostering a productive working relationship.-
Inbound Calling Services for Business Service
3.5 Nov 2, 2017They are proactive and make our job easier on a daily basis. They only contact us when it’s necessary. They do their job and we give them the power to make certain decisions, which is best for everyone. Their communication, convenience, and ease of use are their key strengths.
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Read 4 Reviews0 of 4 Call Center Services reviews are 5 stars$10,000 – $49,000 avg. project costWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients generally perceive NICE inContact as offering competitive pricing and good value for money. One review highlighted that the service provider saves approximately 5-10% on average monthly spending, while another noted an annual investment of $50,000 to $199,999, indicating a willingness to pay for quality. Although some clients reported spending more than before, they found the increased costs justified by the convenience and efficiency gained. Overall, the sentiment reflects satisfaction with the cost-to-value ratio.Was this helpful?
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$1,000+< $25 / hr250 - 999South Jordan, UT
Services provided
15% Call Center Services75% Back Office Outsourcing10% Customer Service OutsourcingSee all 1 projectsAdvancedMD is a company specializing in back-office services, including Call Center and Customer Support Services. Reviews highlight their ability to deliver organized, efficient service that reduces client workload and stress, with consistently favorable results. Approximately 100% of reviewers commend their capability to enhance workflow and create a comforting work atmosphere.
Read 1 Review1 of 1 Call Center Services reviews are 5 stars$1,000,000 – $9,999,999 avg. project costWas this helpful?
Industry Experience
AdvancedMD has demonstrated expertise in the Hospitality & Leisure industry, receiving positive feedback for their back office services that enhance operational efficiency and brand reputation. Clients appreciate the organized and friendly service, which allows internal staff to focus on core tasks while saving significant time and money. The overall sentiment is favorable, indicating that AdvancedMD's strengths lie in delivering reliable, cost-effective solutions that foster a less stressful work environment.
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Hospitality & leisureWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients generally perceive AdvancedMD as providing good value for money, noting the flexibility in their pricing structure, which allows for tailored bundles based on specific needs. One client highlighted a savings of $450-$500 per month, indicating a positive return on investment. However, there are suggestions for the company to continue enhancing value and offering competitive pricing to attract more clients.Was this helpful?
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$1,000+< $25 / hr10 - 49West Valley City, UT
Services provided
50% Call Center Services50% Customer Service OutsourcingEstablished in 1934, Apello is an answering service and Customer Service Outsourcing company. The team provides Call Center Services and Customer Service Outsourcing and is in West Valley City,
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UndisclosedUndisclosed10 - 49Salt Lake City, UT
Services provided
10% Call Center Services80% Translation10% Video ProductionInlingua Utah is a Translation company established in 1996. The team focuses on Translation and Call Center Services and is based in Salt Lake City, Utah.
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$25,000+< $25 / hr50 - 249Lehi, UT
Services provided
25% Call Center Services25% Customer Service Outsourcing20% Demand Generation Marketing +2 services20% Sales Outsourcing10% Back Office OutsourcingSee all 1 projectsBoomsourcing is a company specializing in Contact Center Services, including both Inbound and Outbound Call Center operations and Telemarketing Services. Reviews highlight their effective lead generation and customer support services, resulting in a 120% improvement in lead qualification and an 85% increase in sales. Clients appreciate their engagement and alignment with company values, with 100% positive feedback regarding their performance and project management.
1 of 1 reviews is 5 stars1 new review for Call Center Services services$50,000 – $199,999 avg. project costRead 1 Recent ReviewReviewed 1 time in the past 6 months
In the past six months, Boomsourcing has received positive feedback for significantly enhancing lead generation, achieving a 120% improvement, and boosting client sales by 85%. Clients appreciate their proactive communication and engagement, noting a strong alignment with company values and culture. One CEO highlighted the team's effectiveness, stating they experienced a 100% increase in leads. Suggested improvements include refining marketing practices, but overall sentiment remains highly favorable.Was this helpful?
1 of 1 Call Center Services reviews are 5 stars1 new review for Call Center Services in past 6 months$50,000 – $199,999 avg. project costRead 1 ReviewCall Center Services PROJECT HIGHLIGHT
Lead Generation Services for Marketing Agency
5.0 — Boomsourcing provides lead generation services for a marketing agency. The team is focused on increasing and qualifying leads for the client. Read moreWas this helpful?
Industry Experience
Boomsourcing has demonstrated significant expertise in the Advertising & Marketing industry, specifically in PR and brand building. Clients have reported a remarkable 120% improvement in lead generation and an 85% increase in sales, highlighting their strengths in effective lead qualification and robust project management. The overall sentiment is highly positive, indicating that Boomsourcing is a strong fit for companies seeking to enhance their marketing efforts and achieve substantial growth.
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Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients have praised Boomsourcing for its competitive pricing and overall value, noting that the company's costs fit their budgets well. One CEO highlighted the 'good value for cost' and emphasized the impressive results achieved, including an 85% business growth and a 120% improvement in lead generation. The positive sentiment reflects a strong alignment between the company's pricing and the quality of service provided.Was this helpful?
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UndisclosedUndisclosed50 - 249Salt Lake City, UT
Services provided
20% Advertising20% Sales Outsourcing15% Branding +3 services15% Pay Per Click15% Public Relations15% Search Engine OptimizationTarget River, an Advertising company, offers Advertising and Sales Outsourcing. The company is in Salt Lake City, Utah and Encinitas, California.
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$5,000+$150 - $199 / hr2 - 9Salt Lake City, UT
Services provided
20% BI & Big Data Consulting & SI20% Blockchain20% Branding +2 services20% Product Design20% Sales OutsourcingHyperspace is a branding firm. The Salt Lake City, Utah-based company was launched in 2016. Their team provides Branding and Product Design.
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$25,000+Undisclosed250 - 999Orem, UT
Services provided
45% Call Center Services36% Sales Outsourcing19% Customer Service OutsourcingSee all 1 projectsSqueeze is a content creation and marketing company specializing in generating engagement through valuable informational content and strategic outreach. The feedback is overwhelmingly positive, with clients highlighting the high return on investment and consultative approach, resulting in long-term partnerships and minimal complaints. Their adaptability and ongoing collaboration are praised, with 100% of reviewers noting their effective project management and tailored strategies.
Industry Experience
Squeeze Media has demonstrated strong expertise in the financial services industry, particularly within commercial insurance. Clients highlight their consultative approach, effective content creation, and lead remarketing strategies that have resulted in high returns on investment. Their project management and communication skills are well-regarded, indicating reliability and ongoing support. Overall, the company is well-suited for businesses looking for customized marketing solutions in the financial services sector.
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Financial servicesWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients generally perceive Squeeze Media as offering good value for money, with one client noting a three- to four-to-one return on their $200,000 investment over eight years. The consultative approach and effective content strategies have contributed to ongoing engagements and satisfaction. Clients appreciate the company's collaborative method, which contrasts favorably with other providers. Overall, the feedback indicates that Squeeze Media's pricing aligns well with the results delivered, fostering long-term partnerships.Was this helpful?
Review Rating from Clients
5.0/5.0
Quality
4.5
Schedule
5.0
Cost
4.0
Willing to Refer
5.0
Utah-based client Citadel Insurance praises Squeeze for their consultative approach in content marketing and lead remarketing, delivering long-term value in the insurance industry. Their expertise in strategic content creation and project management has resulted in a consistent, high ROI over eight years.Read Local ReviewsWas this helpful?
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UndisclosedUndisclosed10 - 49Draper, UT
Services provided
100% Sales OutsourcingIn Draper, Utah, Convirza is a small Sales Outsourcing company. Their services include Sales Outsourcing.
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$1,000+$25 - $49 / hr2 - 9West Jordan, UT
Services provided
20% Pay Per Click20% Sales Outsourcing20% Search Engine Optimization +2 services20% Web Design20% Web DevelopmentSEO agency Solidify Marketing was established in 2012. The company specializes in Search Engine Optimization and Pay Per Click.
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UndisclosedUndisclosed10 - 49South Jordan, UT
Services provided
25% Sales Outsourcing25% Search Engine Optimization25% Web Design +1 service25% Web DevelopmentWells Digital Media is a SEO agency. Their team is headquartered in South Jordan, Utah. The agency offers Search Engine Optimization and Web Design.
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$1,000+$150 - $199 / hr2 - 9Midway, UT
Services provided
35% Print Design35% Sales Outsourcing30% BrandingEast Two West is a print design agency. The firm is based in Midway, Utah. Their services include Print Design and Sales Outsourcing.
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$1,000+$100 - $149 / hr2 - 9Vineyard, UT
Services provided
35% Pay Per Click35% Social Media Marketing30% Sales OutsourcingSee all 3 projectsGradari is a digital marketing consultancy specializing in ad strategy and lead generation, particularly through platforms like Google and social media. Reviews highlight their expertise and strategic guidance, with clients noting improvements in ad engagement and lead quality. Approximately 100% of the feedback is positive, with clients praising their professionalism, responsiveness, and effective project management.
Reviews mention Exceptional results
Clients have expressed exceptional satisfaction with Gradari's results, highlighting their strategic guidance and expertise in managing Google Paid Ads. One client noted, 'Kyle has been an incredible partner... consistently delivered results that exceeded expectations.' The responsiveness and ability to simplify complex strategies were particularly praised, with the client feeling that Gradari was an extension of their team. Overall, the sentiment reflects a strong endorsement of Gradari's commitment to maximizing ROI and achieving client success.-
PPC for Dental Supply Company
5.0 Sep 15, 2025Kyle at Gradari has been an incredible partner to work with on paid ads. He combines deep expertise with a thoughtful, strategic approach that made a big difference in our campaigns. From day one, he took the time to understand our goals, provided clear recommendations, and consistently delivered results that exceeded expectations.
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2 of 2 reviews are 5 starsUnknown avg. project costRead 2 Recent ReviewsReviewed 2 times in the past 6 months
Recent client feedback on Gradari highlights a strong overall sentiment, emphasizing their strategic expertise and responsiveness. One client noted a 5% increase in ad engagement and praised Gradari's professional project management. Another client commended Kyle's ability to simplify complex ad strategies, describing him as a valuable partner who consistently exceeded expectations. Clients appreciated the quality of Gradari's templates, with one expressing a desire for expanded resources. Overall, Gradari is recognized for its effective collaboration and impactful results.Was this helpful?
Industry Experience
Gradari has demonstrated expertise in diverse industries, notably dental, financial services, and software. In the dental sector, they excelled in optimizing Google Paid Ads, yielding significant ROI. Their work in financial services focused on digital marketing, enhancing lead generation and website traffic. Additionally, they assisted a software company in improving ad engagement rates through strategic guidance. Overall, feedback reflects a strong sentiment of responsiveness and strategic insight across all sectors, making Gradari a suitable partner for companies seeking digital marketing expertise.
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UndisclosedUndisclosed2 - 9Cottonwood Heights, UT
Services provided
30% Business Consulting30% Corporate Training & Coaching20% Sales Outsourcing +2 services10% Advertising10% Market ResearchLT3 Strategy, a Business Consulting company, is headquartered in Cottonwood Heights, Utah. They specialize in Business Consulting and Corporate Training & Coaching.
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UndisclosedUndisclosed2 - 9Salt Lake City, UT
Services provided
20% Search Engine Optimization20% Video Marketing20% Web Design +4 services10% Branding10% Corporate Training & Coaching10% SMS Marketing10% Sales OutsourcingFocused Engagement is a small Salt Lake City, Utah-based SEO agency. The team offers Search Engine Optimization and Web Design.
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$1,000+$150 - $199 / hr50 - 249Provo, UT
Services provided
100% Call Center ServicesLocated in Provo, Utah, CallForce is a phone answering service. Launched in 2016, the team focuses on Call Center Services.
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UndisclosedUndisclosed2 - 9Lehi, UT
Services provided
20% SMS Marketing20% Search Engine Optimization20% Web Design +4 services10% Branding10% Market Research10% Marketing Strategy10% Sales OutsourcingTuple is a SEO company. Established in 2017, the firm is located in Lehi, Utah. Their services include Search Engine Optimization and Web Design.
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UndisclosedUndisclosed50 - 249Orem, UT
Services provided
20% Call Center Services20% Back Office Outsourcing20% Business Consulting +2 services20% Executive Search20% StaffingRain Global is a Business Consulting company located in Orem, Utah. They focus on Business Consulting and Call Center Services and were established in 2023.
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UndisclosedUndisclosed2 - 9Heber City, UT
Services provided
15% Pay Per Click15% Search Engine Optimization15% Social Media Marketing +5 services15% Web Design10% Branding10% Email Marketing10% Logo10% Sales OutsourcingHook'd IT Up is a social media marketing agency. Based in Heber City, Utah, the firm was established in 2015. Their services include Social Media Marketing and Search Engine Optimization.
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UndisclosedUndisclosed10 - 49South Jordan, UT
Services provided
20% Call Center Services30% Direct Marketing20% Social Media Marketing +3 services10% Search Engine Optimization10% Web Design10% Web DevelopmentLaunched in 2007, xClosure is a Direct Marketing company. Their team provides Direct Marketing and Call Center Services.
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UndisclosedUndisclosed2 - 9Orem, UT
Services provided
20% Search Engine Optimization20% Web Development15% Content Marketing +4 services15% Sales Outsourcing10% Marketing Strategy10% Pay Per Click10% Social Media MarketingDigiBiz Inc is a small Orem, Utah-based SEO company. Their services include Search Engine Optimization and Web Development.
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Ability to Deliver considers three criteria:
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List of the Top 1 Ogden Call Center Companies & Voice Services
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$25,000+Undisclosed1,000 - 9,999Ogden, UT
Ability to deliver
32.7/40.016.2/20 Reviews9.7/10 Clients & Experience6.8/10 Market PresenceService focus
75% Sales Outsourcing25% Other -
UndisclosedUndisclosed1,000 - 9,999Ogden, UT
Ability to deliver
5.8/40.00/20 Reviews0/10 Clients & Experience5.8/10 Market PresenceService focus
65% Sales Outsourcing35% Other -
$1,000+< $25 / hr50 - 249Layton, UT
Ability to deliver
4.6/40.00/20 Reviews0/10 Clients & Experience4.6/10 Market PresenceService focus
35% Sales Outsourcing65% Other -
UndisclosedUndisclosed250 - 999Ogden, UT
Ability to deliver
0/40.00/20 Reviews0/10 Clients & Experience0/10 Market PresenceService focus
100% Call Center Services -
$5,000+Undisclosed50 - 249Salt Lake City, UT
Ability to deliver
30.2/40.015.6/20 Reviews7.2/10 Clients & Experience7.5/10 Market PresenceService focus
100% Sales Outsourcing -
$1,000+$200 - $300 / hr2 - 9North Ogden, UT
Ability to deliver
4.6/40.00/20 Reviews0/10 Clients & Experience4.6/10 Market PresenceService focus
20% Sales Outsourcing80% Other -
Undisclosed< $25 / hr50 - 249Salt Lake City, UT
Ability to deliver
29.2/40.014.6/20 Reviews7.1/10 Clients & Experience7.5/10 Market PresenceService focus
100% Call Center Services -
UndisclosedUndisclosed2 - 9Ogden, UT
Ability to deliver
0/40.00/20 Reviews0/10 Clients & Experience0/10 Market PresenceService focus
20% Sales Outsourcing80% Other -
$1,000+< $25 / hr1,000 - 9,999Sandy, UT
Ability to deliver
18.4/40.012.4/20 Reviews0/10 Clients & Experience6/10 Market PresenceService focus
50% Call Center Services50% Other -
$1,000+< $25 / hr250 - 999South Jordan, UT
Ability to deliver
22.4/40.016.2/20 Reviews6.2/10 Clients & Experience0/10 Market PresenceService focus
15% Call Center Services85% Other -
$1,000+< $25 / hr10 - 49West Valley City, UT
Ability to deliver
5.2/40.00/20 Reviews0/10 Clients & Experience5.2/10 Market PresenceService focus
50% Call Center Services50% Other -
UndisclosedUndisclosed10 - 49Salt Lake City, UT
Ability to deliver
5.3/40.00/20 Reviews0/10 Clients & Experience5.3/10 Market PresenceService focus
10% Call Center Services90% Other -
$25,000+< $25 / hr50 - 249Lehi, UT
Ability to deliver
24.2/40.016.6/20 Reviews0/10 Clients & Experience7.5/10 Market PresenceService focus
25% Call Center Services20% Sales Outsourcing55% Other -
UndisclosedUndisclosed50 - 249Salt Lake City, UT
Ability to deliver
0/40.00/20 Reviews0/10 Clients & Experience0/10 Market PresenceService focus
20% Sales Outsourcing80% Other -
$5,000+$150 - $199 / hr2 - 9Salt Lake City, UT
Ability to deliver
4/40.00/20 Reviews0/10 Clients & Experience4/10 Market PresenceService focus
20% Sales Outsourcing80% Other -
$50,000+Undisclosed1,000 - 9,999American Fork, UT
Ability to deliver
31.1/40.017.6/20 Reviews3.9/10 Clients & Experience9.6/10 Market PresenceService focus
20% Call Center Services80% Other
Latest Call Centers Articles
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How to Build a Budget for Call Center Services [With Template]
Call center costs can add up over time, so it’s important that companies establish a thorough budget plan before outsourcing.
Guide to Call Center Outsourcing
Call center outsourcing is when a company hires a BPO service provider to handle inbound or outbound calls.
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