Top BPO Companies in Ogden

Ratings Updated: July 15, 2026

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Unity Communications

4.9 44 reviews
Premier Verified

$1,000+

< $25 / hr

1,000 - 9,999

Serves Ogden, United States

Services provided

25% Back Office Outsourcing

20% Employer of Record (EOR) Services

15% Customer Service Outsourcing +4 services

10% Call Center Services

10% HR Outsourcing

10% Recruitment Process Outsourcing

10% Sales Outsourcing

Unity Communications is a business process outsourcing company specializing in customer service, clerical support, and data management. Across reviews, they are commended for effective project management, timely delivery, and strong communication, with over 80% of clients highlighting their professionalism and cultural alignment. Some areas for improvement include refining candidate searches and improving handoff processes, though overall, client satisfaction remains high.

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Reviews mention Adaptable
Clients have consistently praised Unity Communications for their adaptability in managing project needs. One client highlighted their flexibility in scaling services quickly and effectively, stating that Unity adapted to evolving project requirements, ensuring the right level of support at all times. Their ability to streamline hiring and onboarding processes further exemplifies their commitment to meeting client expectations. Overall, feedback indicates a strong sentiment of satisfaction regarding Unity's responsiveness and capacity to adjust to client demands.

Staff Augmentation for Home Management App Company

5.0 Feb 25, 2025

From the outset, Unity Communications demonstrated an ability to scale services quickly to meet our needs. Hiring and onboarding qualified analysts can be a time-consuming process, but Unity streamlined it effectively. Within a short period, they provided us with a well-trained team that was ready to contribute. One of the standout aspects of working with Unity is their flexibility. As our project needs have evolved, they have adapted, ensuring that we always have the right level of support.
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1 of 1 reviews is 5 stars

Unknown avg. project cost

Reviewed 1 time in the past 6 months
Recent client feedback for Unity Communications highlights their strong organizational skills and commitment to client satisfaction. One client noted their effective handling of clerical tasks, maintaining consistent collections despite staff changes. The team is praised for their respectful communication and engagement, contributing to a positive working relationship. Although initial attendance issues arose, Unity swiftly implemented a successful incentive plan, achieving a remarkable 99.59% attendance rate. Overall, clients express high satisfaction with Unity's performance and support.
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Average Project Cost Breakdown

$10,000 to $49,000 (10) $50,000 to $199,999 (6) Less than $10,000 (5) $200,000 to $999,999 (1)

What Clients Have Said
Unity Communications is frequently praised for providing excellent value for money, with clients noting that their pricing fits within budgets while delivering high-quality services. For instance, one client highlighted that Unity's services were 'better than anything I’ve found in Canada' for a fraction of the cost. Overall sentiment indicates satisfaction with the cost-effectiveness and quality of service, with many clients expressing that they received more than what they paid for, reinforcing the perception of strong value.
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United States (34) Australia (1) Canada (1) Ireland (1)

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Hugo Inc.

5.0 28 reviews
Verified

$1,000+

< $25 / hr

1,000 - 9,999

Serves Ogden, United States

Services provided

25% Customer Service Outsourcing

20% Call Center Services

15% Back Office Outsourcing +4 services

10% Content Moderation Services

10% Data Annotation Services

10% Finance & Accounting Outsourcing (FAO)

10% Sales Outsourcing

Hugo Inc. | Top CX Provider is an outsourcing company specializing in customer experience (CX) and support services. The company consistently receives high praise for its effective project management and adaptability, with 100% of reviewers noting the team's ability to seamlessly integrate into existing operations. Approximately 70% of the feedback highlights the company's impressive cultural fit and commitment to quality, with measurable outcomes like increased efficiency and customer satisfaction.

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Reviews mention Collaborative
Client feedback highlights a strong sentiment of collaboration in their partnership with Hugo Inc. The Head of Growth from a gaming company emphasized the team's approachability and responsiveness, fostering a creative and productive environment. Communication was seamless through various channels, making coordination effortless. The client noted that Hugo's commitment to their project's success created a collaborative atmosphere that significantly contributed to the effectiveness of community moderation and support services.

Call Center Services for Gaming Company

5.0 Aug 17, 2023

The team at Hugo was not only professional but also incredibly easy and fun to work with. Their approachability, responsiveness, enthusiasm, and willingness to adapt to our needs created a collaborative atmosphere that fostered creativity and productivity. It felt like we were working alongside a team that genuinely cared about the success of our project.
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Industry Experience

Hugo Inc. has demonstrated expertise across various industries, including Financial Services, eCommerce, Automotive, Gaming, and Information Technology. Feedback highlights strengths in enhancing customer support, streamlining operations, and driving efficiency. Clients from financial services laud their ability to reduce response times and improve customer satisfaction, while eCommerce partners commend their capacity handling and compliance management. Overall, sentiment across industries is positive, indicating Hugo's adaptability and commitment to delivering impactful solutions tailored to each sector's unique challenges.
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Media Financial services eCommerce Automotive Food & Beverages Software Information technology Environmental Services Advertising & marketing Gaming

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Average Project Cost Breakdown

$50,000 to $199,999 (7) $200,000 to $999,999 (6) $10,000 to $49,000 (2)

What Clients Have Said
Clients consistently highlight Hugo Inc.'s exceptional value for money, noting that their services deliver significant cost savings while enhancing operational efficiency. Feedback indicates that clients appreciate the 'good value for cost' and the ability to 'scale quickly without compromising quality.' One client specifically mentioned an '80% improvement in efficiency compared to in-house hiring.' Overall, the sentiment towards Hugo's pricing structure is overwhelmingly positive, with many clients expressing satisfaction with the results relative to their investment.
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United States (9) Kenya (3) France (1) Netherlands (1) United Arab Emirates (1) England (1)

This provider is fluent in 54 languages:

Mandarin

English

Spanish

Arabic

Bengali

Hindi

Russian

Portuguese

Japanese

German

Javanese

Korean

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This provider is available in 38 time zones:

Colombia Time (COT)

Near East Time (NET)

Middle East Time (MET)

China Taiwan Time (CTT)

Gulf Standard Time (GST)

Brazil Eastern Time (BET)

Greenwich Mean Time (GMT)

India Standard Time (IST)

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TDCX

4.8 12 reviews
Verified

$100,000+

Undisclosed

10,000+

Serves Ogden, United States

Services provided

50% Customer Service Outsourcing

20% Sales Outsourcing

10% Business Consulting +2 services

10% Call Center Services

10% Content Moderation Services

TDCX is a prominent business process outsourcing (BPO) company that specializes in providing global quality evaluations, customer support, and scalable operations solutions across various sectors such as hospitality, social media, fintech, and e-commerce. Clients frequently praise TDCX for their agility, reliability, and exceptional communication skills, with a focus on collaborative and innovative problem-solving approaches. Approximately 95% of feedback highlights their ability to consistently exceed expectations and deliver high-quality service, with numerous clients noting their impressive capacity for scaling operations without compromising quality. Some areas for improvement mentioned include exploring more competitive costing and flexible remote work options. Overall, TDCX maintains a strong reputation as a reliable and effective partner in enhancing customer experience and operational efficiency.

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Reviews mention Creative
Clients have consistently praised TDCX for their creative problem-solving capabilities and innovative approaches. One review highlighted their 'agility, communication style, and creative problem solving' as key deciding factors for selection. Additionally, their ability to deliver above expectations and provide valuable continuous improvement suggestions further emphasizes their creative strengths. Overall, the sentiment regarding TDCX's creativity is highly positive, reflecting their effectiveness in enhancing client projects.

BPO Services for Tech Company

5.0 May 25, 2022

Creative, autonomous, efficient, reliable, excellent communication skills - and most importantly - always go the extra mile for their client. Every time we asked them to deliver on a task, they did that very well and then also went above and beyond.
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Industry Experience

TDCX demonstrates strong capabilities across various industries, including Hospitality & Leisure, Social Networking, Financial Services, Food & Beverages, Software, Consumer Products, Retail, and IT Services. Feedback emphasizes their agility, innovative problem-solving, and exceptional communication. Clients commend their ability to scale operations while maintaining high service quality, particularly in customer support and risk assessment. Overall sentiment is positive, with notable strengths in fostering partnerships, operational excellence, and a dedication to enhancing customer experience.
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Hospitality & leisure Social Networking Financial services Food & Beverages Software Consumer Products Retail IT Services

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Average Project Cost Breakdown

$1,000,000 to $9,999,999 (2) $200,000 to $999,999 (1) $10,000,000 + (1)

What Clients Have Said
Clients have expressed a generally positive sentiment regarding TDCX's cost and value for money. Feedback highlights their ability to deliver high-quality services while maintaining competitive pricing, as noted by a vendor manager who emphasized TDCX's best value in terms of cost and quality. However, some clients suggested that pricing could be more competitive. Overall, TDCX is regarded as a reliable partner that provides significant value, often exceeding expectations in service delivery.
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Singapore (7) Germany (1) Spain (1) United States (1)

This provider is available in 32 time zones:

Near East Time (NET)

Middle East Time (MET)

China Taiwan Time (CTT)

Brazil Eastern Time (BET)

Greenwich Mean Time (GMT)

India Standard Time (IST)

Japan Standard Time (JST)

Midway Islands Time (MIT)

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ROI CX Solutions

4.8 4 reviews

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Premier Verified

$50,000+

Undisclosed

1,000 - 9,999

American Fork, UT

Services provided

20% Back Office Outsourcing

20% Call Center Services

20% Customer Service Outsourcing +4 services

15% Finance & Accounting Outsourcing (FAO)

10% Content Moderation Services

10% Data Annotation Services

5% HR Outsourcing

ROI CX Solutions is a customer support and call center management company known for delivering efficient, flexible, and compassionate services. They have consistently improved operational metrics, such as reducing first response time by 25% and enhancing customer satisfaction scores. Reviews highlight their strong project management and responsiveness, with 100% of feedback emphasizing their adaptability and collaboration with clients.

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2 of 4 reviews are 5 stars

$50,000 – $199,999 avg. project cost

Reviewed 4 times in the past 6 months
In recent reviews, ROI CX Solutions has garnered positive feedback for their effective customer support management, significantly improving response times and customer satisfaction metrics. Clients reported a 25% reduction in first response time and a rise in Trustpilot scores. Noteworthy attributes include their flexibility, responsiveness, and project management capabilities. However, some clients suggested improvements in proactive initiatives and initial training alignment. Overall, the sentiment is strongly favorable, highlighting ROI CX Solutions' value and impact on client operations.
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Industry Experience

ROI CX Solutions has demonstrated expertise across several industries, including retail, medical, hospitality & leisure, and consumer products & services. Clients praised their responsiveness, professionalism, and ability to enhance operational efficiency. In retail, they excelled in issue resolution and communication. In medical, they improved patient experience and call handling metrics. In hospitality, they showcased flexibility and cost management, while in consumer products, they significantly reduced response times and elevated customer satisfaction. Overall, their strengths align well with organizations seeking effective support solutions in these sectors.
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Consumer products & services Medical Hospitality & leisure Retail

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More responsive than most other service providers

ROI CX Solutions is responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.
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Austin, Texas (1) Dallas, Texas (1) Shiner, United States (1)

This provider is fluent in 1 language:

English

This provider is available in 4 time zones:

Central Standard Time (CST)

Eastern Standard Time (EST)

Pacific Standard Time (PST)

Mountain Standard Time (MST)

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CoDev

4.7 16 reviews
Verified

$5,000+

$25 - $49 / hr

250 - 999

Lehi, UT

Services provided

20% Sales Outsourcing

10% BI & Big Data Consulting & SI

10% Custom Software Development +6 services

10% DevOps Managed Services

10% HR Outsourcing

10% IT Staff Augmentation

10% Mobile App Development

10% Recruitment Process Outsourcing

10% Web Development

CoDev is a versatile outsourcing company specializing in software development, graphic design, quality assurance, and lead generation. The company consistently receives high praise for its efficient project management, with 100% of reviewers noting timely delivery and responsiveness. Approximately 70% of clients highlight CoDev's value for cost and strong cultural alignment as key benefits. The team is lauded for its enthusiasm, professionalism, and effective communication.

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Industry Experience

CoDev has demonstrated expertise across various industries, notably in Advertising & Marketing, Information Technology, Software, Gaming, Financial Services, Medical, and Education. Clients commend their strong processes, effectiveness in lead generation, design consistency, and quality assurance. The sentiment is overwhelmingly positive, highlighting their professionalism, communication, and cultural alignment. CoDev's strengths lie in rapid project delivery, talent quality, and impactful support, making them a valuable partner for businesses in these sectors.
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Advertising & marketing Information technology Gaming Software Financial services Business services Medical Education

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Average Project Cost Breakdown

$10,000 to $49,000 (1) $50,000 to $199,999 (1)

What Clients Have Said
Clients consistently commend CoDev for offering excellent value for money, with many noting that their pricing fits within budget constraints while delivering high-quality results. For instance, one client highlighted that CoDev's services significantly improved lead generation, emphasizing the good value for cost. Another client mentioned the affordability of staffing solutions, noting that CoDev provides cost-effective resources without compromising quality. Overall, the sentiment reflects satisfaction with both cost and the overall value received.
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United States (13) Canada (1) England (1)

This provider is fluent in 1 language:

English

This provider is available in 1 time zone:

Mountain Standard Time (MST)

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MarketStar Bulgaria

5.0 28 reviews

$25,000+

Undisclosed

1,000 - 9,999

Ogden, UT

Services provided

75% Sales Outsourcing

20% Product Marketing

5% Direct Marketing

MarketStar Bulgaria, formerly Out2Bound, is a sales development agency specializing in sales strategy development, sales team training, and lead generation. Across numerous reviews, 100% of clients highlight the company's expertise, adaptability, and impressive project management skills. Clients consistently praise MarketStar Bulgaria for delivering tailored solutions and achieving measurable outcomes, such as increased leads and improved sales processes. The company is recognized for its proactive approach and commitment to client success.

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Reviews mention Passionate about their work
Clients consistently highlight MarketStar Bulgaria's passion for their work, noting their friendly and result-oriented approach. One client specifically praised the team for being "passionate" and effective in enriching sales pipelines for technology companies. This enthusiastic engagement is reflected in their efficient workflow and tailored strategies, suggesting a strong commitment to client success.

Business Development Services for Software Company

5.0 Jul 10, 2018

Out2Bound’s team was friendly, passionate, and result-oriented.
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Industry Experience

MarketStar Bulgaria has demonstrated significant expertise across various industries, including Financial Services, IT, and Other sectors. Clients have praised their strong sales strategy development, lead generation, and customized training programs. Feedback indicates a positive impact on sales processes, enhanced team skills, and overall revenue growth. Their adaptive approach and deep understanding of client needs contribute to high satisfaction levels, making them a suitable partner for organizations seeking to improve their sales effectiveness in technology and financial domains.
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Design Healthcare Advertising & marketing Business services Financial services IT Services Information technology Software

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Average Project Cost Breakdown

Less than $10,000 (15) $10,000 to $49,000 (9) $200,000 to $999,999 (2)

What Clients Have Said
MarketStar Bulgaria has received positive feedback regarding their overall cost and value for money. Clients frequently highlight the 'good value for cost' as a key reason for selecting them over competitors. For example, one client noted their 'great culture fit' and 'high ratings' contributed to their decision. Overall, the sentiment reflects satisfaction with the pricing relative to the quality of services provided, emphasizing their effectiveness in delivering results while maintaining affordability.
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Ogden, UT

2475 Washington Boulevard
Ogden, UT 84401
1001 - 2000

+1 800-877-8259

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MarketStar

Not yet reviewed

Undisclosed

Undisclosed

1,000 - 9,999

Ogden, UT

Services provided

65% Sales Outsourcing

15% Customer Service Outsourcing

10% Digital Strategy +1 service

10% Marketing Strategy

MarketStar is a Sales Outsourcing company. Established in 1988, the firm is in Ogden, Utah and Dublin, Ireland. Their services include Sales Outsourcing and Customer Service Outsourcing.
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Focus Services, LLC.

Not yet reviewed

$1,000+

< $25 / hr

1,000 - 9,999

Roy, UT

Services provided

70% Call Center Services

5% AI Consulting

5% Back Office Outsourcing +4 services

5% Customer Service Outsourcing

5% IT Strategy Consulting

5% Sales Outsourcing

5% Web Design

Focus Services, LLC. Is a Roy, Utah-based call center company. They offer Call Center Services and Web Design and were founded in 1994.
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AvantGuard Monitoring Centers

Not yet reviewed

Undisclosed

Undisclosed

250 - 999

Ogden, UT

Services provided

100% Call Center Services

In Ogden, Utah, AvantGuard Monitoring Centers is a midsize phone answering service. The team focuses on Call Center Services.
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Fenix Venture

Not yet reviewed

$1,000+

< $25 / hr

50 - 249

Layton, UT

Services provided

35% Business Consulting

35% Sales Outsourcing

30% Funding & Investment

In and Layton, Utah, Fenix Venture is a midsize Business Consulting company. Their services include Business Consulting and Sales Outsourcing.
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More responsive than most other service providers

Fenix Venture is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.
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Launch Leads

4.9 4 reviews

$5,000+

Undisclosed

50 - 249

Salt Lake City, UT

Services provided

100% Sales Outsourcing

Launch Leads is a company specializing in appointment-setting and lead generation services. Across their reviews, 100% of clients highlight their professional and adaptive approach, with significant outcomes like a $1 million pipeline and an 18-20% lead-to-demo conversion rate. The use of both technology and personal outreach is frequently praised, contributing to their successful integration into clients' workflows.

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Industry Experience

Launch Leads has demonstrated proficiency in the IT Services, Advertising & Marketing, and Residential Solar industries. Clients praise their effective appointment-setting strategies, resulting in significant lead generation and conversion rates, particularly in IT and solar sales. Their adaptability to various client workflows and commitment to establishing personal connections are frequently highlighted strengths. Overall sentiment reflects high satisfaction, positioning Launch Leads as a valuable partner for businesses seeking growth in these sectors.
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IT Services Advertising & marketing

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Average Project Cost Breakdown

Less than $10,000 (1) $10,000 to $49,000 (1) $50,000 to $199,999 (1)

What Clients Have Said
Clients consistently highlight Launch Leads' competitive pricing and the strong value for money they provide. One client noted their selection was influenced by 'competitive pricing and management support,' while another emphasized the significant return on investment, achieving over $1 million in pipeline within four months. Overall, feedback is positive regarding cost-effectiveness, with clients appreciating the balance of technology and personal interaction that enhances lead generation.
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Rancho Santa Margarita, California (1) Salt Lake City, Utah (1) Burlington, New Jersey (1)

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Review Rating from Clients

5.0/5.0

Quality

5.0

Schedule

5.0

Cost

4.0

Willing to Refer

5.0

Local clients describe Launch Leads as highly capable, adaptable, and tech-savvy, with a strong focus on understanding industry needs and delivering measurable improvements in lead quality and volume through tailored strategies.
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Ryan Spelts Marketing

Not yet reviewed

$1,000+

$200 - $300 / hr

2 - 9

North Ogden, UT

Services provided

20% Pay Per Click

20% Sales Outsourcing

20% Search Engine Optimization +2 services

20% Web Design

20% Web Development

Ryan Spelts Marketing is a small SEO company founded in 2023. Their team offers Search Engine Optimization and Pay Per Click.
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Davinci Virtual Office Solutions

4.5 20 reviews

Undisclosed

< $25 / hr

50 - 249

Salt Lake City, UT

Services provided

100% Call Center Services

Davinci Virtual Office Solutions is a provider of virtual office and receptionist services, offering solutions such as phone answering, mail forwarding, and business address services. Based on their reviews, approximately 88% of the feedback is positive, highlighting their excellent customer service, impressive responsiveness, and the value of their services. However, about 12% of reviews report dissatisfaction, particularly related to communication and mail forwarding issues. Most clients appreciate their ability to efficiently support diverse business needs without requiring physical office space.

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Industry Experience

Davinci Virtual Office Solutions demonstrates expertise across various industries, including healthcare, real estate, advertising, and technology. Feedback indicates strengths in call handling and customer service, leading to improved client communication and satisfaction. Notably, clients in healthcare and real estate report significant reductions in missed calls and enhanced operational efficiency. While some reviews in advertising reflected service inconsistencies, overall sentiment remains positive, highlighting their flexibility and responsiveness as key attributes for potential clients in diverse sectors.
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Advertising & marketing Nonprofit Healthcare IT Services Media Real estate Energy & natural resources Business services Information technology Manufacturing Financial services Other Industry Government

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Average Project Cost Breakdown

Less than $10,000 (12) $10,000 to $49,000 (3) $200,000 to $999,999 (2) $50,000 to $199,999 (1) $10,000,000 + (1)

What Clients Have Said
Davinci Virtual Office Solutions is perceived as offering competitive pricing and good value for money. Clients have expressed satisfaction with affordability, noting services like live answering and call management that save significant amounts monthly. For instance, one client mentioned spending around $100 per month for services that saved them approximately $5,000. However, there are mixed reviews, with one client criticizing their pricing as uncompetitive due to poor service. Overall, sentiment leans positive, highlighting value and cost-effectiveness.
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Miami, Florida (3) New York City, New York (2) East Lansing, Michigan (1) Saginaw, Michigan (1) Kansas City, Missouri (1) Austin, Texas (1) Ames, Iowa (1) Chicago, Illinois (1) Fort Lauderdale, Florida (1) Decatur, Georgia (1) Albany, New York (1) Panama City, Florida (1) Santa Monica, California (1) Provo, Utah (1) Scottsdale, Arizona (1) Brazil, Indiana (1) Lindon, Utah (1)

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Review Rating from Clients

5.0/5.0

Quality

4.0

Schedule

5.0

Cost

5.0

Willing to Refer

5.0

Local clients highlight Davinci's live voice answering services, emphasizing accurate message passing, professional handling, and seamless workflow integration, which enhances their communication efficiency and customer engagement.
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myworkers

5.0 2 reviews

$1,000+

< $25 / hr

50 - 249

Salt Lake City, UT

Services provided

100% Back Office Outsourcing

myworkers is a virtual assistant company specializing in social media management and engagement services. The feedback from Hopkins Dentistry highlights a satisfaction rate of 100%, with particular praise for the ease of hiring and efficient workflow. Notably, 100% of reviewers mention an improvement in brand image and social media following as a result of their collaboration.

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Industry Experience

Myworkers has demonstrated expertise in the healthcare industry, specifically in enhancing social media presence for dental practices. Clients report improved brand image and client acquisition through effective management of social media platforms like Facebook and Reddit. The overall sentiment is positive, highlighting strengths in ease of hiring and workflow management. Potential clients in healthcare seeking marketing support may find Myworkers a suitable partner.
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Healthcare

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Average Project Cost Breakdown

$10,000 to $49,000 (1)

What Clients Have Said
Clients express satisfaction with Myworkers' pricing and value for money, highlighting the ease of hiring and straightforward billing processes. One client noted the positive impact on their brand image and social media growth, indicating a good return on investment. However, a suggestion for improvement was made regarding the introduction of bulk discounts for hiring multiple virtual assistants, reflecting a desire for enhanced value options.
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AdvancedMD

5.0 1 review

$1,000+

< $25 / hr

250 - 999

South Jordan, UT

Services provided

75% Back Office Outsourcing

15% Call Center Services

10% Customer Service Outsourcing

AdvancedMD is a back-office service provider that offers organized and state-of-the-art solutions for medical offices. The reviews highlight their strengths in creating a simpler, more efficient work environment with a friendly atmosphere, saving clients $450-$500 monthly. Approximately 85% of feedback is positive, emphasizing their ability to consistently deliver quality work and enhance brand reputation.

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Industry Experience

AdvancedMD has demonstrated expertise primarily in the Hospitality & Leisure sector, receiving positive feedback for their organized and friendly service, which enhances operational efficiency and client satisfaction. Their ability to streamline back office operations has been noted to save clients significant time and costs, with an emphasis on creating a stress-free work environment. Overall sentiment in this industry is favorable, highlighting their strengths in client service and effective communication.
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Hospitality & leisure

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Average Project Cost Breakdown

$1,000,000 to $9,999,999 (1)

What Clients Have Said
Clients generally express satisfaction with AdvancedMD's pricing structure, noting its flexibility in creating bundles tailored to specific needs. One client highlighted savings of $450-$500 monthly, which underscores the perceived value for money. While the overall sentiment is positive, some feedback suggests the company should continue to enhance its offerings to attract more clients, indicating a need for ongoing value improvement in their services.
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NICE inContact

3.8 4 reviews

$1,000+

< $25 / hr

1,000 - 9,999

Sandy, UT

Services provided

50% Call Center Services

40% Customer Service Outsourcing

10% Business Consulting

NICE inContact is a business process outsourcing company specializing in customer service solutions, including inbound call handling and interactive voice response services. The reviews generally highlight positive aspects, with approximately 75% mentioning strengths such as updated tools, effective communication, and cost savings. However, some feedback suggests room for improvement in employee engagement to reduce turnover.

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Reviews mention Reasonable pricing
Clients express positive sentiments regarding NICE inContact's reasonable pricing, highlighting it as a competitive advantage. One review specifically notes that the service provider offers 'good support and competitive prices,' indicating satisfaction with the value received. Additionally, the client estimates savings of 5 to 10% on average monthly spending, further reinforcing the perception of affordability and cost-effectiveness in their services.

IVR Services

4.5 Dec 21, 2017

They offer updated tools, good support, and competitive prices.
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Industry Experience

NICE inContact has garnered positive feedback across various industries, including Information Technology, Media, Business Services, and Other Industries. Clients praise their updated tools, competitive pricing, and effective communication. The company is particularly noted for enhancing customer support efficiency and productivity. Overall, they are recommended for businesses seeking reliable inbound services, especially in sectors where customer interaction is crucial.
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Other industries Information technology Media Business services

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Average Project Cost Breakdown

Less than $10,000 (2) $50,000 to $199,999 (1)

What Clients Have Said
Clients generally perceive NICE inContact as providing good value for money, with competitive pricing structures that often save them significant costs. One client reported saving between 5% and 10% of their average spending monthly, while another noted savings of approximately $10,000 per month. Despite some clients indicating higher costs, they expressed satisfaction with the quality and convenience of the services provided, suggesting that the investment was justified by the benefits received.
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Cedar Hill, Texas (1) New York City, New York (1) San Jose, California (1) Ashburn, Virginia (1)

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Fiture Marketing

Not yet reviewed

Undisclosed

Undisclosed

2 - 9

Ogden, UT

Services provided

20% E-Commerce Development

20% SMS Marketing

20% Sales Outsourcing +3 services

20% Social Media Marketing

10% Content Marketing

10% Market Research

Fiture Marketing is a social media marketing firm located in Ogden, Utah. The team offers Social Media Marketing and E-Commerce Development.
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Apello

Not yet reviewed

$1,000+

< $25 / hr

10 - 49

West Valley City, UT

Services provided

50% Call Center Services

50% Customer Service Outsourcing

Established in 1934, Apello is an answering service and Customer Service Outsourcing company. The team provides Call Center Services and Customer Service Outsourcing and is in West Valley City,
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Amalga Group

Not yet reviewed

$1,000+

$25 - $49 / hr

50 - 249

Salt Lake City, UT

Services provided

25% Back Office Outsourcing

25% Customer Service Outsourcing

20% Call Center Services +2 services

15% Finance & Accounting Outsourcing (FAO)

15% IT Staff Augmentation

Amalga Group is a midsize Customer Service Outsourcing company founded in 2021. Their services include Customer Service Outsourcing and Back Office Outsourcing.
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Salt Lake City, UT

56 East Broadway, Salt Lake City, UT 84111, USA
Salt Lake City, UT 84111
2 - 5

+1 801-449-1725

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Target River

Not yet reviewed

Undisclosed

Undisclosed

50 - 249

Salt Lake City, UT

Services provided

20% Advertising

20% Sales Outsourcing

15% Branding +3 services

15% Pay Per Click

15% Public Relations

15% Search Engine Optimization

Target River, an Advertising company, offers Advertising and Sales Outsourcing. The company is in Salt Lake City, Utah and Encinitas, California.
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Teem

Not yet reviewed

Undisclosed

Undisclosed

Freelancer

Salt Lake City, UT

Services provided

50% Business Consulting

50% Customer Service Outsourcing

Founded in 2020, Teem is a Business Consulting and Customer Service Outsourcing company. The team specializes in Business Consulting and Customer Service Outsourcing.
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Boomsourcing

5.0 1 review

$25,000+

< $25 / hr

50 - 249

Lehi, UT

Services provided

25% Call Center Services

25% Customer Service Outsourcing

20% Demand Generation Marketing +2 services

20% Sales Outsourcing

10% Back Office Outsourcing

Boomsourcing is a lead generation company that excels in improving client leads and sales. Reviews highlight a 120% improvement in lead generation and an 85% increase in sales, with 100% of reviewers noting effective communication and engagement. Positive feedback underscores their strong alignment with client values and goals.

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Industry Experience

Boomsourcing has demonstrated significant expertise in the Advertising & Marketing industry, specifically in PR and brand building. Clients have reported a remarkable 120% improvement in lead generation and an 85% increase in sales, highlighting their strengths in effective lead qualification and robust project management. The overall sentiment is highly positive, indicating that Boomsourcing is a strong fit for companies seeking to enhance their marketing efforts and achieve substantial growth.
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Average Project Cost Breakdown

$50,000 to $199,999 (1)

What Clients Have Said
Clients have praised Boomsourcing for its competitive pricing and overall value, noting that the company's costs fit their budgets well. One CEO highlighted the 'good value for cost' and emphasized the impressive results achieved, including an 85% business growth and a 120% improvement in lead generation. The positive sentiment reflects a strong alignment between the company's pricing and the quality of service provided.
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inlingua Utah

Not yet reviewed

Undisclosed

Undisclosed

10 - 49

Salt Lake City, UT

Services provided

80% Translation

10% Call Center Services

10% Video Production

Inlingua Utah is a Translation company established in 1996. The team focuses on Translation and Call Center Services and is based in Salt Lake City, Utah.
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ClearSource BPO

Not yet reviewed

Undisclosed

Undisclosed

50 - 249

Sandy, UT

Services provided

100% Back Office Outsourcing

ClearSource BPO is a midsize Back Office Outsourcing company. Established in 2008, the team provides Back Office Outsourcing.
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hyperspace

Not yet reviewed

$5,000+

$150 - $199 / hr

2 - 9

Salt Lake City, UT

Services provided

20% BI & Big Data Consulting & SI

20% Blockchain

20% Branding +2 services

20% Product Design

20% Sales Outsourcing

Hyperspace is a branding firm. The Salt Lake City, Utah-based company was launched in 2016. Their team provides Branding and Product Design.
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Squeeze

5.0 1 review

$25,000+

Undisclosed

250 - 999

Orem, UT

Services provided

45% Call Center Services

36% Sales Outsourcing

19% Customer Service Outsourcing

Squeeze is a content and lead management company specializing in creating and remarketing valuable content for the home inspection and real estate service industries. The feedback is overwhelmingly positive, with long-term client satisfaction and an expected three-to-four-fold return on investment. Clients appreciate their consultative approach and effective project management.

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Industry Experience

Squeeze Media has demonstrated expertise primarily within the financial services industry, specifically in commercial insurance. Their strengths lie in content creation and remarketing strategies, successfully revitalizing inactive leads through consultative engagement. The overall sentiment from clients highlights satisfaction with project management, communication, and return on investment. Squeeze Media's collaborative approach is particularly praised, making them a suitable partner for organizations seeking tailored marketing solutions in the financial services sector and possibly adjacent industries.
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Financial services

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Average Project Cost Breakdown

$50,000 to $199,999 (1)

What Clients Have Said
Clients generally perceive Squeeze Media's services as a good value for money, with one client noting a three- to four-to-one return on their $200,000 investment over eight years. They appreciate the consultative approach and effective project management, which fosters collaboration and minimizes complaints. Overall, the sentiment is positive, highlighting long-term partnerships and satisfaction with the outcomes achieved through their services.
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Review Rating from Clients

5.0/5.0

Quality

4.5

Schedule

5.0

Cost

4.0

Willing to Refer

5.0

Utah-based clients praise Squeeze for their consultative approach, content creation, and effective remarketing strategies in the insurance and real estate sectors. They highlight long-term collaboration, strong project management, and impressive ROI, emphasizing the agency's ability to tailor solutions and build valuable industry relationships.
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Solidify Marketing

Not yet reviewed

$1,000+

$25 - $49 / hr

2 - 9

West Jordan, UT

Services provided

20% Pay Per Click

20% Sales Outsourcing

20% Search Engine Optimization +2 services

20% Web Design

20% Web Development

SEO agency Solidify Marketing was established in 2012. The company specializes in Search Engine Optimization and Pay Per Click.
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Convirza

Not yet reviewed

Undisclosed

Undisclosed

10 - 49

Draper, UT

Services provided

100% Sales Outsourcing

In Draper, Utah, Convirza is a small Sales Outsourcing company. Their services include Sales Outsourcing.
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Wells Digital Media

Not yet reviewed

Undisclosed

Undisclosed

10 - 49

South Jordan, UT

Services provided

25% Sales Outsourcing

25% Search Engine Optimization

25% Web Design +1 service

25% Web Development

Wells Digital Media is a SEO agency. Their team is headquartered in South Jordan, Utah. The agency offers Search Engine Optimization and Web Design.
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Agency VA

Not yet reviewed

Undisclosed

Undisclosed

2 - 9

Pleasant Grove, UT

Services provided

25% Back Office Outsourcing

25% Customer Service Outsourcing

25% Recruitment Process Outsourcing +1 service

25% Sales Outsourcing

Agency VA is a Back Office Outsourcing company. In Pleasant Grove, Utah, the team provides Back Office Outsourcing and Sales Outsourcing.
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East Two West

Not yet reviewed

$1,000+

$150 - $199 / hr

2 - 9

Midway, UT

Services provided

35% Print Design

35% Sales Outsourcing

30% Branding

East Two West is a print design agency. The firm is based in Midway, Utah. Their services include Print Design and Sales Outsourcing.
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Gradari

5.0 3 reviews

$1,000+

$100 - $149 / hr

2 - 9

Vineyard, UT

Services provided

35% Pay Per Click

35% Social Media Marketing

30% Sales Outsourcing

Gradari is a digital marketing consultancy specializing in strategy, ad management, and lead generation. Across their reviews, they are consistently praised for their strategic expertise, responsiveness, and professionalism, with 100% positive feedback. Clients highly value their personalized approach and effective communication, frequently highlighting the significant impact on engagement rates and lead quality.

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1 of 1 reviews is 5 stars

Unknown avg. project cost

Reviewed 1 time in the past 6 months
In recent reviews, clients have highlighted Gradari's effective ad strategy and coaching, resulting in a notable 5% increase in engagement rates. The professionalism and punctuality in project management were praised, with one client noting the company's strong cultural fit and expertise as deciding factors for their partnership. While the templates provided were highly valued, there were requests for a broader library of resources. Overall, sentiment towards Gradari is positive, reflecting satisfaction with their strategic contributions.
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Industry Experience

Gradari has demonstrated expertise in diverse industries, notably dental, financial services, and software. In the dental sector, they excelled in optimizing Google Paid Ads, yielding significant ROI. Their work in financial services focused on digital marketing, enhancing lead generation and website traffic. Additionally, they assisted a software company in improving ad engagement rates through strategic guidance. Overall, feedback reflects a strong sentiment of responsiveness and strategic insight across all sectors, making Gradari a suitable partner for companies seeking digital marketing expertise.
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Other industries Dental

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Austin, Texas (1) Louisville, Kentucky (1) Kresgeville, Pennsylvania (1)

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LT3 Strategy

Not yet reviewed

Undisclosed

Undisclosed

2 - 9

Cottonwood Heights, UT

Services provided

30% Business Consulting

30% Corporate Training & Coaching

20% Sales Outsourcing +2 services

10% Advertising

10% Market Research

LT3 Strategy, a Business Consulting company, is headquartered in Cottonwood Heights, Utah. They specialize in Business Consulting and Corporate Training & Coaching.
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Focused Engagement

Not yet reviewed

Undisclosed

Undisclosed

2 - 9

Salt Lake City, UT

Services provided

20% Search Engine Optimization

20% Video Marketing

20% Web Design +4 services

10% Branding

10% Corporate Training & Coaching

10% SMS Marketing

10% Sales Outsourcing

Focused Engagement is a small Salt Lake City, Utah-based SEO agency. The team offers Search Engine Optimization and Web Design.
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CallForce

Not yet reviewed

$1,000+

$150 - $199 / hr

50 - 249

Provo, UT

Services provided

100% Call Center Services

Located in Provo, Utah, CallForce is a phone answering service. Launched in 2016, the team focuses on Call Center Services.
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ServerPlus

Not yet reviewed

Undisclosed

Undisclosed

50 - 249

Orem, UT

Services provided

100% Back Office Outsourcing

ServerPlus is a Back Office Outsourcing company. Launched in 2000, the agency is located in Orem, Utah. Their team specializes in Back Office Outsourcing.
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Rain Global

Not yet reviewed

Undisclosed

Undisclosed

50 - 249

Orem, UT

Services provided

20% Back Office Outsourcing

20% Business Consulting

20% Call Center Services +2 services

20% Executive Search

20% Staffing

Rain Global is a Business Consulting company located in Orem, Utah. They focus on Business Consulting and Call Center Services and were established in 2023.
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Tuple

Not yet reviewed

Undisclosed

Undisclosed

2 - 9

Lehi, UT

Services provided

20% SMS Marketing

20% Search Engine Optimization

20% Web Design +4 services

10% Branding

10% Market Research

10% Marketing Strategy

10% Sales Outsourcing

Tuple is a SEO company. Established in 2017, the firm is located in Lehi, Utah. Their services include Search Engine Optimization and Web Design.
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Hook'd IT Up

Not yet reviewed

Undisclosed

Undisclosed

2 - 9

Heber City, UT

Services provided

15% Pay Per Click

15% Search Engine Optimization

15% Social Media Marketing +5 services

15% Web Design

10% Branding

10% Email Marketing

10% Logo

10% Sales Outsourcing

Hook'd IT Up is a social media marketing agency. Based in Heber City, Utah, the firm was established in 2015. Their services include Social Media Marketing and Search Engine Optimization.
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mjmDigital

Not yet reviewed

Undisclosed

Undisclosed

2 - 9

Orem, UT

Services provided

80% IT Managed Services

20% Back Office Outsourcing

MjmDigital is an IT managed services company. The Orem, Utah-based firm specializes in IT managed services and Back Office Outsourcing.
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xClosure

Not yet reviewed

Undisclosed

Undisclosed

10 - 49

South Jordan, UT

Services provided

30% Direct Marketing

20% Call Center Services

20% Social Media Marketing +3 services

10% Search Engine Optimization

10% Web Design

10% Web Development

Launched in 2007, xClosure is a Direct Marketing company. Their team provides Direct Marketing and Call Center Services.
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DigiBiz Inc

Not yet reviewed

Undisclosed

Undisclosed

2 - 9

Orem, UT

Services provided

20% Search Engine Optimization

20% Web Development

15% Content Marketing +4 services

15% Sales Outsourcing

10% Marketing Strategy

10% Pay Per Click

10% Social Media Marketing

DigiBiz Inc is a small Orem, Utah-based SEO company. Their services include Search Engine Optimization and Web Development.
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