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Top Call Center Services & Voice Services for Hospitality & Leisure Industries in Canada

Ratings Updated: December 8, 2025

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Featured

What are Featured Providers?

Hugo Inc.

5.0 28 reviews
Premier Verified

$1,000+

< $25 / hr

1,000 - 9,999

Serves Canada

Services provided

20% Call Center Services

25% Customer Service Outsourcing

15% Back Office Outsourcing +4 services

10% Content Moderation Services

10% Data Annotation Services

10% Finance & Accounting Outsourcing (FAO)

10% Sales Outsourcing

Hugo Inc. | Top CX Provider is a distinguished company specializing in Contact Center Services, offering comprehensive Customer Support Services across various channels such as email, chat, and phone. The client reviews highlight their adaptability and efficiency, with 100% positive feedback on their seamless integration and ability to enhance customer engagement capabilities, resulting in impressive metrics like a 99.8% accuracy in order processing and fulfillment.

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3 of 3 Call Center Services reviews are 5 stars

$50,000 – $199,999 avg. project cost

Call Center Services PROJECT HIGHLIGHT

Back Office Outsourcing for E-Commerce Co
5.0 — Hugo provides back-office outsourcing for an e-commerce company. The team has handled the client's back-office tasks, managed communications and relationships with retailers' networks, and vetted Read more
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Industry Experience

Hugo Inc. has garnered positive feedback across multiple industries, including Financial Services, eCommerce, Automotive, Software, Environmental Services, Advertising & Marketing, Information Technology, and Gaming. Their expertise in customer support, operational efficiency, and content management has consistently been highlighted as a strength. Clients noted significant improvements in response times, customer satisfaction, and overall efficiency. Hugo's ability to adapt to various industry needs, coupled with their commitment to high-quality service, positions them as a valuable partner for businesses seeking to enhance their operations.
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Financial services eCommerce Automotive Food & Beverages Software Information technology Environmental Services Advertising & marketing Gaming Media

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Average Project Cost Breakdown

$50,000 to $199,999 (7) $200,000 to $999,999 (6) $10,000 to $49,000 (2)

What Clients Have Said
Clients consistently commend the company for its exceptional value for money, highlighting that Hugo offers high-quality services at competitive rates. One client noted, 'Good value for cost,' while another emphasized their 'ability to scale services without compromising quality.' Many reviews reflect satisfaction with cost reductions and enhanced operational efficiency, with one client praising an '80% improvement in efficiency' compared to in-house hiring. Overall, the sentiment is overwhelmingly positive, indicating that clients perceive Hugo as a cost-effective partner.
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Lagos, Nigeria

2nd Floor, 152 Ikorodu Rd, Onipanu, Lagos 102215, Lagos, Nigeria
Lagos, Nigeria 102215

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Helpware CX

4.8 46 reviews
Premier Verified

$5,000+

< $25 / hr

1,000 - 9,999

Serves Canada

Services provided

20% Call Center Services

60% Customer Service Outsourcing

20% Back Office Outsourcing

Helpware is a specialized provider of customer care services, offering expertise in both inbound and outbound call center operations. The company consistently receives high praise for its ability to customize solutions, leading to seamless integration with clients' needs. Approximately 80% of reviewers highlight Helpware's proactive approach and strong project management skills, while 90% emphasize its cultural and operational alignment with client goals, reflecting an overall positive reception.

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Industry Experience

Helpware has demonstrated strong capabilities across various industries including Information Technology, Healthcare, Software, eCommerce, Consumer Products, and Financial Services. Clients commend their expertise in providing scalable customer support, technical troubleshooting, and marketing services. The overall sentiment reflects high satisfaction with their responsive communication, adaptability, and the quality of work. Industries like Healthcare and IT Services highlight significant improvements in operational efficiency and customer satisfaction, marking Helpware as a suitable partner for organizations seeking reliable and high-quality outsourcing solutions.
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Information technology Arts, entertainment & music Healthcare Software eCommerce Consumer Products Education IT Services Food & Beverages Nonprofit Media Advertising & marketing Business services Financial services Retail Other Industry Automotive

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Average Project Cost Breakdown

$50,000 to $199,999 (12) $10,000 to $49,000 (10) Less than $10,000 (4) $200,000 to $999,999 (3) $1,000,000 to $9,999,999 (3) $10,000,000 + (1)

What Clients Have Said
Helpware is consistently praised for delivering strong value for money, with clients noting that their pricing aligns well with the quality of service provided. For instance, a customer support manager highlighted that Helpware's pricing fit their budget while offering great value, leading to improved customer satisfaction scores. Another client mentioned their investment of $18,000 monthly for six employees, emphasizing the cost-effectiveness and successful outcomes achieved. Overall, clients feel that Helpware offers exceptional service relative to the costs incurred.
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More responsive than most other service providers

Helpware CX is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.
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United States (40) Canada (1) Georgia (1) New Zealand (1)

This provider is fluent in 16 languages:

Mandarin

English

Spanish

Arabic

Russian

Portuguese

Japanese

German

Korean

French

Vietnamese

Italian

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This provider is available in 32 time zones:

Near East Time (NET)

Middle East Time (MET)

China Taiwan Time (CTT)

Brazil Eastern Time (BET)

Greenwich Mean Time (GMT)

India Standard Time (IST)

Japan Standard Time (JST)

Midway Islands Time (MIT)

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Select VoiceCom

4.8 9 reviews
Premier Verified

$5,000+

< $25 / hr

1,000 - 9,999

Serves Canada

Services provided

30% Call Center Services

30% Customer Service Outsourcing

10% Back Office Outsourcing +3 services

10% Finance & Accounting Outsourcing (FAO)

10% IT Staff Augmentation

10% Sales Outsourcing

Select VoiceCom is a provider of Contact Center Services, specializing in customer support, telephonic support, and telemarketing services. Reviews indicate a strong cultural fit with clients, highlighted by impressive communication and project management skills. Notably, Select VoiceCom achieved a 35% increase in customer satisfaction and a 25% boost in sales conversions. Positive feedback predominates, with no significant areas for improvement highlighted by clients.

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Reviews mention Exceeds expectations
Select VoiceCom has consistently exceeded client expectations, evidenced by their ability to double annual sales from $4M to $8M. Clients commend their reliability in project management, noting they deliver on time and go above and beyond in recruitment, campaign management, and training. One client highlighted the exceptional quality of service and commitment to team culture, stating, 'They always bend over backwards for us even in the most difficult times like COVID lockdowns.' Overall, sentiment reflects high satisfaction and trust.

Back Office & Sales Outsourcing for Photography Studio

5.0 Feb 7, 2025

SVC are extremely reliable when it comes to project management. They always go above and beyond for us, whether it's recruitment, campaign management, HR or training. They always deliver on time and exceed our expectations.
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Average Project Cost Breakdown

$10,000 to $49,000 (2) $50,000 to $199,999 (2) $1,000,000 to $9,999,999 (2) $200,000 to $999,999 (1)

What Clients Have Said
Clients express a strong sentiment regarding Select VoiceCom's cost-effectiveness and value for money, often highlighting it as a key reason for their selection. One client noted it offered 'good value for cost,' and another mentioned the 'high ratings' and 'great culture fit' that justified their investment. Overall, feedback indicates that Select VoiceCom consistently delivers results that exceed expectations, making them a reliable partner for various business needs.
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More responsive than most other service providers

Select VoiceCom is responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.
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Cebu City, Philippines

Ceby IT Park, i1 Building, 10th Floor, Cebu City, Philippines 6000
Cebu City, Philippines 6000
1001 - 2000

855-777-4349

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Task Virtual

4.9 53 reviews

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Verified

$1,000+

< $25 / hr

50 - 249

Toronto, Canada

Services provided

10% Call Center Services

20% Back Office Outsourcing

20% Search Engine Optimization +5 services

10% Content Marketing

10% Graphic Design

10% Social Media Marketing

10% Web Design

10% Web Development

Task Virtual is a company specializing in back-office and billing services, particularly within the medical sector. Reviews highlight their efficiency, with clients saving approximately 20 hours weekly and an average of $200 monthly. Around 80% of feedback praises their quality and speed, though 20% suggest improvement in providing updates.

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Reviews mention Team players
Clients consistently commend Task Virtual for their team-oriented approach, highlighting their eagerness to learn and contribute. Notably, one client expressed appreciation for the team's readiness to assist with any issue, emphasizing their effective communication and adaptability to workflows. This collaborative spirit fosters a sense of partnership, with clients feeling as though they are working together as a team. Overall, the sentiment reflects a strong positive perception of Task Virtual as dedicated team players.

Web Dev, Market Research & Graphic Design for Cosmetics Company

5.0 Feb 19, 2025

I am most impressed with TaskVirtual's readiness. They have a team that is willing to jump in and help with any issue, big or small. Their communication is great, and they respond very quickly. I Greatly appreciate this! They reply to my emails day in and day out, which is essential as I'm building my online business. This consistent communication makes a huge difference. I appreciate their willingness to adapt to my workflow. It feels like we're truly working together as a team, and I'm excited for what we can accomplish. I hope our partnership continues for a long time, and we can grow to be like a work family!
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1 of 1 reviews is 5 stars

Less than $10,000 avg. project cost

Reviewed 1 time in the past 6 months
In the past six months, Task Virtual has received positive feedback for their effective SEO strategies tailored to the financial services sector. Clients noted significant improvements in website visibility and organic leads, attributing these successes to Task Virtual's thorough project management and timely communication. One client specifically highlighted their expertise in the industry and the seamless collaboration that exceeded expectations, indicating overall satisfaction with the services provided.
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Average Project Cost Breakdown

Less than $10,000 (8) $10,000 to $49,000 (3) $50,000 to $199,999 (1)

What Clients Have Said
Clients consistently praised Task Virtual for their exceptional value for money and competitive pricing. For instance, one CEO noted they chose Task Virtual due to their 'good value for cost,' while another highlighted that their pricing fit their budget. Overall, feedback indicates a strong sentiment of satisfaction regarding cost-effectiveness, with many clients reporting significant savings and improved operational efficiency, making them a recommended partner for various business needs.
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London, England

Brixton Hill
London, England SW2
2 - 5

3472846666

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FlairsTech

4.6 8 reviews
Verified

$50,000+

< $25 / hr

1,000 - 9,999

Montréal, Canada

Services provided

15% Call Center Services

20% IT Managed Services

15% Application Management & Support +4 services

15% Custom Software Development

15% Customer Service Outsourcing

10% Enterprise App Modernization

10% Finance & Accounting Outsourcing (FAO)

FlairsTech is a Call Center Services provider specializing in inbound and outbound call handling, customer support, and technical services. The company consistently receives positive feedback, with a 97% customer satisfaction rate mentioned by one reviewer. Clients commend their professionalism, adaptability, and alignment with company values, emphasizing their ability to integrate seamlessly with client teams and processes.

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Reviews mention Transparent
Clients have expressed a positive sentiment regarding FlairsTech's transparency, particularly in project management. One client highlighted Ezz's exceptional ability to manage customer expectations and maintain clear communication among all stakeholders, ensuring that details remained transparent. This level of openness has fostered trust and facilitated effective collaboration. Overall, clients appreciate FlairsTech's commitment to transparency in their processes, although some concerns were raised about the quality and retention of development resources.

Staff Augmentation for Software Company

3.5 May 24, 2023

Ezz is amazing as a project manager. He manages customer expectations and keeps the support, R&D and customer on the same page with all details transparent across the stakeholders. Flairstech provides quality support and Project management resources.
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4 of 4 Call Center Services reviews are 5 stars

$1,000,000 – $9,999,999 avg. project cost

Call Center Services PROJECT HIGHLIGHT

Customer Service Outsourcing for Travel Agency
5.0 — FlairsTech provides ongoing customer support services for a travel agency. They focus on email and chat support and handling phone calls. The team also assists with back-office operations. Read more
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Industry Experience

FlairsTech has demonstrated expertise across several industries, including Consumer Products & Services, Hospitality & Leisure, Media, Software, and Financial Services. Feedback highlights their strengths in customer support, efficiency improvements, and adaptability. Clients commend their professionalism, communication, and cultural fit. Overall sentiment is positive, especially in Software and Consumer Products, where measurable outcomes include improved satisfaction and operational efficiencies. Potential clients in these sectors would likely find a strong match with FlairsTech's capabilities.
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Consumer products & services Hospitality & leisure Media Software Financial services

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Alexandria, Egypt

6 Mohammed Bahaa Al Din Al GhouriEzbet Saad, Sidi Gaber
Alexandria, Egypt 5373010
151 - 200

+202-2528-2547

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Featured

What are Featured Providers?
SupportYourApp

4.9 72 reviews
Premier Verified

$1,000+

< $25 / hr

1,000 - 9,999

Serves Canada

Services provided

25% Call Center Services

55% Customer Service Outsourcing

15% Back Office Outsourcing +1 service

5% Data Annotation Services

SupportYourApp is a professional customer support center specializing in Contact Center Services, Inbound and Outbound Call Handling, and Telephonic Support. With 100% satisfaction across reviews, clients commend their 24/7 responsiveness, multi-channel support, and flexibility in adapting to client needs. Notably, 80% of reviewers highlight the company's efficient communication and proactive management style.

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Reviews mention Puts the customer first
The overall sentiment regarding SupportYourApp's customer-first approach is highly positive. Clients appreciate their dedication to understanding customer needs, as evidenced by a 4.8/5 satisfaction score from service surveys. One client noted their responsiveness, stating, 'They aim to please' and are 'receptive to feedback.' Additionally, SupportYourApp’s proactive training and support structure enhances their ability to address client issues effectively, demonstrating a strong commitment to customer satisfaction.

Call Center Services for Video Editing Platform

5.0 Oct 31, 2022

They are always ready to answer any question and satisfy every need we may have. This has been proven over and over during the last 6 years. We consider them an integral and organic part of our company.
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Call Center Services for Transportation Service Provider

5.0 Sep 28, 2022

Every question is taken seriously and every concern is addressed immediately. More importantly, they're always on the lookout to improve our processes. The team understands this and is constantly giving me and our managers feedback.
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Customer Support for Fintech Company

5.0 Apr 14, 2020

I’m impressed with the level of service. They’re dedicated to servicing us and our customers. It was important for us to provide high-quality service to our customers.
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29 of 32 Call Center Services reviews are 5 stars

2 new reviews for Call Center Services in past 6 months

$50,000 – $199,999 avg. project cost

Call Center Services PROJECT HIGHLIGHT

Customer Support for Product Information Mgmt Company
5.0 — SupportYourApp provides 24/7 customer support for a product information management platform. The team manages all customer inquiries through email and phone and ensures the smooth running of Read more
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Industry Experience

SupportYourApp has demonstrated expertise across various industries including IT services, education, gaming, wellness and fitness, financial services, and healthcare. Clients commend their seamless integration, responsiveness, and ability to deliver high-quality customer service at scale. Notably, they excel in maintaining high customer satisfaction and efficiently managing support operations. The overall sentiment indicates strong performance in IT services, education, and financial sectors, making them a suitable partner for businesses seeking dedicated support solutions.
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Information technology Consumer Products eCommerce Retail HVAC Healthcare Telecommunications Arts, entertainment & music Research Advertising & marketing Transportation Other Industry Social Networking Hospitality & leisure Business services Gaming Education IT Services Financial services Manufacturing Fitness Software Wellness & Fitness

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United States (21) Ukraine (7) Israel (6) England (4) Netherlands (3) Sweden (2) Denmark (2) Czech Republic (2) Germany (2) Italy (1) Luxembourg (1) Malta (1) Greece (1) Norway (1) Russia (1) Austria (1) Switzerland (1) Ireland (1) Costa Rica (1) Bahamas (1)
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HelpSquad

5.0 10 reviews
Premier Verified

$1,000+

< $25 / hr

250 - 999

Serves Canada

Services provided

30% Call Center Services

40% Back Office Outsourcing

30% Customer Service Outsourcing

HelpSquad is a provider of Contact Center Services, including Customer Support and Inbound Call Center solutions. Reviews highlight their reliability and adaptability, with 100% of respondents praising their responsiveness and technical expertise. Clients appreciate HelpSquad's ability to tailor services to specific needs, resulting in increased efficiency and customer satisfaction. Overall, they are highly recommended for their exceptional customer care and value for cost.

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7 of 7 Call Center Services reviews are 5 stars

1 new review for Call Center Services in past 6 months

$10,000 – $49,000 avg. project cost

Call Center Services PROJECT HIGHLIGHT

Call Center Staff Aug for Higher Education Institution
5.0 — HelpSquad provided live chat and call center staff augmentation for a higher education institution. The team also offered chat analytics and integrated Salesforce into the client's CRM. Read more
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Industry Experience

HelpSquad has demonstrated expertise across various industries, including Education, Advertising & Marketing, Medical, Consumer Products, Manufacturing, Pharmaceuticals, Business Services, Software, Supply Chain, Logistics, Transport, and Healthcare. Clients consistently praised their personalized service, timely communication, and impactful solutions, resulting in measurable improvements such as increased leads and conversion rates. Overall sentiment is highly positive, particularly in the Medical and Consumer Products sectors, where HelpSquad’s support significantly enhanced customer engagement and operational efficiency.
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Pharmaceuticals Advertising & marketing Medical Consumer Products Manufacturing Business services Software Supply Chain, Logistics, and Transport Education Healthcare

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Average Project Cost Breakdown

Less than $10,000 (3) $10,000 to $49,000 (3) $200,000 to $999,999 (1)

What Clients Have Said
Clients consistently praised HelpSquad for delivering excellent value for their cost. Several reviews highlighted how the company's pricing fit within budget constraints while providing robust services. For instance, a client from National University noted HelpSquad's 'good value for cost,' and another from Mason Bottle emphasized the significant improvement in conversion rates, attributing it to HelpSquad's effective service at a reasonable price. Overall, the sentiment is overwhelmingly positive regarding the company's affordability and value proposition.
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More responsive than most other service providers

HelpSquad is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.
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Business & Services Solutions

5.0 17 reviews
Verified

$1,000+

< $25 / hr

50 - 249

Serves Canada

Services provided

40% Call Center Services

40% Customer Service Outsourcing

10% Back Office Outsourcing +1 service

10% Sales Outsourcing

Business & Services Solutions is a comprehensive provider of Contact Center Services, specializing in fields such as Customer Support Services and Technical Support. They are consistently praised for their ability to integrate seamlessly with clients' operations and for their proactive, empathetic service approach. With over 90% of feedback highlighting their strategic alignment and technical expertise, they excel in adapting to industry-specific needs, optimizing performance, and enhancing customer satisfaction across diverse sectors.

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Reviews mention Accommodating
The sentiment regarding the accommodating nature of Business & Services Solutions is overwhelmingly positive. Clients appreciated their flexibility and responsiveness, noting instances where the team quickly adapted to new product features and updated scripts as needed. One client highlighted their proactive approach, describing how agents took initiative to assist customers beyond standard procedures, ensuring seamless integration into their operations. Overall, clients expressed satisfaction with the team's willingness to adjust and engage actively in their success.

Call Center Services for AI-Powered Platform

5.0 Jun 17, 2025

Their project management was structured but flexible, which was important to us. We had weekly check-ins during the onboarding period, followed by bi-weekly performance reviews. They were extremely responsive to feedback. If a certain script or response needed updating due to a new product release, it was handled almost immediately. What I appreciated most was their willingness to adapt. For example, when we introduced a new AI feature for bulk document classification, their team trained on it within a few days and started handling related queries without skipping a beat.
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11 of 11 reviews are 5 stars

8 new reviews for Call Center Services services

$10,000 – $49,000 avg. project cost

Reviewed 11 times in the past 6 months
In the last six months, reviews for Business & Services Solutions reflect a strong sentiment of satisfaction among clients. They highlight the company's ability to seamlessly integrate into client operations, with specific praise for their proactive communication and technical expertise. Notable examples include their handling of urgent inquiries during a ransomware threat and effective support during a product launch. Clients particularly commend their cultural alignment and commitment to understanding each client's unique needs, though minor suggestions for improvement include enhancing internal reporting systems.
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9 of 9 Call Center Services reviews are 5 stars

9 new reviews for Call Center Services in past 6 months

$10,000 – $49,000 avg. project cost

Call Center Services PROJECT HIGHLIGHT

Call Center Services for AI-Powered Platform
5.0 — Business & Services Solutions provides call center services for an AI-powered platform. The team has taken the time to understand the client's software functionality, customer personas, use Read more
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Canada (4) Australia (2) France (2) Spain (2) Germany (1) Poland (1) Singapore (1)
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Telelink

4.8 3 reviews

$1,000+

< $25 / hr

50 - 249

St. John's, Canada

Services provided

100% Call Center Services

Telelink is a provider of Contact Center Services, specializing in Inbound Call Center support and Customer Service Center solutions. With a focus on customer care, Telelink is consistently praised for their responsive and professional service, with 100% of reviewers expressing satisfaction. Clients commend their effective call handling and seamless integration into business operations, highlighting their attentiveness and ability to ensure quality results.

See all 3 projects
Reviews mention Personable
Clients consistently highlight Telelink's personable approach, noting their responsiveness and ease of collaboration. One client remarked on the welcoming and knowledgeable nature of Telelink's staff, stating, "I can’t say anything bad about them." Additionally, they appreciate the company's adaptability to requests, completing changes promptly. Overall, the sentiment surrounding Telelink's interpersonal skills is overwhelmingly positive, with clients feeling valued and well-supported throughout their engagement.

Call Center Services for Moose Incident Reporting Nonprofit

5.0 Aug 12, 2020

Telelink is incredibly personable. They’re responsive and easy to work with. If there’s ever an issue or a change we’d like to make, it’s completed within the day.
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2 of 3 Call Center Services reviews are 5 stars

Less than $10,000 avg. project cost

Call Center Services PROJECT HIGHLIGHT

Call Center Services for Hotel & Resorts Company
5.0 — Telelink has provided 24/7 call answering services for a hotel and resort company. Their work also includes conversations about hotel amenities and service promises. Read more
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Industry Experience

Telelink has demonstrated expertise across hospitality, construction, and nonprofit industries. In hospitality, they effectively managed 24/7 reservation calls, enhancing guest satisfaction. In construction, they improved client service responsiveness through after-hours support, receiving commendations for their professionalism. In the nonprofit sector, Telelink facilitated timely reporting and effective communication for community safety initiatives. Overall, feedback indicates strong performance, responsiveness, and customer-centric service across these industries, making them a suitable partner for similar projects.
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Construction Hospitality & leisure Nonprofit

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Average Project Cost Breakdown

$10,000 to $49,000 (2) Less than $10,000 (1)

What Clients Have Said
Clients commend Telelink for providing excellent value for money, frequently highlighting their competitive pricing and high-quality service. One client noted they were 'extremely pleased' with the service, emphasizing prompt and professional responses to calls. Another client appreciated the 'impressive' level of attention to their account. Overall, feedback suggests that Telelink delivers a strong return on investment, with no significant areas for improvement identified by clients.
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VereQuest

Not yet reviewed

Undisclosed

Undisclosed

50 - 249

Toronto, Canada

Services provided

55% Call Center Services

45% IT Strategy Consulting

Phone answering service VereQuest is based in Toronto, Canada. The team focuses on Call Center Services and IT strategy consulting.
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Toronto, Canada

67 Robbins Avenue
Toronto, Canada M4L 1X1
76 - 100

18669202011

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Gatestone & Co.

Not yet reviewed

$1,000+

< $25 / hr

250 - 999

Toronto, Canada

Services provided

60% Call Center Services

20% Customer Service Outsourcing

20% Sales Outsourcing

Established in 1978, Gatestone & Co. Is a phone answering service. The firm offers Call Center Services and Sales Outsourcing.
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Toronto, Canada

300-180 Duncan Mill Road,
Toronto, Canada M3B 1Z6
201 - 250

1.800.900.4238

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MyMo Leads

Not yet reviewed

$1,000+

Undisclosed

2 - 9

Toronto, Canada

Services provided

70% Sales Outsourcing

20% Branding

10% Other Marketing

MyMo Leads is a small Toronto, Canada-based Sales Outsourcing company. The team specializes in Sales Outsourcing and Branding.
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Toronto, Canada

142 Westmount Ave
Toronto, Canada M6E 1B2
6 - 9

1-888-701-4191

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NCRi

Not yet reviewed

Undisclosed

Undisclosed

50 - 249

Mississauga, Canada

Services provided

40% Call Center Services

30% Back Office Outsourcing

30% Customer Service Outsourcing

NCRi is an answering service company established in 2008. The firm focuses on Call Center Services and Back Office Outsourcing.
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Mississauga, Canada

6285 Northam Drive
Mississauga, Canada L4V 1X5
151 - 200

1 905-366-0206

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What are Featured Providers?

six eleven global services

4.8 10 reviews
Verified

$1,000+

< $25 / hr

1,000 - 9,999

Serves Canada

Services provided

40% Call Center Services

30% Back Office Outsourcing

30% Customer Service Outsourcing

Six Eleven Global Services is a customer support services provider specializing in call handling and customer service operations. The company has garnered positive feedback, with reviewers highlighting their exceptional responsiveness and alignment with company values. A significant 100% of reviewers commend their swift one-hour response times and the cultural fit, without any noted areas for improvement.

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1 of 1 Call Center Services reviews are 5 stars

$50,000 – $199,999 avg. project cost

Call Center Services PROJECT HIGHLIGHT

Call Center Services for E-Commerce Company
5.0 — Six eleven global services provides call center services to help an e-commerce company communicate with their customers. The vendor's team asks the end customers about their product experience. Read more
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Average Project Cost Breakdown

$50,000 to $199,999 (2) $200,000 to $999,999 (2) $1,000,000 to $9,999,999 (1)

What Clients Have Said
Clients generally express satisfaction with the cost-effectiveness and value for money provided by Six Eleven Global Services. Feedback highlights that their pricing aligns with client budgets while delivering high-quality services. One client noted, 'Pricing fits our budget; good value for cost,' while another emphasized, 'They provide excellent support' and maintain project accuracy over 95%. Overall, the sentiment reflects that clients perceive Six Eleven as a reliable partner that balances quality and affordability.
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More responsive than most other service providers

six eleven global services is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.
Get in Touch

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Davao City, Philippines

mabini st cor araullo st
Davao City, Philippines 8000
1001 - 2000

18555240081

Davao City, Philippines

maa st bugac
Davao City, Philippines 8000
2001 - 5000

18555240081

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Simply Contact

4.8 26 reviews
Premier Verified

$1,000+

< $25 / hr

250 - 999

Serves Canada

Services provided

30% Call Center Services

60% Customer Service Outsourcing

10% Back Office Outsourcing

Simply Contact is a professional contact center services company specializing in inbound and outbound call handling, customer support services, and telephonic support across various languages and channels. Reviews indicate a remarkable satisfaction rate, with over 95% of feedback being positive, highlighting their efficiency, adaptability, and exceptional customer care services. Notably, Simply Contact achieved a 30-45% increase in customer satisfaction scores for multiple clients.

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Reviews mention Exceptional results
Simply Contact has consistently delivered exceptional results, as evidenced by multiple client testimonials. Clients reported a 25% boost in customer satisfaction and a 35% increase in first contact resolution. Their project management was highlighted as outstanding, with timely delivery and adaptability to client needs. One client noted their expertise in providing specialized support across various channels, while another emphasized their impressive multilingual capabilities, which enhanced customer engagement and satisfaction.

Inbound Customer Support Services for EdTech Company

5.0 Apr 5, 2024

Since engaging Simply Contact for our customer support needs, we've observed a comprehensive improvement in our service metrics: a 25% boost in customer satisfaction, a 35% increase in first contact resolution, and a 40% rise in monthly interaction volumes due to the implementation of a 24/7 support system. Simply Contact's project management was outstanding. They always delivered on time and were very responsive to our needs, quickly adapting their strategies to fit our requirements. Their communication was clear, ensuring we were always up-to-date.
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Customer Service Outsourcing for CRM Consulting Company

5.0 Dec 8, 2023

We observed a 40% reduction in response time across all channels, a 30% increase in customer satisfaction scores, and a noticeable decrease in unresolved customer issues. Simply Contact did an excellent job managing our project. They always met deadlines and paid close attention to our requirements. Their amazing customer service team could easily manage different ways of communicating with customers, like phone, email, and social media, and they were consistently good at it.
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Customer Service Outsourcing for Authentication Solutions Co

5.0 Oct 18, 2023

The collaboration with Simply Contact led to a significant improvement in our customer service metrics. We achieved a 45% reduction in response times and a 30% increase in customer satisfaction scores. The analytics provided by Simply Contact allowed us to identify areas for improvement and implement strategic changes, driving continuous enhancement in service quality. Simply Contact showcased outstanding project management throughout our collaboration.
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Customer Service Outsourcing for Data Analytics Company

5.0 Oct 16, 2023

With Simply Contact's expertise, we witnessed a 35% uptick in positive customer feedback on our live chat and social media channels. Additionally, the multilingual support led to a broader customer reach, enhancing our brand's global presence. Simply Contact exhibited exemplary project management skills. They were punctual, adaptive, and highly responsive to our specific needs and feedback, ensuring a customized and effective service delivery.
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12 of 15 Call Center Services reviews are 5 stars

$200,000 – $999,999 avg. project cost

Call Center Services PROJECT HIGHLIGHT

Call Center Staffing for Government Helpline
5.0 — Simply Contact provides staff to a government hotline's team; they hire and train call center agents to cover workflows around the clock. They've organized the hotline's IT structure, monitoring, Read more
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Average Project Cost Breakdown

$10,000 to $49,000 (6) $1,000,000 to $9,999,999 (4) $50,000 to $199,999 (3)

What Clients Have Said
Overall, feedback regarding Simply Contact's cost and value for money is largely positive. Clients frequently noted that their pricing fits within budget constraints while delivering high-quality service. For instance, a marketing manager highlighted 'good value for cost,' and a CEO mentioned that Simply Contact 'met our expectations' regarding pricing strategies. However, some reviews suggested room for improvement in their pricing strategy. Overall, clients find them reliable and responsive, making them a cost-effective choice for customer support solutions.
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L'viv, Ukraine

Naukova St, 7D
L'viv, Ukraine 79000
31 - 40

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Significo

5.0 6 reviews
Premier Verified

$1,000+

$25 - $49 / hr

50 - 249

Serves Canada

Services provided

40% Call Center Services

40% CRM Consulting and SI

10% Back Office Outsourcing +1 service

10% Customer Service Outsourcing

Significo is a dedicated provider of Contact Center Services, specializing in Inbound Call Center and Customer Support Services. Their clients, including those in the automotive and oil industries, consistently praise them for their timeliness, adaptability, and outstanding customer care, resulting in increased customer satisfaction and reduced wait times. Approximately 100% of reviewers highlight their impressive responsiveness and alignment with client needs.

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1 of 1 reviews is 5 stars

1 new review for Call Center Services services

Less than $10,000 avg. project cost

Reviewed 1 time in the past 6 months
Recent reviews of Significo highlight a strong overall sentiment, with clients praising their timely delivery and responsive communication. For instance, a client from Porsche Croatia noted that all project deliverables were met on time and appreciated the alignment of company values. While measurable outcomes were not specifically mentioned, the consistent communication and adaptability of the team were frequently acknowledged as impressive attributes. Clients expressed satisfaction with the value for cost, indicating a positive experience overall.
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3 of 3 Call Center Services reviews are 5 stars

1 new review for Call Center Services in past 6 months

$10,000 – $49,000 avg. project cost

Call Center Services PROJECT HIGHLIGHT

Call Center Services for Automotive Services Company
5.0 — Significo provided digital marketing services for an automotive company. The team worked on e-mobility and after-sales marketing campaigns. Read more
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Industry Experience

Significo has demonstrated expertise in the Automotive and Energy & Natural Resources industries. In the Automotive sector, clients have praised their effective customer support and ability to enhance customer satisfaction and sales. For Energy & Natural Resources, they excelled in providing seamless customer care, resulting in improved loyalty program engagement and customer satisfaction. Overall, the sentiment is highly positive, indicating a strong alignment with client values and a commitment to excellence across both industries.
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Automotive Energy & natural resources

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Average Project Cost Breakdown

Less than $10,000 (1) $50,000 to $199,999 (1)

What Clients Have Said
Clients consistently highlight Significo's competitive pricing and strong value for money. One client noted that the pricing 'fit our budget' and emphasized 'good value for cost,' while another remarked on their 'great culture fit' and alignment of company values. Overall, feedback suggests that Significo delivers effective solutions without compromising quality, leading to increased customer satisfaction and operational efficiency.
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Kroll Communications Inc.

Not yet reviewed

$5,000+

< $25 / hr

2 - 9

Edmonton, Canada

Services provided

10% Call Center Services

30% Market Research

20% Direct Marketing +4 services

20% Sales Outsourcing

10% Customer Service Outsourcing

5% Email Marketing

5% Marketing Strategy

Kroll Communications Inc. Is a Market Research company based in Edmonton, Canada. They provide Market Research and Direct Marketing and were launched in 2017.
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Edmonton, Canada

#202, 10446 122 Street NW
Edmonton, Canada T5N 1M3
2 - 5

7807179879

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HireAway

Not yet reviewed

Undisclosed

< $25 / hr

50 - 249

Toronto, Canada

Services provided

25% Call Center Services

25% Back Office Outsourcing

25% Corporate Travel Management +1 service

25% Customer Service Outsourcing

HireAway is a call center company founded in 2019. Their services include Call Center Services and Back Office Outsourcing.
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Toronto, Canada

1110 Finch Avenue West
Toronto, Canada M3J 2T2
6 - 9

1 647 560 9972

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Featured

What are Featured Providers?

Valoris Center

4.9 12 reviews
Premier Verified

$1,000+

< $25 / hr

250 - 999

Serves Canada

Services provided

50% Call Center Services

20% Customer Service Outsourcing

15% Back Office Outsourcing +1 service

15% CRM Consulting and SI

Valoris Center is a reputable provider of Contact Center Services, offering a comprehensive range of customer support solutions, including Inbound and Outbound Call Center, Telemarketing, and Technical Support. Reviews highlight their flexibility, professionalism, and strong project management. With consistently high satisfaction rates—over 85%—and positive outcomes, Valoris Center is recognized for its adaptability and proactive approach in meeting clients' diverse needs.

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Industry Experience

Valoris Center has demonstrated expertise across various industries, including Financial Services, eCommerce, Automotive, and Business Services. Clients commend their reliability, flexibility, and strong customer-focused approach, with notable performance in customer satisfaction metrics. Financial Services engagements particularly highlight their capacity to boost NPS scores and manage complex customer interactions effectively. In eCommerce and Automotive, they excel in lead management and appointment setting, showcasing their adaptability. Overall, Valoris is well-suited for projects requiring efficient customer support and engagement across diverse sectors.
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Select Industry to see insights

Other Industry Financial services eCommerce Business services Arts, entertainment & music Automotive Consumer Products

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More responsive than most other service providers

Valoris Center is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.
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Romania (7) Austria (1) Croatia (1) Russia (1)

Beograd, Serbia

7 Brankova
Beograd, Serbia 11000
41 - 49

+38 111 321 68 81

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Belkins

4.9 228 reviews
Premier Verified

$10,000+

< $25 / hr

50 - 249

Serves Canada

Services provided

10% Call Center Services

70% Sales Outsourcing

10% CRM Consulting and SI +1 service

10% Email Marketing

Belkins is a lead generation service company renowned for its expertise in outbound call center and telemarketing services. Across various reviews, Belkins received high praise for its project management, flexibility, and ability to deliver results. Notably, 100% of reviewers highlighted the company's efficient communication and consistently exceeded expectations, such as booking up to 78 appointments in six months, showcasing a strong focus on client success.

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4 of 5 reviews are 5 stars

4 new reviews for Call Center Services services

$10,000 – $49,000 avg. project cost

Reviewed 5 times in the past 6 months
Over the past six months, clients have praised Belkins for their effective lead generation strategies and strong project management. Notably, Epom reported 78 qualified appointments and a 3.6x ROI, while Claspo highlighted a consistent flow of qualified leads. ZONE3000 commended Belkins' hands-on approach, achieving 63 appointments against a target of 40. Overall, sentiment is overwhelmingly positive, with clients expressing satisfaction in the results, communication, and the team's independence.
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44 of 47 Call Center Services reviews are 5 stars

4 new reviews for Call Center Services in past 6 months

$10,000 – $49,000 avg. project cost

Call Center Services PROJECT HIGHLIGHT

Lead Generation for AdTech Company
4.5 — Belkins provided lead generation services for an adtech company. The team researched prospects, defined the client's ideal customer profile (ICP), crafted messages, and ran outreach on email and Read more
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Industry Experience

Belkins has demonstrated strong expertise across various industries, notably in Advertising & Marketing, Information Technology, and Healthcare. Feedback highlights their effectiveness in lead generation, appointment setting, and tailored outreach strategies, yielding high engagement and conversion rates. Clients commend their project management, responsiveness, and ability to adapt to specific needs. Overall, they are particularly valued in sectors requiring precise targeting and strategic marketing, making them a suitable partner for businesses aiming to enhance their sales pipelines.
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Select Industry to see insights

IT Services Arts, entertainment & music Healthcare Software Consulting Design Telecommunications Business services Information technology Medical Financial services Manufacturing Education Food & Beverage Chemicals & Biotechnology Logistics & Supply Chain Media Wellness & Fitness Human Resources Energy & natural resources Motion Pictures & Film Consumer products & services Automotive Construction Legal Retail Other Industry Real estate Research Engineering Utilities Other industries Advertising & marketing

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View projects from:

United States (135) Ukraine (22) Canada (8) Estonia (6) England (5) Germany (5) Poland (3) Russia (2) Norway (2) Denmark (2) Belgium (2) Ireland (2) Cyprus (2) Latvia (2) Singapore (2) Portugal (2) Netherlands (2) Czech Republic (1) Finland (1) Mexico (1) Romania (1) Australia (1) Lithuania (1) Slovenia (1) Switzerland (1) United Arab Emirates (1) Israel (1) Chile (1) India (1)

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A-SALES AB

4.9 62 reviews
Premier Verified

$1,000+

< $25 / hr

50 - 249

Serves Canada

Services provided

10% Call Center Services

80% Sales Outsourcing

10% Email Marketing

A-SALES AB specializes in outbound sales and lead generation services. With a strong emphasis on creating tailored outreach campaigns, the company consistently delivers measurable results, averaging 10-22 qualified meetings per month for various clients. Client feedback is overwhelmingly positive, with 100% of reviewers highlighting A-SALES AB's precision targeting and reliable project management, while none reported areas for significant improvement.

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Reviews mention Helpful
The feedback regarding A-SALES AB highlights their responsiveness and helpfulness, particularly in data iteration and addressing client needs. One client noted that the team is 'always open to feedback' and actively seeks to improve outcomes. Their approach to communication and collaboration was praised, emphasizing their commitment to achieving the best results. Overall, the sentiment reflects a positive experience with a focus on client satisfaction and continuous improvement.

Call Center Services & Market Research for Software Company

5.0 Aug 14, 2024

Overall, the team is responsive, receptive to feedback, and very helpful in terms of data iteration. The team is always open to feedback, if there is room for improvement they don’t take it the wrong way and try to figure out the best solution to move forward and establish the greatest results.
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20 of 21 reviews are 5 stars

13 new reviews for Call Center Services services

Less than $10,000 avg. project cost

Reviewed 21 times in the past 6 months
Over the past six months, A-Sales AB has received largely positive feedback for their lead generation services. Clients highlighted their organized project management and ability to adapt messaging to specific industries, resulting in a consistent flow of qualified meetings—averaging between 10 to 22 per month. Notably, one client commended their precise targeting and tailored outreach, while another mentioned the prompt responsiveness to needs. However, one review expressed dissatisfaction with low-quality outputs and poor communication, indicating room for improvement.
Read 21 Recent Reviews

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United States (13) Sweden (10) Norway (7) India (4) England (3) Finland (2) Canada (1) Germany (1) France (1) Netherlands (1) Australia (1) Philippines (1) Poland (1) Singapore (1) Belgium (1) United Arab Emirates (1) Armenia (1) Austria (1)

Madrid, Spain

40 Avenida del General Perón
Madrid, Spain 28020
10 - 15

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Gexel Telecom

Not yet reviewed

$1,000+

< $25 / hr

250 - 999

Montreal, Canada

Services provided

25% Call Center Services

42% Customer Service Outsourcing

33% Back Office Outsourcing

Gexel Telecom is a Customer Service Outsourcing company. They offer Customer Service Outsourcing and Back Office Outsourcing and were launched in 1998.
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Montreal, Canada

5250 Decarie Boulevard Suite 100,
Montreal, Canada H3X 2H9
201 - 250

514.935.9300

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AppointmentSetter

5.0 1 review

$1,000+

< $25 / hr

10 - 49

Toronto, Canada

Services provided

48% Call Center Services

32% Sales Outsourcing

20% Back Office Outsourcing

AppointmentSetter is a telemarketing and outbound call center service provider, specializing in helping businesses prospect new clients. Their engagement is marked by responsiveness and industry knowledge, leading to 50 new client communications for one reviewer. Overall, feedback is positive, with no reported areas for improvement except for challenges due to COVID-19.

See all 1 projects

1 of 1 Call Center Services reviews are 5 stars

$10,000 – $49,000 avg. project cost

Call Center Services PROJECT HIGHLIGHT

Voice Services for Life Insurance & Living Benefits Company
5.0 — AppointmentSetter provides phone prospecting services for an insurance company. Their work is ongoing with creating new business opportunities. Read more
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Average Project Cost Breakdown

$10,000 to $49,000 (1)

What Clients Have Said
Clients have expressed satisfaction with AppointmentSetter's cost-effectiveness, noting that they spent less than $10,000 while receiving valuable services tailored to their needs. Feedback highlights the company's responsiveness and ability to customize solutions, which enhances perceived value. One client remarked on the impressive results, including 50 new client communications, indicating a strong return on investment. Overall, clients feel they receive significant value for their expenditure, with no reported areas for improvement regarding cost.
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Toronto, Canada

10 St. Mary Street Unit 415,
Toronto, Canada M4Y 1P9
1

416.855.9209

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Telestar Communications

Not yet reviewed

$1,000+

< $25 / hr

50 - 249

Toronto, Canada

Services provided

35% Call Center Services

35% Sales Outsourcing

15% Back Office Outsourcing +1 service

15% Customer Service Outsourcing

Telestar Communications, a midsize answering service, is in Toronto, Canada and Las Vegas, Nevada. The team provides Call Center Services and Sales Outsourcing.
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Toronto, Canada

70 Town Centre Crt, Suite 1003,
Toronto, Canada M1P 0B2

647.708.0601

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Tracey Plant + Associates

Not yet reviewed

$1,000+

< $25 / hr

10 - 49

Toronto, Canada

Services provided

50% Call Center Services

50% Sales Outsourcing

Tracey Plant + Associates is a call center and Sales Outsourcing company. Their small team is in Toronto, Canada. Their services include Call Center Services and Sales Outsourcing.
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Toronto, Canada

414 Sackville Street,
Toronto, Canada M4X 1S9
1

416.481.2869

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LSM BPO Canada

Not yet reviewed

$1,000+

< $25 / hr

50 - 249

Toronto, Canada

Services provided

15% Call Center Services

20% Back Office Outsourcing

15% Web Design +6 services

15% Web Development

10% Customer Service Outsourcing

10% Sales Outsourcing

5% Email Marketing

5% Search Engine Optimization

5% Social Media Marketing

LSM BPO Canada is a midsize Back Office Outsourcing company located in Toronto, Canada. Their services include Back Office Outsourcing and Call Center Services.
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Toronto, Canada

100 Consilium Place, Suite# 200,
Toronto, Canada M1H 3E3

416.707.2626

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Prestige Marketing

Not yet reviewed

$5,000+

$100 - $149 / hr

10 - 49

Vancouver, Canada

Services provided

15% Call Center Services

20% Mobile & App Marketing

15% Email Marketing +5 services

10% Advertising

10% Content Marketing

10% Public Relations

10% Social Media Marketing

10% UX/UI Design

In Vancouver, Canada, Prestige Marketing is a small Mobile & App Marketing company. Their services include Mobile & App Marketing and Call Center Services.
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Vancouver, Canada

123-2323 Boundary Rd
Vancouver, Canada V5M 4V8
2 - 5

+1.604.273.0002

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Personal Touch

Not yet reviewed

$1,000+

< $25 / hr

50 - 249

Langley City, Canada

Services provided

40% Call Center Services

40% Back Office Outsourcing

20% Customer Service Outsourcing

Personal Touch, a Back Office Outsourcing company, was launched in 1982. The agency offers Back Office Outsourcing and Call Center Services.
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Langley City, Canada

#12-204621 Douglas Crescent,
Langley City, Canada V3A

604.525.8661

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Neueseo

Not yet reviewed

$5,000+

$100 - $149 / hr

2 - 9

Toronto, Canada

Services provided

15% Call Center Services

20% Search Engine Optimization

15% Email Marketing +5 services

10% Advertising

10% Content Marketing

10% Public Relations

10% Social Media Marketing

10% UX/UI Design

Neueseo is a SEO agency. Their team is located in Toronto, Canada. The company focuses on Search Engine Optimization and Call Center Services.
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Toronto, Canada

140 Yonge St, Suite 200
Toronto, Canada M5C 1X6
2 - 5

888.416.8497

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Gaginang Consulting

Not yet reviewed

$1,000+

$100 - $149 / hr

Freelancer

Burnaby, Canada

Services provided

40% Business Consulting

20% Content Marketing

10% Digital Strategy +4 services

10% Marketing Strategy

10% Sales Outsourcing

5% Event Marketing

5% Social Media Marketing

Founded in 2021, Gaginang Consulting is a Business Consulting company. The small team provides Business Consulting and Content Marketing.
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Burnaby, Canada

5389 Keith Street
Burnaby, Canada V5J 3C4
1

6043458181

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TechHighway Systems Inc.

Not yet reviewed

Undisclosed

Undisclosed

10 - 49

Oakville, Canada

Services provided

20% Web Development

10% API Development

10% Application Testing +6 services

10% Custom Software Development

10% E-Commerce Development

10% Mobile App Development

10% Pay Per Click

10% Sales Outsourcing

10% Search Engine Optimization

Launched in 2008, TechHighway Systems Inc. Is a small Oakville, Canada-based web development firm. Their services include Web Development and Search Engine Optimization.
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Pimpri-Chinchwad, India

#2201, EFC Limited – 2nd floor JK InfoTech 2, Rajiv Gandhi Infotech Park, Phase1, Hinjewadi
Pimpri-Chinchwad, India 411057
10 - 15

+91 95610 55010

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Global Reach Advertising

Not yet reviewed

$5,000+

$100 - $149 / hr

Freelancer

Vancouver, Canada

Services provided

15% Call Center Services

20% Branding

15% Email Marketing +5 services

10% Advertising

10% Content Marketing

10% Public Relations

10% Social Media Marketing

10% UX/UI Design

Branding firm Global Reach Advertising is in Vancouver, Canada. Their services include Branding and Call Center Services.
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Vancouver, Canada

302 – 280 Nelson Street
Vancouver, Canada V6B 6J8
1

+1.604.558.1511

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Top Call Center Services & Voice Services for Hospitality & Leisure Industries in Canada

Best Call Center Companies & Voice Services for Hospitality & Leisure Industries in Canada

Back Office Outsourcing for E-Commerce Co

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Helpware CX is very responsive

Reviews mention Exceeds expectations

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Reviews mention Puts the customer first

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HelpSquad is very responsive

Reviews mention Accommodating

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Reviewed 11 times in the past 6 months

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six eleven global services is very responsive

Reviews mention Exceptional results

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Customer Service Outsourcing for Data Analytics Company

Call Center Staffing for Government Helpline

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Valoris Center is very responsive

Reviewed 5 times in the past 6 months

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