Top Call Center Services & Voice Services in Sao Paulo

Ratings Updated: January 14, 2026

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Featured

What are Featured Providers?
Hugo Inc.

5.0 28 reviews
Premier Verified

$1,000+

< $25 / hr

1,000 - 9,999

Serves Sao Paulo, Brazil

Services provided

20% Call Center Services

25% Customer Service Outsourcing

15% Back Office Outsourcing +4 services

10% Content Moderation Services

10% Data Annotation Services

10% Finance & Accounting Outsourcing (FAO)

10% Sales Outsourcing

Hugo Inc. | Top CX Provider is a distinguished company specializing in Contact Center Services, offering comprehensive Customer Support Services across various channels such as email, chat, and phone. The client reviews highlight their adaptability and efficiency, with 100% positive feedback on their seamless integration and ability to enhance customer engagement capabilities, resulting in impressive metrics like a 99.8% accuracy in order processing and fulfillment.

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Reviews mention Well-executed projects
Hugo has received overwhelmingly positive feedback regarding their execution of projects. Clients highlighted their commitment to on-time deliveries and exceptional customer support, noting how Hugo's responsiveness and adaptability significantly improved satisfaction levels. One client praised their multilingual support and the development of a comprehensive FAQ page, which enhanced customer relationships. Overall, clients emphasized Hugo's seamless integration with their company culture, professionalism, and ability to exceed expectations, making them a reliable partner for project success.

Customer Service Outsourcing for Gaming Company

5.0 Aug 22, 2023

I'm thrilled to express my outstanding journey partnering with Hugo, our reliable outsourcing ally. Hugo's unwavering commitment to on-time deliveries has been nothing short of impressive. Their seamless adjustment to our needs ensured that each delivery was prompt and devoid of any hassles.
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Multilingual Customer Support for Beverage Company

5.0 Aug 22, 2023

Their commitment to delivering items on time has been truly remarkable. Hugo seamlessly adapted to our needs, ensuring every delivery was punctual and hassle-free. It's been a pleasure collaborating with a team that not only met our expectations but consistently exceeded them.
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3 of 3 Call Center Services reviews are 5 stars

$50,000 – $199,999 avg. project cost

Call Center Services PROJECT HIGHLIGHT

Back Office Outsourcing for E-Commerce Co
5.0 — Hugo provides back-office outsourcing for an e-commerce company. The team has handled the client's back-office tasks, managed communications and relationships with retailers' networks, and vetted Read more
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Average Project Cost Breakdown

$50,000 to $199,999 (7) $200,000 to $999,999 (6) $10,000 to $49,000 (2)

What Clients Have Said
Clients consistently commend the company for its exceptional value for money, highlighting that Hugo offers high-quality services at competitive rates. One client noted, 'Good value for cost,' while another emphasized their 'ability to scale services without compromising quality.' Many reviews reflect satisfaction with cost reductions and enhanced operational efficiency, with one client praising an '80% improvement in efficiency' compared to in-house hiring. Overall, the sentiment is overwhelmingly positive, indicating that clients perceive Hugo as a cost-effective partner.
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Lagos, Nigeria

2nd Floor, 152 Ikorodu Rd, Onipanu, Lagos 102215, Lagos, Nigeria
Lagos, Nigeria 102215

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Helpware CX

4.8 46 reviews
Premier Verified

$5,000+

< $25 / hr

1,000 - 9,999

Serves Sao Paulo, Brazil

Services provided

20% Call Center Services

60% Customer Service Outsourcing

20% Back Office Outsourcing

Helpware is a specialized provider of customer care services, offering expertise in both inbound and outbound call center operations. The company consistently receives high praise for its ability to customize solutions, leading to seamless integration with clients' needs. Approximately 80% of reviewers highlight Helpware's proactive approach and strong project management skills, while 90% emphasize its cultural and operational alignment with client goals, reflecting an overall positive reception.

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Reviews mention Patient
Clients have expressed high satisfaction with Helpware's patient and professional approach to customer support. One reviewer noted their technicians are 'patient, professional, and polite,' effectively building strong relationships with clients. Additionally, Helpware consistently meets operational goals, such as exceeding ticket closure quotas. Overall, the sentiment surrounding Helpware's patience in handling client issues is notably positive, contributing to an ongoing partnership since 2018.

Customer Service Outsourcing for Parking Software Company

5.0 Feb 12, 2024

We’ve been impressed by how they deal with clients. They’re patient, professional, and polite. Moreover, they’re constantly building relationships with our client base.
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17 of 21 Call Center Services reviews are 5 stars

$200,000 – $999,999 avg. project cost

Call Center Services PROJECT HIGHLIGHT

Call Center Services for Digital Government Partner
5.0 — Helpware provides call center services for a digital government partner. They offer resources to assist the public on phones and email by responding to inbound calls and reviewing applications. Read more
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Average Project Cost Breakdown

$50,000 to $199,999 (12) $10,000 to $49,000 (10) Less than $10,000 (4) $200,000 to $999,999 (3) $1,000,000 to $9,999,999 (3) $10,000,000 + (1)

What Clients Have Said
Helpware is consistently praised for delivering strong value for money, with clients noting that their pricing aligns well with the quality of service provided. For instance, a customer support manager highlighted that Helpware's pricing fit their budget while offering great value, leading to improved customer satisfaction scores. Another client mentioned their investment of $18,000 monthly for six employees, emphasizing the cost-effectiveness and successful outcomes achieved. Overall, clients feel that Helpware offers exceptional service relative to the costs incurred.
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San Juan, Puerto Rico

1413 Avenue Ponce de Leon
San Juan, Puerto Rico 00909
31 - 40

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Select VoiceCom

4.8 9 reviews
Premier Verified

$5,000+

< $25 / hr

1,000 - 9,999

Serves Sao Paulo, Brazil

Services provided

30% Call Center Services

30% Customer Service Outsourcing

10% Back Office Outsourcing +3 services

10% Finance & Accounting Outsourcing (FAO)

10% IT Staff Augmentation

10% Sales Outsourcing

Select VoiceCom is a provider of Contact Center Services, specializing in customer support, telephonic support, and telemarketing services. Reviews indicate a strong cultural fit with clients, highlighted by impressive communication and project management skills. Notably, Select VoiceCom achieved a 35% increase in customer satisfaction and a 25% boost in sales conversions. Positive feedback predominates, with no significant areas for improvement highlighted by clients.

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0 of 1 reviews is 5 stars

$10,000 – $49,000 avg. project cost

Reviewed 1 time in the past 6 months
In the last six months, Select VoiceCom received positive feedback for their organized and communicative approach, with clients appreciating their quick responses and personalized service. One client highlighted their ability to align company values and culture, while successfully sourcing and hiring a talented team. Overall, sentiment is highly favorable, with no suggested areas for improvement noted by reviewers.
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2 of 4 Call Center Services reviews are 5 stars

$200,000 – $999,999 avg. project cost

Call Center Services PROJECT HIGHLIGHT

Call Center Services for Third-Party Management Company
4.5 — Select VoiceCom provides call center services for a third-party management company. The team handles customer calls and supports the client's internal call center. Read more
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Industry Experience

Select VoiceCom exhibits strong capabilities across various industries, including Media, Business Services, Advertising & Marketing, Pharmaceuticals, Financial Services, and Legal. Clients commend their reliability, project management, and the ability to deliver measurable results, such as increased sales and improved customer service. Overall, feedback suggests a positive sentiment, particularly in the Financial Services and Legal sectors, where their attention to quality and client needs is highlighted as a key strength.
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Media Business services Advertising & marketing Pharmaceuticals Other industries Legal Financial services

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Average Project Cost Breakdown

$10,000 to $49,000 (2) $50,000 to $199,999 (2) $1,000,000 to $9,999,999 (2) $200,000 to $999,999 (1)

What Clients Have Said
Clients express a strong sentiment regarding Select VoiceCom's cost-effectiveness and value for money, often highlighting it as a key reason for their selection. One client noted it offered 'good value for cost,' and another mentioned the 'high ratings' and 'great culture fit' that justified their investment. Overall, feedback indicates that Select VoiceCom consistently delivers results that exceed expectations, making them a reliable partner for various business needs.
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TDCX

4.8 12 reviews

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Verified

$100,000+

Undisclosed

10,000+

São Paulo, Brazil

Services provided

10% Call Center Services

50% Customer Service Outsourcing

20% Sales Outsourcing +2 services

10% Business Consulting

10% Content Moderation Services

TDCX is a prominent provider of Contact Center Services, offering comprehensive customer support solutions including inbound and outbound call handling, telemarketing, and customer care services. Reviews indicate a high satisfaction with TDCX's ability to provide scalable, high-quality service, with impressive results in customer satisfaction and service excellence. Approximately 95% of feedback highlights their effective communication, adaptability, and innovative approach to problem-solving.

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6 of 6 Call Center Services reviews are 5 stars

$1,000,000 – $9,999,999 avg. project cost

Call Center Services PROJECT HIGHLIGHT

Customer Deployment for Consumer Products Company
5.0 — TDCX supports customer experience deployment services for a consumer products company. They are also tasked with maintaining their own unique internal culture. Read more
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Industry Experience

TDCX demonstrates strong capabilities across various industries, including Hospitality & Leisure, Social Networking, Financial Services, Food & Beverages, Software, Consumer Products, Retail, and IT Services. Feedback emphasizes their agility, innovative problem-solving, and exceptional communication. Clients commend their ability to scale operations while maintaining high service quality, particularly in customer support and risk assessment. Overall sentiment is positive, with notable strengths in fostering partnerships, operational excellence, and a dedication to enhancing customer experience.
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Hospitality & leisure Social Networking Financial services Food & Beverages Software Consumer Products Retail IT Services

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Average Project Cost Breakdown

$1,000,000 to $9,999,999 (2) $200,000 to $999,999 (1) $10,000,000 + (1)

What Clients Have Said
Clients have expressed a generally positive sentiment regarding TDCX's cost and value for money. Feedback highlights their ability to deliver high-quality services while maintaining competitive pricing, as noted by a vendor manager who emphasized TDCX's best value in terms of cost and quality. However, some clients suggested that pricing could be more competitive. Overall, TDCX is regarded as a reliable partner that provides significant value, often exceeding expectations in service delivery.
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São Paulo, Brazil

Avenida Paulista 1374 – 6th floor, Bela Vista
São Paulo, Brazil 01310-100
101 - 150

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Customer Umbrella

5.0 20 reviews

$1,000+

< $25 / hr

250 - 999

São Paulo, Brazil

Services provided

10% Call Center Services

20% Back Office Outsourcing

20% IT Managed Services +4 services

20% Staffing

15% Customer Service Outsourcing

10% IT Staff Augmentation

5% Recruiting

Customer Umbrella is a proficient provider of Contact Center Services, excelling in Customer Support Services, Inbound and Outbound Call Center, and Telephonic Support. Reviewers consistently praise their professionalism and seamless integration into client operations, with 100% positive feedback highlighting their outstanding customer service and effective communication. Their expertise in call handling and proactive problem-solving significantly enhances client satisfaction and operational efficiency.

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Reviews mention Detail-oriented
Clients consistently highlighted Customer Umbrella's meticulous attention to detail and commitment to quality. A design company founder noted their astounding professionalism and thorough understanding of safety regulations, which significantly enhanced project success. Similarly, a player experience lead praised their support agents for their careful handling of player requests and seamless integration into game development workflows. Overall, the sentiment regarding detail-oriented service is overwhelmingly positive, with clients expressing satisfaction with their proactive problem-solving and adaptability.

Back Office Support for Photo Organization Platform

5.0 Mar 1, 2024

Their steadfast commitment to providing outstanding service was what made them most memorable. They constantly went above and beyond to make sure that all of the content on our platform complied with the strictest safety regulations. Their professionalism, knowledge, and meticulous attention to detail were absolutely astounding and made a big difference in our collaboration's success.
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3 of 4 Call Center Services reviews are 5 stars

Less than $10,000 avg. project cost

Call Center Services PROJECT HIGHLIGHT

Customer Support Services for Sports Betting & Gambling Firm
5.0 — Customer Umbrella provided customer support services for a sports betting and gambling firm. Their responsibilities included outbound calls, live chat support, and answering customer email Read more
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More responsive than most other service providers

Customer Umbrella is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.
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United States (5) Cyprus (2) Germany (2) Canada (1) England (1)
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Featured

What are Featured Providers?
SupportYourApp

4.9 75 reviews
Premier Verified

$1,000+

< $25 / hr

1,000 - 9,999

Serves Sao Paulo, Brazil

Services provided

25% Call Center Services

55% Customer Service Outsourcing

15% Back Office Outsourcing +1 service

5% Data Annotation Services

SupportYourApp specializes in Contact Center Services, offering 24/7 customer support, multilingual communication, and scalable solutions. Reviewers consistently highlight their flexibility, professional communication, and ability to meet clients’ operational needs. Approximately 90% of reviews praise their responsiveness and dedication, with many emphasizing their effective project management and commitment to improving customer care services.

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Reviews mention Open to feedback
Clients express a highly positive sentiment regarding SupportYourApp's openness to feedback. Notably, one client highlighted their ability to absorb feedback seamlessly, stating, "They are versatile and take on feedback very well." Another client emphasized their eagerness to understand customer needs, mentioning, "They aim to please and are receptive to feedback." Overall, the feedback indicates that SupportYourApp values communication and actively seeks to improve their services based on client input.

BPO for Health Tech Startup

4.5 Apr 19, 2022

They are versatile and take on feedback very well. Communication with the Service Delivery Manager has always been smooth, fast and clear. We have more or less daily check-ins, with a weekly team call to all catch up on tasks and personal lives.
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Customer Support Services for Heart Rate Monitor Store

5.0 Feb 2, 2021

The team of SupportYourApp are very open to communication. They listen to every suggestion that we make. Their working processes are very well set-up.
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Customer Support for Technology Platform

5.0 Sep 11, 2020

They’re receptive to feedback and usually deal well with criticism. With a lot of outsourced companies, the team members will give stock responses like “We understand”, and escalate things to their managers. SupportYourApp’s team tries to understand whatever we’re telling them.
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Industry Experience

SupportYourApp has demonstrated expertise across diverse industries including non-profit, fitness, education, gaming, healthcare, and technology. Clients commend their efficient customer support, quick response times, and adaptability to evolving business needs. Overall sentiment is positive, with notable strengths in improving operational efficiency and customer satisfaction. Companies in sectors like education and technology have particularly praised their ability to provide 24/7 support, indicating strong alignment for businesses seeking reliable customer service solutions.
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Non-profit Information technology Consumer Products eCommerce Retail HVAC Healthcare Telecommunications Arts, entertainment & music Research Advertising & marketing Transportation Other Industry Social Networking Hospitality & leisure Business services Gaming Education IT Services Financial services Manufacturing Fitness Software Wellness & Fitness

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Average Project Cost Breakdown

$10,000 to $49,000 (18) $50,000 to $199,999 (11) Less than $10,000 (5) $200,000 to $999,999 (1) $1,000,000 to $9,999,999 (1)

What Clients Have Said
Clients consistently commend SupportYourApp for their cost-effectiveness and the value they provide. Multiple reviews highlight that the pricing aligns well with budgets, leading to strong partnerships. For instance, one client noted the 'good value for cost' and another emphasized 'pricing fit our budget.' Overall, the sentiment is overwhelmingly positive, with numerous clients expressing satisfaction with the quality of service relative to the investment, indicating a strong return on investment.
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DSR, Argentina

Libertador Avenue 2442, 4th Floor, Olivos
DSR, Argentina B1636
2 - 5

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HelpSquad

5.0 11 reviews
Premier Verified

$1,000+

< $25 / hr

250 - 999

Serves Sao Paulo, Brazil

Services provided

30% Call Center Services

40% Back Office Outsourcing

30% Customer Service Outsourcing

HelpSquad is a provider of comprehensive Customer Support Services, specializing in Contact Center Services, including inbound and outbound call handling and chat support. Their reviews highlight exceptional communication, timely project management, and customized solutions, with 100% of reviewers noting their responsiveness and technical depth, and 86% emphasizing the company's cost-effectiveness and cultural alignment.

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Industry Experience

HelpSquad has demonstrated strong expertise across various industries, including Real Estate, Advertising & Marketing, Medical, Manufacturing, and Education. Clients noted exceptional communication and timely project delivery, leading to significant improvements in customer service efficiency, lead generation, and operational cost savings. Overall sentiment is positive, highlighting HelpSquad's adaptability and responsiveness, making them a suitable partner for businesses seeking comprehensive customer support solutions.
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Real estate Education Pharmaceuticals Advertising & marketing Medical Consumer Products Manufacturing Business services Software Supply Chain, Logistics, and Transport Healthcare

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Average Project Cost Breakdown

Less than $10,000 (3) $10,000 to $49,000 (3) $50,000 to $199,999 (1) $200,000 to $999,999 (1)

What Clients Have Said
Clients consistently highlight HelpSquad's affordability and value for money, noting that their pricing fits within budgets while delivering significant results. For instance, one client reported a 33% reduction in labor costs, while another emphasized the excellent service quality at a reasonable price. Overall sentiment reflects satisfaction with the cost-effectiveness of HelpSquad's services, aligning well with client expectations and project outcomes.
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More responsive than most other service providers

HelpSquad is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.
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Hatboro, Pennsylvania (3) New Orleans, Louisiana (1) Rochester, Minnesota (1) San Diego, California (1) Lexington, Kentucky (1) Oak Brook, Illinois (1) Lawrenceville, New Jersey (1) Quakertown, Pennsylvania (1) Souderton, Pennsylvania (1)

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Business & Services Solutions

5.0 17 reviews
Verified

$1,000+

< $25 / hr

50 - 249

Serves Sao Paulo, Brazil

Services provided

40% Call Center Services

40% Customer Service Outsourcing

10% Back Office Outsourcing +1 service

10% Sales Outsourcing

Business & Services Solutions is a comprehensive provider of Contact Center Services, specializing in fields such as Customer Support Services and Technical Support. They are consistently praised for their ability to integrate seamlessly with clients' operations and for their proactive, empathetic service approach. With over 90% of feedback highlighting their strategic alignment and technical expertise, they excel in adapting to industry-specific needs, optimizing performance, and enhancing customer satisfaction across diverse sectors.

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Reviews mention Team players
Clients consistently highlight the team-oriented approach of Business & Services Solutions, emphasizing their cultural assimilation and commitment to client missions. Notably, a representative provided after-hours support to a non-profit director during a security crisis, illustrating their dedication. The seamless integration of their team with the client's operations led to significant successes, such as zero critical support tickets during a product launch. Overall, feedback reflects a strong sentiment of appreciation for their collaborative and proactive nature.

Call Center Services for Medical Device Manufacturer

5.0 Jun 21, 2025

Most importantly, they became seamless extensions of our quality team, flagging three potential documentation issues before they reached our clients. Business & Services Solutions operated with what we called Manufacturing Precision in their service delivery. When we faced unexpected material delays for a robotic surgery instrument project, their team developed customized client notifications within hours while coordinating alternative solutions, all while maintaining perfect documentation for audit readiness.
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Call Center Services for Cybersecurity Company

5.0 Jun 22, 2025

Their operational rhythm synchronized perfectly with our development cycles. When we prepared to launch our next-generation firewall module, they didn't just train their team - they created an entire parallel support structure with dedicated specialists who had received advanced training directly from our lead engineers. The result? Zero critical support tickets during the crucial first 72 hours post-launch.
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Industry Experience

Business & Services Solutions has demonstrated strong expertise across various industries, including Pharmaceuticals, IT Services, Gaming, Healthcare, and Construction. Clients have praised their ability to adapt communication and support strategies to meet industry-specific needs, showcasing strengths in technical knowledge, empathy, and operational efficiency. Overall sentiment reflects satisfaction, with notable impacts on customer satisfaction, response times, and operational improvements, making them a fitting choice for projects in these sectors.
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Other industries Pharmaceuticals IT Services Gaming Medical Healthcare Construction Software Business services Advertising & marketing

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Average Project Cost Breakdown

$10,000 to $49,000 (11) $50,000 to $199,999 (2)

What Clients Have Said
Clients consistently report that Business & Services Solutions offers excellent value for their cost, with many noting that the pricing aligns well with their budgets. Specific feedback highlights a strong cultural fit and the company's commitment to understanding client needs, enhancing the perceived value. For instance, one client appreciated how the services allowed for a significant reduction in unresolved tickets, demonstrating efficiency and effectiveness. Overall, the sentiment towards the company's pricing and value proposition is overwhelmingly positive.
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Canada (4) Australia (2) France (2) Spain (2) Germany (1) Poland (1) Singapore (1)
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Labora

5.0 1 review

$1,000+

Undisclosed

10 - 49

São Paulo, Brazil

Services provided

50% Customer Service Outsourcing

50% Sales Outsourcing

Labora is a business process outsourcing company specializing in connecting influencers with travelers. The reviews highlight their effective project management, with timely deliverables and excellent response times. While clients appreciate their dedication, some suggest incorporating AI more effectively. Overall feedback is predominantly positive, underscoring their strong cultural fit and commitment to client projects.

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Industry Experience

Labora has demonstrated expertise in the Information Technology sector, particularly in facilitating connections between influencers and travelers through Business Process Outsourcing strategies. Clients have praised their timely delivery, strong communication, and commitment to project success. Overall sentiment within this industry is positive, highlighting Labora's ability to enhance user experiences and foster community engagement. Potential clients in travel and influencer marketing may find Labora particularly well-suited for their projects.
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Information technology

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Average Project Cost Breakdown

$50,000 to $199,999 (1)

What Clients Have Said
Clients have noted that Labora offers good value for money, with timely deliverables and responsive communication. One client highlighted their project management effectiveness, stating, "Most of their deliveries were on time" and praised their quick response times. Overall, the sentiment is positive, with clients appreciating the company's commitment to their projects, although there are suggestions for improvement, such as better integration of AI technology.
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Combine Global Recruitment

5.0 1 review

$1,000+

Undisclosed

10 - 49

Sao Paulo, Brazil

Services provided

30% Recruiting

15% HR Outsourcing

15% Staffing +4 services

10% Customer Service Outsourcing

10% Executive Search

10% Recruitment Process Outsourcing

10% Sales Outsourcing

Combine Global Recruitment specializes in structuring management teams for fast-growing companies and creating efficient organizational structures. Their reviews highlight a seamless workflow with prompt, constructive communication, and comprehensive candidate data, facilitating informed decision-making. The feedback is overwhelmingly positive, with clients praising their strategic approach and effectiveness in meeting ambitious growth objectives. The company's ability to quickly grasp core business needs is particularly impressive.

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Industry Experience

Combine Global Recruitment has demonstrated expertise in the Logistics & Supply Chain sector, particularly with fast-growing companies like Nowports. Feedback highlights their strategic approach to building effective teams and company culture, resulting in solid organizational structures and quality candidate pipelines. Clients commend their ability to provide comprehensive data for decision-making and effective communication throughout the engagement. Overall, sentiment in this industry is highly positive, indicating a strong fit for organizations seeking robust recruitment solutions.
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Logistics & Supply Chain

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Average Project Cost Breakdown

$10,000 to $49,000 (1)

What Clients Have Said
Clients have praised Combine Global Recruitment for their holistic approach and strategic insights, which are perceived as valuable in meeting fast growth demands. One client noted the comprehensive candidate data provided, aiding in informed decision-making. Overall, the sentiment reflects satisfaction with the cost-to-value ratio, highlighting that the service's quality justifies the investment. The direct involvement of senior leadership, such as the CEO, was also appreciated, enhancing the perceived value.
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More responsive than most other service providers

Combine Global Recruitment is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.
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BYG Advantage

Not yet reviewed

$100,000+

$100 - $149 / hr

10 - 49

London, England

Services provided

70% Sales Outsourcing

30% Marketing Strategy

BYG Advantage is a Sales Outsourcing company located in New York, New York and Singapore, Singapore. The team offers Sales Outsourcing and Marketing Strategy.
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Sao Paulo, Brazil

Av. Eng. L. C. Berrini 105 - Suite 1014 CEP
Sao Paulo, Brazil 04571-010
1

+1 (845) 770-7526

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Apex America

Not yet reviewed

$10,000+

Undisclosed

10,000+

Sao Paulo, Brazil

Services provided

40% Call Center Services

20% Back Office Outsourcing

20% Customer Service Outsourcing +3 services

10% Content Moderation Services

5% Business Consulting

5% Robotics Process Automation

Apex America is a telephone answering service. Established in 2003, the firm is in Córdoba, Argentina and ARW, Argentina. Their services include Call Center Services and Back Office Outsourcing.
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Sao Paulo, Brazil

100 Avenida Alfredo Egídio de Souza Aranha
Sao Paulo, Brazil 04726-170
751 - 1000

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Altio BPO and Technology

Not yet reviewed

$5,000+

< $25 / hr

250 - 999

sao paulo, Brazil

Services provided

40% Call Center Services

50% Custom Software Development

10% Web Design

Founded in 2011, Altio BPO and Technology is a software development firm and call center service. The firm focuses on Custom Software Development and Call Center Services, and is midsize.
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What are Featured Providers?
six eleven global services

4.8 10 reviews
Verified

$1,000+

< $25 / hr

1,000 - 9,999

Serves Sao Paulo, Brazil

Services provided

40% Call Center Services

30% Back Office Outsourcing

30% Customer Service Outsourcing

Six Eleven Global Services is a customer support services provider specializing in call handling and customer service operations. The company has garnered positive feedback, with reviewers highlighting their exceptional responsiveness and alignment with company values. A significant 100% of reviewers commend their swift one-hour response times and the cultural fit, without any noted areas for improvement.

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Reviews mention Timely
Clients express a highly positive sentiment regarding the timeliness of Six Eleven Global Services. They consistently deliver responses promptly, addressing requests and feedback with diligence. One client noted, 'Six eleven always replies on time,' highlighting their effective communication and commitment to meeting deadlines. The team's ability to maintain project accuracy over 95% further underscores their reliability in timely execution, reinforcing their reputation for professionalism and responsiveness.

BPO Services for Logistics & Supply Chain Company

5.0 Apr 25, 2023

Six eleven always replies on time. Whatever being requested, whenever being asked, they will give responses. Six eleven reviews all the feedbacks in detail, and always take effective solutions to solve the problem.
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1 of 1 Call Center Services reviews are 5 stars

$50,000 – $199,999 avg. project cost

Call Center Services PROJECT HIGHLIGHT

Call Center Services for E-Commerce Company
5.0 — Six eleven global services provides call center services to help an e-commerce company communicate with their customers. The vendor's team asks the end customers about their product experience. Read more
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Industry Experience

Six Eleven Global Services has demonstrated strengths in various industries, including Advertising & Marketing, Logistics & Supply Chain, Beauty & Cosmetics, Telecommunications, Consulting, and Wellness & Fitness. Clients praised their effective communication, high-quality service, and responsiveness. They excelled in providing customer support and managing projects with impressive accuracy, particularly in Logistics and Telecommunications where they ensured operational efficiency. Overall, they are a strong fit for companies seeking reliable outsourcing solutions in these sectors.
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Logistics & Supply Chain Advertising & marketing Beauty & Cosmetics Telecommunications Consulting Wellness & Fitness

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United States (6) Canada (1) Malaysia (1)
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Simply Contact

4.8 26 reviews
Verified

$1,000+

< $25 / hr

250 - 999

Serves Sao Paulo, Brazil

Services provided

30% Call Center Services

60% Customer Service Outsourcing

10% Back Office Outsourcing

Simply Contact is a professional contact center services company specializing in inbound and outbound call handling, customer support services, and telephonic support across various languages and channels. Reviews indicate a remarkable satisfaction rate, with over 95% of feedback being positive, highlighting their efficiency, adaptability, and exceptional customer care services. Notably, Simply Contact achieved a 30-45% increase in customer satisfaction scores for multiple clients.

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12 of 15 Call Center Services reviews are 5 stars

$200,000 – $999,999 avg. project cost

Call Center Services PROJECT HIGHLIGHT

Call Center Staffing for Government Helpline
5.0 — Simply Contact provides staff to a government hotline's team; they hire and train call center agents to cover workflows around the clock. They've organized the hotline's IT structure, monitoring, Read more
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Industry Experience

Simply Contact has demonstrated expertise across multiple industries, including Information Technology, Financial Services, Software, Education, Advertising & Marketing, and Retail. Clients consistently highlight their strengths in providing efficient customer support, adaptability, and multilingual services. Positive feedback reflects enhanced customer satisfaction, increased resolution speeds, and tailored solutions across sectors. Overall sentiment is particularly favorable within IT and Software, indicating a strong fit for businesses seeking reliable customer service and support.
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Software Information technology Financial services Education Advertising & marketing IT Services Arts, entertainment & music Retail Hospitality & leisure Human Resources Business services Telecommunications

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More responsive than most other service providers

Simply Contact is responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.
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Ukraine (8) United States (7) England (4) Israel (1) Italy (1) Latvia (1) Philippines (1)

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Significo

5.0 6 reviews
Premier Verified

$1,000+

$25 - $49 / hr

50 - 249

Serves Sao Paulo, Brazil

Services provided

40% Call Center Services

40% CRM Consulting and SI

10% Back Office Outsourcing +1 service

10% Customer Service Outsourcing

Significo is a dedicated provider of Contact Center Services, specializing in Inbound Call Center and Customer Support Services. Their clients, including those in the automotive and oil industries, consistently praise them for their timeliness, adaptability, and outstanding customer care, resulting in increased customer satisfaction and reduced wait times. Approximately 100% of reviewers highlight their impressive responsiveness and alignment with client needs.

See all 6 projects

3 of 3 Call Center Services reviews are 5 stars

1 new review for Call Center Services in past 6 months

$10,000 – $49,000 avg. project cost

Call Center Services PROJECT HIGHLIGHT

Call Center Services for Automotive Services Company
5.0 — Significo provided digital marketing services for an automotive company. The team worked on e-mobility and after-sales marketing campaigns. Read more
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Industry Experience

Significo has demonstrated expertise in the Automotive and Energy & Natural Resources industries. In the Automotive sector, clients have praised their effective customer support and ability to enhance customer satisfaction and sales. For Energy & Natural Resources, they excelled in providing seamless customer care, resulting in improved loyalty program engagement and customer satisfaction. Overall, the sentiment is highly positive, indicating a strong alignment with client values and a commitment to excellence across both industries.
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Automotive Energy & natural resources

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Average Project Cost Breakdown

Less than $10,000 (1) $50,000 to $199,999 (1)

What Clients Have Said
Clients consistently highlight Significo's competitive pricing and strong value for money. One client noted that the pricing 'fit our budget' and emphasized 'good value for cost,' while another remarked on their 'great culture fit' and alignment of company values. Overall, feedback suggests that Significo delivers effective solutions without compromising quality, leading to increased customer satisfaction and operational efficiency.
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More responsive than most other service providers

Significo is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.
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Amaro Group

Not yet reviewed

Undisclosed

Undisclosed

50 - 249

Sao Paulo, Brazil

Services provided

100% Call Center Services

Amaro Group is a call center service. They are based in Sao Paulo, Brazil and have midsize team. They provide Call Center Services.
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InHouse Contact Center and Information Technology

Not yet reviewed

Undisclosed

Undisclosed

50 - 249

Santo Amaro, Brazil

Services provided

100% Call Center Services

Headquartered in Santo Amaro, Brazil, InHouse Contact Center and Information Technology is a call center company. They provide Call Center Services and were founded in 1988.
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What are Featured Providers?

Valoris Center

4.9 13 reviews
Premier Verified

$1,000+

< $25 / hr

250 - 999

Serves Sao Paulo, Brazil

Services provided

50% Call Center Services

20% Customer Service Outsourcing

15% Back Office Outsourcing +1 service

15% CRM Consulting and SI

Valoris Center is a distinguished provider of Contact Center Services, offering a comprehensive suite of Customer Support Services, including Inbound and Outbound Call Center operations, Telemarketing Services, and Customer Care Services. Across their reviews, 85% of clients commend their flexibility, proactive approach, and strong project management, though some note room for improvement in personnel turnover and attention to detail.

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6 of 8 Call Center Services reviews are 5 stars

1 new review for Call Center Services in past 6 months

$10,000 – $49,000 avg. project cost

Call Center Services PROJECT HIGHLIGHT

Call Center Services for Retail Company
4.5 — Valoris Center provides call center services for a retail company. The team handles customer complaints and feedback and dispatches them to the right departments to provide solutions. Read more
Read 8 Reviews

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Industry Experience

Valoris Center has garnered positive feedback across multiple industries, including Financial Services, eCommerce, Automotive, and Business Services. Clients commend their customer-centric approach, high service standards, and flexible solutions. In Financial Services, they excelled in customer satisfaction and efficient service delivery, achieving high satisfaction rates. In eCommerce, their appointment setting demonstrated strong engagement. Overall, Valoris Center is particularly well-suited for organizations seeking robust customer support and operational efficiency in dynamic environments.
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Other Industry Financial services eCommerce Business services Arts, entertainment & music Automotive Consumer Products Retail

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More responsive than most other service providers

Valoris Center is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.
Get in Touch

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Romania (8) Austria (1) Croatia (1) Russia (1)

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Belkins

4.9 229 reviews
Premier Verified

$10,000+

< $25 / hr

50 - 249

Serves Sao Paulo, Brazil

Services provided

10% Call Center Services

70% Sales Outsourcing

10% CRM Consulting and SI +1 service

10% Email Marketing

Belkins is a lead generation and outbound marketing company that specializes in creating effective sales campaigns through email, LinkedIn outreach, and cold-calling services. Reviews consistently highlight their ability to generate qualified leads, with 100% of reviewers noting successful appointment bookings and measurable outcomes. Clients praise Belkins' professionalism, timely communication, and high-quality project management, with no significant areas for improvement suggested.

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45 of 48 Call Center Services reviews are 5 stars

5 new reviews for Call Center Services in past 6 months

$10,000 – $49,000 avg. project cost

Call Center Services PROJECT HIGHLIGHT

Lead Generation for E-Commerce Dev Agency
5.0 — Belkins provides lead generation services for an e-commerce development agency. The team conducts lead research, prospect data enrichment, email and LinkedIn outreach, and schedules meetings with Read more
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Industry Experience

Belkins has received positive feedback across various industries, including Advertising & Marketing, Information Technology, Healthcare, and Education. Clients commend their expertise in lead generation, responsiveness, and tailored strategies that yield high-quality leads and appointments. The company has effectively supported clients in scaling operations and improving sales pipelines. Overall sentiment is highly favorable, particularly in sectors like IT and Marketing, where results often exceed expectations, making Belkins a strong candidate for organizations seeking similar services.
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Select Industry to see insights

IT Services Arts, entertainment & music Healthcare Software Consulting Design Telecommunications Business services Information technology Medical Financial services Manufacturing Education Food & Beverage Chemicals & Biotechnology Logistics & Supply Chain Media Wellness & Fitness Human Resources Energy & natural resources Motion Pictures & Film Consumer products & services Automotive Construction Legal Retail Other Industry Real estate Research Engineering Utilities Other industries Advertising & marketing

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Average Project Cost Breakdown

$10,000 to $49,000 (108) $50,000 to $199,999 (31) Less than $10,000 (25) $200,000 to $999,999 (3) $1,000,000 to $9,999,999 (1)

What Clients Have Said
Clients consistently commend Belkins for their exceptional value for money, with many reporting significant returns on investment. For instance, one client noted a 3.6x ROI from a $9,000 deal, while another highlighted the booking of 60 appointments within a few months. Overall, clients appreciate Belkins' ability to deliver high-quality leads and appointments, often exceeding initial targets and expectations, making them a trusted partner in lead generation.
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United States (135) Ukraine (23) Canada (8) Estonia (6) England (5) Germany (5) Poland (3) Russia (2) Norway (2) Denmark (2) Belgium (2) Ireland (2) Cyprus (2) Latvia (2) Singapore (2) Portugal (2) Netherlands (2) Czech Republic (1) Finland (1) Mexico (1) Romania (1) Australia (1) Lithuania (1) Slovenia (1) Switzerland (1) United Arab Emirates (1) Israel (1) Chile (1) India (1)

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A-SALES AB

4.9 62 reviews
Premier Verified

$1,000+

< $25 / hr

50 - 249

Serves Sao Paulo, Brazil

Services provided

10% Call Center Services

80% Sales Outsourcing

10% Email Marketing

A-SALES AB specializes in outbound sales and lead generation services. With a strong emphasis on creating tailored outreach campaigns, the company consistently delivers measurable results, averaging 10-22 qualified meetings per month for various clients. Client feedback is overwhelmingly positive, with 100% of reviewers highlighting A-SALES AB's precision targeting and reliable project management, while none reported areas for significant improvement.

See all 62 projects

19 of 20 reviews are 5 stars

12 new reviews for Call Center Services services

Less than $10,000 avg. project cost

Reviewed 20 times in the past 6 months
Recent reviews of A-SALES AB reflect a positive sentiment, highlighting their effective lead generation and structured project management. Clients noted an average of 15-22 qualified meetings per month, with strong communication and timely deliverables. One client praised their ability to adapt messaging for niche markets, while another emphasized their responsiveness and commitment to client success. However, a single negative review criticized quality issues and communication lapses, suggesting a need for improvement in those areas.
Read 20 Recent Reviews

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16 of 16 Call Center Services reviews are 5 stars

13 new reviews for Call Center Services in past 6 months

Less than $10,000 avg. project cost

Call Center Services PROJECT HIGHLIGHT

Sales, Email Mktg & Call Center Services for BPO Company
5.0 — A-SALES AB provided sales outsourcing services for a BPO company. The team developed a persona and messaging and outreach sequences, and managed multichannel campaigns through cold emails and calls. Read more
Read 16 Reviews

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Industry Experience

A-SALES AB has proven expertise across industries such as Healthcare, IT Services, Advertising & Marketing, and Consulting. Clients commend their strong project management, personalized outreach, and ability to generate qualified leads effectively. Feedback highlights their nuanced understanding of highly regulated markets like Healthcare and their agile approach in IT and Advertising sectors, resulting in measurable success in booking meetings and expanding pipelines. Overall, they are well-suited for organizations seeking to enhance lead generation and sales strategies in these domains.
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Select Industry to see insights

Construction Consumer Products Government Manufacturing Information technology Financial services Education Healthcare Software Supply Chain, Logistics, and Transport Human Resources Advertising & marketing Business services IT Services Consulting

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Average Project Cost Breakdown

Less than $10,000 (19) $10,000 to $49,000 (13)

What Clients Have Said
The feedback regarding A-SALES AB's pricing indicates a consistent sentiment of good value for money. Many clients noted that the company's services fit their budgets while delivering impressive results, such as generating a steady stream of qualified meetings. One client highlighted, 'Pricing fit our budget' and 'Good value for cost,' while another mentioned, 'They delivered all promises and were always responsive.' However, a few reviews expressed concerns about the quality of service, suggesting that client experiences may vary, especially regarding the effectiveness of communication and project management.
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AHEAD Infraestrutura para Contact Centers

Not yet reviewed

Undisclosed

Undisclosed

50 - 249

São Paulo, Brazil

Services provided

100% Call Center Services

Established in 2007, AHEAD Infraestrutura para Contact Centers is a midsize answering service company. Their services include Call Center Services.
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Daleth AC Ambiente Colaborativo

Not yet reviewed

Undisclosed

Undisclosed

50 - 249

Sao Paulo, Brazil

Services provided

100% Call Center Services

Founded in 2008, Daleth AC Ambiente Colaborativo, a midsize answering service, is located in Sao Paulo, Brazil. Their team provides Call Center Services.
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JobHome

Not yet reviewed

Undisclosed

Undisclosed

10 - 49

Sao Paulo, Brazil

Services provided

100% Call Center Services

JobHome is a telephone answering service. The Sao Paulo, Brazil-based agency was founded in 2017. Their services include Call Center Services.
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BlueLab

Not yet reviewed

Undisclosed

Undisclosed

10 - 49

Sao Paulo, Brazil

Services provided

100% Call Center Services

BlueLab is a call center. Located in Sao Paulo, Brazil, the team offers Call Center Services.
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ALKES

Not yet reviewed

Undisclosed

Undisclosed

50 - 249

Sao Paulo, Brazil

Services provided

100% Call Center Services

ALKES is an answering service. Headquartered in Sao Paulo, Brazil, the company focuses on Call Center Services.
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ARC TELECOM

Not yet reviewed

Undisclosed

Undisclosed

10 - 49

Sao Paulo, Brazil

Services provided

100% Call Center Services

Located in Sao Paulo, Brazil, ARC TELECOM is a small call center service. Their services include Call Center Services.
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i9 Contact Center

Not yet reviewed

Undisclosed

Undisclosed

50 - 249

Sao Paulo, Brazil

Services provided

100% Call Center Services

Founded in 2009, i9 Contact Center is a midsize answering service company based in Sao Paulo, Brazil. Their team focuses on Call Center Services.
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Top Use - Headsets

Not yet reviewed

Undisclosed

Undisclosed

50 - 249

Cotia , Brazil

Services provided

100% Call Center Services

Top Use - Headsets is an answering service headquartered in Cotia , Brazil. Founded in 1996, the team focuses on Call Center Services.
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Diallink

Not yet reviewed

Undisclosed

Undisclosed

50 - 249

SAO PAULO, Brazil

Services provided

100% Call Center Services

Diallink is a call center company. In SAO PAULO, Brazil, the agency was founded in 2006. Their services include Call Center Services.
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Neobpo

Not yet reviewed

Undisclosed

Undisclosed

10,000+

São Paulo, Brazil

Services provided

40% Call Center Services

30% Back Office Outsourcing

10% Business Consulting +2 services

10% Digital Strategy

10% IT Managed Services

Neobpo is a call center service. Launched in 2017, the team specializes in Call Center Services and Back Office Outsourcing. The company is based in São Paulo, Brazil.
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Vermont XCenter

Not yet reviewed

Undisclosed

Undisclosed

250 - 999

Sao Paulo, Brazil

Services provided

40% Call Center Services

40% Sales Outsourcing

10% Business Consulting +1 service

10% IT Strategy Consulting

Vermont XCenter, a midsize answering service company, is based in Sao Paulo, Brazil. Their services include Call Center Services and Sales Outsourcing.
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AG Call Center

Not yet reviewed

Undisclosed

Undisclosed

10 - 49

Sao Paulo, Brazil

Services provided

40% Call Center Services

30% Customer Service Outsourcing

30% Sales Outsourcing

AG Call Center is a small phone answering service launched in 2002. Their team specializes in Call Center Services and Customer Service Outsourcing.
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Leadmedia

Not yet reviewed

Undisclosed

Undisclosed

10 - 49

Sao Paulo, Brazil

Services provided

20% CRM Consulting and SI

20% Ecommerce Marketing

20% Email Marketing +2 services

20% Pay Per Click

20% Sales Outsourcing

Small Email Marketing company Leadmedia, is headquartered in Sao Paulo, Brazil. Their services include Email Marketing and Pay Per Click.
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Novatrade Brasil

Not yet reviewed

Undisclosed

Undisclosed

10 - 49

Sao Paulo, Brazil

Services provided

10% Call Center Services

50% Logistics & Supply Chain Consulting

40% Business Consulting

Launched in 2012, Novatrade Brasil is a Logistics & Supply Chain Consulting company. The agency focuses on Logistics & Supply Chain Consulting and Business Consulting.
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Special call center

Not yet reviewed

Undisclosed

Undisclosed

10 - 49

São Paulo, Brazil

Services provided

100% Call Center Services

Special call center is a São Paulo, Brazil-based call center. The team specializes in Call Center Services.
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Ultracall

Not yet reviewed

Undisclosed

Undisclosed

2 - 9

São Paulo, Brazil

Services provided

100% Call Center Services

Ultracall is an answering service company. In São Paulo, Brazil, their small team provides Call Center Services. The firm was established in 2011.
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Quality Contact Center

Not yet reviewed

Undisclosed

Undisclosed

2 - 9

Taboão da Serr, Brazil

Services provided

100% Call Center Services

Quality Contact Center, a small answering service, is based in Taboão da Serr, Brazil. Their services include Call Center Services.
Read more

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Kindico Digital Marketing Agency Ltd

Not yet reviewed

Undisclosed

Undisclosed

10 - 49

Sao Paulo, Brazil

Services provided

50% Affiliate Marketing

50% Sales Outsourcing

Kindico Digital Marketing Agency Ltd is an Affiliate Marketing and Sales Outsourcing company founded in 2016. The team specializes in Affiliate Marketing and Sales Outsourcing.
Read more

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Maromatel - Vivo Empresas

Not yet reviewed

Undisclosed

Undisclosed

10 - 49

Sao Paulo, Brazil

Services provided

40% Call Center Services

50% Business Consulting

10% Customer Service Outsourcing

Business Consulting company Maromatel - Vivo Empresas is located in Sao Paulo, Brazil. They offer Business Consulting and Call Center Services and were established in 2002.
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Ayty Tech

Not yet reviewed

Undisclosed

Undisclosed

50 - 249

São Paulo, Brazil

Services provided

24% Call Center Services

20% CRM Consulting and SI

20% IT Strategy Consulting +3 services

16% Customer Service Outsourcing

10% E-Commerce Development

10% IT Managed Services

Founded in 2008, Ayty Tech is a midsize answering service company. Their services include Call Center Services and CRM consulting and SI.
Read more

São Paulo, Brazil

Av. Brigadeiro Faria Lima, 1685, Conj.3C
São Paulo, Brazil 01452-001

+ 55.11.3522.9211

See All Locations (2)

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Bizpro Processos de Negócios

Not yet reviewed

Undisclosed

Undisclosed

2 - 9

Sao Paulo, Brazil

Services provided

20% Call Center Services

50% Customer Service Outsourcing

30% Back Office Outsourcing

Bizpro Processos de Negócios is a Customer Service Outsourcing company. The firm is in Sao Paulo, Brazil. Their team provides Customer Service Outsourcing and Back Office Outsourcing.
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Top Call Center Services & Voice Services in Sao Paulo

List of the Top Sao Paulo Call Center Companies & Voice Services

Reviews mention Well-executed projects

Customer Service Outsourcing for Gaming Company

Multilingual Customer Support for Beverage Company

Back Office Outsourcing for E-Commerce Co

Average Project Cost Breakdown

What Clients Have Said

Reviews mention Patient

Customer Service Outsourcing for Parking Software Company

Call Center Services for Digital Government Partner

Average Project Cost Breakdown

What Clients Have Said

Reviewed 1 time in the past 6 months

Call Center Services for Third-Party Management Company

Industry Experience

Select Industry to see insights

Average Project Cost Breakdown

What Clients Have Said

Customer Deployment for Consumer Products Company

Industry Experience

Select Industry to see insights

Average Project Cost Breakdown

What Clients Have Said

Reviews mention Detail-oriented

Back Office Support for Photo Organization Platform

Customer Support Services for Sports Betting & Gambling Firm

Customer Umbrella is very responsive

Reviews mention Open to feedback

BPO for Health Tech Startup

Customer Support Services for Heart Rate Monitor Store

Customer Support for Technology Platform

Industry Experience

Select Industry to see insights

Average Project Cost Breakdown

What Clients Have Said

Industry Experience

Select Industry to see insights

Average Project Cost Breakdown

What Clients Have Said

HelpSquad is very responsive

Reviews mention Team players

Call Center Services for Medical Device Manufacturer

Call Center Services for Cybersecurity Company

Industry Experience

Select Industry to see insights

Average Project Cost Breakdown

What Clients Have Said

Industry Experience

Select Industry to see insights

Average Project Cost Breakdown

What Clients Have Said

Industry Experience

Select Industry to see insights

Average Project Cost Breakdown

What Clients Have Said

Combine Global Recruitment is very responsive

Reviews mention Timely

BPO Services for Logistics & Supply Chain Company

Call Center Services for E-Commerce Company

Industry Experience

Select Industry to see insights

Call Center Staffing for Government Helpline

Industry Experience

Select Industry to see insights

Simply Contact is responsive

Call Center Services for Automotive Services Company

Industry Experience

Select Industry to see insights

Average Project Cost Breakdown

What Clients Have Said

Significo is very responsive

Call Center Services for Retail Company

Industry Experience

Select Industry to see insights

Valoris Center is very responsive

Lead Generation for E-Commerce Dev Agency

Industry Experience

Select Industry to see insights

Average Project Cost Breakdown