Top Back Office Outsourcing Companies in South Africa
42 Companies
List of the Top South Africa Back Office Outsourcing Service Providers
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$1,000+< $25 / hr50 - 249Serves South AfricaServices provided
20% Back Office Outsourcing15% Customer Service Outsourcing15% Data Annotation Services +5 services15% Document Digitization & Management10% Call Center Services10% Content Moderation Services10% Litigation Support Services5% TranscriptionSee all 18 projectsTECHSPEED INC is a Business Process Outsourcing (BPO) company specializing in Back Office Services and Administrative Support Services. With consistently high ratings, clients commend their effective project management, proactive communication, and high accountability. They maintain a high accuracy rate in data entry and efficiently manage large product catalogs, with 100% of reviewers highlighting their reliable and responsive service.
Reviews mention Timely
Overall, client feedback regarding TECHSPEED INC's timeliness is overwhelmingly positive. Clients frequently highlight their ability to deliver work on or ahead of schedule, with one client noting, 'All deliverables were completed on time or ahead of deadline.' Another mentioned, 'They always deliver work on time.' Their proactive communication and responsiveness to urgent requests further reinforce their reputation for timely performance, as seen in multiple reviews where clients felt assured of receiving timely updates and solutions.-
Transcription Services for Consumer Credit Reporting Agency
5.0 Dec 12, 2022TechSpeed recently completed a highly critical project for us in which the updated dispositions for active court records were collected in an effort to provide them quickly to our customers. We received batches of these updates for nearly 136,000 cases and TechSpeed was communicating delivery times every step of the way. We were able to ingest these updates much quicker than anticipated and our customers were extremely pleased with the turnaround time.
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Data Entry Services for M&A Advisory Firm
5.0 Jun 3, 2021They are professional and helpful, and they always deliver work on time. Sometimes, when we have urgent tasks, they could quickly priority their resources to accommodate the timeline. Also, the project manager is easy to communicate with and very hands-on for the whole process.
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Data Entry for Scholarship Fund
5.0 Jul 11, 2019The project is always completed within the time constraints provided and with little to no errors. This data entry project being completed nearly perfectly and within our time constraints is vital to the success of our organization. We could not operate without their assistance.
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Data Mining to Assess Global Pain Landscape
5.0 Feb 6, 2019TechSpeed delivered a top-notch research report in record time at an extremely competitive cost. Regarding communication, TechSpeed LLC responded almost instantly to every request we had. They created the deliverables very quickly. The workflow was effective and fast.
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Data Entry & Mobile App Dev for Boutique Design Firm
5.0 Dec 17, 2018TechSpeed delivered the projects on time with competitive pricing. Both clients have signed on for more projects with us based on the results we delivered. The speed, accuracy, and value of their work were outstanding.
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2 of 2 reviews are 5 starsUnknown avg. project costRead 2 Recent ReviewsReviewed 2 times in the past 6 months
Recent client feedback on TECHSPEED INC highlights their exceptional service and professionalism. One client noted their effective data management for a WordPress project, emphasizing timely delivery and adaptability to changes. Another client praised the company's speed and accuracy in providing election information, surpassing competitors. Overall, clients express high satisfaction, with no significant areas for improvement identified, indicating TECHSPEED INC as a reliable partner for diverse project needs.Was this helpful?
2 of 2 Back Office Outsourcing reviews are 5 stars2 new reviews for Back Office Outsourcing in past 6 monthsLess than $10,000 avg. project costRead 2 ReviewsBack Office Outsourcing PROJECT HIGHLIGHT
Customer Service Outsourcing for Home Care Agency
5.0 — TECHSPEED INC provides data entry and call center services for a home care agency. The team handles data entry tasks, including renaming, splicing, and entering data. Read moreWas this helpful?
More responsive than most other service providers
Get in TouchTECHSPEED INC is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.Was this helpful?
Growth Hub
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Undisclosed< $25 / hr50 - 249Serves South AfricaServices provided
60% Back Office Outsourcing25% AI Development15% Data Annotation ServicesSee all 16 projectsGrowth Hub is a Business Process Outsourcing company specializing in administrative support services such as data entry, research, and workflow management. The reviews highlight their efficiency, accuracy, and adaptability, with a 100% satisfaction rate among clients. Growth Hub's ability to deliver customized solutions promptly and their proactive approach to client needs are consistently praised across reviews.
Reviews mention Reasonable pricing
Clients have praised Growth Hub for their reasonable pricing, noting it as a significant factor in their decision to engage the company. One client specifically highlighted the 'good value for cost,' while another emphasized being impressed with 'effective services and good pricing.' Overall, the sentiment regarding pricing is positive, indicating that clients find the services to be both affordable and high-quality.-
Lead Generation for Venture Studio
4.5 Aug 8, 2024We're impressed with their effective services and good pricing. Responsive and easy to use.
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4 of 5 Back Office Outsourcing reviews are 5 stars1 new review for Back Office Outsourcing in past 6 months$10,000 – $49,000 avg. project costRead 5 ReviewsBack Office Outsourcing PROJECT HIGHLIGHT
Back Office Outsourcing & Task Automation for Finance Firm
5.0 — Growth Hub helped integrate a finance firm's CRM with the Pitchbook platform in order to identify 15,000 companies. The team also built proprietary applications that automated the client's Read moreWas this helpful?
Industry Experience
Growth Hub has demonstrated expertise across various industries including Consulting, Financial Services, Medical, Software, Human Resources, and eCommerce. Clients commend their responsiveness, attention to detail, and ability to deliver tailored solutions. In Consulting and Financial Services, feedback highlights efficiency in data management and lead generation. The Medical sector feedback emphasizes effective appointment setting, while Software clients appreciated enhanced lead quality. Overall sentiment is positive across all sectors, indicating strong potential for collaboration in data-driven projects and lead generation.
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Consulting Financial services Other Industry Human Resources Medical Software Information technology Other industries eCommerceWas this helpful?
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$10,000+< $25 / hr250 - 999Serves South AfricaServices provided
30% Back Office Outsourcing40% Customer Service Outsourcing20% Call Center Services +1 service10% Finance & Accounting Outsourcing (FAO)See all 52 projectsBig Outsource is a Business Process Outsourcing company specializing in Remote Office Support and Administrative Support Services. It consistently receives high praise for reliability and professionalism, with clients noting improvements in efficiency and communication. Approximately 95% of reviews highlight their ability to integrate seamlessly with existing workflows, while 70% commend their proactive communication. Opportunities for enhancement include expanding service hours and offering more proactive tool suggestions.
1 of 1 reviews is 5 stars1 new review for Back Office Outsourcing services$50,000 – $199,999 avg. project costRead 1 Recent ReviewReviewed 1 time in the past 6 months
In recent reviews, clients have praised Big Outsource for their responsiveness and effective communication, noting a 30% improvement in project turnaround times. One client highlighted their ability to manage logistics and client interactions, which allowed for increased capacity without sacrificing quality. The proactive approach to potential issues was also appreciated. However, some clients suggested that the company could enhance its service by recommending new content tools.Was this helpful?
23 of 23 Back Office Outsourcing reviews are 5 stars13 new reviews for Back Office Outsourcing in past 6 months$50,000 – $199,999 avg. project costRead 23 ReviewsBack Office Outsourcing PROJECT HIGHLIGHT
Documentation & Transcription for Preservation Mgmt. Company
5.0 — Big Outsource provided editing and formatting services for a cultural institution. Their tasks included reformatting PowerPoint decks, creating trainer-facing guides, and transcribing Zoom Read moreWas this helpful?
Industry Experience
Big Outsource has demonstrated notable expertise across various industries, including Information Technology, eCommerce, Healthcare, Financial Services, and Consumer Products. Clients commend their ability to enhance operational efficiency, improve customer service response times, and maintain a high standard of quality. Overall sentiments reflect a strong alignment of values, professionalism, and effective communication, making them a suitable partner for businesses seeking reliable support in these sectors.
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Healthcare Software Financial services Chemicals & Biotechnology Other industries Wellness & Fitness Beauty Education Medical Real estate Retail Telecommunications Beauty & Cosmetics Arts, entertainment & music Legal Supply Chain, Logistics, and Transport Consulting Consumer Products Information technology eCommerceWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients frequently commend Big Outsource for their competitive pricing and exceptional value for money. Many highlighted that the pricing fit their budgets while still delivering high-quality service. For instance, one client noted a 70% reduction in in-house admin workload and a 15% increase in client satisfaction, emphasizing the value derived from their partnership. Overall, the sentiment reflects strong satisfaction with cost versus the quality of service provided, underscoring Big Outsource's alignment with client needs and expectations.Was this helpful?
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Growth Hub
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Undisclosed< $25 / hr50 - 249Randburg, South AfricaServices provided
60% Back Office Outsourcing25% AI Development15% Data Annotation ServicesSee all 16 projectsGrowth Hub is a Business Process Outsourcing company specializing in administrative support services such as data entry, research, and workflow management. The reviews highlight their efficiency, accuracy, and adaptability, with a 100% satisfaction rate among clients. Growth Hub's ability to deliver customized solutions promptly and their proactive approach to client needs are consistently praised across reviews.
Reviews mention Reasonable pricing
Clients have praised Growth Hub for their reasonable pricing, noting it as a significant factor in their decision to engage the company. One client specifically highlighted the 'good value for cost,' while another emphasized being impressed with 'effective services and good pricing.' Overall, the sentiment regarding pricing is positive, indicating that clients find the services to be both affordable and high-quality.-
Lead Generation for Venture Studio
4.5 Aug 8, 2024We're impressed with their effective services and good pricing. Responsive and easy to use.
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4 of 5 Back Office Outsourcing reviews are 5 stars1 new review for Back Office Outsourcing in past 6 months$10,000 – $49,000 avg. project costRead 5 ReviewsBack Office Outsourcing PROJECT HIGHLIGHT
Back Office Outsourcing & Task Automation for Finance Firm
5.0 — Growth Hub helped integrate a finance firm's CRM with the Pitchbook platform in order to identify 15,000 companies. The team also built proprietary applications that automated the client's Read moreWas this helpful?
Industry Experience
Growth Hub has demonstrated expertise across various industries including Consulting, Financial Services, Medical, Software, Human Resources, and eCommerce. Clients commend their responsiveness, attention to detail, and ability to deliver tailored solutions. In Consulting and Financial Services, feedback highlights efficiency in data management and lead generation. The Medical sector feedback emphasizes effective appointment setting, while Software clients appreciated enhanced lead quality. Overall sentiment is positive across all sectors, indicating strong potential for collaboration in data-driven projects and lead generation.
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Consulting Financial services Other Industry Human Resources Medical Software Information technology Other industries eCommerceWas this helpful?
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UndisclosedUndisclosed50 - 249Sandton, South Africa
Services provided
50% Back Office Outsourcing50% Call Center ServicesSee all 11 projectsVA Connect is a premier provider of Business Process Outsourcing, specializing in Remote Back Office Solutions and Administrative Support Services. With a focus on delivering professional, reliable, and efficient solutions, VA Connect has consistently demonstrated success through effective project management and a strong culture fit. Impressively, 100% of reviewers highlighted their high ratings and seamless integration into fast-paced environments, underscoring their commitment to quality service delivery.
Reviews mention Proactive
Clients consistently praised VA Connect for their proactive communication and project management. One client highlighted that their needs were understood and responded to promptly, leading to measurable improvements in their sales pipeline. Another emphasized the executive assistant's proactive planning and timely delivery of tasks, contributing to enhanced operational efficiency. Overall, sentiment regarding VA Connect's proactive approach is overwhelmingly positive, with clients appreciating their ability to anticipate needs and maintain clear communication.-
Executive Assistant Services for Risk Management Co
5.0 Oct 31, 2025A successful Executive Assistant is measured by their ability to streamline executive operations, protect leadership time, and ensure seamless coordination across strategic priorities. This includes managing complex calendars, arranging efficient travel and logistics, delivering high-quality events and EXCO functions, handling confidential communications, and proactively supporting cross-functional projects. Their impact is reflected in improved time efficiency, executive satisfaction, stakeholder engagement, and operational reliability—all driven by discretion, initiative, and a deep understanding of business needs.
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Executive Assistant Services for Risk Management Co
5.0 Oct 31, 2025Your Executive Assistant demonstrates excellent project management skills, consistently delivering tasks and event-related items on time and often ahead of schedule. They respond to requests with professionalism, urgency, and a clear understanding of priorities—ensuring that your needs are met with precision and minimal follow-up. Whether coordinating complex travel, managing EXCO functions, or handling last-minute changes, their proactive communication and attention to detail reflect a high level of reliability and ownership.
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Virtual Assistant & Sales Outsourcing for Software Company
5.0 Dec 15, 2025The project management was effective and well-structured. Deliverables were consistently provided on time, and communication throughout the process was clear and proactive. Our needs were understood and responded to promptly, with adjustments made where required.
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Virtual Assistant Services for Executive Seach Firm
4.5 Mar 6, 2026Requests and changes were addressed promptly, with clear communication maintained to ensure alignment on priorities and next steps. Follow-ups were conducted regularly to keep processes moving forward, and updates were provided as needed to maintain transparency and workflow continuity. Overall, deliverables were submitted on time and project requirements were handled efficiently and proactively.
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3 of 4 Back Office Outsourcing reviews are 5 stars2 new reviews for Back Office Outsourcing in past 6 monthsLess than $10,000 avg. project costRead 4 ReviewsBack Office Outsourcing PROJECT HIGHLIGHT
Back Office Outsourcing for Tech Advisory & Development Firm
5.0 — VA Connect provided staff augmentation services for a tech advisory and development firm. The team helped the client successfully hire a marketing associate and senior developer. Read moreWas this helpful?
Industry Experience
VA Connect has demonstrated expertise across various industries, including maritime, banking, supply chain, food & beverage, advertising, and legal. Feedback highlights their strengths in operational efficiency, effective communication, and tailored staffing solutions, resulting in increased productivity and successful project execution. Overall sentiment is highly positive, particularly within fintech and logistics, indicating a strong fit for clients seeking reliable support in fast-paced environments.
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Banks Supply Chain, Logistics, and Transport Food & Beverage Advertising & marketing Information technology Legal Software Other industriesWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients consistently commend VA Connect for offering good value for money, with several reviews highlighting that their pricing fits within budget constraints while maintaining high-quality service. One client noted, 'Good value for cost,' and another mentioned, 'Pricing fit our budget.' Overall, the sentiment regarding cost-effectiveness is positive, with clients appreciating the balance between affordability and the quality of support received.Was this helpful?
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UndisclosedUndisclosed250 - 999Cape Town, South Africa
Services provided
25% Back Office Outsourcing25% Call Center Services25% Customer Service Outsourcing +1 service25% Sales OutsourcingSee all 2 projectsMANGO5 is a customer service and sales support company specializing in providing comprehensive support solutions for international clients. Feedback highlights their effective communication and reliability, with 100% of reviewers noting improved customer satisfaction and trust. Clients appreciate their investment in employee training, although some mention the slow hiring process as a minor drawback.
Industry Experience
MANGO5 has demonstrated expertise primarily in the IT Services sector, providing customer support and sales solutions to international clients. Feedback highlights their strengths in building trust, maintaining high customer satisfaction levels, and achieving competitive sales conversion rates. Clients particularly appreciate MANGO5's commitment to investing in employee training and its strategic advantage due to its location in South Africa, appealing for UK-based clientele. Overall, MANGO5 is a strong fit for businesses seeking reliable customer service and sales support in the IT domain.
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IT ServicesWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
MANGO5 has been recognized for providing competitive pricing and strong value for money, as highlighted by a client who appreciated their compelling arguments for collaboration. The engagement has led to significant team expansion and satisfaction levels that meet or exceed those of their US counterparts. Clients noted the reliability and trustworthiness of MANGO5, contributing to a positive overall sentiment regarding their cost-effectiveness and service quality.Was this helpful?
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$10,000+< $25 / hr50 - 249Durban, South Africa
Services provided
10% Back Office Outsourcing45% Call Center Services35% Customer Service Outsourcing +2 services5% Direct Marketing5% Social Media MarketingSee all 5 projectsEc3 is a boutique call center specializing in customer renewal, retention, and lead conversion services. The company consistently receives positive feedback for its effective project management, innovative problem-solving, and strong alignment with clients' values. Approximately 100% of reviewers praise their proactive communication and professionalism, with no significant areas for improvement mentioned.
Reviews mention High-quality work
Clients consistently highlight Ec3's high-quality work, particularly emphasizing their exceptional execution and problem-solving abilities. One client noted that Ec3 'smashed' performance metrics, demonstrating their effectiveness in customer retention strategies. Their dedication to delivering results and flexibility in addressing challenges were frequently praised, with one client stating, 'you could never fault them for what you gave them.' Overall, the sentiment surrounding Ec3's work quality is overwhelmingly positive.-
Call Center Services for Asset Management Company
4.0 Jun 10, 2021Those were the metrics we had in place for them, and they actually smashed them out of the park. The execution was their biggest attribute. Second to this was their willingness to always find a way around problems — they were great with that. Basically, it was their dedication and execution. I already mentioned execution, but that’s just how good they were. You could never fault them for what you gave them; they always got things done.
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Industry Experience
Ec3 has demonstrated expertise across multiple industries, including Financial Services, IT Services, Energy & Natural Resources, and Telecommunications. Clients highlight their strong project management, innovative problem-solving, and ability to exceed performance metrics, particularly in lead conversion and customer retention. The overall sentiment is highly positive, with notable strengths in adaptability, cultural alignment, and professionalism, making Ec3 a valuable partner in enhancing operational efficiency and customer engagement across these sectors.
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Financial services IT Services Energy & natural resources TelecommunicationsWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients consistently highlight Ec3's competitive pricing and strong value for money. For instance, the Executive Head of Atlas Finance noted that Ec3's pricing fit their budget while exceeding expectations in service delivery. Similarly, the Sr. VP at EIMS Global praised them for their exceptional results and professionalism, leading to increased project sizes. Overall, the sentiment reflects a high level of satisfaction with both the cost-effectiveness and the quality of services provided by Ec3.Was this helpful?
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Undisclosed< $25 / hr50 - 249Stellenbosch, South Africa
Services provided
10% Back Office Outsourcing40% Sales Outsourcing30% Customer Service Outsourcing +1 service20% Call Center ServicesSee all 1 projectsARC Business Process Outsourcing is a customer service outsourcing company specializing in multilingual support and issue resolution across various channels. The reviews highlight high professionalism and flexibility, with 100% positive feedback on leadership and project management. Clients report improved customer satisfaction and operational efficiency, with no noted areas for improvement.
Industry Experience
ARC Business Process Outsourcing has demonstrated significant expertise in the eCommerce sector, particularly in customer service outsourcing. Clients have praised their multilingual capabilities and effective problem resolution, resulting in improved customer satisfaction and reduced response times. The positive feedback reflects strong project management and alignment with client values, indicating that they are a reliable partner for companies seeking enhanced customer engagement in the eCommerce industry.
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eCommerceWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients report that ARC Business Process Outsourcing offers competitive pricing relative to the high quality of service delivered. One client noted a significant improvement in customer satisfaction metrics, attributing this success to the professionalism and flexibility of the team. The alignment of company values and effective communication further enhance the perceived value for money, with no noted areas for improvement in pricing or service delivery.Was this helpful?
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Undisclosed< $25 / hr50 - 249Cape Town, South Africa
Services provided
20% Back Office Outsourcing35% Customer Service Outsourcing35% Sales Outsourcing +1 service10% Recruitment Process OutsourcingSee all 1 projectsOutsource-X (Pty) Ltd is a customer service consulting firm specializing in recruitment, training, and performance management. The reviews are overwhelmingly positive, highlighting their commitment to continuous improvement, exceptional communication, and proactive problem-solving. Notably, 100% of reviewers praised their timely delivery and skilled professionals.
Industry Experience
Outsource-X (Pty) Ltd has demonstrated strong expertise in the Consumer Products industry, particularly in enhancing customer service operations. Client feedback highlights their commitment to continuous improvement, proactive problem-solving, and effective communication. They successfully boosted customer satisfaction and operational efficiency, earning positive sentiment for their skilled workforce and timely project delivery. This indicates a solid fit for companies seeking to optimize customer service and operational processes in the tech sector.
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Consumer ProductsWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients have noted that Outsource-X (Pty) Ltd offers competitive pricing that aligns well with their budgets, contributing to positive overall sentiment regarding value for money. One client highlighted the company's pricing as a key reason for selection, emphasizing a strong cultural fit alongside affordability. Additionally, the consistent delivery of services on time and the commitment to continuous improvement further reinforce the perception of good value provided by the firm.Was this helpful?
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$1,000+< $25 / hr250 - 999Johannesburg, South Africa
Services provided
20% Back Office Outsourcing40% Customer Service Outsourcing20% E-Commerce Development +2 services10% Call Center Services10% Web DesignLaunched in 2008, DSG is a Customer Service Outsourcing company. The team focuses on Customer Service Outsourcing and E-Commerce Development.
Read moreMore responsive than most other service providers
Get in TouchDSG is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.Was this helpful?
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UndisclosedUndisclosed10,000+Umhlanga, South Africa
Services provided
25% Back Office Outsourcing25% Customer Service Outsourcing25% Finance & Accounting Outsourcing (FAO) +1 service25% Sales OutsourcingLaunched in 2006, CCI Global is a large Back Office Outsourcing company. Their team focuses on Back Office Outsourcing and Finance & Accounting Outsourcing (FAO).
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UndisclosedUndisclosed10 - 49Pretoria, South Africa
Services provided
100% Back Office OutsourcingAdminAssist Intl. Is a small Back Office Outsourcing company located in Pretoria, South Africa. The team specializes in Back Office Outsourcing.
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$1,000+< $25 / hr250 - 999Mount Edgecombe, South Africa
Services provided
25% Back Office Outsourcing25% Call Center Services25% Customer Service Outsourcing +1 service25% Sales OutsourcingConsumer Links is a midsize phone answering service. They focus on Call Center Services and Back Office Outsourcing and were launched in 2015.
Read moreSee All Locations (2)Mount Edgecombe, South Africa
220 Flanders Drive
Mount Edgecombe, South Africa 4300301 - 400
0161 637 9449
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$1,000+$25 - $49 / hr10 - 49Johannesburg South, South Africa
Services provided
45% Back Office Outsourcing30% IT Strategy Consulting25% Sales OutsourcingLucid Remote is a Back Office Outsourcing company in Johannesburg South, South Africa. The team specializes in Back Office Outsourcing and IT strategy consulting.
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Undisclosed$25 - $49 / hr2 - 9Pretoria, South Africa
Services provided
50% Back Office Outsourcing50% Finance & Accounting Outsourcing (FAO)Back Office Outsourcing and Finance & Accounting Outsourcing (FAO) company Aphiwe Consulting was launched in 2021. The firm offers Back Office Outsourcing and Finance & Accounting Outsourcing (FAO).
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UndisclosedUndisclosed50 - 249Cape Town, South Africa
Services provided
60% Back Office Outsourcing20% Digital Strategy20% Marketing StrategyOutsourcery SA, a Back Office Outsourcing company, is in Cape Town, South Africa. They focus on Back Office Outsourcing and Marketing Strategy and were launched in 2016.
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UndisclosedUndisclosed1,000 - 9,999Randburg, South Africa
Services provided
25% Back Office Outsourcing25% Call Center Services25% Customer Service Outsourcing +1 service25% Sales OutsourcingIContact BPO is a call center company. Headquartered in Randburg, South Africa, the team focuses on Call Center Services and Back Office Outsourcing.
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UndisclosedUndisclosed1,000 - 9,999Cape Town, South Africa
Services provided
30% Back Office Outsourcing40% Call Center Services30% Customer Service OutsourcingBased in Cape Town, South Africa, Sigma Connected Group is a call center service. Their services include Call Center Services and Back Office Outsourcing.
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$50,000+$25 - $49 / hr50 - 249Pretoria, South Africa
Services provided
25% Back Office Outsourcing50% HR Consulting25% Document Digitization & ManagementPRONEL PROJECTS is a HR Consulting company. The Pretoria, South Africa-based team offers HR Consulting and Back Office Outsourcing.
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UndisclosedUndisclosed50 - 249Durban, South Africa
Services provided
25% Back Office Outsourcing25% Call Center Services25% Customer Service Outsourcing +1 service25% Sales OutsourcingMidsize telephone answering service Amalfi Outsourcing, is located in Durban, South Africa. The team provides Call Center Services and Back Office Outsourcing.
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UndisclosedUndisclosed250 - 999Westville, South Africa
Services provided
10% Back Office Outsourcing10% Executive Search10% HR Consulting +7 services10% HR Outsourcing10% Labor & Employment Law10% PEO/Employee Leasing10% Recruiting10% Recruitment Process Outsourcing10% Staffing10% Talent RepresentationMeasured Ability Group of Companies is a Staffing company. They provide Staffing and Recruiting and are based in Westville, South Africa and Durban, South Africa.
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UndisclosedUndisclosed2 - 9Berea, South Africa
Services provided
25% Back Office Outsourcing25% Business Consulting25% Direct Marketing +1 service25% Marketing StrategySmall Direct Marketing company The Connectors, is in Berea, South Africa. The team specializes in Direct Marketing and Marketing Strategy.
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$10,000+$200 - $300 / hr10 - 49Cape Town, South Africa
Services provided
13% Back Office Outsourcing33% Customer Service Outsourcing20% Call Center Services +3 services15% Direct Marketing15% Market Research4% Business ConsultingFounded in 2011, In Africa Connect is a small Customer Service Outsourcing company headquartered in Cape Town, South Africa. Their team provides Customer Service Outsourcing and Call Center
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UndisclosedUndisclosed250 - 999Mount Edgecombe, South Africa
Services provided
25% Back Office Outsourcing25% Call Center Services25% Customer Service Outsourcing +1 service25% Sales OutsourcingCentrevo is a call center. They were launched in 2011 and focus on Call Center Services and Back Office Outsourcing.
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$5,000+$100 - $149 / hr2 - 9Boksburg, South Africa
Services provided
25% Back Office Outsourcing25% Business Consulting25% Business Continuity Management +1 service25% Corporate Training & CoachingMedek Consulting, a Business Consulting company, is located in Boksburg, South Africa. Founded in 2015, the team specializes in Business Consulting and Corporate Training & Coaching.
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$1,000+< $25 / hr1,000 - 9,999Sandton, South Africa
Services provided
20% Back Office Outsourcing30% Customer Service Outsourcing20% Call Center Services +2 services20% Sales Outsourcing10% TranscriptionSee all 4 projectsQuantanite is a service provider specializing in data transcription, menu programming, and support staffing. The company consistently receives high praise for its efficiency, flexibility, and ability to integrate seamlessly with clients' teams. Reviews show a 100% positive satisfaction rate, highlighting their strong candidate pool and capacity to meet productivity expectations consistently. Quantanite's adaptability and commitment to exceeding client needs are recurrent themes across feedback.
Reviews mention Accommodating
Clients have consistently noted Quantanite's accommodating nature, highlighting their flexibility in meeting project needs. For instance, one client praised the team's patience and willingness to adapt as the client's business transitioned from a startup to a larger enterprise. Another client emphasized the ease of collaboration, stating that Quantanite employees are easy to work with and readily trained on their systems. Overall, the sentiment regarding Quantanite's accommodating approach is highly positive.-
Transcription for Receipt Scanning Software Provider
5.0 Mar 10, 2021Rhonda and Ekram have been extremely patient and accommodating as we've grown from late stage start-up to proper growth enterprise. Arman and Maesha have been very thoughtful on the workflow side. In the past, we have kept everything internal.
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Menu Programming for Food Delivery Company
5.0 Feb 10, 2021Quantanite has been very flexible and accommodating. When special projects come up or we need additional support hours to cover holidays or additional menu programming time due to projects they have come through for us.
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Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Client feedback regarding Quantanite's cost and value for money is predominantly positive. One client noted their fixed monthly billing per full-time employee as cost-effective, while another highlighted their competitive pricing as a key factor in selecting them. Overall, clients expressed satisfaction with the quality of work relative to costs, with one stating that Quantanite consistently exceeded productivity expectations and provided high-quality services. The sentiment indicates a strong perception of value for the investment made.Was this helpful?
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See All Locations (3)Sandton, South Africa
1 Wedgewood Link Road
Sandton, South Africa 2191201 - 250
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UndisclosedUndisclosed10 - 49Cape Town, South Africa
Services provided
20% Back Office Outsourcing20% Executive Search20% Recruitment Process Outsourcing +2 services20% Sales Outsourcing20% StaffingFounded in 2022, Employmate is a small Back Office Outsourcing company based in Surry Hills, Australia and Cape Town, South Africa. Their team offers Back Office Outsourcing and Sales Outsourcing.
Read moreSee All Locations (2)Cape Town, South Africa
Dock Road
Cape Town, South Africa 800110 - 15
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$1,000+$100 - $149 / hr10 - 49Pretoria, South Africa
Services provided
20% Back Office Outsourcing30% Finance & Accounting Outsourcing (FAO)15% Employer of Record (EOR) Services +4 services15% HR Outsourcing10% Fractional CFO Services5% Compliance Consulting5% PEO/Employee LeasingBMG Partners Inc is a Finance & Accounting Outsourcing (FAO) company headquartered in Pretoria, South Africa. They offer Finance & Accounting Outsourcing (FAO) and Back Office Outsourcing.
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UndisclosedUndisclosed2 - 9Sandbaai, South Africa
Services provided
50% Back Office Outsourcing50% Call Center ServicesThetha Connect is a phone answering service and Back Office Outsourcing company founded in 2013. Their team offers Call Center Services and Back Office Outsourcing.
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$5,000+$25 - $49 / hr50 - 249Cape Town, South Africa
Services provided
15% Back Office Outsourcing20% Recruitment Process Outsourcing10% Call Center Services +8 services10% Customer Service Outsourcing10% Finance & Accounting Outsourcing (FAO)10% Sales Outsourcing5% Employer of Record (EOR) Services5% Executive Search5% HR Consulting5% HR Outsourcing5% RecruitingUbuntu Outsourcing Solutions, a Recruitment Process Outsourcing company, was founded in 2024. The agency focuses on Recruitment Process Outsourcing and Back Office Outsourcing, and is midsize.
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UndisclosedUndisclosed10 - 49Cape Town, South Africa
Services provided
30% Back Office Outsourcing40% Call Center Services30% Customer Service OutsourcingSee all 1 projects121 BPO is a business process outsourcing company. However, client feedback shows significant dissatisfaction, with 100% of reviewed experiences highlighting subpar service, poor management, and financial losses. Notably, there was a concerning lack of communication and professionalism, with 100% of reviewers advising caution due to these issues, particularly under the leadership of Mr. Waldo W.
Industry Experience
121 BPO has primarily operated within the consulting industry, focusing on immigration services. Feedback indicates significant shortcomings in project management and oversight, leading to financial losses for clients. Overall sentiment is negative, highlighting inadequate service delivery and poor communication. Potential clients in the consulting sector should be wary of engaging with 121 BPO, particularly regarding their management capabilities, which appear to be a critical area for improvement.
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ConsultingWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Client feedback regarding 121 BPO's cost and value for money is predominantly negative. One CEO reported that despite initial expectations of cost savings, the collaboration resulted in significant financial losses, including the unexplained disappearance of a deposit of $4,600. The service quality was deemed subpar, and management oversight was criticized. Overall, clients advise caution when considering 121 BPO, citing unprofessional conduct and inadequate management as key concerns.Was this helpful?
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$1,000+< $25 / hr50 - 249Mount Edgecombe, South Africa
Services provided
10% Back Office Outsourcing70% Call Center Services10% Customer Service Outsourcing +1 service10% Sales OutsourcingCiQ, an answering service, was founded in 2019. They specializes in Call Center Services and Back Office Outsourcing.
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UndisclosedUndisclosed50 - 249Cape Town, South Africa
Services provided
10% Back Office Outsourcing45% Call Center Services15% Document Digitization & Management +3 services15% Social Media Marketing10% Search Engine Optimization5% CRM Consulting and SIMidsize call center company Telepride Consultants, is in Cape Town, South Africa. The team focuses on Call Center Services and Social Media Marketing.
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$5,000+$25 - $49 / hr2 - 9Sandton, South Africa
Services provided
10% Back Office Outsourcing30% Staffing20% IT Strategy Consulting +5 services10% HR Outsourcing10% IT Managed Services10% IT Staff Augmentation5% HR Consulting5% Sales OutsourcingStaffing company APMF Group focuses on Staffing and IT strategy consulting. They are in Sandton, South Africa.
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UndisclosedUndisclosed2 - 9Cape Town, South Africa
Services provided
30% Back Office Outsourcing40% Call Center Services15% Customer Service Outsourcing +1 service15% Sales Outsourcing3iSolutions is a call center. Based in Cape Town, South Africa, the firm was founded in 2003. Their services include Call Center Services and Back Office Outsourcing.
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UndisclosedUndisclosed10 - 49Midrand, South Africa
Services provided
25% Back Office Outsourcing25% Business Consulting25% IT Staff Augmentation +1 service25% IT Strategy ConsultingRefresh Networks is an IT strategy consulting company. They provide IT strategy consulting and IT staff augmentation and were founded in 2016. The agency is in Midrand, South Africa.
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UndisclosedUndisclosed2 - 9Cape Town, South Africa
Services provided
25% Back Office Outsourcing25% Call Center Services25% Customer Service Outsourcing +1 service25% Sales OutsourcingKhaltsha Call Centre is a call center service based in Cape Town, South Africa. Their services include Call Center Services and Back Office Outsourcing.
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$1,000+Undisclosed1,000 - 9,999Cape Town, South Africa
Services provided
15% Back Office Outsourcing50% Customer Service Outsourcing15% Call Center Services +2 services15% Employer of Record (EOR) Services5% Data Annotation ServicesSee all 10 projectsBoldr. is a Business Process Outsourcing (BPO) company specializing in Back Office Services, enabling businesses to scale support functions such as customer service, data monitoring, and administrative tasks efficiently. Reviews indicate high client satisfaction with their cost-saving solutions and adaptability, with 80% of reviewers highlighting the company's strong partnership approach and operational flexibility, despite occasional feedback on longer hiring times.
3 of 4 Back Office Outsourcing reviews are 5 starsUnknown avg. project costRead 4 ReviewsBack Office Outsourcing PROJECT HIGHLIGHT
Data Services Outsourcing for Machinery Mnfctrng Company
5.0 — Boldr. provides data monitoring and intervention for their client's automated, robotics-based sorting process. They intervene and execute tasks with the robots remotely when necessary, enabling 24/7 Read moreWas this helpful?
Industry Experience
Boldr. has demonstrated expertise across various industries, including Consumer Products, Retail, Manufacturing, and E-commerce. Clients commend their effective project management, adaptability, and strong communication. In Consumer Products, they excelled in enhancing customer satisfaction and response times. In Retail, their impact on team scaling and culture control was highlighted. Manufacturing clients praised their proactive monitoring and data accuracy. Overall, sentiment across industries is highly positive, suggesting Boldr. is well-suited for companies seeking customized outsourcing solutions.
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Other industries Consumer products & services Other Industry Retail Manufacturing Consumer ProductsWas this helpful?
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$50,000+$200 - $300 / hr10,000+Mount Edgecombe, South Africa
Services provided
100% Back Office OutsourcingISON Xperiences Ltd. Is a Back Office Outsourcing company. Headquartered in Dubai, United Arab Emirates and Mount Edgecombe, South Africa, the team offers Back Office Outsourcing.
Read moreSee All Locations (28)Mount Edgecombe, South Africa
Block A, Illovo Park, 1 Montgomery Drive, Mount Edgecombe
Mount Edgecombe, South Africa 4302751 - 1000
0310040700
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UndisclosedUndisclosed2 - 9Cape Town, South Africa
Services provided
20% Back Office Outsourcing20% Call Center Services20% Email Marketing +2 services20% SMS Marketing20% Sales OutsourcingBellRinger, an Email Marketing company, was founded in 2019. The team specializes in Email Marketing and Call Center Services and is based in Cape Town, South Africa.
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UndisclosedUndisclosed2 - 9Westville, South Africa
Services provided
20% Back Office Outsourcing20% Corporate Photography20% UX/UI Design +2 services20% Video Production20% Web DevelopmentAJ Digital Agency, a small user experience design agency, is located in Westville, South Africa. Their services include UX/UI Design and Video Production.
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UndisclosedUndisclosed2 - 9Cape Town, South Africa
Services provided
10% Back Office Outsourcing20% Content Marketing20% Social Media Marketing +5 services10% Accounting10% Email Marketing10% Event Marketing10% Graphic Design10% Web DesignSocial media marketing agency The Virtual Studio SA was founded in 2019. Headquartered in Cape Town, South Africa, the team offers Social Media Marketing and Content Marketing.
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UndisclosedUndisclosed2 - 9Johannesburg, South Africa
Services provided
10% Back Office Outsourcing50% Accounting20% Call Center Services +2 services10% HR Consulting10% HR OutsourcingBased in Johannesburg, South Africa, Skytrax Accounting is an Accounting company. The team specializes in Accounting and Call Center Services.
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$1,000+< $25 / hr1,000 - 9,999Cape Town, South Africa
Services provided
10% Back Office Outsourcing10% Accounting10% Call Center Services +7 services10% Customer Service Outsourcing10% Finance & Accounting Outsourcing (FAO)10% HR Outsourcing10% IT Managed Services10% IT Staff Augmentation10% Sales Outsourcing10% StaffingSee all 12 projectsSourcefit is a Business Process Outsourcing company specializing in Offshore Back Office and Administrative Support Services. With positive feedback from 100% of the reviewers, Sourcefit is praised for their impressive management, effective communication, and ability to meet project requirements. However, some reviews suggest areas for improvement in employee retention and proactive process enhancement.
Reviews mention Detail-oriented
Clients consistently commend Sourcefit for their detail-oriented approach, emphasizing their thoroughness in project management. One client noted, 'I was surprised at the speed in which every aspect of the acquisitions were followed through in detail.' This sentiment reflects a broader appreciation for Sourcefit's ability to understand specific requirements and communicate effectively, ensuring that projects are executed with precision and clarity.-
Back-Office Staff Augmentation for Turnkey Retail Fitout Co
5.0 Feb 2, 2024Sourcefit have a great team. I was surprised frankly at the speed in which every aspect of the acquisitions were followed through in detail. It was clear from the start Sourcefit staff knew what they were doing, understood the various nuance of the local and offshore market, quickly understood my specific requirements and needs and went to work to meet them, communicating clearly and promptly throughout.
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3 of 4 Back Office Outsourcing reviews are 5 stars2 new reviews for Back Office Outsourcing in past 6 monthsUnknown avg. project costRead 4 ReviewsBack Office Outsourcing PROJECT HIGHLIGHT
Back Office Outsourcing for Pharmacy Services Company
5.0 — Sourcefit provides back office outsourcing for a pharmacy services company. The team's tasks include filing medical records, verifying benefits, managing patient charts, and handling accounts Read moreWas this helpful?
More responsive than most other service providers
Get in TouchSourcefit is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.Was this helpful?
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$5,000+< $25 / hr1,000 - 9,999Sandton, South Africa
Services provided
45% Back Office Outsourcing25% Transcription10% Call Center Services +2 services10% Customer Service Outsourcing10% Sales OutsourcingIntegreon, a large Back Office Outsourcing company, is headquartered in New York, New York and Makati, Philippines. Their services include Back Office Outsourcing and Transcription.
Read moreSee All Locations (6)Sandton, South Africa
1st Floor, West Wing, Office 1-9, Norwich Place, 2 Norwich Close, Sandown 2146, Sandton,
Sandton, South Africa 203127.10.591.2272
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List of the Top 5 South Africa Back Office Outsourcing Service Providers
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UndisclosedUndisclosed50 - 249Sandton, South Africa
Ability to deliver
24.3/40.017.4/20 Reviews1/10 Clients & Experience5.9/10 Market PresenceService focus
50% Back Office Outsourcing50% Other -
UndisclosedUndisclosed250 - 999Cape Town, South Africa
Ability to deliver
24/40.016.2/20 Reviews2.6/10 Clients & Experience5.2/10 Market PresenceService focus
25% Back Office Outsourcing75% Other -
$10,000+< $25 / hr50 - 249Durban, South Africa
Ability to deliver
28.2/40.016/20 Reviews7.1/10 Clients & Experience5.1/10 Market PresenceService focus
10% Back Office Outsourcing90% Other -
Undisclosed< $25 / hr50 - 249Stellenbosch, South Africa
Ability to deliver
23/40.016.4/20 Reviews2.1/10 Clients & Experience4.6/10 Market PresenceService focus
10% Back Office Outsourcing90% Other -
Undisclosed< $25 / hr50 - 249Cape Town, South Africa
Ability to deliver
20.6/40.016.6/20 Reviews0/10 Clients & Experience4/10 Market PresenceService focus
20% Back Office Outsourcing80% Other -
$1,000+< $25 / hr250 - 999Johannesburg, South Africa
Ability to deliver
15.5/40.00/20 Reviews8.9/10 Clients & Experience6.6/10 Market PresenceService focus
20% Back Office Outsourcing80% Other -
UndisclosedUndisclosed10,000+Umhlanga, South Africa
Ability to deliver
5.9/40.00/20 Reviews0/10 Clients & Experience5.9/10 Market PresenceService focus
25% Back Office Outsourcing75% Other -
UndisclosedUndisclosed10 - 49Pretoria, South Africa
Ability to deliver
5.2/40.00/20 Reviews0/10 Clients & Experience5.2/10 Market PresenceService focus
100% Back Office Outsourcing -
$1,000+< $25 / hr250 - 999Mount Edgecombe, South Africa
Ability to deliver
5.3/40.00/20 Reviews0/10 Clients & Experience5.3/10 Market PresenceService focus
25% Back Office Outsourcing75% Other -
$1,000+$25 - $49 / hr10 - 49Johannesburg South, South Africa
Ability to deliver
4/40.00/20 Reviews0/10 Clients & Experience4/10 Market PresenceService focus
45% Back Office Outsourcing55% Other -
Undisclosed$25 - $49 / hr2 - 9Pretoria, South Africa
Ability to deliver
4/40.00/20 Reviews0/10 Clients & Experience4/10 Market PresenceService focus
50% Back Office Outsourcing50% Other -
UndisclosedUndisclosed50 - 249Cape Town, South Africa
Ability to deliver
0/40.00/20 Reviews0/10 Clients & Experience0/10 Market PresenceService focus
60% Back Office Outsourcing40% Other -
UndisclosedUndisclosed1,000 - 9,999Randburg, South Africa
Ability to deliver
0/40.00/20 Reviews0/10 Clients & Experience0/10 Market PresenceService focus
25% Back Office Outsourcing75% Other -
UndisclosedUndisclosed1,000 - 9,999Cape Town, South Africa
Ability to deliver
0/40.00/20 Reviews0/10 Clients & Experience0/10 Market PresenceService focus
30% Back Office Outsourcing70% Other -
$50,000+$25 - $49 / hr50 - 249Pretoria, South Africa
Ability to deliver
4.8/40.00/20 Reviews0/10 Clients & Experience4.8/10 Market PresenceService focus
25% Back Office Outsourcing75% Other -
UndisclosedUndisclosed50 - 249Durban, South Africa
Ability to deliver
4.6/40.00/20 Reviews0/10 Clients & Experience4.6/10 Market PresenceService focus
25% Back Office Outsourcing75% Other -
UndisclosedUndisclosed250 - 999Westville, South Africa
Ability to deliver
5.7/40.00/20 Reviews0/10 Clients & Experience5.7/10 Market PresenceService focus
10% Back Office Outsourcing90% Other -
UndisclosedUndisclosed2 - 9Berea, South Africa
Ability to deliver
4.6/40.00/20 Reviews0.6/10 Clients & Experience4/10 Market PresenceService focus
25% Back Office Outsourcing75% Other -
$10,000+$200 - $300 / hr10 - 49Cape Town, South Africa
Ability to deliver
5.8/40.00/20 Reviews0.6/10 Clients & Experience5.2/10 Market PresenceService focus
13% Back Office Outsourcing87% Other -
UndisclosedUndisclosed250 - 999Mount Edgecombe, South Africa
Ability to deliver
0/40.00/20 Reviews0/10 Clients & Experience0/10 Market PresenceService focus
25% Back Office Outsourcing75% Other
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