Top Back Office Outsourcing Companies in South Africa
43 Companies
List of the Top South Africa Back Office Outsourcing Service Providers
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$1,000+< $25 / hr50 - 249Serves South AfricaServices provided
20% Back Office Outsourcing15% Customer Service Outsourcing15% Data Annotation Services +5 services15% Document Digitization & Management10% Call Center Services10% Content Moderation Services10% Litigation Support Services5% TranscriptionSee all 18 projectsTECHSPEED INC is a Business Process Outsourcing company specializing in Back Office Services and Administrative Support Services. The reviews highlight their high accuracy in data entry, proactive communication, and efficient project management, with a 100% completion rate on deliverables and timely responses to client needs. Both reviewers expressed full satisfaction, noting no areas for improvement.
Reviews mention Experienced
The feedback regarding TECHSPEED INC highlights their professionalism and extensive experience. Clients appreciate their ability to handle complex data management tasks, such as normalizing and cleaning data for WordPress sites. One client noted their accommodating nature toward project timeline changes and praised their timely delivery of work. Overall, the sentiment is highly positive, with no suggested areas for improvement, indicating that TECHSPEED INC exceeds client expectations.-
Data Cleaning & Content Mgmt for Advertising & Marketing Co
5.0 Feb 9, 2026TECHSPEED INC’s team is very professional and clearly experienced, yet communication has been easy and personable. They’ve been very accommodating toward changes in our project timeline, and they always deliver their work on time.
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2 of 2 reviews are 5 starsUnknown avg. project costRead 2 Recent ReviewsReviewed 2 times in the past 6 months
Recent reviews for TECHSPEED INC reflect a highly positive sentiment, with clients praising their professionalism, responsiveness, and the quality of deliverables. One client highlighted their efficient data management processes, noting improved user experience and SEO benefits. Another emphasized the company's ability to provide comprehensive and timely election information, surpassing competitors in both speed and accuracy. Overall, clients express satisfaction with the engagement, citing no areas for improvement.Was this helpful?
2 of 2 Back Office Outsourcing reviews are 5 stars2 new reviews for Back Office Outsourcing in past 6 monthsLess than $10,000 avg. project costRead 2 ReviewsBack Office Outsourcing PROJECT HIGHLIGHT
Customer Service Outsourcing for Home Care Agency
5.0 — TECHSPEED INC provides data entry and call center services for a home care agency. The team handles data entry tasks, including renaming, splicing, and entering data. Read moreWas this helpful?
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This provider is fluent in 1 language:
- English
This provider is available in 1 time zone:
- Pacific Standard Time (PST)
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$1,000+< $25 / hr50 - 249Serves South AfricaServices provided
15% Back Office Outsourcing45% Customer Service Outsourcing40% Call Center ServicesSee all 16 projectsAssistring LLC is a Business Process Outsourcing (BPO) company specializing in back-office and customer service solutions, including multichannel support and call center operations. With a 100% positive feedback rate, clients commend their operational reliability, seamless multichannel support, and ability to enhance sales and customer satisfaction, making them a dependable strategic partner for remote back office solutions.
Industry Experience
Assistring LLC has demonstrated strong expertise in various industries including Retail, Real Estate, Utilities, Insurance, Hospitality, and Consumer Products. Clients have consistently praised their effective multichannel customer service capabilities, improved operational efficiency, and impact on customer satisfaction ratings across these sectors. Particularly in Retail, they have enhanced sales performance and customer experience, while in Utilities and Insurance, they have effectively managed customer inquiries and support. Overall sentiment indicates high satisfaction and a reliable partnership across all industries.
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Retail Real estate Utilities Insurance Consumer products & services Hospitality & leisureWas this helpful?
More responsive than most other service providers
Get in TouchAssistring LLC is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.Was this helpful?
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This provider is fluent in 4 languages:
- German
- English
- Urdu
- Hindi
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$10,000+< $25 / hr250 - 999Serves South AfricaServices provided
30% Back Office Outsourcing40% Customer Service Outsourcing20% Call Center Services +1 service10% Finance & Accounting Outsourcing (FAO)See all 52 projectsBig Outsource is a Business Process Outsourcing company specializing in Remote Office Support and Administrative Support Services. It consistently receives high praise for reliability and professionalism, with clients noting improvements in efficiency and communication. Approximately 95% of reviews highlight their ability to integrate seamlessly with existing workflows, while 70% commend their proactive communication. Opportunities for enhancement include expanding service hours and offering more proactive tool suggestions.
Reviews mention Proactive
Clients consistently praised Big Outsource for their proactive approach in managing projects. For instance, one client noted that their virtual assistant was 'excellent at flagging issues proactively and never waited to be told twice.' Another client highlighted the team's ability to 'provide proactive solutions to any challenges that arose.' Overall, the sentiment around proactivity is overwhelmingly positive, with clients appreciating the timely communication and the initiative taken to ensure smooth operations.-
Customer Support for Telecommunications Company
5.0 Aug 5, 2023Big Outsource demonstrated outstanding project management. Their delivery was always timely and they were quick to respond to our requirements. Their proactive communication and transparency are particularly appreciated.
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Data Entry Process Services for Educational Company
5.0 Aug 5, 2023The project management at Big Outsource is highly commendable. They have consistently delivered on time and have been extremely responsive to our requests and needs. Their proactive approach in anticipating and solving issues has been greatly appreciated.
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Customer Support for Driving Technology Company
5.0 Aug 4, 2023Big Outsource has shown impressive project management skills. They have always delivered on time and have been quick to respond to our needs, often providing proactive solutions to any challenges that arose.
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Call Center Support for Health Consultation Firm
5.0 Jul 19, 2023Big Outsource's team is proactive in keeping us informed about any changes, updates, or issues relating to their team. We experience open lines of communication, which has allowed us to address any concerns or provide feedback promptly.
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Customer Support Services for Petrochemical Company
5.0 Jul 13, 2023Big Outsource demonstrated exceptional project management throughout our partnership. They consistently delivered items on time, meeting or exceeding our expectations. Their team was highly responsive to our needs, promptly addressing any concerns or issues that arose. Their proactive approach to communication and collaboration ensured that our customer service operations ran smoothly and efficiently.
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Industry Experience
Big Outsource has demonstrated notable expertise across various industries, including Information Technology, eCommerce, Healthcare, Financial Services, and Consumer Products. Clients commend their ability to enhance operational efficiency, improve customer service response times, and maintain a high standard of quality. Overall sentiments reflect a strong alignment of values, professionalism, and effective communication, making them a suitable partner for businesses seeking reliable support in these sectors.
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Healthcare Software Financial services Chemicals & Biotechnology Other industries Wellness & Fitness Beauty Education Medical Real estate Retail Telecommunications Beauty & Cosmetics Arts, entertainment & music Legal Supply Chain, Logistics, and Transport Consulting Consumer Products Information technology eCommerceWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients frequently commend Big Outsource for their competitive pricing and exceptional value for money. Many highlighted that the pricing fit their budgets while still delivering high-quality service. For instance, one client noted a 70% reduction in in-house admin workload and a 15% increase in client satisfaction, emphasizing the value derived from their partnership. Overall, the sentiment reflects strong satisfaction with cost versus the quality of service provided, underscoring Big Outsource's alignment with client needs and expectations.Was this helpful?
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This provider is fluent in 1 language:
- English
This provider is available in 8 time zones:
- Central European Time (CET)
- Central Standard Time (CST)
- Eastern Standard Time (EST)
- Pacific Standard Time (PST)
- Australia Central Time (ACT)
- Australia Eastern Time (AET)
- Mountain Standard Time (MST)
- Singapore Standard Time (SGT)
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Growth Hub
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Undisclosed< $25 / hr50 - 249Randburg, South AfricaServices provided
60% Back Office Outsourcing25% AI Development15% Data Annotation ServicesSee all 16 projectsGrowth Hub is a business process outsourcing company specializing in data entry, research, and back office services. Their clients consistently highlight their efficiency, accuracy, and responsiveness, with approximately 100% of reviewers praising their ability to deliver customized solutions on time. Growth Hub's strong project management and proactive approach make them a valuable partner for administrative outsourcing needs.
Reviews mention Professional
Clients consistently highlight the professionalism of Growth Hub, noting their effective communication and project management skills. One CEO remarked, 'Their team is professional, communicative, and easy to work with,' while also praising their strategic insights and ability to exceed expectations. The collaboration is characterized by regular updates and a strong partnership approach, further solidifying their reputation as a trusted advisor in lead generation efforts.-
Lead Generation Services for Credit Line Provider
4.5 Jan 12, 2022Growth Hub is quickly becoming a trusted advisor and there’s a lot we will work together on in the future. Their team is professional, communicative, and easy to work with. I was impressed with Growth Hub’s project management. At the beginning of the project, they allocated time to provide strategic insight into our lead generation efforts. They’re very communicative and straightforward; Growth Hub managed their internal team well.
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4 of 5 Back Office Outsourcing reviews are 5 stars1 new review for Back Office Outsourcing in past 6 months$10,000 – $49,000 avg. project costRead 5 ReviewsBack Office Outsourcing PROJECT HIGHLIGHT
Back Office Outsourcing & Task Automation for Finance Firm
5.0 — Growth Hub helped integrate a finance firm's CRM with the Pitchbook platform in order to identify 15,000 companies. The team also built proprietary applications that automated the client's Read moreWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients consistently highlight Growth Hub's competitive pricing and exceptional value for money. Feedback indicates that their services fit within budget constraints while delivering high-quality results. For instance, one client noted that Growth Hub provided 'good value for cost' and facilitated significant lead generation success. Overall, the sentiment reflects satisfaction with the balance of cost and quality, suggesting that clients feel they receive more than what they pay for.Was this helpful?
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UndisclosedUndisclosed50 - 249Sandton, South Africa
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50% Back Office Outsourcing50% Call Center ServicesSee all 12 projectsVA Connect is a premier provider of Business Process Outsourcing, specializing in Remote Back Office Solutions and Administrative Support Services. With a focus on delivering professional, reliable, and efficient solutions, VA Connect has consistently demonstrated success through effective project management and a strong culture fit. Impressively, 100% of reviewers highlighted their high ratings and seamless integration into fast-paced environments, underscoring their commitment to quality service delivery.
3 of 5 reviews are 5 stars2 new reviews for Back Office Outsourcing servicesLess than $10,000 avg. project costRead 5 Recent ReviewsReviewed 5 times in the past 6 months
Recent reviews for VA Connect reflect a strong overall sentiment, highlighting professionalism, effective project management, and quality of service. Clients commend the timely delivery of tasks, seamless integration of assistants into their teams, and proactive communication. Specific feedback includes praise for the thorough recruitment process and the successful implementation of operational systems. One client noted that their assistant's dedication made them feel like an indispensable part of the team, while another emphasized the impressive quality of support provided.Was this helpful?
3 of 4 Back Office Outsourcing reviews are 5 stars2 new reviews for Back Office Outsourcing in past 6 monthsLess than $10,000 avg. project costRead 4 ReviewsBack Office Outsourcing PROJECT HIGHLIGHT
Back Office Outsourcing for Tech Advisory & Development Firm
5.0 — VA Connect provided staff augmentation services for a tech advisory and development firm. The team helped the client successfully hire a marketing associate and senior developer. Read moreWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients consistently report that VA Connect offers excellent value for money, with many highlighting their competitive pricing and high-quality service. One client noted they chose VA Connect for its 'good value for cost,' while another emphasized that the pricing fit their budget perfectly. Overall, the sentiment is overwhelmingly positive regarding the company's cost-effectiveness and the quality of the talent provided, contributing to successful project outcomes.Was this helpful?
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UndisclosedUndisclosed250 - 999Cape Town, South Africa
Services provided
25% Back Office Outsourcing25% Call Center Services25% Customer Service Outsourcing +1 service25% Sales OutsourcingSee all 2 projectsMANGO5 is a customer service and sales support company specializing in providing comprehensive support solutions for international clients. Feedback highlights their effective communication and reliability, with 100% of reviewers noting improved customer satisfaction and trust. Clients appreciate their investment in employee training, although some mention the slow hiring process as a minor drawback.
Industry Experience
MANGO5 has demonstrated expertise primarily in the IT Services sector, providing customer support and sales solutions to international clients. Feedback highlights their strengths in building trust, maintaining high customer satisfaction levels, and achieving competitive sales conversion rates. Clients particularly appreciate MANGO5's commitment to investing in employee training and its strategic advantage due to its location in South Africa, appealing for UK-based clientele. Overall, MANGO5 is a strong fit for businesses seeking reliable customer service and sales support in the IT domain.
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IT ServicesWas this helpful?
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MANGO5 has been recognized for providing competitive pricing and strong value for money, as highlighted by a client who appreciated their compelling arguments for collaboration. The engagement has led to significant team expansion and satisfaction levels that meet or exceed those of their US counterparts. Clients noted the reliability and trustworthiness of MANGO5, contributing to a positive overall sentiment regarding their cost-effectiveness and service quality.Was this helpful?
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$10,000+< $25 / hr50 - 249Durban, South Africa
Services provided
10% Back Office Outsourcing45% Call Center Services35% Customer Service Outsourcing +2 services5% Direct Marketing5% Social Media MarketingSee all 5 projectsEc3 is a boutique call center specializing in customer renewal, retention, and lead conversion services. The company consistently receives positive feedback for its effective project management, innovative problem-solving, and strong alignment with clients' values. Approximately 100% of reviewers praise their proactive communication and professionalism, with no significant areas for improvement mentioned.
Reviews mention Accommodating
Overall sentiment regarding Ec3's accommodating nature is highly positive. Clients emphasized Ec3's flexibility and responsiveness to requests, with one CEO noting their promptness in introducing necessary changes. Another client highlighted Ec3's dedication to overcoming challenges, stating they are 'great with that.' This adaptability and willingness to collaborate were consistently praised across reviews, establishing Ec3 as a supportive partner in achieving project goals.-
Digital Marketing & Call Center Services for Energy Company
5.0 Sep 8, 2023The Ec3 Project Sponsorship (Ec3 execs) and the Project management was very structured and involved for a relatively small campaign for Ec3. The Beevo and Ec3 management personnel worked very well together and Ec3 was very accommodating of our requests and very prompt to introduce necessary changes.
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Call Center Services for Asset Management Company
4.0 Jun 10, 2021However, if you think it’s not going to work with them, talk to Ec3 about what you want. They always find a way; they're extremely flexible.
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Industry Experience
Ec3 has demonstrated expertise across multiple industries, including Financial Services, IT Services, Energy & Natural Resources, and Telecommunications. Clients highlight their strong project management, innovative problem-solving, and ability to exceed performance metrics, particularly in lead conversion and customer retention. The overall sentiment is highly positive, with notable strengths in adaptability, cultural alignment, and professionalism, making Ec3 a valuable partner in enhancing operational efficiency and customer engagement across these sectors.
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Financial services IT Services Energy & natural resources TelecommunicationsWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients consistently highlight Ec3's competitive pricing and strong value for money. For instance, the Executive Head of Atlas Finance noted that Ec3's pricing fit their budget while exceeding expectations in service delivery. Similarly, the Sr. VP at EIMS Global praised them for their exceptional results and professionalism, leading to increased project sizes. Overall, the sentiment reflects a high level of satisfaction with both the cost-effectiveness and the quality of services provided by Ec3.Was this helpful?
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Undisclosed< $25 / hr50 - 249Stellenbosch, South Africa
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10% Back Office Outsourcing40% Sales Outsourcing30% Customer Service Outsourcing +1 service20% Call Center ServicesSee all 1 projectsARC Business Process Outsourcing is a customer service outsourcing company specializing in multilingual support and issue resolution across various channels. The reviews highlight high professionalism and flexibility, with 100% positive feedback on leadership and project management. Clients report improved customer satisfaction and operational efficiency, with no noted areas for improvement.
Industry Experience
ARC Business Process Outsourcing has demonstrated significant expertise in the eCommerce sector, particularly in customer service outsourcing. Clients have praised their multilingual capabilities and effective problem resolution, resulting in improved customer satisfaction and reduced response times. The positive feedback reflects strong project management and alignment with client values, indicating that they are a reliable partner for companies seeking enhanced customer engagement in the eCommerce industry.
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Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients report that ARC Business Process Outsourcing offers competitive pricing relative to the high quality of service delivered. One client noted a significant improvement in customer satisfaction metrics, attributing this success to the professionalism and flexibility of the team. The alignment of company values and effective communication further enhance the perceived value for money, with no noted areas for improvement in pricing or service delivery.Was this helpful?
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Undisclosed< $25 / hr50 - 249Cape Town, South Africa
Services provided
20% Back Office Outsourcing35% Customer Service Outsourcing35% Sales Outsourcing +1 service10% Recruitment Process OutsourcingSee all 1 projectsOutsource-X (Pty) Ltd is a customer service consulting firm specializing in recruitment, training, and performance management. The reviews are overwhelmingly positive, highlighting their commitment to continuous improvement, exceptional communication, and proactive problem-solving. Notably, 100% of reviewers praised their timely delivery and skilled professionals.
Industry Experience
Outsource-X (Pty) Ltd has demonstrated strong expertise in the Consumer Products industry, particularly in enhancing customer service operations. Client feedback highlights their commitment to continuous improvement, proactive problem-solving, and effective communication. They successfully boosted customer satisfaction and operational efficiency, earning positive sentiment for their skilled workforce and timely project delivery. This indicates a solid fit for companies seeking to optimize customer service and operational processes in the tech sector.
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Consumer ProductsWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients have noted that Outsource-X (Pty) Ltd offers competitive pricing that aligns well with their budgets, contributing to positive overall sentiment regarding value for money. One client highlighted the company's pricing as a key reason for selection, emphasizing a strong cultural fit alongside affordability. Additionally, the consistent delivery of services on time and the commitment to continuous improvement further reinforce the perception of good value provided by the firm.Was this helpful?
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$1,000+< $25 / hr250 - 999Johannesburg, South Africa
Services provided
20% Back Office Outsourcing40% Customer Service Outsourcing20% E-Commerce Development +2 services10% Call Center Services10% Web DesignLaunched in 2008, DSG is a Customer Service Outsourcing company. The team focuses on Customer Service Outsourcing and E-Commerce Development.
Read moreMore responsive than most other service providers
Get in TouchDSG is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.Was this helpful?
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UndisclosedUndisclosed10,000+Umhlanga, South Africa
Services provided
25% Back Office Outsourcing25% Customer Service Outsourcing25% Finance & Accounting Outsourcing (FAO) +1 service25% Sales OutsourcingLaunched in 2006, CCI Global is a large Back Office Outsourcing company. Their team focuses on Back Office Outsourcing and Finance & Accounting Outsourcing (FAO).
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UndisclosedUndisclosed10 - 49Pretoria, South Africa
Services provided
100% Back Office OutsourcingAdminAssist Intl. Is a small Back Office Outsourcing company located in Pretoria, South Africa. The team specializes in Back Office Outsourcing.
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$1,000+< $25 / hr250 - 999Mount Edgecombe, South Africa
Services provided
25% Back Office Outsourcing25% Call Center Services25% Customer Service Outsourcing +1 service25% Sales OutsourcingConsumer Links is a midsize phone answering service. They focus on Call Center Services and Back Office Outsourcing and were launched in 2015.
Read moreSee All Locations (2)Mount Edgecombe, South Africa
220 Flanders Drive
Mount Edgecombe, South Africa 4300301 - 400
0161 637 9449
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$1,000+$25 - $49 / hr10 - 49Johannesburg South, South Africa
Services provided
45% Back Office Outsourcing30% IT Strategy Consulting25% Sales OutsourcingLucid Remote is a Back Office Outsourcing company in Johannesburg South, South Africa. The team specializes in Back Office Outsourcing and IT strategy consulting.
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Undisclosed$25 - $49 / hr2 - 9Pretoria, South Africa
Services provided
50% Back Office Outsourcing50% Finance & Accounting Outsourcing (FAO)Back Office Outsourcing and Finance & Accounting Outsourcing (FAO) company Aphiwe Consulting was launched in 2021. The firm offers Back Office Outsourcing and Finance & Accounting Outsourcing (FAO).
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UndisclosedUndisclosed50 - 249Cape Town, South Africa
Services provided
60% Back Office Outsourcing20% Digital Strategy20% Marketing StrategyOutsourcery SA, a Back Office Outsourcing company, is in Cape Town, South Africa. They focus on Back Office Outsourcing and Marketing Strategy and were launched in 2016.
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UndisclosedUndisclosed1,000 - 9,999Randburg, South Africa
Services provided
25% Back Office Outsourcing25% Call Center Services25% Customer Service Outsourcing +1 service25% Sales OutsourcingIContact BPO is a call center company. Headquartered in Randburg, South Africa, the team focuses on Call Center Services and Back Office Outsourcing.
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UndisclosedUndisclosed1,000 - 9,999Cape Town, South Africa
Services provided
30% Back Office Outsourcing40% Call Center Services30% Customer Service OutsourcingBased in Cape Town, South Africa, Sigma Connected Group is a call center service. Their services include Call Center Services and Back Office Outsourcing.
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$50,000+$25 - $49 / hr50 - 249Pretoria, South Africa
Services provided
25% Back Office Outsourcing50% HR Consulting25% Document Digitization & ManagementPRONEL PROJECTS is a HR Consulting company. The Pretoria, South Africa-based team offers HR Consulting and Back Office Outsourcing.
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UndisclosedUndisclosed50 - 249Durban, South Africa
Services provided
25% Back Office Outsourcing25% Call Center Services25% Customer Service Outsourcing +1 service25% Sales OutsourcingMidsize telephone answering service Amalfi Outsourcing, is located in Durban, South Africa. The team provides Call Center Services and Back Office Outsourcing.
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UndisclosedUndisclosed250 - 999Westville, South Africa
Services provided
10% Back Office Outsourcing10% Executive Search10% HR Consulting +7 services10% HR Outsourcing10% Labor & Employment Law10% PEO/Employee Leasing10% Recruiting10% Recruitment Process Outsourcing10% Staffing10% Talent RepresentationMeasured Ability Group of Companies is a Staffing company. They provide Staffing and Recruiting and are based in Westville, South Africa and Durban, South Africa.
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UndisclosedUndisclosed2 - 9Berea, South Africa
Services provided
25% Back Office Outsourcing25% Business Consulting25% Direct Marketing +1 service25% Marketing StrategySmall Direct Marketing company The Connectors, is in Berea, South Africa. The team specializes in Direct Marketing and Marketing Strategy.
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$10,000+< $25 / hr10 - 49Sandton, South Africa
Services provided
25% Back Office Outsourcing35% Call Center Services25% Customer Service Outsourcing +1 service15% Product MarketingEdgeprocx is a call center company. They specialize in Call Center Services and Back Office Outsourcing and are based in Sandton, South Africa.
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$10,000+$200 - $300 / hr10 - 49Cape Town, South Africa
Services provided
13% Back Office Outsourcing33% Customer Service Outsourcing20% Call Center Services +3 services15% Direct Marketing15% Market Research4% Business ConsultingFounded in 2011, In Africa Connect is a small Customer Service Outsourcing company headquartered in Cape Town, South Africa. Their team provides Customer Service Outsourcing and Call Center
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UndisclosedUndisclosed250 - 999Mount Edgecombe, South Africa
Services provided
25% Back Office Outsourcing25% Call Center Services25% Customer Service Outsourcing +1 service25% Sales OutsourcingCentrevo is a call center. They were launched in 2011 and focus on Call Center Services and Back Office Outsourcing.
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$5,000+$100 - $149 / hr2 - 9Boksburg, South Africa
Services provided
25% Back Office Outsourcing25% Business Consulting25% Business Continuity Management +1 service25% Corporate Training & CoachingMedek Consulting, a Business Consulting company, is located in Boksburg, South Africa. Founded in 2015, the team specializes in Business Consulting and Corporate Training & Coaching.
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$1,000+< $25 / hr1,000 - 9,999Sandton, South Africa
Services provided
20% Back Office Outsourcing30% Customer Service Outsourcing20% Call Center Services +2 services20% Sales Outsourcing10% TranscriptionSee all 4 projectsQuantanite is a service provider specializing in data transcription, menu programming, and support staffing. The company consistently receives high praise for its efficiency, flexibility, and ability to integrate seamlessly with clients' teams. Reviews show a 100% positive satisfaction rate, highlighting their strong candidate pool and capacity to meet productivity expectations consistently. Quantanite's adaptability and commitment to exceeding client needs are recurrent themes across feedback.
Industry Experience
Quantanite has demonstrated expertise across the Software and Food & Beverages industries. In Software, they excel in receipt transcription and operational support, receiving praise for their quality and efficiency. In the Food & Beverages sector, they effectively manage menu programming and support, showcasing flexibility and responsiveness. Overall, client sentiment is highly positive, highlighting Quantanite’s ability to integrate seamlessly with teams and deliver results that meet or exceed expectations.
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Software Food & BeveragesWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Client feedback regarding Quantanite's cost and value for money is predominantly positive. One client noted their fixed monthly billing per full-time employee as cost-effective, while another highlighted their competitive pricing as a key factor in selecting them. Overall, clients expressed satisfaction with the quality of work relative to costs, with one stating that Quantanite consistently exceeded productivity expectations and provided high-quality services. The sentiment indicates a strong perception of value for the investment made.Was this helpful?
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See All Locations (3)Sandton, South Africa
1 Wedgewood Link Road
Sandton, South Africa 2191201 - 250
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UndisclosedUndisclosed10 - 49Cape Town, South Africa
Services provided
20% Back Office Outsourcing20% Executive Search20% Recruitment Process Outsourcing +2 services20% Sales Outsourcing20% StaffingFounded in 2022, Employmate is a small Back Office Outsourcing company based in Surry Hills, Australia and Cape Town, South Africa. Their team offers Back Office Outsourcing and Sales Outsourcing.
Read moreSee All Locations (2)Cape Town, South Africa
Dock Road
Cape Town, South Africa 800110 - 15
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$1,000+$100 - $149 / hr10 - 49Pretoria, South Africa
Services provided
20% Back Office Outsourcing30% Finance & Accounting Outsourcing (FAO)15% Employer of Record (EOR) Services +4 services15% HR Outsourcing10% Fractional CFO Services5% Compliance Consulting5% PEO/Employee LeasingBMG Partners Inc is a Finance & Accounting Outsourcing (FAO) company headquartered in Pretoria, South Africa. They offer Finance & Accounting Outsourcing (FAO) and Back Office Outsourcing.
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UndisclosedUndisclosed2 - 9Sandbaai, South Africa
Services provided
50% Back Office Outsourcing50% Call Center ServicesThetha Connect is a phone answering service and Back Office Outsourcing company founded in 2013. Their team offers Call Center Services and Back Office Outsourcing.
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$5,000+$25 - $49 / hr50 - 249Cape Town, South Africa
Services provided
15% Back Office Outsourcing20% Recruitment Process Outsourcing10% Call Center Services +8 services10% Customer Service Outsourcing10% Finance & Accounting Outsourcing (FAO)10% Sales Outsourcing5% Employer of Record (EOR) Services5% Executive Search5% HR Consulting5% HR Outsourcing5% RecruitingUbuntu Outsourcing Solutions, a Recruitment Process Outsourcing company, was founded in 2024. The agency focuses on Recruitment Process Outsourcing and Back Office Outsourcing, and is midsize.
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UndisclosedUndisclosed10 - 49Cape Town, South Africa
Services provided
30% Back Office Outsourcing40% Call Center Services30% Customer Service OutsourcingSee all 1 projects121 BPO is a business process outsourcing company. However, client feedback shows significant dissatisfaction, with 100% of reviewed experiences highlighting subpar service, poor management, and financial losses. Notably, there was a concerning lack of communication and professionalism, with 100% of reviewers advising caution due to these issues, particularly under the leadership of Mr. Waldo W.
Industry Experience
121 BPO has primarily operated within the consulting industry, focusing on immigration services. Feedback indicates significant shortcomings in project management and oversight, leading to financial losses for clients. Overall sentiment is negative, highlighting inadequate service delivery and poor communication. Potential clients in the consulting sector should be wary of engaging with 121 BPO, particularly regarding their management capabilities, which appear to be a critical area for improvement.
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ConsultingWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Client feedback regarding 121 BPO's cost and value for money is predominantly negative. One CEO reported that despite initial expectations of cost savings, the collaboration resulted in significant financial losses, including the unexplained disappearance of a deposit of $4,600. The service quality was deemed subpar, and management oversight was criticized. Overall, clients advise caution when considering 121 BPO, citing unprofessional conduct and inadequate management as key concerns.Was this helpful?
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$1,000+< $25 / hr50 - 249Mount Edgecombe, South Africa
Services provided
10% Back Office Outsourcing70% Call Center Services10% Customer Service Outsourcing +1 service10% Sales OutsourcingCiQ, an answering service, was founded in 2019. They specializes in Call Center Services and Back Office Outsourcing.
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UndisclosedUndisclosed50 - 249Cape Town, South Africa
Services provided
10% Back Office Outsourcing45% Call Center Services15% Document Digitization & Management +3 services15% Social Media Marketing10% Search Engine Optimization5% CRM Consulting and SIMidsize call center company Telepride Consultants, is in Cape Town, South Africa. The team focuses on Call Center Services and Social Media Marketing.
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$5,000+$25 - $49 / hr2 - 9Sandton, South Africa
Services provided
10% Back Office Outsourcing30% Staffing20% IT Strategy Consulting +5 services10% HR Outsourcing10% IT Managed Services10% IT Staff Augmentation5% HR Consulting5% Sales OutsourcingStaffing company APMF Group focuses on Staffing and IT strategy consulting. They are in Sandton, South Africa.
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UndisclosedUndisclosed2 - 9Cape Town, South Africa
Services provided
30% Back Office Outsourcing40% Call Center Services15% Customer Service Outsourcing +1 service15% Sales Outsourcing3iSolutions is a call center. Based in Cape Town, South Africa, the firm was founded in 2003. Their services include Call Center Services and Back Office Outsourcing.
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UndisclosedUndisclosed10 - 49Midrand, South Africa
Services provided
25% Back Office Outsourcing25% Business Consulting25% IT Staff Augmentation +1 service25% IT Strategy ConsultingRefresh Networks is an IT strategy consulting company. They provide IT strategy consulting and IT staff augmentation and were founded in 2016. The agency is in Midrand, South Africa.
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UndisclosedUndisclosed2 - 9Cape Town, South Africa
Services provided
25% Back Office Outsourcing25% Call Center Services25% Customer Service Outsourcing +1 service25% Sales OutsourcingKhaltsha Call Centre is a call center service based in Cape Town, South Africa. Their services include Call Center Services and Back Office Outsourcing.
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$1,000+Undisclosed1,000 - 9,999Cape Town, South Africa
Services provided
15% Back Office Outsourcing50% Customer Service Outsourcing15% Call Center Services +2 services15% Employer of Record (EOR) Services5% Data Annotation ServicesSee all 10 projectsBoldr. is a Business Process Outsourcing (BPO) company specializing in Back Office Services, enabling businesses to scale support functions such as customer service, data monitoring, and administrative tasks efficiently. Reviews indicate high client satisfaction with their cost-saving solutions and adaptability, with 80% of reviewers highlighting the company's strong partnership approach and operational flexibility, despite occasional feedback on longer hiring times.
Reviews mention Exceptional performance
Boldr. has received exceptional feedback for their outstanding project management and customer-centric approach. Clients have praised their timely delivery, adaptability, and proactive communication, which significantly enhanced operational efficiency. Notably, Tractive's Customer Happiness Team Lead highlighted Boldr.'s unique ability to customize services to meet specific needs, demonstrating a deep understanding of their business model. Overall, the sentiment reflects a strong satisfaction with Boldr.'s innovative solutions and commitment to continuous improvement.-
Customer Service Outsourcing for GPS Pet Tracker Provider
4.5 Jan 15, 2024We have been partnering with BoldR for outsourced customer support for the past four years, and our experience with their project management has been highly positive. BoldR consistently delivers items on time, demonstrating their commitment to meeting deadlines and ensuring our operations run smoothly. They have shown exceptional responsiveness to our needs, adapting their strategies and solutions to fit our evolving requirements.
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Data Services Outsourcing for Machinery Mnfctrng Company
5.0 Aug 5, 2022The accuracy of our work has improved significantly since Boldr. came onboard. The task I’m referring to is impossible to hit with 100% accuracy, but we’re hitting 80% accuracy right now, which is very high. The task is very nuanced and complex. We were hitting around 60%–70% at the start, and we’ve seen marked improvement.
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Industry Experience
Boldr. has demonstrated expertise across various industries, including Consumer Products, Retail, Manufacturing, and E-commerce. Clients commend their effective project management, adaptability, and strong communication. In Consumer Products, they excelled in enhancing customer satisfaction and response times. In Retail, their impact on team scaling and culture control was highlighted. Manufacturing clients praised their proactive monitoring and data accuracy. Overall, sentiment across industries is highly positive, suggesting Boldr. is well-suited for companies seeking customized outsourcing solutions.
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Other industries Consumer products & services Other Industry Retail Manufacturing Consumer ProductsWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Client feedback highlights Boldr.'s strong value for money, with many praising their cost-effectiveness. For instance, Babylist reported annual savings of $6 million due to their services, while Tractive noted that Boldr.'s pricing fit their budget and provided great value. Overall, sentiment is positive, emphasizing that Boldr. delivers high-quality support and effective solutions at competitive prices, making them a preferred partner for many clients.Was this helpful?
See All Locations (5)Cape Town, South Africa
34 Bree Street
Cape Town, South Africa 800150 - 75
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$50,000+$200 - $300 / hr10,000+Mount Edgecombe, South Africa
Services provided
100% Back Office OutsourcingISON Xperiences Ltd. Is a Back Office Outsourcing company. Headquartered in Dubai, United Arab Emirates and Mount Edgecombe, South Africa, the team offers Back Office Outsourcing.
Read moreSee All Locations (28)Mount Edgecombe, South Africa
Block A, Illovo Park, 1 Montgomery Drive, Mount Edgecombe
Mount Edgecombe, South Africa 4302751 - 1000
0310040700
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UndisclosedUndisclosed2 - 9Cape Town, South Africa
Services provided
20% Back Office Outsourcing20% Call Center Services20% Email Marketing +2 services20% SMS Marketing20% Sales OutsourcingBellRinger, an Email Marketing company, was founded in 2019. The team specializes in Email Marketing and Call Center Services and is based in Cape Town, South Africa.
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UndisclosedUndisclosed2 - 9Westville, South Africa
Services provided
20% Back Office Outsourcing20% Corporate Photography20% UX/UI Design +2 services20% Video Production20% Web DevelopmentAJ Digital Agency, a small user experience design agency, is located in Westville, South Africa. Their services include UX/UI Design and Video Production.
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UndisclosedUndisclosed2 - 9Cape Town, South Africa
Services provided
10% Back Office Outsourcing20% Content Marketing20% Social Media Marketing +5 services10% Accounting10% Email Marketing10% Event Marketing10% Graphic Design10% Web DesignSocial media marketing agency The Virtual Studio SA was founded in 2019. Headquartered in Cape Town, South Africa, the team offers Social Media Marketing and Content Marketing.
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UndisclosedUndisclosed2 - 9Johannesburg, South Africa
Services provided
10% Back Office Outsourcing50% Accounting20% Call Center Services +2 services10% HR Consulting10% HR OutsourcingBased in Johannesburg, South Africa, Skytrax Accounting is an Accounting company. The team specializes in Accounting and Call Center Services.
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$1,000+< $25 / hr1,000 - 9,999Cape Town, South Africa
Services provided
10% Back Office Outsourcing10% Accounting10% Call Center Services +7 services10% Customer Service Outsourcing10% Finance & Accounting Outsourcing (FAO)10% HR Outsourcing10% IT Managed Services10% IT Staff Augmentation10% Sales Outsourcing10% StaffingSee all 12 projectsSourcefit is a Business Process Outsourcing provider specializing in Offshore Back Office and Administrative Support Services. The company receives predominantly positive feedback, with approximately 75% of reviewers highlighting their strong project management and cultural fit. Clients appreciate Sourcefit's responsiveness and effective integration into existing operations, though some suggest improvements in proactive process enhancements and employee retention.
Reviews mention Flexible
Clients frequently highlight Sourcefit's flexibility in their project engagements. One reviewer noted, "They’re very easy to work with and flexible," emphasizing the company's responsiveness and proactive approach to meeting needs. Additionally, the team demonstrated strong communication skills, ensuring that project timelines and quality outcomes were consistently met. Overall, feedback reflects a positive sentiment regarding Sourcefit's adaptability and commitment to client satisfaction.-
IT Support Services for Construction Company
4.0 Nov 21, 2025They’re very easy to work with and flexible. Communication and responsiveness is always very good and the services provided are very good value.
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1 of 3 reviews are 5 stars$200,000 – $999,999 avg. project costRead 3 Recent ReviewsReviewed 3 times in the past 6 months
Recent reviews of Sourcefit highlight a strong overall sentiment, with clients praising their effective communication, responsiveness, and ability to deliver high-quality services. Notable feedback includes a client from Heard Technologies who appreciated the strong retention rate of hires and regular alignment meetings, despite some delays in recruitment. Another client commended Sourcefit for their rapid office setup and proactive management, while suggesting improvements in communication during peak periods. Overall, Sourcefit is recognized for their value and quality of service.Was this helpful?
More responsive than most other service providers
Get in TouchSourcefit is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.Was this helpful?
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$5,000+< $25 / hr1,000 - 9,999Sandton, South Africa
Services provided
45% Back Office Outsourcing25% Transcription10% Call Center Services +2 services10% Customer Service Outsourcing10% Sales OutsourcingIntegreon, a large Back Office Outsourcing company, is headquartered in New York, New York and Makati, Philippines. Their services include Back Office Outsourcing and Transcription.
Read moreSee All Locations (6)Sandton, South Africa
1st Floor, West Wing, Office 1-9, Norwich Place, 2 Norwich Close, Sandown 2146, Sandton,
Sandton, South Africa 203127.10.591.2272
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Focus accounts for a company’s specialization within a certain service.
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Ability to Deliver considers three criteria:
- Client feedback and reviews
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List of the Top 5 South Africa Back Office Outsourcing Service Providers
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UndisclosedUndisclosed50 - 249Sandton, South Africa
Ability to deliver
24.9/40.018/20 Reviews1/10 Clients & Experience5.9/10 Market PresenceService focus
50% Back Office Outsourcing50% Other -
UndisclosedUndisclosed250 - 999Cape Town, South Africa
Ability to deliver
24/40.016.2/20 Reviews2.6/10 Clients & Experience5.2/10 Market PresenceService focus
25% Back Office Outsourcing75% Other -
$10,000+< $25 / hr50 - 249Durban, South Africa
Ability to deliver
28.2/40.016/20 Reviews7.1/10 Clients & Experience5.1/10 Market PresenceService focus
10% Back Office Outsourcing90% Other -
Undisclosed< $25 / hr50 - 249Stellenbosch, South Africa
Ability to deliver
23/40.016.4/20 Reviews2.1/10 Clients & Experience4.6/10 Market PresenceService focus
10% Back Office Outsourcing90% Other -
Undisclosed< $25 / hr50 - 249Cape Town, South Africa
Ability to deliver
20.6/40.016.6/20 Reviews0/10 Clients & Experience4/10 Market PresenceService focus
20% Back Office Outsourcing80% Other -
$1,000+< $25 / hr250 - 999Johannesburg, South Africa
Ability to deliver
15.5/40.00/20 Reviews8.9/10 Clients & Experience6.6/10 Market PresenceService focus
20% Back Office Outsourcing80% Other -
UndisclosedUndisclosed10,000+Umhlanga, South Africa
Ability to deliver
5.9/40.00/20 Reviews0/10 Clients & Experience5.9/10 Market PresenceService focus
25% Back Office Outsourcing75% Other -
UndisclosedUndisclosed10 - 49Pretoria, South Africa
Ability to deliver
5.2/40.00/20 Reviews0/10 Clients & Experience5.2/10 Market PresenceService focus
100% Back Office Outsourcing -
$1,000+< $25 / hr250 - 999Mount Edgecombe, South Africa
Ability to deliver
5.3/40.00/20 Reviews0/10 Clients & Experience5.3/10 Market PresenceService focus
25% Back Office Outsourcing75% Other -
$1,000+$25 - $49 / hr10 - 49Johannesburg South, South Africa
Ability to deliver
4/40.00/20 Reviews0/10 Clients & Experience4/10 Market PresenceService focus
45% Back Office Outsourcing55% Other -
Undisclosed$25 - $49 / hr2 - 9Pretoria, South Africa
Ability to deliver
4/40.00/20 Reviews0/10 Clients & Experience4/10 Market PresenceService focus
50% Back Office Outsourcing50% Other -
UndisclosedUndisclosed50 - 249Cape Town, South Africa
Ability to deliver
0/40.00/20 Reviews0/10 Clients & Experience0/10 Market PresenceService focus
60% Back Office Outsourcing40% Other -
UndisclosedUndisclosed1,000 - 9,999Randburg, South Africa
Ability to deliver
0/40.00/20 Reviews0/10 Clients & Experience0/10 Market PresenceService focus
25% Back Office Outsourcing75% Other -
UndisclosedUndisclosed1,000 - 9,999Cape Town, South Africa
Ability to deliver
0/40.00/20 Reviews0/10 Clients & Experience0/10 Market PresenceService focus
30% Back Office Outsourcing70% Other -
$50,000+$25 - $49 / hr50 - 249Pretoria, South Africa
Ability to deliver
4.8/40.00/20 Reviews0/10 Clients & Experience4.8/10 Market PresenceService focus
25% Back Office Outsourcing75% Other -
UndisclosedUndisclosed50 - 249Durban, South Africa
Ability to deliver
4.6/40.00/20 Reviews0/10 Clients & Experience4.6/10 Market PresenceService focus
25% Back Office Outsourcing75% Other -
UndisclosedUndisclosed250 - 999Westville, South Africa
Ability to deliver
5.7/40.00/20 Reviews0/10 Clients & Experience5.7/10 Market PresenceService focus
10% Back Office Outsourcing90% Other -
UndisclosedUndisclosed2 - 9Berea, South Africa
Ability to deliver
4.6/40.00/20 Reviews0.6/10 Clients & Experience4/10 Market PresenceService focus
25% Back Office Outsourcing75% Other -
$10,000+< $25 / hr10 - 49Sandton, South Africa
Ability to deliver
4/40.00/20 Reviews0/10 Clients & Experience4/10 Market PresenceService focus
25% Back Office Outsourcing75% Other -
$10,000+$200 - $300 / hr10 - 49Cape Town, South Africa
Ability to deliver
5.8/40.00/20 Reviews0.6/10 Clients & Experience5.2/10 Market PresenceService focus
13% Back Office Outsourcing87% Other
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