Top Back Office Outsourcing Companies in South Africa
43 Companies
List of the Top South Africa Back Office Outsourcing Service Providers
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$1,000+< $25 / hr50 - 249Serves South AfricaServices provided
20% Back Office Outsourcing15% Customer Service Outsourcing15% Data Annotation Services +5 services15% Document Digitization & Management10% Call Center Services10% Content Moderation Services10% Litigation Support Services5% TranscriptionSee all 18 projectsTECHSPEED INC is a Business Process Outsourcing (BPO) company specializing in Back Office Services and Administrative Support Services. With consistently high ratings, clients commend their effective project management, proactive communication, and high accountability. They maintain a high accuracy rate in data entry and efficiently manage large product catalogs, with 100% of reviewers highlighting their reliable and responsive service.
2 of 2 reviews are 5 starsUnknown avg. project costRead 2 Recent ReviewsReviewed 2 times in the past 6 months
Recent feedback for TECHSPEED INC highlights their exceptional performance in data management and election information gathering. Clients commend their professionalism, responsiveness, and ability to deliver quality results promptly. One client noted the impressive speed and accuracy of TECHSPEED INC's work compared to competitors, while another mentioned the enhancement of user experience and SEO through their services. Overall, the sentiment is overwhelmingly positive, with no significant areas for improvement identified.Was this helpful?
2 of 2 Back Office Outsourcing reviews are 5 stars2 new reviews for Back Office Outsourcing in past 6 monthsLess than $10,000 avg. project costRead 2 ReviewsBack Office Outsourcing PROJECT HIGHLIGHT
Customer Service Outsourcing for Home Care Agency
5.0 — TECHSPEED INC provides data entry and call center services for a home care agency. The team handles data entry tasks, including renaming, splicing, and entering data. Read moreWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients consistently highlight TECHSPEED INC's competitive pricing and exceptional value for money. One client noted they chose TECHSPEED for their 'good value for cost,' emphasizing the superior volume and speed of deliverables compared to other vendors. Another pointed out that their pricing fit within budget while maintaining high-quality service. Overall, the sentiment reflects strong satisfaction with the cost-effectiveness and reliability of TECHSPEED's services, with multiple clients expressing no identified areas for improvement.Was this helpful?
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This provider is fluent in 1 language:
- English
This provider is available in 1 time zone:
- Pacific Standard Time (PST)
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Growth Hub
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Undisclosed< $25 / hr50 - 249Serves South AfricaServices provided
60% Back Office Outsourcing25% AI Development15% Data Annotation ServicesSee all 16 projectsGrowth Hub is a Business Process Outsourcing company specializing in administrative support services such as data entry, research, and workflow management. The reviews highlight their efficiency, accuracy, and adaptability, with a 100% satisfaction rate among clients. Growth Hub's ability to deliver customized solutions promptly and their proactive approach to client needs are consistently praised across reviews.
Reviews mention Accommodating
Clients consistently describe Growth Hub as accommodating, highlighting their willingness to adapt to specific communication preferences, such as utilizing Zoom for meetings as requested. One client noted, 'Growth Hub goes the extra mile,' demonstrating their commitment to collaboration. They are praised for their proactive approach and ability to meet deadlines, which contributes to a positive overall sentiment regarding their flexibility and responsiveness in addressing client needs.-
Data Entry & BPO Services for Global Investment Firm
5.0 Dec 21, 2021I have a biweekly call with the account manager and communicate with the team lead via email. Growth Hub goes the extra mile and ensures they’re using collaboration software that is easy for us to communicate through — they are accommodating and utilize Zoom for meetings per our request.
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4 of 5 Back Office Outsourcing reviews are 5 stars1 new review for Back Office Outsourcing in past 6 months$10,000 – $49,000 avg. project costRead 5 ReviewsBack Office Outsourcing PROJECT HIGHLIGHT
Back Office Outsourcing & Task Automation for Finance Firm
5.0 — Growth Hub helped integrate a finance firm's CRM with the Pitchbook platform in order to identify 15,000 companies. The team also built proprietary applications that automated the client's Read moreWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients consistently highlight Growth Hub's competitive pricing and exceptional value for money. Feedback indicates that their services fit within budget constraints while delivering high-quality results. For instance, one client noted that Growth Hub provided 'good value for cost' and facilitated significant lead generation success. Overall, the sentiment reflects satisfaction with the balance of cost and quality, suggesting that clients feel they receive more than what they pay for.Was this helpful?
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$10,000+< $25 / hr250 - 999Serves South AfricaServices provided
30% Back Office Outsourcing40% Customer Service Outsourcing20% Call Center Services +1 service10% Finance & Accounting Outsourcing (FAO)See all 52 projectsBig Outsource is a Business Process Outsourcing company specializing in Remote Office Support and Administrative Support Services. It consistently receives high praise for reliability and professionalism, with clients noting improvements in efficiency and communication. Approximately 95% of reviews highlight their ability to integrate seamlessly with existing workflows, while 70% commend their proactive communication. Opportunities for enhancement include expanding service hours and offering more proactive tool suggestions.
Reviews mention Innovative
Clients have consistently praised Big Outsource for its innovative solutions tailored to specific business needs. One reviewer highlighted their ability to deliver not only effective but also innovative services that enhanced operational efficiency and visual appeal. This sentiment reflects a strong overall approval, emphasizing the company's commitment to quality and adaptability in addressing client challenges.-
Back Office Support & Graphic Design for E-Commerce Platform
5.0 Jul 29, 2023We're impressed with Big Outsource's commitment to delivering quality services. They understood our e-commerce business's specific needs and delivered solutions that were not just effective but also innovative.
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23 of 23 Back Office Outsourcing reviews are 5 stars13 new reviews for Back Office Outsourcing in past 6 months$50,000 – $199,999 avg. project costRead 23 ReviewsBack Office Outsourcing PROJECT HIGHLIGHT
Documentation & Transcription for Preservation Mgmt. Company
5.0 — Big Outsource provided editing and formatting services for a cultural institution. Their tasks included reformatting PowerPoint decks, creating trainer-facing guides, and transcribing Zoom Read moreWas this helpful?
Industry Experience
Big Outsource has demonstrated notable expertise across various industries, including Information Technology, eCommerce, Healthcare, Financial Services, and Consumer Products. Clients commend their ability to enhance operational efficiency, improve customer service response times, and maintain a high standard of quality. Overall sentiments reflect a strong alignment of values, professionalism, and effective communication, making them a suitable partner for businesses seeking reliable support in these sectors.
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Healthcare Software Financial services Chemicals & Biotechnology Other industries Wellness & Fitness Beauty Education Medical Real estate Retail Telecommunications Beauty & Cosmetics Arts, entertainment & music Legal Supply Chain, Logistics, and Transport Consulting Consumer Products Information technology eCommerceWas this helpful?
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This provider is fluent in 1 language:
- English
This provider is available in 8 time zones:
- Central European Time (CET)
- Central Standard Time (CST)
- Eastern Standard Time (EST)
- Pacific Standard Time (PST)
- Australia Central Time (ACT)
- Australia Eastern Time (AET)
- Mountain Standard Time (MST)
- Singapore Standard Time (SGT)
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Growth Hub
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Undisclosed< $25 / hr50 - 249Randburg, South AfricaServices provided
60% Back Office Outsourcing25% AI Development15% Data Annotation ServicesSee all 16 projectsGrowth Hub is a Business Process Outsourcing company specializing in administrative support services such as data entry, research, and workflow management. The reviews highlight their efficiency, accuracy, and adaptability, with a 100% satisfaction rate among clients. Growth Hub's ability to deliver customized solutions promptly and their proactive approach to client needs are consistently praised across reviews.
Reviews mention Accommodating
Clients consistently describe Growth Hub as accommodating, highlighting their willingness to adapt to specific communication preferences, such as utilizing Zoom for meetings as requested. One client noted, 'Growth Hub goes the extra mile,' demonstrating their commitment to collaboration. They are praised for their proactive approach and ability to meet deadlines, which contributes to a positive overall sentiment regarding their flexibility and responsiveness in addressing client needs.-
Data Entry & BPO Services for Global Investment Firm
5.0 Dec 21, 2021I have a biweekly call with the account manager and communicate with the team lead via email. Growth Hub goes the extra mile and ensures they’re using collaboration software that is easy for us to communicate through — they are accommodating and utilize Zoom for meetings per our request.
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4 of 5 Back Office Outsourcing reviews are 5 stars1 new review for Back Office Outsourcing in past 6 months$10,000 – $49,000 avg. project costRead 5 ReviewsBack Office Outsourcing PROJECT HIGHLIGHT
Back Office Outsourcing & Task Automation for Finance Firm
5.0 — Growth Hub helped integrate a finance firm's CRM with the Pitchbook platform in order to identify 15,000 companies. The team also built proprietary applications that automated the client's Read moreWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients consistently highlight Growth Hub's competitive pricing and exceptional value for money. Feedback indicates that their services fit within budget constraints while delivering high-quality results. For instance, one client noted that Growth Hub provided 'good value for cost' and facilitated significant lead generation success. Overall, the sentiment reflects satisfaction with the balance of cost and quality, suggesting that clients feel they receive more than what they pay for.Was this helpful?
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UndisclosedUndisclosed50 - 249Sandton, South Africa
Services provided
50% Back Office Outsourcing50% Call Center ServicesSee all 11 projectsVA Connect is a premier provider of Business Process Outsourcing, specializing in Remote Back Office Solutions and Administrative Support Services. With a focus on delivering professional, reliable, and efficient solutions, VA Connect has consistently demonstrated success through effective project management and a strong culture fit. Impressively, 100% of reviewers highlighted their high ratings and seamless integration into fast-paced environments, underscoring their commitment to quality service delivery.
Reviews mention Unique expertise
The feedback regarding VA Connect's unique expertise is overwhelmingly positive, highlighting their exceptional ability to identify and integrate highly skilled personnel. Clients have praised the team's effectiveness in recruitment, noting, "Karen and her team's ability to find fantastic people and skills" as particularly impressive. The successful onboarding and regular check-ins contributed to a seamless experience, with all project milestones met. Overall, clients appreciate VA Connect's specialized knowledge and commitment to delivering quality outcomes.-
Recruiting Services for Software & Digital Marketing Company
5.0 Jul 17, 2024Karen and her team's ability to find fantastic people and skills was most impressive. VA Connect helped us integrate the new members and checked in regularly to confirm satisfaction. Their expertise in ensuring a pleasant experience was evident throughout the project.
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2 of 4 reviews are 5 stars2 new reviews for Back Office Outsourcing servicesLess than $10,000 avg. project costRead 4 Recent ReviewsReviewed 4 times in the past 6 months
Recent reviews of VA Connect reflect a strong overall sentiment, highlighting their professionalism and effective support across various projects. Clients praised the timely delivery of tasks, seamless communication, and the ability to match virtual assistants with specific organizational needs. Notably, one client emphasized the impressive integration of their assistant into the team, likening her to an in-house member. Overall, feedback indicates high satisfaction with the quality of service and outcomes achieved, with few areas identified for improvement.Was this helpful?
Industry Experience
VA Connect has demonstrated expertise across various industries, including maritime, banking, supply chain, food & beverage, advertising, and legal. Feedback highlights their strengths in operational efficiency, effective communication, and tailored staffing solutions, resulting in increased productivity and successful project execution. Overall sentiment is highly positive, particularly within fintech and logistics, indicating a strong fit for clients seeking reliable support in fast-paced environments.
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Banks Supply Chain, Logistics, and Transport Food & Beverage Advertising & marketing Information technology Legal Software Other industriesWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients consistently commend VA Connect for offering good value for money, with several reviews highlighting that their pricing fits within budget constraints while maintaining high-quality service. One client noted, 'Good value for cost,' and another mentioned, 'Pricing fit our budget.' Overall, the sentiment regarding cost-effectiveness is positive, with clients appreciating the balance between affordability and the quality of support received.Was this helpful?
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UndisclosedUndisclosed250 - 999Cape Town, South Africa
Services provided
25% Back Office Outsourcing25% Call Center Services25% Customer Service Outsourcing +1 service25% Sales OutsourcingSee all 2 projectsMANGO5 is a customer service and sales support company specializing in providing comprehensive support solutions for international clients. Feedback highlights their effective communication and reliability, with 100% of reviewers noting improved customer satisfaction and trust. Clients appreciate their investment in employee training, although some mention the slow hiring process as a minor drawback.
Industry Experience
MANGO5 has demonstrated expertise primarily in the IT Services sector, providing customer support and sales solutions to international clients. Feedback highlights their strengths in building trust, maintaining high customer satisfaction levels, and achieving competitive sales conversion rates. Clients particularly appreciate MANGO5's commitment to investing in employee training and its strategic advantage due to its location in South Africa, appealing for UK-based clientele. Overall, MANGO5 is a strong fit for businesses seeking reliable customer service and sales support in the IT domain.
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IT ServicesWas this helpful?
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Read All ReviewsWhat Clients Have Said
MANGO5 has been recognized for providing competitive pricing and strong value for money, as highlighted by a client who appreciated their compelling arguments for collaboration. The engagement has led to significant team expansion and satisfaction levels that meet or exceed those of their US counterparts. Clients noted the reliability and trustworthiness of MANGO5, contributing to a positive overall sentiment regarding their cost-effectiveness and service quality.Was this helpful?
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$10,000+< $25 / hr50 - 249Durban, South Africa
Services provided
10% Back Office Outsourcing45% Call Center Services35% Customer Service Outsourcing +2 services5% Direct Marketing5% Social Media MarketingSee all 5 projectsEc3 is a boutique call center specializing in customer renewal, retention, and lead conversion services. The company consistently receives positive feedback for its effective project management, innovative problem-solving, and strong alignment with clients' values. Approximately 100% of reviewers praise their proactive communication and professionalism, with no significant areas for improvement mentioned.
Reviews mention Knowledgeable
Clients consistently commend Ec3 for their extensive knowledge and expertise in their specific service areas. One client highlighted their 'deep knowledge' in customer renewal and retention, noting Ec3's exceptional performance compared to competitors. Another client praised the 'very knowledgeable and ready to go staff' who consistently delivered results ahead of schedule. Overall, the sentiment reflects a strong appreciation for Ec3's professionalism and their ability to understand and meet client needs effectively.-
Sales Outsourcing & Mktg for Offshoring Services Co
5.0 Jan 20, 2024EC3 always delivered ahead of time. their internal structure is both caring and effective, with very knowledgeable and ready to go staff. They responded to our needs perfectly.
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Call Center Services for Telecommunications Firm
5.0 Mar 18, 2021Ec3 is a boutique call center and quite unique in the BPO space in that they don’t take on any other types of work. They choose very carefully what they do in the customer renewal and retention space, and they have very deep knowledge of that area. They stick with what they do well, and it’s why they’re so successful.
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Industry Experience
Ec3 has demonstrated expertise across multiple industries, including Financial Services, IT Services, Energy & Natural Resources, and Telecommunications. Clients highlight their strong project management, innovative problem-solving, and ability to exceed performance metrics, particularly in lead conversion and customer retention. The overall sentiment is highly positive, with notable strengths in adaptability, cultural alignment, and professionalism, making Ec3 a valuable partner in enhancing operational efficiency and customer engagement across these sectors.
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Financial services IT Services Energy & natural resources TelecommunicationsWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients consistently highlight Ec3's competitive pricing and strong value for money. For instance, the Executive Head of Atlas Finance noted that Ec3's pricing fit their budget while exceeding expectations in service delivery. Similarly, the Sr. VP at EIMS Global praised them for their exceptional results and professionalism, leading to increased project sizes. Overall, the sentiment reflects a high level of satisfaction with both the cost-effectiveness and the quality of services provided by Ec3.Was this helpful?
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Undisclosed< $25 / hr50 - 249Stellenbosch, South Africa
Services provided
10% Back Office Outsourcing40% Sales Outsourcing30% Customer Service Outsourcing +1 service20% Call Center ServicesSee all 1 projectsARC Business Process Outsourcing is a customer service outsourcing company specializing in multilingual support and issue resolution across various channels. The reviews highlight high professionalism and flexibility, with 100% positive feedback on leadership and project management. Clients report improved customer satisfaction and operational efficiency, with no noted areas for improvement.
Industry Experience
ARC Business Process Outsourcing has demonstrated significant expertise in the eCommerce sector, particularly in customer service outsourcing. Clients have praised their multilingual capabilities and effective problem resolution, resulting in improved customer satisfaction and reduced response times. The positive feedback reflects strong project management and alignment with client values, indicating that they are a reliable partner for companies seeking enhanced customer engagement in the eCommerce industry.
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eCommerceWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients report that ARC Business Process Outsourcing offers competitive pricing relative to the high quality of service delivered. One client noted a significant improvement in customer satisfaction metrics, attributing this success to the professionalism and flexibility of the team. The alignment of company values and effective communication further enhance the perceived value for money, with no noted areas for improvement in pricing or service delivery.Was this helpful?
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Undisclosed< $25 / hr50 - 249Cape Town, South Africa
Services provided
20% Back Office Outsourcing35% Customer Service Outsourcing35% Sales Outsourcing +1 service10% Recruitment Process OutsourcingSee all 1 projectsOutsource-X (Pty) Ltd is a customer service consulting firm specializing in recruitment, training, and performance management. The reviews are overwhelmingly positive, highlighting their commitment to continuous improvement, exceptional communication, and proactive problem-solving. Notably, 100% of reviewers praised their timely delivery and skilled professionals.
Industry Experience
Outsource-X (Pty) Ltd has demonstrated strong expertise in the Consumer Products industry, particularly in enhancing customer service operations. Client feedback highlights their commitment to continuous improvement, proactive problem-solving, and effective communication. They successfully boosted customer satisfaction and operational efficiency, earning positive sentiment for their skilled workforce and timely project delivery. This indicates a solid fit for companies seeking to optimize customer service and operational processes in the tech sector.
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Consumer ProductsWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients have noted that Outsource-X (Pty) Ltd offers competitive pricing that aligns well with their budgets, contributing to positive overall sentiment regarding value for money. One client highlighted the company's pricing as a key reason for selection, emphasizing a strong cultural fit alongside affordability. Additionally, the consistent delivery of services on time and the commitment to continuous improvement further reinforce the perception of good value provided by the firm.Was this helpful?
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$1,000+< $25 / hr250 - 999Johannesburg, South Africa
Services provided
20% Back Office Outsourcing40% Customer Service Outsourcing20% E-Commerce Development +2 services10% Call Center Services10% Web DesignLaunched in 2008, DSG is a Customer Service Outsourcing company. The team focuses on Customer Service Outsourcing and E-Commerce Development.
Read moreMore responsive than most other service providers
Get in TouchDSG is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.Was this helpful?
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UndisclosedUndisclosed10,000+Umhlanga, South Africa
Services provided
25% Back Office Outsourcing25% Customer Service Outsourcing25% Finance & Accounting Outsourcing (FAO) +1 service25% Sales OutsourcingLaunched in 2006, CCI Global is a large Back Office Outsourcing company. Their team focuses on Back Office Outsourcing and Finance & Accounting Outsourcing (FAO).
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UndisclosedUndisclosed10 - 49Pretoria, South Africa
Services provided
100% Back Office OutsourcingAdminAssist Intl. Is a small Back Office Outsourcing company located in Pretoria, South Africa. The team specializes in Back Office Outsourcing.
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$1,000+< $25 / hr250 - 999Mount Edgecombe, South Africa
Services provided
25% Back Office Outsourcing25% Call Center Services25% Customer Service Outsourcing +1 service25% Sales OutsourcingConsumer Links is a midsize phone answering service. They focus on Call Center Services and Back Office Outsourcing and were launched in 2015.
Read moreSee All Locations (2)Mount Edgecombe, South Africa
220 Flanders Drive
Mount Edgecombe, South Africa 4300301 - 400
0161 637 9449
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$1,000+$25 - $49 / hr10 - 49Johannesburg South, South Africa
Services provided
45% Back Office Outsourcing30% IT Strategy Consulting25% Sales OutsourcingLucid Remote is a Back Office Outsourcing company in Johannesburg South, South Africa. The team specializes in Back Office Outsourcing and IT strategy consulting.
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Undisclosed$25 - $49 / hr2 - 9Pretoria, South Africa
Services provided
50% Back Office Outsourcing50% Finance & Accounting Outsourcing (FAO)Back Office Outsourcing and Finance & Accounting Outsourcing (FAO) company Aphiwe Consulting was launched in 2021. The firm offers Back Office Outsourcing and Finance & Accounting Outsourcing (FAO).
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UndisclosedUndisclosed50 - 249Cape Town, South Africa
Services provided
60% Back Office Outsourcing20% Digital Strategy20% Marketing StrategyOutsourcery SA, a Back Office Outsourcing company, is in Cape Town, South Africa. They focus on Back Office Outsourcing and Marketing Strategy and were launched in 2016.
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UndisclosedUndisclosed1,000 - 9,999Randburg, South Africa
Services provided
25% Back Office Outsourcing25% Call Center Services25% Customer Service Outsourcing +1 service25% Sales OutsourcingIContact BPO is a call center company. Headquartered in Randburg, South Africa, the team focuses on Call Center Services and Back Office Outsourcing.
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UndisclosedUndisclosed1,000 - 9,999Cape Town, South Africa
Services provided
30% Back Office Outsourcing40% Call Center Services30% Customer Service OutsourcingBased in Cape Town, South Africa, Sigma Connected Group is a call center service. Their services include Call Center Services and Back Office Outsourcing.
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$50,000+$25 - $49 / hr50 - 249Pretoria, South Africa
Services provided
25% Back Office Outsourcing50% HR Consulting25% Document Digitization & ManagementPRONEL PROJECTS is a HR Consulting company. The Pretoria, South Africa-based team offers HR Consulting and Back Office Outsourcing.
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UndisclosedUndisclosed50 - 249Durban, South Africa
Services provided
25% Back Office Outsourcing25% Call Center Services25% Customer Service Outsourcing +1 service25% Sales OutsourcingMidsize telephone answering service Amalfi Outsourcing, is located in Durban, South Africa. The team provides Call Center Services and Back Office Outsourcing.
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UndisclosedUndisclosed250 - 999Westville, South Africa
Services provided
10% Back Office Outsourcing10% Executive Search10% HR Consulting +7 services10% HR Outsourcing10% Labor & Employment Law10% PEO/Employee Leasing10% Recruiting10% Recruitment Process Outsourcing10% Staffing10% Talent RepresentationMeasured Ability Group of Companies is a Staffing company. They provide Staffing and Recruiting and are based in Westville, South Africa and Durban, South Africa.
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UndisclosedUndisclosed2 - 9Berea, South Africa
Services provided
25% Back Office Outsourcing25% Business Consulting25% Direct Marketing +1 service25% Marketing StrategySmall Direct Marketing company The Connectors, is in Berea, South Africa. The team specializes in Direct Marketing and Marketing Strategy.
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$10,000+< $25 / hr10 - 49Sandton, South Africa
Services provided
25% Back Office Outsourcing35% Call Center Services25% Customer Service Outsourcing +1 service15% Product MarketingEdgeprocx is a call center company. They specialize in Call Center Services and Back Office Outsourcing and are based in Sandton, South Africa.
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$10,000+$200 - $300 / hr10 - 49Cape Town, South Africa
Services provided
13% Back Office Outsourcing33% Customer Service Outsourcing20% Call Center Services +3 services15% Direct Marketing15% Market Research4% Business ConsultingFounded in 2011, In Africa Connect is a small Customer Service Outsourcing company headquartered in Cape Town, South Africa. Their team provides Customer Service Outsourcing and Call Center
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UndisclosedUndisclosed250 - 999Mount Edgecombe, South Africa
Services provided
25% Back Office Outsourcing25% Call Center Services25% Customer Service Outsourcing +1 service25% Sales OutsourcingCentrevo is a call center. They were launched in 2011 and focus on Call Center Services and Back Office Outsourcing.
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$5,000+$100 - $149 / hr2 - 9Boksburg, South Africa
Services provided
25% Back Office Outsourcing25% Business Consulting25% Business Continuity Management +1 service25% Corporate Training & CoachingMedek Consulting, a Business Consulting company, is located in Boksburg, South Africa. Founded in 2015, the team specializes in Business Consulting and Corporate Training & Coaching.
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$1,000+< $25 / hr1,000 - 9,999Sandton, South Africa
Services provided
20% Back Office Outsourcing30% Customer Service Outsourcing20% Call Center Services +2 services20% Sales Outsourcing10% TranscriptionSee all 4 projectsQuantanite is a service provider specializing in data transcription, menu programming, and support staffing. The company consistently receives high praise for its efficiency, flexibility, and ability to integrate seamlessly with clients' teams. Reviews show a 100% positive satisfaction rate, highlighting their strong candidate pool and capacity to meet productivity expectations consistently. Quantanite's adaptability and commitment to exceeding client needs are recurrent themes across feedback.
Reviews mention Accommodating
Clients have consistently noted Quantanite's accommodating nature, highlighting their flexibility in meeting project needs. For instance, one client praised the team's patience and willingness to adapt as the client's business transitioned from a startup to a larger enterprise. Another client emphasized the ease of collaboration, stating that Quantanite employees are easy to work with and readily trained on their systems. Overall, the sentiment regarding Quantanite's accommodating approach is highly positive.-
Transcription for Receipt Scanning Software Provider
5.0 Mar 10, 2021Rhonda and Ekram have been extremely patient and accommodating as we've grown from late stage start-up to proper growth enterprise. Arman and Maesha have been very thoughtful on the workflow side. In the past, we have kept everything internal.
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Menu Programming for Food Delivery Company
5.0 Feb 10, 2021Quantanite has been very flexible and accommodating. When special projects come up or we need additional support hours to cover holidays or additional menu programming time due to projects they have come through for us.
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Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Client feedback regarding Quantanite's cost and value for money is predominantly positive. One client noted their fixed monthly billing per full-time employee as cost-effective, while another highlighted their competitive pricing as a key factor in selecting them. Overall, clients expressed satisfaction with the quality of work relative to costs, with one stating that Quantanite consistently exceeded productivity expectations and provided high-quality services. The sentiment indicates a strong perception of value for the investment made.Was this helpful?
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See All Locations (3)Sandton, South Africa
1 Wedgewood Link Road
Sandton, South Africa 2191201 - 250
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UndisclosedUndisclosed10 - 49Cape Town, South Africa
Services provided
20% Back Office Outsourcing20% Executive Search20% Recruitment Process Outsourcing +2 services20% Sales Outsourcing20% StaffingFounded in 2022, Employmate is a small Back Office Outsourcing company based in Surry Hills, Australia and Cape Town, South Africa. Their team offers Back Office Outsourcing and Sales Outsourcing.
Read moreSee All Locations (2)Cape Town, South Africa
Dock Road
Cape Town, South Africa 800110 - 15
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$1,000+$100 - $149 / hr10 - 49Pretoria, South Africa
Services provided
20% Back Office Outsourcing30% Finance & Accounting Outsourcing (FAO)15% Employer of Record (EOR) Services +4 services15% HR Outsourcing10% Fractional CFO Services5% Compliance Consulting5% PEO/Employee LeasingBMG Partners Inc is a Finance & Accounting Outsourcing (FAO) company headquartered in Pretoria, South Africa. They offer Finance & Accounting Outsourcing (FAO) and Back Office Outsourcing.
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UndisclosedUndisclosed2 - 9Sandbaai, South Africa
Services provided
50% Back Office Outsourcing50% Call Center ServicesThetha Connect is a phone answering service and Back Office Outsourcing company founded in 2013. Their team offers Call Center Services and Back Office Outsourcing.
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$5,000+$25 - $49 / hr50 - 249Cape Town, South Africa
Services provided
15% Back Office Outsourcing20% Recruitment Process Outsourcing10% Call Center Services +8 services10% Customer Service Outsourcing10% Finance & Accounting Outsourcing (FAO)10% Sales Outsourcing5% Employer of Record (EOR) Services5% Executive Search5% HR Consulting5% HR Outsourcing5% RecruitingUbuntu Outsourcing Solutions, a Recruitment Process Outsourcing company, was founded in 2024. The agency focuses on Recruitment Process Outsourcing and Back Office Outsourcing, and is midsize.
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UndisclosedUndisclosed10 - 49Cape Town, South Africa
Services provided
30% Back Office Outsourcing40% Call Center Services30% Customer Service OutsourcingSee all 1 projects121 BPO is a business process outsourcing company. However, client feedback shows significant dissatisfaction, with 100% of reviewed experiences highlighting subpar service, poor management, and financial losses. Notably, there was a concerning lack of communication and professionalism, with 100% of reviewers advising caution due to these issues, particularly under the leadership of Mr. Waldo W.
Industry Experience
121 BPO has primarily operated within the consulting industry, focusing on immigration services. Feedback indicates significant shortcomings in project management and oversight, leading to financial losses for clients. Overall sentiment is negative, highlighting inadequate service delivery and poor communication. Potential clients in the consulting sector should be wary of engaging with 121 BPO, particularly regarding their management capabilities, which appear to be a critical area for improvement.
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ConsultingWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Client feedback regarding 121 BPO's cost and value for money is predominantly negative. One CEO reported that despite initial expectations of cost savings, the collaboration resulted in significant financial losses, including the unexplained disappearance of a deposit of $4,600. The service quality was deemed subpar, and management oversight was criticized. Overall, clients advise caution when considering 121 BPO, citing unprofessional conduct and inadequate management as key concerns.Was this helpful?
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$1,000+< $25 / hr50 - 249Mount Edgecombe, South Africa
Services provided
10% Back Office Outsourcing70% Call Center Services10% Customer Service Outsourcing +1 service10% Sales OutsourcingCiQ, an answering service, was founded in 2019. They specializes in Call Center Services and Back Office Outsourcing.
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UndisclosedUndisclosed50 - 249Cape Town, South Africa
Services provided
10% Back Office Outsourcing45% Call Center Services15% Document Digitization & Management +3 services15% Social Media Marketing10% Search Engine Optimization5% CRM Consulting and SIMidsize call center company Telepride Consultants, is in Cape Town, South Africa. The team focuses on Call Center Services and Social Media Marketing.
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$5,000+$25 - $49 / hr2 - 9Sandton, South Africa
Services provided
10% Back Office Outsourcing30% Staffing20% IT Strategy Consulting +5 services10% HR Outsourcing10% IT Managed Services10% IT Staff Augmentation5% HR Consulting5% Sales OutsourcingStaffing company APMF Group focuses on Staffing and IT strategy consulting. They are in Sandton, South Africa.
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UndisclosedUndisclosed2 - 9Cape Town, South Africa
Services provided
30% Back Office Outsourcing40% Call Center Services15% Customer Service Outsourcing +1 service15% Sales Outsourcing3iSolutions is a call center. Based in Cape Town, South Africa, the firm was founded in 2003. Their services include Call Center Services and Back Office Outsourcing.
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UndisclosedUndisclosed10 - 49Midrand, South Africa
Services provided
25% Back Office Outsourcing25% Business Consulting25% IT Staff Augmentation +1 service25% IT Strategy ConsultingRefresh Networks is an IT strategy consulting company. They provide IT strategy consulting and IT staff augmentation and were founded in 2016. The agency is in Midrand, South Africa.
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UndisclosedUndisclosed2 - 9Cape Town, South Africa
Services provided
25% Back Office Outsourcing25% Call Center Services25% Customer Service Outsourcing +1 service25% Sales OutsourcingKhaltsha Call Centre is a call center service based in Cape Town, South Africa. Their services include Call Center Services and Back Office Outsourcing.
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$1,000+Undisclosed1,000 - 9,999Cape Town, South Africa
Services provided
15% Back Office Outsourcing50% Customer Service Outsourcing15% Call Center Services +2 services15% Employer of Record (EOR) Services5% Data Annotation ServicesSee all 10 projectsBoldr. is a Business Process Outsourcing (BPO) company specializing in Back Office Services, enabling businesses to scale support functions such as customer service, data monitoring, and administrative tasks efficiently. Reviews indicate high client satisfaction with their cost-saving solutions and adaptability, with 80% of reviewers highlighting the company's strong partnership approach and operational flexibility, despite occasional feedback on longer hiring times.
Reviews mention Personable
The overall sentiment regarding Boldr.'s personable approach is highly positive. Clients emphasize the team's friendliness and dedication to relationship building, noting that requests are met with enthusiasm. One client highlighted the team's ability to create a friendly atmosphere, stating, 'No request was too much for them to take on.' Another remarked on their pleasant personalities and strong work ethic, indicating that the staff resonates well with client values and objectives.-
Recruiting Services for Relationship Management Company
5.0 Dec 23, 2023I found that our team (Vicky, Nikki, Chan, and Alex) did an amazing job of keeping us updated and providing deliverables. They built a great atmosphere that was friendly and focused on relationship building. No request was too much for them to take on.
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Customer Service for E-Commerce and Consumer Products Co.
5.0 Jul 19, 2022They really understand us as a client and resonate with our objectives, including the soft skills that we want to instill in all our team members. From a personnel standpoint, they’ve been highly responsive to the way we treat individuals at our company and by extension their team. Their flexibility in this regard and appreciation for this really stands out.
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Industry Experience
Boldr. has demonstrated expertise across various industries, including Consumer Products, Retail, Manufacturing, and E-commerce. Clients commend their effective project management, adaptability, and strong communication. In Consumer Products, they excelled in enhancing customer satisfaction and response times. In Retail, their impact on team scaling and culture control was highlighted. Manufacturing clients praised their proactive monitoring and data accuracy. Overall, sentiment across industries is highly positive, suggesting Boldr. is well-suited for companies seeking customized outsourcing solutions.
Read All ReviewsSelect Industry to see insights
Other industries Consumer products & services Other Industry Retail Manufacturing Consumer ProductsWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Client feedback highlights Boldr.'s strong value for money, with many praising their cost-effectiveness. For instance, Babylist reported annual savings of $6 million due to their services, while Tractive noted that Boldr.'s pricing fit their budget and provided great value. Overall, sentiment is positive, emphasizing that Boldr. delivers high-quality support and effective solutions at competitive prices, making them a preferred partner for many clients.Was this helpful?
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$50,000+$200 - $300 / hr10,000+Mount Edgecombe, South Africa
Services provided
100% Back Office OutsourcingISON Xperiences Ltd. Is a Back Office Outsourcing company. Headquartered in Dubai, United Arab Emirates and Mount Edgecombe, South Africa, the team offers Back Office Outsourcing.
Read moreSee All Locations (28)Mount Edgecombe, South Africa
Block A, Illovo Park, 1 Montgomery Drive, Mount Edgecombe
Mount Edgecombe, South Africa 4302751 - 1000
0310040700
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UndisclosedUndisclosed2 - 9Cape Town, South Africa
Services provided
20% Back Office Outsourcing20% Call Center Services20% Email Marketing +2 services20% SMS Marketing20% Sales OutsourcingBellRinger, an Email Marketing company, was founded in 2019. The team specializes in Email Marketing and Call Center Services and is based in Cape Town, South Africa.
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UndisclosedUndisclosed2 - 9Westville, South Africa
Services provided
20% Back Office Outsourcing20% Corporate Photography20% UX/UI Design +2 services20% Video Production20% Web DevelopmentAJ Digital Agency, a small user experience design agency, is located in Westville, South Africa. Their services include UX/UI Design and Video Production.
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UndisclosedUndisclosed2 - 9Cape Town, South Africa
Services provided
10% Back Office Outsourcing20% Content Marketing20% Social Media Marketing +5 services10% Accounting10% Email Marketing10% Event Marketing10% Graphic Design10% Web DesignSocial media marketing agency The Virtual Studio SA was founded in 2019. Headquartered in Cape Town, South Africa, the team offers Social Media Marketing and Content Marketing.
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UndisclosedUndisclosed2 - 9Johannesburg, South Africa
Services provided
10% Back Office Outsourcing50% Accounting20% Call Center Services +2 services10% HR Consulting10% HR OutsourcingBased in Johannesburg, South Africa, Skytrax Accounting is an Accounting company. The team specializes in Accounting and Call Center Services.
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$1,000+< $25 / hr1,000 - 9,999Cape Town, South Africa
Services provided
10% Back Office Outsourcing10% Accounting10% Call Center Services +7 services10% Customer Service Outsourcing10% Finance & Accounting Outsourcing (FAO)10% HR Outsourcing10% IT Managed Services10% IT Staff Augmentation10% Sales Outsourcing10% StaffingSee all 12 projectsSourcefit is a Business Process Outsourcing company specializing in Offshore Back Office and Administrative Support Services. With positive feedback from 100% of the reviewers, Sourcefit is praised for their impressive management, effective communication, and ability to meet project requirements. However, some reviews suggest areas for improvement in employee retention and proactive process enhancement.
Reviews mention Flexible
Clients frequently highlight Sourcefit's flexibility in their project engagements. One reviewer noted, "They’re very easy to work with and flexible," emphasizing the company's responsiveness and proactive approach to meeting needs. Additionally, the team demonstrated strong communication skills, ensuring that project timelines and quality outcomes were consistently met. Overall, feedback reflects a positive sentiment regarding Sourcefit's adaptability and commitment to client satisfaction.-
IT Support Services for Construction Company
4.0 Nov 21, 2025They’re very easy to work with and flexible. Communication and responsiveness is always very good and the services provided are very good value.
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2 of 4 reviews are 5 stars1 new review for Back Office Outsourcing services$200,000 – $999,999 avg. project costRead 4 Recent ReviewsReviewed 4 times in the past 6 months
Recent reviews of Sourcefit indicate a generally positive sentiment, highlighting their effective project management and responsiveness. Clients appreciated the speed and quality of service, with one noting a 100% staffing achievement within 60 days. However, some feedback pointed to slower recruitment processes and the need for improved training among certain recruiters. Overall, Sourcefit is recognized for its strong communication and alignment with client values, making it a reliable partner for various project needs.Was this helpful?
Industry Experience
Sourcefit has demonstrated expertise primarily in the Construction, Financial Services, Medical, Information Technology, and Other industries. Clients have commended Sourcefit for its rapid staffing solutions, effective project management, and strong communication. Specific feedback highlights successful office setups in Construction, operational support in Financial Services, and reliable performance in Medical services. Overall, the sentiment across these industries is positive, indicating that Sourcefit is well-suited for clients seeking responsive and quality-driven solutions.
Read All ReviewsSelect Industry to see insights
Medical Logistics & Supply Chain Software Information technology Construction Financial servicesWas this helpful?
See All Locations (7)Cape Town, South Africa
Hamilton House, 30 Chiappini Street
Cape Town, South Africa 800110 - 15
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$5,000+< $25 / hr1,000 - 9,999Sandton, South Africa
Services provided
45% Back Office Outsourcing25% Transcription10% Call Center Services +2 services10% Customer Service Outsourcing10% Sales OutsourcingIntegreon, a large Back Office Outsourcing company, is headquartered in New York, New York and Makati, Philippines. Their services include Back Office Outsourcing and Transcription.
Read moreSee All Locations (6)Sandton, South Africa
1st Floor, West Wing, Office 1-9, Norwich Place, 2 Norwich Close, Sandown 2146, Sandton,
Sandton, South Africa 203127.10.591.2272
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Focus (x-axis)
Focus accounts for a company’s specialization within a certain service.
Ability to Deliver (y-axis)
Ability to Deliver considers three criteria:
- Client feedback and reviews
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List of the Top 5 South Africa Back Office Outsourcing Service Providers
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UndisclosedUndisclosed50 - 249Sandton, South Africa
Ability to deliver
23.9/40.017/20 Reviews1/10 Clients & Experience5.9/10 Market PresenceService focus
50% Back Office Outsourcing50% Other -
UndisclosedUndisclosed250 - 999Cape Town, South Africa
Ability to deliver
24/40.016.2/20 Reviews2.6/10 Clients & Experience5.2/10 Market PresenceService focus
25% Back Office Outsourcing75% Other -
$10,000+< $25 / hr50 - 249Durban, South Africa
Ability to deliver
28.2/40.016/20 Reviews7.1/10 Clients & Experience5.1/10 Market PresenceService focus
10% Back Office Outsourcing90% Other -
Undisclosed< $25 / hr50 - 249Stellenbosch, South Africa
Ability to deliver
23/40.016.4/20 Reviews2.1/10 Clients & Experience4.6/10 Market PresenceService focus
10% Back Office Outsourcing90% Other -
Undisclosed< $25 / hr50 - 249Cape Town, South Africa
Ability to deliver
20.6/40.016.6/20 Reviews0/10 Clients & Experience4/10 Market PresenceService focus
20% Back Office Outsourcing80% Other -
$1,000+< $25 / hr250 - 999Johannesburg, South Africa
Ability to deliver
15.5/40.00/20 Reviews8.9/10 Clients & Experience6.6/10 Market PresenceService focus
20% Back Office Outsourcing80% Other -
UndisclosedUndisclosed10,000+Umhlanga, South Africa
Ability to deliver
5.9/40.00/20 Reviews0/10 Clients & Experience5.9/10 Market PresenceService focus
25% Back Office Outsourcing75% Other -
UndisclosedUndisclosed10 - 49Pretoria, South Africa
Ability to deliver
5.2/40.00/20 Reviews0/10 Clients & Experience5.2/10 Market PresenceService focus
100% Back Office Outsourcing -
$1,000+< $25 / hr250 - 999Mount Edgecombe, South Africa
Ability to deliver
5.3/40.00/20 Reviews0/10 Clients & Experience5.3/10 Market PresenceService focus
25% Back Office Outsourcing75% Other -
$1,000+$25 - $49 / hr10 - 49Johannesburg South, South Africa
Ability to deliver
4/40.00/20 Reviews0/10 Clients & Experience4/10 Market PresenceService focus
45% Back Office Outsourcing55% Other -
Undisclosed$25 - $49 / hr2 - 9Pretoria, South Africa
Ability to deliver
4/40.00/20 Reviews0/10 Clients & Experience4/10 Market PresenceService focus
50% Back Office Outsourcing50% Other -
UndisclosedUndisclosed50 - 249Cape Town, South Africa
Ability to deliver
0/40.00/20 Reviews0/10 Clients & Experience0/10 Market PresenceService focus
60% Back Office Outsourcing40% Other -
UndisclosedUndisclosed1,000 - 9,999Randburg, South Africa
Ability to deliver
0/40.00/20 Reviews0/10 Clients & Experience0/10 Market PresenceService focus
25% Back Office Outsourcing75% Other -
UndisclosedUndisclosed1,000 - 9,999Cape Town, South Africa
Ability to deliver
0/40.00/20 Reviews0/10 Clients & Experience0/10 Market PresenceService focus
30% Back Office Outsourcing70% Other -
$50,000+$25 - $49 / hr50 - 249Pretoria, South Africa
Ability to deliver
4.8/40.00/20 Reviews0/10 Clients & Experience4.8/10 Market PresenceService focus
25% Back Office Outsourcing75% Other -
UndisclosedUndisclosed50 - 249Durban, South Africa
Ability to deliver
4.6/40.00/20 Reviews0/10 Clients & Experience4.6/10 Market PresenceService focus
25% Back Office Outsourcing75% Other -
UndisclosedUndisclosed250 - 999Westville, South Africa
Ability to deliver
5.7/40.00/20 Reviews0/10 Clients & Experience5.7/10 Market PresenceService focus
10% Back Office Outsourcing90% Other -
UndisclosedUndisclosed2 - 9Berea, South Africa
Ability to deliver
4.6/40.00/20 Reviews0.6/10 Clients & Experience4/10 Market PresenceService focus
25% Back Office Outsourcing75% Other -
$10,000+< $25 / hr10 - 49Sandton, South Africa
Ability to deliver
4/40.00/20 Reviews0/10 Clients & Experience4/10 Market PresenceService focus
25% Back Office Outsourcing75% Other -
$10,000+$200 - $300 / hr10 - 49Cape Town, South Africa
Ability to deliver
5.8/40.00/20 Reviews0.6/10 Clients & Experience5.2/10 Market PresenceService focus
13% Back Office Outsourcing87% Other
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