Top Back Office Outsourcing Companies in South Africa

Ratings Updated: April 1, 2026

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TECHSPEED INC

4.9 18 reviews
Premier Verified

$1,000+

< $25 / hr

50 - 249

Serves South Africa

Services provided

20% Back Office Outsourcing

15% Customer Service Outsourcing

15% Data Annotation Services +5 services

15% Document Digitization & Management

10% Call Center Services

10% Content Moderation Services

10% Litigation Support Services

5% Transcription

TECHSPEED INC is a Business Process Outsourcing (BPO) company specializing in Back Office Services and Administrative Support Services. With consistently high ratings, clients commend their effective project management, proactive communication, and high accountability. They maintain a high accuracy rate in data entry and efficiently manage large product catalogs, with 100% of reviewers highlighting their reliable and responsive service.

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Reviews mention Translate ideas into products
Clients express high satisfaction with TechSpeed LLC's capability to translate ideas into actionable products. One client highlighted their 'remarkable ability' to convert verbal discussions into targeted action items, resulting in a top-notch research report delivered swiftly and cost-effectively. The effective communication and speedy workflow further contributed to a positive experience, with no areas for improvement identified. Overall, the sentiment indicates that TechSpeed LLC is a reliable partner for translating concepts into successful outcomes.

Data Mining to Assess Global Pain Landscape

5.0 Feb 6, 2019

TechSpeed LLC has a remarkable ability to translate verbal discussions into targeted action items. The team’s full and established process served as the guidelines for the final deliverable.
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Average Project Cost Breakdown

Less than $10,000 (6) $10,000 to $49,000 (5)

What Clients Have Said
Clients consistently highlight TECHSPEED INC's competitive pricing and exceptional value for money. One client noted they chose TECHSPEED for their 'good value for cost,' emphasizing the superior volume and speed of deliverables compared to other vendors. Another pointed out that their pricing fit within budget while maintaining high-quality service. Overall, the sentiment reflects strong satisfaction with the cost-effectiveness and reliability of TECHSPEED's services, with multiple clients expressing no identified areas for improvement.
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More responsive than most other service providers

TECHSPEED INC is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.
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United States (16) Canada (1)

This provider is fluent in 1 language:

English

This provider is available in 1 time zone:

Pacific Standard Time (PST)

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Growth Hub

4.8 16 reviews

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Premier Verified

Undisclosed

< $25 / hr

50 - 249

Serves South Africa

Services provided

60% Back Office Outsourcing

25% AI Development

15% Data Annotation Services

Growth Hub is a Business Process Outsourcing company specializing in administrative support services such as data entry, research, and workflow management. The reviews highlight their efficiency, accuracy, and adaptability, with a 100% satisfaction rate among clients. Growth Hub's ability to deliver customized solutions promptly and their proactive approach to client needs are consistently praised across reviews.

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Reviews mention Collaborative
The overall sentiment regarding collaboration with Growth Hub is highly positive. Clients highlighted the effective and seamless integration of their teams, describing the experience as akin to working with internal staff. One client noted the ease of communication through shared platforms, stating, 'it is like working with people in your own team.' This strong collaborative effort contributed significantly to achieving business objectives, reinforcing the firm's reputation for understanding client needs.

Appointment Setting for Financial Technology Company

5.0 Sep 21, 2022

Very effective and collaborative. We share a slack chat and it is like working with people in your own team.
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4 of 5 Back Office Outsourcing reviews are 5 stars

1 new review for Back Office Outsourcing in past 6 months

$10,000 – $49,000 avg. project cost

Back Office Outsourcing PROJECT HIGHLIGHT

Back Office Outsourcing & Task Automation for Finance Firm
5.0 — Growth Hub helped integrate a finance firm's CRM with the Pitchbook platform in order to identify 15,000 companies. The team also built proprietary applications that automated the client's Read more
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Average Project Cost Breakdown

Less than $10,000 (4) $50,000 to $199,999 (3) $10,000 to $49,000 (2)

What Clients Have Said
Clients consistently highlight Growth Hub's competitive pricing and exceptional value for money. Feedback indicates that their services fit within budget constraints while delivering high-quality results. For instance, one client noted that Growth Hub provided 'good value for cost' and facilitated significant lead generation success. Overall, the sentiment reflects satisfaction with the balance of cost and quality, suggesting that clients feel they receive more than what they pay for.
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England (8) United States (3) Italy (1) Singapore (1)

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Big Outsource

5.0 52 reviews
Premier Verified

$10,000+

< $25 / hr

250 - 999

Serves South Africa

Services provided

30% Back Office Outsourcing

40% Customer Service Outsourcing

20% Call Center Services +1 service

10% Finance & Accounting Outsourcing (FAO)

Big Outsource is a Business Process Outsourcing company specializing in Remote Office Support and Administrative Support Services. It consistently receives high praise for reliability and professionalism, with clients noting improvements in efficiency and communication. Approximately 95% of reviews highlight their ability to integrate seamlessly with existing workflows, while 70% commend their proactive communication. Opportunities for enhancement include expanding service hours and offering more proactive tool suggestions.

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23 of 23 Back Office Outsourcing reviews are 5 stars

13 new reviews for Back Office Outsourcing in past 6 months

$50,000 – $199,999 avg. project cost

Back Office Outsourcing PROJECT HIGHLIGHT

Documentation & Transcription for Preservation Mgmt. Company
5.0 — Big Outsource provided editing and formatting services for a cultural institution. Their tasks included reformatting PowerPoint decks, creating trainer-facing guides, and transcribing Zoom Read more
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Industry Experience

Big Outsource has demonstrated notable expertise across various industries, including Information Technology, eCommerce, Healthcare, Financial Services, and Consumer Products. Clients commend their ability to enhance operational efficiency, improve customer service response times, and maintain a high standard of quality. Overall sentiments reflect a strong alignment of values, professionalism, and effective communication, making them a suitable partner for businesses seeking reliable support in these sectors.
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Healthcare Software Financial services Chemicals & Biotechnology Other industries Wellness & Fitness Beauty Education Medical Real estate Retail Telecommunications Beauty & Cosmetics Arts, entertainment & music Legal Supply Chain, Logistics, and Transport Consulting Consumer Products Information technology eCommerce

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Average Project Cost Breakdown

$50,000 to $199,999 (15) $10,000 to $49,000 (1) $200,000 to $999,999 (1)

What Clients Have Said
Clients frequently commend Big Outsource for their competitive pricing and exceptional value for money. Many highlighted that the pricing fit their budgets while still delivering high-quality service. For instance, one client noted a 70% reduction in in-house admin workload and a 15% increase in client satisfaction, emphasizing the value derived from their partnership. Overall, the sentiment reflects strong satisfaction with cost versus the quality of service provided, underscoring Big Outsource's alignment with client needs and expectations.
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United States (19) Canada (2) Australia (1) India (1) Serbia (1) Switzerland (1) England (1)

This provider is fluent in 1 language:

English

This provider is available in 8 time zones:

Central European Time (CET)

Central Standard Time (CST)

Eastern Standard Time (EST)

Pacific Standard Time (PST)

Australia Central Time (ACT)

Australia Eastern Time (AET)

Mountain Standard Time (MST)

Singapore Standard Time (SGT)

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Growth Hub

4.8 16 reviews

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Clutch conducts a rigorous verification process, confirming a provider’s business registration, legal history, credit background, and client feedback to be legitimate, so you can trust their ability to deliver. Learn More

Premier Verified

Undisclosed

< $25 / hr

50 - 249

Randburg, South Africa

Services provided

60% Back Office Outsourcing

25% AI Development

15% Data Annotation Services

Growth Hub is a Business Process Outsourcing company specializing in administrative support services such as data entry, research, and workflow management. The reviews highlight their efficiency, accuracy, and adaptability, with a 100% satisfaction rate among clients. Growth Hub's ability to deliver customized solutions promptly and their proactive approach to client needs are consistently praised across reviews.

See all 16 projects
Reviews mention Collaborative
The overall sentiment regarding collaboration with Growth Hub is highly positive. Clients highlighted the effective and seamless integration of their teams, describing the experience as akin to working with internal staff. One client noted the ease of communication through shared platforms, stating, 'it is like working with people in your own team.' This strong collaborative effort contributed significantly to achieving business objectives, reinforcing the firm's reputation for understanding client needs.

Appointment Setting for Financial Technology Company

5.0 Sep 21, 2022

Very effective and collaborative. We share a slack chat and it is like working with people in your own team.
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4 of 5 Back Office Outsourcing reviews are 5 stars

1 new review for Back Office Outsourcing in past 6 months

$10,000 – $49,000 avg. project cost

Back Office Outsourcing PROJECT HIGHLIGHT

Back Office Outsourcing & Task Automation for Finance Firm
5.0 — Growth Hub helped integrate a finance firm's CRM with the Pitchbook platform in order to identify 15,000 companies. The team also built proprietary applications that automated the client's Read more
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Average Project Cost Breakdown

Less than $10,000 (4) $50,000 to $199,999 (3) $10,000 to $49,000 (2)

What Clients Have Said
Clients consistently highlight Growth Hub's competitive pricing and exceptional value for money. Feedback indicates that their services fit within budget constraints while delivering high-quality results. For instance, one client noted that Growth Hub provided 'good value for cost' and facilitated significant lead generation success. Overall, the sentiment reflects satisfaction with the balance of cost and quality, suggesting that clients feel they receive more than what they pay for.
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England (8) United States (3) Italy (1) Singapore (1)

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VA Connect

4.8 11 reviews

Undisclosed

Undisclosed

50 - 249

Sandton, South Africa

Services provided

50% Back Office Outsourcing

50% Call Center Services

VA Connect is a premier provider of Business Process Outsourcing, specializing in Remote Back Office Solutions and Administrative Support Services. With a focus on delivering professional, reliable, and efficient solutions, VA Connect has consistently demonstrated success through effective project management and a strong culture fit. Impressively, 100% of reviewers highlighted their high ratings and seamless integration into fast-paced environments, underscoring their commitment to quality service delivery.

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Reviews mention Timely
Overall, client feedback highlights that VA Connect consistently delivers projects on time and maintains effective communication. Clients noted the proactive response to needs, with one stating, "Deliverables were consistently provided on time, and communication throughout the process was clear and proactive." Another client emphasized that their Executive Assistant demonstrated excellent project management skills, consistently delivering tasks on time and often ahead of schedule. The sentiment around timeliness is overwhelmingly positive, reflecting a strong commitment to meeting deadlines.

Back Office Outsourcing for Law Firm

5.0 Jul 3, 2024

The project with VA Connect led to significant improvements in several key areas, including enhanced administrative efficiency, proactive task management, greater accuracy in document preparation, and timely delivery of legal documents. Additionally, the successful completion of various projects and effective handling of inquiries and ad hoc tasks contributed to streamlining operations at Anne Babu & Company, reflecting overall progress and success. The team is well organized, formulates to-do lists, communicates on each task, and consistently meets deadlines.
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SEO & Content Marketing for Electric Charging Company

4.0 Jun 10, 2025

The project management of our digital marketing assistant has been very conscientious. They like to know exactly what is asked of them, a timeline for delivery, and clear outcomes expected. With this, they deliver on time, and to expectation.
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Executive Assistant Services for Risk Management Co

5.0 Oct 31, 2025

Your Executive Assistant demonstrates excellent project management skills, consistently delivering tasks and event-related items on time and often ahead of schedule. They respond to requests with professionalism, urgency, and a clear understanding of priorities—ensuring that your needs are met with precision and minimal follow-up. Whether coordinating complex travel, managing EXCO functions, or handling last-minute changes, their proactive communication and attention to detail reflect a high level of reliability and ownership.
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Virtual Assistant & Sales Outsourcing for Software Company

5.0 Dec 15, 2025

The project management was effective and well-structured. Deliverables were consistently provided on time, and communication throughout the process was clear and proactive. Our needs were understood and responded to promptly, with adjustments made where required.
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Virtual Assistant Services for Executive Seach Firm

4.5 Mar 6, 2026

Candidate documentation and CV packs were prepared and submitted for review in a timely manner, enabling efficient decision-making and interview scheduling. Interview coordination and candidate follow-ups ensured smooth communication between candidates and hiring stakeholders, minimizing delays in the recruitment process. In addition, recruitment trackers and internal records were consistently updated, improving visibility of candidate status, pipeline health, and overall recruitment progress. These activities contributed to maintaining organized recruitment workflows and supporting the timely advancement of candidates through the hiring process.
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2 of 4 reviews are 5 stars

2 new reviews for Back Office Outsourcing services

Less than $10,000 avg. project cost

Reviewed 4 times in the past 6 months
Recent reviews of VA Connect reflect a strong positive sentiment, highlighting their professionalism, effective communication, and ability to understand client needs. Clients noted the impressive quality of virtual assistants, timely deliverables, and smooth onboarding processes. Specific feedback included successful candidate pipeline management for recruitment and enhanced operational efficiency in multiple ventures. Overall, clients expressed high satisfaction with VA Connect's services, with no significant areas for improvement identified.
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3 of 4 Back Office Outsourcing reviews are 5 stars

2 new reviews for Back Office Outsourcing in past 6 months

Less than $10,000 avg. project cost

Back Office Outsourcing PROJECT HIGHLIGHT

Back Office Outsourcing for Tech Advisory & Development Firm
5.0 — VA Connect provided staff augmentation services for a tech advisory and development firm. The team helped the client successfully hire a marketing associate and senior developer. Read more
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South Africa (3) Kenya (1) United Arab Emirates (1) England (1)

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MANGO5

5.0 2 reviews

Undisclosed

Undisclosed

250 - 999

Cape Town, South Africa

Services provided

25% Back Office Outsourcing

25% Call Center Services

25% Customer Service Outsourcing +1 service

25% Sales Outsourcing

MANGO5 is a customer service and sales support company specializing in providing comprehensive support solutions for international clients. Feedback highlights their effective communication and reliability, with 100% of reviewers noting improved customer satisfaction and trust. Clients appreciate their investment in employee training, although some mention the slow hiring process as a minor drawback.

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Industry Experience

MANGO5 has demonstrated expertise primarily in the IT Services sector, providing customer support and sales solutions to international clients. Feedback highlights their strengths in building trust, maintaining high customer satisfaction levels, and achieving competitive sales conversion rates. Clients particularly appreciate MANGO5's commitment to investing in employee training and its strategic advantage due to its location in South Africa, appealing for UK-based clientele. Overall, MANGO5 is a strong fit for businesses seeking reliable customer service and sales support in the IT domain.
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IT Services

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Average Project Cost Breakdown

What Clients Have Said
MANGO5 has been recognized for providing competitive pricing and strong value for money, as highlighted by a client who appreciated their compelling arguments for collaboration. The engagement has led to significant team expansion and satisfaction levels that meet or exceed those of their US counterparts. Clients noted the reliability and trustworthiness of MANGO5, contributing to a positive overall sentiment regarding their cost-effectiveness and service quality.
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Ec3

4.8 5 reviews

$10,000+

< $25 / hr

50 - 249

Durban, South Africa

Services provided

10% Back Office Outsourcing

45% Call Center Services

35% Customer Service Outsourcing +2 services

5% Direct Marketing

5% Social Media Marketing

Ec3 is a boutique call center specializing in customer renewal, retention, and lead conversion services. The company consistently receives positive feedback for its effective project management, innovative problem-solving, and strong alignment with clients' values. Approximately 100% of reviewers praise their proactive communication and professionalism, with no significant areas for improvement mentioned.

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Reviews mention Well-organized projects
Clients have consistently praised Ec3 for their well-organized project management. One CEO noted that the project management was 'very structured and involved' despite the campaign's small scale, highlighting the effective collaboration between Beevo and Ec3. They appreciated Ec3's promptness in accommodating requests and implementing necessary changes, which contributed to achieving KPIs at a better-than-expected rate. Overall, the sentiment reflects confidence in Ec3's ability to manage projects efficiently.

Digital Marketing & Call Center Services for Energy Company

5.0 Sep 8, 2023

The Ec3 Project Sponsorship (Ec3 execs) and the Project management was very structured and involved for a relatively small campaign for Ec3. The Beevo and Ec3 management personnel worked very well together and Ec3 was very accommodating of our requests and very prompt to introduce necessary changes.
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Industry Experience

Ec3 has demonstrated expertise across multiple industries, including Financial Services, IT Services, Energy & Natural Resources, and Telecommunications. Clients highlight their strong project management, innovative problem-solving, and ability to exceed performance metrics, particularly in lead conversion and customer retention. The overall sentiment is highly positive, with notable strengths in adaptability, cultural alignment, and professionalism, making Ec3 a valuable partner in enhancing operational efficiency and customer engagement across these sectors.
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Financial services IT Services Energy & natural resources Telecommunications

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Average Project Cost Breakdown

$1,000,000 to $9,999,999 (2) $10,000 to $49,000 (1) $50,000 to $199,999 (1) $200,000 to $999,999 (1)

What Clients Have Said
Clients consistently highlight Ec3's competitive pricing and strong value for money. For instance, the Executive Head of Atlas Finance noted that Ec3's pricing fit their budget while exceeding expectations in service delivery. Similarly, the Sr. VP at EIMS Global praised them for their exceptional results and professionalism, leading to increased project sizes. Overall, the sentiment reflects a high level of satisfaction with both the cost-effectiveness and the quality of services provided by Ec3.
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South Africa (3) Andorra (1) Australia (1)

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ARC Business Process Outsourcing

5.0 1 review

Undisclosed

< $25 / hr

50 - 249

Stellenbosch, South Africa

Services provided

10% Back Office Outsourcing

40% Sales Outsourcing

30% Customer Service Outsourcing +1 service

20% Call Center Services

ARC Business Process Outsourcing is a customer service outsourcing company specializing in multilingual support and issue resolution across various channels. The reviews highlight high professionalism and flexibility, with 100% positive feedback on leadership and project management. Clients report improved customer satisfaction and operational efficiency, with no noted areas for improvement.

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Industry Experience

ARC Business Process Outsourcing has demonstrated significant expertise in the eCommerce sector, particularly in customer service outsourcing. Clients have praised their multilingual capabilities and effective problem resolution, resulting in improved customer satisfaction and reduced response times. The positive feedback reflects strong project management and alignment with client values, indicating that they are a reliable partner for companies seeking enhanced customer engagement in the eCommerce industry.
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eCommerce

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Average Project Cost Breakdown

What Clients Have Said
Clients report that ARC Business Process Outsourcing offers competitive pricing relative to the high quality of service delivered. One client noted a significant improvement in customer satisfaction metrics, attributing this success to the professionalism and flexibility of the team. The alignment of company values and effective communication further enhance the perceived value for money, with no noted areas for improvement in pricing or service delivery.
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Outsource-X (Pty) Ltd

5.0 1 review

Undisclosed

< $25 / hr

50 - 249

Cape Town, South Africa

Services provided

20% Back Office Outsourcing

35% Customer Service Outsourcing

35% Sales Outsourcing +1 service

10% Recruitment Process Outsourcing

Outsource-X (Pty) Ltd is a customer service consulting firm specializing in recruitment, training, and performance management. The reviews are overwhelmingly positive, highlighting their commitment to continuous improvement, exceptional communication, and proactive problem-solving. Notably, 100% of reviewers praised their timely delivery and skilled professionals.

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Industry Experience

Outsource-X (Pty) Ltd has demonstrated strong expertise in the Consumer Products industry, particularly in enhancing customer service operations. Client feedback highlights their commitment to continuous improvement, proactive problem-solving, and effective communication. They successfully boosted customer satisfaction and operational efficiency, earning positive sentiment for their skilled workforce and timely project delivery. This indicates a solid fit for companies seeking to optimize customer service and operational processes in the tech sector.
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Consumer Products

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Average Project Cost Breakdown

$200,000 to $999,999 (1)

What Clients Have Said
Clients have noted that Outsource-X (Pty) Ltd offers competitive pricing that aligns well with their budgets, contributing to positive overall sentiment regarding value for money. One client highlighted the company's pricing as a key reason for selection, emphasizing a strong cultural fit alongside affordability. Additionally, the consistent delivery of services on time and the commitment to continuous improvement further reinforce the perception of good value provided by the firm.
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DSG

Not yet reviewed

$1,000+

< $25 / hr

250 - 999

Johannesburg, South Africa

Services provided

20% Back Office Outsourcing

40% Customer Service Outsourcing

20% E-Commerce Development +2 services

10% Call Center Services

10% Web Design

Launched in 2008, DSG is a Customer Service Outsourcing company. The team focuses on Customer Service Outsourcing and E-Commerce Development.
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More responsive than most other service providers

DSG is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.
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CCI Global

Not yet reviewed

Undisclosed

Undisclosed

10,000+

Umhlanga, South Africa

Services provided

25% Back Office Outsourcing

25% Customer Service Outsourcing

25% Finance & Accounting Outsourcing (FAO) +1 service

25% Sales Outsourcing

Launched in 2006, CCI Global is a large Back Office Outsourcing company. Their team focuses on Back Office Outsourcing and Finance & Accounting Outsourcing (FAO).
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AdminAssist Intl.

Not yet reviewed

Undisclosed

Undisclosed

10 - 49

Pretoria, South Africa

Services provided

100% Back Office Outsourcing

AdminAssist Intl. Is a small Back Office Outsourcing company located in Pretoria, South Africa. The team specializes in Back Office Outsourcing.
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Consumer Links

Not yet reviewed

$1,000+

< $25 / hr

250 - 999

Mount Edgecombe, South Africa

Services provided

25% Back Office Outsourcing

25% Call Center Services

25% Customer Service Outsourcing +1 service

25% Sales Outsourcing

Consumer Links is a midsize phone answering service. They focus on Call Center Services and Back Office Outsourcing and were launched in 2015.
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Mount Edgecombe, South Africa

220 Flanders Drive
Mount Edgecombe, South Africa 4300
301 - 400

0161 637 9449

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Lucid Remote

Not yet reviewed

$1,000+

$25 - $49 / hr

10 - 49

Johannesburg South, South Africa

Services provided

45% Back Office Outsourcing

30% IT Strategy Consulting

25% Sales Outsourcing

Lucid Remote is a Back Office Outsourcing company in Johannesburg South, South Africa. The team specializes in Back Office Outsourcing and IT strategy consulting.
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Aphiwe Consulting

Not yet reviewed

Undisclosed

$25 - $49 / hr

2 - 9

Pretoria, South Africa

Services provided

50% Back Office Outsourcing

50% Finance & Accounting Outsourcing (FAO)

Back Office Outsourcing and Finance & Accounting Outsourcing (FAO) company Aphiwe Consulting was launched in 2021. The firm offers Back Office Outsourcing and Finance & Accounting Outsourcing (FAO).
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Outsourcery SA

Not yet reviewed

Undisclosed

Undisclosed

50 - 249

Cape Town, South Africa

Services provided

60% Back Office Outsourcing

20% Digital Strategy

20% Marketing Strategy

Outsourcery SA, a Back Office Outsourcing company, is in Cape Town, South Africa. They focus on Back Office Outsourcing and Marketing Strategy and were launched in 2016.
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iContact BPO

Not yet reviewed

Undisclosed

Undisclosed

1,000 - 9,999

Randburg, South Africa

Services provided

25% Back Office Outsourcing

25% Call Center Services

25% Customer Service Outsourcing +1 service

25% Sales Outsourcing

IContact BPO is a call center company. Headquartered in Randburg, South Africa, the team focuses on Call Center Services and Back Office Outsourcing.
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Sigma Connected Group

Not yet reviewed

Undisclosed

Undisclosed

1,000 - 9,999

Cape Town, South Africa

Services provided

30% Back Office Outsourcing

40% Call Center Services

30% Customer Service Outsourcing

Based in Cape Town, South Africa, Sigma Connected Group is a call center service. Their services include Call Center Services and Back Office Outsourcing.
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PRONEL PROJECTS

Not yet reviewed

$50,000+

$25 - $49 / hr

50 - 249

Pretoria, South Africa

Services provided

25% Back Office Outsourcing

50% HR Consulting

25% Document Digitization & Management

PRONEL PROJECTS is a HR Consulting company. The Pretoria, South Africa-based team offers HR Consulting and Back Office Outsourcing.
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Amalfi Outsourcing

Not yet reviewed

Undisclosed

Undisclosed

50 - 249

Durban, South Africa

Services provided

25% Back Office Outsourcing

25% Call Center Services

25% Customer Service Outsourcing +1 service

25% Sales Outsourcing

Midsize telephone answering service Amalfi Outsourcing, is located in Durban, South Africa. The team provides Call Center Services and Back Office Outsourcing.
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Measured Ability Group of Companies

Not yet reviewed

Undisclosed

Undisclosed

250 - 999

Westville, South Africa

Services provided

10% Back Office Outsourcing

10% Executive Search

10% HR Consulting +7 services

10% HR Outsourcing

10% Labor & Employment Law

10% PEO/Employee Leasing

10% Recruiting

10% Recruitment Process Outsourcing

10% Staffing

10% Talent Representation

Measured Ability Group of Companies is a Staffing company. They provide Staffing and Recruiting and are based in Westville, South Africa and Durban, South Africa.
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The Connectors

Not yet reviewed

Undisclosed

Undisclosed

2 - 9

Berea, South Africa

Services provided

25% Back Office Outsourcing

25% Business Consulting

25% Direct Marketing +1 service

25% Marketing Strategy

Small Direct Marketing company The Connectors, is in Berea, South Africa. The team specializes in Direct Marketing and Marketing Strategy.
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In Africa Connect

Not yet reviewed

$10,000+

$200 - $300 / hr

10 - 49

Cape Town, South Africa

Services provided

13% Back Office Outsourcing

33% Customer Service Outsourcing

20% Call Center Services +3 services

15% Direct Marketing

15% Market Research

4% Business Consulting

Founded in 2011, In Africa Connect is a small Customer Service Outsourcing company headquartered in Cape Town, South Africa. Their team provides Customer Service Outsourcing and Call Center
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Centrevo

Not yet reviewed

Undisclosed

Undisclosed

250 - 999

Mount Edgecombe, South Africa

Services provided

25% Back Office Outsourcing

25% Call Center Services

25% Customer Service Outsourcing +1 service

25% Sales Outsourcing

Centrevo is a call center. They were launched in 2011 and focus on Call Center Services and Back Office Outsourcing.
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Medek Consulting

Not yet reviewed

$5,000+

$100 - $149 / hr

2 - 9

Boksburg, South Africa

Services provided

25% Back Office Outsourcing

25% Business Consulting

25% Business Continuity Management +1 service

25% Corporate Training & Coaching

Medek Consulting, a Business Consulting company, is located in Boksburg, South Africa. Founded in 2015, the team specializes in Business Consulting and Corporate Training & Coaching.
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Quantanite

4.8 4 reviews

$1,000+

< $25 / hr

1,000 - 9,999

Sandton, South Africa

Services provided

20% Back Office Outsourcing

30% Customer Service Outsourcing

20% Call Center Services +2 services

20% Sales Outsourcing

10% Transcription

Quantanite is a service provider specializing in data transcription, menu programming, and support staffing. The company consistently receives high praise for its efficiency, flexibility, and ability to integrate seamlessly with clients' teams. Reviews show a 100% positive satisfaction rate, highlighting their strong candidate pool and capacity to meet productivity expectations consistently. Quantanite's adaptability and commitment to exceeding client needs are recurrent themes across feedback.

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Reviews mention Collaborative
Clients have reported a highly collaborative experience with Quantanite, particularly highlighting their proactive communication and regular updates. One client noted the team's eagerness to maintain the business relationship and their ability to adapt quickly to feedback, ensuring that expectations were met. Additionally, the Quantanite team consistently exceeded productivity goals, demonstrating their commitment to collaboration and client success. Overall, the sentiment towards their collaborative efforts is overwhelmingly positive.

Website & Account Management Services for Food Delivery Firm

4.5 Jan 12, 2021

They’ve also been very communicative and collaborative. We used Google Hangout for video conference calls. Their daily reports are sent via email, and they sometimes attach sheets that show what they've completed.
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Industry Experience

Quantanite has demonstrated expertise across the Software and Food & Beverages industries. In Software, they excel in receipt transcription and operational support, receiving praise for their quality and efficiency. In the Food & Beverages sector, they effectively manage menu programming and support, showcasing flexibility and responsiveness. Overall, client sentiment is highly positive, highlighting Quantanite’s ability to integrate seamlessly with teams and deliver results that meet or exceed expectations.
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Software Food & Beverages

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United States (2) Canada (1) England (1)

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Sandton, South Africa

1 Wedgewood Link Road
Sandton, South Africa 2191
201 - 250

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Employmate

Not yet reviewed

Undisclosed

Undisclosed

10 - 49

Cape Town, South Africa

Services provided

20% Back Office Outsourcing

20% Executive Search

20% Recruitment Process Outsourcing +2 services

20% Sales Outsourcing

20% Staffing

Founded in 2022, Employmate is a small Back Office Outsourcing company based in Surry Hills, Australia and Cape Town, South Africa. Their team offers Back Office Outsourcing and Sales Outsourcing.
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Cape Town, South Africa

Dock Road
Cape Town, South Africa 8001
10 - 15

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Thetha Connect

Not yet reviewed

Undisclosed

Undisclosed

2 - 9

Sandbaai, South Africa

Services provided

50% Back Office Outsourcing

50% Call Center Services

Thetha Connect is a phone answering service and Back Office Outsourcing company founded in 2013. Their team offers Call Center Services and Back Office Outsourcing.
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Ubuntu Outsourcing Solutions

Not yet reviewed

$5,000+

$25 - $49 / hr

50 - 249

Cape Town, South Africa

Services provided

15% Back Office Outsourcing

20% Recruitment Process Outsourcing

10% Call Center Services +8 services

10% Customer Service Outsourcing

10% Finance & Accounting Outsourcing (FAO)

10% Sales Outsourcing

5% Employer of Record (EOR) Services

5% Executive Search

5% HR Consulting

5% HR Outsourcing

5% Recruiting

Ubuntu Outsourcing Solutions, a Recruitment Process Outsourcing company, was founded in 2024. The agency focuses on Recruitment Process Outsourcing and Back Office Outsourcing, and is midsize.
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121 BPO

0.5 1 review

Undisclosed

Undisclosed

10 - 49

Cape Town, South Africa

Services provided

30% Back Office Outsourcing

40% Call Center Services

30% Customer Service Outsourcing

121 BPO is a business process outsourcing company. However, client feedback shows significant dissatisfaction, with 100% of reviewed experiences highlighting subpar service, poor management, and financial losses. Notably, there was a concerning lack of communication and professionalism, with 100% of reviewers advising caution due to these issues, particularly under the leadership of Mr. Waldo W.

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Industry Experience

121 BPO has primarily operated within the consulting industry, focusing on immigration services. Feedback indicates significant shortcomings in project management and oversight, leading to financial losses for clients. Overall sentiment is negative, highlighting inadequate service delivery and poor communication. Potential clients in the consulting sector should be wary of engaging with 121 BPO, particularly regarding their management capabilities, which appear to be a critical area for improvement.
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Consulting

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Average Project Cost Breakdown

Less than $10,000 (1)

What Clients Have Said
Client feedback regarding 121 BPO's cost and value for money is predominantly negative. One CEO reported that despite initial expectations of cost savings, the collaboration resulted in significant financial losses, including the unexplained disappearance of a deposit of $4,600. The service quality was deemed subpar, and management oversight was criticized. Overall, clients advise caution when considering 121 BPO, citing unprofessional conduct and inadequate management as key concerns.
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CiQ

Not yet reviewed

$1,000+

< $25 / hr

50 - 249

Mount Edgecombe, South Africa

Services provided

10% Back Office Outsourcing

70% Call Center Services

10% Customer Service Outsourcing +1 service

10% Sales Outsourcing

CiQ, an answering service, was founded in 2019. They specializes in Call Center Services and Back Office Outsourcing.
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Telepride Consultants

Not yet reviewed

Undisclosed

Undisclosed

50 - 249

Cape Town, South Africa

Services provided

10% Back Office Outsourcing

45% Call Center Services

15% Document Digitization & Management +3 services

15% Social Media Marketing

10% Search Engine Optimization

5% CRM Consulting and SI

Midsize call center company Telepride Consultants, is in Cape Town, South Africa. The team focuses on Call Center Services and Social Media Marketing.
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APMF Group

Not yet reviewed

$5,000+

$25 - $49 / hr

2 - 9

Sandton, South Africa

Services provided

10% Back Office Outsourcing

30% Staffing

20% IT Strategy Consulting +5 services

10% HR Outsourcing

10% IT Managed Services

10% IT Staff Augmentation

5% HR Consulting

5% Sales Outsourcing

Staffing company APMF Group focuses on Staffing and IT strategy consulting. They are in Sandton, South Africa.
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3iSolutions

Not yet reviewed

Undisclosed

Undisclosed

2 - 9

Cape Town, South Africa

Services provided

30% Back Office Outsourcing

40% Call Center Services

15% Customer Service Outsourcing +1 service

15% Sales Outsourcing

3iSolutions is a call center. Based in Cape Town, South Africa, the firm was founded in 2003. Their services include Call Center Services and Back Office Outsourcing.
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Refresh Networks

Not yet reviewed

Undisclosed

Undisclosed

10 - 49

Midrand, South Africa

Services provided

25% Back Office Outsourcing

25% Business Consulting

25% IT Staff Augmentation +1 service

25% IT Strategy Consulting

Refresh Networks is an IT strategy consulting company. They provide IT strategy consulting and IT staff augmentation and were founded in 2016. The agency is in Midrand, South Africa.
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Khaltsha Call Centre

Not yet reviewed

Undisclosed

Undisclosed

2 - 9

Cape Town, South Africa

Services provided

25% Back Office Outsourcing

25% Call Center Services

25% Customer Service Outsourcing +1 service

25% Sales Outsourcing

Khaltsha Call Centre is a call center service based in Cape Town, South Africa. Their services include Call Center Services and Back Office Outsourcing.
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Boldr.

4.8 10 reviews

$1,000+

Undisclosed

1,000 - 9,999

Cape Town, South Africa

Services provided

15% Back Office Outsourcing

50% Customer Service Outsourcing

15% Call Center Services +2 services

15% Employer of Record (EOR) Services

5% Data Annotation Services

Boldr. is a Business Process Outsourcing (BPO) company specializing in Back Office Services, enabling businesses to scale support functions such as customer service, data monitoring, and administrative tasks efficiently. Reviews indicate high client satisfaction with their cost-saving solutions and adaptability, with 80% of reviewers highlighting the company's strong partnership approach and operational flexibility, despite occasional feedback on longer hiring times.

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Reviews mention High-quality work
The feedback regarding Boldr. highlights their exceptional quality of work, particularly in customer service. Clients noted outstanding response times, with emails answered in under an hour and chats in less than 45 seconds. The VP of operations praised Boldr. for their impressive implementation and training processes, stating that their quality of service matches their speed. Additionally, clients appreciated the company's responsiveness to their needs and their positive impact on local communities, reflecting a strong alignment with client objectives.

Customer Service for E-Commerce and Consumer Products Co.

5.0 Jul 19, 2022

Boldr, is really performing at an incredible level, with their quality matching their speed. We have weekly calls, reports, and deliverables. We don’t use any platforms or tools. Rather, Boldr. has very sophisticated Excel documents and project trackers that work well for us.
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Venue Processing & Outbound Sales Support for Event Platform

5.0 May 17, 2022

We also do quality scoring and quality checks on Boldr's work. Not only do we measure the number of venues activated within a specific time frame, but we also check to ensure they're activating good quality venues that meet our requirements. Boldr's team captains handle all of our QA — they randomly select venues and check the quality of a large number of them to get a representative data set.
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3 of 4 Back Office Outsourcing reviews are 5 stars

Unknown avg. project cost

Back Office Outsourcing PROJECT HIGHLIGHT

Data Services Outsourcing for Machinery Mnfctrng Company
5.0 — Boldr. provides data monitoring and intervention for their client's automated, robotics-based sorting process. They intervene and execute tasks with the robots remotely when necessary, enabling 24/7 Read more
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Industry Experience

Boldr. has demonstrated expertise across various industries, including Consumer Products, Retail, Manufacturing, and E-commerce. Clients commend their effective project management, adaptability, and strong communication. In Consumer Products, they excelled in enhancing customer satisfaction and response times. In Retail, their impact on team scaling and culture control was highlighted. Manufacturing clients praised their proactive monitoring and data accuracy. Overall, sentiment across industries is highly positive, suggesting Boldr. is well-suited for companies seeking customized outsourcing solutions.
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Other industries Consumer products & services Other Industry Retail Manufacturing Consumer Products

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Average Project Cost Breakdown

$50,000 to $199,999 (1)

What Clients Have Said
Client feedback highlights Boldr.'s strong value for money, with many praising their cost-effectiveness. For instance, Babylist reported annual savings of $6 million due to their services, while Tractive noted that Boldr.'s pricing fit their budget and provided great value. Overall, sentiment is positive, emphasizing that Boldr. delivers high-quality support and effective solutions at competitive prices, making them a preferred partner for many clients.
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iSON Xperiences Ltd.

Not yet reviewed

$50,000+

$200 - $300 / hr

10,000+

Mount Edgecombe, South Africa

Services provided

100% Back Office Outsourcing

ISON Xperiences Ltd. Is a Back Office Outsourcing company. Headquartered in Dubai, United Arab Emirates and Mount Edgecombe, South Africa, the team offers Back Office Outsourcing.
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Mount Edgecombe, South Africa

Block A, Illovo Park, 1 Montgomery Drive, Mount Edgecombe
Mount Edgecombe, South Africa 4302
751 - 1000

0310040700

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BellRinger

Not yet reviewed

Undisclosed

Undisclosed

2 - 9

Cape Town, South Africa

Services provided

20% Back Office Outsourcing

20% Call Center Services

20% Email Marketing +2 services

20% SMS Marketing

20% Sales Outsourcing

BellRinger, an Email Marketing company, was founded in 2019. The team specializes in Email Marketing and Call Center Services and is based in Cape Town, South Africa.
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AJ Digital Agency

Not yet reviewed

Undisclosed

Undisclosed

2 - 9

Westville, South Africa

Services provided

20% Back Office Outsourcing

20% Corporate Photography

20% UX/UI Design +2 services

20% Video Production

20% Web Development

AJ Digital Agency, a small user experience design agency, is located in Westville, South Africa. Their services include UX/UI Design and Video Production.
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The Virtual Studio SA

Not yet reviewed

Undisclosed

Undisclosed

2 - 9

Cape Town, South Africa

Services provided

10% Back Office Outsourcing

20% Content Marketing

20% Social Media Marketing +5 services

10% Accounting

10% Email Marketing

10% Event Marketing

10% Graphic Design

10% Web Design

Social media marketing agency The Virtual Studio SA was founded in 2019. Headquartered in Cape Town, South Africa, the team offers Social Media Marketing and Content Marketing.
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Skytrax Accounting

Not yet reviewed

Undisclosed

Undisclosed

2 - 9

Johannesburg, South Africa

Services provided

10% Back Office Outsourcing

50% Accounting

20% Call Center Services +2 services

10% HR Consulting

10% HR Outsourcing

Based in Johannesburg, South Africa, Skytrax Accounting is an Accounting company. The team specializes in Accounting and Call Center Services.
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Sourcefit

4.8 12 reviews

$1,000+

< $25 / hr

1,000 - 9,999

Cape Town, South Africa

Services provided

10% Back Office Outsourcing

10% Accounting

10% Call Center Services +7 services

10% Customer Service Outsourcing

10% Finance & Accounting Outsourcing (FAO)

10% HR Outsourcing

10% IT Managed Services

10% IT Staff Augmentation

10% Sales Outsourcing

10% Staffing

Sourcefit is a Business Process Outsourcing company specializing in Offshore Back Office and Administrative Support Services. With positive feedback from 100% of the reviewers, Sourcefit is praised for their impressive management, effective communication, and ability to meet project requirements. However, some reviews suggest areas for improvement in employee retention and proactive process enhancement.

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Industry Experience

Sourcefit has demonstrated expertise primarily in the Construction, Financial Services, Medical, Information Technology, and Other industries. Clients have commended Sourcefit for its rapid staffing solutions, effective project management, and strong communication. Specific feedback highlights successful office setups in Construction, operational support in Financial Services, and reliable performance in Medical services. Overall, the sentiment across these industries is positive, indicating that Sourcefit is well-suited for clients seeking responsive and quality-driven solutions.
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Medical Logistics & Supply Chain Software Information technology Construction Financial services

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More responsive than most other service providers

Sourcefit is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.
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United States (3) Singapore (2) Australia (1) Malta (1) Guernsey (1) England (1)

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Integreon

Not yet reviewed

$5,000+

< $25 / hr

1,000 - 9,999

Sandton, South Africa

Services provided

45% Back Office Outsourcing

25% Transcription

10% Call Center Services +2 services

10% Customer Service Outsourcing

10% Sales Outsourcing

Integreon, a large Back Office Outsourcing company, is headquartered in New York, New York and Makati, Philippines. Their services include Back Office Outsourcing and Transcription.
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Sandton, South Africa

1st Floor, West Wing, Office 1-9, Norwich Place, 2 Norwich Close, Sandown 2146, Sandton,
Sandton, South Africa 2031

27.10.591.2272

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Top Back Office Outsourcing Companies in South Africa

List of the Top South Africa Back Office Outsourcing Service Providers

Reviews mention Translate ideas into products

Data Mining to Assess Global Pain Landscape

Average Project Cost Breakdown

What Clients Have Said

TECHSPEED INC is very responsive

Reviews mention Collaborative

Appointment Setting for Financial Technology Company

Back Office Outsourcing & Task Automation for Finance Firm

Average Project Cost Breakdown

What Clients Have Said

Documentation & Transcription for Preservation Mgmt. Company

Industry Experience

Select Industry to see insights

Average Project Cost Breakdown

What Clients Have Said

Reviews mention Collaborative

Appointment Setting for Financial Technology Company

Back Office Outsourcing & Task Automation for Finance Firm

Average Project Cost Breakdown

What Clients Have Said

Reviews mention Timely

Back Office Outsourcing for Law Firm

SEO & Content Marketing for Electric Charging Company

Executive Assistant Services for Risk Management Co

Virtual Assistant & Sales Outsourcing for Software Company

Virtual Assistant Services for Executive Seach Firm

Reviewed 4 times in the past 6 months

Back Office Outsourcing for Tech Advisory & Development Firm

Industry Experience

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Average Project Cost Breakdown

What Clients Have Said

Reviews mention Well-organized projects

Digital Marketing & Call Center Services for Energy Company

Industry Experience

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Average Project Cost Breakdown

What Clients Have Said

Industry Experience

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Average Project Cost Breakdown

What Clients Have Said

Industry Experience

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Average Project Cost Breakdown

What Clients Have Said

DSG is very responsive

Reviews mention Collaborative

Website & Account Management Services for Food Delivery Firm

Industry Experience

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Industry Experience

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Average Project Cost Breakdown

What Clients Have Said

Reviews mention High-quality work

Customer Service for E-Commerce and Consumer Products Co.

Venue Processing & Outbound Sales Support for Event Platform

Data Services Outsourcing for Machinery Mnfctrng Company

Industry Experience

Select Industry to see insights

Average Project Cost Breakdown

What Clients Have Said

Industry Experience

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Sourcefit is very responsive

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List of the Top 5 South Africa Back Office Outsourcing Service Providers

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