Top BPO Companies in Pristina

Ratings Updated: May 14, 2026

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Featured

What are Featured Providers?
Hugo Inc.

5.0 28 reviews
Verified

$1,000+

< $25 / hr

1,000 - 9,999

Serves Pristina, Kosovo

Services provided

25% Customer Service Outsourcing

20% Call Center Services

15% Back Office Outsourcing +4 services

10% Content Moderation Services

10% Data Annotation Services

10% Finance & Accounting Outsourcing (FAO)

10% Sales Outsourcing

Hugo Inc. | Top CX Provider is an outsourcing company specializing in customer experience (CX) and support services. The company consistently receives high praise for its effective project management and adaptability, with 100% of reviewers noting the team's ability to seamlessly integrate into existing operations. Approximately 70% of the feedback highlights the company's impressive cultural fit and commitment to quality, with measurable outcomes like increased efficiency and customer satisfaction.

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Reviews mention Well-executed projects
Hugo has received overwhelmingly positive feedback regarding their execution of projects. Clients highlighted their commitment to on-time deliveries and exceptional customer support, noting how Hugo's responsiveness and adaptability significantly improved satisfaction levels. One client praised their multilingual support and the development of a comprehensive FAQ page, which enhanced customer relationships. Overall, clients emphasized Hugo's seamless integration with their company culture, professionalism, and ability to exceed expectations, making them a reliable partner for project success.

Customer Service Outsourcing for Gaming Company

5.0 Aug 22, 2023

I'm thrilled to express my outstanding journey partnering with Hugo, our reliable outsourcing ally. Hugo's unwavering commitment to on-time deliveries has been nothing short of impressive. Their seamless adjustment to our needs ensured that each delivery was prompt and devoid of any hassles.
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Multilingual Customer Support for Beverage Company

5.0 Aug 22, 2023

Their commitment to delivering items on time has been truly remarkable. Hugo seamlessly adapted to our needs, ensuring every delivery was punctual and hassle-free. It's been a pleasure collaborating with a team that not only met our expectations but consistently exceeded them.
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Industry Experience

Hugo Inc. has garnered positive feedback across multiple industries, including Financial Services, eCommerce, Automotive, Software, Environmental Services, Advertising & Marketing, Information Technology, and Gaming. Their expertise in customer support, operational efficiency, and content management has consistently been highlighted as a strength. Clients noted significant improvements in response times, customer satisfaction, and overall efficiency. Hugo's ability to adapt to various industry needs, coupled with their commitment to high-quality service, positions them as a valuable partner for businesses seeking to enhance their operations.
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Financial services eCommerce Automotive Food & Beverages Software Information technology Environmental Services Advertising & marketing Gaming Media

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Average Project Cost Breakdown

$50,000 to $199,999 (7) $200,000 to $999,999 (6) $10,000 to $49,000 (2)

What Clients Have Said
Clients consistently commend the company for its exceptional value for money, highlighting that Hugo offers high-quality services at competitive rates. One client noted, 'Good value for cost,' while another emphasized their 'ability to scale services without compromising quality.' Many reviews reflect satisfaction with cost reductions and enhanced operational efficiency, with one client praising an '80% improvement in efficiency' compared to in-house hiring. Overall, the sentiment is overwhelmingly positive, indicating that clients perceive Hugo as a cost-effective partner.
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United States (9) Kenya (3) France (1) Netherlands (1) United Arab Emirates (1) England (1)

This provider is fluent in 54 languages:

Mandarin

English

Spanish

Arabic

Bengali

Hindi

Russian

Portuguese

Japanese

German

Javanese

Korean

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This provider is available in 38 time zones:

Colombia Time (COT)

Near East Time (NET)

Middle East Time (MET)

China Taiwan Time (CTT)

Gulf Standard Time (GST)

Brazil Eastern Time (BET)

Greenwich Mean Time (GMT)

India Standard Time (IST)

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TECHSPEED INC

4.9 18 reviews
Premier Verified

$1,000+

< $25 / hr

50 - 249

Serves Pristina, Kosovo

Services provided

20% Back Office Outsourcing

15% Customer Service Outsourcing

15% Data Annotation Services +5 services

15% Document Digitization & Management

10% Call Center Services

10% Content Moderation Services

10% Litigation Support Services

5% Transcription

TECHSPEED INC is a data solutions company specializing in data entry, content management, and business process outsourcing. The company is praised for its professionalism and adaptability, with 100% of clients highlighting their responsiveness and 90% appreciating their ability to deliver on time. Clients commend their excellent project management and flexibility, noting a strong customer-first mindset. There were no significant areas for improvement mentioned across reviews.

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Reviews mention Easy to work with
Clients express a highly positive sentiment regarding their ease of collaboration with TechSpeed Inc. One client noted, 'It has been very easy to work with them,' highlighting the company's responsive communication and adaptability. The high-touch approach and understanding of client needs were also praised, distinguishing TechSpeed from competitors. Overall, the feedback underscores a strong impression of professionalism and client-centric service, contributing to a favorable working relationship.

Staff Augmentation for Fixed Cost Reduction Firm

4.5 Dec 6, 2022

The workflow between our team and theirs was very easy. Their willingness to remain flexible and helpful was impressive.
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Back-Office Outsourcing for Needlework Shop

5.0 Aug 22, 2025

We have a weekly video touchbase with them. They always respond quickly and pivot as needed. Not that I can think of. It has been very easy to work with them.
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2 of 2 reviews are 5 stars

Unknown avg. project cost

Reviewed 2 times in the past 6 months
Recent feedback for TECHSPEED INC highlights their exceptional performance in data management and election information gathering. Clients commend their professionalism, responsiveness, and ability to deliver quality results promptly. One client noted the impressive speed and accuracy of TECHSPEED INC's work compared to competitors, while another mentioned the enhancement of user experience and SEO through their services. Overall, the sentiment is overwhelmingly positive, with no significant areas for improvement identified.
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Industry Experience

TechSpeed Inc has demonstrated expertise across various industries including Politics, Home Services, Retail, Financial Services, and Advertising & Marketing. Clients commend their strong project management, responsiveness, and ability to deliver high-quality results efficiently. Overall sentiment reflects satisfaction, particularly in data processing and customer service, making them a suitable fit for organizations requiring reliable data entry, research, and operational support in diverse sectors.
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Software Other Industry Business services Consulting IT Services Nonprofit Real estate Financial services Retail Healthcare Home Services Politics Advertising & marketing

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Average Project Cost Breakdown

Less than $10,000 (6) $10,000 to $49,000 (5)

What Clients Have Said
Clients consistently highlight TECHSPEED INC's competitive pricing and exceptional value for money. One client noted they chose TECHSPEED for their 'good value for cost,' emphasizing the superior volume and speed of deliverables compared to other vendors. Another pointed out that their pricing fit within budget while maintaining high-quality service. Overall, the sentiment reflects strong satisfaction with the cost-effectiveness and reliability of TECHSPEED's services, with multiple clients expressing no identified areas for improvement.
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Connext

5.0 7 reviews
Premier Verified

$1,000+

< $25 / hr

1,000 - 9,999

Serves Pristina, Kosovo

Services provided

30% Customer Service Outsourcing

30% Finance & Accounting Outsourcing (FAO)

20% Back Office Outsourcing +1 service

20% IT Staff Augmentation

Connext is a business process outsourcing company specializing in call center services, transaction management, and accounting processes. Reviewers praise Connext for their impressive hiring process, alignment with company values, and capability to rapidly provide skilled personnel. Over 90% of reviewers highlight their effective communication and project management, while some mention the need for increased employee training. The company is recognized for fostering long-term partnerships.

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Reviews mention Team players
Clients consistently commend Connext for their collaborative spirit and dedication to partnership. One client noted, "Connext takes a lot of pride in making the relationship successful," highlighting their effective communication and support. The team's commitment to excellence and proactive engagement has led to successful outcomes, with one client stating, "The staff are engaged and committed to providing excellent service." Overall, feedback reflects a strong sentiment of appreciation for Connext as a reliable team player.

Staff Augmentation for Title & Escrow Company

5.0 Jan 23, 2023

Connext takes a lot of pride in making the relationship successful. The care and effort that goes into helping build and manage these teams truly make them feel like an extension of our own. We always feel supported by their management team and have access to them always should a problem come up.
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Industry Experience

Connext has demonstrated expertise across various industries, including entertainment, real estate, financial services, software, and business services. Clients commend their ability to quickly scale teams and improve operational efficiencies. The overall sentiment is highly positive, highlighting strengths in communication, talent acquisition, and alignment with client values. This provider appears particularly well-suited for companies in need of outsourcing solutions to enhance productivity, streamline operations, and support growth in a collaborative manner.
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Arts, entertainment & music Real estate Financial services Software Business services Other Industry

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Average Project Cost Breakdown

$10,000 to $49,000 (1)

What Clients Have Said
Clients consistently highlight Connext's competitive pricing and overall value for money. For instance, one client noted that Connext's pricing fit their budget while aligning with their company values, leading to a successful partnership. Another client emphasized the cost-effectiveness in expanding their operations without the overhead of establishing a legal entity. Overall, the sentiment reflects satisfaction with the balance of cost and quality of service, reinforcing Connext as a reliable outsourcing partner.
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Honolulu, Hawaii (3) Denver, Colorado (1) Mechanicsville, Virginia (1) Trevose, Pennsylvania (1)

This provider is fluent in 2 languages:

English

Spanish

This provider is available in 7 time zones:

Hawaii Standard Time (HST)

Alaska Standard Time (AKST)

Central Standard Time (CST)

Eastern Standard Time (EST)

Pacific Standard Time (PST)

Phoenix Standard Time (PNT)

Mountain Standard Time (MST)

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Limitless Outsourcing

Not yet reviewed

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Verified

$10,000+

< $25 / hr

250 - 999

Prishtina, Kosovo

Services provided

45% Customer Service Outsourcing

20% HR Outsourcing

15% Sales Outsourcing +3 services

10% Finance & Accounting Outsourcing (FAO)

5% Back Office Outsourcing

5% Recruitment Process Outsourcing

Established in 2018, Limitless Outsourcing is a midsize Customer Service Outsourcing company in Prishtina, Kosovo. Their team provides Customer Service Outsourcing and HR Outsourcing.
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Sonnecto

5.0 2 reviews

$5,000+

< $25 / hr

50 - 249

Prishtina, Kosovo

Services provided

20% Custom Software Development

20% IT Staff Augmentation

15% Customer Service Outsourcing +4 services

15% Finance & Accounting Outsourcing (FAO)

10% Back Office Outsourcing

10% Call Center Services

10% Web Development

Sonnecto is a business process outsourcing company offering services in lead generation, customer support, software development, and digital marketing. Overall, they receive positive feedback, with clients praising their adaptability, effective project management, and strategic partnership. Approximately 90% of reviewers highlight their strong communication skills and innovative problem-solving approach, while some suggest expanding their service offerings.

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Reviews mention Understands their clients' needs
Sonnecto demonstrates a strong understanding of client needs, as highlighted by feedback from a coding school client. They were praised for their methodical approach to project management and their ability to adapt to challenges. The client noted that Sonnecto's teams consistently aligned with their strategic goals and provided valuable insights, such as surveying potential students for feedback. Overall, clients express high satisfaction with Sonnecto's commitment to addressing their specific business requirements.

Holistic Staff Augmentation for IT School

5.0 May 21, 2020

There’s always been a process of discovery as to what we’re looking to achieve now and in the future. They’re really methodical when it comes to that approach. We talk with their management team so they can understand how we’re trying to scale and expand to new markets and develop additional projects.
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Industry Experience

Sonnecto has demonstrated its expertise primarily in the IT Services and education sectors. Clients have praised their ability to enhance lead generation and operational scalability, particularly for SaaS companies and coding schools. Feedback highlights their commitment to using innovative technologies and providing dedicated support teams, contributing positively to clients' growth and efficiency. The overall sentiment is highly favorable, suggesting that companies in IT and education looking for outsourcing support and development capabilities would find Sonnecto a valuable partner.
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IT Services

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More responsive than most other service providers

Sonnecto is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.
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Ireland (1) United States (1)

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Featured

What are Featured Providers?
Remote CoWorker

4.8 185 reviews
Premier Verified

$1,000+

< $25 / hr

1,000 - 9,999

Serves Pristina, Kosovo

Services provided

45% Back Office Outsourcing

15% Finance & Accounting Outsourcing (FAO)

10% Call Center Services +3 services

10% Customer Service Outsourcing

10% HR Consulting

10% Sales Outsourcing

Remote CoWorker is a virtual assistance company specializing in administrative support, customer service, and operational optimization. The reviews indicate a high level of satisfaction, with 100% of clients highlighting their responsiveness and effective communication. Clients also appreciate their ability to meet deadlines consistently, with no significant areas for improvement mentioned across reviews.

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Reviews mention Flexible
Overall, clients have expressed high satisfaction with Remote CoWorker's flexibility in adapting to their specific needs. One client noted their virtual assistant's proactive communication and adaptability, stating they quickly adjusted to feedback. Another highlighted the company's swift responsiveness and flexible contract terms, which facilitated efficient hiring processes. Additionally, a client remarked on the team's capability to manage changes effectively, further underscoring their commitment to meeting dynamic project demands.

Virtual Assistance for Financial Advisory & Consulting Firm

5.0 Sep 29, 2024

Their project management was highly effective, consistently delivering items on time with strong attention to detail. They were responsive to our needs, quickly adapting to any changes and ensuring smooth communication throughout the process. What stood out most about this company was their ability to seamlessly combine efficiency with adaptability, delivering exceptional results while maintaining a personalized approach.
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Document Processing Support for Construction Management Co

5.0 May 28, 2024

They delivered over and above what was needed. Projects were delivered on time and to a high quality, just what I needed. Flexibility to change and help you in your specific situation was most impressive about this company.
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BPO & Call Center Services for Educational Provider

4.0 Feb 19, 2024

Remote CoWorker has been extremely easy to work with, as their process is quick and flexible. Remote CoWorker's flexibility is impressive. They've been extremely quick and responsive, and they also have flexible contract terms, which have been very useful.
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Staffing & Back Office Outsourcing for E-Learning Company

5.0 Oct 26, 2023

The staff member has been flexible, enthusiastic and hard working. The administration team is extremely responsive and very quick to assist with problems. The company removes any inertia associated with hiring a virtual assistant.
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17 of 18 reviews are 5 stars

Less than $10,000 avg. project cost

Reviewed 18 times in the past 6 months
In the past six months, Remote CoWorker has received consistently positive feedback from clients across various industries. Clients praised their responsiveness, professionalism, and ability to deliver timely support. Notable comments include a CEO highlighting the 'impressive response time and support' and a law firm owner commending their 'exceptional management and communication.' Overall, clients expressed high satisfaction with the quality of service and the positive impact on their operations, with many noting no areas for improvement.
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Industry Experience

Remote CoWorker has demonstrated expertise across various industries including Franchises, Advertising & Marketing, Real Estate, Legal, Medical, and more. Clients consistently praise their responsiveness, quality of candidates, and project management efficiency, leading to improved operational effectiveness. Overall sentiment is positive, highlighting their adaptability and ability to enhance customer service, marketing initiatives, and administrative tasks. This indicates a strong fit for companies seeking support in customer engagement, operational efficiency, and workforce scalability within these sectors.
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Business services Real estate Advertising & marketing Plumbing Franchises Consulting Contracting HVAC Transportation Manufacturing Other industries Hospitality & leisure Nonprofit Insurance Restaurants Arts, entertainment & music eCommerce Financial services Construction Beauty & Cosmetics Retail Software Information technology IT Services Food & Beverage Consumer products & services Consumer Products Food & Beverages Other Industry Wellness & Fitness Environmental Services Design Automotive Education Media Healthcare Sports Publishing Energy & natural resources Legal Medical

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Average Project Cost Breakdown

Less than $10,000 (53) $10,000 to $49,000 (12) $50,000 to $199,999 (3) $200,000 to $999,999 (1) $1,000,000 to $9,999,999 (1)

What Clients Have Said
Overall, clients express satisfaction with Remote CoWorker's value for money, noting effective support and responsiveness. Many highlight the company's pricing as fitting their budgets while delivering quality services. For instance, one client appreciated the seamless hiring process and the quality of candidates provided, emphasizing the good return on investment. However, some reviews mention occasional issues with candidate fit and communication, suggesting room for improvement in ensuring the right matches and enhancing onboarding processes.
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Select VoiceCom

4.8 9 reviews
Premier Verified

$5,000+

< $25 / hr

1,000 - 9,999

Serves Pristina, Kosovo

Services provided

30% Call Center Services

30% Customer Service Outsourcing

10% Back Office Outsourcing +3 services

10% Finance & Accounting Outsourcing (FAO)

10% IT Staff Augmentation

10% Sales Outsourcing

Select VoiceCom is a customer service and sales outsourcing company praised for its ability to enhance client operations through effective team staffing and management. Across reviews, 100% highlight their exemplary project management and communication, often going above expectations. Approximately 85% of reviews mention their cultural alignment and responsiveness, while results include increased sales, customer satisfaction, and overall efficiency.

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Reviews mention Personable
The feedback reflects a highly positive sentiment regarding Select VoiceCom's personable approach. Clients appreciate their personalized interactions, noting they are 'very easy to speak to' and honor their commitments. One client highlighted their openness to change and responsiveness, stating the team is 'extremely well organized and communicative,' often responding within 24 hours. Overall, the reviews emphasize Select VoiceCom's alignment with client values and their commitment to fostering strong relationships.

Recruitment Services for Financial Services Company

4.5 Oct 17, 2025

We have found SVC an extremely well organized and communicative team. They respond within 24 hours and have been very open to suggestions, needs, or requests to make the process work for everyone involved. We love their personalized approach, very easy to speak to, honor what they say they are going to do and are open minded to change.
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Industry Experience

Select VoiceCom exhibits strong capabilities across various industries, including Media, Business Services, Advertising & Marketing, Pharmaceuticals, Financial Services, and Legal. Clients commend their reliability, project management, and the ability to deliver measurable results, such as increased sales and improved customer service. Overall, feedback suggests a positive sentiment, particularly in the Financial Services and Legal sectors, where their attention to quality and client needs is highlighted as a key strength.
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Media Business services Advertising & marketing Pharmaceuticals Other industries Legal Financial services

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Average Project Cost Breakdown

$10,000 to $49,000 (2) $50,000 to $199,999 (2) $1,000,000 to $9,999,999 (2) $200,000 to $999,999 (1)

What Clients Have Said
Clients express a strong sentiment regarding Select VoiceCom's cost-effectiveness and value for money, often highlighting it as a key reason for their selection. One client noted it offered 'good value for cost,' and another mentioned the 'high ratings' and 'great culture fit' that justified their investment. Overall, feedback indicates that Select VoiceCom consistently delivers results that exceed expectations, making them a reliable partner for various business needs.
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United States (7) Australia (1)

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MarKam Solutions

5.0 9 reviews
Premier Verified

$1,000+

< $25 / hr

50 - 249

Serves Pristina, Kosovo

Services provided

30% Call Center Services

20% Customer Service Outsourcing

20% IT Managed Services +2 services

20% Sales Outsourcing

10% Back Office Outsourcing

MarKam Solutions is a versatile outsourcing provider specializing in technical support, sales, operations, and customer service. Across multiple reviews, clients commend their professional management, alignment with company values, and ability to meet budget constraints. With over 90% positive feedback, MarKam Solutions is praised for their adaptability, responsiveness, and the strategic impact on metrics such as customer satisfaction and sales growth.

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Reviews mention Transparent
Clients expressed a strong sentiment of transparency in their dealings with MarKam Solutions, noting 'open, transparent, direct communication' as a key strength. Feedback highlighted the company's ability to adapt quickly to changes and tailor solutions effectively, reflecting a deep understanding of client needs. One client specifically mentioned, 'They did the impossible to tailor a solution that covers our needs,' emphasizing the company's commitment to clear and honest communication throughout the project.

Call Center Services & Customer Service for Cybersecurity Co

5.0 Nov 6, 2025

The KPIs and SLAs contractual agreements demonstrate open, transparent, direct communication. Fast reaction, quick adaptation to changes. The management was highly professional, with great corporate culture, able to understand our needs and adapt themselves to tailor the solutions that work best for us.
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Industry Experience

MarKam Solutions has demonstrated expertise across various sectors, including Advertising & Marketing, Supply Chain & Logistics, Manufacturing, Transportation, and Information Technology. Clients commend their ability to enhance operational efficiency, boost sales, and improve customer satisfaction. The overall sentiment is highly positive, particularly within Supply Chain & Logistics, where they provided significant cost reductions and revenue growth. Their strengths lie in adaptability, effective communication, and a strong understanding of industry-specific needs, making them a suitable partner across these diverse fields.
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Advertising & marketing Information technology Supply Chain, Logistics, and Transport Manufacturing Transportation

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Average Project Cost Breakdown

$50,000 to $199,999 (3) $10,000 to $49,000 (1) $200,000 to $999,999 (1)

What Clients Have Said
Clients consistently praised MarKam Solutions for their competitive pricing and excellent value for money. One client highlighted that their pricing fit the budget while providing a 'good value for cost.' Another noted a 35% decrease in labor costs while meeting sales goals, emphasizing affordability without sacrificing quality. Overall, feedback reflects strong satisfaction with cost-effectiveness, suggesting that MarKam Solutions delivers substantial value relative to their fees.
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United States (4) Bulgaria (3) England (1)

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SPEEEX

Not yet reviewed

Undisclosed

Undisclosed

1,000 - 9,999

Prishtina, Kosovo

Services provided

40% Customer Service Outsourcing

5% Back Office Outsourcing

5% Call Center Services +10 services

5% Compliance Consulting

5% Digital Strategy

5% Graphic Design

5% HR Outsourcing

5% Public Relations

5% Sales Outsourcing

5% Social Media Marketing

5% Staffing

5% UX/UI Design

5% Web Design

SPEEEX is a Customer Service Outsourcing company. In Prishtina, Kosovo and Vushtrri, Kosovo, the agency focuses on Customer Service Outsourcing and Public Relations.
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VOOXIO

Not yet reviewed

$5,000+

< $25 / hr

10 - 49

Prishtina, Kosovo

Services provided

40% Customer Service Outsourcing

20% Call Center Services

20% Sales Outsourcing +2 services

10% Back Office Outsourcing

10% Market Research

Customer Service Outsourcing company VOOXIO was founded in 2022. The team focuses on Customer Service Outsourcing and Sales Outsourcing.
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Homex Virtual Agency

Not yet reviewed

$1,000+

< $25 / hr

10 - 49

Prishtina, Kosovo

Services provided

20% Back Office Outsourcing

20% Call Center Services

20% Customer Service Outsourcing +2 services

20% Email Marketing

20% Sales Outsourcing

Homex Virtual Agency is an Email Marketing company. They offer Email Marketing and Call Center Services and were founded in 2019. The agency is located in Prishtina, Kosovo.
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FMA BPO

Not yet reviewed

Undisclosed

Undisclosed

50 - 249

Prishtina, Kosovo

Services provided

25% Back Office Outsourcing

25% Finance & Accounting Outsourcing (FAO)

15% Customer Service Outsourcing +3 services

15% Sales Outsourcing

10% Accounting

10% Call Center Services

Midsize Back Office Outsourcing company FMA BPO, is located in Prishtina, Kosovo. Their services include Back Office Outsourcing and Finance & Accounting Outsourcing (FAO).
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OLYMP BPO

Not yet reviewed

$5,000+

< $25 / hr

50 - 249

Prishtina, Kosovo

Services provided

20% Back Office Outsourcing

20% Call Center Services

20% Customer Service Outsourcing +8 services

5% AI Agents

5% Custom Software Development

5% HR Outsourcing

5% IT Managed Services

5% Recruiting

5% Recruitment Process Outsourcing

5% Staffing

5% Web Development

OLYMP BPO is a telephone answering service. Founded in 2018, the team specializes in Call Center Services and Back Office Outsourcing. The agency is headquartered in Prishtina, Kosovo.
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What are Featured Providers?
TDCX

4.8 12 reviews
Verified

$100,000+

Undisclosed

10,000+

Serves Pristina, Kosovo

Services provided

50% Customer Service Outsourcing

20% Sales Outsourcing

10% Business Consulting +2 services

10% Call Center Services

10% Content Moderation Services

TDCX is a business process outsourcing company specializing in customer service, technical support, and risk assessment across diverse industries, primarily in the APAC region. The company receives consistently positive feedback, with reviews highlighting their scalability, efficient communication, and proactive problem-solving capabilities. Clients appreciate their ability to adapt quickly to changes and deliver high-quality outcomes, with approximately 90% of feedback being positive.

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Reviews mention Communicative
Clients consistently commend TDCX for their exceptional communication skills and responsiveness. One client highlighted their 'excellent communication skills' and noted that TDCX's team was 'super responsive' and always available when needed. Another client emphasized 'flawless communication,' stating they never felt uninformed about project developments. Overall, the sentiment regarding TDCX's communicative abilities is highly positive, with clients appreciating their proactive approach and hands-on mentality.

BPO Services for Tech Company

5.0 May 25, 2022

We have weekly Zoom calls and we also communicate in Slack daily, when necessary. Pre-pandemic, we would also meet in person at least once every quarter. The team are super responsive and have always made themselves available when we needed them the most.
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Call Center Services for Luxury E-Commerce Company

5.0 Apr 8, 2022

Communication is always flawless with them. Good communication has been especially important in the past two years, and I’ve never felt uninformed about what’s happening. We usually have weekly Zoom meetings with the operations manager, and then communication happens ad hoc whenever needed.
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Industry Experience

TDCX demonstrates strong capabilities across various industries, including Hospitality & Leisure, Social Networking, Financial Services, Food & Beverages, Software, Consumer Products, Retail, and IT Services. Feedback emphasizes their agility, innovative problem-solving, and exceptional communication. Clients commend their ability to scale operations while maintaining high service quality, particularly in customer support and risk assessment. Overall sentiment is positive, with notable strengths in fostering partnerships, operational excellence, and a dedication to enhancing customer experience.
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Hospitality & leisure Social Networking Financial services Food & Beverages Software Consumer Products Retail IT Services

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Average Project Cost Breakdown

$1,000,000 to $9,999,999 (2) $200,000 to $999,999 (1) $10,000,000 + (1)

What Clients Have Said
Clients have expressed a generally positive sentiment regarding TDCX's cost and value for money. Feedback highlights their ability to deliver high-quality services while maintaining competitive pricing, as noted by a vendor manager who emphasized TDCX's best value in terms of cost and quality. However, some clients suggested that pricing could be more competitive. Overall, TDCX is regarded as a reliable partner that provides significant value, often exceeding expectations in service delivery.
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Singapore (7) Germany (1) Spain (1) United States (1)

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Big Outsource

5.0 52 reviews
Premier Verified

$10,000+

< $25 / hr

250 - 999

Serves Pristina, Kosovo

Services provided

40% Customer Service Outsourcing

30% Back Office Outsourcing

20% Call Center Services +1 service

10% Finance & Accounting Outsourcing (FAO)

Big Outsource is a professional virtual assistance service provider specializing in administrative support, customer service, and content management tasks. Reviews indicate a high level of satisfaction, with approximately 90% of clients noting improvements in efficiency and communication. Clients appreciate their proactive project management and seamless integration into existing workflows, though some desire more proactive tool suggestions and flexible support hours.

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Reviews mention Adaptable
The sentiment regarding adaptability for Big Outsource is overwhelmingly positive. Clients noted their exceptional ability to adjust communication styles to align with brand tones, enhancing the overall client experience. For instance, one client highlighted that Big Outsource felt like an extension of their team, integrating feedback swiftly and maintaining high professionalism. Another client praised their bilingual capabilities, which allowed for seamless communication with diverse audiences. This adaptability has significantly contributed to improved client satisfaction and operational efficiency.

Staffing & Back-Office Outsourcing for E-Commerce Company

5.0 Jul 24, 2025

The ability to work fluently in both English and Spanish was a huge asset. We didn’t expect them to grasp educational nuances so quickly, but they adapted and made our service feel more premium.
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Back-Office Outsourcing for Organic Meal Delivery Firm

5.0 Sep 7, 2025

What stood out most was their ability to adapt their tone and communication style to our brand instantly. Within the first month, it felt like they were an extension of our own studio. Their consistency and professionalism never wavered, which is rare in outsourcing.
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Industry Experience

Big Outsource has demonstrated notable expertise across various industries, including Information Technology, eCommerce, Healthcare, Financial Services, and Consumer Products. Clients commend their ability to enhance operational efficiency, improve customer service response times, and maintain a high standard of quality. Overall sentiments reflect a strong alignment of values, professionalism, and effective communication, making them a suitable partner for businesses seeking reliable support in these sectors.
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Healthcare Software Financial services Chemicals & Biotechnology Other industries Wellness & Fitness Beauty Education Medical Real estate Retail Telecommunications Beauty & Cosmetics Arts, entertainment & music Legal Supply Chain, Logistics, and Transport Consulting Consumer Products Information technology eCommerce

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Average Project Cost Breakdown

$50,000 to $199,999 (15) $10,000 to $49,000 (1) $200,000 to $999,999 (1)

What Clients Have Said
Clients frequently commend Big Outsource for their competitive pricing and exceptional value for money. Many highlighted that the pricing fit their budgets while still delivering high-quality service. For instance, one client noted a 70% reduction in in-house admin workload and a 15% increase in client satisfaction, emphasizing the value derived from their partnership. Overall, the sentiment reflects strong satisfaction with cost versus the quality of service provided, underscoring Big Outsource's alignment with client needs and expectations.
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United States (19) Canada (2) Australia (1) India (1) Serbia (1) Switzerland (1) England (1)

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Remote Team Solutions

5.0 23 reviews
Premier Verified

Undisclosed

Undisclosed

250 - 999

Serves Pristina, Kosovo

Services provided

10% Back Office Outsourcing

10% Call Center Services

10% Customer Service Outsourcing +7 services

10% Employer of Record (EOR) Services

10% Finance & Accounting Outsourcing (FAO)

10% HR Outsourcing

10% IT Staff Augmentation

10% Recruitment Process Outsourcing

10% Sales Outsourcing

10% Staffing

Remote Team Solutions is a staffing and recruitment company specializing in remote team management and virtual assistance. Reviews suggest a high level of client satisfaction, with 100% of reviewers praising their responsiveness, cost-effectiveness, and cultural alignment. Clients consistently highlight the company's trustworthiness and ability to exceed expectations, which has fostered long-term partnerships across various industries.

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Reviews mention Helpful
Clients express a highly positive sentiment towards Remote Team Solutions, highlighting their helpfulness and responsiveness. One CEO noted the team, particularly Pedro, was 'really helpful' and went 'above and beyond' to ensure satisfaction. The company was commended for its timely project management and ability to meet client needs without any areas for improvement identified. Overall, the feedback emphasizes a strong recommendation for their services based on their supportive approach.

Staff Augmentation for Media Company

5.0 Nov 8, 2023

Great Company great staff and Really helpful from Pedro to the rest of the team. They go above and beyond i highly recommend them. Very responsive and really helpful.
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BPO Services for Handicraft Store

5.0 Aug 24, 2022

We talked with their sales team, then their talent acquisition team, and we have direct communication with their HR, Talend Development, and It managers, who help us in anything we need. They really see for our company and our staff. They make sure to provide anything we need and help us with it.
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1 of 1 reviews is 5 stars

$10,000 – $49,000 avg. project cost

Reviewed 1 time in the past 6 months
Recent client feedback for Remote Team Solutions reflects a positive sentiment, emphasizing their effective communication and timely delivery of services. A Processing Manager from Texas Specialty Underwriters praised the team's ability to issue policies more quickly while maintaining quality. The client appreciated the value for cost and the opportunity to manage their team directly, highlighting no significant areas for improvement. Overall, the reviews indicate a strong alignment with client needs and satisfaction.
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Average Project Cost Breakdown

$10,000 to $49,000 (9) Less than $10,000 (3) $50,000 to $199,999 (2) $1,000,000 to $9,999,999 (1)

What Clients Have Said
Client feedback on Remote Team Solutions underscores strong value for money, with several reviewers highlighting the company's competitive pricing and high-quality service. For instance, one client noted they achieved a 50% cost reduction by hiring senior recruiters through RTS, while another emphasized that the overall cost was lower than other firms without sacrificing quality. Overall, clients express satisfaction with the balance of cost and service delivery, reinforcing RTS's reputation for providing good value.
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United States (18) Ireland (1) Mexico (1) New Zealand (1) England (1)

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Mebex Solutions

Not yet reviewed

Undisclosed

< $25 / hr

10 - 49

Prishtinë, Kosovo

Services provided

80% Call Center Services

10% BI & Big Data Consulting & SI

5% CRM Consulting and SI +1 service

5% IT Managed Services

Launched in 2026, Mebex Solutions is a telephone answering service. The team specializes in Call Center Services and BI & big data consulting & SI.
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AnchorzUp

Not yet reviewed

Undisclosed

Undisclosed

10 - 49

Prishtina, Kosovo

Services provided

20% UX/UI Design

20% Web Development

15% Customer Service Outsourcing +4 services

15% Web Design

10% Branding

10% Other Digital Marketing

10% Social Media Marketing

AnchorzUp, an user experience company, is based in Prishtina, Kosovo. The team specializes in UX/UI Design and Web Development.
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ENTRIKS L.L.C.

Not yet reviewed

$1,000+

< $25 / hr

10 - 49

Prishtina, Kosovo

Services provided

10% AI Development

10% Back Office Outsourcing

10% Call Center Services +7 services

10% Customer Service Outsourcing

10% HR Outsourcing

10% Mobile App Development

10% Performance Marketing

10% Recruiting

10% Web Design

10% Web Development

ENTRIKS L.L.C. Is a small telephone answering service launched in 2021. Their team specializes in Call Center Services and Back Office Outsourcing.
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W1A L.L.C.

Not yet reviewed

Undisclosed

$100 - $149 / hr

10 - 49

Prishtina, Kosovo

Services provided

15% Web Development

10% Web Design

8% Customer Service Outsourcing +32 services

8% IT Managed Services

5% Graphic Design

5% IT Strategy Consulting

5% Logo

5% UX/UI Design

4% Mobile App Development

4% Social Media Marketing

3% Branding

2% Back Office Outsourcing

2% Custom Software Development

2% E-Commerce Development

2% Search Engine Optimization

1% Advertising

1% Affiliate Marketing

1% BI & Big Data Consulting & SI

1% Blockchain

1% CRM Consulting and SI

1% Cloud Consulting & SI

1% Content Marketing

1% Corporate Photography

1% Corporate Training & Coaching

1% Digital Strategy

1% Direct Marketing

1% ERP Consulting and SI

1% Finance & Accounting Outsourcing (FAO)

1% Marketing Strategy

1% Mobile & App Marketing

1% Other Design

1% Pay Per Click

1% Print Design

1% Product Design

1% Video Production

Website development firm W1A L.L.C. Is headquartered in Prishtina, Kosovo and Willisau, Switzerland. They specialize in Web Development and Web Design and were founded in 2022.
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Variant Solutions L.L.C

5.0 1 review

$10,000+

< $25 / hr

50 - 249

Ferizaj, Kosovo

Services provided

30% Call Center Services

30% Customer Service Outsourcing

25% Sales Outsourcing +1 service

15% Back Office Outsourcing

Variant Solutions L.L.C offers inbound call handling, supplier management, and accounting services. The feedback highlights their efficiency, responsiveness, and ability to meet client needs promptly, with an experienced team that fulfills requests within 24 hours. Overall, clients are highly satisfied with their professional and comprehensive service delivery.

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WeDo Source

5.0 2 reviews

$10,000+

$25 - $49 / hr

10 - 49

Ferizaj, Kosovo

Services provided

35% Back Office Outsourcing

35% IT Staff Augmentation

30% Finance & Accounting Outsourcing (FAO)

WeDo Source is a multifaceted service provider offering accounting, procurement, data analysis, SEO, video editing, and graphic design services. Their clients appreciate the proactive and efficient support, with 100% of reviews highlighting their eagerness to learn and integrate seamlessly as an extension of clients' teams. Clients report significant improvements in operational efficiency and cost savings, with no major areas of concern noted.

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Reviews mention Efficient
Clients consistently praise WeDo Source for their efficiency in managing complex tasks. One client noted a significant improvement, stating that their CRM efficiency increased by 50X, and they received daily financial updates, a stark contrast to previous experiences. Additionally, they highlighted that WeDo Source often meets deadlines ahead of schedule, demonstrating their commitment to timely delivery. Overall, the sentiment regarding their efficiency is overwhelmingly positive, with clients recommending their services for being easy to work with and highly effective.

Accounting, Digital Mktg & Design for Therapy Clinic

5.0 May 6, 2022

Our accounting cost has decreased by 10X and our CRM has improved our efficiency by 50X. With two other accounting companies we’ve worked with, we’ve only been able to view our numbers within two months. However, WeDo Source has been able to give us daily numbers. They're very easy to deal with and fun to work with. Everything is very efficient, which is why I recommend them to my clients.
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Industry Experience

WeDo Source has demonstrated strong expertise in the IT Services and Healthcare industries. Clients commend their capability in streamlining accounting and administrative processes, resulting in significant cost reductions and improved operational efficiency. The IT Services feedback highlights their proactive support in procurement and data analysis, while the Healthcare sector praises their seamless integration of accounting with CRM systems and various marketing services. Overall, WeDo Source is well-regarded for its commitment to client success and adaptability across diverse industry needs.
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IT Services Healthcare

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Average Project Cost Breakdown

$10,000 to $49,000 (1)

What Clients Have Said
Clients consistently commend WeDo Source for their cost-effectiveness and value for money. One client noted a drastic reduction in accounting costs by 10X and improved efficiency, attributing this to WeDo's streamlined processes. Another client highlighted the company's commitment to learning and adapting, which has fostered a long-term partnership. Overall, the sentiment reflects satisfaction with the pricing structure and the quality of services provided, making WeDo Source a favorable choice for various business needs.
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Canada (1) United States (1)

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Getoutsourced

Not yet reviewed

$1,000+

$25 - $49 / hr

10 - 49

Prishtinë, Kosovo

Services provided

10% Call Center Services

10% Cloud Consulting & SI

10% Cybersecurity +9 services

10% IT Managed Services

10% IT Staff Augmentation

10% IT Strategy Consulting

10% Other IT Consulting and SI

10% Other Marketing

10% Web Design

5% HR Outsourcing

3% Staffing

2% Recruiting

Getoutsourced , an Other Marketing company, was established in 2019. They focuses on Other Marketing and Web Design.
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Kosbit

Not yet reviewed

$250,000+

< $25 / hr

50 - 249

Prishtina, Kosovo

Services provided

30% IT Staff Augmentation

25% IT Managed Services

20% Custom Software Development +2 services

15% Business Consulting

10% Back Office Outsourcing

Kosbit is a midsize IT staff augmentation company in Prishtina, Kosovo. The team specializes in IT staff augmentation and IT managed services.
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SD IT Services

Not yet reviewed

$1,000+

< $25 / hr

10 - 49

Gjilan, Kosovo

Services provided

35% Customer Service Outsourcing

25% Call Center Services

20% Back Office Outsourcing +2 services

10% IT Managed Services

10% Sales Outsourcing

SD IT Services, a Customer Service Outsourcing company, is located in Gjilan, Kosovo and Pristina, Kosovo. Founded in 2022, the team focuses on Customer Service Outsourcing and Call Center Services.
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Webhelp

Not yet reviewed

Undisclosed

Undisclosed

10,000+

Prizren, Kosovo

Services provided

33% Customer Service Outsourcing

23% Call Center Services

15% Sales Outsourcing +17 services

5% Back Office Outsourcing

5% Business Consulting

5% Finance & Accounting Outsourcing (FAO)

1% AI Development

1% BI & Big Data Consulting & SI

1% CRM Consulting and SI

1% Custom Software Development

1% Digital Strategy

1% Graphic Design

1% HR Consulting

1% Mobile App Development

1% Transcription

1% Translation

1% UX/UI Design

1% Unified Communications Consulting & SI

1% Web Design

1% Web Development

Webhelp, a Customer Service Outsourcing company, was established in 2000. The large team provides Customer Service Outsourcing and Call Center Services.
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Prizren, Kosovo

Str. De Rada, 20000 Prizren
Prizren, Kosovo
1001 - 2000

(+43) 69912752539

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ERC International

Not yet reviewed

Undisclosed

Undisclosed

10 - 49

Kacanik, Kosovo

Services provided

50% Back Office Outsourcing

20% Executive Search

15% HR Consulting +1 service

15% Recruiting

ERC International is a Back Office Outsourcing company. The Dubai, United Arab Emirates-based agency was founded in 2014. Their services include Back Office Outsourcing and Executive Search.
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Kacanik, Kosovo

St.Emin Duraku Block 2/Office 6,
Kacanik, Kosovo
10 - 15

(383) 44 224 861

See All Locations (2)

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