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Get a custom proposalCustomer Support Outsourcing for US & EU Companies
OLYMP BPO is a Kosovo-based outsourcing provider specializing in customer support for US and European companies. We help businesses manage and scale their support operations across live chat, email, and voice channels with English-speaking teams.
Our focus is simple: reliable, high-quality customer support that improves response times and customer satisfaction while reducing operational costs.
With operations in Southeastern Europe, we offer a strong advantage for companies needing timezone alignment with both North America and Europe. Our teams operate in CET, allowing real-time overlap with US business hours and full-day coverage for European markets.
We support a wide range of industries including eCommerce, SaaS, and service-based businesses, handling everything from daily customer inquiries to high-volume support environments.
Our services include:
- Live chat support
- Email support
- Inbound customer service
- Outbound calling and lead generation
- Back-office support
We work as an extension of your team, with flexible scaling based on your needs, whether you require a small dedicated team or rapid expansion.
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Min project size
$5,000+
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Hourly rate
< $25 / hr
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Employees
50 - 249
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Locations
Prishtina, Kosovo
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Year founded
Founded 2018
1 Locations
- Prishtina , Kosovo
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