Top Call Center Services & Voice Services in Pristina
11 Companies
List of the Top Pristina Call Center Companies & Voice Services
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$1,000+< $25 / hr250 - 999Serves Pristina, KosovoServices provided
35% Call Center Services55% Customer Service Outsourcing10% Back Office OutsourcingSee all 26 projectsSimply Contact is a professional contact center services company specializing in inbound and outbound call handling, customer support services, and telephonic support across various languages and channels. Reviews indicate a remarkable satisfaction rate, with over 95% of feedback being positive, highlighting their efficiency, adaptability, and exceptional customer care services. Notably, Simply Contact achieved a 30-45% increase in customer satisfaction scores for multiple clients.
Reviews mention High-quality work
The feedback regarding Simply Contact highlights their commitment to delivering high-quality work across various projects. Clients consistently praised their ability to provide efficient and effective customer support, with one remarking on the 'high-quality support in such a short time.' Another client noted a '30% decrease in customer response times,' reflecting their operational efficiency. Overall, the sentiment is overwhelmingly positive, with clients expressing satisfaction with the quality of service and the team's adaptability to specific business needs.-
Back Office & Customer Service for App Optimization Agency
5.0 Feb 23, 2024Simply Contact did an excellent job managing the project. They always finished work on time and quickly responded whenever we needed them. They trained their team fast and got the project up and running without any drop in quality. This made things go smoothly for both our customers and our team.
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Customer Service Outsourcing for Authentication Solutions Co
5.0 Oct 18, 2023Simply Contact showcased outstanding project management throughout our collaboration. Every phase, from initiation to execution, was handled with utmost precision and efficiency. Their responsiveness and adaptability were commendable; they were quick to tailor their approaches to meet our specific needs and challenges.
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Call Center Services for Wheelchair Rental System
4.5 May 1, 2023Simply Contact's dedication to quality and cost-efficiency is truly remarkable. Their flexible approach and transparent work process, combined with their commitment to delivering the highest level of customer service, make them an invaluable partner for WheelShare.
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Customer Support Services for SaaS Company
5.0 Apr 25, 2023Their attention to detail, strict QC measures, and efficient analytics and monitoring are commendable. The speed and quality of agent training were also noteworthy.
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Call Center Services for Cosmetic & Beauty Brand
5.0 Feb 28, 2021After 6 years of our cooperation, I can say without any doubt that Simply Contact experts perfectly perform their job. We are amazed by how they are involved in our business. Simply Contact team is very flexible and reliable, they always strive to provide the best service, and implement the most efficient solutions.
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12 of 15 Call Center Services reviews are 5 stars$200,000 – $999,999 avg. project costRead 15 ReviewsCall Center Services PROJECT HIGHLIGHT
Call Center Staffing for Government Helpline
5.0 — Simply Contact provides staff to a government hotline's team; they hire and train call center agents to cover workflows around the clock. They've organized the hotline's IT structure, monitoring, Read moreWas this helpful?
Industry Experience
Simply Contact has demonstrated expertise across multiple industries, including Information Technology, Financial Services, Software, Education, Advertising & Marketing, and Retail. Clients consistently highlight their strengths in providing efficient customer support, adaptability, and multilingual services. Positive feedback reflects enhanced customer satisfaction, increased resolution speeds, and tailored solutions across sectors. Overall sentiment is particularly favorable within IT and Software, indicating a strong fit for businesses seeking reliable customer service and support.
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Software Information technology Financial services Education Advertising & marketing IT Services Arts, entertainment & music Retail Hospitality & leisure Human Resources Business services TelecommunicationsWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Overall, feedback regarding Simply Contact's cost and value for money is largely positive. Clients frequently noted that their pricing fits within budget constraints while delivering high-quality service. For instance, a marketing manager highlighted 'good value for cost,' and a CEO mentioned that Simply Contact 'met our expectations' regarding pricing strategies. However, some reviews suggested room for improvement in their pricing strategy. Overall, clients find them reliable and responsive, making them a cost-effective choice for customer support solutions.Was this helpful?
$1,000+< $25 / hr1,000 - 9,999Serves Pristina, KosovoServices provided
25% Call Center Services35% Customer Service Outsourcing20% AI Agents +2 services15% Back Office Outsourcing5% Data Annotation ServicesSee all 81 projectsSupportYourApp is a versatile provider of Contact Center Services, specializing in Customer Support Services, Inbound and Outbound Call Center operations, and Telephonic Support. Across numerous reviews, SupportYourApp is consistently praised for its flexibility, professionalism, and ability to scale services rapidly. Approximately 100% of reviewers commend its value for cost, while many highlight its effective project management and dedication to meeting client needs.
Reviews mention Collaborative
The overall sentiment regarding collaboration with SupportYourApp is highly positive. Clients consistently commend the team's responsiveness and proactive approach. For instance, the Senior Director of Canary Speech noted their 'collaborative and dynamic' nature in meeting needs, while the CTO from the edtech company highlighted 'smooth communication' and 'productive collaboration.' Additionally, the Head of Customer Experience praised the team's professionalism and friendly demeanor, ensuring a seamless workflow. Overall, SupportYourApp is recognized for fostering effective partnerships.-
Call Center Services for Education Company
4.5 May 19, 2023Weekly check-in meetings enabling our team and SYA to discuss issues, work through resolutions, ensure alignment, and provide clarifications, updates, and guidance on appropriate response to a variety of user questions and issues. SYA continues to be responsive to the needs of our team and to this project. Issues are followed up, communication is open and dynamic. In general, SupportYourApp continues to ask for and seek ways to improve their service and support.
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Customer Service Outsourcing for Audio Technology Company
5.0 Oct 21, 2025Communication has been excellent, with weekly meetings ensuring everything stays aligned. The team is incredibly friendly and professional, making collaboration seamless and highly effective. Our new agent has become so well integrated with our company that they’ve even started assisting with side projects — a true testament to their dedication and understanding of our operations.
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Customer Service Outsourcing for Vocal Biomaker Tech Company
5.0 Feb 19, 2026The Support Your App team has been very collaborative and dynamic in meeting our needs. Their consistent ask to do more. SupportYourApp actively pushes to receive more tasks, ensuring that they're providing valuable efforts to our organizational goals.
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11 of 14 reviews are 5 stars1 new review for Call Center Services services$200,000 – $999,999 avg. project costRead 14 Recent ReviewsReviewed 14 times in the past 6 months
In the last six months, client feedback on SupportYourApp has been predominantly positive, highlighting their operational excellence and strong customer-centric approach. Clients noted fast response times, high customer satisfaction, and effective project management. For instance, one client praised their ability to reduce backlog and improve operational efficiency, while another emphasized their flexibility in scaling support. However, one review expressed disappointment with service ownership and accountability, indicating a need for improvement in these areas.Was this helpful?
Industry Experience
SupportYourApp has demonstrated expertise across various industries, including Information Technology, Healthcare, and Financial Services, receiving positive feedback for their operational excellence and customer-centric approach. Clients highlighted their adaptability and proactive communication in managing customer support, particularly in fast-paced environments like eCommerce and SaaS. Overall sentiment is favorable, with many clients noting improved response times and customer satisfaction, making them a suitable partner for technology-driven and service-oriented businesses.
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Non-profit Consumer Products eCommerce HVAC Healthcare Telecommunications Arts, entertainment & music Research Transportation Other Industry Social Networking Hospitality & leisure Business services Gaming Software Education IT Services Financial services Manufacturing Fitness Wellness & Fitness Advertising & marketing Other industries Information technology RetailWas this helpful?
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United States (25) Ukraine (7) Israel (6) England (4) Netherlands (3) Czech Republic (2) Denmark (2) Sweden (2) Germany (2) Luxembourg (1) Norway (1) Italy (1) Austria (1) Malta (1) Greece (1) New Zealand (1) Ireland (1) Poland (1) Russia (1) France (1) Switzerland (1) Costa Rica (1) Canada (1) Bahamas (1)This provider is fluent in 31 languages:
- English
- Spanish
- Arabic
- Bengali
- Hindi
- Russian
- Portuguese
- Japanese
- German
- Korean
- French
- Turkish
This provider is available in 33 time zones:
- Colombia Time (COT)
- Near East Time (NET)
- Middle East Time (MET)
- China Taiwan Time (CTT)
- Gulf Standard Time (GST)
- Brazil Eastern Time (BET)
- Greenwich Mean Time (GMT)
- Japan Standard Time (JST)
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$1,000+< $25 / hr1,000 - 9,999Serves Pristina, KosovoServices provided
20% Call Center Services25% Customer Service Outsourcing15% Back Office Outsourcing +4 services10% Content Moderation Services10% Data Annotation Services10% Finance & Accounting Outsourcing (FAO)10% Sales OutsourcingSee all 28 projectsHugo Inc. | Top CX Provider is a distinguished company specializing in Contact Center Services, offering comprehensive Customer Support Services across various channels such as email, chat, and phone. The client reviews highlight their adaptability and efficiency, with 100% positive feedback on their seamless integration and ability to enhance customer engagement capabilities, resulting in impressive metrics like a 99.8% accuracy in order processing and fulfillment.
Industry Experience
Hugo Inc. has garnered positive feedback across multiple industries, including Financial Services, eCommerce, Automotive, Software, Environmental Services, Advertising & Marketing, Information Technology, and Gaming. Their expertise in customer support, operational efficiency, and content management has consistently been highlighted as a strength. Clients noted significant improvements in response times, customer satisfaction, and overall efficiency. Hugo's ability to adapt to various industry needs, coupled with their commitment to high-quality service, positions them as a valuable partner for businesses seeking to enhance their operations.
Read All ReviewsSelect Industry to see insights
Financial services eCommerce Automotive Food & Beverages Software Information technology Environmental Services Advertising & marketing Gaming MediaWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients consistently commend the company for its exceptional value for money, highlighting that Hugo offers high-quality services at competitive rates. One client noted, 'Good value for cost,' while another emphasized their 'ability to scale services without compromising quality.' Many reviews reflect satisfaction with cost reductions and enhanced operational efficiency, with one client praising an '80% improvement in efficiency' compared to in-house hiring. Overall, the sentiment is overwhelmingly positive, indicating that clients perceive Hugo as a cost-effective partner.Was this helpful?
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This provider is fluent in 54 languages:
- Mandarin
- English
- Spanish
- Arabic
- Bengali
- Hindi
- Russian
- Portuguese
- Japanese
- German
- Javanese
- Korean
This provider is available in 38 time zones:
- Colombia Time (COT)
- Near East Time (NET)
- Middle East Time (MET)
- China Taiwan Time (CTT)
- Gulf Standard Time (GST)
- Brazil Eastern Time (BET)
- Greenwich Mean Time (GMT)
- India Standard Time (IST)
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$1,000+< $25 / hr250 - 999Serves Pristina, KosovoServices provided
35% Call Center Services55% Customer Service Outsourcing10% Back Office OutsourcingSee all 26 projectsSimply Contact is a professional contact center services company specializing in inbound and outbound call handling, customer support services, and telephonic support across various languages and channels. Reviews indicate a remarkable satisfaction rate, with over 95% of feedback being positive, highlighting their efficiency, adaptability, and exceptional customer care services. Notably, Simply Contact achieved a 30-45% increase in customer satisfaction scores for multiple clients.
Reviews mention High-quality work
The feedback regarding Simply Contact highlights their commitment to delivering high-quality work across various projects. Clients consistently praised their ability to provide efficient and effective customer support, with one remarking on the 'high-quality support in such a short time.' Another client noted a '30% decrease in customer response times,' reflecting their operational efficiency. Overall, the sentiment is overwhelmingly positive, with clients expressing satisfaction with the quality of service and the team's adaptability to specific business needs.-
Back Office & Customer Service for App Optimization Agency
5.0 Feb 23, 2024Simply Contact did an excellent job managing the project. They always finished work on time and quickly responded whenever we needed them. They trained their team fast and got the project up and running without any drop in quality. This made things go smoothly for both our customers and our team.
Read Full Review -
Customer Service Outsourcing for Authentication Solutions Co
5.0 Oct 18, 2023Simply Contact showcased outstanding project management throughout our collaboration. Every phase, from initiation to execution, was handled with utmost precision and efficiency. Their responsiveness and adaptability were commendable; they were quick to tailor their approaches to meet our specific needs and challenges.
Read Full Review -
Call Center Services for Wheelchair Rental System
4.5 May 1, 2023Simply Contact's dedication to quality and cost-efficiency is truly remarkable. Their flexible approach and transparent work process, combined with their commitment to delivering the highest level of customer service, make them an invaluable partner for WheelShare.
Read Full Review -
Customer Support Services for SaaS Company
5.0 Apr 25, 2023Their attention to detail, strict QC measures, and efficient analytics and monitoring are commendable. The speed and quality of agent training were also noteworthy.
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Call Center Services for Cosmetic & Beauty Brand
5.0 Feb 28, 2021After 6 years of our cooperation, I can say without any doubt that Simply Contact experts perfectly perform their job. We are amazed by how they are involved in our business. Simply Contact team is very flexible and reliable, they always strive to provide the best service, and implement the most efficient solutions.
Read Full Review
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12 of 15 Call Center Services reviews are 5 stars$200,000 – $999,999 avg. project costRead 15 ReviewsCall Center Services PROJECT HIGHLIGHT
Call Center Staffing for Government Helpline
5.0 — Simply Contact provides staff to a government hotline's team; they hire and train call center agents to cover workflows around the clock. They've organized the hotline's IT structure, monitoring, Read moreWas this helpful?
Industry Experience
Simply Contact has demonstrated expertise across multiple industries, including Information Technology, Financial Services, Software, Education, Advertising & Marketing, and Retail. Clients consistently highlight their strengths in providing efficient customer support, adaptability, and multilingual services. Positive feedback reflects enhanced customer satisfaction, increased resolution speeds, and tailored solutions across sectors. Overall sentiment is particularly favorable within IT and Software, indicating a strong fit for businesses seeking reliable customer service and support.
Read All ReviewsSelect Industry to see insights
Software Information technology Financial services Education Advertising & marketing IT Services Arts, entertainment & music Retail Hospitality & leisure Human Resources Business services TelecommunicationsWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Overall, feedback regarding Simply Contact's cost and value for money is largely positive. Clients frequently noted that their pricing fits within budget constraints while delivering high-quality service. For instance, a marketing manager highlighted 'good value for cost,' and a CEO mentioned that Simply Contact 'met our expectations' regarding pricing strategies. However, some reviews suggested room for improvement in their pricing strategy. Overall, clients find them reliable and responsive, making them a cost-effective choice for customer support solutions.Was this helpful?
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Limitless Outsourcing
Not yet reviewed
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$10,000+< $25 / hr250 - 999Prishtina, KosovoServices provided
45% Customer Service Outsourcing20% HR Outsourcing15% Sales Outsourcing +3 services10% Finance & Accounting Outsourcing (FAO)5% Back Office Outsourcing5% Recruitment Process OutsourcingEstablished in 2018, Limitless Outsourcing is a midsize Customer Service Outsourcing company in Prishtina, Kosovo. Their team provides Customer Service Outsourcing and HR Outsourcing.
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$5,000+< $25 / hr50 - 249Prishtina, Kosovo
Services provided
10% Call Center Services20% Custom Software Development20% IT Staff Augmentation +4 services15% Customer Service Outsourcing15% Finance & Accounting Outsourcing (FAO)10% Back Office Outsourcing10% Web DevelopmentSee all 2 projectsSonnecto is a business process outsourcing company offering services in lead generation, customer support, software development, and digital marketing. Overall, they receive positive feedback, with clients praising their adaptability, effective project management, and strategic partnership. Approximately 90% of reviewers highlight their strong communication skills and innovative problem-solving approach, while some suggest expanding their service offerings.
Reviews mention Openness
The sentiment regarding Openness in Sonnecto's client feedback is largely positive. Clients appreciate Sonnecto's transparent communication and willingness to engage in discussions about their needs, as highlighted by one client's remark about being an 'open book' to foster collaboration. Sonnecto's team is noted for their adaptability and problem-solving capabilities, ensuring a smooth operational experience. This openness has led to strategic advice and tailored solutions, aligning closely with clients' goals.-
Holistic Staff Augmentation for IT School
5.0 May 21, 2020They always have a process that we go through. There’s a series of meetings whenever we kick off a new project or want to put together a new team. From our perspective, the way they handle our project has been very specific to dedicated teams, and there’s always been a process of discovery as to what we’re looking to achieve now and in the future. They’re really methodical when it comes to that approach. We talk with their management team so they can understand how we’re trying to scale and expand to new markets and develop additional projects. Then, they can pivot their teams. Everyone is well-aligned with high-level priorities.
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Holistic Staff Augmentation for IT School
5.0 May 21, 2020Be an open book. If you’re trying to grow with an outsourcing partner it’s important to get to know each other through the process of revealing all of your pain points. As a result of opening up to them, they gave us strategic advice and multiple options on how to do things.
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Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients consistently highlight Sonnecto's cost-effectiveness and the substantial value they provide for their investment. One client noted an investment of over $50,000, resulting in significant lead generation and operational efficiency improvements. Another emphasized that Sonnecto's extensive resources allowed them to scale operations that would have been unaffordable otherwise. Overall, feedback reflects a strong sentiment that Sonnecto offers competitive pricing aligned with high-quality service and support.Was this helpful?
More responsive than most other service providers
Get in TouchSonnecto is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.Was this helpful?
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$1,000+< $25 / hr10 - 49Prishtina, Kosovo
Services provided
20% Call Center Services20% Back Office Outsourcing20% Customer Service Outsourcing +2 services20% Email Marketing20% Sales OutsourcingHomex Virtual Agency is an Email Marketing company. They offer Email Marketing and Call Center Services and were founded in 2019. The agency is located in Prishtina, Kosovo.
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$5,000+< $25 / hr10 - 49Prishtina, Kosovo
Services provided
20% Call Center Services40% Customer Service Outsourcing20% Sales Outsourcing +2 services10% Back Office Outsourcing10% Market ResearchCustomer Service Outsourcing company VOOXIO was founded in 2022. The team focuses on Customer Service Outsourcing and Sales Outsourcing.
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UndisclosedUndisclosed50 - 249Prishtina, Kosovo
Services provided
10% Call Center Services25% Back Office Outsourcing25% Finance & Accounting Outsourcing (FAO) +3 services15% Customer Service Outsourcing15% Sales Outsourcing10% AccountingMidsize Back Office Outsourcing company FMA BPO, is located in Prishtina, Kosovo. Their services include Back Office Outsourcing and Finance & Accounting Outsourcing (FAO).
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$1,000+$25 - $49 / hr10 - 49Prishtinë, Kosovo
Services provided
10% Call Center Services10% Cloud Consulting & SI10% Cybersecurity +9 services10% IT Managed Services10% IT Staff Augmentation10% IT Strategy Consulting10% Other IT Consulting and SI10% Other Marketing10% Web Design5% HR Outsourcing3% Staffing2% RecruitingGetoutsourced , an Other Marketing company, was established in 2019. They focuses on Other Marketing and Web Design.
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$5,000+< $25 / hr10 - 49Prishtina, Kosovo
Services provided
20% Call Center Services20% Back Office Outsourcing20% Customer Service Outsourcing +8 services5% AI Agents5% Custom Software Development5% HR Outsourcing5% IT Managed Services5% Recruiting5% Recruitment Process Outsourcing5% Staffing5% Web DevelopmentOLYMP BPO, a telephone answering service, offer Call Center Services and Back Office Outsourcing. They were established in 2018.
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$1,000+< $25 / hr10 - 49Prishtina, Kosovo
Services provided
10% Call Center Services10% AI Development10% Back Office Outsourcing +7 services10% Customer Service Outsourcing10% HR Outsourcing10% Mobile App Development10% Performance Marketing10% Recruiting10% Web Design10% Web DevelopmentENTRIKS L.L.C. Is a small telephone answering service launched in 2021. Their team specializes in Call Center Services and Back Office Outsourcing.
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$10,000+< $25 / hr50 - 249Ferizaj, Kosovo
Services provided
30% Call Center Services30% Customer Service Outsourcing25% Sales Outsourcing +1 service15% Back Office OutsourcingSee all 1 projectsVariant Solutions L.L.C offers inbound call handling, supplier management, and accounting services. The feedback highlights their efficiency, responsiveness, and ability to meet client needs promptly, with an experienced team that fulfills requests within 24 hours. Overall, clients are highly satisfied with their professional and comprehensive service delivery.
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$1,000+< $25 / hr10 - 49Gjilan, Kosovo
Services provided
25% Call Center Services35% Customer Service Outsourcing20% Back Office Outsourcing +2 services10% IT Managed Services10% Sales OutsourcingSD IT Services, a Customer Service Outsourcing company, is located in Gjilan, Kosovo and Pristina, Kosovo. Founded in 2022, the team focuses on Customer Service Outsourcing and Call Center Services.
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UndisclosedUndisclosed10,000+Prizren, Kosovo
Services provided
23% Call Center Services33% Customer Service Outsourcing15% Sales Outsourcing +17 services5% Back Office Outsourcing5% Business Consulting5% Finance & Accounting Outsourcing (FAO)1% AI Development1% BI & Big Data Consulting & SI1% CRM Consulting and SI1% Custom Software Development1% Digital Strategy1% Graphic Design1% HR Consulting1% Mobile App Development1% Transcription1% Translation1% UX/UI Design1% Unified Communications Consulting & SI1% Web Design1% Web DevelopmentWebhelp, a Customer Service Outsourcing company, was established in 2000. The large team provides Customer Service Outsourcing and Call Center Services.
Read moreSee All Locations (52)Prizren, Kosovo
Str. De Rada, 20000 Prizren
Prizren, Kosovo1001 - 2000
(+43) 69912752539
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List of the Top 1 Pristina Call Center Companies & Voice Services
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$5,000+< $25 / hr50 - 249Prishtina, Kosovo
Ability to deliver
22.6/40.016.2/20 Reviews1.2/10 Clients & Experience5.2/10 Market PresenceService focus
10% Call Center Services90% Other -
$1,000+< $25 / hr10 - 49Prishtina, Kosovo
Ability to deliver
4.9/40.00/20 Reviews0/10 Clients & Experience4.9/10 Market PresenceService focus
20% Call Center Services20% Sales Outsourcing60% Other -
$5,000+< $25 / hr10 - 49Prishtina, Kosovo
Ability to deliver
4/40.00/20 Reviews0/10 Clients & Experience4/10 Market PresenceService focus
20% Call Center Services20% Sales Outsourcing60% Other -
UndisclosedUndisclosed50 - 249Prishtina, Kosovo
Ability to deliver
4.6/40.00/20 Reviews0/10 Clients & Experience4.6/10 Market PresenceService focus
10% Call Center Services15% Sales Outsourcing75% Other -
$1,000+$25 - $49 / hr10 - 49Prishtinë, Kosovo
Ability to deliver
7/40.00/20 Reviews2.4/10 Clients & Experience4.6/10 Market PresenceService focus
10% Call Center Services90% Other -
$10,000+< $25 / hr250 - 999Prishtina, Kosovo
Ability to deliver
4/40.00/20 Reviews0/10 Clients & Experience4/10 Market PresenceService focus
15% Sales Outsourcing85% Other -
$5,000+< $25 / hr10 - 49Prishtina, Kosovo
Ability to deliver
4/40.00/20 Reviews0/10 Clients & Experience4/10 Market PresenceService focus
20% Call Center Services80% Other -
$1,000+< $25 / hr10 - 49Prishtina, Kosovo
Ability to deliver
4.9/40.00/20 Reviews0/10 Clients & Experience4.9/10 Market PresenceService focus
10% Call Center Services90% Other -
$10,000+< $25 / hr50 - 249Ferizaj, Kosovo
Ability to deliver
4.7/40.00/20 Reviews0.7/10 Clients & Experience4/10 Market PresenceService focus
30% Call Center Services25% Sales Outsourcing45% Other -
$1,000+< $25 / hr10 - 49Gjilan, Kosovo
Ability to deliver
4.6/40.00/20 Reviews0/10 Clients & Experience4.6/10 Market PresenceService focus
25% Call Center Services10% Sales Outsourcing65% Other -
UndisclosedUndisclosed10,000+Prizren, Kosovo
Ability to deliver
7.2/40.00/20 Reviews0/10 Clients & Experience7.2/10 Market PresenceService focus
23% Call Center Services15% Sales Outsourcing62% Other
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