Top Call Center Services & Voice Services in Pristina
12 Companies
List of the Top Pristina Call Center Companies & Voice Services
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What are Featured Providers?
$1,000+< $25 / hr250 - 999Serves Pristina, KosovoServices provided
35% Call Center Services55% Customer Service Outsourcing10% Back Office OutsourcingSee all 26 projectsSimply Contact is a professional contact center services company specializing in inbound and outbound call handling, customer support services, and telephonic support across various languages and channels. Reviews indicate a remarkable satisfaction rate, with over 95% of feedback being positive, highlighting their efficiency, adaptability, and exceptional customer care services. Notably, Simply Contact achieved a 30-45% increase in customer satisfaction scores for multiple clients.
Reviews mention Great team
Clients consistently commend Simply Contact for their exceptional team performance, highlighting their ability to effectively manage customer interactions across multiple platforms. One client noted the team's impressive customer service, stating they consistently solved problems proactively and exceeded expectations. The professional approach of the management, particularly Anna, was also appreciated. Overall, the sentiment reflects a strong endorsement of Simply Contact's team and their commitment to meeting project goals.-
Customer Service Outsourcing for CRM Consulting Company
5.0 Dec 8, 2023What has really impressed us about Simply Contact is their amazing customer service team. They could easily manage different ways of communicating with customers, like phone, email, and social media, and they were consistently good at it. They were also really good at solving problems before they became bigger issues, and always went above and beyond to make sure customers were happy.
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Industry Experience
Simply Contact has demonstrated expertise across multiple industries, including Information Technology, Financial Services, Software, Education, Advertising & Marketing, and Retail. Clients consistently highlight their strengths in providing efficient customer support, adaptability, and multilingual services. Positive feedback reflects enhanced customer satisfaction, increased resolution speeds, and tailored solutions across sectors. Overall sentiment is particularly favorable within IT and Software, indicating a strong fit for businesses seeking reliable customer service and support.
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Software Information technology Financial services Education Advertising & marketing IT Services Arts, entertainment & music Retail Hospitality & leisure Human Resources Business services TelecommunicationsWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Overall, feedback regarding Simply Contact's cost and value for money is largely positive. Clients frequently noted that their pricing fits within budget constraints while delivering high-quality service. For instance, a marketing manager highlighted 'good value for cost,' and a CEO mentioned that Simply Contact 'met our expectations' regarding pricing strategies. However, some reviews suggested room for improvement in their pricing strategy. Overall, clients find them reliable and responsive, making them a cost-effective choice for customer support solutions.Was this helpful?
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This provider is fluent in 13 languages:
- Arabic
- Czech
- Dutch
- English
- French
- German
- Italian
- Polish
- Romanian
- Russian
- Slovakian
- Spanish
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$1,000+< $25 / hr1,000 - 9,999Serves Pristina, KosovoServices provided
30% Call Center Services30% Customer Service Outsourcing20% AI Agents +2 services15% Back Office Outsourcing5% Data Annotation ServicesSee all 85 projectsSupportYourApp is a distinguished provider of Customer Support Services, specializing in Contact Center Services, Inbound and Outbound Call Center solutions, and 24/7 Customer Care Services. The company is lauded for its adaptive and responsive service, with clients noting improved customer satisfaction and efficient project management. Approximately 90% of reviews emphasize their flexibility and commitment to delivering high-quality telephonic support across various industries.
Reviews mention Results-oriented
The overall sentiment regarding SupportYourApp’s results-oriented approach is highly positive, as clients consistently highlight their effective communication and ability to meet business needs. For instance, one client noted an increase in customer satisfaction and retention due to SupportYourApp's personalized support and timely operations. Another client emphasized their responsiveness and capacity to quickly integrate into existing systems, resulting in improved customer communication and reduced churn rates. Overall, clients appreciate the company's commitment to delivering measurable results.-
Customer Support Services for HealthTech Company
5.0 May 13, 2024The SupportYourApp team is very professional. They are always delivering the promised results on time. Our communication is on-point. We enjoy collaborating with them very much.
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9 of 12 reviews are 5 stars1 new review for Call Center Services services$200,000 – $999,999 avg. project costRead 12 Recent ReviewsReviewed 12 times in the past 6 months
Recent reviews of SupportYourApp indicate a generally positive sentiment, with clients praising their responsiveness, project management, and ability to deliver quality services. For instance, Fourth Estate highlighted the successful hiring of over ten employees, while Canary Speech appreciated the team's operational excellence and adaptability. However, there were notable criticisms regarding inconsistent service quality, particularly from a lifestyle apparel brand, which reported increased internal workload due to poor support execution. Overall, while many clients were satisfied, some expressed the need for improvements in ownership and accountability.Was this helpful?
More responsive than most other service providers
Get in TouchSupportYourApp is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.Was this helpful?
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United States (25) Ukraine (7) Israel (6) England (5) Germany (3) Netherlands (3) Czech Republic (2) Denmark (2) Sweden (2) Luxembourg (1) Norway (1) Italy (1) Austria (1) Malta (1) Greece (1) New Zealand (1) Ireland (1) Poland (1) Russia (1) France (1) Switzerland (1) Costa Rica (1) Canada (1) Bahamas (1)This provider is fluent in 31 languages:
- English
- Spanish
- Arabic
- Bengali
- Hindi
- Russian
- Portuguese
- Japanese
- German
- Korean
- French
- Turkish
This provider is available in 33 time zones:
- Colombia Time (COT)
- Near East Time (NET)
- Middle East Time (MET)
- China Taiwan Time (CTT)
- Gulf Standard Time (GST)
- Brazil Eastern Time (BET)
- Greenwich Mean Time (GMT)
- Japan Standard Time (JST)
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$1,000+< $25 / hr1,000 - 9,999Serves Pristina, KosovoServices provided
20% Call Center Services25% Customer Service Outsourcing15% Back Office Outsourcing +4 services10% Content Moderation Services10% Data Annotation Services10% Finance & Accounting Outsourcing (FAO)10% Sales OutsourcingSee all 28 projectsHugo Inc. | Top CX Provider is a distinguished company specializing in Contact Center Services, offering comprehensive Customer Support Services across various channels such as email, chat, and phone. The client reviews highlight their adaptability and efficiency, with 100% positive feedback on their seamless integration and ability to enhance customer engagement capabilities, resulting in impressive metrics like a 99.8% accuracy in order processing and fulfillment.
Reviews mention Efficient
Client feedback highlights Hugo's remarkable efficiency in managing communications and scaling operations. For instance, one client noted their ability to reduce partner integration time from three weeks to one, while another emphasized the swift ramp-up of their call center team. Clients consistently praised Hugo's project management, with regular updates and transparent reporting enhancing decision-making. Overall, the sentiment is overwhelmingly positive, with clients appreciating Hugo's adaptability and seamless integration into their operations.-
Back Office Outsourcing for E-Commerce Co
5.0 Sep 24, 2024They've improved our back-office efficiency and compliance standards while demonstrating remarkable adaptability as we've expanded. Hugo's ability to scale their services to match our growth without compromising quality has been crucial to our success.
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Call Center Services for Automotive Company
5.0 Jun 27, 2024What we found most impressive about Hugo was their seamless integration into our existing operations while significantly enhancing our customer engagement capabilities. Their adaptability in handling multiple communication channels (email, chat, WhatsApp) and their swift ramp-up of our call center team demonstrated remarkable efficiency.
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Outsourced Accounting & Content Writing for IT Services Firm
4.5 Sep 11, 2023Hugo has been a game-changer for our business. Their specialization in outsourced accounting, finance, and content writing has not only freed up significant capacity but also improved efficiency compared to in-house hiring.
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CX Outsourcing for Financial Services Firm
5.0 Apr 25, 2025Hugo's project management has been great! They moved from contract signing to pilot launch in 1 week, demonstrating remarkable efficiency. Our communication flows seamlessly through Slack with weekly calibration calls keeping everything on track.
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Industry Experience
Hugo Inc. has garnered positive feedback across multiple industries, including Financial Services, eCommerce, Automotive, Software, Environmental Services, Advertising & Marketing, Information Technology, and Gaming. Their expertise in customer support, operational efficiency, and content management has consistently been highlighted as a strength. Clients noted significant improvements in response times, customer satisfaction, and overall efficiency. Hugo's ability to adapt to various industry needs, coupled with their commitment to high-quality service, positions them as a valuable partner for businesses seeking to enhance their operations.
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Financial services eCommerce Automotive Food & Beverages Software Information technology Environmental Services Advertising & marketing Gaming MediaWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients consistently commend the company for its exceptional value for money, highlighting that Hugo offers high-quality services at competitive rates. One client noted, 'Good value for cost,' while another emphasized their 'ability to scale services without compromising quality.' Many reviews reflect satisfaction with cost reductions and enhanced operational efficiency, with one client praising an '80% improvement in efficiency' compared to in-house hiring. Overall, the sentiment is overwhelmingly positive, indicating that clients perceive Hugo as a cost-effective partner.Was this helpful?
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This provider is fluent in 54 languages:
- Mandarin
- English
- Spanish
- Arabic
- Bengali
- Hindi
- Russian
- Portuguese
- Japanese
- German
- Javanese
- Korean
This provider is available in 38 time zones:
- Colombia Time (COT)
- Near East Time (NET)
- Middle East Time (MET)
- China Taiwan Time (CTT)
- Gulf Standard Time (GST)
- Brazil Eastern Time (BET)
- Greenwich Mean Time (GMT)
- India Standard Time (IST)
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$1,000+< $25 / hr250 - 999Serves Pristina, KosovoServices provided
35% Call Center Services55% Customer Service Outsourcing10% Back Office OutsourcingSee all 26 projectsSimply Contact is a professional contact center services company specializing in inbound and outbound call handling, customer support services, and telephonic support across various languages and channels. Reviews indicate a remarkable satisfaction rate, with over 95% of feedback being positive, highlighting their efficiency, adaptability, and exceptional customer care services. Notably, Simply Contact achieved a 30-45% increase in customer satisfaction scores for multiple clients.
Reviews mention Great team
Clients consistently commend Simply Contact for their exceptional team performance, highlighting their ability to effectively manage customer interactions across multiple platforms. One client noted the team's impressive customer service, stating they consistently solved problems proactively and exceeded expectations. The professional approach of the management, particularly Anna, was also appreciated. Overall, the sentiment reflects a strong endorsement of Simply Contact's team and their commitment to meeting project goals.-
Customer Service Outsourcing for CRM Consulting Company
5.0 Dec 8, 2023What has really impressed us about Simply Contact is their amazing customer service team. They could easily manage different ways of communicating with customers, like phone, email, and social media, and they were consistently good at it. They were also really good at solving problems before they became bigger issues, and always went above and beyond to make sure customers were happy.
Read Full Review
Was this helpful?
Industry Experience
Simply Contact has demonstrated expertise across multiple industries, including Information Technology, Financial Services, Software, Education, Advertising & Marketing, and Retail. Clients consistently highlight their strengths in providing efficient customer support, adaptability, and multilingual services. Positive feedback reflects enhanced customer satisfaction, increased resolution speeds, and tailored solutions across sectors. Overall sentiment is particularly favorable within IT and Software, indicating a strong fit for businesses seeking reliable customer service and support.
Read All ReviewsSelect Industry to see insights
Software Information technology Financial services Education Advertising & marketing IT Services Arts, entertainment & music Retail Hospitality & leisure Human Resources Business services TelecommunicationsWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Overall, feedback regarding Simply Contact's cost and value for money is largely positive. Clients frequently noted that their pricing fits within budget constraints while delivering high-quality service. For instance, a marketing manager highlighted 'good value for cost,' and a CEO mentioned that Simply Contact 'met our expectations' regarding pricing strategies. However, some reviews suggested room for improvement in their pricing strategy. Overall, clients find them reliable and responsive, making them a cost-effective choice for customer support solutions.Was this helpful?
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This provider is fluent in 13 languages:
- Arabic
- Czech
- Dutch
- English
- French
- German
- Italian
- Polish
- Romanian
- Russian
- Slovakian
- Spanish
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Limitless Outsourcing
Not yet reviewed
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$10,000+< $25 / hr250 - 999Prishtina, KosovoServices provided
45% Customer Service Outsourcing20% HR Outsourcing15% Sales Outsourcing +3 services10% Finance & Accounting Outsourcing (FAO)5% Back Office Outsourcing5% Recruitment Process OutsourcingEstablished in 2018, Limitless Outsourcing is a midsize Customer Service Outsourcing company in Prishtina, Kosovo. Their team provides Customer Service Outsourcing and HR Outsourcing.
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$5,000+< $25 / hr50 - 249Prishtina, Kosovo
Services provided
10% Call Center Services20% Custom Software Development20% IT Staff Augmentation +4 services15% Customer Service Outsourcing15% Finance & Accounting Outsourcing (FAO)10% Back Office Outsourcing10% Web DevelopmentSee all 2 projectsSonnecto is a business process outsourcing company offering services in lead generation, customer support, software development, and digital marketing. Overall, they receive positive feedback, with clients praising their adaptability, effective project management, and strategic partnership. Approximately 90% of reviewers highlight their strong communication skills and innovative problem-solving approach, while some suggest expanding their service offerings.
Reviews mention High-quality work
Clients consistently praise Sonnecto for delivering high-quality work and significant improvements in their projects. One client noted a 'significant improvement in the number of leads' and appreciated the integration of the latest technologies, enhancing system efficiency. Furthermore, they highlighted the team's excellent customer support and their ambitious, motivated nature. The overall sentiment reflects a strong trust in Sonnecto's capabilities, with no identifiable areas for improvement mentioned.-
Lead Gen & Development for Government Tenders Platform
5.0 Jul 1, 2020On the development side, we’ve also seen significant improvements. They integrated the latest technologies to make our system run more efficiently.
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Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients consistently highlight Sonnecto's cost-effectiveness and the substantial value they provide for their investment. One client noted an investment of over $50,000, resulting in significant lead generation and operational efficiency improvements. Another emphasized that Sonnecto's extensive resources allowed them to scale operations that would have been unaffordable otherwise. Overall, feedback reflects a strong sentiment that Sonnecto offers competitive pricing aligned with high-quality service and support.Was this helpful?
More responsive than most other service providers
Get in TouchSonnecto is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.Was this helpful?
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Undisclosed< $25 / hr10 - 49Prishtinë, Kosovo
Services provided
80% Call Center Services10% BI & Big Data Consulting & SI5% CRM Consulting and SI +1 service5% IT Managed ServicesLaunched in 2026, Mebex Solutions is a telephone answering service. The team specializes in Call Center Services and BI & big data consulting & SI.
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$1,000+< $25 / hr10 - 49Prishtina, Kosovo
Services provided
20% Call Center Services20% Back Office Outsourcing20% Customer Service Outsourcing +2 services20% Email Marketing20% Sales OutsourcingHomex Virtual Agency is an Email Marketing company. They offer Email Marketing and Call Center Services and were founded in 2019. The agency is located in Prishtina, Kosovo.
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$5,000+< $25 / hr10 - 49Prishtina, Kosovo
Services provided
20% Call Center Services40% Customer Service Outsourcing20% Sales Outsourcing +2 services10% Back Office Outsourcing10% Market ResearchCustomer Service Outsourcing company VOOXIO was founded in 2022. The team focuses on Customer Service Outsourcing and Sales Outsourcing.
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UndisclosedUndisclosed50 - 249Prishtina, Kosovo
Services provided
10% Call Center Services25% Back Office Outsourcing25% Finance & Accounting Outsourcing (FAO) +3 services15% Customer Service Outsourcing15% Sales Outsourcing10% AccountingMidsize Back Office Outsourcing company FMA BPO, is located in Prishtina, Kosovo. Their services include Back Office Outsourcing and Finance & Accounting Outsourcing (FAO).
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$1,000+$25 - $49 / hr10 - 49Prishtinë, Kosovo
Services provided
10% Call Center Services10% Cloud Consulting & SI10% Cybersecurity +9 services10% IT Managed Services10% IT Staff Augmentation10% IT Strategy Consulting10% Other IT Consulting and SI10% Other Marketing10% Web Design5% HR Outsourcing3% Staffing2% RecruitingGetoutsourced , an Other Marketing company, was established in 2019. They focuses on Other Marketing and Web Design.
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$5,000+< $25 / hr50 - 249Prishtina, Kosovo
Services provided
20% Call Center Services20% Back Office Outsourcing20% Customer Service Outsourcing +8 services5% AI Agents5% Custom Software Development5% HR Outsourcing5% IT Managed Services5% Recruiting5% Recruitment Process Outsourcing5% Staffing5% Web DevelopmentOLYMP BPO is a telephone answering service. Founded in 2018, the team specializes in Call Center Services and Back Office Outsourcing. The agency is headquartered in Prishtina, Kosovo.
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$1,000+< $25 / hr10 - 49Prishtina, Kosovo
Services provided
10% Call Center Services10% AI Development10% Back Office Outsourcing +7 services10% Customer Service Outsourcing10% HR Outsourcing10% Mobile App Development10% Performance Marketing10% Recruiting10% Web Design10% Web DevelopmentENTRIKS L.L.C. Is a small telephone answering service launched in 2021. Their team specializes in Call Center Services and Back Office Outsourcing.
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$10,000+< $25 / hr50 - 249Ferizaj, Kosovo
Services provided
30% Call Center Services30% Customer Service Outsourcing25% Sales Outsourcing +1 service15% Back Office OutsourcingSee all 1 projectsVariant Solutions L.L.C offers inbound call handling, supplier management, and accounting services. The feedback highlights their efficiency, responsiveness, and ability to meet client needs promptly, with an experienced team that fulfills requests within 24 hours. Overall, clients are highly satisfied with their professional and comprehensive service delivery.
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$1,000+< $25 / hr10 - 49Gjilan, Kosovo
Services provided
25% Call Center Services35% Customer Service Outsourcing20% Back Office Outsourcing +2 services10% IT Managed Services10% Sales OutsourcingSD IT Services, a Customer Service Outsourcing company, is located in Gjilan, Kosovo and Pristina, Kosovo. Founded in 2022, the team focuses on Customer Service Outsourcing and Call Center Services.
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UndisclosedUndisclosed10,000+Prizren, Kosovo
Services provided
23% Call Center Services33% Customer Service Outsourcing15% Sales Outsourcing +17 services5% Back Office Outsourcing5% Business Consulting5% Finance & Accounting Outsourcing (FAO)1% AI Development1% BI & Big Data Consulting & SI1% CRM Consulting and SI1% Custom Software Development1% Digital Strategy1% Graphic Design1% HR Consulting1% Mobile App Development1% Transcription1% Translation1% UX/UI Design1% Unified Communications Consulting & SI1% Web Design1% Web DevelopmentWebhelp, a Customer Service Outsourcing company, was established in 2000. The large team provides Customer Service Outsourcing and Call Center Services.
Read moreSee All Locations (52)Prizren, Kosovo
Str. De Rada, 20000 Prizren
Prizren, Kosovo1001 - 2000
(+43) 69912752539
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List of the Top 1 Pristina Call Center Companies & Voice Services
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$5,000+< $25 / hr50 - 249Prishtina, Kosovo
Ability to deliver
22.6/40.016.2/20 Reviews1.2/10 Clients & Experience5.2/10 Market PresenceService focus
10% Call Center Services90% Other -
Undisclosed< $25 / hr10 - 49Prishtinë, Kosovo
Ability to deliver
4/40.00/20 Reviews0/10 Clients & Experience4/10 Market PresenceService focus
80% Call Center Services20% Other -
$1,000+< $25 / hr10 - 49Prishtina, Kosovo
Ability to deliver
4.9/40.00/20 Reviews0/10 Clients & Experience4.9/10 Market PresenceService focus
20% Call Center Services20% Sales Outsourcing60% Other -
$5,000+< $25 / hr10 - 49Prishtina, Kosovo
Ability to deliver
4/40.00/20 Reviews0/10 Clients & Experience4/10 Market PresenceService focus
20% Call Center Services20% Sales Outsourcing60% Other -
UndisclosedUndisclosed50 - 249Prishtina, Kosovo
Ability to deliver
4.6/40.00/20 Reviews0/10 Clients & Experience4.6/10 Market PresenceService focus
10% Call Center Services15% Sales Outsourcing75% Other -
$1,000+$25 - $49 / hr10 - 49Prishtinë, Kosovo
Ability to deliver
7/40.00/20 Reviews2.4/10 Clients & Experience4.6/10 Market PresenceService focus
10% Call Center Services90% Other -
$5,000+< $25 / hr50 - 249Prishtina, Kosovo
Ability to deliver
4.6/40.00/20 Reviews0/10 Clients & Experience4.6/10 Market PresenceService focus
20% Call Center Services80% Other -
$10,000+< $25 / hr250 - 999Prishtina, Kosovo
Ability to deliver
4/40.00/20 Reviews0/10 Clients & Experience4/10 Market PresenceService focus
15% Sales Outsourcing85% Other -
$1,000+< $25 / hr10 - 49Prishtina, Kosovo
Ability to deliver
4.9/40.00/20 Reviews0/10 Clients & Experience4.9/10 Market PresenceService focus
10% Call Center Services90% Other -
$10,000+< $25 / hr50 - 249Ferizaj, Kosovo
Ability to deliver
4.7/40.00/20 Reviews0.7/10 Clients & Experience4/10 Market PresenceService focus
30% Call Center Services25% Sales Outsourcing45% Other -
$1,000+< $25 / hr10 - 49Gjilan, Kosovo
Ability to deliver
4.6/40.00/20 Reviews0/10 Clients & Experience4.6/10 Market PresenceService focus
25% Call Center Services10% Sales Outsourcing65% Other -
UndisclosedUndisclosed10,000+Prizren, Kosovo
Ability to deliver
7.2/40.00/20 Reviews0/10 Clients & Experience7.2/10 Market PresenceService focus
23% Call Center Services15% Sales Outsourcing62% Other
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