Top IT Services Companies & Outsourced IT Support
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Featured
What are Featured Providers?
$1,000+$25 - $49 / hr50 - 249Eden Prairie, MNServices provided
See all 12 projectsCorporate Technologies is a managed IT service provider specializing in comprehensive IT support, cybersecurity, and infrastructure management. Across multiple reviews, 100% of clients express satisfaction with their technical expertise, responsiveness, and problem-solving capabilities. Many reviewers (about 75%) highlight their professionalism and commitment to client needs, with no significant areas for improvement noted.
$50,000+< $25 / hr1,000 - 9,999Montréal, CanadaServices provided
See all 10 projectsFlairsTech is a versatile IT service provider offering software development, customer support, and project management services. The company is highly regarded for its technical expertise, adaptability, and strong cultural alignment, resulting in improved operational efficiency and customer satisfaction. With over 90% of reviews mentioning positive collaboration and timely delivery, FlairsTech is consistently praised for their communication and professional dedication.
$50,000+$50 - $99 / hr1,000 - 9,999L'viv, UkraineServices provided
See all 37 projectsSigma Software Group is a versatile software development company, highly praised for its expertise in web and mobile application development, software engineering, and IT consulting services. Reviews highlight their strong project management, with 87% of clients noting on-time delivery, and commend their collaborative and innovative team spirit. The company excels in integrating with partners, as mentioned by 75% of reviewers, and is recognized for its attentiveness and adaptability to client needs.
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$5,000+$25 - $49 / hr10 - 49
Services provided
Launched in 2012, Annexlogics System Pvt. Ltd. Is a website development firm. The agency focuses on Web Development and Mobile App Development, and is small.
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UndisclosedUndisclosed2 - 9Manchester, NH
Services provided
Acapella Technologies is an IT managed services and IT strategy consulting company located in Manchester, New Hampshire. Their services include IT managed services and IT strategy consulting.
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Featured
What are Featured Providers?
$10,000+$50 - $99 / hr50 - 249Bratislava, SlovakiaServices provided
See all 19 projectsRare Crew is a custom software development company known for delivering tailored solutions such as POS systems, HR software, CRM systems, and ERP platforms. With 100% positive feedback, reviewers emphasize their exceptional project management skills, timely delivery, and deep understanding of client needs. Notably, 80% of reviews highlight their ability to adapt to specific requirements and their commitment to quality, while all reviewers commend their professionalism and responsiveness.
$50,000+$50 - $99 / hr50 - 249Zagreb, CroatiaServices provided
See all 20 projectsNotch is a versatile technology company specializing in AI and software development, offering services such as web application creation, UI/UX design, and advanced data integration solutions. Their client feedback is overwhelmingly positive, with 100% of reviewers highlighting Notch's technical expertise, commitment to project success, and seamless integration with client teams. Notch's proactive communication and adaptability are repeatedly commended, creating strong partnerships and consistently exceeding client expectations.
$5,000+$200 - $300 / hr10 - 49Santa Clarita, CAServices provided
See all 3 projectsDatalink Networks Inc. is an IT services company specializing in enhancing IT infrastructure, security, and support. Reviews indicate a 100% positive feedback rate, highlighting their exceptional service, rapid problem-solving, and proactive approach. Clients commend their technical competence and reliable project management, with no areas for improvement suggested.
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UndisclosedUndisclosed50 - 249
Services provided
NearShore Technology is a Canton, Georgia-based IT managed services company. Launched in 2013, the team provides IT managed services and IT strategy consulting.
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UndisclosedUndisclosed50 - 249Belmont, NH
Services provided
Mainstay Technologies is a Cybersecurity and IT managed services company founded in 2004. The team provides Cybersecurity and IT managed services.
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UndisclosedUndisclosed50 - 249Hoffman Estates, IL
Services provided
Launched in 2002, DivIHN Integration Inc is an IT managed services and Cybersecurity company. Headquartered in Hoffman Estates, Illinois, the team specializes in IT managed services and
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UndisclosedUndisclosed50 - 249Luqa, Malta
Services provided
Ascent Software is a software development company. They offer Custom Software Development and IT managed services and were launched in 2003. The company is located in Luqa, Malta.
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UndisclosedUndisclosed10 - 49Crows Nest, Australia
Services provided
IT managed services and IT strategy consulting company Diaxion was established in 2000. The company offers IT managed services and IT strategy consulting, and is small.
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Featured
What are Featured Providers?
$10,000+$50 - $99 / hr250 - 999Sofia, BulgariaServices provided
See all 40 projectsAccedia is a versatile software development company offering a wide range of IT services, including software development, UX design, and project management. Based on their reviews, Accedia consistently impresses clients with their strong technical expertise, seamless integration into client teams, and effective project management. Nearly all reviewers highlight their proactive communication, adaptability, and ability to deliver projects on time. This positive feedback underscores Accedia's commitment to client satisfaction and operational excellence.
$1,000+$25 - $49 / hr50 - 249Warszawa, PolandServices provided
See all 17 projectsWinged IT is a versatile IT recruitment and staff augmentation company that specializes in sourcing highly qualified tech professionals across various domains, including cybersecurity, software development, and HR consulting. With an overwhelmingly positive reception, 100% of reviewers commend their responsiveness, professionalism, and ability to meet specific client needs efficiently. Their seamless integration and exceptional talent delivery make them a reliable partner in tech recruitment.
$50,000+$25 - $49 / hr250 - 999Sofia, BulgariaServices provided
See all 35 projectsDreamix is a software development company providing services such as software solutions, data management platforms, DevOps, UX/UI design, and AI integration. Reviews from clients highlight their exceptional engineering expertise, strong cultural fit, and effective project management. All feedback is overwhelmingly positive, with clients frequently praising Dreamix's high-quality deliverables, proactive communication, and ability to exceed expectations.
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UndisclosedUndisclosed10 - 49Warwick, RI
Services provided
In Warwick, Rhode Island, Technology Advisory Group is an IT strategy consulting and IT managed services company. Established in 1996, the team offers IT strategy consulting and IT managed services.
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UndisclosedUndisclosed10 - 49Belfast, Northern Ireland
Services provided
Small Cybersecurity and IT managed services company Nimbus, is located in Belfast, Northern Ireland. Their services include Cybersecurity and IT managed services.
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Featured
What are Featured Providers?
$25,000+$25 - $49 / hr10 - 49Amman, JordanServices provided
See all 1 projects99brightminds is a recruitment and staffing company that specializes in outsourcing specific language skills, such as Arabic-speaking candidates, for IT and digital engineering projects. The overall feedback is overwhelmingly positive, highlighting their promptness and alignment with clients' values, with 100% of reviewers expressing satisfaction and noting improvements in hiring speed and candidate quality.
$1,000+$25 - $49 / hr50 - 249Austin, TXServices provided
See all 103 projectsPeeklogic, LLC is a Salesforce development company that consistently receives high ratings for its expertise in Salesforce solutions, CRM customization, and web development. Reviewers frequently commend the company for strong project management, timely delivery, and responsiveness, with approximately 90% of reviews highlighting their ability to adapt to evolving requirements and deliver practical solutions. Clients appreciate the value they offer, with no significant areas for improvement noted.
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$75,000+Undisclosed50 - 249Beograd, Serbia
Services provided
Ibis Instruments, a data analytics company, was founded in 1996. The agency focuses on BI & big data consulting & SI and Application Management & Support.
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UndisclosedUndisclosed10 - 49Tampa, FL
Services provided
Founded in 2009, Auditwerx is a Compliance Consulting company. In Tampa, Florida, the team provides Compliance Consulting and Cybersecurity.
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UndisclosedUndisclosed2 - 9San Ramon, CA
Services provided
Mirketa Inc is a business intelligence company and cloud consulting & SI company. Founded in 2003, the team offers BI & big data consulting & SI and cloud consulting & SI.
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UndisclosedUndisclosed10 - 49Reading, England
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Pink Elephant EMEA Ltd is an IT strategy consulting company. Founded in 1991, the firm is based in Reading, England. Their services include IT strategy consulting and IT managed services.
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UndisclosedUndisclosed250 - 999Stamford, CT
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Softdel is a midsize IT strategy consulting and IT managed services company headquartered in Stamford, Connecticut. The team provides IT strategy consulting and IT managed services.
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UndisclosedUndisclosed50 - 249Coburg, Australia
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Launched in 2006, Centorrino Technologies is a cloud consulting & SI and IT managed services company. The midsize team specializes in cloud consulting & SI and IT managed services.
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UndisclosedUndisclosed1,000 - 9,999Schlieren, Switzerland
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Zuhlke is a web development firm. Launched in 1968, the team offers Web Development and Custom Software Development. The firm is based in Schlieren, Switzerland and Singapore, Singapore.
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UndisclosedUndisclosed2 - 9Tallinn, Estonia
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Cappture is a small Back Office Outsourcing company headquartered in Tallinn, Estonia. The team offers Back Office Outsourcing and IT managed services.
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UndisclosedUndisclosed250 - 999Nashville, TN
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Kanini Software Solutions is a Nashville, Tennessee-based software development company. The team offers Custom Software Development and Enterprise App Modernization.
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UndisclosedUndisclosed50 - 249Buenos Aires, Argentina
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Worldsys is a midsize data analytics company based in Buenos Aires, Argentina and Providencia, Chile. Their services include BI & big data consulting & SI and IT managed services.
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$75,000+Undisclosed10 - 49Plano, TX
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Located in Plano, Texas, aiden is a small IT staff augmentation company. The team specializes in IT staff augmentation and Cybersecurity.
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UndisclosedUndisclosed50 - 249Singapore, Singapore
Services provided
Established in 2015, CloudCover is a cloud consulting & SI company. The company offers cloud consulting & SI and IT managed services.
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$1,000+$100 - $149 / hr10 - 49Wooburn Green, England
Services provided
Launched in 1995, CST ltd is an IT managed services company. The small team offers IT managed services and IT strategy consulting.
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$1,000+< $25 / hr50 - 249Jaipur, India
Services provided
Cloudminister Technologies is a midsize Jaipur, India-based IT managed services company. The team provides IT managed services and cloud consulting & SI.
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$1,000+$150 - $199 / hr10 - 49Savannah, GA
Services provided
Cybersecurity company Speros is in Savannah, Georgia. They offer Cybersecurity and IT managed services.
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UndisclosedUndisclosed10 - 49Rishon LeTsiyon, Israel
Services provided
BigData Boutique is a small big data analytics company launched in 2013. Their team provides BI & big data consulting & SI and cloud consulting & SI.
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UndisclosedUndisclosed50 - 249Pune, India
Services provided
OmnePresent Technologies is an IT strategy consulting company based in Pune, India. They focus on IT strategy consulting and IT managed services and were launched in 2004.
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UndisclosedUndisclosed50 - 249St. Louis, MO
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Polaris Solutions, LLC is an IT managed services company founded in 2008. The agency provides IT managed services and Custom Software Development.
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UndisclosedUndisclosed10 - 49London, England
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Founded in 2013, First Response is a Cybersecurity and IT managed services company. The team focuses on Cybersecurity and IT managed services.
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$10,000+Undisclosed50 - 249Coral Gables, FL
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Elevate Consult is a Cybersecurity company launched in 2008. The midsize team specializes in Cybersecurity and IT managed services.
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UndisclosedUndisclosed50 - 249
Services provided
Integrated Digital Systems is an ERP consulting and SI company. They are based in Beirut, Lebanon. Their team offers ERP consulting and SI and Custom Software Development.
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$1,000+Undisclosed50 - 249Bogotá, Colombia
Services provided
O4IT Colombia SAS is a Cybersecurity and IT managed services company. They focus on Cybersecurity and IT managed services and are located in Bogotá, Colombia and South Miami, Florida.
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UndisclosedUndisclosed50 - 249Cincinnati, OH
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Terillium, a cloud consulting & SI and ERP consulting and SI company, was established in 1994. The team offers cloud consulting & SI and ERP consulting and SI.
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UndisclosedUndisclosed1,000 - 9,999Haymarket, Australia
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Established in 2003, Seertech Solutions is a cloud consulting & SI and IT managed services company. The large team provides cloud consulting & SI and IT managed services.
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$1,000+$25 - $49 / hr1,000 - 9,999Schaumburg, IL
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Motherson Sumi Infotech and Designs (MSID US Inc.) is a cloud consulting & SI and other IT consulting and SI company. Their team focuses on cloud consulting & SI.
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Undisclosed$100 - $149 / hr50 - 249Houston, TX
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RetailGators is a midsize big data company established in 2021. Their team specializes in BI & big data consulting & SI and IT managed services.
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$1,000+$150 - $199 / hr50 - 249Cranbury, NJ
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Launched in 2004, Avancer Corporation, a midsize Cybersecurity company, is located in Cranbury, New Jersey. Their services include Cybersecurity and IT managed services.
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UndisclosedUndisclosed10 - 49London, England
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MarCloud Consulting, a small cloud consulting & SI and CRM consulting and SI company, is based in London, England. Their services include cloud consulting & SI and CRM consulting and SI.
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$5,000+$25 - $49 / hr50 - 249Tigard, OR
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Established in 2016, Uplevel Systems is an IT managed services company. Located in Tigard, Oregon, the team provides IT managed services and Cybersecurity.
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UndisclosedUndisclosed50 - 249Woodbury, MN
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Launched in 2013, Virtue Analytics is an IT strategy consulting and IT managed services company. The midsize team offers IT strategy consulting and IT managed services.
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$1,000+$100 - $149 / hr2 - 9Birmingham, England
Services provided
Compex IT Ltd is a small IT managed services company founded in 2010. Their services include IT managed services and Cybersecurity.
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$10,000+$150 - $199 / hr50 - 249Katy, TX
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Minuscule Technologies LLC is a Katy, Texas-based IT strategy consulting company. Their services include IT strategy consulting and IT managed services.
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UndisclosedUndisclosed50 - 249New York, NY
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Elephant Ventures, LLC. Is a web design agency launched in 2004. In New York, New York and Pasig, Philippines, the team offers Web Design and UX/UI Design.
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$1,000+Undisclosed10 - 49West Hollywood, CA
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STG IT Consulting Group , an IT managed services company, is in West Hollywood, California. Founded in 2009, the team focuses on IT managed services and Cybersecurity.
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$25,000+$100 - $149 / hr50 - 249Port Melbourne, Australia
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Annexa , a cloud consulting & SI company, specializes in cloud consulting & SI and ERP consulting and SI. The firm is in Port Melbourne, Australia and Surry Hills, Australia.
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UndisclosedUndisclosed250 - 999Kirkland, WA
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Kopius, Inc. Is a custom software development firm. The midsize Kirkland, Washington-based team provides Custom Software Development and cloud consulting & SI. The agency was launched in 2017.
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UndisclosedUndisclosed10 - 49Dublin, OH
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Affiliated Resource Group - Columbus Managed IT Services & Support is a Cybersecurity and IT managed services company established in 1993. Their services include Cybersecurity and IT managed
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UndisclosedUndisclosed10 - 49Milford, CT
Services provided
Founded in 2005, Vancord is a small Milford, Connecticut-based Cybersecurity and IT managed services company. Their team offers Cybersecurity and IT managed services.
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UndisclosedUndisclosed250 - 999Dublin, Ireland
Services provided
Auxilion is a midsize cloud consulting & SI and CRM consulting and SI company launched in 2012. Their services include cloud consulting & SI and CRM consulting and SI.
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$5,000+$200 - $300 / hr50 - 249Wyomissing, PA
Services provided
Weidenhammer, a Marketing Strategy company, is located in Wyomissing, Pennsylvania and Blue Bell, Pennsylvania. They offer Marketing Strategy and Digital Strategy.
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UndisclosedUndisclosed250 - 999Midlothian, VA
Services provided
Cybersecurity company Networking Technologies and Support, Inc. Was established in 1997. The agency offers Cybersecurity and IT managed services.
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Get My MatchesWhy Trust Clutch
At Clutch, we believe trust is the foundation of every business relationship. Our mission is to help buyers make confident, data-backed decisions informed by real client experiences.
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We evaluate service providers using a structured methodology that combines:
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This data powers tools like the Leaders Matrix, which helps you compare agencies directly. Our research team curates rankings by weighing verified reviews most heavily, so the most trusted and experienced providers rise to the top.
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List of the Best IT Services Providers
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$50,000+$50 - $99 / hr1,000 - 9,999Kraków, Poland
Ability to deliver
39.5/40.019.8/20 Reviews10/10 Clients & Experience9.7/10 Market PresenceService focus
45% IT Consulting55% Other -
$50,000+$50 - $99 / hr1,000 - 9,999Warszawa, Poland
Ability to deliver
39.3/40.020/20 Reviews10/10 Clients & Experience9.3/10 Market PresenceService focus
50% IT Consulting50% Other -
UndisclosedUndisclosed250 - 999Rockville, MD
Ability to deliver
37.3/40.018/20 Reviews9.5/10 Clients & Experience9.7/10 Market PresenceService focus
100% IT Consulting -
$5,000+$200 - $300 / hr250 - 999Glendale, CA
Ability to deliver
37.1/40.017.6/20 Reviews10/10 Clients & Experience9.5/10 Market PresenceService focus
100% IT Consulting -
$5,000+$150 - $199 / hr1,000 - 9,999Cranbury, NJ
Ability to deliver
39.8/40.020/20 Reviews10/10 Clients & Experience9.8/10 Market PresenceService focus
90% IT Consulting10% Other -
$50,000+$50 - $99 / hr1,000 - 9,999Praha 8, Czech Republic
Ability to deliver
34.2/40.015.6/20 Reviews10/10 Clients & Experience8.7/10 Market PresenceService focus
40% IT Consulting60% Other -
$5,000+$150 - $199 / hr10 - 49Los Angeles, CA
Ability to deliver
34.6/40.015.8/20 Reviews9.3/10 Clients & Experience9.5/10 Market PresenceService focus
100% IT Consulting -
$50,000+$50 - $99 / hr1,000 - 9,999Łódź, Poland
Ability to deliver
33.9/40.015.2/20 Reviews9.9/10 Clients & Experience8.8/10 Market PresenceService focus
45% IT Consulting55% Other -
$5,000+$150 - $199 / hr50 - 249Brooklyn, NY
Ability to deliver
36.6/40.019.6/20 Reviews8.3/10 Clients & Experience8.7/10 Market PresenceService focus
90% IT Consulting10% Other -
$10,000+$100 - $149 / hr50 - 249Nashville, TN
Ability to deliver
33.8/40.015.6/20 Reviews8.6/10 Clients & Experience9.6/10 Market PresenceService focus
100% IT Consulting -
$25,000+Undisclosed1,000 - 9,999Toronto, Canada
Ability to deliver
36.4/40.017.8/20 Reviews10/10 Clients & Experience8.6/10 Market PresenceService focus
90% IT Consulting10% Other -
$5,000+$200 - $300 / hr10 - 49Santa Clarita, CA
Ability to deliver
33.3/40.017.2/20 Reviews7.5/10 Clients & Experience8.6/10 Market PresenceService focus
100% IT Consulting -
$25,000+$50 - $99 / hr1,000 - 9,999Irving, TX
Ability to deliver
33.2/40.015.8/20 Reviews9.9/10 Clients & Experience7.4/10 Market PresenceService focus
75% IT Consulting25% Other -
$5,000+$200 - $300 / hr50 - 249San Jose, CA
Ability to deliver
35.7/40.017.2/20 Reviews9/10 Clients & Experience9.5/10 Market PresenceService focus
80% IT Consulting20% Other -
$50,000+$50 - $99 / hr250 - 999Plano, TX
Ability to deliver
36.9/40.017.2/20 Reviews9.7/10 Clients & Experience10/10 Market PresenceService focus
50% IT Consulting50% Other -
$5,000+$50 - $99 / hr50 - 249
Ability to deliver
34/40.016.4/20 Reviews10/10 Clients & Experience7.6/10 Market PresenceService focus
100% IT Consulting -
$1,000+$150 - $199 / hr50 - 249Vista, CA
Ability to deliver
35.2/40.018/20 Reviews10/10 Clients & Experience7.3/10 Market PresenceService focus
100% IT Consulting -
$1,000+$100 - $149 / hr50 - 249Hoboken, NJ
Ability to deliver
33.9/40.015.6/20 Reviews8.5/10 Clients & Experience9.8/10 Market PresenceService focus
100% IT Consulting -
UndisclosedUndisclosed10 - 49Newport Beach, CA
Ability to deliver
32.4/40.016.2/20 Reviews9.2/10 Clients & Experience6.9/10 Market PresenceService focus
100% IT Consulting -
$5,000+$100 - $149 / hr10 - 49Edinburgh, Scotland
Ability to deliver
35.1/40.016.2/20 Reviews10/10 Clients & Experience8.9/10 Market PresenceService focus
100% IT Consulting -
$10,000+Undisclosed50 - 249Oxon Hill, MD
Ability to deliver
34.8/40.016.4/20 Reviews9.9/10 Clients & Experience8.5/10 Market PresenceService focus
65% IT Consulting35% Other -
UndisclosedUndisclosed1,000 - 9,999
Ability to deliver
32.1/40.016.2/20 Reviews10/10 Clients & Experience5.9/10 Market PresenceService focus
55% IT Consulting45% Other -
$25,000+$25 - $49 / hr1,000 - 9,999Orlando, FL
Ability to deliver
40/40.020/20 Reviews10/10 Clients & Experience10/10 Market PresenceService focus
40% IT Consulting60% Other -
$10,000+$50 - $99 / hr50 - 249Sofia, Bulgaria
Ability to deliver
37.2/40.018/20 Reviews10/10 Clients & Experience9.2/10 Market PresenceService focus
70% IT Consulting30% Other -
$1,000+$100 - $149 / hr250 - 999Dallas, TX
Ability to deliver
35.6/40.016/20 Reviews10/10 Clients & Experience9.6/10 Market PresenceService focus
100% IT Consulting -
$5,000+$150 - $199 / hr50 - 249Chicago, IL
Ability to deliver
34.3/40.015.8/20 Reviews9/10 Clients & Experience9.5/10 Market PresenceService focus
100% IT Consulting -
$5,000+$150 - $199 / hr10 - 49Princeton, NJ
Ability to deliver
35.5/40.017.8/20 Reviews9.2/10 Clients & Experience8.4/10 Market PresenceService focus
100% IT Consulting -
$25,000+Undisclosed250 - 999Los Angeles, CA
Ability to deliver
31.4/40.015.8/20 Reviews6.7/10 Clients & Experience8.9/10 Market PresenceService focus
80% IT Consulting20% Other -
$5,000+$150 - $199 / hr10 - 49Austin, TX
Ability to deliver
33.8/40.015.4/20 Reviews8.9/10 Clients & Experience9.5/10 Market PresenceService focus
100% IT Consulting -
$5,000+$100 - $149 / hr10 - 49San Antonio, TX
Ability to deliver
33.4/40.015.8/20 Reviews9.5/10 Clients & Experience8.1/10 Market PresenceService focus
100% IT Consulting
Latest IT Services Articles
See all articles
Is Your Phone Spying On You? (And How to Stop It)
Do you worry your phone is spying on you? You’re not alone. Learn how smartphones collect your data and what you can do to reduce what you share.
![How to Create a Budget for BI & Analytics Services [With Template] cover image](https://img.shgstatic.com/clutch-static-prod/image/resize/715x400/s3fs-public/article/f07e9d6bd89e7f70df9c94301acdd847.png)
Top IT Services Agencies
An IT services company manages the technology that powers your organization. Depending on the engagement, the firm might handle day-to-day help desk tickets, secure your network, migrate workloads to the cloud, or design long-term infrastructure roadmaps. Think of them as an extension of your internal team, dedicated to keeping systems running, data protected, and users supported.
IT services providers offer these types of services:
- Managed services (24/7 monitoring, patching, user support)
- Cybersecurity (penetration testing, SOC, incident response)
- Cloud consulting (AWS, Azure, Google Cloud architecture)
- Network design and virtualization
- Data backup and disaster recovery
- IT strategy and digital transformation advisory
Some agencies also offer hardware procurement or staff augmentation for specialized projects.
Pricing depends on scope, complexity, and geography. Clutch data shows:
- Hourly rates: $75–$200 for on-shore talent; $25–$75 for offshore teams
- Managed service retainers: $1,000–$10,000+ per month, based on user count and SLA levels
- Project-based engagements (e.g., cloud migration): $10,000–$250,000+
Always request a detailed statement of work that ties milestones to costs.
Start by mapping your pain points, such as security gaps, legacy systems, scalability needs, and short-listing vendors with matching expertise. Review Clutch profiles for certifications (e.g., Microsoft Partner, SOC 2), industries served, and real-world results. Schedule discovery calls, verify cultural fit, and ask for client references who faced similar challenges. Finally, compare proposals for transparency in pricing, metrics, and SLAs.
Be cautious if a provider showcases any of these:
- Guarantees 100% uptime” without clear contingencies
- Can’t explain their security posture or compliance framework
- Offers one-size-fits-all packages with no customization
- Provides vague timelines or refuses to document responsibilities
- Has limited or unverifiable client feedback
Lack of transparency usually signals larger operational issues.
These are some of the key questions you should ask before hiring an IT services provider:
- What certifications do your engineers hold?
- How do you monitor and report on system health and security incidents?
- Can you share case studies relevant to our industry and tech stack?
- What is your average response and resolution time for critical tickets?
- How do you handle onboarding, knowledge transfer, and documentation?
- Will we retain ownership of all data, configurations, and cloud accounts?
Engaging in a detailed Q&A session helps ensure expectations are aligned before you sign the contract.