Top IT Services Companies & Outsourced IT Support
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Featured
What are Featured Providers?
$1,000+$25 - $49 / hr50 - 249Eden Prairie, MNServices provided
See all 12 projectsCorporate Technologies is a managed IT services provider offering support in IT infrastructure, cybersecurity, and technical assistance. They maintain high client satisfaction, with over 90% of reviews highlighting their responsiveness and technical expertise. Clients emphasize their patience, reliability, and ability to deliver solutions on time, with minimal disruption. Overall, they are praised for their proactive approach and strong alignment with client needs.
$50,000+$50 - $99 / hr50 - 249Zagreb, CroatiaServices provided
See all 19 projectsNotch is a software development company offering expertise in AI-driven solutions, UI/UX design, and web application development. Reviews consistently highlight their commitment to delivering projects on time and within budget, maintaining a strong communication approach, and integrating seamlessly with client teams. Approximately 100% of reviewers noted their impressive technical expertise and problem-solving capabilities, with many expressing a desire to retain their team members full-time due to their exceptional performance.
$50,000+< $25 / hr1,000 - 9,999Montréal, CanadaServices provided
See all 10 projectsFlairsTech is a versatile IT services company offering software development, DevOps support, customer service, and technical support. They demonstrate strong project management, communication, and flexibility, receiving overwhelmingly positive feedback for their technical know-how and team integration. Approximately 90% of reviewers commend their value for cost and alignment with company values, while some suggest potential improvements in communication and developer retention.
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UndisclosedUndisclosed2 - 9
Services provided
Founded in 2024, Computermilano is an IT managed services company. Located in Milano, Italy and Milano, Italy, the team specializes in IT managed services and IT strategy consulting.
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UndisclosedUndisclosed250 - 999Boston, MA
Services provided
Comtrade 360 is a software development firm. The Boston, Massachusetts-based company was launched in 1997. Their services include Custom Software Development and DevOps Managed Services.
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Featured
What are Featured Providers?
$50,000+$50 - $99 / hr1,000 - 9,999L'viv, UkraineServices provided
See all 37 projectsSigma Software Group is a versatile software development company offering a wide range of services, including web and mobile development, engineering support, and staff augmentation. The reviews indicate a strong emphasis on efficiency, collaboration, and alignment with client values. Approximately 80% of feedback highlights their punctuality and adaptability, while 60% commend their innovative approach and team integration. Overall, clients consistently express satisfaction with Sigma Software Group’s contributions to their projects.
$10,000+$50 - $99 / hr50 - 249Bratislava, SlovakiaServices provided
See all 18 projectsRare Crew is a versatile software development company known for its custom solutions and expertise in areas such as POS systems, HR software, CRM systems, and business intelligence solutions. Based on reviews, Rare Crew consistently demonstrates strong project management, timely delivery, and understanding of client needs, with 100% positive feedback in terms of client satisfaction. Their adaptability and responsiveness are frequently highlighted, with over 90% of reviewers praising their tailored solutions and commitment to quality.
UndisclosedUndisclosed10 - 49Santa Clarita, CAServices provided
See all 3 projectsDatalink Networks Inc. is an IT services company specializing in infrastructure transformation, network security, and IT support. The company consistently delivers dependable and efficient service, with reviews highlighting their ability to quickly resolve challenges and exceed expectations. Approximately 100% of reviewers praised their problem-solving capabilities, timely communication, and high availability, with no noted areas for improvement.
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$1,000+$150 - $199 / hr2 - 9Rio Rancho, NM
Services provided
ARROW TECHNOLOGY SOLUTIONS is a Cybersecurity company. The Rio Rancho, New Mexico-based team specializes in Cybersecurity and cloud consulting & SI.
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Undisclosed< $25 / hr2 - 9
Services provided
Server Pundits is a cloud consulting & SI company. Launched in 2022, their team offers cloud consulting & SI and IT strategy consulting.
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UndisclosedUndisclosed250 - 999Aurora, IL
Services provided
Asofttek is a midsize IT strategy consulting company established in 2013. Their services include IT strategy consulting and IT managed services.
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$1,000+$50 - $99 / hr2 - 9Flint, MI
Services provided
Based in Flint, Michigan, Triple D Computers, Inc is a Cybersecurity company. They focus on Cybersecurity and IT managed services and were established in 2010.
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$1,000+$50 - $99 / hr2 - 9Dubai, United Arab Emirates
Services provided
Global Data 365, an IT strategy consulting company, was launched in 2020. They specializes in IT strategy consulting and BI & big data consulting & SI.
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Featured
What are Featured Providers?
$50,000+$25 - $49 / hr250 - 999Sofia, BulgariaServices provided
See all 34 projectsDreamix is a technology consulting company specializing in software development, UX/UI design, and cloud infrastructure, with expertise across various industries. They are highly praised for their project management, communication, and ability to integrate seamlessly into teams. Reviews highlight their impressive cultural fit and technical competence, with over 90% of clients expressing satisfaction with their work quality and responsiveness.
$10,000+$50 - $99 / hr250 - 999Sofia, BulgariaServices provided
See all 39 projectsAccedia is a versatile software development company specializing in custom software solutions, user experience design, and IT consultation. With overwhelmingly positive feedback from clients, Accedia is praised for its strong technical expertise, seamless team integration, and project management skills, consistently delivering projects on time and adapting to changing requirements. Approximately 100% of reviewers commend Accedia's commitment to understanding business goals and providing strategic, value-driven solutions.
$1,000+$25 - $49 / hr50 - 249Warszawa, PolandServices provided
See all 17 projectsWinged IT is a versatile IT recruitment and staff augmentation company that specializes in sourcing highly qualified tech professionals across various domains, including cybersecurity, software development, and HR consulting. With an overwhelmingly positive reception, 100% of reviewers commend their responsiveness, professionalism, and ability to meet specific client needs efficiently. Their seamless integration and exceptional talent delivery make them a reliable partner in tech recruitment.
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$1,000+$100 - $149 / hr250 - 999Nashik, India
Services provided
ESDS Software Solution Pvt Ltd. Is a cloud consulting & SI company. The firm is located in Nashik, India. Their services include cloud consulting & SI and IT managed services.
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Undisclosed< $25 / hr250 - 999South Brisbane, Australia
Services provided
Dialog Information Technology is a CRM consulting and SI company. Founded in 1979, the agency provides CRM consulting and SI and ECM consulting and SI.
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Featured
What are Featured Providers?
$10,000+$50 - $99 / hr1,000 - 9,999Warszawa, PolandServices provided
See all 72 projectsInnowise is a versatile technology solutions provider offering services such as custom database creation, data management, software development, and DevOps support. The company is consistently praised for its project management, timely delivery, and ability to integrate smoothly into client teams. Approximately 90% of reviewers commend Innowise's technical expertise and responsiveness, while some suggest improvements in documentation and visual detail handling. Overall, Innowise is recognized for delivering high-quality outcomes with a commitment to client satisfaction.
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$25,000+$150 - $199 / hr250 - 999Detroit, MI
Services provided
Lochbridge is an IoT development company. They are headquartered in Detroit, Michigan and Milwaukee, Wisconsin and have midsize team. Their team offers IoT development and Custom Software
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$25,000+$300+ / hr250 - 999Pleasanton, CA
Services provided
SecureKloud , a cloud consulting & SI company, is in Pleasanton, California and Chennai, India. They provide cloud consulting & SI and BI & big data consulting & SI and were launched in 2006.
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$50,000+$25 - $49 / hr10 - 49Hyderabad, India
Services provided
FindErnest is a web design company. The firm is based in Hyderabad, India and Brentford, England. Their services include Web Design and UX/UI Design.
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UndisclosedUndisclosed250 - 999Portsmouth, NH
Services provided
Blue Mantis is an IT managed services company. Based in Portsmouth, New Hampshire, the company was launched in 1992. Their team focuses on IT managed services and Cybersecurity.
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UndisclosedUndisclosed10 - 49HIGH WYCOMBE, England
Services provided
Epoq IT is an IT managed services company in HIGH WYCOMBE, England. Their services include IT managed services and Cybersecurity.
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$5,000+$25 - $49 / hr10 - 49Noida, India
Services provided
IT strategy consulting company Apagen Solutions Pvt. Ltd was founded in 2013. The team offers IT strategy consulting and CRM consulting and SI.
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$1,000+$100 - $149 / hr2 - 9
Services provided
See all 1 projectsApex Solutions MSP LLC offers web design services tailored to clients' needs. Reviews highlight the company's seamless project execution, impressive responsiveness, and friendly, approachable team. Clients appreciate the regular progress updates and personalized support, though some suggest that Apex Solutions MSP LLC could benefit from increased marketing efforts.
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$1,000+$150 - $199 / hr10 - 49Northfield, IL
Services provided
CIO Landing, a small IT managed services company, is headquartered in Northfield, Illinois and Chicago, Illinois. The team focuses on IT managed services and ECM consulting and SI.
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$5,000+$100 - $149 / hr10 - 49Portland, OR
Services provided
Launched in 2017, Automated Dreams, a small software development company, is located in Portland, Oregon. Their services include Custom Software Development and CRM consulting and SI.
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UndisclosedUndisclosed50 - 249Budapest, Hungary
Services provided
Established in 2015, Hiflylabs is an artificial intelligence development company. The agency focuses on Artificial Intelligence and Generative AI.
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$1,000+$50 - $99 / hr50 - 249
Services provided
Based in Chicago, Illinois, Beyond Intranet is a CRM consulting and SI company. Their services include CRM consulting and SI and IT managed services.
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$1,000+< $25 / hr10 - 49Jesmond, Australia
Services provided
See all 1 projectsManaged IT Services Sydney - Computer Support Professionals offers comprehensive IT support services, including malware elimination, data migration to cloud storage, and staff education on cybersecurity best practices. Reviews highlight their expertise, timely delivery, and strong commitment to excellence, making them a reliable partner for ongoing IT needs.
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$5,000+$150 - $199 / hr10 - 49
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NOYNIM IT Solutions is an IT managed services company. They provide IT managed services and Cybersecurity and were launched in 2006.
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$5,000+$100 - $149 / hr10 - 49Toronto, Canada
Services provided
Founded in 2009, Business Cloud is a small Toronto, Canada-based IT managed services company. Their services include IT managed services and IT strategy consulting.
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$5,000+$100 - $149 / hr10 - 49Manchester , England
Services provided
Apajove is an IT managed services company. Their team is headquartered in Manchester , England. The agency offers IT managed services and IT strategy consulting.
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$1,000+$25 - $49 / hr10 - 49Southampton, England
Services provided
HJS Technology is an IT managed services company. Their team is headquartered in Southampton, England. The company focuses on IT managed services and IT strategy consulting.
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$1,000+$150 - $199 / hr10 - 49Baltimore, MD
Services provided
Alliance InfoSystems is an IT managed services company. The company is based in Baltimore, Maryland. Their team offers IT managed services and Cybersecurity.
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$1,000+$100 - $149 / hr10 - 49San Diego, CA
Services provided
Excedeo IT Support San Diego, an IT managed services company, was founded in 2003. The small team offers IT managed services and cloud consulting & SI.
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$5,000+$100 - $149 / hr10 - 49New York, NY
Services provided
Founded in 1996, Optistar Technology Consultants is a small IT managed services company. Their team specializes in IT managed services and Cybersecurity.
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$5,000+$150 - $199 / hr10 - 49Hanover Park, IL
Services provided
Acanthus Technology is an IT managed services company in Hanover Park, Illinois. Their services include IT managed services and Cybersecurity.
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$10,000+$200 - $300 / hr10 - 49Mississauga, Canada
Services provided
Ferroque Systems Inc. Is an IT strategy consulting company in Mississauga, Canada. The team specializes in IT strategy consulting and IT managed services.
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$10,000+$50 - $99 / hr10 - 49
Services provided
Ascetic Business Solution is a CRM consulting and SI company. The company is based in Hoffman Estates, Illinois. Their services include CRM consulting and SI and ERP consulting and SI.
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$25,000+$50 - $99 / hr10 - 49Prishtine, Kosovo
Services provided
In Prishtine, Kosovo, Evonem L. L. C. Is a cloud consulting & SI company. They provide cloud consulting & SI and IT staff augmentation.
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UndisclosedUndisclosed10 - 49
Services provided
Bluechip Gulf IT Services is an IT managed services company founded in 2012. The team focuses on IT managed services and IT strategy consulting.
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UndisclosedUndisclosed10 - 49Dubai, United Arab Emirates
Services provided
Small CRM consulting and SI company InfoTree computers-llc, is based in Dubai, United Arab Emirates. The team offers CRM consulting and SI and Insurance Services & Brokers.
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UndisclosedUndisclosed10 - 49Vancouver, Canada
Services provided
Cloud Collective is an IT managed services company. Their small team of employees is located in Vancouver, Canada and Ottawa, Canada. Their team specializes in IT managed services and Cybersecurity.
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$1,000+$150 - $199 / hr10 - 49Indianapolis, IN
Services provided
IT managed services company AVC Technology was established in 1974. The team specializes in IT managed services and Cybersecurity.
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$5,000+$100 - $149 / hr10 - 49Irvine, CA
Services provided
Circle MSP - Technology Consulting Firm is an IT managed services company launched in 1989. The small team specializes in IT managed services and Cybersecurity.
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UndisclosedUndisclosed10 - 49Vilnius, Lithuania
Services provided
IT PLASTA is an IT managed services company. The Vilnius, Lithuania-based team focuses on IT managed services and IT strategy consulting.
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$1,000+$100 - $149 / hr10 - 49Worthington, OH
Services provided
Founded in 2012, Cloud Cover is a Cybersecurity company. Located in Worthington, Ohio, the team focuses on Cybersecurity and IT managed services.
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UndisclosedUndisclosed10 - 49Swalwell, England
Services provided
Bigfoot Networks Ltd is an IT managed services company established in 2014. Their services include IT managed services and IT strategy consulting.
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Undisclosed$150 - $199 / hr10 - 49Chesterfield, VA
Services provided
Dia Systems is a small Cybersecurity company located in Chesterfield, Virginia. Their services include Cybersecurity and IT managed services.
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Undisclosed$100 - $149 / hr10 - 49Glen Burnie, MD
Services provided
BL Technical Services is an IT managed services company. The team is based in Glen Burnie, Maryland, and their services include IT managed services and Cybersecurity.
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$5,000+Undisclosed10 - 49
Services provided
XeoMatrix is a big data company. Founded in 2014, the team offers BI & big data consulting & SI and cloud consulting & SI. The company is based in Austin, Texas.
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$1,000+$150 - $199 / hr10 - 49Southborough, MA
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TOSS CORPORATION, a Cybersecurity company, is based in Southborough, Massachusetts and Framingham, Massachusetts. The team specializes in Cybersecurity and IT managed services.
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UndisclosedUndisclosed10 - 49دبي, United Arab Emirates
Services provided
Channel Next FZCO, a Cybersecurity company, was launched in 2010. The team focuses on Cybersecurity and other IT consulting and SI and is based in دبي, United Arab Emirates.
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$5,000+$25 - $49 / hr10 - 49
Services provided
Bytebran is an IT strategy consulting company. They were launched in 2024 and offer IT strategy consulting and unified communications consulting & SI.
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$5,000+< $25 / hr10 - 49San Antonio, TX
Services provided
Founded in 2006, Resonant Technology Partners is a small IT managed services company. Their services include IT managed services and cloud consulting & SI.
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UndisclosedUndisclosed10 - 49Kilmacanoge, Ireland
Services provided
VBT, a Cybersecurity company, was established in 1996. The agency specializes in Cybersecurity and IT managed services.
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UndisclosedUndisclosed10 - 49
Services provided
Big data company Verus+ Information Systems was established in 2009. The team provides BI & big data consulting & SI and cloud consulting & SI and is in Kalamaria, Greece.
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$5,000+$150 - $199 / hr10 - 49
Services provided
In Los Angeles, California, Advanced Business Innovations, Inc is a small IT managed services company. Their services include IT managed services and Cybersecurity.
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Get My MatchesWhy Trust Clutch
At Clutch, we believe trust is the foundation of every business relationship. Our mission is to help buyers make confident, data-backed decisions informed by real client experiences.
Every review on Clutch undergoes a rigorous, human-led verification process to make sure it’s valid. Our team of specialists confirms the identity of each reviewer, ensures the project is legitimate, and only publishes reviews that meet our strict criteria.
Verification doesn’t stop at the point of publication. Our Trust & Safety team routinely audits older reviews against our guidelines. When reviews fall short of our standards, we remove them.
We evaluate service providers using a structured methodology that combines:
- In-depth client interviews and ratings
- Comprehensive project details
- Market presence
- Portfolio examples and industry recognition
This data powers tools like the Leaders Matrix, which helps you compare agencies directly. Our research team curates rankings by weighing verified reviews most heavily, so the most trusted and experienced providers rise to the top.
Using this unique combination of verified client feedback and provider-supplied insights, Clutch distills the most important details into clear, digestible summaries so you have everything you need to make confident, informed decisions quickly.
We take fraud seriously. Providers who violate our guidelines may face lower rankings, restricted visibility, or removal from the platform altogether.
Clutch’s commitment to transparency is ongoing. We’re constantly refining our systems to protect the integrity of reviews and support you in finding the right agency.
List of the Best IT Services Providers
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$50,000+$50 - $99 / hr1,000 - 9,999Kraków, Poland
Ability to deliver
39.7/40.020/20 Reviews10/10 Clients & Experience9.7/10 Market PresenceService focus
55% IT Consulting45% Other -
$50,000+$50 - $99 / hr1,000 - 9,999Warszawa, Poland
Ability to deliver
39.3/40.020/20 Reviews10/10 Clients & Experience9.3/10 Market PresenceService focus
50% IT Consulting50% Other -
UndisclosedUndisclosed250 - 999Rockville, MD
Ability to deliver
37.3/40.018/20 Reviews9.5/10 Clients & Experience9.7/10 Market PresenceService focus
100% IT Consulting -
$5,000+$150 - $199 / hr10 - 49Los Angeles, CA
Ability to deliver
34.8/40.016/20 Reviews9.3/10 Clients & Experience9.5/10 Market PresenceService focus
100% IT Consulting -
UndisclosedUndisclosed10 - 49Santa Clarita, CA
Ability to deliver
34.3/40.017.2/20 Reviews7.5/10 Clients & Experience9.6/10 Market PresenceService focus
100% IT Consulting -
$50,000+$50 - $99 / hr1,000 - 9,999Praha 8, Czech Republic
Ability to deliver
34.2/40.015.6/20 Reviews10/10 Clients & Experience8.7/10 Market PresenceService focus
40% IT Consulting60% Other -
$5,000+$200 - $300 / hr250 - 999Glendale, CA
Ability to deliver
36.5/40.017/20 Reviews10/10 Clients & Experience9.5/10 Market PresenceService focus
100% IT Consulting -
$5,000+$150 - $199 / hr250 - 999Cranbury, NJ
Ability to deliver
39.8/40.020/20 Reviews10/10 Clients & Experience9.8/10 Market PresenceService focus
100% IT Consulting -
$50,000+$50 - $99 / hr1,000 - 9,999Łódź, Poland
Ability to deliver
33.9/40.015.2/20 Reviews9.9/10 Clients & Experience8.8/10 Market PresenceService focus
45% IT Consulting55% Other -
$5,000+$150 - $199 / hr50 - 249Brooklyn, NY
Ability to deliver
36.6/40.019.6/20 Reviews8.3/10 Clients & Experience8.7/10 Market PresenceService focus
90% IT Consulting10% Other -
$10,000+$100 - $149 / hr50 - 249Nashville, TN
Ability to deliver
33.8/40.015.6/20 Reviews8.6/10 Clients & Experience9.6/10 Market PresenceService focus
100% IT Consulting -
$25,000+$50 - $99 / hr1,000 - 9,999Irving, TX
Ability to deliver
33.2/40.015.8/20 Reviews9.9/10 Clients & Experience7.4/10 Market PresenceService focus
75% IT Consulting25% Other -
$25,000+Undisclosed1,000 - 9,999Toronto, Canada
Ability to deliver
35.8/40.017.2/20 Reviews10/10 Clients & Experience8.6/10 Market PresenceService focus
90% IT Consulting10% Other -
$5,000+$50 - $99 / hr50 - 249
Ability to deliver
34.4/40.016.8/20 Reviews10/10 Clients & Experience7.6/10 Market PresenceService focus
100% IT Consulting -
$5,000+$200 - $300 / hr50 - 249San Jose, CA
Ability to deliver
35.7/40.017.2/20 Reviews9/10 Clients & Experience9.5/10 Market PresenceService focus
80% IT Consulting20% Other -
$50,000+$50 - $99 / hr250 - 999Plano, TX
Ability to deliver
36.9/40.017.2/20 Reviews9.7/10 Clients & Experience10/10 Market PresenceService focus
50% IT Consulting50% Other -
$5,000+$100 - $149 / hr10 - 49Edinburgh, Scotland
Ability to deliver
35.7/40.016.8/20 Reviews10/10 Clients & Experience8.9/10 Market PresenceService focus
100% IT Consulting -
$1,000+$150 - $199 / hr50 - 249Vista, CA
Ability to deliver
35.4/40.018.2/20 Reviews10/10 Clients & Experience7.3/10 Market PresenceService focus
100% IT Consulting -
$1,000+$100 - $149 / hr50 - 249Hoboken, NJ
Ability to deliver
33.9/40.015.6/20 Reviews8.5/10 Clients & Experience9.8/10 Market PresenceService focus
100% IT Consulting -
UndisclosedUndisclosed10 - 49Newport Beach, CA
Ability to deliver
32.4/40.016.2/20 Reviews9.2/10 Clients & Experience6.9/10 Market PresenceService focus
100% IT Consulting -
$10,000+Undisclosed50 - 249Oxon Hill, MD
Ability to deliver
35/40.016.6/20 Reviews9.9/10 Clients & Experience8.5/10 Market PresenceService focus
65% IT Consulting35% Other -
$25,000+$25 - $49 / hr1,000 - 9,999Orlando, FL
Ability to deliver
40/40.020/20 Reviews10/10 Clients & Experience10/10 Market PresenceService focus
40% IT Consulting60% Other -
$10,000+$50 - $99 / hr50 - 249Sofia, Bulgaria
Ability to deliver
37.2/40.018/20 Reviews10/10 Clients & Experience9.2/10 Market PresenceService focus
70% IT Consulting30% Other -
$5,000+$150 - $199 / hr50 - 249Chicago, IL
Ability to deliver
34.3/40.015.8/20 Reviews9/10 Clients & Experience9.5/10 Market PresenceService focus
100% IT Consulting -
$25,000+Undisclosed250 - 999Los Angeles, CA
Ability to deliver
31.4/40.015.8/20 Reviews6.7/10 Clients & Experience8.9/10 Market PresenceService focus
80% IT Consulting20% Other -
$5,000+$150 - $199 / hr10 - 49Austin, TX
Ability to deliver
34/40.015.6/20 Reviews8.9/10 Clients & Experience9.5/10 Market PresenceService focus
100% IT Consulting -
$1,000+$100 - $149 / hr250 - 999Dallas, TX
Ability to deliver
35.2/40.016/20 Reviews10/10 Clients & Experience9.2/10 Market PresenceService focus
100% IT Consulting -
$5,000+$100 - $149 / hr10 - 49San Antonio, TX
Ability to deliver
33.4/40.015.8/20 Reviews9.5/10 Clients & Experience8.1/10 Market PresenceService focus
100% IT Consulting -
$1,000+$150 - $199 / hr10 - 49Scottsdale, AZ
Ability to deliver
36.4/40.016.8/20 Reviews10/10 Clients & Experience9.6/10 Market PresenceService focus
100% IT Consulting -
$5,000+$150 - $199 / hr10 - 49Princeton, NJ
Ability to deliver
35.1/40.017.4/20 Reviews9.2/10 Clients & Experience8.4/10 Market PresenceService focus
100% IT Consulting
Latest IT Services Articles
See all articles
The Best Password Managers for Small Businesses in 2026
How secured are you online? Explore these top password managers to help safeguard your small business from malicious cyber attacks this 2026.
Top IT Services Agencies
An IT services company manages the technology that powers your organization. Depending on the engagement, the firm might handle day-to-day help desk tickets, secure your network, migrate workloads to the cloud, or design long-term infrastructure roadmaps. Think of them as an extension of your internal team, dedicated to keeping systems running, data protected, and users supported.
IT services providers offer these types of services:
- Managed services (24/7 monitoring, patching, user support)
- Cybersecurity (penetration testing, SOC, incident response)
- Cloud consulting (AWS, Azure, Google Cloud architecture)
- Network design and virtualization
- Data backup and disaster recovery
- IT strategy and digital transformation advisory
Some agencies also offer hardware procurement or staff augmentation for specialized projects.
Pricing depends on scope, complexity, and geography. Clutch data shows:
- Hourly rates: $75–$200 for on-shore talent; $25–$75 for offshore teams
- Managed service retainers: $1,000–$10,000+ per month, based on user count and SLA levels
- Project-based engagements (e.g., cloud migration): $10,000–$250,000+
Always request a detailed statement of work that ties milestones to costs.
Start by mapping your pain points, such as security gaps, legacy systems, scalability needs, and short-listing vendors with matching expertise. Review Clutch profiles for certifications (e.g., Microsoft Partner, SOC 2), industries served, and real-world results. Schedule discovery calls, verify cultural fit, and ask for client references who faced similar challenges. Finally, compare proposals for transparency in pricing, metrics, and SLAs.
Be cautious if a provider showcases any of these:
- Guarantees 100% uptime” without clear contingencies
- Can’t explain their security posture or compliance framework
- Offers one-size-fits-all packages with no customization
- Provides vague timelines or refuses to document responsibilities
- Has limited or unverifiable client feedback
Lack of transparency usually signals larger operational issues.
These are some of the key questions you should ask before hiring an IT services provider:
- What certifications do your engineers hold?
- How do you monitor and report on system health and security incidents?
- Can you share case studies relevant to our industry and tech stack?
- What is your average response and resolution time for critical tickets?
- How do you handle onboarding, knowledge transfer, and documentation?
- Will we retain ownership of all data, configurations, and cloud accounts?
Engaging in a detailed Q&A session helps ensure expectations are aligned before you sign the contract.