Top Call Center Services & Voice Services in Delhi
15 Leaders 15 Contenders
151 Companies
List of the Top Delhi Call Center Companies & Voice Services
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$1,000+< $25 / hr1,000 - 9,999Serves Delhi, IndiaServices provided
20% Call Center Services25% Customer Service Outsourcing15% Back Office Outsourcing +4 services10% Content Moderation Services10% Data Annotation Services10% Finance & Accounting Outsourcing (FAO)10% Sales OutsourcingSee all 28 projectsHugo Inc. | Top CX Provider is a distinguished company specializing in Contact Center Services, offering comprehensive Customer Support Services across various channels such as email, chat, and phone. The client reviews highlight their adaptability and efficiency, with 100% positive feedback on their seamless integration and ability to enhance customer engagement capabilities, resulting in impressive metrics like a 99.8% accuracy in order processing and fulfillment.
Reviews mention Exceptional performance
Clients consistently praised Hugo for their exceptional performance, highlighting substantial outcomes such as an 80% reduction in support ticket response times and effective community moderation for over 100K users. Feedback emphasized their proactive mindset, seamless communication, and alignment with company culture. One client noted, 'Their eagerness to excel—consistently going above and beyond expectations—set them apart from previous partners.' Overall, the sentiment reflects high satisfaction and recognition of Hugo as a reliable and outstanding partner.-
Digital Strategy for Environmental Solutions Platform
5.0 Aug 29, 2023Our partnership with Hugo Outsourcing Company has sparked a remarkable transformation in our operations. We now update solution pages four times faster, ensuring clients access the latest information promptly. Additionally, our customer responses occur in under two hours, showcasing our commitment to swift and top-notch service. These achievements exemplify our dedication to innovation and exceptional customer experiences, setting new industry benchmarks.
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Customer Service Outsourcing for Gaming Company
5.0 Aug 22, 2023I'm thrilled to express my outstanding journey partnering with Hugo, our reliable outsourcing ally. Hugo's unwavering commitment to on-time deliveries has been nothing short of impressive. Their seamless adjustment to our needs ensured that each delivery was prompt and devoid of any hassles. Collaborating with a team that consistently went above and beyond our expectations has been an absolute pleasure.
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Multilingual Customer Support for Beverage Company
5.0 Aug 22, 2023I'm thrilled to share my experience working with Hugo that has truly transformed our customer support. Their expertise in accelerating response times and providing multilingual support has been nothing short of remarkable. They seamlessly implemented strategies that significantly reduced our response times, ensuring that our valued customers never had to wait long for assistance. This level of responsiveness not only improved customer satisfaction but also showcased their commitment to delivering exceptional service.
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Industry Experience
Hugo Inc. has garnered positive feedback across multiple industries, including Financial Services, eCommerce, Automotive, Software, Environmental Services, Advertising & Marketing, Information Technology, and Gaming. Their expertise in customer support, operational efficiency, and content management has consistently been highlighted as a strength. Clients noted significant improvements in response times, customer satisfaction, and overall efficiency. Hugo's ability to adapt to various industry needs, coupled with their commitment to high-quality service, positions them as a valuable partner for businesses seeking to enhance their operations.
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Financial services eCommerce Automotive Food & Beverages Software Information technology Environmental Services Advertising & marketing Gaming MediaWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients consistently commend the company for its exceptional value for money, highlighting that Hugo offers high-quality services at competitive rates. One client noted, 'Good value for cost,' while another emphasized their 'ability to scale services without compromising quality.' Many reviews reflect satisfaction with cost reductions and enhanced operational efficiency, with one client praising an '80% improvement in efficiency' compared to in-house hiring. Overall, the sentiment is overwhelmingly positive, indicating that clients perceive Hugo as a cost-effective partner.Was this helpful?
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$5,000+< $25 / hr1,000 - 9,999Serves Delhi, IndiaServices provided
20% Call Center Services50% Customer Service Outsourcing10% Back Office Outsourcing +2 services10% Content Moderation Services10% Data Annotation ServicesSee all 47 projectsHelpware CX is a professional provider of Contact Center Services, specializing in comprehensive Customer Support Services including Inbound and Outbound Call Handling, Phone Support, and Telephonic Support. The company has consistently received high ratings, with reviews highlighting their flexibility, seamless integration, and proactive management. Approximately 90% of reviews noted their impressive ability to customize services, adapt quickly, and maintain effective communication.
Reviews mention Passionate about their work
Clients consistently highlight Helpware's passion for their work, noting their dedication to delivering exceptional service. One client praised Helpware for exceeding expectations with their quality and enthusiasm, while another emphasized their infectious passion and integrity, which fostered a strong customer service culture. Overall, the sentiment is highly positive, with clients expressing satisfaction with the team's commitment and proactive approach, reinforcing their reliability and effectiveness in managing customer support.-
Customer Support for Analytics Company
5.0 Sep 27, 2018Both the quality of their work and their passion for delivering a great service have exceeded our expectations.
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Customer Support for Lifestyle Product Supplier
5.0 Apr 4, 2019Helpware provides professional support efforts and helped us build a culture in our customer service department. Their passion, integrity, and eagerness are infectious, and they’ve helped us build out a team with processes and roles. Every team member is generous with their time, attentive to our requests, and quick to respond to anything. They take great pride in their work.
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17 of 21 Call Center Services reviews are 5 stars$200,000 – $999,999 avg. project costRead 21 ReviewsCall Center Services PROJECT HIGHLIGHT
Call Center Services for Digital Government Partner
5.0 — Helpware provides call center services for a digital government partner. They offer resources to assist the public on phones and email by responding to inbound calls and reviewing applications. Read moreWas this helpful?
More responsive than most other service providers
Get in TouchHelpware CX is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.Was this helpful?
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$5,000+< $25 / hr1,000 - 9,999Serves Delhi, IndiaServices provided
30% Call Center Services30% Customer Service Outsourcing10% Back Office Outsourcing +3 services10% Finance & Accounting Outsourcing (FAO)10% IT Staff Augmentation10% Sales OutsourcingSee all 9 projectsSelect VoiceCom is a provider of Contact Center Services, specializing in customer support, telephonic support, and telemarketing services. Reviews indicate a strong cultural fit with clients, highlighted by impressive communication and project management skills. Notably, Select VoiceCom achieved a 35% increase in customer satisfaction and a 25% boost in sales conversions. Positive feedback predominates, with no significant areas for improvement highlighted by clients.
Industry Experience
Select VoiceCom exhibits strong capabilities across various industries, including Media, Business Services, Advertising & Marketing, Pharmaceuticals, Financial Services, and Legal. Clients commend their reliability, project management, and the ability to deliver measurable results, such as increased sales and improved customer service. Overall, feedback suggests a positive sentiment, particularly in the Financial Services and Legal sectors, where their attention to quality and client needs is highlighted as a key strength.
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Media Business services Advertising & marketing Pharmaceuticals Other industries Legal Financial servicesWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients express a strong sentiment regarding Select VoiceCom's cost-effectiveness and value for money, often highlighting it as a key reason for their selection. One client noted it offered 'good value for cost,' and another mentioned the 'high ratings' and 'great culture fit' that justified their investment. Overall, feedback indicates that Select VoiceCom consistently delivers results that exceed expectations, making them a reliable partner for various business needs.Was this helpful?
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UndisclosedUndisclosed10 - 49Gurugram, India
Services provided
25% Call Center Services50% Back Office Outsourcing25% CybersecurityKeizer Solutions Inc. Is a small Back Office Outsourcing company. Established in 2010, the team specializes in Back Office Outsourcing and Cybersecurity.
Read moreSee All Locations (3)Gurugram, India
416-417 Spaze Blvd, Sector-47, Sohna Rd.
Gurugram, India 122002Was this helpful?
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Focus (x-axis)
Focus accounts for a company’s specialization within a certain service.
Ability to Deliver (y-axis)
Ability to Deliver considers three criteria:
- Client feedback and reviews
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List of the Top 15 Delhi Call Center Companies & Voice Services
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UndisclosedUndisclosed1,000 - 9,999Noida, India
Ability to deliver
31.8/40.016.4/20 Reviews7.2/10 Clients & Experience8.2/10 Market PresenceService focus
40% Call Center Services10% Sales Outsourcing50% Other -
$1,000+Undisclosed10 - 49Ghaziabad, India
Ability to deliver
31.1/40.015.8/20 Reviews9.5/10 Clients & Experience5.8/10 Market PresenceService focus
100% Sales Outsourcing -
$1,000+< $25 / hr1,000 - 9,999Gurugram, India
Ability to deliver
29.9/40.014/20 Reviews10/10 Clients & Experience5.9/10 Market PresenceService focus
25% Call Center Services20% Sales Outsourcing55% Other -
$1,000+< $25 / hr50 - 249Gurugram, India
Ability to deliver
26.9/40.016.2/20 Reviews6.2/10 Clients & Experience4.6/10 Market PresenceService focus
45% Call Center Services10% Sales Outsourcing45% Other -
$1,000+< $25 / hr250 - 999New Delhi, India
Ability to deliver
26.9/40.015/20 Reviews6.5/10 Clients & Experience5.3/10 Market PresenceService focus
30% Call Center Services10% Sales Outsourcing60% Other -
$1,000+< $25 / hr250 - 999New Delhi, India
Ability to deliver
27.8/40.016.8/20 Reviews6.1/10 Clients & Experience4.9/10 Market PresenceService focus
20% Call Center Services80% Other -
$1,000+< $25 / hr10 - 49New Delhi, India
Ability to deliver
21.4/40.016.2/20 Reviews0/10 Clients & Experience5.2/10 Market PresenceService focus
60% Call Center Services40% Other -
$1,000+< $25 / hr50 - 249New Delhi, India
Ability to deliver
21.1/40.016.2/20 Reviews0/10 Clients & Experience4.9/10 Market PresenceService focus
60% Call Center Services40% Sales Outsourcing -
$1,000+< $25 / hr50 - 249New Delhi, India
Ability to deliver
20.8/40.016.2/20 Reviews0/10 Clients & Experience4.6/10 Market PresenceService focus
60% Call Center Services40% Other -
$5,000+< $25 / hr50 - 249New Delhi, India
Ability to deliver
24.3/40.016.2/20 Reviews1.9/10 Clients & Experience6.1/10 Market PresenceService focus
10% Call Center Services20% Sales Outsourcing70% Other -
$1,000+< $25 / hr50 - 249New Delhi, India
Ability to deliver
21.4/40.015.6/20 Reviews0.9/10 Clients & Experience4.9/10 Market PresenceService focus
30% Call Center Services10% Sales Outsourcing60% Other -
$1,000+$50 - $99 / hr10 - 49New Delhi, India
Ability to deliver
21.3/40.014.6/20 Reviews1.8/10 Clients & Experience4.9/10 Market PresenceService focus
40% Call Center Services60% Other -
$10,000+< $25 / hr250 - 999Noida, India
Ability to deliver
20.3/40.014.8/20 Reviews0/10 Clients & Experience5.5/10 Market PresenceService focus
19% Call Center Services81% Other -
Undisclosed< $25 / hr50 - 249Noida, India
Ability to deliver
21.2/40.013.2/20 Reviews0/10 Clients & Experience8/10 Market PresenceService focus
10% Call Center Services90% Other -
$1,000+$25 - $49 / hr50 - 249Noida, India
Ability to deliver
19.5/40.013/20 Reviews1.4/10 Clients & Experience5.2/10 Market PresenceService focus
10% Call Center Services90% Other -
Undisclosed< $25 / hr50 - 249Noida, India
Ability to deliver
12.9/40.00/20 Reviews5/10 Clients & Experience7.9/10 Market PresenceService focus
40% Call Center Services60% Other -
Undisclosed< $25 / hr10 - 49Gurugram, India
Ability to deliver
8.9/40.00/20 Reviews4.4/10 Clients & Experience4.6/10 Market PresenceService focus
20% Call Center Services50% Sales Outsourcing30% Other -
$1,000+< $25 / hr250 - 999Noida, India
Ability to deliver
8.5/40.00/20 Reviews1.1/10 Clients & Experience7.4/10 Market PresenceService focus
40% Call Center Services15% Sales Outsourcing45% Other -
$100,000+Undisclosed1,000 - 9,999Noida, India
Ability to deliver
7.5/40.00/20 Reviews0/10 Clients & Experience7.5/10 Market PresenceService focus
50% Call Center Services20% Sales Outsourcing30% Other -
UndisclosedUndisclosed10,000+Gurugram, India
Ability to deliver
7.2/40.00/20 Reviews0/10 Clients & Experience7.2/10 Market PresenceService focus
23% Call Center Services15% Sales Outsourcing62% Other -
$1,000+< $25 / hr1,000 - 9,999Gurugram, India
Ability to deliver
8.1/40.00/20 Reviews2.1/10 Clients & Experience6/10 Market PresenceService focus
12% Call Center Services10% Sales Outsourcing78% Other -
UndisclosedUndisclosed1,000 - 9,999Noida, India
Ability to deliver
5.8/40.00/20 Reviews0.6/10 Clients & Experience5.2/10 Market PresenceService focus
49% Call Center Services51% Other -
$100,000+$100 - $149 / hr10,000+Gurugram, India
Ability to deliver
5.7/40.00/20 Reviews0/10 Clients & Experience5.7/10 Market PresenceService focus
50% Call Center Services50% Other -
UndisclosedUndisclosed250 - 999Noida, India
Ability to deliver
5.7/40.00/20 Reviews0/10 Clients & Experience5.7/10 Market PresenceService focus
33% Call Center Services67% Other -
UndisclosedUndisclosed50 - 249Noida, India
Ability to deliver
10.6/40.00/20 Reviews5.7/10 Clients & Experience4.9/10 Market PresenceService focus
25% Call Center Services75% Other -
$25,000+< $25 / hr50 - 249Gurugram, India
Ability to deliver
5.5/40.00/20 Reviews1.5/10 Clients & Experience4/10 Market PresenceService focus
25% Call Center Services25% Sales Outsourcing50% Other -
$1,000+< $25 / hr1,000 - 9,999Noida, India
Ability to deliver
5.5/40.00/20 Reviews0/10 Clients & Experience5.5/10 Market PresenceService focus
50% Call Center Services50% Other -
UndisclosedUndisclosed10 - 49Noida, India
Ability to deliver
5.3/40.00/20 Reviews0/10 Clients & Experience5.3/10 Market PresenceService focus
100% Call Center Services -
$5,000+$50 - $99 / hr50 - 249New Delhi, India
Ability to deliver
7.3/40.00/20 Reviews2.4/10 Clients & Experience4.9/10 Market PresenceService focus
16% Call Center Services24% Sales Outsourcing60% Other -
$1,000+< $25 / hr10 - 49New Delhi, India
Ability to deliver
5.2/40.00/20 Reviews0/10 Clients & Experience5.2/10 Market PresenceService focus
100% Call Center Services
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