Together we'll go far

Made for: 

Businesses of all sizes that need a full-service payroll/tax solution, especially ones that bank with Wells Fargo.

Not for: 

Smaller businesses or sole proprietors who only need simple payroll/expensing functions and/or do not bank with Wells Fargo.

 
Trial unavailable
 
Pricing unavailable
Pricing details

Features

Payroll & Taxes

Payroll:
  •  Payment Processing
  •  Direct Deposit
  •  Check Printing
  •  Payroll Reports
Taxes:
  •  Filing/Management
  •  W-2 Preparation
  •  Deductions

Time/Labor & Benefits

Time/Labor:
  •  Attendance
  •  Hours Tracking
  •  PTO Accrual
Benefits:
  •  Healthcare
  •  Retirement Plans
  •  Bonuses

Integration & Access

Integration:
  •  Banks
  •  HR & Recruiting
  •  Accounting
Access:
  •  Employee Self Service
  •  Multi-Country Compatibility
  •  Mobile App Available

Support

Contact:
  •  Phone
  •  Online Chat
  •  Email
  •  Certified Expert Help
  •  24/7 Access
Online Resources:
  •  FAQs
  •  Forums
  •  Demos & Tutorials

Pricing

Basic info

 
Trial unavailable
 
Pricing unavailable

Reviews

Sort by
 
Survey Response
Apr 13 2016

OptRight Is a Highly Capable Solution

4.0

Features: 
3.5
Ease of use: 
3.5
Support: 
4.5
Willing to refer: 
3.5
the reviewer
 
$251 - $1000/mo. spend
 
Manufacturing
 
51 - 200 employees
 
Birmingham, AL
Director, Administration
 
Verified
The Review

Recommendations:

Ask yourself if it provides all your payroll solutions, or if you are going to want to expand at some point to include more integration options.

Experience:

I wasn't involved in selecting Wells Fargo, it was put in place a few months before I started working for my employer. The problem, as I understand it back then, was to find a solution to getting payroll done faster and more efficiently. Errors were being made too often on the old (ledger) system. The discounted banking service is popular with the employees, we love the integrated time-keeping system that has simplified what used to be a daily daunting task. Having quick access to a specialist is a huge help whenever there's a problem.

It has worked well for years, but within the last two years or so, we are finding more & more alternatives that look better all the time. We may decide to upgrade to something else in the future but haven't settled on any particular replacement system as of yet. We have benefited from the Wells Fargo system by having fewer payroll errors, faster processing time, and discounted bank rates.

Pros:

The fact that so many things are integrated within it, it's capable of so much more than just a simple payroll software.

Cons:

The learning curve is a little higher on their system than it could be. It could definitely use a new user interface and optimized code to be a little faster than it is, but all in all, it's fairly decent at what it does.

 
Survey Response
Apr 12 2016

Very Educated Customer Service Available

4.5

Features: 
4.5
Ease of use: 
4.0
Support: 
4.5
Willing to refer: 
4.5
the reviewer
 
$251 - $1000/mo. spend
 
Business services
 
51 - 200 employees
 
Colorado Springs, CO
Executive, Administration
 
Verified
The Review

Recommendations:

I recommend anyone to pay close attention and to follow protocols any time they may be used. It's a basic set of guidelines, which can easily double the success rates and raise any outcome exponentially.

Experience:

Their customer service is educated and informed; they provide a very thorough evaluation of my specific payroll questions and system, whether management of the system is 100% accurate or not. They always find me a solution to any problem I may encounter. I use this solution to manage my cash flow and to manage my accounts, along with finding solutions to any problem my specific account may encounter.

This system is readily aware and works towards a conclusion to the outsourced problem(s), and I guarantee there isn't anything they can't work through and nothing too complex to organize. It's performed exceptionally well, considering the situations that my particular system has encountered in the past. It has great organization and unmatched problem solving skills; it has made everything so simple for myself, as well as any other business partner who has taken an interest in my program. It's a terrific return in the end.

Pros:

You can even access it online if you're on a tight or busy schedule. Their assistance programs and step-by-step protocol systems in place are particularly well informed and designed. It's easily capable of lowering the amount of time spent on any certain program or any other aspect of your business related to payroll.

Cons:

Honestly, there's not much to dislike about it, but it could be a much better resource if used more frequently and had a faster update period. Overall, it's a great system and easily grasped in the hands of an educated person who has an honest interest in it.

 
Survey Response
Apr 13 2016

Useful for HR Tracking and Deductions

5.0

Features: 
4.5
Ease of use: 
5.0
Support: 
5.0
Willing to refer: 
5.0
the reviewer
 
$51 - $250/mo. spend
 
Business services
 
11 - 50 employees
 
Los Angeles, CA
Owner, Administration
 
Verified
The Review

Recommendations:

Go for it, and LISTEN to what they are saying. It's not as hard as it seems.

Experience:

Wells Fargo is both my personal and business bank, so it seemed to be a natural choice. I also use them for investments and have a good personal relationship with them. We use HR tracking, deduction, tax solutions, direct deposit. It has made my life a lot easier. I was trying to do payroll on my own and not doing a very good job of it before this.

Pros:

The HR tracking and figuring out the proper deductions for each employee are wonderful. Tax-time is under control now and there is an in-house CPA from Wells that I use.

Cons:

I cant think of anything that I dislike. I have been using them for 3 years now, so still learning all of the benefits that are there.

 
Survey Response
Apr 13 2016

Expensive but Saves Time

3.0

Features: 
3.5
Ease of use: 
1.5
Support: 
3.0
Willing to refer: 
4.0
the reviewer
 
$251 - $1000/mo. spend
 
Health care & life sciences
 
11 - 50 employees
 
Pittsburgh, PA
Owner, Administration
 
Verified
The Review

Recommendations:

I'm not experienced enough to hand out recommendations.

Experience:

Selected them because of best value and good reviews. It has saved time.

Pros:

I like the time it saves me.

Cons:

The cost is expensive, and it's hard to change things.

 
Survey Response
Apr 13 2016

Performs Well and Is Secure

3.5

Features: 
3.0
Ease of use: 
4.0
Support: 
3.5
Willing to refer: 
3.0
the reviewer
 
$251 - $1000/mo. spend
 
Construction
 
51 - 200 employees
 
Texas
Owner, Architecture
 
Verified
The Review

Recommendations:

Research before picking one.

Experience:

Easy to use, convenient. Mostly everything in terms of features. It performs very well, and it's easy to use.

Pros:

It's secure.

Cons:

It's glitchy, not enough features.

 
Survey Response
Apr 13 2016

Accurate Accounting with OptRight

5.0

Features: 
4.5
Ease of use: 
4.5
Support: 
4.5
Willing to refer: 
5.0
the reviewer
 
$251 - $1000/mo. spend
 
Health care & life sciences
 
201 - 500 employees
 
New York, NY
Manager, Human Resources
 
Verified
The Review

Recommendations:

Use Wells Fargo, you will not be disappointed.

Experience:

Wells Fargo is a trusted and traditional company, that provides excellent payroll services. Use it for HR, time tracking, benefits, direct deposit. It's always accurate in accounting.

Pros:

Offers all that we need for our payroll system.

Cons:

Nothing I can think of.