inDinero

BACKGROUND

Please describe your company and your position there.

I'm a Financial manager at a SAAS company. I'm responsible for budgeting, accounting and reporting at our company.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire inDinero, and what were your goals?

Our previous vendor wasn’t fulfill our expectations. We needed a reliable team who correctly prepare our taxes, keep our books in order and deliver on time.

SOLUTION

How did you select this firm and what were the deciding factors?

One of our partners recommended them

Describe the engagement and overall scope of work in detail, including the stages of the partnership and any software or documents used.

We had some online introduction and after signing our contract the team went through our previous years data and set up the Quickbooks online to us. Our partnership is still ongoing. They are preparing our monthly accounting reports and our tax fillings.

Describe their billing or cost structure.

They are flexible and inform you in advance what will cost the exact work.

How many resources from the firm's team worked with you, and what were their positions?

Implementation manager - Onboarding Client experience Manager Senior accountant - main point of contact 2 more team members who support the accounting and the tax filling

RESULTS & FEEDBACK

Can you share any measurable outcomes of the engagement or general feedback about the services?

They met our expectations, we have accurate data in our books they help to understand it.

Describe their project management style, including communication tools and timeliness.

The onboarding process was well-organized. Our account manager and senior accountant is easy to reach and provides frequent updates. Because of the time difference we use email for communication.

What did you find most impressive or unique about this company?

Their accuracy impressed me in the onboarding process and they keep this mentality in every task. They are professional and experienced in accounting and taxation. The team is very helpful.

Are there any areas for improvement or something they could have done differently?

I can't highlight anything.

BACKGROUND

Please describe your company and your position there.

I am the Managing Principal of a 12-member healthcare consulting firm. I oversee operations, strategy, and business development, as well as carry a portfolio of consulting projects.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire inDinero, and what were your goals?

We wanted inDinero to clean up our books, take over our bookkeeping (e.g., coding transactions), and produce fiscal reports (e.g., P&L statements).

SOLUTION

How did you select this firm and what were the deciding factors?

We interviewed three firms and decided to go with inDinero based on experience and price.

Describe the engagement and overall scope of work in detail, including the stages of the partnership and any software or documents used.

The scope of work entails bill pay processing and accounts payable transaction accounting (weekly), accounts receivable preparation, month-end reconciliations, payroll support, financial statement preparation, financial review meetings, and special reports.

Describe their billing or cost structure.

We pay a firm fixed price on a monthly basis.

How many resources from the firm's team worked with you, and what were their positions?

After executing the contract, we primarily work with our dedicated Assistant Controller.

RESULTS & FEEDBACK

Can you share any measurable outcomes of the engagement or general feedback about the services?

Our books are reconciled in an accurate and timely way, making tax filing and other reporting much smoother. We have usable monthly financial statements.

Describe their project management style, including communication tools and timeliness.

They are communicative and timely. Our dedicated professionals meets regularly with key staff.

What did you find most impressive or unique about this company?

They've dedicated a professional to learning the nuances of the company to provide customized support.

Are there any areas for improvement or something they could have done differently?

N/A

BACKGROUND

Please describe your company and your position there.

We are a new kind of online background check organization on a mission to help proactively prevent harm in the digital age. I am the CEO and Founder.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire inDinero, and what were your goals?

Before InDinero, we managed our books in-house. It wasn't done the best and we didn't have any technology like QuickBooks. We hired InDinero after we received a large amount of funding to help us get everything cleaned up. We also wanted a partner who specialized in nonprofits and could help us with our 990 filing.

SOLUTION

How did you select this firm and what were the deciding factors?

We talked to quite a few different accounting services and providers but ultimately landed with InDinero due to their knowledge of nonprofits, efficient pricing structure, and overall ethos.

Describe the engagement and overall scope of work in detail, including the stages of the partnership and any software or documents used.

First we met with the team to update them on our goals for hiring an accounting firm. They made suggestions like purchasing QuickBooks, Bill.com, and switching to a different type of accounting. They first fixed all over our previous years accounting and then set us up for success moving forward.

Now we are in touch weekly and have a monthly meeting to go over all of their reports.

Describe their billing or cost structure.

They have flexible pricing and some services are by the hour.

How many resources from the firm's team worked with you, and what were their positions?

I have one main point of contact which I really appreciate. She is the Director of Accounting Services.

RESULTS & FEEDBACK

Can you share any measurable outcomes of the engagement or general feedback about the services?

They were able to completely finish three years of closing the books in less than a month. After that, they immediately got us set up with the new system and meeting every week. They are overall an amazing support system to our organization, and I'll be lost without them.

Describe their project management style, including communication tools and timeliness.

We have monthly recurring meetings and are in touch in between via email.

What did you find most impressive or unique about this company?

Holly's unique expertise and ability to ask important business questions is amazing.

Are there any areas for improvement or something they could have done differently?

No!

BACKGROUND

Please describe your company and your position there.

A virtual care platform that brings together concierge services with advanced technology to help patients to navigate, coordinate, and access whole person healthcare in a trusted, convenient experience — like having a “doctor in the family.” Manage all of our Finance & Accounting responsibilities.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire inDinero, and what were your goals?

Our only senior accountant resigned and I needed InDinero to come in and take over while we found a replacement. My goal was to ensure a seamless continuously of producing financials and closing our books.

SOLUTION

How did you select this firm and what were the deciding factors?

We had previously worked with a firm that was acquired by InDinero

Describe the engagement and overall scope of work in detail, including the stages of the partnership and any software or documents used.

• Bill pay processing weekly and accounts payable transaction accounting
• Bank reconciliation monthly – including application of customer payments
• AR – create and send customer invoices for approval
• Expensify review
• Payroll administration

Describe their billing or cost structure.

We're committed to a 5.5K/month structure

How many resources from the firm's team worked with you, and what were their positions?

3 Individuals regularly: Assistant Controller, Controller, Senior Controller

RESULTS & FEEDBACK

Can you share any measurable outcomes of the engagement or general feedback about the services?

InDinero has continue to deliver on its commitments - they onboarded within 30 days, respond within 24 hours to any requests, and continue to maintain our financials within our deadlines.

Describe their project management style, including communication tools and timeliness.

Communication with the team is extremely clear. They communicate their timelines and will freely as if they're coming against hurdles. They will clearly communicate if there are shifts in staff or who takes on which responsibilities. We primarily use emails but will jump on calls if needed for larger discussions.

What did you find most impressive or unique about this company?

Although the engagement was temporary, due to their dedication to ensuring financial excellence and process enhancement, we've kept them on at a lower scale indefinitely. Their eagerness to learn new systems and processes while ensuring quality work is impressive. They work like it is their own. 

Are there any areas for improvement or something they could have done differently?

For the most part, nothing, but it would be great if they could completely the tasks slightly more ahead of schedule so there would be more time for reviews prior to the next deliverable.

BACKGROUND

Please describe your company and your position there.

Our company, Qooper, provides mentorship and learning program solutions for companies, universities and associations. I work as the CEO here where I ensure sales, marketing, service and product teams have the right people and financial resources to execute on business goals.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire inDinero, and what were your goals?

We are working on our accounting, taxes and most importantly financial projections with inDinero so that I can ensure our financial resources will be in place to execute on business goals.

SOLUTION

How did you select this firm and what were the deciding factors?

We looked at firms who worked with scaling software companies and like inDinero's approach the most.

Describe the engagement and overall scope of work in detail, including the stages of the partnership and any software or documents used.

firstly, inDinero did an amazing job organizing our books to the SaaS industry standards and maintaining them without me involved. Also, they are helping us have a financial projection of when we're cash heavy or light so we can plan investments accordingly.

Describe their billing or cost structure.

Billing has been monthly and reasonable.

How many resources from the firm's team worked with you, and what were their positions?

I worked with their:

• accountant
• bookkeeper
• tax specialist
• CFO

I would recommend all.

RESULTS & FEEDBACK

Can you share any measurable outcomes of the engagement or general feedback about the services?

Well I don't need to do all this work, I can report to our investors and report to myself on our cash situation and invest accordingly (and aggressively without running out of cash).

Describe their project management style, including communication tools and timeliness.

Our projects have been goal based and they've always been available to work with me.

What did you find most impressive or unique about this company?

We are impressed with how experienced they are in the B2B SaaS field.

Are there any areas for improvement or something they could have done differently?

Nothing I can see.

BACKGROUND

Please describe your company and your position there.

Just Play is an app where you can find sports games to play in, on-demand, near you. I'm the CEO and Founder.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire inDinero, and what were your goals?

InDinero run the accounting of Just Play. I'm a first time founder with 0 accounting experience - so it's a big challenge!

SOLUTION

How did you select this firm and what were the deciding factors?

We looked at what firms were recommended by startup accelerator Y Combinator. InDinero were recommended top so we chose them!

Describe the engagement and overall scope of work in detail, including the stages of the partnership and any software or documents used.

InDinero have ran all the accounting services in the company. They use quick books primarily and arrange all taxes that we need (1099ks, Delaware annual tax etc.)

Describe their billing or cost structure.

We pay InDinero a monthly fee of around $1500

How many resources from the firm's team worked with you, and what were their positions?

We got a lot of time with Nicole W. whose been great. She back dated our accounts and got them sent off in time for the financial years end.

RESULTS & FEEDBACK

Can you share any measurable outcomes of the engagement or general feedback about the services?

Our company has it's accounts fully sorted out so I don't have to worry about them. My focus is fully on the growth of the business which has been extremely helpful. We also use the financial metrics to make strategic decisions.

Describe their project management style, including communication tools and timeliness.

We now speak on a monthly zoom call to tie up the accounts. Nicole messages by email whenever somethings needed. InDinero have been very timely in all of this.

What did you find most impressive or unique about this company?

The most impressive thing about Indinero's is that we have our time freed up, focusing on our core business.

Are there any areas for improvement or something they could have done differently?

Not so far.

BACKGROUND

Briefly describe what your company does and your role there. 

We Design and sell our own and other brand's apparel products as well as jewelry and other accessories online and at two different locations in that state of texas . I have current the CIO of the company

OPPORTUNITY / CHALLENGE

What were your company's goals when you started looking for a partner?

To find a company that can accurately and legally take care of a majority our needs in this area of our business so that we can dedicate more time , focus , and resources on other operations .

SOLUTION

Describe the scope of your partner's work with your company. Please include a summary of any key tasks or deliverables.

They completely handle all of our accounting , booking , and tax related operations and information .

How many people does your company work with?

10+

How did you find this provider?

Referral

Why did you choose to work with them?

• Positive reviews and ratings
• Pricing fits our budget
• Good value for cost
• Referred to me by a trusted source

RESULTS & FEEDBACK

What are the results or deliverables of this partnership that demonstrate progress or success?

Thanks to inDinero, we don't dedicate as much time to this area of business as before. We let professionals handle our financial needs without worrying about any errors or costly mistakes that could really hurt us

How does your team communicate with this service provider?

• In-Person Meetings
• Virtual Meetings
• Phone calls
• Email or Messaging App
• Project Management platform
• Mobile Text Messages

Are there any areas for improvement or something this service provider could have done differently?

It is a bit costly but considering their expertise and dependability from every one involved on their side of our partnership i believe it is well worth it

BACKGROUND

Please describe your company and your position there.

SaaS solution

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire inDinero, and what were your goals?

Accounting Services

SOLUTION

How did you select this firm and what were the deciding factors?

Referral.

Describe the engagement and overall scope of work in detail, including the stages of the partnership and any software or documents used.

The first step was onboarding which lasted a couple of days.With their experience working with similar business, it was straightforward for them to understand the business quickly & run the accounting services for us fully.

Describe their billing or cost structure.

Flexible pricing - billed hourly.

How many resources from the firm's team worked with you, and what were their positions?

About 5 people - who are specialist on their own individual domain.

RESULTS & FEEDBACK

Can you share any measurable outcomes of the engagement or general feedback about the services?

Within a month - they took over all Accounting Services from our side.

Describe their project management style, including communication tools and timeliness.

Well organized. Knowledgable and very responsive.

What did you find most impressive or unique about this company?

They have streamlined our complete accounting, booking, and tax-filing process - allowing us to have a lean finance team & focus on the core part of our business. Furthermore, the team understands the cross-country accounting rules that only a handful of firms do. They help us sleep well at night - knowing that the accounting part of the organization is under control.

Are there any areas for improvement or something they could have done differently?

None that I can think of.

BACKGROUND

Please describe your company and your position there.

I'm the CEO of the company. Ricult is a fintech in Agriculture headquartered in Boston, the USA having operations in Thailand, Pakistan and Vietnam

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire inDinero, and what were your goals?

We hired them purely for accounting services and a part-time CFO, especially for US office.

SOLUTION

How did you select this firm and what were the deciding factors?

Referal from one of my founder friends. The main deciding factors were getting feedback on their services and the number of startups that work with them.

Describe the engagement and overall scope of work in detail, including the stages of the partnership and any software or documents used.

InDinero manages all our accounting requirements, including taxation, management reporting, consolidation of reports, dealing with the IRS, etc.

Describe their billing or cost structure.

Monthly subscription + extra per hour billing for additional services

How many resources from the firm's team worked with you, and what were their positions?

We work with one CFO and one accountant. we also have access to their other teams e.g. tax etc.

RESULTS & FEEDBACK

Can you share any measurable outcomes of the engagement or general feedback about the services?

they re always on top of the timelines related to management reporting and taxes. Never seen any delays.

Describe their project management style, including communication tools and timeliness.

They have a Dashboard that is always updated and all required reports, information, etc are easily accessible. it is a very good and efficient tool

What did you find most impressive or unique about this company?

They were responsive, courteous, knowledgeable, and resourceful.

Are there any areas for improvement or something they could have done differently?

if they could also take care of payroll taxes.

BACKGROUND

Please describe your company and your position there.

We sell at-home sugaring paste for hair removal. I run operations for the company.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire inDinero, and what were your goals?

We are a new company (less than 2 yeas) and we needed an accounting team to clean up our books and give us an accurate understanding of our financial heath. We hadn't even seen an accurate P&L before bringing them on.

SOLUTION

How did you select this firm and what were the deciding factors?

We interviewed a number of firms. Wee chose InDinero because of their experience working with CPG/inventory-holding companies and because of their price.

Describe the engagement and overall scope of work in detail, including the stages of the partnership and any software or documents used.

They started up cleaning up and reconciling our books. Now they manage our end-to-end accounting using Quickbooks online.

Describe their billing or cost structure.

Hourly billing rate

How many resources from the firm's team worked with you, and what were their positions?

3-5 team members:

• Senior controller
• Assistant controller
• Various accountants

RESULTS & FEEDBACK

Can you share any measurable outcomes of the engagement or general feedback about the services?

They were able to clean our 2021 books (which were quite a mess) by February 2022.

Describe their project management style, including communication tools and timeliness.

Great communication and timeliness. The senior controller schedules regular calls with us to go over bills, finances, etc.

What did you find most impressive or unique about this company?

They are very attentive and responsive.

Are there any areas for improvement or something they could have done differently?

We would have liked for them to work a little bit faster on cleaning the 2021 books but we understand it was a very large endeavor