Top BPO Companies in the Czech Republic

Ratings Updated: January 30, 2026

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Featured

What are Featured Providers?

Hugo Inc.

5.0 28 reviews
Premier Verified

$1,000+

< $25 / hr

1,000 - 9,999

Serves Czech Republic

Services provided

25% Customer Service Outsourcing

20% Call Center Services

15% Back Office Outsourcing +4 services

10% Content Moderation Services

10% Data Annotation Services

10% Finance & Accounting Outsourcing (FAO)

10% Sales Outsourcing

Hugo Inc. | Top CX Provider is an outsourcing company specializing in customer experience (CX) and support services. The company consistently receives high praise for its effective project management and adaptability, with 100% of reviewers noting the team's ability to seamlessly integrate into existing operations. Approximately 70% of the feedback highlights the company's impressive cultural fit and commitment to quality, with measurable outcomes like increased efficiency and customer satisfaction.

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Industry Experience

Hugo Inc. has garnered positive feedback across multiple industries, including Financial Services, eCommerce, Automotive, Software, Environmental Services, Advertising & Marketing, Information Technology, and Gaming. Their expertise in customer support, operational efficiency, and content management has consistently been highlighted as a strength. Clients noted significant improvements in response times, customer satisfaction, and overall efficiency. Hugo's ability to adapt to various industry needs, coupled with their commitment to high-quality service, positions them as a valuable partner for businesses seeking to enhance their operations.
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Financial services eCommerce Automotive Food & Beverages Software Information technology Environmental Services Advertising & marketing Gaming Media

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Average Project Cost Breakdown

$50,000 to $199,999 (7) $200,000 to $999,999 (6) $10,000 to $49,000 (2)

What Clients Have Said
Clients consistently commend the company for its exceptional value for money, highlighting that Hugo offers high-quality services at competitive rates. One client noted, 'Good value for cost,' while another emphasized their 'ability to scale services without compromising quality.' Many reviews reflect satisfaction with cost reductions and enhanced operational efficiency, with one client praising an '80% improvement in efficiency' compared to in-house hiring. Overall, the sentiment is overwhelmingly positive, indicating that clients perceive Hugo as a cost-effective partner.
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United States (9) Kenya (3) France (1) Netherlands (1) United Arab Emirates (1) England (1)

Lagos, Nigeria

2nd Floor, 152 Ikorodu Rd, Onipanu, Lagos 102215, Lagos, Nigeria
Lagos, Nigeria 102215

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TECHSPEED INC

4.9 17 reviews
Premier Verified

$1,000+

< $25 / hr

50 - 249

Serves Czech Republic

Services provided

20% Back Office Outsourcing

15% Customer Service Outsourcing

15% Data Annotation Services +5 services

15% Document Digitization & Management

10% Call Center Services

10% Content Moderation Services

10% Litigation Support Services

5% Transcription

TECHSPEED INC is a business process outsourcing company specializing in data entry, data management, and customer service. Reviews highlight their impressive project management, responsive communication, and high accuracy in data-related tasks. Notably, 100% of reviewers praised their ability to deliver projects on time and their adaptability to client needs, while 0% reported any areas for improvement.

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Reviews mention Well-organized projects
Clients consistently praise TechSpeed LLC for their well-organized project management, highlighting their efficiency and accuracy in handling complex data entry tasks. One client noted that Techspeed completed a challenging project involving nearly 5,000 entries within strict time constraints, emphasizing the team's effective communication and proactive issue resolution. The overall sentiment reflects a high level of satisfaction, with clients commending Techspeed's commitment to perfection and their impressive organizational capabilities.

Data Entry for Scholarship Fund

5.0 Jul 11, 2019

Most impressive is their level of organization and their willingness to tackle the project with an expectation of perfection. They understand that it takes hard work on the front side of a technical data entry project to achieve a successful conclusion. Their level of consistency in being efficient, responsive, and error-free is something to be admired.
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Data Entry & Mobile App Dev for Boutique Design Firm

5.0 Dec 17, 2018

We had a single point of contact who kept things clear and organized.
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Average Project Cost Breakdown

Less than $10,000 (6) $10,000 to $49,000 (5)

What Clients Have Said
Clients consistently highlight TECHSPEED INC's competitive pricing and strong value for money. For instance, one client noted that their pricing fit within budget while delivering excellent service. Another emphasized their ability to deliver quality results at a reasonable cost, stating they received top-notch research at an extremely competitive price. Overall, feedback reveals a high satisfaction rate with the cost-effectiveness of their services, coupled with a strong commitment to quality and responsiveness.
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United States (15) Canada (1)

Pune, India

Pune IT Park, 34 Aundh Road, Bhau Patil Marg,
Pune, India 411020
151 - 200

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Connext

5.0 7 reviews
Premier Verified

$1,000+

< $25 / hr

1,000 - 9,999

Serves Czech Republic

Services provided

30% Customer Service Outsourcing

30% Finance & Accounting Outsourcing (FAO)

20% Back Office Outsourcing +1 service

20% IT Staff Augmentation

Connext is a business process outsourcing company specializing in call center services, transaction management, and accounting processes. Reviewers praise Connext for their impressive hiring process, alignment with company values, and capability to rapidly provide skilled personnel. Over 90% of reviewers highlight their effective communication and project management, while some mention the need for increased employee training. The company is recognized for fostering long-term partnerships.

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Industry Experience

Connext has demonstrated expertise across various industries, including entertainment, real estate, financial services, software, and business services. Clients commend their ability to quickly scale teams and improve operational efficiencies. The overall sentiment is highly positive, highlighting strengths in communication, talent acquisition, and alignment with client values. This provider appears particularly well-suited for companies in need of outsourcing solutions to enhance productivity, streamline operations, and support growth in a collaborative manner.
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Arts, entertainment & music Real estate Financial services Software Business services Other Industry

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Average Project Cost Breakdown

$10,000 to $49,000 (1)

What Clients Have Said
Clients consistently highlight Connext's competitive pricing and overall value for money. For instance, one client noted that Connext's pricing fit their budget while aligning with their company values, leading to a successful partnership. Another client emphasized the cost-effectiveness in expanding their operations without the overhead of establishing a legal entity. Overall, the sentiment reflects satisfaction with the balance of cost and quality of service, reinforcing Connext as a reliable outsourcing partner.
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Bogotá, Colombia

7c-51 Calle 139
Bogotá, Colombia 110121
151 - 200

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ICON Communication Centres s.r.o.

Not yet reviewed

$25,000+

Undisclosed

250 - 999

Prague 8, Czech Republic

Services provided

50% Customer Service Outsourcing

25% Call Center Services

25% Sales Outsourcing

ICON Communication Centres s.r.o. Is a Customer Service Outsourcing company founded in 2003. The company specializes in Customer Service Outsourcing and Call Center Services, and is midsize.
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Sykora IT

4.5 5 reviews

$5,000+

$50 - $99 / hr

10 - 49

Brno-střed, Czech Republic

Services provided

20% AI Consulting

20% AI Development

20% Generative AI +4 services

15% AI Agents

10% Cloud Consulting & SI

10% Document Digitization & Management

5% IT Managed Services

Sykora IT is an IT services company specializing in IT service management customization, software development, and system integration. The company boasts a strong track record, with 100% of reviewers noting timely delivery and effective communication. Additionally, 75% of reviewers commend Sykora IT's technical expertise and consultative approach, highlighting their dedication to understanding and fulfilling client needs effectively.

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Reviews mention Puts the customer first
Clients consistently commend Sykora IT for prioritizing customer needs and fostering collaboration. One client highlighted the company's exceptional dedication to understanding their requirements, stating it was 'unheard of in the best possible way.' Additionally, the SCRUM-like project management approach facilitated effective interaction with stakeholders, ensuring timely delivery. Overall, feedback reflects a strong sentiment of customer-centricity, with clients appreciating the team's willingness to challenge and clarify business needs when necessary.

Custom Software Development for Energy Provider

4.0 Sep 8, 2025

The amount of dedication for understanding the customers' needs, is unheard of in the best possible way. Sykora IT's team was able to not only fulfill tasks but also challenge them on the business level, if necessary, to avoid misunderstandings. The project is organized in a SCRUM-like way; This way SykoraIT was able to interact with our internal stakeholders on a more even level, which allowed us to work together more closely and allowed to stay in target time windows, most of the time.
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1 of 4 reviews are 5 stars

$10,000 – $49,000 avg. project cost

Reviewed 4 times in the past 6 months
In the past six months, Sykora IT has garnered positive feedback for their dedication to understanding client needs and delivering effective solutions. Clients praised their expertise in ITSM and Jira integrations, noting significant improvements in efficiency and project management. One client highlighted their ability to challenge business logic constructively, while another commended their clear communication and timely delivery. Overall, the sentiment is highly favorable, with no major areas for improvement identified.
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Average Project Cost Breakdown

$10,000 to $49,000 (2) $50,000 to $199,999 (1)

What Clients Have Said
Clients consistently highlight Sykora IT's favorable pricing and exceptional value for money. One client noted, "good value for cost," while another emphasized that their pricing fit within budget constraints. Overall sentiment reflects satisfaction with the company's ability to deliver high-quality services and solutions that meet project objectives, reinforcing the perception that Sykora IT provides significant value relative to its costs.
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Germany (2) Austria (1) Czech Republic (1)
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Featured

What are Featured Providers?
Remote CoWorker

4.8 172 reviews
Premier Verified

$1,000+

< $25 / hr

1,000 - 9,999

Serves Czech Republic

Services provided

45% Back Office Outsourcing

15% Finance & Accounting Outsourcing (FAO)

10% Call Center Services +3 services

10% Customer Service Outsourcing

10% HR Consulting

10% Sales Outsourcing

Remote CoWorker is a virtual assistance and administrative support company highly praised for its exceptional service delivery and flexibility in handling diverse business needs. Clients reported significant productivity improvements, with many indicating increased efficiency and time savings. Notably, 100% of reviewers highlighted their impressive communication and project management skills, while also acknowledging the company's ability to tailor solutions to fit client budgets and values.

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Reviews mention Personable
Client feedback highlights Remote CoWorker's personable approach, with one client noting their staff's genuine interest in supporting business growth. Another client emphasized the ease of communication and the friendly nature of their virtual assistants, describing them as competent and willing to learn. Overall, the sentiment reflects a strong appreciation for the company's personable interactions, suggesting that clients feel valued and supported throughout their engagement.

Virtual Assistance for Financial Advisory & Consulting Firm

5.0 Sep 29, 2024

What stood out most about this company was their ability to seamlessly combine efficiency with adaptability, delivering exceptional results while maintaining a personalized approach.
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VA Services for Damage Claims Firm

5.0 Dec 17, 2020

The VAs are competent, easy to talk with and are willing to be trained. They have good personalities. The company also gives support if you tell them what you need.
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Legal Assistance Outsourcing for Law Firm

5.0 Jun 23, 2025

Remote CoWorker has been unbelievably responsive in terms of customer service and making me feel like a valued customer. We communicate via email and Zoom. Remote CoWorker is very personable in an age when it's hard to talk to people.
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20 of 20 reviews are 5 stars

Less than $10,000 avg. project cost

Reviewed 20 times in the past 6 months
In the last six months, clients have consistently praised Remote CoWorker for their impressive communication and efficiency. For instance, a CEO noted a 30% productivity increase attributed to their administrative support. Clients reported timely responses, effective onboarding, and a seamless matching process with virtual assistants. Overall sentiment is overwhelmingly positive, with many stating they experienced significant time savings and improved operational efficiency, leaving little room for suggested improvements.
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Average Project Cost Breakdown

Less than $10,000 (51) $10,000 to $49,000 (12) $50,000 to $199,999 (3) $200,000 to $999,999 (1) $1,000,000 to $9,999,999 (1)

What Clients Have Said
Clients consistently highlight Remote CoWorker's cost-effectiveness and value for money, with numerous reviews praising their competitive pricing and high-quality service. For instance, one client from Transform & Renew PLLC noted that their pricing fit their budget while providing good value for the cost. Similarly, another client emphasized the impressive quality of work relative to the affordable rates. Overall, the sentiment reflects satisfaction with the services rendered, aligning well with clients' financial expectations.
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United States (106) Canada (3) United Arab Emirates (2) Australia (1) Belgium (1) Ireland (1) England (1)
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HelpSquad

5.0 11 reviews
Premier Verified

$1,000+

< $25 / hr

250 - 999

Serves Czech Republic

Services provided

40% Back Office Outsourcing

30% Call Center Services

30% Customer Service Outsourcing

HelpSquad is a customer service outsourcing company specializing in live chat support, call center augmentation, and virtual assistance across various industries. The company consistently receives high praise for its responsiveness, personalized service, and cost-effective solutions. Approximately 100% of reviewers commend HelpSquad for their attentive project management, while about 70% highlight significant improvements in lead generation and client engagement.

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Reviews mention Detail-oriented
Clients consistently praise HelpSquad for their exceptional attention to detail, noting that tasks are completed on time and with great precision. One client highlighted, "the entire team communicates promptly and with great attention to detail," while another remarked on their impressive ability to avoid repeating mistakes, stating, "they've also never done the same mistake twice." Overall, the sentiment reflects a strong appreciation for HelpSquad's meticulous approach, contributing to enhanced service quality and operational efficiency.

Sales Outsourcing & Call Center Services for Cosmetic & Surgical Dentistry

5.0 Feb 12, 2024

We're impressed with their attention to detail. They've also never done the same mistake twice.
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Call Center Services for Property Management Company

5.0 Dec 10, 2025

Communication is exceptional. From the sales process with Jason, to onboarding with Chad, and now our account management with James and Rose, the entire team communicates promptly and with great attention to detail.
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2 of 2 reviews are 5 stars

$50,000 – $199,999 avg. project cost

Reviewed 2 times in the past 6 months
Recent reviews for HelpSquad reflect a strong overall sentiment, highlighting exceptional communication and effective service delivery. Clients from Vello Property Management noted a 25% increase in guest communication hours and 33% labor cost savings, praising the team's responsiveness and attention to detail. Similarly, National University emphasized the seamless integration of HelpSquad's solutions, describing their service as 'turn key' and adaptable to changing needs. Overall, HelpSquad is recognized for its high value and personalized service.
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Industry Experience

HelpSquad has demonstrated strong expertise across various industries, including Real Estate, Advertising & Marketing, Medical, Manufacturing, and Education. Clients noted exceptional communication and timely project delivery, leading to significant improvements in customer service efficiency, lead generation, and operational cost savings. Overall sentiment is positive, highlighting HelpSquad's adaptability and responsiveness, making them a suitable partner for businesses seeking comprehensive customer support solutions.
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Real estate Education Pharmaceuticals Advertising & marketing Medical Consumer Products Manufacturing Business services Software Supply Chain, Logistics, and Transport Healthcare

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Hatboro, Pennsylvania (3) New Orleans, Louisiana (1) Rochester, Minnesota (1) San Diego, California (1) Lexington, Kentucky (1) Oak Brook, Illinois (1) Lawrenceville, New Jersey (1) Quakertown, Pennsylvania (1) Souderton, Pennsylvania (1)
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Select VoiceCom

4.8 9 reviews
Premier Verified

$5,000+

< $25 / hr

1,000 - 9,999

Serves Czech Republic

Services provided

30% Call Center Services

30% Customer Service Outsourcing

10% Back Office Outsourcing +3 services

10% Finance & Accounting Outsourcing (FAO)

10% IT Staff Augmentation

10% Sales Outsourcing

Select VoiceCom is a customer service and sales outsourcing company praised for its ability to enhance client operations through effective team staffing and management. Across reviews, 100% highlight their exemplary project management and communication, often going above expectations. Approximately 85% of reviews mention their cultural alignment and responsiveness, while results include increased sales, customer satisfaction, and overall efficiency.

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0 of 1 reviews is 5 stars

$10,000 – $49,000 avg. project cost

Reviewed 1 time in the past 6 months
In the past six months, Select VoiceCom has received positive feedback for their exceptional organization and communication skills. A Chief People Officer from a financial services company highlighted their quick response times and personalized approach, noting their alignment with company values as a key reason for selection. The client reported successful hiring outcomes and praised Select VoiceCom's openness to suggestions, indicating a strong overall sentiment and satisfaction with the partnership.
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Industry Experience

Select VoiceCom exhibits strong capabilities across various industries, including Media, Business Services, Advertising & Marketing, Pharmaceuticals, Financial Services, and Legal. Clients commend their reliability, project management, and the ability to deliver measurable results, such as increased sales and improved customer service. Overall, feedback suggests a positive sentiment, particularly in the Financial Services and Legal sectors, where their attention to quality and client needs is highlighted as a key strength.
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Media Business services Advertising & marketing Pharmaceuticals Other industries Legal Financial services

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Average Project Cost Breakdown

$10,000 to $49,000 (2) $50,000 to $199,999 (2) $1,000,000 to $9,999,999 (2) $200,000 to $999,999 (1)

What Clients Have Said
Clients express a strong sentiment regarding Select VoiceCom's cost-effectiveness and value for money, often highlighting it as a key reason for their selection. One client noted it offered 'good value for cost,' and another mentioned the 'high ratings' and 'great culture fit' that justified their investment. Overall, feedback indicates that Select VoiceCom consistently delivers results that exceed expectations, making them a reliable partner for various business needs.
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United States (7) Australia (1)

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OKIN BPS

Not yet reviewed

$1,000+

< $25 / hr

250 - 999

Ostrava, Czech Republic

Services provided

60% Back Office Outsourcing

40% Customer Service Outsourcing

OKIN BPS is a Back Office Outsourcing company. In Ostrava, Czech Republic, the agency specializes in Back Office Outsourcing and Customer Service Outsourcing.
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Asistentka CZ (OsobniAsistentka.cz)

Not yet reviewed

Undisclosed

Undisclosed

10 - 49

Praha 9, Hloubětín , Czech Republic

Services provided

40% Call Center Services

35% Customer Service Outsourcing

25% Back Office Outsourcing

Asistentka CZ (OsobniAsistentka.cz) is a call center. Established in 2011, the agency offers Call Center Services and Customer Service Outsourcing.
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Moje sluchátko s.r.o.

Not yet reviewed

Undisclosed

Undisclosed

2 - 9

Prague 4, Czech Republic

Services provided

50% Customer Service Outsourcing

25% Back Office Outsourcing

25% Call Center Services

Moje sluchátko s.r.o. Is a Prague 4, Czech Republic-based Customer Service Outsourcing company. Their services include Customer Service Outsourcing and Back Office Outsourcing.
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Mynd

Not yet reviewed

$5,000+

$50 - $99 / hr

50 - 249

Prague, Czech Republic

Services provided

80% Video Production

10% Call Center Services

10% Graphic Design

Mynd is a video production agency. They are in Prague, Czech Republic and have midsize team of experts. Their services include Video Production and Graphic Design.
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EFSETE Pharma

Not yet reviewed

Undisclosed

Undisclosed

10 - 49

Ostrava, Czech Republic

Services provided

20% Back Office Outsourcing

20% Business Consulting

20% Call Center Services +2 services

20% Marketing Strategy

20% Sales Outsourcing

EFSETE Pharma is a Marketing Strategy company launched in 2016. Their services include Marketing Strategy and Business Consulting.
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What are Featured Providers?
Boldr.

4.8 10 reviews
Premier Verified

$1,000+

Undisclosed

1,000 - 9,999

Serves Czech Republic

Services provided

50% Customer Service Outsourcing

15% Back Office Outsourcing

15% Call Center Services +2 services

15% Employer of Record (EOR) Services

5% Data Annotation Services

Boldr. is a versatile BPO company specializing in customer support, technical support, and data monitoring services. Reviews reveal a consistently positive reception, with commendations for their project management, customization, and commitment to client success. Approximately 90% of reviewers highlight their effective communication, responsiveness, and cultural alignment. However, some suggest improvements in recruitment timelines, particularly for non-English roles. Overall, Boldr. is recognized for its dedication to employee well-being and client satisfaction.

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Reviews mention Honest
Client feedback regarding Boldr. emphasizes the importance of honesty in their partnership. A senior customer experience manager highlighted that effective collaboration requires both parties to be clear about expectations for successful execution. The ongoing evolution of Boldr. with their business was noted positively, indicating that transparency fosters mutual growth. However, the client also recognized that as a newer company, there is room for improvement in developing processes, suggesting an honest dialogue is essential for progress.

Email, Call and Chat BPO Support for Home Goods Company

4.5 May 27, 2022

Managing a partnership with Boldr. requires each partner to be very honest with the other. Customers need to be clear about what they want so Boldr. can execute it.
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BPO, EOR & Customer Service Outsourcing for Online Platform

5.0 Feb 11, 2025

Their CEO, David, is genuinely connected to their mission, which is to really take care of people and do great outsourcing work. He really cared about that and being a good partner. He really sees the relationship as a partnership. They’re the most genuine business partner I’ve found. Boldr. is the most genuine group of people. They care about people and want to do the right thing.
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Industry Experience

Boldr has demonstrated expertise across various industries, including Consumer Products, Retail, Manufacturing, and Other Industries, consistently receiving positive feedback. Clients appreciate their adaptability, strong project management, and ability to provide tailored solutions. In Consumer Products and Retail, they excelled in enhancing customer support metrics and operational efficiency. In Manufacturing, they contributed to improved data accuracy. Overall, Boldr is recognized for its genuine partnership approach and commitment to client success, making them a suitable choice for businesses in these sectors.
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Other industries Consumer products & services Other Industry Retail Manufacturing Consumer Products

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United States (6) Austria (1) Canada (1)

Mérida, Mexico

3F Conexion 60, Calle 60 #346
Mérida, Mexico 97000
151 - 200

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MarKam Solutions

5.0 9 reviews
Premier Verified

$1,000+

< $25 / hr

50 - 249

Serves Czech Republic

Services provided

30% Call Center Services

20% Customer Service Outsourcing

20% IT Managed Services +2 services

20% Sales Outsourcing

10% Back Office Outsourcing

MarKam Solutions is a versatile outsourcing provider specializing in technical support, sales, operations, and customer service. Across multiple reviews, clients commend their professional management, alignment with company values, and ability to meet budget constraints. With over 90% positive feedback, MarKam Solutions is praised for their adaptability, responsiveness, and the strategic impact on metrics such as customer satisfaction and sales growth.

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3 of 3 reviews are 5 stars

$10,000 – $49,000 avg. project cost

Reviewed 3 times in the past 6 months
Recent client feedback for MarKam Solutions highlights a strong overall sentiment, emphasizing their exceptional project management and responsiveness. Clients noted significant improvements in key performance metrics, such as a 50% increase in lead generation and a 35% rise in conversion rates. A Project Manager praised their adaptability and personal approach, while a Senior Account Manager highlighted their seamless integration into existing workflows. Overall, clients expressed high satisfaction with the quality, value, and culture fit of MarKam Solutions.
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Industry Experience

MarKam Solutions has demonstrated expertise across various sectors, including Advertising & Marketing, Supply Chain & Logistics, Manufacturing, Transportation, and Information Technology. Clients commend their ability to enhance operational efficiency, boost sales, and improve customer satisfaction. The overall sentiment is highly positive, particularly within Supply Chain & Logistics, where they provided significant cost reductions and revenue growth. Their strengths lie in adaptability, effective communication, and a strong understanding of industry-specific needs, making them a suitable partner across these diverse fields.
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Advertising & marketing Information technology Supply Chain, Logistics, and Transport Manufacturing Transportation

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Average Project Cost Breakdown

$50,000 to $199,999 (3) $10,000 to $49,000 (1) $200,000 to $999,999 (1)

What Clients Have Said
Clients consistently praised MarKam Solutions for their competitive pricing and excellent value for money. One client highlighted that their pricing fit the budget while providing a 'good value for cost.' Another noted a 35% decrease in labor costs while meeting sales goals, emphasizing affordability without sacrificing quality. Overall, feedback reflects strong satisfaction with cost-effectiveness, suggesting that MarKam Solutions delivers substantial value relative to their fees.
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TDCX

4.8 12 reviews
Verified

$100,000+

Undisclosed

10,000+

Singapore

Services provided

50% Customer Service Outsourcing

20% Sales Outsourcing

10% Business Consulting +2 services

10% Call Center Services

10% Content Moderation Services

TDCX is a business process outsourcing company specializing in customer service, technical support, and risk assessment across diverse industries, primarily in the APAC region. The company receives consistently positive feedback, with reviews highlighting their scalability, efficient communication, and proactive problem-solving capabilities. Clients appreciate their ability to adapt quickly to changes and deliver high-quality outcomes, with approximately 90% of feedback being positive.

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Reviews mention Professional
The overall sentiment regarding TDCX's professionalism is highly positive. Clients commend their ability to adapt quickly to changing demands and deliver on promises. A Lenovo EMEA sales manager noted a significant 8% improvement in customer satisfaction linked to TDCX's professionalism and understanding of customer needs. Furthermore, the dedicated operations manager was praised for providing valuable insights and supporting workforce management, contributing to the successful collaboration and operational excellence.

Call Center Services for Tech Company

5.0 Jun 16, 2021

Customer satisfaction is also an important factor. TDCX has contributed year-over-year (YoY), from 2020 to 2021, to an 8% improved customer satisfaction rating across the criteria of professionalism, understanding customer needs, and product knowledge. That’s a huge improvement for us overall.
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Call Center Services for Tech Company

5.0 Jun 16, 2021

From our experience, I can only share good feedback from an operational point of view. We have a dedicated operations manager who serves our needs and can deep-dive into numbers. He supports the workforce and gives good insights into numbers we hadn’t previously looked at to improve processes further together.
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Call Center Services for Tech Company

5.0 Jun 16, 2021

TDCX delivers what they promise and exceeds results, even with difficult constraints. When we worked remotely, they also had to find solutions for their employees. They ensure future success for our business by delivering an exceptional customer experience.
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More responsive than most other service providers

TDCX is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.
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Singapore (7) Germany (1) Spain (1) United States (1)

São Paulo, Brazil

Avenida Paulista 1374 – 6th floor, Bela Vista
São Paulo, Brazil 01310-100
101 - 150

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DomiCall s.r.o.

Not yet reviewed

Undisclosed

Undisclosed

50 - 249

Písek, Czech Republic

Services provided

100% Call Center Services

DomiCall s.r.o. Is a call center. The Písek, Czech Republic-based company was launched in 1998. Their team focuses on Call Center Services.
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Quantcom

Not yet reviewed

Undisclosed

Undisclosed

50 - 249

Prague, Czech Republic

Services provided

50% Call Center Services

50% Recruiting

Quantcom is a telephone answering service and Recruiting company. They were launched in 1996, and their services include Call Center Services and Recruiting.
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What are Featured Providers?
Big Outsource

5.0 46 reviews
Premier Verified

$10,000+

< $25 / hr

250 - 999

Serves Czech Republic

Services provided

40% Customer Service Outsourcing

30% Back Office Outsourcing

20% Call Center Services +1 service

10% Finance & Accounting Outsourcing (FAO)

Big Outsource is a professional virtual assistance service provider specializing in administrative support, customer service, and content management tasks. Reviews indicate a high level of satisfaction, with approximately 90% of clients noting improvements in efficiency and communication. Clients appreciate their proactive project management and seamless integration into existing workflows, though some desire more proactive tool suggestions and flexible support hours.

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Reviews mention Exceptional results
Clients have reported exceptional results from their collaboration with Big Outsource, highlighting significant improvements in operational efficiency and client satisfaction. For instance, one CEO noted a 17% increase in content engagement and recovered 10 hours weekly for strategic tasks. Another client experienced a 40% reduction in appointment scheduling turnaround time and a 30% surge in customer satisfaction ratings. Overall, feedback emphasizes Big Outsource's professionalism, adaptability, and commitment to client success, establishing them as a valuable partner.

Data Entry for E-Commerce Company

5.0 Jul 26, 2023

Our experience with Big Outsource has been remarkably positive. They have proven to be a dependable outsourcing partner, showing substantial knowledge and understanding of our needs. Big Outsource has consistently delivered high-quality work, and their dedication to our projects is evident. They've shown professionalism throughout our partnership and continue to strive for excellence, a trait we highly admire.
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Call Center Services for Logistics Company

5.0 Jul 23, 2023

The measurable outcomes from our collaboration with Big Outsource have been nothing short of exceptional. First and foremost, our customer satisfaction ratings have shown a significant increase since partnering with them. Customer feedback indicates that they appreciate the faster response times and the professional and knowledgeable support provided by the call center agents.
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Virtual Assistant for IT Co

5.0 Jun 12, 2025

Within the first month, I saw a 40% decrease in client turnaround time for appointment scheduling. Missed tasks dropped to nearly zero thanks to daily updates and organized reminders. I recovered approximately 10–12 hours of productive time weekly, which I could reinvest into business growth.
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Industry Experience

Big Outsource has demonstrated notable expertise across various industries, including Information Technology, eCommerce, Healthcare, Financial Services, and Consumer Products. Clients commend their ability to enhance operational efficiency, improve customer service response times, and maintain a high standard of quality. Overall sentiments reflect a strong alignment of values, professionalism, and effective communication, making them a suitable partner for businesses seeking reliable support in these sectors.
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Healthcare Software Financial services Chemicals & Biotechnology Other industries Wellness & Fitness Beauty Education Medical Real estate Retail Telecommunications Beauty & Cosmetics Arts, entertainment & music Legal Supply Chain, Logistics, and Transport Consulting Consumer Products Information technology eCommerce

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Average Project Cost Breakdown

$50,000 to $199,999 (15) $10,000 to $49,000 (1) $200,000 to $999,999 (1)

What Clients Have Said
Clients frequently commend Big Outsource for their competitive pricing and exceptional value for money. Many highlighted that the pricing fit their budgets while still delivering high-quality service. For instance, one client noted a 70% reduction in in-house admin workload and a 15% increase in client satisfaction, emphasizing the value derived from their partnership. Overall, the sentiment reflects strong satisfaction with cost versus the quality of service provided, underscoring Big Outsource's alignment with client needs and expectations.
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More responsive than most other service providers

Big Outsource is responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.
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Remote Team Solutions

5.0 22 reviews
Premier Verified

Undisclosed

Undisclosed

250 - 999

Serves Czech Republic

Services provided

10% Back Office Outsourcing

10% Call Center Services

10% Customer Service Outsourcing +7 services

10% Employer of Record (EOR) Services

10% Finance & Accounting Outsourcing (FAO)

10% HR Outsourcing

10% IT Staff Augmentation

10% Recruitment Process Outsourcing

10% Sales Outsourcing

10% Staffing

Remote Team Solutions specializes in staffing and recruitment, offering services like virtual assistance, customer care outsourcing, and recruitment support for various industries. With a 100% positive feedback rate, clients highlight their reliability, trustworthiness, and alignment with company values. Over 75% of reviewers appreciate their timely delivery and cost-effective solutions, with many noting the company's exceptional project management and responsiveness.

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1 of 1 reviews is 5 stars

Unknown avg. project cost

Reviewed 1 time in the past 6 months
Recent reviews for Remote Team Solutions reflect a strong overall sentiment of trust and satisfaction. A CTO from Nutiliti highlighted their effective management of utility operations, praising RTS for their alignment with company values and high-quality project management. The client noted the impressive level of trust established over four years of collaboration, with no areas for improvement identified. This indicates a robust partnership conducive to ongoing growth and success.
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Industry Experience

Remote Team Solutions has garnered positive feedback across various industries, including Legal, Construction, Software, Human Resources, Media, Advertising & Marketing, Food & Beverages, Real Estate, and IT Services. Clients commend their responsiveness, quality of talent, and effective project management, resulting in improved operations, customer satisfaction, and employee retention. The overall sentiment is highly favorable, with many clients noting the provider's ability to align with specific industry needs and enhance organizational efficiency.
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Legal Other Industry Construction Human Resources Media Advertising & marketing IT Services Retail Business services Real estate Food & Beverages Software

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United States (17) Ireland (1) Mexico (1) New Zealand (1) England (1)

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Call Center Solutions Africa(CCSA)

5.0 1 review

$5,000+

Undisclosed

10 - 49

Services provided

25% Call Center Services

25% Sales Outsourcing

20% Customer Service Outsourcing +2 services

15% Back Office Outsourcing

15% CRM Consulting and SI

Call Center Solutions Africa (CCSA) is a full-service outsourcing provider helping businesses launch, scale, and optimize omnichannel teams of expert-led contact center teams in Africa. We
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Leadspicker

Not yet reviewed

Undisclosed

Undisclosed

50 - 249

Prague, Czech Republic

Services provided

50% Business Consulting

50% Sales Outsourcing

Leadspicker is a midsize Business Consulting and Sales Outsourcing company. Launched in 2015, the team focuses on Business Consulting and Sales Outsourcing.
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Devart

Not yet reviewed

$1,000+

Undisclosed

50 - 249

Prague, Czech Republic

Services provided

20% Application Management & Support

20% Back Office Outsourcing

20% Custom Software Development +2 services

20% Mobile App Development

20% Web Development

Devart is a custom software development company. The firm is based in Prague, Czech Republic. Their services include Custom Software Development and Web Development.
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Euromos Global

Not yet reviewed

Undisclosed

$25 - $49 / hr

2 - 9

Prague, Czech Republic

Services provided

40% Business Consulting

25% Back Office Outsourcing

15% Digital Strategy +2 services

10% Accounting

10% Finance & Accounting Outsourcing (FAO)

Founded in 2022, Euromos Global is a Business Consulting company. Their services include Business Consulting and Back Office Outsourcing.
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Accace Global

Not yet reviewed

$1,000+

$25 - $49 / hr

250 - 999

Brno, Czech Republic

Services provided

10% Accounting

10% Corporate Law

10% Finance & Accounting Outsourcing (FAO) +11 services

10% HR Consulting

10% HR Outsourcing

10% Tax Law

5% Back Office Outsourcing

5% Bankruptcy Law

5% Compliance Consulting

5% Document Digitization & Management

5% Finance Law

5% Intellectual Property Law

5% Labor & Employment Law

5% Real Estate Law

Accace Global, a Finance & Accounting Outsourcing (FAO) company, was established in 2006. The midsize team offers Finance & Accounting Outsourcing (FAO) and Accounting.
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Brno, Czech Republic

Vídeňská 995/63
Brno, Czech Republic 639 00
41 - 49

+420 511 188 000 1

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Vox Code

5.0 1 review

$5,000+

$25 - $49 / hr

10 - 49

Brno, Czech Republic

Services provided

45% Custom Software Development

25% BI & Big Data Consulting & SI

10% Back Office Outsourcing +2 services

10% Low/No Code Development

10% Web Design

Vox Code is a data management company specializing in data entry, wrangling, and project management services. They have received consistently positive feedback, with clients praising their timely delivery, accuracy, and excellent value. Approximately 100% of the reviews highlight their friendly and organized approach, indicating a strong culture fit and effective communication.

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Industry Experience

Vox Code has demonstrated strong expertise in the software industry, particularly in data operations and analytics. Clients have praised their effective project management, timely delivery, and excellent communication. Their strengths lie in data entry, wrangling, and transcription services. Overall, feedback indicates a positive sentiment, highlighting Vox Code's ability to add value and adapt to client needs, making them a suitable partner for similar projects in the software sector.
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Software

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Average Project Cost Breakdown

$200,000 to $999,999 (1)

What Clients Have Said
Clients have consistently noted that Vox Code offers good value for cost, highlighting their friendly and organized approach. One client specifically mentioned the company's ability to deliver items on time and with accuracy, reinforcing the perception of high value. There were no negative comments regarding pricing or value; the decision to terminate a contract was attributed solely to the client's circumstances, not the quality of service received.
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Brno, Czech Republic

Pod Školou
Brno, Czech Republic 625 00
2 - 5

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ATMT Inc.

Not yet reviewed

Undisclosed

Undisclosed

10 - 49

Prague, Czech Republic

Services provided

20% Advertising

20% Branding

20% CRM Consulting and SI +2 services

20% Email Marketing

20% Sales Outsourcing

ATMT Inc. Is an Advertising company. The firm is located in Prague, Czech Republic. Their services include Advertising and Branding.
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Axellerato

Not yet reviewed

$1,000+

$25 - $49 / hr

2 - 9

Prague, Czech Republic

Services provided

20% Branding

20% Content Moderation Services

20% E-Commerce Development +2 services

20% Sales Outsourcing

20% Social Media Marketing

Axellerato is a branding agency. They are located in Prague, Czech Republic and have small team of experts. Their services include Branding and Social Media Marketing.
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Cybronet

Not yet reviewed

$5,000+

$50 - $99 / hr

2 - 9

Praha, Czech Republic

Services provided

20% Branding

20% Customer Service Outsourcing

20% Mobile App Development +2 services

20% Product Design

20% Web Design

Located in Praha, Czech Republic, Cybronet is a branding firm. They focus on Branding and Web Design.
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Comeflex Office

Not yet reviewed

Undisclosed

Undisclosed

2 - 9

Prague, Czech Republic

Services provided

50% Back Office Outsourcing

30% Business Consulting

20% Commercial Property Management

Comeflex Office is a Back Office Outsourcing company. The Prague, Czech Republic-based firm was founded in 2001. Their services include Back Office Outsourcing and Business Consulting.
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Lead Magnet

Not yet reviewed

$1,000+

$25 - $49 / hr

10 - 49

Praha 9, Czech Republic

Services provided

15% Branding

15% Email Marketing

15% Graphic Design +4 services

15% Marketing Strategy

15% Pay Per Click

15% Social Media Marketing

10% Sales Outsourcing

Lead Magnet is a Praha 9, Czech Republic-based branding agency. The team offers Branding and Marketing Strategy.
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Inovaflow

Not yet reviewed

$1,000+

$50 - $99 / hr

2 - 9

Prague, Czech Republic

Services provided

25% API Development

25% IT Managed Services

15% Document Digitization & Management +5 services

10% Custom Software Development

10% Web Development

5% AI Agents

5% Data Annotation Services

5% Low/No Code Development

Inovaflow is a small IT managed services company located in Prague, Czech Republic. The team focuses on IT managed services and API Development.
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Comdata Czech

Not yet reviewed

$1,000+

< $25 / hr

50 - 249

Prague, Czech Republic

Services provided

70% Call Center Services

20% Customer Service Outsourcing

10% Sales Outsourcing

Comdata Czech is a call center company located in Prague, Czech Republic. Established in 1987, the team specializes in Call Center Services and Customer Service Outsourcing.
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Peritum

Not yet reviewed

Undisclosed

Undisclosed

2 - 9

Praha 2, Czech Republic

Services provided

70% Accounting

30% Customer Service Outsourcing

Peritum is an Accounting company. The team offers Accounting and Customer Service Outsourcing, and the firm is based in Praha 2, Czech Republic.
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Digital First Marketing Group

Not yet reviewed

Undisclosed

Undisclosed

50 - 249

Prague, Czech Republic

Services provided

20% Content Marketing

20% Customer Service Outsourcing

20% Graphic Design +3 services

20% Marketing Strategy

10% Direct Marketing

10% Video Production

Located in Prague, Czech Republic, Digital First Marketing Group is a Marketing Strategy company. The team offers Marketing Strategy and Content Marketing.
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outsourcingemail

Not yet reviewed

Undisclosed

Undisclosed

Freelancer

Opava, Czech Republic

Services provided

100% Customer Service Outsourcing

Outsourcingemail is a Customer Service Outsourcing company. Located in Opava, Czech Republic, their team provides Customer Service Outsourcing.
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Smart Solutions

5.0 20 reviews

$1,000+

$25 - $49 / hr

250 - 999

Prague, Czech Republic

Services provided

90% Recruiting

10% Back Office Outsourcing

Smart Solutions is a recruitment and HR services provider that excels in swiftly and efficiently sourcing top-tier professionals, particularly in tech and IT domains. Praised for their professionalism and cultural alignment, they boast a 100% success rate in fulfilling challenging recruitment needs. Approximately 90% of reviewers commend their rapid communication and expert project management, highlighting their ability to deliver significant time and resource savings.

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Reviews mention Professional
The sentiment regarding Smart Solutions' professionalism is overwhelmingly positive. Clients consistently highlight their effective communication, thorough candidate profiling, and rapid response times. For instance, a Sales Director noted their 'fast and comfortable communication' and a 100% success rate in filling positions. Similarly, a CEO praised their 'high level of job closures' and 'people-centered approach.' Overall, clients express high satisfaction, noting Smart Solutions' ability to deliver quality service and meet specific project needs efficiently.

Recruiting Services for Global Software Vendor

5.0 Sep 25, 2023

First of all, their approach is clearly professional because they created high-quality and in-depth psychological profiles of candidates, conducted an analysis of our company's values, and presented candidates who best fit our corporate culture. The project management was excellent as well, as they were always available and kept us informed of the progress.
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Employee Leasing for Software Development Firm

5.0 Mar 14, 2023

Team that was proposed By Smart Solutions was very professional. Our team and our client were satisfied with the project's result. We were very surprised that Smart Solutions was ready to help us with estimation of the project and they were very accurate in it.
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Staff Augmentation for Software Development Company

5.0 Dec 20, 2022

I like to work with professionals who know their business. Specialists in business management have shown themselves to be absolute experts in their field.
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Specialist Search & Partnership for Recruitment Agency

5.0 Nov 25, 2022

During our cooperation, we gained valuable experience working with professionals. The most remarkable thing about our partnership was the opportunity to cooperate with professionals. We launched our project quite quickly and achieved the desired goals.
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HR Services for Outsourced Contact Center

5.0 Aug 12, 2022

The company provided professional recruitment. We were impressed by the speed with which we hired the first professionals. And the fact that we continue to cooperate with them.
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Industry Experience

Smart Solutions has received positive feedback across multiple industries, including Software, IT Services, Advertising & Marketing, and Financial Services. Clients commend their expertise in recruitment, with notable success in filling specialized roles swiftly and efficiently. The overall sentiment is favorable, highlighting strengths such as effective communication, understanding of client needs, and the ability to deliver high-quality candidates. Potential clients in these sectors can expect a reliable partner for their recruitment needs, particularly in tech and specialized positions.
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Human Resources Software Advertising & marketing IT Services Other Industry Business services Financial services Gaming Logistics & Supply Chain

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Average Project Cost Breakdown

Less than $10,000 (7) $10,000 to $49,000 (5) $50,000 to $199,999 (1)

What Clients Have Said
Smart Solutions is praised for its cost-effectiveness and value for money, with clients noting that their services, while not the cheapest, deliver exceptional quality. One client highlighted that they saved significant time and money by engaging Smart Solutions, while another emphasized the good value for the cost, stating, 'there is something to pay for if you want the best quality services.' Overall, the sentiment reflects satisfaction with pricing relative to the quality of service provided.
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Ukraine (14) Czech Republic (1) United States (1)
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R3SEARCH Recruitment

Not yet reviewed

Undisclosed

Undisclosed

2 - 9

Prague, Czech Republic

Services provided

20% Accounting

20% Executive Search

20% Sales Outsourcing +2 services

20% Social Media Marketing

20% Staffing

Social media marketing agency R3SEARCH Recruitment is headquartered in Prague, Czech Republic. Their services include Social Media Marketing and Accounting.
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Marketing Prague

Not yet reviewed

Undisclosed

Undisclosed

2 - 9

Prague, Czech Republic

Services provided

20% Advertising

20% Event Marketing

20% Market Research +2 services

20% Sales Outsourcing

20% Social Media Marketing

Marketing Prague is a small Advertising company based in Prague, Czech Republic. Their services include Advertising and Market Research.
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Accace Czech Republic

Not yet reviewed

Undisclosed

Undisclosed

250 - 999

Prague 4, Czech Republic

Services provided

70% Accounting

15% Back Office Outsourcing

15% Customer Service Outsourcing

Accace Czech Republic, an Accounting company, offers Accounting and Back Office Outsourcing. The agency is located in Prague 4, Czech Republic.
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CEE Insight International

Not yet reviewed

Undisclosed

Undisclosed

50 - 249

Praha, Czech Republic

Services provided

40% Call Center Services

30% Email Marketing

30% Market Research

CEE Insight International is a midsize phone answering service launched in 2000. Their services include Call Center Services and Email Marketing.
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Alderman Agency

Not yet reviewed

$1,000+

$50 - $99 / hr

Freelancer

Prague 6 — Dejvice, Czech Republic

Services provided

30% Content Writing Services

30% Social Media Marketing

20% Content Marketing +2 services

10% Business Consulting

10% Sales Outsourcing

Based in Prague 6 — Dejvice, Czech Republic, Alderman Agency is a social media marketing agency. They offer Social Media Marketing and Content Writing Services.
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Di Raffaele Accounting

Not yet reviewed

Undisclosed

Undisclosed

2 - 9

Praha 5, Czech Republic

Services provided

70% Accounting

30% Back Office Outsourcing

Founded in 2017, Di Raffaele Accounting is a small Praha 5, Czech Republic-based Accounting company. Their team specializes in Accounting and Back Office Outsourcing.
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Jaros Consulting

Not yet reviewed

Undisclosed

Undisclosed

10 - 49

Prague , Czech Republic

Services provided

50% Business Consulting

25% Back Office Outsourcing

25% HR Consulting

Jaros Consulting, a Business Consulting company, specialize in Business Consulting and Back Office Outsourcing. They were founded in 1998.
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MakesYouLocal A/S

Not yet reviewed

$1,000+

$50 - $99 / hr

50 - 249

Brno, Czech Republic

Services provided

25% Customer Service Outsourcing

25% Translation

10% Call Center Services +5 services

10% Other Digital Marketing

10% Pay Per Click

10% Social Media Marketing

5% Digital Strategy

5% Market Research

MakesYouLocal A/S is a Translation company. Launched in 2010, the team focuses on Translation and Customer Service Outsourcing.
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Brno, Czech Republic

Cyrilská
Brno, Czech Republic 602 00
2 - 5

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iGuana

Not yet reviewed

Undisclosed

Undisclosed

50 - 249

Prague, Czech Republic

Services provided

100% Document Digitization & Management

Document Digitization & Management company iGuana was launched in 1985. Based in Zaventem, Belgium and Zundert, Netherlands, the team offers Document Digitization & Management.
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Prague, Czech Republic

K Bílému Vrchu 3040/16
Prague, Czech Republic 193 00

+420 273 132 276

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Webhelp

Not yet reviewed

Undisclosed

Undisclosed

10,000+

Prague, Czech Republic

Services provided

33% Customer Service Outsourcing

23% Call Center Services

15% Sales Outsourcing +17 services

5% Back Office Outsourcing

5% Business Consulting

5% Finance & Accounting Outsourcing (FAO)

1% AI Development

1% BI & Big Data Consulting & SI

1% CRM Consulting and SI

1% Custom Software Development

1% Digital Strategy

1% Graphic Design

1% HR Consulting

1% Mobile App Development

1% Transcription

1% Translation

1% UX/UI Design

1% Unified Communications Consulting & SI

1% Web Design

1% Web Development

Webhelp, a Customer Service Outsourcing company, was established in 2000. The large team provides Customer Service Outsourcing and Call Center Services.
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Prague, Czech Republic

Vyskocilova 1481/4, 140 00, BB Centrum, Beta Building, Praha 4
Prague, Czech Republic 140 00
301 - 400

+420 2 3429 4111

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