Top BPO Companies in the Czech Republic

Ratings Updated: September 11, 2026

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Featured

What are Featured Providers?
Hugo Inc.

5.0 28 reviews

Verified

$1,000+

< $25 / hr

1,000 - 9,999

Serves Czech Republic

Services provided

25% Customer Service Outsourcing

20% Call Center Services

15% Back Office Outsourcing +4 services

10% Content Moderation Services

10% Data Annotation Services

10% Finance & Accounting Outsourcing (FAO)

10% Sales Outsourcing

Hugo Inc. | Top CX Provider is an outsourcing company specializing in customer experience (CX) and support services. The company consistently receives high praise for its effective project management and adaptability, with 100% of reviewers noting the team's ability to seamlessly integrate into existing operations. Approximately 70% of the feedback highlights the company's impressive cultural fit and commitment to quality, with measurable outcomes like increased efficiency and customer satisfaction.

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Reviews mention Great project management
The sentiment regarding project management at Hugo Inc. is overwhelmingly positive. Clients have praised their efficient processes, noting that Hugo moved from contract signing to pilot launch in just one week. Regular updates and transparent reporting were highlighted as key factors in ensuring informed decision-making. One client remarked on the team’s flexibility and responsiveness to evolving needs, while another appreciated their proactive communication and ability to deliver on time, often exceeding expectations.

CX Outsourcing for Financial Services Firm

5.0 Apr 25, 2025

Hugo's project management has been great! They moved from contract signing to pilot launch in 1 week, demonstrating remarkable efficiency. Our communication flows seamlessly through Slack with weekly calibration calls keeping everything on track. Their reporting provides clear, actionable insights, and the team's agility allows them to quickly adapt to our evolving needs.
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Call Center Services for Automotive Company

5.0 Jun 27, 2024

Hugo’s regular updates and transparent reporting allowed us to stay informed about progress and make informed decisions. Overall, Hugo's strong project management capabilities were crucial in the successful implementation and ongoing management of our customer engagement initiatives.
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Digital Marketing, SMM & SEO for Software Solutions Company

5.0 Dec 8, 2023

Hugo's project management was exemplary throughout our engagement. They consistently delivered project milestones on time, demonstrating a strong commitment to timelines and deadlines. Their proactive approach to communication and responsiveness to our needs played a crucial role in the project's success. Regular updates and clear channels of communication were established, allowing for transparent progress tracking and immediate issue resolution.
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Industry Experience

Hugo Inc. has received positive feedback across various industries, including Financial Services, eCommerce, Automotive, Information Technology, Gaming, Media, and Advertising & Marketing. Clients commend their expertise in enhancing customer support, streamlining operations, and driving revenue growth. In Financial Services, they excel at global customer experience management; in eCommerce, they improve back-office efficiency. Their adaptable project management and commitment to quality have resulted in measurable outcomes such as increased transaction volume and improved customer satisfaction, making them a reliable partner for businesses seeking growth and operational excellence.
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Media Information technology Financial services eCommerce Food & Beverages Automotive Environmental Services Advertising & marketing Gaming Software

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Average Project Cost Breakdown

$50,000 to $199,999 (7) $200,000 to $999,999 (6) $10,000 to $49,000 (2)

What Clients Have Said
Clients consistently commend Hugo Inc. for providing excellent value for money, noting that their services align well with project costs. For instance, a CMO highlighted Hugo's 'good value for cost' in scaling customer experience infrastructure, while a Head of Finance remarked on their 'great culture fit' and 'good value for cost.' Overall, the sentiment reflects satisfaction with the pricing relative to the quality and impact of services delivered, reinforcing Hugo's reputation as a cost-effective partner.
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United States (9) Kenya (3) France (1) Netherlands (1) United Arab Emirates (1) England (1)

This provider is fluent in 54 languages:

Mandarin

English

Spanish

Arabic

Bengali

Hindi

Russian

Portuguese

Japanese

German

Javanese

Korean

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This provider is available in 38 time zones:

Colombia Time (COT)

Near East Time (NET)

Middle East Time (MET)

China Taiwan Time (CTT)

Gulf Standard Time (GST)

Brazil Eastern Time (BET)

Greenwich Mean Time (GMT)

India Standard Time (IST)

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Connext

5.0 7 reviews

Premier Verified

$1,000+

< $25 / hr

1,000 - 9,999

Serves Czech Republic

Services provided

30% Customer Service Outsourcing

30% Finance & Accounting Outsourcing (FAO)

20% Back Office Outsourcing +1 service

20% IT Staff Augmentation

Connext is a versatile outsourcing agency providing call center, accounting, and business process management services. Reviews indicate a strong focus on client alignment, effective recruitment, and seamless integration into clients' workflows, with over 85% of feedback emphasizing their impressive hiring speed and communication. Clients appreciate their proactive approach and dedication to long-term partnerships, although some suggest enhanced employee training.

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Industry Experience

Connext has demonstrated expertise across multiple industries, including Arts & Entertainment, Financial Services, Business Services, Real Estate, and IT. Clients commend their effective call center services, streamlined accounting processes, and dependable recruitment strategies, leading to improved operational efficiency and customer satisfaction. Overall sentiment is positive, highlighting their proactive communication and commitment to long-term partnerships, making them a strong candidate for businesses seeking reliable outsourcing solutions in these sectors.
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Arts, entertainment & music Financial services Software Business services Other Industry Real estate

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Average Project Cost Breakdown

$10,000 to $49,000 (1)

What Clients Have Said
Clients have consistently noted that Connext offers strong value for money, with one reviewer highlighting their 'pricing fit our budget' and another emphasizing the 'cost, expertise, and long-term partnership' they provide. Many clients reported significant improvements in operational efficiency and reduced workloads, indicating that the services received justified their investment. Overall, the sentiment is positive, with clients appreciating the balance of cost and quality in Connext's offerings.
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Honolulu, Hawaii (3) Denver, Colorado (1) Mechanicsville, Virginia (1) Trevose, Pennsylvania (1)

This provider is fluent in 2 languages:

English

Spanish

This provider is available in 7 time zones:

Hawaii Standard Time (HST)

Alaska Standard Time (AKST)

Central Standard Time (CST)

Eastern Standard Time (EST)

Pacific Standard Time (PST)

Phoenix Standard Time (PNT)

Mountain Standard Time (MST)

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Select VoiceCom

4.8 9 reviews

Premier Verified

$5,000+

< $25 / hr

1,000 - 9,999

Serves Czech Republic

Services provided

30% Call Center Services

30% Customer Service Outsourcing

10% Back Office Outsourcing +3 services

10% Finance & Accounting Outsourcing (FAO)

10% IT Staff Augmentation

10% Sales Outsourcing

Select VoiceCom is a customer service and sales outsourcing company praised for its ability to enhance client operations through effective team staffing and management. Across reviews, 100% highlight their exemplary project management and communication, often going above expectations. Approximately 85% of reviews mention their cultural alignment and responsiveness, while results include increased sales, customer satisfaction, and overall efficiency.

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Industry Experience

Select VoiceCom exhibits strong capabilities across various industries, including Media, Business Services, Advertising & Marketing, Pharmaceuticals, Financial Services, and Legal. Clients commend their reliability, project management, and the ability to deliver measurable results, such as increased sales and improved customer service. Overall, feedback suggests a positive sentiment, particularly in the Financial Services and Legal sectors, where their attention to quality and client needs is highlighted as a key strength.
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Media Business services Advertising & marketing Pharmaceuticals Other industries Legal Financial services

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Average Project Cost Breakdown

$10,000 to $49,000 (2) $50,000 to $199,999 (2) $1,000,000 to $9,999,999 (2) $200,000 to $999,999 (1)

What Clients Have Said
Clients express a strong sentiment regarding Select VoiceCom's cost-effectiveness and value for money, often highlighting it as a key reason for their selection. One client noted it offered 'good value for cost,' and another mentioned the 'high ratings' and 'great culture fit' that justified their investment. Overall, feedback indicates that Select VoiceCom consistently delivers results that exceed expectations, making them a reliable partner for various business needs.
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More responsive than most other service providers

Select VoiceCom is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.
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Startupr

5.0 12 reviews

Premier Verified

$1,000+

< $25 / hr

10 - 49

Prague , Czech Republic

Services provided

50% Sales Outsourcing

25% Call Center Services

25% Email Marketing

Startupr is a lead generation company specializing in outbound marketing and sales pipeline development. Reviews consistently highlight their performance-based model and targeted approach, with 100% of reviewers noting their effectiveness in generating qualified meetings. Clients appreciate Startupr’s expertise in refining ideal customer profiles (ICPs) and precision in targeting potential leads, resulting in a predictable pipeline and measurable ROI.

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Reviews mention Customized support
Clients have expressed a positive sentiment regarding Startupr's customized support, highlighting their proactive approach in adjusting campaigns based on market responses. One client noted the company's ability to treat their project as a genuine go-to-market test rather than a standard outreach campaign, demonstrating adaptability in messaging and targeting. Additionally, the pay-per-meeting model was appreciated for its flexibility. While early reporting could be improved, the overall responsiveness and collaboration were commended.

Email Marketing & Sales Outsourcing for IT Company

5.0 Sep 3, 2026

When a segment or message was not getting the right response, they adjusted the targeting or copy and explained the reasoning behind it. The work was delivered on time, and we did not have to micromanage the process from our side. What stood out most was that Startupr treated the project like a real GTM test, not just an outreach campaign. They understood that our products needed specific targeting and messaging, and they adjusted the campaigns based on the actual market response instead of using a generic approach.
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5 of 5 reviews are 5 stars

$10,000 – $49,000 avg. project cost

Reviewed 5 times in the past 6 months
In the past six months, Startupr has received positive feedback for their effective outbound lead generation services. Clients praised their performance-based model and ability to generate qualified meetings, averaging 5-10 appointments monthly. Noteworthy comments highlight their strong project management, timely delivery, and responsiveness to client needs. For instance, one client noted they booked 48 qualified meetings within six months, contributing significantly to pipeline growth. Overall, clients expressed satisfaction with results and the collaborative approach of Startupr.
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Industry Experience

Startupr has demonstrated expertise across various industries, including Information Technology, Medical, Business Services, Advertising & Marketing, Gaming, and more. Clients consistently commend their effective outbound sales strategies, resulting in high-quality leads and qualified meetings. Overall sentiment is positive, with notable strengths in communication, project management, and execution of tailored outreach programs. This makes Startupr an excellent choice for companies seeking reliable lead generation and appointment setting in these sectors.
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Design Software Medical Gaming Business services Information technology

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United States (5) Ukraine (2) Canada (1) Czech Republic (1) Estonia (1) Malta (1)

This provider is fluent in 22 languages:

English

Spanish

French

Czech

Ukrainian

Arabic

Dutch

Estonian

Croatian

German

Georgian

Finnish

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This provider is available in 12 time zones:

Gulf Standard Time (GST)

Hawaii Standard Time (HST)

Alaska Standard Time (AKST)

Central European Time (CET)

Central Standard Time (CST)

Eastern European Time (EET)

Eastern Standard Time (EST)

Pacific Standard Time (PST)

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ICON Communication Centres s.r.o.

Not yet reviewed

$25,000+

Undisclosed

250 - 999

Prague 8, Czech Republic

Services provided

50% Customer Service Outsourcing

25% Call Center Services

25% Sales Outsourcing

ICON Communication Centres s.r.o. Is a Customer Service Outsourcing company founded in 2003. The company specializes in Customer Service Outsourcing and Call Center Services, and is midsize.
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What are Featured Providers?
TECHSPEED INC

4.9 18 reviews

Premier Verified

$1,000+

< $25 / hr

50 - 249

Serves Czech Republic

Services provided

30% Back Office Outsourcing

25% Call Center Services

25% Content Moderation Services +1 service

20% Customer Service Outsourcing

TECHSPEED INC is a data management and business process outsourcing company, excelling in services like data entry, data cleaning, and customer support. Their reviews reveal an impressive track record of responsive project management and adaptability, with 100% of reviewers expressing satisfaction and no identified areas for improvement. Notably, clients highlight their efficiency, proactive communication, and ability to handle complex data projects with precision.

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Reviews mention Great project management
Clients have consistently praised TECHSPEED INC for their exceptional project management capabilities. One client noted their 'highly effective' management style, emphasizing clear timelines and proactive communication, which led to timely deliverables and quick responsiveness to needs. Another client highlighted their adaptability and seamless integration as an extension of their team. Overall, feedback indicates that TECHSPEED INC demonstrates strong ownership and accountability, making the collaboration smooth and productive.

Lead Gen & Market Research for SaaS Business Mgmt. Provider

5.0 Feb 8, 2023

They did great from a project management standpoint, as they were highly responsive to our feedback and concerns. We typically communicated through email and had video calls when needed.
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Call Center & Data Entry for Healthcare Revenue Cycle Co

5.0 Nov 13, 2024

We had a pretty tight feedback loop on any issues. Since the product was new, bugs came up frequently, and the team was great at raising flags. They were excellent at project management and became an extension of our staff. We communicated using Slack and used Zoom, Google Meet, and GoTo Meeting. Most of our operations happened via Google Sheets.
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Customer Service Outsourcing for Home Care Agency

5.0 Sep 29, 2025

Their project management was highly effective. They had clear timelines, communicated updates regularly, and stayed on schedule. All deliverables were completed on time or ahead of deadline. They were also very responsive—any time I had a question or needed support, they got back to me quickly and made necessary adjustments without delay. Their project management was organized and reliable. What stood out most was their proactive communication and customer-first mindset.
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Industry Experience

TECHSPEED INC has demonstrated expertise across multiple industries, including Politics, Home Services, Retail, Financial Services, and Advertising & Marketing. Clients commend their efficiency in data management, accuracy in data entry, and responsiveness to project needs. Overall sentiment is highly positive, highlighting strengths in communication and adaptability, making them a suitable partner for businesses seeking reliable data solutions and project support across these sectors.
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Software Other Industry Business services Consulting IT Services Nonprofit Financial services Retail Healthcare Home Services Politics Real estate Advertising & marketing

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Average Project Cost Breakdown

Less than $10,000 (6) $10,000 to $49,000 (5)

What Clients Have Said
Clients consistently note that TECHSPEED INC offers excellent value for money, with many explicitly stating that their pricing fits within budget and provides good cost-effectiveness. One client emphasized their 'good value for cost' and another highlighted their competitive pricing while delivering high-quality work. Overall, sentiment is positive, with clients expressing satisfaction regarding the balance of cost and the quality of service, often remarking on the company's responsiveness and reliability.
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United States (16) Canada (1)

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Top Customer Service

5.0 68 reviews

Premier Verified

$1,000+

Undisclosed

250 - 999

Serves Czech Republic

Services provided

55% Customer Service Outsourcing

15% Data Annotation Services

10% Back Office Outsourcing +2 services

10% Call Center Services

10% Content Moderation Services

Top Customer Service is a customer support agency renowned for its excellent call handling and content writing services. Across the reviews provided, 88% of clients emphasize their professionalism and ability to improve communication efficiency. Clients report smoother workflows, increased client satisfaction, and enhanced brand representation. Despite minimal suggestions for proactive content strategy, their high-quality service remains consistently praised.

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Reviews mention Reliable
Clients consistently express high satisfaction with Top Customer Service's reliability and professionalism. For instance, one client noted that the team was 'reliable, responsive, and professional,' consistently meeting deadlines and providing clear communication. Another client emphasized the 'organized and dependable' project management, highlighting that tasks were handled on time and adjustments were made promptly. Overall, the sentiment regarding reliability is overwhelmingly positive, with clients feeling confident in the team's ability to deliver exceptional support.

Customer Service Outsourcing for Online Education Company

5.0 Dec 17, 2025

Project management was organized and reliable. Tasks were handled on time, and communication was steady throughout the engagement.
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Customer Support Services for Renovation & Flooring Co

5.0 Dec 20, 2025

The team was well-organized and dependable. Communication was clear, tasks were handled on time, and they were quick to respond whenever we needed adjustments or had feedback. What stood out most was their professionalism and reliability.
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Customer Service Outsourcing for Towing Company

5.0 Dec 22, 2025

The project management was organized and reliable. Deliverables were completed on time, and the team responded quickly and professionally to all of our needs. Communication was clear, and they were always ready to make adjustments based on our feedback.
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Call Center Services for Law Firm

5.0 Feb 7, 2026

Project management was smooth and reliable. Communication was clear, reports were provided when needed, and all services were delivered on time without issues.
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Customer Support Services for Tree Care Company

5.0 Mar 1, 2026

Their project management was excellent. They communicated clearly, provided updates, and delivered reliable support every day. Calls and customer requests were handled promptly and professionally, and they consistently met expectations.
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Industry Experience

Top Customer Service has demonstrated expertise across various industries, including Advertising & Marketing, Automotive, Education, and Construction, among others. Clients highlighted their strengths in efficient call handling, customer support, and effective communication, which resulted in improved response times and customer satisfaction. The overall sentiment indicates satisfaction with their professionalism, adaptability, and ability to align with clients’ brand voices, making them a suitable choice for businesses seeking reliable customer service solutions.
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Advertising & marketing Automotive Electric Home Services Contracting Education Business services Construction Legal Medical Other industries Non-profit Real estate Financial services Government

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Average Project Cost Breakdown

$10,000 to $49,000 (18) $50,000 to $199,999 (11) $200,000 to $999,999 (6) $1,000,000 to $9,999,999 (1)

What Clients Have Said
Clients consistently praised Top Customer Service for its excellent value for money and competitive pricing. Feedback highlighted their ability to deliver high-quality support while remaining budget-friendly. For instance, one client noted, 'Good value for cost,' while another mentioned, 'Pricing fit our budget.' Overall, the sentiment across reviews indicates that clients felt they received substantial benefits from their investment, with improved response times and customer satisfaction justifying the costs incurred.
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United States (18) Canada (13) France (1)

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MarKam Solutions

5.0 9 reviews

Premier Verified

$1,000+

< $25 / hr

50 - 249

Serves Czech Republic

Services provided

30% Call Center Services

20% Customer Service Outsourcing

20% IT Managed Services +2 services

20% Sales Outsourcing

10% Back Office Outsourcing

MarKam Solutions is a versatile outsourcing provider specializing in technical support, sales, operations, and customer service. Across multiple reviews, clients commend their professional management, alignment with company values, and ability to meet budget constraints. With over 90% positive feedback, MarKam Solutions is praised for their adaptability, responsiveness, and the strategic impact on metrics such as customer satisfaction and sales growth.

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Reviews mention Reliable
Clients consistently praise MarKam Solutions for their reliability and professionalism. One review highlighted their exceptional project management, noting that they adhered to timelines, delivered milestones on schedule, and demonstrated responsiveness to client needs. The client reported a 50% increase in lead generation and a 20% reduction in sales cycle time, attributing these successes to MarKam's dependable approach. Overall, the sentiment indicates a strong trust in their ability to deliver results efficiently.

Sales Outsourcing & Lead Gen for Advertising Account Co

5.0 Feb 13, 2025

MarKam Solutions demonstrated exceptional project management throughout our collaboration. They maintained clear timelines, delivered every milestone on schedule, and proactively communicated progress at each stage. Their team was highly responsive, adapting quickly to our feedback and evolving priorities. Whenever new needs arose, they acted with agility — offering practical solutions, strategic insights, and a hands-on approach that ensured smooth execution and consistent results. Overall, their professionalism and reliability made the entire process efficient and stress-free.
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Industry Experience

MarKam Solutions has demonstrated expertise across various sectors, including Advertising & Marketing, Supply Chain & Logistics, Manufacturing, Transportation, and Information Technology. Clients commend their ability to enhance operational efficiency, boost sales, and improve customer satisfaction. The overall sentiment is highly positive, particularly within Supply Chain & Logistics, where they provided significant cost reductions and revenue growth. Their strengths lie in adaptability, effective communication, and a strong understanding of industry-specific needs, making them a suitable partner across these diverse fields.
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Advertising & marketing Information technology Supply Chain, Logistics, and Transport Manufacturing Transportation

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Average Project Cost Breakdown

$50,000 to $199,999 (3) $10,000 to $49,000 (1) $200,000 to $999,999 (1)

What Clients Have Said
Clients consistently praised MarKam Solutions for their competitive pricing and excellent value for money. One client highlighted that their pricing fit the budget while providing a 'good value for cost.' Another noted a 35% decrease in labor costs while meeting sales goals, emphasizing affordability without sacrificing quality. Overall, feedback reflects strong satisfaction with cost-effectiveness, suggesting that MarKam Solutions delivers substantial value relative to their fees.
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United States (4) Bulgaria (3) England (1)

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Sykora IT

4.5 5 reviews

$5,000+

$50 - $99 / hr

10 - 49

Brno-střed, Czech Republic

Services provided

20% AI Consulting

20% AI Development

20% Generative AI +4 services

15% AI Agents

10% Cloud Consulting & SI

10% Document Digitization & Management

5% IT Managed Services

Sykora IT is an IT services company specializing in IT service management customization, software development, and system integration. The company boasts a strong track record, with 100% of reviewers noting timely delivery and effective communication. Additionally, 75% of reviewers commend Sykora IT's technical expertise and consultative approach, highlighting their dedication to understanding and fulfilling client needs effectively.

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Reviews mention Reliable
Clients consistently describe Sykora IT as a reliable partner, highlighting effective project management and timely delivery of agreed-upon deliverables. One client noted, "their project management was effective and reliable," commending the clear communication and adaptability to changing priorities. The overall sentiment reflects strong trust in their ability to meet client needs and deliver practical solutions aligned with business objectives.

Software Development & IT Consulting for Law Firm

5.0 Aug 26, 2025

Yes – their project management was effective and reliable. All agreed deliverables were completed on time, with clear communication throughout the process. They responded to our needs very well, adapting quickly to changing priorities and ensuring that solutions were practical and aligned with business objectives.
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Industry Experience

Sykora IT has demonstrated expertise across the Legal, Media, and Energy & Natural Resources sectors. Clients in the Legal industry praised their effective IT advisory and software development, highlighting strong communication and adaptability. In Media, they excelled in implementing integrated solutions for ticketing systems, enhancing operational efficiency. The Energy sector feedback emphasized Sykora IT's deep technical knowledge and project management skills, resulting in timely, high-quality deliverables. Overall, Sykora IT is well-suited for clients seeking IT solutions in these industries.
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Media Legal Energy & natural resources

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Average Project Cost Breakdown

$10,000 to $49,000 (2) $50,000 to $199,999 (1)

What Clients Have Said
Clients consistently highlight Sykora IT's favorable pricing and exceptional value for money. One client noted, "good value for cost," while another emphasized that their pricing fit within budget constraints. Overall sentiment reflects satisfaction with the company's ability to deliver high-quality services and solutions that meet project objectives, reinforcing the perception that Sykora IT provides significant value relative to its costs.
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Germany (2) Austria (1) Czech Republic (1)

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OKIN BPS

Not yet reviewed

$1,000+

< $25 / hr

250 - 999

Ostrava, Czech Republic

Services provided

60% Back Office Outsourcing

40% Customer Service Outsourcing

OKIN BPS is a Back Office Outsourcing company. In Ostrava, Czech Republic, the agency specializes in Back Office Outsourcing and Customer Service Outsourcing.
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Asistentka CZ (OsobniAsistentka.cz)

Not yet reviewed

Undisclosed

Undisclosed

10 - 49

Praha 9, Hloubětín , Czech Republic

Services provided

40% Call Center Services

35% Customer Service Outsourcing

25% Back Office Outsourcing

Asistentka CZ (OsobniAsistentka.cz) is a call center. Established in 2011, the agency offers Call Center Services and Customer Service Outsourcing.
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Moje sluchátko s.r.o.

Not yet reviewed

Undisclosed

Undisclosed

2 - 9

Prague 4, Czech Republic

Services provided

50% Customer Service Outsourcing

25% Back Office Outsourcing

25% Call Center Services

Moje sluchátko s.r.o. Is a Prague 4, Czech Republic-based Customer Service Outsourcing company. Their services include Customer Service Outsourcing and Back Office Outsourcing.
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Mynd

Not yet reviewed

$5,000+

$50 - $99 / hr

50 - 249

Prague, Czech Republic

Services provided

80% Video Production

10% Call Center Services

10% Graphic Design

Mynd is a video production agency. They are in Prague, Czech Republic and have midsize team of experts. Their services include Video Production and Graphic Design.
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What are Featured Providers?
TDCX

4.8 12 reviews

Verified

$100,000+

Undisclosed

10,000+

Serves Czech Republic

Services provided

50% Customer Service Outsourcing

20% Sales Outsourcing

10% Business Consulting +2 services

10% Call Center Services

10% Content Moderation Services

TDCX is a prominent business process outsourcing (BPO) company that specializes in providing global quality evaluations, customer support, and scalable operations solutions across various sectors such as hospitality, social media, fintech, and e-commerce. Clients frequently praise TDCX for their agility, reliability, and exceptional communication skills, with a focus on collaborative and innovative problem-solving approaches. Approximately 95% of feedback highlights their ability to consistently exceed expectations and deliver high-quality service, with numerous clients noting their impressive capacity for scaling operations without compromising quality. Some areas for improvement mentioned include exploring more competitive costing and flexible remote work options. Overall, TDCX maintains a strong reputation as a reliable and effective partner in enhancing customer experience and operational efficiency.

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Reviews mention Communicative
Clients consistently commend TDCX for their exceptional communication skills and responsiveness. One client highlighted their 'excellent communication skills' and noted that TDCX's team was 'super responsive' and always available when needed. Another client emphasized 'flawless communication,' stating they never felt uninformed about project developments. Overall, the sentiment regarding TDCX's communicative abilities is highly positive, with clients appreciating their proactive approach and hands-on mentality.

BPO Services for Tech Company

5.0 May 25, 2022

We have weekly Zoom calls and we also communicate in Slack daily, when necessary. Pre-pandemic, we would also meet in person at least once every quarter. The team are super responsive and have always made themselves available when we needed them the most.
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Call Center Services for Luxury E-Commerce Company

5.0 Apr 8, 2022

Communication is always flawless with them. Good communication has been especially important in the past two years, and I’ve never felt uninformed about what’s happening. We usually have weekly Zoom meetings with the operations manager, and then communication happens ad hoc whenever needed.
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Industry Experience

TDCX demonstrates strong capabilities across various industries, including Hospitality & Leisure, Social Networking, Financial Services, Food & Beverages, Software, Consumer Products, Retail, and IT Services. Feedback emphasizes their agility, innovative problem-solving, and exceptional communication. Clients commend their ability to scale operations while maintaining high service quality, particularly in customer support and risk assessment. Overall sentiment is positive, with notable strengths in fostering partnerships, operational excellence, and a dedication to enhancing customer experience.
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Hospitality & leisure Social Networking Financial services Food & Beverages Software Consumer Products Retail IT Services

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Average Project Cost Breakdown

$1,000,000 to $9,999,999 (2) $200,000 to $999,999 (1) $10,000,000 + (1)

What Clients Have Said
Clients have expressed a generally positive sentiment regarding TDCX's cost and value for money. Feedback highlights their ability to deliver high-quality services while maintaining competitive pricing, as noted by a vendor manager who emphasized TDCX's best value in terms of cost and quality. However, some clients suggested that pricing could be more competitive. Overall, TDCX is regarded as a reliable partner that provides significant value, often exceeding expectations in service delivery.
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Singapore (7) Germany (1) Spain (1) United States (1)

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Remote Team Solutions

5.0 24 reviews

Premier Verified

Undisclosed

Undisclosed

250 - 999

Serves Czech Republic

Services provided

30% Staffing

10% Back Office Outsourcing

10% Call Center Services +5 services

10% Customer Service Outsourcing

10% Employer of Record (EOR) Services

10% Finance & Accounting Outsourcing (FAO)

10% IT Staff Augmentation

10% Recruitment Process Outsourcing

Remote Team Solutions is a staffing company specializing in recruiting and managing remote teams across various industries. The reviews highlight their strength in sourcing talent that aligns with company cultures, with approximately 100% of reviewers commending their dedication and professionalism. Clients consistently appreciate their responsive communication and timely project management, though a few noted the hiring process could sometimes be rushed.

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Reviews mention Innovative
The sentiment regarding Remote Team Solutions' innovative approach is overwhelmingly positive. Clients highlight their 'innovative approach to remote recruiting' and commend their ability to streamline a traditionally cumbersome process. One client noted, 'Remote Team Solutions made it feel like a breeze' to find suitable candidates, emphasizing their dedication to quality and personalized service. Their commitment to understanding unique client needs and adapting to them showcases their forward-thinking methodology, making them a valuable partner in the modern workforce.

Remote Employee Recruitment for Digital Mktg & Web Dev Co

5.0 Aug 10, 2023

Thanks to Remote Team Solutions, we've not only found exceptional talent that has transformed our remote teams but also saved a significant amount of time and resources in the process. Their unwavering dedication to quality, their innovative approach to remote recruiting, and their passion for connecting the right professionals with the right opportunities make them an invaluable partner in the modern world of work. In essence, Remote Team Solutions has redefined what it means to find, hire, and retain remote talent.
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Industry Experience

Remote Team Solutions has received positive feedback across various industries, including Home Services, Insurance, Legal, Advertising & Marketing, and Software. Clients commend their exceptional talent acquisition, project management, and ability to enhance customer experiences. Notably, in Home Services and Insurance, they improved sales and policy issuance timelines, respectively. Legal clients appreciated the quality of executive assistants, while in Advertising & Marketing, they effectively supported recruitment. The overall sentiment reflects a strong cultural fit and responsiveness, making them a suitable partner for diverse projects.
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Insurance Software Legal Other Industry Construction Human Resources Media Advertising & marketing Retail Business services Real estate Food & Beverages IT Services

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Average Project Cost Breakdown

$10,000 to $49,000 (9) Less than $10,000 (3) $50,000 to $199,999 (2) $200,000 to $999,999 (1) $1,000,000 to $9,999,999 (1)

What Clients Have Said
Overall, clients have expressed high satisfaction with Remote Team Solutions regarding their cost-effectiveness and value for money. One client noted the 'good value for cost' and another highlighted their 'amazing staff' and the ability to provide high-quality talent at lower costs. Additionally, clients appreciated the comprehensive services provided for a single monthly fee, which they deemed a 'gamechanger.' The sentiment across reviews indicates that clients feel they receive excellent service and results relative to their investment.
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United States (19) Ireland (1) Mexico (1) New Zealand (1) England (1)

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EFSETE Pharma

Not yet reviewed

Undisclosed

Undisclosed

10 - 49

Ostrava, Czech Republic

Services provided

20% Back Office Outsourcing

20% Business Consulting

20% Call Center Services +2 services

20% Marketing Strategy

20% Sales Outsourcing

EFSETE Pharma is a Marketing Strategy company launched in 2016. Their services include Marketing Strategy and Business Consulting.
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DomiCall s.r.o.

Not yet reviewed

Undisclosed

Undisclosed

50 - 249

Písek, Czech Republic

Services provided

100% Call Center Services

DomiCall s.r.o. Is a call center. The Písek, Czech Republic-based company was launched in 1998. Their team focuses on Call Center Services.
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Quantcom

Not yet reviewed

Undisclosed

Undisclosed

50 - 249

Prague, Czech Republic

Services provided

50% Call Center Services

50% Recruiting

Quantcom is a telephone answering service and Recruiting company. They were launched in 1996, and their services include Call Center Services and Recruiting.
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Leadspicker

Not yet reviewed

Undisclosed

Undisclosed

50 - 249

Prague, Czech Republic

Services provided

50% Business Consulting

50% Sales Outsourcing

Leadspicker is a midsize Business Consulting and Sales Outsourcing company. Launched in 2015, the team focuses on Business Consulting and Sales Outsourcing.
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Devart

Not yet reviewed

$1,000+

Undisclosed

50 - 249

Prague, Czech Republic

Services provided

20% Application Management & Support

20% Back Office Outsourcing

20% Custom Software Development +2 services

20% Mobile App Development

20% Web Development

Devart is a custom software development company. The firm is based in Prague, Czech Republic. Their services include Custom Software Development and Web Development.
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Euromos Global

Not yet reviewed

Undisclosed

$25 - $49 / hr

2 - 9

Prague, Czech Republic

Services provided

40% Business Consulting

25% Back Office Outsourcing

15% Digital Strategy +2 services

10% Accounting

10% Finance & Accounting Outsourcing (FAO)

Founded in 2022, Euromos Global is a Business Consulting company. Their services include Business Consulting and Back Office Outsourcing.
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Vox Code

5.0 1 review

$5,000+

$25 - $49 / hr

10 - 49

Brno, Czech Republic

Services provided

45% Custom Software Development

25% BI & Big Data Consulting & SI

10% Back Office Outsourcing +2 services

10% Low/No Code Development

10% Web Design

Vox Code is a data management company specializing in data entry, wrangling, and project management services. They have received consistently positive feedback, with clients praising their timely delivery, accuracy, and excellent value. Approximately 100% of the reviews highlight their friendly and organized approach, indicating a strong culture fit and effective communication.

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Industry Experience

Vox Code has demonstrated strong expertise in the software industry, particularly in data operations and analytics. Clients have praised their effective project management, timely delivery, and excellent communication. Their strengths lie in data entry, wrangling, and transcription services. Overall, feedback indicates a positive sentiment, highlighting Vox Code's ability to add value and adapt to client needs, making them a suitable partner for similar projects in the software sector.
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Software

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Average Project Cost Breakdown

$200,000 to $999,999 (1)

What Clients Have Said
Clients have consistently noted that Vox Code offers good value for cost, highlighting their friendly and organized approach. One client specifically mentioned the company's ability to deliver items on time and with accuracy, reinforcing the perception of high value. There were no negative comments regarding pricing or value; the decision to terminate a contract was attributed solely to the client's circumstances, not the quality of service received.
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Brno, Czech Republic

Pod Školou
Brno, Czech Republic 625 00
2 - 5

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ATMT Inc.

Not yet reviewed

Undisclosed

Undisclosed

10 - 49

Prague, Czech Republic

Services provided

20% Advertising

20% Branding

20% CRM Consulting and SI +2 services

20% Email Marketing

20% Sales Outsourcing

ATMT Inc. Is an Advertising company. The firm is located in Prague, Czech Republic. Their services include Advertising and Branding.
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Axellerato

Not yet reviewed

$1,000+

$25 - $49 / hr

2 - 9

Prague, Czech Republic

Services provided

20% Branding

20% Content Moderation Services

20% E-Commerce Development +2 services

20% Sales Outsourcing

20% Social Media Marketing

Axellerato is a branding agency. They are located in Prague, Czech Republic and have small team of experts. Their services include Branding and Social Media Marketing.
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Cybronet

Not yet reviewed

$5,000+

$50 - $99 / hr

2 - 9

Praha, Czech Republic

Services provided

20% Branding

20% Customer Service Outsourcing

20% Mobile App Development +2 services

20% Product Design

20% Web Design

Located in Praha, Czech Republic, Cybronet is a branding firm. They focus on Branding and Web Design.
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Comeflex Office

Not yet reviewed

Undisclosed

Undisclosed

2 - 9

Prague, Czech Republic

Services provided

50% Back Office Outsourcing

30% Business Consulting

20% Commercial Property Management

Comeflex Office is a Back Office Outsourcing company. The Prague, Czech Republic-based firm was founded in 2001. Their services include Back Office Outsourcing and Business Consulting.
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Lead Magnet

Not yet reviewed

$1,000+

$25 - $49 / hr

10 - 49

Praha 9, Czech Republic

Services provided

15% Branding

15% Email Marketing

15% Graphic Design +4 services

15% Marketing Strategy

15% Pay Per Click

15% Social Media Marketing

10% Sales Outsourcing

Lead Magnet is a Praha 9, Czech Republic-based branding agency. The team offers Branding and Marketing Strategy.
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Comdata Czech

Not yet reviewed

$1,000+

< $25 / hr

50 - 249

Prague, Czech Republic

Services provided

70% Call Center Services

20% Customer Service Outsourcing

10% Sales Outsourcing

Comdata Czech is a call center company located in Prague, Czech Republic. Established in 1987, the team specializes in Call Center Services and Customer Service Outsourcing.
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Peritum

Not yet reviewed

Undisclosed

Undisclosed

2 - 9

Praha 2, Czech Republic

Services provided

70% Accounting

30% Customer Service Outsourcing

Peritum is an Accounting company. The team offers Accounting and Customer Service Outsourcing, and the firm is based in Praha 2, Czech Republic.
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Digital First Marketing Group

Not yet reviewed

Undisclosed

Undisclosed

50 - 249

Prague, Czech Republic

Services provided

20% Content Marketing

20% Customer Service Outsourcing

20% Graphic Design +3 services

20% Marketing Strategy

10% Direct Marketing

10% Video Production

Located in Prague, Czech Republic, Digital First Marketing Group is a Marketing Strategy company. The team offers Marketing Strategy and Content Marketing.
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outsourcingemail

Not yet reviewed

Undisclosed

Undisclosed

Freelancer

Opava, Czech Republic

Services provided

100% Customer Service Outsourcing

Outsourcingemail is a Customer Service Outsourcing company. Located in Opava, Czech Republic, their team provides Customer Service Outsourcing.
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R3SEARCH Recruitment

Not yet reviewed

Undisclosed

Undisclosed

2 - 9

Prague, Czech Republic

Services provided

20% Accounting

20% Executive Search

20% Sales Outsourcing +2 services

20% Social Media Marketing

20% Staffing

Social media marketing agency R3SEARCH Recruitment is headquartered in Prague, Czech Republic. Their services include Social Media Marketing and Accounting.
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Marketing Prague

Not yet reviewed

Undisclosed

Undisclosed

2 - 9

Prague, Czech Republic

Services provided

20% Advertising

20% Event Marketing

20% Market Research +2 services

20% Sales Outsourcing

20% Social Media Marketing

Marketing Prague is a small Advertising company based in Prague, Czech Republic. Their services include Advertising and Market Research.
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Alderman Agency

Not yet reviewed

$1,000+

$50 - $99 / hr

Freelancer

Prague 6 — Dejvice, Czech Republic

Services provided

30% Content Writing Services

30% Social Media Marketing

20% Content Marketing +2 services

10% Business Consulting

10% Sales Outsourcing

Based in Prague 6 — Dejvice, Czech Republic, Alderman Agency is a social media marketing agency. They offer Social Media Marketing and Content Writing Services.
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Di Raffaele Accounting

Not yet reviewed

Undisclosed

Undisclosed

2 - 9

Praha 5, Czech Republic

Services provided

70% Accounting

30% Back Office Outsourcing

Founded in 2017, Di Raffaele Accounting is a small Praha 5, Czech Republic-based Accounting company. Their team specializes in Accounting and Back Office Outsourcing.
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Jaros Consulting

Not yet reviewed

Undisclosed

Undisclosed

10 - 49

Prague , Czech Republic

Services provided

50% Business Consulting

25% Back Office Outsourcing

25% HR Consulting

Jaros Consulting, a Business Consulting company, specialize in Business Consulting and Back Office Outsourcing. They were founded in 1998.
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MakesYouLocal A/S

Not yet reviewed

$1,000+

$50 - $99 / hr

50 - 249

Brno, Czech Republic

Services provided

25% Customer Service Outsourcing

25% Translation

10% Call Center Services +5 services

10% Other Digital Marketing

10% Pay Per Click

10% Social Media Marketing

5% Digital Strategy

5% Market Research

MakesYouLocal A/S is a Translation company. Launched in 2010, the team focuses on Translation and Customer Service Outsourcing.
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Brno, Czech Republic

Cyrilská
Brno, Czech Republic 602 00
2 - 5

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iGuana

Not yet reviewed

Undisclosed

Undisclosed

50 - 249

Prague, Czech Republic

Services provided

100% Document Digitization & Management

Document Digitization & Management company iGuana was launched in 1985. Based in Zaventem, Belgium and Zundert, Netherlands, the team offers Document Digitization & Management.
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Prague, Czech Republic

K Bílému Vrchu 3040/16
Prague, Czech Republic 193 00

+420 273 132 276

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Webhelp

Not yet reviewed

Undisclosed

Undisclosed

10,000+

Prague, Czech Republic

Services provided

33% Customer Service Outsourcing

23% Call Center Services

15% Sales Outsourcing +17 services

5% Back Office Outsourcing

5% Business Consulting

5% Finance & Accounting Outsourcing (FAO)

1% AI Development

1% BI & Big Data Consulting & SI

1% CRM Consulting and SI

1% Custom Software Development

1% Digital Strategy

1% Graphic Design

1% HR Consulting

1% Mobile App Development

1% Transcription

1% Translation

1% UX/UI Design

1% Unified Communications Consulting & SI

1% Web Design

1% Web Development

Webhelp, a Customer Service Outsourcing company, was established in 2000. The large team provides Customer Service Outsourcing and Call Center Services.
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Prague, Czech Republic

Vyskocilova 1481/4, 140 00, BB Centrum, Beta Building, Praha 4
Prague, Czech Republic 140 00
301 - 400

+420 2 3429 4111

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