Top BPO Companies in Prague

Ratings Updated: April 16, 2026

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Featured

What are Featured Providers?
Hugo Inc.

5.0 28 reviews
Premier Verified

$1,000+

< $25 / hr

1,000 - 9,999

Serves Prague, Czech Republic

Services provided

25% Customer Service Outsourcing

20% Call Center Services

15% Back Office Outsourcing +4 services

10% Content Moderation Services

10% Data Annotation Services

10% Finance & Accounting Outsourcing (FAO)

10% Sales Outsourcing

Hugo Inc. | Top CX Provider is an outsourcing company specializing in customer experience (CX) and support services. The company consistently receives high praise for its effective project management and adaptability, with 100% of reviewers noting the team's ability to seamlessly integrate into existing operations. Approximately 70% of the feedback highlights the company's impressive cultural fit and commitment to quality, with measurable outcomes like increased efficiency and customer satisfaction.

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Reviews mention Puts the customer first
Client feedback on Hugo emphasizes their strong commitment to customer-centricity. One client noted Hugo's 'exemplary project management' and 'proactive approach to communication,' which ensured timely deliveries and responsiveness to evolving needs. Another highlighted their '24/7 customer support,' significantly boosting satisfaction levels across diverse time zones. Overall, clients expressed a high satisfaction level with Hugo's adaptability and dedication to aligning with their values and objectives, reinforcing a positive sentiment towards the company's customer-first philosophy.

Digital Marketing, SMM & SEO for Software Solutions Company

5.0 Dec 8, 2023

Hugo's project management was exemplary throughout our engagement. They consistently delivered project milestones on time, demonstrating a strong commitment to timelines and deadlines. Their proactive approach to communication and responsiveness to our needs played a crucial role in the project's success. Regular updates and clear channels of communication were established, allowing for transparent progress tracking and immediate issue resolution.
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Customer Service Outsourcing for Gaming Company

5.0 Aug 22, 2023

I'm thrilled to express my outstanding journey partnering with Hugo, our reliable outsourcing ally. Hugo's unwavering commitment to on-time deliveries has been nothing short of impressive. Their seamless adjustment to our needs ensured that each delivery was prompt and devoid of any hassles. Their devotion to catering to our specific demands was evident in their customized approach and adaptable solutions.
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Industry Experience

Hugo Inc. has garnered positive feedback across multiple industries, including Financial Services, eCommerce, Automotive, Software, Environmental Services, Advertising & Marketing, Information Technology, and Gaming. Their expertise in customer support, operational efficiency, and content management has consistently been highlighted as a strength. Clients noted significant improvements in response times, customer satisfaction, and overall efficiency. Hugo's ability to adapt to various industry needs, coupled with their commitment to high-quality service, positions them as a valuable partner for businesses seeking to enhance their operations.
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Financial services eCommerce Automotive Food & Beverages Software Information technology Environmental Services Advertising & marketing Gaming Media

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Average Project Cost Breakdown

$50,000 to $199,999 (7) $200,000 to $999,999 (6) $10,000 to $49,000 (2)

What Clients Have Said
Clients consistently commend the company for its exceptional value for money, highlighting that Hugo offers high-quality services at competitive rates. One client noted, 'Good value for cost,' while another emphasized their 'ability to scale services without compromising quality.' Many reviews reflect satisfaction with cost reductions and enhanced operational efficiency, with one client praising an '80% improvement in efficiency' compared to in-house hiring. Overall, the sentiment is overwhelmingly positive, indicating that clients perceive Hugo as a cost-effective partner.
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United States (9) Kenya (3) France (1) Netherlands (1) United Arab Emirates (1) England (1)

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TECHSPEED INC

4.9 18 reviews
Premier Verified

$1,000+

< $25 / hr

50 - 249

Serves Prague, Czech Republic

Services provided

20% Back Office Outsourcing

15% Customer Service Outsourcing

15% Data Annotation Services +5 services

15% Document Digitization & Management

10% Call Center Services

10% Content Moderation Services

10% Litigation Support Services

5% Transcription

TECHSPEED INC is a data solutions company specializing in data entry, content management, and business process outsourcing. The company is praised for its professionalism and adaptability, with 100% of clients highlighting their responsiveness and 90% appreciating their ability to deliver on time. Clients commend their excellent project management and flexibility, noting a strong customer-first mindset. There were no significant areas for improvement mentioned across reviews.

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2 of 2 reviews are 5 stars

Unknown avg. project cost

Reviewed 2 times in the past 6 months
Recent client feedback on TECHSPEED INC highlights their exceptional service and professionalism. One client noted their effective data management for a WordPress project, emphasizing timely delivery and adaptability to changes. Another client praised the company's speed and accuracy in providing election information, surpassing competitors. Overall, clients express high satisfaction, with no significant areas for improvement identified, indicating TECHSPEED INC as a reliable partner for diverse project needs.
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Average Project Cost Breakdown

Less than $10,000 (6) $10,000 to $49,000 (5)

What Clients Have Said
Clients consistently highlight TECHSPEED INC's competitive pricing and exceptional value for money. One client noted they chose TECHSPEED for their 'good value for cost,' emphasizing the superior volume and speed of deliverables compared to other vendors. Another pointed out that their pricing fit within budget while maintaining high-quality service. Overall, the sentiment reflects strong satisfaction with the cost-effectiveness and reliability of TECHSPEED's services, with multiple clients expressing no identified areas for improvement.
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More responsive than most other service providers

TECHSPEED INC is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.
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Connext

5.0 7 reviews
Premier Verified

$1,000+

< $25 / hr

1,000 - 9,999

Serves Prague, Czech Republic

Services provided

30% Customer Service Outsourcing

30% Finance & Accounting Outsourcing (FAO)

20% Back Office Outsourcing +1 service

20% IT Staff Augmentation

Connext is a business process outsourcing company specializing in call center services, transaction management, and accounting processes. Reviewers praise Connext for their impressive hiring process, alignment with company values, and capability to rapidly provide skilled personnel. Over 90% of reviewers highlight their effective communication and project management, while some mention the need for increased employee training. The company is recognized for fostering long-term partnerships.

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1 of 1 reviews is 5 stars

Unknown avg. project cost

Reviewed 1 time in the past 6 months
In the past six months, reviews for Connext highlight their effective call center services, particularly for an entertainment company. Clients appreciate the positive feedback from guests and a notable reduction in complaints. The team is praised for timely delivery and an impressive hiring process, although suggestions for improved employee training were noted. Overall, the sentiment is highly positive, indicating strong alignment with client values and satisfaction with the results.
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Industry Experience

Connext has demonstrated expertise across various industries, including entertainment, real estate, financial services, software, and business services. Clients commend their ability to quickly scale teams and improve operational efficiencies. The overall sentiment is highly positive, highlighting strengths in communication, talent acquisition, and alignment with client values. This provider appears particularly well-suited for companies in need of outsourcing solutions to enhance productivity, streamline operations, and support growth in a collaborative manner.
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Arts, entertainment & music Real estate Financial services Software Business services Other Industry

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Honolulu, Hawaii (3) Denver, Colorado (1) Mechanicsville, Virginia (1) Trevose, Pennsylvania (1)

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Smart Solutions

5.0 20 reviews

$1,000+

$25 - $49 / hr

250 - 999

Prague, Czech Republic

Services provided

90% Recruiting

10% Back Office Outsourcing

Smart Solutions is a recruitment and HR services provider that excels in swiftly and efficiently sourcing top-tier professionals, particularly in tech and IT domains. Praised for their professionalism and cultural alignment, they boast a 100% success rate in fulfilling challenging recruitment needs. Approximately 90% of reviewers commend their rapid communication and expert project management, highlighting their ability to deliver significant time and resource savings.

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Reviews mention Professional
The sentiment regarding Smart Solutions' professionalism is overwhelmingly positive. Clients consistently highlight their effective communication, thorough candidate profiling, and rapid response times. For instance, a Sales Director noted their 'fast and comfortable communication' and a 100% success rate in filling positions. Similarly, a CEO praised their 'high level of job closures' and 'people-centered approach.' Overall, clients express high satisfaction, noting Smart Solutions' ability to deliver quality service and meet specific project needs efficiently.

Recruiting Services for Global Software Vendor

5.0 Sep 25, 2023

First of all, their approach is clearly professional because they created high-quality and in-depth psychological profiles of candidates, conducted an analysis of our company's values, and presented candidates who best fit our corporate culture. The project management was excellent as well, as they were always available and kept us informed of the progress.
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Employee Leasing for Software Development Firm

5.0 Mar 14, 2023

Team that was proposed By Smart Solutions was very professional. Our team and our client were satisfied with the project's result. We were very surprised that Smart Solutions was ready to help us with estimation of the project and they were very accurate in it.
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Staff Augmentation for Software Development Company

5.0 Dec 20, 2022

I like to work with professionals who know their business. Specialists in business management have shown themselves to be absolute experts in their field.
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Specialist Search & Partnership for Recruitment Agency

5.0 Nov 25, 2022

During our cooperation, we gained valuable experience working with professionals. The most remarkable thing about our partnership was the opportunity to cooperate with professionals. We launched our project quite quickly and achieved the desired goals.
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HR Services for Outsourced Contact Center

5.0 Aug 12, 2022

The company provided professional recruitment. We were impressed by the speed with which we hired the first professionals. And the fact that we continue to cooperate with them.
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Ukraine (14) Czech Republic (1) United States (1)

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Prague, Czech Republic

16 Dlouhá
Prague, Czech Republic 110 00
10 - 15

+420 775 846 567

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Review Rating from Clients

5.0/5.0

Quality

5.0

Schedule

5.0

Cost

5.0

Willing to Refer

5.0

Smart Solutions in Prague is recognized for delivering comprehensive SaaS development, recruitment process improvements, and bookkeeping automation. Reviewers commend their responsiveness, professionalism, and value for cost, making complex projects efficient and reliable for local startups and SMBs.
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Webhelp

Not yet reviewed

Undisclosed

Undisclosed

10,000+

Prague, Czech Republic

Services provided

33% Customer Service Outsourcing

23% Call Center Services

15% Sales Outsourcing +17 services

5% Back Office Outsourcing

5% Business Consulting

5% Finance & Accounting Outsourcing (FAO)

1% AI Development

1% BI & Big Data Consulting & SI

1% CRM Consulting and SI

1% Custom Software Development

1% Digital Strategy

1% Graphic Design

1% HR Consulting

1% Mobile App Development

1% Transcription

1% Translation

1% UX/UI Design

1% Unified Communications Consulting & SI

1% Web Design

1% Web Development

Webhelp, a Customer Service Outsourcing company, was established in 2000. The large team provides Customer Service Outsourcing and Call Center Services.
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Prague, Czech Republic

Vyskocilova 1481/4, 140 00, BB Centrum, Beta Building, Praha 4
Prague, Czech Republic 140 00
301 - 400

+420 2 3429 4111

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Featured

What are Featured Providers?
Remote CoWorker

4.8 178 reviews
Premier Verified

$1,000+

< $25 / hr

1,000 - 9,999

Serves Prague, Czech Republic

Services provided

45% Back Office Outsourcing

15% Finance & Accounting Outsourcing (FAO)

10% Call Center Services +3 services

10% Customer Service Outsourcing

10% HR Consulting

10% Sales Outsourcing

Remote CoWorker is a virtual assistant service company offering comprehensive administrative support, task management, and project coordination across various industries, including healthcare, real estate, and legal services. The company is highly praised for its efficiency, responsiveness, and ability to improve clients' operational workflows. Across reviews, over 90% of clients express satisfaction with the proactive, reliable, and professional service provided, highlighting significant improvements in productivity and organizational efficiency.

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Reviews mention High-quality work
The overall sentiment regarding the high-quality work delivered by Remote CoWorker is overwhelmingly positive. Clients consistently praised the team's responsiveness, attention to detail, and ability to exceed expectations. For instance, one client noted the 'exceptional commitment to understanding and completing tasks accurately,' while another highlighted that the quality of candidates was 'top-notch.' Clients appreciated the seamless integration of remote workers into their operations, underscoring the company's value in delivering high-quality results tailored to specific business needs.

Virtual Assistance for Financial Advisory & Consulting Firm

5.0 Sep 29, 2024

The project delivered outstanding results, including a 30% increase in operational efficiency due to streamlined workflows and automation, a 50% reduction in email response times, and a 100% accuracy rate in data entry. Customer satisfaction surged with faster, more responsive support, and clear, actionable reports led to quicker decision-making. These measurable outcomes not only enhanced productivity but also significantly boosted client retention and internal performance.
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Back Office Outsourcing for Lumber Company

5.0 Sep 16, 2024

What stands out to me is the consistent quality of service. I appreciate that, and it's why I've remained a customer.
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Virtual Assistance & Content Marketing for SaaS Enterprise

4.5 Aug 13, 2024

They delivered on time. They are quick to respond to needs. I was impressed by Remote CoWorker's quality of candidates.
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Back Office Recruiting for Household Moving Company

5.0 Jul 12, 2024

Everything is done on time and with a high level of detail. Remote CoWorker has offered high-caliber candidates from the beginning and does a fantastic job vetting staff.
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Document Processing Support for Construction Management Co

5.0 May 28, 2024

They delivered over and above what was needed. Projects were delivered on time and to a high quality, just what I needed.
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15 of 15 reviews are 5 stars

Less than $10,000 avg. project cost

Reviewed 15 times in the past 6 months
In the past six months, clients have praised Remote CoWorker for their exceptional responsiveness and organizational skills. Feedback highlights significant improvements in operational efficiency, with one client noting a 30% increase in productivity. Clients appreciated the proactive support and effective communication, with specific mentions of smooth onboarding processes and timely task completion. Overall sentiment is overwhelmingly positive, with no major areas for improvement identified, reinforcing their reputation as a reliable partner for administrative support.
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Industry Experience

Remote CoWorker has garnered positive feedback across various industries, showcasing expertise in Medical, Business Services, Automotive, and Real Estate sectors. Clients commend their efficiency, responsiveness, and ability to provide specialized support tailored to unique operational needs. In the Medical field, they excel in administrative tasks, enhancing workflow and patient engagement. In Business Services, they are valued for lead generation and organizational support. Overall, the sentiment is overwhelmingly positive, indicating strong alignment between Remote CoWorker's services and client expectations across industries.
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Business services Plumbing Consulting Contracting HVAC Transportation Manufacturing Other industries Hospitality & leisure Nonprofit Insurance Restaurants Education Arts, entertainment & music eCommerce Financial services Construction Beauty & Cosmetics Retail Software Information technology IT Services Food & Beverage Consumer products & services Consumer Products Food & Beverages Other Industry Wellness & Fitness Environmental Services Design Automotive Media Healthcare Sports Publishing Advertising & marketing Energy & natural resources Legal Real estate Medical

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United States (109) Canada (5) United Arab Emirates (2) Australia (1) Belgium (1) Ireland (1) England (1)

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HelpSquad

5.0 11 reviews
Premier Verified

$1,000+

< $25 / hr

250 - 999

Serves Prague, Czech Republic

Services provided

40% Back Office Outsourcing

30% Call Center Services

30% Customer Service Outsourcing

HelpSquad is a customer service outsourcing company specializing in live chat support, call center augmentation, and virtual assistance across various industries. The company consistently receives high praise for its responsiveness, personalized service, and cost-effective solutions. Approximately 100% of reviewers commend HelpSquad for their attentive project management, while about 70% highlight significant improvements in lead generation and client engagement.

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Reviews mention Timely
The overall sentiment regarding HelpSquad's timeliness is highly positive. Clients consistently noted that tasks were completed on time, with one client stating, "Tasks are completed on time and any issues resolved quickly." Another client emphasized their "timely and professional" handling of inquiries. Additionally, project management was described as satisfactory, with all deadlines met and communication being prompt. This reflects HelpSquad's commitment to responsive and timely service delivery.

Customer Service Outsourcing for Medical Company

5.0 Aug 1, 2024

HelpSquad is very timely and great to work with. I highly recommend them. HelpSquad is very easy to work with and always willing to make changes on the fly with little to no delay.
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Virtual Agent Dev for Omnichannel Support Solutions Co

5.0 Feb 22, 2024

HelpSquad delivered exactly what we needed and helped us save time, so I gave them a five out of five. Everything was satisfactory with HelpSquad's project management in terms of delivering on time and within budget.
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Call Center Services for Software Company

5.0 Feb 14, 2024

Attentiveness and timeliness was on point.
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Call Center Services for Moving & Storage Company

5.0 Feb 13, 2024

Yes, communication and project management was done in a timely fashion.
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Call Center Services for Property Management Company

5.0 Dec 10, 2025

Tasks are completed on time and any issues resolved quickly. Team takes feedback with urgency and care.
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1 of 1 reviews is 5 stars

$50,000 – $199,999 avg. project cost

Reviewed 1 time in the past 6 months
Recent reviews of HelpSquad reflect a highly positive sentiment, emphasizing exceptional communication and efficient service delivery. A client from Vello Property Management noted a 25% increase in guest communication hours and a 33% reduction in labor costs within three months. They praised HelpSquad for their timely task completion and responsiveness to feedback, highlighting the team's commitment to quality and alignment with client values.
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Industry Experience

HelpSquad has demonstrated strong expertise across various industries, including Real Estate, Advertising & Marketing, Medical, Manufacturing, and Education. Clients noted exceptional communication and timely project delivery, leading to significant improvements in customer service efficiency, lead generation, and operational cost savings. Overall sentiment is positive, highlighting HelpSquad's adaptability and responsiveness, making them a suitable partner for businesses seeking comprehensive customer support solutions.
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Real estate Education Pharmaceuticals Advertising & marketing Medical Consumer Products Manufacturing Business services Software Supply Chain, Logistics, and Transport Healthcare

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Hatboro, Pennsylvania (3) New Orleans, Louisiana (1) Rochester, Minnesota (1) San Diego, California (1) Lexington, Kentucky (1) Oak Brook, Illinois (1) Lawrenceville, New Jersey (1) Quakertown, Pennsylvania (1) Souderton, Pennsylvania (1)

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Select VoiceCom

4.8 9 reviews
Premier Verified

$5,000+

< $25 / hr

1,000 - 9,999

Serves Prague, Czech Republic

Services provided

30% Call Center Services

30% Customer Service Outsourcing

10% Back Office Outsourcing +3 services

10% Finance & Accounting Outsourcing (FAO)

10% IT Staff Augmentation

10% Sales Outsourcing

Select VoiceCom is a customer service and sales outsourcing company praised for its ability to enhance client operations through effective team staffing and management. Across reviews, 100% highlight their exemplary project management and communication, often going above expectations. Approximately 85% of reviews mention their cultural alignment and responsiveness, while results include increased sales, customer satisfaction, and overall efficiency.

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0 of 1 reviews is 5 stars

$10,000 – $49,000 avg. project cost

Reviewed 1 time in the past 6 months
In recent reviews, Select VoiceCom has been praised for their exceptional organization and communication, with clients noting their responsiveness within 24 hours. A Chief People Officer highlighted their ability to source and hire talented individuals aligned with company values, emphasizing a personalized approach and openness to change. Overall sentiment reflects high satisfaction, with no significant areas for improvement mentioned by clients over the last six months.
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Industry Experience

Select VoiceCom exhibits strong capabilities across various industries, including Media, Business Services, Advertising & Marketing, Pharmaceuticals, Financial Services, and Legal. Clients commend their reliability, project management, and the ability to deliver measurable results, such as increased sales and improved customer service. Overall, feedback suggests a positive sentiment, particularly in the Financial Services and Legal sectors, where their attention to quality and client needs is highlighted as a key strength.
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Media Business services Advertising & marketing Pharmaceuticals Other industries Legal Financial services

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United States (7) Australia (1)

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ICON Communication Centres s.r.o.

Not yet reviewed

$25,000+

Undisclosed

250 - 999

Prague 8, Czech Republic

Services provided

50% Customer Service Outsourcing

25% Call Center Services

25% Sales Outsourcing

ICON Communication Centres s.r.o. Is a Customer Service Outsourcing company founded in 2003. The company specializes in Customer Service Outsourcing and Call Center Services, and is midsize.
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OKIN BPS

Not yet reviewed

$1,000+

< $25 / hr

250 - 999

Ostrava, Czech Republic

Services provided

60% Back Office Outsourcing

40% Customer Service Outsourcing

OKIN BPS is a Back Office Outsourcing company. In Ostrava, Czech Republic, the agency specializes in Back Office Outsourcing and Customer Service Outsourcing.
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Asistentka CZ (OsobniAsistentka.cz)

Not yet reviewed

Undisclosed

Undisclosed

10 - 49

Praha 9, Hloubětín , Czech Republic

Services provided

40% Call Center Services

35% Customer Service Outsourcing

25% Back Office Outsourcing

Asistentka CZ (OsobniAsistentka.cz) is a call center. Established in 2011, the agency offers Call Center Services and Customer Service Outsourcing.
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Moje sluchátko s.r.o.

Not yet reviewed

Undisclosed

Undisclosed

2 - 9

Prague 4, Czech Republic

Services provided

50% Customer Service Outsourcing

25% Back Office Outsourcing

25% Call Center Services

Moje sluchátko s.r.o. Is a Prague 4, Czech Republic-based Customer Service Outsourcing company. Their services include Customer Service Outsourcing and Back Office Outsourcing.
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Startupr

5.0 9 reviews

$1,000+

< $25 / hr

10 - 49

Prague , Czech Republic

Services provided

50% Sales Outsourcing

25% Call Center Services

25% Email Marketing

Startupr is a lead generation and outbound sales agency specializing in building predictable outbound acquisition programs. Across various industries, clients consistently praise their clear communication, targeted messaging, and ability to generate qualified meetings with high conversion rates. Approximately 90% of the reviews highlight Startupr's effective project management, responsiveness, and the value offered by their performance-based pricing model.

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8 of 8 reviews are 5 stars

$10,000 – $49,000 avg. project cost

Reviewed 8 times in the past 6 months
Recent reviews of Startupr highlight strong project management and effective communication, with clients noting a consistent delivery of qualified meetings and pipeline growth. One CEO praised the targeting discipline and speed of iteration, leading to 62 qualified meetings and $112,000 in revenue. Another client emphasized the value of a pay-per-meeting model, achieving a 650% ROI. Overall sentiment indicates satisfaction with the quality of leads generated and the responsive nature of Startupr's team.
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Industry Experience

Startupr has demonstrated strong performance in the Information Technology, Advertising & Marketing, Gaming, and Business Services industries. Clients praised their expertise in creating predictable outbound pipelines and high-quality lead generation, with measurable outcomes such as substantial revenue growth and increased qualified meetings. Strong project management and iterative optimization were highlighted as key strengths. Overall, Startupr is well-suited for companies in technology, digital marketing, and other service-oriented sectors seeking scalable growth strategies.
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Design Software Gaming Information technology Business services

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Average Project Cost Breakdown

$10,000 to $49,000 (6) $50,000 to $199,999 (1)

What Clients Have Said
Clients consistently praised Startupr for providing excellent value for money, often highlighting their cost-effective pricing models. For instance, one client noted a blended cost of $575 to $750 per qualified meeting, emphasizing the high return on investment achieved, with some reporting ROI as high as 650%. Overall sentiment reflects satisfaction with the pricing structure, as multiple clients cited that Startupr's rates fit their budgets while delivering quality outcomes.
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MarKam Solutions

5.0 9 reviews
Premier Verified

$1,000+

< $25 / hr

50 - 249

Serves Prague, Czech Republic

Services provided

30% Call Center Services

20% Customer Service Outsourcing

20% IT Managed Services +2 services

20% Sales Outsourcing

10% Back Office Outsourcing

MarKam Solutions is a versatile outsourcing provider specializing in technical support, sales, operations, and customer service. Across multiple reviews, clients commend their professional management, alignment with company values, and ability to meet budget constraints. With over 90% positive feedback, MarKam Solutions is praised for their adaptability, responsiveness, and the strategic impact on metrics such as customer satisfaction and sales growth.

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Reviews mention Accommodating
Clients have consistently praised MarKam Solutions for their accommodating nature, highlighting their adaptability and responsiveness to client needs. For instance, one client noted their structured and detail-oriented approach, which facilitated effective communication and timely project delivery. Additionally, the company demonstrated a keen ability to adjust to evolving business demands, further enhancing client satisfaction. Overall, the sentiment reflects a strong appreciation for MarKam Solutions' commitment to meeting client expectations.

Call Center Services for Logistics & Supply Chain Company

5.0 Nov 7, 2024

They were very structured and detail-oriented in their approach, always making data-driven decisions to support the needs of the business. Communication was professional and on point and they were very adaptive and responsive. Their in-depth industry knowledge, data-driven approach, and adaptability to the business's ever-changing needs were impressive.
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3 of 3 reviews are 5 stars

$10,000 – $49,000 avg. project cost

Reviewed 3 times in the past 6 months
Recent client reviews for MarKam Solutions reflect a strong overall sentiment of satisfaction, highlighting their exceptional project management and adaptability. Clients praised their proactive communication and ability to tailor solutions to specific needs, with one noting a 50% increase in lead generation and a 35% improvement in conversion rates. The consistent delivery of tasks on time and the personal approach taken by MarKam Solutions were also emphasized, with no significant areas for improvement mentioned by any reviewer.
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Average Project Cost Breakdown

$50,000 to $199,999 (3) $10,000 to $49,000 (1) $200,000 to $999,999 (1)

What Clients Have Said
Clients consistently praised MarKam Solutions for their competitive pricing and excellent value for money. One client highlighted that their pricing fit the budget while providing a 'good value for cost.' Another noted a 35% decrease in labor costs while meeting sales goals, emphasizing affordability without sacrificing quality. Overall, feedback reflects strong satisfaction with cost-effectiveness, suggesting that MarKam Solutions delivers substantial value relative to their fees.
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United States (4) Bulgaria (3) England (1)

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TDCX

4.8 12 reviews
Verified

$100,000+

Undisclosed

10,000+

Serves Prague, Czech Republic

Services provided

50% Customer Service Outsourcing

20% Sales Outsourcing

10% Business Consulting +2 services

10% Call Center Services

10% Content Moderation Services

TDCX is a business process outsourcing company specializing in customer service, technical support, and risk assessment across diverse industries, primarily in the APAC region. The company receives consistently positive feedback, with reviews highlighting their scalability, efficient communication, and proactive problem-solving capabilities. Clients appreciate their ability to adapt quickly to changes and deliver high-quality outcomes, with approximately 90% of feedback being positive.

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Reviews mention Efficient
Clients have praised TDCX for their efficiency, highlighting their ability to handle global quality evaluations that allowed teams to focus on complex projects. One review noted their 'super responsive' nature and 'excellent communication skills,' emphasizing their reliability and the extra effort they invest in tasks. Overall, the sentiment reflects a strong appreciation for TDCX's efficient processes and the positive impact on client operations.

BPO Services for Tech Company

5.0 May 25, 2022

Creative, autonomous, efficient, reliable, excellent communication skills - and most importantly - always go the extra mile for their client. Every time we asked them to deliver on a task, they did that very well and then also went above and beyond.
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Industry Experience

TDCX demonstrates strong capabilities across various industries, including Hospitality & Leisure, Social Networking, Financial Services, Food & Beverages, Software, Consumer Products, Retail, and IT Services. Feedback emphasizes their agility, innovative problem-solving, and exceptional communication. Clients commend their ability to scale operations while maintaining high service quality, particularly in customer support and risk assessment. Overall sentiment is positive, with notable strengths in fostering partnerships, operational excellence, and a dedication to enhancing customer experience.
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Hospitality & leisure Social Networking Financial services Food & Beverages Software Consumer Products Retail IT Services

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Average Project Cost Breakdown

$1,000,000 to $9,999,999 (2) $200,000 to $999,999 (1) $10,000,000 + (1)

What Clients Have Said
Clients have expressed a generally positive sentiment regarding TDCX's cost and value for money. Feedback highlights their ability to deliver high-quality services while maintaining competitive pricing, as noted by a vendor manager who emphasized TDCX's best value in terms of cost and quality. However, some clients suggested that pricing could be more competitive. Overall, TDCX is regarded as a reliable partner that provides significant value, often exceeding expectations in service delivery.
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Singapore (7) Germany (1) Spain (1) United States (1)

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Big Outsource

5.0 52 reviews
Premier Verified

$10,000+

< $25 / hr

250 - 999

Serves Prague, Czech Republic

Services provided

40% Customer Service Outsourcing

30% Back Office Outsourcing

20% Call Center Services +1 service

10% Finance & Accounting Outsourcing (FAO)

Big Outsource is a professional virtual assistance service provider specializing in administrative support, customer service, and content management tasks. Reviews indicate a high level of satisfaction, with approximately 90% of clients noting improvements in efficiency and communication. Clients appreciate their proactive project management and seamless integration into existing workflows, though some desire more proactive tool suggestions and flexible support hours.

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1 of 1 reviews is 5 stars

$50,000 – $199,999 avg. project cost

Reviewed 1 time in the past 6 months
In recent reviews, clients have praised Big Outsource for their responsiveness and effective communication, noting a 30% improvement in project turnaround times. One client highlighted their ability to manage logistics and client interactions, which allowed for increased capacity without sacrificing quality. The proactive approach to potential issues was also appreciated. However, some clients suggested that the company could enhance its service by recommending new content tools.
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Industry Experience

Big Outsource has demonstrated notable expertise across various industries, including Information Technology, eCommerce, Healthcare, Financial Services, and Consumer Products. Clients commend their ability to enhance operational efficiency, improve customer service response times, and maintain a high standard of quality. Overall sentiments reflect a strong alignment of values, professionalism, and effective communication, making them a suitable partner for businesses seeking reliable support in these sectors.
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Healthcare Software Financial services Chemicals & Biotechnology Other industries Wellness & Fitness Beauty Education Medical Real estate Retail Telecommunications Beauty & Cosmetics Arts, entertainment & music Legal Supply Chain, Logistics, and Transport Consulting Consumer Products Information technology eCommerce

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Average Project Cost Breakdown

$50,000 to $199,999 (15) $10,000 to $49,000 (1) $200,000 to $999,999 (1)

What Clients Have Said
Clients frequently commend Big Outsource for their competitive pricing and exceptional value for money. Many highlighted that the pricing fit their budgets while still delivering high-quality service. For instance, one client noted a 70% reduction in in-house admin workload and a 15% increase in client satisfaction, emphasizing the value derived from their partnership. Overall, the sentiment reflects strong satisfaction with cost versus the quality of service provided, underscoring Big Outsource's alignment with client needs and expectations.
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View projects from:

United States (19) Canada (2) Australia (1) India (1) Serbia (1) Switzerland (1) England (1)

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Quantcom

Not yet reviewed

Undisclosed

Undisclosed

50 - 249

Prague, Czech Republic

Services provided

50% Call Center Services

50% Recruiting

Quantcom is a telephone answering service and Recruiting company. They were launched in 1996, and their services include Call Center Services and Recruiting.
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Leadspicker

Not yet reviewed

Undisclosed

Undisclosed

50 - 249

Prague, Czech Republic

Services provided

50% Business Consulting

50% Sales Outsourcing

Leadspicker is a midsize Business Consulting and Sales Outsourcing company. Launched in 2015, the team focuses on Business Consulting and Sales Outsourcing.
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Remote Team Solutions

5.0 23 reviews
Premier Verified

Undisclosed

Undisclosed

250 - 999

Serves Prague, Czech Republic

Services provided

10% Back Office Outsourcing

10% Call Center Services

10% Customer Service Outsourcing +7 services

10% Employer of Record (EOR) Services

10% Finance & Accounting Outsourcing (FAO)

10% HR Outsourcing

10% IT Staff Augmentation

10% Recruitment Process Outsourcing

10% Sales Outsourcing

10% Staffing

Remote Team Solutions is a staffing and recruitment company specializing in remote team management and virtual assistance. Reviews suggest a high level of client satisfaction, with 100% of reviewers praising their responsiveness, cost-effectiveness, and cultural alignment. Clients consistently highlight the company's trustworthiness and ability to exceed expectations, which has fostered long-term partnerships across various industries.

See all 23 projects
Reviews mention Open to feedback
The overall sentiment regarding Remote Team Solutions' openness to feedback is highly positive. Clients appreciate their accessibility and willingness to adapt to specific needs. One client noted, 'They actually listen and present great solutions,' highlighting their responsiveness. Additionally, the collaborative nature of the recruitment process, where clients are involved in interviews, further emphasizes their commitment to client input. While there may be slight delays in recruitment, the quality of service is deemed worth the investment.

HR Services for IT Consulting Firm

5.0 Aug 29, 2022

They actually listen and present great solutions. They are accessible and willing to be as flexible as we require. I talked with many outsourcing companies, but RTS stands out by a lot since I can see how happy their workers actually are, and how they feel an actual part of our company, not just numbers.
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1 of 1 reviews is 5 stars

$10,000 – $49,000 avg. project cost

Reviewed 1 time in the past 6 months
Recent feedback on Remote Team Solutions highlights their effective project management and ability to deliver quality outcomes. A client noted that their team expedited policy issuance while maintaining high standards. They appreciated the flexibility in managing their team and reported satisfaction with communication methods. Overall, sentiment is positive, with the client expressing no significant areas for improvement, indicating confidence in Remote Team Solutions' capabilities.
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Industry Experience

Remote Team Solutions has demonstrated expertise across diverse industries, including Legal, Media, Advertising & Marketing, Real Estate, and Business Services. Clients commend their strong project management, responsive communication, and high-quality staff, particularly for roles in customer service, recruitment, and virtual assistance. Overall sentiment is overwhelmingly positive, with clients noting significant improvements in operational efficiency, team integration, and cost-effectiveness. This provider is well-suited for clients in need of reliable staffing solutions in dynamic environments.
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Insurance Legal Other Industry Construction Human Resources Media Advertising & marketing IT Services Retail Business services Real estate Food & Beverages Software

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More responsive than most other service providers

Remote Team Solutions is responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.
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Devart

Not yet reviewed

$1,000+

Undisclosed

50 - 249

Prague, Czech Republic

Services provided

20% Application Management & Support

20% Back Office Outsourcing

20% Custom Software Development +2 services

20% Mobile App Development

20% Web Development

Devart is a custom software development company. The firm is based in Prague, Czech Republic. Their services include Custom Software Development and Web Development.
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Euromos Global

Not yet reviewed

Undisclosed

$25 - $49 / hr

2 - 9

Prague, Czech Republic

Services provided

40% Business Consulting

25% Back Office Outsourcing

15% Digital Strategy +2 services

10% Accounting

10% Finance & Accounting Outsourcing (FAO)

Founded in 2022, Euromos Global is a Business Consulting company. Their services include Business Consulting and Back Office Outsourcing.
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ATMT Inc.

Not yet reviewed

Undisclosed

Undisclosed

10 - 49

Prague, Czech Republic

Services provided

20% Advertising

20% Branding

20% CRM Consulting and SI +2 services

20% Email Marketing

20% Sales Outsourcing

ATMT Inc. Is an Advertising company. The firm is located in Prague, Czech Republic. Their services include Advertising and Branding.
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Axellerato

Not yet reviewed

$1,000+

$25 - $49 / hr

2 - 9

Prague, Czech Republic

Services provided

20% Branding

20% Content Moderation Services

20% E-Commerce Development +2 services

20% Sales Outsourcing

20% Social Media Marketing

Axellerato is a branding agency. They are located in Prague, Czech Republic and have small team of experts. Their services include Branding and Social Media Marketing.
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Cybronet

Not yet reviewed

$5,000+

$50 - $99 / hr

2 - 9

Praha, Czech Republic

Services provided

20% Branding

20% Customer Service Outsourcing

20% Mobile App Development +2 services

20% Product Design

20% Web Design

Located in Praha, Czech Republic, Cybronet is a branding firm. They focus on Branding and Web Design.
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Comeflex Office

Not yet reviewed

Undisclosed

Undisclosed

2 - 9

Prague, Czech Republic

Services provided

50% Back Office Outsourcing

30% Business Consulting

20% Commercial Property Management

Comeflex Office is a Back Office Outsourcing company. The Prague, Czech Republic-based firm was founded in 2001. Their services include Back Office Outsourcing and Business Consulting.
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Lead Magnet

Not yet reviewed

$1,000+

$25 - $49 / hr

10 - 49

Praha 9, Czech Republic

Services provided

15% Branding

15% Email Marketing

15% Graphic Design +4 services

15% Marketing Strategy

15% Pay Per Click

15% Social Media Marketing

10% Sales Outsourcing

Lead Magnet is a Praha 9, Czech Republic-based branding agency. The team offers Branding and Marketing Strategy.
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Comdata Czech

Not yet reviewed

$1,000+

< $25 / hr

50 - 249

Prague, Czech Republic

Services provided

70% Call Center Services

20% Customer Service Outsourcing

10% Sales Outsourcing

Comdata Czech is a call center company located in Prague, Czech Republic. Established in 1987, the team specializes in Call Center Services and Customer Service Outsourcing.
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Peritum

Not yet reviewed

Undisclosed

Undisclosed

2 - 9

Praha 2, Czech Republic

Services provided

70% Accounting

30% Customer Service Outsourcing

Peritum is an Accounting company. The team offers Accounting and Customer Service Outsourcing, and the firm is based in Praha 2, Czech Republic.
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Digital First Marketing Group

Not yet reviewed

Undisclosed

Undisclosed

50 - 249

Prague, Czech Republic

Services provided

20% Content Marketing

20% Customer Service Outsourcing

20% Graphic Design +3 services

20% Marketing Strategy

10% Direct Marketing

10% Video Production

Located in Prague, Czech Republic, Digital First Marketing Group is a Marketing Strategy company. The team offers Marketing Strategy and Content Marketing.
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R3SEARCH Recruitment

Not yet reviewed

Undisclosed

Undisclosed

2 - 9

Prague, Czech Republic

Services provided

20% Accounting

20% Executive Search

20% Sales Outsourcing +2 services

20% Social Media Marketing

20% Staffing

Social media marketing agency R3SEARCH Recruitment is headquartered in Prague, Czech Republic. Their services include Social Media Marketing and Accounting.
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Marketing Prague

Not yet reviewed

Undisclosed

Undisclosed

2 - 9

Prague, Czech Republic

Services provided

20% Advertising

20% Event Marketing

20% Market Research +2 services

20% Sales Outsourcing

20% Social Media Marketing

Marketing Prague is a small Advertising company based in Prague, Czech Republic. Their services include Advertising and Market Research.
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Alderman Agency

Not yet reviewed

$1,000+

$50 - $99 / hr

Freelancer

Prague 6 — Dejvice, Czech Republic

Services provided

30% Content Writing Services

30% Social Media Marketing

20% Content Marketing +2 services

10% Business Consulting

10% Sales Outsourcing

Based in Prague 6 — Dejvice, Czech Republic, Alderman Agency is a social media marketing agency. They offer Social Media Marketing and Content Writing Services.
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iGuana

Not yet reviewed

Undisclosed

Undisclosed

50 - 249

Prague, Czech Republic

Services provided

100% Document Digitization & Management

Document Digitization & Management company iGuana was launched in 1985. Based in Zaventem, Belgium and Zundert, Netherlands, the team offers Document Digitization & Management.
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Prague, Czech Republic

K Bílému Vrchu 3040/16
Prague, Czech Republic 193 00

+420 273 132 276

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CEE Insight International

Not yet reviewed

Undisclosed

Undisclosed

50 - 249

Praha, Czech Republic

Services provided

40% Call Center Services

30% Email Marketing

30% Market Research

CEE Insight International is a midsize phone answering service launched in 2000. Their services include Call Center Services and Email Marketing.
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Di Raffaele Accounting

Not yet reviewed

Undisclosed

Undisclosed

2 - 9

Praha 5, Czech Republic

Services provided

70% Accounting

30% Back Office Outsourcing

Founded in 2017, Di Raffaele Accounting is a small Praha 5, Czech Republic-based Accounting company. Their team specializes in Accounting and Back Office Outsourcing.
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Jaros Consulting

Not yet reviewed

Undisclosed

Undisclosed

10 - 49

Prague , Czech Republic

Services provided

50% Business Consulting

25% Back Office Outsourcing

25% HR Consulting

Jaros Consulting, a Business Consulting company, specialize in Business Consulting and Back Office Outsourcing. They were founded in 1998.
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List of the Top Prague BPO Services

Reviews mention Puts the customer first

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What Clients Have Said

Reviewed 2 times in the past 6 months

Average Project Cost Breakdown

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TECHSPEED INC is very responsive

Reviewed 1 time in the past 6 months

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Reviews mention Timely

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Reviewed 1 time in the past 6 months

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Reviewed 1 time in the past 6 months

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Reviewed 8 times in the past 6 months

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What Clients Have Said

Reviews mention Accommodating

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Reviewed 3 times in the past 6 months

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Reviewed 1 time in the past 6 months

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Reviewed 1 time in the past 6 months

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Remote Team Solutions is responsive

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