Top Call Center Services & Voice Services in Prague
0 Leaders 14 Contenders
14 Companies
List of the Top Prague Call Center Companies & Voice Services
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$1,000+< $25 / hr250 - 999Serves Prague, Czech RepublicServices provided
35% Call Center Services55% Customer Service Outsourcing10% Back Office OutsourcingSee all 26 projectsSimply Contact is a distinguished provider of Contact Center Services and Customer Support Services, recognized for managing inbound and outbound customer interactions across multiple languages and channels. Reviews highlight their expertise in delivering exceptional service, with 100% of clients noting impressive project management and communication. Approximately 90% of reviews emphasize their ability to enhance customer satisfaction and streamline support systems, underscoring their reliability and adaptability.
Reviews mention Open to feedback
Simply Contact demonstrates a strong openness to feedback, as noted by a client from Metro AG, who highlighted their continuous communication and provision of analytics reports. The client emphasized that suggestions for improvement arise during the workflow, indicating an adaptable approach. They appreciated Simply Contact's willingness to address and implement changes based on feedback, reinforcing the overall positive sentiment towards the company's responsiveness and commitment to enhancing service quality.-
Сall Сenter Services for International Wholesale Retailer
5.0 Jul 16, 2021It is kind of hard to say because, as I said, we constantly get working reports, so points for improvement usually come up during the working process. Simply Contact is always open to the things we want to be improved or implemented.
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12 of 15 Call Center Services reviews are 5 stars$200,000 – $999,999 avg. project costRead 15 ReviewsCall Center Services PROJECT HIGHLIGHT
Call Center Staffing for Government Helpline
5.0 — Simply Contact provides staff to a government hotline's team; they hire and train call center agents to cover workflows around the clock. They've organized the hotline's IT structure, monitoring, Read moreWas this helpful?
Industry Experience
Simply Contact has demonstrated strong capabilities across various industries, including Information Technology, Financial Services, Education, Advertising & Marketing, and others. Reviews indicate a consistent ability to enhance customer support processes, improve satisfaction rates, and provide multilingual assistance. Clients praised their adaptability, project management, and quick onboarding of agents. Overall, sentiment is positive, particularly in IT, education, and marketing sectors, suggesting that Simply Contact is well-suited for projects requiring efficient customer service solutions.
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Software Business services Information technology Financial services Education IT Services Arts, entertainment & music Retail Hospitality & leisure Human Resources Telecommunications Advertising & marketingWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients generally express satisfaction with Simply Contact's cost-effectiveness and value for money, highlighting their competitive pricing and quality of service. For instance, one client noted they received 'good value for cost' while another emphasized that their pricing 'fit our budget.' However, some reviews also mentioned room for improvement in their pricing strategy. Overall, the sentiment is positive, with many clients appreciating the balance between affordability and service quality.Was this helpful?
$1,000+< $25 / hr1,000 - 9,999Serves Prague, Czech RepublicServices provided
30% Call Center Services30% Customer Service Outsourcing20% AI Agents +2 services15% Back Office Outsourcing5% Data Annotation ServicesSee all 87 projectsSupportYourApp is a Customer Support Services company providing comprehensive Contact Center Services, including inbound and outbound call handling, phone support, and customer care solutions. The overwhelmingly positive feedback highlights their ability to rapidly scale teams and deliver timely, high-quality support that effectively boosts customer satisfaction and response times. Over 90% of reviewers commend their flexibility, project management, and alignment with client needs.
Reviews mention Open to feedback
Clients consistently report that SupportYourApp is highly receptive to feedback and demonstrates a strong willingness to adapt to their needs. For instance, one client highlighted the team's smooth communication and ability to implement changes based on feedback. Another noted their initiative to ask questions to better understand client requirements, enhancing their autonomy. Overall, the sentiment reflects a positive perception of SupportYourApp's openness to feedback, contributing to effective collaboration and project success.-
BPO for Health Tech Startup
4.5 Apr 19, 2022They are versatile and take on feedback very well. Communication with the Service Delivery Manager has always been smooth, fast and clear. We have more or less daily check-ins, with a weekly team call to all catch up on tasks and personal lives.
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Customer Support Services for Heart Rate Monitor Store
5.0 Feb 2, 2021The team of SupportYourApp are very open to communication. They listen to every suggestion that we make. Their working processes are very well set-up.
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Customer Support for Technology Platform
5.0 Sep 11, 2020They aim to please. They’re receptive to feedback and usually deal well with criticism. With a lot of outsourced companies, the team members will give stock responses like “We understand”, and escalate things to their managers. SupportYourApp’s team tries to understand whatever we’re telling them.
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Content Moderation Services for Music Distribution Company
4.0 Mar 25, 2024SupportYourApp is always very mindful of our needs. Our communication has always been very positive and open. They are always ready to adapt to our needs and scale the team according to our requirements. The team’s Team Lead and Service Delivery Manager are taking care of the consultants’ personal development plans.
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Industry Experience
SupportYourApp has demonstrated expertise across various industries, including Arts & Entertainment, Media, Energy & Natural Resources, Retail, Information Technology, and Financial Services. Feedback highlights their strengths in customer support, effective communication, and adaptability to client needs. Clients appreciate their proactive approach, efficiency in handling inquiries, and ability to scale teams quickly. Overall sentiment is positive, particularly in sectors like IT and Media, where they significantly enhance operational efficiency and customer satisfaction.
Read All ReviewsSelect Industry to see insights
Hospitality & leisure Non-profit Transportation Consumer Products eCommerce HVAC Healthcare Telecommunications Arts, entertainment & music Research Other Industry Social Networking Business services Gaming Software Education Financial services Energy & natural resources Manufacturing Fitness Wellness & Fitness Other industries Retail Media Advertising & marketing Information technology IT ServicesWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
SupportYourApp has received positive feedback regarding its cost-effectiveness and value for money. Clients frequently mention that their pricing fits within budget constraints while delivering quality service. For instance, one client noted, 'Pricing fit our budget and good value for cost,' emphasizing the alignment of SupportYourApp’s services with their financial expectations. Overall, clients express satisfaction with the return on investment, highlighting that the support received often exceeds their initial expectations.Was this helpful?
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United States (25) Ukraine (7) Israel (6) England (5) Germany (3) Netherlands (3) Czech Republic (2) Denmark (2) Sweden (2) Ireland (2) Luxembourg (1) Poland (1) Austria (1) Malta (1) Greece (1) New Zealand (1) Norway (1) Italy (1) Russia (1) France (1) Switzerland (1) Costa Rica (1) Canada (1) Bahamas (1)This provider is fluent in 31 languages:
- English
- Spanish
- Arabic
- Bengali
- Hindi
- Russian
- Portuguese
- Japanese
- German
- Korean
- French
- Turkish
This provider is available in 33 time zones:
- Colombia Time (COT)
- Near East Time (NET)
- Middle East Time (MET)
- China Taiwan Time (CTT)
- Gulf Standard Time (GST)
- Brazil Eastern Time (BET)
- Greenwich Mean Time (GMT)
- Japan Standard Time (JST)
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$1,000+< $25 / hr1,000 - 9,999Serves Prague, Czech RepublicServices provided
20% Call Center Services25% Customer Service Outsourcing15% Back Office Outsourcing +4 services10% Content Moderation Services10% Data Annotation Services10% Finance & Accounting Outsourcing (FAO)10% Sales OutsourcingSee all 28 projectsHugo Inc. | Top CX Provider is a distinguished company specializing in Contact Center Services, offering comprehensive Customer Support Services across various channels such as email, chat, and phone. The client reviews highlight their adaptability and efficiency, with 100% positive feedback on their seamless integration and ability to enhance customer engagement capabilities, resulting in impressive metrics like a 99.8% accuracy in order processing and fulfillment.
3 of 3 Call Center Services reviews are 5 stars$50,000 – $199,999 avg. project costRead 3 ReviewsCall Center Services PROJECT HIGHLIGHT
Call Center Services for Automotive Company
5.0 — Hugo manages all incoming communications across multiple channels, including email, chat, and WhatsApp. The team works to expand call center operations for outbound calls and improve reach. Read moreWas this helpful?
Industry Experience
Hugo Inc. has received positive feedback across various industries, including Financial Services, eCommerce, Automotive, Information Technology, Gaming, Media, and Advertising & Marketing. Clients commend their expertise in enhancing customer support, streamlining operations, and driving revenue growth. In Financial Services, they excel at global customer experience management; in eCommerce, they improve back-office efficiency. Their adaptable project management and commitment to quality have resulted in measurable outcomes such as increased transaction volume and improved customer satisfaction, making them a reliable partner for businesses seeking growth and operational excellence.
Read All ReviewsSelect Industry to see insights
Media Information technology Financial services eCommerce Automotive Food & Beverages Software Environmental Services Advertising & marketing GamingWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients consistently commend Hugo Inc. for providing excellent value for money, noting that their services align well with project costs. For instance, a CMO highlighted Hugo's 'good value for cost' in scaling customer experience infrastructure, while a Head of Finance remarked on their 'great culture fit' and 'good value for cost.' Overall, the sentiment reflects satisfaction with the pricing relative to the quality and impact of services delivered, reinforcing Hugo's reputation as a cost-effective partner.Was this helpful?
$1,000+< $25 / hr250 - 999Serves Prague, Czech RepublicServices provided
35% Call Center Services55% Customer Service Outsourcing10% Back Office OutsourcingSee all 26 projectsSimply Contact is a distinguished provider of Contact Center Services and Customer Support Services, recognized for managing inbound and outbound customer interactions across multiple languages and channels. Reviews highlight their expertise in delivering exceptional service, with 100% of clients noting impressive project management and communication. Approximately 90% of reviews emphasize their ability to enhance customer satisfaction and streamline support systems, underscoring their reliability and adaptability.
Reviews mention Open to feedback
Simply Contact demonstrates a strong openness to feedback, as noted by a client from Metro AG, who highlighted their continuous communication and provision of analytics reports. The client emphasized that suggestions for improvement arise during the workflow, indicating an adaptable approach. They appreciated Simply Contact's willingness to address and implement changes based on feedback, reinforcing the overall positive sentiment towards the company's responsiveness and commitment to enhancing service quality.-
Сall Сenter Services for International Wholesale Retailer
5.0 Jul 16, 2021It is kind of hard to say because, as I said, we constantly get working reports, so points for improvement usually come up during the working process. Simply Contact is always open to the things we want to be improved or implemented.
Read Full Review
Was this helpful?
12 of 15 Call Center Services reviews are 5 stars$200,000 – $999,999 avg. project costRead 15 ReviewsCall Center Services PROJECT HIGHLIGHT
Call Center Staffing for Government Helpline
5.0 — Simply Contact provides staff to a government hotline's team; they hire and train call center agents to cover workflows around the clock. They've organized the hotline's IT structure, monitoring, Read moreWas this helpful?
Industry Experience
Simply Contact has demonstrated strong capabilities across various industries, including Information Technology, Financial Services, Education, Advertising & Marketing, and others. Reviews indicate a consistent ability to enhance customer support processes, improve satisfaction rates, and provide multilingual assistance. Clients praised their adaptability, project management, and quick onboarding of agents. Overall, sentiment is positive, particularly in IT, education, and marketing sectors, suggesting that Simply Contact is well-suited for projects requiring efficient customer service solutions.
Read All ReviewsSelect Industry to see insights
Software Business services Information technology Financial services Education IT Services Arts, entertainment & music Retail Hospitality & leisure Human Resources Telecommunications Advertising & marketingWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients generally express satisfaction with Simply Contact's cost-effectiveness and value for money, highlighting their competitive pricing and quality of service. For instance, one client noted they received 'good value for cost' while another emphasized that their pricing 'fit our budget.' However, some reviews also mentioned room for improvement in their pricing strategy. Overall, the sentiment is positive, with many clients appreciating the balance between affordability and service quality.Was this helpful?
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Startupr
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$1,000+< $25 / hr10 - 49Prague , Czech RepublicServices provided
25% Call Center Services50% Sales Outsourcing25% Email MarketingSee all 10 projectsStartupr is a Contact Center Services company specializing in outbound call handling and telemarketing services to generate qualified meetings and build outbound pipelines. According to reviews, Startupr is highly efficient, offering a 100% KPI achievement rate and facilitating productive communication with clients. Approximately 95% of feedback highlights their effective project management and results-oriented approach, with particular praise for their pay-per-appointment model and precision in targeting.
Reviews mention Communicative
Client feedback highlights Startupr's strong communication skills, with multiple reviews noting their responsiveness and proactive updates. For instance, one client emphasized, "We never had to chase anyone down for an update," while another remarked on their "responsive communication" and ability to implement feedback swiftly. Overall, the sentiment regarding communication is highly positive, with clients appreciating the clarity and efficiency in interactions, which contributed to a smooth project management experience.-
Marketing Services for Strategic Design & Dev Partner
5.0 Dec 16, 2025Communication, scheduling, and week-over-week optimization were consistent and effective. Weekly cadence, responsive communication, transparent reporting, everything was great.
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Lead Generation for UX/UI Design & Dev Company
5.0 Apr 3, 2026Pretty straightforward to work with honestly. We had a clear onboarding process where they got up to speed on our ICP and messaging quickly. Communication was responsive.
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Outbound Marketing for Hospital Emergency Preparedness Co
5.0 Apr 30, 2026They are organized and on top of things. We never had to chase anyone down for an update or wonder what was happening. They told us what to expect early on and then actually followed through, which sounds basic but is honestly rare in this space. Everything runs smoothly and on schedule. Quick and easy to work with. Whenever we gave feedback on targeting or messaging, they moved on it fast. No back and forth, no waiting around. The communication has been great throughout.
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6 of 6 reviews are 5 stars2 new reviews for Call Center Services services$10,000 – $49,000 avg. project costRead 6 Recent ReviewsReviewed 6 times in the past 6 months
In the last six months, Startupr has received consistently positive feedback, highlighting their effectiveness in generating qualified meetings and refining client outreach strategies. Clients reported measurable outcomes, such as 48 qualified meetings for a B2B services company and 62 for a SaaS provider, with clear ROI. Reviewers praised Startupr's strong project management, transparent communication, and responsiveness. Overall, clients appreciated their no-nonsense approach and commitment to delivering real results, indicating a high level of satisfaction and intent to continue collaboration.Was this helpful?
Industry Experience
Startupr has demonstrated expertise across various industries, notably in Information Technology, Business Services, Advertising & Marketing, Medical, and Gaming. Clients commend their targeted outreach strategies, impressive lead generation, and structured project management. Overall sentiment is highly positive, with businesses appreciating their responsiveness and the quality of meetings generated. Startupr is particularly suited for companies seeking disciplined outbound programs that prioritize qualified opportunities over general lead volume.
Read All ReviewsSelect Industry to see insights
Design Software Medical Gaming Information technology Business servicesWas this helpful?
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This provider is fluent in 22 languages:
- Arabic
- Croatian
- Czech
- Dutch
- English
- Estonian
- Filipino
- Finnish
- French
- Georgian
- German
- Hebrew
This provider is available in 12 time zones:
- Gulf Standard Time (GST)
- Hawaii Standard Time (HST)
- Alaska Standard Time (AKST)
- Central European Time (CET)
- Central Standard Time (CST)
- Eastern European Time (EET)
- Eastern Standard Time (EST)
- Pacific Standard Time (PST)
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UndisclosedUndisclosed10,000+Prague, Czech Republic
Services provided
23% Call Center Services33% Customer Service Outsourcing15% Sales Outsourcing +17 services5% Back Office Outsourcing5% Business Consulting5% Finance & Accounting Outsourcing (FAO)1% AI Development1% BI & Big Data Consulting & SI1% CRM Consulting and SI1% Custom Software Development1% Digital Strategy1% Graphic Design1% HR Consulting1% Mobile App Development1% Transcription1% Translation1% UX/UI Design1% Unified Communications Consulting & SI1% Web Design1% Web DevelopmentWebhelp, a Customer Service Outsourcing company, was established in 2000. The large team provides Customer Service Outsourcing and Call Center Services.
Read moreSee All Locations (52)Prague, Czech Republic
Vyskocilova 1481/4, 140 00, BB Centrum, Beta Building, Praha 4
Prague, Czech Republic 140 00301 - 400
+420 2 3429 4111
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$25,000+Undisclosed250 - 999Prague 8, Czech Republic
Services provided
25% Call Center Services50% Customer Service Outsourcing25% Sales OutsourcingICON Communication Centres s.r.o. Is a Customer Service Outsourcing company founded in 2003. The company specializes in Customer Service Outsourcing and Call Center Services, and is midsize.
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UndisclosedUndisclosed50 - 249Prague, Czech Republic
Services provided
50% Call Center Services50% RecruitingQuantcom is a telephone answering service and Recruiting company. They were launched in 1996, and their services include Call Center Services and Recruiting.
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UndisclosedUndisclosed50 - 249Prague, Czech Republic
Services provided
50% Business Consulting50% Sales OutsourcingLeadspicker is a midsize Business Consulting and Sales Outsourcing company. Launched in 2015, the team focuses on Business Consulting and Sales Outsourcing.
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UndisclosedUndisclosed10 - 49Prague, Czech Republic
Services provided
20% Advertising20% Branding20% CRM Consulting and SI +2 services20% Email Marketing20% Sales OutsourcingATMT Inc. Is an Advertising company. The firm is located in Prague, Czech Republic. Their services include Advertising and Branding.
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$1,000+$25 - $49 / hr2 - 9Prague, Czech Republic
Services provided
20% Branding20% Content Moderation Services20% E-Commerce Development +2 services20% Sales Outsourcing20% Social Media MarketingAxellerato is a branding agency. They are located in Prague, Czech Republic and have small team of experts. Their services include Branding and Social Media Marketing.
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$1,000+$25 - $49 / hr10 - 49Praha 9, Czech Republic
Services provided
15% Branding15% Email Marketing15% Graphic Design +4 services15% Marketing Strategy15% Pay Per Click15% Social Media Marketing10% Sales OutsourcingLead Magnet is a Praha 9, Czech Republic-based branding agency. The team offers Branding and Marketing Strategy.
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UndisclosedUndisclosed10 - 49Praha 9, Hloubětín , Czech Republic
Services provided
40% Call Center Services35% Customer Service Outsourcing25% Back Office OutsourcingAsistentka CZ (OsobniAsistentka.cz) is a call center. Established in 2011, the agency offers Call Center Services and Customer Service Outsourcing.
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$1,000+< $25 / hr50 - 249Prague, Czech Republic
Services provided
70% Call Center Services20% Customer Service Outsourcing10% Sales OutsourcingComdata Czech is a call center company located in Prague, Czech Republic. Established in 1987, the team specializes in Call Center Services and Customer Service Outsourcing.
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UndisclosedUndisclosed2 - 9Prague 4, Czech Republic
Services provided
25% Call Center Services50% Customer Service Outsourcing25% Back Office OutsourcingMoje sluchátko s.r.o. Is a Prague 4, Czech Republic-based Customer Service Outsourcing company. Their services include Customer Service Outsourcing and Back Office Outsourcing.
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UndisclosedUndisclosed2 - 9Prague, Czech Republic
Services provided
20% Accounting20% Executive Search20% Sales Outsourcing +2 services20% Social Media Marketing20% StaffingSocial media marketing agency R3SEARCH Recruitment is headquartered in Prague, Czech Republic. Their services include Social Media Marketing and Accounting.
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UndisclosedUndisclosed2 - 9Prague, Czech Republic
Services provided
20% Advertising20% Event Marketing20% Market Research +2 services20% Sales Outsourcing20% Social Media MarketingMarketing Prague is a small Advertising company based in Prague, Czech Republic. Their services include Advertising and Market Research.
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$1,000+$50 - $99 / hrFreelancerPrague 6 — Dejvice, Czech Republic
Services provided
30% Content Writing Services30% Social Media Marketing20% Content Marketing +2 services10% Business Consulting10% Sales OutsourcingBased in Prague 6 — Dejvice, Czech Republic, Alderman Agency is a social media marketing agency. They offer Social Media Marketing and Content Writing Services.
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List of the Top Prague Call Center Companies & Voice Services
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UndisclosedUndisclosed10,000+Prague, Czech Republic
Ability to deliver
7.2/40.00/20 Reviews0/10 Clients & Experience7.2/10 Market PresenceService focus
23% Call Center Services15% Sales Outsourcing62% Other -
$25,000+Undisclosed250 - 999Prague 8, Czech Republic
Ability to deliver
5.6/40.00/20 Reviews0/10 Clients & Experience5.6/10 Market PresenceService focus
25% Call Center Services25% Sales Outsourcing50% Other -
$1,000+< $25 / hr10 - 49Prague , Czech Republic
Ability to deliver
26.6/40.018/20 Reviews4/10 Clients & Experience4.6/10 Market PresenceService focus
25% Call Center Services50% Sales Outsourcing25% Other -
UndisclosedUndisclosed50 - 249Prague, Czech Republic
Ability to deliver
0/40.00/20 Reviews0/10 Clients & Experience0/10 Market PresenceService focus
50% Call Center Services50% Other -
UndisclosedUndisclosed50 - 249Prague, Czech Republic
Ability to deliver
0/40.00/20 Reviews0/10 Clients & Experience0/10 Market PresenceService focus
50% Sales Outsourcing50% Other -
UndisclosedUndisclosed10 - 49Prague, Czech Republic
Ability to deliver
4.6/40.00/20 Reviews0/10 Clients & Experience4.6/10 Market PresenceService focus
20% Sales Outsourcing80% Other -
$1,000+$25 - $49 / hr2 - 9Prague, Czech Republic
Ability to deliver
4.6/40.00/20 Reviews0/10 Clients & Experience4.6/10 Market PresenceService focus
20% Sales Outsourcing80% Other -
$1,000+$25 - $49 / hr10 - 49Praha 9, Czech Republic
Ability to deliver
5.3/40.00/20 Reviews0/10 Clients & Experience5.3/10 Market PresenceService focus
10% Sales Outsourcing90% Other -
UndisclosedUndisclosed10 - 49Praha 9, Hloubětín , Czech Republic
Ability to deliver
0/40.00/20 Reviews0/10 Clients & Experience0/10 Market PresenceService focus
40% Call Center Services60% Other -
$1,000+< $25 / hr50 - 249Prague, Czech Republic
Ability to deliver
0/40.00/20 Reviews0/10 Clients & Experience0/10 Market PresenceService focus
70% Call Center Services10% Sales Outsourcing20% Other -
UndisclosedUndisclosed2 - 9Prague 4, Czech Republic
Ability to deliver
0/40.00/20 Reviews0/10 Clients & Experience0/10 Market PresenceService focus
25% Call Center Services75% Other -
UndisclosedUndisclosed2 - 9Prague, Czech Republic
Ability to deliver
0/40.00/20 Reviews0/10 Clients & Experience0/10 Market PresenceService focus
20% Sales Outsourcing80% Other -
UndisclosedUndisclosed2 - 9Prague, Czech Republic
Ability to deliver
0/40.00/20 Reviews0/10 Clients & Experience0/10 Market PresenceService focus
20% Sales Outsourcing80% Other -
$1,000+$50 - $99 / hrFreelancerPrague 6 — Dejvice, Czech Republic
Ability to deliver
5.6/40.00/20 Reviews1.6/10 Clients & Experience4/10 Market PresenceService focus
10% Sales Outsourcing90% Other
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