Top Call Center Services & Voice Services in Prague
14 Companies
List of the Top Prague Call Center Companies & Voice Services
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$1,000+< $25 / hr250 - 999Serves Prague, Czech RepublicServices provided
35% Call Center Services55% Customer Service Outsourcing10% Back Office OutsourcingSee all 26 projectsSimply Contact is a professional contact center services company specializing in inbound and outbound call handling, customer support services, and telephonic support across various languages and channels. Reviews indicate a remarkable satisfaction rate, with over 95% of feedback being positive, highlighting their efficiency, adaptability, and exceptional customer care services. Notably, Simply Contact achieved a 30-45% increase in customer satisfaction scores for multiple clients.
Reviews mention Exceptional results
Simply Contact has consistently delivered exceptional results, as evidenced by multiple client testimonials. Clients reported a 25% boost in customer satisfaction and a 35% increase in first contact resolution. Their project management was highlighted as outstanding, with timely delivery and adaptability to client needs. One client noted their expertise in providing specialized support across various channels, while another emphasized their impressive multilingual capabilities, which enhanced customer engagement and satisfaction.-
Inbound Customer Support Services for EdTech Company
5.0 Apr 5, 2024Since engaging Simply Contact for our customer support needs, we've observed a comprehensive improvement in our service metrics: a 25% boost in customer satisfaction, a 35% increase in first contact resolution, and a 40% rise in monthly interaction volumes due to the implementation of a 24/7 support system. Simply Contact's project management was outstanding. They always delivered on time and were very responsive to our needs, quickly adapting their strategies to fit our requirements. Their communication was clear, ensuring we were always up-to-date.
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Customer Service Outsourcing for CRM Consulting Company
5.0 Dec 8, 2023We observed a 40% reduction in response time across all channels, a 30% increase in customer satisfaction scores, and a noticeable decrease in unresolved customer issues. Simply Contact did an excellent job managing our project. They always met deadlines and paid close attention to our requirements. Their amazing customer service team could easily manage different ways of communicating with customers, like phone, email, and social media, and they were consistently good at it.
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Customer Service Outsourcing for Authentication Solutions Co
5.0 Oct 18, 2023The collaboration with Simply Contact led to a significant improvement in our customer service metrics. We achieved a 45% reduction in response times and a 30% increase in customer satisfaction scores. The analytics provided by Simply Contact allowed us to identify areas for improvement and implement strategic changes, driving continuous enhancement in service quality. Simply Contact showcased outstanding project management throughout our collaboration.
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Customer Service Outsourcing for Data Analytics Company
5.0 Oct 16, 2023With Simply Contact's expertise, we witnessed a 35% uptick in positive customer feedback on our live chat and social media channels. Additionally, the multilingual support led to a broader customer reach, enhancing our brand's global presence. Simply Contact exhibited exemplary project management skills. They were punctual, adaptive, and highly responsive to our specific needs and feedback, ensuring a customized and effective service delivery.
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Industry Experience
Simply Contact has demonstrated expertise across multiple industries, including Information Technology, Financial Services, Software, Education, Advertising & Marketing, and Retail. Clients consistently highlight their strengths in providing efficient customer support, adaptability, and multilingual services. Positive feedback reflects enhanced customer satisfaction, increased resolution speeds, and tailored solutions across sectors. Overall sentiment is particularly favorable within IT and Software, indicating a strong fit for businesses seeking reliable customer service and support.
Read All ReviewsSelect Industry to see insights
Software Information technology Financial services Education Advertising & marketing IT Services Arts, entertainment & music Retail Hospitality & leisure Human Resources Business services TelecommunicationsWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Overall, feedback regarding Simply Contact's cost and value for money is largely positive. Clients frequently noted that their pricing fits within budget constraints while delivering high-quality service. For instance, a marketing manager highlighted 'good value for cost,' and a CEO mentioned that Simply Contact 'met our expectations' regarding pricing strategies. However, some reviews suggested room for improvement in their pricing strategy. Overall, clients find them reliable and responsive, making them a cost-effective choice for customer support solutions.Was this helpful?
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$1,000+< $25 / hr1,000 - 9,999Serves Prague, Czech RepublicServices provided
30% Call Center Services30% Customer Service Outsourcing20% AI Agents +2 services15% Back Office Outsourcing5% Data Annotation ServicesSee all 84 projectsSupportYourApp is a distinguished provider of Contact Center Services, offering comprehensive Customer Support and Customer Care Services, including Inbound and Outbound Call Center operations. Across its reviews, 100% of feedback highlights the company's remarkable project management and adaptability, with clients noting a 60% or higher ticket resolution rate and significant improvements in customer satisfaction. They are commended for their ability to scale services rapidly and maintain professional telephonic support.
Reviews mention Puts the customer first
The feedback from clients highlights SupportYourApp's commitment to prioritizing customer needs. Clients appreciate their responsiveness, with issues typically addressed within 5–15 minutes. One client noted the team's impressive ability to adapt and understand the customer's mindset, leading to high satisfaction scores averaging 4.8/5. Additionally, the company is praised for its dedication to continuous improvement and receptiveness to feedback, indicating a strong customer-first ethos.-
Call Center Services for Video Editing Platform
5.0 Oct 31, 2022They are always ready to answer any question and satisfy every need we may have. This has been proven over and over during the last 6 years. We consider them an integral and organic part of our company.
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Call Center Services for Transportation Service Provider
5.0 Sep 28, 2022Every question is taken seriously and every concern is addressed immediately. More importantly, they're always on the lookout to improve our processes. The team understands this and is constantly giving me and our managers feedback.
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Customer Support for Fintech Company
5.0 Apr 14, 2020I’m impressed with the level of service. They’re dedicated to servicing us and our customers. It was important for us to provide high-quality service to our customers.
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9 of 12 reviews are 5 stars1 new review for Call Center Services services$200,000 – $999,999 avg. project costRead 12 Recent ReviewsReviewed 12 times in the past 6 months
Recent reviews of SupportYourApp indicate a generally positive sentiment, with clients praising their responsiveness, project management, and ability to deliver quality services. For instance, Fourth Estate highlighted the successful hiring of over ten employees, while Canary Speech appreciated the team's operational excellence and adaptability. However, there were notable criticisms regarding inconsistent service quality, particularly from a lifestyle apparel brand, which reported increased internal workload due to poor support execution. Overall, while many clients were satisfied, some expressed the need for improvements in ownership and accountability.Was this helpful?
Industry Experience
SupportYourApp has garnered positive feedback across various industries, including Media, Energy, Retail, and Information Technology. Clients from the Media sector highlighted the provider’s efficiency in recruitment services, while those in Energy praised their significant improvements in customer care metrics. In Retail, however, there were mixed reviews, with concerns about service quality. Overall, SupportYourApp is recognized for its strong project management, adaptability, and effective communication, making it a suitable partner for businesses in need of customer support across multiple sectors.
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Non-profit Consumer Products eCommerce HVAC Healthcare Telecommunications Arts, entertainment & music Research Transportation Other Industry Social Networking Hospitality & leisure Business services Gaming Software Education IT Services Energy & natural resources Manufacturing Fitness Wellness & Fitness Advertising & marketing Other industries Information technology Retail Media Financial servicesWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients consistently highlight SupportYourApp's competitive pricing and value for money, often remarking that the company's services fit their budgets while delivering high-quality support. One client noted, 'their pricing fit our budget, and they offered good value for the cost.' Another emphasized that SupportYourApp's team effectively scaled with their needs, stating, 'they provide the same quality of services as if they were in-house, but for a more cost-effective rate.' Overall, the sentiment is positive, with many clients expressing satisfaction with the cost-to-value ratio.Was this helpful?
$1,000+< $25 / hr1,000 - 9,999Serves Prague, Czech RepublicServices provided
20% Call Center Services25% Customer Service Outsourcing15% Back Office Outsourcing +4 services10% Content Moderation Services10% Data Annotation Services10% Finance & Accounting Outsourcing (FAO)10% Sales OutsourcingSee all 28 projectsHugo Inc. | Top CX Provider is a distinguished company specializing in Contact Center Services, offering comprehensive Customer Support Services across various channels such as email, chat, and phone. The client reviews highlight their adaptability and efficiency, with 100% positive feedback on their seamless integration and ability to enhance customer engagement capabilities, resulting in impressive metrics like a 99.8% accuracy in order processing and fulfillment.
Reviews mention Reliable
Hugo has received consistent feedback highlighting their reliability as a partner. Clients praised their unwavering commitment to on-time deliveries, with one stating, "Hugo's unwavering commitment to on-time deliveries has been nothing short of impressive." Another client emphasized their exceptional adaptability, noting that every delivery was "punctual and hassle-free." Overall, the sentiment is overwhelmingly positive, reinforcing Hugo's reputation as a dependable outsourcing ally capable of meeting specific client needs.-
Customer Service Outsourcing for Gaming Company
5.0 Aug 22, 2023I'm thrilled to express my outstanding journey partnering with Hugo, our reliable outsourcing ally. Hugo's unwavering commitment to on-time deliveries has been nothing short of impressive. Their seamless adjustment to our needs ensured that each delivery was prompt and devoid of any hassles. Their devotion to catering to our specific demands was evident in their customized approach and adaptable solutions.
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Multilingual Customer Support for Beverage Company
5.0 Aug 22, 2023I'm delighted to share my exceptional experience working with Hugo, our trusted outsourcing partner. Their commitment to delivering items on time has been truly remarkable. Hugo seamlessly adapted to our needs, ensuring every delivery was punctual and hassle-free. Their dedication to our specific requirements was evident in their personalized approach and flexible solutions.
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3 of 3 Call Center Services reviews are 5 stars$50,000 – $199,999 avg. project costRead 3 ReviewsCall Center Services PROJECT HIGHLIGHT
Back Office Outsourcing for E-Commerce Co
5.0 — Hugo provides back-office outsourcing for an e-commerce company. The team has handled the client's back-office tasks, managed communications and relationships with retailers' networks, and vetted Read moreWas this helpful?
Industry Experience
Hugo Inc. has garnered positive feedback across multiple industries, including Financial Services, eCommerce, Automotive, Software, Environmental Services, Advertising & Marketing, Information Technology, and Gaming. Their expertise in customer support, operational efficiency, and content management has consistently been highlighted as a strength. Clients noted significant improvements in response times, customer satisfaction, and overall efficiency. Hugo's ability to adapt to various industry needs, coupled with their commitment to high-quality service, positions them as a valuable partner for businesses seeking to enhance their operations.
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Financial services eCommerce Automotive Food & Beverages Software Information technology Environmental Services Advertising & marketing Gaming MediaWas this helpful?
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$1,000+< $25 / hr250 - 999Serves Prague, Czech RepublicServices provided
35% Call Center Services55% Customer Service Outsourcing10% Back Office OutsourcingSee all 26 projectsSimply Contact is a professional contact center services company specializing in inbound and outbound call handling, customer support services, and telephonic support across various languages and channels. Reviews indicate a remarkable satisfaction rate, with over 95% of feedback being positive, highlighting their efficiency, adaptability, and exceptional customer care services. Notably, Simply Contact achieved a 30-45% increase in customer satisfaction scores for multiple clients.
Reviews mention Exceptional results
Simply Contact has consistently delivered exceptional results, as evidenced by multiple client testimonials. Clients reported a 25% boost in customer satisfaction and a 35% increase in first contact resolution. Their project management was highlighted as outstanding, with timely delivery and adaptability to client needs. One client noted their expertise in providing specialized support across various channels, while another emphasized their impressive multilingual capabilities, which enhanced customer engagement and satisfaction.-
Inbound Customer Support Services for EdTech Company
5.0 Apr 5, 2024Since engaging Simply Contact for our customer support needs, we've observed a comprehensive improvement in our service metrics: a 25% boost in customer satisfaction, a 35% increase in first contact resolution, and a 40% rise in monthly interaction volumes due to the implementation of a 24/7 support system. Simply Contact's project management was outstanding. They always delivered on time and were very responsive to our needs, quickly adapting their strategies to fit our requirements. Their communication was clear, ensuring we were always up-to-date.
Read Full Review -
Customer Service Outsourcing for CRM Consulting Company
5.0 Dec 8, 2023We observed a 40% reduction in response time across all channels, a 30% increase in customer satisfaction scores, and a noticeable decrease in unresolved customer issues. Simply Contact did an excellent job managing our project. They always met deadlines and paid close attention to our requirements. Their amazing customer service team could easily manage different ways of communicating with customers, like phone, email, and social media, and they were consistently good at it.
Read Full Review -
Customer Service Outsourcing for Authentication Solutions Co
5.0 Oct 18, 2023The collaboration with Simply Contact led to a significant improvement in our customer service metrics. We achieved a 45% reduction in response times and a 30% increase in customer satisfaction scores. The analytics provided by Simply Contact allowed us to identify areas for improvement and implement strategic changes, driving continuous enhancement in service quality. Simply Contact showcased outstanding project management throughout our collaboration.
Read Full Review -
Customer Service Outsourcing for Data Analytics Company
5.0 Oct 16, 2023With Simply Contact's expertise, we witnessed a 35% uptick in positive customer feedback on our live chat and social media channels. Additionally, the multilingual support led to a broader customer reach, enhancing our brand's global presence. Simply Contact exhibited exemplary project management skills. They were punctual, adaptive, and highly responsive to our specific needs and feedback, ensuring a customized and effective service delivery.
Read Full Review
Was this helpful?
Industry Experience
Simply Contact has demonstrated expertise across multiple industries, including Information Technology, Financial Services, Software, Education, Advertising & Marketing, and Retail. Clients consistently highlight their strengths in providing efficient customer support, adaptability, and multilingual services. Positive feedback reflects enhanced customer satisfaction, increased resolution speeds, and tailored solutions across sectors. Overall sentiment is particularly favorable within IT and Software, indicating a strong fit for businesses seeking reliable customer service and support.
Read All ReviewsSelect Industry to see insights
Software Information technology Financial services Education Advertising & marketing IT Services Arts, entertainment & music Retail Hospitality & leisure Human Resources Business services TelecommunicationsWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Overall, feedback regarding Simply Contact's cost and value for money is largely positive. Clients frequently noted that their pricing fits within budget constraints while delivering high-quality service. For instance, a marketing manager highlighted 'good value for cost,' and a CEO mentioned that Simply Contact 'met our expectations' regarding pricing strategies. However, some reviews suggested room for improvement in their pricing strategy. Overall, clients find them reliable and responsive, making them a cost-effective choice for customer support solutions.Was this helpful?
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UndisclosedUndisclosed10,000+Prague, Czech Republic
Services provided
23% Call Center Services33% Customer Service Outsourcing15% Sales Outsourcing +17 services5% Back Office Outsourcing5% Business Consulting5% Finance & Accounting Outsourcing (FAO)1% AI Development1% BI & Big Data Consulting & SI1% CRM Consulting and SI1% Custom Software Development1% Digital Strategy1% Graphic Design1% HR Consulting1% Mobile App Development1% Transcription1% Translation1% UX/UI Design1% Unified Communications Consulting & SI1% Web Design1% Web DevelopmentWebhelp, a Customer Service Outsourcing company, was established in 2000. The large team provides Customer Service Outsourcing and Call Center Services.
Read moreSee All Locations (52)Prague, Czech Republic
Vyskocilova 1481/4, 140 00, BB Centrum, Beta Building, Praha 4
Prague, Czech Republic 140 00301 - 400
+420 2 3429 4111
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$25,000+Undisclosed250 - 999Prague 8, Czech Republic
Services provided
25% Call Center Services50% Customer Service Outsourcing25% Sales OutsourcingICON Communication Centres s.r.o. Is a Customer Service Outsourcing company founded in 2003. The company specializes in Customer Service Outsourcing and Call Center Services, and is midsize.
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$1,000+< $25 / hr10 - 49Prague , Czech Republic
Services provided
25% Call Center Services50% Sales Outsourcing25% Email MarketingSee all 10 projectsStartupr is a Contact Center Services company specializing in outbound call handling and telemarketing services to generate qualified meetings and build outbound pipelines. According to reviews, Startupr is highly efficient, offering a 100% KPI achievement rate and facilitating productive communication with clients. Approximately 95% of feedback highlights their effective project management and results-oriented approach, with particular praise for their pay-per-appointment model and precision in targeting.
9 of 9 reviews are 5 stars3 new reviews for Call Center Services services$10,000 – $49,000 avg. project costRead 9 Recent ReviewsReviewed 9 times in the past 6 months
In the last six months, Startupr has received overwhelmingly positive feedback for their effective outbound lead generation services. Clients praised their ability to deliver qualified meetings, with one reporting 10 meetings in two months and another achieving 64 meetings leading to significant pipeline growth. Startupr's project management was consistently described as organized and responsive, with clients noting their strong communication and iterative improvements. Overall, clients expressed satisfaction with the results and the company's commitment to understanding their specific needs.Was this helpful?
Industry Experience
Startupr has demonstrated expertise across various industries, notably in Information Technology, Business Services, Advertising & Marketing, Medical, and Gaming. Clients commend their targeted outreach strategies, impressive lead generation, and structured project management. Overall sentiment is highly positive, with businesses appreciating their responsiveness and the quality of meetings generated. Startupr is particularly suited for companies seeking disciplined outbound programs that prioritize qualified opportunities over general lead volume.
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Design Software Medical Gaming Information technology Business servicesWas this helpful?
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UndisclosedUndisclosed50 - 249Prague, Czech Republic
Services provided
50% Call Center Services50% RecruitingQuantcom is a telephone answering service and Recruiting company. They were launched in 1996, and their services include Call Center Services and Recruiting.
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UndisclosedUndisclosed50 - 249Prague, Czech Republic
Services provided
50% Business Consulting50% Sales OutsourcingLeadspicker is a midsize Business Consulting and Sales Outsourcing company. Launched in 2015, the team focuses on Business Consulting and Sales Outsourcing.
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UndisclosedUndisclosed10 - 49Prague, Czech Republic
Services provided
20% Advertising20% Branding20% CRM Consulting and SI +2 services20% Email Marketing20% Sales OutsourcingATMT Inc. Is an Advertising company. The firm is located in Prague, Czech Republic. Their services include Advertising and Branding.
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$1,000+$25 - $49 / hr2 - 9Prague, Czech Republic
Services provided
20% Branding20% Content Moderation Services20% E-Commerce Development +2 services20% Sales Outsourcing20% Social Media MarketingAxellerato is a branding agency. They are located in Prague, Czech Republic and have small team of experts. Their services include Branding and Social Media Marketing.
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$1,000+$25 - $49 / hr10 - 49Praha 9, Czech Republic
Services provided
15% Branding15% Email Marketing15% Graphic Design +4 services15% Marketing Strategy15% Pay Per Click15% Social Media Marketing10% Sales OutsourcingLead Magnet is a Praha 9, Czech Republic-based branding agency. The team offers Branding and Marketing Strategy.
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UndisclosedUndisclosed10 - 49Praha 9, Hloubětín , Czech Republic
Services provided
40% Call Center Services35% Customer Service Outsourcing25% Back Office OutsourcingAsistentka CZ (OsobniAsistentka.cz) is a call center. Established in 2011, the agency offers Call Center Services and Customer Service Outsourcing.
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$1,000+< $25 / hr50 - 249Prague, Czech Republic
Services provided
70% Call Center Services20% Customer Service Outsourcing10% Sales OutsourcingComdata Czech is a call center company located in Prague, Czech Republic. Established in 1987, the team specializes in Call Center Services and Customer Service Outsourcing.
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UndisclosedUndisclosed2 - 9Prague 4, Czech Republic
Services provided
25% Call Center Services50% Customer Service Outsourcing25% Back Office OutsourcingMoje sluchátko s.r.o. Is a Prague 4, Czech Republic-based Customer Service Outsourcing company. Their services include Customer Service Outsourcing and Back Office Outsourcing.
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UndisclosedUndisclosed2 - 9Prague, Czech Republic
Services provided
20% Accounting20% Executive Search20% Sales Outsourcing +2 services20% Social Media Marketing20% StaffingSocial media marketing agency R3SEARCH Recruitment is headquartered in Prague, Czech Republic. Their services include Social Media Marketing and Accounting.
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UndisclosedUndisclosed2 - 9Prague, Czech Republic
Services provided
20% Advertising20% Event Marketing20% Market Research +2 services20% Sales Outsourcing20% Social Media MarketingMarketing Prague is a small Advertising company based in Prague, Czech Republic. Their services include Advertising and Market Research.
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$1,000+$50 - $99 / hrFreelancerPrague 6 — Dejvice, Czech Republic
Services provided
30% Content Writing Services30% Social Media Marketing20% Content Marketing +2 services10% Business Consulting10% Sales OutsourcingBased in Prague 6 — Dejvice, Czech Republic, Alderman Agency is a social media marketing agency. They offer Social Media Marketing and Content Writing Services.
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List of the Top Prague Call Center Companies & Voice Services
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UndisclosedUndisclosed10,000+Prague, Czech Republic
Ability to deliver
7.2/40.00/20 Reviews0/10 Clients & Experience7.2/10 Market PresenceService focus
23% Call Center Services15% Sales Outsourcing62% Other -
$25,000+Undisclosed250 - 999Prague 8, Czech Republic
Ability to deliver
5.6/40.00/20 Reviews0/10 Clients & Experience5.6/10 Market PresenceService focus
25% Call Center Services25% Sales Outsourcing50% Other -
$1,000+< $25 / hr10 - 49Prague , Czech Republic
Ability to deliver
22.4/40.018.4/20 Reviews0/10 Clients & Experience4/10 Market PresenceService focus
25% Call Center Services50% Sales Outsourcing25% Other -
UndisclosedUndisclosed50 - 249Prague, Czech Republic
Ability to deliver
0/40.00/20 Reviews0/10 Clients & Experience0/10 Market PresenceService focus
50% Call Center Services50% Other -
UndisclosedUndisclosed50 - 249Prague, Czech Republic
Ability to deliver
0/40.00/20 Reviews0/10 Clients & Experience0/10 Market PresenceService focus
50% Sales Outsourcing50% Other -
UndisclosedUndisclosed10 - 49Prague, Czech Republic
Ability to deliver
4.6/40.00/20 Reviews0/10 Clients & Experience4.6/10 Market PresenceService focus
20% Sales Outsourcing80% Other -
$1,000+$25 - $49 / hr2 - 9Prague, Czech Republic
Ability to deliver
4.6/40.00/20 Reviews0/10 Clients & Experience4.6/10 Market PresenceService focus
20% Sales Outsourcing80% Other -
$1,000+$25 - $49 / hr10 - 49Praha 9, Czech Republic
Ability to deliver
5.3/40.00/20 Reviews0/10 Clients & Experience5.3/10 Market PresenceService focus
10% Sales Outsourcing90% Other -
UndisclosedUndisclosed10 - 49Praha 9, Hloubětín , Czech Republic
Ability to deliver
0/40.00/20 Reviews0/10 Clients & Experience0/10 Market PresenceService focus
40% Call Center Services60% Other -
$1,000+< $25 / hr50 - 249Prague, Czech Republic
Ability to deliver
0/40.00/20 Reviews0/10 Clients & Experience0/10 Market PresenceService focus
70% Call Center Services10% Sales Outsourcing20% Other -
UndisclosedUndisclosed2 - 9Prague 4, Czech Republic
Ability to deliver
0/40.00/20 Reviews0/10 Clients & Experience0/10 Market PresenceService focus
25% Call Center Services75% Other -
UndisclosedUndisclosed2 - 9Prague, Czech Republic
Ability to deliver
0/40.00/20 Reviews0/10 Clients & Experience0/10 Market PresenceService focus
20% Sales Outsourcing80% Other -
UndisclosedUndisclosed2 - 9Prague, Czech Republic
Ability to deliver
0/40.00/20 Reviews0/10 Clients & Experience0/10 Market PresenceService focus
20% Sales Outsourcing80% Other -
$1,000+$50 - $99 / hrFreelancerPrague 6 — Dejvice, Czech Republic
Ability to deliver
5.6/40.00/20 Reviews1.6/10 Clients & Experience4/10 Market PresenceService focus
10% Sales Outsourcing90% Other
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