Top Call Center Services & Voice Services in the Czech Republic
0 Leaders 15 Contenders
18 Companies
List of the Top Czech Republic Call Center Companies & Voice Services
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$1,000+< $25 / hr250 - 999Serves Czech RepublicServices provided
35% Call Center Services55% Customer Service Outsourcing10% Back Office OutsourcingSee all 27 projectsSimply Contact is a specialized provider of Contact Center Services, focusing on Customer Support Services, Inbound Call Center, and Telephonic Support. The company consistently receives high praise for its expertise in handling multi-channel and multi-lingual customer interactions, with 100% of reviewers noting their professionalism and adaptability. Their ability to improve customer satisfaction and reduce response times significantly is frequently highlighted, making them a valuable partner for diverse business needs.
Reviews mention Unique expertise
Simply Contact has received high praise for its unique expertise in providing tailored customer support solutions across various industries. Clients noted their exceptional ability to understand specific challenges and deliver customized strategies, leading to significant improvements in service metrics. For instance, one client highlighted a 25% boost in customer satisfaction and a 40% increase in monthly interaction volumes. Overall, the sentiment reflects a strong appreciation for Simply Contact's specialized knowledge and effective project management.-
Inbound Customer Support Services for EdTech Company
5.0 Apr 5, 2024The expertise in providing specialized support for different industries, including educational platforms and proactive customer interaction management across different channels was exceptional and truly set them apart.
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Customer Support Services for Email Deliverability Platform
5.0 Nov 28, 2023What impressed us most about Simply Contact was their customized approach. They didn't just give us a standard solution; they really understood our specific challenges and goals. Their expertise in customer service and back-office management is clear throughout our work together.
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1 of 1 reviews is 5 starsLess than $10,000 avg. project costRead 1 Recent ReviewReviewed 1 time in the past 6 months
Simply Contact has received positive feedback in recent reviews, highlighting their effective customer support management. Clients appreciated the timely delivery of tasks, clear communication, and the reduction in their internal team's workload. Notably, one client mentioned the seamless organization and adaptability of the support team. While there was a suggestion for improved understanding of complex licensing issues, the overall sentiment remains highly favorable, indicating that Simply Contact is a reliable partner for customer support needs.Was this helpful?
12 of 15 Call Center Services reviews are 5 stars$200,000 – $999,999 avg. project costRead 15 ReviewsCall Center Services PROJECT HIGHLIGHT
Call Center Staffing for Government Helpline
5.0 — Simply Contact provides staff to a government hotline's team; they hire and train call center agents to cover workflows around the clock. They've organized the hotline's IT structure, monitoring, Read moreWas this helpful?
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This provider is fluent in 17 languages:
- English
- Spanish
- Arabic
- Russian
- German
- French
- Italian
- Polish
- Ukrainian
- Romanian
- Dutch
- Czech
This provider is available in 12 time zones:
- Middle East Time (MET)
- Gulf Standard Time (GST)
- Greenwich Mean Time (GMT)
- Arabia Standard Time (AST)
- Central African Time (CAT)
- Eastern African Time (EAT)
- Israel Daylight Time (IDT)
- Central European Time (CET)
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$1,000+< $25 / hr1,000 - 9,999Serves Czech RepublicServices provided
30% Call Center Services30% Customer Service Outsourcing20% AI Agents +2 services15% Back Office Outsourcing5% Data Annotation ServicesSee all 88 projectsSupportYourApp is a prominent provider of Customer Support Services, specializing in Inbound and Outbound Call Center activities, Telephonic Support, and Call Handling. The company consistently receives high praise, with approximately 90% of reviews noting their flexibility, scalability, and proactive project management. Clients commend their ability to enhance customer satisfaction and deliver timely solutions across various languages and communication channels.
3 of 5 reviews are 5 stars1 new review for Call Center Services servicesUnknown avg. project costRead 5 Recent ReviewsReviewed 5 times in the past 6 months
SupportYourApp has received positive feedback over the last six months, highlighting its effectiveness in scaling support capacity and enhancing operational efficiency. Clients appreciate the company's responsiveness, flexibility, and ability to deliver quality results consistently, particularly in managing customer support and recruitment processes. Specific instances include increased ticket resolution rates and successful candidate placements. Overall, clients express high satisfaction with SupportYourApp's performance, noting no significant areas for improvement.Was this helpful?
Industry Experience
SupportYourApp has demonstrated extensive expertise across various industries including Arts, Financial Services, Media, and Education. Clients have highlighted its strengths in providing scalable and reliable customer support, particularly in high-volume scenarios. Overall sentiment reflects satisfaction with SupportYourApp’s adaptability, responsiveness, and strong communication, making it an excellent fit for businesses needing robust customer service solutions across diverse sectors.
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Hospitality & leisure Non-profit Transportation Consumer Products eCommerce HVAC Telecommunications Research Arts, entertainment & music Healthcare Other Industry Social Networking Business services Gaming Software Education Energy & natural resources Manufacturing Fitness Wellness & Fitness Other industries Retail Media Advertising & marketing Information technology IT Services Financial servicesWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
SupportYourApp has generally received positive feedback regarding its cost-effectiveness and value for money. Clients noted that the pricing fits their budgets while providing high-quality support services. For instance, one client mentioned that SupportYourApp offered 'good value for cost,' contributing to improved customer satisfaction and reduced internal workload. However, a few reviews expressed concerns about inconsistencies in service quality, indicating that the value may vary depending on specific circumstances and team composition.Was this helpful?
More responsive than most other service providers
Get in TouchSupportYourApp is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.Was this helpful?
$1,000+< $25 / hr250 - 999Serves Czech RepublicServices provided
35% Call Center Services55% Customer Service Outsourcing10% Back Office OutsourcingSee all 27 projectsSimply Contact is a specialized provider of Contact Center Services, focusing on Customer Support Services, Inbound Call Center, and Telephonic Support. The company consistently receives high praise for its expertise in handling multi-channel and multi-lingual customer interactions, with 100% of reviewers noting their professionalism and adaptability. Their ability to improve customer satisfaction and reduce response times significantly is frequently highlighted, making them a valuable partner for diverse business needs.
Reviews mention Unique expertise
Simply Contact has received high praise for its unique expertise in providing tailored customer support solutions across various industries. Clients noted their exceptional ability to understand specific challenges and deliver customized strategies, leading to significant improvements in service metrics. For instance, one client highlighted a 25% boost in customer satisfaction and a 40% increase in monthly interaction volumes. Overall, the sentiment reflects a strong appreciation for Simply Contact's specialized knowledge and effective project management.-
Inbound Customer Support Services for EdTech Company
5.0 Apr 5, 2024The expertise in providing specialized support for different industries, including educational platforms and proactive customer interaction management across different channels was exceptional and truly set them apart.
Read Full Review -
Customer Support Services for Email Deliverability Platform
5.0 Nov 28, 2023What impressed us most about Simply Contact was their customized approach. They didn't just give us a standard solution; they really understood our specific challenges and goals. Their expertise in customer service and back-office management is clear throughout our work together.
Read Full Review
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1 of 1 reviews is 5 starsLess than $10,000 avg. project costRead 1 Recent ReviewReviewed 1 time in the past 6 months
Simply Contact has received positive feedback in recent reviews, highlighting their effective customer support management. Clients appreciated the timely delivery of tasks, clear communication, and the reduction in their internal team's workload. Notably, one client mentioned the seamless organization and adaptability of the support team. While there was a suggestion for improved understanding of complex licensing issues, the overall sentiment remains highly favorable, indicating that Simply Contact is a reliable partner for customer support needs.Was this helpful?
12 of 15 Call Center Services reviews are 5 stars$200,000 – $999,999 avg. project costRead 15 ReviewsCall Center Services PROJECT HIGHLIGHT
Call Center Staffing for Government Helpline
5.0 — Simply Contact provides staff to a government hotline's team; they hire and train call center agents to cover workflows around the clock. They've organized the hotline's IT structure, monitoring, Read moreWas this helpful?
View projects from:
This provider is fluent in 17 languages:
- English
- Spanish
- Arabic
- Russian
- German
- French
- Italian
- Polish
- Ukrainian
- Romanian
- Dutch
- Czech
This provider is available in 12 time zones:
- Middle East Time (MET)
- Gulf Standard Time (GST)
- Greenwich Mean Time (GMT)
- Arabia Standard Time (AST)
- Central African Time (CAT)
- Eastern African Time (EAT)
- Israel Daylight Time (IDT)
- Central European Time (CET)
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$1,000+< $25 / hr1,000 - 9,999Serves Czech RepublicServices provided
20% Call Center Services25% Customer Service Outsourcing15% Back Office Outsourcing +4 services10% Content Moderation Services10% Data Annotation Services10% Finance & Accounting Outsourcing (FAO)10% Sales OutsourcingSee all 28 projectsHugo Inc. | Top CX Provider is a distinguished company specializing in Contact Center Services, offering comprehensive Customer Support Services across various channels such as email, chat, and phone. The client reviews highlight their adaptability and efficiency, with 100% positive feedback on their seamless integration and ability to enhance customer engagement capabilities, resulting in impressive metrics like a 99.8% accuracy in order processing and fulfillment.
Reviews mention Exceeds expectations
Hugo Inc. consistently exceeds client expectations, as evidenced by a food & beverages company praising their remarkable customer support transformation and multilingual capabilities. Clients noted significant improvements in response times and customer satisfaction, highlighting Hugo's exceptional adaptability and commitment to service. Additionally, a digital marketing client reported a 30% increase in website traffic and a notable boost in lead generation, attributing this success to Hugo's strategic execution and timely project management. Overall, client feedback reflects a strong sentiment of satisfaction and appreciation for Hugo's dedicated approach.-
Multilingual Customer Support for Beverage Company
5.0 Aug 22, 2023I'm delighted to share my exceptional experience working with Hugo, our trusted outsourcing partner. Their commitment to delivering items on time has been truly remarkable. Hugo seamlessly adapted to our needs, ensuring every delivery was punctual and hassle-free. It's been a pleasure collaborating with a team that not only met our expectations but consistently exceeded them. Hugo's exceptional service, adaptability, and reliability make them an outstanding partner.
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Digital Marketing, SMM & SEO for Software Solutions Company
5.0 Dec 8, 2023Hugo's project management was exemplary throughout our engagement. They consistently delivered project milestones on time, demonstrating a strong commitment to timelines and deadlines. Their proactive approach to communication and responsiveness to our needs played a crucial role in the project's success. Regular updates and clear channels of communication were established, allowing for transparent progress tracking and immediate issue resolution. In instances where adjustments were needed, Hugo's team displayed flexibility and a solutions-oriented mindset, ensuring that our specific requirements were not only met but often exceeded. Their commitment to delivering items on time and their responsiveness to our evolving needs underscored the effectiveness of their project management approach, fostering a collaborative and productive partnership.
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Industry Experience
Hugo Inc. has received positive feedback across various industries, including Financial Services, eCommerce, Automotive, Information Technology, Gaming, Media, and Advertising & Marketing. Clients commend their expertise in enhancing customer support, streamlining operations, and driving revenue growth. In Financial Services, they excel at global customer experience management; in eCommerce, they improve back-office efficiency. Their adaptable project management and commitment to quality have resulted in measurable outcomes such as increased transaction volume and improved customer satisfaction, making them a reliable partner for businesses seeking growth and operational excellence.
Read All ReviewsSelect Industry to see insights
Media Information technology Financial services eCommerce Food & Beverages Automotive Environmental Services Advertising & marketing Gaming SoftwareWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients consistently commend Hugo Inc. for providing excellent value for money, noting that their services align well with project costs. For instance, a CMO highlighted Hugo's 'good value for cost' in scaling customer experience infrastructure, while a Head of Finance remarked on their 'great culture fit' and 'good value for cost.' Overall, the sentiment reflects satisfaction with the pricing relative to the quality and impact of services delivered, reinforcing Hugo's reputation as a cost-effective partner.Was this helpful?
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This provider is fluent in 54 languages:
- Mandarin
- English
- Spanish
- Arabic
- Bengali
- Hindi
- Russian
- Portuguese
- Japanese
- German
- Javanese
- Korean
This provider is available in 38 time zones:
- Colombia Time (COT)
- Near East Time (NET)
- Middle East Time (MET)
- China Taiwan Time (CTT)
- Gulf Standard Time (GST)
- Brazil Eastern Time (BET)
- Greenwich Mean Time (GMT)
- India Standard Time (IST)
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$1,000+< $25 / hr10 - 49Prague , Czech Republic
Services provided
10% Call Center Services70% Sales Outsourcing10% AI Agents +1 service10% Email MarketingSee all 13 projectsStartupr is a company specializing in Contact Center Services with a strong focus on generating qualified appointments through outbound call handling. Across reviews, 100% of clients commend their performance-based model and high responsiveness, with 85% highlighting their efficient project management and communication. Clients appreciate their cost-effective approach and targeting precision, resulting in consistent qualified lead generation.
4 of 4 reviews are 5 stars2 new reviews for Call Center Services services$10,000 – $49,000 avg. project costRead 4 Recent ReviewsReviewed 4 times in the past 6 months
Startupr has received positive feedback from clients over the past six months, highlighting its effectiveness in generating qualified meetings and managing outbound processes. Clients appreciated Startupr's organized project management and responsiveness, noting successful outcomes such as 50 qualified conversations and consistent appointment generation. The performance-based model was particularly praised, as it aligned with clients' goals. Overall, clients expressed satisfaction with Startupr's understanding of their specific needs and the quality of results delivered, with no significant areas for improvement identified.Was this helpful?
4 of 4 Call Center Services reviews are 5 stars3 new reviews for Call Center Services in past 6 months$10,000 – $49,000 avg. project costRead 4 ReviewsCall Center Services PROJECT HIGHLIGHT
Lead Generation for UX/UI Design & Dev Company
5.0 — Startupr provided lead generation services for a UI/UX design and development company. The team identified target accounts, created email sequences, and made cold calls to generate qualified Read moreWas this helpful?
Industry Experience
Startupr has demonstrated expertise across various industries, including Information Technology, Medical, Business Services, Advertising & Marketing, Gaming, and more. Clients consistently commend their effective outbound sales strategies, resulting in high-quality leads and qualified meetings. Overall sentiment is positive, with notable strengths in communication, project management, and execution of tailored outreach programs. This makes Startupr an excellent choice for companies seeking reliable lead generation and appointment setting in these sectors.
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Design Software Medical Gaming Business services Information technologyWas this helpful?
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This provider is fluent in 4 languages:
- English
- French
- German
- Spanish
This provider is available in 5 time zones:
- Central European Time (CET)
- Central Standard Time (CST)
- Eastern Standard Time (EST)
- Pacific Standard Time (PST)
- Mountain Standard Time (MST)
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$25,000+Undisclosed250 - 999Prague 8, Czech Republic
Services provided
25% Call Center Services50% Customer Service Outsourcing25% Sales OutsourcingICON Communication Centres s.r.o. Is a Customer Service Outsourcing company founded in 2003. The company specializes in Customer Service Outsourcing and Call Center Services, and is midsize.
Read more -
UndisclosedUndisclosed50 - 249Písek, Czech Republic
Services provided
100% Call Center ServicesDomiCall s.r.o. Is a call center. The Písek, Czech Republic-based company was launched in 1998. Their team focuses on Call Center Services.
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UndisclosedUndisclosed50 - 249Prague, Czech Republic
Services provided
50% Call Center Services50% RecruitingQuantcom is a telephone answering service and Recruiting company. They were launched in 1996, and their services include Call Center Services and Recruiting.
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UndisclosedUndisclosed50 - 249Prague, Czech Republic
Services provided
50% Business Consulting50% Sales OutsourcingLeadspicker is a midsize Business Consulting and Sales Outsourcing company. Launched in 2015, the team focuses on Business Consulting and Sales Outsourcing.
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$5,000+$50 - $99 / hr50 - 249Prague, Czech Republic
Services provided
10% Call Center Services80% Video Production10% Graphic DesignMynd is a video production agency. They are in Prague, Czech Republic and have midsize team of experts. Their services include Video Production and Graphic Design.
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UndisclosedUndisclosed10 - 49Prague, Czech Republic
Services provided
20% Advertising20% Branding20% CRM Consulting and SI +2 services20% Email Marketing20% Sales OutsourcingATMT Inc. Is an Advertising company. The firm is located in Prague, Czech Republic. Their services include Advertising and Branding.
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UndisclosedUndisclosed10 - 49Praha 9, Hloubětín , Czech Republic
Services provided
40% Call Center Services35% Customer Service Outsourcing25% Back Office OutsourcingAsistentka CZ (OsobniAsistentka.cz) is a call center. Established in 2011, the agency offers Call Center Services and Customer Service Outsourcing.
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UndisclosedUndisclosed10 - 49Ostrava, Czech Republic
Services provided
20% Call Center Services20% Back Office Outsourcing20% Business Consulting +2 services20% Marketing Strategy20% Sales OutsourcingEFSETE Pharma is a Marketing Strategy company launched in 2016. Their services include Marketing Strategy and Business Consulting.
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$1,000+$25 - $49 / hr2 - 9Prague, Czech Republic
Services provided
20% Branding20% Content Moderation Services20% E-Commerce Development +2 services20% Sales Outsourcing20% Social Media MarketingAxellerato is a branding agency. They are located in Prague, Czech Republic and have small team of experts. Their services include Branding and Social Media Marketing.
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$1,000+$25 - $49 / hr10 - 49Praha 9, Czech Republic
Services provided
15% Branding15% Email Marketing15% Graphic Design +4 services15% Marketing Strategy15% Pay Per Click15% Social Media Marketing10% Sales OutsourcingLead Magnet is a Praha 9, Czech Republic-based branding agency. The team offers Branding and Marketing Strategy.
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UndisclosedUndisclosed2 - 9Prague 4, Czech Republic
Services provided
25% Call Center Services50% Customer Service Outsourcing25% Back Office OutsourcingMoje sluchátko s.r.o. Is a Prague 4, Czech Republic-based Customer Service Outsourcing company. Their services include Customer Service Outsourcing and Back Office Outsourcing.
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$1,000+< $25 / hr50 - 249Prague, Czech Republic
Services provided
70% Call Center Services20% Customer Service Outsourcing10% Sales OutsourcingComdata Czech is a call center company located in Prague, Czech Republic. Established in 1987, the team specializes in Call Center Services and Customer Service Outsourcing.
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UndisclosedUndisclosed2 - 9Prague, Czech Republic
Services provided
20% Accounting20% Executive Search20% Sales Outsourcing +2 services20% Social Media Marketing20% StaffingSocial media marketing agency R3SEARCH Recruitment is headquartered in Prague, Czech Republic. Their services include Social Media Marketing and Accounting.
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UndisclosedUndisclosed2 - 9Prague, Czech Republic
Services provided
20% Advertising20% Event Marketing20% Market Research +2 services20% Sales Outsourcing20% Social Media MarketingMarketing Prague is a small Advertising company based in Prague, Czech Republic. Their services include Advertising and Market Research.
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$1,000+$50 - $99 / hrFreelancerPrague 6 — Dejvice, Czech Republic
Services provided
30% Content Writing Services30% Social Media Marketing20% Content Marketing +2 services10% Business Consulting10% Sales OutsourcingBased in Prague 6 — Dejvice, Czech Republic, Alderman Agency is a social media marketing agency. They offer Social Media Marketing and Content Writing Services.
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$1,000+$50 - $99 / hr50 - 249Brno, Czech Republic
Services provided
10% Call Center Services25% Customer Service Outsourcing25% Translation +5 services10% Other Digital Marketing10% Pay Per Click10% Social Media Marketing5% Digital Strategy5% Market ResearchMakesYouLocal A/S is a Translation company. Launched in 2010, the team focuses on Translation and Customer Service Outsourcing.
Read moreSee All Locations (5)Brno, Czech Republic
Cyrilská
Brno, Czech Republic 602 002 - 5
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UndisclosedUndisclosed10,000+Prague, Czech Republic
Services provided
23% Call Center Services33% Customer Service Outsourcing15% Sales Outsourcing +17 services5% Back Office Outsourcing5% Business Consulting5% Finance & Accounting Outsourcing (FAO)1% AI Development1% BI & Big Data Consulting & SI1% CRM Consulting and SI1% Custom Software Development1% Digital Strategy1% Graphic Design1% HR Consulting1% Mobile App Development1% Transcription1% Translation1% UX/UI Design1% Unified Communications Consulting & SI1% Web Design1% Web DevelopmentWebhelp, a Customer Service Outsourcing company, was established in 2000. The large team provides Customer Service Outsourcing and Call Center Services.
Read moreSee All Locations (52)Prague, Czech Republic
Vyskocilova 1481/4, 140 00, BB Centrum, Beta Building, Praha 4
Prague, Czech Republic 140 00301 - 400
+420 2 3429 4111
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List of the Top Czech Republic Call Center Companies & Voice Services
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$25,000+Undisclosed250 - 999Prague 8, Czech Republic
Ability to deliver
4.2/40.00/20 Reviews0/10 Clients & Experience4.2/10 Market PresenceService focus
25% Call Center Services25% Sales Outsourcing50% Other -
$1,000+< $25 / hr10 - 49Prague , Czech Republic
Ability to deliver
26.5/40.018.8/20 Reviews4/10 Clients & Experience3.7/10 Market PresenceService focus
10% Call Center Services70% Sales Outsourcing20% Other -
UndisclosedUndisclosed50 - 249Písek, Czech Republic
Ability to deliver
0/40.00/20 Reviews0/10 Clients & Experience0/10 Market PresenceService focus
100% Call Center Services -
UndisclosedUndisclosed50 - 249Prague, Czech Republic
Ability to deliver
0/40.00/20 Reviews0/10 Clients & Experience0/10 Market PresenceService focus
50% Call Center Services50% Other -
UndisclosedUndisclosed50 - 249Prague, Czech Republic
Ability to deliver
0/40.00/20 Reviews0/10 Clients & Experience0/10 Market PresenceService focus
50% Sales Outsourcing50% Other -
$5,000+$50 - $99 / hr50 - 249Prague, Czech Republic
Ability to deliver
7.8/40.00/20 Reviews3.6/10 Clients & Experience4.2/10 Market PresenceService focus
10% Call Center Services90% Other -
UndisclosedUndisclosed10 - 49Prague, Czech Republic
Ability to deliver
3.4/40.00/20 Reviews0/10 Clients & Experience3.4/10 Market PresenceService focus
20% Sales Outsourcing80% Other -
UndisclosedUndisclosed10 - 49Praha 9, Hloubětín , Czech Republic
Ability to deliver
0/40.00/20 Reviews0/10 Clients & Experience0/10 Market PresenceService focus
40% Call Center Services60% Other -
UndisclosedUndisclosed10 - 49Ostrava, Czech Republic
Ability to deliver
0/40.00/20 Reviews0/10 Clients & Experience0/10 Market PresenceService focus
20% Call Center Services20% Sales Outsourcing60% Other -
$1,000+$25 - $49 / hr2 - 9Prague, Czech Republic
Ability to deliver
3.4/40.00/20 Reviews0/10 Clients & Experience3.4/10 Market PresenceService focus
20% Sales Outsourcing80% Other -
$1,000+$25 - $49 / hr10 - 49Praha 9, Czech Republic
Ability to deliver
4/40.00/20 Reviews0/10 Clients & Experience4/10 Market PresenceService focus
10% Sales Outsourcing90% Other -
UndisclosedUndisclosed2 - 9Prague 4, Czech Republic
Ability to deliver
0/40.00/20 Reviews0/10 Clients & Experience0/10 Market PresenceService focus
25% Call Center Services75% Other -
$1,000+< $25 / hr50 - 249Prague, Czech Republic
Ability to deliver
0/40.00/20 Reviews0/10 Clients & Experience0/10 Market PresenceService focus
70% Call Center Services10% Sales Outsourcing20% Other -
UndisclosedUndisclosed2 - 9Prague, Czech Republic
Ability to deliver
0/40.00/20 Reviews0/10 Clients & Experience0/10 Market PresenceService focus
20% Sales Outsourcing80% Other -
UndisclosedUndisclosed2 - 9Prague, Czech Republic
Ability to deliver
0/40.00/20 Reviews0/10 Clients & Experience0/10 Market PresenceService focus
20% Sales Outsourcing80% Other
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