Top Phone Support Services in New York City
65 Companies
List of the Top New York City Customer Service Phone Support Companies
Sponsored
-
Top Customer Service
Premier VerifiedLook for Verified Providers
Clutch conducts a rigorous verification process, confirming a provider’s business registration, legal history, credit background, and client feedback to be legitimate, so you can trust their ability to deliver. Learn More
$1,000+Undisclosed250 - 999Brooklyn, NYServices provided
55% Customer Service Outsourcing15% Data Annotation Services10% Back Office Outsourcing +210% Call Center Services10% Content Moderation ServicesFocus Areas
50% Phone Support Services20% Chat Support Services20% Email Support Services +110% Order Processing & TakingSee all 68 projectsTop Customer Service is a highly-regarded Customer Support Outsourcing provider specializing in inbound call handling and customer service BPO solutions. The company consistently receives positive feedback for its professionalism and efficient communication, with over 90% of clients highlighting improved response times and increased customer satisfaction. Their AI-assisted systems and trained agents ensure seamless integration and reliable support across various industries.
-
$1,000+< $25 / hr10 - 49New York, NY
Services provided
15% Customer Service Outsourcing30% Recruiting15% Sales Outsourcing +410% Back Office Outsourcing10% Finance & Accounting Outsourcing (FAO)10% IT Staff Augmentation10% StaffingFocus Areas
25% Phone Support Services25% Chat Support Services25% Email Support Services +125% Order Processing & TakingSee all 3 projectsStaffwiz LLC is a Customer Service BPO specializing in providing remote customer care and outsourced customer support services. Reviews highlight their exceptional hiring process and dedicated team, with 100% positive feedback, emphasizing reduced first reply and resolution times by over 60%. Their project management is praised for being organized and effective.
-
$1,000+< $25 / hr50 - 249Great Neck Plaza, NY
Services provided
20% Customer Service Outsourcing50% Back Office Outsourcing10% Call Center Services +310% Finance & Accounting Outsourcing (FAO)5% Document Digitization & Management5% HR ConsultingFocus Areas
25% Phone Support Services25% Chat Support Services25% Email Support Services +125% Order Processing & TakingSee all 24 projectsThe Hour - Back Office and Virtual Assistant Services is a Customer Service BPO firm providing remote customer care and back-office support. Reviews highlight their efficiency, responsiveness, and ability to fit seamlessly into client operations, with 100% of reviewers praising their project management and communication skills. Clients appreciate the value for cost and cultural alignment, often resulting in increased operational efficiency and satisfaction.
-
$1,000+< $25 / hr50 - 249New York, NY
Services provided
25% Customer Service Outsourcing25% Sales Outsourcing10% Back Office Outsourcing +410% Finance & Accounting Outsourcing (FAO)10% Recruiting10% Recruitment Process Outsourcing10% StaffingFocus Areas
20% Phone Support Services40% Order Processing & Taking20% Chat Support Services +120% Email Support ServicesSee all 38 projectsCrewBloom is a Customer Service Outsourcing company known for delivering top-tier customer support and administrative services. Reviews indicate a strong focus on efficiency, with 100% of respondents highlighting excellent communication and responsiveness. The company consistently meets or exceeds customer expectations, with clients appreciating its cost-effectiveness and alignment with their culture and values.
-
UndisclosedUndisclosed50 - 249New York, NY
Services provided
10% Customer Service Outsourcing40% ERP Consulting and SI15% BI & Big Data Consulting & SI +315% Custom Software Development10% Call Center Services10% Sales OutsourcingFocus Areas
100% Phone Support ServicesSee all 4 projectsAbacus Cambridge Partners is a versatile company specializing in API management, integration services, and business process outsourcing. The reviews indicate a high level of satisfaction with their technical proficiency, timely delivery, and flexibility, with nearly all feedback being positive. Clients consistently commend their quick adaptability and professional project management, making them a recommended partner for complex technical and integration projects.
-
$1,000+< $25 / hr10 - 49New York, NY
Services provided
25% Customer Service Outsourcing50% Sales Outsourcing25% Call Center ServicesFocus Areas
30% Phone Support Services25% Chat Support Services25% Order Processing & Taking +120% Email Support ServicesSee all 16 projectsRemoteReps247, a lead generation company, has received predominantly negative feedback, with 67% of reviewers labeling their services as ineffective or fraudulent. Common themes include unfulfilled promises, lack of transparency, and poor communication, with only a minority (33%) acknowledging timely responses or useful connections. The company is advised to enhance its transparency and commitment to client satisfaction to gain trust and deliver consistent, verifiable results.
-
$1,000+< $25 / hr10,000+New York, NY
Services provided
15% Customer Service Outsourcing50% Back Office Outsourcing35% Call Center ServicesFocus Areas
100% Phone Support ServicesSee all 4 projectsEXL Service is a back-office service provider specializing in billing, accounting, legal entry, and medical billing services. Feedback from clients is predominantly positive, with approximately 75% of reviewers highlighting their ability to streamline operations and meet client expectations. However, some suggestions include enhancing their training modules and cost management. Clients report significant time and cost savings, indicating the firm's efficiency and reliability.
-
$1,000+< $25 / hr250 - 999Queens Village, NY
Services provided
25% Customer Service Outsourcing25% Call Center Services10% Back Office Outsourcing +710% Sales Outsourcing5% Business Consulting5% Content Writing Services5% Ecommerce Marketing5% Email Marketing5% Social Media Marketing5% TranscriptionFocus Areas
50% Phone Support Services20% Email Support Services15% Chat Support Services +115% Order Processing & TakingZesh Solutions is a midsize telephone answering service based in Queens Village, New York and Dhaka, Bangladesh. The team offers Call Center Services and Customer Service Outsourcing.
Read more -
UndisclosedUndisclosed250 - 999New York, NY
Services provided
35% Customer Service Outsourcing40% Back Office Outsourcing25% Call Center ServicesFocus Areas
43% Phone Support Services29% Order Processing & Taking14% Chat Support Services +114% Email Support ServicesEstablished in 2011, Lexvia Inc. Is a midsize Back Office Outsourcing company. Their services include Back Office Outsourcing and Customer Service Outsourcing.
Read more -
$5,000+< $25 / hr250 - 999New York, NY
Services provided
50% Customer Service Outsourcing30% Finance & Accounting Outsourcing (FAO)20% Back Office OutsourcingFocus Areas
20% Phone Support Services40% Chat Support Services40% Email Support ServicesSee all 1 projectsAt Atidiv, we help businesses scale smarter with our data-driven outsourcing solutions. We swiftly onboard and seamlessly integrate expert teams as an extension of our clients, providing tailored
Read more -
$5,000+< $25 / hr1,000 - 9,999New York, NY
Services provided
10% Customer Service Outsourcing45% Back Office Outsourcing25% Transcription +210% Call Center Services10% Sales OutsourcingFocus Areas
100% Phone Support ServicesIntegreon, a large Back Office Outsourcing company, is headquartered in New York, New York and Makati, Philippines. Their services include Back Office Outsourcing and Transcription.
Read more -
$1,000+< $25 / hr50 - 249New York, NY
Services provided
30% Customer Service Outsourcing55% Back Office Outsourcing15% Call Center ServicesFocus Areas
60% Phone Support Services40% Email Support ServicesNEO MD INC is a New York, New York-based Back Office Outsourcing company. They specialize in Back Office Outsourcing and Customer Service Outsourcing and were established in 2021.
Read more -
UndisclosedUndisclosed50 - 249East Rutherford, NJ
Services provided
100% Customer Service OutsourcingFocus Areas
25% Phone Support Services25% Chat Support Services25% Email Support Services +125% Order Processing & TakingClinical Excel Computech LLP is a Customer Service Outsourcing company. The agency is located in East Rutherford, New Jersey. Their services include Customer Service Outsourcing.
Read more -
$1,000+< $25 / hr1,000 - 9,999New York, NY
Services provided
10% Customer Service Outsourcing60% Back Office Outsourcing20% Call Center Services +110% Document Digitization & ManagementFocus Areas
100% Phone Support ServicesLaunched in 2007, SunKnowledge Inc. Is a Back Office Outsourcing company. The firm offers Back Office Outsourcing and Call Center Services.
Read more -
$1,000+< $25 / hr50 - 249New York, NY
Services provided
24% Customer Service Outsourcing50% Back Office Outsourcing16% Call Center Services +110% AI DevelopmentFocus Areas
100% Phone Support ServicesLaunched in 2011, NetSet RCM Services is a Back Office Outsourcing company. The midsize team offers Back Office Outsourcing and Customer Service Outsourcing.
Read more -
$1,000+< $25 / hr10 - 49Bronx, NY
Services provided
25% Customer Service Outsourcing25% Business Consulting25% Commercial Financing +125% Finance & Accounting Outsourcing (FAO)Focus Areas
100% Phone Support ServicesCommercial Financing company Bl Leads was founded in 2014. The team offers Commercial Financing and Finance & Accounting Outsourcing (FAO) and is located in Bronx, New York.
Read more -
Undisclosed< $25 / hr50 - 249Hewlett, NY
Services provided
15% Customer Service Outsourcing25% Back Office Outsourcing25% Recruiting +610% Call Center Services5% Finance & Accounting Outsourcing (FAO)5% HR Outsourcing5% Other IT Consulting and SI5% Staffing5% Web DevelopmentFocus Areas
50% Phone Support Services50% Email Support ServicesCheaperTeam, a Back Office Outsourcing company, was established in 2020. Based in Hewlett, New York, the team focuses on Back Office Outsourcing and Recruiting.
Read more -
UndisclosedUndisclosed10 - 49Brooklyn, NY
Services provided
20% Customer Service Outsourcing20% Back Office Outsourcing20% Business Consulting +220% Market Research20% TranscriptionFocus Areas
25% Phone Support Services25% Chat Support Services25% Email Support Services +125% Order Processing & Taking7 Virtual Assistant Services is a Market Research company founded in 2016. The team specializes in Market Research and Business Consulting and is located in Brooklyn, New York.
Read more -
$1,000+< $25 / hr10,000+New York, NY
Services provided
15% Customer Service Outsourcing25% Finance & Accounting Outsourcing (FAO)25% HR Consulting +315% Back Office Outsourcing10% Call Center Services10% Sales OutsourcingFocus Areas
24% Phone Support Services38% Chat Support Services38% Order Processing & TakingConduent is a large Finance & Accounting Outsourcing (FAO) company in New York, New York and Florham Park, New Jersey. Their services include Finance & Accounting Outsourcing (FAO) and HR
Read more -
$5,000+< $25 / hr10 - 49New York, NY
Services provided
20% Customer Service Outsourcing30% Call Center Services20% Back Office Outsourcing +220% Staffing10% Litigation Support ServicesFocus Areas
40% Phone Support Services25% Chat Support Services20% Email Support Services +115% Order Processing & TakingSmall call center company OnCalla, is located in New York, New York. The team specializes in Call Center Services and Back Office Outsourcing.
Read more -
$1,000+< $25 / hr50 - 249New York, NY
Services provided
20% Customer Service Outsourcing20% Back Office Outsourcing20% Call Center Services +220% Email Marketing20% Sales OutsourcingFocus Areas
30% Phone Support Services30% Email Support Services20% Chat Support Services +120% Order Processing & TakingDGC BPO Service is an Email Marketing company. Launched in 2020, the company is located in New York, New York. Their services include Email Marketing and Call Center Services.
Read more -
UndisclosedUndisclosed2 - 9New York, NY
Services provided
25% Customer Service Outsourcing75% Call Center ServicesFocus Areas
100% Phone Support ServicesMiaAnswers Virtual Receptionists is a call center company. The New York, New York-based agency was established in 2009. Their services include Call Center Services and Customer Service Outsourcing.
Read more -
UndisclosedUndisclosed50 - 249Brooklyn, NY
Services provided
10% Customer Service Outsourcing80% Back Office Outsourcing10% Call Center ServicesFocus Areas
30% Phone Support Services35% Chat Support Services35% Email Support ServicesWCH Service Bureau Inc. Is a midsize Brooklyn, New York-based Back Office Outsourcing company. The team offers Back Office Outsourcing and Call Center Services.
Read more -
$1,000+< $25 / hr10 - 49New York, NY
Services provided
10% Customer Service Outsourcing70% Call Center Services10% Business Consulting +110% Sales OutsourcingFocus Areas
50% Phone Support Services50% Order Processing & TakingGurland Corporation is a phone answering service founded in 2017. Based in New York, New York and Bangkok, Thailand, the team specializes in Call Center Services and Business Consulting.
Read more -
$1,000+< $25 / hr10 - 49New York, NY
Services provided
20% Customer Service Outsourcing20% Back Office Outsourcing20% IT Managed Services +220% Social Media Marketing20% Web DevelopmentFocus Areas
40% Phone Support Services25% Chat Support Services20% Email Support Services +115% Order Processing & TakingCorporate Care is a social media marketing company based in Dhaka, Bangladesh and New York, New York. Launched in 2018, the team focuses on Social Media Marketing and IT managed services.
Read more -
UndisclosedUndisclosed50 - 249Brooklyn, NY
Services provided
42% Customer Service Outsourcing48% Call Center Services10% Back Office OutsourcingFocus Areas
33% Phone Support Services29% Chat Support Services21% Email Support Services +117% Order Processing & TakingCampaign Headquarters is a Brooklyn, New York-based phone answering service. They offer Call Center Services and Customer Service Outsourcing.
Read more -
$1,000+< $25 / hr1,000 - 9,999New York, NY
Services provided
10% Customer Service Outsourcing50% Translation15% Call Center Services +310% Recruiting10% Staffing5% HR OutsourcingFocus Areas
100% Phone Support ServicesTransPerfect is a Translation company. Their large team of employees is in New York, New York and Vancouver, Canada. Their team offers Translation and Call Center Services.
Read more -
$1,000+$25 - $49 / hr50 - 249Brooklyn, NY
Services provided
20% Customer Service Outsourcing40% Back Office Outsourcing20% Call Center Services +120% Finance & Accounting Outsourcing (FAO)Focus Areas
20% Phone Support Services40% Order Processing & Taking20% Chat Support Services +120% Email Support ServicesMediBIll Health Partners is a Back Office Outsourcing company. Their midsize team is located in Brooklyn, New York. Their services include Back Office Outsourcing and Call Center Services.
Read more -
$5,000+Undisclosed1,000 - 9,999Mahwah, NJ
Services provided
15% Customer Service Outsourcing50% Call Center Services25% Back Office Outsourcing +110% Sales OutsourcingFocus Areas
100% Phone Support ServicesSee all 17 projectsDialAmerica is a business process outsourcing company that provides both inbound and outbound call services, specializing in customer engagement and lead generation. Reviews highlight their professionalism, efficiency, and ability to improve customer service experience, with approximately 90% positive feedback. Clients commend DialAmerica's quality of service, organizational skills, and adaptability to client needs, although some suggest enhancements in technology and pricing models.
-
UndisclosedUndisclosed10 - 49Palisades Park, NJ
Services provided
20% Customer Service Outsourcing30% Back Office Outsourcing30% Call Center Services +120% TranslationFocus Areas
40% Phone Support Services30% Chat Support Services20% Email Support Services +110% Order Processing & TakingOUTSOURCETURK is a small answering service company headquartered in Palisades Park, New Jersey. Their services include Call Center Services and Back Office Outsourcing.
Read more -
UndisclosedUndisclosed50 - 249Newark, NJ
Services provided
30% Customer Service Outsourcing30% Business Consulting28% Back Office Outsourcing +112% Call Center ServicesFocus Areas
20% Phone Support Services40% Email Support Services40% Order Processing & TakingSabre88, LLC, a Business Consulting company, is located in Newark, New Jersey. They provide Business Consulting and Customer Service Outsourcing.
Read more -
UndisclosedUndisclosed50 - 249Butler, NJ
Services provided
10% Customer Service Outsourcing90% Call Center ServicesFocus Areas
100% Phone Support ServicesSee all 17 projectsAnserve Inc. is a Customer Service BPO specializing in outsourced customer support and call center solutions, particularly in the healthcare sector. Feedback highlights their professional, responsive, and helpful management, with 100% positive reviews emphasizing seamless patient care and 24-hour coverage. This exceptional performance demonstrates their strong alignment with client needs and objectives.
-
$1,000+< $25 / hr2 - 9New York, NY
Services provided
32% Customer Service Outsourcing56% Call Center Services12% Sales OutsourcingFocus Areas
35% Phone Support Services35% Email Support Services30% Order Processing & TakingMessages Plus is a small New York, New York-based telephone answering service. The team offers Call Center Services and Customer Service Outsourcing.
Read more -
$1,000+Undisclosed50 - 249New Providence, NJ
Services provided
46% Customer Service Outsourcing23% Back Office Outsourcing20% Call Center Services +111% Sales OutsourcingFocus Areas
61% Phone Support Services23% Order Processing & Taking16% Email Support ServicesStafford Communications Group, a Customer Service Outsourcing company, was founded in 1995. They specializes in Customer Service Outsourcing and Back Office Outsourcing.
Read more -
$1,000+< $25 / hr10 - 49New Hyde Park, NY
Services provided
25% Customer Service Outsourcing25% Back Office Outsourcing25% Call Center Services +125% Sales OutsourcingFocus Areas
25% Phone Support Services25% Chat Support Services25% Email Support Services +125% Order Processing & TakingAcena, a call center, provide Call Center Services and Back Office Outsourcing. They were founded in 1998.
Read more -
$25,000+Undisclosed1,000 - 9,999New Providence, NJ
Services provided
10% Customer Service Outsourcing10% Back Office Outsourcing10% Call Center Services +1210% Finance & Accounting Outsourcing (FAO)10% IT Managed Services5% API Development5% Accounting5% Application Management & Support5% CRM Consulting and SI5% Custom Software Development5% Ecommerce Marketing5% Graphic Design5% Social Media Marketing5% Unified Communications Consulting & SI5% Video ProductionFocus Areas
25% Phone Support Services25% Chat Support Services25% Email Support Services +125% Order Processing & TakingIT managed services company Premier NX was founded in 2003. The team offers IT managed services and Call Center Services.
Read more -
Undisclosed< $25 / hr50 - 249New York, NY
Services provided
20% Customer Service Outsourcing30% Back Office Outsourcing15% Finance & Accounting Outsourcing (FAO) +315% Transcription10% Call Center Services10% Sales OutsourcingFocus Areas
22% Phone Support Services68% Chat Support Services10% Order Processing & TakingSee all 1 projectsHabiliss was founded in the year 2009 as a virtual assistant service provider and has served over 6000 clients till date. Our array of services include personal as well as
Read more -
UndisclosedUndisclosedFreelancerNew York City, NY
Services provided
100% Customer Service OutsourcingFocus Areas
25% Phone Support Services25% Chat Support Services25% Email Support Services +125% Order Processing & TakingBased in New York City, New York, Window Repair US Inc. Is a small Customer Service Outsourcing company. The team focuses on Customer Service Outsourcing.
Read more -
$1,000+< $25 / hr2 - 9New York, NY
Services provided
50% Customer Service Outsourcing50% Call Center ServicesFocus Areas
100% Phone Support ServicesSmall answering service and Customer Service Outsourcing company NoMissedCallsUSA.com, is in New York, New York. Their services include Call Center Services and Customer Service Outsourcing.
Read more -
$1,000+< $25 / hr2 - 9New York, NY
Services provided
50% Customer Service Outsourcing50% Call Center ServicesFocus Areas
100% Phone Support ServicesSelect Answering Service is a call center service and Customer Service Outsourcing company. Launched in 2012, the agency provides Call Center Services and Customer Service Outsourcing.
Read more -
$1,000+$25 - $49 / hr50 - 249East Brunswick, NJ
Services provided
50% Customer Service Outsourcing30% Back Office Outsourcing20% Call Center ServicesFocus Areas
50% Phone Support Services30% Order Processing & Taking15% Chat Support Services +15% Email Support ServicesEnfinity Medical Billing is a Customer Service Outsourcing company launched in 2016. In East Brunswick, New Jersey, the team specializes in Customer Service Outsourcing and Back Office Outsourcing.
Read more -
$1,000+Undisclosed250 - 999Bethpage, NY
Services provided
65% Customer Service Outsourcing35% Call Center ServicesFocus Areas
22% Phone Support Services46% Chat Support Services32% Order Processing & TakingFounded in 2007, Global Dispatch Management is a Customer Service Outsourcing company. The team offers Customer Service Outsourcing and Call Center Services.
Read more -
$25,000+$25 - $49 / hr250 - 999Edison, NJ
Services provided
30% Customer Service Outsourcing70% Back Office OutsourcingFocus Areas
45% Phone Support Services25% Chat Support Services20% Email Support Services +110% Order Processing & TakingLocated in Edison, New Jersey, Isolve RCM is a midsize Back Office Outsourcing company. The team specializes in Back Office Outsourcing and Customer Service Outsourcing.
Read more -
$1,000+< $25 / hr50 - 249Old Bridge, NJ
Services provided
10% Customer Service Outsourcing10% Application Testing10% Back Office Outsourcing +1110% Call Center Services10% E-Commerce Development10% IoT Development10% Mobile App Development10% Sales Outsourcing10% Web Development2% HR Consulting2% HR Outsourcing2% PEO/Employee Leasing2% Recruiting2% StaffingFocus Areas
38% Phone Support Services31% Chat Support Services16% Order Processing & Taking +115% Email Support ServicesMidsize Back Office Outsourcing company Front Desk Helpers, is located in Old Bridge, New Jersey. Their services include Back Office Outsourcing and Call Center Services.
Read more -
$10,000+$50 - $99 / hr10,000+Mount Olive, NJ
Services provided
60% Customer Service Outsourcing20% IT Managed Services10% Logistics & Supply Chain Consulting +110% Sales OutsourcingFocus Areas
100% Phone Support ServicesSee all 1 projectsTMP Direct is a call center service provider specializing in delivering comprehensive end-to-end customer support solutions. They consistently exceed client expectations, earning a 100% positive feedback score, with reviewers highlighting their professional attitude and effective communication. Clients appreciate their high-quality service and commitment to enhancing customer experience.
-
UndisclosedUndisclosed50 - 249Old Bridge, NJ
Services provided
19% Customer Service Outsourcing25% Custom Software Development25% IoT Development +311% Call Center Services10% HR Outsourcing10% IT Staff AugmentationFocus Areas
20% Phone Support Services40% Chat Support Services40% Email Support ServicesFront Desk Helpers Co is a software development company. Their midsize team is located in Old Bridge, New Jersey. Their services include Custom Software Development and IoT development.
Read more -
UndisclosedUndisclosed50 - 249Randolph, NJ
Services provided
50% Customer Service Outsourcing50% Call Center ServicesFocus Areas
100% Phone Support ServicesHeadquartered in Randolph, New Jersey, Enablx is a call center service and Customer Service Outsourcing company. The team focuses on Call Center Services and Customer Service Outsourcing.
Read more -
$1,000+< $25 / hr1,000 - 9,999Princeton, NJ
Services provided
10% Customer Service Outsourcing60% Back Office Outsourcing15% Document Digitization & Management +210% Finance & Accounting Outsourcing (FAO)5% Financial ConsultingFocus Areas
35% Phone Support Services40% Order Processing & Taking25% Chat Support ServicesSee all 18 projectsOutsource RCM is a company specializing in revenue cycle management, billing optimization, and operational support services. Across its reviews, the company consistently receives positive feedback, with 100% of reviewers highlighting its structured, process-driven approach and professional project management. Clients report significant improvements in operational efficiency and billing accuracy, demonstrating Outsource RCM's commitment to delivering measurable results.
-
UndisclosedUndisclosed2 - 9Edison, NJ
Services provided
50% Customer Service Outsourcing50% Call Center ServicesFocus Areas
100% Phone Support ServicesCall center and Customer Service Outsourcing company Unitel Performance Marketing Group was established in 1999. The firm provides Call Center Services and Customer Service Outsourcing.
Read more -
$1,000+$25 - $49 / hr250 - 999Suffern, NY
Services provided
20% Customer Service Outsourcing25% Back Office Outsourcing20% Accounting +220% Call Center Services15% Recruitment Process OutsourcingFocus Areas
25% Phone Support Services25% Chat Support Services25% Email Support Services +125% Order Processing & TakingFGC+ is a Back Office Outsourcing company based in Suffern, New York and Davao City, Philippines. Established in 2011, the team focuses on Back Office Outsourcing and Call Center Services.
Read more
Share your project goals, and we’ll connect you with verified partners who fit your budget and timeline.
Get My MatchesTell us what you need — we’ll match you with top agencies in minutes.
Get My MatchesWhy Trust Clutch
At Clutch, we believe trust is the foundation of every business relationship. Our mission is to help buyers make confident, data-backed decisions informed by real client experiences.
Every review on Clutch undergoes a rigorous, human-led verification process to make sure it’s valid. Our team of specialists confirms the identity of each reviewer, ensures the project is legitimate, and only publishes reviews that meet our strict criteria.
Verification doesn’t stop at the point of publication. Our Trust & Safety team routinely audits older reviews against our guidelines. When reviews fall short of our standards, we remove them.
We evaluate service providers using a structured methodology that combines:
- In-depth client interviews and ratings
- Comprehensive project details
- Market presence
- Portfolio examples and industry recognition
This data powers tools like the Leaders Matrix, which helps you compare agencies directly. Our research team curates rankings by weighing verified reviews most heavily, so the most trusted and experienced providers rise to the top.
Using this unique combination of verified client feedback and provider-supplied insights, Clutch distills the most important details into clear, digestible summaries so you have everything you need to make confident, informed decisions quickly.
We take fraud seriously. Providers who violate our guidelines may face lower rankings, restricted visibility, or removal from the platform altogether.
Clutch’s commitment to transparency is ongoing. We’re constantly refining our systems to protect the integrity of reviews and support you in finding the right agency.
Rollover to see company insights or click a company below for more details.
A Clutch Leaders Matrix provides a broad view of the top-performing companies in a particular service or location. Each company featured in a Leaders Matrix is evaluated based on Focus and Ability to Deliver. The size of each circle indicates that company’s size.
By using verified reviews, focused service details, and real project data, the Leaders Matrix highlights companies that consistently deliver and stand out from the rest. Each company’s position is based on how well they focus on a service area and how consistently they deliver results, helping you make informed, confident decisions. Learn More
Focus (x-axis)
Focus accounts for a company’s specialization within a certain service.
Ability to Deliver (y-axis)
Ability to Deliver considers three criteria:
- Client feedback and reviews
- Work experience and previous projects
- Market presence and reputation in the industry
List of the Top 7 New York City Customer Service Phone Support Companies
-
$1,000+Undisclosed250 - 999Brooklyn, NY
Ability to deliver
34.8/40.020/20 Reviews8.6/10 Clients & Experience6.2/10 Market PresenceService focus
55% Customer Service Outsourcing50% Phone Support Services45% Other -
$1,000+< $25 / hr50 - 249New York, NY
Ability to deliver
35.8/40.018.2/20 Reviews8.7/10 Clients & Experience8.9/10 Market PresenceService focus
25% Customer Service Outsourcing20% Phone Support Services75% Other -
UndisclosedUndisclosed50 - 249New York, NY
Ability to deliver
32/40.015.8/20 Reviews8.2/10 Clients & Experience8/10 Market PresenceService focus
10% Customer Service Outsourcing100% Phone Support Services90% Other -
$1,000+< $25 / hr10 - 49New York, NY
Ability to deliver
30/40.016/20 Reviews8.1/10 Clients & Experience5.9/10 Market PresenceService focus
15% Customer Service Outsourcing25% Phone Support Services85% Other -
$1,000+< $25 / hr50 - 249Great Neck Plaza, NY
Ability to deliver
26.6/40.020/20 Reviews1.4/10 Clients & Experience5.2/10 Market PresenceService focus
20% Customer Service Outsourcing25% Phone Support Services80% Other -
$1,000+< $25 / hr10 - 49New York, NY
Ability to deliver
21.1/40.010.4/20 Reviews5.8/10 Clients & Experience4.9/10 Market PresenceService focus
25% Customer Service Outsourcing30% Phone Support Services75% Other -
$1,000+< $25 / hr10,000+New York, NY
Ability to deliver
12.4/40.012.4/20 Reviews0/10 Clients & Experience0/10 Market PresenceService focus
15% Customer Service Outsourcing100% Phone Support Services85% Other -
$1,000+< $25 / hr250 - 999Queens Village, NY
Ability to deliver
6.3/40.00/20 Reviews1.8/10 Clients & Experience4.6/10 Market PresenceService focus
25% Customer Service Outsourcing50% Phone Support Services75% Other -
UndisclosedUndisclosed250 - 999New York, NY
Ability to deliver
4.6/40.00/20 Reviews0/10 Clients & Experience4.6/10 Market PresenceService focus
35% Customer Service Outsourcing43% Phone Support Services65% Other -
$5,000+< $25 / hr250 - 999New York, NY
Ability to deliver
5.3/40.00/20 Reviews0/10 Clients & Experience5.3/10 Market PresenceService focus
50% Customer Service Outsourcing20% Phone Support Services50% Other -
$5,000+< $25 / hr1,000 - 9,999New York, NY
Ability to deliver
6.6/40.00/20 Reviews0/10 Clients & Experience6.6/10 Market PresenceService focus
10% Customer Service Outsourcing100% Phone Support Services90% Other -
$1,000+< $25 / hr50 - 249New York, NY
Ability to deliver
5.2/40.00/20 Reviews0/10 Clients & Experience5.2/10 Market PresenceService focus
30% Customer Service Outsourcing60% Phone Support Services70% Other -
UndisclosedUndisclosed50 - 249East Rutherford, NJ
Ability to deliver
5.6/40.00/20 Reviews0.7/10 Clients & Experience4.9/10 Market PresenceService focus
100% Customer Service Outsourcing25% Phone Support Services -
$1,000+< $25 / hr1,000 - 9,999New York, NY
Ability to deliver
5.5/40.00/20 Reviews0/10 Clients & Experience5.5/10 Market PresenceService focus
10% Customer Service Outsourcing100% Phone Support Services90% Other -
$1,000+< $25 / hr50 - 249New York, NY
Ability to deliver
4/40.00/20 Reviews0/10 Clients & Experience4/10 Market PresenceService focus
24% Customer Service Outsourcing100% Phone Support Services76% Other -
$1,000+< $25 / hr10 - 49Bronx, NY
Ability to deliver
5.2/40.00/20 Reviews0/10 Clients & Experience5.2/10 Market PresenceService focus
25% Customer Service Outsourcing100% Phone Support Services75% Other -
Undisclosed< $25 / hr50 - 249Hewlett, NY
Ability to deliver
4.6/40.00/20 Reviews0/10 Clients & Experience4.6/10 Market PresenceService focus
15% Customer Service Outsourcing50% Phone Support Services85% Other -
UndisclosedUndisclosed10 - 49Brooklyn, NY
Ability to deliver
7.1/40.00/20 Reviews1.8/10 Clients & Experience5.3/10 Market PresenceService focus
20% Customer Service Outsourcing25% Phone Support Services80% Other -
$1,000+< $25 / hr10,000+New York, NY
Ability to deliver
0/40.00/20 Reviews0/10 Clients & Experience0/10 Market PresenceService focus
15% Customer Service Outsourcing24% Phone Support Services85% Other -
$5,000+< $25 / hr10 - 49New York, NY
Ability to deliver
4.9/40.00/20 Reviews0/10 Clients & Experience4.9/10 Market PresenceService focus
20% Customer Service Outsourcing40% Phone Support Services80% Other -
$1,000+< $25 / hr50 - 249New York, NY
Ability to deliver
4.6/40.00/20 Reviews0/10 Clients & Experience4.6/10 Market PresenceService focus
20% Customer Service Outsourcing30% Phone Support Services80% Other -
UndisclosedUndisclosed2 - 9New York, NY
Ability to deliver
4/40.00/20 Reviews0/10 Clients & Experience4/10 Market PresenceService focus
25% Customer Service Outsourcing100% Phone Support Services75% Other
Latest Phone Support Services Articles
See all articles
How to Build a Budget for Call Center Services [With Template]
Call center costs can add up over time, so it’s important that companies establish a thorough budget plan before outsourcing.
Guide to Call Center Outsourcing
Call center outsourcing is when a company hires a BPO service provider to handle inbound or outbound calls.
Get matched with the 5 best-fit agencies for your project—in 4 minutes or less.