Top Phone Support Services in New York City
63 Companies
List of the Top New York City Customer Service Phone Support Companies
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UndisclosedUndisclosed50 - 249Stamford, CT
Services provided
40% Customer Service Outsourcing60% Call Center ServicesFocus Areas
50% Phone Support Services50% Order Processing & TakingPower BDC, a call center, offer Call Center Services and Customer Service Outsourcing. They were established in 2014.
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UndisclosedUndisclosed50 - 249Nesconset, NY
Services provided
20% Customer Service Outsourcing60% Call Center Services20% Sales OutsourcingFocus Areas
100% Phone Support ServicesSee all 18 projectsAnswering Legal is a specialized answering service company catering to law firms, providing 24/7 call handling, client intake, and message forwarding. Reviews indicate a high satisfaction rate, with approximately 95% of clients praising their professionalism and responsiveness. Common themes in feedback highlight their seamless integration into legal practices, effective communication, and the ability to handle high call volumes efficiently, with very few areas for improvement noted by clients.
Reviews mention Unique expertise
The sentiment regarding Answering Legal's unique expertise is overwhelmingly positive. Clients appreciate their specialization in serving legal professionals, noting their courteous and respectful communication. One client highlighted that their clients often do not realize they are speaking to an answering service, emphasizing the professionalism of the staff. Additionally, the reliability and convenience of their services were praised, with clients confident that they help capture potential business by responding promptly to inquiries.-
Call Services & Intake for Local Law Firm
5.0 May 19, 2020They’re a reliable and incredibly courteous service that specializes in lawyers. They also have a very convenient forwarding system.
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Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients consistently express satisfaction with Answering Legal's cost-effectiveness and value for money. Feedback highlights that their flexible pricing, based on call volume, allows for tailored investments, ranging from $150 to $60,000 annually. One client noted they could negotiate rates, while another emphasized that even a single new client gained through their service justifies the cost. Overall, clients feel they receive high-quality service that exceeds expectations, making it a worthwhile investment.Was this helpful?
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Review Rating from Clients
5.0/5.0
Quality
5.0
Schedule
4.9
Cost
4.9
Willing to Refer
5.0
Brooklyn-based law firms praise Answering Legal for their professional call handling, client intake, and seamless communication, supporting complex legal services like family law and criminal defense. Clients highlight their responsiveness, multilingual capabilities, and reliable service, enabling firms to focus on cases without missing critical calls.Read Local ReviewsWas this helpful?
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UndisclosedUndisclosed250 - 999Freehold, NJ
Services provided
10% Customer Service Outsourcing20% Supply Chain Management20% Warehousing & Distribution +415% Freight forwarding15% Fulfillment10% Corporate Training & Coaching10% Robotics Process AutomationFocus Areas
40% Phone Support Services30% Chat Support Services30% Email Support ServicesHy-Tek Intralogistics is a Warehousing & Distribution company. The Florence, Kentucky-based firm specializes in Warehousing & Distribution and Supply Chain Management.
Read moreSee All Locations (2)Freehold, NJ
922 NJ Route 33 Bldg 6 Ste 1
Freehold, NJ 0772810 - 15
(800) 818-6242
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$1,000+$25 - $49 / hr10 - 49South Brunswick Township, NJ
Services provided
35% Customer Service Outsourcing45% Call Center Services10% Back Office Outsourcing +110% Sales OutsourcingFocus Areas
39% Phone Support Services39% Order Processing & Taking22% Email Support ServicesEndicott Communications is an answering service. Established in 2007, the team offers Call Center Services and Customer Service Outsourcing.
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$1,000+< $25 / hr1,000 - 9,999Princeton, NJ
Services provided
44% Customer Service Outsourcing56% Back Office OutsourcingFocus Areas
37% Phone Support Services43% Chat Support Services20% Order Processing & TakingAthenaHealth is a Back Office Outsourcing company established in 1997. Their team focuses on Back Office Outsourcing and Customer Service Outsourcing.
Read moreSee All Locations (8)Princeton, NJ
502 Carnegie Center, Suite 301,
Princeton, NJ 0854050 - 75
609.583.1400
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$1,000+< $25 / hr50 - 249Princeton, NJ
Services provided
50% Customer Service Outsourcing50% Back Office OutsourcingFocus Areas
50% Phone Support Services25% Chat Support Services25% Email Support ServicesMD Revenue Group is a midsize Back Office Outsourcing and Customer Service Outsourcing company. Established in 2011, the team focuses on Back Office Outsourcing and Customer Service Outsourcing.
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UndisclosedUndisclosed250 - 999Ridgefield, CT
Services provided
10% Customer Service Outsourcing30% Call Center Services20% Accounting +220% Back Office Outsourcing20% Custom Software DevelopmentFocus Areas
25% Phone Support Services25% Chat Support Services25% Email Support Services +125% Order Processing & TakingOfficePartners360 is a midsize answering service. They provide Call Center Services and Custom Software Development and were launched in 2006.
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UndisclosedUndisclosed10 - 49Nesconset, NY
Services provided
10% Customer Service Outsourcing30% Back Office Outsourcing30% Marketing Strategy +215% Call Center Services15% Sales OutsourcingFocus Areas
100% Phone Support ServicesRAM Marketing, a Back Office Outsourcing company, was established in 1998. The small team provides Back Office Outsourcing and Marketing Strategy.
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UndisclosedUndisclosed2 - 9Hamilton Township, NJ
Services provided
20% Customer Service Outsourcing30% Recruiting30% Staffing +120% Back Office OutsourcingFocus Areas
100% Phone Support ServicesATRIA Consulting, LLC is a Staffing company. They are based in Hamilton Township, New Jersey. Their team provides Staffing and Recruiting.
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UndisclosedUndisclosed10 - 49New York, NY
Services provided
40% Customer Service Outsourcing60% Call Center ServicesFocus Areas
50% Phone Support Services50% Order Processing & TakingMedico America, a small answering service, is headquartered in New York, New York. The team offers Call Center Services and Customer Service Outsourcing.
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UndisclosedUndisclosed50 - 249New York, NY
Services provided
20% Customer Service Outsourcing80% Call Center ServicesFocus Areas
50% Phone Support Services50% Order Processing & TakingFounded in 1922, MPC Call Centers is a telephone answering service. Their services include Call Center Services and Customer Service Outsourcing.
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$1,000+< $25 / hr10 - 49New York, NY
Services provided
10% Customer Service Outsourcing90% Call Center ServicesFocus Areas
100% Phone Support ServicesHands On Tap, a small answering service company, is headquartered in New York, New York. Their services include Call Center Services and Customer Service Outsourcing.
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UndisclosedUndisclosed10 - 49Brooklyn, NY
Services provided
25% Customer Service Outsourcing25% Back Office Outsourcing25% Call Center Services +125% Sales OutsourcingFocus Areas
25% Phone Support Services25% Chat Support Services25% Email Support Services +125% Order Processing & TakingAnswerOne is a call center company. Located in Brooklyn, New York, the team specializes in Call Center Services and Back Office Outsourcing.
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Focus accounts for a company’s specialization within a certain service.
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Ability to Deliver considers three criteria:
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List of the Top 7 New York City Customer Service Phone Support Companies
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$1,000+Undisclosed250 - 999Brooklyn, NY
Ability to deliver
34.8/40.020/20 Reviews8.6/10 Clients & Experience6.2/10 Market PresenceService focus
80% Customer Service Outsourcing50% Phone Support Services20% Other -
$1,000+< $25 / hr50 - 249New York, NY
Ability to deliver
35.8/40.018.2/20 Reviews8.7/10 Clients & Experience8.9/10 Market PresenceService focus
25% Customer Service Outsourcing20% Phone Support Services75% Other -
UndisclosedUndisclosed50 - 249New York, NY
Ability to deliver
32/40.015.8/20 Reviews8.2/10 Clients & Experience8/10 Market PresenceService focus
10% Customer Service Outsourcing100% Phone Support Services90% Other -
$1,000+< $25 / hr10 - 49New York, NY
Ability to deliver
30/40.016/20 Reviews8.1/10 Clients & Experience5.9/10 Market PresenceService focus
15% Customer Service Outsourcing25% Phone Support Services85% Other -
$1,000+< $25 / hr50 - 249Great Neck Plaza, NY
Ability to deliver
26.2/40.019.6/20 Reviews1.4/10 Clients & Experience5.2/10 Market PresenceService focus
20% Customer Service Outsourcing25% Phone Support Services80% Other -
$1,000+< $25 / hr10 - 49New York, NY
Ability to deliver
21.1/40.010.4/20 Reviews5.8/10 Clients & Experience4.9/10 Market PresenceService focus
25% Customer Service Outsourcing30% Phone Support Services75% Other -
$1,000+< $25 / hr10,000+New York, NY
Ability to deliver
12.4/40.012.4/20 Reviews0/10 Clients & Experience0/10 Market PresenceService focus
15% Customer Service Outsourcing100% Phone Support Services85% Other -
$1,000+< $25 / hr250 - 999Queens Village, NY
Ability to deliver
6.3/40.00/20 Reviews1.8/10 Clients & Experience4.6/10 Market PresenceService focus
25% Customer Service Outsourcing50% Phone Support Services75% Other -
UndisclosedUndisclosed250 - 999New York, NY
Ability to deliver
4.6/40.00/20 Reviews0/10 Clients & Experience4.6/10 Market PresenceService focus
35% Customer Service Outsourcing43% Phone Support Services65% Other -
$5,000+< $25 / hr250 - 999New York, NY
Ability to deliver
5.3/40.00/20 Reviews0/10 Clients & Experience5.3/10 Market PresenceService focus
50% Customer Service Outsourcing20% Phone Support Services50% Other -
$5,000+< $25 / hr1,000 - 9,999New York, NY
Ability to deliver
6.6/40.00/20 Reviews0/10 Clients & Experience6.6/10 Market PresenceService focus
10% Customer Service Outsourcing100% Phone Support Services90% Other -
$1,000+< $25 / hr50 - 249New York, NY
Ability to deliver
5.2/40.00/20 Reviews0/10 Clients & Experience5.2/10 Market PresenceService focus
30% Customer Service Outsourcing60% Phone Support Services70% Other -
UndisclosedUndisclosed50 - 249East Rutherford, NJ
Ability to deliver
5.6/40.00/20 Reviews0.7/10 Clients & Experience4.9/10 Market PresenceService focus
100% Customer Service Outsourcing25% Phone Support Services -
$1,000+< $25 / hr1,000 - 9,999New York, NY
Ability to deliver
5.5/40.00/20 Reviews0/10 Clients & Experience5.5/10 Market PresenceService focus
10% Customer Service Outsourcing100% Phone Support Services90% Other -
$1,000+< $25 / hr50 - 249New York, NY
Ability to deliver
4/40.00/20 Reviews0/10 Clients & Experience4/10 Market PresenceService focus
24% Customer Service Outsourcing100% Phone Support Services76% Other -
$1,000+< $25 / hr10 - 49Bronx, NY
Ability to deliver
5.2/40.00/20 Reviews0/10 Clients & Experience5.2/10 Market PresenceService focus
25% Customer Service Outsourcing100% Phone Support Services75% Other -
Undisclosed< $25 / hr50 - 249Hewlett, NY
Ability to deliver
4.6/40.00/20 Reviews0/10 Clients & Experience4.6/10 Market PresenceService focus
15% Customer Service Outsourcing50% Phone Support Services85% Other -
UndisclosedUndisclosed10 - 49Brooklyn, NY
Ability to deliver
7.1/40.00/20 Reviews1.8/10 Clients & Experience5.3/10 Market PresenceService focus
20% Customer Service Outsourcing25% Phone Support Services80% Other -
$1,000+< $25 / hr10,000+New York, NY
Ability to deliver
0/40.00/20 Reviews0/10 Clients & Experience0/10 Market PresenceService focus
15% Customer Service Outsourcing24% Phone Support Services85% Other -
$5,000+< $25 / hr10 - 49New York, NY
Ability to deliver
4.9/40.00/20 Reviews0/10 Clients & Experience4.9/10 Market PresenceService focus
20% Customer Service Outsourcing40% Phone Support Services80% Other -
$1,000+< $25 / hr50 - 249New York, NY
Ability to deliver
4.6/40.00/20 Reviews0/10 Clients & Experience4.6/10 Market PresenceService focus
20% Customer Service Outsourcing30% Phone Support Services80% Other -
UndisclosedUndisclosed2 - 9New York, NY
Ability to deliver
4/40.00/20 Reviews0/10 Clients & Experience4/10 Market PresenceService focus
25% Customer Service Outsourcing100% Phone Support Services75% Other
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