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Top Call Center Services & Voice Services in Pennsylvania

Ratings Updated: December 6, 2025
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9 Leaders 15 Contenders

63 Companies

Country: United States
State: Pennsylvania

List of the Top Pennsylvania Call Center Companies & Voice Services

  • Featured

    What are Featured Providers?

    HelpSquad Logotype

    HelpSquad

    5.0 10 reviews
    Premier Verified
    $1,000+
    < $25 / hr
    250 - 999
    Serves Pennsylvania

    Services provided

    30% Call Center Services
    40% Back Office Outsourcing
    30% Customer Service Outsourcing

    HelpSquad is a provider of Contact Center Services, including Customer Support and Inbound Call Center solutions. Reviews highlight their reliability and adaptability, with 100% of respondents praising their responsiveness and technical expertise. Clients appreciate HelpSquad's ability to tailor services to specific needs, resulting in increased efficiency and customer satisfaction. Overall, they are highly recommended for their exceptional customer care and value for cost.

    See all 10 projects
    1 of 1 reviews is 5 stars
    1 new review for Call Center Services services
    Unknown avg. project cost

    Reviewed 1 time in the past 6 months

    In the past six months, clients have praised HelpSquad for their reliable live chat and call center solutions, highlighting their strong integration capabilities and personalized service. A Product Management Executive from National University noted the service's seamless operation and adaptability to changing needs, emphasizing its high value for cost without requiring extensive project management. Overall, client sentiment is highly positive, with no significant areas for improvement identified.
    Read 1 Recent Review

    Industry Experience

    HelpSquad has demonstrated expertise across various industries, including Education, Advertising & Marketing, Medical, Consumer Products, Manufacturing, Pharmaceuticals, Business Services, Software, Supply Chain, Logistics, Transport, and Healthcare. Clients consistently praised their personalized service, timely communication, and impactful solutions, resulting in measurable improvements such as increased leads and conversion rates. Overall sentiment is highly positive, particularly in the Medical and Consumer Products sectors, where HelpSquad’s support significantly enhanced customer engagement and operational efficiency.

    Read All Reviews

    Select Industry to see insights

    Pharmaceuticals Advertising & marketing Medical Consumer Products Manufacturing Business services Software Supply Chain, Logistics, and Transport Education Healthcare

    Average Project Cost Breakdown

    Less than $10,000 (3) $10,000 to $49,000 (3) $200,000 to $999,999 (1)

    What Clients Have Said

    Clients consistently praised HelpSquad for delivering excellent value for their cost. Several reviews highlighted how the company's pricing fit within budget constraints while providing robust services. For instance, a client from National University noted HelpSquad's 'good value for cost,' and another from Mason Bottle emphasized the significant improvement in conversion rates, attributing it to HelpSquad's effective service at a reasonable price. Overall, the sentiment is overwhelmingly positive regarding the company's affordability and value proposition.
    Read All Reviews

    More responsive than most other service providers

    HelpSquad is responsive

    They are a great candidate to start a conversation with. Send them a short message or project inquiry.
    Get in Touch
    View Profile Visit Website
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    Hugo Inc. Logotype

    Hugo Inc.

    5.0 28 reviews
    Premier Verified
    $1,000+
    < $25 / hr
    1,000 - 9,999
    Serves Pennsylvania

    Services provided

    20% Call Center Services
    25% Customer Service Outsourcing
    15% Back Office Outsourcing +4 services
    10% Content Moderation Services
    10% Data Annotation Services
    10% Finance & Accounting Outsourcing (FAO)
    10% Sales Outsourcing

    Hugo Inc. | Top CX Provider is a distinguished company specializing in Contact Center Services, offering comprehensive Customer Support Services across various channels such as email, chat, and phone. The client reviews highlight their adaptability and efficiency, with 100% positive feedback on their seamless integration and ability to enhance customer engagement capabilities, resulting in impressive metrics like a 99.8% accuracy in order processing and fulfillment.

    See all 28 projects

    Reviews mention Well-organized projects

    Clients have consistently praised Hugo for their well-organized project management and efficient onboarding processes. One client noted the ease of collaboration, stating, 'It felt very natural' and highlighted their ability to start operations in less than three weeks. Another client emphasized their 'top-notch' onboarding and seamless communication, with team members going 'above and beyond expectations' to ensure project success. Overall, the sentiment reflects a strong appreciation for Hugo's structured approach to project execution.
    • Outsourced Accounting & Content Writing for IT Services Firm
      4.5 Sep 11, 2023

      They actively listened to our project requirements and expectations, ensuring a mutual understanding before proceeding. Regular check-ins and progress updates were the norm, creating a sense of transparency that instilled confidence.

      Read Full Review
    • Digital Strategy for Environmental Solutions Platform
      5.0 Aug 29, 2023

      We had an onboarding session that lasted 1 week and then on-going meetings and conversations depending on project timelines. Their onboarding documentation was very thorough and easy to follow.

      Read Full Review
    • Accounting Services for Marketing & Venture Capital Firm
      5.0 Aug 24, 2023

      They actively listened to our project requirements and expectations, ensuring a mutual understanding before proceeding. Regular check-ins and progress updates were the norm, creating a sense of transparency that instilled confidence.

      Read Full Review
    • Scaling & QA Services for Media Company
      5.0 Aug 23, 2023

      From the moment we engaged with Hugo it felt very natural. They’re very organized and have clearly done this for a lot of great brands. As soon as we started working with them, we were onboarded and up and running in less than 3 weeks which I did not expect.

      Read Full Review
    • Staff Aug & Content Moderation for Blockchain Technology Co
      5.0 Aug 23, 2023

      Their onboarding was top-notch, ensuring a smooth start. Communication flowed effortlessly via a dedicated Slack channel and email. Most impressive was their eagerness to excel – consistently going above and beyond expectations and coming up with ways to improve.

      Read Full Review
    Read All Reviews
    3 of 3 Call Center Services reviews are 5 stars
    $50,000 – $199,999 avg. project cost

    Call Center Services PROJECT HIGHLIGHT

    Back Office Outsourcing for E-Commerce Co

    5.0 — Hugo provides back-office outsourcing for an e-commerce company. The team has handled the client's back-office tasks, managed communications and relationships with retailers' networks, and vetted Read more
    Read 3 Reviews

    Average Project Cost Breakdown

    $50,000 to $199,999 (7) $200,000 to $999,999 (6) $10,000 to $49,000 (2)

    What Clients Have Said

    Clients consistently commend the company for its exceptional value for money, highlighting that Hugo offers high-quality services at competitive rates. One client noted, 'Good value for cost,' while another emphasized their 'ability to scale services without compromising quality.' Many reviews reflect satisfaction with cost reductions and enhanced operational efficiency, with one client praising an '80% improvement in efficiency' compared to in-house hiring. Overall, the sentiment is overwhelmingly positive, indicating that clients perceive Hugo as a cost-effective partner.
    Read All Reviews

    Lagos, Nigeria

    2nd Floor, 152 Ikorodu Rd, Onipanu, Lagos 102215, Lagos, Nigeria
    Lagos, Nigeria 102215

    See All Locations (2)
    View Profile Visit Website
    Helpware CX Logotype

    Helpware CX

    4.8 46 reviews
    Premier Verified
    $5,000+
    < $25 / hr
    1,000 - 9,999
    Serves Pennsylvania

    Services provided

    20% Call Center Services
    60% Customer Service Outsourcing
    20% Back Office Outsourcing

    Helpware is a specialized provider of customer care services, offering expertise in both inbound and outbound call center operations. The company consistently receives high praise for its ability to customize solutions, leading to seamless integration with clients' needs. Approximately 80% of reviewers highlight Helpware's proactive approach and strong project management skills, while 90% emphasize its cultural and operational alignment with client goals, reflecting an overall positive reception.

    See all 46 projects

    Industry Experience

    Helpware has demonstrated strong capabilities across various industries including Information Technology, Healthcare, Software, eCommerce, Consumer Products, and Financial Services. Clients commend their expertise in providing scalable customer support, technical troubleshooting, and marketing services. The overall sentiment reflects high satisfaction with their responsive communication, adaptability, and the quality of work. Industries like Healthcare and IT Services highlight significant improvements in operational efficiency and customer satisfaction, marking Helpware as a suitable partner for organizations seeking reliable and high-quality outsourcing solutions.

    Read All Reviews

    Select Industry to see insights

    Information technology Arts, entertainment & music Healthcare Software eCommerce Consumer Products Education IT Services Food & Beverages Nonprofit Media Advertising & marketing Business services Financial services Retail Other Industry Automotive

    Average Project Cost Breakdown

    $50,000 to $199,999 (12) $10,000 to $49,000 (10) Less than $10,000 (4) $200,000 to $999,999 (3) $1,000,000 to $9,999,999 (3) $10,000,000 + (1)

    What Clients Have Said

    Helpware is consistently praised for delivering strong value for money, with clients noting that their pricing aligns well with the quality of service provided. For instance, a customer support manager highlighted that Helpware's pricing fit their budget while offering great value, leading to improved customer satisfaction scores. Another client mentioned their investment of $18,000 monthly for six employees, emphasizing the cost-effectiveness and successful outcomes achieved. Overall, clients feel that Helpware offers exceptional service relative to the costs incurred.
    Read All Reviews

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    United States (40) Canada (1) Georgia (1) New Zealand (1)

    Kyiv, Ukraine

    35-39 Hetmana Pavla Skoropadskoho Street
    Kyiv, Ukraine 02000

    401 - 500

    See All Locations (5)
    View Profile Visit Website
    Select VoiceCom Logotype

    Select VoiceCom

    4.8 9 reviews
    Premier Verified
    $5,000+
    < $25 / hr
    1,000 - 9,999
    Serves Pennsylvania

    Services provided

    30% Call Center Services
    30% Customer Service Outsourcing
    10% Back Office Outsourcing +3 services
    10% Finance & Accounting Outsourcing (FAO)
    10% IT Staff Augmentation
    10% Sales Outsourcing

    Select VoiceCom is a provider of Contact Center Services, specializing in customer support, telephonic support, and telemarketing services. Reviews indicate a strong cultural fit with clients, highlighted by impressive communication and project management skills. Notably, Select VoiceCom achieved a 35% increase in customer satisfaction and a 25% boost in sales conversions. Positive feedback predominates, with no significant areas for improvement highlighted by clients.

    See all 9 projects
    0 of 1 reviews is 5 stars
    $10,000 – $49,000 avg. project cost

    Reviewed 1 time in the past 6 months

    In the past six months, Select VoiceCom has received positive feedback for their organized and communicative approach. A client noted their impressive ability to source and hire talented individuals while maintaining a personalized and responsive service. The team's alignment with the client's values and culture was highlighted as a key reason for selection. Overall, clients express high satisfaction with Select VoiceCom's performance, with no significant areas for improvement identified.
    Read 1 Recent Review
    2 of 4 Call Center Services reviews are 5 stars
    $200,000 – $999,999 avg. project cost

    Call Center Services PROJECT HIGHLIGHT

    Call Center Services for Third-Party Management Company

    4.5 — Select VoiceCom provides call center services for a third-party management company. The team handles customer calls and supports the client's internal call center. Read more
    Read 4 Reviews

    Average Project Cost Breakdown

    $10,000 to $49,000 (2) $50,000 to $199,999 (2) $1,000,000 to $9,999,999 (2) $200,000 to $999,999 (1)

    What Clients Have Said

    Clients express a strong sentiment regarding Select VoiceCom's cost-effectiveness and value for money, often highlighting it as a key reason for their selection. One client noted it offered 'good value for cost,' and another mentioned the 'high ratings' and 'great culture fit' that justified their investment. Overall, feedback indicates that Select VoiceCom consistently delivers results that exceed expectations, making them a reliable partner for various business needs.
    Read All Reviews

    View projects from:

    United States (7) Australia (1)
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  • The Agency Guide Logotype

    Not yet reviewed

    Undisclosed
    Undisclosed
    2 - 9
    Philadelphia, PA

    Services provided

    10% Branding
    10% Business Consulting
    10% Content Marketing +7 services
    10% Pay Per Click
    10% Public Relations
    10% Sales Outsourcing
    10% Search Engine Optimization
    10% Social Media Marketing
    10% Web Design
    10% Web Development

    Launched in 2014, The Agency Guide is a branding agency. Their team focuses on Branding and Public Relations.

    Read more

    Philadelphia, PA

    21 S. 11th Street,
    Philadelphia, PA 19107

    6 - 9

    +1.856.800.1578

    See All Locations (1)
    View Profile
  • JSA Interactive Logotype

    Not yet reviewed

    Undisclosed
    Undisclosed
    2 - 9
    Mechanicsburg, PA

    Services provided

    20% Web Design
    15% Pay Per Click
    15% Search Engine Optimization +5 services
    10% Conversion Optimization
    10% Email Marketing
    10% Sales Outsourcing
    10% Social Media Marketing
    10% Video Marketing

    JSA Interactive is a small Mechanicsburg, Pennsylvania-based web design company. Their services include Web Design and Search Engine Optimization.

    Read more

    Mechanicsburg, PA

    1828 Red Spruce Lane,
    Mechanicsburg, PA 17050

    6 - 9

    +1.617.615.9895

    See All Locations (1)
    View Profile

  • Featured

    What are Featured Providers?

    HelpSquad Logotype

    HelpSquad

    5.0 10 reviews
    Premier Verified
    $1,000+
    < $25 / hr
    250 - 999
    Serves Pennsylvania

    Services provided

    30% Call Center Services
    40% Back Office Outsourcing
    30% Customer Service Outsourcing

    HelpSquad is a provider of Contact Center Services, including Customer Support and Inbound Call Center solutions. Reviews highlight their reliability and adaptability, with 100% of respondents praising their responsiveness and technical expertise. Clients appreciate HelpSquad's ability to tailor services to specific needs, resulting in increased efficiency and customer satisfaction. Overall, they are highly recommended for their exceptional customer care and value for cost.

    See all 10 projects
    1 of 1 reviews is 5 stars
    1 new review for Call Center Services services
    Unknown avg. project cost

    Reviewed 1 time in the past 6 months

    In the past six months, clients have praised HelpSquad for their reliable live chat and call center solutions, highlighting their strong integration capabilities and personalized service. A Product Management Executive from National University noted the service's seamless operation and adaptability to changing needs, emphasizing its high value for cost without requiring extensive project management. Overall, client sentiment is highly positive, with no significant areas for improvement identified.
    Read 1 Recent Review

    Industry Experience

    HelpSquad has demonstrated expertise across various industries, including Education, Advertising & Marketing, Medical, Consumer Products, Manufacturing, Pharmaceuticals, Business Services, Software, Supply Chain, Logistics, Transport, and Healthcare. Clients consistently praised their personalized service, timely communication, and impactful solutions, resulting in measurable improvements such as increased leads and conversion rates. Overall sentiment is highly positive, particularly in the Medical and Consumer Products sectors, where HelpSquad’s support significantly enhanced customer engagement and operational efficiency.

    Read All Reviews

    Select Industry to see insights

    Pharmaceuticals Advertising & marketing Medical Consumer Products Manufacturing Business services Software Supply Chain, Logistics, and Transport Education Healthcare

    Average Project Cost Breakdown

    Less than $10,000 (3) $10,000 to $49,000 (3) $200,000 to $999,999 (1)

    What Clients Have Said

    Clients consistently praised HelpSquad for delivering excellent value for their cost. Several reviews highlighted how the company's pricing fit within budget constraints while providing robust services. For instance, a client from National University noted HelpSquad's 'good value for cost,' and another from Mason Bottle emphasized the significant improvement in conversion rates, attributing it to HelpSquad's effective service at a reasonable price. Overall, the sentiment is overwhelmingly positive regarding the company's affordability and value proposition.
    Read All Reviews

    More responsive than most other service providers

    HelpSquad is responsive

    They are a great candidate to start a conversation with. Send them a short message or project inquiry.
    Get in Touch
    View Profile Visit Website
    Business & Services Solutions Logotype

    Business & Services Solutions

    5.0 17 reviews
    Verified
    $1,000+
    < $25 / hr
    50 - 249
    Serves Pennsylvania

    Services provided

    40% Call Center Services
    40% Customer Service Outsourcing
    10% Back Office Outsourcing +1 service
    10% Sales Outsourcing

    Business & Services Solutions is a comprehensive provider of Contact Center Services, specializing in fields such as Customer Support Services and Technical Support. They are consistently praised for their ability to integrate seamlessly with clients' operations and for their proactive, empathetic service approach. With over 90% of feedback highlighting their strategic alignment and technical expertise, they excel in adapting to industry-specific needs, optimizing performance, and enhancing customer satisfaction across diverse sectors.

    See all 17 projects

    Reviews mention Flexible

    The overall sentiment regarding flexibility in Business & Services Solutions is highly positive. Clients noted their remarkable adaptability, particularly in accommodating last-minute program changes and responding promptly to evolving needs. For instance, the team effectively managed complex accessibility requirements during events and swiftly trained on new features, demonstrating their commitment to seamless integration. One client highlighted their structured yet flexible project management approach, which facilitated timely adjustments to scripts based on feedback, solidifying their role as a proactive partner.
    • Back-Office Outsourcing for Sports & Fitness Facility
      5.0 Jun 20, 2025

      Three qualities distinguished BSS: their authentic commitment to inclusion evident in every system design, their remarkable flexibility accommodating last-minute program changes, and their genuine relationship-building with our staff and participants. Their team members frequently volunteered at events to deepen understanding of our community. Early challenges adapting systems for rural partners were met with creative solutions - simplified low-tech tools and additional training sessions - demonstrating BSS's commitment to true partnership and problem-solving.

      Read Full Review
    • Call Center Services for AI-Powered Platform
      5.0 Jun 17, 2025

      Their project management was structured but flexible, which was important to us. We had weekly check-ins during the onboarding period, followed by bi-weekly performance reviews. They were extremely responsive to feedback. If a certain script or response needed updating due to a new product release, it was handled almost immediately. What I appreciated most was their willingness to adapt. For example, when we introduced a new AI feature for bulk document classification, their team trained on it within a few days and started handling related queries without skipping a beat.

      Read Full Review
    Read All Reviews

    Industry Experience

    Business & Services Solutions has demonstrated strong expertise across various industries, including Pharmaceuticals, IT Services, Gaming, Healthcare, and Construction. Clients have praised their ability to adapt communication and support strategies to meet industry-specific needs, showcasing strengths in technical knowledge, empathy, and operational efficiency. Overall sentiment reflects satisfaction, with notable impacts on customer satisfaction, response times, and operational improvements, making them a fitting choice for projects in these sectors.

    Read All Reviews

    Select Industry to see insights

    Other industries Pharmaceuticals IT Services Gaming Medical Healthcare Construction Software Business services Advertising & marketing

    Average Project Cost Breakdown

    $10,000 to $49,000 (11) $50,000 to $199,999 (2)

    What Clients Have Said

    Clients consistently report that Business & Services Solutions offers excellent value for their cost, with many noting that the pricing aligns well with their budgets. Specific feedback highlights a strong cultural fit and the company's commitment to understanding client needs, enhancing the perceived value. For instance, one client appreciated how the services allowed for a significant reduction in unresolved tickets, demonstrating efficiency and effectiveness. Overall, the sentiment towards the company's pricing and value proposition is overwhelmingly positive.
    Read All Reviews

    View projects from:

    Canada (4) Australia (2) France (2) Spain (2) Germany (1) Poland (1) Singapore (1)
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    six eleven global services Logotype

    six eleven global services

    4.8 10 reviews
    Verified
    $1,000+
    < $25 / hr
    1,000 - 9,999
    Serves Pennsylvania

    Services provided

    40% Call Center Services
    30% Back Office Outsourcing
    30% Customer Service Outsourcing

    Six Eleven Global Services is a customer support services provider specializing in call handling and customer service operations. The company has garnered positive feedback, with reviewers highlighting their exceptional responsiveness and alignment with company values. A significant 100% of reviewers commend their swift one-hour response times and the cultural fit, without any noted areas for improvement.

    See all 10 projects

    Reviews mention Team players

    Clients consistently highlight the team-oriented approach of Six Eleven Global Services, noting their commitment to collaboration and support. One client emphasized the 'family team relationship' fostered among the 3,800 agents, which contributes to a positive working environment. Furthermore, the CEO's hands-on involvement and open access to management for support reinforce the company's dedication to teamwork. Overall, the sentiment reflects a strong appreciation for their collaborative ethos.
    • Call Center Services for Call Center Outsourcing Firm
      4.5 Feb 11, 2023

      The company provides a family team relationship with their 3800 plus agents. Weekly or monthly KPI reports are provided and conference room use for weekly video team support are provided.

      Read Full Review
    Read All Reviews
    1 of 1 Call Center Services reviews are 5 stars
    $50,000 – $199,999 avg. project cost

    Call Center Services PROJECT HIGHLIGHT

    Call Center Services for E-Commerce Company

    5.0 — Six eleven global services provides call center services to help an e-commerce company communicate with their customers. The vendor's team asks the end customers about their product experience. Read more
    Read 1 Review

    Industry Experience

    Six Eleven Global Services has demonstrated strengths in various industries, including Advertising & Marketing, Logistics & Supply Chain, Beauty & Cosmetics, Telecommunications, Consulting, and Wellness & Fitness. Clients praised their effective communication, high-quality service, and responsiveness. They excelled in providing customer support and managing projects with impressive accuracy, particularly in Logistics and Telecommunications where they ensured operational efficiency. Overall, they are a strong fit for companies seeking reliable outsourcing solutions in these sectors.

    Read All Reviews

    Select Industry to see insights

    Logistics & Supply Chain Advertising & marketing Beauty & Cosmetics Telecommunications Consulting Wellness & Fitness

    More responsive than most other service providers

    six eleven global services is very responsive

    They are a great candidate to start a conversation with. Send them a short message or project inquiry.
    Get in Touch
    View Profile Visit Website
  • Tessera ITeS Private Limited Logotype

    Not yet reviewed

    $5,000+
    < $25 / hr
    50 - 249
    Philadelphia, PA

    Services provided

    22% Call Center Services
    20% Digital Strategy
    20% Web Design +3 services
    14% Customer Service Outsourcing
    12% Back Office Outsourcing
    12% Sales Outsourcing

    Tessera ITeS Private Limited is a midsize Pune, India-based telephone answering service. Their services include Call Center Services and Digital Strategy.

    Read more

    Pune, India

    46, Aditya Shagun Mall, NDA-Pashan Road, Bavdhan, Pune 411021
    Pune, India 411021

    76 - 100

    +91-8806665588

    See All Locations (3)
    View Profile

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  • BuzFind Logotype

    Not yet reviewed

    Undisclosed
    Undisclosed
    2 - 9
    Reading, PA

    Services provided

    50% Search Engine Optimization
    25% Content Marketing
    25% Sales Outsourcing

    BuzFind is a small SEO agency in Reading, Pennsylvania. Their services include Search Engine Optimization and Content Marketing.

    Read more

    Reading, PA

    34 Pinehurst CT,
    Reading, PA 19607

    +1.484.662.3084

    See All Locations (1)
    View Profile
  • KG Invicta Services Logotype

    Not yet reviewed

    Undisclosed
    Undisclosed
    250 - 999
    Newtown, PA

    Services provided

    20% Call Center Services
    20% Accounting
    20% Commercial Financing +2 services
    20% Executive Search
    20% Staffing

    Midsize answering service KG Invicta Services, is located in Coimbatore, India and Bengaluru, India. The team focuses on Call Center Services and Commercial Financing.

    Read more

    Coimbatore, India

    365 Thudiyalur Road
    Coimbatore, India 641035

    751 - 1000

    +91 422 4419999

    See All Locations (4)
    View Profile
  • Rx4Marketing Logotype

    Not yet reviewed

    Undisclosed
    Undisclosed
    2 - 9
    Chester Springs, PA

    Services provided

    20% CRM Consulting and SI
    20% Email Marketing
    20% Fractional CMO Services +2 services
    20% Sales Outsourcing
    20% Social Media Marketing

    Founded in 2023, Rx4Marketing is a small social media marketing agency. Their team focuses on Social Media Marketing and Email Marketing.

    Read more

    Chester Springs, PA

    912 Kimberton Rd
    Chester Springs, PA 19425

    1

    +1.484.928.0067

    See All Locations (1)
    View Profile
  • Real Time Lead Gen Logotype

    Not yet reviewed

    Undisclosed
    Undisclosed
    2 - 9
    Bloomsburg, PA

    Services provided

    40% Pay Per Click
    20% Sales Outsourcing
    20% Search Engine Optimization +1 service
    20% Video Marketing

    Real Time Lead Gen is a small Bloomsburg, Pennsylvania-based pay per click agency. The team offers Pay Per Click and Search Engine Optimization.

    Read more

    Bloomsburg, PA

    150 E 10th St
    Bloomsburg, PA 17815

    1

    +1.570.316.4775

    See All Locations (1)
    View Profile

  • Featured

    What are Featured Providers?

    Belkins Logotype

    Belkins

    4.9 228 reviews
    Premier Verified
    $10,000+
    < $25 / hr
    50 - 249
    Serves Pennsylvania

    Services provided

    10% Call Center Services
    70% Sales Outsourcing
    10% CRM Consulting and SI +1 service
    10% Email Marketing

    Belkins is a lead generation company providing services such as outbound call center, customer support services, and telemarketing services. The reviews predominantly highlight their efficient project management, proactive communication, and ability to consistently exceed expectations, with 100% of reviewers noting their impressive results and high-quality lead generation. Clients appreciate their hands-on approach and deep expertise, with no major areas for improvement mentioned.

    See all 228 projects

    Industry Experience

    Belkins has garnered positive feedback across various industries for its lead generation and appointment-setting services. In Advertising & Marketing, clients praised their effective campaigns and high-quality leads. The IT Services sector noted their proactive approach and adaptability, yielding substantial results. In Healthcare, Belkins facilitated connections with key decision-makers, leading to successful partnerships. Clients from diverse sectors, including Consulting and Software, highlighted their consistent communication and tailored strategies. Overall, Belkins is highly regarded for delivering measurable outcomes and exceeding clients' expectations.

    Read All Reviews

    Select Industry to see insights

    IT Services Arts, entertainment & music Healthcare Software Consulting Design Telecommunications Business services Information technology Medical Financial services Manufacturing Education Food & Beverage Chemicals & Biotechnology Logistics & Supply Chain Media Wellness & Fitness Human Resources Energy & natural resources Motion Pictures & Film Consumer products & services Automotive Construction Legal Retail Other Industry Real estate Research Engineering Utilities Other industries Advertising & marketing

    Average Project Cost Breakdown

    $10,000 to $49,000 (106) $50,000 to $199,999 (31) Less than $10,000 (25) $200,000 to $999,999 (3) $1,000,000 to $9,999,999 (1)

    What Clients Have Said

    Client feedback regarding the overall cost and value for money of Belkins is predominantly positive. Many clients highlighted the company's ability to deliver a significant number of qualified leads and appointments, often exceeding expectations. For instance, one client noted that Belkins secured 18 appointments in a month against a target of 10, while another reported 85 appointments booked within a six-month period. Clients frequently emphasized the cost-effectiveness of Belkins' services, with several stating that the value provided justified their investment.
    Read All Reviews

    More responsive than most other service providers

    Belkins is very responsive

    They are a great candidate to start a conversation with. Send them a short message or project inquiry.
    Get in Touch

    View projects from:

    United States (135) Ukraine (21) Canada (8) Estonia (6) England (5) Germany (5) Poland (3) Russia (2) Norway (2) Denmark (2) Belgium (2) Ireland (2) Cyprus (2) Latvia (2) Singapore (2) Portugal (2) Netherlands (2) Czech Republic (1) Finland (1) Mexico (1) Romania (1) Australia (1) Lithuania (1) Slovenia (1) Switzerland (1) United Arab Emirates (1) Israel (1) Chile (1) India (1)
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    SupportYourApp Logotype

    SupportYourApp

    4.9 72 reviews
    Premier Verified
    $1,000+
    < $25 / hr
    1,000 - 9,999
    Serves Pennsylvania

    Services provided

    25% Call Center Services
    55% Customer Service Outsourcing
    15% Back Office Outsourcing +1 service
    5% Data Annotation Services

    SupportYourApp is a Contact Center Services company specializing in 24/7 customer support and phone handling, offering both inbound and outbound call center services. The company has been consistently praised for its professionalism, responsiveness, and ability to scale client support operations efficiently, with over 90% of reviewers highlighting their excellent value for cost and adaptability to client needs.

    See all 72 projects

    Reviews mention Timely

    Overall, clients have expressed positive sentiment towards SupportYourApp's timeliness in their project delivery. Specific feedback highlights their ability to respond quickly to customer inquiries, with agents often resolving issues within desired timeframes. For instance, one client noted, 'SupportYourApp has been easy to reach... and timely in their responses.' Another client stated, 'They always delivered on time and met our expectations.' This consistent punctuality has significantly contributed to client satisfaction and improved service quality.
    • Customer Support for Smart Home Climate Control Brand
      5.0 Aug 27, 2024

      SupportYourApp excelled in project management. They consistently delivered on time and kept us informed with regular updates and progress reports. Their team was highly responsive, often addressing our needs within hours, and they're flexible in adapting to any changes or new requirements.

      Read Full Review
    • Customer Support Services for HealthTech Company
      5.0 May 13, 2024

      The SupportYourApp team is very professional. They are always delivering the promised results on time. Our communication is on-point. We enjoy collaborating with them very much.

      Read Full Review
    • Call Center Services for Education Company
      4.5 May 19, 2023

      Reports delivered on time based on agreed-upon determined schedule. Weekly check-in meetings enabling our team and SYA to discuss issues, work through resolutions, ensure alignment, and provide clarifications, updates, and guidance on appropriate response to a variety of user questions and issues. SYA continues to be responsive to the needs of our team and to this project.

      Read Full Review
    • Business Services for Software Company
      5.0 Jan 3, 2023

      Everything is always done on time, and there are no interruptions in the service provision.

      Read Full Review
    • Answering Services for Software Dev Company
      5.0 Nov 2, 2020

      And while we did have to reach out to their management team the first couple of times to ask whether the QA results will be delivered on time (which they were), after that they have been sending the numbers to us themselves without any reminders and additional questions.

      Read Full Review
    Read All Reviews
    29 of 32 Call Center Services reviews are 5 stars
    2 new reviews for Call Center Services in past 6 months
    $50,000 – $199,999 avg. project cost

    Call Center Services PROJECT HIGHLIGHT

    Customer Support for Product Information Mgmt Company

    5.0 — SupportYourApp provides 24/7 customer support for a product information management platform. The team manages all customer inquiries through email and phone and ensures the smooth running of Read more
    Read 32 Reviews

    Industry Experience

    SupportYourApp has demonstrated expertise across various industries including IT services, education, gaming, wellness and fitness, financial services, and healthcare. Clients commend their seamless integration, responsiveness, and ability to deliver high-quality customer service at scale. Notably, they excel in maintaining high customer satisfaction and efficiently managing support operations. The overall sentiment indicates strong performance in IT services, education, and financial sectors, making them a suitable partner for businesses seeking dedicated support solutions.

    Read All Reviews

    Select Industry to see insights

    Information technology Consumer Products eCommerce Retail HVAC Healthcare Telecommunications Arts, entertainment & music Research Advertising & marketing Transportation Other Industry Social Networking Hospitality & leisure Business services Gaming Education IT Services Financial services Manufacturing Fitness Software Wellness & Fitness

    More responsive than most other service providers

    SupportYourApp is very responsive

    They are a great candidate to start a conversation with. Send them a short message or project inquiry.
    Get in Touch
    View Profile Visit Website
    A-SALES AB Logotype

    A-SALES AB

    4.9 62 reviews
    Premier Verified
    $1,000+
    < $25 / hr
    50 - 249
    Serves Pennsylvania

    Services provided

    10% Call Center Services
    80% Sales Outsourcing
    10% Email Marketing

    A-SALES AB is a company specializing in outbound sales and lead generation services, offering solutions such as prospect list building, personalized multi-channel outreach, and sales meeting scheduling. The overall feedback from reviews is overwhelmingly positive, highlighting their effective project management and tailored messaging approach, with approximately 95% of reviewers impressed by their ability to deliver a consistent flow of qualified sales meetings and their proactive, detail-oriented work ethic.

    See all 62 projects

    Industry Experience

    A-SALES AB has proven expertise across industries such as Healthcare, IT Services, Advertising & Marketing, and Consulting. Clients commend their strong project management, personalized outreach, and ability to generate qualified leads effectively. Feedback highlights their nuanced understanding of highly regulated markets like Healthcare and their agile approach in IT and Advertising sectors, resulting in measurable success in booking meetings and expanding pipelines. Overall, they are well-suited for organizations seeking to enhance lead generation and sales strategies in these domains.

    Read All Reviews

    Select Industry to see insights

    Construction Consumer Products Government Manufacturing Information technology Financial services Education Healthcare Software Supply Chain, Logistics, and Transport Human Resources Advertising & marketing Business services IT Services Consulting

    Average Project Cost Breakdown

    Less than $10,000 (19) $10,000 to $49,000 (13)

    What Clients Have Said

    The feedback regarding A-SALES AB's pricing indicates a consistent sentiment of good value for money. Many clients noted that the company's services fit their budgets while delivering impressive results, such as generating a steady stream of qualified meetings. One client highlighted, 'Pricing fit our budget' and 'Good value for cost,' while another mentioned, 'They delivered all promises and were always responsive.' However, a few reviews expressed concerns about the quality of service, suggesting that client experiences may vary, especially regarding the effectiveness of communication and project management.
    Read All Reviews

    View projects from:

    United States (13) Sweden (10) Norway (7) India (4) England (3) Finland (2) Canada (1) Germany (1) France (1) Netherlands (1) Australia (1) Philippines (1) Poland (1) Singapore (1) Belgium (1) United Arab Emirates (1) Armenia (1) Austria (1)

    Madrid, Spain

    40 Avenida del General Perón
    Madrid, Spain 28020

    10 - 15

    See All Locations (20)
    View Profile Visit Website
  • DigiDive Logotype

    Not yet reviewed

    Undisclosed
    Undisclosed
    10 - 49
    Pittsburgh, PA

    Services provided

    30% Call Center Services
    35% Business Consulting
    35% IT Strategy Consulting

    DigiDive is an IT strategy consulting company. The team is based in Pittsburgh, Pennsylvania and Skopje, North Macedonia, and their services include IT strategy consulting and Business Consulting.

    Read more

    Skopje, North Macedonia

    Naum Naumovski Borce 40
    Skopje, North Macedonia 1000

    6 - 9

    +389 70 200 738

    See All Locations (3)
    View Profile
  • Reformed Digital Solutions LLC Logotype

    Not yet reviewed

    Undisclosed
    Undisclosed
    2 - 9
    Beaver Falls, PA

    Services provided

    10% Digital Strategy
    10% Email Marketing
    10% Logo +7 services
    10% Market Research
    10% Marketing Strategy
    10% Sales Outsourcing
    10% Search Engine Optimization
    10% Social Media Marketing
    10% Web Design
    10% Web Development

    Reformed Digital Solutions LLC is a Market Research company. The team provides Market Research and Marketing Strategy and is in Beaver Falls, Pennsylvania.

    Read more

    Beaver Falls, PA

    1217 6th Ave,
    Beaver Falls, PA 15010

    1

    +1.724.204.5384

    See All Locations (1)
    View Profile
  • Volt Digital Co. Logotype

    Not yet reviewed

    Undisclosed
    Undisclosed
    2 - 9
    Philadelphia, PA

    Services provided

    20% Search Engine Optimization
    20% Social Media Marketing
    20% Web Design +4 services
    10% Content Marketing
    10% Email Marketing
    10% Sales Outsourcing
    10% Web Development

    Founded in 2016, Volt Digital Co. Is a small Philadelphia, Pennsylvania-based social media marketing company. Their services include Social Media Marketing and Search Engine Optimization.

    Read more

    Philadelphia, PA

    901 N Penn St
    Philadelphia, PA 19123

    1

    +1.267.533.6693

    See All Locations (1)
    View Profile
  • Nexus Solutions Logotype

    Not yet reviewed

    $1,000+
    < $25 / hr
    50 - 249
    Eddington, PA

    Services provided

    20% Call Center Services
    40% Back Office Outsourcing
    20% Customer Service Outsourcing +1 service
    20% Sales Outsourcing

    Based in Eddington, Pennsylvania and Cairo, Egypt, Nexus Solutions is a Back Office Outsourcing company. They focus on Back Office Outsourcing and Call Center Services.

    Read more

    Eddington, PA

    Knights Rd
    Eddington, PA 19020

    2 - 5

    +1 (445) 448-6171

    See All Locations (1)
    View Profile
  • Fair Trade Outsourcing Logotype

    Not yet reviewed

    Undisclosed
    < $25 / hr
    1,000 - 9,999
    Bryn Mawr, PA

    Services provided

    40% Customer Service Outsourcing
    25% Sales Outsourcing
    15% Back Office Outsourcing +2 services
    15% Finance & Accounting Outsourcing (FAO)
    5% IT Staff Augmentation

    Fair Trade Outsourcing is a Customer Service Outsourcing company launched in 2016. Their services include Customer Service Outsourcing and Sales Outsourcing.

    Read more

    Accra, Ghana

    Kwame Nkrumah Ave
    Accra, Ghana

    101 - 150

    8885996516

    See All Locations (4)
    View Profile
  • Yesler Logotype

    Not yet reviewed

    $5,000+
    $100 - $149 / hr
    50 - 249
    Wayne, PA

    Services provided

    20% Call Center Services
    20% Content Marketing
    20% Market Research +2 services
    20% Marketing Strategy
    20% Social Media Marketing

    Yesler, a midsize call center service, is based in Seattle, Washington and Wayne, Pennsylvania. Their services include Call Center Services and Content Marketing.

    Read more

    Wayne, PA

    724 Was Lancaster Ave
    Wayne, PA 19087

    See All Locations (4)
    View Profile

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Ability to deliver
Focus
Clutch Leaders Matrix

Rollover to see company insights or click a company below for more details.

1 HelpSquad
2 Superhuman Prospecting
3 Specialty Answering Service
4 Outsourcing Business Solutions
5 AnswerFront
6 Patient Connect
7 KPInterface, Inc.
8 PCMSI
9 SalesRoads

List of the Top 9 Pennsylvania Call Center Companies & Voice Services

  1. HelpSquad Logotype

    HelpSquad

    $1,000+
    < $25 / hr
    250 - 999
    Hatboro, PA

    Ability to deliver

    35.1/40.0
    17.4/20 Reviews
    8.7/10 Clients & Experience
    9/10 Market Presence

    Service focus

    30% Call Center Services
    70% Other
    View Profile Visit Website
  2. Superhuman Prospecting Logotype

    Superhuman Prospecting

    $1,000+
    $25 - $49 / hr
    10 - 49
    Norristown, PA

    Ability to deliver

    32.1/40.0
    18.4/20 Reviews
    8.6/10 Clients & Experience
    5.2/10 Market Presence

    Service focus

    50% Call Center Services
    50% Sales Outsourcing
    View Profile Visit Website
  3. Specialty Answering Service Logotype

    Specialty Answering Service

    Undisclosed
    Undisclosed
    10 - 49
    King of Prussia, PA

    Ability to deliver

    30.8/40.0
    15.6/20 Reviews
    8.5/10 Clients & Experience
    6.7/10 Market Presence

    Service focus

    50% Call Center Services
    15% Sales Outsourcing
    35% Other
    View Profile Visit Website
  4. Outsourcing Business Solutions Logotype

    Outsourcing Business Solutions

    $1,000+
    < $25 / hr
    50 - 249
    Philadelphia, PA

    Ability to deliver

    32.1/40.0
    16.4/20 Reviews
    9.8/10 Clients & Experience
    6/10 Market Presence

    Service focus

    25% Call Center Services
    75% Other
    View Profile Visit Website
  5. AnswerFront Logotype

    AnswerFront

    $1,000+
    $25 - $49 / hr
    10 - 49
    Philadelphia, PA

    Ability to deliver

    22.3/40.0
    16.4/20 Reviews
    1.3/10 Clients & Experience
    4.6/10 Market Presence

    Service focus

    80% Call Center Services
    10% Sales Outsourcing
    10% Other
    View Profile Visit Website
  6. Patient Connect Logotype

    Patient Connect

    $5,000+
    $25 - $49 / hr
    50 - 249
    Fullerton, PA

    Ability to deliver

    20.4/40.0
    16.4/20 Reviews
    0/10 Clients & Experience
    4/10 Market Presence

    Service focus

    40% Call Center Services
    60% Other
    View Profile Visit Website
  7. KPInterface, Inc. Logotype

    KPInterface, Inc.

    $1,000+
    $100 - $149 / hr
    10 - 49
    Royersford, PA

    Ability to deliver

    24.5/40.0
    16.6/20 Reviews
    0/10 Clients & Experience
    7.9/10 Market Presence

    Service focus

    15% Call Center Services
    85% Other
    View Profile Visit Website
  8. PCMSI Logotype

    PCMSI

    Undisclosed
    Undisclosed
    10 - 49
    Erie, PA

    Ability to deliver

    12.6/40.0
    6.4/20 Reviews
    0.6/10 Clients & Experience
    5.6/10 Market Presence

    Service focus

    65% Call Center Services
    35% Other
    View Profile Visit Website
  9. SalesRoads Logotype

    SalesRoads

    $5,000+
    Undisclosed
    50 - 249
    Philadelphia, PA

    Ability to deliver

    37.6/40.0
    18/20 Reviews
    10/10 Clients & Experience
    9.6/10 Market Presence

    Service focus

    10% Call Center Services
    80% Sales Outsourcing
    10% Other
    View Profile Visit Website
  10. Partnerize Logotype

    Partnerize

    Undisclosed
    Undisclosed
    250 - 999
    Forty Fort, PA

    Ability to deliver

    6/40.0
    0/20 Reviews
    0/10 Clients & Experience
    6/10 Market Presence

    Service focus

    50% Sales Outsourcing
    50% Other
    View Profile Visit Website
  11. PRWTech Logotype

    PRWTech

    $1,000+
    < $25 / hr
    250 - 999
    Philadelphia, PA

    Ability to deliver

    5.5/40.0
    0/20 Reviews
    0/10 Clients & Experience
    5.5/10 Market Presence

    Service focus

    35% Call Center Services
    65% Other
    View Profile Visit Website
  12. ET&T, Inc. Logotype

    ET&T, Inc.

    Undisclosed
    Undisclosed
    10 - 49
    Bethlehem, PA

    Ability to deliver

    5.3/40.0
    0/20 Reviews
    0/10 Clients & Experience
    5.3/10 Market Presence

    Service focus

    50% Call Center Services
    50% Other
    View Profile Visit Website
  13. Call Center Authority Logotype

    Call Center Authority

    $1,000+
    Undisclosed
    2 - 9
    Pittsburgh, PA

    Ability to deliver

    4.9/40.0
    0/20 Reviews
    0/10 Clients & Experience
    4.9/10 Market Presence

    Service focus

    50% Call Center Services
    50% Other
    View Profile Visit Website
  14. Expert Business Development LLC Logotype

    Expert Business Development LLC

    Undisclosed
    $50 - $99 / hr
    10 - 49
    Wayne, PA

    Ability to deliver

    5.3/40.0
    0/20 Reviews
    0/10 Clients & Experience
    5.3/10 Market Presence

    Service focus

    35% Sales Outsourcing
    65% Other
    View Profile Visit Website
  15. Accelerain Logotype

    Accelerain

    Undisclosed
    Undisclosed
    10 - 49
    Wyndmoor, PA

    Ability to deliver

    4.9/40.0
    0/20 Reviews
    0/10 Clients & Experience
    4.9/10 Market Presence

    Service focus

    35% Sales Outsourcing
    65% Other
    View Profile Visit Website
  16. CMC Logotype

    CMC

    $1,000+
    < $25 / hr
    50 - 249
    Pittsburgh, PA

    Ability to deliver

    0/40.0
    0/20 Reviews
    0/10 Clients & Experience
    0/10 Market Presence

    Service focus

    50% Call Center Services
    50% Other
    View Profile Visit Website
  17. Towne Answering Service Inc Logotype

    Towne Answering Service Inc

    $1,000+
    $25 - $49 / hr
    2 - 9
    Souderton, PA

    Ability to deliver

    0/40.0
    0/20 Reviews
    0/10 Clients & Experience
    0/10 Market Presence

    Service focus

    80% Call Center Services
    20% Other
    View Profile Visit Website
  18. Newtown Answering Service Logotype

    Newtown Answering Service

    $1,000+
    $25 - $49 / hr
    2 - 9
    Morrisville, PA

    Ability to deliver

    0/40.0
    0/20 Reviews
    0/10 Clients & Experience
    0/10 Market Presence

    Service focus

    100% Call Center Services
    View Profile Visit Website
  19. Allendale Answering Service Logotype

    Allendale Answering Service

    $1,000+
    $25 - $49 / hr
    2 - 9
    King of Prussia, PA

    Ability to deliver

    0/40.0
    0/20 Reviews
    0/10 Clients & Experience
    0/10 Market Presence

    Service focus

    100% Call Center Services
    View Profile Visit Website
  20. Main Line Telecommunications Logotype

    Main Line Telecommunications

    $1,000+
    $25 - $49 / hr
    10 - 49
    Aston, PA

    Ability to deliver

    0/40.0
    0/20 Reviews
    0/10 Clients & Experience
    0/10 Market Presence

    Service focus

    72% Call Center Services
    28% Other
    View Profile Visit Website
  21. EasternTAS Logotype

    EasternTAS

    $1,000+
    $25 - $49 / hr
    2 - 9
    Lansdowne, PA

    Ability to deliver

    0/40.0
    0/20 Reviews
    0/10 Clients & Experience
    0/10 Market Presence

    Service focus

    100% Call Center Services
    View Profile Visit Website
  22. Keystone Answering Service Logotype

    Keystone Answering Service

    $1,000+
    $25 - $49 / hr
    2 - 9
    Newtown, PA

    Ability to deliver

    0/40.0
    0/20 Reviews
    0/10 Clients & Experience
    0/10 Market Presence

    Service focus

    100% Call Center Services
    View Profile Visit Website
  23. InspiriTec, Inc. Logotype

    InspiriTec, Inc.

    $1,000+
    $25 - $49 / hr
    50 - 249
    Philadelphia, PA

    Ability to deliver

    0/40.0
    0/20 Reviews
    0/10 Clients & Experience
    0/10 Market Presence

    Service focus

    100% Call Center Services
    View Profile Visit Website
  24. Company Voice, LLC Logotype

    Company Voice, LLC

    Undisclosed
    Undisclosed
    50 - 249
    Blue Bell, PA

    Ability to deliver

    0/40.0
    0/20 Reviews
    0/10 Clients & Experience
    0/10 Market Presence

    Service focus

    70% Call Center Services
    30% Other
    View Profile Visit Website

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How to Build a Budget for Call Center Services [With Template]

Updated December 3, 2025
Sydney Wess

Call center costs can add up over time, so it’s important that companies establish a thorough budget plan before outsourcing.

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Guide to Call Center Outsourcing

Updated December 18, 2024
Hannah Hicklen

Call center outsourcing is when a company hires a BPO service provider to handle inbound or outbound calls.

Call Center, Outsourcing
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How To Hire a Call Center in 4 Steps

Updated December 18, 2024
Sydney Wess

Looking to hire a call center? Connecting with a reliable team has never been easier— check out our quick 4-step process to find the perfect partnership.

Call Center, Outsourcing

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Specialties

Sales Outsourcing Third Party Verification Outbound Telemarketing Answering Services Lead Generation Order Processing Virtual Receptionist Inbound Appointment Setting

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