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Top Call Center Services & Voice Services in Naperville

Ratings Updated: August 4, 2026

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Featured

What are Featured Providers?
ROI CX Solutions

4.8 4 reviews

Premier Verified

$50,000+

Undisclosed

1,000 - 9,999

Serves Naperville, United States

Services provided

20% Call Center Services

20% Back Office Outsourcing

20% Customer Service Outsourcing +4 services

15% Finance & Accounting Outsourcing (FAO)

10% Content Moderation Services

10% Data Annotation Services

5% HR Outsourcing

ROI CX Solutions is a company specializing in Contact Center Services, including Customer Support Services, Inbound and Outbound Call Centers, and Telephonic Support. Reviews highlight their flexibility, efficiency, and proactive communication, with 100% of reviewers noting improvements in customer satisfaction and operational efficiency. While minor initial setbacks were mentioned, 75% of reviewers commend their adaptability and professionalism.

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Reviews mention Timely
Clients have consistently praised ROI CX Solutions for their timely delivery and responsiveness. For instance, DocMJ highlighted that they always deliver on time and effectively manage any issues that arise. Similarly, the hospitality client noted that ROI CX Solutions delivered new hires punctually. Additionally, Techless reported a significant reduction in response times, showcasing their commitment to timely service. Overall, the sentiment regarding timeliness is overwhelmingly positive, with clients appreciating their ability to meet deadlines and address needs promptly.

Staffing & Call Center Services for Event Company

5.0 Jan 16, 2026

They delivered their new hires on time. Their flexibility and willingness to work on anything we need have been impressive.
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Call Center Services for Software Dev Company

4.5 Feb 25, 2026

They’ve delivered on time after the initial hiccups, meeting key milestones despite the challenges. We communicate through virtual meetings, emails, and messaging apps.
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Call Center Services for Medical Marijuana Co

4.5 Jan 16, 2026

They always deliver on time and work with us to handle any issues. We communicate via virtual meetings.
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0 of 1 reviews is 5 stars

1 new review for Call Center Services services

Unknown avg. project cost

Reviewed 1 time in the past 6 months
In the past six months, ROI CX Solutions has received positive feedback for significantly improving customer support operations, achieving a 25% reduction in first response time and increasing customer satisfaction scores. Clients commend their flexibility, effective communication, and ability to adapt to specific needs. However, suggestions for improvement include a more proactive approach to training and early check-ins to enhance alignment. Overall, the sentiment is favorable, highlighting their contributions to operational efficiency and customer retention.
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1 of 3 Call Center Services reviews are 5 stars

1 new review for Call Center Services in past 6 months

$50,000 – $199,999 avg. project cost

Call Center Services PROJECT HIGHLIGHT

Call Center Services for Medical Marijuana Co
4.5 — ROI CX Solutions manages a medical marijuana company's call center. They handle inbound calls from patients and make outbound reminder calls. The team also provides weekly reports and trains their Read more
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Austin, Texas (1) Dallas, Texas (1) Shiner, United States (1)

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Hugo Inc.

5.0 28 reviews

Verified

$1,000+

< $25 / hr

1,000 - 9,999

Serves Naperville, United States

Services provided

20% Call Center Services

25% Customer Service Outsourcing

15% Back Office Outsourcing +4 services

10% Content Moderation Services

10% Data Annotation Services

10% Finance & Accounting Outsourcing (FAO)

10% Sales Outsourcing

Hugo Inc. | Top CX Provider is a distinguished company specializing in Contact Center Services, offering comprehensive Customer Support Services across various channels such as email, chat, and phone. The client reviews highlight their adaptability and efficiency, with 100% positive feedback on their seamless integration and ability to enhance customer engagement capabilities, resulting in impressive metrics like a 99.8% accuracy in order processing and fulfillment.

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Reviews mention Proactive
Hugo Inc. received positive feedback regarding their proactive approach across multiple projects. Clients highlighted their ability to swiftly adapt to needs and enhance customer satisfaction, exemplified by a 17% decrease in churn through proactive success management. One client noted Hugo's team's eagerness to excel and consistently go above and beyond expectations. Their commitment to proactive communication and solutions-oriented mindset has established them as a valuable partner, with clients appreciating their flexibility and responsiveness.

Customer Support for Marketing & Advertising Company

5.0 Aug 28, 2023

Very enthusiastic people who are very proactive and keen to always help. This proactive attitude was evident throughout our collaboration, ensuring that our needs were met promptly and efficiently. Their dedication to maintaining open lines of communication facilitated a seamless working relationship.
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Content Mktg & Call Center Services for Cashback Gaming Co

5.0 Aug 23, 2023

Ongoing Enhancement: Their proactive approach continuously improves workflows for optimal results. This proactive stance was instrumental in driving project efficiency and creating capacity. By anticipating potential challenges and addressing them in advance, Hugo ensured a smooth progression of our project.
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Staff Aug & Content Moderation for Blockchain Technology Co

5.0 Aug 23, 2023

Most impressive was their eagerness to excel – consistently going above and beyond expectations and coming up with ways to improve. Their proactive mindset was evident in the suggestions they provided over time, which set them apart from previous outsourcing partners. This approach not only enhanced project outcomes but also fostered a strong collaborative spirit.
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CX Outsourcing for Financial Services Firm

5.0 Apr 25, 2025

Hugo transformed our global operations with impressive results: Reduced partner integration time from 3 weeks to 1 week. Established support coverage across 8 languages serving 3 new global markets. Improved customer Net Promoter Score from 52 to 78. Decreased customer churn by 17% through proactive success management. Hugo's project management has been great! They moved from contract signing to pilot launch in 1 week, demonstrating remarkable efficiency. Our communication flows seamlessly through Slack with weekly calibration calls keeping everything on track. Their reporting provides clear, actionable insights, and the team's agility allows them to quickly adapt to our evolving needs.
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Digital Marketing, SMM & SEO for Software Solutions Company

5.0 Dec 8, 2023

Hugo's project management was exemplary throughout our engagement. They consistently delivered project milestones on time, demonstrating a strong commitment to timelines and deadlines. Their proactive approach to communication and responsiveness to our needs played a crucial role in the project's success. Regular updates and clear channels of communication were established, allowing for transparent progress tracking and immediate issue resolution.
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Industry Experience

Hugo Inc. has received positive feedback across various industries, including Financial Services, eCommerce, Automotive, Information Technology, Gaming, Media, and Advertising & Marketing. Clients commend their expertise in enhancing customer support, streamlining operations, and driving revenue growth. In Financial Services, they excel at global customer experience management; in eCommerce, they improve back-office efficiency. Their adaptable project management and commitment to quality have resulted in measurable outcomes such as increased transaction volume and improved customer satisfaction, making them a reliable partner for businesses seeking growth and operational excellence.
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Media Information technology Financial services eCommerce Automotive Food & Beverages Software Environmental Services Advertising & marketing Gaming

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Average Project Cost Breakdown

$50,000 to $199,999 (7) $200,000 to $999,999 (6) $10,000 to $49,000 (2)

What Clients Have Said
Clients consistently commend Hugo Inc. for providing excellent value for money, noting that their services align well with project costs. For instance, a CMO highlighted Hugo's 'good value for cost' in scaling customer experience infrastructure, while a Head of Finance remarked on their 'great culture fit' and 'good value for cost.' Overall, the sentiment reflects satisfaction with the pricing relative to the quality and impact of services delivered, reinforcing Hugo's reputation as a cost-effective partner.
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United States (9) Kenya (3) France (1) Netherlands (1) United Arab Emirates (1) England (1)

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Helpware CX

4.8 47 reviews

Premier Verified

$5,000+

< $25 / hr

1,000 - 9,999

Serves Naperville, United States

Services provided

20% Call Center Services

50% Customer Service Outsourcing

10% Back Office Outsourcing +2 services

10% Content Moderation Services

10% Data Annotation Services

Helpware CX is a company specializing in Contact Center Services, providing comprehensive customer support solutions across various industries, including e-commerce, software, and government programs. Reviews highlight an impressive 100% satisfaction with their adaptability and ability to scale services efficiently. Notably, 83% of reviewers commend Helpware's exceptional customer service and responsive project management.

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Reviews mention Easy to work with
The overall sentiment regarding Helpware's ease of collaboration is overwhelmingly positive. Clients frequently commend their professionalism, flexibility, and dedication to service. For instance, one client highlighted Helpware as 'friendly, dedicated, and willing to make as many changes as we need,' while another mentioned their 'extremely effective workflow' and 'strong communication.' Clients appreciate the team's ability to integrate seamlessly into their operations, making them an invaluable extension of their own teams.

Staffing for Article Engagement Specialists

4.0 Oct 5, 2018

Everyone from Helpware has been great to work with. The team is extremely friendly and professional in all that they do. They are very easy to contact and maintain communication with.
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Customer Service via Chat

5.0 Feb 1, 2019

Their team members have been very understanding and easy to work with. Also, they're very flexible and accommodating. There was one team member whose level of English wasn't sufficient to work with chats, so Helpware reassigned her to a different project and gave us someone else.
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Office Support Resources for Hiring Company

5.0 Oct 6, 2018

All the resources we’ve worked with have been well-trained, communicative, and easy to work with. This extends to all people Helpware hires and the training they provide.
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Staff Augmentation for Marketing Agency

4.5 Feb 20, 2020

Very effective workflow. We use Slack to communicate in real-time, and their team is extremely easy to work with. We provide procedures for our projects, and Helpware regularly completes them ahead of schedule.
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0 of 1 reviews is 5 stars

Unknown avg. project cost

Reviewed 1 time in the past 6 months
Recent reviews of Helpware CX highlight their effectiveness in marketing support, particularly in customer research, which successfully attracted six new clients. Clients commend the company's impressive speed and efficient project management, noting effective communication through various channels. One reviewer specifically appreciated the value for cost that Helpware CX provided, indicating satisfaction with the overall engagement. There were no significant areas for improvement mentioned, reflecting a positive sentiment towards their services.
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Average Project Cost Breakdown

$50,000 to $199,999 (12) $10,000 to $49,000 (10) Less than $10,000 (4) $200,000 to $999,999 (3) $1,000,000 to $9,999,999 (3) $10,000,000 + (1)

What Clients Have Said
Helpware CX is frequently praised for providing exceptional value for money. Clients noted that their pricing is competitive and aligns well with project needs, with one stating they chose Helpware for its 'good value for cost.' Another client highlighted that Helpware's services led to significant cost savings and improved quality, affirming their budget fit. Overall, the sentiment reflects satisfaction with Helpware's pricing structure, with several clients expressing that they received more than they expected for their investment.
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More responsive than most other service providers

Helpware CX is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.
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Select VoiceCom

4.8 9 reviews

Premier Verified

$5,000+

< $25 / hr

1,000 - 9,999

Serves Naperville, United States

Services provided

30% Call Center Services

30% Customer Service Outsourcing

10% Back Office Outsourcing +3 services

10% Finance & Accounting Outsourcing (FAO)

10% IT Staff Augmentation

10% Sales Outsourcing

Select VoiceCom is a provider of Contact Center Services, specializing in customer support, telephonic support, and telemarketing services. Reviews indicate a strong cultural fit with clients, highlighted by impressive communication and project management skills. Notably, Select VoiceCom achieved a 35% increase in customer satisfaction and a 25% boost in sales conversions. Positive feedback predominates, with no significant areas for improvement highlighted by clients.

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2 of 4 Call Center Services reviews are 5 stars

$200,000 – $999,999 avg. project cost

Call Center Services PROJECT HIGHLIGHT

Call Center Services for Third-Party Management Company
4.5 — Select VoiceCom provides call center services for a third-party management company. The team handles customer calls and supports the client's internal call center. Read more
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Industry Experience

Select VoiceCom exhibits strong capabilities across various industries, including Media, Business Services, Advertising & Marketing, Pharmaceuticals, Financial Services, and Legal. Clients commend their reliability, project management, and the ability to deliver measurable results, such as increased sales and improved customer service. Overall, feedback suggests a positive sentiment, particularly in the Financial Services and Legal sectors, where their attention to quality and client needs is highlighted as a key strength.
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Media Business services Advertising & marketing Pharmaceuticals Other industries Legal Financial services

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More responsive than most other service providers

Select VoiceCom is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.
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United States (7) Australia (1)

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Data Entry India BPO

Not yet reviewed

$1,000+

< $25 / hr

50 - 249

Schaumburg, IL

Services provided

25% Call Center Services

50% Back Office Outsourcing

25% Transcription

Data Entry India BPO is a Back Office Outsourcing company. The team focuses on Back Office Outsourcing and Call Center Services and is located in Kochi, India and Schaumburg, Illinois.
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Schaumburg, IL

1635 W Wise Rd,Suite 10R,
Schaumburg, IL 60193
2 - 5

1.224.778.7482

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Town Center Locksmith Shop

Not yet reviewed

Undisclosed

Undisclosed

10 - 49

Lansing, IL

Services provided

20% Back Office Outsourcing

20% Building Security Services

20% Business Consulting +2 services

20% Commercial Property Management

20% Sales Outsourcing

Town Center Locksmith Shop is a Business Consulting company. Located in Lansing, Illinois, the firm was launched in 1982. Their team offers Business Consulting and Back Office Outsourcing.
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Featured

What are Featured Providers?
six eleven global services

4.8 10 reviews

Verified

$1,000+

< $25 / hr

1,000 - 9,999

Serves Naperville, United States

Services provided

40% Call Center Services

30% Back Office Outsourcing

30% Customer Service Outsourcing

six eleven global services is a customer support service provider specializing in call center services such as call handling and customer care services. The feedback is overwhelmingly positive, with 100% of reviewers noting their responsive service and alignment with company values. Clients are impressed by their prompt one-hour response time and effective customer service operations, highlighting their professionalism and exceptional value for cost.

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Reviews mention Communicative
The feedback regarding six eleven global services highlights their strong communication skills and responsiveness. Clients noted that the team always replies promptly to requests and actively engages in discussions. One executive emphasized that six eleven's CEO is very communicative, providing fast responses and regular calls for quality assurance. Another client appreciated the ease of initial contact and the team's proficiency in English, facilitating smooth collaboration. Overall, the sentiment towards their communication is overwhelmingly positive.

BPO Services for Logistics & Supply Chain Company

5.0 Apr 25, 2023

Six eleven always replies on time. Whatever being requested, whenever being asked, they will give responses. Six eleven reviews all the feedbacks in detail, and always take effective solutions to solve the problem. The team provides the best services they can and communicate actively & politely for any changes.
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BPO Services for Telecommuniactions & IT Services Company

4.5 Feb 15, 2023

Working with six eleven is very easy. They’re very responsive and friendly, and they’re always there for us when we need them. Their entire team, including their CEO, is very communicative and provides fast responses. We have a call with the CEO every three months to talk about QA and process improvements.
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Industry Experience

Six Eleven Global Services has received positive feedback across several industries, including Advertising & Marketing, Telecommunications, Logistics & Supply Chain, and Beauty & Cosmetics. Clients highlight their strengths in delivering high-quality customer support, effective communication, and operational scalability. The overall sentiment reflects strong expertise in managing customer service projects, with measurable success in response times and project accuracy. Their adaptability and commitment to client satisfaction make them a suitable choice for businesses seeking support in these sectors.
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Advertising & marketing Logistics & Supply Chain Beauty & Cosmetics Telecommunications Consulting Wellness & Fitness

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Average Project Cost Breakdown

$50,000 to $199,999 (2) $200,000 to $999,999 (2) $1,000,000 to $9,999,999 (1)

What Clients Have Said
Clients consistently highlight six eleven global services' competitive pricing and strong value for money. One client noted that their pricing fit the budget and provided good value, while another emphasized significant cost savings without compromising quality. The overall sentiment is positive, with multiple reviews praising their effective communication and high-quality service relative to cost, indicating a strong alignment with client expectations and needs.
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United States (6) Canada (1) Malaysia (1)

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A-SALES AB

4.9 83 reviews

Premier Verified

$1,000+

< $25 / hr

50 - 249

Serves Naperville, United States

Services provided

10% Call Center Services

80% Sales Outsourcing

10% Email Marketing

A-SALES AB is a telemarketing service provider specializing in outbound call center and customer support services. They consistently deliver high-quality pipeline generation and meeting bookings, with 100% of reviews noting excellent project management and responsiveness. Clients appreciate their tailored, strategic approach and consistent, proactive communication, leading to measurable business growth and successful sales outcomes in competitive markets.

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17 of 18 reviews are 5 stars

7 new reviews for Call Center Services services

Less than $10,000 avg. project cost

Reviewed 18 times in the past 6 months
In the past six months, A-SALES AB has garnered overwhelmingly positive feedback from clients, highlighting their professionalism, responsiveness, and ability to generate qualified leads. Clients noted their strategic approach in understanding complex industries, with one praising their capability to refine messaging based on campaign performance. Additionally, consistent communication and timely delivery of results were frequently mentioned. Overall, clients expressed satisfaction with measurable outcomes, such as increased appointment bookings and improved sales pipelines, indicating A-SALES AB's effectiveness as a partner.
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Average Project Cost Breakdown

Less than $10,000 (22) $10,000 to $49,000 (15)

What Clients Have Said
A-SALES AB is frequently praised for its competitive pricing and overall value for money. Clients have noted that the company's services fit within their budget while delivering impressive results, such as generating qualified sales meetings and leads. One client highlighted that A-SALES AB's pricing aligned well with their financial constraints, contributing to a successful partnership. Overall, the sentiment is overwhelmingly positive, with many clients expressing satisfaction with the return on investment achieved through A-SALES AB's efforts.
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United States (18) Sweden (12) Norway (7) England (5) Australia (5) India (4) Germany (2) Finland (2) Italy (1) Poland (1) Cyprus (1) Japan (1) Netherlands (1) Canada (1) Philippines (1) France (1) Singapore (1) Slovenia (1) Belgium (1) United Arab Emirates (1) Armenia (1) Austria (1)

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1 of 1 Naperville-based review is 5 stars

$10,000 – $49,000 avg. project cost for Call Center Services services in Naperville

Call Center Services project highlight

Sales Outsourcing Services for AI Agent Company
5.0 — A-SALES AB provides sales outsourcing services for an AI agent company. The team is responsible for defining the ideal customer profile, building targeted prospect lists, and managing personalized Read more
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Appointment Setter Online

5.0 54 reviews

Premier Verified

$1,000+

Undisclosed

1,000 - 9,999

Serves Naperville, United States

Services provided

20% Call Center Services

55% Sales Outsourcing

25% Back Office Outsourcing

Appointment Setter Online is a company specializing in outbound and inbound call center services, including appointment setting, prospect outreach, and lead qualification. Across their reviews, clients have praised their professionalism, consistency, and ability to deliver high-quality, sales-ready appointments, with nearly 100% positive feedback. Approximately 80% of reviewers highlighted their effective project management and responsiveness, contributing to improved sales pipelines and conversion rates.

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Reviews mention Timely
Overall, the sentiment regarding timeliness in the reviews of Appointment Setter Online is highly positive. Clients consistently noted that appointments and tasks were delivered on time, with one client stating, "appointments were handled on time, and coordination was smooth." Another mentioned, "they communicated effectively, provided regular updates, and consistently delivered appointments on time." This punctuality contributed significantly to client satisfaction and operational efficiency across various projects.

Call Center Services for Marketing Agency

5.0 Jul 14, 2025

Those agents do their shift, and they have to contact the lead within a few seconds as soon as we receive the form over the website. The team has been doing that on time; they never miss a lead. The team has been very detailed.
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Appointment Setting & Sales Outsourcing for Marketing Agency

4.5 Aug 5, 2025

I recommend working with them. Appointment Setter Online is always on time and reports on time. Whenever we ask them to hop on a meeting, they immediately jump into it.
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Appointment Setting for Dental Services Company

5.0 Aug 14, 2025

They’re punctual and always respond to me on time, even if I need them out of their working hours. They complete their KPIs on time and even overachieve their quotas. I recommend Appointment Setter Online to other people because they’re very professional and always on time.
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Customer Service Outsourcing for Plastic Surgery Company

5.0 Sep 3, 2025

We like Appointment Setter Online's project management. They deliver on time and within budget. We use Jira, Google Docs, and phone calls for project management.
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Call Center & Sales Outsourcing Services for Law Firm

5.0 Sep 3, 2025

Appointment Setter Online delivers work on time and within budget. For project management and communication, we use Microsoft Teams, Google Meet, Zoom, and Google Sheets.
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More responsive than most other service providers

Appointment Setter Online is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.
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New York City, New York (2) Dover, Delaware (1) Orlando, Florida (1) Austin, Texas (1) Houston, Texas (1) Chicago, Illinois (1) Seattle, Washington (1) Pittsburgh, Pennsylvania (1) Wellington, Colorado (1)

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1 of 1 Naperville-based review is 5 stars

$50,000 – $199,999 avg. project cost for Call Center Services services in Naperville

Call Center Services project highlight

Customer Services & Sales Outsourcing for Resume Writing Co
5.0 — A resume company has hired Appointment Setter Online to manage their calls, chats, and emails. The team has also made outbound calls and answered the inquiries. Currently, they answer calls in the Read more
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City Locksmith Services

Not yet reviewed

Undisclosed

Undisclosed

10 - 49

Steger, IL

Services provided

20% Back Office Outsourcing

20% Building Security Services

20% Business Consulting +2 services

20% Commercial Property Management

20% Sales Outsourcing

City Locksmith Services is a Business Consulting company launched in 1979. The firm offers Business Consulting and Back Office Outsourcing.
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Rise25

Not yet reviewed

Undisclosed

Undisclosed

10 - 49

Northbrook, IL

Services provided

20% Corporate Training & Coaching

20% Marketing Strategy

20% Sales Outsourcing +3 services

15% Audio Production

15% Financial Consulting

10% Advertising

Marketing Strategy company Rise25 focuses on Marketing Strategy and Corporate Training & Coaching. They were established in 2015.
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Northbrook, IL

450 N. Skokie Blvd, Suite 501 Northbrook
Northbrook, IL 60062
1

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Telefund

Not yet reviewed

Undisclosed

Undisclosed

10 - 49

Chicago, IL

Services provided

25% Call Center Services

25% Back Office Outsourcing

25% Customer Service Outsourcing +1 service

25% Fulfillment

Headquartered in Chicago, Illinois, Telefund is an answering service company. Their services include Call Center Services and Back Office Outsourcing.
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Net Works Consulting Resources

Not yet reviewed

$5,000+

$100 - $149 / hr

10 - 49

Chicago, IL

Services provided

10% Call Center Services

40% IT Managed Services

20% Cybersecurity +2 services

20% IT Staff Augmentation

10% Cloud Consulting & SI

Net Works Consulting Resources is a Chicago, Illinois-based IT managed services company. They offer IT managed services and Cybersecurity and were established in 1997.
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Innovative Marketing Solutions Consulting, LLC

Not yet reviewed

Undisclosed

Undisclosed

2 - 9

Elmhurst, IL

Services provided

30% Branding

30% Fractional CMO Services

20% Marketing Strategy +1 service

20% Sales Outsourcing

Innovative Marketing Solutions Consulting, LLC is a small Elmhurst, Illinois-based branding agency. Their services include Branding and Fractional CMO Services.
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Policy Claim Management International (PCMI)

Not yet reviewed

Undisclosed

Undisclosed

50 - 249

Park Ridge, IL

Services provided

20% Sales Outsourcing

10% API Development

10% BI & Big Data Consulting & SI +6 services

10% Back Office Outsourcing

10% Business Consulting

10% CRM Consulting and SI

10% Conversion Optimization

10% Financial Consulting

10% Market Research

Sales Outsourcing company Policy Claim Management International (PCMI) is located in Park Ridge, Illinois. They provide Sales Outsourcing and Market Research.
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Arystech

Not yet reviewed

$1,000+

$50 - $99 / hr

10 - 49

Glenview, IL

Services provided

10% Call Center Services

30% Cloud Consulting & SI

10% Custom Software Development +6 services

10% E-Commerce Development

10% Enterprise App Modernization

10% IT Managed Services

10% Web Development

5% ERP Consulting and SI

5% IT Strategy Consulting

Arystech is a cloud consulting & SI company launched in 2022. The firm offers cloud consulting & SI and IT managed services.
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City Locksmith Shop

Not yet reviewed

Undisclosed

Undisclosed

10 - 49

Gary, IN

Services provided

30% Back Office Outsourcing

30% Business Consulting

25% Sales Outsourcing +1 service

15% Commercial Property Management

Founded in 2002, City Locksmith Shop is a Business Consulting company. The company specializes in Business Consulting and Back Office Outsourcing.
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ClearEdge

Not yet reviewed

Undisclosed

Undisclosed

50 - 249

Chicago, IL

Services provided

20% Branding

20% Fractional CMO Services

20% Public Relations +2 services

20% Recruiting

20% Sales Outsourcing

ClearEdge, a branding agency, focus on Branding and Public Relations. They were founded in 2006.
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Retail & Hospitality Hub

Not yet reviewed

Undisclosed

Undisclosed

50 - 249

Lake Zurich, IL

Services provided

20% Corporate Training & Coaching

20% Marketing Strategy

20% Performance Marketing +2 services

20% Sales Outsourcing

20% Social Media Marketing

Headquartered in Lake Zurich, Illinois, Retail & Hospitality Hub is a Marketing Strategy company. They focus on Marketing Strategy and Social Media Marketing.
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The Connection

4.5 2 reviews

$1,000+

< $25 / hr

1,000 - 9,999

Loves Park, IL

Services provided

50% Call Center Services

50% Customer Service Outsourcing

The Connection is a customer support services provider specializing in call handling and telephonic support. Based on reviews, they excel in adapting to client needs, with 90% of problems resolved efficiently. Clients appreciate their capacity to save significant time and money, with positive feedback highlighting their effectiveness and communication. Notably, there are no reported areas for improvement.

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Reviews mention Efficient
Clients have expressed high satisfaction with The Connection's efficiency, noting substantial improvements in customer service outcomes. One client highlighted their effectiveness in handling customer calls, stating that 90% of issues are resolved, resulting in a monthly savings of approximately $25,000. Additionally, they praised the company's ability to adapt and enhance their strategies for improved customer interaction, indicating a strong commitment to efficiency and effectiveness in their operations.

Answering Services & Customer Inquiry Support for Products Firm

4.0 Aug 11, 2017

Their work these past months has been flawless. They are getting better with their dealings with customers and have been able to generate a strategy to solve the problems in the calls to be more efficient and effective each time.
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Industry Experience

The Connection has garnered positive feedback across the Education and Consumer Products industries. In Education, clients appreciated the provider's ability to enhance productivity through efficient call handling, saving substantial man-hours each month. In Consumer Products, businesses noted improved customer relations and significant financial savings, highlighting the provider's responsiveness and effectiveness in managing inquiries. Overall, The Connection is recognized for its adaptability, efficiency, and strong customer service, making it a suitable partner for organizations focused on enhancing call management and customer engagement.
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Education Consumer Products

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Average Project Cost Breakdown

Less than $10,000 (1)

What Clients Have Said
The Connection is recognized for its cost-effectiveness and value for money, with clients noting significant savings on operational costs. One client reported a monthly savings of approximately $25,000 and efficient handling of 100-150 daily calls, while another highlighted savings of around 30 employees' billable hours. The monthly billing structure is appreciated, allowing for flexibility based on call volume. Overall, clients express high satisfaction with the service's effectiveness and adaptability, indicating a strong return on investment.
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Loves Park, IL

1975 Harlem Road
Loves Park, IL 61111
50 - 75

815.639.9296

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Security Locksmith Services

Not yet reviewed

Undisclosed

Undisclosed

10 - 49

Gary, IN

Services provided

30% Back Office Outsourcing

30% Business Consulting

25% Sales Outsourcing +1 service

15% Commercial Property Management

Security Locksmith Services is a Business Consulting company. The firm is in Gary, Indiana. Their team focuses on Business Consulting and Back Office Outsourcing.
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SMS NA

Not yet reviewed

Undisclosed

Undisclosed

2 - 9

Buffalo Grove, IL

Services provided

30% Call Center Services

40% Business Consulting

30% Marketing Strategy

SMS NA is a Business Consulting company based in Buffalo Grove, Illinois. The team offers Business Consulting and Call Center Services.
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Bridge Personnel Services

Not yet reviewed

Undisclosed

Undisclosed

10 - 49

Hoffman Estates, IL

Services provided

10% Call Center Services

30% Recruiting

30% Staffing +2 services

20% Accounting

10% Customer Service Outsourcing

Bridge Personnel Services is a Staffing company. The team is based in Hoffman Estates, Illinois, and their services include Staffing and Recruiting.
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Stromberg Sport

Not yet reviewed

Undisclosed

Undisclosed

2 - 9

Chicago, IL

Services provided

20% Branding

20% Business Consulting

20% Marketing Strategy +2 services

20% Sales Outsourcing

20% Sports Marketing

Stromberg Sport is a branding agency. The small Chicago, Illinois-based team specializes in Branding and Marketing Strategy. The firm was founded in 2012.
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Markitexture

Not yet reviewed

Undisclosed

Undisclosed

2 - 9

Chicago, IL

Services provided

20% Event Management

20% Fractional CMO Services

20% Sales Outsourcing +4 services

10% CRM Consulting and SI

10% Public Relations

10% Search Engine Optimization

10% Social Media Marketing

Founded in 2003, Markitexture is a Sales Outsourcing company. The team focuses on Sales Outsourcing and Event Management and is headquartered in Chicago, Illinois.
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OPSVISE

Not yet reviewed

Undisclosed

Undisclosed

2 - 9

Chicago, IL

Services provided

60% Fractional CMO Services

20% Marketing Strategy

20% Sales Outsourcing

OPSVISE, a Fractional CMO Services company, is in Chicago, Illinois. Launched in 2021, the team specializes in Fractional CMO Services and Marketing Strategy.
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Superfantastik

Not yet reviewed

Undisclosed

Undisclosed

Freelancer

Elgin, IL

Services provided

40% Content Marketing

20% Content Writing Services

20% Conversion Optimization +1 service

20% Sales Outsourcing

Superfantastik is a Content Marketing company founded in 2008. The agency specializes in Content Marketing and Conversion Optimization, and is small.
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Ringer

Not yet reviewed

Undisclosed

Undisclosed

2 - 9

Chicago, IL

Services provided

40% Fractional CMO Services

20% Content Marketing

20% IT Strategy Consulting +1 service

20% Sales Outsourcing

Ringer is a Fractional CMO Services company founded in 2016. Their services include Fractional CMO Services and Content Marketing.
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Krejca Creative Group

Not yet reviewed

Undisclosed

Undisclosed

2 - 9

Chicago, IL

Services provided

20% Email Marketing

20% Sales Outsourcing

20% Search Engine Optimization +3 services

15% Marketing Strategy

15% Web Development

10% CRM Consulting and SI

Established in 2011, Krejca Creative Group is an Email Marketing company. Headquartered in Chicago, Illinois, the team specializes in Email Marketing and Search Engine Optimization.
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The WDG Agency

Not yet reviewed

Undisclosed

Undisclosed

2 - 9

Bannockburn, IL

Services provided

20% CRM Consulting and SI

20% Content Marketing

20% Marketing Strategy +2 services

20% Other Marketing

20% Sales Outsourcing

Located in Bannockburn, Illinois, The WDG Agency is a Marketing Strategy company. Their services include Marketing Strategy and Other Marketing.
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Unique Uptown Media

Not yet reviewed

Undisclosed

Undisclosed

10 - 49

Grayslake, IL

Services provided

20% Call Center Services

20% Branding

20% CRM Consulting and SI +2 services

20% Direct Marketing

20% Intellectual Property Law

Unique Uptown Media is a branding agency. Their small team is headquartered in Grayslake, Illinois. Their team provides Branding and Direct Marketing.
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iCall Services

Not yet reviewed

Undisclosed

Undisclosed

10 - 49

Oglesby, IL

Services provided

50% Call Center Services

40% Back Office Outsourcing

10% Sales Outsourcing

Located in Oglesby, Illinois, iCall Services is a small call center service. The team specializes in Call Center Services and Back Office Outsourcing.
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Internet Engine

Not yet reviewed

Undisclosed

Undisclosed

2 - 9

Kenosha, WI

Services provided

20% Pay Per Click

20% Sales Outsourcing

20% Search Engine Optimization +2 services

20% Web Design

20% Web Development

Internet Engine is a SEO services firm. Located in Kenosha, Wisconsin, the team provides Search Engine Optimization and Pay Per Click.
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Innovative Dynamic Networks, Inc.

Not yet reviewed

Undisclosed

Undisclosed

2 - 9

Racine, WI

Services provided

25% Call Center Services

50% Web Development

25% Customer Service Outsourcing

Innovative Dynamic Networks, Inc., a web development firm, was established in 2004. They offers Web Development and Call Center Services.
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LiveVoice

Not yet reviewed

Undisclosed

Undisclosed

2 - 9

Itasca, IL

Services provided

60% Call Center Services

20% Customer Service Outsourcing

20% Sales Outsourcing

LiveVoice is an answering service in Itasca, Illinois. Launched in 2016, the team offers Call Center Services and Sales Outsourcing.
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Excel Answering Services

Not yet reviewed

Undisclosed

Undisclosed

10 - 49

Chicago, IL

Services provided

80% Call Center Services

20% Sales Outsourcing

Small call center Excel Answering Services, is located in Chicago, Illinois. Their services include Call Center Services and Sales Outsourcing.
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Around The Clock Answering Service

Not yet reviewed

Undisclosed

Undisclosed

50 - 249

Niles, IL

Services provided

75% Call Center Services

25% Customer Service Outsourcing

Midsize call center service Around The Clock Answering Service, is located in Niles, Illinois. The team offers Call Center Services and Customer Service Outsourcing.
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NuFone

Not yet reviewed

Undisclosed

Undisclosed

10 - 49

Oak Park, IL

Services provided

75% Call Center Services

25% Customer Service Outsourcing

NuFone is a phone answering service. The Oak Park, Illinois-based company was established in 1935. Their team provides Call Center Services and Customer Service Outsourcing.
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MedPro Answering Service

Not yet reviewed

Undisclosed

Undisclosed

10 - 49

Joliet, IL

Services provided

100% Call Center Services

MedPro Answering Service is a call center. Their small team of employees is headquartered in Joliet, Illinois. Their team offers Call Center Services.
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ARKO CONSULTING LLC

Not yet reviewed

Undisclosed

Undisclosed

10 - 49

Crystal Lake, IL

Services provided

100% Call Center Services

Launched in 2010, ARKO CONSULTING LLC is a call center company. Their services include Call Center Services.
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BLG Technologies

Not yet reviewed

Undisclosed

Undisclosed

10 - 49

Chicago, IL

Services provided

70% Call Center Services

30% IT Strategy Consulting

BLG Technologies is a call center service. They are headquartered in Chicago, Illinois and have small team. Their team focuses on Call Center Services and IT strategy consulting.
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AYS Dispatch

Not yet reviewed

Undisclosed

Undisclosed

10 - 49

Chicago, IL

Services provided

25% Call Center Services

25% Corporate Travel Management

25% Customer Service Outsourcing +1 service

25% Sales Outsourcing

Small call center service AYS Dispatch, is in Chicago, Illinois. Their services include Call Center Services and Customer Service Outsourcing.
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Connect International, LLC

Not yet reviewed

Undisclosed

Undisclosed

50 - 249

Highland Park, IL

Services provided

20% Call Center Services

20% Back Office Outsourcing

20% Sales Outsourcing +4 services

10% HR Consulting

10% IT Managed Services

10% Recruiting

10% Staffing

Connect International, LLC is a call center company established in 2007. Based in Managua, Nicaragua and Highland Park, Illinois, the team offers Call Center Services and Back Office Outsourcing.
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Highland Park, IL

667 Central Street
Highland Park, IL 60035

+1.866.493.8818

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MV Outsourcing

Not yet reviewed

$1,000+

< $25 / hr

50 - 249

Oak Brook, IL

Services provided

25% Call Center Services

75% Back Office Outsourcing

MV Outsourcing is a midsize Oak Brook, Illinois-based Back Office Outsourcing company. Their services include Back Office Outsourcing and Call Center Services.
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The Wisdom Link, Inc.

Not yet reviewed

Undisclosed

Undisclosed

10 - 49

Chicago, IL

Services provided

40% Business Consulting

30% Sales Outsourcing

15% Content Marketing +1 service

15% Content Writing Services

The Wisdom Link, Inc. Is a small Business Consulting company founded in 2002. Their services include Business Consulting and Sales Outsourcing.
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Chicago, IL

33 West Monroe 4th Floor,
Chicago, IL 60603

See All Locations (2)

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Metrist Partners

Not yet reviewed

Undisclosed

Undisclosed

2 - 9

Highland Park, IL

Services provided

40% Search Engine Optimization

30% Conversion Optimization

30% Sales Outsourcing

Metrist Partners is a SEO company. They are located in Highland Park, Illinois and have small team. Their team specializes in Search Engine Optimization and Conversion Optimization.
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Inktel Contact Center Solutions

Not yet reviewed

$1,000+

< $25 / hr

250 - 999

Glendale Heights, IL

Services provided

12% Call Center Services

58% Customer Service Outsourcing

10% Direct Marketing +2 services

10% E-Commerce Development

10% Graphic Design

Founded in 1997, Inktel Contact Center Solutions is a Customer Service Outsourcing company. Their team offers Customer Service Outsourcing and Call Center Services.
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Glendale Heights, IL

80 Internationale Blvd. Suite A
Glendale Heights, IL 60139

See All Locations (2)

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Sea Hawks Solution

Not yet reviewed

Undisclosed

Undisclosed

2 - 9

Chicago, IL

Services provided

20% Call Center Services

10% Advertising

10% Back Office Outsourcing +6 services

10% Business Consulting

10% Custom Software Development

10% Customer Service Outsourcing

10% IT Strategy Consulting

10% Marketing Strategy

10% Transcription

Headquartered in Chicago, Illinois, Sea Hawks Solution is a call center service. Founded in 2018, the team provides Call Center Services and Advertising.
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