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Top Call Center Services & Voice Services in Naperville

Ratings Updated: April 5, 2026

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Featured

What are Featured Providers?

SalesRoads

4.9 65 reviews
Premier Verified

$5,000+

Undisclosed

50 - 249

Serves Naperville, United States

Services provided

10% Call Center Services

80% Sales Outsourcing

10% Email Marketing

SalesRoads is a leading provider of Contact Center Services, specializing in outbound call center and telemarketing services. The company consistently receives positive feedback, with 100% of reviewers highlighting their efficient project management and results-driven approach. Approximately 86% of clients praise their ability to enhance lead generation and surpass sales goals, demonstrating their commitment to client success and strategic execution.

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0 of 1 reviews is 5 stars

Unknown avg. project cost

Reviewed 1 time in the past 6 months
In the past six months, client feedback for SalesRoads highlights their effectiveness in building sales pipelines through dedicated sales development representatives. One client noted they secured approximately four qualified meetings weekly, emphasizing the team's responsiveness and timely delivery. However, there is a suggestion for SalesRoads to adopt a more assertive expert stance in their consultations. Overall, the sentiment is positive, with clients appreciating the service quality and communication.
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Industry Experience

SalesRoads has demonstrated expertise across various industries, including Software, Manufacturing, Financial Services, Healthcare, and Education. Client feedback consistently highlights their strong communication, adaptability, and ability to generate high-quality leads and appointments. Overall sentiment is highly positive, particularly in Software and Financial Services, where they effectively enhanced sales pipelines and lead generation. Their collaborative approach and focus on understanding client needs make them a valuable partner for companies seeking robust outbound sales support.
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Software Manufacturing Real estate Financial services Design Healthcare Business services Nonprofit IT Services Engineering Human Resources Consumer Products Other Industry Education Retail Legal Advertising & marketing Information technology

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Average Project Cost Breakdown

$50,000 to $199,999 (24) $10,000 to $49,000 (17) $200,000 to $999,999 (6) Less than $10,000 (1)

What Clients Have Said
Clients consistently highlight SalesRoads' excellent value for money, often noting their cost-effectiveness compared to competitors. For instance, one client stated that they achieved a 100% ROI, while another mentioned substantial revenue growth attributed to SalesRoads' efforts. Many reviews emphasize the company's adaptability and responsiveness, with clients appreciating the quality of leads generated and the overall positive impact on their sales pipelines. Overall, the sentiment is highly favorable regarding the balance between cost and value delivered.
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2 of 2 Naperville-based reviews are 5 stars

$10,000 – $49,000 avg. project cost for Call Center Services services in Naperville

Call Center Services project highlight

Market Research & Call Center Services for Home Appraisal Co
4.0 — SalesRoads provides market research and call center services for a home appraisal company. The team helps the client find agents, increase awareness, and do market research surveys for the client's Read more
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Hugo Inc.

5.0 28 reviews
Premier Verified

$1,000+

< $25 / hr

1,000 - 9,999

Serves Naperville, United States

Services provided

20% Call Center Services

25% Customer Service Outsourcing

15% Back Office Outsourcing +4 services

10% Content Moderation Services

10% Data Annotation Services

10% Finance & Accounting Outsourcing (FAO)

10% Sales Outsourcing

Hugo Inc. | Top CX Provider is a distinguished company specializing in Contact Center Services, offering comprehensive Customer Support Services across various channels such as email, chat, and phone. The client reviews highlight their adaptability and efficiency, with 100% positive feedback on their seamless integration and ability to enhance customer engagement capabilities, resulting in impressive metrics like a 99.8% accuracy in order processing and fulfillment.

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Reviews mention Flexible
The overall sentiment regarding flexibility in client feedback is overwhelmingly positive. Clients highlight Hugo's ability to adapt to changing needs and deliver on time, facilitating seamless communication and collaboration. For instance, one client noted, "Hugo's remarkable grasp of our company culture" and their "dedication to our specific requirements was evident in their personalized approach and flexible solutions." Another client emphasized their "flexibility and dependability," underscoring the company's commitment to meeting diverse client demands effectively.

Digital Marketing, SMM & SEO for Software Solutions Company

5.0 Dec 8, 2023

In instances where adjustments were needed, Hugo's team displayed flexibility and a solutions-oriented mindset, ensuring that our specific requirements were not only met but often exceeded. Their commitment to delivering items on time and their responsiveness to our evolving needs underscored the effectiveness of their project management approach, fostering a collaborative and productive partnership.
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Customer Support for IT Company

5.0 Aug 24, 2023

The Hugo team is pretty flexible so it’s not hard to connect. Always available to connect via slack, email or chat. If we need to pick up the phone it’s never an issue. We have on-going calls as needed.
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Content Mktg & Call Center Services for Cashback Gaming Co

5.0 Aug 23, 2023

Hugo's flexible agent allocation adapts to campaign needs, optimizing efficiency and cost-effectiveness. Every month we can adapt our plan. Multichannel Communication: Leveraging Slack, email, and monthly meetings, they ensure seamless collaboration and updates.
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Customer Service Outsourcing for Gaming Company

5.0 Aug 22, 2023

Their devotion to catering to our specific demands was evident in their customized approach and adaptable solutions. Collaborating with a team that consistently went above and beyond our expectations has been an absolute pleasure. Hugo's remarkable service, flexibility, and dependability position them as an exceptional partner.
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Multilingual Customer Support for Beverage Company

5.0 Aug 22, 2023

Hugo seamlessly adapted to our needs, ensuring every delivery was punctual and hassle-free. Their dedication to our specific requirements was evident in their personalized approach and flexible solutions. It's been a pleasure collaborating with a team that not only met our expectations but consistently exceeded them.
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Industry Experience

Hugo Inc. has garnered positive feedback across multiple industries, including Financial Services, eCommerce, Automotive, Software, Environmental Services, Advertising & Marketing, Information Technology, and Gaming. Their expertise in customer support, operational efficiency, and content management has consistently been highlighted as a strength. Clients noted significant improvements in response times, customer satisfaction, and overall efficiency. Hugo's ability to adapt to various industry needs, coupled with their commitment to high-quality service, positions them as a valuable partner for businesses seeking to enhance their operations.
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Financial services eCommerce Automotive Food & Beverages Software Information technology Environmental Services Advertising & marketing Gaming Media

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Average Project Cost Breakdown

$50,000 to $199,999 (7) $200,000 to $999,999 (6) $10,000 to $49,000 (2)

What Clients Have Said
Clients consistently commend the company for its exceptional value for money, highlighting that Hugo offers high-quality services at competitive rates. One client noted, 'Good value for cost,' while another emphasized their 'ability to scale services without compromising quality.' Many reviews reflect satisfaction with cost reductions and enhanced operational efficiency, with one client praising an '80% improvement in efficiency' compared to in-house hiring. Overall, the sentiment is overwhelmingly positive, indicating that clients perceive Hugo as a cost-effective partner.
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United States (9) Kenya (3) France (1) Netherlands (1) United Arab Emirates (1) England (1)

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Helpware CX

4.8 46 reviews
Premier Verified

$5,000+

< $25 / hr

1,000 - 9,999

Serves Naperville, United States

Services provided

20% Call Center Services

60% Customer Service Outsourcing

20% Back Office Outsourcing

Helpware is a specialized provider of customer care services, offering expertise in both inbound and outbound call center operations. The company consistently receives high praise for its ability to customize solutions, leading to seamless integration with clients' needs. Approximately 80% of reviewers highlight Helpware's proactive approach and strong project management skills, while 90% emphasize its cultural and operational alignment with client goals, reflecting an overall positive reception.

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Reviews mention High-quality work
Overall, client feedback highlights Helpware's high-quality work, emphasizing their attention to detail and commitment to excellence. One client noted their 'phenomenal' quality and effective communication, while another praised their ability to exceed performance metrics consistently. Additionally, Helpware's reliability and thoroughness were underscored, with clients expressing satisfaction in their project management and outcomes. Feedback repeatedly indicates that Helpware's efforts have significantly improved operational efficiency and customer satisfaction across various sectors.

Customer Service Outsourcing for Parking Software Company

5.0 Feb 12, 2024

Overall, their quality is excellent; they’re great with our clients.
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Centralization Process & Outsourcing Svcs for Treatment Firm

5.0 Aug 18, 2021

When we started centralizing our process, we’ve been able to increase our efficiency and performance. Helpware’s quality of work is phenomenal, and they ensure that they present regular reports.
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Customer Service Team for Lifestyle Brand

5.0 Oct 28, 2019

Thanks to their internal procedures and overall productivity, incite and attention to detail, Helpware has shown reliability and high-quality work.
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Image Annotation for Computer Vision Software

5.0 May 29, 2019

The quality of their work is also key. In our business, feeding bad data into a model is worse than not feeding any data at all. They're providing high-quality images that are as good, if not better, than what we could have done in-house.
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Customer Support for Lifestyle Product Supplier

5.0 Apr 4, 2019

Within three months, our first reply times went down from days or weeks to mere minutes. Helpware reliably produces high-quality and detailed work.
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Average Project Cost Breakdown

$50,000 to $199,999 (12) $10,000 to $49,000 (10) Less than $10,000 (4) $200,000 to $999,999 (3) $1,000,000 to $9,999,999 (3) $10,000,000 + (1)

What Clients Have Said
Helpware is consistently praised for delivering strong value for money, with clients noting that their pricing aligns well with the quality of service provided. For instance, a customer support manager highlighted that Helpware's pricing fit their budget while offering great value, leading to improved customer satisfaction scores. Another client mentioned their investment of $18,000 monthly for six employees, emphasizing the cost-effectiveness and successful outcomes achieved. Overall, clients feel that Helpware offers exceptional service relative to the costs incurred.
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More responsive than most other service providers

Helpware CX is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.
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United States (40) Canada (1) Georgia (1) New Zealand (1)

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Select VoiceCom

4.8 9 reviews
Premier Verified

$5,000+

< $25 / hr

1,000 - 9,999

Serves Naperville, United States

Services provided

30% Call Center Services

30% Customer Service Outsourcing

10% Back Office Outsourcing +3 services

10% Finance & Accounting Outsourcing (FAO)

10% IT Staff Augmentation

10% Sales Outsourcing

Select VoiceCom is a provider of Contact Center Services, specializing in customer support, telephonic support, and telemarketing services. Reviews indicate a strong cultural fit with clients, highlighted by impressive communication and project management skills. Notably, Select VoiceCom achieved a 35% increase in customer satisfaction and a 25% boost in sales conversions. Positive feedback predominates, with no significant areas for improvement highlighted by clients.

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Reviews mention Exceeds expectations
Select VoiceCom has consistently exceeded client expectations, evidenced by their ability to double annual sales from $4M to $8M. Clients commend their reliability in project management, noting they deliver on time and go above and beyond in recruitment, campaign management, and training. One client highlighted the exceptional quality of service and commitment to team culture, stating, 'They always bend over backwards for us even in the most difficult times like COVID lockdowns.' Overall, sentiment reflects high satisfaction and trust.

Back Office & Sales Outsourcing for Photography Studio

5.0 Feb 7, 2025

SVC are extremely reliable when it comes to project management. They always go above and beyond for us, whether it's recruitment, campaign management, HR or training. They always deliver on time and exceed our expectations.
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0 of 1 reviews is 5 stars

$10,000 – $49,000 avg. project cost

Reviewed 1 time in the past 6 months
In the last six months, client feedback for Select VoiceCom has been overwhelmingly positive. A Chief People Officer from a financial services company praised their well-organized and communicative team, noting responsiveness within 24 hours and a personalized approach. Clients appreciated their alignment in company values and culture fit. No areas for improvement were identified, indicating a high level of satisfaction with their services, particularly in sourcing and managing talent effectively.
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Average Project Cost Breakdown

$10,000 to $49,000 (2) $50,000 to $199,999 (2) $1,000,000 to $9,999,999 (2) $200,000 to $999,999 (1)

What Clients Have Said
Clients express a strong sentiment regarding Select VoiceCom's cost-effectiveness and value for money, often highlighting it as a key reason for their selection. One client noted it offered 'good value for cost,' and another mentioned the 'high ratings' and 'great culture fit' that justified their investment. Overall, feedback indicates that Select VoiceCom consistently delivers results that exceed expectations, making them a reliable partner for various business needs.
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United States (7) Australia (1)

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Data Entry India BPO

Not yet reviewed

$1,000+

< $25 / hr

50 - 249

Schaumburg, IL

Services provided

25% Call Center Services

50% Back Office Outsourcing

25% Transcription

Data Entry India BPO is a Back Office Outsourcing company. The team focuses on Back Office Outsourcing and Call Center Services and is located in Kochi, India and Schaumburg, Illinois.
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Schaumburg, IL

1635 W Wise Rd,Suite 10R,
Schaumburg, IL 60193
2 - 5

1.224.778.7482

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Town Center Locksmith Shop

Not yet reviewed

Undisclosed

Undisclosed

10 - 49

Lansing, IL

Services provided

20% Back Office Outsourcing

20% Building Security Services

20% Business Consulting +2 services

20% Commercial Property Management

20% Sales Outsourcing

Town Center Locksmith Shop is a Business Consulting company. Located in Lansing, Illinois, the firm was launched in 1982. Their team offers Business Consulting and Back Office Outsourcing.
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Featured

What are Featured Providers?
HelpSquad

5.0 11 reviews
Premier Verified

$1,000+

< $25 / hr

250 - 999

Serves Naperville, United States

Services provided

30% Call Center Services

40% Back Office Outsourcing

30% Customer Service Outsourcing

HelpSquad is a provider of comprehensive Customer Support Services, specializing in Contact Center Services, including inbound and outbound call handling and chat support. Their reviews highlight exceptional communication, timely project management, and customized solutions, with 100% of reviewers noting their responsiveness and technical depth, and 86% emphasizing the company's cost-effectiveness and cultural alignment.

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Reviews mention Easy to work with
Clients consistently express that HelpSquad is exceptionally easy to work with, demonstrating a willingness to adapt quickly to changing needs. One client noted their impressive responsiveness, stating they are 'very timely and great to work with.' Another highlighted HelpSquad's readiness to implement changes with 'little to no delay.' Overall, the sentiment reflects a strong satisfaction with their collaborative approach and effective communication.

Customer Service Outsourcing for Medical Company

5.0 Aug 1, 2024

HelpSquad is very timely and great to work with. I highly recommend them. HelpSquad is very easy to work with and always willing to make changes on the fly with little to no delay.
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Live Chat Support Services for Consumer Products Company

5.0 Jul 30, 2024

The HelpSquad team was very responsive and always willing to work with us on bettering the chat experience. Their responsiveness is impressive.
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1 of 1 reviews is 5 stars

1 new review for Call Center Services services

$50,000 – $199,999 avg. project cost

Reviewed 1 time in the past 6 months
In the last six months, HelpSquad has received positive feedback for their exceptional communication and effective guest service solutions. A client from Vello Property Management noted a 25% increase in guest communication hours and a 33% reduction in labor costs. They highlighted the team's responsiveness and attention to detail throughout the process, from sales to account management, emphasizing HelpSquad's alignment with their company's values and culture.
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Industry Experience

HelpSquad has demonstrated strong expertise across various industries, including Real Estate, Advertising & Marketing, Medical, Manufacturing, and Education. Clients noted exceptional communication and timely project delivery, leading to significant improvements in customer service efficiency, lead generation, and operational cost savings. Overall sentiment is positive, highlighting HelpSquad's adaptability and responsiveness, making them a suitable partner for businesses seeking comprehensive customer support solutions.
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Real estate Education Pharmaceuticals Advertising & marketing Medical Consumer Products Manufacturing Business services Software Supply Chain, Logistics, and Transport Healthcare

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More responsive than most other service providers

HelpSquad is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.
Get in Touch

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six eleven global services

4.8 10 reviews
Verified

$1,000+

< $25 / hr

1,000 - 9,999

Serves Naperville, United States

Services provided

40% Call Center Services

30% Back Office Outsourcing

30% Customer Service Outsourcing

Six Eleven Global Services is a customer support services provider specializing in call handling and customer service operations. The company has garnered positive feedback, with reviewers highlighting their exceptional responsiveness and alignment with company values. A significant 100% of reviewers commend their swift one-hour response times and the cultural fit, without any noted areas for improvement.

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Reviews mention Team players
Clients consistently highlight the team-oriented approach of Six Eleven Global Services, noting their commitment to collaboration and support. One client emphasized the 'family team relationship' fostered among the 3,800 agents, which contributes to a positive working environment. Furthermore, the CEO's hands-on involvement and open access to management for support reinforce the company's dedication to teamwork. Overall, the sentiment reflects a strong appreciation for their collaborative ethos.

Call Center Services for Call Center Outsourcing Firm

4.5 Feb 11, 2023

The company provides a family team relationship with their 3800 plus agents. Weekly or monthly KPI reports are provided and conference room use for weekly video team support are provided.
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Average Project Cost Breakdown

$50,000 to $199,999 (2) $200,000 to $999,999 (2) $1,000,000 to $9,999,999 (1)

What Clients Have Said
Clients generally express satisfaction with the cost-effectiveness and value for money provided by Six Eleven Global Services. Feedback highlights that their pricing aligns with client budgets while delivering high-quality services. One client noted, 'Pricing fits our budget; good value for cost,' while another emphasized, 'They provide excellent support' and maintain project accuracy over 95%. Overall, the sentiment reflects that clients perceive Six Eleven as a reliable partner that balances quality and affordability.
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More responsive than most other service providers

six eleven global services is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.
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United States (6) Canada (1) Malaysia (1)

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A-SALES AB

4.9 62 reviews
Premier Verified

$1,000+

< $25 / hr

50 - 249

Serves Naperville, United States

Services provided

10% Call Center Services

80% Sales Outsourcing

10% Email Marketing

A-SALES AB specializes in outbound sales and lead generation services. With a strong emphasis on creating tailored outreach campaigns, the company consistently delivers measurable results, averaging 10-22 qualified meetings per month for various clients. Client feedback is overwhelmingly positive, with 100% of reviewers highlighting A-SALES AB's precision targeting and reliable project management, while none reported areas for significant improvement.

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Industry Experience

A-SALES AB has proven expertise across industries such as Healthcare, IT Services, Advertising & Marketing, and Consulting. Clients commend their strong project management, personalized outreach, and ability to generate qualified leads effectively. Feedback highlights their nuanced understanding of highly regulated markets like Healthcare and their agile approach in IT and Advertising sectors, resulting in measurable success in booking meetings and expanding pipelines. Overall, they are well-suited for organizations seeking to enhance lead generation and sales strategies in these domains.
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Construction Consumer Products Government Manufacturing Information technology Financial services Education Healthcare Software Supply Chain, Logistics, and Transport Human Resources Advertising & marketing Business services IT Services Consulting

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Average Project Cost Breakdown

Less than $10,000 (19) $10,000 to $49,000 (13)

What Clients Have Said
The feedback regarding A-SALES AB's pricing indicates a consistent sentiment of good value for money. Many clients noted that the company's services fit their budgets while delivering impressive results, such as generating a steady stream of qualified meetings. One client highlighted, 'Pricing fit our budget' and 'Good value for cost,' while another mentioned, 'They delivered all promises and were always responsive.' However, a few reviews expressed concerns about the quality of service, suggesting that client experiences may vary, especially regarding the effectiveness of communication and project management.
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United States (13) Sweden (10) Norway (7) India (4) England (3) Finland (2) Canada (1) Germany (1) France (1) Netherlands (1) Australia (1) Philippines (1) Poland (1) Singapore (1) Belgium (1) United Arab Emirates (1) Armenia (1) Austria (1)

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1 of 1 Naperville-based review is 5 stars

$10,000 – $49,000 avg. project cost for Call Center Services services in Naperville

Call Center Services project highlight

Sales, Email Mktg & Call Center Services for BPO Company
5.0 — A-SALES AB provided sales outsourcing services for a BPO company. The team developed a persona and messaging and outreach sequences, and managed multichannel campaigns through cold emails and calls. Read more
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City Locksmith Services

Not yet reviewed

Undisclosed

Undisclosed

10 - 49

Steger, IL

Services provided

20% Back Office Outsourcing

20% Building Security Services

20% Business Consulting +2 services

20% Commercial Property Management

20% Sales Outsourcing

City Locksmith Services is a Business Consulting company launched in 1979. The firm offers Business Consulting and Back Office Outsourcing.
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Rise25

Not yet reviewed

Undisclosed

Undisclosed

10 - 49

Northbrook, IL

Services provided

20% Corporate Training & Coaching

20% Marketing Strategy

20% Sales Outsourcing +3 services

15% Audio Production

15% Financial Consulting

10% Advertising

Marketing Strategy company Rise25 focuses on Marketing Strategy and Corporate Training & Coaching. They were established in 2015.
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Northbrook, IL

450 N. Skokie Blvd, Suite 501 Northbrook
Northbrook, IL 60062
1

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Telefund

Not yet reviewed

Undisclosed

Undisclosed

10 - 49

Chicago, IL

Services provided

25% Call Center Services

25% Back Office Outsourcing

25% Customer Service Outsourcing +1 service

25% Fulfillment

Headquartered in Chicago, Illinois, Telefund is an answering service company. Their services include Call Center Services and Back Office Outsourcing.
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Net Works Consulting Resources

Not yet reviewed

$5,000+

$100 - $149 / hr

10 - 49

Chicago, IL

Services provided

10% Call Center Services

40% IT Managed Services

20% Cybersecurity +2 services

20% IT Staff Augmentation

10% Cloud Consulting & SI

Net Works Consulting Resources is a Chicago, Illinois-based IT managed services company. They offer IT managed services and Cybersecurity and were established in 1997.
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Innovative Marketing Solutions Consulting, LLC

Not yet reviewed

Undisclosed

Undisclosed

2 - 9

Elmhurst, IL

Services provided

30% Branding

30% Fractional CMO Services

20% Marketing Strategy +1 service

20% Sales Outsourcing

Innovative Marketing Solutions Consulting, LLC is a small Elmhurst, Illinois-based branding agency. Their services include Branding and Fractional CMO Services.
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What are Featured Providers?

Assistring LLC

5.0 15 reviews
Verified

$1,000+

< $25 / hr

50 - 249

Serves Naperville, United States

Services provided

40% Call Center Services

45% Customer Service Outsourcing

15% Back Office Outsourcing

Assistring LLC is a company that specializes in Contact Center Services, offering Inbound Call Center and Customer Support Services. Across numerous reviews, they are praised for their effective call handling, operational reliability, and ability to enhance customer satisfaction. Approximately 85% of reviewers commend their project management skills and strategic approach, indicating a consistent track record of exceeding client expectations and improving customer service metrics.

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1 of 1 reviews is 5 stars

1 new review for Call Center Services services

$10,000 – $49,000 avg. project cost

Reviewed 1 time in the past 6 months
In recent reviews, Assistring LLC received positive feedback for their exceptional multichannel support and operational reliability, particularly noted by the Director of Marketplace at Media Markt. Clients praised their effective handling of high volumes of inquiries and improved sales performance compared to previous vendors. The company's flexibility and proactive collaboration in process optimization were highlighted as key strengths, reinforcing their position as a reliable strategic partner. Overall, client sentiment reflects high satisfaction with Assistring's services.
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10 of 11 Call Center Services reviews are 5 stars

1 new review for Call Center Services in past 6 months

$10,000 – $49,000 avg. project cost

Call Center Services PROJECT HIGHLIGHT

Call Center Services for Party Goods Retailer
5.0 — Assistring LLC provided call center services for a party goods retailer. The team managed inquiries, issues, orders, fulfillment, returns, exchanges, and product information and recommendations. Read more
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$1,000 Best for 500 calls a month. $5,000 Best for 2500 calls a month. $10,000 Best for 5000 calls a month.

Customer Support call
Our Customer Support Call package provides businesses with 24/7 professional customer service to handle inbound calls, inquiries, and order-taking. With a team of highly trained agents, we ensure your customers receive timely and effective support, enhancing their overall experience with your brand.
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Policy Claim Management International (PCMI)

Not yet reviewed

Undisclosed

Undisclosed

50 - 249

Park Ridge, IL

Services provided

20% Sales Outsourcing

10% API Development

10% BI & Big Data Consulting & SI +6 services

10% Back Office Outsourcing

10% Business Consulting

10% CRM Consulting and SI

10% Conversion Optimization

10% Financial Consulting

10% Market Research

Sales Outsourcing company Policy Claim Management International (PCMI) is located in Park Ridge, Illinois. They provide Sales Outsourcing and Market Research.
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Arystech

Not yet reviewed

$1,000+

$50 - $99 / hr

10 - 49

Glenview, IL

Services provided

10% Call Center Services

30% Cloud Consulting & SI

10% Custom Software Development +6 services

10% E-Commerce Development

10% Enterprise App Modernization

10% IT Managed Services

10% Web Development

5% ERP Consulting and SI

5% IT Strategy Consulting

Arystech is a cloud consulting & SI company launched in 2022. The firm offers cloud consulting & SI and IT managed services.
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City Locksmith Shop

Not yet reviewed

Undisclosed

Undisclosed

10 - 49

Gary, IN

Services provided

30% Back Office Outsourcing

30% Business Consulting

25% Sales Outsourcing +1 service

15% Commercial Property Management

Founded in 2002, City Locksmith Shop is a Business Consulting company. The company specializes in Business Consulting and Back Office Outsourcing.
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ClearEdge

Not yet reviewed

Undisclosed

Undisclosed

50 - 249

Chicago, IL

Services provided

20% Branding

20% Fractional CMO Services

20% Public Relations +2 services

20% Recruiting

20% Sales Outsourcing

ClearEdge, a branding agency, focus on Branding and Public Relations. They were founded in 2006.
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Retail & Hospitality Hub

Not yet reviewed

Undisclosed

Undisclosed

50 - 249

Lake Zurich, IL

Services provided

20% Corporate Training & Coaching

20% Marketing Strategy

20% Performance Marketing +2 services

20% Sales Outsourcing

20% Social Media Marketing

Headquartered in Lake Zurich, Illinois, Retail & Hospitality Hub is a Marketing Strategy company. They focus on Marketing Strategy and Social Media Marketing.
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The Connection

4.5 2 reviews

$1,000+

< $25 / hr

1,000 - 9,999

Loves Park, IL

Services provided

50% Call Center Services

50% Customer Service Outsourcing

The Connection is a customer support services provider specializing in call handling and telephonic support. Based on reviews, they excel in adapting to client needs, with 90% of problems resolved efficiently. Clients appreciate their capacity to save significant time and money, with positive feedback highlighting their effectiveness and communication. Notably, there are no reported areas for improvement.

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Reviews mention Adaptable
Clients have consistently praised The Connection for its adaptability to various business needs. One client highlighted that the company 'is able to adapt to any company needs,' showcasing their flexibility in service delivery. Overall sentiment reflects satisfaction with their ability to seamlessly integrate into existing operations, ultimately enhancing efficiency and productivity without requiring areas for improvement.

Inbound & Outbound Information Management Service for Education Company

5.0 Nov 2, 2017

TheConnection is able to adapt to any company needs. This adaptability ensures that they can handle various requirements and challenges effectively. Their ability to adjust and customize their services makes them a suitable partner for diverse projects.
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1 of 2 Call Center Services reviews are 5 stars

Less than $10,000 avg. project cost

Call Center Services PROJECT HIGHLIGHT

Inbound & Outbound Information Management Service for Education Company
5.0 — Read more
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Industry Experience

The Connection has demonstrated expertise in the Education and Consumer Products industries, with clients noting significant improvements in productivity and customer engagement. In Education, they excel in providing efficient inbound services, saving substantial man hours and enhancing communication. In Consumer Products, their ability to handle a high volume of calls has led to effective customer relationship management, reflecting positively on revenue. Overall, feedback is highly positive across both sectors, highlighting their adaptability and effectiveness.
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Education Consumer Products

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Average Project Cost Breakdown

Less than $10,000 (1)

What Clients Have Said
Clients of The Connection have consistently noted the company's services as cost-effective, often highlighting significant savings in both time and money. One client reported saving approximately $25,000 monthly, while another mentioned a reduction of 300 billable hours. The flexible monthly billing structure is appreciated, with contracts tailored to the volume of calls handled. Overall, the sentiment regarding value for money is overwhelmingly positive, with clients expressing satisfaction with the return on investment.
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Security Locksmith Services

Not yet reviewed

Undisclosed

Undisclosed

10 - 49

Gary, IN

Services provided

30% Back Office Outsourcing

30% Business Consulting

25% Sales Outsourcing +1 service

15% Commercial Property Management

Security Locksmith Services is a Business Consulting company. The firm is in Gary, Indiana. Their team focuses on Business Consulting and Back Office Outsourcing.
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SMS NA

Not yet reviewed

Undisclosed

Undisclosed

2 - 9

Buffalo Grove, IL

Services provided

30% Call Center Services

40% Business Consulting

30% Marketing Strategy

SMS NA is a Business Consulting company based in Buffalo Grove, Illinois. The team offers Business Consulting and Call Center Services.
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Bridge Personnel Services

Not yet reviewed

Undisclosed

Undisclosed

10 - 49

Hoffman Estates, IL

Services provided

10% Call Center Services

30% Recruiting

30% Staffing +2 services

20% Accounting

10% Customer Service Outsourcing

Bridge Personnel Services is a Staffing company. The team is based in Hoffman Estates, Illinois, and their services include Staffing and Recruiting.
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Stromberg Sport

Not yet reviewed

Undisclosed

Undisclosed

2 - 9

Chicago, IL

Services provided

20% Branding

20% Business Consulting

20% Marketing Strategy +2 services

20% Sales Outsourcing

20% Sports Marketing

Stromberg Sport is a branding agency. The small Chicago, Illinois-based team specializes in Branding and Marketing Strategy. The firm was founded in 2012.
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Markitexture

Not yet reviewed

Undisclosed

Undisclosed

2 - 9

Chicago, IL

Services provided

20% Event Management

20% Fractional CMO Services

20% Sales Outsourcing +4 services

10% CRM Consulting and SI

10% Public Relations

10% Search Engine Optimization

10% Social Media Marketing

Founded in 2003, Markitexture is a Sales Outsourcing company. The team focuses on Sales Outsourcing and Event Management and is headquartered in Chicago, Illinois.
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OPSVISE

Not yet reviewed

Undisclosed

Undisclosed

2 - 9

Chicago, IL

Services provided

60% Fractional CMO Services

20% Marketing Strategy

20% Sales Outsourcing

OPSVISE, a Fractional CMO Services company, is in Chicago, Illinois. Launched in 2021, the team specializes in Fractional CMO Services and Marketing Strategy.
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Superfantastik

Not yet reviewed

Undisclosed

Undisclosed

Freelancer

Elgin, IL

Services provided

40% Content Marketing

20% Content Writing Services

20% Conversion Optimization +1 service

20% Sales Outsourcing

Superfantastik is a Content Marketing company founded in 2008. The agency specializes in Content Marketing and Conversion Optimization, and is small.
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Ringer

Not yet reviewed

Undisclosed

Undisclosed

2 - 9

Chicago, IL

Services provided

40% Fractional CMO Services

20% Content Marketing

20% IT Strategy Consulting +1 service

20% Sales Outsourcing

Ringer is a Fractional CMO Services company founded in 2016. Their services include Fractional CMO Services and Content Marketing.
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Krejca Creative Group

Not yet reviewed

Undisclosed

Undisclosed

2 - 9

Chicago, IL

Services provided

20% Email Marketing

20% Sales Outsourcing

20% Search Engine Optimization +3 services

15% Marketing Strategy

15% Web Development

10% CRM Consulting and SI

Established in 2011, Krejca Creative Group is an Email Marketing company. Headquartered in Chicago, Illinois, the team specializes in Email Marketing and Search Engine Optimization.
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The WDG Agency

Not yet reviewed

Undisclosed

Undisclosed

2 - 9

Bannockburn, IL

Services provided

20% CRM Consulting and SI

20% Content Marketing

20% Marketing Strategy +2 services

20% Other Marketing

20% Sales Outsourcing

Located in Bannockburn, Illinois, The WDG Agency is a Marketing Strategy company. Their services include Marketing Strategy and Other Marketing.
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Unique Uptown Media

Not yet reviewed

Undisclosed

Undisclosed

10 - 49

Grayslake, IL

Services provided

20% Call Center Services

20% Branding

20% CRM Consulting and SI +2 services

20% Direct Marketing

20% Intellectual Property Law

Unique Uptown Media is a branding agency. Their small team is headquartered in Grayslake, Illinois. Their team provides Branding and Direct Marketing.
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iCall Services

Not yet reviewed

Undisclosed

Undisclosed

10 - 49

Oglesby, IL

Services provided

50% Call Center Services

40% Back Office Outsourcing

10% Sales Outsourcing

Located in Oglesby, Illinois, iCall Services is a small call center service. The team specializes in Call Center Services and Back Office Outsourcing.
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Internet Engine

Not yet reviewed

Undisclosed

Undisclosed

2 - 9

Kenosha, WI

Services provided

20% Pay Per Click

20% Sales Outsourcing

20% Search Engine Optimization +2 services

20% Web Design

20% Web Development

Internet Engine is a SEO services firm. Located in Kenosha, Wisconsin, the team provides Search Engine Optimization and Pay Per Click.
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Innovative Dynamic Networks, Inc.

Not yet reviewed

Undisclosed

Undisclosed

2 - 9

Racine, WI

Services provided

25% Call Center Services

50% Web Development

25% Customer Service Outsourcing

Innovative Dynamic Networks, Inc., a web development firm, was established in 2004. They offers Web Development and Call Center Services.
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LiveVoice

Not yet reviewed

Undisclosed

Undisclosed

2 - 9

Itasca, IL

Services provided

60% Call Center Services

20% Customer Service Outsourcing

20% Sales Outsourcing

LiveVoice is an answering service in Itasca, Illinois. Launched in 2016, the team offers Call Center Services and Sales Outsourcing.
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Advanced Answering Service Chicago

Not yet reviewed

Undisclosed

Undisclosed

10 - 49

Chicago, IL

Services provided

100% Call Center Services

Advanced Answering Service Chicago is a telephone answering service. Their small team is based in Chicago, Illinois. Their services include Call Center Services.
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Excel Answering Services

Not yet reviewed

Undisclosed

Undisclosed

10 - 49

Chicago, IL

Services provided

80% Call Center Services

20% Sales Outsourcing

Small call center Excel Answering Services, is located in Chicago, Illinois. Their services include Call Center Services and Sales Outsourcing.
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Around The Clock Answering Service

Not yet reviewed

Undisclosed

Undisclosed

50 - 249

Niles, IL

Services provided

75% Call Center Services

25% Customer Service Outsourcing

Midsize call center service Around The Clock Answering Service, is located in Niles, Illinois. The team offers Call Center Services and Customer Service Outsourcing.
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NuFone

Not yet reviewed

Undisclosed

Undisclosed

10 - 49

Oak Park, IL

Services provided

75% Call Center Services

25% Customer Service Outsourcing

NuFone is a phone answering service. The Oak Park, Illinois-based company was established in 1935. Their team provides Call Center Services and Customer Service Outsourcing.
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MedPro Answering Service

Not yet reviewed

Undisclosed

Undisclosed

10 - 49

Joliet, IL

Services provided

100% Call Center Services

MedPro Answering Service is a call center. Their small team of employees is headquartered in Joliet, Illinois. Their team offers Call Center Services.
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DuPage Oakbrook Answering Service

Not yet reviewed

Undisclosed

Undisclosed

10 - 49

Hinsdale, IL

Services provided

100% Call Center Services

DuPage Oakbrook Answering Service , a call center, offer Call Center Services. They were launched in 1974.
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Chicago Answering Service

Not yet reviewed

Undisclosed

Undisclosed

10 - 49

Chicago, IL

Services provided

100% Call Center Services

Chicago Answering Service is a call center company. They are in Chicago, Illinois and have small team. Their services include Call Center Services.
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ARKO CONSULTING LLC

Not yet reviewed

Undisclosed

Undisclosed

10 - 49

Crystal Lake, IL

Services provided

100% Call Center Services

Launched in 2010, ARKO CONSULTING LLC is a call center company. Their services include Call Center Services.
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BLG Technologies

Not yet reviewed

Undisclosed

Undisclosed

10 - 49

Chicago, IL

Services provided

70% Call Center Services

30% IT Strategy Consulting

BLG Technologies is a call center service. They are headquartered in Chicago, Illinois and have small team. Their team focuses on Call Center Services and IT strategy consulting.
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KVP Consulting Services LLC.

Not yet reviewed

Undisclosed

Undisclosed

2 - 9

Schaumburg, IL

Services provided

60% Call Center Services

40% Business Consulting

Call center KVP Consulting Services LLC. Is based in Schaumburg, Illinois. They offer Call Center Services and Business Consulting and were launched in 2010.
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AYS Dispatch

Not yet reviewed

Undisclosed

Undisclosed

10 - 49

Chicago, IL

Services provided

25% Call Center Services

25% Corporate Travel Management

25% Customer Service Outsourcing +1 service

25% Sales Outsourcing

Small call center service AYS Dispatch, is in Chicago, Illinois. Their services include Call Center Services and Customer Service Outsourcing.
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Connect International, LLC

Not yet reviewed

Undisclosed

Undisclosed

50 - 249

Highland Park, IL

Services provided

20% Call Center Services

20% Back Office Outsourcing

20% Sales Outsourcing +4 services

10% HR Consulting

10% IT Managed Services

10% Recruiting

10% Staffing

Connect International, LLC is a call center company established in 2007. Based in Managua, Nicaragua and Highland Park, Illinois, the team offers Call Center Services and Back Office Outsourcing.
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Highland Park, IL

667 Central Street
Highland Park, IL 60035

+1.866.493.8818

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MV Outsourcing

Not yet reviewed

$1,000+

< $25 / hr

50 - 249

Oak Brook, IL

Services provided

25% Call Center Services

75% Back Office Outsourcing

MV Outsourcing is a midsize Oak Brook, Illinois-based Back Office Outsourcing company. Their services include Back Office Outsourcing and Call Center Services.
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The Wisdom Link, Inc.

Not yet reviewed

Undisclosed

Undisclosed

10 - 49

Chicago, IL

Services provided

40% Business Consulting

30% Sales Outsourcing

15% Content Marketing +1 service

15% Content Writing Services

The Wisdom Link, Inc. Is a small Business Consulting company founded in 2002. Their services include Business Consulting and Sales Outsourcing.
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Chicago, IL

33 West Monroe 4th Floor,
Chicago, IL 60603

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Metrist Partners

Not yet reviewed

Undisclosed

Undisclosed

2 - 9

Highland Park, IL

Services provided

40% Search Engine Optimization

30% Conversion Optimization

30% Sales Outsourcing

Metrist Partners is a SEO company. They are located in Highland Park, Illinois and have small team. Their team specializes in Search Engine Optimization and Conversion Optimization.
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Inktel Contact Center Solutions

Not yet reviewed

$1,000+

< $25 / hr

250 - 999

Glendale Heights, IL

Services provided

12% Call Center Services

58% Customer Service Outsourcing

10% Direct Marketing +2 services

10% E-Commerce Development

10% Graphic Design

Founded in 1997, Inktel Contact Center Solutions is a Customer Service Outsourcing company. Their team offers Customer Service Outsourcing and Call Center Services.
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Glendale Heights, IL

80 Internationale Blvd. Suite A
Glendale Heights, IL 60139

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Sea Hawks Solution

Not yet reviewed

Undisclosed

Undisclosed

2 - 9

Chicago, IL

Services provided

20% Call Center Services

10% Advertising

10% Back Office Outsourcing +6 services

10% Business Consulting

10% Custom Software Development

10% Customer Service Outsourcing

10% IT Strategy Consulting

10% Marketing Strategy

10% Transcription

Headquartered in Chicago, Illinois, Sea Hawks Solution is a call center service. Founded in 2018, the team provides Call Center Services and Advertising.
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